Letgolts v. David H. Pierce & Assoc. ( 2021 )


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  • Filed 11/2/21
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION EIGHT
    ALLEN LETGOLTS et al.,                    B306905
    Plaintiffs and Appellants,        (Los Angeles County
    Super. Ct. No. BC537637)
    v.
    DAVID H. PIERCE &
    ASSOCIATES, PC, et al.,
    Defendants and Respondents.
    APPEAL from a judgment of the Superior Court of
    Los Angeles County, Daniel S. Murphy, Judge. Affirmed.
    Timothy D. McGonigle Professional Corporation and
    Timothy D. McGonigle for Plaintiffs and Appellants.
    Freeman Mathis & Gary, Frances M. O’Meara, Stephen M.
    Caine and Holly M. Teel for Defendants and Respondents.
    ____________________
    A case within a case can arise when a legal malpractice suit
    accuses lawyers of poor work. The main case is the malpractice
    suit: were the defendant lawyers’ performances deficient? The
    case within the case is whether the lawyers’ performances
    mattered. If the underlying suit on which the lawyers worked
    lacked merit, then their alleged malpractice could not have had
    an impact, because the client would have lost anyway. The issue
    is causation: whether possible malpractice could have caused
    harm. (See Viner v. Sweet (2003) 
    30 Cal.4th 1232
    , 1239–1240.)
    This appeal follows that pattern.
    Married couple Allen Letgolts and Gabriella Plattner hired
    a law firm to get money from an insurance company: National
    Contractors Insurance Company, Inc. But National’s policy was
    a special and narrow kind of manuscript policy that excluded the
    kind of construction defect claims Letgolts and Plattner were
    pursuing. Plaintiffs Letgolts and Plattner also asserted a claim
    for personal injury from when Plattner fell down stairs.
    National’s policy did cover personal injuries. But Plattner’s tardy
    and uncorroborated claim was at odds with the detailed lists of
    problems Plattner herself gave the insurer years before. Plattner
    thus effectively impeached herself. The trial court implicitly
    rejected Plattner’s testimony about her personal injury claim.
    We credit this implied credibility determination.
    As a result, the trial court rejected the legal malpractice
    suit against the defendant law firm because pursuing insurance
    money from National was a lost cause from the start. This ruling
    was correct: whether the law firm committed malpractice did not
    matter, because Letgolts and Plattner could not have won their
    insurance case. We affirm.
    2
    I
    Letgolts and Plattner are the plaintiffs and appellants.
    They had a bad experience remodeling their home in 2008. The
    fallout continues today, 13 years later, with this appeal.
    The defendants and respondents in this legal malpractice
    case are the law firm of David H. Pierce and Associates, P.C., and
    Charles Pressman, who is a lawyer with that firm. We refer to
    this firm and Pressman collectively as Pierce.
    We summarize the facts in three phases.
    First is the 2007 to 2010 time frame. In these years,
    Letgolts and Plattner hired contractor Boris Pinchevskiy to
    remodel their home. Pinchevskiy made a mess of the project and
    then walked away, so Letgolts and Plattner sued him and others.
    The second phase is 2010 to 2015, which was a quiescent
    interval.
    The third phase is 2015 to 2020, which produced forward
    motion in the dispute, culminating in a 2020 bench trial. The
    trial court ruled against Letgolts and Plattner, who now appeal.
    We describe these three phases.
    A
    The first factual phase was from 2007 to 2010. This phase
    began with Letgolts and Plattner planning their home remodel
    and room addition. This remodel ended in litigation.
    Letgolts and Plattner planned their remodel with care,
    according to their later unverified complaint. Their allegations
    tell this story.
    In 2007, Letgolts and Plattner consulted Maritza Hartnett,
    an insurance agent who had helped them obtain car insurance,
    homeowners insurance, flood insurance, and earthquake
    insurance. Plattner, a practicing lawyer, told Hartnett about the
    3
    planned remodel. Plattner said it would be major: it would take
    some of their home “down to the studs.” Plattner wanted full
    insurance against all hazards.
    Hartnett assured Plattner her existing homeowners policy
    with Fire Insurance Exchange fully covered the situation.
    Hartnett was wrong: the Fire Insurance Exchange policy
    excluded property damage caused by “construction activities.”
    “Construction activities” were what Plattner and Letgolts wanted
    Pinchevskiy to undertake.
    Plattner and Letgolts alleged that, had Hartnett accurately
    disclosed that the Fire Insurance Exchange policy excluded
    property damage caused by construction activities, they would
    have obtained different insurance or a similar product, such as a
    bond, to protect them against the risk of construction-related
    property damage.
    In reliance on Hartnett’s bad advice and with no bond or
    other insurance, Letgolts and Plattner signed a contract with
    Pinchevskiy on December 8, 2007. His crew began demolition.
    On January 15, 2008, an event central to this appeal either
    did, or did not, occur. In 2020, Plattner would claim she fell down
    a home staircase Pinchevskiy allegedly had rebuilt in a negligent
    way. Plattner in 2020 portrayed the supposed fall as serious:
    “On January 15, 2008, I fell down the unfinished stairs at the job
    site and suffered a concussion, lacerations, muscle strain, and
    tendonitis and sought care from a physician.”
    We will return to the uncertainty surrounding this alleged
    January 15, 2008 fall and Plattner’s alleged concussion,
    lacerations, and medical care. For now, we continue in
    chronological order.
    4
    As 2008 progressed, Pinchevskiy botched the home
    remodel. He had cashed six figures of prepayment from Letgolts
    and Plattner and demolished parts of their home, but he
    abandoned the unfinished job on July 1, 2008. His negligence
    caused extensive damage to the home. Plattner claimed
    Pinchevskiy left the place “completely uninhabitable.”
    Later in 2008, Letgolts and Plattner sought relief from
    Pinchevskiy and his insurer National.
    Pinchevskiy went bankrupt. National became insolvent.
    Neither is party to this suit.
    On September 11, 2008, Plattner wrote a claims letter to
    Pinchevskiy’s insurance broker to make a claim against National.
    Plattner enumerated her problems with the home remodel:
    1. Pinchevskiy had promised the job would be done by
    April 1, 2008, but it was not;
    2. Pinchevskiy walked off the job, leaving electrical,
    plumbing, and framing work incomplete;
    3. Gas pipes were left unconnected;
    4. Water pipes were not configured for proper drainage;
    5. The electrical sub-panel was inadequate for the house
    and the main electrical panel was not connected; and
    6. Walls and ceilings Pinchevskiy had removed contrary
    to plans required further foundation work and
    bracing of remaining walls.
    In this letter, Plattner did not mention falling down stairs,
    her concussion, her lacerations, or her medical expenses.
    Plattner signed her claims letter “Plattner Law Office” with a
    Century City address different from her home address.
    5
    On January 20, 2009, Plattner sent National’s insurance
    adjuster another letter detailing her claims against Pinchevskiy.
    Plattner now itemized 19 problems:
    1. Pool shed destroyed;
    2. Air conditioning pipes and wires cut;
    3. Spiral staircase removed and door frames destroyed;
    4. Foundation undermined, causing floor above to sag;
    5. Drain pipes cut;
    6. Wood floors destroyed;
    7. Brick patio torn up and more drain pipes cut;
    8. Electrical lines to sub-panel cut and all existing
    wiring removed in house;
    9. Windows damaged;
    10.       Fireplace damaged;
    11.       Previously existing wiring replaced with
    inferior product;
    12.       Door frames damaged and destroyed;
    13.       Gas and water lines poorly connected and left
    unconnected under the floorboards;
    14.       Wall built jutting out from house by six inches;
    15.       Security system destroyed;
    16.       Sprinkler system destroyed;
    17.       Driveway destroyed;
    18.       Excessive dirt excavation causing floor to sink
    over two inches; and
    19.       Excavation leaving driveway without lateral
    support, causing it to crumble.
    As we have just listed, item three described Pinchevskiy’s
    removal of a spiral staircase. Plattner’s letter did not mention a
    6
    defectively reconstructed staircase, Plattner’s fall, her concussion,
    her lacerations, or her medical treatment.
    Letgolts and Plattner retained attorney Scott Marks, who
    on November 13, 2009, filed a complaint against three
    defendants:
    1. Fire Insurance Exchange, which the complaint
    identified as Letgolts and Plattner’s home insurer;
    2. Hartnett, the insurance agent who advised Letgolts
    and Plattner about insurance; and
    3. Pinchevskiy.
    This complaint alleged Hartnett assured Letgolts and
    Plattner their existing homeowners policy with Fire Insurance
    Exchange would cover possible property damage by Pinchevskiy.
    Relying on Hartnett’s advice, Letgolts and Plattner did not obtain
    a bond or other insurance. Then Pinchevskiy damaged their
    property during his bungled remodeling effort. Letgolts and
    Plattner sought to hold Hartnett, Fire Insurance Exchange, and
    Pinchevskiy liable for the property damage Pinchevskiy caused.
    Hartnett and Fire Insurance Exchange are not parties to
    this appeal.
    This 2009 complaint mentioned “property damage” in 19
    different paragraphs. The complaint did not mention a staircase,
    a fall down it, a concussion, lacerations, or medical treatment for
    Plattner.
    On February 2, 2010, National’s coverage counsel
    responded to Plattner’s claims letters with a 26-page analysis of
    why National had no duty to defend or indemnify Pinchevskiy
    against the lawsuit by Letgolts and Plattner. This analysis
    summarized the dispute and stated counsel “would appreciate
    being advised of any corrections or comments” about its account
    7
    of the situation. The parties call this document the “claims
    rejection letter.”
    This letter reviewed why National’s policy did not cover
    Plattner’s claims. The letter mentioned coverage counsel’s
    independent investigation of Plattner’s claims.
    The letter does not allude to a supposed fall by Plattner, a
    concussion, lacerations, or medical treatment. Nor is there a
    reference to “stairs,” apart from item three, quoted above,
    reciting Plattner’s report of “Spiral staircase removed and door
    frames destroyed.”
    Letgolts and Plattner did not complain the claims rejection
    letter omitted Plattner’s injuries from falling down stairs.
    B
    The second factual phase is from 2010 to 2015. Little
    happened. Attorney Marks had sued Pinchevskiy, Hartnett, and
    Fire Insurance Exchange on behalf of Letgolts and Plattner. The
    suit against Pinchevskiy proceeded glacially.
    Although Pinchevskiy did not retain counsel, Marks failed
    to obtain a default judgment against him. Marks withdrew from
    the case in July 2012. Marks is not a party to this appeal.
    After their disappointing experience with attorney Marks,
    Letgolts and Plattner retained a second round of attorneys:
    Pierce. Pierce secured a default judgment against Pinchevskiy,
    but it took Pierce until June 2015 to do this. Pierce’s theory
    against National was that it had wrongfully failed to defend
    Pinchevskiy and therefore was liable for the entire judgment
    against him. But National filed for liquidation before Pierce
    could collect on the judgment.
    In sum, by 2015, Pierce had gotten Letgolts and Plattner a
    judgment about the 2008 remodeling fiasco, but the judgment
    8
    was uncollectable against both Pinchevskiy, who was bankrupt,
    and National, which was defunct.
    C
    The third factual phase is from 2015 to 2020. In these
    years, Letgolts and Plattner sued Pierce for malpractice. The
    case proceeded to a bench trial, which Letgolts and Plattner lost.
    We detail these events.
    For the third time, Letgolts and Plattner retained counsel.
    The purpose now was to sue their previous lawyers for legal
    malpractice.
    This malpractice case is the one currently on appeal.
    Letgolts and Plattner originally filed this case many years ago.
    They filed the operative pleading—the Fifth Amended
    Complaint—in 2018. This pleading accused Pierce of negligent
    delay in seeking recovery from Pinchevskiy’s insurer, National.
    The allegation was that Pierce could have secured payment for
    Letgolts and Plattner from National, but Pierce’s slow pace let
    National slip into liquidation. Letgolts and Plattner alleged
    Pierce thereby lost them millions of dollars of a potential recovery
    from National.
    To defend against this legal malpractice by Letgolts and
    Plattner, Pierce used the mechanism of a case within a case.
    Pierce’s lawyers argued Letgolts and Plattner could never have
    prevailed against National because they never presented a claim
    covered by Pinchevskiy’s policy with National. So, these defense
    lawyers asserted, Pierce’s alleged sluggishness did not matter:
    no insurance recovery ever was possible from National.
    Therefore, they reasoned, Pierce’s alleged malpractice could not
    have made a difference.
    9
    On February 5, 2020, the trial court held a one-day
    bifurcated bench trial. One witness testified: Plattner. The
    court determined Pierce’s defense was valid and entered
    judgment against Letgolts and Plattner, who now appeal.
    II
    We independently review the trial court’s legal rulings and
    deferentially review its factual findings.
    Familiar malpractice and insurance law is the backdrop to
    this review. Letgolts and Plattner sued Pierce on the legal
    malpractice theory that Pierce was unprofessionally slow: had
    the law firm moved with professional dispatch, it could have
    secured and enforced a judgment against Pinchevskiy that
    National, while solvent, could have satisfied. Pierce’s defense
    was that Letgolts and Plattner never presented a claim within
    National’s policy, meaning the insurance company had no duty to
    Pinchevskiy to defend or to indemnify him against Letgolts and
    Plattner. According to Pierce, this meant Letgolts and Plattner
    never stood a chance of securing an enforceable judgment that
    National would have paid, so any alleged malpractice by Pierce
    could not have harmed them. The trial court accepted this theory
    and ruled for Pierce. Letgolts and Plattner protest this ruling by
    arguing National had a duty to indemnify and, at the very least,
    to defend Pinchevskiy, given the claims Letgolts and Plattner had
    raised against him. (See Montrose Chemical Corp. v. Superior
    Court (1993) 
    6 Cal.4th 287
    , 295–300.)
    Our analysis is in three steps.
    First, we examine the National insurance policy at the
    center of this case.
    10
    Second, we determine the trial court correctly interpreted
    this policy to exclude the construction defect claims by Letgolts
    and Plattner.
    Third, we assay the personal injury claim. Plattner
    testified at the bench trial she hurt herself by falling down a
    defectively constructed staircase. This testimony was in 2020
    about an event that Plattner said was in 2008. The trial court
    did not expressly reject Plattner’s tardy injury claim on
    credibility grounds. That implicit finding, however, is the
    necessary implication of the court’s ruling. We ascribe this
    credibility finding to the trial court, which dooms Plattner’s
    personal injury claim.
    A
    National sold contractor Pinchevskiy a particular and
    specialized kind of insurance policy. It was a manuscript policy
    rather than a standard general commercial liability policy. (See
    Croskey et al., Cal. Practice Guide: Insurance Litigation (The
    Rutter Group 2021) §§ 3:33–3:40 [distinguishing standard from
    nonstandard or “manuscript” insurance policies]; Dart Industries,
    Inc. v. Commercial Union Ins. Co. (2002) 
    28 Cal.4th 1059
    , 1074,
    fn. 5 [same][citing Croskey, supra].)
    The type of manuscript policy National sold Pinchevskiy
    excluded Pinchevskiy’s own sloppy construction work from
    coverage. In other words, if Pinchevskiy’s deficient work required
    repair, that was on Pinchevskiy. It was not the insurer’s
    problem.
    The pertinent provision within this policy was “exclusion
    (k)(6).” This provision is central to this appeal. Exclusion (k)(6)
    reads as follows, with our italics:
    11
    “This insurance does not apply to ‘property damage’ to . . .
    [t]hat particular part of any real property or personal property
    that must be restored, repaired or replaced because ‘your work’
    was incorrectly performed on it.”
    The case law labels this a “faulty workmanship exclusion.”
    (E.g., Clarendon America Ins. Co. v. General Security Indemnity
    Co. of Arizona (2011) 
    193 Cal.App.4th 1311
    , 1325 (Clarendon).)
    The principle is simple. The insurance company says,
    “Contractor, you are on the hook for your own bad construction
    work. We are not.”
    This commercial arrangement makes common sense.
    The issue is moral hazard. It would create a moral hazard
    for insurance companies to sell insurance to contractors that
    would tempt the contractors then to exploit by doing cheap
    construction work for clients, only to leave the insurers
    responsible for fixing the faults.
    We illustrate the issue in concrete but simplified terms. In
    a small job with no subcontractors, consider how a builder might
    be enticed to increase the profit on a job by cutting corners. How
    much steel rebar should the builder buy and lay down before
    pouring the cement slab: the proper amount to strengthen the
    slab, or less? How many beams should the builder put in the
    ceiling before concealing the beams with drywall? How many
    nails in each two by four? Less steel and fewer beams and nails
    would cost less, cut the builder’s expenses, and increase the
    builder’s profits. Cutting these corners will be invisible, for the
    shortcuts will be hidden within the floor and behind the paint.
    Perhaps no one will notice before the first large earthquake.
    Perhaps that will take decades—or centuries.
    12
    The prospect of legal liability for poor work helps deter
    builders from cutting corners. (See, e.g., Civ. Code, § 895 et seq.)
    But it would dull that discipline if contractors could obtain
    insurance indemnifying them for the costs of fixing their own
    shoddy work. Misguided insurance like that would create a
    moral hazard.
    Moral hazard is the bad incentive the fact of insurance can
    give to an insured. The bad incentive is to increase risky or
    destructive behavior covered by the insurance. If the presence of
    insurance tempts insureds to cut corners or to take unwise risks,
    insurance will have created a perverse and socially undesirable
    incentive. (See Wexler v. California FAIR Plan Assn. (2021) 
    63 Cal.App.5th 55
    , 63, 70–75 [explaining moral hazard generally];
    Western Employers Ins. Co. v. Arciero & Sons, Inc. (1983) 
    146 Cal.App.3d 1027
    , 1031–1032 [explaining moral hazard in the
    contractor setting]; cf. Clarendon, supra, 193 Cal.App.4th at p.
    1325 [in this kind of policy, contractors bear the risk of fixing
    their own faulty workmanship, while insurers bear the risk of
    damage to the property of others].)
    Moral hazard is a general phenomenon in the insurance
    world. The hazard is moral because it can tempt good people to
    do bad things: to take unwise risks where they profit if all goes
    well but avoid liability if fortune does not smile.
    Allowing a stranger to buy insurance on your life is a
    classic and extreme example of moral hazard’s perverse
    incentive. That insurance would tempt the stranger to arrange
    for your death, to make it look like an accident, and to collect the
    policy payoff. (See Warnock v. Davis (1881) 
    104 U.S. 775
    , 779
    [life insurance policies that allow strangers to profit from the
    13
    “early death” of the insured “have a tendency to create a desire
    for the event”].)
    Judge Posner gives another illustration. He explained an
    insurance company would not willingly insure a pension plan and
    its sponsor against an underpayment of benefits. Coverage like
    that would create an acute moral hazard problem. “Such
    insurance would give the plan and its sponsor an incentive to
    adopt aggressive (just short of willful) interpretations of ERISA
    designed to minimize the benefits due, safe in the belief that if, as
    would be likely, the interpretations were rejected by the courts,
    the insurance company would pick up the tab. Heads I win, tails
    you lose.” (May Dept. Stores Co. v. Fed. Ins. Co. (7th Cir. 2002)
    
    305 F.3d 597
    , 601, italics added (Posner), abrogated on other
    grounds by Americold Realty Trust v. ConAgra Foods, Inc. (2016)
    
    577 U.S. 378
    , as recognized in RTP LLC v. ORIX Real Estate
    Capital, Inc. (7th Cir. 2016) 
    827 F.3d 689
    , 691–692.)
    Insurance companies know all about moral hazard. They
    seek to guard against it. It would be unprofitable for them to
    encourage insureds to magnify the very risks against which the
    insurance company is insuring. No insurance company wants to
    encourage its insureds to game its own system against itself.
    Rational companies will write policies to eliminate moral hazard.
    So it was with National’s policy with Pinchevskiy.
    National’s policy evinced a goal of avoiding moral hazard.
    National did not want to tempt contractors like Pinchevskiy to
    play heads I win, tails you lose against it. National did insure
    Pinchevskiy against accidentally harming other people. But
    when it came to insuring the quality of Pinchevskiy’s own
    construction work, National’s coverage drew the line. To do
    otherwise would have encouraged Pinchevskiy to save money by
    14
    cutting corners on quality, “safe in the belief that if [the cut
    corners caused construction defects], . . . the insurance company
    would pick up the tab.” (Posner, supra, 305 F.3d at p. 601.)
    B
    We now turn to the property damage claims by Letgolts and
    Plattner. The next section takes up their personal injury claim.
    National’s policy excluded Letgolts and Plattner’s property
    claims, which were the results of Pinchevskiy’s own faulty
    workmanship. The faulty workmanship exclusion meant these
    claims could not support a recovery against National.
    The initial and seemingly main reason Letgolts and
    Plattner were unhappy with Pinchevskiy was that he botched
    their remodel. He took too long and left too soon. The work he
    did do was of low quality. Pinchevskiy then used bankruptcy to
    dodge personal liability for his own substandard performance.
    Pinchevskiy’s policy with National, however, did not step
    into the breach. Paragraph (k)(6) excluded Pinchevskiy’s faulty
    workmanship from the policy. The trial court ruling on property
    damage was correct: National’s faulty workmanship exclusion
    excluded Pinchevskiy’s faulty workmanship.
    This conclusion has support from lofty sources. Justice
    Traynor’s trim decision in Volf v. Ocean Accident & Guarantee
    Corp. (1958) 
    50 Cal.2d 373
    , 373–376 reached a similar decision
    regarding a similar insurance exclusion. The esteemed Professor
    Macaulay explained Justice Traynor’s ruling made good sense: a
    contrary decision would have lessened the incentive for the
    contractor “to exercise care or to make repairs at the least
    possible cost.” (Macaulay, Justice Traynor and the Law of
    Contracts (1961) 13 Stan.L.Rev. 812, 825–826.) The court in
    Maryland Casualty Company v. Reeder (1990) 
    221 Cal.App.3d 15
    961, 967–968 quoted and endorsed Macaulay’s analysis. So do
    we.
    In their appellate briefing, Letgolts and Plattner emphasize
    particular items of damaged property: their pool shed and their
    driveway. They say the shed and driveway were not within the
    scope of services in Pinchevskiy’s contract and argue this
    property, therefore, must fall outside the faulty workmanship
    exclusion.
    This argument is incorrect. It lacks support from text,
    logic, and authority.
    The text of the policy contravenes this argument. “This
    insurance does not apply to ‘property damage’ to . . . [t]hat
    particular part of any real property or personal property that
    must be restored, repaired or replaced because ‘your work’ was
    incorrectly performed on it.” (Italics added.) Letgolts and
    Plattner wanted their shed and driveway repaired because
    Pinchevskiy wrecked them. The text of the contract excludes
    those claims.
    No logic supports this argument. The rationale for the
    faulty workmanship exclusion is to force contractors to bear
    liability for their own defective work. The goal is to ensure
    contractors do acceptable work. This goal is unaffected by
    whether the work is within or beyond the scope of a contract.
    Letgolts and Plattner supply no reasoning to overcome this point.
    This argument also lacks legal precedent. In their briefing,
    Letgolts and Plattner rely on Tokio Marine Speciality Insurance
    Company v. Thompson Brooks, Inc. (N.D. Cal. 2017) 
    252 F.Supp.3d 753
    , 760–761, which is irrelevant. The Tokio holding
    was the faulty workmanship exclusion does not apply when a
    third party, beyond the control of the contractor, is responsible
    16
    for the property damage. (Ibid.) That holding makes good sense
    but does not apply where no third party was beyond
    Pinchevskiy’s control.
    At oral argument and after giving Pierce fair notice,
    Letgolts and Plattner cited another irrelevant case: Global
    Modular, Inc. v. Kadena Pacific, Inc. (2017) 
    15 Cal.App.5th 127
    .
    Part of Global interprets a faulty workmanship exclusion. (See
    
    id.
     at pp. 139–144.) Global affirmed a summary judgment
    because there was a fact question about whether the contractor’s
    work was faulty. (Id. at p. 144 [“we do not know whether Global’s
    rain protection was defective or simply overcome by heavy rain”];
    see also 
    id.
     at p. 141 & fn. 2.) Here, however, the contractor’s
    work was defective. Letgolts and Plattner strongly agree this is
    so. Global thus is not pertinent.
    We do not address the arguments by Letgolts and Plattner
    concerning other and cumulative reasons the trial court gave for
    its ruling. Nor do we address another decision cited at oral
    argument that the authoring federal district court decided
    against publishing.
    C
    This section concerns the personal injury claim. The trial
    court ruled Plattner and Letgolts never presented the personal
    injury claim to National. In 2020, Plattner testified by
    declaration as well as in person. She claimed that, on January
    15, 2008, she fell down stairs and suffered a concussion, which
    she later orally reported to a claims adjuster. The trial court in
    this bench trial evidently did not credit Plattner’s tardy,
    uncorroborated, and self-serving testimony. The court’s ruling is
    clear, although it is implicit rather than express. Substantial
    evidence supports it. We defer to it.
    17
    We begin with the trial court’s ruling. The court wrote in
    its statement of decision that there was “NO COVERAGE FOR
    PLAINTIFF PLATTNER’S UNDISCLOSED BODILY INJURY
    CLAIM.” The italics are ours and pinpoint the crux. Plattner’s
    personal injury claim was for her supposed concussion and
    lacerations from her supposed fall down the stairs. The trial
    court found Plattner never disclosed this claim to National.
    Plattner points out she testified in the bench trial that she
    had given an oral report of this injurious fall to a claims adjuster.
    The trial court rejected this testimony by writing that
    Plattner’s bodily injury claim was “undisclosed.”
    The trial court did not expand on its succinct finding. It did
    not write, for instance, “I disbelieve Plattner’s testimony about
    how she fell down.” Nor did the court write, “I reject Plattner’s
    claim that she made an oral report of the fall to National’s claims
    adjuster.” The trial court did not specify the basis for its finding.
    This lack of specificity does not reduce the force of this trial
    court finding, so long as the record reveals a rational ground that
    supports it. (See Schmidt v. Superior Court (2020) 
    44 Cal.App.5th 570
    , 582 [in a bench trial, the court may believe or
    disbelieve uncontradicted witnesses if there is a rational ground
    for doing so].) The absence of an express credibility finding does
    not matter when the trial court’s implied finding is clear and
    enjoys rational support. (See ibid.).
    We indulge all presumptions and intendments in support of
    the judgment. (E.g., Jameson v. Desta (2018) 
    5 Cal.5th 594
    , 609.)
    This fundamental rule is old. (See Ford v. Holton (1855) 
    5 Cal. 319
    , 321.)
    It is understandable that trial judges occasionally are
    diffident about stating in very direct terms that they reject a
    18
    party’s testimony. A bench trial can be an intimate affair: few
    may attend, and the regulars may all seem to be worthy people
    despite their commitment to a litigation dispute that has become
    overwhelmingly partisan. Over the years, the trial judge may
    have developed empathy for both parties, despite their perhaps-
    excessive zeal for their own cause. It can be unpleasant to write
    the words you know they will read: “I do not believe you.” A
    compassionate trial court may soften the language in its ruling.
    Gentle words do not detract from the ruling’s authority.
    Letgolts and Plattner argue the court’s finding is “error on
    its face,” because Plattner testified she did fall and did tell the
    adjuster, and there was no conflicting testimony.
    This record gave the trial court a rational basis for rejecting
    Plattner’s credibility. The objective facts of this case made her
    uncorroborated claim dubious.
    Plattner’s words in 2008 and 2009 suggested her words in
    2020 were a tardy and self-serving invention. Plattner was a
    practicing lawyer in 2008. She personally wrote two lists of what
    had gone wrong with Pinchevskiy’s failed 2008 remodel. Her lists
    were very detailed: “Electrical lines to sub-panel cut” and such.
    Plattner wrote and sent one list on September 11, 2008. She
    wrote the other on January 20, 2009. Neither time did Plattner
    say Pinchevskiy defectively built or rebuilt a staircase, which
    caused Plattner to fall and to suffer lacerations and a concussion.
    Nor did these detailed lists include anything about Plattner’s
    supposed medical treatment for her concussion and lacerations.
    The notion lawyer Plattner listed the problem with an
    electrical sub-panel but left out her concussion is hard to accept.
    The trial court was entitled to conclude the key fact was the
    evidence that was missing, not the evidence that was present. A
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    concussion is a serious brain injury. Medical bills are a common
    and verifiable way for plaintiffs to document bodily injury. The
    trial court noted Plattner’s omission of “any reference to a slip
    and fall or bodily injury.” “[N]or is there any reference to medical
    bills . . . .”
    The trial court could infer a simple and rational
    explanation for Plattner’s failure in 2008 and 2009 to include
    anything about her supposed 2008 fall: her unreported fall did
    not occur, she did not report it, and Plattner’s convenient and
    uncorroborated 2020 testimony to the contrary was unbelievable.
    The trial court fairly could conclude Plattner was not credible.
    Nor was the trial court required to accept Plattner’s
    implausible explanation for her omissions. Her explanation was
    as follows, with our italics:
    Q.     Ms. Plattner, you authored Exhibit 213,
    correct? That is your email to [Boris Pinchevskiy’s]
    insurance broker?
    A.     Yes, I did.
    Q. And you said that the purpose of this was to
    alert Boris’ insurance broker or the carrier about your
    claims, correct?
    A.     Yes.
    Q.     You didn’t include any of your personal
    injuries, slip and fall in this, did you?
    A. It doesn’t look like I did. I thought it covered
    damage. I didn’t know it covered injury.
    It was reasonable for the trial court to reject Plattner’s
    explanation. Plattner did not explain, and her counsel did not
    inquire, whether Plattner had a copy of the policy on which she
    supposedly based her belief. Either way, her explanation falters.
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    If she had a copy, then attorney Plattner testified to a legal
    understanding of the insurance policy that was backwards: in
    fact, the policy included personal injury and excluded property
    damage. If she did not have a copy, then the basis for her belief
    is mystifying. Nor did Plattner explain why she would have been
    making any decisions adverse to her cause when making initial
    demands to an opposing insurance company. The trial court
    fairly could discount Plattner’s explanation.
    Letgolts and Plattner contend Marks’s November 13, 2009
    complaint described and disclosed Plattner’s concussion and
    lacerations from her supposed fall. This argument urges an
    interpretation of the complaint that is unreasonable. It was
    reasonable for the trial court to reject this interpretation.
    Context makes this point.
    Context begins by recalling attorney Scott Marks sued
    three defendants on behalf of Letgolts and Plattner. These three
    defendants were insurance agent Hartnett, the Fire Insurance
    Exchange, and Pinchevskiy. Marks used three substantive
    paragraphs to plead the cause of action against Pinchevskiy.
    These three paragraphs follow a logical pattern: duty
    arose; duty was breached; breach caused injury. We summarize
    this logical pattern.
    Paragraph 41 recounted that Pinchevskiy owed Letgolts
    and Plattner a duty of reasonable care because the couple
    retained Pinchevskiy to remodel their house.
    Paragraph 42 is the key, for it described how Pinchevskiy
    breached his duty to Letgolts and Plattner. This paragraph
    alleged seven particulars:
    21
    1. Pinchevskiy caused property damage to a pool shed,
    doors and door frames, wood floors, sprinkler system,
    security system, brick patio, fireplace, and driveway;
    2. He undermined the foundation of the home;
    3. He improperly repaired, moved, maintained, and/or
    installed electrical lines, air conditioning lines, and
    gas lines;
    4. He cut other air conditioning pipes, electrical lines,
    and gas lines;
    5. He improperly constructed a room addition;
    6. He violated statutory provisions against job
    abandonment, substandard work, diverting money,
    and failing to provide lien protection; and
    7. Pinchevskiy failed to account for about $110,000 of
    Letgolts and Plattner’s payment of about $187,000.
    Next, paragraph 43 described the kinds of damage
    Pinchevskiy caused Letgolts and Plattner. First were dollar
    damages “in an amount to be proven at trial.” “As a further
    direct and legal result of [Pinchevskiy’s] professional negligence,
    each Plaintiff has suffered significant emotional distress,
    including anxiety, anger, frustration and sleeplessness, as well as
    additional trauma to their respective bodies and mind, shock and
    injury to their respective nervous systems, all of which continue
    to cause them great mental, physical, nervous pain and suffering,
    all in an amount well in excess of the minimum jurisdiction of
    this Court, in an amount to be proven at trial.”
    Letgolts and Plattner focus on the word “trauma,” which we
    have emphasized. They say this word shows they had submitted
    a claim for “bodily injury” that triggered National’s duty to
    defend Pinchevskiy in their suit against him.
    22
    This argument fails. National’s policy defined “bodily
    injury” to mean physical injury. With our emphasis, the policy
    excluded “emotional, mental, or psychological distress, injury,
    trauma or anguish, or other similar condition.” Letgolts and
    Plattner respond the word trauma must be interpreted to include
    Plattner’s bodily injury from falling down the stairs. But the
    trial court disbelieved this testimony. Even if it had not,
    paragraph 42 notably omits falling, lacerations, or a concussion,
    and it is reasonable to interpret “trauma” in paragraph 43 in
    light of paragraph 42. A remodeling debacle reasonably could
    inflict a degree of psychological trauma on homeowners. Nothing
    in the complaint reasonably supports a broader interpretation of
    this word.
    DISPOSITION
    We affirm the judgment and award costs to the
    respondents.
    WILEY, J.
    We concur:
    GRIMES, Acting P. J.          OHTA, J.*
    *     Judge of the Los Angeles Superior Court, assigned by the
    Chief Justice pursuant to article VI, section 6 of the California
    Constitution.
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