O'Connor v. Pletcher CA2/5 ( 2015 )


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  • Filed 10/16/15 O’Connor v. Pletcher CA2/5
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
    publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
    or ordered published for purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION FIVE
    BRITTANY O’CONNOR,                                                   B259610
    Plaintiff and Respondent,                                   (Los Angeles County
    Super. Ct. No. BC517543)
    v.
    MITCHELL PLETCHER et al.,
    Defendants and Appellants.
    APPEAL from an order of the Superior Court of Los Angeles County, Robert L.
    Hess, Judge. Affirmed.
    Long & Delis, John A. Delis and Warren B. Campbell and Mitchell Pletcher, in
    pro. per., for Defendants and Appellants.
    Herrera & Associates and Alex H. Herrera for Plaintiff and Respondent.
    I. INTRODUCTION
    Defendants, Mitchell Pletcher and Kyle Aaron, appeal from an order denying their
    motion to compel arbitration. Plaintiff, Brittany O’Connor, was employed by Mr.
    Pletcher’s production company as a dancer and choreographer for a theatrical show.
    Plaintiff filed a complaint against defendants and other individuals for various causes of
    action, including violations of the Fair Employment and Housing Act.
    Defendants moved to compel arbitration, citing an arbitration agreement signed by
    plaintiff and a codefendant, Mitchell Anthony Productions, LLC (the production
    company.) Plaintiff argued the agreement was unconscionable. The trial court denied
    defendants’ motion. The trial court found the contract was adhesive and imposed by
    defendants who were in a superior bargaining position. The trial court also found the
    arbitration provision required plaintiff to pay arbitration costs for her Fair Employment
    and Housing Act claims, which was impermissible.
    Defendants contend the arbitration provision was not unconscionable and should
    be enforced. In the reply brief, defendants contend for the first time in this litigation in
    the alternative that any unconscionable provision should be severed. We affirm the order
    denying the motion to compel arbitration..
    II. BACKGROUND
    A. Plaintiff’s Complaint
    Plaintiff filed her complaint on August 8, 2013. She alleges the following. Mr.
    Pletcher resides in Irvine, California. He is the sole shareholder, director, and officer of
    the production company. He is also the sole shareholder, director, and officer of Concord
    Investment Counsel, Incorporated, an investment company (the investment company).
    Both companies are businesses based in Irvine, California. Mr. Aron is the senior analyst
    2
    and portfolio manager for the investment company. Mr. Aron is accused of being a
    coconspirator and accomplice of Mr. Pletcher.
    Plaintiff was hired by defendants to perform in a musical theater production called
    “Beautiful” in Manhattan Beach, California. Mr. Pletcher is the owner and producer of
    the musical. Defendants made misrepresentations regarding the production team’s
    experience and false promises regarding compensation and work schedules. Defendants
    breached contracts by not performing, including promises regarding compensation and
    work schedule. Mr. Pletcher sexually harassed plaintiff and defendants created a hostile
    work environment for this to occur.
    Plaintiff alleges numerous causes of action against defendants, including: fraud;
    constructive fraud; conspiracy to defraud; intentional and negligent misrepresentation;
    intentional interference with economic advantage; written and oral contract breach;
    contract breach by failure of consideration; breach of the good faith and fair dealing
    implied covenant; anticipatory breach; violations of the Fair Employment and Housing
    Act (disparate impact, failure to prevent harassment and discrimination, hostile work
    environment, and sexual harassment); intentional emotional distress infliction; sexual
    battery; intentional misclassification as an independent contractor; and unfair business
    practices in violation of Business and Professions Code section 17200.
    B. Motion to Compel Arbitration
    On September 24, 2013, Mr. Pletcher filed a motion to compel arbitration.      Mr.
    Pletcher cited to an independent contractor’s agreement (the agreement) signed by
    plaintiff with the production company. Mr. Pletcher signed on behalf of the production
    company. The agreement contains an arbitration provision, which provides: “In the
    event of any dispute arising under or involving any provision of this Agreement or any
    dispute regarding claims involving unlawful discrimination and/or unlawful harassment,
    not arising out of the termination of employment, or the termination of employment . . . ,
    contractor [plaintiff] and the Company agree to submit any such dispute to binding
    3
    arbitration pursuant to the provisions of the Federal Arbitration Act, 9 U.S.C. section 1,
    et. Seq. [sic], if applicable, or the provisions of Title of Part III [sic] of the California
    Code of Civil Procedure, commencing at Section 1280 et. seq. . . . if the Federal
    Arbitration Act does not apply to contractor’s employment . . . .” The arbitration
    provision further provides, “The contractor and the Company shall each bear their own
    costs for legal representation at any such arbitration and the cost of the arbitrator, court
    reporter, if any, and any incidental costs of arbitration.” Mr. Pletcher contended that
    under both state and federal law, the arbitration provision should be enforced as to all of
    plaintiff’s claims. On May 15, 2014, Mr. Aron joined in Mr. Pletcher’s motion to compel
    arbitration. Mr. Pletcher later moved to reschedule the motion to compel arbitration
    hearing and re-filed his motion on June 3, 2014.
    On August 5, 2014, plaintiff filed her opposition. Plaintiff argued the arbitration
    provision was unconscionable. Plaintiff contended procedural unconscionability was
    present based on the take-it-or-leave-it nature of the contract. Plaintiff argued the
    agreement was substantively unconscionable because the arbitrator selection process
    would always produce one favored by defendants. And plaintiff asserted the arbitration
    provision apportioned arbitration costs to the employee. Plaintiff also argued defendants
    waived arbitration and the arbitration provision did not apply to several claims. Plaintiff
    submitted a declaration in support in which she declared: “As a condition of my
    employment, Mr. Pletcher forced me, and every cast member, to sign an Independent
    Contractor Agreement. Mr. Pletcher did not allow for any negotiations, and presented the
    agreement on a ‘take it or leave it’ basis. The [agreement] was drafted entirely by Mr.
    Pletcher . . . . The process of signing the agreement and agreeing to the terms presented
    were dictator like in that Defendants had overwhelming bargaining power, and I had
    none. I was left with no choice but to either accept it as is, or not get the job.”
    4
    C. Order Denying Motion to Compel Arbitration
    On August 21, 2014, the trial court heard argument on the motion to compel
    arbitration. The trial court subsequently issued an order denying the motion. First, the
    trial court found: “Plaintiff has met her burden to demonstrate the agreement is
    procedurally unconscionable as having been presented to her on a take-it-or-leave-it basis
    as a condition of her employment, as set forth in her declaration. At oral argument, Mr.
    Pletcher suggested that [plaintiff’s] experience gave her superior bargaining power to
    him. The Court is not persuaded that this was the case. While there is no direct evidence
    either way, the background facts pleaded in this case make it appear that there were more
    dancers who had appropriate professional qualifications looking for work than there were
    available places in this production. There is no evidence to suggest that [plaintiff] was
    the only person who could serve as a dancer and/or dance captain on this production.
    The Court does not find the assertion that [plaintiff] was in an equal or even superior
    bargaining position to be persuasive.” The trial court was not persuaded that plaintiff
    was the one who demanded an arbitration provision to be included in the agreement.
    Finally, the trial court found the arbitration provisions to be substantively
    unconscionable. The arbitration provision provides that plaintiff would always bear her
    own legal fees and the costs of arbitration. The trial court found such a provision,
    especially as they pertained to plaintiff’s Fair Employment and Housing Act claims,
    would be impermissible. Additionally, the trial court found the arbitration provision
    failed to unambiguously provide for discovery. The trial court found the arbitration
    provision unenforceable, citing Wherry v. Award, Inc. (2011) 
    192 Cal. App. 4th 1242
    ,
    1246-1250.    Defendants appealed the order.
    5
    III. DISCUSSION
    A. Legal Standards
    Both state and federal laws favor enforcement of valid arbitration agreements.
    (Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 
    24 Cal. 4th 83
    , 97
    (Armendariz); Wagner Construction Co. v. Pacific Mechanical Corp. (2007) 
    41 Cal. 4th 19
    , 25 [strong public policy in favor of arbitration].) However, courts will not enforce
    arbitration provisions that are unconscionable or contrary to public policy. (Pinnacle
    Museum Tower Assn. v. Pinnacle Market Development (U.S.), LLC (2012) 
    55 Cal. 4th 223
    , 247 (Pinnacle Museum); 
    Armendariz, supra
    , 24 Cal.4th at p. 114.) Under the terms
    of the arbitration provision, the Federal Arbitration Act applies. The United States
    Supreme Court has held: “[Title 9, United States Code, section 2] permits arbitration
    agreements to be declared unenforceable ‘upon such grounds as exist at law or in equity
    for the revocation of any contract.’ This saving clause permits agreements to arbitrate to
    be invalided by ‘generally applicable contract defenses, such as fraud, duress, or
    unconscionability,’ but not by defenses that apply only to arbitration or that derive their
    meaning from the fact that an agreement to arbitrate is at issue. [Citations.]” (AT&T
    Mobility LLC v. Concepcion (2011) 563 U.S. ___, ___ [
    131 S. Ct. 1740
    , 1746] quoting
    title 9 U.S.C. § 2; accord, Sonic-Calabasas A, Inc. v. Moreno (2013) 
    57 Cal. 4th 1109
    ,
    1143 (Sonic-Calabasas) [“[I]t has long been the proper role of courts enforcing the
    common law to ensure that the terms of a bargain are not unreasonably harsh, oppressive,
    or one-sided.”]; see Code Civ. Proc., § 1281 [ “A written agreement to submit to
    arbitration an existing controversy or a controversy thereafter arising is valid, enforceable
    and irrevocable, save upon such grounds as exist for the revocation of any contract.”].)
    The party opposing arbitration, in this case plaintiff, bears the burden of proving that an
    arbitration agreement is unenforceable based on unconscionability. (Pinnacle 
    Museum, supra
    , 55 Cal.4th at p. 247; Chin v. Advanced Fresh Concepts Franchise Corp. (2011)
    
    194 Cal. App. 4th 704
    , 708.)
    6
    Our Supreme Court has stated: “Unconscionability consists of both procedural
    and substantive elements. The procedural element addresses the circumstances of
    contract negotiation and formation, focusing on oppression or surprise due to unequal
    bargaining power. [Citations.] Substantive unconscionability pertains to the fairness of
    an agreement’s actual terms and to assessments of whether they are overly harsh or one-
    sided. [Citations.]” (Pinnacle 
    Museum, supra
    , 55 Cal.4th at p. 246; 
    Armendariz, supra
    ,
    24 Cal.4th at p. 114.) Both procedural and substantive unconscionability must be shown.
    However, they need not be present to the same degree and are evaluated on a sliding
    scale. (Pinnacle 
    Museum, supra
    , 55 Cal.4th at p. 246; 
    Armendariz, supra
    , 24 Cal.4th at
    p. 114.) Our Supreme Court explained: “‘[T]he more substantively oppressive the
    contract term, the less evidence of procedural unconscionability is required to come to the
    conclusion that the term is unenforceable, and vice versa.’ [Citation.]” (Pinnacle
    
    Museum, supra
    , 55 Cal.4th at p. 247; accord, 
    Armendariz, supra
    , 24 Cal.4th at p. 114.)
    The trial court’s arbitrability determination is reviewed de novo if there is no
    disputed extrinsic evidence. (Pinnacle 
    Museum, supra
    , 55 Cal.4th at p. 236; Suh v.
    Superior Court (2010) 
    181 Cal. App. 4th 1504
    , 1511.) The unconscionability of an
    arbitration provision is ultimately a question of law. (Parada v. Superior Court (2009)
    
    176 Cal. App. 4th 1554
    , 1567; Suh v. Superior 
    Court, supra
    , 181 Cal.App.4th at p. 1511.)
    Thus, we review the agreement to arbitrate de novo to determine unconscionability when
    the extrinsic evidence is undisputed. (Ibid.; Gatton v. T-Mobile USA, Inc. (2007) 
    152 Cal. App. 4th 571
    , 579.) To the extent the trial court’s determination of unconscionability
    is based upon resolution of disputed evidence, its rulings are reviewed for substantial
    evidence. (McCaffrey Group, Inc. v. Superior Court (2014) 
    224 Cal. App. 4th 1330
    , 1347;
    Gutierrez v. Autowest, Inc. (2003) 
    114 Cal. App. 4th 77
    , 89.)
    B. Inadequate Record
    Defendants have failed to provide a reporter’s transcript or a suitable substitute of
    the hearing on the motion to compel arbitration. Hence, the appropriate course of action
    7
    is to affirm the order under review. (Maria P. v. Riles (1987) 
    43 Cal. 3d 1281
    , 1295; In re
    Kathy P. (1979) 
    25 Cal. 3d 91
    , 102.) In numerous situations, appellate courts have
    refused to reach the merits of an appellant’s claims because no reporter’s transcript of a
    pertinent proceeding or a suitable substitute was provided. (Walker v. Superior Court
    (1991) 
    53 Cal. 3d 257
    , 273-274 [transfer order]; Maria P. v. 
    Riles, supra
    , 43 Cal.3d at pp.
    1295-1296 [attorney fee motion hearing]; Ballard v. Uribe (1986) 
    41 Cal. 3d 564
    , 574-
    575 (lead opn. of Grodin, J.) [new trial motion hearing]; In re Kathy 
    P., supra
    , 25
    Cal.3d at p. 102 [hearing to determine whether counsel was waived and the minor
    consented to informal adjudication]; Boeken v. Philip Morris Inc. (2005) 
    127 Cal. App. 4th 1640
    , 1672 [transcript of judge’s ruling on an instruction request]; Vo v. Las Virgenes
    Municipal Water Dist. (2000) 
    79 Cal. App. 4th 440
    , 447 [trial transcript when attorney
    fees sought]; Estate of Fain (1999) 
    75 Cal. App. 4th 973
    , 992 [surcharge hearing]; Hodges
    v. Mark (1996) 
    49 Cal. App. 4th 651
    , 657 [nonsuit motion where trial transcript not
    provided]; Interinsurance Exchange v. Collins (1994) 
    30 Cal. App. 4th 1445
    , 1448
    [monetary sanctions hearing]; Hernandez v. City of Encinitas (1994) 
    28 Cal. App. 4th 1048
    , 1076-1077 [legal issue arising during preliminary injunction hearing]; Null v. City
    of Los Angeles (1988) 
    206 Cal. App. 3d 1528
    , 1532 [reporter’s transcript fails to reflect
    content of special instructions]; Buckhart v. San Francisco Residential Rent etc. Bd.
    (1988) 
    197 Cal. App. 3d 1032
    , 1036 [hearing on Code Civ. Proc., § 1094.5 petition]; Sui v.
    Landi (1985) 
    163 Cal. App. 3d 383
    , 385-386 [motion to dissolve preliminary injunction
    hearing]; Rossiter v. Benoit (1979) 
    88 Cal. App. 3d 706
    , 713-714 [demurrer hearing];
    Calhoun v. Hildebrandt (1964) 
    230 Cal. App. 2d 70
    , 71-73 [transcript of argument to the
    jury]; Ehman v. Moore (1963) 
    221 Cal. App. 2d 460
    , 462 [failure to secure reporter’s
    transcript or settled statement as to offers of proof]; Wetsel v. Garibaldi (1958) 
    159 Cal. App. 2d 4
    , 10 [order confirming arbitration award].)
    8
    C. Fair Employment and Housing Act Claims and Arbitration
    Our Supreme Court explained: “[A]rbitration agreements that encompass
    unwaivable statutory rights must be subject to particular scrutiny.” (
    Armendariz, supra
    ,
    24 Cal.4th at p. 100; see D.C. v. Harvard-Westlake School (2009) 
    176 Cal. App. 4th 836
    ,
    850.) Our Supreme Court stated: “It is indisputable that an employment contract that
    required employees to waive their rights under the [Fair Employment and Housing Act]
    to redress sexual harassment or discrimination would be contrary to public policy and
    unlawful.” (
    Armendariz, supra
    , 24 Cal.4th at pp. 100-101; see Ellis v. U.S. Security
    Associates (2014) 
    224 Cal. App. 4th 1213
    , 1220-1221.) In the context of Fair
    Employment and Housing Act claims, our Supreme Court required certain protections to
    prevent such waiver: the arbitration agreement may not limit the damages normally
    available under the statute (
    Armendariz, supra
    , 24 Cal.4th at p. 103); there must be
    discovery sufficient to adequately arbitrate the employee’s statutory claim (id. at p. 106);
    there must be a written arbitration decision and judicial review “‘sufficient to ensure that
    arbitrators comply with the requirements of the statute’” (ibid.); and the employer must
    “pay all types of costs that are unique to arbitration” (id. at p. 113). (Accord, Sonic-
    
    Calabasas, supra
    , 57 Cal.4th at p. 1130; Little v. Auto Stiegler, Inc. (2003) 
    29 Cal. 4th 1064
    , 1076 (Little).)
    Here, the arbitration provision explicitly requires that the employer and the
    employee shall bear: “their own costs for legal representation at any such arbitration”;
    “the cost of the arbitrator, court reporter, if any”; and “any incidental costs of
    arbitration.” The arbitration provision applies to Fair Employment and Housing Act
    claims and requires the plaintiff to: pay her legal fees; pay all arbitration costs including
    arbitrator and court reporter fees; and pay all incidental costs. This is a violation of
    public policy as a matter of law under controlling California Supreme Court authority.
    (
    Armendariz, supra
    , 24 Cal.4th at pp. 103, 113; see Broughton v. Cigna Healthplans
    (1999) 
    21 Cal. 4th 1066
    , 1087.)
    9
    D. Unconscionability
    1. Procedural Unconscionability
    Defendants contend the arbitration provision is not procedurally unconscionable.
    Plaintiff asserts oppression is present because the contract was adhesive and provided on
    a take-it-or-leave-it basis. Defendants assert the trial court erred by finding procedural
    unconscionability because contracts of adhesion are not necessarily procedurally
    unconscionable.
    As previously stated, procedural unconscionability focuses on oppression or
    surprise because of unequal bargaining power. (Pinnacle 
    Museum, supra
    , 55 Cal.4th at
    p. 246; 
    Armendariz, supra
    , 24 Cal.4th at p. 114.) Substantial evidence supports the trial
    court’s finding that the agreement is an adhesive contract and thus oppressive. Plaintiff
    declared the contract was imposed on her and other performers by Mr. Pletcher as a
    condition of employment with no opportunity to negotiate. The trial court found that the
    background facts indicated Mr. Pletcher had the superior bargaining position over
    plaintiff. Given the facts accepted by the trial court, it could correctly rule the arbitration
    provision was procedurally unconscionable.
    2. Substantive Unconscionability
    Substantive unconscionability focuses on overly harsh or unfairly one-sided
    results. (Sanchez v. Valencia Holding Co., LLC (2015) 
    61 Cal. 4th 899
    , 910-911; Sonic-
    
    Calabasas, supra
    , 57 Cal.4th at p. 1133; 
    Little, supra
    , 24 Cal.4th at p. 1071.) As noted,
    the arbitration provision, which applies to Fair Employment and Housing claims, violates
    public policy. Under these circumstances, the arbitration provision which violates public
    policy qualifies as an overly harsh or one-sided result. (See 
    Armendariz, supra
    , 24
    Cal.4th at p. 111; Ontiveros v. DHL Express (USA), Inc. (2008) 
    164 Cal. App. 4th 494
    ,
    510.) The arbitration provision required each party to bear his or her own arbitration
    10
    costs. As previously stated, this provision violates the Fair Employment and Housing
    Act. (See 
    Little, supra
    , 29 Cal.4th at p. 1076; 
    Armendariz, supra
    , 24 Cal.4th at p. 113.)
    The arbitration provision also required each party to bear his or her own legal
    representation costs. This requirement abrogates plaintiff’s right to the discretionary
    recovery of attorney’s fees as a prevailing party to a Fair Employment and Housing Act
    claim. (Gov. Code, § 12965, subd. (b) [“In civil actions brought under this section, the
    court, in its discretion, may award to the prevailing party . . . reasonable attorney’s fees
    and costs, including expert witness fees.”].) “‘In [Fair Employment and Housing Act]
    actions, attorney fee awards, which make it easier for plaintiffs of limited means to
    pursue meritorious claims . . . “are intended to provide ‘fair compensation to the
    attorneys involved in the litigation at hand and encourage[] litigation of claims that in the
    public interest merit litigation.’” [Citation.]’ (Chavez v. City of Los Angeles [(2010)] 47
    Cal.4th [970,] 984.” (Trivedi v. Curexo Technology Corp. (2010) 
    189 Cal. App. 4th 387
    ,
    394.) Because the arbitration provision requires plaintiff to pay her own attorney’s fees
    in violation of her Fair Employment and Housing Act rights, the provision is
    substantively unconscionable. (See 
    id. at pp.
    394-396; accord, Wherry v. Award, 
    Inc., supra
    , 192 Cal.App.4th at p. 1249.)
    Defendants rely on Boghos v. Certain Underwriters at Lloyd’s of London (2005)
    
    36 Cal. 4th 495
    , 499-508 (Boghos), to contend that requiring parties to share arbitration
    costs is proper. Boghos involved an arbitration provision in an insurance policy and
    contract breach claims. (Id. at pp. 499-500.) The plaintiff argued the policy’s arbitration
    clause was unenforceable under Armendariz and Little because it required him to pay
    costs he would not have to pay by suing in court. (Id. at p. 505.) Our Supreme Court
    held: “[W]e have not extended the Armendariz/Little cost-shifting rule to common law
    claims generally. The rule is a judicially created exception to Code of Civil Procedure
    section 1284.2, which provides that the parties to an arbitration agreement do share costs
    ‘[u]nless the arbitration agreement otherwise provides or the parties to the arbitration
    otherwise agree . . . .’ We justified our creation of the exception in 
    Armendariz, supra
    ,
    
    24 Cal. 4th 83
    , by reasoning that section 1284.2 ‘is a default provision and the agreement
    11
    to arbitrate a statutory claim [e.g., a [Fair Employment and Housing Act] claim] is
    implicitly an agreement [by the employer] to abide by the substantive remedial provisions
    of the statute’ (Armendariz, at p. 112), and to pay ‘all types of cost that are unique to
    arbitration.’ (Id. at p. 113.) . . . To extend Armendariz to the arbitration of claims not
    carefully tethered to statutory or constitutional provisions would seem an arbitrary refusal
    to enforce section 1284.2, a legislative act . . . .” 
    (Boghos, supra
    , 36 Cal.4th at pp. 507-
    508 [fn. omitted].) Boghos is inapposite. (See Parada v. Superior Court (2009) 
    176 Cal. App. 4th 1554
    , 1579; D.C. v. Harvard-Westlake 
    School, supra
    , 176 Cal.App.4th at pp.
    853-855, 861.) Here, plaintiff brought Fair Employment and Housing Act claims against
    her former employer, Mr. Pletcher. The requirements stated in Armendariz, including the
    cost-shifting rule, apply to this action. The trial court did not err by finding substantive
    unconscionability.
    E. Severance
    Defendants contend that any unconscionable provision can be severed and the
    matter proceed to arbitration. Civil Code section 1670.5 provides, “If the court as a
    matter of law finds the contract or any clause of the contract to have been unconscionable
    at the time it was made the court may refuse to enforce the contract, or it may enforce the
    remainder of the contract without the unconscionable clause, or it may so limit the
    application of any unconscionable clause as to avoid any unconscionable result.” (See
    Carmona v. Lincoln Millennium Car Wash, Inc. (2014) 226 Cal.App.4th 74,83.) Our
    Supreme Court held: “[T]he statute [Civil Code section 1670.5] appears to give a trial
    court some discretion as to whether to sever or restrict the unconscionable provision or
    whether to refuse to enforce the entire agreement. But it also appears to contemplate the
    latter course only when an agreement is ‘permeated’ by unconscionability.”
    (
    Armendariz, supra
    , 24 Cal.4th at p. 122; see also Civ. Code, § 1599 [“Where a contract
    has several distinct objects, of which one at least is lawful, and one at least is unlawful, in
    whole or in part, the contract is void as to the latter and valid as to the rest.”].) There is
    12
    no evidence defendants raised the severance issue in the trial court. Defendants raise this
    issue for the first time on appeal in their reply brief.
    First, based on the record provided, the severance issue is being raised for the first
    time on appeal. There is no evidence plaintiff sought to sever any improper contractual
    terms in the trial court. The severance issue is thus forfeited. (Samaniego v. Empire
    Today LLC (2012) 
    205 Cal. App. 4th 1138
    , 1149; see Gutierrez v. Autowest, Inc. (2003)
    
    114 Cal. App. 4th 77
    , 93 [plaintiff waived the right to argue that severance of
    unconscionable terms could not occur by failing to raise the issue in the trial court].)
    Second, issues raised for the first time on appeal in a reply brief will not be
    considered absent good cause shown for the failure to present the issue before. (Kasem v.
    Dion-Kindem (2014) 
    230 Cal. App. 4th 1395
    , 1401-1402; Series-AGI West Linn of Appian
    Group Investors DE, LLC v. Eves (2013) 
    217 Cal. App. 4th 156
    , 168; Scott v. CIBA Vision
    Corp. (1995) 
    38 Cal. App. 4th 307
    , 322.) Defendants have presented no good cause. We
    decline to consider the merits of severing the unlawful terms here as these contentions
    were forfeited..
    13
    IV. DISPOSITION
    The order denying the motion to compel arbitration is affirmed. Plaintiff, Brittany
    O’Connor, may recover her appeal costs from defendants, Mitchell Pletcher and Kyle
    Aron.
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    TURNER, P. J.
    We concur:
    KRIEGLER, J.
    KIRSCHNER, J.*
    *
    Judge of the Los Angeles Superior Court, assigned by the Chief Justice pursuant to
    article VI, section 6 of the California Constitution.
    14