Baker v. Pacific Oaks Education Corp. ( 2024 )


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  • Filed 2/21/24 (unmodified opn. attached)
    CERTIFIED FOR PARTIAL PUBLICATION*
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION THREE
    MATEO BAKER, a Minor, etc., et al.,     B320814
    Plaintiffs and Appellants,         (Los Angeles County
    Super. Ct. No. GC050404)
    v.
    PACIFIC OAKS EDUCATION                  ORDER MODIFYING OPINION
    CORPORATION,                            AND DENYING PETITION FOR
    REHEARING
    Defendant and Appellant.           [No change in judgment]
    The Court:
    Plaintiffs’ petition for rehearing, filed February 9, 2024, is
    hereby denied.
    It is further ordered that the opinion filed herein on
    January 25, 2024, is modified as follows:
    On page 30 of the opinion, first full paragraph, delete the first
    sentence:
    *     Pursuant to California Rules of Court, rules 8.1100 and
    8.1110, this opinion is certified for publication with the exception
    of parts II, III, IV, V, and VI of the Discussion section.
    On appeal, plaintiffs do not challenge the trial court’s conclusion
    that the services Pacific Oaks provided in the infant/toddler
    program fall outside the regulatory definition of care and
    supervision.
    Replace the deleted portion with the following:
    Plaintiffs contend a program description in Pacific Oaks’s
    handbook and testimony from McComas and Rosenberg showed
    Pacific Oaks offered “care and supervision” to children in the
    infant/toddler program. The evidence does not support this
    conclusion. Neither the language in the handbook regarding the
    program’s attention to “child/child interactions,” nor the
    administrators’ testimony about children playing with their
    parents onsite or staff members enrolling their children in Pacific
    Oaks programs, undermined the trial court’s conclusion that the
    infant/toddler program did not provide “care and supervision” as
    the regulation defined the term.
    On page 30 of the opinion, first full paragraph, the word
    “Instead” and the following comma are deleted and a new
    paragraph break is inserted. “Plaintiffs” is capitalized and the
    word “also” is inserted between the words “Plaintiffs” and
    “argue.”
    On page 42, at the end of first full paragraph, a footnote is
    inserted with the following language:
    On appeal, Plaintiffs contend the handwritten portions of the
    sign-in sheets were admissible because Rosenberg admitted the
    truth of the hearsay statements when she testified that school
    personnel “could refer to the sign-in sheets” to conduct a head
    count. However, plaintiffs did not assert this argument in the
    trial court. They are precluded from arguing a new theory of
    2
    admissibility for the first time on appeal. (Shaw v. County of
    Santa Cruz (2008) 
    170 Cal.App.4th 229
    , 282–283.)
    All subsequent footnotes are renumbered accordingly.
    There is no change in judgment.
    LAVIN, Acting P. J.           EGERTON, J.              ADAMS, J.
    3
    Filed 1/25/24 (unmodified opinion)
    CERTIFIED FOR PARTIAL PUBLICATION*
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION THREE
    MATTEO BAKER, a Minor, etc.,        B320814
    et al.,
    (Los Angeles County
    Plaintiffs and Appellants,
    Super. Ct. No. GC050404)
    v.
    PACIFIC OAKS EDUCATION
    CORPORATION,
    Defendant and Appellant.
    APPEAL from an order of the Superior Court of
    Los Angeles County, Maren E. Nelson, Judge. Affirmed.
    Shenoi Koes, Allan A. Shenoi, Daniel J. Koes, and
    Benjamin Caryan, for Plaintiffs and Appellants.
    Alston & Bird, Terance A. Gonsalves and Jesse Steinbach,
    for Defendant and Appellant.
    *     Pursuant to California Rules of Court, rules 8.1100 and
    8.1110, this opinion is certified for publication with the exception
    of parts II, III, IV, V, and VI of the Discussion section.
    ‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗
    Plaintiffs, as individuals and on behalf of a class of parents,
    sued Defendant Pacific Oaks Children’s School (Pacific Oaks or
    the school), alleging the school failed to comply with child care
    facility licensing requirements.1 Pacific Oaks’s license set a
    capacity limit of 77 children in the school’s preschool programs.
    Plaintiffs allege Pacific Oaks enrolled more children than the
    license allowed, violating section 101161, subdivision (a) of
    title 22 of the California Code of Regulations.2 Although
    plaintiffs asserted class claims under the False Advertising Law
    (Bus. & Prof. Code, § 17500 et seq.), multiple prongs of the Unfair
    Competition Law (UCL) (Bus. & Prof. Code, § 17200 et seq.), and
    for common law fraud, a bench trial proceeded only on the class
    UCL claim based on alleged unlawful conduct.
    The trial court rejected plaintiffs’ argument that
    enrollment numbers exceeding the capacity limit in the license
    established a violation of section 101161, subdivision (a).
    Instead, the court concluded plaintiffs could prove a violation
    only by showing more than 77 children were in attendance at the
    school at any one time during the class period. Plaintiffs
    challenge this ruling on appeal, as well as several pre-trial
    rulings, orders regarding class certification, evidentiary rulings
    1     The named plaintiffs are Matteo Baker, a minor child, by
    and through his guardian ad litem Mark Baker; Leo Valadez, a
    minor child, by and through his guardian ad litem Sharal
    Churchill; Mark Baker; Yesika Baker; the Estate of Sharal
    Churchill; and Karen Keen (collectively plaintiffs).
    2      All further undesignated regulatory references are to title
    22 of the California Code of Regulations.
    2
    during trial, and the court’s other substantive rulings on
    questions of law.
    In the published portion of this opinion, we conclude that
    under the circumstances of this case, attendance, not enrollment,
    was the correct measure of “capacity.” In the remainder of the
    opinion, we affirm the trial court’s challenged orders regarding
    the class definition, discovery, standing, and the court’s
    evidentiary rulings.
    FACTUAL AND PROCEDURAL BACKGROUND
    Pacific Oaks provides early childhood education to children
    and families at a campus in Pasadena. The school’s programs
    include “part-time classes in the morning or afternoon as well as
    full day childcare programs for families working outside their
    home.” Part-time programs take place during morning or
    afternoon intervals in different yards on school grounds.
    DSS License and Plaintiffs’ Original Complaint
    In March 1996, the Department of Social Services (DSS)
    issued a license to “Pacific Oaks College & Children’s Programs
    to operate and maintain a Day Care Center” (the DSS license).3
    The license provided: “Licensee prefers to serve children 2-5, M-F
    8:00 – 6:00 p.m. Limitations in capacity per fire clearance are as
    follows: Boat Class– 16, Bamboo Class– 15, La Loma– 26,
    3     Health and Safety Code section 1596.81, subdivision (a)
    authorizes the DSS to issue rules or regulations necessary to
    carry out the California Child Day Care Facilities Act. (Health &
    Saf. Code, § 1596.70 et seq.) The DSS, through its Community
    Care Licensing Division (CCLD), is also responsible for issuing
    licenses to day care and other child care facilities, monitoring
    compliance, and administering corrective action for violations of
    licensing laws and regulations. (See Health & Saf. Code,
    § 1596.816.)
    3
    Peppers– 23.” The license set a “total capacity” of 77. DSS also
    issued a license permitting “Pacific Oaks College & Children’s
    Programs to operate and maintain a school-age [day care]
    center,” with a total capacity of 24. At some point, Pacific Oaks
    requested that DSS cancel the license for the school-age day care
    program, stating that the program had “not been in use for 10
    years plus.” It is not clear from the record if DSS canceled the
    license.
    In October 2012, Matteo Baker sued Pacific Oaks; the then
    Executive Director, Jane Rosenberg; and an individual teacher.
    The complaint alleged that due to the defendants’ negligence and
    failure to properly supervise Matteo, he wandered alone into a
    playground and suffered a “near-death” incident that left him
    with severe and ongoing psychological injuries. The complaint
    asserted causes of action for negligence and statutory and
    regulatory violations.
    In July 2013, Pacific Oaks applied to increase the preschool
    programs’ capacity under the DSS license to 140. DSS denied the
    application, indicating Pacific Oaks failed “to provide satisfactory
    evidence that [it could] meet or conform to licensing
    requirements.”4 DSS stated Pacific Oaks had “demonstrated the
    inability to comply with statutes and/or regulations, as evidenced
    on visits dated 08/2/11, 8/18/11, 5/23/13, and 6/7/13” and listed
    4      DSS cited the following regulations in its letter:
    section 101229, subdivision (a)(1); section 101223,
    subdivision (a)(2); section 101212, subdivision (a)(1)(B); and
    section 101206, subdivision (a)(1)(e). The first two provisions
    concern supervision and “personal rights,” and do not mention
    capacity. Neither the current Code of Regulations, nor the code
    in effect in 2013, appears to include a section 101212, subdivision
    (a)(1)(B) or section 101206, subdivision (a)(1)(e).
    4
    “some of the regulatory issues and statutes which were not
    complied with” as “conduct inimical,” “reporting requirements,”
    “neglect lack of care and supervision,” and “personal rights.” The
    denial letter concluded Pacific Oaks could “only operate with the
    capacity of 77 preschool age children that [was] noted on [its]
    current license.”
    In August 2013, Pacific Oaks’s then Executive Director,
    Jayanti Tambe, wrote an e-mail informing parents that in May
    2013, “the Children’s School administration was notified by the
    Department of Social Services Community Care Licensing
    Division (CCLD) that our license did not reflect the actual
    number of students on campus. An application to request an
    increase in the license to accommodate our total planned student
    population was submitted for review.” The message further
    notified parents that because DSS had denied Pacific Oaks’s
    application, the school would “not be able to provide a space for
    [their] child(ren)” for the 2013–2014 school year. The record does
    not indicate which families received the e-mail.
    In October 2013, Pacific Oaks again applied to increase the
    preschool programs’ license capacity to 140. DSS granted the
    application in April 2014.
    The Class Action Claims
    In August 2014, plaintiffs filed the operative second
    amended complaint, adding two causes of action that were
    asserted on behalf of a putative class. Plaintiffs alleged Pacific
    Oaks was, among other things, “not properly licensed for the
    number of children it had accepted or would accept, but . . . was
    operating at overcapacity and in violation of its existing license,”
    and the school had knowingly concealed this information from
    plaintiffs and class members. Plaintiffs also claimed Pacific Oaks
    5
    falsely advertised that it had “ ‘state-of-the-art’ ” play yards and
    facilities.
    The first cause of action asserted a common law fraud
    claim, alleging that had class members known Pacific Oaks was
    operating in violation of the DSS license, with facilities that were
    not truly “state-of-the-art,” they would not have selected Pacific
    Oaks or paid tuition. The second cause of action asserted claims
    of unfair competition and false advertising under Business and
    Professions Code sections 17200 and 17500. The complaint
    alleged that “[b]ut for the unfair competition and false
    advertising alleged . . . Plaintiffs and the members of the Class
    would not have paid tuition to Pacific Oaks because there were
    numerous comparable, alternative, tuition-free child care centers
    or public schools that were actually operating within capacity of
    their licenses, and providing students with a safe environment
    that were available” at the time plaintiffs’ and class members’
    children attended Pacific Oaks. Plaintiffs requested class
    certification, damages, and restitution. In November 2014, the
    trial court stayed the individual negligence claims.
    In June 2018, the trial court certified a “class consisting of
    parents and guardians of students who attended Pacific Oaks
    School and paid tuition during the period January 1, 2007
    through August 31, 2013, to proceed as to the UCL and [false
    advertising law] claims premised on illegal or fraudulent conduct
    only.” The court denied certification of plaintiffs’ common law
    fraud class claim, finding each class member’s actual reliance
    would require an individualized inquiry and individualized proof.
    In December 2019, the trial court partially granted Pacific
    Oaks’s motion to decertify the class. The court decertified the
    false advertising law claim and the UCL claim based on a fraud
    6
    by misrepresentation theory. The court allowed the class UCL
    claims based on fraud by omission and unlawful conduct to
    proceed. However, the court found the class definition was
    overbroad because it included parents and guardians of children
    who were enrolled in Pacific Oaks programs the DSS license did
    not cover, including Pacific Oaks’s Infant/Toddler/Parent
    program (infant/toddler program) and the School Age Child Care
    program (school age program). The court redefined the class,
    limiting it to “ ‘[p]arents and guardians of former Pacific Oaks[ ]
    students who paid tuition from January 1, 2007 through August
    2013 and whose students were enrolled in any “Pre-School
    Program” offered by Pacific Oaks during that time period.’ ”
    In February 2020, the parties filed motions for summary
    adjudication. Plaintiffs sought summary adjudication of the UCL
    class claims for unlawful and fraudulent conduct. They argued
    the record established Pacific Oaks violated the DSS license
    capacity limit because it was undisputed that the school enrolled
    more than 77 students each year during the class period.
    The court denied plaintiffs’ motion in September 2020. The
    court found the regulations governing child care facilities did not
    support plaintiffs’ theory that Pacific Oaks’s aggregate annual
    enrollment of more than 77 children violated the DSS license
    capacity limit. The court rejected plaintiffs’ argument that the
    term “capacity,” as used in the regulations, meant the number of
    children enrolled at the facility. The court further concluded
    plaintiffs’ proposed definition of capacity was inconsistent with
    the plain language of section 101179, subdivision (a), which
    defines capacity as “the maximum number of children that can be
    cared for at any given time.” The court reasoned that whether
    capacity was exceeded “depend[ed] upon the time of
    7
    measurement,” which was “consistent with Pacific Oaks’
    operations,” including “different programs which different
    students attend at different times.”
    The trial court granted summary adjudication of plaintiffs’
    individual and class UCL claims based on fraud by omission and
    the false advertising law claims.5 The sole remaining class claim
    was the UCL cause of action based on alleged unlawful conduct.
    The court bifurcated trial to allow the UCL class claim to proceed
    first to a February 2021 bench trial.
    Plaintiffs had not indicated during discovery or the
    litigation of pre-trial motions that they would seek to offer
    evidence of Pacific Oaks’s daily attendance to prove their case.
    However, prior to the start of trial, and in light of the trial court’s
    ruling that enrollment numbers would not establish a violation of
    the DSS license, plaintiffs sought to obtain Pacific Oaks’s records
    of daily attendance or “daily enrollment” by serving a notice to
    attend trial and bring documents on Pacific Oaks’s custodian of
    records. Litigation ensued over the notice to attend and related
    motions to compel and quash. Eventually, on the first day of
    trial, the trial court ordered Pacific Oaks to produce “current
    rosters” and daily attendance records.
    5     Plaintiffs filed a petition for writ of mandate in this court
    challenging the trial court’s order denying summary adjudication
    in their favor. (Baker et al. v. Superior Court of Los Angeles
    County et al. (Oct. 15, 2020, B307819).) We denied the petition.
    8
    Trial of the Class Claim6
    At trial, plaintiffs offered the testimony of several
    witnesses, including two former Pacific Oaks executive directors.
    Jane Rosenberg was Pacific Oaks’s Executive Director from 1999
    to 2013. Rosenberg was not involved in the application process
    for the DSS license. She testified that DSS did not suspend or
    revoke Pacific Oaks’s license for any reason during the class
    period. She also testified that it “was never the case” that every
    child in the school was in attendance every day. She explained,
    “You never have a hundred percent of your students in
    attendance on a given day. It just doesn’t happen.” Rosenberg
    indicated Pacific Oaks did not have a separate license for the
    infant/toddler program “because there was an adult
    accompanying every child the entire time the child was in the
    program.”
    Rosenberg testified that “the only way you would know for
    certain on a given day at a given time how many children are
    there would be to refer to the sign-in sheets. Parents were
    required to sign their children in, when they dropped them off to
    school each morning, and sign them out at the end of the day
    when they picked them up. [¶] So if you looked at a sign-in sheet
    6      The trial was conducted remotely. The court heard witness
    testimony over four days in February 2021. After the parties
    conditionally rested, the trial court set a schedule for further
    briefing on the admissibility of documentary evidence and
    submission of the parties’ closing briefs. In April 2021, the trial
    court ruled on the admissibility of the challenged documentary
    evidence. In August 2021, the court held a further hearing on
    evidentiary issues and the parties gave their closing arguments.
    In November 2021, the trial court issued a proposed statement of
    decision and, in April 2022, a final statement of decision.
    9
    for a particular day, you would know exactly how many children
    were on campus at a given time.” According to Rosenberg, no one
    at Pacific Oaks checked the sheets to see how many children were
    present at a time “because we handle that by making sure that
    the way we scheduled the programs, that they would only have a
    certain amount of children, that we could limit the children on
    the campus by the way we scheduled the various programs.”
    Teachers gave the completed sign-in and sign-out sheets (sign-in
    sheets) to Rosenberg’s administrative assistant at the end of
    every month. Pacific Oaks “always had attendance records”
    available to calculate the number of students on campus.
    DSS conducted unannounced site visits at Pacific Oaks to
    ensure the facilities were safe for children. Rosenberg testified
    DSS made one such visit in May 2013, in response to a complaint.
    During the visits, DSS conducted “a census count of how many
    children were present on the campus at that time” and wrote the
    results in a “facility evaluation report.” Six DSS facility
    evaluation reports from visits occurring during the class period
    were admitted into evidence. Each report listed a census count
    below the licensed capacity of 77. Rosenberg denied that Pacific
    Oaks ever provided care to more children than the DSS license
    allowed during her tenure.
    The testimony of Pat McComas, the Executive Director of
    Pacific Oaks from March 2014 to July 2016, was more
    contradictory. Plaintiffs offered McComas’s statements from an
    earlier deposition and declarations Pacific Oaks submitted in
    support of pre-trial motions. When asked at her deposition
    whether it was her understanding that when Pacific Oaks
    applied to increase its capacity from 77 to 140, it “was aware that
    it needed to make that change to have its existing operation
    10
    comply with DSS requirements,” McComas answered, “I would
    assume so, yes.” However, when describing the license capacity
    limit at her deposition, McComas testified, “the 77 means at one
    time. So that was the facility’s limit. But there could be
    additional children there in the afternoon.” When plaintiffs’
    counsel asked McComas about aggregate enrollment numbers,
    McComas testified the numbers “would include our infant/toddler
    program, which is not included in our licensing.” She also
    testified some students were “counted twice” in the aggregate
    number because “[t]here’s a morning program and there’s also an
    afternoon program called [School Age Child Care] . . . for an after-
    school care program.” Yet, she appeared to concede that in
    August 2013, Pacific Oaks was operating “in excess of its
    capacity.”
    In a 2016 declaration, McComas attested, “While it is true
    the school was (unintentionally) operating in excess of its
    capacity, there is no evidence that student safety and well-being
    was impacted.” However, in a 2020 declaration, McComas
    attested that the statement in her 2016 declaration about
    overcapacity was based on plaintiffs’ counsel’s instruction during
    her deposition that “overcapacity” meant more students enrolled
    than stated on the school’s license and made no distinction
    between students enrolled and students in attendance. McComas
    testified at trial that she was not sure if she “was referring to
    enrollment or attendance” in her 2016 declaration, but that
    between her deposition and her 2016 declaration nothing had
    changed her own understanding that “capacity” meant “at any
    one time.”
    At trial, McComas testified that during her deposition, “it
    was not at all clear that we ha[d] an agreed-upon definition of
    11
    what we were using about capacity. [¶] I said what I thought.
    You [Plaintiffs’ counsel] said what you thought, but we did not
    have a stated, shared, agreed-upon definition. [¶] Sorry. So it
    was confusing to me, honestly.” She indicated she did not review
    any attendance records before her deposition and had not been
    asked to do so. She also reaffirmed statements from her 2020
    declaration that plaintiffs’ counsel did not ask her about
    attendance on any given day during her deposition.
    McComas admitted she did not become Executive Director
    until 2014 and therefore had no personal knowledge of what had
    occurred at Pacific Oaks between 2007 and 2013. However,
    according to McComas, DSS did not require Pacific Oaks to meet
    any conditions before it approved the increase in capacity in April
    2014.
    Plaintiffs asked the court to admit sign-in sheets Pacific
    Oaks had located for the 2009–2013 school years. Following
    briefing on the admissibility of the documents, the trial court
    found “the sign-in sheets admissible as party admissions as to the
    number of children expected in each program on the date
    specified on the sign in sheets. The signatures and sign in/out
    times are not admissible.” The court ordered Pacific Oaks to
    produce the records within five days of the order.7
    In June 2021, plaintiffs submitted their closing trial brief,
    which included a declaration from plaintiffs’ counsel, Allan A.
    7     Pacific Oaks gathered the sign-in sheets in response to the
    notice to attend trial and bring documents. The custodian of
    records testified at trial. However, because the trial was
    conducted remotely, plaintiffs did not have physical access to the
    documents at trial. Pacific Oaks further argued plaintiffs were
    not entitled to a copy of the records until the court admitted them
    into evidence.
    12
    Shenoi (Shenoi Declaration). Shenoi attested that exhibits A and
    B to the declaration “offer[ed] a general compilation of [the]
    6,510” sign-in sheets Pacific Oaks produced. The compilations
    consisted of charts noting the number of students listed on each
    sign-in sheet by hour for each Pacific Oaks preschool program.
    Pacific Oaks moved to exclude the Shenoi Declaration. In August
    2021, the court granted Pacific Oaks’s motion, finding: 1) the
    declaration was hearsay without exception, and therefore not
    admissible under the secondary evidence rule; 2) Shenoi was
    acting as an advocate-witness through the declaration, in
    violation of the rules of professional conduct; and 3) the
    declaration was untimely offered after the close of evidence.
    Statement of Decision
    In April 2022, following the issuance of a proposed
    statement of decision and submission of the parties’ objections,
    the trial court issued its final statement of decision. The court
    found plaintiffs failed to prove their UCL class claim.
    The court rejected plaintiffs’ objection to the exclusion of
    the infant/toddler program and the school age program from the
    class and denied plaintiffs’ request for reinstatement of the prior
    class definition. The court reasoned that redefining the class
    after trial would violate absent class members’ procedural and
    substantive due process rights. The court further concluded
    neither excluded program was subject to the same licensing
    requirements as the preschool programs.
    In their closing brief, plaintiffs asked the court to draw a
    negative inference against Pacific Oaks based on its failure to
    produce rosters kept pursuant to Health and Safety Code
    13
    section 1596.841.8 The court denied the request. Although
    Pacific Oaks had not produced the rosters, the court concluded no
    adverse inference was appropriate since, as defined by statute,
    the rosters would not contain “the kind of information that would
    assist Plaintiffs in establishing their claims.”
    The trial court again rejected plaintiffs’ argument that
    capacity was synonymous with enrollment. Instead, the court
    concluded, as it had in ruling on plaintiffs’ motion for summary
    adjudication, that capacity “speaks to the number of children that
    may attend at a given time.” The statement of decision then
    addressed each aspect of plaintiffs’ evidence and concluded they
    failed to establish their “children (or any others) attended a
    particular program which was at overcapacity when the children
    were in that particular program.”
    The court noted McComas’s deposition testimony defined
    capacity by the number of children present at the facility “ ‘at one
    time.’ ” It also found credible McComas’s trial testimony that she
    and plaintiffs’ counsel did not have a common understanding of
    the term “capacity” during her deposition. It afforded little
    weight to McComas’s statement in her 2016 declaration that the
    school was operating over the capacity limit. The court reasoned
    McComas had no personal knowledge of events at Pacific Oaks
    before she became Executive Director in 2014 and she did not
    8     Health and Safety Code section 1596.841 requires a child
    day care facility to “maintain a current roster of children who are
    provided care in the facility. The roster shall include the name,
    address, and daytime telephone number of the child’s parent or
    guardian, and the name and telephone number of the child’s
    physician.”
    14
    review any attendance records before attesting the school was
    overcapacity.
    The trial court also concluded plaintiffs did not establish
    that Rosenberg had knowledge of any capacity violation during
    her tenure. The court found Tambe’s August 2013 e-mail was
    admissible as “an admission by Pacific Oaks as to what parents
    were told,” but excluded as inadmissible hearsay the e-mail’s
    statement that DSS told “an unidentified member” of the
    administration about the licensing issue. The trial court noted
    that “[a]lthough Tambe appeared on Plaintiffs’ witness list, she
    was not called by Plaintiffs at trial nor was any deposition
    testimony from her provided. Likewise, no witness from DSS was
    called. Although DSS’s records were subpoenaed there is no
    indication that DSS cited Pacific Oaks for a violation of its
    capacity license, sought to revoke its license, referred it to either
    civil or criminal authorities, or imposed any civil penalty upon it.”
    As for the sign-in sheets, the court reiterated that
    plaintiffs’ summaries attached to the Shenoi Declaration were
    “based on a methodology that is not set forth in the record and
    [on] testimony that was excluded.” The court noted the sign-in
    sheets for the 2009–2010 school year appeared to indicate that
    over 77 children were expected to attend the morning programs
    during that year. The court indicated this permitted an inference
    that more students may have attended than the license allowed
    in the 2009 to 2010 morning preschool programs. Yet, the court
    concluded that even if that inference were drawn, the evidence
    did not show plaintiffs “had any cognizable injury, as they did not
    attend Pacific Oaks in 2009–2010.”
    The trial court reasoned that without evidence that
    plaintiffs’ children attended Pacific Oaks at a time when the DSS
    15
    license was violated, plaintiffs could not establish standing under
    Business and Professions Code section 17204. Further, as to
    absent class members whose children were enrolled in the
    morning program in the 2009–2010 school year, there was no
    showing as to what those class members would have done had
    they known of any capacity violation. The court further noted
    plaintiffs had not established the alleged capacity violation
    impaired student safety, or that the children received anything
    other than the education Pacific Oaks had promised, thus the
    requested remedy of a full tuition refund would not be equitable.
    The court deferred entry of judgment in favor of Pacific
    Oaks until after plaintiffs’ individual claims were tried.
    Plaintiffs timely appealed from the court’s order.9
    DISCUSSION
    I.    The Trial Court Correctly Concluded that “Capacity”
    Under the DSS License Limited the Number of
    Children Permitted to be Present at Any One Time,
    Not Aggregate Enrollment
    The UCL prohibits “any unlawful, unfair or fraudulent
    business act or practice . . . .” (Bus. & Prof. Code, § 17200.) “An
    unlawful business practice under section 17200 is ‘ “an act or
    practice, committed pursuant to business activity, that is at the
    9      The trial court’s findings and order in favor of Pacific Oaks
    is a final determination of the merits of plaintiffs’ UCL class
    claim for unlawful conduct and it terminated all class action
    litigation. (Estate of Lock (1981) 
    122 Cal.App.3d 892
    , 896 [a
    memorandum of decision is an appealable order when its
    “substance or effect” is a final determination on the merits].) The
    order is therefore appealable under the death knell exception to
    the one final judgment rule. (Cf. Kight v. CashCall, Inc. (2011)
    
    200 Cal.App.4th 1377
    , 1386, fn. 2.)
    16
    same time forbidden by law. [Citation.]” ’ [Citation.]”
    (Progressive West Ins. Co. v. Superior Court (2005) 
    135 Cal.App.4th 263
    , 287.) “By proscribing ‘any unlawful’ business
    practice, ‘section 17200 “borrows” violations of other laws and
    treats them as unlawful practices’ that the [UCL] makes
    independently actionable.” (Cel–Tech Communications, Inc. v.
    Los Angeles Cellular Telephone Co. (1999) 
    20 Cal.4th 163
    , 180.)
    Plaintiffs sought to establish that Pacific Oaks engaged in
    unlawful conduct by operating in violation of the capacity limit
    set forth in the DSS license. They rely on section 101161,
    subdivision (a), which provides: “A licensee shall not operate a
    child care center beyond the conditions and limitations specified
    on the license, including the capacity limitation.”
    During the class period, Pacific Oaks’s DSS license capacity
    limitation was 77 children. Throughout the litigation, plaintiffs
    argued the aggregate enrollment data for the class period
    demonstrated that Pacific Oaks enrolled more than 77 children in
    each of the years at issue. Plaintiffs contend the term “capacity
    limitation” in section 101161, subdivision (a), refers to enrolled
    children, irrespective of how many children might be physically
    present at the facility at any particular time.
    The trial court rejected plaintiffs’ interpretation of the
    regulation and the term “capacity.” The court concluded
    aggregate enrollment data would not establish that Pacific Oaks
    violated the capacity limitation. Instead, the court found
    plaintiffs were required to show Pacific Oaks had over 77
    children in attendance, not merely enrolled, to prove the school
    violated the DSS license.
    On appeal, plaintiffs continue to argue that enrollment
    numbers exceeding the DSS license capacity limit were sufficient
    17
    to establish Pacific Oaks operated in violation of the license.
    Neither the plain language of the relevant regulations nor any
    other legal authorities support their argument.
    A.     Standard of review
    “ ‘ “The interpretation of a regulation, like the
    interpretation of a statute, is, of course, a question of law.” ’ ”
    (Manriquez v. Gourley (2003) 
    105 Cal.App.4th 1227
    , 1234
    (Manriquez).) We review questions of law de novo.
    When no reported California decision or administrative
    interpretation of a regulation exists, courts “interpret the
    regulation in accordance with applicable rules of statutory
    construction.” (Manriquez, 
    supra,
     105 Cal.App.4th at p. 1235;
    Butts v. Board of Trustees of California State University (2014)
    
    225 Cal.App.4th 825
    , 835 (Butts).) “We give the regulatory
    language its plain, commonsense meaning. If possible, we must
    accord meaning to every word and phrase in the regulation, and
    we must read regulations as a whole so that all of the parts are
    given effect.” (Butts, at p. 835.) “When the agency’s intent
    cannot be discerned directly from the language of the regulation,
    we may look to a variety of extrinsic aids, including the purpose
    of the regulation, the legislative history, public policy, and the
    regulatory scheme of which the regulation is a part. [Citation.]
    Whenever possible, we will interpret the regulation to make it
    workable and reasonable.” (Manriquez, at p. 1235.)
    B.     The meaning of capacity
    We begin our analysis with the plain text of the
    regulations. As noted above, section 101161, subdivision (a),
    prohibits a licensee from operating a child care center beyond the
    conditions specified in the license, including the “capacity
    limitation.” Section 101152, subdivision (c)(2), defines
    18
    “ ‘capacity’ ” as “the maximum number of children authorized to
    be provided care and supervision at any one time in any licensed
    child care center.” Section 101179, subdivision (a) similarly
    provides that “[a] license shall be issued for a specific capacity,
    which shall be the maximum number of children that can be
    cared for at any given time.”
    Both section 101152, subdivision (c)(2) and section 101179,
    subdivision (a), use phrases indicating “capacity” includes a
    temporal element, and both refer to the maximum number of
    children a child care center can provide care for at once. A child
    care center can only provide care and supervision to children who
    are physically present at the center’s facility. The phrase “at any
    one time,” in its ordinary usage, means at a given moment in
    time, as does “at any given time.” Under the plain language of
    the regulation, “capacity” is an upper limit on the number of
    children who may be physically present at a child care facility
    while under the facility’s care and supervision.
    Here, the parties disputed whether determining if Pacific
    Oaks exceeded “the maximum number of children that can be
    cared for at any given time” was properly measured by the
    number of children enrolled at the school, or by the number of
    children actually in attendance at any one time. Plaintiffs argue
    the only relevant number is the number of children who were
    enrolled, irrespective of how many children were actually
    attending—physically present—at the school. Yet, at least in this
    case, the enrollment numbers did not represent the number of
    children simultaneously present, or expected to be present, and
    under Pacific Oaks’s care and supervision. Pacific Oaks’s total
    “enrollment” therefore does not align with the regulations’
    definition of “capacity.” The trial court properly rejected
    19
    plaintiffs’ argument as inconsistent with the plain language of
    the relevant regulations. Plaintiffs’ interpretation is also
    inconsistent with other regulatory provisions and with the
    legislative purpose and intent of the authorizing statute.
    For example, section 101179 instructs DSS to determine
    “capacity” by considering several factors, including the fire
    clearance; the licensee’s ability to comply with applicable laws
    and regulations; the physical features of the center, including
    available space; and the number of available staff. (§ 101179,
    subd. (b)(1)–(4).) The regulatory focus on the physical features of
    a child care facility indicates “capacity” functions as an upper
    limit on the number of children the facility can physically
    accommodate at a time. When, as in this case, all enrolled
    children are not expected to be present at the same time at the
    facility, aggregate enrollment numbers do not assist in
    determining whether the facility has sufficient physical space, or
    whether it can maintain required teacher-student ratios.
    Measuring capacity by counting the children in attendance
    is also consistent with the statute authorizing the regulations,
    the California Child Day Care Facilities Act. (Health & Saf.
    Code, § 1596.70 et seq.) The express legislative intent of the
    statute includes ensuring “a quality childcare environment” and
    the well-being of children of working parents by regulating the
    quality of child care facilities. (Health & Saf. Code, § 1596.72,
    subds. (b), (e), (f).) The Legislature also found “California has a
    tremendous shortage of regulated childcare, and only a small
    fraction of families who need childcare have it.” (Id., subd. (f).)
    Yet, plaintiffs’ interpretation of the regulations would restrict,
    rather than expand, the amount of potentially available child
    care. For example, using plaintiffs’ analysis, if a facility with a
    20
    capacity limitation of 20 provides care to one group of 15 children
    in the morning, and another group of 15 children in the
    afternoon, with no overlapping times when all 30 children are
    present, the facility would still violate its license by having a
    total enrollment of 30 children. This interpretation of “capacity”
    would be inimical to the statute’s purpose of promoting “the
    development and expansion of regulated childcare.” (Health &
    Saf. Code, § 1596.73, subd. (f).)
    We acknowledge that under some circumstances,
    enrollment numbers and attendance numbers might be
    functionally the same, or similar enough that enrollment
    numbers could provide circumstantial evidence or an inference of
    the number of children actually in attendance at any one time.
    In this case, however, the evidence established that the
    enrollment numbers in question were not a reliable proxy for how
    many children were physically present at Pacific Oaks at any
    given time. The enrollment numbers plaintiffs sought to rely
    upon were aggregate numbers that did not take into account the
    timing of different programs. The evidence affirmatively
    established that all enrolled children were not on campus at the
    same time. Instead, in any given class, some children attended
    only in the morning, some only in the afternoon, some all day.
    The enrollment numbers plaintiffs relied upon did not reflect
    these differences in attendance. Those numbers alone were
    therefore insufficient to establish a violation of the DSS license
    capacity limit.
    Plaintiffs’ citations to statutes and regulations defining
    “capacity” based on enrollment do not undermine this conclusion.
    Plaintiffs contend that if the phrase “at any one time” in
    section 101152, subdivision (c)(2) refers to children in attendance,
    21
    the term “enrollment” in Health and Safety Code
    sections 1596.807 and 1596.862 would have to be replaced with
    “attendance.” We fail to see the connection between
    section 101152, a regulation that uses neither the term
    attendance nor the term enrollment, and entirely unrelated
    provisions of the Health and Safety Code. Plaintiffs offer no
    reasoning to explain their contention.10 Similarly, Health and
    Safety Code section 1596.803 lists application fees for the
    issuance of a child day care facility license and sets forth a
    graduated fee schedule that increases based on the capacity of
    the center. Nothing about the provision “anchors capacity to
    enrollment,” because otherwise “the annual fee would fluctuate
    day to day, and hour to hour,” as plaintiffs claim. The
    regulations define capacity as the maximum number of children
    allowed at a facility. That an application fee is based on that
    maximum allowable number does not indicate “capacity” means
    the number of children allowed to enroll in the aggregate, rather
    than the number of children allowed to attend at any given time.
    Plaintiffs have provided no legal authority that supports
    their argument. Their reliance on Scott v. Phoenix Schools, Inc.
    10     Health and Safety Code section 1596.807 concerns DSS’s
    ability to allow an extended daycare program to serve additional
    children at a school site, so long as the additional children are
    “currently enrolled in a school,” and the number of additional
    children “does not exceed 15 percent of the total enrollment in the
    extended daycare program. In no case shall the enrollment of the
    extended daycare program exceed the enrollment during the
    regular schoolday.” Plaintiffs also refer to Health and Safety
    Code section 1596.862, which concerns written requests for
    “enrollment or retention of a nonminor student at a schoolage
    child care center.”
    22
    (2009) 
    175 Cal.App.4th 702
     (Scott), is unavailing. In Scott, a
    former preschool director sued her employer for wrongful
    termination in violation of public policy after she informed the
    parents of a prospective student that the school did not have
    space for their child. (Id. at p. 705.) The plaintiff “asserted she
    was terminated for refusing to violate California Code of
    Regulations, title 22, section 101216.3,” which establishes
    teacher-child ratios at child care centers.11 (Id. at p. 709.) After
    a jury found in the plaintiff’s favor, the school appealed.
    The Court of Appeal found substantial evidence supported
    the conclusion that enrolling the child would have violated the
    regulation. (Scott, 
    supra,
     175 Cal.App.4th at p. 709.) In its
    analysis, the court summarized data in class rosters that
    reflected the number of students “scheduled to attend” the
    particular classroom in which the parents sought to enroll their
    child. (Id. at p. 710.) The number fluctuated, sometimes
    requiring two qualified teachers under the regulation, and
    sometimes requiring a teacher and an aide. (Ibid.) The court
    noted that if the prospective parents sought to enroll their child
    on certain specific days of the week, “the attendance of the . . .
    child would have violated the staffing ratios.” (Ibid.) Although
    the evidence was inconclusive regarding both the days the
    prospective parents wanted their child to attend and the number
    of teachers or aides available to staff the classroom in which the
    child would be enrolled, the court concluded it was reasonable to
    infer enrolling the child would lead to a violation of the
    11    Section 101216.3, subdivision (a) requires “a ratio of one
    teacher visually observing and supervising no more than 12
    children in attendance,” except as otherwise provided in the
    regulation.
    23
    regulation based on witness testimony that “the class was
    already operating at times in violation of the staffing ratios, and
    that the school was short-staffed . . . .” (Id. at p. 711.)
    Thus, the Scott court’s analysis of a potential violation was
    not based on enrollment alone, but instead a combination of
    enrollment numbers and evidence showing when enrolled
    students were “scheduled to attend.” (Scott, supra, 175
    Cal.App.4th at p. 710.) That combined evidence indicated that on
    some days, enough enrolled children were scheduled to attend
    that adding one more child would cause the school to violate the
    teacher-child ratios the regulation required. (Ibid.) In this
    analysis, the court used attendance as a touchstone, as it was the
    attendance of the child, once enrolled, that would have led to a
    violation.
    Plaintiffs ignore the role of attendance in Scott and instead
    focus on the court’s rejection of the employer’s argument that “it
    had no notice that enrolling too many children could lead to
    liability because the regulation is tied to attendance rather than
    enrollment.” (Scott, supra, 175 Cal.App.4th at p. 714.) The court
    reasoned the employer “could legitimately assume that if the
    [parents] enrolled their daughter, they intended for her to
    attend.” (Id. at pp. 714–715.) Therefore, “if the school forced its
    employees to enroll more children than the school could
    legitimately accept because of staffing requirements, that may be
    seen as requiring the employees to violate the regulation.” (Id. at
    p. 715.)
    Plaintiffs urge us to read this portion of Scott as
    establishing a rule that under the child care center licensing
    regulations, enrollment is the equivalent of attendance in
    determining capacity. As an initial matter, we note that Scott did
    24
    not concern capacity or sections 101152, subdivision (c)(2);
    101161, subdivision (a); or 101179, subdivision (a). The alleged
    violation of teacher-child ratios—the basis for the Scott plaintiff’s
    wrongful termination claim—is not at issue in this case. That
    difference aside, however, the Scott court’s discussion of
    enrollment and attendance is inapplicable for more fundamental
    reasons. The Scott court considered enrollment on a single
    classroom level, and the use of that specific enrollment data as an
    indication of attendance. This was reasonable, in part, because
    the evidence established that at least on some days, the number
    of enrolled children scheduled to attend would require two
    teachers, rather than the teacher and aide who were assigned to
    the classroom on those days. Given the number of personnel
    available, the facility could reliably assume that adding one more
    child would prevent it from complying with teacher-child ratios
    on those days in particular. Further, on some days, all enrolled
    children were scheduled to attend.
    In contrast, here plaintiffs argued only that the aggregate
    annual enrollment numbers established a capacity violation,
    irrespective of actual anticipated attendance, which varied based
    on the classroom, the time of day, and the day of the week. There
    was no evidence that all enrolled children were ever expected to
    be under Pacific Oaks’s care and supervision at the campus at the
    same time. Rather than offering admissible evidence of
    enrollment numbers that could reasonably approximate the
    relevant attendance of children as in Scott, plaintiffs merely
    argued capacity under the license and enrollment were one and
    25
    the same.12 The Scott court’s reasoning using enrollment as a
    measure of expected attendance is therefore not applicable in this
    case.
    Los Angeles International Charter High School v. Los
    Angeles Unified School District (2012) 
    209 Cal.App.4th 1348
    (Charter), which plaintiffs also cite, is even less relevant. Charter
    concerned a school district’s compliance with regulations in title 5
    of the California Code of Regulations governing charter schools.
    The court found the enrollment data for one campus was
    sufficient to show the district properly considered “capacity”
    under a regulation requiring it to determine whether public
    school facilities could accommodate charter students. (Id. at
    p. 1359.) Whether enrollment or attendance was the appropriate
    measure of capacity was not at issue, nor is there any reasoning
    or analysis to suggest any holding in the case would be
    persuasive in analyzing compliance with a child care center
    license. Cases are not authority for propositions not considered.
    (People v. Ault (2004) 
    33 Cal.4th 1250
    , 1268, fn. 10.)
    We thus reject plaintiffs’ strained and unsupported
    interpretation of section 101161, subdivision (a). Section 101179,
    subdivision (a) and section 101152, subdivision (c)(2) offer an
    unambiguous definition of capacity that can only be reasonably
    understood as setting an upper limit on the number of children
    who may physically be present at a center’s premises at one time,
    and therefore under the facility’s care and supervision. That
    number is reflected in attendance. While in some cases the same
    12    To the extent plaintiffs eventually pivoted and argued a
    narrower set of enrollment numbers would establish a violation,
    they failed to provide admissible evidence to support their claim,
    as discussed more fully below.
    26
    number may be equivalent to enrollment, that was not the case
    here. The enrollment data plaintiffs relied upon did not reflect
    attendance, or, in other words, did not reflect the number of
    children physically present at Pacific Oaks at any given time.
    Plaintiffs never proffered admissible evidence of enrollment
    similar to the evidence at issue in Scott. The trial court properly
    concluded plaintiffs could not prove a violation of section 101161,
    subdivision (a) using Pacific Oaks’s annual aggregate enrollment
    data alone.
    [[Begin nonpublished portion.]]
    II.    The Trial Court Did Not Abuse Its Discretion in
    Defining the Class
    In the remainder of their arguments on appeal, plaintiffs
    contend the trial court’s rulings improperly limited their claims
    and prevented them from establishing that, even using
    attendance to measure capacity, Pacific Oaks violated the DSS
    license. We find no error in the trial court’s rulings.13
    Plaintiffs contend the trial court erred by redefining the
    class in December 2019. They also ask this court to restore the
    original class definition, which included parents and guardians
    whose children attended the infant/toddler program and the
    school age program.
    Trial courts may redefine a class “to reduce or eliminate” a
    manageability problem “created by a potentially overbroad class
    definition.” (Sarun v. Dignity Health (2019) 
    41 Cal.App.5th 1119
    ,
    13   Because we affirm the trial court order, we need not
    address Pacific Oaks’s cross-appeal. We deny Pacific Oaks’s
    motion to augment the record as moot.
    27
    1137–1138 & fn. 18.) “The trial court’s rulings regarding . . . the
    necessity of modifying an existing class certification are reviewed
    on appeal for abuse of discretion.” (Cristler v. Express Messenger
    Systems, Inc. (2009) 
    171 Cal.App.4th 72
    , 80.)
    A.    Infant/toddler and school age programs
    1.    Background
    In addition to programs for preschool age children, Pacific
    Oaks at times operated a program for infants and toddlers and
    their parents, and a program for school age children. A Pacific
    Oaks handbook described the infant/toddler program as an
    opportunity for the adult parent, guardian, or caregiver to attend
    “two hours of play and developmental learning” with their child.
    The program allowed parents and caregivers to “begin the
    process of separation” while remaining “close at hand” and
    “readily available to their children” during the program.
    The school age program offered morning and afternoon care
    to children enrolled at Pacific Oaks, or other private or public
    schools in the area, and provided full day child care on school
    holidays and throughout summer. Pacific Oaks had a separate
    license for school age children that contained its own capacity
    limitation. However, Tambe’s undated letter informed DSS that
    the school age program had “not been in use for 10 years plus.”14
    When asked about the letter at her deposition, McComas testified
    that “the school did not have school age children as stated.”
    In December 2019, the court redefined the class to “Parents
    and guardians of former Pacific Oaks’ students who paid tuition
    from January 1, 2007 through August 2013 and whose students
    14   Although there was no date on the letter, it was signed by
    Tambe as Executive Director, a post she held from June 2013 to
    March 2014.
    28
    were enrolled in any ‘Pre-School Program’ offered by Pacific Oaks
    during that time period.” This removed from the class parents
    and guardians whose children were enrolled in Pacific Oaks’s
    infant/toddler and school age programs. The court concluded the
    day care licensing regulations did not apply to the infant/toddler
    program since parents and guardians attended with their
    children. The court further determined the school age program
    was covered by a different license and, in any event, was exempt
    from day care licensing requirements under Health and Safety
    Code section 1596.792, subdivision (h).
    2.     Discussion
    Plaintiffs contend the trial court’s ruling was incorrect
    because the DSS license limiting capacity to 77 applied to all of
    Pacific Oaks’s child care programs without exception. We
    disagree.
    Regarding the infant/toddler program, section 101152,
    subdivision (c)(7) defines “Child Care Center” or “Day Care
    Center” as any child care facility in which non-medical care and
    supervision are provided to children in a group setting. The
    regulations define “care and supervision” as any one of several
    activities “provided by a person or child care center to meet the
    needs of children in care.”15 (§ 101152, subd. (c)(3).) The
    15     These activities include: “(A) Assistance in diapering,
    toileting, dressing, grooming, bathing, and other personal
    hygiene. [¶] (B) Assistance with taking medications as specified
    in Sections 101226(e)(3) and (e)(4). [¶] (C) Storing and/or
    distribution of medications as specified in Section 101226(e). [¶]
    (D) Arrangement of and assistance with medical and dental care.
    [¶] (E) Maintenance of rules for the protection of children. [¶]
    (F) Supervision of children’s schedules and activities for the
    29
    evidence before the court indicated parents participated in the
    infant/toddler program with their children and were present at
    all times. This supported the trial court’s conclusion that the
    children in the infant/toddler program were not under Pacific
    Oaks’s “care and supervision.”
    On appeal, plaintiffs do not challenge the trial court’s
    conclusion that the services Pacific Oaks provided in the
    infant/toddler program fall outside the regulatory definition of
    care and supervision. Instead, plaintiffs argue that since Health
    and Safety Code section 1596.750 defines “[c]hild day care
    facility” as a facility providing care to “children under 18 years of
    age,” Pacific Oaks’s DSS license had to cover all children on the
    Pacific Oaks campus, regardless of the program.
    Plaintiffs’ reliance on this provision is misplaced. Health
    and Safety Code section 1596.750 merely defines the term “[c]hild
    day care facility” as “a facility that provides nonmedical care to
    children under 18 years of age in need of personal services,
    supervision, or assistance essential for sustaining the activities of
    daily living or for the protection of the individual on a less than a
    24-hour basis.” This definition supports, rather than
    undermines, the trial court’s conclusion that the infant/toddler
    program was not providing the kind of “care” that necessitated a
    child day care facility license. The trial court could reasonably
    conclude based on the evidence before it that children in the
    infant/toddler program were not “in need of personal services,
    supervision, or assistance essential for sustaining the activities of
    protection of children. [¶] (G) Monitoring food intake or special
    diets. [¶] (H) Providing basic services as defined in
    Section 101152.b.(1).” (§ 101152, subd. (c)(3).)
    30
    daily living” or “protection,” because they attended only with
    their parents or caregivers, who remained present at all times.
    Further, Health and Safety Code section 1596.750 does not
    refer to licenses, let alone establish the scope of licenses, that
    DSS issues to child day care facilities. Plaintiffs fail to address
    the more detailed licensing regulations defining child care
    centers, which the Health and Safety Code expressly authorizes
    DSS to promulgate. (Health and Saf. Code, § 1596.81 [DSS “shall
    adopt, amend, or repeal . . . any rules or regulations which may
    be necessary to carry out this act”].) Plaintiffs do not explain or
    support with authority their implicit contention that Health and
    Safety Code section 1596.750 displaces these more specific
    definitions. In addition, the evidence in this case indicated DSS
    issued separate licenses for different programs. There was no
    basis for the trial court to conclude the DSS license, which
    specifically referred to preschool age children, nonetheless
    covered all children at Pacific Oaks, for any reason, or of any age.
    With respect to the school age program, it is undisputed
    that Pacific Oaks had a separate license for school age children
    that contained its own capacity limitation. Plaintiffs argue the
    program was covered by the day care center license after Tambe
    requested that DSS cancel the school age program’s license. The
    evidence, in plaintiffs’ view, shows the school age program’s
    license was not in use during the class period. However, the
    evidence plaintiffs cite does not support their argument. The
    extent of any school age program during the class period was
    unclear. For example, Tambe’s undated letter informed DSS that
    the “school age program”—not the school age license, as plaintiffs
    state in their brief—had “not been in use for 10 years plus.”
    When asked about the letter at her deposition, McComas testified
    31
    “the school did not have school age children as stated.” Even
    assuming Pacific Oaks operated a school age program during
    some portion of the class period, there is no evidence establishing
    DSS in fact cancelled the license during the class period in
    response to Tambe’s request. As stated above, plaintiffs did not
    call Tambe or a DSS official to testify at trial.
    The trial court also found the school age program did not
    need a child care facility license pursuant to Health and Safety
    Code section 1596.792, subdivision (h), which exempts
    “[e]xtended daycare programs operated by public or private
    schools” from licensing requirements. Plaintiffs contend this
    provision does not apply because the license identified the
    licensee as “Pacific Oaks College and Children’s Programs,” even
    though the licensed facility was identified as “Pacific Oaks
    Children’s School.” They offer no other argument to explain their
    contention that Pacific Oaks is not a private school under the
    statute.
    Plaintiffs fail to provide any discussion of the extended day
    care exception under Health and Safety Code section 1596.792.
    They further provide no support for the proposition that the
    name of the licensee on the license determines whether the
    exemption applies, irrespective of the nature of the facility.
    “When an appellant fails to raise a point, or asserts it but fails to
    support it with reasoned argument and citations to authority, we
    treat the point as waived.” (Badie v. Bank of America (1998) 
    67 Cal.App.4th 779
    , 784–785.)
    Plaintiffs fail to show that the trial court’s redefinition of
    the class was unsupported by substantial evidence, relied on
    improper criteria, or rested on erroneous legal assumptions.
    (Moen v. Regents of University of California (2018) 25
    
    32 Cal.App.5th 845
    , 853.) We cannot find the trial court abused its
    discretion in narrowing the class definition to apply only to
    parents and guardians whose children were enrolled in a Pacific
    Oaks preschool program during the relevant class period.16
    III. The Trial Court’s Discovery Rulings Were Proper
    A.     December 2019 discovery order
    1.    Background
    During pre-trial discovery, plaintiffs did not attempt to
    procure documents or information reflecting Pacific Oaks’s daily
    or hourly anticipated attendance numbers. After the close of
    discovery, Pacific Oaks argued in its motion for decertification
    that “a trier of fact would need to delve into which children
    attended which program on which days and whether the total
    attendance for that given day exceeded the school capacity.” At
    the hearing on the decertification motion, plaintiffs maintained
    that under their theory of liability, “it [was] irrelevant, as a
    matter of law, that some portion of Defendant’s children’s school
    may, at some periods of time . . . or on some particular time or
    date, may have had attendance within the licensed capacity.”
    Nonetheless, plaintiffs subsequently served additional
    discovery requesting Pacific Oaks’s daily attendance records. The
    trial court found the requests were untimely as they were served
    after the discovery cut-off. Plaintiffs then filed a motion for leave
    to serve additional discovery seeking, in part, “all records, if any,
    maintained by Pacific Oaks of daily capacity of students during
    the Class Period.” Plaintiffs asserted the request was justified
    16     We need not address plaintiffs’ additional argument that
    the trial court erred in finding the school age program was also
    exempt under Health and Safety Code section 1596.792,
    subdivision (k).
    33
    because Pacific Oaks changed its position about whether it
    violated the license during the class period and was now claiming
    that “on some days it did not violate the 77 capacity-license.”
    Plaintiffs, however, continued to maintain that enrollment
    numbers alone determined whether Pacific Oaks had violated the
    DSS license. At the December 2019 hearing on the motion for
    leave to serve additional discovery, the court observed plaintiffs’
    request for records of Pacific Oaks’s daily capacity “seems to be
    made only because Pacific Oaks argued in support of the
    decertification that the data was relevant to damages questions.”
    The trial court gave a tentative ruling that if Pacific Oaks
    intended “at trial to introduce evidence of the days in which it
    contends it didn’t exceed its license capacity, including any
    summaries, it seems to me that data sufficient to verify the
    accuracy of the summary should be produced so as to expedite the
    trial proceedings.”
    Pacific Oaks’s counsel stated it did not “intend to rely on
    any additional records beyond what’s already in evidence right
    now at trial, which is the DSS records that indicate on certain
    days the school was already within its capacity.” Pacific Oaks’s
    counsel further confirmed those records had already been
    produced. Despite lengthy discussions between the court and
    counsel about other aspects of the court’s tentative ruling,
    plaintiffs did not object to or comment on the tentative discovery
    order. After the hearing, the trial court issued a written order
    consistent with the tentative ruling that required Pacific Oaks to
    produce any responsive data at least 30 days before trial.
    2.     Discussion
    Plaintiffs now contend the trial court’s December 2019
    discovery order “violated established law that discovery is broad”
    34
    and “misapplied the burden of proof.”17 We find no error.
    A trial court has “broad discretion in controlling the course
    of discovery and in making the various decisions necessitated by
    discovery proceedings.” (Obregon v. Superior Court (1998) 
    67 Cal.App.4th 424
    , 431.) “The trial judge’s application of discretion
    in discovery matters is presumed correct, and the complaining
    party must show how and why the court’s action constitutes an
    abuse of discretion in light of the particular circumstances
    involved.” (Id. at p. 432.)
    Throughout the litigation, plaintiffs elected to advance only
    one theory of liability for their UCL claim: Pacific Oaks violated
    child care licensing regulations by enrolling students in excess of
    its licensed capacity. At the time of the trial court’s December
    2019 order, plaintiffs continued to argue that theory only,
    asserting attendance was “irrelevant” to their theory of the case.
    They did not disagree with the trial court’s assessment that the
    discovery was necessary only to respond to or evaluate arguments
    Pacific Oaks might make at trial. Indeed, even after the court’s
    December 2019 ruling, plaintiffs continued to maintain
    attendance was not relevant to their theory of liability. (Seahaus
    La Jolla Owners Assn. v. Superior Court (2014) 
    224 Cal.App.4th 754
    , 767 [the “proper purpose[ ] of discovery” is to obtain relevant
    information].) The trial court did not abuse its discretion in
    limiting the December 2019 order to information sufficient to
    17     Plaintiffs vaguely refer to the trial court’s misapplication of
    an unidentified “criminal law standard,” without citation to
    authority, in their reply brief. To the extent plaintiffs are raising
    a different argument for the first time in their reply brief,
    without citation to legal authority, the argument is forfeited.
    35
    verify the accuracy of any arguments or evidence Pacific Oaks
    intended to offer at trial.
    B.    Enrollment records, attendance records, and
    current rosters
    Plaintiffs also challenge the trial court’s February 2021
    order denying their motion to compel Pacific Oaks to produce
    enrollment records in response to their notice to the custodian of
    records to attend trial and bring documents. The court found the
    request for enrollment records was improper because it was “in
    the nature of a discovery device, [did] not specify a specific
    document and [was] not a proper use of a notice to appear at
    trial.” Plaintiffs do not identify any alleged trial court error with
    respect to that finding, except to assert that the trial court
    “misapplied the law in construing enrollment as irrelevant.” This
    assertion ignores the trial court’s actual ruling.
    Similarly, in a single sentence, plaintiffs challenge the trial
    court’s denial of plaintiffs’ request for an adverse inference
    because Pacific Oaks produced only incomplete attendance
    records. Plaintiffs offer no factual or legal support for this
    argument. “We are not obliged to make other arguments for
    [appellant] [citation], nor are we obliged to speculate about which
    issues counsel intend to raise.” (Opdyk v. California Horse
    Racing Bd. (1995) 
    34 Cal.App.4th 1826
    , 1831, fn. 4; In re
    Marriage of Falcone & Fyke (2008) 
    164 Cal.App.4th 814
    , 830 [“We
    are not bound to develop appellants’ arguments for them”].) We
    deem the argument forfeited.
    Plaintiffs further argue the trial court was compelled to
    draw an adverse inference against Pacific Oaks because it failed
    to produce “current rosters.” They rely on Scott, 
    supra,
     
    175 Cal.App.4th 702
    , for the proposition that rosters would reveal
    36
    enrollment information relevant to the licensing regulations.
    Plaintiffs’ argument incorrectly equates the rosters in Scott with
    plaintiffs’ specific request, which was for rosters under Health
    and Safety Code section 1596.841. Health and Safety Code
    section 1596.841 does not require that rosters show which
    programs children are enrolled in or the hours of the day they
    attend. (Health & Saf. Code, § 1596.841 [roster shall include “the
    name, address, and daytime telephone number of the child’s
    parent or guardian, and the name and telephone number of the
    child’s physician”].) The trial court therefore reasonably declined
    to infer that the rosters would have established Pacific Oaks
    violated the DSS license. The court explained it “cannot infer
    that the rosters would contain information that the statute does
    not require.” We find no abuse of discretion.
    IV. The Trial Court’s Evidentiary Rulings and
    Determinations Were Proper
    Plaintiffs contend the trial court erroneously excluded
    evidence and incorrectly discounted evidence they claim
    established Pacific Oaks violated the DSS license. We find no
    error.
    A.     Sign-in sheets
    The trial court admitted the printed portions of the sign-in
    sheets as party admissions “as to the number of children expected
    in each program on the date specified on the sign in sheets.”
    However, the court ruled plaintiffs did not establish the
    signatures or handwritten times were subject to a hearsay
    exception, such that they could be offered to show “which children
    were dropped off and picked up on each day and at what time.”
    Plaintiffs argue on appeal that the signatures and handwritten
    37
    times were admissible under the business records exception to
    the hearsay rule.
    “[A] trial court has broad discretion to determine whether a
    party has established the foundational requirements for a
    hearsay exception [citation] and ‘[a] ruling on the admissibility of
    evidence implies whatever finding of fact is prerequisite thereto.’
    (Evid. Code, § 402, subd. (c).) We review the trial court’s
    conclusions regarding foundational facts for substantial evidence.
    [Citation.] We review the trial court’s ultimate ruling for an
    abuse of discretion [citations], reversing only if ‘ “the trial court
    exercised its discretion in an arbitrary, capricious, or patently
    absurd manner that resulted in a manifest miscarriage of
    justice.” ’ [Citation.]” (People v. DeHoyos (2013) 
    57 Cal.4th 79
    ,
    132; People ex rel. Owen v. Media One Direct, LLC (2013) 
    213 Cal.App.4th 1480
    , 1483–1484.)
    The sign-in sheets contained multiple hearsay statements.
    To introduce the sign-in sheets for the truth of the matter
    asserted—the specific times and specific days children were
    signed in and signed out of Pacific Oaks—plaintiffs were required
    to show that the sheets themselves, and the sign-in and sign-out
    times and signatures written by parents and caregivers, were
    each subject to a hearsay exception. (Caliber Paving Co., Inc. v.
    Rexford Industrial Realty & Management, Inc. (2020) 
    54 Cal.App.5th 175
    , 189 [double hearsay statement admissible only
    if each level of hearsay comes within an exception to hearsay
    rule].) Plaintiffs contend the handwritten portions of the sign-in
    sheets were admissible under the business records exception. We
    disagree.
    Evidence Code section 1271 exempts writings from the
    hearsay rule if, among other things, “[t]he writing was made in
    38
    the regular course of a business” and “[t]he sources of information
    and method and time of preparation were such to indicate its
    trustworthiness.” (Id., subds. (a), (d).) “ ‘The chief foundation of
    the special reliability of business records is the requirement that
    they must be based upon the first-hand observation of someone
    whose job it is to know the facts recorded. . . . But if the evidence
    in the particular case discloses that the record was not based
    upon the report of an informant having the business duty to
    observe and report, then the record is not admissible under this
    exception, to show the truth of the matter reported to the
    recorder.’ ” (MacLean v. City & County of San Francisco (1957)
    
    151 Cal.App.2d 133
    , 143, quoting McCormick on Evidence, p. 602,
    § 286.)
    “ ‘Applying this standard, the cases have rejected a variety
    of business records on the ground that they were not based on the
    personal knowledge of the recorder or of someone with a business
    duty to report to the recorder.’ ” (Zanone v. City of Whittier
    (2008) 
    162 Cal.App.4th 174
    , 191 (Zanone), quoting Cal. Law
    Revision Com. com., 29B pt. 4, West’s Ann. Evid. Code (1995 ed.)
    foll. § 1271.) “To qualify as a business . . . record, a document
    must be created by an employee of the business . . . .” (People v.
    Campos (1995) 
    32 Cal.App.4th 304
    , 309.)
    Here, parents or caregivers of each child signed the sheets
    and identified the times their children were signed into and out
    of Pacific Oaks’s care. There was no evidence the parents and
    caregivers were acting in the course of Pacific Oaks’s business, or
    their own, and they had no business duty to accurately observe
    and report their children’s arrival and departure times to Pacific
    Oaks. (People v. McDaniel (2019) 
    38 Cal.App.5th 986
    , 1002;
    Zanone, 
    supra,
     162 Cal.App.4th at pp. 191–192.) The times noted
    39
    on the records were not based on the observations of people
    “whose job it [was] to know the facts recorded.” (Taylor v.
    Centennial Bowl, Inc. (1966) 
    65 Cal.2d 114
    , 126.) The trial court
    did not abuse its discretion by finding the handwritten portions of
    the sign-in sheets did not qualify under the business records
    exception to the hearsay rule.
    B.    Shenoi Declaration and summaries
    Plaintiffs also contend the trial court erred in excluding the
    exhibits attached to the declaration of plaintiffs’ counsel (the
    Shenoi Declaration) that plaintiffs submitted with their closing
    brief. In his declaration, Shenoi explained that plaintiffs had
    compiled Pacific Oaks’s 6,510 sign-in sheets into summaries. The
    summaries are two sets of charts attached as exhibits to the
    declaration. The charts in exhibit A tally the number of students
    enrolled in each program on days during the class period for
    which attendance records were provided. The count is based on
    the printed names on each sign-in sheet. The charts in exhibit B
    tally the number of students in actual attendance “based on drop-
    off signatures on each sign-in sheet.”
    Shenoi declared that he “oversaw the preparation” of the
    summaries. He explained that, first, “[d]ata entry was
    performed” on the sign-in sheets. Sign-in sheets were excluded if
    they were duplicative, contained data for programs for which
    plaintiffs were not seeking restitution, or were incomplete. The
    remaining 3,580 sign-in sheets related to programs held on 353
    days during the class period. Shenoi declared enrollment
    exceeded Pacific Oaks’s capacity license on 352 of 353 days,
    excluding the infant/toddler and school age programs. Further,
    Shenoi averred that attendance exceeded the capacity license on
    343 of 353 days. He indicated plaintiffs’ analysis showed
    40
    enrollment and attendance exceeded capacity on five days when
    the “census counts” in DSS Facility Evaluation Reports were
    below the capacity limit.
    Pacific Oaks moved to exclude the declaration and
    summaries, including on the ground that both were inadmissible
    hearsay. The court granted the motion, finding the Shenoi
    Declaration was “post-trial evidence on which Pacific Oaks did
    not have an opportunity to cross-examine,” hearsay without
    exception, and a violation of the advocate-witness rule because it
    “place[d] counsel in the role of a witness on a disputed issue of
    fact.” The court also found exhibit B inadmissible because it was
    based on signatures the court had excluded as inadmissible
    hearsay. We review the trial court’s ruling for abuse of
    discretion. (Gordon v. Nissan Motor Co., Ltd. (2009) 
    170 Cal.App.4th 1103
    , 1111.)
    Plaintiffs challenge only the trial court’s exclusion of the
    summaries. We note, however, that plaintiffs offered the
    summaries only as exhibits to the Shenoi Declaration, which the
    trial court also excluded. On appeal, plaintiffs do not challenge
    the trial court’s ruling that the declaration was hearsay not
    subject to an exception. (Elkins v. Superior Court (2007) 
    41 Cal.4th 1337
    , 1354 [“It is well established . . . that declarations
    constitute hearsay and are inadmissible at trial . . . unless the
    parties stipulate to the admission of the declarations or fail to
    enter a hearsay objection”].) Because plaintiffs have failed to
    affirmatively demonstrate error with respect to the ruling
    excluding the declaration, we presume the trial court’s decision
    was correct. (People v. Sullivan (2007) 
    151 Cal.App.4th 524
    , 549.)
    Moreover, plaintiffs’ arguments as to the summaries
    themselves lack merit. As explained above, the trial court
    41
    admitted portions of the sign-in sheets and excluded others.
    Exhibit B contained summaries of the sign-in sheets based on the
    handwritten notations the trial court found inadmissible. We
    have concluded the trial court did not abuse its discretion in
    excluding those notations and a summary of inadmissible
    evidence is itself inadmissible. Plaintiffs’ reliance on the
    secondary evidence rule for a contrary result is misplaced.
    Evidence Code section 1521 “ ‘permits the introduction of
    “otherwise admissible secondary evidence” to prove the contents
    of a writing. It does not excuse the proponent from complying
    with other rules of evidence, most notably, the hearsay rule.’ ”
    (Chambers v. Crown Asset Management, LLC (2021) 
    71 Cal.App.5th 583
    , 594.) The trial court did not abuse its discretion
    in excluding summaries that were based on inadmissible
    evidence.
    The trial court also did not abuse its discretion in excluding
    exhibit A. Under Evidence Code section 1521, the content of a
    writing may be proved by otherwise admissible evidence, but the
    court must exclude secondary evidence if the court determines
    either “[a] genuine dispute exists concerning material terms of
    the writing and justice requires the exclusion,” or “[a]dmission of
    the secondary evidence would be unfair.” (Id., subds. (a), (b).)
    The trial court could reasonably conclude both circumstances
    were present in this case.
    Exhibit A was not simply a summary of previously
    admitted documents. Instead, according to the Shenoi
    Declaration, counsel “performed” data entry on the documents,
    made decisions about which documents would be excluded from
    the summaries “[c]onsistent with plaintiffs’ [litigation] position,”
    analyzed the records in connection with other documents to
    42
    decide what to include in the summaries, and made analytical
    decisions about which records were “useable.” Counsel
    determined the methodology and described it only in a
    declaration, not in testimony subject to cross-examination.
    Pacific Oaks had access to the underlying documents but had no
    means to test or challenge the process by which plaintiffs
    prepared the summaries, or the accuracy or validity of the
    numerous decisions plaintiffs’ counsel made in preparing the
    summaries. The trial court could reasonably conclude that under
    these circumstances, Evidence Code section 1521 required the
    exclusion of the summaries.
    Plaintiffs argue that a summary of voluminous business
    records may be admissible. However, plaintiffs fail to
    acknowledge the full extent of the rule they indirectly reference,
    Evidence Code section 1523, which provides: “(a) Except as
    otherwise provided by statute, oral testimony is not admissible to
    prove the content of a writing. [¶] . . . [¶] (d) Oral testimony of
    the content of a writing is not made inadmissible by
    subdivision (a) if the writing consists of numerous accounts or
    other writings that cannot be examined in court without great
    loss of time, and the evidence sought from them is only the
    general result of the whole.”
    Plaintiffs did not offer “oral testimony” as a substitute for
    the voluminous records, and instead attempted to proffer a
    summary authenticated only by a hearsay declaration. (Cf.
    Vanguard Recording Society, Inc. v. Fantasy Records, Inc. (1972)
    24 Cal.App.3d. 410, 418–419 [plaintiffs’ summary of voluminous
    invoices admissible where plaintiffs’ controller prepared the
    summary, defendant deposed plaintiffs’ secretary-treasurer about
    the preparation of the summary, and underlying records were
    43
    admissible].) Further, the summary of the records was not “the
    general result of the whole” (Evid. Code § 1523, subd. (d)), but
    rather excerpts curated solely by plaintiffs’ counsel. We find no
    abuse of discretion in the trial court’s exclusion of either the
    Shenoi Declaration or the attached summaries.18
    C.    DSS statement in Tambe’s 2013 e-mail
    As described above, in August 2013, then Executive
    Director Tambe informed parents by e-mail that Pacific Oaks was
    notified in May 2013 “by the Department of Social Services
    Community Care Licensing Division (CCLD) that [Pacific Oaks’s]
    license did not reflect the actual number of students on campus.”
    At trial, the court admitted the statement only “as an admission
    by Pacific Oaks as to what parents were told.” The court declined
    to admit the statement for its truth—that DSS said “the license
    did not reflect the actual number of children on campus”—finding
    it was inadmissible hearsay.
    Plaintiffs contend the trial court erred in admitting the
    statement for a limited purpose and in rejecting their argument
    that the statement was admissible as an adoptive admission by
    Pacific Oaks that it violated its license. Plaintiffs have forfeited
    this contention by failing to support it with any reasoned
    argument. Aside from alleging the trial court erred and citing
    the Evidence Code regarding adoptive admissions, plaintiffs have
    provided no analysis. This is insufficient. “[T]o demonstrate
    error, an appellant must supply the reviewing court with some
    cogent argument supported by legal analysis and citation to the
    18    In light of this conclusion, we need not address plaintiffs’
    other arguments regarding the trial court’s exclusion of the
    summaries.
    44
    record.” (City of Santa Maria v. Adam (2012) 
    211 Cal.App.4th 266
    , 286–287.)
    Even were we to consider plaintiffs’ argument, we would
    find it fails on the merits. Under Evidence Code section 1221, a
    statement offered against a party is not inadmissible hearsay if
    the party, “by words or other conduct,” manifested his “adoption
    or his belief in [the statement’s] truth.” “The theory of adoptive
    admissions expressed in section 1221 ‘ “is that the hearsay
    declaration is in effect repeated by the party; his conduct is
    intended by him to express the same proposition as that stated by
    the declarant.” ’ [Citations.]” (Jazayeri v. Mao (2009) 
    174 Cal.App.4th 301
    , 326.)
    Plaintiffs identify no evidence showing Pacific Oaks’s
    administrators, officers, or agents conceded the accuracy of DSS’s
    statement that Pacific Oaks’s license did not reflect the number
    of students on campus. To the extent any of McComas’s
    testimony could be understood to have referred to the DSS
    statement in Tambe’s e-mail, the court rejected the testimony
    because McComas lacked personal knowledge. Nor did Tambe’s
    recitation of DSS’s purported notification manifest Pacific Oaks’s
    belief in the truth of DSS’s conclusion. “ ‘[T]he mere recital or
    description of another’s statement does not necessarily constitute
    an adoption of it: “[A] statement describing another’s declaration
    is normally not regarded as an admission of the fact asserted by
    the other. One does not admit everything he recounts or
    describes merely by reason of the relating of it.” [Citation.]’
    Citation.]” (People v. Hayes (1999) 
    21 Cal.4th 1211
    , 1258.)
    Further, while Tambe’s 2013 e-mail indicated the school
    would not be able to accommodate some children in the 2013–
    2014 school year because DSS denied its application to increase
    45
    capacity, there was no evidence the existing or planned student
    population was actually reduced, or that any admissions offers
    were rescinded. Indeed, McComas testified that DSS did not
    require Pacific Oaks to meet any conditions before it approved
    the increase in capacity in April 2014. Plaintiffs’ counsel claimed
    in his closing argument that DSS required Pacific Oaks to expel
    “30 or more families” before increasing the capacity limit, but he
    conceded there was no evidence of this in the record. The trial
    court did not abuse its discretion in rejecting plaintiffs’ argument
    that the DSS statement in Tambe’s e-mail was admissible for its
    truth as an adoptive admission.
    D.     Challenges to the trial court’s resolution of
    contradictions in the evidence
    1.    The trial court did not abuse its discretion
    when weighing documentary evidence
    Plaintiffs assert the trial court improperly discredited a
    report from the Pasadena Fire Department and improperly
    credited DSS reports. We find no error.
    During McComas’s testimony, plaintiffs sought to admit a
    report from the Pasadena Fire Department. The report included
    a section for the fire department to note “item(s) which must be
    corrected in order to meet minimum fire and life safety
    requirements.” In this section, the inspector noted, “177
    students,” with no further explanation or context. The trial court
    admitted the report but refused to “conclude from the document
    that anyone has counted 177 students on this date.” The court
    noted plaintiffs did not call a witness from the fire department to
    testify as to how the document was prepared and declined to
    “deduce from the document on its face [that] 177 students were at
    the location in the particular programs that are at issue.”
    46
    Plaintiffs do not argue this specific ruling was erroneous,
    but instead assert the fire department record was the “only count
    of actual attendance on [Pacific Oaks’s] premises during the
    Class Period.”19 They contend, without further explanation, that
    the trial court erred in not accepting their interpretation of the
    report and in failing to rely on it. This contention does not state
    a cognizable legal argument on appeal as it ignores both the trial
    court’s evidentiary ruling and its role as the trier of fact.
    The challenged DSS records were Facility Evaluation
    Reports from six different days during the class period. The
    reports contain narratives that reflect they were completed by an
    official from DSS’s Community Care Licensing Division after
    visits to Pacific Oaks’s facility. Each report includes a “census”
    number. The trial court admitted these records under the public
    records exception to the hearsay rule and noted that as public
    records, they were “presumed to be accurate when prepared as
    part of [a public employee’s] official duties.” The court did not
    find the reports “definitively establish[ed] compliance” but
    considered them in concluding plaintiffs did not establish a
    violation of the DSS license.
    On appeal, plaintiffs argue their summaries of the sign-in
    sheets established the DSS records did not count “peak
    attendance” on five of the six reported days. However, the trial
    court excluded the summaries. We have concluded that ruling
    19     Plaintiffs’ additional assertions about the fire department
    report rely on misleading and inaccurate characterizations of the
    reporter’s transcript. Neither Rosenberg nor McComas testified
    that the fire department counted children to determine
    compliance with the DSS license, or attested to the accuracy of
    the fire department report as a record of the number of children
    present in the preschool programs.
    47
    was not an abuse of discretion. Plaintiffs may not challenge the
    trial court’s factual findings with evidence not admitted.
    Moreover, it is within the province of the trial court to
    resolve conflicts in the evidence. “[T]he trial court is the sole
    arbiter of all conflicts in the evidence . . . and, in the exercise of
    sound legal discretion, [the trial court] may draw or may refuse to
    draw inferences reasonably deducible from the evidence.”
    (California Teachers Assn. v. Governing Board (1983) 
    144 Cal.App.3d 27
    , 37.) Plaintiffs’ disagreement with the trial court’s
    resolution of conflicting evidence is not a basis for reversal.
    2.     The trial court did not err in weighing
    McComas’s testimony
    Plaintiffs argue the trial court erred by declining to accept
    as true McComas’s deposition testimony and her 2016 declaration
    admission appearing to concede that Pacific Oaks violated the
    DSS license capacity limit. We find no error.
    It is the sole province of the trial court to weigh evidence
    and testimony, including the credibility of statements made in
    declarations. (DiRaffael v. California Army National Guard
    (2019) 
    35 Cal.App.5th 692
    , 718; Schmidt v. Superior Court (2020)
    
    44 Cal.App.5th 570
    , 582.) When, as here, “witnesses give
    conflicting factual accounts and the fact finder makes credibility
    assessments to resolve these conflicts, we defer to the fact finder’s
    determinations.” (RMR Equipment Rental, Inc. v. Residential
    Fund 1347, LLC (2021) 
    65 Cal.App.5th 383
    , 392 (RMR).)
    McComas gave sworn statements about Pacific Oaks’s
    compliance with the DSS license in her deposition, in two
    subsequent declarations, and at trial. In its role as the trier of
    fact, the trial court assigned weight to McComas’s various
    statements. The trial court reasonably credited parts of
    48
    McComas’s testimony and gave little weight to others. We will
    not disturb the trial court’s determinations of McComas’s
    credibility on appeal. (RMR, supra, 65 Cal.App.5th at p. 392.)
    Plaintiffs argue McComas’s testimony admitting Pacific
    Oaks’s noncompliance with the DSS license constituted a binding
    admission on Pacific Oaks because McComas was its
    administrator and agent; she testified as the person most
    knowledgeable; and her statements qualified as party
    admissions. However, this argument conflates the admissibility
    of evidence with determinations of its weight. The code sections
    plaintiffs cite in their opening brief merely describe when certain
    party testimony is admissible; they do not establish the degree to
    which a factfinder must find the testimony probative or establish
    that the testimony must be accepted as true. (Code of Civ. Proc.,
    § 2025.620, subd. (b) [a party’s deposition testimony at trial is
    admissible when offered by an adverse party regardless of
    availability]; Evid. Code, §§ 1220, 1221 [party admissions and
    adoptive admissions are “not made inadmissible by the hearsay
    rule,” italics added].) The trial court did not find McComas’s
    testimony inadmissible. It assigned weight to her testimony
    based on its assessment of the facts in the record. Plaintiffs’
    arguments are therefore inapposite.
    The case law plaintiffs cite does not aid their argument. In
    Hejmadi v. AMFAC, Inc. (1988) 
    202 Cal.App.3d 525
    , the court
    affirmed the summary adjudication of a defamation claim
    because the plaintiff conceded in a deposition and in opposition
    papers that the defendant’s allegedly defamatory statement was
    true. (Id. at pp. 552–553, citing D’Amico v. Board of Medical
    Examiners (1974) 
    11 Cal.3d 1
     (D’Amico).) D’Amico held a
    plaintiff’s statements in a declaration do not create a triable issue
    49
    of fact if they contradict “ ‘a clear and unequivocal admission by
    the plaintiff’ ” in a deposition. (D’Amico, at p. 21.) The instant
    case is easily distinguishable. The trial court was not tasked
    with determining whether there was a triable issue of fact.
    Instead, the court was the trier of fact who was required to assess
    credibility, resolve evidentiary conflicts, and make factual
    findings. Further, McComas’s statements were not “clear and
    unequivocal” such that they compelled the trial court to accept
    them as irrefutable admissions.
    Indeed, the record does not support plaintiffs’ claim that
    there was only one reasonable interpretation of McComas’s
    testimony. Even in the select excerpts plaintiffs cite, McComas
    did not testify that the statements in her 2016 declaration were
    based on a specific definition of “capacity.” We find no basis to
    disturb the court’s resolution of McComas’s contradictory
    testimony.20
    V.     The Trial Court Correctly Found Plaintiffs Lacked
    Standing as to Their UCL Unlawful Conduct Claim
    Plaintiffs contend the trial court erred by finding that even
    if the inference could be drawn from the sign-in sheets that
    Pacific Oaks had more children in attendance than the license
    20     Plaintiffs also contend the trial court disregarded
    undisputed evidence that Pacific Oaks administrators used
    “enrollment” interchangeably with “capacity.” Rosenberg’s
    testimony, which plaintiffs cite in support of this claim, does not
    reflect that she used the terms synonymously. Further, even if
    testimony demonstrated Pacific Oaks administrators used the
    term “enrollment” when discussing capacity limits, the proper
    interpretation of section 101161 and related regulations is a
    question of law. Lay witness testimony on that issue was not
    determinative.
    50
    allowed during the 2009–2010 school year, plaintiffs did not
    establish standing under the UCL. We again find no error.
    In their objections to the statement of decision, plaintiffs
    identified one day in the 2009–2010 school year on which they
    claimed Pacific Oaks exceeded its capacity in the afternoon.
    However, the trial court noted plaintiffs’ children’s names were
    not listed on the attendance records for that day. In fact, the
    trial court found the evidence established plaintiffs’ children did
    not attend Pacific Oaks until the 2010–2011 school year.
    Further, at a post-trial hearing, plaintiffs’ counsel conceded
    plaintiffs never had proof, “and did not attempt to present” proof
    at trial, that plaintiffs’ children attended a particular program
    while it was overcapacity. Plaintiffs’ counsel further stated he
    had not examined the attendance records to determine whether
    more than 77 students attended Pacific Oaks on dates the named
    plaintiffs’ children were present because “[t]hat is not the theory
    of [plaintiffs’] case.” In its statement of decision, the trial court
    found plaintiffs lacked standing because they did not prove “that
    Plaintiffs’ children attended at a time when the number of
    children in attendance, or expected to be in attendance, exceeded
    the capacity license.”
    Plaintiffs contend the trial court’s standing determination
    was erroneous as a matter of law.21 We review questions of law
    21    Plaintiffs do not contend the evidence was insufficient to
    support the trial court’s factual findings. Instead, for the first
    time on appeal, they cite evidence that a named plaintiff’s child
    was present on the morning of November 15, 2011, when the
    number of children in attendance exceeded 77 according to
    signatures on the sign-in sheets. Not only did plaintiffs fail to
    make this argument in the trial court, it is also based on evidence
    51
    related to standing de novo and find no error. (San Luis Rey
    Racing, Inc. v. California Horse Racing Bd. (2017) 
    15 Cal.App.5th 67
    , 73.)
    Business and Professions Code section 17203 permits a
    private plaintiff to pursue “relief on behalf of others” under the
    UCL only if the plaintiff “meets the standing requirements of
    Section 17204 . . . .” Business and Professions Code section 17204
    authorizes “a person who has suffered injury in fact and has lost
    money or property as a result of the unfair competition” to
    prosecute an action for relief. (See California Medical Assn. v.
    Aetna Health of California Inc. (2023) 
    14 Cal.5th 1075
    , 1082.)
    “To satisfy the [UCL] standing requirements[,] . . . [the
    plaintiff] must . . . (1) establish a loss or deprivation of money or
    property sufficient to qualify as injury in fact, i.e., economic
    injury, and (2) show that that economic injury was the result of,
    i.e., caused by, the unfair business practice or false advertising
    that is the gravamen of the claim.” (Kwikset Corp. v. Superior
    Court (2011) 
    51 Cal.4th 310
    , 322, italics omitted.) Where
    economic injury is concerned, as here, “[t]he relevant inquiry for
    standing purposes is whether a defendant’s unlawful conduct
    caused the plaintiff to part with money.” (Mayron v. Google LLC
    (2020) 
    54 Cal.App.5th 566
    , 575 (Mayron).)
    the trial court found inadmissible, a ruling we have concluded
    was proper. We therefore do not consider the argument. We
    similarly disagree that the notation of “177 students” on the
    Pasadena Fire Department’s report established standing. We
    have found no abuse of discretion in the trial court’s ruling that
    the fire department report’s notation did not conclusively reflect
    the number of students present at Pacific Oaks in the preschool
    programs on the day the report was made.
    52
    “In order to pursue a UCL claim, the plaintiff must show
    that the practices that it characterizes as unlawful caused it to
    suffer an actual economic injury.” (Two Jinn, Inc. v. Government
    Payment Service, Inc. (2015) 
    233 Cal.App.4th 1321
    , 1333.) Thus,
    standing for a UCL claim based on alleged unlawful conduct
    requires that the plaintiff show the unlawful conduct itself
    caused the economic injury plaintiffs claim they suffered.
    Plaintiffs cannot make that showing here based on unlawful
    conduct that occurred only when their children were not enrolled
    at Pacific Oaks. Plaintiffs appear to claim they have standing
    because they would not have enrolled their children had they
    known Pacific Oaks operated in violation of the DSS license in
    the school year before they began attending the school, even if
    they cannot establish a license violation in the years they
    actually attended. Yet this theory, even if valid, would only
    relate to claims in which the unlawful business practice was the
    failure to inform parents of the lack of compliance with the
    license. This was the allegation underpinning plaintiffs’ fraud-
    based claims. It was insufficient as a basis for standing for the
    unlawful conduct claim pled and litigated by plaintiffs that
    Pacific Oaks only operated unlawfully by exceeding its capacity
    license in violation of state regulations. (Medrazo v. Honda of
    North Hollywood (2012) 
    205 Cal.App.4th 1
    , 11–12 [trial court
    erred by “fail[ing] to take into account the different prongs of the
    UCL”].)
    As we understand plaintiffs’ argument, they further
    contend a reference in In re Tobacco II Cases (2009) 
    46 Cal.4th 298
    , 322 (Tobacco II), which expressed doubt about the validity of
    an appellate court decision in Collins v. Safeway Stores (1986)
    
    187 Cal.App.3d 62
     (Collins), affirming the trial court’s denial of
    53
    class certification, stands for the proposition that plaintiffs may
    have standing under the UCL even when it is impossible to
    determine whether they actually purchased a defective product.
    Even if this reference was binding precedent, we would find it
    inapplicable here due to the disparate facts of this case.
    In Collins, it was undisputed that contaminated eggs were
    sold to some consumers within a certain time period. (Collins,
    supra, 
    187 Cal.App.3d 62
     at pp. 66–67.) The unknown was which
    particular consumers received contaminated eggs in their
    purchase. In contrast, here, the trial court did not find that there
    were violations of the DSS license during the entire class period.
    Instead, the court indicated there was an inference of a violation
    in the 2009–2010 school year, a year in which the trial court
    found plaintiffs’ children were not attending. We further note
    that Tobacco II’s discussion of standing generally was in the
    context of fraud-based UCL claims alone. (Tobacco II, 
    supra,
     
    46 Cal.4th 298
     at pp. 311–312 & fn. 7.) Plaintiffs fail to demonstrate
    that the trial court’s ruling was incorrect under either Collins or
    Tobacco II.
    Because plaintiffs did not present any evidence of a causal
    link between any underlying regulatory violation and the nature
    of their alleged loss, their payment of tuition did not establish
    standing under the UCL. (Mayron, supra, 54 Cal.App.5th at
    p. 576; Demeter v. Taxi Computer Services, Inc. (2018) 
    21 Cal.App.5th 903
    , 915 [plaintiff failed to show standing where he
    adduced no evidence that the defendant’s “alleged failure to
    provide him with a written contract containing the terms
    required by” law caused him to purchase a membership].)
    54
    VI.   Plaintiffs’ Other Arguments
    Plaintiffs make myriad arguments, some for the first time
    on appeal, that are insufficiently supported by the record and
    legal authority. We deem such arguments forfeited and conclude
    we need not address others in light of our conclusions above.
    A.     Other alleged unlawful conduct under UCL
    For the first time on appeal, plaintiffs argue Pacific Oaks’s
    failure to regularly monitor daily attendance constituted an
    unlawful practice under the UCL. Plaintiffs also contend that
    under Health and Safety Code section 1596.76, it was unlawful
    for Pacific Oaks to exclude children younger than two, or older
    than five, when determining whether the school was in
    compliance with the DSS license capacity limit.
    Plaintiffs did not raise these theories of UCL liability
    below. Consequently, the trial court had no opportunity to
    consider them, nor did Pacific Oaks have an opportunity to
    respond. “ ‘[A]ppealing parties must adhere to the theory (or
    theories) on which their cases were tried. This rule is based on
    fairness—it would be unfair, both to the trial court and the
    opposing litigants, to permit a change of theory on appeal . . . .’
    [Citation.]” (Nellie Gail Ranch Owners Assn. v. McMullin (2016)
    
    4 Cal.App.5th 982
    , 997; Brandwein v. Butler (2013) 
    218 Cal.App.4th 1485
    , 1519 [“ ‘Bait and switch on appeal not only
    subjects the parties to avoidable expense, but also wreaks havoc
    on a judicial system too burdened to retry cases on theories that
    could have been raised earlier’ ”].) We will not consider on appeal
    plaintiffs’ new theories of liability under the UCL.
    55
    B.      UCL claim based on fraud by misrepresentation
    and omission theories
    The trial court decertified plaintiffs’ UCL claim based on a
    fraud by misrepresentation theory. The court also granted
    summary adjudication of plaintiffs’ UCL claim based on a fraud
    by omission theory. Plaintiffs do not identify any error in the
    trial court’s decertification order, or the summary adjudication
    order, with respect to these claims. Instead, plaintiffs cursorily
    argue the trial court’s ruling should be reversed because parents
    “were likely to be deceived by [Pacific Oaks’s] business practices,”
    even if not “illegal per se.” Plaintiffs do not identify the trial
    court’s purported errors, explain how their claim satisfies class
    requirements or how the facts raised a triable issue, or otherwise
    support their position with reasoned argument or citation to
    authority. We deem these arguments forfeited. (Hearn v.
    Howard (2009) 
    177 Cal.App.4th 1193
    , 1207.)
    C.     Common law fraud claims
    Our conclusion that enrollment numbers alone could not
    demonstrate a violation of the DSS license fatally undermines
    plaintiffs’ argument that the trial court erred in denying class
    certification of the common law fraud claim. Plaintiffs appear to
    assert that even if they failed to show Pacific Oaks engaged in
    any illegal activity, the school’s undefined “practices
    unquestionably impacted the safety of children,” thus
    unidentified “material omission[s]” presented common questions
    of law and fact as to reliance. We disagree. The trial court
    denied class certification on the ground that whether any
    omission was material would require individualized inquiries.
    After evaluating the evidence and the parties’ arguments, the
    court concluded the evidence was insufficient to conclude class-
    56
    wide reliance could be presumed by the materiality of the alleged
    omission. (In re Vioxx Class Cases (2009) 
    180 Cal.App.4th 116
    ,
    133.) The court’s reasoning was proper based on the evidence
    before it, and is further bolstered by the subsequent
    determination, which we affirm, that plaintiffs have been unable
    to show a violation of the DSS license based on enrollment
    numbers, and any potential violation could not be characterized
    simply as Pacific Oaks enrolled more children than the DSS
    license allowed. Plaintiffs have failed to show the trial court
    abused its discretion in denying class certification as to the
    common law fraud claim.
    D.    Restitution arguments
    Finally, plaintiffs assert the trial court committed
    numerous reversible errors in rejecting plaintiffs’ claims for
    restitution. We need not address these arguments. Restitution
    was not at issue unless plaintiffs established entitlement to
    relief. We have affirmed the trial court’s ruling that plaintiffs did
    not make that threshold showing.
    [[End nonpublished portion.]]
    57
    DISPOSITION
    The trial court’s order is affirmed. Pacific Oaks to recover
    its costs on appeal.
    CERTIFIED FOR PARTIAL PUBLICATION
    ADAMS, J.
    We concur:
    LAVIN, Acting P. J.
    EGERTON, J.
    58
    

Document Info

Docket Number: B320814M

Filed Date: 2/21/2024

Precedential Status: Precedential

Modified Date: 2/21/2024