Former Employees of Welex, Inc. v. U. S. Secretary of Labor , 32 Ct. Int'l Trade 1460 ( 2008 )


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  •                                           Slip Op. 08-143
    UNITED STATES COURT OF INTERNATIONAL TRADE
    _______________________________________
    FORMER EMPLOYEES OF WELEX, INC.,                   :
    Plaintiffs,      :
    v.                          :        Court No. 07-00314
    U. S. SECRETARY OF LABOR,                          :
    _______________________________________:
    Defendant.
    [Revised Determination on Remand, certifying workers as eligible to apply for Trade Adjustment
    Assistance and Alternative Trade Adjustment Assistance, is sustained.]
    Dated: December 23, 2008
    Hogan & Hartson LLP (Craig A. Lewis, Gabriela Carias-Green, and Katherine Dickson), for
    Plaintiffs.
    Gregory G. Katsas, Assistant Attorney General; Jeanne E. Davidson, Director, and Patricia
    M. McCarthy, Assistant Director, Commercial Litigation Branch, Civil Division, U.S. Department
    of Justice (Matthew H. Solomson), counsel, for Defendant.
    OPINION
    RIDGWAY, Judge:
    In this action, former employees of Blue Bell, Pennsylvania-based Welex, Inc. (“the
    Workers”) successfully contested the determination of the U.S. Department of Labor denying their
    petition for certification of eligibility for trade adjustment assistance (“TAA”) and alternative trade
    adjustment assistance (“ATAA”). See Letter to Court from Hector Cornillot, dated August 16, 2007
    (“Complaint”); 
    72 Fed. Reg. 17,938
     (Apr. 10, 2007) (notice of receipt of petition and initiation of
    investigation); 
    72 Fed. Reg. 26,423
    , 26,425 (May 9, 2007) (notice of denial of petition); 72 Fed.
    Court No. 07-00314                                                                            Page 2
    Reg. 39,080 (July 17, 2007) (notice of denial of request for reconsideration); A.R. 17-18, 29-34, 42.1
    Jurisdiction lies under 
    28 U.S.C. § 1581
    (d)(1) (2000).
    Now pending before the Court is the Labor Department’s Notice of Revised Determination
    on Remand (“Remand Determination”), which certifies that:
    All workers of Welex, Inc., Blue Bell, Pennsylvania, who became totally or partially
    separated from employment on or after March 26, 2006, through two years from the
    issuance of this revised determination, are eligible to apply for Trade Adjustment
    Assistance under section 223 of the Trade Act of 1974, and are eligible to apply for
    alternative trade adjustment assistance under Section 246 of the Trade Act of 1974.
    
    73 Fed. Reg. 39,045
    , 39,046 (July 8, 2008). See also Defendant’s Motion to Dismiss; Plaintiffs’
    Response to Defendant’s Motion to Dismiss and Cross-Motion for Judgment on the Agency Record;
    Defendant’s Reply in Support of Its Motion to Dismiss and Its Opposition to Plaintiffs’ Cross-
    Motion for Judgment.2
    1
    The administrative record in this case consists of two parts – the initial Administrative
    Record (which the Labor Department filed with the court after this action was commenced), and the
    Supplemental Administrative Record (which was filed after the Labor Department’s post-remand
    certification of the Workers).
    The two parts of the administrative record are separately paginated; both parts include
    confidential business information. Citations to the public record are noted as “A.R. ____” and
    “S.A.R. ____,” as appropriate, while citations to the confidential record are noted as “C.A.R. ____”
    and “C.S.A.R. ____.”
    2
    As reflected in the captions of the cited submissions, the parties have filed cross-motions
    based on the Labor Department’s Remand Determination certifying the Workers for TAA/ATAA.
    The argument advanced by the Government is a novelty, never before raised in the history of TAA
    litigation in this court. Neither party has explained the real-life, practical ramifications of their
    dispute (if any). Nor does it appear that either party has focused on the unusual nature of
    TAA/ATAA cases (which are in certain respects akin to class actions), or on the substantive nature
    of the underlying legislation (which is remedial). These factors may well implicate unique
    procedural considerations which the parties’ papers do not address.
    Court No. 07-00314                                                                             Page 3
    The Workers have advised that they are satisfied with the Department of Labor’s
    certification. Accordingly, based on a review of the Remand Determination in light of the
    administrative record as a whole, and with the observations set forth below, the Labor Department’s
    Remand Determination is sustained.
    In any event, what is clear is that – as counsel for the Workers properly note – historically
    “this Court’s consistent practice when it has remanded a TAA case to the Department of Labor,
    which has then made the decision to certify, is first to affirm that Labor’s certification decision was
    in accordance with law, and only then to dismiss the case.” See Plaintiffs’ Response/Cross-Motion
    at 3. It is equally clear that – on occasion – the court’s review has identified errors in the Labor
    Department’s remand determination and certification, which have required clarification and/or
    correction by the agency. (As suggested above, such clarifications and corrections may be
    particularly important to the extent that TAA/ATAA cases are, in many respects, effectively class
    actions, determinative of the rights of a class of individuals well beyond the individual
    representative plaintiffs in litigation.) See, e.g., Former Employees of Ameriphone, Inc. v. United
    States, 
    27 CIT 1611
    , 1615 n.4, 
    288 F. Supp. 2d 1353
    , 1357 n.4 (2003) (where Labor Department’s
    initial Notice of Revised Determination on Remand erroneously certified petitioning workers as
    eligible for TAA (rather than NAFTA-TAA), agency issued corrected determination; but corrected
    determination bore wrong date, and third determination was issued to correct that error); 
    68 Fed. Reg. 53,399
     (Sept. 10, 2003); 
    68 Fed. Reg. 54,490
     (Sept. 17, 2003); 
    68 Fed. Reg. 60,120
     (Oct. 21,
    2003); see also Letter from the Court to Parties, Former Employees of Ameriphone, Inc. v. United
    States, No. 03-00243 (C.I.T. Sept. 4, 2003), and related documents: Letter from Counsel for
    Plaintiffs to the Court (Sept. 19, 2003); Notice of Filing and Defendant’s Response to the Court’s
    Letter Dated September 4, 2003 (Sept. 23, 2003); Letter from the Court to Counsel for Defendant
    (Sept. 29, 2003); Notice of Filing and Defendant’s Response to the Court’s Letter Dated September
    29, 2003 (Oct. 1, 2003).
    Finally, and most importantly, it is abundantly clear that neither party contests any aspect
    of the Labor Department’s Remand Determination, or its certification; and that the Remand
    Determination and the certification are supported by substantial evidence and otherwise in
    accordance with law. Under the circumstances, it is appropriate simply to sustain the Remand
    Determination, which would appear to moot both pending motions.
    Court No. 07-00314                                                                             Page 4
    I. Background
    The trade adjustment assistance laws are generally designed to assist workers who have lost
    their jobs as a result of increased import competition from – or shifts in production to – other
    countries, by helping those workers “learn the new skills necessary to find productive employment
    in a changing American economy.” Former Employees of Chevron Prods. Co. v. U.S. Sec’y of
    Labor, 
    26 CIT 1272
    , 1273, 
    245 F. Supp. 2d 1312
    , 1317 (2002) (“Chevron I”) (quoting S. Rep. No.
    100-71, at 11 (1987)); see generally Former Employees of BMC Software, Inc. v. U.S. Sec’y of
    Labor, 30 CIT ____, ____, 
    454 F. Supp. 2d 1306
    , 1307-11 (2006) (detailing the history and policy
    underpinnings of trade adjustment assistance programs).
    Trade adjustment assistance programs entitle eligible workers to receive benefits which may
    include employment services (such as career counseling, resume-writing and interview skills
    workshops, and job referral programs), vocational training, job search and relocation allowances,
    income support payments, and a health insurance coverage tax credit. See generally 
    19 U.S.C. § 2272
     et seq. (2000 & Supp. II 2002).3 In addition, older workers may be eligible for a wage
    insurance benefit, known as alternative trade adjustment assistance (“ATAA”).4
    3
    The criteria for TAA certification as “production workers” are codified at 
    19 U.S.C. § 2272
    .
    In brief, in a case such as this, workers are eligible for TAA if the Labor Department finds that there
    have been significant layoffs (or threats of layoffs) by their employer; that there has been an absolute
    decline in the sales and/or production of the firm; that there has been an increase in imports of
    “articles like or directly competitive with” articles produced by the firm; and that the increase in
    imports “contributed importantly” to both the layoffs (or threatened layoffs) and the decline in sales
    and/or production. 
    19 U.S.C. § 2272
     (Supp. II 2002); see generally BMC, 30 CIT at ____ n.6, 
    454 F. Supp. 2d at
    1310 n.6 (detailing eligibility requirements for various types of workers).
    4
    ATAA allows workers aged 50 or older, for whom retraining may not be appropriate, to
    accept reemployment at a lower wage and receive a wage subsidy. Workers who qualify for ATAA
    Court No. 07-00314                                                                          Page 5
    The trade adjustment assistance laws are remedial legislation and, as such, are to be
    construed broadly to effectuate their intended purpose. UAW v. Marshall, 
    584 F.2d 390
    , 396 (D.C.
    Cir. 1978) (noting the “general remedial purpose” of TAA statute, and that “remedial statutes are
    to be liberally construed”). See also Fortin v. Marshall, 
    608 F.2d 525
    , 526, 529 (1st Cir. 1979)
    (same); Usery v. Whitin Machine Works, Inc., 
    554 F.2d 498
    , 500, 502 (1st Cir. 1977) (emphasizing
    “remedial” purpose of TAA statute); BMC, 30 CIT at ____ n.9, 
    454 F. Supp. 2d at
    1311 n.9
    (collecting additional cases).
    Moreover, both “[b]ecause of the ex parte nature of the certification process, and the
    remedial purpose of the [TAA] program,” the Labor Department is obligated to “conduct [its]
    investigation with the utmost regard for the interest of the petitioning workers.” Local 167, Int’l
    Molders and Allied Workers’ Union, AFL-CIO v. Marshall, 
    643 F.2d 26
    , 31 (D.C. Cir. 1981)
    (emphases added); see also BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1312
     (collecting additional
    cases).
    Thus, while the Labor Department is vested with considerable discretion in the conduct of
    its investigation of trade adjustment assistance claims, “there exists a threshold requirement of
    reasonable inquiry.” Former Employees of Hawkins Oil & Gas, Inc. v. U.S. Sec’y of Labor, 
    17 CIT 126
    , 130, 
    814 F. Supp. 1111
    , 1115 (1993); BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1312
     (and
    authorities cited there). Courts have not hesitated to set aside agency determinations which are the
    are eligible to receive 50% of the difference between their new and old wages, up to a maximum of
    $10,000 over two years. See generally GAO Report 04-1012, “Trade Adjustment Assistance:
    Reforms Have Accelerated Training Enrollment, But Implementation Challenges Remain” (Sept.
    2004) at 2, 10.
    Court No. 07-00314                                                                          Page 6
    product of perfunctory investigations. See 
    id.,
     30 CIT at ____ n.10, 
    454 F. Supp. 2d at
    1312 n.10
    (cataloguing numerous opinions criticizing Labor Department’s handling of TAA cases).5
    II. The Facts of This Case
    The Workers’ former employer, Welex, designs, develops, and manufactures to order plastic
    extrusion systems, which it sells to the plastics industry for high volume production of plastic
    packaging, such as fast food drink cups, lids for disposable coffee cups, and clear clamshell boxes.
    A.R. 3, 16; C.A.R. 20. Welex’s customers span more than 70 countries around the globe. A.R. 3,
    16.
    The three former Welex employees who filed the TAA/ATAA petition here at issue were
    workers at the company’s manufacturing plant in Blue Bell, Pennsylvania, where they produced
    Welex extrusion systems machinery. However, on January 31, 2007 – after more than 30 years of
    operation – Welex shuttered the Blue Bell plant and moved all production to a facility in North
    Carolina, in an effort to increase the efficiency and competitiveness of the company’s operations.
    The three petitioners and more than 40 of their fellow employees were terminated on that date. See
    Complaint; A.R. 1, 3-4, 7; C.A.R. 9, 11. Welex’s administrative and managerial headquarters
    remained in Blue Bell. See C.A.R. 11, 20.
    5
    See also BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1352-54
     (summarizing statistics
    concerning TAA actions filed with Court of International Trade in recent years, and noting that –
    at least during four year period analyzed – Labor Department never successfully defended a denial
    without at least one remand).
    Court No. 07-00314                                                                          Page 7
    A. The Labor Department’s Initial Investigation of the Workers’ Petition
    In late March 2007, the Workers filed their TAA/ATAA petition with the Labor Department.
    The petition form required that the Workers execute the petition “[u]nder penalty of law.” Language
    in the signature block section of the petition form sternly cautions workers that “[k]nowingly
    falsifying any information on this Petition Form is a Federal offense (
    18 USC § 1001
    ) and a
    violation of the Trade Act (
    19 USC § 2316
    ).” See A.R. 2 (TAA/ATAA petition form).
    In the section of the petition form where they were asked to “[p]rovide the reasons why you
    believe the worker group is eligible for TAA and ATAA certification,” the petitioners explained that
    Welex had told the Blue Bell employees that the pressures of foreign competition necessitated the
    company’s relocation of its manufacturing operations:
    We were told by the company [that] they could not compete with China and other
    countries and that’s why they left, and closed production in PA. . . . [A] lot of
    plastics manufacturing we were told has gone overseas for cheaper labor costs.
    That’s why I think we may be eligible for TAA and ATAA.
    A.R. 2.   In accordance with the instructions on the petition form, the Workers appended
    documentation to support their claim.
    One news article included with the Workers’ petition noted the candid admission by Welex’s
    Vice President/General Manager that the move had been in the works for some time. See “The
    Ripple Effect: Companies Moving for Profit,” The [Norristown, Penn.] Times Herald (Jan. ____,
    2007) (exact date not available) (included at A.R. 4). The article quoted the company official
    saying, “So many of our competitors have moved from the industrial north to the more affordable
    south. Many manufacturing businesses have moved down south over the last 20 years, to Arkansas,
    Tennessee, and the Carolinas. Our primary reason for going is to be more competitive.” 
    Id.
    Court No. 07-00314                                                                           Page 8
    (emphasis added). Elsewhere in the article, he was reported to have noted the “many American
    manufacturers now diverting production to overseas locations,” and was quoted emphasizing the
    impact of foreign competition on the company’s decision to relocate:
    It’s just sad, but it’s the nature of manufacturing now. The pencil on your desk, the
    chair you’re sitting in – all made by Chinese. The number of empty facilities in the
    south [of the United States] is depressing also, so they’re really happy to see another
    company moving into the Carolinas instead of leaving [the United States entirely].
    Id.6
    Upon receipt of the Workers’ TAA/ATAA petition, the Labor Department forwarded the
    agency’s standard form employer questionnaire (the “Business Confidential Data Request”) to
    Welex management. In marked contrast to the petition form which must be completed by displaced
    workers applying for TAA/ATAA certification, there is no requirement that employers completing
    a Business Confidential Data Request submit it under oath. Compare A.R. 2 (signature block of
    TAA/ATAA petition form) with C.A.R. 11-15 (Business Confidential Data Request form).
    In response to “check-the-box” “yes” or “no” questions on the Business Confidential Data
    Request form, Welex’s Vice President/General Manager indicated, inter alia, that the company’s
    customers had not increased imports. C.A.R. 11. In addition, the company was instructed to report
    sales data for the two full years immediately preceding the Workers’ terminations (i.e., for 2005 and
    2006), as well as for “Jan-Feb 2006” and “Jan-Feb 2007.” C.A.R. 12. Although the data reported
    6
    Also appended to the Workers’ TAA/ATAA petition was a second news article – published
    online at PlasticsNews.com/China – in which Welex’s President sought to attribute the move to
    North Carolina to the layout of the Blue Bell plant, downplaying the issue of global competitiveness.
    See “Welex Opening New Plant to Meet Global Demand,” PlasticsNews.com/China (Jan. 23, 2007)
    (included at A.R. 3). He was nevertheless quoted discussing the need for the company to operate
    “in a cost-effective and timely manner.” 
    Id.
    Court No. 07-00314                                                                           Page 9
    by the company reflected a significant decline in sales for January-February 2007 compared to
    January-February 2006, the Vice President/General Manager dismissed the difference, noting on the
    form: “Welex builds machinery to order. The sales volume cannot be predicted. Sales for the last
    several years and the next six months seems usual (ups and downs).” C.A.R. 12-13. Although the
    Business Confidential Data Request form also instructed Welex to report production data for the
    same periods (i.e., for 2005 and 2006, as well as for “Jan-Feb 2006” and “Jan-Feb 2007”), the
    company left that section of the form blank. See C.A.R. 12; C.S.A.R. 1 (reflecting Labor
    Department’s recognition, on remand, that agency had earlier failed to obtain production data).
    In an undated internal agency memorandum documenting the “Findings of the
    Investigation,”7 the Labor Department stated that Welex’s Vice President/General Manager
    attributed the relocation of the company’s manufacturing operations to North Carolina to the size
    and layout of the Blue Bell plant – an explanation at least somewhat in tension with statements he
    had earlier made to the Times Herald, reported in the news article appended to the Workers’
    TAA/ATAA petition.8 Compare C.A.R. 21 with A.R. 4. However, there is no indication in the
    7
    It is disconcerting that the internal agency memorandum documenting the “Findings of the
    Investigation” reflects facts which are not documented elsewhere in the record. In other words, there
    are no notes of phone conversations or copies of e-mail messages or other correspondence to back
    up some of the agency “findings” on which the denial of the Workers’ petition was based.
    8
    As noted above, Welex’s Vice President/General Manager had not previously attributed the
    Blue Bell plant closure and the relocation of manufacturing operations to the layout of the Blue Bell
    plant (and, indeed, had instead emphasized the need to relocate to a low-cost location so as to
    effectively compete with foreign producers). See A.R. 4. However, the explanation that he
    apparently provided to the Labor Department at a later date essentially adopted the very different
    “spin” that Welex’s President had given the issue. See A.R. 3.
    Court No. 07-00314                                                                             Page 10
    record that the agency investigator questioned the company official about the seeming discrepancy
    in his accounts, or otherwise sought to reconcile the statements.9
    The internal agency memorandum further stated that Welex’s Vice President/General
    Manager painted a very rosy picture of the company’s overall financial situation, attributing the
    company’s dramatic “dip in sales for January-February 2007” (compared to January-February 2006)
    to the relocation of manufacturing operations during the period in 2007. See C.A.R. 21. Although
    the relocation no doubt would have affected production, it certainly does not follow as night to day
    that relocation would have affected sales (particularly since the administrative and managerial
    operations remained at the company’s facility in Pennsylvania) – and the figures at issue were sales
    data. Nevertheless, again there is no indication in the record that the agency investigator probed this
    point with the company official.
    Finally, the internal agency memorandum documenting the “Findings of the Investigation”
    reported that the Vice President/General Manager of Welex stated that the company’s “foreign
    competition is minimal.” C.A.R. 21. The internal agency memorandum concluded that the
    “[p]redominant cause of [the] layoffs” at Welex’s Blue Bell plant was “unrelated to imports.”
    C.A.R. 20.
    The Labor Department’s “Petition Log Sheet” indicates that the agency contacted the
    Workers on March 27, 2008. See A.R. 7. However, the administrative record is devoid of evidence
    9
    The agency investigator similarly did not explore a key assertion which was logically
    implicit in the company official’s statement, which the agency accepted – that is, the implicit
    assertion that there was no appropriate space to be had in Pennsylvania, and that the only appropriate
    space was in North Carolina.
    Court No. 07-00314                                                                             Page 11
    of any such communication. The agency thus sought no further information or clarification from
    the Workers as to their claims.
    With no further inquiry, the Labor Department denied the Workers’ TAA/ATAA petition
    on April 18, 2007 – even though the agency had published its Federal Register notice of the
    initiation of the investigation a mere eight days earlier. Compare A.R. 22-24 (dated April 18, 2007)
    (denial of petition) with 72 Fed. Reg. at 17,938 (April 10, 2007) (notice of receipt of petition and
    initiation of investigation) (A.R. 17-18). The Federal Register notice of the initiation of the
    investigation advised that the Workers could request a public hearing on their petition, and that other
    “[i]nterested persons” could submit written comments, provided that all requests for hearings and
    comments were filed “not later than April 20, 2007” – a deadline which was two days after the
    agency had already denied the Workers’ petition. See 72 Fed. Reg. at 17,938.10
    In its official Negative Determination Regarding Eligibility to Apply for Worker Adjustment
    Assistance and Alternative Trade Adjustment Assistance, the Labor Department stated that Welex’s
    sales “increased substantially in 2006 compared with 2005 and thus were not adversely affected by
    imports.” A.R. 23. The agency thus ruled that there was no evidence that increased imports of
    “articles like or directly competitive with” the equipment produced by the company had resulted in
    layoffs; nor did the agency find evidence of a “shift in production” to a foreign country. A.R. 22-23.
    See also 72 Fed. Reg. at 26,425 (notice of denial of petition) (same). Instead, the Labor Department
    10
    In other words, the Labor Department denied the Workers’ petition even before the time
    had expired for the Workers to seek a hearing on that petition. Compare BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1315
     (noting that, in that case, “the agency’s Federal Register notice of the initiation
    of the investigation invited the Workers to seek a hearing on a petition that the agency had already
    denied”).
    Court No. 07-00314                                                                             Page 12
    concluded that “[t]he dominant cause of worker separations at Blue Bell in early 2007 [was] the
    complete transfer of production to another manufactory which is domestically located.” A.R. 23.
    The Labor Department sent copies of its Negative Determination to the Workers, along with
    a standard form letter advising them of their right to seek administrative reconsideration. That letter
    said nothing about the Workers’ right to challenge the Labor Department’s denial of their
    TAA/ATAA petition in court without first seeking reconsideration before the agency. A.R. 25-28.11
    B. The Labor Department’s Consideration of the Workers’ Request for Reconsideration
    The Workers promptly sought reconsideration of the Labor Department’s denial of their
    TAA/ATAA petition. In their request for reconsideration, the Workers aimed to clarify and further
    substantiate facts that they thought may have been overlooked during the agency’s initial
    investigation.
    In their request for reconsideration, the Workers reiterated to the Labor Department that they
    had been told by Welex officials that their layoffs were due to competition from increased imports.
    A.R. 35. To further document their claim and to help establish Welex’s financial status leading up
    to the layoffs, the Workers submitted for the Labor Department’s consideration a detailed formal
    statement from the Trustee/Business Agent of their local union, which confirmed that Welex
    officials indeed had informed workers that the relocation of company manufacturing operations, and
    11
    See BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1317
     (criticizing Labor Department’s failure
    to advise workers whose TAA petition had been denied that they could seek immediate judicial
    review rather than administrative reconsideration by the agency); see also Former Employees of Int’l
    Business Machines v. U.S. Sec’y of Labor, 
    29 CIT 1360
    , 1370, 
    403 F. Supp. 2d 1311
    , 1321 (2005)
    (same) (“IBM I”).
    Court No. 07-00314                                                                           Page 13
    the attendant layoffs of the Blue Bell employees, were due to both “domestic and overseas
    competition”:
    I was present during negotiations between Welex Inc. and Teamsters Local # 384 in
    2005. At the negotiations it was stated several times that Welex was having financial
    difficulties due to the loss of several million dollars over the years 2004 and 2005.
    Welex claimed that these losses were due to competition overseas as well as
    domestic . . . and asked help from our membership to do whatever it could to help
    Welex regain financial stability and keep what [Welex’s President] referred to as the
    “family” from having to either close or possibly move. . . .
    Having heard threats of moving before, we asked if our auditors could have access
    to the financial books of Welex to determine if, in fact, they were being honest about
    their losses. Our auditors did check the books and relayed the fact that Welex did
    indeed have losses in the millions in years 2004 and 2005. As a result of this
    information our Members ratified a contract in 2006 . . . [which] had a wage and
    benefit re-opener for January 2007 whereby we had the right to negotiate new wages
    based on the profitability of Welex in 2006.
    When it came time to negotiate the wage and benefit re-opener in December of 2006
    Welex informed us that they would be moving to North Carolina (even though
    profitable in 2006) so they could cut costs in order to compete with domestic and
    overseas competition.
    A.R. 36 (emphases added).
    The Labor Department was unmoved. The agency took no steps to investigate the
    representations in the Workers’ request for reconsideration or in the union official’s formal
    statement. Nevertheless, more than six weeks passed before the agency notified the Workers that
    it was denying their request.
    In its Dismissal of Application for Reconsideration, the Labor Department stated only that
    “[t]he application did not contain new information supporting a conclusion that the determination
    was erroneous, and also did not provide a justification for reconsideration of the determination that
    was based on either mistaken facts or a misinterpretation of facts or of the law.” 72 Fed. Reg.
    Court No. 07-00314                                                                           Page 14
    39,080; A.R. 39, 42. The agency’s letter to the Workers shed at least somewhat more light on the
    basis for the agency’s decision, stating that “[w]hen assessing eligibility for TAA, the Department
    exclusively considers sales, production, imports and shifts in plant production abroad during the
    relevant time period (one year prior to the date of the petition).” A.R. 40-41. There is, however,
    no indication that the agency considered the extent to which the union official’s detailed statement
    cast doubt on the credibility of statements made by Welex officials on which the agency’s
    decisionmaking had relied (on such critical topics as company profitability and the nature and extent
    of foreign competition). Instead, the Labor Department’s letter to the Workers simply repeated the
    agency’s earlier conclusion that “the predominant cause of worker separations at the subject firm
    was related to a transfer in production from Blue Bell, Pennsylvania to another domestic facility and
    therefore imports did not contribute importantly to the layoffs at the subject plant.” 
    Id.
    This action ensued. In lieu of filing an Answer with the Court, the Government sought, and
    was granted, a voluntary remand to conduct a further investigation and to make a redetermination
    as to the Workers’ eligibility for TAA and ATAA benefits.
    C. The Labor Department’s Investigation on Remand
    On remand, the Labor Department for the first time began to closely scrutinize the Workers’
    representations and the information supplied by Welex, and to seek to reconcile the two.
    The Labor Department requested that Welex provide production data (which it had failed to
    submit in the agency’s earlier investigation), as well as more detailed sales data;12 and the agency
    12
    On remand, the Labor Department also changed the period for which it sought information.
    Because the Workers’ petition was filed on March 26, 2007, the agency properly sought sales and
    Court No. 07-00314                                                                           Page 15
    repeatedly pressed for clarification of the company’s responses. See, e.g., C.S.A.R. 1, 4, 7, 12-15,
    17, 29-31, 38, 48. The agency also compared the company data supplied in the initial investigation
    to that provided in the course of the remand investigation, and probed apparent discrepancies. See,
    e.g., C.S.A.R. 30-31, 38, 48. In addition, the Labor Department informed the Workers’ counsel of
    the data that the agency was seeking from Welex, and solicited the Workers’ recommendations as
    to “any request[s] for additional information” which the agency should seek from the company. See
    S.A.R. 21-22.
    The Workers’ counsel responded with a suggested list of questions for Welex. See S.A.R.
    23-25. In addition, the Workers submitted for the Labor Department’s consideration an affidavit
    by one of the petitioners in which he attests that an attorney for Welex advised him that the company
    experienced financial losses in 2004, 2005, and 2006, and that the company’s “devastating financial
    losses” and the relocation of manufacturing operations to North Carolina “were due in large part to
    competition from imports, particularly those from China.” S.A.R. 26-28. When the Labor
    Department sought to verify the statements in the petitioner’s affidavit, Welex’s counsel confirmed
    that, indeed, in the course of January 2007 negotiations on behalf of the company, he had stated that
    Welex had “lost money in the recent past, specifically 2005 and 2006.” C.S.A.R. 52-53. However,
    production data for January through March of 2006 and 2007 (rather than only January and February
    of the two years, as the agency did in its initial investigation). Compare, e.g., C.S.A.R. 7 with
    C.A.R. 12. See also 73 Fed. Reg. at 39,045 (S.A.R 65) (explaining that “[t]he TAA/ATAA petition
    date is March 26, 2007. Therefore, the Department must determine whether imports of plastic
    extrusion equipment . . . have increased during March 26, 2006 through March 25, 2007 (relevant
    period) compared to the base period (the four quarters immediately prior to March 26, 2006).”).
    Court No. 07-00314                                                                          Page 16
    he further asserted that he had “absolutely no recollection whatsoever of having ascribed foreign
    competition as the basis for [those] losses.” Id.13
    The picture came into sharp focus following a telephone conversation between a senior
    Labor Department official and the President of Welex. According to the internal memorandum
    memorializing that call, in the course of his conversation, the senior Labor Department official
    learned that, in fact, although company sales and production had increased overall in 2006, sales
    dropped in the second half of that year after a very strong first half. C.S.A.R. 54; 73 Fed. Reg. at
    39,045. He also confirmed that only a handful of U.S. companies produce plastic extrusion
    machinery domestically. C.S.A.R. 54.
    In light of information obtained in the telephone call, the senior Labor Department official
    concluded that – because Welex machinery is manufactured to order, and in light of the durable
    nature of the machinery – “a survey [of Welex customers] would not accurately reflect the impact
    of imports.” C.S.A.R. 54; S.A.R. 55-57, 66; 73 Fed. Reg. at 39,045-46. Instead, because Welex
    “accounts for a major share of the [domestic] industry,” the senior Labor Department official
    13
    To be sure, nothing in the Welex attorney’s statement to the Labor Department suggested
    that the cause of the company’s losses and the relocation of manufacturing operations to North
    Carolina was anything other than “competition from imports, particularly those from China,” as the
    affidavit filed by the Workers indicated. Compare C.S.A.R. 53 with S.A.R. 27. The attorney
    attested only that the relocation was driven by “the high cost of doing business in Pennsylvania”
    (including labor and other costs), that he had no specific recollection of attributing the company’s
    losses and the relocation of manufacturing operations to foreign competition in a conversation with
    one of the petitioning Workers, and that “it is not the kind of thing [he] would be likely to say.”
    C.S.A.R. 53.
    Court No. 07-00314                                                                             Page 17
    determined that data on “aggregate imports” would be a more reliable indicator of the impact of
    foreign competition on the company. C.S.A.R. 54; S.A.R. 55-57, 66; 73 Fed. Reg. at 39,046.14
    Based on the senior Labor Department official’s analysis, the agency consulted two tables
    compiling official tariff and trade data from the U.S. Department of Commerce and the U.S.
    International Trade Commission, which document imports of extruder systems into the United States
    during the relevant time period. Those data indicate that imports rose significantly in 2007. S.A.R.
    55-57, 66-67; 73 Fed. Reg. at 39,046. In addition, the agency reviewed information provided by an
    industry trade association, to gain a better understanding of the structure of the industry. S.A.R. 58-
    60, 63; 73 Fed. Reg. at 39,046.
    As a result of the remand investigation, the Labor Department found that Welex’s Blue Bell
    plant “ceased operations in January 2007 and permanently closed.” The agency therefore concluded
    that the Workers satisfied the TAA criterion concerning worker separations from a subject firm.
    S.A.R. 64; 73 Fed. Reg. at 39,045. On remand, the Labor Department further found that “although
    sales and production at [Welex] increased in the calendar year 2006 from calendar year 2005 levels,
    sales orders decreased in the latter part of 2006 and into the earlier part of 2007.” The agency thus
    concluded that Welex’s “sales and production declined absolutely” during the relevant period,
    satisfying that TAA criterion. S.A.R. 64; 73 Fed. Reg. at 39,045.
    In addition, the Labor Department was required to determine “whether imports of plastic
    extrusion equipment (or articles like or directly competitive with the plastic extrusion equipment
    14
    According to the internal memorandum memorializing the phone conversation, the Welex
    official conceded that “[t]here [were] imports of extrusion equipment but [he] didn’t feel that
    imports impacted his company.” C.S.A.R. 54.
    Court No. 07-00314                                                                            Page 18
    produced at [Welex’s Blue Bell plant])” increased during the relevant period. If so, the agency also
    had to determine “whether the increased imports contributed importantly to . . . [Welex’s] sale[s]
    and/or production declines and workers’ separations.” S.A.R. 65; 73 Fed. Reg. at 39,045. Based
    on the agency’s research conducted in the course of the remand (as discussed above), the Labor
    Department concluded that there was “a significant increase in imports of plastic extrusion
    equipment (and articles like or directly competitive with plastic extrusion equipment produced at
    [Welex])” during the relevant period. S.A.R. at 66-67; 73 Fed. Reg. at 39,045-46. The agency
    further concluded that “the period of increased imports corresponds with the period during which
    [Welex’s] sales orders declined,” and that because Welex’s sales “constitute a meaningful portion
    of the U.S. plastic extrusion equipment market,” “increased U.S. imports would likely have had a
    significant impact” on the company. The Labor Department thus determined that the Workers
    satisfied the TAA criterion concerning the impact of increased imports on sales and/or production,
    as well as worker separations. S.A.R. 67; 73 Fed. Reg. at 39,046.
    Finally, because “[a] significant number of [Welex] workers . . . are age 50 or over and
    possess skills that are not easily transferable,” and because “[c]ompetitive conditions within the
    industry are adverse,” the Labor Department further determined that the criteria for certification for
    Alternative Trade Adjustment Assistance were also satisfied. S.A.R. 67; 73 Fed. Reg. at 39,046.
    The Labor Department thus ultimately concluded, on remand, that “there was a total
    separation of a significant number or proportion of workers at the subject firm, that there were
    subject firm sales and production declines, and that increased imports of articles like or directly
    Court No. 07-00314                                                                              Page 19
    competitive with plastic extrusion equipment produced at the subject firm contributed importantly
    to the subject firm declines and the workers’ separations.” S.A.R. 68; 73 Fed. Reg. at 39,046.
    Accordingly, on remand, the Labor Department reversed its two previous denials, granting
    the Workers’ TAA/ATAA petition, and certifying them as eligible to apply for TAA and ATAA
    benefits:
    All workers of Welex, Inc., Blue Bell, Pennsylvania, who became totally or partially
    separated from employment on or after March 26, 2006, through two years from the
    issuance of this revised determination, are eligible to apply for Trade Adjustment
    Assistance under Section 223 of the Trade Act of 1974, and are eligible to apply for
    alternative trade adjustment assistance under Section 246 of the Trade Act of 1974.
    S.A.R. 68; 73 Fed. Reg. at 39,046.
    III. Analysis
    In this case, as in so many other TAA/ATAA cases appealed to the court in recent years, the
    Workers’ dogged persistence ultimately paid off. The Workers are, of course, gratified that the
    Department of Labor finally granted their petition. However, the ready availability of data
    establishing their eligibility only serves to underscore the fact that the Labor Department could –
    and should – have certified them in the first place, within 40 days of the receipt of their petition. See
    
    19 U.S.C. § 2273
     (Supp. II 2002) (requiring agency determination “[a]s soon as possible,” “but in
    any event not later than 40 days” after filing of petition).
    In sum, as set forth in greater detail below, it exalts form over substance to characterize as
    an “investigation” the Labor Department’s superficial review of the Workers’ petition at the agency
    Court No. 07-00314                                                                             Page 20
    level.15 The fact that the Workers were forced to press their claim for months on end, past the initial
    investigation and through administrative reconsideration, and – ultimately – had to haul the Labor
    Department into court to compel the agency to take a hard look at their claim demonstrates the
    agency’s persistent failure to fulfill both its statutory mandate and its obligations under its own
    regulations, which affirmatively require the agency to “conduct [its] investigation[s] with the utmost
    regard for the interests of the petitioning workers” and to “marshal all relevant facts” before making
    its determinations granting or denying workers’ petitions. See Stidham v. U.S. Dep’t of Labor, 
    11 CIT 548
    , 551, 
    669 F. Supp. 432
    , 435 (1987) (citation omitted); 
    29 C.F.R. § 90.12
     (2007).16
    A. The Labor Department’s Failure to Identify and Resolve
    Discrepancies and Inconsistencies in Information Provided to It
    The Labor Department’s initial investigation consisted of little more than skimming the four
    pages of the Workers’ petition, reviewing the information provided by Welex on the agency’s
    standard five-page “fill-in-the-blank” Business Confidential Data Request questionnaire, and
    (apparently) a brief follow-up telephone conversation with Welex’s Vice President/General
    Manager. A.R. 1-4; C.A.R. 11-15, 21.17 The Labor Department investigator made no attempt to
    15
    As BMC observed, an “investigation” is defined as a “detailed examination” or “a
    searching inquiry,” “an official probe.” Webster’s Third New International Dictionary (Unabridged)
    1189 (2002). See BMC, 30 CIT at ____ n.29, 
    454 F. Supp. 2d at
    1324 n.29. The Labor
    Department’s track record in TAA cases in this court belies any suggestion that the agency’s typical
    initial review of a TAA petition can fairly be described as an “investigation.” 
    Id.
    16
    All citations to regulations are to the 2007 edition of the Code of Federal Regulations.
    17
    As discussed above, although there is no documentation in the record of such a
    conversation, the internal agency memorandum setting forth the “Findings of the Investigation”
    reflects information attributed to Welex which is not found elsewhere in the record. See n.8, supra.
    Court No. 07-00314                                                                           Page 21
    resolve several key discrepancies and inconsistencies in the information on which the agency relied
    to deny the Workers’ TAA/ATAA petition. Indeed, there is no indication that the investigator ever
    even recognized them.
    Chief among these discrepancies and inconsistencies was the reason for the closure of the
    Pennsylvania plant and the move to North Carolina. Thus, for example, the Labor Department
    investigator never questioned Welex’s Vice President/General Manager as to why the space
    constraints of an existing facility in Pennsylvania would compel a full-scale relocation of more than
    400 miles. If the layout of the existing plant were the true concern, there is no apparent logical
    reason why appropriate space would not have been identified in Pennsylvania (or certainly
    somewhere short of North Carolina). But the Labor Department investigator never broached the
    issue. Similarly, the agency investigator failed to confront the Welex official with the news article
    in which he is quoted attributing the plant closure and relocation to foreign competition, and where
    – contrary to his later account – he says virtually nothing about layout and space issues.18 Compare
    A.R. 4 (news article quoting Welex Vice President/General Manager attributing relocation, at least
    in part, to pressure of foreign competition) with C.A.R. 21 (internal agency memorandum indicating
    that Welex Vice President/General Manager attributed relocation to problems with layout of Blue
    Bell plant).19
    18
    In fact, the Times Herald news article actually quotes Welex’s Vice President/General
    Manager disclaiming space as a significant issue: “Our primary reason for going [to North Carolina]
    is to be more competitive, because the facility we’re putting together is about the same size, but
    much more efficient for our operations.” A.R. 4 (emphasis added).
    19
    As a matter of pure logic, the mere fact that a company states that layoffs are part of a
    “restructuring” of the company, or are designed to “increase efficiency” or to promote operation “in
    Court No. 07-00314                                                                           Page 22
    The Labor Department investigator also never questioned Welex about the statement in the
    Workers’ petition (submitted under oath), attesting that company representatives had told them that
    foreign competition was to blame for the Blue Bell plant’s closure and the relocation of
    manufacturing operations to North Carolina, where production costs were lower. Indeed, there is
    no indication in the record that the investigator even mentioned the Workers’ sworn statement in his
    communications with Welex.
    In short, the Labor Department not only made no attempt to reconcile the discrepancies
    between the Workers’ statement that the relocation was due to foreign competition and a Welex
    official’s attribution of the relocation to problems with the layout of the Blue Bell plant – what is
    worse, the agency made no attempt to resolve the apparent discrepancies between the two conflicting
    accounts given by that same Welex official.
    Just as the Labor Department erred in failing to confront Welex with the Workers’
    statements, so too the agency erred by not confronting the Workers with the general gist of the
    company’s representations. The agency investigator thus deprived the Workers of any opportunity
    a cost-effective and timely manner” says nothing about whether or not the layoffs are attributable
    to the pressure of low-cost imports or other foreign competition. As a general principle, companies
    are always striving to operate in an efficient, cost-effective, and timely manner. For purposes of a
    TAA/ATAA analysis, the relevant question is: “Why? Why is the company now particularly
    concerned about the efficiency and cost-effectiveness of its operations? Is the company’s concern
    being driven by increased imports, or other foreign competition?” See, e.g., BMC, 30 CIT at ____
    n.32, 
    454 F. Supp. 2d at
    1326-27 n.32 (criticizing Labor Department for accepting such statements
    by employers as proof that layoffs not linked to increased imports); Former Employees of Int’l
    Business Machines v. U.S. Sec’y of Labor, 31 CIT ____, ____ at n.72, 
    483 F. Supp. 2d 1284
    , 1335
    at n.72 (2007) (same) (“IBM II”).
    Court No. 07-00314                                                                           Page 23
    to comment on the information supplied by the company, or to procure and proffer evidence to
    refute Welex’s assertions.
    In addition to the dispute as to the reasons for the closure of the Pennsylvania plant and the
    relocation to North Carolina, there was yet another significant discrepancy in the record which the
    Labor Department either overlooked or chose to ignore. As section II.A above explains, Welex’s
    Vice President/General Manager apparently told the Labor Department that the company’s dramatic
    “dip in sales for January-February 2007” (compared to January-February 2006) was due to the
    relocation of manufacturing operations during that period in 2007. See C.A.R. 21. It is easy to
    understand why the relocation in early February 2007 would have affected production. But it is far
    from clear why the relocation would have had a major impact on sales, as Welex’s Vice
    President/General Manager insisted, in light of the fact that the company’s administrative and
    managerial headquarters remained in Pennsylvania. See C.A.R. 11, 20. Yet this inconsistency too
    escaped the agency’s scrutiny.
    The Labor Department’s handling of the Workers’ request for reconsideration was even more
    troubling. Together with their request for reconsideration, the Workers presented the agency with
    a detailed formal statement by a union official. See A.R. 36. The contents of that statement should
    have raised some fairly grave doubts about the credibility of the company’s representations to the
    agency on topics such as company profitability and foreign competition – critical representations,
    on which the agency had predicated its decisionmaking. The Labor Department nevertheless made
    no attempt to resolve the obvious discrepancies and inconsistencies between the statements of the
    union official and those of Welex, and, rather incredibly, did nothing further to investigate the
    Court No. 07-00314                                                                             Page 24
    Workers’ claims – not even a phone call or an e-mail message to either the Workers or to Welex.
    Compare A.R. 35-36 with 
    72 Fed. Reg. 39,080
    ; A.R. 39-42. Instead, the agency continued to rely
    on the bald, unsworn, uncorroborated, and unverified statements of a Welex executive who had
    himself given at least two inconsistent statements on the topic of the reasons for the company’s
    closure of the Blue Bell plant and its relocation of manufacturing operations to North Carolina.
    Taken as a whole, the Labor Department’s investigation in this case was yet another classic
    illustration of “the agency’s persistent failure to verify the accuracy of the information on which it
    relies,” as well as “its pattern of turning a blind eye to obvious inconsistencies and discrepancies in
    the record before it.” BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1337
    .
    Only after this action was filed and the voluntary remand granted did the Labor Department
    begin to seriously probe the merits of the Workers’ petition. Even the cursory recitation of the facts
    above makes it clear that the Labor Department could – and should – have done much more much
    earlier to obtain the necessary information, by scrutinizing the company’s statements, seeking
    clarification where necessary, and pressing to resolve the obvious discrepancies and inconsistencies
    in the record before it, consistent with its legal obligation to “marshal all relevant facts” before
    reaching its determination. See 
    29 C.F.R. § 90.12
    .
    Court No. 07-00314                                                                             Page 25
    B. The Labor Department’s Over-Reliance
    on Employer-Provided Information
    Not only did the Labor Department consistently fail to identify and reconcile inconsistencies
    and discrepancies in the information provided to it in the course of its investigation, it also
    consistently credited the information proffered by Welex, and rejected that provided by the Workers,
    without articulating any rational basis for that action. See generally BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1328-37
     (discussing the agency’s proclivity in TAA/ATAA investigations to rely on
    employer-provided information to the exclusion of that provided by petitioning workers, surveying
    relevant caselaw, and highlighting various incentives and motivations that might influence accuracy
    and reliability of employer-provided information).
    The reliability of the information provided by Welex was undermined both by inherent
    internal inconsistencies (including the Vice President/General Manager’s conflicting statements
    about the factors behind the plant closure and the relocation of manufacturing operations, the lack
    of any reasoned explanation for the company’s inability to find appropriate space in the
    Pennsylvania locale, and the absence of a logical connection between the company’s drop in sales
    and the relocation of its manufacturing operations), as well as by the fact that it was fundamentally
    in conflict with information supplied by the Workers on key points (such as company profitability
    and the nature and extent of import competition).
    The Labor Department’s unquestioning reliance on the information provided by Welex is
    particularly difficult to square with the agency’s wholesale failure to contact the Workers to probe
    the truth of their assertions as well the information supplied in the union official’s formal statement,
    Court No. 07-00314                                                                            Page 26
    and to solicit their comments on the company’s general representations. As explained in section II.
    A above, although the Labor Department’s “Petition Log Sheet” indicates that the agency contacted
    the Workers, there is nothing in the administrative record to document that any such communication
    ever actually occured. See A.R. 7.
    In short, despite the inherent discrepancies and inconsistencies in the (unsworn) information
    provided by Welex, and even though that information was wholly at odds on critical points with
    detailed, specific information supplied by the Workers (some of it under oath), and notwithstanding
    the fact that the agency made no effort whatsoever to reconcile any of those numerous discrepancies
    and inconsistencies – or, indeed, even to contact the Workers – the Labor Department nevertheless
    chose to rely exclusively on information supplied by the company to deny the Workers’ petition, not
    merely once, but twice.
    The Labor Department is entitled to base its TAA/ATAA determinations on statements of
    company officials “if the Secretary reasonably concludes that those statements are creditworthy”
    and if the statements “are not contradicted by other evidence.” See Former Employees of Marathon
    Ashland Pipe Line, LLC v. Chao, 
    370 F.3d 1375
    , 1385 (Fed. Cir. 2004). But this was not such a
    case. As the Court of Appeals has held, where – as here – the evidence is in conflict, the agency is
    “precluded . . . from relying on the representations by the employer” and is required to “take further
    investigative steps before making [its] certification decision.” 
    Id.
     (emphases added).
    The Labor Department’s flawed investigative methodology in this case took no account of
    the Court of Appeals’ caution in Marathon Ashland. As BMC observed, “there is no apparent
    rational basis for treating information supplied by employers as inherently and necessarily more
    Court No. 07-00314                                                                             Page 27
    reliable and authoritative than that provided by petitioning workers – particularly where the
    employer’s information is unsworn, unverified, and uncorroborated, or where it conflicts with
    information submitted by the petitioning workers.” BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1334
    .20 This is yet another disturbing case where Labor Department investigators “seem[ed] almost
    gullible in their willingness to accept at face value virtually anything [the] employer sa[id] – . . .
    without even confronting the employer with other, conflicting information provided by [the]
    petitioning workers (. . . [and, here, even by] the employer itself).” 
    Id.,
     30 CIT at ____, 
    454 F. Supp. 2d at 1331
    .
    20
    As BMC explained, just as petitioning workers may have motivations to stretch the truth,
    so too employers “have certain inherent incentives to be less than candid and fully forthcoming.”
    BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1332
    . For example, particularly in today’s climate,
    employers may be reluctant to acknowledge layoffs and their underlying causes, for political,
    economic, and public relations reasons. See 
    id.,
     30 CIT at ____, 
    454 F. Supp. 2d at 1332-33
    . In
    other cases, the employer may not understand that – unlike the unemployment compensation system
    – the employer has no financial stake in the outcome of a TAA petition. 
    Id.,
     30 CIT at ____, 
    454 F. Supp. 2d at 1333
    .
    The reliability of employer-provided information is also affected by the availability of the
    requisite information, as well as the knowledge and competence of the Labor Department’s source(s)
    at a company. Thus, some employers may lack ready access to the information that the Labor
    Department seeks. BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1333
    . And, in other cases, “the
    company officials who respond to the Labor Department’s inquiries may not intend to mislead the
    agency, but instead may simply lack the requisite knowledge of the company’s product lines,
    markets, and operations.” 
    Id.,
     30 CIT at ____, 
    454 F. Supp. 2d at 1334
    . Ultimately, of course, it
    is the Labor Department which bears the responsibility for ensuring the accuracy and reliability of
    the sources on which it chooses to base its TAA/ATAA determinations.
    Court No. 07-00314                                                                          Page 28
    C.     The Labor Department’s Failure to Consult
    Other Publicly-Available Sources of Information
    Quite apart from the Labor Department’s blind faith in employer-provided information, its
    failure to contact the petitioning Workers, and its willingness to overlook or ignore contradictory
    evidence in the record before it, there was yet another problem with the agency’s investigation:
    Here, as in numerous other cases, agency investigators failed to make timely use of valuable sources
    of information that are readily available to them. See generally BMC, 30 CIT at ____, 
    454 F. Supp. 2d at 1337-39
     (criticizing agency’s routine failure to consult publicly-available sources of
    information, and collecting illustrative cases).
    It is shocking how easily the Labor Department was able to obtain the critical information
    on imports which resulted in the Workers’ certification. As discussed in section II.C above,
    following a conversation with a Welex official, a senior agency official determined that – given the
    nature of the industry and the company’s role in it – data on aggregate imports of plastic extruder
    systems would better reflect the impact, if any, of foreign competition on Welex’s sales and
    production (rather than a customer survey, or continued agency reliance on the uncorroborated
    representations of company representatives). C.S.A.R. 54; S.A.R. 55-57, 66; 73 Fed. Reg. at 39,046.
    With just a few quick clicks of a computer mouse, the Labor Department was able to access
    a public website and obtain the requisite government-compiled import statistics, which confirmed
    that aggregate imports increased significantly during the relevant period, and coincided with the
    significant drop in Welex’s sales orders. S.A.R. 55-57, 67. The Labor Department therefore
    concluded that “increased U.S. imports would likely have had a significant impact on the subject
    Court No. 07-00314                                                                            Page 29
    firm” – a key prerequisite to certification of the Workers here. S.A.R. 67; 73 Fed. Reg. at 39, 046.
    Again, it is black letter law that the Labor Department is obligated to “conduct [its]
    investigation[s] with the utmost regard for the interests of the petitioning workers” and to “marshal
    all relevant facts” before making its determinations granting or denying displaced workers’ petitions.
    See Stidham, 11 CIT at 551, 
    669 F. Supp. at 435
    ; 
    29 C.F.R. § 90.12
    . In light of those obligations,
    the resourcefulness that the senior agency official ultimately demonstrated here should be not the
    exception, but the rule, in TAA/ATAA investigations.21
    IV. Conclusion
    The Labor Department’s failure to fulfill its solemn obligations to the Workers in this case
    cost them dearly. Delays in TAA/ATAA certification can take a devastating human toll. See
    Former Employees of Chevron Prods. Co. v. U.S. Sec’y of Labor, 
    27 CIT 1930
    , 1942, 
    298 F. Supp. 2d 1338
    , 1349 (2003) (explaining that “as a general principle, the effectiveness of [TAA] depends
    upon its timeliness,” and discussing the often dramatic consequences of unemployment) (“Chevron
    III”).
    Although it was belated, the Labor Department performed a proper investigation on remand;
    and a review of the administrative record as a whole indicates that the agency’s Revised
    Determination on Remand is supported by substantial evidence, and is otherwise in accordance with
    21
    See, e.g., Brad Brooks-Rubin, “The Certification Process for Trade Adjustment Assistance:
    Certifiably Broken,” 7 U. Pa. J. Labor & Emp. L. 797, 822-23 (2005) (arguing that, in TAA
    investigations, agency should be required to consult, in addition to information supplied by
    employer, “objective, third party evidence” such as “trade-specific publications, trade data for an
    industry, consultations with industry experts, etc.”).
    Court No. 07-00314                                                                 Page 30
    law. See 
    73 Fed. Reg. 39,045
     (July 8, 2008). The Department of Labor’s Remand Determination
    certifying the Workers for TAA and ATAA is therefore sustained.
    Judgment will enter accordingly.
    /s/ Delissa A. Ridgway
    ___________________________________
    Delissa A. Ridgway
    Judge
    Decided: December 23, 2008
    New York, New York