Sharif v. The Regents of the University of Cal. CA2/2 ( 2021 )


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  • Filed 12/6/21 Sharif v. The Regents of the University of Cal. CA2/2
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on
    opinions not certified for publication or ordered published, except as specified by rule
    8.1115(b). This opinion has not been certified for publication or ordered published for
    purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION TWO
    RANA SHARIF,                                                 B308941
    Plaintiff and Appellant,                            (Los Angeles County
    Super. Ct. No. 19STCV32356)
    v.
    THE REGENTS OF THE
    UNIVERSITY OF CALIFORNIA,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of Los
    Angeles County, Barbara Ann Meiers, Judge. Affirmed in part
    and reversed in part with directions.
    The Cook Law Firm, Philip E. Cook, Brian J. Wright;
    Public Counsel, Jill Thompson and Mallory Sepler-King for
    Plaintiff and Appellant.
    McCune & Harber, Stephen M. Harber and Amy Arseneaux
    Evenstad for Defendant and Respondent.
    Plaintiff Rana Sharif was a doctoral candidate at
    University of California, Los Angeles (UCLA). After she was
    disqualified from her doctoral program for failing to make
    progress toward her Ph.D. and for an unsatisfactory dissertation,
    she sued defendant Regents of the University of California (the
    Regents) for discrimination, breach of an implied-in-fact contract,
    promissory estoppel, and violation of her due process rights. The
    Regents demurred to Sharif’s complaint on the grounds that she
    had failed to exhaust her administrative and judicial remedies
    and otherwise failed to state any cause of action. The trial court
    sustained the demurrer without leave to amend, and this appeal
    followed. Although we agree that the trial court properly
    sustained the demurrer as to Sharif’s discrimination and
    contract-based causes of action, Sharif may proceed on her due
    process and declaratory relief causes of action.
    BACKGROUND
    I.    Sharif is disqualified as a Ph.D. candidate.
    According to the allegations of the operative pleading,
    Sharif is a woman of color, a mother of young children, the
    caretaker of a disabled parent, and a primary source of income
    for her family. In 2006, Sharif began pursuing her Ph.D. in
    gender studies at UCLA, advancing to a doctoral candidacy in
    2012. She gave birth in 2009 and again in 2014, and her oldest
    child has a congenital condition that required three surgeries and
    ongoing care.
    UCLA requires its departments to set a normative time to
    degree, meaning the number of quarters in which students
    should complete the requirements for a doctorate. The
    Department of Gender Studies anticipates it will take six years to
    2
    achieve a Ph.D., although leaves of absence are permitted.
    Despite this normative-time-to-degree policy, Sharif alleged that
    the department has never enforced it against anyone except her,
    although former and current graduate students have taken more
    than six years to complete their degrees.
    In September 2016, Sharif’s supervisory doctoral committee
    set September 15, 2017 as the deadline for Sharif to complete her
    dissertation. Sharif alleged that the committee did not tell her
    that failure to meet the deadline would result in her
    disqualification as a doctoral candidate or other consequence. In
    August 2017, Sharif submitted a “completed draft” of her
    dissertation.
    On September 11, 2017, the department recommended
    terminating Sharif’s status as a doctoral student for two reasons.
    First, she had exceeded by five years the normative six years to
    complete a Ph.D. Second, Sharif’s dissertation was “not [of] a
    sufficient academic quality to pass.” A week later, the graduate
    division informed Sharif that it agreed with the department’s
    recommendation. At that time, Sharif was given a document,
    “Excerpt from Standards and Procedures for Graduate Study at
    UCLA.”1 It stated that disqualification of graduate students was
    1 The parties have filed separate motions asking us to take
    judicial notice of UCLA’s Standards and Procedures for Graduate
    Study and UCLA Procedures 230.1 and 230.2. The Regents also
    ask us to take judicial notice of UCLA’s Graduate Student
    Academic Rights and Responsibilities handbook. We grant the
    February 11, 2021 and May 14, 2021 requests for judicial notice.
    (See generally Evid. Code, § 451, subd. (a); Campbell v. Regents of
    University of California (2005) 
    35 Cal.4th 311
    , 320 [Regents
    internal policies enjoy status equivalent to state statutes];
    3
    at the discretion of the dean of the concerned graduate division,
    meaning that the dean had “final authority over this decision”
    and an “appeal can go no higher.”
    Sharif appealed her disqualification to the Interim Chair of
    the Department of Gender Studies, arguing that the decision
    should be reversed for (1) procedural error and (2) substantial
    mitigating circumstances.
    First, as to procedural error, Sharif argued: she lacked
    notice of the possibility of her disqualification; she had no
    opportunity to be heard before the recommendation to disqualify
    her was made; and the department’s procedural process was
    unclear at best.
    Second, as to mitigating circumstances, she identified
    personal circumstances that contributed to her prolonged time to
    degree: her marital status, in that her 2006 marriage to a
    Jordanian citizen involved a longer than anticipated immigration
    process; her husband’s underemployment required Sharif to take
    additional teaching jobs; her two pregnancies, during which
    UCLA did not tell her about benefits to which she was entitled;
    caring for her children, one of whom was disabled; caring for her
    mother who was on disability; having to adjust her project
    apparently because conflict in the Israeli/Palestinian region
    affected her ability to do fieldwork for her dissertation; and her
    personal disability for which she was treated in fall and summer
    2017.
    On November 3, 2017, the Interim Chair of the department
    informed Sharif that the doctoral committee had discussed her
    Bockover v. Perko (1994) 
    28 Cal.App.4th 479
    , 486, fn. 5 [granting
    judicial notice of UCLA grievance procedure manual].)
    4
    appeal and found no cause to reverse the decision to disqualify
    her. The Interim Chair further informed Sharif that the
    recommendation would be forwarded to the graduate division for
    a final decision. A week later, the graduate division found no
    reason to reverse the recommendation, and therefore the
    disqualification decision was final, with no additional avenue for
    an appeal.
    II.   Sharif sues the Regents.
    Sharif then sued the Regents. Her operative first amended
    complaint alleged causes of action for: (1) discrimination in
    violation of Education Code sections 220 and 66270;2
    2 Education Code section 220 provides, “No person shall be
    subjected to discrimination on the basis of disability, gender,
    gender identity, gender expression, nationality, race or ethnicity,
    religion, sexual orientation, or any other characteristic that is
    contained in the definition of hate crimes set forth in Section
    422.55 of the Penal Code, including immigration status, in any
    program or activity conducted by an educational institution that
    receives, or benefits from, state financial assistance, or enrolls
    pupils who receive state student financial aid.”
    Education Code section 66270 provides, “No person shall be
    subjected to discrimination on the basis of disability, gender,
    gender identity, gender expression, nationality, race or ethnicity,
    religion, sexual orientation, or any characteristic listed or defined
    in Section 11135 of the Government Code or any other
    characteristic that is contained in the prohibition of hate crimes
    set forth in subdivision (a) of Section 422.6 of the Penal Code,
    including immigration status, in any program or activity
    conducted by any postsecondary educational institution that
    receives, or benefits from, state financial assistance or enrolls
    students who receive state student financial aid.”
    5
    (2) discrimination in violation of Government Code section
    11135;3 (3) discrimination in violation of the Unruh Civil Rights
    Act, Civil Code section 51 et seq.;4 (4) breach of an implied-in-fact
    contract; (5) promissory estoppel; (6) violation of due process; and
    (7) declaratory relief.
    As to her discrimination causes of action, Sharif alleged the
    Regents discriminated against her on the basis of sex, sexual
    stereotypes, marital status, pregnancy and associated disability.
    As to her implied-in-fact contract cause of action, Sharif
    alleged that such a contract was created by, for example, her
    matriculation, payment of tuition and fees, completion of her
    3 Government Code section 11135, subdivision (a), provides,
    “No person in the State of California shall, on the basis of sex,
    race, color, religion, ancestry, national origin, ethnic group
    identification, age, mental disability, physical disability, medical
    condition, genetic information, marital status, or sexual
    orientation, be unlawfully denied full and equal access to the
    benefits of, or be unlawfully subjected to discrimination under,
    any program or activity that is conducted, operated, or
    administered by the state or by any state agency, is funded
    directly by the state, or receives any financial assistance from the
    state.”
    4 The Unruh Civil Rights Act provides, “All persons within
    the jurisdiction of this state are free and equal, and no matter
    what their sex, race, color, religion, ancestry, national origin,
    disability, medical condition, genetic information, marital status,
    sexual orientation, citizenship, primary language, or immigration
    status are entitled to the full and equal accommodations,
    advantages, facilities, privileges, or services in all business
    establishments of every kind whatsoever.” (Civ. Code, § 51,
    subd. (b).)
    6
    coursework, teaching, publishing, and progression to complete
    her dissertation.
    In her promissory estoppel cause of action, Sharif alleged
    that by offering a Ph.D. program at UCLA, the Regents promised
    to, with adequate notice of all requirements and for no unlawful
    purpose, fairly permit her to complete her program. Sharif
    further alleged that two weeks before she submitted her draft
    dissertation, Dr. Sondra Hale told Sharif that she was eligible for
    the fall filing fee, “which ‘is intended for students who are in good
    academic standing and who have completed all degree
    requirements except for filing their dissertation.’ ”
    Her due process violation cause of action alleged she
    acquired a property or liberty interest in the opportunity to
    complete her Ph.D. program.
    Sharif also alleged that she exhausted all administrative
    remedies by following UCLA’s Standards and Procedures for
    Graduate Study at UCLA (Standards and Procedures).
    III.   The Regents demur.
    The Regents demurred to the first amended complaint.
    The Regents asserted that Sharif failed to exhaust her
    administrative remedies pursuant to UCLA Procedure 230.2;
    Sharif failed to exhaust her judicial remedies, because
    administrative mandamus under Code of Civil Procedure5 section
    1094.5 was the exclusive remedy for relief; immunity;
    uncertainty; and failure to state facts sufficient to constitute any
    5
    All further undesignated statutory references are to the
    Code of Civil Procedure.
    7
    causes of action.6 In support of the demurrer, the Regents asked
    the trial court to take judicial notice of UCLA Procedure 230.2,
    regarding the grievance process.
    Sharif opposed the demurrer and the request for judicial
    notice. She argued that she exhausted her administrative
    remedies by following the grievance procedure in the Standards
    and Procedures, and she did not have to follow UCLA Procedure
    230.2. Alternatively, Sharif urged that the Regents be estopped
    from asserting that Sharif had to comply with UCLA Procedure
    230.2, and she was not required to seek judicial review by
    administrative mandate because no hearing had taken place in
    connection with the grievance procedure.
    The trial court sustained the demurrer without leave to
    amend, finding that Sharif had not pleaded sufficient facts
    showing she alleged discrimination or disability during her
    appeals process, and her recourse was to seek a writ of mandate
    as to all causes of action.
    The trial court entered a judgment of dismissal, and this
    appeal followed.
    DISCUSSION
    I.    Demurrer standard of review
    When a trial court sustains a demurrer, we review the
    complaint de novo to determine whether, as a matter of law, it
    states facts sufficient to constitute a cause of action. (Zelig v.
    County of Los Angeles (2002) 
    27 Cal.4th 1112
    , 1126.) Reading the
    complaint as a whole and giving it a reasonable interpretation,
    6 The Regents also filed a motion to strike portions of the
    first amended complaint.
    8
    we treat all material facts properly pleaded as true. (Ibid.) The
    plaintiff has the burden of showing that the facts pleaded are
    sufficient to establish every element of the cause of action and
    overcome all legal grounds on which the trial court sustained the
    demurrer, and if the defendant negates any essential element, we
    will affirm the order sustaining the demurrer as to the cause of
    action. (Cantu v. Resolution Trust Corp. (1992) 
    4 Cal.App.4th 857
    , 879–880.) We will affirm if there is any ground on which the
    demurrer can properly be sustained, whether the trial court
    relied on proper grounds or the defendant asserted a proper
    ground in the trial court proceedings. (Id. at p. 880, fn. 10.)
    Where a trial court has sustained a demurrer without leave
    to amend, if the plaintiff demonstrates there is a reasonable
    possibility the defect can be cured by amending the pleading, we
    will find that the trial court abused its discretion in denying
    leave to amend. (Zelig v. County of Los Angeles, 
    supra,
     27
    Cal.4th at p. 1126.)
    II.   Sharif failed to exhaust her administrative remedies as to
    the discrimination causes of action.
    The trial court found that Sharif failed to exhaust her
    administrative remedies as to her discrimination causes of action
    because she did not comply with UCLA’s internal grievance
    procedure. We agree.7
    The Regents is a state government entity that administers
    the policies of the University of California. (Campbell v. Regents
    7The Regents concede that Sharif exhausted her
    administrative remedies as to her other causes of action for
    implied in fact contract, promissory estoppel, due process, and
    declaratory relief.
    9
    of University of California, 
    supra,
     35 Cal.4th at p. 317.) As such,
    those policies enjoy a status equivalent to that of state statutes.
    (Id. at p. 320.) Hence, where the Regents provide an
    administrative remedy via its policies, that remedy must be
    exhausted before resorting to the courts. (Id. at p. 321; Gupta v.
    Stanford University (2004) 
    124 Cal.App.4th 407
    , 411.) The rule
    of exhaustion of administrative remedies is a fundamental rule of
    procedure and a jurisdictional prerequisite to a court action.
    (Campbell, at p. 321; see Westlake Community Hospital v.
    Superior Court (1976) 
    17 Cal.3d 465
    , 485 [doctor denied hospital
    staff privileges had to exhaust internal remedies before
    instituting judicial action].) The rule has the important benefits
    of mitigating damages, recognizing the quasi-judicial tribunal’s
    expertise, and promoting judicial economy by unearthing
    relevant evidence and providing a record in case of review.
    (Campbell, at p. 322.)
    In this case, the parties cite the following UCLA policies
    governing how a student may raise allegations of discrimination:
    (1) the Standards and Procedures and (2) UCLA Procedure 230.2,
    Student Grievances Regarding Violations of Anti-discrimination
    Laws or University Policies on Discrimination on Basis of
    Disability.8
    8 The parties also cursorily cite UCLA Procedure 230.1(II),
    which applies to student grievances alleging discrimination on
    the basis of race, color, national or ethnic origin, alienage, sex,
    religion, age, sexual orientation, gender identity, marital status,
    veteran status, or physical or mental disability. The procedure
    provides for a hearing and requires a formal grievance that
    specifies the grievance and the policy violated.
    10
    First, Sharif alleged that she relied on and followed the
    Standards and Procedures. Those Standards and Procedures
    state that lack of progress toward a degree is a ground for
    disqualification from a graduate program. The Graduate Dean
    has final authority over a disqualification decision, and an
    “appeal can go no higher.” A disqualified student may ask the
    Dean of the Graduate Division to reconsider the decision, but
    “appeals will be considered only if based upon appropriate cause
    such as: (a) procedural error, (b) judgments based upon non-
    academic criteria, (c) personal bias, (d) specific mitigating
    circumstances contributing to performance, or, (e) discrimination
    on the basis of race, sex, or handicap not pertaining to required
    academic performance.” In cases of appropriate cause, the Dean
    of the Graduate Division will refer the appeal to the Graduate
    Council Committee on Degree Programs, which will then make a
    recommendation to the Dean how to dispose of the case. The
    Dean then makes a final decision. Relying on and following
    UCLA’s Standards and Procedures, Sharif appealed but the Dean
    upheld her disqualification.
    Second, UCLA Procedure 230.2(V)(A) applies to grievances
    alleging harassment or discrimination based on physical or
    mental disability. A student raising such a claim must file a
    formal grievance identifying “the facts that the Student believes
    demonstrate that Disability Discrimination and/or Retaliation
    has occurred. The Student may also identify the law and/or
    policy believed to have been violated, and may include the
    preferred remedy.” UCLA Procedure 230.2 then details what
    happens after a grievance is filed: investigation, a hearing and
    decision, and an appeals process.
    11
    Sharif points out that the Regents argued in its demurrer
    that she failed to follow UCLA Procedure 230.2 and did not
    address the Standards and Procedures, which is what Sharif
    expressly referred to in her operative pleading. On appeal, the
    Regents acknowledge that Sharif was entitled to follow the
    Standards and Procedures, although they assert that UCLA
    Procedure 230.2 was an “alternative” process Sharif could have
    followed to exhaust her administrative remedies.
    Sharif characterizes the Regents’ position on appeal that
    UCLA Procedure 230.2 provided an alternative process as an
    “about-face.” Even if it is, it is also a concession. That is, Sharif
    alleged that the Regents referred her to the Standards and
    Procedures; accordingly, that is what she followed to exhaust her
    administrative remedies. The Regents now agree that Sharif
    could exhaust her administrative remedies by following the
    grievance procedure detailed in the Standards and Procedures.
    The disagreement is about how Sharif followed the
    grievance procedure and not about what procedure she followed.
    Stated otherwise, the dispute about which grievance procedure
    Sharif should have followed is largely immaterial. Significantly,
    both the Standards and Procedures and UCLA Procedure 230.2
    required Sharif to identify the specific grounds for her grievance.
    The Standards and Procedures thus required Sharif to identify
    an “appropriate cause” for her appeal. The Standards and
    Procedures identified five such grounds, which included
    procedural error, specific mitigating circumstances contributing
    to performance, and discrimination on the basis of race, sex, or
    handicap.
    Sharif, however, did not identify discrimination on the
    basis of sex, marital status, disability, or otherwise in her
    12
    grievance. She instead alleged there was appropriate cause to
    overturn the disqualification decision on only two grounds:
    procedural error and mitigating circumstances. Sharif identified
    as mitigating circumstances a “number of personal
    circumstances” that “contributed to” her prolonged time to
    degree. She then listed those personal circumstances: marital
    status, family financial responsibilities, pregnancy, child and
    parent caregiving responsibilities, adjustments to her project,
    and her personal disability. Sharif identified those personal
    circumstances as reasons why it was taking her so long to achieve
    her degree. She did not identify them as ways in which she had
    been discriminated against that prevented her from achieving
    her Ph.D. Sharif also suggests that she gave notice to the
    Regents that she was claiming discrimination based on disability
    by attaching to her appeal a letter from a psychologist attesting
    to her disabling condition and recommending accommodation.9
    However, telling the Regents she had a disability and requesting
    accommodation is not the same as notice of a claim of
    discrimination based on a disability. She therefore failed to
    exhaust her administrative remedies because she did not alert
    the Regents that discrimination was a ground for her
    grievance.10
    9   Sharif did not attach the letter to her operative complaint.
    10 Given the Regents’ concession that Sharif could follow
    the Standards and Procedures and our resolution of this issue, we
    need not address Sharif’s contention that the Regents should be
    estopped from claiming she failed to exhaust her administrative
    remedies per UCLA Procedure 230.2. As we have said, the
    Regents now agree that Sharif could raise any grievance she had
    13
    Finally, Sharif appears to make a cursory argument that
    she was not required to exhaust her administrative remedies as
    to her second cause of action for discrimination (Gov. Code,
    § 11135) and third cause of action for discrimination under the
    Unruh Civil Rights Act. However, the cases she cites do not
    directly address or hold that such causes of action are exempt
    from the exhaustion doctrine. (See, e.g., Donovan v. Poway
    Unified School Dist. (2008) 
    167 Cal.App.4th 567
    , 594 [plaintiff
    may bring private right of action for equitable or injunctive relief
    under Gov. Code, § 11135];11 Blumhorst v. Jewish Family
    Services of Los Angeles (2005) 
    126 Cal.App.4th 993
    , 1002
    [addressing standing]; Payne v. Anaheim Memorial Medical
    Center, Inc. (2005) 
    130 Cal.App.4th 729
    , 732–733, 743–744
    [plaintiff did not have to exhaust administrative remedies in
    Unruh Civil Rights Act action because defendant’s internal
    grievance procedures were inadequate].) We decline to read more
    into those opinions than what they directly address. (See, e.g., In
    by following the Standards and Procedures or by following UCLA
    Procedure 230.2. The Regents simply disagree that she raised
    discrimination at all.
    11 Donovan v. Poway Unified School Dist., supra, 167
    Cal.App.4th at pages 592 to 596, considered whether money
    damages are available for a violation of Education Code section
    220. Donovan, at page 594, noted that Education Code section
    220 is similar to Government Code section 11135, which may be
    enforced by a civil action for equitable relief, which shall be
    independent of other rights and remedies. To the extent
    Donovan might support a conclusion that one need not exhaust
    administrative remedies before pursuing equitable remedies, it is
    dictum.
    14
    re Chavez (2003) 
    30 Cal.4th 643
    , 656 [case is authority only for
    proposition actually considered].)
    III.   Sharif’s contract-based causes of action.
    Turning to Sharif’s causes of action for implied-in-fact
    contract and promissory estoppel, we now explain why contract
    law is an inappropriate context in which to raise her claims in
    this case.12
    The basic relationship between a student and a university
    has been described as contractual in nature. (Kashmiri v.
    Regents of University of California (2007) 
    156 Cal.App.4th 809
    ,
    823–824; Zumbrun v. University of Southern California (1972)
    
    25 Cal.App.3d 1
    , 10; see Paulsen v. Golden Gate University (1979)
    
    25 Cal.3d 803
    , 811 (Paulsen).) However, courts also have
    recognized that contract law should not be strictly applied in this
    context due to the uniqueness of that relationship. (Kashmiri, at
    p. 824.) In that relationship, universities have the widest range
    of discretion in making judgments about their students’ academic
    12The Regents urge us not to address the merits of the
    individual causes of action because Sharif did not address them
    in her opening brief on appeal. Sharif therefore has arguably
    forfeited any issue as to the substantive merits of her causes of
    action. However, as our review is de novo and requires us to
    uphold the sustaining of a demurrer if correct for any reason,
    even one not relied on by the trial court, we exercise our
    discretion to review whether Sharif stated facts sufficient to
    constitute the causes of action.
    In their respondent’s brief on appeal, the Regents also ask
    to file supplemental briefing if we address the merits of the
    causes of action. The request is denied, as the Regents did
    address the merits in their brief.
    15
    performance and entitlement to promotion or graduation, and
    judicial review of such a judgment is “a ‘narrow avenue’
    restrained by ‘[c]onsiderations of profound importance.’ ”
    (Lachtman v. Regents of University of California (2007)
    
    158 Cal.App.4th 187
    , 203–204 (Lachtman).) Courts therefore
    have often declined to strictly apply a contract-based challenge to
    universities’ academic and disciplinary decisions because courts
    are not qualified to review decisions concerning a student’s
    academic qualifications. (Kashmiri, at pp. 824–826.) Still, where
    an educational institution has made a specific promise to provide
    an educational service, such as certain classes or a promised
    number of instructional hours, courts will apply contract law.
    (Id. at p. 826.)
    Here, Sharif asserted two contract-based causes of action.
    The first, implied-in-fact contract, has the same essential
    elements as an express contract, namely, mutual assent and
    consideration. (Chandler v. Roach (1957) 
    156 Cal.App.2d 435
    ,
    440.) The difference between the two is that in the former, the
    promise is implied from the promisor’s conduct, rather than
    expressed in words. (Ibid.) Similarly, the elements of her second
    cause of action for promissory estoppel are (1) a clear and
    unambiguous promise; (2) reliance by the party to whom the
    promise is made; (3) reasonable and foreseeable reliance; and
    (4) the party asserting the estoppel must be injured by the party’s
    reliance. (US Ecology, Inc. v. State of California (2005)
    
    129 Cal.App.4th 887
    , 901.)
    Both causes of action require a clear and specific
    representation, either by conduct or in words. As we understand
    the operative complaint, the representation or promise Sharif
    contends the Regents made to her is that she would receive a
    16
    Ph.D. or have the opportunity to receive one. This promise,
    Sharif further alleges, arose by virtue of her paying tuition and
    fees, matriculating, completing her courses, teaching, remaining
    in good standing throughout her graduate studies, and working
    on her dissertation. Moreover, two weeks after Sharif submitted
    her draft dissertation, a member of Sharif’s doctoral committee
    told Sharif that she was eligible for the fall filing fee, which “ ‘is
    intended for students who are in good academic standing and
    who have completed all degree requirements except for filing
    their dissertation.’ ”
    To be sure, Sharif’s payment of tuition and work toward
    her degree establish that she had a contract-based relationship
    with the Regents. (See, e.g., Andersen v. Regents of University of
    California (1972) 
    22 Cal.App.3d 763
    , 769.) But her allegations do
    not establish that any such contract contained a guarantee she
    would obtain a Ph.D. Neither Sharif’s normal activities in
    pursuit of her doctorate nor the isolated comment about her
    eligibility for the fall filing fee constituted a promise—implied or
    otherwise—that she would get a doctorate. That Sharif, for
    example, paid tuition and was in good standing are things that
    she did, not promises the Regents made. As such, they might go
    to the existence of a contract and to the reliance element of her
    causes of action, but they do not constitute a promise by the
    Regents that she would get a Ph.D. All that the allegations
    otherwise show is that Sharif had a relationship with the Regents
    and that she engaged in those activities that all doctoral students
    must do in pursuit of a degree.
    Nor does the committee member’s statement that Sharif
    was eligible for the fall filing fee constitute a representation that
    Sharif would get her doctorate or that her uncompleted
    17
    dissertation was satisfactory. And insofar as Sharif contends
    that she was promised the opportunity to complete her degree,
    then her operative pleading establishes she was given that
    opportunity for about 10 years.
    Moreover, matters judicially noticeable contradict her
    allegation that she was promised a degree. The Standards and
    Procedures detailed the requirements for a doctoral degree,
    including completing an approved dissertation and achieving the
    degree within a normative time. Failure to progress toward a
    degree is a listed ground for disqualification from a graduate
    program. What these judicially noticeable matters establish is
    that there were prerequisites to an award of a Ph.D., and Sharif
    knew about them. The mere existence of such prerequisites,
    including a normative time to degree, undercuts her claim she
    was promised a degree.
    These allegations thus fall short of creating a contractual
    basis for Sharif’s claims. They do not establish either an implied-
    in-fact contract that Sharif would receive a Ph.D., or that specific
    promises were made to her such that the Regents must be
    estopped from disqualifying Sharif. The notion of a promise that
    Sharif would receive her Ph.D. is contrary to the very idea of
    what it means to pursue and to earn a graduate degree. For
    these reasons, Sharif’s allegations do not state the contract-based
    causes of action as a matter of law. And, as Sharif has not
    addressed the merits of her causes of action and does not state
    how she could amend her complaint, the trial court did not abuse
    its discretion in denying her leave to amend.
    That being said, to the extent Sharif alleges that she had a
    contractual right to due process, those allegations are better
    addressed in her due process cause of action, to which we now
    18
    turn. (See, e.g., Award Metals, Inc. v. Superior Court (1991)
    
    228 Cal.App.3d 1128
    , 1135 [demurrer properly sustained to
    duplicative cause of action adding nothing by way of fact or
    theory].)
    IV.   The due process and declaratory relief causes of action
    Sharif alleged that the Regents denied her due process
    because it unfairly, unreasonably, and for arbitrary reasons
    failed to afford her a fair and reasonable opportunity to complete
    the Ph.D. program. As we now explain, we agree that she can
    proceed on this cause of action.
    Although no “United States or California Supreme Court
    opinion holds a student has a property or liberty interest in
    continued enrollment in good standing in an academic program,”
    courts have assumed that students have a protected interest in
    maintaining enrollment in an academic program. (Lachtman,
    supra, 158 Cal.App.4th at p. 199.) In raising a violation of that
    interest, courts have recognized that procedural and substantive
    due process protections are afforded to students.
    Procedural due process is satisfied if the university informs
    the student of its dissatisfaction with the student’s academic
    performance, informs the student of the consequences of deficient
    performance, and a decision regarding the student’s academic
    progress is careful and deliberate. (Lachtman, supra, 158
    Cal.App.4th at p. 201.) However, procedural due process does not
    require a university to provide a student a formal hearing. (Ibid.)
    Substantive due process rights will be violated if the
    challenged decision was the product of arbitrary state action
    rather than a conscientious, careful, and deliberate exercise of a
    professional judgment. (Lachtman, supra, 158 Cal.App.4th at
    p. 204; accord, Paulsen, supra, 25 Cal.3d at p. 809; Banks v.
    19
    Dominican College (1995) 
    35 Cal.App.4th 1545
    , 1551 [court may
    overturn decision dismissing student for academic reasons
    resulting from irrelevant or discriminatory factors]; Shuffer v.
    Board of Trustees (1977) 
    67 Cal.App.3d 208
    , 219–220; Wong v.
    Regents of University of California (1971) 
    15 Cal.App.3d 823
    ,
    830–832.)
    As to her procedural due process rights, Sharif does not
    appear to contend that a formal hearing was required before she
    could be disqualified for failing to complete her degree in the
    normative time or for turning in an unsatisfactory dissertation
    draft, nor could she. (See, e.g., Lachtman, supra, 158
    Cal.App.4th at p. 201.) Instead, a fair reading of her operative
    pleading is that her procedural due process rights were violated
    because the department did not give her notice it was dissatisfied
    with her performance and of the consequences of failing to meet
    her dissertation deadline. She alleged that the first time anyone
    mentioned her progress was at the September 2016 meeting,
    when the deadline to submit her dissertation was established. At
    that meeting, nobody mentioned she had exceeded the normative
    time to degree or could be disqualified if she failed to meet the
    schedule. Instead, she alleged that the department first told her
    of its dissatisfaction with her progress in September 2017, when
    it simultaneously recommended terminating her doctoral status.
    However, the 2003 UCLA Graduate Student Academic
    Rights and Responsibilities handbook stated that graduate
    students “have the right to know the normative time to degree,
    the average time to degree, and the maximum allowed time to
    degree within their graduate programs,” and this information
    “should be explicitly communicated to newly admitted students.”
    It also stated that any intent to dismiss a student from a
    20
    graduate program must be preceded by specific written
    performance information, well in advance of actual dismissal.
    While the handbook referred to the Standards and Procedures,
    the Standards and Procedures did not state that the normative
    time for her doctorate was six years. The 2017-2018 Graduate
    Handbook did contain this six-year normative time to degree, but
    no prior handbook mentioned a maximum time to degree. In
    sum, UCLA’s own materials stated that students must be
    informed of the normative time to degree; yet Sharif alleged that
    she was never told that the normative time was six years.
    Also, contrary to the mandate that a student be told of an
    intent to dismiss them well in advance of actual dismissal, Sharif
    alleged she received no such notice. She alleged, instead, that
    she was first told that she was being disqualified as a doctoral
    candidate in September 2017, and was actually disqualified two
    months later, after exhausting her administrative remedies. The
    Regents suggest that Sharif did have such notice; that is, she had
    a one year probationary period that began in September 2016
    when the executive committee set the dissertation deadline.
    However, that is a factual dispute, but we accept the factual
    allegations in the operative complaint as true on demurrer. (See,
    e.g., Richtek USA, Inc. v. uPI Semiconductor Corp. (2015)
    
    242 Cal.App.4th 651
    , 659–660.)
    Finally, evidence that a student was treated differently
    from others in a like situation may be relevant to show the
    university acted arbitrarily or in bad faith. (Paulsen, supra,
    25 Cal.3d at p. 809.) Sharif alleged that no doctoral candidate
    has been disqualified for failing to meet the normative time to
    degree, and former and current students have or are taking
    21
    longer to obtain their degrees. In short, Sharif alleged that she
    was treated differently from other doctoral candidates.
    Based on these allegations, Sharif may proceed on her due
    process cause of action, as well as her cause of action for
    declaratory relief insofar as it is dependent on and relates to the
    alleged due process violations. In so finding, we recognize that
    courts will rarely intervene in a university’s academic affairs,
    particularly in actions challenging a university’s academic
    decisions regarding a student’s qualification for a degree.
    (Paulsen, supra, 25 Cal.3d at p. 808; Banks v. Dominican College,
    supra, 35 Cal.App.4th at p. 1551.) Still, cases upholding such
    refusals to intervene are generally reviewing summary judgment
    motions, after the development of evidence. (See, e.g., Lachtman,
    supra, 158 Cal.App.4th at p. 192; Banks, at pp. 1547–1548.) Our
    review is after the sustaining of a demurrer. Given this
    procedural posture, we cannot find at this stage of the
    proceedings, when we must view the allegations of the complaint
    as true, that Sharif has not stated facts sufficient to constitute
    the cause of action.
    V.    Sharif was not required to pursue an administrative writ.
    Having found that Sharif may proceed on her due process
    and declaratory relief causes of action, we address the Regents’
    argument that those causes of action are nonetheless barred
    because Sharif failed to exhaust her judicial remedies. As we
    now explain that doctrine does not bar the entire lawsuit.
    The doctrine of exhaustion of judicial remedies precludes
    an action challenging the result of a quasi-judicial proceeding
    unless the plaintiff first challenges the decision via a petition for
    writ of mandamus. (Johnson v. City of Loma Linda (2000)
    
    24 Cal.4th 61
    , 70.) The doctrine accords proper respect to an
    22
    administrative agency’s quasi-judicial procedures by precluding a
    party from circumventing the established process for judicial
    review of such decisions by means of a petition for administrative
    mandate and provides a uniform practice of judicial, rather than
    jury, review of quasi-judicial administrative decisions. (Ibid.)
    The doctrine thus applies where “there has been an adjudicatory,
    quasi-judicial decision in accordance with established public or
    private procedures,” and “the prior administrative proceedings
    possessed the requisite ‘judicial character’ such that they yielded
    decisions or findings that could later be given preclusive effect.”
    (Y.K.A. Industries, Inc. v. Redevelopment Agency of City of San
    Jose (2009) 
    174 Cal.App.4th 339
    , 361.)
    The Regents urge us to apply the doctrine and to conclude
    that Sharif had to pursue any review of its decision to disqualify
    her via an administrative writ, either under section 1094.5 or
    1085. Section 1094.5, subdivision (a), provides for the issuance of
    a writ of mandate where the writ is issued to inquire into “the
    validity of any final administrative order or decision made as the
    result of a proceeding in which by law a hearing is required to be
    given, evidence is required to be taken, and discretion in the
    determination of facts is vested in the inferior tribunal,
    corporation, board, or officer.” (Italics added.) Section 1085,
    subdivision (a), provides for the issuance of a writ to any inferior
    tribunal “to compel the performance of an act which the law
    specially enjoins, as a duty resulting from an office, trust, or
    station, or to compel the admission of a party to the use and
    enjoyment of a right or office to which the party is entitled, and
    from which the party” has been unlawfully precluded.
    Section 1094.5 does not apply here, because the Standards
    and Procedures that Sharif followed did not require or entitle her
    23
    to a hearing; hence, she had none. And, as we have said, the
    Regents concede on appeal that Sharif was entitled to follow
    those Standards and Procedures. They further concede that
    Procedures 230.1 and 230.2, which would have given her the
    right to a hearing, offered an “alternative” process. Given these
    concessions, the Regents cannot now argue that Sharif had to
    bring a petition for a writ of mandate under section 1094.5
    merely because she had the opportunity for a hearing under the
    alternative process in Procedures 230.1 and 230.2.
    Therefore, ordinary mandate under section 1085 is most
    applicable because it is used to review adjudicatory decisions
    when the agency was not required to hold an evidentiary hearing.
    (See generally American Board of Cosmetic Surgery v. Medical
    Board of California (2008) 
    162 Cal.App.4th 534
    , 547 [mandamus
    under § 1085 is used to compel ministerial duty or to correct
    abuse of discretion]; Bunnett v. Regents of University of
    California (1995) 
    35 Cal.App.4th 843
    , 848; Wellbaum v. Oakdale
    Joint Union High School Dist. (1977) 
    70 Cal.App.3d 93
    , 96 [where
    petition challenges agency’s failure to perform act required by
    law rather than the conduct or result of an administrative
    hearing, remedy is by ordinary mandate].) A ministerial duty is
    an act that must be performed in a prescribed manner according
    to the mandate of legal authority without the exercise of
    discretion or judgment. (Kavanaugh v. West Sonoma County
    Union High School Dist. (2003) 
    29 Cal.4th 911
    , 916.) To
    establish entitlement to relief, the moving party must
    demonstrate the agency’s action was arbitrary, capricious or
    entirely without evidentiary support, or failed to conform to
    procedures required by law. (People for Ethical Operation of
    Prosecutors etc. v. Spitzer (2020) 
    53 Cal.App.5th 391
    , 407.)
    24
    Although we agree that Sharif could have sought a writ
    under section 1085, the Regents have not cited authority holding
    that it was her only avenue of relief. Rather, the cases the
    Regents cite involved grievance processes in which hearings were
    held or were offered. (See, e.g., Gupta v. Stanford University,
    supra, 124 Cal.App.4th at p. 409 [where plaintiff had evidentiary
    hearing, judicial review had to be pursued under § 1094.5];
    Gutkin v. University of Southern California (2002) 
    101 Cal.App.4th 967
    , 971, 978–979 [same]; Pomona College v.
    Superior Court (1996) 
    45 Cal.App.4th 1716
    , 1727–1730 & fn. 10
    [same].) Other cases the Regents cite did not expressly hold that
    a writ under section 1085 is the exclusive avenue of relief. (See,
    e.g., Shuffer v. Board of Trustees, supra, 67 Cal.App.3d at p. 218
    [stating only that ordinary mandate is a “proper” remedy, not
    only remedy]; Wong v. Regents of University of California, 
    supra,
    15 Cal.App.3d 823
    ; see Alborzi v. University of Southern
    California (2020) 
    55 Cal.App.5th 155
    , 162, 176 [doctor did not
    have to exhaust judicial remedy under § 1085].) As we have said,
    a case is authority only for a proposition actually considered and
    decided. (In re Chavez, 
    supra,
     30 Cal.4th at p. 656.)
    In the absence of clear authority holding that Sharif had to
    exhaust her judicial remedies by first seeking a writ of mandate
    under section 1085 before filing this action, we conclude that she
    may pursue her due process and declaratory relief causes of
    action.
    25
    DISPOSITION
    The judgment is reversed as to the sixth and seventh
    causes of action with the direction to the trial court to overrule
    the demurrer as to them. The judgment is affirmed as to the
    remaining causes of action. The parties shall bear their own
    appellate costs.
    NOT TO BE PUBLISHED.
    WINDHAM, J.*
    We concur:
    CHAVEZ, Acting P. J.
    HOFFSTADT, J.
    *Judge of the Los Angeles Superior Court, assigned by the
    Chief Justice pursuant to article VI, section 6 of the California
    Constitution.
    26
    

Document Info

Docket Number: B308941

Filed Date: 12/6/2021

Precedential Status: Non-Precedential

Modified Date: 12/6/2021