Yazdi v. Dental Board of Cal. ( 2020 )


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  • Filed 10/6/20; Certified for publication 11/3/20 (order attached)
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION ONE
    MOHAMMADREZA YAZDI,                                   B298130
    Plaintiff and Appellant,                      (Los Angeles County
    Super. Ct. No. BS172030)
    v.
    DENTAL BOARD OF
    CALIFORNIA,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of Los
    Angeles County, Mary H. Strobel, Judge. Affirmed.
    Neufeld Marks and Paul S. Marks for Plaintiff and
    Appellant.
    Xavier Becerra, Attorney General, Carl W. Sonne,
    Assistant Attorney General, David E. Brice and Morgan Malek,
    Deputy Attorneys General, for Defendant and Respondent.
    _______________________
    Appellant Mohammadreza Yazdi, an orthodontist, appeals
    from a judgment of the trial court denying his petition for writ of
    administrative mandate under Code of Civil Procedure section
    1094.5. The trial court denied the writ and affirmed a
    November 6, 2017 decision of the Dental Board of California,
    following a 10-day evidentiary hearing, revoking Yazdi’s dental
    license but staying the revocation and placing him on probation
    for five years. We have jurisdiction pursuant to Code of Civil
    Procedure section 904.1, subdivision (a). Finding that the trial
    court’s decision was supported by substantial evidence and
    proper exercise of discretion, we affirm.
    BACKGROUND
    Yazdi was first licensed in California as a dentist in
    October 1987. After further special training, he began private
    practice in orthodontics in 1994.
    Between June and early November 2009, in response to
    patient complaints, the Dental Board directed Yazdi to produce
    the complete dental records of 12 patients. Yazdi failed to
    produce those records. The Dental Board then served on Yazdi
    12 subpoenas for those records on November 12, 2009. Yazdi
    failed to comply with the subpoenas. Based on the failure to
    produce complete records, the Dental Board then issued 12
    citations, one on February 24, 2010, and the other 11 on April 14,
    2010. Eleven of the citations imposed a $250 per day fine, for
    each day the records were not produced, up to a maximum of
    $5,000. The February 24, 2010 citation imposed a $550 fine.
    Each citation required that the fine be paid within 30 days of
    issuance, and that the citation be abated by production of the
    requested records within 30 days.
    2
    Yazdi did not appeal the citations. He did not request an
    extension of time. He did not pay the fines. All 12 citations
    became final and non-appealable as of May 15, 2010.
    Nonetheless, Yazdi maintained communication with the Dental
    Board and mailed some of the requested records to the Dental
    Board. However, the Dental Board never received the complete
    dental records of any of the 12 patients it had requested of Yazdi.
    The Dental Board filed its original accusation against Yazdi
    concerning the above events on October 21, 2010. A first
    amended accusation was filed on November 8, 2011. A hearing
    on these charges before a state administrative law judge was held
    in Los Angeles on March 5, 6, and 7, 2012. Finding that Yazdi
    had failed to pay the fines assessed by the Dental Board citations,
    and failed to produce the complete dental records in abatement of
    those citations, on May 4, 2012 the administrative law judge
    issued a decision recommending that Yazdi’s dental license be
    revoked, but that the revocation be stayed pending probation for
    a period of three years. The Dental Board adopted the
    administrative law judge’s decision on June 11, 2012, with an
    effective date of July 11, 2012.
    While the above matter was pending, the Dental Board
    received four additional patient complaints against Yazdi that
    are the subject of the instant appeal. All four patients were
    minor children, and the complaints were made by one or both
    parents. On May 13, 2009, Connor O.’s parents registered a
    complaint seeking investigation of Yazdi’s dental license, a
    refund of “appropriate portions of monies paid up front,” and the
    release of the patient’s medical records. On July 25, 2009, the
    parents of Stephanie M. and her brother Christopher M.
    registered complaints alleging Yazdi’s failure to produce copies of
    3
    their service contracts and medical records, excessive charging of
    fees, and dissatisfaction with the results of Yazdi’s orthodontic
    services. On February 4, 2010, the parents of Irina S. registered
    a complaint alleging that Yazdi refused to remove Irina’s braces
    until a fee balance was paid, and that he charged excessive fees.
    The Dental Board assigned these complaints to an
    investigator who examined available medical records,
    interviewed the parents of each child patient, and sought the
    opinion of Dental Board expert Allan Sheridan, D.D.S. Dr.
    Sheridan issued reports in each case, concluding that respondent
    committed acts of gross negligence, repeated acts of negligence,
    unprofessional conduct, fraud, and incompetence. These
    conclusions led to the filing of the Dental Board’s third amended
    accusation against Yazdi on March 24, 2017.
    Administrate Law Judge Matthew Goldsby, with the state
    Office of Administrative Hearings, heard this matter in Los
    Angeles, California on June 19 to 22, 2017, June 26 to 30, 2017,
    and July 21, 2017, for a total of 10 hearing days. Eighteen
    witnesses testified. The record was held open until August 28,
    2017, to allow both sides to file concurrent closing briefs, which
    both sides did. The matter was taken under submission on
    August 28, 2017. The administrative record is comprised of
    nearly 3,700 pages, including numerous exhibits and nearly 2,700
    pages of hearing transcripts. Both the Dental Board’s expert, Dr.
    Sheridan, and Yazdi’s expert, Jeffrey Cohen, D.M.D., testified
    concerning the relevant standards of care applicable to the
    disciplinary charges.
    The administrative law judge’s decision, dated
    September 26, 2017, found that the Dental Board had not proved
    the accusations of gross negligence (1st, 6th, 11th, and 18th
    4
    causes for discipline), incompetence (5th, 10th, and 15th causes
    for discipline), and two of the accusations of excessive treatment
    (7th and 14th causes for discipline). The decision found that the
    Dental Board had proved by clear and convincing evidence the
    accusations of repeated acts of negligence (2d cause for
    discipline), obtaining fees by fraud or misrepresentation (3d, 8th,
    12th, 14th, and 17th causes for discipline), failure to comply with
    record requests and excessive charges for records (4th, 9th, and
    13th causes for discipline), excessive treatment (16th cause for
    discipline), and unprofessional conduct by refusing to remove a
    patient’s braces until an outstanding fee was paid (19th cause for
    discipline). After reviewing the factors enumerated in the Dental
    Board’s published guidelines, the administrative law judge
    recommended discipline for Yazdi consisting of revocation of his
    dental license, stayed and placed him on probation on specified
    terms for a period of five years, with Yazdi’s license to be fully
    restored upon successful completion of probation. The decision
    also required Yazdi to reimburse $51,081.03 in costs incurred for
    investigation and prosecution of the charges.
    The Dental Board adopted the administrative law judge’s
    decision and recommendation by order dated November 6, 2017.
    On January 5, 2018, Yazdi filed in superior court a petition
    for writ of mandate challenging this decision under Code of Civil
    Procedure sections 1085 and 1094.5. The Dental Board answered
    the petition on February 1, 2018. Yazdi filed his opening brief in
    support of the petition on December 24, 2018. The Dental Board
    5
    filed its opposition memorandum on February 26, 2019. Yazdi
    filed his reply brief in support of the petition on March 4, 2019.1
    The trial court held a hearing as scheduled on March 19,
    2019. Oral argument consumed roughly 90 minutes, after which
    the trial court took the matter under submission. Later that day,
    the trial court issued a 12-page written decision affirming the
    majority of the findings of the Dental Board and affirming the
    discipline imposed by the Dental Board. Judgment denying the
    petition for writ of mandate was entered on April 2, 2019.
    Yazdi filed his notice of appeal on May 31, 2019. The
    record on appeal includes an opening brief from Yazdi, a
    respondent’s brief from the Dental Board, appendices submitted
    by both Yazdi and the Dental Board, and the administrative
    record from the Dental Board proceedings (the same record
    considered by the trial court). No reply brief was filed by Yazdi.
    DISCUSSION
    A.     Standard of Review
    As revealed by its written decision, the trial court applied
    the “independent judgment” standard of review to the Dental
    Board’s decision ordering stayed, probational revocation of
    Yazdi’s license to practice. (Code Civ. Proc., § 1094.5; see Fukuda
    v. City of Angels (1999) 
    20 Cal.4th 805
    , 817.) This accorded with
    a long line of California precedent.
    1 Neither  the petition and answer nor any of the briefs filed
    in the trial court have been made part of the record on this
    appeal. The above information is derived from the trial court
    civil register.
    6
    “ ‘ “Under the independent judgment rule, the trial court
    must weigh the evidence and make its own determination as to
    whether the administrative findings should be sustained. When
    an appeal is taken from the trial court’s determination, it is given
    the same effect as any other judgment after trial rendered by the
    court: the only question is whether the trial court’s (not the
    administrative agency’s) findings are supported by substantial
    evidence. [Citation.] Conflicts in the evidence must be resolved
    in favor of the judgment and where two or more inferences can be
    reasonably drawn from the facts, the reviewing court must accept
    the inferences deduced by the trial court.” [Citation.] However,
    “. . . the trial court’s legal conclusions are open to our
    examination to determine if errors of law were committed.”
    [Citation.] [¶] “Evidence is substantial if any reasonable trier of
    fact could have considered it reasonable, credible and of solid
    value.” [Citation.] Additionally, a reviewing court “may look to
    the findings in [the administrative agency’s] decision for guidance
    in determining whether the trial court’s judgment is supported by
    substantial evidence.” [Citation.]’ (Lam v. Bureau of Security &
    Investigative Services [(1995)] 34 Cal.App.4th [29,] 35-36.)”
    (Green v. Board of Dental Examiners (1996) 
    47 Cal.App.4th 786
    ,
    796.)
    “On appeal from a decision of a trial court applying its
    independent judgment, we review the trial court’s findings rather
    than those of the administrative agency. [Citation.] Specifically,
    we review the trial court’s factual findings for substantial
    evidence. In doing so, we must resolve all conflicts in favor of
    [the respondent], the party prevailing below. Further, we cannot
    reweigh the evidence. Thus, we do not determine whether
    substantial evidence would have supported a contrary judgment,
    7
    but only whether substantial evidence supports the judgment
    actually made by the trial court. [Citations.] In sum, ‘[t]he
    question on appeal is whether the evidence reveals substantial
    support—contradicted or uncontradicted—for the trial court’s
    conclusion that the weight of the evidence supports the [agency’s]
    findings of fact. [Citation.] We uphold the trial court’s findings
    unless they so lack evidentiary support that they are
    unreasonable.’ [Citation.]” (Norasingh v. Lightbourne (2014) 
    229 Cal.App.4th 740
    , 753.)
    At oral argument, counsel for Yazdi asserted for the first
    time that a different standard of review should have applied in
    the trial court, based on the California Supreme Court decision in
    Conservatorship of O.B. (2020) 
    9 Cal.5th 989
     (O.B.), which had
    been handed down two months before. We gave leave to the
    parties to submit further briefing on this question.
    After reviewing this decision in light of the further briefing
    submitted by the parties, we have concluded that the O.B.
    decision is not apposite to the administrative mandate setting we
    address here. O.B. addressed the situation where the trial court
    was the original finder of fact in a contested proceeding, and the
    “clear and convincing” standard of proof applied to particular
    findings made by the trial court. O.B. held that “an appellate
    court evaluating the sufficiency of the evidence in support of a
    finding must make an appropriate adjustment to its analysis
    when the clear and convincing standard of proof applied before
    the trial court. In general, when presented with a challenge to
    the sufficiency of the evidence associated with a finding requiring
    clear and convincing evidence, the court must determine whether
    the record, viewed as a whole, contains substantial evidence from
    which a reasonable trier of fact could have made the finding of
    8
    high probability demanded by this standard of proof.” (O.B.,
    supra, 9 Cal.5th at p. 1005.) The court further emphasized, “an
    appellate court reviewing a finding made pursuant to the clear
    and convincing standard does not reweigh the evidence itself. In
    assessing how the evidence reasonably could have been evaluated
    by the trier of fact, an appellate court reviewing such a finding is
    to view the record in the light most favorable to the judgment
    below; it must indulge reasonable inferences that the trier of fact
    might have drawn from the evidence; it must accept the
    factfinder’s resolution of conflicting evidence; and it may not
    insert its own views regarding the credibility of witnesses in
    place of the assessments conveyed by the judgment.” (Id. at
    p. 1008, italics added.)
    Contrary to Yazdi’s assertion, we do not read the O.B.
    decision as overturning the standard to be applied by the trial
    court in reviewing an administrative proceeding pursuant to a
    petition for writ of administrative mandate under Code of Civil
    Procedure section 1094.5. The O.B. case involved an appeal from
    a probate proceeding, not an administrative mandate proceeding.
    The O.B. decision made no mention of the decades of case law
    (including the cases cited earlier) concerning the review to be
    made initially in the trial court and subsequently by this court in
    the administrative mandate setting. Perhaps most significantly,
    the established standards for trial court review of an
    administrative proceeding involving a “fundamental vested right”
    explicitly call for the trial court to reweigh the evidence in its
    independent judgment. (E.g., Green v. Board of Dental
    Examiners, supra, 47 Cal.App.4th at p. 796.) This runs contrary
    to the language in the O.B. decision that we emphasized above,
    stating that the trial court should not reweigh the evidence. In
    9
    sum, we are not persuaded that the O.B. decision intended to
    abolish the independent judgment standard in administrative
    mandate proceedings, and decline to do so here.
    As for the discipline selected by the Dental Board and
    affirmed by the trial court, “[i]n a mandamus proceeding brought
    to review an administrative order, the determination of penalty
    by the administrative body will not be disturbed absent a
    showing of an abuse of discretion. (Skelly v. State Personnel Bd.
    (1975) 
    15 Cal.3d 194
    , 217 . . . ; Magit v. Board of Medical
    Examiners (1961) 
    57 Cal.2d 74
    , 87 . . . .) The discretion exercised
    by the administrative body must be an impartial one taking into
    account all relevant facts, together with legal principles essential
    to an informed and just decision. (Skelly v. State Personnel Bd.,
    supra, . . . at pp. 217-218 . . . ; Catricala v. State Personnel Bd.
    (1974) 
    43 Cal.App.3d 642
    , 646 . . . .) However, even were the
    penalty to appear harsh to us, still we would not be free to
    substitute our discretion for that of the administrative body.
    (Code Civ. Proc., § 1094.5, subd. (e); Cooper v. Board of Medical
    Examiners [(1975)] 49 Cal.App.3d [931,] 950 . . . .) The fact that
    reasonable minds might differ as to the propriety of the penalty
    imposed fortifies the conclusion that the administrative body
    acted within its discretion. (Ibid.; see also Lake v. Civil Service
    Commission (1975) 
    47 Cal.App.3d 224
    , 288 . . . .)” (Shea v. Board
    of Medical Examiners (1978) 
    81 Cal.App.3d 564
    , 579.) And,
    contrary to Yazdi’s assertion, the severity of the discipline which
    may be imposed does not depend on whether patients have been
    medically injured by the challenged practices. (Bryce v. Board of
    Medical Quality Assurance (1986) 
    184 Cal.App.3d 1471
    , 1475.)
    Yazdi has not followed the above principles in pursuing this
    appeal. Yazdi writes in his brief, “We prove below . . . that the
    10
    grounds for discipline found by the [h]earing [o]fficer did not meet
    the ‘clear and convincing’ standard of evidence.” This misses the
    point; we are no longer concerned with the quality of evidence at
    the administrative hearing. We are addressing whether the trial
    court’s decision reviewing the administrative hearing, based on
    the trial court’s own independent judgment, was supported by
    substantial evidence.
    B.     Statutory Framework
    The disciplinary proceedings against Yazdi proceeded
    against the backdrop of three principal statutes.
    Business and Professions Code section 1670 provides, in
    pertinent part: “Any licentiate may have his license revoked or
    suspended or be reprimanded or be placed on probation by the
    board for unprofessional conduct, or incompetence, or gross
    negligence, or repeated acts of negligence in his or her
    profession . . . .”
    Business and Professions Code section 1680 provides, in
    pertinent part: “Unprofessional conduct by a person licensed
    under this chapter is defined as, but is not limited to, any one of
    the following: [¶] (a) The obtaining of any fee by fraud or
    misrepresentation. [¶] . . . [¶] (n) The violation of any of the
    provisions of this division.”
    Business and Professions Code section 1685 provides: “In
    addition to other acts constituting unprofessional conduct under
    this chapter, it is unprofessional conduct for a person licensed
    under this chapter to require, either directly or through an office
    policy, or knowingly permit the delivery of dental care that
    discourages necessary treatment or permits clearly excessive
    treatment, incompetent treatment, grossly negligent treatment,
    11
    repeated negligent acts, or unnecessary treatment, as determined
    by the standard of practice in the community.”
    Significantly, “[Business and Professions Code s]ection
    1680’s statement that unprofessional conduct ‘is not limited to’ its
    list of examples means unlisted conduct may be ‘unprofessional
    conduct’ subject to discipline. (People v. Arias (2008) 
    45 Cal.4th 169
    , 182 . . . [it is a ‘general rule of statutory construction that
    “[u]se of the language ‘including, but not limited to’ in the
    statutory definition is a phrase of enlargement rather than
    limitation” ’]; People v. Williams (2010) 
    184 Cal.App.4th 142
    , 147
    . . . [the phrase ‘strongly indicates that the categories listed in the
    statute were not intended to be exclusive’]; Sanchez v. State of
    California (2009) 
    179 Cal.App.4th 467
    , 484 . . . [the phrase means
    a list is not exclusive].) Moreover, the Legislature’s selection of
    the ‘not limited to’ phrase was no accident. The Legislature
    inserted the phrase by amendment in 1979, purposefully
    expanding the statute’s reach. (Stats. 1979, ch. 653, § 7, p. 2011;
    id., ch. 1007, § 5.5, p. 3426 [substituting ‘by a person licensed
    under this chapter is defined as, but is not limited to, the
    violation of’ for ‘is defined to be’ in the introductory clause of
    [Bus. & Prof. Code,] § 1680].)” (Gillis v. Dental Bd. of California
    (2012) 
    206 Cal.App.4th 311
    , 320, disapproved on other grounds in
    Dhillon v. John Muir Health (2017) 
    2 Cal.5th 1109
    , 1116, fn. 2;
    see Shea v. Board of Medical Examiners, supra, 81 Cal.App.3d at
    p. 575 [in medical doctor context, interpreting phrase “ ‘but is not
    limited to’ ” to allow discipline for unlisted conduct “which
    indicates an unfitness to practice medicine,” and concluding there
    is no unfairness to discipline respondents in so doing].)
    12
    C.    Yazdi’s Contentions on Appeal
    In reviewing the trial court’s decision, we start with the
    presumption the judgment is correct. (In re Marriage of
    Arceneaux (1990) 
    51 Cal.3d 1130
    , 1133.) An appellant has the
    burden to demonstrate error. (Denham v. Superior Court (1970)
    
    2 Cal.3d 557
    , 564.)
    California Rules of Court, rule 8.204(a)(1)(B) provides that
    “[e]ach brief must: [¶] . . . [¶] [s]tate each point under a separate
    heading or subheading summarizing the point, and support each
    point by argument and, if possible, by citation of authority . . . .”
    This is important because this court is “not required to make an
    independent, unassisted study of the record in search of error or
    grounds to challenge a trial court's action. We are entitled to the
    assistance of counsel.” (Ellenberger v. Espinosa (1994) 
    30 Cal.App.4th 943
    , 948.) Yazdi has not complied with these
    requirements here.
    In a section of his opening brief entitled “Introduction,”
    Yazdi sets out the following grounds of challenge to the trial
    court decision denying his petition for writ of administrative
    mandate:
    “1. The record on appeal lacks substantial evidence
    demonstrating that [Yazdi] breached the standard of care in his
    treatment of any of the four patients under review.
    “2. There was no substantial evidence showing that any of
    the four patients was harmed. Indeed, the evidence
    demonstrated to the contrary, that no patient was harmed.
    “3. The evidence demonstrated that none of the four
    patients required any corrective orthodontics after leaving
    [Yazdi’s] practice; this again demonstrates a lack of substantial
    evidence of patient harm.
    13
    “4. The purported billing irregularities alleged in the
    operative [t]hird [a]mended [a]ccusation were not supported by
    substantial evidence.
    “5. [Dental Board] failed to prove, with substantial
    evidence, any violation of the California Dental Practice Act.”
    However, the argument section of Yazdi’s brief does not
    follow this outline. Instead, the argument section consists of an
    unbroken, discursive commentary on topics from the Dental
    Board hearing and decision with no subheadings, only one
    citation to authority in 13 pages, and only occasional citations to
    the administrative record. There are no citations to the trial
    court’s written decision denying Yazdi’s petition, despite the fact
    that this appeal is from that trial court decision. There is
    virtually no specific discussion providing reasoning as to why this
    court, applying the standard of review applicable to this court,
    should reverse the trial court’s decision. Nonetheless, we
    endeavor below to discern the contentions he seeks to make
    before this court.
    1.     Study Models2
    Yazdi opens the “Argument” section of his brief with the
    following inaccurate statement: “The Administrative Law Judge
    found, and the Superior Court upheld the finding, that [Yazdi]
    was subject to discipline for ‘gross negligence,’ because he failed
    to take ‘study models’ . . . .” On the contrary, the Dental Board’s
    decision states as follows: “Cause does not exist to discipline
    2 An orthodontic study model is a three-dimensional model
    of a patient’s teeth and gums, taken at the beginning of
    treatment, to mimic the patient’s mouth at the time before
    treatment begins.
    14
    respondent’s license under Business and Professions Code
    sections 1670, [1680, subdivision (n), and 1685] on the grounds of
    gross negligence because complainant did not establish by clear
    and convincing evidence that the departure from the standard of
    care was sufficiently extreme.” (Italics added.) Apparently Yazdi
    previously made the same inaccurate contention to the trial
    court, which stated in its ruling, “Contrary to [Yazdi’s] assertion
    . . . , the [Dental] Board did not find [Yazdi’s] failure to take study
    models was ‘gross negligence,’ rather it found the failure
    constituted negligence.”
    Addressing this issue, the trial court noted: “The [Dental]
    Board found that the standard of care for orthodontists involves
    taking study models.” The trial court continued its analysis as
    follows:
    “Several orthodontists testified as to this issue. Three
    ([Dr.] Sheridan, [Peter M.] Roth[, D.D.S.], and [John R.]
    Dandona[, D.M.D.]) stated that models are required; Yazdi, [Dr.]
    Cohen, and Richard Gutierrez[, D.D.S.] stated that they are not.
    The [administrative law judge] notes that ‘a survey taken by the
    American Association of Orthodontists revealed that one-third of
    all orthodontists do not take study models in the regular course of
    practice.’ . . . The [administrative law judge] articulated several
    reasons why he gave more weight to [Dr.] Sheridan’s opinion
    than [Dr.] Cohen’s. . . . Like the [administrative law judge], the
    court is persuaded to follow [Dr.] Sheridan. . . . [¶] In his brief,
    [Yazdi] cites to [the administrative record] for the evidence that
    “about 33[ percent] of all orthodontist[s] choose not to take study
    models.” . . . The cited pages of the record do not support that
    proposition. The evidence cited is the testimony of [Yazdi’s]
    expert in which he refers to ‘the most recent survey’ of the
    15
    American Association of Orthodontists showing that ‘most don’t
    take study models.’ . . . The [administrative law judge] sustained
    an objection to the survey being received in evidence. . . . [¶]
    [Yazdi] also argues that . . . ‘a large percentage of the remainder
    of survey respondents took study models for only “legal
    reasons,” [’] and that ‘Dr. Sheridan did not disagree with the
    accuracy of the [American Association of Orthodontists] survey
    results.’ . . . [Yazdi] points to the same pages in the record . . . to
    support these contentions. Again, the cited pages do not contain
    this evidence. [¶] [Yazdi] also argues that the textbooks relied
    upon by Dr. Sheridan do not support the conclusion that
    orthodontists are required to use study models. To support this
    assertion, [Yazdi] cites to [the administrative record]. This
    citation is to the opening statement made by [Yazdi’s] counsel in
    which he purported to read from a textbook. The opening
    statement and arguments of counsel are not evidence. [¶] As
    noted by the [administrative law judge], Yazdi does not dispute
    that he did not use study models for these patients. . . . [¶]
    Based on the testimony of the [Dental] Board’s orthodontist
    witnesses, and the lack of specific persuasive evidence from
    [Yazdi’s] expert, the weight of the evidence supports the finding
    that failing to take study models falls below the standard of care.
    Accordingly, the [Dental] Board’s findings that Yazdi engaged in
    negligent acts flows directly from its finding as to the standard of
    care.”
    Although Yazdi’s opening brief urges that “the issue of
    ‘study models’ permeates this entire case, and is perhaps the
    most salient cause for the implementation of discipline,” Yazdi’s
    argument before this court does not address the trial court’s
    analysis and conclusions. Instead, Yazdi appears simply to have
    16
    repeated the exact same assertions, citing to the exact same
    portions of the record, that were rejected by the trial court as set
    out above. As noted earlier in the discussion of standard of
    review, it is not our task (nor our prerogative) to reweigh the
    evidence in the manner Yazdi seeks.
    We also do not share Yazdi’s assessment that “the issue of
    ‘study models’ permeates [the] entire case.” The Dental Board
    found (and the trial court upheld) only a single charge of
    “repeated acts of negligence” relating to Yazdi’s failure to take
    study models at the beginning of treatment. The remainder of
    the charges upheld—obtaining fees by fraud or
    misrepresentation, failure to comply with record requests and
    excessive charges for records, excessive treatment, and refusing
    to remove a patient’s braces until an outstanding fee was paid—
    have no obvious connection to whether study models were taken.
    From our unaided review of the administrative record, we
    note that the Dental Board’s orthodontic expert, Dr. Sheridan,
    testified for an entire hearing day, June 22, 2017, and for parts of
    three additional days, on June 26, 2017, June 27, 2017, and
    July 21, 2017. Dr. Sheridan’s initial testimony describing study
    models and their importance in orthodontic practice covers more
    than 20 pages of transcript. Dr. Dandona, an orthodontist who
    subsequently treated patient Connor O., testified that he
    considered study models to be “essential” to orthodontic practice.
    Both the administrative law judge and the trial court noted
    that there was conflicting evidence on the subject of study
    models, but concluded that the evidence that failure to take study
    models constituted negligence was more persuasive.
    Before this court, Yazdi has cited to portions of the
    testimony of his retained expert, Dr. Cohen, and others (including
    17
    Yazdi himself) as to why the taking of study models was not
    required if other diagnostic tools were properly used. Yazdi also
    emphasizes the administrative law judge’s finding that “[n]o
    evidence was presented to show that [Yazdi] failed to make a
    correct diagnosis of any of the four patients.” Yazdi argues that
    because the administrative law judge “did not point to any
    patient harm directly caused by the absence of ‘study models’ ”
    this “was, at worst, a ‘no harm, no foul’ situation.”
    This argument is unavailing at this stage. First, case law
    makes clear that actual patient harm is not required as a
    condition to the imposition of discipline on a licensed
    professional. “If accepted, this argument would have a serious
    implication for license discipline proceedings. In essence, it
    would prohibit the imposition of discipline on a licensee until
    harm to patients had already occurred. We reject this argument
    because it overlooks the preventative functions of license
    discipline, whose main purpose is protection of the public (Bryce
    v. Board of Medical Quality Assurance, supra, 184 Cal.App.3d at
    p. 1476), but whose purposes also include prevention of future
    harm (In re Kelley (1990) 
    52 Cal.3d 487
    , 496 . . .) . . . .” (Griffiths
    v. Superior Court (2002) 
    96 Cal.App.4th 757
    , 772, fn. omitted.)
    Second, our review of the trial court’s decision is limited to
    assessing whether the decision was supported by substantial
    evidence. “ ‘ “When an appeal is taken from the trial court’s
    determination, it is given the same effect as any other judgment
    after trial rendered by the court: the only question is whether the
    trial court’s (not the administrative agency’s) findings are
    supported by substantial evidence. [Citation.] Conflicts in the
    evidence must be resolved in favor of the judgment and where
    two or more inferences can be reasonably drawn from the facts,
    18
    the reviewing court must accept the inferences deduced by the
    trial court.” [Citation.]’ ” (Green v. Board of Dental Examiners,
    supra, 47 Cal.App.4th at p. 796.) The trial court ruling here was
    supported by substantial evidence, and the finding concerning
    the failure to use study models must be affirmed.
    2.    Informed Consent
    The administrative law judge made findings that the
    failure of Yazdi to obtain informed written consent prior to
    treatment of the four young patients fell below the standard of
    care. This finding is not expressly referenced in the “Legal
    Conclusions” section of the Dental Board decision, but appears to
    fall under the general rubric of unprofessional conduct on which
    Dental Board’s discipline order was based. In any event, Yazdi
    apparently challenged this finding before the trial court, as the
    trial court discussed it in its written decision.
    Specifically, the court stated: “The [Dental] Board found
    that the standard of care required the practice of obtaining
    written informed consent. . . . [¶] The weight of the evidence
    supports this finding. Dr. Sheridan testified that written
    informed consent is required by the standard of care. . . . Though
    he testified that written consent is not required by the standard
    of care, Yazdi’s expert, Dr. Cohen, admitted that he uses written
    consent forms in his own practice. . . . Given this discrepancy
    between Dr. Cohen’s expert opinion and his own practice, the
    [administrative law judge] was justified in crediting Dr.
    Sheridan’s opinion on this issue. [¶] In its decision, the [Dental]
    Board found that Yazdi failed to meet this standard by not
    obtaining written consent from the patients. . . . But, in
    opposition, the [Dental] Board admits that there is a consent
    form in Connor’s file. . . . Accordingly, the [Dental] Board’s
    19
    finding that Yazdi violated the standard of care by not obtaining
    written informed consent from Connor is not supported by the
    weight of the evidence. [¶] Yazdi has not pointed the court to the
    existence of written informed consent for any of the other
    patients. . . . Accordingly, the court concludes that the weight of
    the evidence supports the [Dental] Board’s conclusions that Yazdi
    failed to meet the standard of care by failing to obtain written
    informed consent from Stephanie, Christopher, and Irina.”
    In his opening brief, Yazdi argues, in substance, that
    neither the Dental Board nor the trial court should have given
    weight to Dr. Sheridan’s opinion that the standard of care
    required informed written consent, and that in any event there
    was no evidence that Yazdi had done anything to any child that
    the parents or the children did not want him to do. Yazdi states
    that “as to all four patients, the evidence showed that they were
    each well-informed by Dr. Yazdi.” However, Yazdi does not cite
    to anything in the record in support of this claim.
    We conclude that the trial court’s decision on this issue was
    supported by substantial evidence, and must be affirmed.
    3.    Issues with Professional Fees
    The charges against Yazdi in this category arose because
    the parents complained of being billed unexpected (and
    unconsented-to) charges by Yazdi. In the case of Connor O.,
    Yazdi refused to refund advance payments for work not
    performed when the parents chose to move to a different
    orthodontist, basing his refusal on a financial agreement that the
    parents had neither seen nor signed. In the case of Stephanie
    and Christopher M., Yazdi began to charge monthly fees that the
    parents did not believe they had ever agreed to, and again no
    such signed agreement could be found in the records.
    20
    The trial court addressed these issues as follows:
    “The [Dental] Board found that Yazdi breached the
    standard of care by charging Connor for work that was not
    performed. . . . Yazdi argues that this finding constitutes a
    reversible error because the [t]hird [a]mended [a]ccusation does
    not include such a charge. . . . The court does not agree. While
    the third cause for discipline charges [Yazdi] with obtaining a fee
    by misrepresentation, the second cause for discipline charges that
    ‘[Yazdi] failed to present and obtain agreement for financial
    arrangements prior to starting treatment. The standard of care
    is to charge a person for actual work done but instead [Yazdi]
    charged Connor O.’s parents based on a document that claimed
    they had to forfeit advance fees paid if they stopped treatment
    and which the parents were not presented and did not sign.’
    Thus [Yazdi] was put on notice of the [Dental] Board’s claim of
    charging Connor for work not performed.
    “Fees Obtained by Misrepresentation [¶] The Board’s
    decision states the following: [¶] 16. The third, eighth, twelfth,
    and seventeenth causes of discipline alleged unprofessional
    conduct by obtaining fees by misrepresentation or fraud. [¶]
    17. Complainant establishes by clear and convincing evidence
    that the parents of Connor O., Stephanie M., and Christopher M.
    never signed a financial agreement for [Yazdi’s] services. Irina S.
    did not sign a financial agreement for Phase I treatment. By
    enforcing contractual terms that [Yazdi] withheld from his
    patients, [Yazdi] obtained fees by misrepresentation, even if
    collected only from insurance carriers. [¶] 18. In the case of
    Connor O., [Yazdi] was paid in advance for services anticipated to
    span 12 to 18 months. When those services were terminated in
    six months, [Yazdi] refused and has yet to return the unearned
    21
    portion of those fees, notwithstanding a court judgment against
    him. [¶] 19. Accordingly, cause exists to discipline [Yazdi’s]
    license under Business and Professions Code sections 1670 and
    1680, subdivision (a), because [Yazdi] engaged in unprofessional
    conduct by obtaining fees by misrepresentation or fraud. . . .
    “Business and Professions Code section 1680[, subdivision
    ](a) states that ‘the obtaining of any fee by fraud or
    misrepresentation’ constitutes unprofessional conduct. [Yazdi]
    argues that to sustain this charge, the [Dental] Board must
    present evidence of a knowingly false representation made to
    defendant with the intent to deceive or induce reliance, coupled
    with reasonable reliance and damages. While this is certainly
    one formulation of fraud, fraud can also be shown by concealment
    or nondisclosure of material facts, especially when there is a
    fiduciary relationship between the parties. [¶] The elements of
    fraud by concealment are ‘(l) That the parties were in a fiduciary
    relationship and defendant intentionally failed to disclose certain
    facts to plaintiff; 2) that plaintiff did not know of the concealed
    facts; 3) that defendant intended to deceive; 4) that had the
    omitted information been disclosed, [p]laintiff reasonably would
    have behaved differently; 5) that plaintiff was harmed; and
    6) that defendant’s concealment was a substantial factor in
    causing plaintiff’s harm. (CACI [No.] 1901; see also, e.g.,
    Boschma v. Home Loan Center, Inc. (2011) 
    198 Cal.App.4th 230
    ,
    248.) The wording of the third, eighth, twelfth, fourteenth, and
    seventeenth causes of action make it clear that the [Dental]
    Board’s theory was failure to disclose and obtain consent to fees
    prior to the rendering of services, or withholding copies of the
    contracts. [¶] The weight of the evidence presented supports a
    conclusion that Connor’s parents were not provided with a
    22
    financial agreement they saw, signed, or agreed to prior to
    treatment that informed them, among other things, that [Yazdi]
    would keep 50[ percent] of an unearned fee in the event of
    cancellation. . . . Similarly, the weight of the evidence supports a
    conclusion that [Yazdi] did not provide the parents of Stephanie
    [and] Christopher with a contract to agree to and sign that
    informed them of additional charges after two years of
    treatment. . . .
    “As to Irina, [the Dental Board] argues there was
    concealment as to the charges for Phase I treatment. [The
    Dental Board] did not provide a record citation to support this
    conclusion in their brief, and could not do so when asked at the
    hearing. [¶] On the issue of reliance, the [Dental] Board
    correctly notes that in the fiduciary context reliance may be
    presumed. . . . ‘[A] representation in the context of a trust or
    fiduciary relationship creates a rebuttable presumption of
    reasonable reliance subject to being overcome by substantial
    evidence to the contrary.’ (Edmunds v. Valley Circle Estates
    (1993) 
    16 Cal.App.4th 1290
    [, 1302].) Put differently, in the
    doctor-patient context, where ‘there is a duty to disclose, the
    disclosure must be full and complete, and any material
    concealment or misrepresentation will amount to fraud sufficient
    to entitle the party injured thereby to an action.’ (Bowman v.
    McPheeters (1947) 
    77 Cal.App.2d 795
    , 801.) [¶] The weight of
    the evidence supports a finding of obtaining fees by fraud as to
    Connor, Stephanie and Christopher.”
    On appeal, Yazdi fails to meaningfully address the points
    made by the trial court. He again argues (as he apparently did
    before the trial court) that the third amended accusation did not
    give him sufficient notice concerning Yazdi’s failure to refund
    23
    unearned fees paid in advance by the parents of Connor O. We
    agree with the trial court’s reasoning that fair notice of this claim
    was, in fact, contained in the third amended accusation.
    His remaining arguments also lack merit. He contends, for
    example, that no fee was obtained by him after Connor O.’s
    mother first saw the unsigned financial agreement that
    purported to allow Yazdi to keep 50 percent of the total estimated
    fee for the full 12 to 18 months of treatment if treatment was
    discontinued within the first six months. This, of course, is
    beside the point, because Connor’s mother had already paid fully
    in advance, and the issue was that she had not agreed to (nor
    been aware of) his claim that he was entitled to retain
    substantial unearned fees if treatment with him was stopped
    early. He also argues that his billing practices should not matter
    because some or all of the fees were paid by insurance, rather
    than out-of-pocket by these complaining parents. But the Dental
    Board’s responsibilities clearly encompass fairness and honesty
    in insurance billing as much as amounts billed to parents of the
    patients. The fact that an insurance carrier rather than a patient
    may have paid Yazdi’s fees does not negate the charge that he
    obtained such fees by fraud or misrepresentation.
    Particularly troubling is that even after these matters came
    to light, Yazdi has apparently continued to withhold the
    unearned fees claimed by the parents of Connor O., and has
    apparently failed to pay the small-claims judgment they obtained
    against him in regard to these fees.
    Given that the relationship between Yazdi and his patients
    is recognized under California law to be a fiduciary relationship
    (Bowman v. McPheeters, supra, 77 Cal.App.2d at p. 800), which
    gives rise to a duty to make full and fair disclosure to patients of
    24
    all facts which materially affect their rights and interests, it is
    not unreasonable for the Dental Board to use its disciplinary
    process to foster transparency in the financial relationships
    between an orthodontist and his patients. The orthodontic
    treatment programs involved here ran into thousands of dollars.
    The trial court’s rulings concerning Connor O., and
    Stephanie and Christopher M. were supported by substantial
    evidence, and must be affirmed.
    4.    Issues with Patient Record Requests
    A part of the basis of the original complaints made by the
    parents of Connor O. and Stephanie and Christopher M. was
    Yazdi’s refusal to make patient records available on request, and
    his imposition of extremely high charges for making copies of the
    records. Yazdi’s opening brief refers to these matters as
    “recordkeeping failures,” but this term does not accurately
    describe the problem.
    At the time of these events, Health and Safety Code former
    section 123110, subdivision (a)3 stated in pertinent part that “any
    minor patient authorized by law to consent to medical treatment,
    and any patient representative shall be entitled to inspect patient
    records upon presenting to the health care provider a written
    request for those records and upon payment of reasonable clerical
    costs incurred in locating and making the records available.”
    Former subdivision (b) also stated that “[a]dditionally, any
    patient or patient’s representative shall be entitled to copies of all
    or any portion of the patient records that he or she has a right to
    3 This statute was amended effective January 1, 2018
    (Stats. 2017, ch. 513 (SB 241), § 2; Stats. 2017, ch. 626 (SB 575),
    § 1.5).
    25
    inspect, upon presenting a written request to the health care
    provider specifying the records to be copied, together with a fee to
    defray the cost of copying, that shall not exceed twenty-five cents
    ($0.25) per page or fifty cents ($0.50) per page for records that are
    copied from microfilm and any additional reasonable clerical
    costs incurred in making the records available.” Former
    subdivision (i) stated in pertinent part that “[a]ny health care
    provider . . . who willfully violates this chapter is guilty of
    unprofessional conduct. . . . The state agency, board, or
    commission that issued the health care provider’s professional or
    institutional license shall consider a violation as grounds for
    disciplinary action with respect to the licensure, including
    suspension or revocation of the license or certificate.”
    The administrative record contains evidence that Yazdi did
    not comply with requests by the parents of Connor O. and
    Stephanie and Christopher M. to inspect the records regarding
    their children, and that Yazdi imposed a charge of $250 for copies
    of Connor O.’s records and $150 per patient for copies of
    Stephanie and Christopher M.’s records. Indeed, Yazdi himself
    documented the $250 charge for Connor O.’s records, in a letter to
    a lawyer assisting Connor O.’s family. These charges are clearly
    excessive under Health and Safety Code section 123110, as the
    trial court found.
    Substantial evidence supports the trial court’s findings
    concerning the records requests here, and they must be affirmed.
    5.     Issues with Treatment of Irina S.
    Based on the testimony of Dr. Sheridan (the Dental Board
    expert), the Dental Board found, and the trial court affirmed, a
    charge that Yazdi had excessively treated patient Irina S., for a
    longer period and for a significantly higher cost than should have
    26
    been required. On appeal, Yazdi makes a number of contrary
    factual assertions, but cites only to a portion of his own
    testimony, which does not substantiate those assertions.
    Substantial evidence supports the trial court’s finding of
    excessive treatment.
    The Dental Board also found, and the trial court also
    affirmed, a charge that at an appointment scheduled for removal
    of Irina S.’s braces, Yazdi refused to do the work until a claimed
    $800 balance was paid. The trial court pointed to evidence from
    testimony of Irina’s mother, and a letter from Yazdi himself to
    the Dental Board that confirms this episode. On appeal, Yazdi
    seeks to recharacterize these events, but cites to no evidence in
    the record except for a letter from Irina’s regular dentist, Edith
    Cuevas-Mendoza, D.M.D. that corroborates the Dental Board
    finding. Yazdi has failed to demonstrate any ground to disturb
    the trial court’s finding on this charge, and we find that it is
    supported by substantial evidence.
    6.    Discipline Imposed
    The trial court found that the weight of the evidence
    supported the Dental Board’s factual and legal findings, except
    for the charge of failure to obtain informed consent as to
    Connor O., and obtaining fees by fraud or misrepresentation as to
    Irina S. The trial court further found that, in light of the other
    charges supported by the weight of the evidence, there was no
    reasonable possibility that the Dental Board would have imposed
    different discipline in the absence of those two findings.
    We agree. The Dental Board’s published disciplinary
    guidelines (August 30, 2010) set forth the maximum and
    minimum recommended penalties for violations of the statutes
    involved here. For Business and Professions Code section 1670
    27
    (gross negligence, incompetence, repeated acts of negligence), the
    maximum penalty is revocation; the minimum penalty is
    revocation, stayed, with two years of probation. For Business
    and Professions Code section 1680, subdivision (a) (obtaining any
    fee by fraud or misrepresentation), the maximum penalty is
    revocation; the minimum penalty is revocation, stayed, with five
    years of probation. For Business and Professions Code section
    1685 (permitting dental care that encourages excessive or
    improper treatment), the maximum penalty is revocation; the
    minimum penalty is revocation, stayed, with five years of
    probation.
    In this case, most of the charges that were sustained fall
    under the provisions of the guidelines that call for a minimum of
    five years of probation as part of a stayed revocation. That
    minimum penalty is what the Dental Board imposed and the trial
    court affirmed.
    “ ‘The propriety of a penalty imposed by an administrative
    agency is a matter vested in the discretion of the agency, and its
    decision may not be disturbed unless there has been a manifest
    abuse of discretion. [Citations.]’ ” (Williamson v. Board of
    Medical Quality Assurance (1990) 
    217 Cal.App.3d 1343
    , 1347,
    quoting Lake v. Civil Service Commission (1975) 
    47 Cal.App.3d 224
    , 228.) “ ‘[N]either a trial court nor an appellate court is free
    to substitute its own discretion as to the matter; nor can the
    reviewing court interfere with the imposition of a penalty by an
    administrative tribunal because in the court’s own evaluation of
    the circumstances the penalty appears to be too harsh.’ ”
    (Cadilla v. Board of Medical Examiners (1972) 
    26 Cal.App.3d 961
    , 966.)
    28
    On appeal, Yazdi has devoted no part of his opening brief to
    a discussion of the discipline imposed by the Dental Board, other
    than to lament “the aggressive, inquisitorial nature of the
    [Dental] Board’s case against [Yazdi]” and “the vendetta-like
    nature of the [Dental] Board’s conduct here.” He argues, “Dr.
    Yazdi is now nearing his tenth year of probation for allegations
    and findings that the [administrative law judge] found
    (1) involved no misdiagnosis[,] (2) harmed no patients, and (3) at
    most involved a few thousand dollars in disputed billings, which
    have never been proven to have been obtained by
    misrepresentation or fraud.”
    The probation at issue in this case was imposed as of
    December 6, 2017. It was based on findings made by the Dental
    Board in 2017, and affirmed by the trial court on independent
    review of the weight of the evidence in 2019. We here conclude
    that the trial court’s findings are based on substantial evidence.
    The Dental Board acted within its discretion to impose the
    discipline that it imposed, and we will not disturb the agency’s
    decision unless “there is an arbitrary, capricious or patently
    abusive exercise of discretion” by the agency. (Brown v. Gordon
    (1966) 
    240 Cal.App.2d 659
    , 667.) We find no such abuse of
    discretion here, particularly where in each case the discipline
    imposed reflects the minimum established by the Dental Board
    guidelines.
    29
    DISPOSITION
    The judgment of the trial court is affirmed. Respondent
    shall recover its costs on appeal.
    NOT TO BE PUBLISHED
    SINANIAN, J.*
    We concur:
    ROTHSCHILD, P. J.
    CHANEY, J.
    *Judge of the Los Angeles Superior Court, assigned by the
    Chief Justice pursuant to article VI, section 6 of the California
    Constitution.
    30
    Filed 11/3/20
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION ONE
    MOHAMMADREZA YAZDI,                                  B298130
    Plaintiff and Appellant,                   (Los Angeles County
    Super. Ct. No. BS172030)
    v.
    ORDER CERTIFYING
    DENTAL BOARD OF                                      OPINION FOR
    CALIFORNIA,                                          PUBLICATION
    Defendant and Respondent.
    THE COURT:
    The opinion in the above-entitled matter filed on October 6, 2020, was
    not certified for publication in the Official Reports. For good cause it now
    appears that the opinion should be published in the Official Reports and it is
    so ordered.
    ______________________                 ____________________           ___________________
    ROTHSCHILD, P. J.                      CHANEY, J.                     SINANIAN, J.*
    *  Judge of the Los Angeles Superior Court, assigned by the Chief Justice pursuant to article
    VI, section 6 of the California Constitution.
    

Document Info

Docket Number: B298130

Filed Date: 11/3/2020

Precedential Status: Precedential

Modified Date: 4/17/2021