Mosley v. Wells Fargo & Company ( 2024 )

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 ALEXANDRIA MOSLEY, et al., Case No. 24-cv-03173-JST 8 Plaintiffs, ORDER GRANTING MOTION TO 9 v. COMPEL ARBITRATION 10 WELLS FARGO & COMPANY, et al., Re: ECF No. 23 Defendants. 11 12 13 Before the Court is Defendants Wells Fargo & Company and Wells Fargo Bank N.A.’s 14 (together, “Wells Fargo”) motion to compel arbitration. ECF No. 23. The Court will grant Wells 15 Fargo’s motion to compel arbitration and stay this case pending completion of Plaintiffs’ 16 individual arbitrations with Wells Fargo. 17 I. BACKGROUND 18 Plaintiffs are 46 individuals residing in California who held accounts with Wells Fargo and 19 allege violations of Regulation E of the Electronic Fund Transfer Act, 12 CFR 1005, et seq., as 20 well as California’s Unfair Competition Law, Business and Professions Code section 17200, et 21 seq. ECF No. 3 ¶¶ 1, 17–62, 128–44. Regulation E outlines specific requirements that financial 22 institutions must follow before charging overdraft fees on one-time debit card and ATM 23 transactions. Plaintiffs alleged that Wells Fargo violated Regulation E by assessing overdraft fees 24 on one-time debit card and ATM transactions without first obtaining affirmative consent with a 25 compliant opt-in disclosure agreement. 1 Id. ¶ 7. 26 27 1 A. Applicable Contract 2 The parties do not dispute that Wells Fargo’s Deposit Account Agreement (“Account 3 Agreement”) governs the terms and conditions of Plaintiffs’ accounts and applies to Plaintiffs’ 4 causes of action. The Account Agreement provides for mandatory individual arbitration of 5 consumer claims administered according to the American Arbitration Association (“AAA”) 6 Consumer Arbitration Rules. ECF No. 23-2 at 97 (stating that the AAA “will administer each 7 arbitration and the selection of arbitrators according to the AAA’s Consumer Arbitration Rules”). 8 The “Applicable Rules” subsection of the Account Agreement further explains that the “Federal 9 Arbitration Act (Title 9 of the United States Code) governs this Arbitration Agreement . . . .” Id. 10 B. Procedural History2 11 In 2022, Plaintiffs, along with thousands of persons across the country, filed individual 12 arbitration demands with the AAA pursuant to their arbitration agreements with Wells Fargo. 13 ECF No. 3 ¶¶ 14, 80. Plaintiffs brought largely the same claims as those asserted in this action. 14 Id. After the AAA determined that it would administer these individually filed claims together 15 under the AAA’s Supplementary Rules for Multiple Case Filings, it began invoicing Wells Fargo 16 for the administrative fees associated with the arbitration demands, pursuant to California Code of 17 Civil Procedure (“CCP”) sections 1281.97 and 1281.98. ECF No. 23-2 at 426–27. Wells Fargo 18 paid each of these 2022 invoices on time. ECF No. 23-2 at 452–54. On October 27, 2022, the 19 AAA granted Wells Fargo’s request to require that the claimants provide more information about 20 their claims and accounts. ECF No. 23-3 at 368. The AAA stated that the invoicing of fees for all 21 applicable claims would be stayed until those claimants complied with its October 27 Order. Id. 22 The claimants challenged the enforceability of the October 27 Order in federal court over the next 23 year and a half, until the Ninth Circuit on March 7, 2024, affirmed the district court’s decision to 24 compel the claimants back to arbitration. See Mosley v. Wells Fargo & Co., No. 22-CV-01976- 25 DMS-AGS, 2023 WL 3185790 (S.D. Cal. May 1, 2023), aff’d, No. 23-55478, 2024 WL 977674 26 2 The parties have provided a lengthy and detailed recap of the procedural history involving 27 arbitration and related federal court litigation. The Court will summarize only the history relevant 1 (9th Cir. Mar. 7, 2024). 2 A week later, the AAA sent an email to Wells Fargo on March 13, 2024, attaching a letter 3 and payment invoice for $465,000 for arbitrators assigned to 186 individual cases, including 4 among them those filed by Plaintiffs. ECF No. 23-6 at 156–57. The letter stated: “As this 5 arbitration is subject to California Code of Civil Procedure sections 1281.97 and 1281.98, 6 payment must be paid by April 12, 2024 or the AAA may close this case. Pursuant to California 7 Code of Civil Procedure section 1281.98, the AAA cannot grant any extensions to this payment 8 deadline unless all parties agree.” Id. at 156. 9 After engaging in some correspondence seeking clarification as to why it was being billed 10 for arbitrator compensation at that point of the relevant fee schedule, Wells Fargo ultimately sent 11 payment for the invoice.3 On April 17, 2024, the AAA confirmed Wells Fargo’s payment but 12 informed the parties that it did not receive the payment until after the April 12 deadline. ECF No. 13 23-7 at 9. The AAA explained, therefore, that pursuant to CCP section 1281.98, the claimants4 14 listed in an attachment to its email—all of whom resided in California—should “review the 15 relevant section of the statute and provide a response on how they wish to proceed.” ECF No. 23- 16 7 at 9–11. Notably, the AAA added that for the 186 cases implicated in its March 13 invoice, it 17 would “be moving forward with arbitrator appointments on cases where CA CCP 1281.98 is not 18 applicable.” ECF No. 23-7 at 9. 19 The AAA then stated on May 9, 2024, that absent party agreement by May 13, 2024, it 20 would administratively close the California claimants’ cases pursuant to Section 1291.98. ECF 21 No. 23-7 at 36. The AAA further clarified that “pursuant to CCCP section 1281.97 and 1281.98, 22 payment from the business must have been paid on or before April 12, 2024. Pursuant to CCCP 23 section 1281.98, the AAA cannot grant any extension to the payment deadline.” Id. at 35. On 24 May 23, 2042, the AAA informed the parties that since it had not received any notice of party 25 3 Wells Fargo asserts that it sent the payment on April 12 via electronic funds transfer. ECF No. 26 23-1 ¶ 35. Plaintiffs do not contest this, but they also explain that they have no way of verifying whether that payment took place. ECF No. 34 at 7. 27 1 agreement, it had administratively closed the cases for the 46 individual California claimants. 2 ECF No. 23-8. Five days later, Plaintiffs filed this lawsuit on behalf of those 46 claimants. 3 II. JURISDICTION 4 The Court has subject matter jurisdiction over this case under 28 U.S.C. § 1331, 15 5 U.S.C. § 1693m, and 28 U.S.C. § 1367(a). 6 III. LEGAL BACKGROUND 7 A. Federal Arbitration Act 8 The Federal Arbitration Act (“FAA”) generally applies to arbitration agreements in any 9 contract affecting interstate commerce. See Circuit City Stores, Inc. v. Adams, 532 U.S. 105, 119 10 (2001); 9 U.S.C. § 2. Under the FAA, arbitration agreements “shall be valid, irrevocable, and 11 enforceable, save upon such grounds that exist at law or in equity for the revocation of any 12 contract.” 9 U.S.C. § 2. This provision reflects “both a liberal federal policy favoring arbitration, 13 and the fundamental principle that arbitration is a matter of contract.” AT&T Mobility LLC v. 14 Concepcion, 563 U.S. 333, 339 (2011) (internal quotation marks and citations omitted). 15 On a motion to compel arbitration, the Court’s role under the FAA is “limited to 16 determining (1) whether a valid agreement to arbitrate exists and, if it does, (2) whether the 17 agreement encompasses the dispute at issue.” Chiron Corp. v. Ortho Diagnostic Sys., Inc., 207 18 F.3d 1126, 1130 (9th Cir. 2000). If the court is “satisfied that the making of the agreement for 19 arbitration or the failure to comply therewith is not in issue, the court shall make an order directing 20 the parties to proceed to arbitration in accordance with the terms of the agreement.” 9 U.S.C. § 4. 21 Where the claims alleged in a complaint are subject to arbitration, the Court may stay the action 22 pending arbitration. Id. § 3. 23 If a valid arbitration agreement exists, “the party resisting arbitration bears the burden of 24 proving that the claims at issue are unsuitable for arbitration.” Green Tree Fin. Corp.-Ala. v. 25 Randolph, 531 U.S. 79, 91 (2000). 26 B. California Arbitration Act 27 The California Arbitration Act (“CAA”) likewise provides for the enforcement of 1 arbitration an existing controversy or a controversy thereafter arising is valid, enforceable and 2 irrevocable, save upon such grounds as exist for the revocation of any contract.”). Of relevance 3 here, the Act contains certain procedural provisions governing the payment of fees in an 4 arbitration. Under section 1281.98 of the CAA, a drafting party must pay the fees or costs 5 required to continue the arbitration proceeding within 30 days after the due date or it will be found 6 in material breach of the arbitration agreement, which results in waiver of its right to compel 7 proceeding with arbitration. Cal. Civ. Proc. Code § 1281.98(a)(1). Section 1281.97 largely 8 parallels Section 1281.98, only Section 1281.97 instead concerns a failure to timely pay “the fees 9 or costs to initiate” an arbitration proceeding. Cal. Civ. Proc. Code § 1281.97(a)(1) (emphasis 10 added). 11 IV. DISCUSSION 12 The parties here do not dispute the validity of the arbitration provision in their Account 13 Agreement. Instead, the parties dispute whether their cases were properly closed by the AAA or 14 whether they should return to arbitration. Wells Fargo argues that the cases should return to 15 arbitration because the FAA’s procedural rules, rather than the CAA’s procedural rules, should 16 apply. Plaintiffs respond that the AAA properly applied the CAA’s procedural rules because the 17 Account Agreement incorporated those rules, and even if it did not, the AAA exercised its 18 independent authority to close the cases under its own rules. 19 A. Whether CCP § 1281.98 Applied 20 The FAA generally “governs the enforceability of arbitration agreements in contracts 21 involving interstate commerce.” Kramer v. Toyota Motor Corp., 705 F.3d 1122, 1126 (9th Cir. 22 2013). “When an agreement falls within the purview of the FAA, there is a ‘strong default 23 presumption . . . that the FAA, not state law, supplies the rules for arbitration.’” Johnson v. 24 Gruma Corp., 614 F.3d 1062, 1066 (9th Cir. 2010) (quoting Sovak v. Chugai Pharm. Co., 280 25 F.3d 1266, 1269 (9th Cir. 2002)). “To overcome that presumption, parties to an arbitration 26 agreement must evidence a clear intent to incorporate state law rules for arbitration.” Fid. Fed. 27 Bank, FSB v. Durga Ma Corp., 386 F.3d 1306, 1311 (9th Cir. 2004) (internal citation omitted). 1 that the FAA governs. Johnson, 614 F.3d at 1066. “Even general references to California law in 2 an arbitration provision are, on their own, insufficient to overcome the presumption.” Riley v. 3 QuantumScape Corp., No. 22-CV-03871-BLF, 2023 WL 1475092, at *4 (N.D. Cal. Feb. 2, 2023), 4 aff’d, No. 23-15277, 2024 WL 885034 (9th Cir. Mar. 1, 2024) (citing Fid. Fed. Bank, 386 F.3d at 5 1312). Rather, “the parties must explicitly state their intent to incorporate California law as it 6 relates to arbitration.” ValueSelling Assocs., LLC v. Temple, No. 09–CV–1493–JM (MDD), 2011 7 WL 2532560 at *2 (S.D. Cal. June 23, 2011), aff’d, 520 F. App’x 593 (9th Cir. 2013). 8 Here, because Plaintiffs have not demonstrated a clear intent to adopt California procedural 9 rules for their individual arbitrations, the presumption that the FAA governs all procedural aspects 10 of the arbitrations at issue is not rebutted. See Frid v. First Republic Bank, No. 12-CV-00806- 11 JST, 2014 WL 1365933, at *2 (N.D. Cal. Apr. 7, 2014). Plaintiffs cite only to provisions of the 12 Account Agreement that reference “applicable [state] laws” on fees and expenses paid in 13 arbitration. See ECF No. 30 at 16–17 (citing ECF No. 23-2 at 97). The main provision cited 14 states that the “laws governing [Plaintiffs’] account[s] may limit the amount of fees and expenses 15 [they] are required to pay in arbitration.” ECF No. 23-2 at 97. But general references to state law 16 in an arbitration provision do not alone overcome the presumption that the FAA’s procedural rules 17 apply. See Riley, 2023 WL 1475092, at *4–7 (finding that even a provision stating that the 18 arbitrator shall administer the arbitration “in accordance with California law, including the 19 California Code of Civil Procedure, and the administrator shall apply substantive and procedural 20 California law to any dispute or claim” is “not specific enough to overcome the presumption that 21 the FAA applies because the CAA is only a part of the CCP”); see also ValueSelling Assocs., 22 LLC v. Temple, No. 09-CV-1493-JM MDD, 2011 WL 2532560, at *3 (S.D. Cal. June 23, 2011), 23 aff’d, 520 F. App’x 593 (9th Cir. 2013) (finding that federal procedural rules applied to an 24 arbitration where the arbitration clause stated that any dispute shall be submitted to arbitration and 25 “governed by the AAA Commercial Rules” and made no “explicit reference to the CAA or the 26 application of California law specifically in the context of arbitration”). 27 The presumption that the FAA’s rules apply is even stronger here because the Account 1 rules. See Sovak, 280 F.3d at 1268, 1270 (applying state substantive law but federal procedural 2 rules for arbitration where agreement provided that all disputes would be arbitrated “in Chicago 3 pursuant to Illinois law and the rules of the American Arbitration Association”); Fid. Fed. Bank, 4 386 F.3d at 1312 (applying state substantive law but federal procedural law where an agreement 5 provided that “[d]isputes or controversies shall be submitted to and resolved by binding arbitration 6 in accordance with the laws of the State of California and the rules of the American Arbitration 7 Association”). 8 The two state court cases cited by Plaintiffs do not require finding that the CAA’s 9 procedural rules applied here. Those cases stand only for the proposition that “the procedural 10 provisions of the CAA apply in California [state] courts by default.” Valencia v. Smyth, 185 Cal. 11 App. 4th 153, 174, (2010) (explaining that previous California state court cases have recognized 12 that the FAA’s procedural provisions applied in federal court proceedings). Indeed, the Mave 13 Enterprises case cited by Plaintiffs expressly acknowledges that “[b]y the same token, a federal 14 district court will apply the procedural provisions of the FAA unless the parties expressly adopt 15 the provisions of the CAA.” Mave Enterprises, Inc. v. Travelers Indem. Co., 219 Cal. App. 4th 16 1408, 1430 (2013) (citing Sovak v. Chugai Pharmaceutical Co., 280 F.3d at 1269). Given that 17 Plaintiffs chose to file this case in federal court, Plaintiffs have not rebutted the strong 18 presumption that the FAA’s procedural rules applied to their arbitrations. 19 Since all procedural aspects of the arbitrations at issue were governed by the FAA and not 20 by California law, the AAA did not properly close the arbitrations by applying Sections 1281.97 21 and 1281.98.5 22 B. Whether the AAA Closed the Arbitrations Under its Own Rules 23 Plaintiffs argue that even if Section 1281.98 did not apply to their arbitrations, the AAA 24 “closed these cases based on its own rules, which it can do without concern for federal law.” ECF 25 5 Since the Court finds that Sections 1281.97 and 1281.98 do not apply to the arbitrations at all, 26 the Court does not address Wells Fargo’s remaining arguments regarding preemption or whether Section 1281.98 was properly triggered under these circumstances. See ECF No. 23 at 18–22. 27 Furthermore, given that Wells Fargo’s payment was late only by a brief period, and Plaintiffs have 1 No. 30 at 13. Plaintiffs rely heavily on Lee v. Citigroup Corp. Holdings, Inc., 691 F. Supp. 3d 2 1157, 1161 (N.D. Cal. 2023). In Lee, the defendant failed to pay its portion of arbitration fees to 3 the AAA until six days after the deadline. Id. at 1159. The AAA then informed the parties that 4 under CCP Section 1281.97, the AAA could not grant extensions of the payment deadline and that 5 it would close the case if fees were not paid by the deadline. Id. Despite finding that the FAA 6 preempted application of section 1281.97, the court held that the AAA’s rules and policies had 7 independently “included the 30-day payment policy” based on section 1281.97 and thus properly 8 terminated arbitration proceedings. Id. at 1161. 9 The Court is not persuaded that Lee’s reasoning applies here because the AAA’s 10 communications and actions indicated that it relied solely on Section 1281.98—not its own rules 11 or policies—to close Plaintiffs’ individual arbitrations. Consistent across its many 12 correspondences, the AAA cited only CCP Section 1281.98 as the applicable provision governing 13 the payment of fees for the California claimants. See, e.g., ECF No. 23-7 at 9 (April 17, 2024, 14 email from the AAA to the parties explaining that “[p]ursuant to CA CCP 1281.98, AAA requests 15 the [Plaintiffs] review the relevant section of the statute and provide a response on how they wish 16 to proceed”). In its May 9, 2024, letter to the parties stating that it would close Plaintiffs’ 17 arbitrations unless the parties came to an agreement, the AAA reasoned that the “demands for 46 18 of the individual claimants included on the list of cases are subject to [Sections] 1281.97 and 19 1281.98,” and “pursuant to CCCP section 1281.97 and 1281.98, payment from the business must 20 have been paid on or before April 12, 2024.” Id. at 35. Critically, the AAA explained, “Pursuant 21 to CCCP section 1281.98, the AAA cannot grant any extension to the payment deadline.” Id. 22 (emphasis added). Far from choosing to independently adopt the strict 30-day payment deadline 23 laid out in section 1281.98, the AAA interpreted the statute as limiting its discretion as to how it 24 could administer the cases involving claimants in California. Indeed, for the remainder of the 186 25 cases subject to the late invoice payment but which did not involve California residents, the AAA 26 did apply its own discretion by allowing those cases to move forward. ECF No. 23-7 at 9 27 (explaining that the AAA would “be moving forward with arbitrator appointments on cases where 1 closed the cases pursuant to CCP section 1281.98. 2 CONCLUSION 3 Accordingly, the Court grants Wells Fargo’s motion to compel arbitration and stays these 4 || proceedings pending arbitration of Plaintiffs’ individual claims. The Clerk shall administratively 5 close the file. This order shall not be considered a dismissal or disposition of this action against 6 any party. If further proceedings become necessary, any party may initiate them in the same 7 manner as if this case had not been administratively closed. 8 IT IS SO ORDERED. 9 Dated: November 14, 2024 10 JON S. TIGAR 11 nited States District Judge 12 15 16 = 17 Z 18 19 20 21 22 23 24 25 26 27 28