Goodman v. Raytheon Co. CA2/7 ( 2014 )


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  • Filed 11/17/14 Goodman v. Raytheon Co. CA2/7
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
    publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
    or ordered published for purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION SEVEN
    RONALD GOODMAN,                                                      B252818
    Plaintiff and Appellant,                                    (Los Angeles County
    Super. Ct. No. BC453493)
    v.
    RAYTHEON COMPANY et al.,
    Defendants and Respondents.
    APPEAL from a judgment of the Superior Court of Los Angeles County, Judge
    Richard E. Rico. Affirmed.
    Shegerian & Associates, Carney R. Shegerian, James Urbanic, and Anthony
    Nguyen, for Plaintiff and Appellant.
    Brown Gitt Law Group, Thomas P. Brown and Lawrence L. Yang, for Defendants
    and Respondents, Raytheon Company and James A. Alpough.
    ______________________
    Ronald Goodman retired in July 2010 at age 59 after working for Hughes Aircraft
    and its successor, Raytheon Company, for 39 years. Contending he had been coerced
    into leaving the company, Goodman sued Raytheon and his supervisor James A. Alpough
    for age discrimination, harassment, wrongful termination and breach of contract, alleging
    age-related bias was a substantial factor in creating intolerable working conditions that
    constituted a constructive termination. The trial court granted summary judgment in
    1
    favor of Raytheon and Alpough. We affirm.
    FACTUAL AND PROCEDURAL BACKGROUND
    1. Goodman’s Employment at Raytheon
    Goodman began working at Hughes in 1972 as a stock clerk. After Hughes and
    Raytheon merged in 1997, Goodman retained the same job title, responsibilities,
    compensation and seniority as he had with Hughes. Goodman was promoted 11 times
    during the course of his career with the companies.
    a. The 2006 performance review
    In June 2006 Goodman, by then a supply chain manager, was assigned to the
    space and airborne systems business unit and reported to Janet Duffey. Goodman’s
    performance evaluation for 2006 rated him as “meets requirements.” According to
    Goodman’s declaration submitted in support of his opposition to Raytheon’s motion for
    summary judgment, at the end of a meeting with Duffey to discuss the evaluation, she
    said, “I’m supposed to ask you about retirement.” According to Goodman, after he said
    he did not plan to retire until he was 66 years old, Duffey “appeared disappointed, shook
    her head and ended the meeting.” Goodman also asserted he was occasionally referred to
    as a “super senior” around this time and was subsequently told by two managers and one
    director the company was no longer interested in him, preferring “someone (1) younger,
    (2) cheaper, and (3) who could grow with the company.”
    1     Because there is no reason to distinguish between Alpough and Raytheon for
    purposes of the appeal, we will generally refer only to Raytheon as the defendant.
    2
    b. The 2007 performance review
    Goodman’s performance evaluation for 2007 rated him “needs improvement.”
    Goodman filed an internal complaint seeking to have the rating changed to meets
    requirements on the grounds he had not been informed during 2007 his performance was
    deficient; he believed negative comments made by John Wong, to whom he had reported
    for four months while working on the Millennium program, were retaliatory because
    Goodman had twice complained to Wong about unethical conduct including Wong’s
    purported alteration of a proposal Goodman had drafted; and input had not been solicited
    from other key people Goodman had supported in 2007.
    After an extensive investigation Raytheon found unsubstantiated Goodman’s
    assertions Wong’s negative evaluation was retaliatory and Goodman had not been told
    his performance was deficient. Bryce Wynn, an employee in human resources, reported
    he had been told Goodman “needs to be spoon-fed” and, when he met with Goodman to
    discuss his review, Goodman agreed he “wasn’t a good fit” with the Millennium program
    from the beginning. Molly Kaplan, also with human resources, reported two Millennium
    program managers whose input had not been sought in connection with Goodman’s 2007
    review agreed with the needs improvement rating. They told Kaplan Goodman’s work
    needed to be checked or redone; his estimates “were not even close”; Goodman was “non
    value-added”; and Goodman did not “handle tasks very well.” Nevertheless, the
    company changed Goodman’s rating to meets requirements because the 2007 review had
    erroneously reflected only Goodman’s work on the Millennium program and some
    people Goodman had supported on other programs reported his performance met or
    exceeded expectations. For example, K2 program manager Karen Nourrcier indicated
    Goodman, who began working on the K2 program in late 2007, exceeded expectations in
    several areas. She noted, however, the “level of pressure and visible [sic] was low on
    K2” and it “was a more conventional program, don’t need to work your life around the
    program.”
    3
    c. The 2008 performance review
    During 2008 Goodman primarily worked on the K2 program but also provided
    support for proposals including Iridium and Tangent. His 2008 performance review rated
    him meets requirements with key strengths identified as his knowledge of certain
    processes and responsiveness to, and excellent relationship with, the project management
    office. Key development needs included better communication and being more
    proactive; the evaluation noted Goodman “‘does not make an issue out of things until it is
    almost too late’” and “‘is not necessarily proactive in taking action to head off issues.’”
    Goodman’s leadership on the K2 program team was acknowledged (and eight
    individuals were recognized for their outstanding contributions) in a December 22, 2008
    email from Nourrcier: “The team was led by two senior and very knowledgeable
    individuals: Ron Townsend, Manufacturing Operations and Ron Goodman for Supply
    Chain.” Additionally, in June 2009 Goodman received an achievement award bonus of
    $500 at Nourrcier’s request “in recognition of [his] special contributions toward meeting
    Company goals.”
    d. The 2009 performance review and Goodman’s retirement
    In July 2009 Alpough was appointed director of the space systems’ supply chain.
    According to Goodman’s declaration, Alpough soon thereafter announced in a staff
    meeting that the group was “broken,” he was going to “fix it” and “take it in a new
    direction,” and it would no longer be “business as usual.” Alpough also began criticizing
    Goodman. Goodman contended Alpough twice complained Goodman was “stuck in the
    past”; on several occasions he accused Goodman of being physically and mentally slow;
    and once he told him, “[Y]ou need to pick up the pace. I need someone with more energy
    handling this job.” Additionally, Alpough repeatedly belittled Goodman during staff
    meetings. Once he yelled at Goodman in front of his peers; told Goodman he was tired
    of being disappointed by him; advised him he needed to learn how to use a computer and
    taunted him to take a “remedial” spreadsheet class; and, when Goodman tried to leave
    after the 15-minute tirade, followed him into the hallway yelling that Goodman had
    4
    embarrassed him. In contrast, Nourrcier, with whom Goodman had worked daily, never
    2
    criticized Goodman for deficient performance.
    In February 2010 Goodman received his 2009 performance review from supply
    chain senior manager Lissa Blomer, who reported directly to Alpough. Goodman was
    rated “improvement required,” and the evaluation reported his performance on the
    K2 program had steadily declined although Goodman had “met many of his goals.” Key
    development areas identified included, “Increased sense of urgency that drives to meeting
    deadlines and effective results”; “[p]rovide data that is accurate, appropriate, well thought
    out and meets or exceeds the expected requirement”; and “[p]roactively take the lead
    rather than waiting for others to initiate action.” In late February 2010 Goodman wrote a
    response to the review, contending issues with a K2 proposal “were predominately
    caused by a ‘[b]roken’ proposal process,” and Blomer herself led a proposal that “wound
    up late and in frenzy,” demonstrating “a lack of ‘[p]roactive’ behavior associated with her
    proposal.”
    On April 12, 2010 Goodman gave Raytheon notice he intended to retire on June 1,
    2010. Goodman explained in his declaration it was clear to him he was being forced out
    by management due to his age and he could no longer tolerate the stress and anxiety of
    working with Alpough, who continued to shun and publicly humiliate him. Nevertheless,
    Goodman rescinded his notice three days later after consulting with a financial adviser.
    On April 20, 2010 Goodman filed an internal complaint contending his 2009 review was
    “very subjective” and would have a negative effect on his retirement.
    In May 2010 Goodman was placed on a performance improvement plan requiring
    review of his work every two weeks and stating he was expected to obtain results on time
    2     Nourrcier testified Goodman did an excellent job the first year he worked on the
    K2 program, but then his performance deteriorated as the program “ramped up and there
    were more needs from a supply chain side.” Goodman became reactive to problems and
    made “repetitive mistakes.” Nourrcier spoke to Goodman about these concerns and
    commented he was not sufficiently proactive in one of his performance reviews.
    Nourrcier also testified she “always [saw] supply chain as broken,” calling it an
    “organizational problem,” which she complained about “to everyone.”
    5
    3
    and within budget on enumerated tasks. On June 16, 2010 Goodman was asked to
    submit a chart weekly identifying every daily task he had performed and the amount of
    time taken to complete each task. Goodman advised human resources he viewed the
    request as “a form [of] hostility and harassment.”
    In a June 24, 2010 letter Alpough informed Goodman that Raytheon had found his
    2009 needs improvement rating “was based on objective criteria and fair and legitimate
    critiques of [his] performance.” Alpough explained, “While it is acknowledged that you
    met many of your goals, there were significant targets that you failed to reach and
    ongoing negative performance trends that require improvement for success at your salary
    grade level. . . . [¶] . . . At the Salary Grade 6 level, you are expected to proactively
    manage your projects, anticipating needs and challenges, and implementing action plans
    for risk avoidance and timely goal achievement. . . . A consistent comment from others
    who interface with you is that you procrastinate in accomplishing tasks. While there is
    evidence you respond to issues and often resolve situations—a more robust management
    of the situation from the beginning could avoid last-minute crises. A similar theme is that
    you frequently have to check with others for the answers to questions, rather than having
    already thought through issues and done the research. You require more direction and
    guidance than is expected at your level. [¶] The findings also show that you do not hold
    yourself accountable for accurate work product. You do not appear to appreciate the
    gravity of errors impairing your ability to be effective and for causing excessive
    work/rework by others.” Coworker evaluation forms of Goodman completed in winter
    2009 were mixed, giving him a “qualitative rating” between 2 and 9. In interviews with
    additional personnel conducted in connection with Goodman’s complaint, 80 percent of
    interviewees believed Goodman underperformed and 20 percent rated him at the meets
    requirements level.
    3     Alpough testified at his deposition every employee who received a needs
    improvement rating was placed on a performance improvement plan.
    6
    Although Goodman had planned to work five or six more years to make his
    retirement more financially secure, he “agreed to retire” on July 1, 2010 because
    “conditions were so intolerable.” Goodman had been experiencing severe neck and back
    pain, which his doctor told him was a sign of stress, as well as anxiety and depression.
    2. The Complaint
    In January 2011, after submitting an administrative complaint to the Department
    of Fair Employment and Housing, Goodman filed a complaint asserting causes of action
    for age discrimination in violation of the Fair Employment and Housing Act (FEHA)
    4
    (Gov. Code, § 12940, subd. (a)), harassment on the basis of age (§ 12940, subd. (j)(1) &
    5
    (3)), retaliation for complaining of discrimination and harassment (§ 12940, subd. (h)),
    wrongful termination in violation of public policy, and breach of express and implied-in-
    6
    fact contracts not to terminate his employment without good cause. The complaint
    alleged Raytheon had constructively terminated Goodman by harassing and
    discriminating against him because of his age until he felt he had no choice but to retire.
    The complaint further alleged Goodman’s reports to human resources about this age
    discrimination and harassment were factors in his constructive termination.
    3. The Trial Court’s Order Granting Summary Judgment
    a. Raytheon’s motion
    In January 2012 Raytheon moved for summary judgment or in the alternative
    summary adjudication on grounds including Goodman had not been satisfactorily
    performing his job and, having voluntarily retired, was not subjected to an adverse
    employment action; his replacement was nearly his same age; and any age-related
    comments were “stray remark[s]” that were not so severe or pervasive as to create an
    abusive working environment or intolerable working conditions. Raytheon argued
    4       Statutory references are to the Government Code unless otherwise indicated.
    5       This is the only cause of action asserted against Alpough.
    6      Goodman’s wife, Christine M. Bell-Goodman, joined in the complaint asserting a
    cause of action for loss of consortium. That claim was subsequently dismissed.
    7
    Goodman’s theory his age was the true cause for his negative performance reviews was
    contradicted by his deposition testimony in which, for example, he acknowledged he had
    made arithmetic errors in 2009 that had been called to his attention: Goodman was
    asked, “[D]o you in any way take ownership for any of the shortcomings with respect to
    the Iridium process?” He answered, “Yeah, because it came down to the wire, and, I
    don’t know, I was making stupid math errors and things like that, and—but it’s ironic that
    as soon as Lissa [Blomer] would leave my office I would find my mistake and correct it.”
    When asked whether Blomer had been in Goodman’s office on some occasions to point
    out these errors, Goodman said, “She was practically living there, yeah.”
    Raytheon further argued Goodman’s deposition testimony undermined his
    contention Alpough had singled him out and was harassing him because of his age, not
    deficiencies in his performance. Goodman testified Alpough repeatedly humiliated him
    during meetings, telling him in a malicious tone of voice he had embarrassed Alpough,
    but acknowledged one of the most severe instances was after Goodman had “screwed up”
    a template even though the numbers were accurate. Additionally, Goodman testified “[i]t
    wasn’t rare” for Alpough to make negative comments to other employees during these
    meetings. Regarding Alpough’s accusation Goodman was “slow,” Goodman testified he
    believed Alpough was referring to his demeanor, not the timeliness of his work,
    explaining, “I would come across as maybe lacking a sense of urgency, but in fact, you
    know, it’s there all the time. I just may not display it.”
    b. Goodman’s opposition
    Largely supported by his postdeposition declaration, Goodman argued nine
    categories of direct evidence of discriminatory intent combined with some positive
    statements in his performance reviews and coworker evaluations, established triable
    issues of material fact as to whether he had been harassed and then constructively
    discharged because of his age: (1) age-related comments by management indicating a
    preference for younger employees, including managers using the term “young blood” at
    least 50 times “to describe efforts to refresh or invigorate their departments”;
    (2) management’s suggestion Goodman retire, that is Duffey appearing surprised and
    8
    shaking her head in 2007 when Goodman indicated he did not intend to retire until he
    was 66 years old; (3) human resources’ failure to follow up on Goodman’s complaints he
    was being treated differently because of his age and had been called a “super senior”;
    (4) Alpough’s assertion he would be taking the supply chain in a new direction in
    conjunction with direct and indirect comments by Alpough about Goodman’s age,
    including telling Goodman he was “stuck in the past” and “slow” and someone with
    “more energy” was needed to handle the job; (5) Blomer telling Goodman he needed to
    change the way he worked, calling him a “dinosaur,” and telling him dinosaurs are
    extinct; (6) Alpough effectively firing Goodman twice when he told him he had no work
    for him, even though Goodman was busy on the K2 program, and would not help him
    find work elsewhere in the company (Goodman later learned an individual in his early
    30’s got the job even though he did not have the necessary security clearances, which
    Goodman had); (7) management’s statements they wanted younger employees,
    specifically Alpough’s comment in March 2010 that none of the directors Alpough had
    spoken to about work for Goodman wanted anything to do with him because they wanted
    somebody younger on a career path; (8) placing Goodman on a performance
    improvement plan, which effectively made him ineligible for annual salary increases and
    profit sharing; and (9) requiring Goodman to keep track of every task he performed,
    which was demeaning and had never been required of any other employee.
    Goodman also submitted a declaration from Craig Snyder, a psychologist who had
    performed a forensic psychological evaluation of Goodman. Dr. Snyder opined
    Goodman was not “in any measurable way, embellishing or malingering his clinical
    symptoms” and his “psychological health would have seriously deteriorated” if he had
    continued to work “under the distressing and hostile conditions that he reported.” Snyder
    further opined, “if the ‘average employee’ were subjected to these same conditions they
    would, with great certainty, likely develop an impairing psychiatric condition.”
    c. Raytheon’s reply
    Raytheon argued most of the age-related comments described in Goodman’s
    declaration were contradicted by his deposition testimony and thus failed to create a
    9
    triable issue of material fact. Raytheon further contended, even if the statements in
    Goodman’s declaration were not disregarded, none raised a triable issue of fact whether
    Goodman had suffered age-based discrimination or harassment. For example, many
    comments were made years before Goodman decided to retire and, in any event, failed to
    undermine the evidence (and Goodman’s admissions) that his performance had been
    declining.
    d. Goodman’s surreply
    In a surreply Goodman accused Raytheon of mischaracterizing the law and the
    evidence, contended he had not conceded he had performed poorly and reiterated many
    of his previous arguments. Additionally, citing to testimony from his deposition taken
    7
    after his opposition had been filed, Goodman argued further evidence of the
    discrimination he faced was (1) being told by senior managers, when he applied for a
    position in radar technology, that they were surprised he was given an interview because
    they “thought they were getting somebody younger”; and (2) other long-term employees
    who were close to retirement had discovered their jobs were posted online as open
    positions.
    e. The trial court’s ruling
    The trial court granted summary judgment in favor of Raytheon, finding the
    evidence insufficient to establish a triable issue of material fact that Goodman had been
    constructively discharged, and, even if it did, the evidence was insufficient to
    demonstrate a triable issue of material fact that age discrimination was a substantial
    factor in his constructive termination or that Raytheon would not have had a legitimate
    business reason to terminate Goodman if he had not voluntarily retired. As for
    Goodman’s age-based harassment claim, the court found any “less than courteous”
    7      When Goodman filed his opposition in March 2012, he also sought a continuance
    of the April 3, 2012 summary judgment hearing date to obtain discovery on a new theory
    to oppose Raytheon’s motion. The continuance was granted. Although the new theory
    was apparently abandoned, Goodman’s surreply relies on testimony from his deposition
    taken in January 2013.
    10
    treatment of Goodman by Alpough “was due to dissatisfaction with [Goodman’s] work”
    and was not based on Goodman’s membership in the protected class. The court found
    Goodman’s retaliation claim without merit because Goodman had failed to address the
    claim in his opposition papers or to clarify what complaints he had made to human
    resources and had testified at his deposition he did not recall telling anyone in human
    resources his age was being used against him. The court further found no triable issues
    of material fact with respect to Goodman’s claims for wrongful termination in violation
    of public policy because there was no evidence Goodman had been constructively
    discharged or that, if he had, it was due to any protected activity. Finally his claims for
    breach of express and implied-in-fact contracts not to terminate without good cause failed
    because he was an at-will employee.
    DISCUSSION
    1. Standard of Review
    A motion for summary judgment is properly granted only when “all the papers
    submitted show that there is no triable issue as to any material fact and that the moving
    party is entitled to a judgment as a matter of law.” (Code Civ. Proc., § 437c, subd. (c).)
    We review a grant of summary judgment de novo and decide independently whether the
    facts not subject to triable dispute warrant judgment for the moving party as a matter of
    law. (Schachter v. Citigroup, Inc. (2009) 
    47 Cal.4th 610
    , 618; Intel Corp. v. Hamidi
    (2003) 
    30 Cal.4th 1342
    , 1348.) The evidence must be viewed in the light most favorable
    to the nonmoving party. (Ennabe v. Manosa (2014) 
    58 Cal.4th 697
    , 703; Schachter, at
    p. 618.)
    When a defendant moves for summary judgment in a situation in which the
    plaintiff would have the burden of proof at trial by a preponderance of the evidence, the
    defendant may, but need not, present evidence that conclusively negates an element of
    the plaintiff’s cause of action. Alternatively, the defendant may present evidence to
    “‘show[] that one or more elements of the cause of action . . . cannot be established’ by
    the plaintiff.” (Aguilar v. Atlantic Richfield, Co. (2001) 
    25 Cal.4th 826
    , 853; see Code
    Civ. Proc., 437c, subd. (p)(2).) “‘“The moving party bears the burden of showing the
    11
    court that the plaintiff “has not established, and cannot reasonably expect to establish,”’
    the elements of his or her cause of action.”’” (Ennabe v. Manosa, supra, 58 Cal.4th at
    p. 705; accord, Wilson v. 21st Century Ins. Co. (2007) 
    42 Cal.4th 713
    , 720 [same]; Kahn
    v. East Side Union High School Dist. (2003) 
    31 Cal.4th 990
    , 1002-1003 [“the defendant
    must present evidence that would preclude a reasonable trier of fact from finding that it
    was more likely than not that the material fact was true [citation], or the defendant must
    establish that an element of the claim cannot be established, by presenting evidence that
    the plaintiff ‘does not possess and cannot reasonably obtain, needed evidence’”].) Once
    the defendant’s initial burden has been met, the burden shifts to the plaintiff to
    demonstrate, by reference to specific facts, not just allegations in the pleadings, there is a
    triable issue of material fact as to the cause of action. (Code of Civ. Proc., § 437c,
    subd. (p)(2); Aguilar, at p. 850.)
    A defendant may also move for summary judgment on the ground there is an
    affirmative defense to the action. (Code Civ. Proc., § 437c, subds. (o)(2), (p)(2).) Once
    the defendant meets the burden of establishing all the elements of the affirmative defense,
    the burden shifts to the plaintiff to show there is one or more triable issues of material
    fact regarding the defense. (Jessen v. Mentor Corp. (2008) 
    158 Cal.App.4th 1480
    , 1484-
    1485 [when a defendant moves for summary judgment, “the burden shifts to the plaintiff
    to show there is one or more triable issues of material fact regarding the defense after the
    defendant meets the burden of establishing all the elements of the affirmative defense”];
    Mirzada v. Department of Transportation (2003) 
    111 Cal.App.4th 802
    , 806-807 [once
    defendant establishes the existence of an affirmative defense, burden on summary
    judgment shifts to the plaintiff to produce evidence establishing a triable issue of material
    fact refuting the defense]; see Huynh v. Ingersoll-Rand (1993) 
    16 Cal.App.4th 825
    , 830.)
    2. The Age Discrimination Claim
    a. Governing law
    FEHA prohibits an employer from, among other things, discriminating against a
    person on the basis of age in compensation, terms, conditions or privileges of
    employment. (§ 12940, subd. (a); see § 12941 [Legislature “reaffirms and declares its
    12
    intent that the courts interpret the state’s statutes prohibiting age discrimination in
    employment broadly and vigorously, in a manner comparable to prohibitions against sex
    and race discrimination”].) “The prohibition is often restated in judicial opinions as a
    requirement that the discriminatory action result in ‘adverse employment action.’”
    (Horsford v. Board of Trustees of California State University (2005) 
    132 Cal.App.4th 359
    , 374.)
    Discriminatory intent is a necessary element of a discrimination claim. (See
    § 12940, subd. (a); Jones v. Department of Corrections & Rehabilitation (2007)
    
    152 Cal.App.4th 1367
    , 1370 [plaintiff’s claim based on a disparate treatment theory
    “requires a showing that the employer acted with discriminatory intent”]; see also Clark
    v. Claremont University Center (1992) 
    6 Cal.App.4th 639
    , 662; Mixon v. Fair
    Employment & Housing Com. (1987) 
    192 Cal.App.3d 1306
    , 1316.) In addition, “there
    must be a causal link between the employer’s consideration of a protected characteristic
    and the action taken by the employer.” (Harris v. City of Santa Monica (2013)
    
    56 Cal.4th 203
    , 215.) Moreover, to “more effectively ensure[] that liability will not be
    imposed based on evidence of mere thoughts or passing statements unrelated to the
    disputed employment decision,” a plaintiff must demonstrate “discrimination was a
    substantial motivating factor, rather than simply a motivating factor.” (Id. at p. 232; see
    DeJung v. Superior Court (2008) 
    169 Cal.App.4th 533
    , 551 (DeJung) [“proof of
    discriminatory animus does not end the analysis of a discrimination claim. There must
    also be evidence of a causal relationship between the animus and the adverse
    employment action”].)
    A plaintiff may prove his or her discrimination case by direct or circumstantial
    evidence, or both. (Morgan v. Regents of University of California (2000) 
    88 Cal.App.4th 52
    , 67.) “Direct evidence is evidence which proves a fact without inference or
    presumption.” (Trop v. Sony Pictures Entertainment, Inc. (2005) 
    129 Cal.App.4th 1133
    ,
    1146-1149; see DeJung, supra, 169 Cal.App.4th at p. 550; see generally Evid. Code,
    § 410 [“‘direct evidence’ means evidence that directly proves a fact, without an inference
    or presumption, and which in itself, if true, conclusively establishes that fact”].) Direct
    13
    evidence of discrimination generally takes the form of an admission by a supervisor or
    other decisionmaker that an adverse employment action (hiring, firing, suspension or the
    like) was based on a protected characteristic (Trop, at p. 1147)—statements to the effect,
    “You are too old to do the job.” (See DeJung, p. 550 [“‘Ted’s a great guy, but we’re
    looking for someone younger’”].)
    Because direct evidence of intentional discrimination is rare and most
    discrimination claims must usually be proved circumstantially, in FEHA employment
    cases California has adopted the three-stage burden-shifting test established by the United
    States Supreme Court in McDonnell Douglas Corp. v. Green (1973) 
    411 U.S. 792
     [
    93 S.Ct. 1817
    , 
    36 L.Ed.2d 668
    ]. (Guz v. Bechtel National, Inc. (2000) 
    24 Cal.4th 317
    , 356-
    357 (Guz ); see Harris v. City of Santa Monica, supra, 56 Cal.4th at p. 214.) “[A]
    plaintiff has the initial burden to make a prima facie case of discrimination by showing
    that it is more likely than not that the employer has taken an adverse employment action
    based on a prohibited criterion. A prima facie case establishes a presumption of
    discrimination. The employer may rebut the presumption by producing evidence that its
    action was taken for a legitimate, nondiscriminatory reason. If the employer discharges
    this burden, the presumption of discrimination disappears. The plaintiff must then show
    that the employer’s proffered nondiscriminatory reason was actually a pretext for
    discrimination, and the plaintiff may offer any other evidence of discriminatory motive.
    The ultimate burden of persuasion on the issue of discrimination remains with the
    plaintiff.” (Harris, at p. 215; Guz, at pp. 354-356.) “The specific elements of a prima
    facie case may vary depending on the particular facts. [Citations.] Generally, the
    plaintiff must provide evidence that (1) he [or she] was a member of a protected class,
    (2) he [or she] was qualified for the position he [or she] sought or was performing
    competently in the position he [or she] held, (3) he [or she] suffered an adverse
    employment action, such as termination, demotion, or denial of an available job, and
    (4) some circumstance suggests discriminatory motive.” (Guz, at p. 355.)
    An employer moving for summary judgment on a FEHA cause of action may
    satisfy its initial burden of proving a cause of action has no merit by showing either that
    14
    one or more elements of the prima facie case “is lacking, or that the adverse employment
    action was based on legitimate nondiscriminatory factors.” (Cucuzza v. City of Santa
    Clara (2002) 
    104 Cal.App.4th 1031
    , 1038; see Guz, 
    supra,
     24 Cal.4th at pp. 356-357;
    Sada v. Robert F. Kennedy Medical Center (1997) 
    56 Cal.App.4th 138
    , 150.) Once the
    employer sets forth a nondiscriminatory reason for the decision, the burden shifts to the
    plaintiff to produce “‘substantial responsive evidence’ that the employer’s showing was
    untrue or pretextual.” (Martin v. Lockheed Missiles & Space Co. (1994) 
    29 Cal.App.4th 1718
    , 1735; accord, Slatkin v. University of Redlands (2001) 
    88 Cal.App.4th 1147
    , 1156;
    see also Guz, at p. 357.) “[A]n employer is entitled to summary judgment if, considering
    the employer’s innocent explanation for its actions, the evidence as a whole is insufficient
    to permit a rational inference that the employer’s actual motive was discriminatory.”
    (Guz, at p. 361; see also Kelly v. Stamps.com Inc. (2005) 
    135 Cal.App.4th 1088
    , 1097-
    1098 [if a defendant employer’s motion for summary judgment “relies in whole or in part
    on a showing of nondiscriminatory reasons for the [adverse employment action], the
    employer satisfies its burden as moving party if it presents evidence of such
    nondiscriminatory reasons that would permit a trier of fact to find, more likely than not,
    that they were the basis for the [adverse action]. [Citations.] To defeat the motion, the
    employee then must adduce or point to evidence raising a triable issue, that would permit
    a trier of fact to find by a preponderance that intentional discrimination occurred”].)
    b. Constructive discharge as an adverse employment action
    “Constructive discharge” occurs “when the employer coerces the employee’s
    resignation, either by creating working conditions that are intolerable under an objective
    standard, or by failing to remedy objectively intolerable working conditions that actually
    are known to the employer.” (Mullins v. Rockwell Internat. Corp. (1997) 
    15 Cal.4th 731
    ,
    737.) The conditions prompting resignation must be “sufficiently extraordinary and
    egregious to overcome the normal motivation of a competent, diligent, and reasonable
    employee to remain on the job.” (Turner v. Anheuser-Busch, Inc. (1994) 
    7 Cal.4th 1238
    ,
    1246; see id. at p. 1247 [“[i]n order to amount to constructive discharge, adverse working
    conditions must be unusually ‘aggravated’ or amount to a ‘continuous pattern’ before the
    15
    situation will be deemed intolerable”].) “[A] poor performance rating or a demotion,
    even when accompanied by reduction in pay, does not by itself trigger a constructive
    discharge.” (Ibid.) The resignation must be coerced, not merely a rational option chosen
    by the employee. (Vasquez v. Franklin Management Real Estate Fund, Inc. (2013)
    
    222 Cal.App.4th 819
    , 827 [“An employee may not simply ‘“quit and sue,’” claiming to
    have been constructively discharged. [Citations.] The facts must support a finding that
    the resignation was ‘coerced,’ rather than ‘simply one rational option for the
    employee.’”]; Holmes v. Petrovich Development Co. LLC (2011) 
    191 Cal.App.4th 1047
    ,
    1062.) Even if coerced, however, standing alone “constructive discharge is neither a tort
    nor a breach of contract, but a doctrine that transforms what is ostensibly a resignation
    into a firing. Even after establishing constructive discharge, an employee must
    independently prove a breach of contract or tort in connection with employment
    termination in order to obtain damages for wrongful discharge.” (Turner, at p. 1251.)
    Ordinarily, the focus in a FEHA cause of action is whether discriminatory animus
    motivated an employer’s termination, failure to promote or demotion of an employee, or
    the taking of another specific adverse employment action that materially affects the
    terms, conditions or privileges of employment. However, when, as here, constructive
    discharge is the alleged adverse employment action (see Steele v. Youthful Offender
    Parole Bd. (2008) 
    162 Cal.App.4th 1241
    , 1253 [constructive discharge, like actual
    discharge, is adverse employment action]), no single act or decision is at issue; and the
    evidence of the employer’s motive or intent—be it direct or circumstantial—must
    necessarily be evaluated with respect to its causal relationship to each of the various
    working conditions that purportedly combined to create an objectively intolerable
    working situation. (See Trop v. Sony Pictures Entertainment, Inc., supra,
    129 Cal.App.4th at pp. 1147-1149 [allegedly discriminating comments were neither
    temporally nor causally related to plaintiff’s discharge].)
    Here, much of Goodman’s proffered evidence of age-based animus relates to
    conduct or comments made several years before Alpough became director of the supply
    chain group in July 2009. Moreover, it is clear from Goodman’s declaration the
    16
    purportedly intolerable actions or conditions he claimed forced his decision to retire—the
    only adverse employment action alleged—began under Alpough’s tenure. For example,
    Goodman asserted in his declaration he did not begin experiencing anxiety and
    depression because of conditions at work until approximately July 2009, one year before
    he retired. To be sure, Goodman contended he had suffered from stress-related neck and
    back pain during the last two years of his employment. Nevertheless, earlier in the same
    declaration Goodman asserted he was “held out as a model employee and assigned to
    mentor two of the younger material managers” between 2008 and 2009 and received an
    achievement award in June 2009 from Nourrcier recognizing his special contributions
    toward meeting company goals. Thus, whatever pain he may have experienced and
    whatever adverse comments may have been made regarding his performance earlier in
    his employment, for purposes of his claims predicated on constructive discharge as
    Raytheon’s adverse employment action, the trial court properly focused on the period
    beginning July 2009.
    c. Raytheon satisfied its initial burden on summary judgment with evidence its
    treatment of Goodman was justified by serious performance issues, a
    legitimate, nondiscriminatory reason for its actions
    Whether viewed as being directed to an element of Goodman’s prima facie case of
    discrimination or as an affirmative defense, Raytheon presented abundant evidence the
    quality of Goodman’s work had been deteriorating and his 2009 performance review and
    placement on a performance improvement plan (and Alpough’s concomitant
    dissatisfaction, albeit perhaps not his mode of expression) were justified: As early as
    2007 Raytheon had identified problems with Goodman’s work. Although Goodman’s
    2007 needs improvement rating was ultimately changed to meets expectations because it
    did not reflect input from all the managers he had supported that year, Raytheon validated
    during its investigation that the quality of Goodman’s performance on the Millennium
    program, upon which the rating had been based, did not meet expectations. For example,
    two managers on the program reported Goodman’s work needed to be rechecked, his
    estimates “were not even close” and he was “non value-added.” Although Nourrcier had
    17
    indicated Goodman exceeded expectations when he began working on the K2 program
    toward the end of 2007, she also noted the program had a low “level of pressure.”
    Additionally, although Goodman received a meets expectations rating in 2007, Nourrcier
    noted in Goodman’s review that he was not proactive, a significant problem in 2009
    when the K2 program “ramped up.” In connection with his 2009 performance, Goodman
    conceded in his deposition he had made stupid errors of arithmetic and Blomer was
    frequently in his office because of his mistakes.
    Thus, even if we assume Goodman could establish he had been constructively
    discharged—an adverse employment action—Raytheon satisfied its initial burden on
    summary judgment. The burden then shifted to Goodman to produce substantial
    responsive evidence (direct or circumstantial) from which a reasonable trier of fact could
    conclude that Raytheon’s showing Goodman’s performance had deteriorated was
    pretextual and that his treatment was the product of discriminatory, age-related animus.
    (Johnson v. United Cerebral Palsy/Spastic Children’s Foundation (2009)
    
    173 Cal.App.4th 740
    , 755; Martin v. Lockheed Missiles & Space co., supra,
    29 Cal.App.4th at p. 1735.) Goodman failed to meet this burden.
    d. Goodman failed to produce specific, substantial responsive evidence
    Alpough’s treatment of him and the criticism of his performance were
    motivated by discriminatory animus
    Generally in cases involving affirmative adverse employment actions, pretext may
    be demonstrated by showing “‘the proffered reason had no basis in fact, the proffered
    reason did not actually motivate the discharge, or, the proffered reason was insufficient to
    motivate discharge.’” (Hanson v. Lucky Stores, Inc. (1999) 
    74 Cal.App.4th 215
    , 224; see
    also Hersant v. Department of Social Services (1997) 
    57 Cal.App.4th 997
    , 1005 [pretext
    may be shown by “‘such weaknesses, implausibilities, inconsistencies, incoherencies, or
    contradictions in the employer’s proffered legitimate reasons for its action that a
    reasonable factfinder could rationally find them “unworthy of credence,” [citation], and
    hence infer “that the employer did not act for [the asserted] non-discriminatory
    reasons”’”].) However, simply showing the employer is lying, without some evidence of
    18
    discriminatory motive, is not enough to infer discriminatory animus. “‘The pertinent
    [FEHA] statutes do not prohibit lying, they prohibit discrimination.’” (Guz, supra,
    24 Cal.4th at p. 361; see also Slatkin v. University of Redlands, supra, 88 Cal.App.4th at
    p. 1156.) The record here contains no direct evidence and little, if any, circumstantial
    evidence that would support a finding of discrimination.
    i. Goodman presented no direct evidence his “intolerable working
    conditions” were the product of discrimination
    Relying on language in federal employment discrimination cases, Goodman
    argues direct evidence of discrimination necessarily defeats an employer’s motion for
    summary judgment. However, none of the evidence Goodman proffered in his
    opposition to the summary judgment motion, even those portions of his declaration that
    were inconsistent with his deposition testimony, constitutes direct evidence the
    purportedly intolerable conditions of his employment were the product of, and causally
    related to, discriminatory animus. And, as discussed in the following section of this
    opinion, even when combined with the other evidence he advanced, Goodman’s showing
    was insufficient to permit a trier of fact to find by a preponderance of the evidence that
    intentional discrimination occurred in this case. (See Guz, 
    supra,
     24 Cal.4th at p. 361.)
    Goodman’s first category of evidence was comprised of “ageist comments
    indicating a preference for younger employees,” including hearing “management use the
    expression ‘young blood’ to describe efforts to refresh or invigorate their departments,”
    with specific examples from 2006, and references to Goodman in 2007 as a “senior guy”
    or “super senior.” To the extent any of those comment occurred after July 2009, they are
    not direct evidence that the remedial steps Raytheon took were the product of
    discriminatory intent. Use of senior or super senior, standing alone, is not a negative,
    age-related comment. Senior as likely describes a person with seniority, like Goodman,
    as it does an elderly person. Indeed, Goodman referred to himself as a “senior guy” at
    least three times in his deposition and stated in his declaration his “seniority and years of
    service remained the same prior and after the” merger between Hughes and Raytheon.
    Untethered to a specific employment decision or decisionmaker, the “young blood”
    19
    comments at best were “stray remarks” that “do not constitute ‘direct evidence’ of
    discriminatory animus.” (Reid v. Google, Inc. (2010) 
    50 Cal.4th 512
    , 539.)
    Goodman also identified as direct evidence of intentional discrimination Duffey’s
    inquiry in early 2007 whether Goodman intended to retire. According to Goodman
    Duffey “appeared surprised, shook her head, and ended the meeting.” That event
    occurred more than two years before Alpough joined the supply chain group and had no
    causal relationship to the conditions of employment Goodman has identified as forcing
    him to retire. In addition, Goodman’s subjective interpretation of Duffey’s body
    language and facial expression is simply not direct evidence of age discrimination.
    Similarly, human resources’ purported failure to investigate his complaints Raytheon was
    trying to force him to retire on the basis of age, although arguably circumstantial
    evidence in support of Goodman’s claim, is not direct evidence of discrimination.
    Alpough’s announcement he was going to take the supply chain group in a “new
    direction” and it would no longer be “business as usual,” if anything, is circumstantial
    evidence that Goodman was not the target of age discrimination, but rather that Alpough
    believed there were systemic problems within the group: Alpough, in his brusque
    manner, demanded everyone in the group change the way they had been performing.
    Alpough’s comments also put into context additional statements Goodman contends are
    direct evidence of discrimination—accusations by Alpough Goodman was “stuck in the
    past” and “too slow” and Alpough needed someone with “more energy” handling the job,
    as well Blomer telling Goodman he needed to change the way he was doing my work,
    warning him “not to be a “dinosaur,” and noting dinosaurs “had become extinct.” Putting
    aside the inconsistencies in his testimony, even if made as Goodman now contends, those
    comments would be applicable regardless of an employee’s chronological age—for
    example, to a 37-year-old employee who had been with the company for 12 years, but
    was no longer enthusiastic, motivated to perform diligently or willing to embrace a
    changing workplace or adapt to improve a support group that had been not functioning
    optimally. Indeed, Goodman admitted during his deposition he may have appeared to
    lack a sense of urgency. Extrapolating from these comments that Goodman was being
    20
    criticized because of his age, not performance deficiencies, requires inference and
    presumptions that render these statements circumstantial evidence at best, and very weak
    circumstantial evidence at that.
    Alpough’s direction to Goodman in early 2010 to find other work because
    Alpough had no work for him in space systems, while at the same time purportedly
    refusing to help him find another position within the company, was fully consistent with
    the reported deficiencies in his performance, and thus was not evidence, either direct or
    circumstantial, of pretext or discriminatory intent. Similarly, absent any specific
    statements about Goodman’s age, the remedial steps taken as a result of his poor job
    performance (placement on a performance improvement plan and required tracking of
    daily tasks) provide no evidence of pretext or unlawful intent. Moreover,
    notwithstanding Goodman’s assertion Alpough refused to help him find work, Goodman
    also advanced as direct evidence of intentional discrimination Alpough’s statement to
    him, “I have already spoken to a number of directors. They don’t want anything to do
    with you. They want somebody younger that would be on a career path.” If the adverse
    employment action underlying Goodman’s claims was the failure to appoint him to a
    position in any of those directors’ business units, those statements might well be
    sufficient, without more, to meet Goodman’s burden in opposing summary judgment.
    But, under a constructive discharge theory with Alpough’s treatment of Goodman as the
    fulcrum, they are simply too remote. Moreover, Goodman concedes, when he asked
    Alpough point blank whether he was going to be laid off, Alpough assured him he would
    not be.
    Finally, Goodman argues he was replaced by a much younger man, 30 year-old
    Juan Orozco, which he claims is direct evidence of Raytheon’s discriminatory intent.
    Orozco had been hired during Goodman’s last year of employment and had become his
    supervisor. Orozco, however, testified he only took over Goodman’s responsibilities
    until a permanent replacement was hired six months later in January 2011. Although
    Orozco did not know the age of the replacement employee, a declaration from human
    resources manager Mark Shortt stated she was 53 years old. Whatever evidentiary value
    21
    there may be in Orozco’s temporary assumption of Goodman’s duties, it is, at best, weak
    circumstantial evidence of discriminatory animus. (See Guz, 
    supra,
     24 Cal.4th at
    pp. 366-368.)
    ii. Goodman failed to present specific, substantial circumstantial evidence
    of discriminatory animus
    To demonstrate pretext, circumstantial evidence ““must be ‘specific’ and
    ‘substantial’ in order to create a triable issue with respect to whether the employer
    intended to discriminate” on an improper basis.’” (Batarse v. Service Employees
    Internat. Union, Local 1000 (2012) 
    209 Cal.App.4th 820
    , 834.) The evidence proffered
    by Goodman—that which he mislabeled “direct,” discussed above, as well as that
    presented as circumstantial, when considered as a whole—is insufficient to permit a trier
    of fact to find by a preponderance of the evidence that intentional discrimination caused
    his constructive discharge. (See Guz, 
    supra,
     24 Cal.4th at p. 361.)
    In addition to the evidence reviewed in the preceding section, Goodman contends
    an inference of discrimination may be shown by an employer’s deviation from ordinary
    personnel procedures in the aggrieved employee’s case. (See Kotla v. Regents of
    University of California (2004) 
    115 Cal.App.4th 283
    , 294, fn. 6.) He argues the
    requirement that he record every task he performed daily was neither sanctioned by any
    written human resources policy or procedure nor required of any other employee.
    However, the deposition testimony by Mark Shortt, the person Raytheon designated as its
    person most knowledgeable about human resources policies and procedures, does not, as
    Goodman suggests, demonstrate Raytheon had deviated from ordinary personnel
    procedures by requiring Goodman to complete this task. Shortt, who began working at
    Raytheon in May 2010, a few months before Goodman retired, testified he personally had
    never asked an employee to fill out a time-tracking form and was not aware of other
    employees asked to do so, but clarified, “I think the tool you’re referring to has been used
    before. I just have not personally used it. So that was the question. But there’s not set
    policy around—I—again, think it goes back to the manager and human resources person
    22
    deciding what’s best for that employee, what tools and resources would continue to help
    them develop and improve on areas . . . in a performance improvement plan.”
    Citing Flait v. North American Watch Corp. (1992) 
    3 Cal.App.4th 467
    , 479 (Flait)
    for the proposition pretext may be inferred from “the terminated employee’s job
    performance before termination,” Goodman contends a triable issue of material fact of
    pretext as to his 2009 evaluation is demonstrated by the fact he had either met or
    exceeded expectations in his previous 37 years of annual reviews. Flait, however,
    identified the terminated employee’s job performance prior to termination as just one of
    several factors considered together from which pretext might be inferred: “Pretext may
    also be inferred from the timing of the company’s termination decision, by the identity of
    the person making the decision, and by the terminated employee’s job performance
    before termination.” (Ibid.; accord, Medina v. Multaler, Inc. (C.D.Cal 2007)
    
    547 F.Supp.2d 1099
    , 1130.) In that case Stuart Flait was terminated purportedly
    “because of his attitude toward company policy.” (Flait, at p. 472.) Flait, however, had
    recently complained to John Pistner, “the sole person charged with the decision to
    terminate Flait’s employment,” about sexually offensive comments Pistner had been
    making to one of Flait’s subordinates. The court held a reasonable trier of fact could
    conclude from evidence Flait had last complained a few months before Pistner decided to
    fire him, Flait had increased sales by 60 percent immediately prior to his termination,
    positive appraisals of his performance except for a “few verbal criticisms of his methods”
    and indication there was a possibility Flait would be promoted that the company’s
    articulated reasons for terminating Flait’s employment were “not worthy of credence.”
    (Id. at p. 480; see California Fair Employment & Housing Com. v. Gemini Aluminum
    Corp. (2004) 
    122 Cal.App.4th 1004
    , 1024 [substantial evidence of employer’s lack of
    credibility and company founder’s authority and attitude combined with employee’s
    excellent work record and timing of termination one week after he had complained his
    suspension was unfair because of religious needs would be sufficient to show pretext if
    employer’s showing had been sufficient to shift burden to employee].)
    23
    Here, in contrast, the positive work evaluations were not made immediately prior
    to a termination decision. And, as discussed, there is ample evidence Goodman’s recent
    performance was problematic, not stellar as was the employee’s in Flait. Goodman’s
    contention his performance was not objectively below average, citing Nourrcier’s praise
    of him in June 2009 and positive statements in his 2009 review and some coworker
    evaluations that year, is misleading. The coworker evaluation forms and the annual
    performance reviews ask the “assessor” to identify both key strengths and development
    needs. Accordingly, one would necessarily expect to find affirmative statements in every
    review regardless of the overall rating. For example, Nourrcier’s coworker evaluation for
    the year 2009, from which Goodman quotes, gave him a qualitative rating of only 4
    notwithstanding it contained positive statements, including Goodman was “always
    accessible and responsive” and had a “[h]igh degree of ethics and integrity.” Even a
    coworker evaluation by Brenda Cleary, which gave Goodman a qualitative rating of 2 for
    2009, noted his key strength was “[k]nowledge of program ops.”
    Finally, Goodman contends pretext may be proved using comparative evidence.
    (See Iwekaogwu v. City of Los Angeles (1999) 
    75 Cal.App.4th 803
    , 816.) He argues
    Alpough testified he had concerns about the performance of other people who attended
    the meetings during which Goodman was criticized, but none of them received a needs
    improvement rating that year. That testimony falls short of meeting Goodman’s burden
    of demonstrating he was treated differently from other employees who were similarly
    situated in all relevant respects. (See id. at p. 817 [“comparative evidence of pretext . . .
    [is] evidence that [plaintiff] was treated differently from others who were similarly
    situated”]; see generally Chin et al., Cal. Practice Guide: Employment Litigation (The
    Rutter Group 2013) ¶ 7:466, p. 7-84.9 (rev. # 1, 2011) [“The critical factor for
    comparative evidence is that the compared employees must be similarly situated in all
    respects to plaintiff. The burden is on plaintiff to make this showing.”].)
    In sum, even if we assume, contrary to the trial court’s ruling, Goodman could
    prove the conditions of his employment were “intolerable” and he was constructively
    terminated, he failed to offer specific, substantial evidence that would permit a finding
    24
    the business justification for those conditions advanced by Raytheon were pretextual.
    (See Morgan v. Regents of University of California, supra, 88 Cal.App.4th at p. 69.) The
    mix of vague circumstantial evidence, subjective interpretation and inference and surmise
    offered in his opposition papers failed to raise a triable issue that Raytheon had acted
    with discriminatory animus. (See Horn v. Cushman & Wakefield Western, Inc. (1999)
    
    72 Cal.App.4th 798
    , 816 [“an employee’s subjective personal judgments of his or her
    competence alone do not raise a genuine issue of material fact”]; see also Hersant v.
    Department of Social Services, supra, 57 Cal.App.4th at p. 1005 [to defeat summary
    judgment after employer has presented substantial evidence of a legitimate
    nondiscriminatory reason for its decision, “[i]t is not enough for the employee simply to
    raise triable issues of fact concerning whether the employer’s reasons for taking the
    adverse action were sound. What the employee has brought is not an action for general
    unfairness but for [racial] discrimination”].) Goodman was unable to present “evidence
    supporting a rational inference that intentional discrimination, on grounds prohibited by
    [FEHA] was the true cause of [Raytheon’s] actions.” (Guz, supra, 24 Cal.4th at p. 361.)
    Summary judgment was properly granted as to the discrimination cause of action.
    3. Goodman’s Harassment/Hostile Work Environment Claim Fails Because He
    Did Not Present Evidence of Age-related Conduct Creating an Abusive
    Working Environment
    Pursuant to section 12940, subdivision (j)(1), it is unlawful for “an employer . . .
    or any other person, because of . . . age . . . to harass an employee . . . .” “‘[A]n employee
    claiming harassment based upon a hostile work environment must demonstrate that the
    conduct complained of was severe enough or sufficiently pervasive to alter the conditions
    of employment and create a work environment that qualifies as hostile or abusive to
    employees because of their [age].” (Lyle v. Warner Brothers Television Productions
    (2006) 
    38 Cal.4th 264
    , 279 [discussing sexual harassment claim]; see Cozzi v. County of
    Marin (N.D.Cal. 2011) 
    787 F.Supp.2d 1047
    , 1069 [plaintiff must show he or she “was
    subjected to verbal or physical conduct of an age-related nature, that the conduct was
    unwelcome, and that the conduct was sufficiently severe or pervasive to alter the
    25
    conditions of [his or] her employment and create an abusive work environment”].) As
    with other harassment claims, to be pervasive, the offensive conduct must consist of
    “more than a few isolated incidents.” (Lyle, at p. 284; see Hughes v. Pair (2009) 
    46 Cal.4th 1035
    , 1043 [“[t]here is no recovery ‘for harassment that is occasional, isolated,
    sporadic, or trivial’”].)
    For purposes of his discrimination claim, we accepted without deciding that a jury
    could find Goodman faced objectively intolerable working conditions following
    Alpough’s appointment as director of the space systems supply chain in July 2009 so his
    retirement could be seen as involuntary. Goodman’s constructive discharge theory,
    however, was based primarily on those actions taken by Raytheon to remedy his poor job
    performance—criticism of his work, placement on a performance improvement plan that
    made him ineligible for annual salary increases, and the requirement that he record his
    daily activities and the time taken to complete each task—not the often ambiguous oral
    comments he identified (that is, references to the need for “young blood” and his own
    lack of energy). As discussed, Goodman failed to present specific and substantial
    evidence that would permit a finding the legitimate business justification advanced by
    Raytheon for imposing those remedial requirements was pretextual. Accordingly,
    however unpleasant those conditions may have been, they were not part of an abusive
    work environment created because of Goodman’s age and are irrelevant to his claim of
    harassment. What is left—largely isolated comments regarding (perhaps) age combined
    with Alpough’s generally disrespectful management style—is insufficient to establish
    conduct severe enough or sufficiently pervasive to be actionable. (See Yanowitz v.
    L’Oreal USA, Inc. (2005) 
    36 Cal.4th 1028
    , 1054-1055 [“[m]inor or relatively trivial
    adverse actions or conduct by employers or fellow employees that, from an objective
    perspective, are reasonably likely to do no more than anger or upset an employee cannot
    properly be viewed as materially affecting the terms, conditions, or privileges of
    employment and are not actionable”]; Lyle v. Warner Brothers Television Productions,
    supra, 38 Cal.4th at p. 292; Brennan v. Townsend & O’Leary Enterprises, Inc. (2011)
    
    199 Cal.App.4th 1336
    , 1353-1354.)
    26
    4. Goodman’s Retaliation Claim Fails Because He Presented No Evidence He
    Had Engaged in Protected Activity That Led to an Adverse Employment Action
    To establish a prima facie case of retaliation under FEHA, a plaintiff must show
    he or she engaged in protected activity, the employer subjected the employee to an
    adverse employment action and a causal link existed between the protected activity and
    the employer’s action. (Yanowitz v. L’Oreal USA, Inc., supra, 36 Cal.4th at p. 1042; see
    Soukup v. Law Offices of Herbert Hafif (2006) 
    39 Cal.4th 260
    , 287-288.) Once an
    employee establishes a prima facie case, the burden shifts to the employer to offer a
    legitimate, nonretaliatory reason for the adverse employment action. (Yanowitz, at
    p. 1042 [adopting the burden-shifting analysis of McDonnell Douglas Corp. v. Green,
    
    supra,
     411 U.S. at pp. 802-805].) If the employer produces a legitimate business reason
    for the adverse employment action, “the presumption of retaliation ‘“‘drops out of the
    picture,’”’ and the burden shifts back to the employee to prove intentional retaliation.”
    (Yanowitz, at p. 1042; see also Scotch v. Art Institute of California (2009)
    
    173 Cal.App.4th 986
    , 1004.)
    In his complaint Goodman alleged “his complaints about discrimination and
    harassment because of his age were a factor in defendant’s constructive termination of his
    employment.” Yet at his deposition Goodman could not remember ever telling anyone at
    Raytheon’s human resources department that age was being used against him—testimony
    highlighted by the trial court in granting Raytheon’s motion as to this cause of action due
    to Goodman’s failure to present evidence he had, in fact, engaged in protected activity, as
    well as his inability to demonstrate a causal connection between any complaints he had
    made and his negative performance ratings and the consequences that followed those
    ratings. In its respondent’s brief Raytheon directed this court to evidence before the trial
    court confirming its understanding of the record.
    Goodman does not directly respond to these points in either his opening or reply
    brief, arguing only the evidence of pretext and discrimination advanced in connection
    with his first cause of action also constitutes evidence he experienced retaliation. As we
    27
    discussed, that evidence is insufficient to create a triable issue of material fact as to
    intentional discrimination. It is also insufficient to salvage Goodman’s retaliation claim.
    5. Goodman’s Wrongful Termination Claim Fails for the Same Reason as His
    FEHA Discrimination Claim
    Goodman’s cause of action for wrongful termination in violation of public policy,
    although initially based on a claimed violation of Labor Code section 1102.5, is now
    grounded on his contentions he was constructively terminated by Raytheon because of his
    age and the employment conditions he purportedly found intolerable were not imposed
    because of his own deficient performance. For the reasons discussed above, Raytheon
    demonstrated it had legitimate, nondiscriminatory business reasons for the remedial steps
    it took. Accordingly, as with his discrimination claim, the trial court properly granted
    summary judgment on the wrongful termination cause of action.
    6. Goodman’s Breach of Contract Action Also Fails Because Raytheon Had
    Legitimate, Nondiscriminatory Reasons for the Remedial Steps Goodman
    Asserts as a Constructive Discharge
    Labor Code section 2922 establishes a presumption of at-will employment if the
    parties have made no express oral or written agreement specifying the length of
    employment or the grounds for termination: “An employment, having no specified term,
    may be terminated at the will of either party on notice to the other. . . .” The statutory
    presumption of at-will employment, however, is subject to limitations. “The statute does
    not prevent the parties from agreeing to any limitation, otherwise lawful, on
    the employer’s termination rights. [Citation.] [¶] One example of a contractual
    departure from at-will status is an agreement that the employee will be terminated only
    for good cause [citation], in the sense of ‘“‘a fair and honest cause or reason, regulated by
    good faith . . . ,’” as opposed to one that is “trivial, capricious, unrelated to business
    needs or goals, or pretextual . . . .”’” (Guz, supra, 24 Cal.4th at pp. 335-336; see Foley v.
    Interactive Data Corp. (1988) 
    47 Cal.3d 654
    , 677.)
    Although Raytheon’s employee handbook stated all employment with the
    company was at-will and there was no written agreement between Raytheon and
    Goodman in any way altering the at-will relationship, Goodman asserted, based on his
    28
    length of employment, his exemplary work record, his merit raises and promotions and a
    purported oral assurance of continued employment (from an unnamed person at some
    unknown time), there was either an express or implied promise his employment would
    not be terminated except for good cause. Even accepting the dubious premise Goodman
    raised a triable issue of material fact on this point (see, e.g., Guz, 
    supra,
     24 Cal.4th at
    p. 342 [“[a]bsent other evidence of the employer’s intent, longevity, raises and
    promotions are their own rewards for the employee’s continuing valued service; they do
    not, in and of themselves, additionally constitute a contractual guarantee of future
    employment security”]), and, as before, assuming without deciding the conditions of his
    employment following his deficient performance ratings constituted a constructive
    discharge, Raytheon presented extensive evidence it had good cause to impose those
    conditions based on its evaluations of Goodman’s work. Because Goodman failed to
    present adequate evidence those reasons were pretextual, summary judgment was
    properly granted as to his contract claim.
    DISPOSITION
    The judgment is affirmed. Raytheon and Alpough are to recover their costs on
    appeal.
    PERLUSS, P. J.
    We concur:
    WOODS, J.
    ZELON, J.
    29