Cruz v. Visual Perceptions, LLC ( 2014 )


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    NORMA I. CRUZ v. VISUAL PERCEPTIONS,
    LLC, ET AL.
    (SC 19015)
    Rogers, C. J., and Palmer, Zarella, Eveleigh, McDonald, Espinosa and
    Vertefeuille, Js.
    Argued October 31, 2013—officially released February 11, 2014
    David R. Makarewicz, with whom was Richard D.
    Carella, for the appellants (defendants).
    Proloy K. Das, with whom was Andrew L. Houlding,
    for the appellee (plaintiff).
    Opinion
    ROGERS, C. J. The issue that we must resolve in
    this certified appeal is whether the trial court properly
    determined that a letter agreement between the parties
    plainly and unambiguously constituted a contract for
    a defined period of time or, instead, the letter agreement
    reasonably could be interpreted as governing the terms
    and conditions of the plaintiff’s at-will employment.1
    The plaintiff, Norma I. Cruz, brought an action against
    the defendant Visual Perceptions, LLC,2 alleging that
    she and the defendant had entered into a letter
    agreement for a fixed term of employment of thirty-
    six months and that the defendant had violated the
    agreement by terminating her employment before the
    term expired, without good cause. After a trial to the
    court, the trial court concluded that, on its face, the
    letter agreement explicitly provided that the plaintiff’s
    employment was for a fixed duration and that the defen-
    dant had breached the agreement by terminating the
    plaintiff without good cause. Accordingly, the court
    rendered judgment for the plaintiff and awarded her
    compensatory damages. The defendant then appealed
    to the Appellate Court claiming, inter alia, that the trial
    court improperly had concluded that the parties had
    entered into an employment contract for a fixed term.
    The Appellate Court affirmed the judgment of the trial
    court. Cruz v. Visual Perceptions, LLC, 
    136 Conn. App. 330
    , 342, 
    46 A.3d 209
    (2012). We then granted the defen-
    dant’s application for certification to appeal to this
    court on the following issue: ‘‘Did the Appellate Court
    properly affirm the trial court’s determination that the
    plaintiff was a contract employee for a defined period of
    time and was discharged in violation of that contract?’’
    Cruz v. Visual Perceptions, LLC, 
    306 Conn. 903
    , 903–
    904, 
    52 A.3d 730
    (2012). We conclude that both the
    Appellate Court and the trial court improperly deter-
    mined that, on its face, the letter agreement constituted
    a contract for a definite term. Instead, we conclude that
    the letter agreement was ambiguous on this point and,
    therefore, the trial court should have considered extrin-
    sic evidence to determine the intent of the parties.
    Accordingly, we reverse the judgment of the Appellate
    Court and conclude that the case must be remanded to
    the trial court for further factual findings in a new trial.
    The Appellate Court’s majority opinion sets forth the
    following relevant facts and procedural history. ‘‘The
    plaintiff was hired as a laboratory manager by the defen-
    dant in February, 2006. On February 2, 2006, the plaintiff
    and [Robert W. Aube, Jr., the defendant’s principal]
    signed a document that included the plaintiff’s rate of
    compensation, commission opportunities, benefits and
    work schedule. Thereafter, on April 6, 2006, the plaintiff
    and Aube signed a second document that revised the
    terms of the plaintiff’s employment, providing for a raise
    in her salary.
    ‘‘In February, 2007, the plaintiff provided Aube with
    a handwritten list of updated terms of her employment
    wherein she requested another raise. On March 1, 2007,
    the plaintiff and Aube signed a third document, stating
    ‘[t]his will cover the [thirty-six] month period starting
    April 1, 2007 and ending March 31, 2010.’3 Aube termi-
    nated the plaintiff’s employment [with the defendant]
    on October 16, 2008, and [this] litigation followed.
    ‘‘On January 6, 2010, the plaintiff filed a revised
    amended complaint.4 Count one alleged that the March
    1, 2007 document constituted an employment contract
    between the plaintiff and the defendant for a fixed term
    of thirty-six months, and that her termination breached
    that contract. Counts two and three sought an account-
    ing and payment of commissions for the term of the
    alleged employment contract against the defendant and
    Aube, respectively. The [defendant and Aube] filed an
    answer denying the existence of an employment con-
    tract and claiming, by way of special defenses, rescis-
    sion, payment, and accord and satisfaction as to all
    counts of the revised amended complaint. The [defen-
    dant and Aube] also claimed that Aube could not be
    liable personally pursuant to General Statutes § 34-134
    as to count three. The defendant asserted a counter-
    claim against the plaintiff for breach of contract, breach
    of the covenant of good faith and fair dealing, and statu-
    tory theft pursuant to General Statutes § 52-564.
    ‘‘The matter was tried to the court . . . . In its mem-
    orandum of decision, the court first determined that
    the March 1, 2007 document constituted a contract of
    employment for a definite term and was terminable
    only for good or just cause.’’ (Footnotes altered.) Cruz
    v. Visual Perceptions, 
    LLC, supra
    , 
    136 Conn. App. 332
    –
    33. Specifically, the trial court stated that ‘‘[o]n its face,
    the March 1, 2007 document contains the terms and
    conditions that were essential to the plaintiff’s employ-
    ment [by the defendant]. The document contains the
    plaintiff’s job title and description, schedule, salary,
    conditions for the receipt of a bonus, health insurance
    and retirement contribution benefits. Most significantly,
    the document explicitly states the duration of the plain-
    tiff’s employment: thirty-six months, from April 1, 2007,
    to March 31, 2010. Because the March 1, 2007 document
    is definite and certain as to its terms and requirements,
    it constitutes a valid and binding term employment
    contract.’’5
    ‘‘The court then determined that because the [defen-
    dant and Aube] did not present evidence to support a
    finding of good or just cause to terminate the plaintiff’s
    employment, the plaintiff was discharged in violation
    of the contract [and the court therefore found for the
    plaintiff on counts one and two of the revised amended
    complaint].6 The court found that the plaintiff was enti-
    tled to damages from the date of her termination
    through the end date of the term of the contract. On
    December 6, 2010, the court awarded the plaintiff
    $60,964.11, representing the plaintiff’s lost wages, less
    unemployment compensation, with the addition of med-
    ical expenses incurred due to a loss of health insurance
    coverage and an underpaid bonus.’’ (Footnote added.)
    Cruz v. Visual Perceptions, 
    LLC, supra
    , 
    136 Conn. App. 333
    . Thereafter, the trial court rendered judgment for
    the plaintiff on counts one and two of the revised
    amended complaint.
    The defendant then appealed to the Appellate Court.
    A majority of that court concluded that ‘‘the plain lan-
    guage of the contract unambiguously demonstrates that
    the parties intended to create a contract for a definite
    duration of thirty-six months. It specifically provides
    how many personal days would be allocated to the
    plaintiff for the duration of the contract and provides
    that any increase in health insurance premium would
    be absorbed by the defendant ‘for the duration of the
    contract.’ ’’ (Emphasis in original; footnote omitted.)
    
    Id., 337. The
    Appellate Court concluded that, because
    ‘‘the language of the contract is unambiguous, the con-
    tract must be given effect according to its terms.’’ 
    Id., 337 n.3.
    Accordingly, the Appellate Court held that ‘‘the
    [trial] court’s finding that the March 1, 2007 document
    was an employment contract for a definite term is not
    clearly erroneous.’’7 
    Id., 337. The
    Appellate Court there-
    fore affirmed the judgment of the trial court. 
    Id., 342. This
    certified appeal followed.
    The defendant claims on appeal that the Appellate
    Court improperly concluded that the language of the
    March 1, 2007 document (letter agreement), on its face,
    plainly and unambiguously demonstrates that the par-
    ties intended to create a contract for a definite term
    of thirty-six months.8 The defendant contends that the
    language of the letter agreement was ambiguous
    because it reasonably could be interpreted as governing
    the terms and conditions of the defendant’s at-will
    employment of the plaintiff. Accordingly, it contends,
    the trial court should have considered extrinsic evi-
    dence to determine the parties’ intent. It further con-
    tends that, although the trial court did not consider it,
    the extrinsic evidence clearly demonstrates that the
    parties did not intend to enter into a contract for a
    definite term of employment. The plaintiff contends
    that, to the contrary, the Appellate Court properly
    affirmed the trial court’s determination that the letter
    agreement, on its face, was a contract for a definite
    term. We conclude that the letter agreement was ambig-
    uous on its face as to whether it created a contract for
    a definite term or, instead, governed the terms and
    conditions of the defendant’s at-will employment of the
    plaintiff. We further conclude that the trial court must
    consider the extrinsic evidence and make factual find-
    ings as to the parties’ intent.
    We begin with our standard of review. The defendant
    contends that, because the trial court relied exclusively
    upon the language of the letter agreement to determine
    the intent of the parties, its interpretation of the con-
    tract is subject to plenary review. The plaintiff contends
    that, to the contrary, because the question of contract
    interpretation, being a question of the parties’ intent,
    is a question of fact, the Appellate Court properly sub-
    jected the trial court’s interpretation to review for clear
    error. We conclude that, because the trial court relied
    solely on the language of the letter agreement, which
    it determined to be plain and unambiguous, and because
    the parties disagree on that issue, the first question that
    this court must address is not whether the trial court’s
    substantive interpretation of the contract was correct,
    but the more fundamental question of whether the rele-
    vant language was plain and unambiguous. We conclude
    that that determination is a question of law subject to
    plenary review.
    ‘‘When the language of a contract is ambiguous, the
    determination of the parties’ intent is a question of fact
    . . . .’’ (Internal quotation marks omitted.) Ramirez v.
    Health Net of the Northeast, Inc., 
    285 Conn. 1
    , 13, 
    938 A.2d 576
    (2008). ‘‘[W]here there is definitive contract
    language, [however] the determination of what the par-
    ties intended by their contractual commitments is a
    question of law.’’ (Internal quotation marks omitted.)
    Tallmadge Bros., Inc. v. Iroquois Gas Transmission
    System, L.P., 
    252 Conn. 479
    , 495, 
    746 A.2d 1277
    (2000);
    see also 
    id., quoting 11
    S. Williston, Contracts (4th Ed.
    1999) § 30:6, pp. 77–83 (‘‘[t]he interpretation and con-
    struction of a written contract present only questions
    of law, within the province of the court . . . so long
    as the contract is unambiguous and the intent of the
    parties can be determined from the agreement’s face’’
    [internal quotation marks omitted]); Gateway Co. v.
    DiNoia, 
    232 Conn. 223
    , 230, 
    654 A.2d 342
    (1995)
    (‘‘because the trial court relied solely upon the written
    agreements in ascertaining the intent of the parties, the
    legal inferences properly to be drawn from the docu-
    ments are questions of law, rather than fact’’). It is
    implicit in this rule that the determination as to whether
    contractual language is plain and unambiguous is itself
    a question of law subject to plenary review.9 United
    Illuminating Co. v. Wisvest-Connecticut, LLC, 
    259 Conn. 665
    , 669–70, 
    791 A.2d 546
    (2002) (determination
    as to whether contract is ambiguous is subject to de
    novo review).10
    Accordingly, we must consider de novo whether the
    language in the letter agreement was plain and unambig-
    uous. ‘‘In determining whether a contract is ambiguous,
    the words of the contract must be given their natural
    and ordinary meaning. . . . A contract is unambiguous
    when its language is clear and conveys a definite and
    precise intent. . . . The court will not torture words
    to impart ambiguity where ordinary meaning leaves no
    room for ambiguity. . . . Moreover, the mere fact that
    the parties advance different interpretations of the lan-
    guage in question does not necessitate a conclusion
    that the language is ambiguous.’’ (Citations omitted;
    internal quotation marks omitted.) 
    Id., 670. ‘‘In
    contrast, a contract is ambiguous if the intent of
    the parties is not clear and certain from the language
    of the contract itself. . . . [A]ny ambiguity in a contract
    must emanate from the language used by the parties.
    . . . The contract must be viewed in its entirety, with
    each provision read in light of the other provisions . . .
    and every provision must be given effect if it is possible
    to do so.’’ (Citations omitted; internal quotation marks
    omitted.) 
    Id., 670–71. ‘‘If
    the language of the contract is
    susceptible to more than one reasonable interpretation,
    the contract is ambiguous.’’ 
    Id., 671. We
    conclude that the language of the letter agreement
    at issue in the present case reasonably may be interpre-
    ted as evincing either an intent to create a definite
    term of employment or an intent to set the terms and
    conditions of an at-will employment contract. First, the
    sentence providing that ‘‘[t]his will cover the [thirty-
    six] month period starting April 1, 2007, and ending
    March 31, 2010’’—a sentence on which both the trial
    court and the Appellate Court relied on heavily in sup-
    port of their interpretation—is, on its face, entirely con-
    sistent with either intent. The sentence does not plainly
    and unambiguously provide that the duration of the
    plaintiff’s employment will be thirty-six months or that
    she could not be terminated within that period, except
    for good cause, but reasonably can be interpreted as
    providing that the terms and conditions set out in the
    letter would apply during that period if the plaintiff
    continued to be employed by the defendant.
    Similarly, the portion of the letter agreement provid-
    ing that any increase in health insurance premiums
    would be absorbed by the defendant ‘‘for the duration
    of the contract’’ does not plainly and unambiguously
    indicate what the parties intended the duration of the
    agreement to be. The contractual language reasonably
    could be interpreted as contemplating that the
    agreement would terminate either when the plaintiff
    voluntarily left employment or was terminated by the
    defendant, or at the end of the thirty-six month period.
    The same reasoning applies to the provision governing
    the paid personal days that the plaintiff would receive
    in each year during the thirty-six month period. Accord-
    ingly, we conclude that the letter agreement was ambig-
    uous.11 Compare Slifkin v. Condec Corp., 
    13 Conn. App. 538
    , 548, 
    538 A.2d 231
    (1988) (language in employment
    contract providing that employee ‘‘would be afforded
    an opportunity to continue in the employ of [the
    employer] for a sufficient number of years to qualify
    for 100 [percent] vesting in each of the employer benefit
    plans’’ plainly and unambiguously constituted contract
    of employment for specified period [internal quotation
    marks omitted]).12
    When contractual language is plain and unambigu-
    ous, ‘‘to permit oral testimony, or prior or contempora-
    neous conversations, or circumstances, or usages [etc.],
    in order to learn what was intended, or to contradict
    what is written, would be dangerous and unjust in the
    extreme.’’ (Internal quotation marks omitted.) Tall-
    madge Bros., Inc. v. Iroquois Gas Transmission Sys-
    tem, 
    L.P., supra
    , 
    252 Conn. 502
    . Parol evidence is
    admissible, however, ‘‘to explain an ambiguity
    appearing in the instrument . . . .’’ (Internal quotation
    marks omitted.) Schilberg Integrated Metals Corp. v.
    Continental Casualty Co., 
    263 Conn. 245
    , 277, 
    819 A.2d 773
    (2003); see also 
    id. (‘‘[t]he parol
    evidence rule does
    not of itself, therefore, forbid the presentation of parol
    evidence, that is, evidence outside the four corners of
    the contract . . . but forbids only the use of such evi-
    dence to vary or contradict the terms of . . . a con-
    tract’’ [internal quotation marks omitted]).
    Because the letter agreement was ambiguous as to
    whether it was intended to constitute a contract of
    employment for a definite term or, instead, was
    intended to set the terms and conditions of an at-will
    employment contract, the trial court was required to
    resolve this ambiguity by considering the extrinsic evi-
    dence and making factual findings as to the parties’
    intent. It is elementary that neither this court nor the
    Appellate Court can find facts in the first instance. Hol-
    ley v. Commissioner of Correction, 
    62 Conn. App. 170
    ,
    180, 
    774 A.2d 148
    (2001) (‘‘[a]n appellate court cannot
    find facts or draw conclusions from primary facts
    found, but may only review such findings to see whether
    they might be legally, logically and reasonably found’’
    [emphasis in original; internal quotation marks omit-
    ted]). Accordingly, we conclude that the Appellate
    Court improperly affirmed the judgment of the trial
    court in favor of the plaintiff on the ground that the
    letter agreement plainly and unambiguously evinced
    the parties’ intent that it would be for a definite term,
    and the case must be remanded to the trial court so
    that the court may resolve the ambiguity as to the par-
    ties’ intent on the basis of the extrinsic evidence.13
    Finally, because it is likely to arise on remand, we
    address the plaintiff’s claim that, under the rule of con-
    tra proferentum, the letter agreement should be con-
    strued against the defendant because it drafted the
    contract. ‘‘After the court has examined all of the other
    factors that affect the search for the parties’ intended
    meaning . . . and the only remaining question is which
    of two possible and reasonable meanings should be
    adopted, the court will often adopt the meaning that is
    less favorable in its legal effect to the party who chose
    the words. This technique is known as contra proferen-
    tum. . . . The . . . rule has been described as being
    applicable only as a last resort, when other techniques
    of interpretation and construction have not resolved
    the question of which of two or more possible meanings
    the court should choose. One court wrote that the rule
    is a tie breaker when there is no other sound basis for
    choosing one contract interpretation over another. The
    rule is not applicable at all if only one reasonable mean-
    ing is possible. . . . [The rule] directs the court to
    choose between two or more possible reasonable mean-
    ings on the basis of their legal operation, i.e., whether
    they favor the drafter or the other party.’’ (Citations
    omitted; emphasis altered; internal quotation marks
    omitted.) Montoya v. Montoya, 
    91 Conn. App. 407
    , 420–
    21, 
    881 A.2d 319
    (2005), rev’d in part on other grounds,
    
    280 Conn. 605
    , 
    909 A.2d 947
    (2006).
    Thus, the trial court in the present case should invoke
    the rule of contra proferentum only as a last resort if
    it is unable to resolve the ambiguity in the letter
    agreement by considering the extrinsic evidence. It
    would make absolutely no sense to require the trial
    court to construe the agreement against the defendant
    if the extrinsic evidence showed that it was more likely
    than not that the parties had a contrary intent.14
    The judgment of the Appellate Court is reversed and
    the case is remanded to that court with direction to
    reverse the judgment of the trial court and to remand
    the case to that court for a new trial.
    In this opinion PALMER, ZARELLA, EVELEIGH,
    ESPINOSA and VERTEFEUILLE, Js., concurred.
    1
    ‘‘Employment at will grants both parties the right to terminate the rela-
    tionship for any reason, or no reason, at any time without fear of legal
    liability.’’ (Internal quotation marks omitted.) Thibodeau v. Design Group
    One Architects, LLC, 
    260 Conn. 691
    , 697–98, 
    802 A.2d 731
    (2002).
    2
    The plaintiff’s complaint also named as a defendant Robert W. Aube,
    Jr., a doctor of optometry, who was the principal of Visual Perceptions,
    LLC. The trial court concluded that Aube was not personally liable to the
    plaintiff. Accordingly, Aube was not aggrieved by the trial court’s decision;
    see Cadle Co. v. D’Addario, 
    268 Conn. 441
    , 443 n.1, 
    844 A.2d 836
    (2004)
    (party who prevails in trial court is not aggrieved); and neither the Appellate
    Court nor this court had appellate jurisdiction over his claims on appeal.
    See State v. Scott, 
    139 Conn. App. 333
    , 338, 
    55 A.3d 608
    (2012) (proof of
    aggrievement is essential prerequisite to Appellate Court’s jurisdiction);
    State v. Preston, 
    286 Conn. 367
    , 373 n.4, 
    944 A.2d 276
    (2008) (proof of
    aggrievement is prerequisite to this court’s jurisdiction). We note, however,
    that Aube and Visual Perceptions, LLC, filed a joint brief and none of the
    claims raised on appeal apply only to Aube. Because Visual Perceptions,
    LLC, was aggrieved by the decisions of the trial court and the Appellate
    Court, this court has jurisdiction to consider the claims. All references to
    the defendant in this opinion are to Visual Perceptions, LLC.
    3
    The March 1, 2007 document provided: ‘‘Norma Cruz Employment
    Contract:
    ‘‘This will cover the [thirty-six] month period starting April 1, 2007 and
    ending March 31, 2010. Your [t]itle would be Optical Lab Manager. You
    are responsible for all the eyeglasses produced from this office. You are
    responsible for the maintenance of the lens lab. You are responsible for the
    dispensary and all the related products and issues.
    ‘‘You would work Monday (9:00–5:30), Tuesday (9:00–5:30), Wednesday
    (9:00–5:30) and Thursday (9:00–7:30); and then alternating Friday (9:00–5:30)
    and Saturday (9:00–12:30). You will be compensated [$2300] per two weeks
    ([$59,800] per year). You are a salaried employee and any overtime is
    included in your salary. If your work day falls on a major holiday, you would
    be paid for the day. You would receive an adjusted bonus of 1 [percent] of
    net receipts in a month minus [$650], paid in the first payroll after the month
    ends. (If the monthly production is less than [$65,000], then no bonus). You
    will have matching 3 [percent] for the Simple IRA (at least $69 per pay
    period, [$1794] a year**) and health and dental insurance (Medical/Dental
    $341.61 per month, $4099.32 per year). Any increase in health insurance
    premium will be absorbed by [the defendant] for the duration of the contract.
    ‘‘Total Compensation will be $65,693.32 plus potential monthly bonus.
    ‘‘You will have [ten] paid personal days in 2007 that can be used for
    vacation/sick time. Once the [ten] days are used up your salary would be
    reduced $250 per day for any days missed. The days will be counted from
    January 1 to December 31, and reset to zero on January 1. You will have
    [twelve] days in 2008 and [fourteen] days in 2009 and [fifteen] days in 2010.
    ‘‘**You need to put 3 [percent] into the IRA to get the matching funds,
    which you are currently doing. (3 [percent] of [$2300] equals [$69] and any
    bonus would increase the IRA matching funds.)’’
    4
    ‘‘The revised amended complaint contains six counts. Counts four and
    five [seeking an accounting and payment of precontractual commissions
    from, respectively, the defendant and Aube] were withdrawn by the plaintiff
    following argument held on July 6, 2010. Count six [alleging a violation of
    General Statutes § 46a-60 (a) (1), discriminatory employment practices] was
    dismissed by the court at the conclusion of the plaintiff’s case-in-chief.’’
    Cruz v. Visual Perceptions, 
    LLC, supra
    , 
    136 Conn. App. 332
    n.2.
    5
    Because the trial court concluded that the March 1, 2007 document was
    ‘‘definite and certain as to its terms and requirements,’’ and it cited no
    extrinsic evidence in support of its determination that the contract consti-
    tuted a ‘‘valid and binding term employment contract,’’ it is clear that the trial
    court’s interpretation was premised on a determination that the contractual
    language was plain and unambiguous.
    6
    With respect to count three of the revised amended complaint, the court
    held that Aube could not be held personally liable.
    7
    Judge Lavine issued a dissenting opinion in which he contended that
    the evidence presented to the trial court supported the conclusion that the
    March 1, 2007 document was not a contact for a definite term of employment,
    but was a ‘‘compensation agreement.’’ Cruz v. Visual Perceptions, 
    LLC, supra
    , 
    136 Conn. App. 342
    . Accordingly, he would have reversed the judgment
    of the trial court and directed a judgment for the defendant. 
    Id. (Lavine, J.
    , dissenting).
    8
    At oral argument before this court, the defendant conceded that, if this
    court concludes that the letter agreement was a contract for a definite
    term, the defendant could not terminate the plaintiff’s employment without
    good cause.
    9
    The plaintiff in the present case appears to claim that the trial court’s
    interpretation is subject to review only for clear error even though the trial
    court and the Appellate Court relied solely on the language of the letter
    agreement in support of their interpretation. In support of this claim, she
    cites Connecticut Light & Power Co. v. Lighthouse Landings, Inc., 
    279 Conn. 90
    , 109, 
    900 A.2d 1242
    (2006), in which this court observed that, in
    ‘‘the majority of the cases considering contract interpretation a matter of law,
    the disputed agreement was a commercial contract between sophisticated
    commercial parties with relatively equal bargaining power.’’ The plaintiff
    contends that because the letter agreement at issue in the present case was
    not such a contract, the trial court’s interpretation cannot be subject to
    plenary review. This court merely observed in Connecticut Light & Power
    Co., however, that courts are more likely to find commercial contracts
    between sophisticated parties to be plain and unambiguous. See 
    id. (because ‘‘the
    lease was entered into by sophisticated parties, represented by compe-
    tent counsel regarding the commercial interests of both parties, each with
    relatively equal bargaining power,’’ trial court concluded that ‘‘the parties
    meant what they said and said what they meant in language sufficiently
    definitive to obviate any need for deference to the trial court’s factual
    findings as to the parties’ intent’’ [internal quotation marks omitted]); see
    also United Illuminating Co. v. Wisvest-Connecticut, LLC, 
    259 Conn. 665
    ,
    670, 
    791 A.2d 546
    (2002) (‘‘a presumption that the language used is definitive
    arises when . . . the contract at issue is between sophisticated parties and
    is commercial in nature’’). These cases do not support the proposition that
    a trial court’s finding that contractual language is so plain and unambiguous
    as to obviate the need for extrinsic evidence of contractual intent is subject
    to plenary review only if there was a commercial contract between sophisti-
    cated parties.
    10
    To the extent that the Appellate Court held that the trial court’s determi-
    nation that the language of the letter agreement was plain and unambiguous
    or its interpretation of the written contractual language were factual issues
    subject to review for clear error, any such holding was incorrect and is
    hereby overruled.
    11
    The plaintiff contends in her brief to this court that, even if this court
    concludes that the language of the letter agreement is ambiguous, ‘‘[t]he
    only question for this court is whether it is reasonable to conclude that a
    document that: (1) is expressly titled ‘Norma Cruz Employment Contract’;
    (2) is signed by both the plaintiff and [Aube]; (3) expressly states that it
    covers a ‘thirty-six month period’ with precise starting and ending dates;
    (4) contains other terms and conditions essential to an employment contract;
    and (5) provides that any health insurance premium increases would be
    absorbed by the defendant for the ‘duration of the contract’; was an employ-
    ment contract for a determinable period of time.’’ (Emphasis in original.)
    The plaintiff makes no claim, however, that the trial court relied on any
    evidence outside the four corners of the letter agreement in reaching this
    conclusion. We can conceive of no reason why this court should give defer-
    ence to the trial court’s ‘‘reasonable’’ interpretation of ambiguous written
    contract language in contravention of the bedrock legal principles that, first,
    the interpretation of a written document is a question of law; see, e.g.,
    United Illuminating Co. v. Wisvest-Connecticut, 
    LLC, supra
    , 
    259 Conn. 669
    –70 (determination as to whether contractual language is plain and unam-
    biguous is question of law subject to plenary review); School District No.
    8 v. Lynch, 
    33 Conn. 330
    , 333 (1866) (‘‘[t]he construction of a written docu-
    ment is a matter of law, where the meaning is to be ascertained from the
    document itself; but where the meaning can be understood only from extrin-
    sic facts, the construction is generally a question of fact for the jury’’); and,
    second, when contract language is ambiguous and there is extrinsic evidence
    of the parties’ intent, the trial court must consider that evidence. Schilberg
    Integrated Metals Corp. v. Continental Casualty Co., 
    263 Conn. 245
    , 277,
    
    819 A.2d 773
    (2003).
    12
    The dissenting justice states that, ‘‘[a]lthough the contract . . . does
    not specifically provide that the plaintiff could be terminated only for good
    cause, there was no need to so provide in light of well settled law . . .
    recognizing that such a condition is implied in a contract for a definite
    term.’’ We cannot presume an intent to create an employment contract for
    a definite term if the contract language is ambiguous on that point, however,
    especially in light of the presumption under Connecticut law that employ-
    ment is at will unless the employment contract provides to the contrary.
    See Thibodeau v. Design Group One Architects, LLC, 
    260 Conn. 691
    , 697,
    
    802 A.2d 731
    (2002) (‘‘[i]n Connecticut, an employer and employee have an
    at-will employment relationship in the absence of a contract to the contrary’’
    [internal quotation marks omitted]). The dissenting justice has provided no
    authority for the proposition that contractual language like that at issue in
    the present case—i.e., ‘‘[t]his [letter agreement] will cover the [thirty-six]
    month period starting April 1, 2007 and ending March 31, 2010’’—unambigu-
    ously rebuts the presumption of at-will employment. Indeed, the cases that
    he cites support our conclusion that it does not. See Taravella v. Wolcott,
    
    599 F.3d 129
    , 131, 134 (2d Cir. 2010) (letter agreement that ‘‘established the
    terms of [the plaintiff’s] employment for a one-year period’’ was ambiguous
    as to whether plaintiff employee could be terminated only for cause within
    that period when agreement contemplated possibility of termination due to
    change of mayoral administration and provided that plaintiff could terminate
    employment with ten days notice); see also 
    id., 143 (Straub,
    J., dissenting)
    (agreeing with majority that agreement providing that ‘‘[t]he term of the
    agreement shall be one year from [the] date of [the] signature’’ was ambigu-
    ous as to whether plaintiff could be terminated only for cause within that
    period [internal quotation marks omitted]); Wilkerson v. Carriage Park
    Development Corp., 
    130 N.C. App. 475
    , 477–78, 
    503 S.E.2d 138
    (verbal repre-
    sentations by defendant employer during employment negotiations that it
    contemplated building 500 houses and that plaintiff employee would receive
    bonus for each house built did not constitute verbal agreement that plaintiff
    would be entitled to work until all 500 houses were completed), review
    denied, 
    349 N.C. 534
    , 
    526 S.E.2d 478
    (1998). Although, as the dissenting
    justice points out, the presumption of at-will employment can be overcome
    either by an express provision in the employment contract that employment
    can be terminated only for cause or by an express provision that the employ-
    ment contract is for a definite term, if either provision is ambiguous, the
    ambiguity must be resolved with extrinsic evidence.
    13
    If the trial court concludes on the basis of the extrinsic evidence that the
    parties intended to create an employment contract with a definite duration, it
    need not readdress the issue of whether the defendant terminated the plain-
    tiff for cause. The trial court ruled in favor of the plaintiff on that issue in
    the first trial, its ruling on the issue was affirmed by the Appellate Court,
    and the defendant has not challenged the Appellate Court’s resolution of
    the issue on appeal to this court. Accordingly, it is the law of the case.
    14
    The plaintiff points out that this court has stated that contracts between
    employers and employees should be construed against employers, in light
    of their superior bargaining power in drafting the contracts. See Assn.
    Resources, Inc. v. Wall, 
    298 Conn. 145
    , 184, 
    2 A.3d 873
    (2010) (‘‘[w]e agree
    with the plaintiff that the defendant, as drafter of the employment agreement,
    could have exercised its superior bargaining position to draft a more favor-
    able provision’’); Ravetto v. Triton Thalassic Technologies, Inc., 
    285 Conn. 716
    , 741, 
    941 A.2d 309
    (2008) (noting ‘‘the superior bargaining power of an
    employer that enters into an employment contract with an employee’’ given
    ‘‘the economic compulsion facing those in search of employment’’ [internal
    quotation marks omitted]). Even if that is the case, the trial court should
    apply this rule only after determining that the ambiguity in the contract
    cannot be resolved by considering extrinsic evidence of the parties’ intent.