Former Employees of Elec. Mobility Corp. v. United States Sec'y of Labor , 32 Ct. Int'l Trade 1368 ( 2008 )


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  •                                           Slip Op. 08-140
    UNITED STATES COURT OF INTERNATIONAL TRADE
    _______________________________________
    FORMER EMPLOYEES OF ELECTRIC           :
    MOBILITY CORPORATION,
    :
    Plaintiffs,
    :
    v.                                        Court No. 08-00079
    :
    U. S. SECRETARY OF LABOR,
    :
    Defendant.
    _______________________________________
    [Revised Determination on Remand, certifying workers as eligible to apply for Trade Adjustment
    Assistance and Alternative Trade Adjustment Assistance, is sustained.]
    Dated: December 22, 2008
    Sidley Austin LLP (Lawrence R. Walders and Rajib Pal), for Plaintiffs.
    Gregory G. Katsas, Assistant Attorney General; Jeanne E. Davidson, Director, and Patricia
    M. McCarthy, Assistant Director, Commercial Litigation Branch, Civil Division, U.S. Department
    of Justice (Robert C. Bigler), for Defendant.
    OPINION
    RIDGWAY, Judge:
    In this action, former employees of Sewell, New Jersey-based Electric Mobility Corporation
    (“the Workers”) successfully contested the determination of the U.S. Department of Labor denying
    their petition for certification of eligibility for trade adjustment assistance (“TAA”) and alternative
    trade adjustment assistance (“ATAA”). See 
    72 Fed. Reg. 58,896
    , 58,897 (Oct. 17, 2007) (notice of
    receipt of petition and initiation of investigation); 
    72 Fed. Reg. 64,245
    , 64,247 (Nov. 15, 2007)
    (notice of denial of petition); 
    73 Fed. Reg. 1897
     (Jan. 10, 2008) (notice of negative determination
    Court No. 08-00079                                                                             Page 2
    on reconsideration); A.R. 3A-3C, 31-35, 70, 75-76.1 Jurisdiction lies under 
    28 U.S.C. § 1581
    (d)(1)
    (2000).
    Now pending before the Court is the Labor Department’s Notice of Revised Determination
    On Remand (“Remand Determination”), which certifies that:
    All workers of Electric Mobility Corporation, Sewell, New Jersey, who became
    totally or partially separated from employment on or after February 5, 2007, through
    two years from the issuance of this revised determination, are eligible to apply for
    Trade Adjustment Assistance under section 223 of the Trade Act of 1974, and are
    eligible to apply for alternative trade adjustment assistance under Section 246 of the
    Trade Act of 1974.
    
    73 Fed. Reg. 42,373
    , 42,374 (July 21, 2008); S.A.R. 45. As a result of the agency’s certification,
    eligible former employees of Electric Mobility Corporation may receive benefits including
    employment services (such as career counseling, resume-writing and interview skills workshops,
    and job referrals), vocational training, job search and relocation allowances, income support
    payments, and a health insurance coverage tax credit, as well as a wage insurance program for older
    workers.2
    1
    The administrative record in this case consists of two parts – the initial Administrative
    Record (which the Labor Department filed with the court after this action was commenced), and the
    Supplemental Administrative Record (which was filed after the Labor Department’s post-remand
    certification of the Workers).
    The two parts of the administrative record are separately paginated; both parts include
    confidential business information. Citations to the public record are noted as “A.R. ____” and
    “S.A.R. ____,” as appropriate, while citations to the confidential record are noted as “C.A.R. ____”
    and “C.S.A.R. ____.”
    2
    See generally Former Employees of BMC Software, Inc. v. U.S. Sec’y of Labor, 30 CIT
    ____, ____ & n.5, 
    454 F. Supp. 2d 1306
    , 1309-10 & n.5 (2006) (summarizing benefits available
    under TAA and ATAA programs) (“BMC I”).
    Court No. 08-00079                                                                             Page 3
    The Workers have advised that they are satisfied with the Department of Labor’s
    certification. See Comments of Plaintiffs on Redetermination Results Filed by the Department of
    Labor. Further, as outlined below, a review of the administrative record as a whole reveals that the
    agency’s Remand Determination is supported by substantial evidence, and is otherwise in
    accordance with law. The Labor Department’s Remand Determination certifying the Workers as
    eligible to apply for trade adjustment assistance and alternative trade adjustment assistance is
    accordingly sustained.
    I. Background
    The Workers’ former employer, Electric Mobility Corporation (“EMC”), designs and
    manufactures medical and mobility devices (electric mobile scooters), known as “Rascal scooters,”
    for use by the disabled. A.R. 1; C.A.R. 8.3 EMC was the subject of a 2005 TAA/ATAA
    certification prior to the petition at issue here, based on company lay-offs associated with an increase
    in imports of assembled electric scooters like those produced by EMC. See A.R. 5-6 (TAA/ATAA
    certification of EMC, dated Feb. 4, 2005); 
    70 Fed. Reg. 11,702
    , 11,704, 11,707 (March 9, 2005).
    That certification expired on February 4, 2007. See A.R. 5-6 (certifying workers “separated from
    employment on or after January 14, 2004 through two years from [February 4, 2005,] the date of
    certification”), 27 (stating that the 2005 certification “expired on February 4, 2007”). The lay-offs
    at Electric Mobility continued, however, as the company’s sales and production declined. A.R. 1,
    36-39; C.A.R. 11-12; S.A.R. 42-44; C.S.A.R. 37.
    3
    EMC is now known as “The Rascal Company.”                         See company website at
    http://www.rascalscooters.com.
    Court No. 08-00079                                                                              Page 4
    The TAA/ATAA petition here at issue was filed on behalf of the Electric Mobility workers
    who lost their jobs after February 4, 2007, by the TAA Coordinator at the New Jersey Department
    of Labor and Workforce Development.
    4 A.R. 1
    -3 (TAA/ATAA petition). Although the petition
    itself indicated that lay-offs had continued after February 4, 2007 (when the 2005 TAA/ATAA
    certification expired), and although the state official who filed the new petition expressly confirmed
    the fact of the continuing lay-offs in a phone conversation with a Labor Department investigator,
    the agency nevertheless denied the Workers’ petition based on the agency’s finding that there had
    been no decline in employment levels at EMC since the 2005 certification expired.5 See A.R. 1;
    C.A.R. 22, 24-28; 72 Fed. Reg. at 64,247.
    In denying the petition, the Labor Department relied on information which EMC’s Human
    Resources Generalist provided on the agency’s standard Business Confidential Data Request
    questionnaire, indicating generally that employment had increased, notwithstanding an apparently
    precipitous decline in sales and production. See C.A.R. 11-12, 21-25. Indeed, a Labor Department
    investigator had called the company’s Human Resources Generalist, who confirmed that the figures
    4
    As discussed in greater detail below, the relevant time period for purposes of the Labor
    Department’s analysis of the TAA/ATAA petition at issue here was the one year period preceding
    the filing of the petition on October 2, 2007. See S.A.R. 43 (identifying “the relevant period” as
    “October 2, 2006 through October 2, 2007”). However, EMC workers who lost their jobs on or
    before February 4, 2007 were covered by the 2005 TAA/ATAA certification.
    5
    In brief, in a case such as this, workers are eligible for TAA if the Labor Department finds
    that there have been significant lay-offs (or threats of lay-offs) by their employer; that there has been
    an absolute decline in the sales and/or production of the firm; that there has been an increase in
    imports of “articles like or directly competitive with” articles produced by the firm; and that the
    increase in imports “contributed importantly” to both the lay-offs (or threatened lay-offs) and the
    decline in sales and/or production. 
    19 U.S.C. § 2272
     (Supp. II 2002); see generally BMC I, 30 CIT
    at ____ n.6, 
    454 F. Supp. 2d at
    1310 n.6 (detailing eligibility requirements for various types of
    workers).
    Court No. 08-00079                                                                          Page 5
    she had supplied on the agency questionnaire “[were] in fact correct,” and that she was “not aware
    of any workers that were ‘separated’ after 2/4/07” (the date on which the 2005 TAA/ATAA
    certification expired). See C.A.R. 21-25.
    One of the displaced Workers – the company’s former Internal Lead Auditor – promptly
    requested reconsideration by the Labor Department. See A.R. 36-40, 65-66, 69; 
    72 Fed. Reg. 67,965
    (Dec. 3, 2007) (notice of affirmative determination regarding application for reconsideration).6 In
    support of reconsideration, the Workers appended to their request a formal notice prepared by EMC
    which was “provided to employees at the time of separation” to comply with the company’s legal
    obligations under employment laws – a three-page listing of employees by position title, including
    a list of 15 individuals which the notice expressly identified as “persons whose positions are being
    eliminated as a result of Electric Mobility Corporation’s May 2007 reduction in force.” A.R. 37-39.
    The Workers’ request for reconsideration noted that, in fact, one additional position had also been
    eliminated, for a total of 16 lay-offs in May 2007. A.R. 36.
    In addition, the Labor Department received a letter from EMC’s Human Resources
    Generalist, advising that she had made a “clerical error” in the employment data provided to the
    agency on the Business Confidential Data Request form. See A.R. 45. Enclosed with the letter was
    a new (assertedly accurate) document captioned “Active Employees 2/5/07 to 10/2/07.” The number
    6
    The Labor Department’s letters giving notice of the agency’s denial of the Workers’
    TAA/ATAA petition were conspicuously silent on the Workers’ right to seek immediate judicial
    review of the agency’s negative determination, and instead referred only to the process for seeking
    administrative reconsideration. A.R. 29-30. Nor did the Federal Register notice advise the Workers
    of their rights. See 72 Fed. Reg. at 64,245-47; see generally BMC I, 30 CIT at ____, 
    454 F. Supp. 2d at 1316-17
     (noting that Labor Department letter advising BMC workers of denial of their petition
    advised them of process for seeking reconsideration by agency, but “said nothing about [those
    workers’] right to challenge the Negative Determination in this court”).
    Court No. 08-00079                                                                          Page 6
    of employees’ names on that list was some 195 lower than the figure that she had reported on the
    Business Confidential Data Request form for the period January through September 2007, and some
    142 lower than the figure that she had reported for the period January through September 2006.
    Compare C.A.R. 12 with A.R. 46-50.
    According to a three-sentence “Memo to Files” prepared by a Labor Department investigator
    documenting a follow-up phone conversation, EMC’s Human Resources Generalist confirmed that
    – contrary to her earlier statements to the agency – in fact “[t]here were 18 people laid off in May
    of 2007 company-wide.” C.A.R. 51. However, the memo further indicates that “the company has
    been expanding and hiring people for other positions since January of 2007,” and that “overall
    employment has been increasing.” Id.7
    The administrative record indicates that the Labor Department investigator also left a
    message for the Worker who filed the request for reconsideration, but the Worker was unable to
    “decipher” the phone number left in the message, and was thus unable to return the investigator’s
    phone call. A.R. 52. The Worker therefore sent a letter to the Labor Department requesting that the
    agency investigator call her again. 
    Id.
     However, the investigator failed to do so.
    The Labor Department subsequently issued a Negative Determination on Reconsideration,
    reaffirming its denial of the Workers’ TAA/ATAA petition. A.R. 72-73; 
    73 Fed. Reg. 1897
    . The
    agency conceded “that [EMC] workers were laid off . . . during the relevant time period.” 
    Id.
     The
    agency nevertheless concluded that “overall employment at the subject firm . . . increased from
    7
    In response to a request from the agency investigator, the Human Resources Generalist
    subsequently sent the Labor Department a “Head Count as of 2/5/07,” as well as a “Head Count as
    of 10/2/07” (reflecting an apparent increase in the number of employees between February 2007 and
    October 2007). C.A.R. 54-63.
    Court No. 08-00079                                                                              Page 7
    October 2006 to September 2007.” 
    Id.
     According to the Labor Department, because “employment
    levels at the subject facility did not decline and there was no threat of separations during the relevant
    period,” the criteria for trade adjustment assistance were not satisfied. 
    Id.
    This action ensued. In their Complaint, the Workers reiterated that – contrary to the Labor
    Department’s findings – employment levels at EMC “have not increased, but have declined over the
    period of October 2006 to September 2007 and continue to do so.” Complaint. Attached to the
    Complaint was an e-mail message from EMC’s lead outside auditor for the International Standards
    Organization, which stated that EMC’s “head count” as of October 30, 2006 was 343, and that the
    count had since declined to 268 (as of November 2006), and then to 250 (as of May 2007, reflecting,
    inter alia, the lay-offs of 16 personnel that month, as reported in the Workers’ request for
    administrative reconsideration). Complaint, Exh. A. The auditor’s message further stated that the
    count remained at 250 as of October 24, 2007. 
    Id.
    In lieu of filing an Answer with the court, the Labor Department requested – and was granted
    – a voluntary remand. The Workers’ pro bono counsel promptly dispatched a six-page, single-
    spaced letter to the agency, painstakingly cataloguing numerous flaws in the agency’s investigations
    and analyses to date, and urging the Labor Department to conduct “a more thorough inquiry” on
    remand, including “determining the level of employment at EMC as of October 2, 2006 (one year
    prior to the date of Plaintiffs’ petition), and comparing that information to the head count [as] of .
    . . October 2, 2007.” Letter from Counsel for Plaintiffs to Labor Department (June 6, 2008)
    (C.S.A.R. 18-23) (“Letter from Counsel”).
    Court No. 08-00079                                                                           Page 8
    The Labor Department responded by once again contacting EMC’s Human Resources
    Generalist. This time, however, the agency was referred to the company’s Director of Human
    Resources. When the Labor Department investigator inquired why the matter had been “kicked
    upstairs” to the Director of Human Resources, the Director explained that, at the time the company
    had received the agency’s prior requests for information, the Human Resources Generalist “was still
    learning the computer system” – and that, indeed, the Director of Human Resources “was still better
    at using the system than [the Human Resources Generalist].” See C.S.A.R. 32.
    As discussed in the agency investigator’s phone conversation with EMC’s Director of
    Human Resources, the Labor Department followed up with a letter requesting that the company
    provide “the number of people (full-time, part-time, salary, hourly)” employed at EMC as of
    October 2, 2006, and the exact same figures for the following year (October 2, 2007). S.A.R. 34.
    Three days later, the Labor Department had the relevant data in hand. C.S.A.R. 37. As the Workers
    had insisted all along, the figures showed that total employment at EMC plummeted by more than
    25% between October 2006 and October 2007. 
    Id.
     Indeed, employment in all categories dropped
    significantly, with the exception of part-time employees (which, not surprisingly, reflected a slight
    increase). 
    Id.
    In its Notice of Revised Determination on Remand, the Labor Department concluded that
    – during the relevant period (i.e., the one year period preceding the Workers’ October 2, 2007
    petition) – EMC’s sales and production had declined, that imports of “articles like or directly
    competitive with medical and mobility devices produced by [EMC]” had increased, and that
    (contrary to the agency’s earlier determinations) employment levels at EMC in fact had declined.
    Court No. 08-00079                                                                             Page 9
    The Labor Department further concluded that a significant number of EMC’s workers “are age 50
    or over and possess skills that are not easily transferable.” Reversing its two prior denials, the Labor
    Department therefore certified as eligible to apply for both TAA and ATAA “[a]ll workers of
    Electric Mobility Corporation, Sewell, New Jersey, who became totally or partially separated from
    employment on or after February 5, 2007” (i.e., following the expiration of the agency’s prior
    certification) for a period of “two years from the issuance of [the Remand Determination].” See 
    73 Fed. Reg. 42,373
    -74; S.A.R. 39-45.
    II. Analysis
    The perfunctory investigation which gave rise to this action bore the hallmarks of many of
    the other TAA/ATAA investigations that have ended up in court in recent years. For example, here,
    as in other TAA/ATAA cases, the Labor Department was guilty of over-reliance on employer-
    provided information, and of discounting – even ignoring – information provided by workers or their
    representatives. See generally Former Employees of BMC Software, Inc. v. U.S. Sec’y of Labor,
    30 CIT ____, ____, 
    454 F. Supp. 2d 1306
    , 1328-37 (2006) (criticizing agency’s routine over-
    reliance on employer-provided information, and discussing fallacies in agency’s apparent
    assumption that such information is inherently credible and reliable) (“BMC I”). Similarly, here,
    as in other cases, the agency consistently failed to identify and resolve discrepancies and
    inconsistencies in the information provided to it. See generally BMC I, 30 CIT at ____, 
    454 F. Supp. 2d at 1324-28
     (criticizing agency’s recurring failure to identify and resolve discrepancies in
    information provided to it). These and other methodological flaws infected the Labor Department’s
    Court No. 08-00079                                                                        Page 10
    investigation throughout, and prevented the agency from reaching a timely, correct determination
    on the merits of the Workers’ petition.
    At the outset, the Labor Department accepted – and, indeed, based its initial determination
    denying the Workers’ petition on – data provided by EMC’s Human Resources Generalist which
    were inherently inconsistent, and absurd on their face. As the Workers’ counsel aptly noted, the
    employment figures for “Jan thru Sept. 2007” provided by EMC in its response to the agency’s
    Business Confidential Data Request “could not be correct”: “It makes no sense that production at
    EMC would decline [precipitously] . . . from Jan-Sep 2006 to Jan-Sep 2007, while the number of
    salaried employees at EMC would increase [significantly] . . . over that same period.” See Letter
    from Counsel at 5 n.3 (C.S.A.R. 22).
    The discrepancy between the employment data and the sales/production data provided by
    EMC should have immediately sounded alarm bells and triggered giant red flags at the Labor
    Department. Apparently the discrepancy gave the agency investigator at least some pause; as
    discussed above, she called EMC’s Human Resources Generalist to confirm that the employment
    figures on the agency questionnaire “[were] in fact correct.” C.A.R. 21-25.
    There is no indication, however, that the Labor Department investigator pressed EMC’s
    Human Resources Generalist to explain the seeming inconsistency in the data – or, indeed, that the
    agency investigator even drew EMC’s attention to the discrepancy. Instead, the agency investigator
    contented herself with the Human Resources Generalists’s broad assurance that the numbers which
    had been provided were “correct.” Nor did the agency investigator directly confront the Human
    Resources Generalist with the sworn statement of the state TAA Coordinator that – contrary to the
    Court No. 08-00079                                                                            Page 11
    assertions of the Human Resources Generalist – lay-offs at the company had continued after
    February 4, 2007 (when the 2005 TAA/ATAA certification expired). That kind of “don’t ask/don’t
    tell” approach to TAA/ATAA investigations is fundamentally inconsistent with the Labor
    Department’s solemn obligation to “conduct [its] investigation[s] with the utmost regard for the
    interests of the petitioning workers” and to “marshal all relevant facts” before making its
    determinations granting or denying workers’ petitions. See Stidham v. U.S. Dep’t of Labor, 
    11 CIT 548
    , 551, 
    669 F. Supp. 432
    , 435 (1987) (citation omitted); 
    29 C.F.R. § 90.12
     (2007).
    The Labor Department investigator compounded the methodological flaws outlined above
    by failing to confront the state TAA Coordinator with the EMC Human Resource Generalist’s
    claims that there had been no recent lay-offs. The agency investigator thus deprived the state TAA
    Coordinator of any opportunity to refute the EMC Human Resource Generalist’s assertions, and to
    procure and proffer evidence of the lay-offs for the Labor Department’s consideration.
    As subsequent events made only all too clear, the Labor Department further erred in crediting
    EMC’s (unsworn, unverified, and inherently contradictory) representations over the sworn statement
    of the state TAA Coordinator.8 Not only did the agency fail to take any steps to resolve two directly
    conflicting statements on a central, dispositive issue, the agency accepted one statement and rejected
    8
    It is worth noting that, although the Labor Department requires that displaced workers file
    TAA/ATAA petitions under oath, the agency imposes no similar requirement on employers
    completing the agency’s Business Confidential Data Request questionnaire or submitting other
    information. Compare A.R. 2 with C.A.R. 11-16. See generally BMC I, 30 CIT at ____ & n.51,
    
    454 F. Supp. 2d at
    1334-36 & n.51 (discussing various means of ensuring reliability of information
    provided to agency by both employers and workers, and noting that employers may be prosecuted
    for material false statements even for statements which are not under oath).
    Court No. 08-00079                                                                            Page 12
    the other without articulating any rational basis for that action.9 No TAA case in the history of the
    court better illustrates the folly of the Labor Department’s routine practice of crediting information
    provided by employers and discounting that provided by workers.
    Any conceivable patina of reliability that the information provided by EMC could have had
    logically should have vanished when – mere days after the Labor Department denied the Workers’
    petition – EMC’s Human Resources Generalist advised the agency that she had made a “clerical
    error” in the data that she had provided in response to the agency’s Business Confidential Data
    Request. A.R. 45. Yet, when the Workers sought reconsideration of the agency’s negative
    determination, the Labor Department continued to credit EMC’s representations, and to reject those
    of the Workers – even though, by then, EMC’s Human Resources Generalist also had been forced
    to concede that (contrary to her earlier assertions) lay-offs had occurred in May 2007. C.A.R. 51.10
    9
    See generally Former Employees of Marathon Ashland Pipe Line, LLC v. Chao, 
    370 F.3d 1375
    , 1385 (Fed. Cir. 2004) (ruling that the Labor Department is entitled to base TAA
    determinations on statements of company officials “if the Secretary reasonably concludes that those
    statements are creditworthy” and if the statements “are not contradicted by other evidence”; but –
    where there is a conflict in the evidence – the agency is “precluded . . . from relying on the
    representations by the employer” and is required to “take further investigative steps before making
    [its] certification decision”) (emphases added).
    10
    The Human Resources Generalist’s earlier claim that she was unaware of any lay-offs after
    the expiration of the 2005 TAA/ATAA certification strains credulity. Cf. BMC I, 30 CIT at ____
    & n.39, 
    454 F. Supp. 2d at
    1330 & n.39 (criticizing agency’s unquestioning reliance on information
    provided by company’s Senior Manager for Human Resources, who (inter alia) assertedly was
    unaware that her employer – a global giant in the field – mass-produced software and produced
    software on disk (as well as in “object code” format), who checked “unknown” in response to an
    agency question as to whether there had been lay-offs, and who (inaccurately) stated that no jobs
    had been transferred abroad; observing that “it strains credulity to suggest that the Senior Manager
    for Human Resources of a major multinational corporation could be so ignorant of such basic
    information about the nature of her employer’s business, much less the overall status of the
    company’s workforce at its facilities here at home in the U.S. versus abroad.”), 1335 at n.51 (further
    discussion of same); see also 
    id.,
     30 CIT at ____ n.34, 
    454 F. Supp. 2d at
    1327 n.34 (noting that, if
    Court No. 08-00079                                                                          Page 13
    Moreover, at the reconsideration stage, the Labor Department once again failed to vet the
    information on which it would rely by testing that information against the Workers in an effort to
    reconcile the fundamental, continuing inconsistencies between the Workers’ claims and the
    representations made by EMC. The administrative record is replete with correspondence, e-mail
    exchanges, and documentation of phone conversations between the agency and EMC. In contrast,
    the Labor Department investigator left a single voice mail message for the Worker who filed the
    request for reconsideration, and then failed to call the Worker back, even though she was asked to
    do so. A.R. 52. There can be little doubt that – had the agency investigator taken the time to speak
    with the Worker and request documentation to support the Workers’ claims of declining levels of
    employment at EMC – the Worker would have swiftly provided the Labor Department with the very
    same data which she later appended to her Complaint . . . data which the agency found so
    compelling. See generally BMC I, 30 CIT at ____ & n.40, 
    454 F. Supp. 2d at
    1330-31 & n.40
    agency had recognized and sought to explore and resolve inconsistencies between information
    provided by the Workers and that provided by company’s Senior Manager for Human Resources,
    agency “would have been alerted to the fact that BMC’s Senior Manager for Human Resources was
    a less than reliable source”); 
    id.
     30 CIT at ___, 
    454 F. Supp. 2d at 1333-34
     (cataloguing various
    cases in which agency has been criticized for assuming that employers’ human resources staff had
    requisite knowledge of company product lines, markets, operations, and personnel).
    Of course, from the perspective of the Workers here, it matters little whether EMC’s Human
    Resources Generalist was dissembling or simply ignorant – the result was the same: their petition
    was denied. Similarly, from the perspective of the methodological integrity of the Labor
    Department’s TAA investigations, it matters little whether she was dissembling or simply ignorant.
    Either way, it illustrates the fundamental error of the Labor Department’s standard practice of
    treating information provided by employers as inherently accurate and reliable, and generally
    allowing it to “trump” whatever information workers provide. See generally BMC I, 30 CIT at
    ____, 
    454 F. Supp. 2d at 1328-37
     (criticizing agency’s routine over-reliance on employer-provided
    information, and discussing fallacies in assuming that such information is inherently credible and
    reliable).
    Court No. 08-00079                                                                          Page 14
    (criticizing agency for failure to contact petitioning workers, who ultimately provided key evidence
    which company had failed to produce).
    Quite apart from methodological errors such as its over-reliance on employer-provided
    information, and its failure to identify and resolve discrepancies and inconsistencies in the
    information provided to it, the Labor Department made yet another critical mistake in its
    investigation in this case. Rather than targeting employment levels at EMC on the relevant dates
    – October 2, 2007 (the date of the petition), and October 2, 2006 (one year before) – the agency
    repeatedly erred by focusing on other timeframes in investigating and analyzing the Workers’
    claims. See 73 Fed. Reg. at 42,373 (defining “the relevant period” as “October 2, 2006 through
    October 2, 2007,” in agency’s Remand Determination certifying Workers for TAA/ATAA); S.A.R.
    43 (same).
    Thus, for example, instead of comparing employment levels on October 2, 2006 to those on
    October 2, 2007, the Labor Department’s initial determination denying the Workers’ petition was
    apparently predicated on the agency’s finding that EMC had experienced no lay-offs or threats of
    lay-offs “[s]ince the expiration of [the agency’s 2005 certification on February 4, 2007].” A.R. 27.
    Similarly, the Labor Department’s determination denying the Workers’ request for reconsideration
    stated that the agency had “requested . . . the relevant employment data,” and concluded
    (erroneously, as it turns out) that “overall employment [at EMC] . . . increased from October 2006
    to September 2007” (perhaps roughly October 2, 2006 to October 2. 2007). However, the
    “headcounts” that the agency had requested from BMC were for February 5, 2007 and October 2,
    2007. There is no indication that the agency had information on employment levels as of October
    Court No. 08-00079                                                                            Page 15
    2, 2006 (or even September 2006) on which it could have based its determination. 73 Fed. Reg. at
    1897; A.R. 72-73; C.A.R. 54-63.
    As the Workers’ counsel succinctly put it:
    The Department should have determined the level of employment at EMC on
    October 2, 2006; and on October 2, 2007. To date, the Department’s investigation
    has revealed . . . the level of employment at EMC as of October 2, 2007 . . . .
    However, the Department has not inquired into the level of employment at EMC as
    of October 2, 2006, asking instead for the level of employment at EMC for various
    other dates and ranges of time, namely: 2005, 2006, Jan-Sep 2006, and Jan-Sep
    2007, pursuant to the Department’s Business Confidential Data Request . . . ; and
    2/5/07 and 2/5/07-10/2/07, pursuant to conversations with [EMC’s Human Resources
    Generalist] . . . . The relevance of the employment level at EMC for these other dates
    and ranges of time is unclear.
    Letter from Counsel at 4 (C.S.A.R. 21).11
    11
    As the Workers’ counsel point out, the Labor Department’s request for data as of February
    5, 2007 (immediately following the expiration of the agency’s 2005 TAA/ATAA certification), as
    well as its request for data for the period February 5, 2007 through October 2, 2007 (the date of the
    petition here at issue) cannot be reconciled with the agency’s definition of “the relevant period” as
    October 2, 2006 to October 2, 2007 (i.e., the one year period preceding the date of the petition). See
    Letter from Counsel at 4 (C.S.A.R. 21); 73 Fed. Reg. at 42,373 (defining “the relevant period” as
    “October 2, 2006 through October 2, 2007”); S.A.R. 43 (same).
    The Workers’ counsel also implicitly criticize a table in the Labor Department’s standard
    Business Confidential Data Request questionnaire which seeks various data “for the last two full
    years, the most recent year-to-date, and the comparable period in the previous year.” In the
    investigation at issue here, the Labor Department tailored the table to request data on EMC
    employment levels, as well as company sales, company production, company imports of “like or
    directly competitive products,” and company shifts in production, for the years 2005 and 2006, as
    well as data for “Jan thru Sept. 2007” and (for purposes of comparison) “Jan thru Sept. 2006.” See
    C.A.R. 12.
    The language of the Business Confidential Data Request thus suggests that it is standard
    Labor Department practice to seek data for the two full years preceding the year of the petition (in
    this case, the years of 2005 and 2006); and, in any event, it does not appear that the agency made
    any particular use of that data in this case. The agency’s request for “most recent year-to-date” data
    (in this case, data for “Jan thru Sept. 2007”) apparently is intended to capture data up to the date of
    the petition (in this case, October 2, 2007). Requesting data for a range such as “Jan thru Sept.
    Court No. 08-00079                                                                             Page 16
    III. Conclusion
    This TAA/ATAA investigation should have been a simple, straightforward one for the Labor
    Department. EMC was no stranger to the agency; the company had previously been the subject of
    a TAA investigation, and had been certified by the Department.12 And, unlike many TAA
    investigations, there was no question here as to whether EMC’s workers produced an “article.” Nor
    was there any dispute as to whether the company’s sales and production had decreased, or whether
    imports had increased. The sole issue was whether employment levels at EMC had declined during
    the relevant period – the one year period preceding the Workers’ October 2, 2007 petition. The
    agency thus had to do little more than obtain employment data for two dates, October 2, 2006 and
    October 2, 2007.
    Yet the Workers were denied the TAA/ATAA benefits to which they were entitled for more
    than nine months, as the agency twice denied their petition – first accepting, and relying on, patently
    inaccurate data, and then requesting, and relying on, data for the wrong period. See Former
    Employees of Chevron Prods. Co. v. U.S. Sec’y of Labor, 
    27 CIT 1930
    , 1942, 
    298 F. Supp. 2d 1338
    ,
    1349 (2003) (explaining that “as a general principle, the effectiveness of [TAA] depends upon its
    timeliness,” and discussing the often devastating human toll of unemployment).
    2007” makes sense for sales, production, imports, and shifts in production; but it is ambiguous (and
    potentially misleading) for employment data. For example, a request for employment data for “Jan
    thru Sept. 2007” could reasonably be interpreted as seeking an average employment level for that
    period (among other possible readings). If the agency is seeking a company’s employment figures
    as of a specific date certain, its standard Business Confidential Data Request form should be revised
    to eliminate any ambiguity and potential for confusion.
    12
    It is worth noting that the petition which led to the prior certification of EMC was filed on
    January 14, 2005, and was granted on February 4, 2005 – a mere 21 days later.
    Court No. 08-00079                                                                            Page 17
    In its Remand Determination certifying the Workers, the Labor Department stated that – in
    the course of the remand investigation – the agency “was able to obtain crucial information not
    previously available.” See 73 Fed. Reg. at 42,373; S.A.R. 43. But that assertion is disingenuous.
    The mere fact that the agency did not previously solicit, or obtain, certain information does not mean
    that the information was “not previously available” to it.13 The agency had only to ask the right
    question of the right person.
    In the instant case, the Labor Department would have rapidly reached a correct determination
    – conserving its own resources, as well as those of EMC, the Workers, and the Court – had the
    agency contacted the Workers early in the initial investigation, and requested from them the
    evidence that the Workers submitted with their Complaint filed with the Court, which gave the
    agency an entirely new perspective on the Workers’ claims. It is telling that, with the benefit of the
    Workers’ information, the Labor Department was able to obtain accurate employment data from
    EMC confirming the Workers’ claims virtually overnight.
    To be sure, employers may be uncooperative in (or, as in this case, incompetent at) providing
    reliable information for use in TAA/ATAA investigations. But that is all the more reason for the
    13
    See, e.g., Former Employees of BMC Software, Inc. v. U.S. Sec’y of Labor, 31 CIT ____,
    ____, 
    519 F. Supp. 2d 1291
    , 1309-10 (2007) (rejecting Government’s argument that photos of
    packaged software (evidence that employer’s software was a tangible “article” for TAA purposes)
    which were appended to Complaint were “unavailable to the [Labor Department]” prior to
    commencement of court action, where agency investigators never once contacted petitioning
    workers to request proof of their assertions) (“BMC II”); BMC I, 30 CIT at ____ 1321 n.24, 
    454 F. Supp. 2d at
    1321 n.24 (quoting letter in another TAA case rejecting Labor Department’s claim that
    TAA certification there was based on “new information” supplied to agency after Complaint was
    filed: “While it may be true that the Labor Department had previously failed to make the connection
    [between the petition there at issue and a related TAA/ATAA certification], it cannot honestly be
    said that the agency was ‘unable’ to make the connection before the Complaint was filed.”).
    Court No. 08-00079                                                                            Page 18
    Labor Department to reconsider its practice of relying so heavily on employer-provided information
    in reaching its determinations on workers’ petitions. Moreover, the Labor Department would be
    well-advised to be more precise in its requests for data and more proactive in its quest for accurate,
    credible information. This inherently means affirmatively soliciting information from petitioning
    workers, and scrutinizing that provided by the employers, in future cases.
    In the case at bar, the Labor Department conducted a proper investigation on remand, and
    its Revised Determination on Remand is supported by substantial evidence in the record, and
    otherwise in accordance with law. See 
    73 Fed. Reg. 42,373
     (July 21, 2008).                The Labor
    Department’s Remand Determination certifying the Workers as eligible to apply for TAA and
    ATAA benefits is therefore sustained.
    Judgment will enter accordingly.
    /s/ Delissa A. Ridgway
    ___________________________________
    Delissa A. Ridgway
    Judge
    Decided: December 22, 2008
    New York, New York