Peng v. First Republic Bank ( 2013 )


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  • Filed 8/29/13; pub. order 9/26/13 (see end of opn.)(reposted to adjust document order; no change to opn. text)
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    FIRST APPELLATE DISTRICT
    DIVISION ONE
    ANNA PENG,
    Plaintiff and Respondent,                              A135503
    v.                                                              (San Francisco City & County
    FIRST REPUBLIC BANK,                                            Super. Ct. No. CGC-11-516927)
    Defendant and Appellant.
    Plaintiff Anna Peng sued her employer, defendant First Republic Bank, for
    employment discrimination, intentional infliction of emotional distress, and wrongful
    termination. The trial court denied defendant‘s motion to compel arbitration, finding the
    parties‘ arbitration agreement to be fatally unconscionable. The court rejected
    defendant‘s argument that the unconscionable provisions, if any, were severable. We
    conclude the agreement is not unconscionable and now reverse.
    FACTUAL BACKGROUND AND PROCEDURAL HISTORY
    Plaintiff began working for defendant as an assistant manager in September 2005.
    In 2007, defendant became a wholly owned subsidiary of Merrill Lynch & Co., Inc. In
    January 2009, Bank of America purchased Merrill Lynch and subsequently sold
    defendant to private investors. Defendant emerged as an independent bank on July 1,
    2010.
    On March 26, 2010, defendant made a written offer to plaintiff for employment as
    an assistant manager with the newly chartered bank. The offer was subject to plaintiff‘s
    agreement to be bound by a number of employment conditions and policies, including
    defendant‘s arbitration agreement. The offer stated that it was valid for 25 days.
    The offer enclosed a single page with the words ―ARBITRATION
    AGREEMENT‖ (Agreement) appearing in bold, capital letters at the top. The
    Agreement provides, in part: ―The undersigned Employee, [plaintiff], Assistant
    Manager, and [defendant] agree that any claims either party has arising out of or relating
    to the Employee‘s employment shall be resolved by final and binding arbitration.
    Arbitration shall apply to any and all common law or statutory claims, with the exception
    of any claims that the Employee may have for workers‘ compensation benefits or
    unemployment compensation benefits.‖
    Although she had 25 days to consider the offer, plaintiff accepted it after four days
    and signed the Agreement on March 30, 2010. She did not object or express any
    reluctance to signing the Agreement at the time it was presented to her. Nor did she
    express any concerns about the Agreement at any time during her employment.
    Defendant terminated plaintiff‘s employment on May 23, 2011, for reasons that
    are not material to the issues on appeal.
    On December 28, 2011, plaintiff filed a complaint alleging claims against
    defendant for race and gender discrimination, equal pay/compensation discrimination,
    hostile work environment, retaliation, intentional infliction of emotional distress, and
    wrongful termination in violation of public policy.
    On February 2, 2012, defendant moved to compel arbitration, contending plaintiff
    had agreed to arbitrate all claims arising out of her employment. The motion was based
    on the language of the Agreement quoted above.
    Plaintiff opposed the motion to compel arbitration, asserting the Agreement was
    unconscionable because she had had no meaningful opportunity to negotiate the
    Agreement‘s terms, and because the Agreement unfairly gave defendant the unilateral
    authority to modify or terminate it without notice.
    On April 2, 2012, the trial court filed its order denying defendant‘s motion to
    compel arbitration, concluding the Agreement was ―permeated‖ by unconscionability.
    2
    Citing to the then-recent case of Mayers v. Volt Management Corp. (2012) 
    203 Cal.App.4th 1194
     (Mayers),1 the court found the Agreement was both procedurally and
    substantively unconscionable because it required plaintiff to abide by a set of arbitration
    rules that were not provided to her, ―much less identified with any clarity.‖ Additionally,
    the provision in the Agreement affording defendant the unilateral authority to modify or
    terminate the terms of the Agreement was substantively unconscionable. Finding the
    offending nature of the Agreement was incurable by severance, the court concluded the
    agreement was both unconscionable and unenforceable. This appeal followed.2
    DISCUSSION
    I. The Statutory Scheme and the Standards of Review
    ―Title 9 of the Code of Civil Procedure . . . represents a comprehensive statutory
    scheme regulating private arbitration in this state.[3] (§ 1280 et seq.)‖4 (Moncharsh v.
    Heily & Blase (1992) 
    3 Cal.4th 1
    , 9 (Moncharsh).) ―The fundamental premise of the
    scheme is that ‗[a] written agreement to submit [either a present or a future controversy]
    1
    On June 13, 2012, the California Supreme Court granted review in Mayers v.
    Volt Management Corp., No. S200709, pending consideration and disposition of a related
    issue in Sanchez (Gil) v. Valencia Holding Company, No. S199119 (review granted
    Mar. 21, 2012) (Sanchez). In Sanchez, the Supreme Court stated that the issue presented
    is whether the Federal Arbitration Act (FAA) (
    9 U.S.C. §§ 1
    , 2) ―preempt[s] state law
    rules invalidating mandatory arbitration provisions in a consumer contract as
    procedurally and substantively unconscionable?‖ (Supreme Ct. Mins., Mar. 21, 2012.)
    2
    Defendant also has appealed an order denying its motion to compel arbitration,
    based on the same arbitration agreement, in Edwards v. First Republic Bank,
    No. A135505. We denied defendant‘s application to consolidate the appeals.
    3
    Defendant notes that it based its motion to compel on the FAA, but did not
    explicitly argue that the FAA preempted the state law that the trial court applied. We
    observe that on the question presented in this case—whether the agreement is revocable
    as unconscionable—the FAA and the California Arbitration Act are, for all practical
    purposes, identical. (See 
    9 U.S.C. § 2
    ; Code Civ. Proc., § 1281.) In light of our
    conclusions in the instant case, we find it unnecessary to consider whether the FAA
    preempts any aspect of the unconscionability doctrine as applied to arbitration
    agreements under state law.
    4
    All further statutory references are to the Code of Civil Procedure unless
    otherwise indicated.
    3
    to arbitration . . . is valid, enforceable and irrevocable, save upon such grounds as exist
    for the revocation of any contract.‘ ([§] 1281.)‖ (Vandenberg v. Superior Court (1999)
    
    21 Cal.4th 815
    , 830, fn. omitted.)
    ―Through this detailed statutory scheme, the Legislature has expressed a ‗strong
    public policy in favor of arbitration as a speedy and relatively inexpensive means of
    dispute resolution.‘ [Citations.] Consequently, courts will ‗ ―indulge in every
    intendment to give effect to such proceedings.‖ ‘ [Citation.]‖ (Moncharsh, 
    supra,
    3 Cal.4th at p. 9.) Nevertheless, the public policy is not absolute. ― ‗[T]he policy
    favoring arbitration cannot displace the necessity for a voluntary agreement to arbitrate.‘
    [Citations.]‖ (Victoria v. Superior Court (1985) 
    40 Cal.3d 734
    , 739; accord Mission
    Viejo Emergency Medical Associates v. Beta Healthcare Group (2011) 
    197 Cal.App.4th 1146
    , 1153.)
    Section 1281.2 provides for trial court enforcement of private arbitration
    agreements: ―On petition of a party to an arbitration agreement alleging the existence of
    a written agreement to arbitrate a controversy and that a party thereto refuses to arbitrate
    such controversy, the court shall order the petitioner and the respondent to arbitrate the
    controversy if it determines that an agreement to arbitrate the controversy exists, unless it
    determines that: [¶] . . . [¶] . . . Grounds exist for the revocation of the agreement.‖
    (§ 1281.2, subd. (b).) In the trial court, the party seeking arbitration bears the burden of
    proving the existence of an arbitration agreement by a preponderance of the evidence,
    and the party opposing arbitration bears the burden of proving by a preponderance of the
    evidence any defense, such as unconscionability. (Pinnacle Museum Tower Assn. v.
    Pinnacle Market Development (US), LLC (2012) 
    55 Cal.4th 223
    , 236 (Pinnacle); Engalla
    v. Permanente Medical Group, Inc. (1997) 
    15 Cal.4th 951
    , 972.) In the summary
    proceedings under section 1281.2, ―the trial court sits as a trier of fact, weighing all the
    affidavits, declarations, and other documentary evidence, as well as oral testimony
    received at the court‘s discretion, to reach a final determination.‖ (Engalla, at p. 972.)
    The standard of review where the trial court resolved disputed facts in ruling on a
    motion to compel arbitration is substantial evidence. (Brown v. Wells Fargo Bank, N.A.
    4
    (2008) 
    168 Cal.App.4th 938
    , 953.) In cases such as this one in which the facts were
    undisputed, the standard of review is de novo. (Ibid.; Pinnacle, supra, 55 Cal.4th at
    p. 236.) If only a question of law is involved, the standard of review is also de novo.
    (Robertson v. Health Net of California, Inc. (2005) 
    132 Cal.App.4th 1419
    , 1425.) We
    review a court‘s decision not to sever an unconscionable provision for abuse of
    discretion. (See Armendariz v. Foundation Health Psychcare Services, Inc. (2000)
    
    24 Cal.4th 83
    , 124 (Armendariz).)
    II. Doctrine of Unconscionability
    Civil Code section 1670.5, subdivision (a) states: ―If the court as a matter of law
    finds the contract or any clause of the contract to have been unconscionable at the time it
    was made the court may refuse to enforce the contract, or it may enforce the remainder of
    the contract without the unconscionable clause, or it may so limit the application of any
    unconscionable clause as to avoid any unconscionable result.‖ This provision applies to
    arbitration agreements. (Armendariz, supra, 24 Cal.4th at p. 114.)
    ― ‗[U]nconscionability has both a ―procedural‖ and a ―substantive‖ element,‘ the
    former focusing on ‗ ―oppression‖ ‘ or ‗ ―surprise‖ ‘ due to unequal bargaining power, the
    latter on ‗ ―overly harsh‖ ‘ or ‗ ―one-sided‖ ‘ results. [Citation.] ‗The prevailing view is
    that [procedural and substantive unconscionability] must both be present in order for a
    court to exercise its discretion to refuse to enforce a contract or clause under the doctrine
    of unconscionability.‘ [Citation.] But they need not be present in the same degree. . . .
    [T]he more substantively oppressive the contract term, the less evidence of procedural
    unconscionability is required to come to the conclusion that the term is unenforceable,
    and vice versa.‖ (Armendariz, supra, 24 Cal.4th at p. 114.)
    ―The procedural element of an unconscionable contract generally takes the form of
    a contract of adhesion.‖ (Little v. Auto Stiegler, Inc. (2003) 
    29 Cal.4th 1064
    , 1071
    (Little).) An adhesive contract is defined as ― ‗a standardized contract, which, imposed
    and drafted by the party of superior bargaining strength, relegates to the subscribing party
    only the opportunity to adhere to the contract or reject it.‘ [Citation.]‖ (Armendariz,
    
    supra,
     24 Cal.4th at p. 113.) As to substantive unconscionability, ―[s]ome courts have
    5
    imposed a higher standard [than merely one-sided or overly harsh]: the terms must be
    ‗ ―so one-sided as to shock the conscience.‖ [Citation.]‘ [Citation.] Where a party with
    superior bargaining power has imposed contractual terms on another, courts must
    carefully assess claims that one or more of these provisions are one-sided and
    unreasonable.‖ (Gutierrez v. Autowest, Inc. (2003) 
    114 Cal.App.4th 77
    , 88 (Gutierrez).)
    III. The Trial Court Erred in Concluding the Agreement is Unconscionable
    A. Procedural Unconscionability
    Preliminarily, we note that under Armendariz, compulsory arbitration of statutory
    discrimination claims under the Fair Employment and Housing Act (FEHA) (Gov. Code,
    § 12900 et seq.) is permissible so long as the arbitration agreement: ― ‗(1) provides for
    neutral arbitrators, (2) provides for more than minimal discovery, (3) requires a written
    award, (4) provides for all of the types of relief that would otherwise be available in
    court, and (5) does not require employees to pay either unreasonable costs or any
    arbitrators‘ fees or expenses as a condition of access to the arbitration forum.‘ ‖
    (Armendariz, supra, 24 Cal.4th at p. 102.) Plaintiff has not asserted that the Agreement
    fails to meet the Armendariz requirements. Instead, the trial court here concluded the
    Agreement is per se procedurally unconscionable because it contains a provision that
    requires plaintiff to abide by the rules of the American Arbitration Association (AAA) (or
    such alternative dispute resolution service as agreed upon by the parties), but does not
    include a set of these rules or identify them ―with any clarity.‖5
    ―It is well settled that adhesion contracts in the employment context, that is, those
    contracts offered to employees on a take-it-or-leave-it basis, typically contain some
    aspects of procedural unconscionability.‖ (Serpa v. California Surety Investigations, Inc.
    (2013) 
    215 Cal.App.4th 695
    , 704 (Serpa).) Assuming the Agreement here is adhesive in
    character, ―this adhesive aspect of an agreement is not dispositive.‖ (Ibid.) Courts have
    observed that ―[w]hen, as here, there is no other indication of oppression or surprise, ‗the
    5
    We note the AAA rules are available on the Internet at
     (as of Aug. ___, 2013).
    6
    degree of procedural unconscionability of an adhesion agreement is low, and the
    agreement will be enforceable unless the degree of substantive unconscionability is high.‘
    [Citations.]‖ (Ibid., fn. omitted.)
    In finding the Agreement procedurally unconscionable, the trial court relied
    primarily on Mayers, a case that has since been depublished as a result of the Supreme
    Court‘s grant of review. Notwithstanding this development, plaintiff asserts the court‘s
    decision is supported by the weight of California authority. Defendant counters that
    numerous California cases have considered arbitration agreements that incorporate, but
    do not attach, the applicable arbitration rules without suggesting that such provisions are
    improper. (Giuliano v. Inland Empire Personnel, Inc. (2007) 
    149 Cal.App.4th 1276
    ,
    1281–1282; Lagatree v. Luce, Forward, Hamilton & Scripps (1999) 
    74 Cal.App.4th 1105
    , 1126–1127; Izzi v. Mesquite Country Club (1986) 
    186 Cal.App.3d 1309
    , 1318.)
    Defendant also points to several federal district court decisions that have concluded the
    incorporation of the AAA‘s rules by reference does not render an agreement to arbitrate
    procedurally unconscionable, regardless of whether a copy of the rules is provided.6
    Plaintiff initially relies on Zullo v. Superior Court (2011) 
    197 Cal.App.4th 477
    ,
    485–486. In Zullo, the Sixth District Court of Appeal, for a variety of reasons, found an
    arbitration agreement to be procedurally unconscionable as a contract of adhesion. The
    court also stated: ―The absence of the AAA . . . arbitration rules adds a bit to the
    procedural unconscionability.‖ (Id. at p. 485, italics added.) As defendant notes, in a
    recent case out of this same appellate district involving an arbitration provision in a
    private school enrollment agreement, the appellate court concurred with the trial court‘s
    assessment as to the lack of significance to be ascribed to a failure to provide a copy of
    the AAA rules with respect to a claim of procedural unconscionability: ―We agree that
    the absence of the AAA rules is of minor significance to our analysis.‖ (Bigler v. Harker
    School (2013) 
    213 Cal.App.4th 727
    , 737.)
    6
    See, e.g., Lucas v. Gund, Inc. (C.D.Cal. 2006) 
    450 F.Supp.2d 1125
    , 1131.
    7
    The other cases plaintiff relies on are also unpersuasive. In Harper v. Ultimo
    (2003) 
    113 Cal.App.4th 1402
    , 1405, the appellate court found the element of surprise
    where an arbitration agreement referenced the Better Business Bureau arbitration rules
    but did not attach them to the contract. Those rules precluded the consumer from
    obtaining damages. (Ibid.) The surprise element was manifest: ―Here is the surprise:
    The customer must inevitably receive a nasty shock when he or she discovers that no
    relief is available even if out and out fraud has been perpetrated, or even if he or she
    merely wants to be fully compensated for damaged property.‖ (Id. at p. 1406, italics
    added.) As to oppression: ―Here is the oppression: The inability to receive full relief is
    artfully hidden by merely referencing the Better Business Bureau arbitration rules, and
    not attaching those rules to the contract for the customer to review. The customer is
    forced to go to another source to find out the full import of what he or she is about to
    sign—and must go to that effort prior to signing.‖ (Ibid.) Importantly, the court noted
    that the arbitration rules of the Better Business Bureau ―are not just procedural ones . . . .
    By limiting the scope of arbitral claims, the Better Business Bureau rules have the effect
    of substantively limiting the defendant‘s exposure.‖ (Id. at p. 1407.) In the present case,
    plaintiff does not allege that the AAA rules have any corresponding substantive impact
    on her employment-related claims.
    On the other hand, in Trivedi v. Curexo Technology Corp. (2010) 
    189 Cal.App.4th 387
    , 393, Division Four of our District concluded that an employer‘s failure to provide a
    copy of the AAA arbitration rules supported a finding of procedural unconscionability
    where the employment agreement was prepared by the employer, and the arbitration
    provision was a mandatory part of that agreement. However, the agreement was also
    deemed to be substantively unconscionable because it was contrary to the FEHA in its
    attorney fees and cost recovery provision, and placed the employee at greater risk than if
    he brought his FEHA claims in court. (Trivedi, at pp. 394–395.) The instant Agreement
    does not include a similarly unlawful provision. Thus, while arguably supporting
    plaintiff‘s position, Trivedi is not entirely on point.
    8
    The other cases plaintiff relies on are even less persuasive. In Fitz v. NCR Corp.
    (2004) 
    118 Cal.App.4th 702
    , the arbitration agreement contained provisions limiting
    discovery. The appellate court concluded the agreement was inconsistent with
    Armendariz as the defendant had ―deliberately replaced the AAA‘s discovery provision
    with a more restrictive one, and in so doing failed to ensure that employees are entitled to
    discovery sufficient to adequately arbitrate their claims.‖ (Fitz, at p. 721.) The court also
    noted that because the AAA rules were not attached, the other party would be required
    ―to go to another source in order to learn the full ramifications of the arbitration
    agreement.‖ (Ibid.) Thus, the case did not hold that failure to attach the relevant
    arbitration rules rendered the agreement procedurally unconscionable.
    Gutierrez is also distinguishable. In that case, the arbitration clause was
    essentially hidden, printed in eight-point typeface on the opposite side of the signature
    page of a lease. The plaintiff was never informed that the lease contained an arbitration
    clause, much less offered an opportunity to negotiate its inclusion within the lease or to
    agree upon its specific terms. He was not required to initial the arbitration clause. Under
    these circumstances, the arbitration clause was deemed procedurally unconscionable.
    (Gutierrez, supra, 114 Cal.App.4th at p. 89.) Here, plaintiff does not allege that the
    arbitration provisions were hidden. Similarly, in Patterson v. ITT Consumer Financial
    Corp. (1993) 
    14 Cal.App.4th 1659
    , 1665–1666, the failure to include the applicable
    arbitration rules was deemed relevant primarily because they created ambiguity as to the
    state in which any arbitration proceeding would be held and contained an
    ― ‗incomprehensible‘ ‖ fee waiver process.
    Plaintiff does not argue that there are any other provisions in the Agreement that
    would support a finding of procedural unconscionability. Nor does she identify any
    feature of the AAA rules that prevent fair and full arbitration. Thus, we find the failure to
    attach the AAA rules, standing alone, is insufficient grounds to support a finding of
    procedural unconscionability.
    9
    B. Substantive Unconscionability
    Substantive unconscionability ―may take various forms,‖ but typically is found in
    the employment context when the arbitration agreement is ―one-sided‖ in favor of the
    employer without sufficient justification, for example, when ―the employee‘s claims
    against the employer, but not the employer‘s claims against the employee, are subject to
    arbitration.‖ (Little, supra, 29 Cal.4th at pp. 1071–1072; see Armendariz, 
    supra,
    24 Cal.4th at p. 117 [―it is unfairly one-sided for an employer with superior bargaining
    power to impose arbitration on the employee as plaintiff but not to accept such limitations
    when it seeks to prosecute a claim against the employee, without at least some reasonable
    justification for such one-sidedness based on ‗business realities‘ ‖].) We conclude the
    Agreement‘s unilateral modification provision is not substantively unconscionable.
    In 24 Hour Fitness, Inc. v. Superior Court (1998) 
    66 Cal.App.4th 1199
     (24 Hour
    Fitness), an employee sued her employer for sexual harassment. The employer sought
    summary judgment on the ground the employee had agreed to arbitrate her claims against
    the employer. The appellate court concluded the arbitration agreement was valid,
    rejecting the employee‘s claims the agreement was unconscionable, illusory, and lacking
    in mutuality. (Id. at p. 1204.) The employee had signed an acknowledgement that she
    had received and read the personnel handbook, which stated: ― ‗I . . . agree that if there is
    any dispute arising out of my employment as described in the section called ―Arbitration
    of Disputes‖ in the handbook, I will submit it exclusively to binding and final arbitration
    according to the procedures outlined in the ―Employment Arbitration Procedures
    Manual.‖ ‘ ‖ (Id. at p. 1205.) The personnel handbook contained an agreement to
    arbitrate and detailed procedures for arbitrating disputes. The personnel handbook also
    contained a provision that the employer ― ‗reserves the right to change any provision in
    this Handbook at any time for any reason without advance notice.‘ ‖ (Id. at p. 1213.)
    The plaintiff contended this provision for unilateral modification rendered the arbitration
    agreement illusory and lacking in mutuality.
    The appellate court rejected that argument: ― ‗ ―[W]here the contract specifies
    performance the fact that one party reserves the power to vary it is not fatal if the exercise
    10
    of the power is subject to prescribed or implied limitations such as the duty to exercise it
    in good faith and in accordance with fair dealings.‖ ‘ [Citations.] [The employer‘s]
    discretionary power to modify the terms of the personnel handbook in writing notice
    indisputably carries with it the duty to exercise that right fairly and in good faith.
    [Citation.] So construed, the modification provision does not render the contract
    illusory.‖ (24 Hour Fitness, supra, 66 Cal.App.4th at p. 1214.) Here, the trial court
    concluded that defendant could either modify or terminate the Agreement at will. The
    relevant provision, however, states that defendant may only modify the agreement, not
    terminate it. Following the rationale of 24 Hour Fitness, we fail to see how such a
    provision can be deemed ―so one-sided as to ‗shock the conscience.‘ ‖ (Id. at p. 1213.)
    The implied covenant also prevents an employer from modifying an arbitration
    agreement once a claim has accrued or become known to it. In Peleg v. Neiman Marcus
    Group, Inc. (2012) 
    204 Cal.App.4th 1425
    , an employee claimed the arbitration agreement
    he signed was illusory because the store retained the unilateral right to amend, modify or
    revoke the agreement on 30 days‘ advance written notice, with the change to apply to any
    unfiled claim, including those that had accrued. (Id. at p. 1437.) Citing 24 Hour Fitness,
    the appellate court observed had the agreement to arbitrate simply authorized the
    defendant to make unilateral modifications, it would not be illusory under California law
    because the implied covenant of good faith and fair dealing would preclude any change
    that undermined the employee‘s rights. (Peleg, at pp. 1465–1466.) However, because
    the agreement at issue in Peleg specifically allowed retroactive modifications, the court
    held the agreement to arbitrate was illusory and invalid under California law. (Id. at
    pp. 1464–1465.)
    Here, plaintiff does not assert that defendant has modified the Agreement in any
    way. Under these circumstances, we concur with the recent case of Serpa. In Serpa, the
    trial court had denied a motion to compel arbitration of a former employee‘s claims. The
    employee had signed an agreement to arbitrate all claims arising out of her employment.
    The arbitration agreement required the parties to bear their own attorney fees regardless
    of the type of action brought. Like 24 Hour Fitness, the employee handbook contained a
    11
    unilateral modification provision. (Serpa, supra, 
    215 Cal.App.4th 695
    , 700.) After
    discussing 24 Hour Fitness and Peleg, the court in Serpa concluded: ―In sum, this is an
    even stronger case than 24 Hour Fitness to conclude the implied covenant of good faith
    and fair dealing limits the employer‘s authority to unilaterally modify the arbitration
    agreement and saves that agreement from being illusory and thus unconscionable.‖
    (Serpa, at p. 708, fn. omitted.)7 Following the same reasoning, we are satisfied that the
    Agreement here is not substantively unconscionable as it is not ―so one-sided as to ‗shock
    the conscience.‘ ‖8
    In sum, the agreement to arbitrate is not unconscionable. In light of our
    conclusion, it is unnecessary to address the parties‘ remaining arguments.
    DISPOSITION
    The order denying defendant‘s motion to compel arbitration is reversed.
    __________________________________
    Dondero, J.
    We concur:
    __________________________________
    Margulies, Acting P. J.
    __________________________________
    Banke, J.
    7
    The appellate court then severed the unconscionable attorney fee provision.
    (Serpa, supra, 215 Cal.App.4th at p. 709.)
    8
    We decline plaintiff‘s invitation to follow Ingle v. Circuit City Stores, Inc. (9th
    Cir. 2003) 
    328 F.3d 1165
    , a case that fails to discuss 24 Hour Fitness.
    12
    Filed 9/26/13
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    FIRST APPELLATE DISTRICT
    DIVISION ONE
    ANNA PENG,                                         A135503
    Plaintiff and Respondent,
    (San Francisco City & County
    v.                                                 Super. Ct. No. CGC-11-516927)
    FIRST REPUBLIC BANK,
    ORDER CERTIFYING OPINION FOR
    Defendant and Appellant.                  PUBLICATION
    [NO CHANGE IN JUDGMENT]
    THE COURT:
    The opinion in the above-entitled matter filed on August 29, 2013, was not
    certified for publication in the Official Reports. After the court‘s review of a request
    under California Rules of Court, rule 8.1120, and good cause established under
    rule 8.1105, it is hereby ordered that the opinion should be published in the Official
    Reports.
    Dated:
    ___________________________
    Dondero, J.
    Trial Court: San Francisco City and County Superior Court
    Trial Judge: Hon. Harold E. Kahn
    Counsel:
    Miller Law Group, Joseph P. Mascovich, Mary L. Guilfoyle, Bethany A. Vasquez, Noah
    Levin for Defendant and Appellant.
    Law Offices of Waukeen Q. McCoy, Waukeen Q. McCoy for Plaintiff and Respondent.
    2