Brome v. Cal. Highway Patrol ( 2020 )


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  • Filed 1/28/20
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    FIRST APPELLATE DISTRICT
    DIVISION FIVE
    JAY BROME,
    Plaintiff and Appellant,
    A154612
    v.
    CALIFORNIA HIGHWAY PATROL,                         (Solano County
    Super. Ct. No. FCS047706)
    Defendant and Respondent.
    Jay Brome sued the California Highway Patrol (the Patrol) asserting that, during
    his career as a law enforcement officer, he suffered harassment and discrimination
    because of his sexual orientation in violation of the California Fair Employment and
    Housing Act (Gov. Code, § 12900 et seq.). 1 The trial court granted summary judgment
    to the Patrol, holding that Brome’s claims were filed after the statute of limitations
    expired and a reasonable jury could not have concluded they were timely based on an
    exception to the deadline. The court also rejected Brome’s claim that he was
    constructively discharged. Brome now appeals the grant of summary judgment. We hold
    that the record does not preclude, as a matter of law, a conclusion that his claims were
    timely and that he was constructively discharged. Accordingly, we reverse.
    BACKGROUND
    A.
    Brome began his employment at the Patrol in 1996. During his nearly 20-year
    career, other officers subjected Brome, who was openly gay, to derogatory, homophobic
    1 Undesignated   statutory references are to the Government Code unless otherwise
    specified.
    1
    comments; singled him out for pranks; repeatedly defaced his mailbox; and refused to
    provide him with backup assistance during enforcement stops in the field.
    Brome started in the Patrol’s San Francisco office before transferring to the Contra
    Costa office in 2002. While he worked at those offices, he filed administrative
    complaints about the unlawful harassment and discrimination he suffered, including a
    discrimination complaint with the Department of Fair Employment and Housing (the
    Department) in 2003. The Department ruled that the evidence was insufficient, dismissed
    Brome’s complaints, and issued a right to sue letter. Brome did not file a lawsuit then,
    hoping the Patrol would take his complaints seriously and remedy the situation.
    Seeking a better work environment, Brome ultimately transferred to the Patrol’s
    Solano County office in 2008. At that office, his fellow officers presumed he was gay.
    Homophobic “locker room” talk using words like “gay or fag” “was ongoing” and “very
    common” amongst the officers there. Officers “would use gay in a negative
    connotation,” saying things like “[o]h, I hated that movie, it was so gay,” or “[q]uit
    looking at me, [f]aggot.” An officer made up a poem about Brome’s sexual orientation.
    In another incident, officers used the word “faggots” to describe the potential victims of a
    hate crime that a recently arrested individual had planned to commit against
    homosexuals. This type of locker room talk “lessened” over time at the Solano office
    because officers “didn’t want to say things around [Brome].”
    Officers at the Solano office frequently refused to provide Brome with backup
    assistance during enforcement stops, which led him to fear for his life. Brome was “the
    only one who did not receive backup on a daily basis,” and “every time [he] went to work
    within [his] 12-hour day this would typically happen.” These denials of assistance
    happened so often that it was “impossible to list them all.” Brome was left to handle
    high-risk situations that generally should be handled by at least two officers, such as
    high-speed vehicle pursuits, impounding vehicles, or hit-and-run accidents, on his own.
    When asked if “it would be appropriate for at least two officers to respond” to situations
    similar to those in which Brome was denied backup, his captain testified, “[a]t a
    minimum.” An officer without backup assistance would be in a “very precarious”
    2
    situation. Some officers who refused to back Brome up were known to be homophobic
    or had cut off contact with other officers known to be gay. Brome’s captain testified that
    “not responding to other officers’ calls is a serious allegation” and “[i]t is a . . . corrosive
    thing to have officers not responding to other officers’ calls because of some perceived
    bias.”
    When Brome won the Solano Area Officer of the Year Award in October 2013,
    the Patrol never displayed his photograph, in a break from office practice. A photograph
    of the previous year’s winner remained displayed throughout 2014.
    Through 2014, Brome complained to his superiors at the Solano office, raising
    concerns including the denials of backup assistance as well as the failure to display his
    Officer of the Year photo. His superiors understood Brome believed he was treated
    differently based on his sexual orientation. His supervisors told him “they would look
    into [the issues] and take care of it.” His captain testified that they did look into the
    denials of backup assistance, determined that at least one officer had acted
    inappropriately, and disciplined that officer. However, the problems continued and
    Brome believed that “management refused to do anything about it.”
    As a result, Brome feared for his life during enforcement stops, experienced
    headaches, muscle pain, stomach issues, anxiety and stress, and became suicidal by early
    2015. In January 2015, he went on medical leave and filed a workers’ compensation
    claim based on work-related stress. When a sergeant texted him about his compensation
    claim, Brome said he preferred that the Solano office not contact him and explained: “I
    have been in counseling my entire career due to the harassment and hostile work
    environment at the [Patrol].”
    Shortly after Brome took leave, his captain sent him a letter expressing concern
    regarding his allegations of harassment and a hostile work environment. His captain
    stated that the Patrol “remain[s] committed to provide a safe and healthy work
    environment that is free of discrimination and harassment for all employees and want[s]
    to work with you to that end.” He wrote: “I genuinely hope you allow us the opportunity
    to work together to resolve your work-related issues.” The captain understood that
    3
    Brome was alleging workplace harassment and that he had not only a workers’
    compensation claim but also a potential discrimination complaint.
    Brome’s workers’ compensation claim was resolved in his favor on October 27,
    2015. He took industrial disability retirement on February 29, 2016, ending his
    employment with the Patrol.
    B.
    On September 15, 2016, Brome filed an administrative complaint with the
    Department of Fair Employment and Housing. He filed a lawsuit the next day, asserting
    four claims under the Fair Employment and Housing Act (the Act): discrimination based
    on sexual orientation (§ 12940, subd. (a)); harassment based on sexual orientation (§
    12940, subd. (j)); failure to prevent harassment (§ 12940, subd. (k)); and retaliation (§
    12940, subd. (h)). He also asserted a claim for intentional infliction of emotional distress
    that is not at issue in this appeal.
    The Patrol sought summary judgment, contending Brome’s claims were untimely
    because he did not file his administrative complaint within one year of the challenged
    actions, as required under former section 12960, subdivision (d). 2 Given the date of
    Brome’s administrative complaint, he would ordinarily be able to sue based on acts
    occurring during the one-year period immediately prior, or on or after September 15,
    2015. However, because the crux of his case concerns circumstances that occurred
    before his medical leave began in January 2015, he asserted that exceptions to the one-
    year deadline were applicable.
    2 On January 1, 2020, an amendment to section 12960 took effect that enlarges the time
    for filing a Department claim to three years from the date of the challenged conduct.
    (See 12960, subd. (e).) The amended statute does not affect our resolution of the issues
    Brome raises on appeal, which concern whether as a matter of law, his claims were
    untimely under the one-year deadline in former section 12960, subdivision (d). We
    express no opinion on the effect of the amended statute should a jury determine, on
    remand, that Brome’s claims are timely under former section 12960, subdivision (d).
    (See Lopez v. Sony Electronics, Inc. (2018) 5 Cal.5th 627, 640-641.)
    4
    Brome relied on a doctrine known as equitable tolling, which allows the
    suspension or extension of a limitations period under certain circumstances. (See
    McDonald v. Antelope Valley Community College Dist. (2008) 
    45 Cal. 4th 88
    , 99-100
    (McDonald).) He argued that the filing of his workers’ compensation claim should stop
    the clock on his one-year filing deadline during the pendency of his compensation claim.
    Brome also relied on the continuing violation doctrine, under which an employer may be
    liable for acts occurring before the limitations period if they are sufficiently linked to
    unlawful conduct that occurred within the period. (See Richards v. CH2M Hill, Inc.
    (2001) 
    26 Cal. 4th 798
    , 802 (Richards).) In addition, he asserted that his complaint was
    timely based on a constructive discharge theory because his working conditions were so
    intolerable that they effectively forced him to take disability retirement in February 2016.
    (See Turner v. Anheuser-Busch, Inc. (1994) 
    7 Cal. 4th 1238
    , 1246-51 (Turner).)
    The trial court assumed the deadline could be tolled during the 285 days Brome’s
    compensation claim was pending, which allowed him to rely on acts occurring on or after
    December 5, 2014. However, the court rejected Brome’s continuing violation argument,
    concluding he failed to present evidence of actionable conduct within the limitations
    period. The court rejected Brome’s constructive discharge argument on the merits,
    holding that he failed to establish intolerable working conditions. 3
    DISCUSSION
    A.
    We construe the facts in the light most favorable to Brome, the losing party on
    summary judgment. 
    (McDonald, supra
    , 45 Cal.4th at pp. 96-97.) The existence of a
    triable issue of fact is a legal question that we review de novo. (Limited Stores, Inc. v.
    3   Brome requests that we take judicial notice of a letter sent to his attorney by the
    Patrol’s counsel shortly after the trial court issued its decision. The letter discloses that
    the Patrol belatedly discovered evidence from 1998 and 2001. Because the letter has
    little relevance to a material issue in this appeal, we deny the request. (Ketchum v. Moses
    (2001) 
    24 Cal. 4th 1122
    , 1135 fn. 1.)
    5
    Franchise Tax Bd. (2007) 
    152 Cal. App. 4th 1491
    , 1495-1496; see also Aryeh v. Canon
    Business Solutions, Inc. (2013) 
    55 Cal. 4th 1185
    , 1191 (Aryeh).
    B.
    Brome asserts that the filing of his workers’ compensation claim could equitably
    toll the one-year deadline for filing his discrimination claim with the Department of Fair
    Employment and Housing. We agree.
    The equitable tolling doctrine operates to “ ‘suspend or extend a statute of
    limitations as necessary to ensure fundamental practicality and fairness.’ ” 
    (McDonald, supra
    , 45 Cal.4th at p. 99, quoting Lantzy v. Centex Homes (2003) 
    31 Cal. 4th 363
    , 370
    (Lantzy).) Equitable tolling reflects “ ‘a general policy which favors relieving [a]
    plaintiff from the bar of a limitations statute when, possessing several legal remedies he,
    reasonably and in good faith, pursues one.’” (J.M. v. Huntington Beach Union High
    School Dist. (2017) 2 Cal.5th 648, 657, quoting Addison v. State of California (1978) 
    21 Cal. 3d 313
    , 317 (Addison).) The doctrine encourages the resolution of meritorious
    claims while avoiding unnecessary litigation and alleviating the burden of pursuing
    multiple remedies at once. 
    (McDonald, supra
    , 45 Cal.4th at pp. 100, 108-109; Elkins v.
    Derby (1974) 
    12 Cal. 3d 410
    , 419-420 (Elkins).)
    Our Supreme Court has held that equitable tolling is available in cases under the
    Act. In McDonald, the Supreme Court held that the deadline for filing an administrative
    claim under the Act could be tolled while a plaintiff is voluntarily pursuing alternate
    remedies. 
    (McDonald, supra
    , 45 Cal.4th at p. 106.) McDonald recognized that equitable
    tolling is consistent with the Act’s mandate that it be liberally construed to safeguard the
    right to a workplace free of discrimination. (Id. at pp. 107-108, citing 
    Richards, supra
    ,
    26 Cal.4th at p. 819.) Under McDonald, the time for filing a claim pursuant to the Act
    may be tolled where the plaintiff can establish “three elements: ‘timely notice, and lack
    of prejudice, to the defendant, and reasonable and good faith conduct on the part of the
    plaintiff.’ ” 
    (McDonald, supra
    , 45 Cal.4th at p. 102, quoting 
    Addison, supra
    , 21 Cal.3d at
    p. 319.)
    6
    We turn to whether the undisputed facts, viewed in the light most favorable to
    Brome, sufficed to create a triable issue on each element.
    1.
    To satisfy timely notice, “filing of the first claim must alert the defendant in the
    second claim of the need to begin investigating the facts which form the basis for the
    second claim.” 
    (McDonald, supra
    , 45 Cal.4th at p. 102, fn. 2; see also 
    Elkins, supra
    , 12
    Cal.3d at pp. 412, 417-418.)
    Here, a jury could reasonably conclude that Brome’s workers’ compensation claim
    put the Patrol on notice of his potential discrimination claims. Brome filed a workers’
    compensation claim during the limitations period, asserting a work-related stress injury.
    To determine whether Brome’s stress was work-related, the Patrol would have needed to
    investigate the circumstances that caused him stress. (See 
    Elkins, supra
    , 12 Cal.3d at p.
    418 [“After the filing of a compensation claim, the employer can identify and locate
    persons with knowledge of the events or circumstances causing the injury.”].) The same
    circumstances form the basis for Brome’s discrimination claims, as his stress injury was
    caused by the harassment and hostile work environment he alleges.
    Additionally, in responding to his workers’ compensation claim, Brome’s superior
    officers were well aware of his discrimination concerns. When the Patrol reached out to
    Brome regarding his compensation claim, he stated he was in counselling throughout his
    career due to harassment and a hostile work environment. His captain testified he
    understood that Brome was asserting not only an injury claim but also a discrimination
    claim. In response, Brome’s captain sent him a letter affirming the Patrol’s commitment
    to a workplace free of discrimination, and he provided information about filing a
    discrimination complaint.
    Our conclusion that Brome’s compensation claim could have provided notice of
    his discrimination claims is reinforced by the workers’ compensation scheme. Workers’
    compensation claims and discrimination claims may involve overlapping circumstances.
    (See, e.g., Lab. Code, § 3208.3, subd. (e)(4) [permitting recovery for psychiatric injury
    caused by “sexual or racial harassment”], and subd. (h) [providing that recovery for
    7
    psychiatric injury is unavailable if the injury was “substantially caused by a lawful,
    nondiscriminatory, good faith personnel action”].) Accordingly, “claims, . . . based on
    sexual or racial discrimination or other conduct contrary to fundamental public policy . . .
    may be the subject of both workers’ compensation proceedings and civil actions.”
    (Claxton v. Waters (2004) 
    34 Cal. 4th 367
    , 373 [standard workers’ compensation claims
    release form inapplicable to claims in separate action under the Act]; City of Moorpark v.
    Superior Court (1998) 
    18 Cal. 4th 1143
    , 1157 [workers’ compensation provision
    prohibiting discrimination based on work-related disability is not the exclusive remedy
    for such discrimination, as remedies pursuant to the Act remain available].)
    In short, we reject the assertion that, as a matter of law, Brome’s compensation
    claim failed to provide notice that the Patrol faced potential discrimination liability.
    2.
    We next consider whether equitable tolling would prejudice the Patrol. We hold
    that a reasonable jury could find it would not.
    The Patrol argues that equitable tolling would be prejudicial because a workers’
    compensation claim is legally distinct from a claim under the Act. However, the Patrol’s
    position cannot be squared with our Supreme Court’s decision in McDonald. As
    McDonald explained, the prejudice element is “ ‘ a requirement that the facts of the two
    claims be identical or at least so similar that the defendant’s investigation of the first
    claim will put him in a position to fairly defend the second.’ ” 
    (McDonald, supra
    , 45
    Cal.4th at p. 102, fn. 2, quoting Collier v. City of Pasadena (1983) 
    142 Cal. App. 3d 917
    ,
    925.) The test for equitable tolling contains no requirement that the legal claims
    themselves be identical but instead focuses on whether the facts are similar enough that
    an investigation of one claim will allow collection and preservation of evidence
    concerning the other. (See 
    McDonald, supra
    , 45 Cal.4th at p. 102 & fn. 2.) Equitable
    tolling is thus analogous to the doctrine allowing a later amended complaint to “relate
    back” to the date the original complaint was filed; the latter doctrine assumes that a
    defendant will not be prejudiced if new claims are added to the complaint, “provided that
    8
    recovery is still sought upon the same general set of facts that underlay the original
    complaint.” (
    Elkins, supra
    , 12 Cal.3d at p. 418, fn. omitted.)
    Consistent with McDonald, Elkins held that a workers’ compensation claim could
    support equitable tolling for a personal injury action even though the claims were not co-
    extensive. (
    Elkins, supra
    , 12 Cal.3d at pp. 412, 417-418.) Because the compensation
    claim did not require fault, “an employer notified of a compensation claim may fail to
    gather evidence of fault, and such evidence could prove critical in a subsequent tort
    action.” (Id. at p. 418.) But the filing of the compensation claim nonetheless affords the
    employer an opportunity to “identify and locate persons with knowledge of the events or
    circumstances causing the injury” and thereby “take[] the critical steps necessary to
    preserve evidence respecting fault.” (Ibid.) Elkins concluded that prejudice to the
    employer would be minimal and its interest in prompt notice was satisfied. (Id. at pp.
    417-418.) (See also, e.g., Hopkins v. Kedzierski (2014) 
    225 Cal. App. 4th 736
    , 752-753
    [workers’ compensation claim could toll limitations period for premises liability claim,
    and damages recoverable in the two claims need not be coextensive]; Myers v. County of
    Orange (1970) 
    6 Cal. App. 3d 626
    , 637 [claim period tolled while plaintiff pursued
    reinstatement remedy to restore deceased husband’s employment status and survivor
    benefits, even though plaintiff’s subsequent claim involved “a different cause of action”
    for wrongful discharge]; Tu-Vu Drive-In Corp. v. Davies (1967) 
    66 Cal. 2d 435
    , 436-437
    [challenge to writ of execution that led to wrongful property seizure could toll limitations
    period for claims for reputational and business harm caused by property seizure].).
    We find unpersuasive the Patrol’s reliance on Aerojet General Corp. v. Superior
    Court (1986) 
    177 Cal. App. 3d 950
    (Aerojet), which held that a workers’ compensation
    claim could not provide tolling for a fraudulent concealment action. (Id. at pp. 954-956.)
    Aerojet reasoned that the filing of the compensation claim “did not alert defendants to the
    nature or the imminence” of the other claim because the “evidence an employer might
    gather during the pendency of a worker’s compensation action . . . will serve him not at
    all in a suit for fraudulent concealment.” (Id. at p. 956.)
    9
    Here, in contrast, an investigation concerning the source of Brome’s work-related
    stress should have preserved evidence concerning his discrimination claims. Indeed, the
    record reflects that after Brome filed his workers’ compensation claim, the Patrol had
    “lots of conversations back during that time period” about whether the disability Brome
    asserted was “because of work-related issues or other related issues[.]” Brome’s captain
    was aware of Brome’s belief that he was treated differently based on his sexual
    orientation and understood he had a potential discrimination claim. Although the Patrol
    asserts that it could not investigate because Brome asked not to be contacted, the record
    reflects that the Patrol repeatedly communicated with Brome during his medical leave
    and that he was responsive. A trier of fact could thus reasonably conclude that equitable
    tolling would not prejudice the Patrol.
    3.
    The third equitable tolling element concerns whether the plaintiff exhibited good
    faith and reasonable conduct. 
    (McDonald, supra
    , 45 Cal.4th at p. 102.) We conclude
    Brome has raised a triable issue of fact on this issue. The Patrol complains that Brome
    did not exhibit good faith because he took 11 months after the resolution of his workers’
    compensation claim to file his claim under the Act. But after years of harassment and
    hostility due to anti-gay bias at the Patrol, Brome was so distressed that he became
    suicidal and was unable to work, and he was denied adequate counselling while
    struggling to recover. Although 11 months elapsed, we cannot say that Brome is unable
    to meet the good faith requirement as a matter of law.
    We therefore conclude that a reasonable trier of fact may find that Brome has met
    the elements for equitable tolling, which would toll the Act’s limitations period during
    the 285 days that his workers’ compensation claim was pending. (See 
    Lantzy, supra
    , 31
    Cal.4th at p. 370 [effect of tolling is to stop the running of the limitations period during
    the tolling event].) If a jury so finds, then Brome’s claims would be timely if he can also
    establish unlawful conduct by the Patrol occurring on or after December 5, 2014.
    10
    C.
    Brome contends that he may also rely on conduct occurring prior to December 5,
    2014, because the harassment, hostile environment, and discrimination he challenges
    constituted a continuing violation. We agree that the record does not, as a matter of law,
    preclude him from establishing a continuing violation.
    The continuing violation doctrine “allows liability for unlawful employer conduct
    occurring outside the statute of limitations if it is sufficiently connected to unlawful
    conduct within the limitations period.” (
    Richards, supra
    , 26 Cal.4th at p. 802.)
    “Allegations of a pattern of reasonably frequent and similar acts may, in a given case,
    justify treating the acts as an indivisible course of conduct actionable in its entirety.”
    
    (Aryeh, supra
    , 55 Cal.4th at p. 1198.) Applied to discrimination cases, the doctrine
    reflects a legislative judgment that the statute of limitations “should not be interpreted to
    impose serious practical difficulties on an employee’s ability to vindicate this right
    through litigation if it can be reasonably interpreted otherwise.” (
    Richards, supra
    , 26
    Cal.4th at pp. 820-821.) Further, the continuing violation doctrine seeks to promote
    informal resolution of grievances and avoid premature or unnecessary litigation. (Ibid.)
    It also reflects an understanding that unlawful acts that “in isolation may seem trivial can
    assume greater significance and constitute a greater injury when viewed as one of a series
    of such [acts].” (Id. at p. 822.)
    To establish a continuing violation, an employee must show that “the employer’s
    unlawful actions are (1) sufficiently similar in kind—recognizing, . . . that similar kinds
    of unlawful employer conduct, such as acts of harassment or failures to reasonably
    accommodate disability, may take a number of different forms [citation]; (2) have
    occurred with reasonable frequency; (3) and have not acquired a degree of permanence
    [citation].” (
    Richards, supra
    , 26 Cal.4th at p. 823.) In cases involving ongoing
    harassment or failure to accommodate a disability, the unlawful acts will not have gained
    “permanence” unless the “employer’s statements and actions make clear to a reasonable
    employee that any further efforts at informal conciliation to obtain reasonable
    accommodation or end harassment will be futile.” (Ibid.) The courts have applied the
    11
    continuing violation doctrine more broadly in harassment and accommodation cases,
    “either concluding the employer’s actions had little ‘permanence’ or else giving little
    weight to the permanence factor.” (Id. at p. 817.)
    Regarding the first factor, we conclude Brome has presented evidence sufficient
    for a reasonable jury to find that similar kinds of actionable conduct occurred prior to and
    during the limitations period. Although the trial court held he failed to present evidence
    of such conduct within the period, Brome testified that other officers denied him backup
    assistance during every shift he worked and that he was the only officer denied backup
    assistance on a “daily basis.” His evidence indicated that use of homophobic, derogatory
    language was “ongoing” and “very common” at the Solano office and that the failure to
    display his Officer of the Year photograph continued to the end of 2014. In addition, by
    mid-January 2015, because of his working conditions, Brome’s mental state had
    deteriorated to the point that he felt suicidal. We cannot say that, as a matter of law, the
    record precludes a jury from finding that Brome continued to experience similar kinds of
    harassment and discrimination through January 2015. (Cf. Dominguez v. Washington
    Mutual Bank (2008) 
    168 Cal. App. 4th 714
    , 723-724 [triable issue that actionable conduct
    continued into limitations period where employee testified that coworker “constantly”
    blocked access to her work station, jammed her equipment several times, and interfered
    with her work in other ways].) 4
    The same evidence could suffice to establish that the acts of which Brome
    complained occurred with reasonable frequency. (See, e.g., Birschtein v. New United
    Motor Manufacturing, Inc. (2001) 
    92 Cal. App. 4th 994
    , 1006 [employee raised triable
    issue on frequency prong where discriminatory acts were “intermittent and
    discontinuous” in part]). The daily denial of backup assistance, “ongoing” and “very
    4 Brome also contends a jury could conclude that during his medical leave, the
    Patrol unlawfully interfered with his workers’ compensation claim, and that the Patrol’s
    communications with him concerning his leave constituted harassment similar to
    unlawful conduct occurring prior to the limitations period. Because we find no evidence
    that the Patrol acted unlawfully during his medical leave, we reject this argument.
    12
    common” use of homophobic language, and continuing refusal to display his award
    photograph support such a conclusion.
    Whether these problems had gained permanence prior to the limitations period is a
    closer question. The Patrol contends that the fact that the problems continued for years
    should have put Brome on notice that the situation could not be remedied without
    litigation, and it points to evidence that Brome himself felt hopeless at times. But a jury
    might find it was reasonable for Brome to seek a fresh start at the Solano office and
    request assistance from his superiors there once similar problems arose.
    Moreover, the Patrol’s words and actions could support a conclusion that the
    situation was not futile. (See 
    Richards, supra
    , 26 Cal.4th at p. 823 [permanence inquiry
    considers “[i]f the employer has made clear in word and deed that the employee’s” efforts
    at conciliation are “futile.”]; 
    id. at pp.
    823-824 [statute of limitations begins to run when
    the employer “mak[es] clear to the employee in a definitive manner” that the employee’s
    requests have been rejected].) At no time did Brome’s superiors indicate they had
    reached an impasse, they were rejecting his concerns, or that he should leave or give up.
    Instead, they consistently told him they would look into and address his concerns. His
    captain testified that they did look into the situation and at least one officer was
    disciplined. Brome also won the Officer of the Year award in late 2013. And, critically,
    the day after Brome took medical leave in January 2015, his captain sent him a letter
    affirming that “we remain committed to provide [sic] a safe and healthy work
    environment that is free of discrimination and harassment for all employees and want to
    work with you to that end.” The letter stated that they “valued” him as an employee and
    “genuinely” hoped to work with him to resolve his issues. While it is possible that a jury
    could conclude the situation was objectively futile, that is not the only conclusion
    supported by the record. (See Yanowitz v. L’Oreal USA, Inc. (2005) 
    36 Cal. 4th 1028
    ,
    1059-1060 [a reasonable jury could conclude situation was not futile until employer
    “finally rebuffed” employee’s efforts to discuss her concerns].)
    The Patrol’s cases are inapposite because each involve a definitive rejection of the
    employee’s concerns. (See, e.g., Jumaane v. City of Los Angeles (2015) 
    241 Cal. App. 4th 13
    1390, 1403-1404 [employer responded to employee’s discrimination complaints by
    repeatedly reprimanding and disciplining him, transferring him, and rejecting his
    grievances; employee testified that before the limitations period, he knew further efforts
    were futile]; Cucuzza v. City of Santa Clara (2002) 
    104 Cal. App. 4th 1031
    , 1042-1043
    [finding permanence when employer responded to employee’s complaint about loss of
    duties by offering a transfer, reasoning: “We can conceive of little that would be a more
    definitive denial of plaintiff’s request to perform certain job duties than an offer to
    transfer her out of the job altogether.”]; Weeks v. Union Pacific Railroad Company
    (2015) 
    137 F. Supp. 3d 1204
    , 1226 [permanence where employer denied 30 transfer or
    reassignment requests and situation remained unchanged for 4 years].)
    We cannot conclude that the continuing violation doctrine is inapplicable as a
    matter of law.
    D.
    Finally, Brome asserts that the trial court erred in concluding he is unable to
    establish that he was constructively discharged as a matter of law. We agree.
    To establish constructive discharge, an employee must show that the employee’s
    working conditions were so intolerable or aggravated that a reasonable employee would
    be forced to resign and that the employer either created or knowingly permitted those
    conditions, such that a reasonable employer would realize that a reasonable employee in
    such circumstances would resign. 
    (Turner, supra
    , 7 Cal.4th at pp. 1251, 1246-1250; see
    also Ortiz v. Dameron Hospital Association (2019) 37 Cal.App.5th 568, 578-579.) To be
    intolerable, working conditions must be “unusually ‘aggravated’ or amount to a
    ‘continuous pattern.’” (Turner, 7 Cal.4th at pp. 1246-1247; see also 
    id. [“The conditions
    giving rise to the resignation must be sufficiently extraordinary and egregious”]). Each
    individual incident need not be sufficient standing alone to force a resignation; rather, the
    accumulation of discriminatory treatment over time can amount to intolerable working
    conditions. (See, e.g., Thompson v. Tracor Flight Systems., Inc. (2001) 
    86 Cal. App. 4th 1156
    , 1171-1072 [“even though individual incidents in a campaign of harassment do not
    constitute justification for an employee to resign, the overall campaign of harassment can
    14
    constitute such a justification”]; Valdez v. City of Los Angeles (1991) 
    231 Cal. App. 3d 1043
    , 1056 (Valdez) [employee can establish constructive discharge by showing a
    “ ‘continuous pattern of discriminatory treatment over a period of years.’ ”].)
    We conclude that Brome has raised a triable issue as to whether his working
    conditions were so intolerable that a reasonable employee would have resigned. Unlike
    the other officers at the Solano office, Brome was routinely forced to respond to high-risk
    enforcement and accident scenes on his own, placing his life in danger. These denials of
    backup assistance happened daily and were at least in some instances due to his sexual
    orientation. His captain testified that the denial of backup could put an officer in a “very
    precarious” situation, reinforcing that a reasonable officer would have found the
    conditions objectively intolerable. (See 
    Valdez, supra
    , 231 Cal.App.3d at p. 1057, fn.2
    [“The psychological stress and increased physical danger of going into the field unable to
    count on fellow officers for assistance could itself represent an intolerable condition.”].)
    The Patrol contends that the working conditions could not have been intolerable if
    Brome endured them for years. But Brome transferred to the Solano office because he
    was hoping to get away from the discrimination and harassment he suffered in his
    previous post, and once there he sought resolution by repeatedly complaining to his
    superiors. Because of his working conditions, Brome suffered from anxiety, trauma, and
    sleep disturbances, and eventually became suicidal. Viewed as a whole, the record could
    support a conclusion that Brome’s working conditions became objectively intolerable
    over time and would have forced a reasonable employee to resign. (See 
    Valdez, supra
    ,
    231 Cal.App.3d at p. 1058 [“The length of time the plaintiff remained on the job is
    relevant in determining the severity of the impact of the working conditions but does not
    as a matter of law prevent the plaintiff from proceeding” on a constructive discharge
    claim]; see also 
    Turner, supra
    , 7 Cal.4th at p. 1254.)
    Further, although a jury could find that the Patrol tried to address the problem,
    there is also evidence to support a finding that the Patrol knowingly permitted the
    intolerable conditions. Brome’s superiors knew of his complaints and understood he
    believed he faced these conditions due to sexual orientation discrimination. Although
    15
    they took some action, the denials of backup happened “daily” and “management refused
    to do anything about it.” While it is not the only possible conclusion to draw, there is
    enough evidence for a reasonable trier of fact to conclude that the Patrol knowingly
    permitted these conditions and should have known that a reasonable employee in
    Brome’s position would resign.
    We recognize the potential tension between Brome’s theories: the conditions were
    so intolerable that a reasonable employee would feel forced to resign (for purposes of
    establishing constructive discharge), and yet the same employee could reasonably believe
    the situation was salvageable (for purposes of establishing a continuing violation). But at
    this stage of the litigation, our task is simply to determine whether facts in the record
    could support either proposition. It will be the jury’s job to reconcile the evidence at
    trial, and it may well conclude that Brome has proven only one or the other.
    DISPOSITION
    The judgment is reversed, and the matter remanded to the trial court with
    instructions to deny the Patrol’s motion for summary judgment as to Brome’s Fair
    Employment and Housing Act claims. Brome is entitled to costs on appeal. (Cal. Rules
    of Court, rule 8.278(a).)
    16
    _________________________
    BURNS, J.
    WE CONCUR:
    _________________________
    SIMONS, Acting P. J.
    _________________________
    NEEDHAM, J.
    A154612
    17
    Superior Court of Solano County, Case No. FCS047706, Judge Michael Mattice
    Rosen Bien Galvan & Grunfeld LLP, Gay Crosthwait Grunfeld, Lisa A. Ellis and
    Benjamin Joseph Bien-Kahn, for Plaintiff and Appellant.
    Xavier Becerra, Attorney General, Chris A. Knudsen, Senior Assistant Attorney General,
    Peter D. Halloran, Supervising Deputy Attorney General, and Jennifer G. Stoecklein,
    Deputy Attorney General, for Defendant and Respondent.
    National Center for Lesbian Rights, Amy Elizabeth Whelan and Asaf Orr, for GLBTQ
    Advocates & Defenders, Lambda Legal Defense and Education Fund, Inc., National
    Center for Transgender Equality, and San Francisco LGBT Center as Amici Curiae on
    behalf of Plaintiff and Appellant.
    18