Sandquist v. Lebo Automotive CA2/7 ( 2014 )


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  • Filed 6/25/14 Sandquist v. Lebo Automotive CA2/7
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
    publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
    or ordered published for purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION SEVEN
    TIMOTHY SANDQUIST,                                                   B244412
    Plaintiff and Appellant,                                    (Los Angeles County
    Super. Ct. No. BC476523)
    v.
    LEBO AUTOMOTIVE, INC. et al.,
    Defendants and Respondents.
    APPEAL from an order of the Superior Court of Los Angeles County, Elihu M.
    Berle, Judge. Reversed with directions.
    Sanford Heisler, Janette Wipper and Felicia Medina for Plaintiff and Appellant.
    Fisher & Phillips, James J. McDonald, Jr., and Grace Y. Horoupian for Defendants
    and Respondents.
    __________________
    INTRODUCTION
    In this class action, plaintiff Timothy Sandquist purports to appeal from the trial
    court’s August 14, 2012 order granting defendants’ motion to compel him to arbitrate his
    individual claims, as well as defendants’ motion to dismiss all class claims without
    prejudice. Although this order is not appealable, we liberally construe Sandquist’s notice
    of appeal to include the trial court’s October 5, 2012 order dismissing his class claims
    with prejudice, which is appealable under the death knell doctrine. Limiting our review
    to Sandquist’s challenges to the order dismissing the class claims, we agree with
    Sandquist that the trial court erred by deciding the issue whether the parties agreed to
    class arbitration, and that the court should have submitted the issue to the arbitrator.
    Therefore, we reverse.
    FACTUAL AND PROCEDURAL BACKGROUND
    Sandquist began working in sales at Manhattan Beach Toyota in September 2000.
    Joel Rabe, Sandquist’s sales floor manager, provided Sandquist with a large amount of
    paperwork to fill out but did not discuss any of the documents with him. Rabe simply
    told Sandquist to complete the paperwork quickly so he could get out onto the sales floor.
    The paperwork consisted of about 100 pages, including an employee handbook.
    Sandquist filled out the paperwork as best and as quickly as he could. Due to time
    constraints Sandquist did not review the documents and did not know he was signing
    multiple arbitration agreements. He signed the documents because he needed the job.
    Among the documents Sandquist signed was a document entitled “APPLICANT’S
    STATEMENT & AGREEMENT.” It provided in pertinent part: “I and the Company
    both agree that any claim dispute, and/or controversy (including, but not limited to, any
    claims of discrimination and harassment, whether they be based on the California Fair
    Employment and Housing Act, as well as all other applicable state or federal laws or
    regulations) which would otherwise require or allow resort to any court or other
    2
    governmental dispute resolution forum between myself and the Company (or its owners,
    directors, officers, managers, employees, agents, and parties affiliated with its employee
    benefit and health plans) arising from, related to, or having any relationship or connection
    whatsoever with my seeking employment with, employment by, or other association with
    the Company, whether based on tort, contract, statutory, or equitable law, or otherwise,
    (with the sole exception of claims arising under the National Labor Relations Act which
    are brought before the National Labor Relations Board, claims for medical and disability
    benefits under the California Workers’ Compensation Act, and Employment
    Development Department claims) shall be submitted to and determined exclusively by
    binding arbitration. . . .”
    Sandquist also signed a separate document acknowledging that he was an “at will”
    employee and agreeing “that any claim, dispute, and/or controversy (including, but not
    limited to any claims of discrimination and harassment) which would otherwise require
    or allow resort to any court or other governmental dispute resolution forum, between me
    and the Company (or its owners, directors, officers, managers, employees agents, and
    parties affiliated with its employee benefits and health plans) arising from, related to, or
    having any relationship or connection whatsoever with my seeking employment with,
    employment by, or other association with, the Company, whether based on tort, contract,
    statutory, or equitable law, or otherwise, shall be submitted to and determined exclusively
    by binding arbitration . . . .”
    Finally, Sandquist signed a document entitled “EMPLOYEE
    ACKNOWLEDGMENT AND AGREEMENT.” In addition to an acknowledgment of
    receipt of the dealership’s employee handbook, the document contained the following
    arbitration provision: “I agree that any claim, or dispute, or controversy (including, but
    not limited to, any and all claims of discrimination and harassment) which would
    otherwise require or allow resort to any court or other governmental dispute resolution
    forum between myself and the Company (or its owners, directors, officers, managers,
    employees, agents, and parties affiliated with its employee benefit and health plans)
    arising from, related to, or having any relationship or connection whatsoever with my
    3
    seeking employment with, employment by, or other association with the Company,
    whether based on tort, contract, statutory, or equitable law, or otherwise, (with the sole
    exception of claims arising under the National Labor Relations Act which are brought
    before the National Labor Relations Board, claims for medical and disability benefits
    under the California Workers Compensation Act, and Employment Development
    Department claims), shall be submitted to and determine[d] exclusively by binding
    arbitration . . . .”
    All three arbitration provisions further specified that arbitration would be
    governed by the Federal Arbitration Act (FAA) in conformity with the procedures of the
    California Arbitration Act (Code Civ. Proc., § 1280 et seq.).
    Sandquist, who is African-American, filed this class action on January 9, 2012
    against defendants Lebo Automotive, doing business as John Elway’s Manhattan Beach
    Toyota, John Elway, Mitchell D. Pierce, Jerry L. Williams, and Darrell Sperber, who had
    purchased the dealership in 2007. On February 1, 2012 Sandquist filed his operative first
    amended class action complaint alleging violations of California’s Fair Employment and
    Housing Act (FEHA; Gov. Code, § 12940 et seq.) and Unfair Competition Law (Bus. &
    Prof. Code, § 17200 et seq.), and seeking injunctive and declaratory relief and damages.
    Sandquist asserted individual and class claims against the dealership for race,
    color, national origin, and ancestry discrimination and against all the defendants for
    hostile work environment. Sandquist also alleged an individual claim against the
    dealership for constructive discharge. He alleged that despite his “enormous success at
    and loyalty to the dealership, [he] was passed over for promotions, denied salary
    increases, and harassed on the basis of his race. [He] not only experienced discrimination
    on a routine basis, but he also witnessed” Elway, Pierce, and Williams “participate in,
    aid, abet, substantially assist, condone, or ratify discrimination and harassment in the face
    of widespread complaints that GM Sperber was a ‘repeat harasser’ who freely and openly
    harassed employees of color. After persevering for four years against the ongoing
    discrimination and hostile work environment that permeated” the dealership, Sandquist
    “was forced to resign in 2011.”
    4
    On March 20, 2012 defendants filed a motion to compel individual arbitration
    pursuant to Code of Civil Procedure section 1281.2 and to stay or dismiss the
    proceedings with the trial court retaining jurisdiction to enforce any arbitration award. In
    support of their motion defendants relied on the three arbitration agreements signed by
    Sandquist on his first day of work.
    On August 14, 2012 the trial court granted the motion. The trial court concluded
    that the FAA applied and that the agreement was not unconscionable, finding no
    substantive unconscionability and a “low” level of procedural unconscionability.1 With
    regard to the class claims the trial court ruled: “And to clean up any procedural details
    with regard to . . . class allegations, the Court is going to dismiss or strike the class
    allegations as being irrelevant, false or an improper matter in the complaint under Code
    of Civil Procedure section 436[2] because there’s no basis, contractual basis, to compel
    [class] arbitration. [¶] Since the plaintiff himself is now going to be subject to individual
    arbitration, there would no longer be any representative in the lawsuit that would be able
    to adequately represent a class action to pursue the claims that are asserted by plaintiff.”
    The trial court further stated that it would “dismiss the class allegations without prejudice
    and set a time limit of 60 days for plaintiff to amend. And if plaintiff does not amend to
    bring forth a class representative that could support this class action to reinstitute the
    class allegations, then the defendant may request the dismissal of the case with
    prejudice.”
    1       The parties do not dispute the trial court’s determination that the FAA, which
    applies in cases involving interstate commerce, governs this case. In fact, all three
    arbitration provisions specify that the arbitration is governed by the FAA.
    2      Code of Civil Procedure section 436 provides: “The court may, upon a motion
    made pursuant to Section 435, or at any time in its discretion, and upon terms it deems
    proper: [¶] (a) Strike out any irrelevant, false, or improper matter inserted in any
    pleading. [¶] (b) Strike out all or any part of any pleading not drawn or filed in
    conformity with the laws of this state, a court rule, or an order of the court.”
    5
    On September 28, 2012 counsel for Sandquist advised the trial court that they had
    been unable to locate an employee of the dealership who had not signed the arbitration
    agreements. In the absence of a substitute class representative the trial court stated it
    would dismiss the class claims with prejudice.
    On October 5, 2012 the trial court signed an order dismissing the class claims with
    prejudice. The court’s order noted that Sandquist “was provided up to and including
    September 18, 2012 to amend his Complaint in order to bring forth a class representative
    that could support Plaintiff’s class action to reinstate the class allegations. Plaintiff
    having failed to amend his complaint by September 18, 2012, IT IS HEREBY
    ORDERED that Plaintiff’s class claims are dismissed with prejudice.” That same day,
    October 5, 2012, Sandquist filed a notice of appeal from the August 14, 2012 order
    granting defendants’ motion to compel arbitration and dismissing class claims without
    prejudice, and attached a copy of the August 14 order to his notice of appeal. Sandquist
    did not include in the notice of appeal the October 5, 2012 order entered that same day.
    DISCUSSION
    A.     Appealability
    Because “‘the question of appealability goes to our jurisdiction, we are dutybound
    to consider it on our own motion.’” (deSaulles v. Community Hospital of the Monterey
    Peninsula (2014) 
    225 Cal. App. 4th 1427
    , 1435, quoting Olson v. Cory (1983) 
    35 Cal. 3d 390
    , 398; see Koshak v. Malek (2011) 
    200 Cal. App. 4th 1540
    , 1544 [“because
    [appealability] implicates our jurisdiction, we review the issue on our own motion”].)
    In his opening brief Sandquist states that “[t]his appeal arises from the August 14,
    2012 and October 5, 2012 orders of the Los Angeles Superior Court.” In his notice of
    appeal, however, Sandquist only listed the August 14, 2012 order. Therefore, as a
    preliminary matter, we must decide whether the trial court’s August 14, 2012 order is
    appealable and, if not, whether Sandquist’s failure to include the court’s October 5, 2012
    order in his notice of appeal requires dismissal of his appeal.
    6
    An order granting a motion to compel arbitration is not appealable. (Code Civ.
    Proc., § 1294, subd. (a); Goldman v. Sunbridge Healthcare, LLC (2013) 
    220 Cal. App. 4th 1160
    , 1164, fn. 2; Nelsen v. Legacy Partners Residential, Inc. (2012) 
    207 Cal. App. 4th 1115
    , 1121 (Nelsen).) Rather, it is reviewable on appeal from the final judgment entered
    after confirmation of the arbitration award. (Nelsen, supra, at pp. 1121-1122; Kinecta
    Alternative Financial Solutions, Inc. v. Superior Court (2012) 
    205 Cal. App. 4th 506
    , 513.)
    In his opening brief Sandquist acknowledges that “orders granting motions to compel
    arbitration are not ordinarily appealable” but asserts that “the instant appeal is authorized
    under the ‘death knell’ doctrine,” which “allows appeal from any order that is
    ‘tantamount to a dismissal of the action as to all members of the class other than the
    plaintiff.’”
    “The death knell doctrine is applied to orders in class actions that effectively
    terminate class claims, such as orders denying class certification or decertifying a class,
    while allowing individual claims to persist. [Citations.] The doctrine is animated by the
    concern ‘that an individual plaintiff may lack incentive to pursue his individual claims to
    judgment, thereby foreclosing any possible appellate review of class issues.’ [Citation.]
    To preserve appellate review of class issues, the death knell doctrine permits appeal from
    ‘an order that . . . amounts to a de facto final judgment for absent plaintiffs, under
    circumstances where . . . the persistence of viable but perhaps de minimis individual
    plaintiff claims creates a risk no formal final judgment will ever be entered.’ [Citation.]
    Under this doctrine, an order compelling a plaintiff to pursue his or her claim in
    arbitration and dismissing the action as to all other members of the class has been held to
    be immediately appealable. [Citation.]” (Phillips v. Sprint PCS (2012) 
    209 Cal. App. 4th 758
    , 766; see In re Baycol Cases I & II (2011) 
    51 Cal. 4th 751
    , 758 [“only an order that
    entirely terminates class claims is appealable”]; Daar v. Yellow Cab Co. (1967) 
    67 Cal. 2d 695
    , 699 [order that “is tantamount to a dismissal of the action as to all members of the
    class other than plaintiff” is appealable]; Elijahjuan v. Superior Court (2012) 
    210 Cal. App. 4th 15
    , 19 [termination of class claims is “a prerequisite for the death knell
    doctrine”].)
    7
    Although the August 14, 2012 order compelled Sandquist to arbitrate his
    individual claims against the defendants, the trial court’s order did not finally terminate
    the class claims. By dismissing the class claims without prejudice the trial court left open
    the possibility that the class claims would continue with the substitution of a new class
    representative. Such an order was not final and appealable. (See Aleman v. Airtouch
    Cellular (2012) 
    209 Cal. App. 4th 556
    , 586 [an order denying class certification without
    prejudice is not appealable as “[t]he death knell has not yet sounded”].) Because the
    “death knell doctrine” applies only to “those orders that effectively terminate class claims
    but permit individual claims to continue” (In re Baycol Cases I & II, supra, 51 Cal.4th at
    p. 754), this doctrine does not make the August 14 order appealable. Although Sandquist
    could have sought immediate review of the August 14 order by filing a petition for writ
    of mandate, he did not do so. (See Phillips v. Sprint PCS, supra, 209 Cal.App.4th at
    p. 767 [“‘immediate review of an order granting a motion to compel arbitration may be
    obtained by a petition for writ of mandate’”]; Kinecta Alternative Financial Solutions,
    Inc. v. Superior Court, supra, 205 Cal.App.4th at p. 513 [same].)
    While we may treat a nonappealable order granting a motion to compel arbitration
    as a writ, we decline to do so here. “‘[W]rit review of orders compelling arbitration is
    proper . . . (1) if the matters ordered arbitrated fall clearly outside the scope of the
    arbitration agreement or (2) if the arbitration would appear to be unduly time consuming
    or expensive.’ [Citation.]” (Kinecta Alternative Financial Solutions, Inc. v. Superior
    Court, supra, 205 Cal.App.4th at p. 513, quoting Zembsch v. Superior Court (2006) 
    146 Cal. App. 4th 153
    , 160; accord, Parada v. Superior Court (2009) 
    176 Cal. App. 4th 1554
    ,
    1566.) Sandquist’s individual claims do not “fall clearly outside the scope” of the
    arbitration agreements, and nothing in the record indicates that arbitration of Sandquist’s
    individual claims would be unduly time consuming or expensive. Therefore, we do not at
    this time review the propriety of the trial court’s August 14, 2012 order, including the
    trial court’s determination that the arbitration provisions were not unconscionable.
    The question remaining is whether we may and should liberally construe
    Sandquist’s notice of appeal to include an appeal from the October 5, 2012 order
    8
    dismissing the class claims with prejudice. In Walker v. Los Angeles County
    Metropolitan Transportation Authority (2005) 
    35 Cal. 4th 15
    , after the trial court had
    entered a judgment in favor of the defendant, the plaintiff unsuccessfully moved for a
    new trial. The plaintiff appealed from the nonappealable order denying his motion for a
    new trial but did not appeal from the existing judgment. The Walker court contrasted
    cases like Rodriquez v. Barnett (1959) 
    52 Cal. 2d 154
    , where the appellant appeals from
    both an appealable judgment and a nonappealable order with cases where the appellant
    appeals only from a nonappealable order. (Walker, supra, 35 Cal.4th at pp. 19-20.) The
    Walker court noted that, in the latter category of cases, dismissal of the appeal from the
    nonappealable order would have the effect of completely denying appellate review. The
    Supreme Court held that “[b]ecause ‘[t]he law aspires to respect substance over
    formalism and nomenclature’ [citation], a reviewing court should construe a notice of
    appeal from an order denying a new trial to be an appeal from the underlying judgment
    when it is reasonably clear the appellant intended to appeal from the judgment and the
    respondent would not be misled or prejudiced.” (Id. at p. 22, fn. omitted.)
    Here, Sandquist filed his notice of appeal the same day that the trial court entered
    its order dismissing the class claims with prejudice. Because this order effectively
    terminated the class claims, it was appealable under the death knell doctrine. (See In re
    Baycol Cases I & II, supra, 51 Cal.4th at p. 754.) We therefore liberally construe
    Sandquist’s notice of appeal to encompass the trial court’s October 5, 2012 order.
    B.     The Determination of Whether an Arbitration Agreement Provides
    for Class Arbitration: Trial Court or Arbitrator
    Sandquist contends that the trial court “wrongly conducted a clause construction
    analysis of the Acknowledgements and held that they contain an implied class action
    waiver.” Sandquist, citing Green Tree Fin. Corp. v. Bazzle (2003) 
    539 U.S. 444
     [
    123 S. Ct. 2402
    , 
    156 L. Ed. 2d 414
    ] (Bazzle) and Garcia v. DIRECTV, Inc. (2004) 
    115 Cal. App. 4th 297
     (Garcia), argues that the arbitrator, not the court, determines whether
    the arbitration agreement provides for class arbitration. Defendants argue that the trial
    9
    court correctly relied on Stolt-Nielsen S.A. v. AnimalFeeds Int’l Corp. (2010) 
    559 U.S. 662
     [
    130 S. Ct. 1758
    , 
    176 L. Ed. 2d 605
    ] (Stolt-Nielsen) in ruling that the court decides this
    issue. It turns out that this issue is not entirely settled.
    “‘[A]rbitration is a matter of contract and a party cannot be required to submit to
    arbitration any dispute which he has not agreed so to submit.’ [Citations.]” (Howsam v.
    Dean Witter Reynolds, Inc. (2002) 
    537 U.S. 79
    , 83 [
    123 S. Ct. 588
    , 
    154 L. Ed. 2d 491
    ]
    (Howsam); see Am. Express v. Italian Colors Rest. (2013) 570 U.S. ___ [
    133 S. Ct. 2304
    ,
    2306, 
    186 L. Ed. 2d 417
    ] [it is an “overarching principle that arbitration is a matter of
    contract”]; Oxford Health Plans LLC v. Sutter (2013) 569 U.S. ___ [
    133 S. Ct. 2064
    ,
    2066, 
    186 L. Ed. 2d 113
    ] [“[c]lass arbitration is a matter of consent: [a]n arbitrator may
    employ class procedures only if the parties have authorized them”].)
    In Howsam, supra, 
    537 U.S. 79
    , the United States Supreme Court explained that,
    although the Court has “long recognized and enforced a ‘liberal federal policy favoring
    arbitration agreements,’ [citation], it has made clear that there is an exception to this
    policy: The question whether the parties have submitted a particular dispute to
    arbitration, i.e., the ‘question of arbitrability,’ is ‘an issue for judicial determination
    [u]nless the parties clearly and unmistakably provide otherwise.’ [Citations.]” (Id. at
    p. 83.)
    The Supreme Court noted that “[l]inguistically speaking, one might call any
    potentially dispositive gateway question a ‘question of arbitrability,’ for its answer will
    determine whether the underlying controversy will proceed to arbitration on the merits.
    The Court’s case law, however, makes clear that . . . the phrase ‘question of arbitrability’
    has a far more limited scope. [Citation.] The Court has found the phrase applicable in
    the kind of narrow circumstance where contracting parties would likely have expected a
    court to have decided the gateway matter, where they are not likely to have thought that
    they had agreed that an arbitrator would do so, and, consequently, where reference of the
    gateway dispute to the court avoids the risk of forcing parties to arbitrate a matter that
    they may well not have agreed to arbitrate.
    10
    “Thus, a gateway dispute about whether the parties are bound by a given
    arbitration clause raises a ‘question of arbitrability’ for a court to decide. [Citations.]
    Similarly, a disagreement about whether an arbitration clause in a concededly binding
    contract applies to a particular type of controversy is for the court. [Citations.]
    “At the same time the Court has found the phrase ‘question of arbitrability’ not
    applicable in other kinds of general circumstance where parties would likely expect that
    an arbitrator would decide the gateway matter. Thus ‘“procedural” questions which grow
    out of the dispute and bear on its final disposition’ are presumptively not for the judge,
    but for an arbitrator, to decide. [Citation.] So, too, the presumption is that the arbitrator
    should decide ‘allegations of waiver, delay, or a like defense to arbitrability.’ [Citation.]”
    (Howsam, supra, 537 U.S. at pp. 83-84.)
    A majority of the United States Supreme Court has yet to decide whether the
    determination of whether the parties agreed to class arbitration is a gateway question for
    the court or a question for the arbitrator where, as here, the arbitration agreement is silent
    on the issue of class arbitration. (See Oxford Health Plans LLC v. Sutter, supra, 569 U.S.
    at p. ___ [133 S.Ct. at p. 2068, fn. 2] [“this Court has not yet decided whether the
    availability of class arbitration is a question of arbitrability” and “this case gives us no
    opportunity to do so”].) In Bazzle, supra, 
    539 U.S. 444
     a plurality of four justices of the
    United States Supreme Court concluded that, where the parties to an arbitration
    agreement agree to submit to the arbitrator “‘all disputes, claims, or controversies arising
    from or relating to this contract or the relationships which result from this contract,’” the
    arbitrator decides whether the arbitration agreement allows or precludes class arbitration.
    (Id. at pp. 451-452.) Following Bazzle, the Court of Appeal in Garcia stated that “[t]he
    Supreme Court has spoken, and the foundational issue—whether a particular arbitration
    agreement prohibits class arbitrations—must (in FAA cases) henceforth be decided by
    the arbitrators, not the courts.” (Garcia, supra, 115 Cal.App.4th at p. 298.)
    The Supreme Court in Bazzle, however, did not speak on this issue with five votes.
    In Stolt-Nielsen, supra, 
    559 U.S. 662
    , the United States Supreme Court noted that Bazzle
    “did not yield a majority decision” on the question whether the court or the arbitrator
    11
    should decide if the arbitration agreement contemplates class arbitration. (Id. at p. 679.)
    The Stotl-Nielsen court further observed: “Unfortunately, the opinions in Bazzle appear
    to have baffled the parties in this case at the time of the arbitration proceeding. For one
    thing, the parties appear to have believed that the judgment in Bazzle requires an
    arbitrator, not a court, to decide whether a contract permits class arbitration. . . . In fact,
    however, only the plurality decided that question. But we need not revisit that question
    here because the parties’ supplemental agreement expressly assigned this issue to the
    arbitration panel, and no party argues that this assignment was impermissible.” (Id. at
    p. 680; see Truly Nolen of America v. Superior Court (2012) 
    208 Cal. App. 4th 487
    , 515,
    fn. 4 [“as Stolt-Nielsen noted, Bazzle was a plurality decision on this point and is not
    binding authority”]; Nelsen, supra, 207 Cal.App.4th at p. 1129, fn. 6 [same].)
    As the court in Nelsen noted, “some federal courts have decided issues of class
    arbitration are generally for the arbitrator to decide, at least when the arbitration
    agreement does not provide otherwise. (See, e.g., Guida v. Home Savings of America,
    Inc. (E.D.N.Y. 2011) 
    793 F. Supp. 2d 611
    , 617-618, and cases collected therein.)”
    (Nelsen, supra, 207 Cal.App.4th pp. 1128-1129, fn. omitted.) Because the parties in
    Nelsen asked the appellate court to decide the arbitrability issue, the Nelsen court did not
    have to resolve the issue of whether the court or the arbitrator should decide it.3
    Courts that have decided the issue have reached conflicting conclusions. Most
    courts have concluded that the question of class arbitrability is for the arbitrator. (See,
    3       The court in Nelsen observed that “neither party has proposed we leave the
    question of class arbitration for the arbitrator. Both parties invite this court to decide the
    issue. [The defendant] asks that we find the arbitration agreement does not reflect its
    consent to class arbitration, while [the plaintiff] requests we either find the arbitration
    agreement unenforceable or interpret it to allow class arbitration. In any event, for the
    reasons we will discuss, we believe it is clear the agreement precludes class arbitration
    and do not think any reasonable arbitrator applying California law could find otherwise.”
    (Nelsen, supra, 207 Cal.App.4th at p. 1129.) The adoption of this “reasonable arbitrator”
    test allowed the Nelsen court to avoid the issue. Neither side in this appeal advocates for
    a “reasonable arbitrator” test.
    12
    e.g., Quilloin v. Tenet HealthSystem Philadelphia, Inc. (3d Cir. 2012) 
    673 F.3d 221
    , 232;
    In re A2P SMS Antitrust Litigation (S.D.N.Y., May 29, 2014, No. 12 CV 2656) ___
    F.Supp.2d ___ [
    2014 WL 2445756
    , p. 10]; Lee v. JPMorgan Chase & Co. (C.D. Cal.,
    Nov. 14, 2013, SACV 13-511) ___ F.Supp.2d ___ [
    2013 WL 6068601
    , pp. 2-4]; Guida v.
    Home Savings of America, Inc., supra, 793 F.Supp.2d at p. 615.) Some courts have
    concluded that class arbitrability is a question for the court. (See, e.g., Reed Elsevier, Inc.
    v. Crockett (6th Cir. 2013) 
    734 F.3d 594
    , 598-599 (Reed Elsevier); Chassen v. Fidelity
    Nat. Financial, Inc. (D.N.J., Jan. 17, 2014, No. 09-291) 
    2014 WL 202763
    , p. 6.)
    Although the plurality opinion in Bazzle is not binding, it is persuasive. (See
    Thalheimer v. City of San Diego (9th Cir. 2011) 
    645 F.3d 1109
    , 1127, fn. 5 [“we follow
    the [Supreme Court] plurality opinion as persuasive authority, though ‘not a binding
    precedent’”], quoting Texas v. Brown (1983) 
    460 U.S. 730
    , 737 [
    103 S. Ct. 1535
    , 
    75 L. Ed. 2d 502
    ].) We agree with the majority of cases that follow the plurality opinion in
    Bazzle that the question whether the parties agreed to class arbitration in cases where the
    arbitration agreement is silent is determined by the arbitrator. (See, e.g., Lee v.
    JPMorgan Chase & Co., supra, ___ F.Supp.2d at p. ___ [
    2013 WL 6068601
    , p. 4, fn. 4
    [although Bazzle is a plurality opinion and thus is not binding it nevertheless is
    instructive].) Such a rule is particularly appropriate in light of the fact that a class action
    is a procedural device. (See Deposit Guaranty Nat. Bank v. Roper (1980) 
    445 U.S. 326
    ,
    331 [class action is a “procedural device”]; Duran v. U.S. Bank Nat. Assn. (May 29,
    2014, S200923) ___ Cal.4th ___ [
    2014 WL 2219042
    , p. 17]; Sky Sports, Inc. Superior
    Court (2011) 
    201 Cal. App. 4th 1363
    , 1369 [“[a] class action is a procedural device”].) As
    noted, a majority of the United States Supreme Court has stated that “‘“procedural”
    questions which grow out of the dispute and bear on its final disposition’ are
    presumptively not for the judge, but for an arbitrator, to decide.” (Howsam, supra, 537
    U.S. at p. 84.)
    Those courts that have reached a contrary result have emphasized the Supreme
    Court’s statements about the “‘fundamental’” differences between bilateral and classwide
    arbitration. (See, e.g., Reed Elsevier, supra, 734 F.3d at p. 598, citing AT&T Mobility
    13
    LLC v. Concepcion (2011) 563 U.S. ___ [
    131 S. Ct. 1740
    , 1750, 
    179 L. Ed. 2d 742
    ]
    (Concepcion).)4 As those courts that have concluded the arbitrator decides whether the
    parties agreed to class arbitration have explained, however, these concerns are more
    relevant to the issue of whether the parties agreed to class arbitration rather than to the
    issue of whether the court or the arbitrator decides if an agreement contemplates class
    arbitration. (See Quilloin v. Tenet HealthSystem Philadelphia, Inc., supra, 673 F.3d at
    p. 232 [“the actual determination as to whether class action is prohibited is a question of
    interpretation and procedure for the arbitrator”]; In re A2P SMS Antitrust Litigation,
    supra, ___ F.Supp.2d at p. ___ [
    2014 WL 2445756
    , p. 11] [“under Stolt-Nielsen [the]
    differences [between bilateral and class arbitration] are primarily relevant to deciding the
    availability of such class arbitration, not the antecedent question of whether that decision
    is assigned to the Court or the arbitrator”]; Lee v. JPMorgan Chase & Co., supra, ___
    F.Supp.2d at p. ___ [
    2013 WL 6068601
    , p. 4] [“[t]he only question, as in Bazzle, is the
    interpretive one of whether or not the agreements authorize Plaintiffs to pursue their
    claims on a class, collective, or representative basis,” and “[t]hat question concerns the
    4       The Reed Elsevier court listed several differences between bilateral and classwide
    arbitration: “First, arbitration’s putative benefits—‘lower costs, greater efficiency and
    speed,’ et cetera—‘are much less assured’ with respect to classwide arbitration, ‘giving
    reason to doubt the parties’ mutual consent’ to that procedure. Stolt-Nielsen[, supra, 559
    U.S.] at [p.] 685; see also Concepcion, [supra, 563 U.S. at p. ___] 131 S.Ct. at [p.]
    1751 . . . . Second, ‘[c]onfidentiality becomes more difficult’ in classwide arbitrations,
    [Concepcion, supra,] at [p.] 1750—thus ‘potentially frustrating the parties’ assumptions
    when they agreed to arbitrate.’ Stolt-Nielsen, [supra,] at [p.] 686. Third, ‘the commercial
    stakes of class-action arbitration are comparable to those of class-action litigation’ . . .
    ‘even though the scope of judicial review is much more limited[.]’ Id. at [pp.] 686-
    [6]87.” (Reed Elsevier, supra, 734 F.3d at p. 598.) The Reed Elsevier court also noted
    that “‘where absent class members have not been required to opt in, it is difficult to see
    how an arbitrator’s decision to conduct class proceedings could bind absent class
    members who have not authorized the arbitrator to decide on a classwide basis which
    arbitration procedures are to be used.’ Oxford Health [Plans LLC v. Sutter], [supra, 569
    U.S. at p. ___] 133 S.Ct. at [pp.] 2071-[20]72 . . . . Thus, in sum, ‘[a]rbitration is poorly
    suited to the higher stakes of class litigation.’ Concepcion, [supra, 563 U.S. at p. ___]
    131 S.Ct. at [p.] 1752.” (Reed Elsevier, supra, at p. 598.)
    14
    procedural arbitration mechanisms available to Plaintiffs, and does not fall into the
    limited scope of this Court’s responsibilities in deciding a motion to compel arbitration”];
    Guida v. Home Savings of America, Inc., supra, 793 F.Supp.2d at p. 616, fn. omitted [in
    light of Stolt-Nielsen and Bazzle “the ability of a class to arbitrate a dispute where the
    parties contest whether the agreement to arbitrate is silent or ambiguous on the issue is a
    procedural question that is for the arbitrator to decide”].)
    We therefore hold that the question whether the parties agreed to class arbitration
    was for the arbitrator rather than the court to decide, and that the trial court erred by
    deciding that issue in this case. We do not reach, and leave for the arbitrator, the merits
    of whether the arbitration provisions Sandquist signed permit class arbitration. We also
    do not address, and leave for the arbitrator to consider, Sandquist’s argument that the trial
    court failed to consider extrinsic evidence demonstrating that the parties impliedly agreed
    to arbitrate on a class-wide basis.5
    5       In correspondence dated April 22, 2014, counsel for Sandquist notified this court
    that “Sandquist is rescinding the arguments outlined in Appellant’s Opening Brief and
    Reply brief concerning the viability of Gentry v. Superior Court [(2007)] 42 Cal.4th
    443.” In Gentry the California Supreme Court held that class arbitration waivers in
    employment arbitration agreements should not be enforced if the trial court, after
    considering specific factors, determines “that class arbitration would be a significantly
    more effective way of vindicating the rights of affected employees than individual
    arbitration.” (Id. at pp. 450, 463.) At the time we received counsel for Sandquist’s
    correspondence, the question whether the United States Supreme Court’s decision in
    Concepcion, supra, 563 U.S. ___ [
    131 S. Ct. 1740
    ], impliedly overruled Gentry was
    pending before the California Supreme Court in Iskanian v. CLS Transportation of Los
    Angeles, LLC, S204032. On June 23, 2014 the Supreme Court issued its decision in
    Iskanian and concluded “in light of Concepcion that the FAA preempts the Gentry rule.”
    (Iskanian v. CLS Transp. Los Angeles, LLC (June 23, 2014, S204032) ___ Cal.4th ___
    [
    2014 WL 2808963
    , p. 6].)
    15
    DISPOSITION
    The order dismissing the class claims is reversed and the matter is remanded to the
    trial court with directions to vacate its order dismissing class claims and to enter a new
    order submitting the issue of whether the parties agreed to arbitrate class claims to the
    arbitrator. Sandquist is to recover his costs on appeal.
    SEGAL, J.*
    We concur:
    PERLUSS, P. J.
    WOODS, J.
    *       Judge of the Los Angeles Superior Court assigned by the Chief Justice pursuant to
    article VI, section 6 of the California Constitution.
    16