Brown v. Super. Ct. ( 2013 )


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  • Filed 6/4/13
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SIXTH APPELLATE DISTRICT
    MILTON BROWN et al.,                               H037271
    (Santa Clara County
    Petitioners,                               Super. Ct. No. 110-CV178451)
    v.
    THE SUPERIOR COURT OF SANTA
    CLARA COUNTY,
    Respondent;
    MORGAN TIRE & AUTO, LLC et al.,
    Real Parties in Interest.
    The question presented in this case is whether the Federal Arbitration Act (
    9 U.S.C. §§ 1-16
    ) (FAA) permits arbitration agreements to override the statutory right to
    bring representative claims under the Labor Code Private Attorneys General Act of 2004
    (PAGA).1 (Lab. Code, § 2698 et seq.)2 We conclude that the FAA does not demand
    enforcement of such an agreement. A plaintiff suing for PAGA civil penalties is suing as
    a proxy for the State. A PAGA claim is necessarily a representative action intended to
    advance a predominately public purpose. When applied to the PAGA, a private
    agreement purporting to waive the right to take representative action is unenforceable
    because it wholly precludes the exercise of this unwaivable statutory right. AT&T
    1
    The same question is presently pending before the California Supreme Court.
    (See Iskanian v. CLS Transportation of Los Angeles (2nd Dist. Div. 2), review granted
    Sept. 19, 2012, S204032.)
    2
    Further unspecified section references are to the Labor Code.
    Mobility LLC v. Concepcion (2011) 
    131 S.Ct. 1740
     (Concepcion) does not require
    otherwise.
    I.     FACTUAL AND PROCEDURAL BACKGROUND
    Plaintiffs Milton Brown and Lee Moncada were employed by defendant Morgan
    Tire & Auto, LLC, doing business as Wheel Works. Both plaintiffs were nonexempt
    hourly employees. Brown was a general automotive service technician who had worked
    for defendant just under two years. Moncada was employed as a head mechanic for nine
    months.
    On July 29, 2010, plaintiffs filed a putative class action lawsuit against defendant
    alleging violation of California’s wage and hour laws. The first amended complaint
    alleges that defendant did not pay its hourly employees for all hours worked, did not pay
    overtime, failed to provide meal and rest periods, did not issue complete and accurate
    wage statements, did not issue pay on time, and delayed final paychecks to discharged
    employees. Plaintiffs also allege one cause of action under the Unfair Competition Law
    (Bus. & Prof. Code, § 17200 et seq.). Plaintiffs seek restitution and damages. In
    addition, plaintiffs claim civil penalties on behalf of themselves and all other aggrieved
    employees as allowed by the PAGA.
    In the course of their employment plaintiffs had signed an agreement to be bound
    by defendant’s Employee Dispute Resolution Plan (EDRP). The EDRP provides that all
    employment related disputes will be submitted to mediation and arbitration “rather than
    to the courts or to governmental agencies.” The EDRP further specifies: “Parties to the
    [EDRP] waive any right they may otherwise have to pursue, file, participate in, or be
    represented in Disputes brought in any court on a class basis or as a collective action or
    representative action. This waiver applies to any Disputes that are covered by the
    [EDRP] to the full extent such waiver is permitted by law. All Disputes subject to the
    [EDRP] must be mediated and arbitrated as individual claims. The [EDRP] specifically
    2
    prohibits the mediation or arbitration of any Dispute on a class basis or as a collective
    action or representative action.”
    Notwithstanding the EDRP, defendant did not raise arbitration as an affirmative
    defense in its answer. Defendant participated in discovery and negotiated the terms of a
    stipulated protective order relating to the class members. Defendant took the deposition
    of plaintiff Brown. Defendant also agreed to produce the names and contact information
    of all putative class members and agreed to participate in private mediation on a class-
    wide basis.
    At the time plaintiffs filed this case, California law made arbitration agreements
    containing class action waivers3 unenforceable in virtually all consumer cases. (Discover
    Bank v. Superior Court (2005) 
    36 Cal.4th 148
    , 162-163 (Discover Bank).) Gentry v.
    Superior Court (2007) 
    42 Cal.4th 443
     (Gentry) made class action waivers unenforceable
    in wage and hour cases if the trial court found that a class action would be more effective
    in vindicating the employees’ statutory rights. On April 27, 2011, the United States
    Supreme Court filed Concepcion, 
    supra,
     
    131 S.Ct. 1740
    , overruling Discover Bank.
    Although Concepcion did not mention Gentry, defendant promptly filed a motion to
    compel arbitration, arguing that Concepcion impliedly overruled Gentry as well as
    Discover Bank. Plaintiffs opposed the motion, arguing that defendant had waived its
    right to arbitrate and, in any event, Concepcion did not affect the Gentry rule. The
    superior court concluded that Gentry was no longer good law, found that defendant had
    not waived its right to arbitrate, and granted the “motion to compel individual
    arbitration.” Plaintiffs filed a notice of appeal from that order.
    3
    We use the phrase, “class action waiver” as meaning the relinquishment of a
    right to proceed, either in a judicial or arbitral forum, as the representative of, or as a
    member of, a class of persons. Where it is necessary to make a distinction between
    judicial class actions and class arbitration, we shall do so explicitly.
    3
    Ordinarily, an order compelling arbitration is not appealable and may be reviewed
    only after the parties complete arbitration and appeal from the judgment. (Muao v.
    Grosvenor Properties, Ltd. (2002) 
    99 Cal.App.4th 1085
    , 1089.) Writ relief is available in
    exceptional circumstances. (United Firefighters of Los Angeles v. City of Los Angeles
    (1991) 
    231 Cal.App.3d 1576
    , 1581.) Since plaintiffs’ arguments involve a rapidly
    developing area of the law, we notified the parties that we would consider the notice of
    appeal as a petition for writ of mandate. The matter proceeded as such and we issued an
    order to show cause. We now conclude that plaintiffs are entitled to some of the relief
    they requested.
    II.    LEGAL FRAMEWORK
    In its most generic form an arbitration agreement merely requires the parties to
    resolve their disputes by way of arbitration, a process that is intended to be simpler, less
    formal, and more expeditious than the process of resolving disputes in court. (See
    Mitsubishi Motors v. Soler Chrysler-Plymouth (1985) 
    473 U.S. 614
    , 628 (Mitsubishi).)
    As arbitration agreements have evolved, they have added features to further simplify the
    process. One such feature is the class action waiver, which typically binds the parties to
    arbitrate their disputes on an individual basis, prohibiting collective or representative
    actions.
    Congress enacted the FAA to overcome widespread judicial antipathy to
    arbitration agreements. (Concepcion, supra, 131 S.Ct. at p. 1745.) Under the FAA
    arbitration agreements must be enforced according to their terms. Specifically, the FAA
    provides: “A written provision in any maritime transaction or a contract evidencing a
    transaction involving commerce to settle by arbitration a controversy thereafter arising
    out of such contract or transaction . . . shall be valid, irrevocable, and enforceable, save
    upon such grounds as exist at law or in equity for the revocation of any contract.” (
    9 U.S.C. § 2
    .) The FAA reflects both a policy favoring arbitration and fundamental
    principles of contract. (Concepcion, 
    supra, at p. 1745
    .) “[C]ourts must place arbitration
    4
    agreements on an equal footing with other contracts, [citation] and enforce them
    according to their terms.” (Id. p. 1745.) The parties agree that the FAA applies in this
    case.
    The final phrase of 9 United States Code section 2, the so-called savings clause,
    permits arbitration agreements to be declared unenforceable “upon such grounds as exist
    at law or in equity for the revocation of any contract.” “This saving clause permits
    agreements to arbitrate to be invalidated by ‘generally applicable contract defenses, such
    as fraud, duress, or unconscionability,’ but not by defenses that apply only to arbitration
    or that derive their meaning from the fact that an agreement to arbitrate is at issue.”
    (Concepcion, 
    supra,
     131 S.Ct. at p. 1746.)
    Until 2011, Discover Bank, 
    supra,
     36 Cal.4th at pages 162 through 163 made class
    action waivers unenforceable if the arbitration agreement of which it is a part is a
    “consumer contract of adhesion,” disputes between the parties will likely “involve small
    amounts of damages,” and “it is alleged that the party with the superior bargaining power
    has carried out a scheme to deliberately cheat large numbers of consumers out of
    individually small sums of money.” And Gentry, supra, 42 Cal.4th at page 463, had held
    that in the case of alleged systematic, class-wide Labor Code violations, a class action
    waiver may be unenforceable given the existence of specified factors and a trial court’s
    conclusion that class arbitration “is likely to be a significantly more effective practical
    means of vindicating the rights of the affected employees than individual litigation or
    arbitration” and that “disallowance of the class action will likely lead to a less
    comprehensive enforcement of overtime laws for the employees alleged to be affected by
    the employer’s violations . . . .” (Ibid.)
    This state of the law changed in April 2011, when the United States Supreme
    Court filed Concepcion, 
    supra,
     
    131 S.Ct. 1740
     at page 1753, explicitly overruling
    Discover Bank. Concepcion held that the Discover Bank rule was preempted by the FAA
    because Discover Bank stood as an obstacle to the overall purpose of the FAA. (Id. at pp.
    5
    1748, 1751.) Notwithstanding the FAA’s savings clause, courts may not invalidate an
    arbitration agreement based upon generally applicable contract principles, such as
    unconscionability, if those principles are applied in a fashion that disfavors arbitration.
    (Id. at p. 1747.) Concepcion reasoned that, despite the Discover Bank requirements that
    the case involve a contract of adhesion, modest individual damages, and allegations of
    cheating, the rule would apply to virtually all consumer arbitration agreements. Thus,
    Discover Bank effectively inserted, retroactively, the requirement that all consumer
    arbitration agreements permit class-wide arbitration. (Id. at p. 1744.) Class-wide
    arbitration is fundamentally different than individual arbitration because it sacrifices the
    informality of the arbitration process, requires extensive procedural formality to protect
    absent class members, and greatly increases the risk to defendants by magnifying the
    potential liability in proceedings that are largely insulated from judicial review. (Id. at p.
    1751.) Thus, requiring the parties to include class-wide arbitration in all consumer
    arbitration agreements discourages, rather than encourages, arbitration as a dispute
    resolution tool and, unless the parties had agreed to it, class-wide arbitration directly
    conflicts with the requirement that arbitration agreements be enforced as written.
    Accordingly, the Discover Bank rule is preempted by the FAA. (Ibid.) Concepcion did
    not mention Gentry.
    III.    THE QUESTIONS PRESENTED
    Since Concepcion was decided there has developed a difference of opinion among
    our Courts of Appeal as to the effect of that case upon the enforceability of class action
    waivers in the employment context. (See, e.g., Iskanian v. CLS Transportation of Los
    Angeles, supra, review granted Sept. 19, 2012, S204032 [Concepcion requires
    enforcement of class action waiver when applied to a PAGA claim]; Franco v. Arakelian
    Enterprises (2nd Dist. Div. 1), review granted Feb. 13, 2013, S207760 [Concepcion does
    not require enforcement of a class action waiver that prohibits recovery under the
    PAGA].) Our Supreme Court has granted review in several cases to resolve some of
    6
    these differences. The lead case before the Supreme Court is Iskanian, which the
    Supreme Court’s Web site notes as presenting the following issues: “(1) Did
    [Concepcion] impliedly overrule [Gentry] with respect to contractual class action waivers
    in the context of non-waivable labor law rights? (2) Does the high court’s decision
    permit arbitration agreements to override the statutory right to bring representative claims
    under the [PAGA]? (3) Did defendant waive its right to compel arbitration?”4
    In the present case, plaintiffs do not argue that Gentry applies to invalidate the
    class action waiver here. Accordingly, we express no opinion on that issue. Plaintiffs do
    ask us to weigh in on the other two issues before the Supreme Court:
    First, did the defendant waive its right to compel arbitration by failing to move to
    compel arbitration until after Concepcion was decided?
    Second, does Concepcion, supra, 
    131 S.Ct. 1740
    , permit arbitration agreements to
    override the statutory right to bring representative claims under the PAGA?
    Plaintiffs’ third issue is not, as of this writing, before the Supreme Court. That is:
    Is the class action waiver preempted by the collective-action requirement of the National
    Labor Relations Act (NLRA) (
    29 U.S.C. § 157
    )?
    A.       Discussion
    1.     Did Defendant Waive Its Contractual Right to Individual Arbitration?
    i.         Standard and Scope of Review
    “Generally, the determination of waiver is a question of fact, and the trial court’s
    finding, if supported by sufficient evidence, is binding on the appellate court. [Citations.]
    ‘When, however, the facts are undisputed and only one inference may reasonably be
    drawn, the issue is one of law and the reviewing court is not bound by the trial court’s
    ruling.’ ” (St. Agnes Medical Center v. PacifiCare of California (2003) 
    31 Cal.4th 1187
    ,
    4
    ( [as of Jun. 4, 2013].)
    7
    1196 (St. Agnes).) Because the facts in the present case are undisputed, we apply the
    independent standard of review.
    “Both state and federal law emphasize that no single test delineates the nature of
    the conduct that will constitute a waiver of arbitration.” (St. Agnes, supra, 31 Cal.4th at
    p. 1195.) St. Agnes used, as a guide, a six-point test used by most of the federal circuits
    to determine whether a party has waived the contractual right to arbitrate. That test
    requires a court to consider, “ ‘ “(1) whether the party’s actions are inconsistent with the
    right to arbitrate; (2) whether ‘the litigation machinery has been substantially invoked’
    and the parties ‘were well into preparation of a lawsuit’ before the party notified the
    opposing party of an intent to arbitrate; (3) whether a party either requested arbitration
    enforcement close to the trial date or delayed for a long period before seeking a stay; (4)
    whether a defendant seeking arbitration filed a counterclaim without asking for a stay of
    the proceedings; (5) ‘whether important intervening steps [e.g., taking advantage of
    judicial discovery procedures not available in arbitration] had taken place’; and (6)
    whether the delay ‘affected, misled, or prejudiced’ the opposing party.” ’ (Sobremonte v.
    Superior Court [(1998)] 61 Cal.App.4th [980,] 992, quoting Peterson v.
    Shearson/American Exp., Inc. (10th Cir. 1988) 
    849 F.2d 464
    , 467-468.)” (Id. at p. 1196.)
    Defendant argues that since application of the FAA involves federal law, the
    three-factor test used by Fisher v. A.G. Becker Paribas Inc. (9th Cir. 1986) 
    791 F.2d 691
    ,
    694, is the applicable test. Since Fisher was decided, however, the Ninth Circuit has
    ruled that the determination of whether a party has waived the contractual right to
    arbitrate is a question of state law. (Cox v. Ocean View Hotel Corp. (9th Cir. 2008) 
    533 F.3d 1114
    , 1125-1126.) Accordingly, we apply the St. Agnes analysis.
    ii.        Acts Inconsistent with Right to Compel Arbitration
    The EDRP purports to require plaintiffs to individually arbitrate their wage and
    hour claims. Nevertheless, defendant actively litigated this case for 10 months before
    mentioning arbitration. Indeed, defendant engaged in discovery and even agreed to
    8
    produce the names and contact information for members of the putative class and to
    participate in class-wide mediation. Plaintiffs maintain that these are acts inconsistent
    with the right to compel arbitration. Defendant argues that until Concepcion was
    decided, the courts of this state had held that class action waivers like the one contained
    in the EDRP were unenforceable. Since the EDRP gave the right to individual arbitration
    only as “permitted by law,” defendant reasonably believed it had no right to individual
    arbitration and any motion to enforce such a right would have been futile. Concepcion
    represented a change in the law that gave defendant an argument that the EDRP was
    enforceable according to its terms.
    Plaintiffs argue that this case is like Roberts v. El Cajon Motors, Inc. (2011) 
    200 Cal.App.4th 832
     (Roberts) or Lewis v. Fletcher Jones Motor Cars, Inc. (2012) 
    205 Cal.App.4th 436
     (Lewis), in which the appellate courts rejected the defendants’ argument
    that they delayed compelling arbitration because of a concern about enforceability that
    was cleared up by Concepcion. Neither case is on point. Roberts rejected the argument
    because Concepcion was decided more than a year after the defendant filed its motion to
    compel arbitration. (Roberts, supra, at p. 846, fn. 10.) That is, there had not yet been any
    change in the law when the defendant filed its tardy motion to compel arbitration.
    In Lewis, the defendant had delayed filing a motion to compel arbitration until
    after Concepcion was filed. According to the defendant, that was because it believed the
    Discover Bank rule made the arbitration agreement unenforceable. But as the appellate
    court pointed out, the plaintiff had not filed a class action. In other words, Discover Bank
    was inapplicable to the action even before Concepcion overturned it. (Lewis, supra, 205
    Cal.App.4th at p. 448.)
    Plaintiffs also argue that defendant cannot claim a motion to compel individual
    arbitration would necessarily have been futile prior to Concepcion. Plaintiffs point out
    that, because Gentry is not a categorical prohibition of class action waivers, there was
    some chance that defendant could have convinced a court to enforce the EDRP as written
    9
    even before Concepcion was filed. Under Gentry, in deciding whether to enforce a class
    arbitration waiver, a trial court must consider whether the potential for individual
    recovery would be modest, the possibility class members might suffer retaliation, the
    possibility that absent class members would be ill informed about their rights, and other
    real world obstacles to vindicating the employees’ rights in individual arbitration. If,
    based upon these factors, the trial court concludes that class arbitration is likely to be
    “significantly more effective” than individual actions in vindicating the employees’ rights
    and that disallowing a class action would “likely lead to a less comprehensive
    enforcement of overtime laws” the court “must invalidate the class arbitration waiver.”
    (Gentry, supra, 42 Cal.4th at p. 463.) Given the breadth of the Gentry rule and the nature
    of the claims raised here, it was reasonable for defendant to believe, prior to Concepcion,
    that a motion to compel individual arbitration was likely to fail. Quevedo v. Macy’s, Inc.
    (C.D. Cal. 2011) 
    798 F.Supp.2d 1122
    , 1129 (Quevedo), is precisely on point.
    Quevedo was filed in March 2009 as a class-action wage and hour case against the
    defendant, Macy’s Inc. The Macy’s employment agreement contained an arbitration
    clause and a class-action waiver. However, “[i]n light of Gentry, Macy’s reasonably
    concluded that it could not enforce the class action waiver in its arbitration agreement”
    and did not move to compel arbitration until after Concepcion was decided. (Quevedo,
    supra, 798 F.Supp.2d at p. 1130.) Macy’s could have insisted upon arbitration but under
    Gentry, class arbitration was all but inevitable. “A right to defend against an individual’s
    claims in arbitration meaningfully differs from a right to defend against class and
    collective claims in arbitration. . . . If Macy’s waived any right, it was the right to defend
    against Quevedo’s class and collective claims in arbitration.” (Ibid., citing Concepcion,
    
    supra,
     131 S.Ct. at pp. 1751, 1743.) Accordingly, the court held that Macy’s conduct
    was not inconsistent with a right to individual arbitration. (Quevedo, supra, at p. 1131.)
    The present case is factually indistinct from Quevedo. We find that court’s reasoning to
    be sound and apply it to the present matter.
    10
    iii.       Participation in Litigation/Prejudice to Plaintiffs
    Factors two through five of the St. Agnes test are related to the extent of the
    party’s participation in the judicial litigation. As to the sixth factor, prejudice, our courts
    “will not find prejudice where the party opposing arbitration shows only that it incurred
    court costs and legal expenses.” (St. Agnes, 
    supra,
     31 Cal.4th at p. 1203.) We assess
    prejudice in light of California’s strong public policy favoring arbitration. (Id. at p. 1204,
    citing, Moncharsh v. Heily & Blase (1992) 
    3 Cal.4th 1
    , 9.) “Prejudice typically is found
    only where the petitioning party’s conduct has substantially undermined this important
    public policy or substantially impaired the other side’s ability to take advantage of the
    benefits and efficiencies of arbitration.” (St. Agnes, 
    supra, at p. 1204
    .) Prejudice may be
    found where the petitioning party used the judicial process to gain information it could
    not have gained in arbitration, waited until the eve of trial to seek arbitration, or delayed
    so long that evidence was lost. (Ibid.)
    In this case, defendant participated in the class litigation to the extent necessary to
    defend the suit. In light of Gentry, supra, 
    42 Cal.4th 443
    , it was reasonable for defendant
    to believe that it did not have the right to enforce the individual arbitration described in
    the EDRP and, therefore, it would have been unreasonable to expect it to refrain from
    participating in the judicial process altogether. Once the law changed, defendant did not
    delay in seeking to compel arbitration. Defendant’s motion to compel arbitration was
    filed on May 17, 2011, only 20 days after Concepcion was filed, and roughly 10 months
    after the court litigation had commenced. The rapidity with which defendant sought to
    enforce the arbitration agreement following the Concepcion decision indicates that
    defendant was not involved in the litigation in order to take advantage of the judicial
    process prior to demanding arbitration.
    Plaintiffs argue that defendant propounded more discovery than may have been
    allowed by an arbitrator but plaintiffs have not shown how that additional discovery
    yielded information that defendant could not have obtained in the course of an arbitration.
    11
    Plaintiffs do not allege that any evidence has been lost by the 10-month delay. Nor is
    there any claim that defendant’s actions have impaired plaintiffs’ ability to have their
    individual disputes resolved fairly through arbitration. That is, plaintiffs have not been
    prejudiced.
    We conclude that defendant did not waive or abandon its right to enforce the
    EDRP.
    2.     The NLRA Does Not Make the Class-Action Waiver Unenforceable
    On the merits, we first consider plaintiffs’ argument that the FAA does not require
    enforcement of the class action waiver because that would impermissibly interfere with
    their rights to collective action granted by the NLRA. The NLRA makes it an unfair
    labor practice for an employer to interfere with an employee’s right “to engage in . . .
    concerted activities for the purpose of collective bargaining or other mutual aid or
    protection.” (
    29 U.S.C. §§ 157
    , 158.) Plaintiffs urge us to adopt the position taken by
    the National Labor Relations Board (NLRB) in D.R. Horton, Inc. (2012) 
    357 NLRB No. 184
     [2012 NLRB Lexis 11], which held that a mandatory arbitration agreement
    prohibiting resolution of any employment-related disputes on a class or representative
    basis was a violation of the NLRA.
    D.R. Horton is not binding precedent. Although the NLRB’s construction of the
    NLRA is entitled to great deference, the same deference is not accorded to the NLRB’s
    interpretation of either the FAA or Supreme Court precedent. (Owen v. Bristol Care, Inc.
    (8th Cir. 2013) 
    702 F.3d 1050
    , 1053.) The question is one of statutory interpretation; we
    apply the de novo standard of review. (Burden v. Snowden (1992) 
    2 Cal.4th 556
    , 562.)
    Under the FAA, courts must enforce agreements to arbitrate according to their
    terms “even when the claims at issue are federal statutory claims, unless the FAA’s
    mandate has been ‘overridden by a contrary congressional command.’ ” (CompuCredit
    Corp. v. Greenwood (2012) 
    132 S.Ct. 665
    , 669, quoting Shearson/American Express Inc.
    v. McMahon (1987) 
    482 U.S. 220
    , 226.)
    12
    We find no congressional command in the NLRA that would preclude application
    of the FAA. Two California appellate courts have reached the same result. (Truly Nolen
    of America v. Superior Court (2012) 
    208 Cal.App.4th 487
    , 514-515; Nelsen v. Legacy
    Partners Residential, Inc. (2012) 
    207 Cal.App.4th 1115
    , 1132-1135.) Federal district
    courts in the Ninth Circuit are in accord. (See Morvant v. P.F. Chang’s China Bistro,
    Inc. (N.D. Cal. 2012) 
    870 F.Supp.2d 831
    , 845; Jasso v. Money Mart Express, Inc. (N.D.
    Cal. 2012) 
    879 F.Supp.2d 1038
    , 1047 [“[T]here is no language in the NLRA (or in the
    related Norris–LaGuardia Act) demonstrating that Congress intended the employee
    concerted action rights therein to override the mandate of the FAA.”].) We join our state
    and federal colleagues in rejecting the argument.
    3.       The Class Action Waiver Is Unenforceable as Applied to the PAGA Claim
    i. Introduction
    We now turn to plaintiffs’ argument that the class action waiver is unenforceable
    as applied to the PAGA claim. Plaintiffs urge us to follow Brown v. Ralphs Grocery Co.
    (2011) 
    197 Cal.App.4th 489
    , 503 (Brown), which held that the FAA did not require
    enforcement of an arbitration agreement that prevented an employee from acting as a
    private attorney general under the PAGA. Defendant argues that Brown was wrongly
    decided and the reasoning of Concepcion, 
    supra,
     
    131 S.Ct. 1740
     makes the instant
    agreement enforceable even to the extent it prevents plaintiffs from pursuing a
    representative PAGA action. Because there are no undisputed facts, the question is one
    of law calling for our de novo review. (Turtle Ridge Media Group, Inc. v. Pacific Bell
    Directory (2006) 
    140 Cal.App.4th 828
    , 833.)
    ii. Analysis
    The PAGA provides that any section of the Labor Code calling for a civil penalty
    to be assessed and collected by the Labor and Workforce Development Agency (LWDA)
    “may, as an alternative, be recovered through a civil action brought by an aggrieved
    employee . . . .” (§ 2699, subd. (a).) For those Labor Code sections without a specified
    13
    civil penalty, the PAGA establishes a default penalty and allows an aggrieved employee
    to bring a civil action to enforce that penalty, as well. (Id. subds. (f), (g)(1).) In either
    case, the statute describes the private action as one brought by an aggrieved employee
    “on behalf of himself or herself and other current or former employees . . . .” (Id. subds.
    (a), (g)(1).) As our Supreme Court has explained, an employee plaintiff suing under the
    PAGA “does so as the proxy or agent of the state’s labor law enforcement agencies. The
    act’s declared purpose is to supplement enforcement actions by public agencies, which
    lack adequate resources to bring all such actions themselves.” (Arias v. Superior Court
    (2009) 
    46 Cal.4th 969
    , 986 (Arias).) Indeed, the individual employee suing for PAGA
    penalties recovers only a fraction of the penalty assessed. Seventy-five percent of the
    penalty goes to the LWDA and 25 percent to the “aggrieved employees.” (§ 2699, subd.
    (i).)
    As we explained above, Concepcion clarified that, although the FAA savings
    clause allows arbitration agreements to be invalidated for the same reasons any other
    contract may be invalidated, general contract principles cannot be used in a way that
    disfavors arbitration. (Concepcion, supra, 131 S.Ct. at pp. 1747, 1750.) Concepcion
    overturned the Discover Bank rule because Discover Bank effectively required all
    consumer arbitration agreements to include the option of class arbitration and, since class
    arbitration is much less desirable from a defendant’s point of view, the rule discouraged
    arbitration agreements altogether. Thus, Discover Bank stood as an obstacle to the
    purposes of the FAA, which was to enforce arbitration agreements according to their
    terms and promote arbitration as a means for resolving disputes. (Id. at pp. 1748-1749.)
    Concepcion did not consider employment contracts nor did the case address the validity
    of an arbitration agreement and class action waiver covering statutory rights.
    It is true that, in applying the FAA, the United States Supreme Court has
    uniformly held that statutory rights may be enforced in an arbitral forum as well as in a
    judicial forum. But the high court has just as consistently noted that a contract provision
    14
    calling for arbitration of statutory rights is enforceable because arbitration is an
    acceptable method for vindicating the rights at issue. For example, in Mitsubishi, 
    supra,
    473 U.S. 614
    , the United States Supreme Court concluded that antitrust claims are
    arbitrable. (Id. at p. 624.) “By agreeing to arbitrate a statutory claim, a party does not
    forgo the substantive rights afforded by the statute; it only submits to their resolution in
    an arbitral, rather than a judicial, forum. . . . Having made the bargain to arbitrate, the
    party should be held to it unless Congress itself has evinced an intention to preclude a
    waiver of judicial remedies for the statutory rights at issue.” (Id. at p. 628.)
    Mitsubishi disapproved American Safety Equipment Corp. v. J.P. Maguire & Co.
    (2nd Cir. 1968) 
    391 F.2d 821
    , 826-827, which held that, since Congress had designed the
    antitrust laws to promote the national interest, it must have intended such claims to be
    resolved in the courts. Mitsubishi concluded that the public benefit of the antitrust laws
    did not require adjudication in the courts since an antitrust cause of action was more
    compensatory than punitive. Although the law provides for treble damages, treble
    damages are designed to compensate the injured plaintiff; they constitute a private
    remedy. (Mitsubishi, supra, 473 U.S. at pp. 635-636.)
    Mitsubishi made it clear that some circumstances would make an arbitration
    agreement unenforceable. Noting that the contract before it contained both a choice-of-
    forum clause and a choice-of-law clause, the court commented, “[I]n the event the
    choice-of-forum and choice-of-law clauses operated in tandem as a prospective waiver of
    a party’s right to pursue statutory remedies for antitrust violations, we would have little
    hesitation in condemning the agreement as against public policy.” (Mitsubishi, 
    supra,
    473 U.S. at p. 637, fn. 19.) “[S]o long as the prospective litigant effectively may
    vindicate its statutory cause of action in the arbitral forum, the statute will continue to
    serve both its remedial and deterrent function.” (Id. at p. 637; see also,
    Shearson/American Express Inc. v. McMahon, 
    supra,
     
    482 U.S. 220
    , 242 [holding that
    claims based on the Racketeer Influenced and Corrupt Organizations Act (
    18 U.S.C. §§ 15
    1961-1968) are subject to arbitration: “[T]here is no inherent conflict between arbitration
    and the purposes underlying [the treble damages provision].”].)
    In sum, any statute providing a private remedy that may be effectively adjudicated
    in the arbitral forum must be arbitrated if that is what the parties have agreed to do. But
    neither Mitsubishi nor Concepcion, nor any other United States Supreme Court case of
    which we are aware, has held that the FAA requires enforcement of a private agreement
    that wholly prevents the exercise of a statutory right intended for a predominantly public
    purpose. Brown, supra, 197 Cal.App.4th at page 503, upon which plaintiffs rely,
    distinguished Concepcion and other United States Supreme Court precedent, noting that
    none of the high court’s cases address a statute like the PAGA.
    In Brown, supra, 
    197 Cal.App.4th 489
    , the arbitration agreement prohibited the
    employee from suing as a private attorney general. Brown found the waiver
    unenforceable, holding, “If the FAA preempted state law as to the unenforceability of the
    PAGA representative action waivers, the benefits of private attorneys general actions to
    enforce state labor laws would, in large part, be nullified.” (Id. at p. 502.) In the present
    case, the EDRP does not explicitly prohibit private attorney general actions but it does
    prohibit representative actions. Accordingly, it effectively prohibits the employee from
    prosecuting any PAGA claim at all.
    The PAGA is not the kind of law that serves both a remedial and deterrent
    purpose; the principal purpose of the PAGA is the public purpose of deterrence. It is
    beyond question that when the LWDA is acting upon alleged violations it is acting on
    behalf of the public. When the individual employee has brought the suit, he or she is
    likewise acting on behalf of the public. As our Supreme Court has stated: “[A]n
    aggrieved employee’s action under the [PAGA] functions as a substitute for an action
    brought by the government itself . . . .” (Arias, supra, 46 Cal.4th at p. 986, italics added.)
    The PAGA “authorizes a representative action only for the purpose of seeking statutory
    penalties for Labor Code violations (Lab. Code, § 2699, subds. (a), (g)), and an action to
    16
    recover civil penalties ‘is fundamentally a law enforcement action designed to protect the
    public and not to benefit private parties’ (People v. Pacific Land Research Co. (1977) 
    20 Cal.3d 10
    , 17).” (Ibid.)
    The obvious public purpose of the law suggests that it is necessarily a
    representative action. Law enforcement does not take place on an individual basis. The
    PAGA does not give an employee any substantive rights. The PAGA merely allows the
    employee to act on behalf of the state when the employer violates other sections of the
    Labor Code. Assuming, without deciding, that a PAGA claim may be effectively
    prosecuted in the arbitral forum, it must proceed as a representative action, if at all,
    because the representative aspect is intrinsic to the claim. A PAGA action could hardly
    serve as a substitute for LWDA proceedings if the action were prosecuted by aggrieved
    employees one at a time. On this point we part company with Quevedo, supra, 798
    F.Supp.2d at page 1141, in which the federal district court held that a class action waiver
    had to be enforced as applied to the PAGA claim, which meant that the plaintiff could
    pursue only an individual PAGA claim in the arbitration. Our conclusion, in line with
    Brown, supra, 197 Cal.App.4th at page 503, is that there are no separate individual
    claims in a PAGA action; the individual must bring a PAGA claim as a representative
    action on behalf of himself or herself and other aggrieved employees. (See also, Urbino
    v. Orkin Services of California, Inc. (C.D. Cal. 2011) 
    882 F.Supp.2d 1152
    , 1167.)
    We recognize that Gilmer v. Interstate/Johnson Lane Corp. (1991) 
    500 U.S. 20
    (Gilmer), held that an arbitration agreement in a case under the Age Discrimination in
    Employment Act of 1967 (ADEA) (
    29 U.S.C. §§ 621-634
    ) was enforceable even though
    it precluded class-wide adjudication of alleged violations. The court noted, “[I]t should
    be remembered that arbitration agreements will not preclude the EEOC [Equal
    Employment Opportunity Commission] from bringing actions seeking class-wide and
    equitable relief.” (Gilmer, supra, at p. 32.) In the case of the PAGA, however, when the
    employee brings a PAGA claim it does so in place of the LWDA. Indeed, the employee
    17
    can file a PAGA claim only if the LWDA has chosen not to pursue the action itself. (§
    2699.3.) Consequently, precluding the employee’s action effectively extinguishes the
    claim and insulates the employer from liability for the penalties called for by the PAGA.
    Citing Marmet Health Care Center Inc. v. Brown (2012) 
    132 S.Ct. 1201
    (Marmet), defendant maintains that public policy is not a basis for refusing to enforce an
    arbitration agreement according to its terms. In Marmet, the West Virginia Supreme
    Court had held that the FAA did not pre-empt a categorical rule against predispute
    arbitration agreements applicable to personal injury claims against nursing homes. (Id. at
    p. 1204.) The Supreme Court reversed. Quoting Concepcion, supra, 131 S.Ct. at page
    1747, the Supreme Court explained, “As this Court reaffirmed last Term, ‘[w]hen state
    law prohibits outright the arbitration of a particular type of claim, the analysis is
    straightforward: The conflicting rule is displaced by the FAA.’ . . . West Virginia’s
    prohibition against predispute agreements to arbitrate personal-injury or wrongful-death
    claims against nursing homes is a categorical rule prohibiting arbitration of a particular
    type of claim, and that rule is contrary to the terms and coverage of the FAA.” (Marmet,
    supra, at pp. 1203-1204.) The present case is different.
    Marmet involved a state law that categorically prohibited individuals from
    agreeing to arbitrate routine common law claims for personal injury to themselves. Such
    claims are private claims that individuals may agree to have adjudicated by arbitration
    and, if they do, the FAA requires that the courts enforce their agreement. A PAGA claim
    is a statutory claim that provides a public remedy. It is true that plaintiffs agreed not to
    take any representative action with regard to their employment related claims against
    defendant. But their agreement is unenforceable as applied to the PAGA. As our
    Supreme Court has counseled, arbitration agreements that encompass unwaivable
    statutory rights must be subject to particular scrutiny. “This unwaivability derives from
    two statutes that are themselves derived from public policy. First, Civil Code section
    1668 states: ‘All contracts which have for their object, directly or indirectly, to exempt
    18
    anyone from responsibility for his own fraud, or willful injury to the person or property
    of another, or violation of law, whether willful or negligent, are against the policy of the
    law.’ ‘Agreements whose object, directly or indirectly, is to exempt [their] parties from
    violation of the law are against public policy and may not be enforced.’ [Citation.]
    Second, Civil Code section 3513 states, ‘Anyone may waive the advantage of a law
    intended solely for his benefit. But a law established for a public reason cannot be
    contravened by a private agreement.’ ” (Armendariz v. Foundation Health Psychcare
    Services, Inc. (2000) 
    24 Cal.4th 83
    , 100.) Waiver of the right to pursue a representative
    PAGA action (in court or in arbitration) is unenforceable under these general contract
    principles because it amounts to the waiver of a right established for a public reason and
    effectively exempts the employer from responsibility for its violation of the law.
    Furthermore, nothing in the PAGA “limit[s] an employee’s right to pursue or
    recover other remedies available under state or federal law, either separately or
    concurrently with an action taken under this part.” (§ 2699, subd. (g)(1).) Thus, the
    employee retains his or her individual claim for damages or restitution separate from the
    right to pursue civil penalties under the PAGA. To be sure, the PAGA provides only a
    remedy; it confers no substantive rights of its own. Since imposition of the PAGA’s
    purely punitive civil penalties may easily be excluded from the scope of an arbitration
    agreement, we cannot predict that requiring representative adjudication of a PAGA claim
    will necessarily discourage arbitration of disputes concerning the substantive Labor Code
    violations. (Concepcion, supra, 131 S.Ct. at p. 1751.) Thus, our conclusion that a class
    action waiver is unenforceable when applied to the PAGA is not a categorical rule
    prohibiting arbitration of a certain type of claim.
    Finally, our conclusion does not require invalidating the EDRP as a whole.
    “[C]ourts may enforce contracts that illegally contravene public rights, so long as the
    objectionable provisions can be severed.” (Abramson v. Juniper Networks, Inc. (2004)
    
    115 Cal.App.4th 638
    , 659.) As applied to the PAGA claim, the EDRP’s class action
    19
    waiver amounts to the waiver of a right established for a public purpose and effectively
    exempts defendant from responsibility for its own alleged violation of the law.
    Accordingly, it is void to the extent it prevents plaintiffs from pursuing PAGA’s civil
    penalties. Plaintiffs have offered no viable challenge to the remainder of the EDRP. It
    follows that respondent court erred in compelling individual arbitration of plaintiffs’
    PAGA claim.
    There is no basis for requiring arbitration of the claim on a representative basis
    because defendant has not agreed to arbitrate any representative actions. (See Stolt-
    Nielsen S.A. v. AnimalFeeds Int’l Corp. (2010) 
    130 S.Ct. 1758
    , 1775 [“party may not be
    compelled under the FAA to submit to class arbitration unless there is a contractual basis
    for concluding that the party agreed to do so.”].) It follows that the PAGA claim must be
    excluded from the order compelling arbitration and stayed pending resolution of the
    arbitration.
    IV.    DISPOSITION
    Let a writ of mandate issue directing respondent superior court to vacate its order
    granting defendant’s motion to compel individual arbitration and stay this action. The
    court shall enter a new order (1) granting defendant’s motion to compel arbitration with
    respect to all of plaintiff’s claims except the claim for civil penalties under the Private
    Attorney General Act (Lab. Code, § 2698 et seq.), and (2) staying the action as to all of
    20
    plaintiff’s claims, including the claim under the Private Attorney General Act, pending
    resolution of the arbitration. Each party to bear its own costs.
    Premo, J.
    WE CONCUR:
    Rushing, P.J.
    Elia, J.
    21
    Trial Court:                            Santa Clara County Superior Court
    Superior Court No. 110-CV178451
    Trial Judge:                            Hon. Peter H. Kirwan
    Counsel for Petitioners:                Initiative Legal Group
    Milton Brown and Lee Moncada            Melissa Grant
    Glenn A. Danas
    Katherine W. Kehr
    Counsel for Real Parties in Interest:   Klatte, Budensiek & Young-Agriesti
    Morgan Tire & Auto                      E.W. Klatte, III
    Summer Young Agriesti
    Heikaus Weaver
    Christopher Michael HeikausWeaver
    Counsel for Respondent:                 No appearance for respondent
    Superior Court of Santa Clara County