Alexander v. Community Hospital of Long Beach ( 2020 )


Menu:
  • Filed 2/13/20; Certified for publication 3/10/20 (order attached)
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION ONE
    JUDY ALEXANDER et al.,                                    B279155, B280916
    Plaintiffs and Respondents,                       (Los Angeles County
    Super. Ct. No. BC426353)
    v.
    COMMUNITY HOSPITAL OF LONG
    BEACH et al.,
    Defendants and Appellants.
    APPEAL from a judgment of the Superior Court of Los
    Angeles County, Michael Johnson, Judge. Reversed with
    directions.
    Lewis Brisbois Bisgaard & Smith, Raul L. Martinez, Gary
    M. Lape, John L. Barber, Laura J. Anson for Defendant and
    Appellant Community Hospital of Long Beach.
    Horvitz & Levy, Jason R. Litt, Bradley S. Pauley; Gordon &
    Rees, Don Willenburg for Defendants and Appellants Memorial
    Psychiatric Health Services, Inc., and Memorial Counseling
    Associates Medical Group, Inc.
    Law Offices of Maryann P. Gallagher, Maryann P.
    Gallagher; Law Office of Shawn Dantzler, Shawn M. Dantzler;
    Benedon & Serlin, Douglas G. Benedon, Gerald M. Serlin for
    Plaintiffs and Respondents.
    ___________________________________
    A jury found that a hospital and medical group created a
    hostile work environment and wrongfully discharged three
    nurses based on their opposition to a supervisor’s harassment,
    using a pretext that the nurses had abused a patient. The nurses
    soon found new jobs, but a year later lost them when the State of
    California filed criminal charges against them for the patient
    abuse. They were acquitted of the charges. The jury awarded
    the nurses substantial past and future economic and
    noneconomic damages suffered up to and after—but not during—
    their second round of employment. The hospital and medical
    group appeal, and the nurses cross-appeal.
    The hospital and medical group contend insufficient
    evidence supported the verdict in several respects, the jury
    improperly awarded damages caused by the criminal prosecution,
    and the trial court made prejudicial evidentiary errors. The
    medical group further contends the nurses failed to exhaust their
    administrative remedies as to it. The nurses argue a second
    medical group should have been found liable as an alter ego of
    the first.
    We conclude plaintiffs failed to exhaust their
    administrative remedies against the medical group; insufficient
    evidence supported some of the jury’s findings and its damages
    awards; and the court made several prejudicial evidentiary
    errors. We also conclude the second medical group may not be
    2
    held liable on an alter ego theory. We therefore reverse the
    judgment and remand the matter for further proceedings.
    BACKGROUND
    As this matter is before us on appeal from a judgment in
    favor of the nurses after a jury trial, we view the evidence in
    favor of the judgment. (Roby v. McKesson Corp. (2009) 
    47 Cal.4th 686
    , 694.)
    I.     The Nurses’ Employment
    A.    Community Hospital
    1.     Employment Structure
    Judy Alexander, Johann Hellmannsberger, and Lisa Harris
    worked as nurses in the Behavioral Health Unit of Community
    Hospital of Long Beach (Community Hospital or simply the
    hospital). All received good reviews.
    In 1989, in response to Community Hospital’s predecessor’s
    announced plan to close its psychiatric unit, eight psychiatrists
    founded two corporations to take over the unit’s operations. The
    first, Memorial Psychiatric Health Services (MPHS), an
    S-Corporation, was founded to run the hospital’s locked mental
    health ward. The second, Memorial Counseling Associates
    Medical Group (MCA), a professional C-corporation, would supply
    physicians for patients in the ward.
    Community Hospital, which no longer operates, contracted
    with MPHS to operate its Behavioral Health Unit. Pursuant to
    the agreement MPHS provided administrative services for the
    unit and employed and managed its director, Keith Kohl. Kohl’s
    direct supervisor was Jill Schmidt, MPHS’s Vice-President of
    Operations.
    The hospital separately contracted with MCA to provide
    physicians for the unit.
    3
    Personnel issues involving employees other than Kohl or
    the physicians were managed by Valerie Martin, the hospital’s
    human resources director.
    2.     Alexander Complained about Kohl’s Conduct
    As director of the Behavioral Health Unit, Kohl
    discriminated in favor of male staff—particularly gay men—with
    respect to scheduling, assignments and promotions; rewarded
    male employees with gift certificates based on their attire; and
    regularly used sexually explicit language that favored
    homosexuality and denigrated heterosexuality.
    Alexander felt demeaned and humiliated by Kohl and
    fearful of his reprisals. She complained four or five times to
    Adrian Taves, the hospital’s director of education, that Kohl was
    “flamboyantly gay,” but was told there was nothing inappropriate
    about gay mannerisms, and simply to avoid Kohl.
    A few weeks before she was terminated, Alexander
    complained to Taves that Kohl had berated her in his office, and
    was told to take the complaint to Martin, the human resources
    director. But Martin told her that the last person who had
    complained about Kohl was no longer employed by the hospital,
    and asked Alexander if she was sure she really wanted to make
    that complaint. Alexander left human resources without filing a
    formal complaint, and eventually transferred to the night shift to
    avoid Kohl.
    3.     The “Hailey” Incident
    During the night shift of April 15, 2009, one of the patients,
    “Hailey,” was yelling, cursing, pacing, punching and kicking the
    walls. When she threatened Hellmannsberger with violence,
    Harris and Hellmannsberger each took one of her arms and
    escorted her to an open seclusion room, which had only a bare
    4
    bed with no physical restraints. Hailey continued to pace, curse,
    and kick the walls, and told Hellmannsberger she wanted her
    “fucking shot” of anti-anxiety medication.
    Hellmannsberger obtained a physician’s order for the
    medication, declined the doctor’s offer of a physical restraint
    order, and instructed Alexander to prepare the dosage. In
    response to Harris’s call to another wing, Nurses Dale Ortiz and
    Russell Green and mental health worker Shenae Berry came to
    assist. Hailey cooperated, and Alexander administered the shot,
    after which Hailey calmed down.
    4.    Plaintiffs’ Termination
    The next day, Green and Berry reported to Anthony Pace,
    the Behavioral Health Unit’s Clinical Coordinator, that Hailey
    had been placed in physical restraints without a physician’s
    order. Pace told Kohl, who told Martin and Tammy Alvarez, the
    hospital’s Chief Nursing Officer. Kohl, Martin and Alvarez
    decided to suspend Alexander, Harris and Hellmannsberger
    pending an investigation.
    Kohl obtained written statements from Berry (written by
    her sister) and Green that Hailey had been put in physical
    restraints. Ortiz, however, told Kohl that Hailey had never been
    in physical restraints, and was administered only a chemical
    restraint pursuant to a physician’s order.
    Kohl instructed Alexander not to report to work for her
    evening shift, and the next morning, a Friday, he, Martin, and
    Alvarez suspended her for having placed a patient in physical
    restraints without a physician’s order.
    Pace also suspended Harris and Hellmannsberger.
    On Monday, April 20, 2009, Martin terminated Alexander.
    After she stated she would fight the termination, Martin told
    5
    Alexander she was also being fired for time card fraud relating to
    a class she had taught some weeks earlier.
    Kohl, Martin, Alvarez and Pace offered to let
    Hellmannsberger keep his job if he would corroborate that
    Alexander had put Hailey in restraints. Hellmannsberger
    refused, and was fired.
    Martin, Alvarez, and Kohl made the same offer to Harris,
    who also refused and was fired.
    B.     College Hospital and Criminal Prosecution
    Within approximately two months of their termination by
    Community Hospital, the three nurses found employment at
    College Hospital in Brea.
    Community Hospital reported the Hailey incident to
    licensing authorities, who notified the Department of Justice. In
    June 2010, a year into their new employment, the department
    arrested and prosecuted Alexander, Hellmannsberger and Harris
    for the illegal restraint of Hailey.
    College Hospital suspended the nurses following their
    arrests, and ultimately terminated their employment.
    A jury later acquitted the three nurses of the criminal
    charges.
    C.     Post-Acquittal Employment
    As a result of her termination from College Hospital,
    Alexander lost her home and lived in her car for a while before
    moving in with her aunt and eventually finding new work.
    Hellmannsberger actively sought work for a year and a half
    before eventually finding a job as a staff nurse.
    Harris passed away in September 2014, having never found
    another job. Her son was substituted as a plaintiff.
    6
    D.    Post-Termination Complaints About Kohl by
    Other Employees
    A few weeks after Community Hospital fired the three
    nurses, hospital staff complained to MPHS and the hospital that
    Kohl had created a hostile work environment by favoring male
    employees, particularly gay males, and openly discussing his sex
    life in the workplace. Ana Marie Mesina, MPHS’s human
    resources manager, spoke with Kohl, who denied the allegations.
    During the conversation Mesina learned about the Hailey
    incident, and requested supporting documentation for the nurses’
    terminations. Kohl never provided it.
    Approximately a year later, Mesina received another
    complaint about Kohl from Lisa Jackert, a Hospital Senior Case
    Manager, but conducted no investigation. After receiving a third
    complaint about Kohl, Mesina issued him a verbal warning.
    In July 2010, more than a year after the nurses were fired,
    the hospital demanded that MPHS remove Kohl as Director of
    the Behavioral Health Unit for having “created a hostile work
    environment.” MPHS responded that Kohl’s behavior was
    “exactly fine,” and presented no harassment issue. MPHS
    nevertheless removed Kohl from his position after the hospital
    insisted that it do so pursuant to its management services
    contract.
    II.    Lawsuit
    A.    FEHA Complaints
    Alexander, Hellmannsberger and Harris filed
    administrative complaints with the Department of Fair
    Employment and Housing (DFEH) naming the hospital, Keith
    Kohl, and Anthony Pace as potential defendants. They alleged
    gender and sexual orientation discrimination, and retaliation in
    7
    violation of the Fair Employment and Housing Act. (Gov. Code, §
    12900 et seq.; FEHA.)1 The nurses filed a second set of
    complaints on July 9, 2009, naming MCA as an additional
    potential defendant.
    The DFEH closed the complaints effective July 9, 2009,
    because the nurses had requested immediate right-to-sue notices,
    and on August 27 the DFEH notified the nurses of their right to
    file a civil action within one year of the notice. Right-to-sue
    notices were also sent to Kohl and to the human resources
    directors at both the hospital and MCA.
    The nurses failed to mention MPHS, Kohl’s actual
    employer, in any administrative complaint.
    The nurses filed the instant civil action against the hospital
    and MCA on November 19, 2009, asserting causes of action for (1)
    sexual harassment; (2) sexual orientation discrimination; (3)
    failure to investigate and prevent harassment and
    discrimination; (4) retaliation; (5) wrongful termination in
    violation of public policy; (6) intentional infliction of emotional
    distress; (7) defamation; and (8) negligent supervision. They
    alleged that the hospital permitted Kohl to create a hostile work
    environment by flaunting his LGBT lifestyle, making sexual
    references, and giving preferential treatment to male employees,
    and the hospital retaliated against them when they complained.
    The nurses amended their civil complaint on May 21, 2010,
    to name MPHS as a Doe defendant. They never filed any
    administrative complaint against MPHS.
    1
    Undesignated statutory references will be to the
    Government Code.
    8
    B.    Civil Trial
    At trial, Alexander testified that Kohl made explicit
    references to gay sex while working in the Behavioral Health
    Unit, sat on a male nurse’s lap and allowed the nurse to sit on his
    lap, told her that a new haircut made her look like a “dyke,” and
    gave male nurses preferred shifts, schedules, and work
    assignments. She testified that after her arrest and discharge
    from College Hospital she “went into depression.”
    Hellmannsberger, a heterosexual male, testified that Kohl’s
    demeanor toward women was “less respectful” than toward men,
    and “a number of times” he observed Kohl reassign women from
    the preferred “A” unit in the Behavioral Health Wing to the less
    desirable “B” unit to accommodate male friends who wanted to
    work in the A unit. He testified that Kohl and Anthony Pace,
    who was unqualified to perform his work tasks, would
    “frequently” “spend time together.” (Pace was never identified in
    the record as homosexual.) On one occasion Kohl stated he was
    “upset” with two of the Filipino nurses, and “tired of the Filipino
    mafia.” Hellmannsberger testified that after his arrest and
    discharge from College Hospital, he was no longer a “happy,
    upbeat social person.”
    Portions of Harris’s deposition testimony were read to the
    jury. Harris had testified that she remarked to Kohl that Pace
    was unqualified for his position. She asked him whether Pace
    had any experience, to which Kohl had replied, “No, not really,
    but he has a nice ass.”
    Lectricia Smith, a nurse, testified that on one occasion in
    2009 or 2010 she overheard Kohl tell a person working in the
    psychiatric unit, whom she could not see or identify, that
    plaintiffs had been fired because they committed patient abuse
    9
    and were going to jail. Smith did not know what had preceded
    the statement or what Kohl was doing at the time.
    Patricia Tomlinson Sanchez, a nurse at the hospital,
    testified that a memo posted at the A Unit nurse’s station
    informed employees they “could not go to HR.” Sanchez testified
    the memo purported to be from Jill Schmidt, MPHS’s Vice-
    President of Operations, and bore the MCA logo, but Sanchez
    could not identify when the memo was posted, by whom or for
    how long, nor whether any hospital manager knew about it. Nor
    could Schmidt recall anything else the memo said, and the memo
    itself was never produced.
    Plaintiffs’ economic expert, Venita McMorris, calculated
    Alexander’s loss of earnings as $122,131, Hellmannsberger’s as
    $97,165, and Harris’s as $165,677.
    Dr. Lee Yoseloff, the president of MPHS, Ana Marie
    Mesina, MPHS’s HR manager, and Valerie Martin, the hospital’s
    HR director, testified MPHS and the hospital had zero tolerance
    policies regarding sexual harassment and sexual orientation
    discrimination.
    In rebuttal to the hospital’s claim that it maintained anti-
    harassment policies, plaintiffs offered three letters the hospital
    received after plaintiffs were terminated.
    The first, received by the hospital in May 2009, was
    anonymously ascribed to “BHU,” the hospital’s behavioral health
    unit. It stated that the hospital was “a hostile work
    environment,” and Kohl was “encouraging a hostile work
    environment” by showing “favoritism to male employees.” The
    letter stated that Kohl “gives them gift certificates for dressing a
    certain way or coming in to work on time but does not show any
    appreciation for the female staff,” and “the 4 people that he has
    10
    hired have all been males. [Kohl] sits in the office and discusses
    his gay sex life with staff,” and “if you’re not male you get no
    appreciation, no acknowledgment. . . . [W]hat used to be a well
    oiled machine, not perfect but happy is now a very unhappy place
    to work.”
    The second letter, dated May 24, 2010, was written by Lisa
    Jackert, a Senior Case Manager for the hospital. The letter
    stated that on May 18, 2010, Kohl “was discussing a topic not on
    the agenda [at a staff meeting] where [he] mentioned that [the
    hospital] did not participate in [a] Gay Pride Festival . . . because
    ‘the hospital is homophobic.’ He went on and basically ‘outed’ two
    of the physicians on staff by complaining that they should be
    more vocal about marketing . . . the hospital to the gay
    community.” When asked whether one of the physicians was gay,
    “[Kohl] responded, ‘All you have to do is take one look at her.’ [¶]
    He went on to also ‘out’ a newly hired LVN . . . by saying . . . [that
    she would have been] willing to be there and stand behind the
    hospital’s table.’ ” The letter further stated that Kohl complained
    that a hospital ad posted on a bulletin board in the break room
    which depicted “a young man with a bare chest” was taken down
    “due to ‘homophobia.’ ” The letter concluded that a nurse
    complained to Jackert after the meeting about Kohl “basically
    calling everyone ‘homophobic,’ ” but said he would not complain
    to Human Resources “for fear of losing his job.” Jackert later
    testified to the facts stated in her letter.
    A third letter, dated May 25, 2010, also anonymous,
    basically repeated the allegations of the other two letters.
    The court instructed the jury that “these letters were
    admitted for the limited purpose of proving notice to the
    11
    defendants and you must not consider these three letters as proof
    that the facts stated in them are true.”
    On August 19, 2016, the jury found against the hospital on
    all causes of action, but found for MCA on all causes of action. It
    found against MPHS on plaintiffs’ FEHA causes of action, and on
    their common law cause of action for negligent supervision and
    Alexander’s claim of retaliation, and found against plaintiffs on
    their other claims against MPHS.
    The jury awarded damages totaling $4,734,973, comprising
    awards for past economic damages through January 2016;
    awards to Alexander and Hellmannsberger of $800,000 each in
    past noneconomic damages; $250,000 each for injury to their
    reputations; $250,000 to Alexander and $300,000 to
    Hellmannsberger in future noneconomic damages; and a total of
    $1.7 million in punitive damages. The court entered judgment
    accordingly.
    C.    Motions for JNOV and New Trial
    After judgment was entered, the hospital, MPHS and
    plaintiffs moved for judgment notwithstanding the verdict
    (JNOV) and a new trial. Other than reducing Harris’s punitive
    damages award, the trial court denied the motions.
    MPHS, the hospital, and plaintiffs timely appealed.
    DISCUSSION
    I.     MPHS’s Appeal
    MPHS contends the judgment against it must be reversed
    with directions to enter judgment in its favor because plaintiffs
    failed to exhaust their administrative remedies with respect to
    their FEHA claims, and insufficient evidence supports the verdict
    with respect to their negligent supervision claim.
    12
    A.     Failure to Exhaust Administrative Remedies
    MPHS, which employed Kohl, argues it cannot be held
    liable as a matter of law for plaintiffs’ FEHA claims because
    plaintiffs failed to exhaust their administrative remedies, in that
    they failed to mention MPHS in their administrative complaints.
    We agree.
    FEHA makes it an unlawful employment practice for an
    employer to harass or discriminate against an employee based on
    the employee’s sexual orientation, to fail reasonably to
    investigate a complaint of harassment or discrimination, or to
    retaliate against an employee for making such a complaint.
    (§ 12940, subds. (a), (h), (j) & (k).)
    “Any person claiming to be aggrieved by an alleged
    unlawful practice may file with the [DFEH] a verified complaint,
    in writing, that shall state the name and address of the . . .
    employer . . . alleged to have committed the unlawful practice
    complained of, and that shall set forth the particulars thereof and
    contain other information as may be required by the
    department.” (§ 12960, subd. (b), italics added.) The aggrieved
    person has one year from the date of the alleged unlawful
    practice to file such a complaint. (§ 12960, subd. (d).)
    Once the DFEH receives an aggrieved person’s complaint,
    it must investigate the alleged unlawful practice and determine
    whether it can resolve the matter “by conference, conciliation,
    and persuasion.” (§ 12963.7, subd. (a).) If such measures fail, the
    department may issue an accusation to be heard by the Fair
    Employment and Housing Commission. (§§ 12903, 12963.7,
    12965, subd. (a), 12969.) If that commission finds a violation, it
    may issue a cease and desist order and grant other appropriate
    relief. (§ 12970, subd. (a).) If the department issues no
    13
    accusation, it must give the aggrieved person notice and a right-
    to-sue letter. (§ 12965, subd. (b).) The aggrieved person may,
    within one year after receiving notice, bring a civil action against
    the “person, employer, labor organization, or employment agency”
    named in the charge. (§ 12965, subd. (b).)
    This administrative procedure presents a streamlined and
    economical way to resolve employment practice disputes outside
    civil litigation.
    The aggrieved person must exhaust this administrative
    remedy before bringing a civil FEHA action. (Yurick v. Superior
    Court (1989) 
    209 Cal.App.3d 1116
    , 1121.)
    We review de novo whether the doctrine of exhaustion of
    administrative remedies applies in a given case. (Coastside
    Fishing Club v. California Fish & Game Com. (2013) 
    215 Cal.App.4th 397
    , 414.)
    Here, plaintiffs mentioned MPHS nowhere in their FEHA
    complaint, which constitutes a failure to exhaust their
    administrative remedies against MPHS and precludes their
    bringing a civil FEHA action against it. (Valdez v. City of Los
    Angeles (1991) 
    231 Cal.App.3d 1043
    , 1061 (Valdez); Cole v.
    Antelope Valley Union High School Dist. (1996) 
    47 Cal.App.4th 1505
    , 1511, 1515 (Cole) [“to bring a civil lawsuit under the FEHA,
    the defendants must have been named in the caption or body of
    the DFEH charge”].)
    Citing no pertinent authority, plaintiffs argue an equitable
    exception to the rule that a FEHA defendant must have been
    named in a DFEH complaint exists where the defendant received
    actual notice of the complaint and an opportunity to participate
    in the administrative process. They argue MPHS had actual
    notice of their FEHA complaints because the DFEH served them
    14
    on MCA by way of Ana Marie Mesina, MCA’s director of human
    resources, who also functions as the human resources director for
    MPHS. We disagree.
    First, no California authority supports the exception.
    Plaintiffs rely on Martin v. Fisher (1992) 
    11 Cal.App.4th 118
    , 122
    and Saavedra v. Orange County Consolidated Transportation etc.
    Agency (1992) 
    11 Cal.App.4th 824
    , 826-827, but in both of those
    cases the offending individual was named in the body of a DFEH
    complaint. Under Cole and Valdez, plaintiffs’ failure even to
    mention MPHS in their DFEH complaint is fatal to their right to
    bring a civil FEHA action against it.
    Second, even were we empowered and inclined to carve an
    equitable exception out of mandatory statutory language where
    an unnamed defendant receives actual notice of a FEHA
    complaint, we would not do so here because the DFEH, for one,
    had no notice that plaintiffs intended to accuse MPHS, and thus
    had no opportunity to contact MPHS, investigate its involvement
    in the alleged unlawful practice, or seek to resolve the matter by
    conference, conciliation, and persuasion. Further, even though
    MPHS may have known (by way of Mesina) that plaintiffs could
    have named it in their administrative complaint, it was entitled
    to rely on their failure to do so as evidence that they did not
    intend to pursue a civil complaint against it, at least not until
    they had filed new administrative complaints.
    Plaintiffs alternatively argue they satisfied the exhaustion
    requirement because MPHS was neither known to them nor
    reasonably discoverable within a year after their terminations.
    (See Valdez, supra, 231 Cal.App.3d at p. 1061 [a FEHA claimant
    need only name “known or reasonably obtainable defendants” in
    a DFEH charge].) This is so, plaintiffs argue, because evidence at
    15
    trial revealed that MPHS employees mistakenly referred to
    themselves as MCA employees; Kohl himself—as well as several
    hospital employees, including plaintiffs and Susan Byrne, the
    hospital’s Administrative Director of Professional Services—
    believed he was an MCA employee; and Martin, the hospital’s
    human resources director, mistakenly believed that MCA rather
    than MPHS had contracted with the hospital to manage the
    Behavioral Health Unit.
    But this merely demonstrates a widespread misconception
    about the identity of Kohl’s employer; it fails to demonstrate
    plaintiffs could not have cleared up the misconception—as
    eventually it was cleared up—through reasonable efforts
    exercised in a timely fashion, for example by obtaining the
    management services contract from the hospital or Kohl’s
    employment contract from MPHS. Plaintiffs argue MPHS and
    MCA affirmatively marketed themselves to the public as a single
    entity, but even if this were relevant, the sole evidence upon
    which they rely for this proposition—a promotional poster
    containing the initialism “MCA/MPHS”—moots the argument
    because plaintiffs failed to name this entity in their
    administrative complaint either.
    B.     Insufficient Evidence Supports the Negligent
    Supervision Verdict
    MPHS argues no substantial evidence supports their
    liability for negligent supervision of Kohl because no evidence
    suggested they were aware before plaintiffs were terminated that
    Kohl had created a hostile work environment. We agree.
    A judgment supported by substantial evidence will be
    upheld even if contrary evidence exists that might have caused
    the jury to render a different verdict. (In re Dakota H. (2005) 132
    
    16 Cal.App.4th 212
    , 228.) We “presume the judgment is correct,
    indulge every intendment and presumption in favor of its
    correctness, and start with the presumption that the record
    contains evidence sufficient to support the judgment.” (Steele v.
    Youthful Offender Parole Bd. (2008) 
    162 Cal.App.4th 1241
    , 1251.)
    A judgment must be reversed “if it appears from the evidence,
    viewed in the light most favorable to the party securing the
    verdict, that there is no substantial evidence in support.”
    (Sweatman v. Department of Veterans Affairs (2001) 
    25 Cal.4th 62
    , 68.)
    An employer can be held liable for negligent supervision if
    it knows or has reason to believe the employee is unfit or fails to
    use reasonable care to discover the employee’s unfitness. (Evan
    F. v. Hughson United Methodist Church (1992) 
    8 Cal.App.4th 828
    , 843.) “[T]here can be no liability for negligent supervision
    ‘in the absence of knowledge by the principal that the agent or
    servant was a person who could not be trusted to act properly
    without being supervised.’ ” (Juarez v. Boy Scouts of America,
    Inc. (2000) 
    81 Cal.App.4th 377
    , 395.)
    Here, Memorial Hospital received several complaints about
    Kohl after plaintiffs were terminated, but there was no evidence
    of any complaint communicated to MPHS during plaintiffs’
    employment.
    Plaintiffs argue that Alexander complained about Kohl to
    Adrian Taves, the hospital’s director of education, and to Martin,
    the hospital’s human resources director, but no evidence
    suggested that Taves or Martin communicated Alexander’s
    complaint to MPHS.
    Plaintiffs argue MPHS’s ignorance was engineered, as a
    nurse testified that a memo in the Behavioral Health Unit and
    17
    bearing the name of an MPHS director informed hospital
    employees that they, in the words of the nurse, “could not go to
    HR.” But no evidence indicated what exactly the memo said or
    who posted it, or when or for how long. It is possible that the
    memo instructed employees not to go to MPHS’s HR department
    with complaints about nurses, which would have been more
    appropriately addressed to the hospital’s HR department. In any
    event, an employee’s vague, incomplete interpretation of a memo
    that was never quoted, produced, or authenticated fails to
    establish MPHS had imputed reason to believe Kohl was unfit.
    Plaintiffs argue that before trial MPHS successfully moved
    in limine to exclude the testimony of former hospital employees
    Florina Mondina and Bennie Green, who would have testified
    they had complained about Kohl—and MPHS was on notice of
    the complaints—before April 2009, when plaintiffs were
    discharged. Plaintiffs argue the doctrine of invited error
    precludes MPHS from now arguing that insufficient evidence
    supported the verdict. We disagree.
    Plaintiffs represented to the trial court only that Mondina’s
    testimony would show Kohl falsely accused employees of patient
    abuse, Mondina complained to the hospital’s human resources
    department, and the hospital took no action. They also
    represented her testimony would impeach Kohl regarding the
    extent of his disciplinary authority. Plaintiffs argued Green’s
    testimony was relevant to rebut the defense’s showing that Kohl
    had no discriminatory intent. Plaintiffs did not inform the court
    that Mondina’s or Green’s testimony was relevant to show MPHS
    knew about Kohl’s unfitness during the relevant period.
    The court found Mondina’s and Green’s testimony had only
    limited relevance, and would result in the undue consumption of
    18
    time. Specifically as to Mondina, the court found her testimony
    would result in a “trial within a trial: why Mr. Kohl took action
    against her, who he talked with, all of the things he relied upon
    in making his decision about her.”
    A trial court has broad discretion to exclude relevant
    evidence on the ground it would consume too much time or result
    in confusion. (Evid. Code, § 352.) To demonstrate the exclusion
    was improper, the offering party must show that the “substance,
    purpose, and relevance of the excluded evidence was made known
    to the court . . . .” (Evid. Code, § 354, subd. (a); People v.
    Rodrigues (1994) 
    8 Cal.4th 1060
    , 1176 [offer of proof must be
    sufficiently specific so that trial court can rule knowledgeably on
    the issue].)
    Assuming for the sake of argument that Mondina’s and
    Green’s testimony would have established MPHS’s advance
    knowledge of Kohl’s unfitness, there was no way for the trial
    court to know that because plaintiffs did not proffer the evidence
    for that purpose. Perhaps the court’s Evidence Code section 352
    calculus would have led to a different ruling had plaintiffs
    explained the additional relevance of the evidence. But because
    they did not, they cannot now argue the trial court erred.
    C.    Conclusion
    MPHS was found liable only for FEHA violations and
    negligent supervision. But plaintiffs’ failure to exhaust their
    administrative remedies precludes their FEHA claims, and no
    substantial evidence supports the verdict with respect to their
    common law claim. Therefore, the judgment against MPHS must
    be reversed and a new judgment entered in its favor.
    19
    II.    Plaintiffs’ Cross-Appeal
    The jury found MCA was not liable either directly or under
    partnership or joint venture theories. After judgment was
    entered, plaintiffs moved for a JNOV, seeking leave to amend the
    complaint to conform to proof and allege MCA was MPHS’s alter
    ego. Plaintiffs also sought leave to amend the judgment to add
    MCA as a judgment debtor as MPHS’s alter ego.
    In their cross-appeal, plaintiffs contend MCA was liable as
    MPHS’s alter ego, and the trial court erred in denying their
    JNOV motion on this issue and their motion to amend the
    complaint to conform to proof.
    Whether or not MCA was MPHS’s alter ego, our holding
    that MPHS is not liable under either FEHA or the common law
    moots all but one issue raised by the cross-appeal.
    “Alter ego” liability attends where “a plaintiff comes into
    court claiming that an opposing party is using the corporate form
    unjustly and in derogation of the plaintiff’s interests.” (Mesler v.
    Bragg Mgmt. Co. (1985) 
    39 Cal.3d 290
    , 300.) Under the alter ego
    doctrine, “[a] corporate identity may be disregarded—the
    ‘corporate veil’ pierced—where an abuse of the corporate privilege
    justifies holding the [owner] of a corporation liable for the actions
    of the corporation.” (Sonora Diamond Corp. v. Superior Court
    (2000) 
    83 Cal.App.4th 523
    , 538.) “Two requirements must be met
    to invoke the alter ego doctrine: (1) ‘[T]here must be such a unity
    of interest and ownership between the corporation and its
    equitable owner that the separate personalities of the corporation
    and the shareholder do not in reality exist’; and (2) ‘there must be
    an inequitable result if the acts in question are treated as those of
    the corporation alone.’ ” (Turman v. Superior Court (2017) 
    17 Cal.App.5th 969
    , 980-981.)
    20
    To determine whether a sufficient unity of interest and
    ownership exists between two entities, the court considers
    commingling of assets, identical ownership, use of the same
    offices and employees, disregard of corporate formalities,
    identical directors and officers, “and use of one as a mere shell or
    conduit for the affairs of the other.” (Troyk v. Farmers Group,
    Inc. (2009) 
    171 Cal.App.4th 1305
    , 1342.) “Inadequate
    capitalization of the original judgment debtor is another factor.”
    (Highland Springs Conference & Training Center v. City of
    Banning (2016) 
    244 Cal.App.4th 267
    , 281.)
    Plaintiffs adduce evidence that MCA and MPHS
    commingled funds, had identical ownership, shared offices,
    officers, and employees, and disregarded corporate formalities.
    Assuming this is true, however, none of it resulted in an
    inequity because neither entity is liable to plaintiffs. MCA was
    found not liable by a jury, and we hold, ante, that MPHS cannot
    be liable either. The only possible inequity would be if MCA’s
    concealed unity with MPHS caused plaintiffs to fail to name
    MPHS in their administrative complaints.
    Plaintiffs argue this is indeed the case, because “MPHS and
    MCA did their best to obfuscate their relationship with each
    other and Kohl’s employer.” But as discussed above, the issue is
    not whether the identity of MPHS as Kohl’s employer was
    unknown to plaintiffs—due to artifice or otherwise—but whether
    it was reasonably discoverable. Even if everything plaintiffs say
    is true, they have failed to establish, and do not claim, that
    MPHS’s identity as Kohl’s employer was unascertainable through
    civil discovery.
    21
    We conclude the trial court properly denied plaintiffs’
    requests to amend the complaint or judgment to name MCA as
    MPHS’s alter ego.
    III. Community Hospital’s Appeal
    Plaintiffs sued Community Hospital for (1) sexual
    harassment; (2) sexual orientation discrimination; (3) failure to
    investigate and prevent harassment and discrimination; (4)
    retaliation; (5) wrongful termination in violation of public policy;
    (6) intentional infliction of emotional distress; (7) defamation;
    and (8) negligent supervision.
    At the close of plaintiffs’ case the court granted nonsuit as
    to Hellmannsberger’s and Harris’s causes of action for retaliation,
    and as to Harris’s cause of action for intentional infliction of
    emotional distress. Alexander and Hellmannsberger later
    dismissed this latter cause of action as to themselves as well, and
    the court granted a directed verdict as to Harris’s cause of action
    for harassment.
    The causes of action that reached the jury were: (1) sexual
    harassment (Alexander and Hellmannsberger only); (2) sexual
    orientation discrimination; (3) failure to investigate and prevent
    harassment and discrimination; (4) retaliation (Alexander only);
    (5) wrongful termination in violation of public policy; (6)
    defamation; and (7) negligent supervision.
    The jury found against Community Hospital on these
    causes of action.
    The jury awarded damages to Alexander and
    Hellmannsberger for past economic and non-economic loss, future
    non-economic loss, and injury to reputation; and to Harris for
    past economic loss. “Past” losses included those suffered up to
    June 2016, the beginning of trial. After a second phase of the
    22
    trial, the jury awarded plaintiffs punitive damages against the
    hospital, which the trial court later vacated on the ground that
    the hospital was insolvent.
    A.    Evidence that Plaintiffs had “Cleared their
    Names” Was Inadmissible
    A year after Community Hospital terminated their
    employment, plaintiffs were arrested and prosecuted for abusing
    Hailey, but were ultimately acquitted.
    Before trial, the court granted motions in limine to exclude
    all reference to these criminal proceedings.
    At trial, Alexander and Hellmannsberger testified, and
    their counsel repeatedly argued, that their “names” were
    ultimately “cleared.”
    Community Hospital contends the trial court erroneously
    admitted evidence that the plaintiffs had cleared their names,
    arguing the reference can only be to the criminal proceedings, in
    violation of the court’s in limine rulings. We agree.
    “Except as otherwise provided by statute, all relevant
    evidence is admissible.” (Evid. Code, § 351.) Relevant evidence is
    that which tends in reason to prove or disprove a disputed fact of
    consequence. (Evid. Code, § 210.) A trial court must limit the
    introduction of evidence and argument to relevant and material
    matters. (Evid. Code, § 1044.)
    FEHA makes it “an unlawful employment practice” to
    discriminate against a person “in terms, conditions, or privileges
    of employment” based upon sexual orientation. (§ 12940, subd.
    (a).) Because direct evidence of an unlawful discrimination is
    seldom available, courts use a system of shifting burdens to aid in
    the presentation and resolution of such claims at trial. (Guz v.
    Bechtel National, Inc. (2000) 
    24 Cal.4th 317
    , 354.) To establish a
    23
    prima facie case of discrimination under FEHA, the employee
    must demonstrate that the employer had a discriminatory
    motive. The employer may rebut the showing by producing
    admissible evidence that it discharged the employee for a
    legitimate nondiscriminatory reason. If it does so, the burden
    shifts to the employee to produce substantial evidence that the
    employer’s justification for its decision is either untrue or
    pretextual or that the employer acted with discriminatory
    animus. (Id. at pp. 355-356.)
    Here, whether there was reason to believe plaintiffs abused
    Hailey, and concomitantly whether they were eventually cleared
    of that charge, was directly relevant to the existence of a
    nonretaliatory reason for their termination.
    However, “a judgment of acquittal in a criminal case is not
    competent evidence in a subsequent civil action to prove the
    innocence of the accused.” (Gibson v. Gibson (1971) 
    15 Cal.App.3d 943
    , 947-948.) Therefore, although a discrimination
    plaintiff must be permitted to prove the pretextual nature of the
    employer’s justification for terminating the plaintiff’s
    employment, evidence that the plaintiff was acquitted of charges
    raised by the employer is inadmissible for that purpose.
    We review a trial court’s rulings on the admissibility of
    evidence for abuse of discretion. (City of Ripon v. Sweetin (2002)
    
    100 Cal.App.4th 887
    , 900.) “A verdict or finding shall not be set
    aside, nor shall the judgment or decision based thereon be
    reversed, by reason of the erroneous admission of evidence
    unless: [¶] (a) There appears of record an objection to or a motion
    to exclude or to strike the evidence that was timely made and so
    stated as to make clear the specific ground of the objection or
    motion; and [¶] (b) . . . the error or errors complained of resulted
    24
    in a miscarriage of justice.” (Evid. Code, § 353.) An evidentiary
    error results in a miscarriage of justice when the reviewing court,
    “ ‘after an examination of the entire cause, including the
    evidence,’ is of the ‘opinion’ that it is reasonably probable that a
    result more favorable to the appealing party would have been
    reached in the absence of the error.” (People v. Watson (1956) 
    46 Cal.2d 818
    , 836.)
    At trial, Hellmannsberger testified he was suspended from
    College Hospital when criminal charges were filed, and
    terminated when he failed to provide documentation that he had
    been “cleared of patient abuse charges.” He testified he
    ultimately provided that documentation, but too late to be
    reinstated, because “The minute order was not provided.” A
    short time later, Hellmannsberger’s counsel published to the jury
    a College Hospital document stating Hellmannsberger was
    terminated “due to failure to provide court documentation.”
    Alexander similarly testified that College Hospital
    suspended her after her arrest, and told her the suspension
    would last “until she could provide proof or [sic] clearing my
    name.” Alexander testified she eventually got documentation
    “clearing” her name.
    In closing argument, plaintiffs’ counsel said that the
    hospital had caused them to “get arrested,” which required that
    “they had to clear their name. They had to go through
    prosecution.”
    The multiple references to having been cleared can only
    mean plaintiffs were acquitted of criminal charges. Plaintiffs
    presented no evidence at trial, and do not claim on appeal, that
    any agency “cleared” them. The closest they come is to argue
    that their testimony “could just as easily refer to ‘clearing their
    25
    names’ before the Nursing Board.” But there would have been no
    way for the jury to make this connection, i.e., disassociate
    plaintiffs’ exoneration from the immediately preceding—in both
    testimony and argument—“arrest” and “prosecution,” and instead
    attach it—with no evidence or direction—to some nursing board
    proceeding.
    Admission of this evidence was therefore error.
    The prejudicial impact of the error is patent. Plaintiffs’
    criminal proceedings were directly relevant to whether
    Community Hospital terminated them on a pretext. For
    example, evidence that the Department of Justice had conducted
    its own independent investigation and found there was at least
    probable cause to prosecute would have supported defendant’s
    claim that plaintiffs were fired because they abused a patient.
    Plaintiffs’ insinuation that criminal proceedings ended in their
    favor could have been counterbalanced only by the equally
    improper defense insinuation that criminal prosecutions do not
    generally proceed absent the prosecuting agency’s independent
    investigation and finding of probable cause. For the court to
    permit plaintiffs to insinuate they had been “cleared” of criminal
    charges, while at the same time muzzling any defense suggestion
    that the charges were supported by probable cause, predestined
    the result by leaving the jury no choice but to infer the
    termination was pretextual.
    We are thus well satisfied that it is reasonably probable a
    result more favorable to the hospital would have been reached in
    the absence of the error.
    26
    B.     Evidence Of Post-Termination Communications
    Was Inadmissible
    Community Hospital terminated plaintiffs’ employment in
    April 2009.
    At trial, plaintiffs introduced evidence of: (1) An
    anonymous May 2009 letter received by the hospital complaining
    that Kohl had created a hostile work environment by favoring
    male employees, particularly gay males, and openly discussing
    his sex life in the workplace; (2) a May 2010 letter sent to the
    hospital by Lisa Jackert, a hospital senior case manager,
    complaining about Kohl’s conduct at a staff meeting, where he
    accused the hospital of being homophobic, “outed” several
    physicians and staff members as gay, made comments about their
    appearance, and posted the cover of a gay magazine in the
    nurses’ station showing a bare chested man; and (3) a May 2010
    letter sent to the hospital by Patricia Tomlinson Sanchez, an RN,
    complaining that Kohl had created a hostile work environment.
    The trial court admitted the evidence, and it was discussed
    at length by several witnesses, including Jackert.
    The court gave two contradictory jury instructions
    regarding the letters. During trial, the court instructed that a
    “limited purpose” of the May 2010 correspondence was to show
    that defendants had received a complaint about Kohl, but if
    Jackert testified about the letter, the jury could consider it for the
    truth of the matters asserted.
    Jackert did testify.
    At the conclusion of trial the court changed its position, and
    admonished the jury that the letters “were admitted for the
    limited purpose of proving notice to the defendants, . . . not . . . as
    proof that the facts stated in them are true.”
    27
    The hospital contends the letters were inadmissible
    hearsay, and their admission constituted prejudicial error. We
    agree.
    “ ‘Hearsay evidence’ is evidence of a statement that was
    made other than by a witness while testifying at the hearing and
    that is offered to prove the truth of the matter stated.” (Evid.
    Code, § 1200, subd. (a).) Hearsay evidence is inadmissible unless
    an exception applies. (Id. at subd. (b).) An out-of-court
    statement is not hearsay if offered to prove something other than
    its truth, for example to explain an action the recipient took in
    reliance upon it. (Rufo v. Simpson (2001) 
    86 Cal.App.4th 573
    ,
    591.)
    Here, plaintiffs’ theory was that Kohl created a hostile
    work environment by giving preference to the male staff,
    particularly other gay men, and by using offensive sexual
    language, and the hospital created an environment where
    employees were afraid to complain. One of the hospital’s claims
    in rebuttal was that it had created no such environment, but on
    the contrary maintained a zero tolerance policy regarding sexual
    orientation discrimination and harassment and encouraged
    employees to report any harassment.
    But the three letters were inadmissible on all of these
    issues because they constituted out-of-court statements, and thus
    could not be considered for the truth of anything stated in them.
    They could not, for example, prove that Kohl created a hostile
    work environment, that the hospital created an environment
    where employees were afraid to complain, or that the hospital
    failed to investigate a credible allegation of harassment. (That
    an allegation was credible would have been one of the “truths”
    that the hearsay was incompetent to establish.) Their only
    28
    proper purpose was to show the hospital had received a complaint
    about Kohl’s unfitness as an employee. Assuming the hospital
    did nothing about the complaint, the letters might have been
    relevant to support plaintiffs’ cause of action for negligent
    supervision, but only if they were sent before plaintiffs were
    terminated. (See discussion, post.) They were not.
    Therefore, the court’s attempt to instruct the jury to
    consider the letters only for the limited purpose of proving notice
    (of some unspecified fact) failed to cure the error.
    Plaintiffs argue the three letters were admissible under
    subdivision (b) of Evidence Code section 1101 to prove Kohl’s
    discriminatory intent. The argument is without merit.
    Under Evidence Code section 1101, evidence of uncharged
    offenses or misconduct is inadmissible to prove an actor’s
    propensity to commit misconduct, but may be admitted if
    relevant to prove a material fact such as the actor’s motive or
    intent. (Evid. Code, § 1101 subds. (a) & (b); People v. Kelly (2007)
    
    42 Cal.4th 763
    , 783.) Evidence of an uncharged offense is
    relevant to prove motive or intent where similarities between the
    uncharged offense and the charged offense support an inference
    that the defendant harbored the same intent both times. (People
    v. Ewoldt (1994) 
    7 Cal.4th 380
    , 403.) For example, evidence of
    workplace misconduct of the same nature as that of which a
    plaintiff complains is admissible because it is probative of the
    employer’s motive for discrimination and informs whether an
    employer’s proffered reason for an adverse employment action is
    pretext. (Meeks v. Autozone, Inc. (2018) 
    24 Cal.App.5th 855
    , 871-
    873 [evidence of sexual harassment against other employees];
    McCoy v. Pacific Maritime Assn. (2013) 
    216 Cal.App.4th 283
    , 296-
    298 [evidence of retaliation against other employees].)
    29
    But an out-of-court statement concerning an uncharged
    offense is inadmissible to prove the truth of the matter stated.
    Here, the only permissible purpose of the letters was to
    prove that the hospital was put on notice of Kohl’s unfitness.
    They were admitted and considered by the jury only for that
    purpose, and were inadmissible to prove Kohl’s motive or intent.
    The question remains whether it is reasonably probable a
    different result would have been reached without admission of
    the three letters. We conclude it is.
    Plaintiffs focused on the letters extensively at trial. They
    questioned Sarkis Arevian, MPHS’s vice president, about the
    2009 and May 2010 letters, and whether Kohl had outed
    physicians. Jackert herself testified about the contents of her
    May 2010 letter. Ana Marie Mesina, the HR Manager for MPHS,
    was examined at length concerning anonymous letter in which
    Kohl was alleged to have accused the hospital of being
    homophobic. Valerie Martin was asked about statements in the
    May 2010 letter. Kohl testified about matters raised only in the
    May 2010 letter. Michelle Boswell, a former RN at the hospital,
    was asked whether she would have found it disturbing had Kohl
    outed people at a meeting in 2010. And Patricia Tomlinson
    Sanchez testified about writing an anonymous handwritten letter
    to MCA containing the statements made in the anonymous
    typewritten May 2009 letter.
    Other than the letters, plaintiffs’ evidence consisted of the
    testimony of several witnesses that Kohl had created a hostile
    work environment; and the hospital’s evidence consisted of the
    testimony of several witnesses that he had not. Although the
    trial court itself said some of the defense witnesses were not
    credible, we think it at least reasonably probable that plaintiffs’
    30
    repeated reliance on the three inadmissible letters had its
    intended effect of swaying the jury.
    C.     Insufficient Evidence Supported
    Hellmannsberger’s FEHA and Wrongful Termination
    Claims
    The hospital contends no substantial evidence supports
    Hellmannsberger’s FEHA or wrongful termination claims
    because no evidence suggested that he, a heterosexual male, was
    targeted by Kohl. We agree.
    To prevail on a claim of harassment so severe or pervasive
    as to create a hostile work environment, an employee “must
    demonstrate that the conduct complained of was severe enough or
    sufficiently pervasive to alter the conditions of employment and
    create a work environment that qualifies as hostile or abusive to
    employees because of their sex. [Citations.] . . . [A] workplace
    may give rise to liability when it ‘is permeated with
    “discriminatory [sex-based] intimidation, ridicule, and insult,”
    [citation], that is “sufficiently severe or pervasive to alter the
    conditions of the victim’s employment and create an abusive
    working environment.” ’ ” (Lyle v. Warner Brothers Television
    Productions (2006) 
    38 Cal.4th 264
    , 278-279 (Lyle).)
    An employee’s work environment is affected not only by
    conduct directed at the employee but also by the treatment of
    others. (Beyda v. City of Los Angeles (1998) 
    65 Cal.App.4th 511
    ,
    519.) To establish a hostile work environment caused by the
    treatment of others, the plaintiff generally must show that the
    harassment directed at others was in his immediate work
    environment, and that he personally witnessed it. (Lyle, 
    supra,
    38 Cal.4th at p. 285; see Miller v. Dept. of Corrections (2005) 
    36 Cal.4th 446
    , 466 [an employee may “establish an actionable claim
    31
    of sexual harassment under the FEHA by demonstrating that
    widespread sexual favoritism was severe or pervasive enough to
    alter his or her working conditions and create a hostile work
    environment”].)
    Here, Hellmannsberger testified he: (1) Observed Kohl on
    a number of occasions reassign women from the preferred “A”
    unit in the Behavioral Health Wing to the “B” unit to
    accommodate two male friends—“some gay, some not”—who
    wanted to work in the A unit; (2) heard Kohl state on one
    occasion that he was “upset” with two of the Filipino nurses, and
    “tired of the Filipino mafia”; and (3) observed Kohl “frequently”
    spend time with Anthony Pace, who was unqualified to perform
    his work tasks.
    (Hellmannsberger argues he also testified on another
    occasion that Kohl used his position to promote other gay male
    staff. However, that testimony occurred at deposition, not trial.
    At trial, plaintiffs’ counsel read from Hellmannsberger’s
    deposition, in which he had said, “I believe [Kohl] showed
    favoritism towards [gay men] just on his demeanor.” Counsel
    then asked, “That was your deposition under oath in March of
    2014?” To which Hellmannsberger replied, “Yes, Ma’am.”)
    “Minor or relatively trivial adverse actions or conduct . . .
    cannot properly be viewed as materially affecting the terms,
    conditions, or privileges of employment and are not actionable”
    under FEHA. (Yanowitz v. L’Oreal USA, Inc. (2005) 
    36 Cal.4th 1028
    , 1054.) “Requiring an employee to prove a substantial
    adverse job effect ‘guards against both “judicial
    micromanagement of business practices,” [citation] and frivolous
    suits over insignificant slights.’ ” (Akers v. County of San Diego
    (2002) 
    95 Cal.App.4th 1441
    , 1455.) “ ‘[W]ork places are rarely
    32
    idyllic retreats, and the mere fact that an employee is displeased
    by an employer’s act or omission does not elevate that act or
    omission to the level of a materially adverse employment action.’
    [Citation.] If every minor change in working conditions or trivial
    action were a materially adverse action then any ‘action that an
    irritable, chip-on-the-shoulder employee did not like would form
    the basis of a discrimination suit.’ ” (Thomas v. Department of
    Corrections (2000) 
    77 Cal.App.4th 507
    , 511.)
    One instance of referring to Filipina nurses outside their
    hearing as “mafia,” another of hiring and spending time with an
    unqualified male employee (who was not identified in the record
    as homosexual), and an indeterminate number of instances
    where female employees were replaced by male employees—
    “some gay, some not”—in choice assignments, fails as a matter of
    law to establish widespread sexual favoritism so severe or
    pervasive as to alter Hellmannsberger’s working conditions or
    create a hostile work environment.
    D.     Insufficient Evidence Supported Plaintiffs’
    Defamation Claims
    The hospital contends the jury’s verdict on plaintiffs’
    defamation claims was unsupported by substantial evidence. We
    agree.
    “The tort of defamation ‘involves (a) a publication that is (b)
    false, (c) defamatory, and (d) unprivileged, and that (e) has a
    natural tendency to injure or that causes special damage.’ ”
    (Taus v. Loftus (2007) 
    40 Cal.4th 683
    , 720.) To be vicariously
    liable for the publication of another under the doctrine of
    respondeat superior, the employee or agent must have been
    “acting in the scope of his authority and in furtherance of the
    33
    employer’s business.” (Sanborn v. Chronicle Publishing Co.
    (1976) 
    18 Cal.3d 406
    , 411.)
    Here, Lectricia Smith testified that on one occasion in 2009
    or 2010 she overheard Kohl tell a person working in the
    psychiatric unit that plaintiffs had been fired because they
    committed patient abuse and were going to jail. Smith could not
    identify the person to whom Kohl spoke, and did not know what
    had preceded the statement or what else Kohl was doing at the
    time.
    There was no evidence at all that the hospital authorized
    Kohl to make the statement or that he was speaking within the
    scope of his duties and in furtherance of the hospital’s interests.
    Lacking such evidence, a single instance of gossip by Kohl at
    work cannot be imputed to the hospital, and thus fails to
    establish plaintiffs’ defamation claims.
    E.     Insufficient Evidence Supported any
    Employee’s Negligent Supervision Claim
    The hospital contends no substantial evidence supported its
    liability to Alexander and Harris for negligent supervision of
    Kohl because no evidence suggested it was aware before Kohl
    committed misconduct that he had a propensity to do so. We
    agree.
    “[A]n employer can be liable to a third person for
    negligently hiring, supervising, or retaining an unfit employee.
    [Citation.] Liability is based upon the facts that the employer
    knew or should have known that hiring the employee created a
    particular risk or hazard and that particular harm materializes.”
    (Doe v. Capital Cities (1996) 
    50 Cal.App.4th 1038
    , 1054.) “To
    establish negligent supervision, a plaintiff must show that a
    person in a supervisorial position over the actor had prior
    34
    knowledge of the actor’s propensity to do the bad act.” (Z.V. v.
    County of Riverside (2015) 
    238 Cal.App.4th 889
    , 902, italics
    added.)
    Here, plaintiffs alleged that Kohl “had a history of sexual
    harassment and creating a hostile work environment at other
    jobs before he worked for defendants[,] and if defendants had
    conducted a thorough background check they would have
    discovered this and[,] not hired Kohl or given him the authority
    over the plaintiffs that they did. [¶] After Kohl began working
    for defendants, he began sexually harassing employees, creating
    a hostile work environment, favored homosexual employees and
    male employees over female employees and actively pursued
    anyone who stood up to him so that they would be terminated
    from their employment. [¶] After Kohl began working for
    defendants, they knew or should have know[n] of his illegal
    improper behavior[,] . . . and ratified that conduct by failing to
    take any action against Kohl . . . .” (Capitalization standardized.)
    But no evidence suggested the hospital was put on prior
    notice of any misconduct by Kohl. Plaintiffs presented evidence
    that Alexander complained four or five times to Adrian Taves, the
    hospital’s director of education, that Kohl was “flamboyantly
    gay,” but gay mannerisms caused Alexander no injury.
    Plaintiffs also presented evidence that a few weeks before
    she was terminated, Alexander complained to Taves that Kohl
    had berated her in his office, and when she took the same
    complaint to the human resources director, her employment was
    implicitly threatened. These reports may have put the hospital
    on constructive notice that Kohl had created a hostile work
    environment, but not prior constructive notice, as no evidence
    suggested he did anything after the reports that injured
    35
    Alexander. The only event described by any witness as occurring
    after the reports was Alexander’s termination.
    Plaintiffs ague the memo discussed above with respect to
    MPHS put the hospital on constructive notice of the hostile work
    environment created by Kohl. But as discussed, an employee’s
    vague, incomplete interpretation of a memo that was not
    produced or authenticated fails to establish the hospital had
    imputed reason to believe Kohl was unfit.
    Plaintiffs argue the hospital is estopped under the doctrine
    of invited error from challenging the sufficiency of the evidence of
    negligent supervision because it obtained an in limine order
    excluding evidence that two employees had complained to the
    hospital about Kohl in 2008 and March 2009. We disagree.
    The doctrine of invited error “prevent[s] a party from
    misleading the trial court and then profiting therefrom in the
    appellate court.” (Norgart v. Upjohn Co. (1999) 
    21 Cal.4th 383
    ,
    403.)
    Here, the hospital did not mislead the trial court into
    erroneously excluding evidence of prior complaints—the court
    made no such order. In ruling on the hospital’s motion the court
    granted the motion in part, and ruled that “[i]f Plaintiffs seek to
    introduce evidence of any conduct directed at other employees
    and which was not witnessed by Plaintiffs, a specific offer of proof
    must be made in advance.” Plaintiffs made no such offer of proof.
    F.    Damages
    At the close of plaintiffs’ case-in-chief, the hospital moved
    for partial nonsuit on the ground that plaintiffs’ claimed damages
    should be cut off when they were arrested by the State of
    California. The trial court denied the motion on the ground that
    an issue of damages is not a proper subject for a nonsuit motion.
    36
    (The court’s rationale was clearly erroneous, as a nonsuit motion
    may be made as to “some . . . of the issues involved in the action”
    (Code Civ. Proc., § 581c, subd. (b), including an issue of damages
    (Hoch v. Allied-Signal, Inc. (1994) 
    24 Cal.App.4th 48
    , 58-59).)
    After trial, the hospital moved for a JNOV with respect to
    plaintiffs’ damages suffered after their arrest and prosecution.
    This motion, too, was denied.
    The hospital contends the jury improperly awarded
    plaintiffs economic and non-economic damages they suffered after
    having been fired by College Hospital, and the trial court
    improperly denied their nonsuit and JNOV motions asserting
    this fact. We agree.
    A wrongfully discharged employee’s actual economic
    damage “is the amount of money he [or she] was out of pocket by
    reason of the wrongful discharge.” (Stanchfield v. Hamer Toyota,
    Inc. (1995) 
    37 Cal.App.4th 1495
    , 1502-1503 (Stanchfield).) In
    other words, a “causal link” must exist “between the adverse
    action and the damage.” (Mamou v. Trendwest Resorts,
    Inc. (2008) 
    165 Cal.App.4th 686
    , 713.) “The general rule is that
    the measure of recovery . . . is the amount of salary . . . for the
    period of service, less the amount which the employer
    affirmatively proves the employee has earned or with reasonable
    effort might have earned from other employment. . . . [T]he
    employer must show that the other employment was comparable,
    or substantially similar, to that of which the employee has been
    deprived; the employee’s rejection of or failure to seek other
    available employment of a different or inferior kind may not be
    resorted to in order to mitigate damages.” (Parker v. Twentieth
    Century-Fox Film Corp. (1970) 
    3 Cal.3d 176
    , 181-182, italics
    omitted.)
    37
    Here, damages plaintiffs suffered after being fired by
    College Hospital were caused by the state’s decision to prosecute
    them, not by their wrongful discharge from Community Hospital.
    Any contribution by Community Hospital to this decision was
    absolutely privileged. (Civ. Code, § 47, subd. (b).)
    Plaintiffs rely on Stanchfield for the proposition that
    although damages suffered by a wrongfully discharged employee
    may abate once he or she finds subsequent employment, they will
    resume if the employee loses that second job without fault. They
    argue the damages they suffered after their discharge from
    College Hospital were properly awarded because the termination
    was beyond their control. We disagree.
    In Stanchfield, the plaintiff’s employer breached an
    employment agreement when it terminated his employment. He
    found another job within days, but two months later was fired
    from that job for “good cause” (deceit and absenteeism).
    (Stanchfield, supra, 37 Cal.App.4th at pp. 1500, 1503.)
    The court held the plaintiff was obligated to mitigate his
    damages from wrongfully losing the first job, by seeking and
    retaining subsequent employment. His misconduct in the second
    job constituted a failure to mitigate damages. The court implied
    without deciding that the plaintiff could have been seen to have
    mitigated his damages had the second termination been beyond
    his control. (Stanchfield, supra, 37 Cal.App.4th at p. 1501.)
    Stanchfield is inapposite. Once plaintiffs obtained and
    retained (for a year) comparable subsequent employment at
    College Hospital, their damages from their termination from
    Community Hospital ceased. Their discharge from College
    Hospital was caused by the state’s prosecution for patient abuse,
    not by College Hospital.
    38
    G.     Cumulative Error
    Even no one error was itself prejudicial, we conclude that
    multiple errors combined to cause an unfair trial.
    A “series of trial errors, though independently harmless,
    may in some circumstances rise by accretion to the level of
    reversible and prejudicial error.” (People v. Hill (1998) 
    17 Cal.4th 800
    , 844; see Johnson v. Tosco Corp. (1991) 
    1 Cal.App.4th 123
    ,
    140.) However, “[l]engthy . . . trials are rarely perfect, and this
    court will not reverse a judgment absent a clear showing of a
    miscarriage of justice.” (Hill, at p. 844; see Bruton v. United
    States (1968) 
    391 U.S. 123
    , 135 [“ ‘A defendant is entitled to a fair
    trial but not a perfect one’ ”].)
    Here, evidence that plaintiffs had cleared their names,
    presented in a context that could only mean they had been
    acquitted of criminal charges, informed the jury that the
    hospital’s reason for terminating plaintiffs was pretextual.
    Evidence that the hospital received three letters making
    the same allegations made by plaintiffs provided undue support
    for plaintiffs’ allegations.
    Evidence that Hellmannsberger witnessed several trivial,
    isolated acts by Kohl directed at others incorrectly implied that
    such conduct creates a work environment hostile to third parties.
    Fragmentary evidence of a memo that was neither
    produced nor authenticated indicated to the jury that
    insubstantial evidence may support a claim, as did evidence of an
    isolated, overheard statement made to an unknown person for an
    unknown purpose; or post-facto complaints used to ascribe prior
    notice of an employee’s unfitness.
    And evidence of damages incurred long after the adverse
    effects of a wrongful termination had ceased informed the jury
    39
    that once an employer wrongfully fires an employee, it basically
    becomes the employee’s unemployment insurer indefinitely, no
    matter how many jobs the employee subsequently obtains and
    loses.
    Each of these signals was improper. Evidence that the
    plaintiffs had somehow cleared their names in criminal
    proceedings, or that the hospital had received post-termination
    complaints about Kohl, was inadmissible for the purposes for
    which the jury must ultimately have considered it. Evidence of
    isolated or trivial events or post-facto complaints or a fragment of
    a memo or overheard conversation was insufficient as a matter of
    law to support the uses the jury made of it. And of course a
    causal link must exist between a wrongful termination and
    damages suffered.
    The message conveyed to the jury by the errors was clear:
    the hospital was liable. This was unfair. Given the numerosity
    of the errors, and their quality, we conclude it is reasonably
    probable the jury would have reached a different result without
    them.
    40
    DISPOSITION
    The judgment is affirmed as to MCA and reversed as to
    MPHS and Community Hospital. The trial court is directed to
    enter judgment in favor of MPHS entirely and in favor of the
    hospital on all of Hellmannsberger’s claims and Alexander’s and
    Harris’s claims for defamation and negligent supervision. The
    trial court is directed to order a new trial as to Alexander’s and/or
    Harris’s claims for sexual harassment, sexual orientation
    discrimination, failure to investigate and prevent harassment
    and discrimination, retaliation, and wrongful termination in
    violation of public policy. Each side is to bear its own costs on
    appeal.
    CHANEY, J.
    We concur:
    ROTHSCHILD, P. J.
    *
    WEINGART, J.
    *
    Judge of the Los Angeles Superior Court, assigned by the
    Chief Justice pursuant to article VI, section 6 of the California
    Constitution.
    41
    Filed 3/10/20
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION ONE
    JUDY ALEXANDER et al.,                       B279155, B280916
    Plaintiffs and Respondents,           (Los Angeles County
    Super. Ct. No. BC426353)
    v.
    ORDER CERTIFYING
    COMMUNITY HOSPITAL OF LONG                  OPINION FOR
    BEACH et al.,                               PUBLICATION
    Defendants and Appellants.
    THE COURT:
    The opinion filed in the above-entitled matter on February
    13, 2020, was not certified for publication in the Official Reports.
    Pursuant to California Rules of Court, rule 8.1105(c), this opinion
    is now ordered published in the Official Reports.
    ____________________________________________________________
    *
    ROTHSCHILD, P. J.              CHANEY, J.        WEINGART, J.
    *
    Judge of the Los Angeles Superior Court, assigned by the Chief
    Justice pursuant to article VI, section 6 of the California
    Constitution.