Saint Bernard School of Montville, Inc. v. Bank of America ( 2014 )


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    SAINT BERNARD SCHOOL OF MONTVILLE, INC. v.
    BANK OF AMERICA
    (SC 19174)
    Rogers, C. J., and Palmer, Zarella, Eveleigh, McDonald, Espinosa and
    Robinson, Js.
    Argued March 24—officially released August 5, 2014
    Gerald L. Garlick, with whom, on the brief, was Kath-
    erine E. Abel, for the appellant (defendant).
    Cassie N. Jameson, with whom, on the brief, was
    Michael D. Colonese, for the appellee (plaintiff).
    Jeffrey J. Mirman and David J. Wiese filed a brief for
    the Connecticut Bankers Association as amicus curiae.
    Opinion
    McDONALD, J. The plaintiff, Saint Bernard School
    of Montville, Inc., commenced this action against the
    defendant, Bank of America, after the defendant refused
    the plaintiff’s demand to return more than $800,000 that
    one of the plaintiff’s employees had obtained as a result
    of the defendant’s actions permitting that employee to
    open a bank account that the plaintiff had not author-
    ized, and to deposit into that account more than 1200
    checks originating from, or intended to be deposited
    into, the plaintiff’s bank account with the defendant,
    and then allowing that employee to withdraw those
    funds. The defendant appeals1 from the trial court’s
    judgment in favor of the plaintiff on claims of: breach
    of contract; violations of article 3 of the Uniform Com-
    mercial Code (UCC), General Statutes § 42a-3-101 et
    seq., and violations of article 4 of the UCC, General
    Statutes § 42a-4-101 et seq.; negligence; and common-
    law conversion. The defendant’s principal claims on
    appeal are: (1) the trial court improperly precluded the
    jury from considering deposit account agreements on
    the ground that such agreements violate public policy;
    and (2) the jury’s determination that certain statutes of
    limitations were tolled due to both a continuous course
    of conduct and a special relationship was based on an
    improper jury instruction and was unsupported by the
    evidence under the proper legal standard. We decline
    to address the merits of the first issue due to inadequate
    briefing on whether the purported improper ruling was
    harmful. We further conclude that, although the defen-
    dant is entitled to limited relief on its tolling claim as
    it pertains to damages for violation of the UCC, the
    defendant is not entitled to a new trial on the basis of
    any other claim asserted on appeal. Accordingly, we
    affirm in part and reverse in part the judgment of the
    trial court.
    The jury reasonably could have found the following
    facts. The plaintiff is a Catholic school located in Mont-
    ville. In 1985, the plaintiff opened a bank account for
    its operating fund at the Montville branch of one of the
    defendant’s predecessors (Montville branch).2 A Mont-
    ville branch employee had the plaintiff complete a cer-
    tificate of authority for the account, an important
    document that the defendant requires that indicates
    who has been authorized by the account holder to ‘‘sign,
    endorse or otherwise authorize payments, transfers or
    withdrawals . . . .’’ The plaintiff periodically executed
    new certificates to modify the names of persons who
    held such authority. Four names were listed on the
    certificate executed in 2001, along with their titles:
    Nadine McBride, business manager; Roy Dado, princi-
    pal; James Venditto, Jr., vice principal; and Howard
    Bennett, superintendent. In 2003, the plaintiff executed
    a new certificate to replace Dado’s name with the names
    of two persons acting as principals. The certificate of
    authority for the operating fund account was main-
    tained in the files of the Montville branch manager. A
    signature card for persons authorized to transact busi-
    ness on that account was maintained in a vault area
    near the tellers. Similar information was on file for
    other accounts opened on behalf of the plaintiff at the
    Montville branch.
    In 1998, the plaintiff hired Salvatore Licitra as a sub-
    stitute bus driver and later promoted him to busing
    coordinator. Licitra’s responsibilities gradually
    increased to include work in the plaintiff’s business
    office. Licitra eventually was given access to the busi-
    ness office’s computers and mail, as well as keys to
    the building in which the office was located. Although
    Licitra often delivered checks to the Montville branch
    that McBride had prepared for deposit, the plaintiff
    never listed Licitra as a person authorized to transact
    business on the operating fund account, or any other
    of its accounts with the defendant.
    Nonetheless, in November, 2002, Donna Napolitano,
    the Montville branch manager, opened up an account at
    Licitra’s request, using the plaintiff’s tax identification
    number and bearing the name ‘‘Saint Bernard’s High
    School Norwich Diocesan Camp Sunshine, c/o Sal Lic-
    itra’’ (Camp Sunshine account). Napolitano opened the
    Camp Sunshine account with a check payable to the
    plaintiff, marked ‘‘for deposit only,’’ in the amount of
    $62.50. Napolitano did not obtain a certificate of author-
    ity or a signature card for the account, even though she
    knew that Licitra was not an authorized signer on the
    plaintiff’s accounts and merely acted as a ‘‘courier’’ for
    the plaintiff when it needed to transact business with
    the defendant at the Montville branch. Instead, Napo-
    litano falsely indicated on paperwork filled out in con-
    nection with the opening of the Camp Sunshine account
    that Licitra’s signature was on file and noted ‘‘unlink’’
    on account documents.
    Three months after opening the account, Licitra had
    the defendant change the mailing address for the Camp
    Sunshine account from the plaintiff’s business address
    to his residential address. In contravention of its poli-
    cies, the defendant did not obtain the plaintiff’s authori-
    zation to make the address change.
    From November, 2002, until September, 2006, Licitra
    deposited $823,776.96 into the Camp Sunshine account
    and withdrew funds just short of that amount. The
    deposits almost exclusively were in the form of checks
    that either: (1) were drawn on the plaintiff’s operating
    fund account and made payable to legitimate third party
    vendors, such as The Connecticut Light and Power
    Company; or (2) originated from third parties and were
    made payable to the plaintiff.3 None of the checks origi-
    nating from the plaintiff’s operating fund account had
    been endorsed by the payee, the third party vendor. A
    majority of the checks payable to the plaintiff contained
    a restrictive endorsement, indicating that the checks
    only should be deposited into the plaintiff’s operating
    fund account; the others contained no endorsement.
    Thus, the deposit of these checks, as presented to the
    defendant, into the Camp Sunshine account did not
    conform to the defendant’s own policies and standard
    bank practices.4 In addition, Licitra made cash with-
    drawals for large sums, in amounts up to $22,000, which
    also should have required further scrutiny under the
    defendant’s policies. Although Montville branch
    employees on occasion raised questions regarding the
    withdrawals, those questions were dismissed and the
    withdrawals were summarily approved by man-
    agement.
    McBride was unaware of the Camp Sunshine account
    until sometime after September, 2006, just after Licitra
    had left the plaintiff’s employ due to the elimination
    of his position. Prior to that time, McBride regularly
    reviewed and reconciled the account statements for the
    operating fund account without noticing any unautho-
    rized transactions or missing funds. Neither Napolitano
    nor any other bank employee ever mentioned the Camp
    Sunshine account to McBride or anyone else authorized
    on the plaintiff’s operating fund account. In 2003, 2004,
    2005, and 2006, the plaintiff’s accountants sent to the
    Montville branch a ‘‘Standard Form to Confirm Account
    Balance Information with Financial Institutions,’’ in
    which the defendant was requested to list any other
    accounts of which it was aware that were not listed.
    Although the defendant returned the forms to the
    accountants, it did not add the Camp Sunshine account
    to any of them, despite the fact that the account bore
    the plaintiff’s name, the account was under the plain-
    tiff’s tax identification number, and its file was main-
    tained with the other files for the plaintiff’s accounts.
    In a fortuitous set of events that caused McBride to
    follow up on a vendor’s payment, she discovered that
    the vendor never had received a check made out to
    it even though the check had cleared the plaintiff’s
    operating fund account. After contacting the defendant,
    the plaintiff eventually discovered the existence of the
    Camp Sunshine account.
    After the defendant refused the plaintiff’s demand to
    return the funds that Licitra had funneled through the
    Camp Sunshine account to himself, the plaintiff com-
    menced this action. The plaintiff asserted five counts
    in the operative complaint, each of which it alleged
    constituted a continuing course of conduct and breach
    of a continuing duty: (1) breach of contract; (2) viola-
    tions of General Statutes §§ 42a-4-205 and 42a-4-401 for
    the improper deposit of checks into the Camp Sunshine
    account that were drawn on the plaintiff’s operating
    fund account or other accounts and not properly pay-
    able to the Camp Sunshine account; (3) conversion in
    violation of General Statutes §§ 42a-3-206 and 42a-3-420
    due to the deposit of checks into the Camp Sunshine
    account that were payable to the plaintiff; (4) negli-
    gence; and (5) common-law conversion for the
    improper deposit of checks into the Camp Sunshine
    account that were issued by the plaintiff or payable to
    the plaintiff and that were not endorsed in a manner
    that would authorize deposit into that account.5 The
    defendant filed an answer denying the substance of the
    allegations and asserted several special defenses, the
    following of which are relevant to this appeal: (1) the
    plaintiff is barred from obtaining relief on any of its
    claims because it failed to report the unauthorized
    transactions within the time period prescribed in
    deposit account agreements to which the plaintiff was
    bound; (2) none of the claims except breach of contract
    were brought within the period prescribed by statute;
    and (3) the plaintiff was contributorily negligent.
    At trial, the jury was permitted to hear evidence
    regarding all of the special defenses. After the close of
    evidence, however, the court struck the deposit account
    agreements and all related testimony on public policy
    grounds, a matter that we discuss further in part I of
    this opinion. Thereafter, the jury rendered a verdict in
    favor of the plaintiff on each of the counts and awarded
    $823,776.96 in total compensatory damages.6 In its inter-
    rogatories, the jury found, inter alia, that the applicable
    limitations periods had been tolled due to both a contin-
    uing course of conduct and a special relationship
    between the parties, that the plaintiff’s loss was caused
    in part by its own contributory negligence in the amount
    of 5 percent, and that the plaintiff was entitled to pre-
    judgment interest. The trial court subsequently denied
    the defendant’s motions to set aside the verdict and for
    remittitur and granted the plaintiff’s motion for prejudg-
    ment interest. After the trial court rendered judgment
    in accordance with the jury’s verdict, the defendant
    appealed from the judgment.
    The defendant raises four claims on appeal: (1) the
    trial court improperly precluded the jury from consider-
    ing the deposit account agreements; (2) the plaintiff
    could not prevail on its breach of contract claim
    because it failed to prove the existence of a contract; (3)
    each check was subject to its own statute of limitations,
    which began to run on the date of the check and was not
    tolled for any reason; and (4) the trial court improperly
    denied the defendant’s motion for remittitur. We con-
    clude that the defendant is entitled only to limited relief
    on the third claim, insofar as the jury found a basis to
    toll the plaintiff’s claims under the UCC.
    I
    We begin with the defendant’s claim that the trial
    court improperly precluded the jury from considering
    the deposit account agreements. Those agreements,
    which slightly varied in their terms over the pertinent
    period, substantively provide that an account holder
    agrees to review monthly account statements and other
    materials accompanying the statement and to look for
    unauthorized transactions and errors. The account
    holder further agrees that, if it finds such transactions
    or errors upon review, it will notify the defendant within
    a specified time period, either thirty or sixty days after
    the defendant sent the statement. If notification is not
    provided as prescribed, the account holder cannot seek
    any relief from the defendant. The trial court ruled
    that the agreements: (1) offend the UCC, specifically
    General Statutes § 42a-4-103, which precludes a bank
    from disclaiming responsibility for its lack of good faith
    or failure to exercise ordinary care; and (2) violate
    public policy as a disclaimer of liability under the fac-
    tors that this court identified in Hanks v. Powder Ridge
    Restaurant Corp., 
    276 Conn. 314
    , 330, 
    885 A.2d 734
    (2005).
    On appeal, the defendant claims that the trial court
    misconstrued the agreements as disclaimers of liability
    and that the agreements are not void under either basis
    cited by the trial court. In response, the plaintiff con-
    tends that the agreements are unenforceable on both
    grounds, and that, even if they are enforceable, the
    defendant failed to demonstrate that it was harmed by
    the court’s decision precluding them. For the reasons
    set forth subsequently in this opinion, we conclude that
    the defendant failed to brief an essential aspect of its
    claim—whether the trial court’s ruling was harmful.
    Because such harm is not self-evident in light of the
    facts and procedural posture relative to this issue, the
    defendant is not entitled to review of this claim.
    Examination of the parties’ briefs reveals the follow-
    ing facts. The defendant argued in its main brief to
    this court that the question of whether the trial court
    improperly refused to allow the jury to consider the
    deposit account agreements was subject to plenary
    review. The defendant explained at length why it
    believed the trial court’s decision was improper, but
    failed to address whether the ruling was harmful. In its
    responsive brief, the plaintiff contended that the trial
    court’s ruling was an evidentiary matter subject to
    review under the abuse of discretion standard. The
    plaintiff further contended that the defendant must
    show that the ruling was not only improper but also
    harmful, meaning that the ruling likely affected the ver-
    dict. The plaintiff enumerated several reasons why the
    defendant could not demonstrate such harm.7 In its
    reply brief, the entirety of the defendant’s response to
    this issue was as follows: ‘‘As this was not an evidentiary
    issue, there is therefore no issue of whether the trial
    court’s ruling was both wrong and harmful. The legal
    conclusion reached by the trial court is subject to ple-
    nary review. Even if there were an issue of whether
    the ruling that the agreements were void and unen-
    forceable was harmful, the trial court’s ruling was
    clearly harmful as it deprived the jury of the opportu-
    nity to even consider the deposit account agreements
    and the effect those agreements would have on the
    plaintiff’s claims.’’ (Emphasis added.) The defendant
    did not elaborate on this matter further at oral argument
    before this court.
    It is well settled that, absent structural error, the
    mere fact that a trial court rendered an improper ruling
    does not entitle the party challenging that ruling to
    obtain a new trial. An improper ruling must also be
    harmful to justify such relief. See Wiseman v. Arm-
    strong, 
    295 Conn. 94
    , 106–10, 
    989 A.2d 1027
    (2010)
    (explaining concerns of judicial economy and equity
    that underlie requirement of showing that error is harm-
    ful in order to be entitled to new trial). The harmfulness
    of an improper ruling is material irrespective of whether
    the ruling is subject to review under an abuse of discre-
    tion standard or a plenary review standard. See 
    id., 109–10 (citing
    various types of legal claims to which
    court has applied harmless error review); Santopietro
    v. New Haven, 
    239 Conn. 207
    , 216, 
    682 A.2d 106
    (1996)
    (‘‘[w]here claims of trial court impropriety have been
    properly preserved and, therefore, are entitled to ple-
    nary review, we determine whether the ruling of the
    trial court is legally correct and, if it is not, whether
    the error was likely to have affected the verdict’’); see,
    e.g., PSE Consulting, Inc. v. Frank Mercede & Sons,
    Inc., 
    267 Conn. 279
    , 291, 295, 
    838 A.2d 135
    (2004) (con-
    cluding, after conducting plenary review, that defendant
    could not prevail because any error from legally
    improper instruction was harmless); Doyle v. Kamm,
    
    133 Conn. App. 25
    , 39–42, 
    35 A.3d 308
    (2012) (conclud-
    ing, after conducting plenary review of ruling preclud-
    ing certain evidence, that plaintiff could not prevail in
    absence of record establishing harm from ruling). When
    the ruling at issue is not of constitutional dimensions,
    the party challenging the ruling bears the burden of
    proving harm. See Downs v. Trias, 
    306 Conn. 81
    , 94,
    
    49 A.3d 180
    (2012).
    In the present case, the defendant has done nothing
    more than state a summary conclusion as to harm. It
    would be entitled to a new trial, therefore, only if the
    harmfulness of the trial court’s ruling is so self-evident
    as to make briefing unnecessary. We conclude that,
    although the deposit account agreements were asserted
    as a special defense to all counts in the complaint, any
    harm from precluding the jury’s consideration of them
    is not self-evident given the record before us as to
    this issue.
    Significantly, the trial court’s ruling excluding the
    deposit account agreements was not made until after
    the close of evidence, just before the parties’ closing
    arguments and the trial court’s charge to the jury.8 Thus,
    the defendant presented all of the evidence that it would
    have, had the court not belatedly struck the agreements
    and all references thereto. As a special defense, it was
    the defendant’s burden to prove that these agreements
    were part of its contract with the plaintiff and that the
    plaintiff had failed to satisfy the terms of the
    agreements. Leonetti v. MacDermid, Inc., 
    310 Conn. 195
    , 215, 
    76 A.3d 168
    (2013). The defendant offered into
    evidence as full exhibits the deposit account
    agreements effective in 2002, 2004, 2005, and 2006, with
    the relevant provision read aloud to the jury. The defen-
    dant had the opportunity to elicit testimony through
    both direct and cross-examination regarding the plain-
    tiff’s obligations and efforts to review the operating
    fund account statements.9 In presenting its own case,
    the defendant failed to produce a witness to testify that
    a reasonable examination of the account statements
    and accompanying materials would have revealed some
    or all of the unauthorized transactions. The defendant
    also failed to put into evidence any of the operating
    fund account statements. In its cross-examination of
    the plaintiff’s witnesses, the defendant elicited no testi-
    mony to discredit McBride’s testimony that she had
    regularly reviewed and reconciled the account state-
    ments without finding anything of concern. With
    respect to checks originating from the plaintiff’s
    operating fund account, the defendant did elicit testi-
    mony regarding McBride’s procedure for issuing checks
    to third party vendors, but none of that testimony
    tended to show that McBride would have discovered
    from a review of the account statements that these
    checks were unauthorized transactions. McBride’s tes-
    timony suggested that Licitra had created false or dupli-
    cate invoices in the plaintiff’s accounts payable system,
    for which McBride had authorized the issuance of
    checks. Thus, McBride’s review of the statements
    revealed that a check that she had intended to issue
    for an amount that she had approved was debited from
    the plaintiff’s operating fund account as she had
    expected. Although McBride admitted that she had not
    examined the back of each check to see how it was
    endorsed in the course of her review, a third party’s
    deposit of a check lacking that party’s endorsement
    would not necessarily indicate that the check had not
    been received by the payee. McBride testified that no
    vendor had ever called to complain that it had not
    received payment due after a check for that vendor had
    been issued and cleared the plaintiff’s account. With
    respect to checks payable to the plaintiff from third
    parties, no testimony was elicited regarding these spe-
    cific transactions. Of course, McBride could not have
    reviewed those checks because presumably they were
    delivered to Licitra along with the Camp Sunshine
    account statements reflecting their deposit therein.
    The harmfulness of the trial court’s ruling, if
    improper, is also not self-evident in light of the jury’s
    verdict on the defendant’s special defense of contribu-
    tory negligence. The defendant asserted eight specific
    allegations as to how the plaintiff was contributorily
    negligent, each of which was included in the court’s
    charge to the jury.10 The last of those allegations was
    that the plaintiff had ‘‘failed to review bank statements
    that were sent to the plaintiff by the defendant, which
    bank statements would have alerted the plaintiff to the
    alleged unauthorized transactions and alleged unautho-
    rized account.’’ Thus, the defendant was free to, and
    did, argue to the jury the substance of the plaintiff’s
    obligations under the deposit account agreements, but
    in the context of a different special defense. The jury,
    however, found the plaintiff only 5 percent contributor-
    ily negligent in light of all eight allegations. This finding
    suggests that the jury did not conclude that, had the
    plaintiff exercised reasonable care in reviewing its
    statements and accompanying materials, it would have
    discovered the unauthorized transactions.
    In light of these facts, we cannot conclude that the
    harm from the claimed improper ruling is so self-evident
    as to relieve the defendant of its obligation to brief this
    issue. ‘‘We repeatedly have stated that [w]e are not
    required to review issues that have been improperly
    presented to this court through an inadequate brief.
    . . . Analysis, rather than mere abstract assertion, is
    required in order to avoid abandoning an issue by failure
    to brief the issue properly.’’ (Internal quotation marks
    omitted.) Citibank, N.A. v. Lindland, 
    310 Conn. 147
    ,
    165, 
    75 A.3d 651
    (2013). Therefore, the defendant is not
    entitled to review of this claim on the merits. Because
    we conclude hereinafter that the defendant is not enti-
    tled to a new trial on the basis of any other claim
    advanced on appeal, we decline to opine on whether
    the deposit account agreements are void as contrary
    to public policy, either generally or under the particular
    circumstances highlighted by the plaintiff, i.e., where
    the jury has determined that the defendant committed
    common-law conversion.
    II
    We next turn to the defendant’s claim that the plaintiff
    was not entitled to prevail on its breach of contract
    claim because it failed to prove that a contract existed
    between the parties. The defendant contends that the
    only two documents offered by the plaintiff as proof
    of that contract, the 2001 and 2003 certificates of author-
    ity for the operating fund account, were insufficient to
    establish that fact. Specifically, the defendant asserts
    that these documents are insufficient because they did
    not reflect an offer and acceptance or certain essential
    terms—the name of the bank, persons authorized to
    act on behalf of the plaintiff, and obligations imposed
    on the defendant. We conclude that the evidence was
    sufficient to support the jury’s finding that a contract
    existed.
    ‘‘In reviewing the jury’s verdict, we construe the evi-
    dence in the light most favorable to sustaining the ver-
    dict. . . . The verdict will be set aside and judgment
    directed only if we find that the jury could not reason-
    ably and legally have reached [its] conclusion.’’ (Cita-
    tions omitted; internal quotation marks omitted.)
    Suffield Development Associates Ltd. Partnership v.
    Society for Savings, 
    243 Conn. 832
    , 843, 
    708 A.2d 1361
    (1998).
    ‘‘To form a valid and binding contract in Connecticut,
    there must be a mutual understanding of the terms that
    are definite and certain between the parties. . . . To
    constitute an offer and acceptance sufficient to create
    an enforceable contract, each must be found to have
    been based on an identical understanding by the parties.
    . . . So long as any essential matters are left open for
    further consideration, the contract is not complete.
    . . . A court may, however, enforce an agreement if
    the missing terms can be ascertained, either from the
    express terms or by fair implication. Presidential Capi-
    tal Corp. v. Reale, 
    231 Conn. 500
    , 507–508, 
    652 A.2d 489
    (1994).’’ (Citations omitted; internal quotation marks
    omitted.) Geary v. Wentworth Laboratories, Inc., 
    60 Conn. App. 622
    , 627–28, 
    760 A.2d 969
    (2000). ‘‘[W]hether
    a term is essential turns on the particular circumstances
    of each case.’’ (Internal quotation marks omitted.) Pan
    Handle Realty, LLC v. Olins, 
    140 Conn. App. 556
    , 567,
    
    59 A.3d 842
    (2013). Moreover, ‘‘[i]n the case of a bilateral
    contract, the acceptance of the offer need not be
    express but may be shown by any words or acts which
    indicate the offeree’s assent to the proposed bargain.’’
    Bridgeport Pipe Engineering Co. v. DeMatteo Con-
    struction Co., 
    159 Conn. 242
    , 246, 
    268 A.2d 391
    (1970);
    see also Thames River Recycling, Inc. v. Gallo, 50 Conn.
    App. 767, 798, 
    720 A.2d 242
    (1998) (‘‘[t]he manifestation
    of assent may be made wholly or partly by written or
    spoken words or by other acts or by failure to act’’
    [internal quotation marks omitted]).
    It is broadly recognized that ‘‘[t]he relationship
    between a bank and a depositor is a contractual rela-
    tionship that is governed by the written agreement
    between the parties. By opening an account and deliv-
    ering funds constituting the deposit, one becomes a
    ‘depositor,’ and a contractual relationship is created.
    The bank deposit creates a valid contract by which the
    bank is obligated to repay the funds subject to its rules
    and applicable statutes.’’ (Footnotes omitted.) 10 Am.
    Jur. 2d 670, Banks and Financial Institutions § 711
    (2009). ‘‘The deposit agreement, if any, signature card,
    and checks drawn against an account are the contract
    documents between a bank and its customer . . . .’’
    (Footnotes omitted.) 
    Id., § 714,
    p. 674; see also Das v.
    Bank of America, N.A., 
    186 Cal. App. 4th 727
    , 741, 
    112 Cal. Rptr. 3d 439
    (2010) (‘‘[t]he relationship of bank and
    depositor is founded on contract . . . which is ordi-
    narily memorialized by a signature card that the deposi-
    tor signs upon opening the account’’ [internal quotation
    marks omitted]).
    In the present case, the plaintiff proffered not only
    the certificates of authority, but also signature cards.
    The certificates reflect an express agreement that the
    plaintiff cannot hold the defendant liable for transac-
    tions undertaken by those persons authorized to act on
    the plaintiff’s behalf, and an implicit agreement that
    the defendant may be liable if it allows others not so
    authorized to access the plaintiff’s funds. Cf. Chase v.
    Waterbury Savings Bank, 
    77 Conn. 295
    , 299–300, 
    59 A. 37
    (1904) (‘‘[b]y accepting from the bank and using, as
    she did, the deposit-book in which [a]rticles 13 and 15
    of the by-laws were printed, the plaintiff assented to
    these regulations and they became a part of the contract
    of deposit for the protection of the bank and the
    depositor, and were binding alike upon both’’); see also
    Royal Arcanum Hospital Assn. of Kings County, Inc.
    v. Herrnkind, 
    113 A.D. 3d
    672, 673, 
    978 N.Y.S.2d 355
    (2014) (‘‘[a] bank and its depositor have the contractual
    relationship of debtor and creditor, with an implicit
    understanding that the bank will pay out a customer’s
    funds only in accordance with its instructions’’ [internal
    quotation marks omitted]). Although no bank was
    named on the 2001 certificate of authority, there was
    evidence from which the jury reasonably could infer
    that one of the defendant’s predecessors was the party
    to that certificate. See Ubysz v. DiPietro, 
    185 Conn. 47
    ,
    51, 
    440 A.2d 830
    (1981) (‘‘to form a contract . . . the
    identities of the contracting parties must be reasonably
    certain’’ [citations omitted; emphasis added]). In addi-
    tion, the plaintiff presented testimonial and documen-
    tary evidence of a depositor-bank relationship that
    commenced on a date certain in 1985 and extended for
    more than a twenty year period. See Menicocci v. Archer
    National Bank of Chicago, 
    67 Ill. App. 3d 388
    , 391,
    
    385 N.E.2d 63
    (1978) (‘‘[a] debtor/creditor relationship
    exists between the depositor and the bank . . . and
    the express or implied contract between the depositor
    and the bank controls their relationship’’ [citation omit-
    ted; emphasis added]); University National Bank v.
    Wolfe, 
    279 Md. 512
    , 514, 
    369 A.2d 570
    (1977) (‘‘Almost
    a hundred years ago this [c]ourt found that the relation-
    ship between a bank and its depositor was perfectly
    well settled. . . . The relationship, which has been uni-
    versally recognized . . . is that of debtor and creditor,
    with the rights between the parties considered as con-
    tractual, and derived by implication from the banking
    relationship unless modified by the parties.’’ [Citations
    omitted; internal quotation marks omitted.]). Therefore,
    we conclude that there was sufficient evidence from
    which the jury reasonably could find that a contract
    existed between the parties.
    III
    We next turn to the defendant’s challenge to the find-
    ings contained in the jury’s interrogatories relating to
    the tolling of the statute of limitations, namely, that the
    defendant’s actions constituted a continuing course of
    conduct and that a special relationship existed between
    the parties.
    We note at the outset that it is undisputed that tolling
    is irrelevant to the plaintiff’s breach of contract claim,
    as all of the transactions at issue occurred within the
    six year period prescribed for such claims. See General
    Statutes § 52-576. We further note that the jury awarded
    the same amount of damages on the breach of contract
    claim (count one), $818,620.54, as it did on the negli-
    gence claim (count four), prior to a deduction for the
    plaintiff’s contributory negligence, and on the common-
    law conversion claim (count five). Therefore, it is
    unnecessary for us to consider the defendant’s tolling
    argument as it applies to counts four and five, as the
    jury’s award on count one is duplicative of its award
    on those counts. With respect to the plaintiff’s UCC
    claims (counts two and three), however, the jury collec-
    tively awarded $823,776.96, or $5156.42 more than it
    awarded on the breach of contract claim. Therefore,
    if the defendant prevails on its tolling argument with
    respect to these counts, it could be entitled to relief to
    the extent that the award on counts two and three
    exceeds the award on count one. Accordingly, we con-
    sider the defendant’s tolling argument solely as it
    applies to the only claims on which we can afford it
    any relief, albeit limited.11
    The defendant claims that each check was subject
    to its own statute of limitations, which began to run
    on the date of the check and was not tolled for any
    reason. It contends, inter alia, that there was insufficient
    evidence to support the jury’s findings regarding toll-
    ing.12 We conclude that, even construing all of the evi-
    dence in the light most favorable to sustaining the
    verdict, as we must; Carrol v. Allstate Ins. Co., 
    262 Conn. 433
    , 442, 
    815 A.2d 119
    (2003); the evidence was
    insufficient to support either of the jury’s findings in
    support of tolling.
    As we previously indicated, in determining whether
    the evidence supports the jury’s findings, we review
    the record to determine whether the jury ‘‘reasonably
    and legally’’ could have reached its conclusion.
    (Emphasis added.) Suffield Development Associates
    Ltd. Partnership v. Society for 
    Savings, supra
    , 
    243 Conn. 843
    . ‘‘[W]e have held that in order [t]o support
    a finding of a continuing course of conduct that may
    toll the statute of limitations there must be evidence
    of the breach of a duty that remained in existence after
    commission of the original wrong related thereto. That
    duty must not have terminated prior to commencement
    of the period allowed for bringing an action for such a
    wrong. . . . Where we have upheld a finding that a
    duty continued to exist after the cessation of the act
    or omission relied upon, there has been evidence of
    either a special relationship between the parties giving
    rise to such a continuing duty or some later wrongful
    conduct of a defendant related to the prior act.’’ (Inter-
    nal quotation marks omitted.) Bednarz v. Eye Physi-
    cians of Central Connecticut, P.C., 
    287 Conn. 158
    , 170,
    
    947 A.2d 291
    (2008); accord Sherwood v. Danbury Hos-
    pital, 
    252 Conn. 193
    , 203, 
    746 A.2d 730
    (2000).
    Our appellate courts have not defined precisely what
    constitutes a special relationship for purposes of tolling
    because the existence of such a relationship will depend
    on the circumstances that exist between the parties
    and the nature of the claim at issue. Usually, such a
    special relationship is one that is built upon a fiduciary
    or otherwise confidential foundation. ‘‘A fiduciary or
    confidential relationship is characterized by a unique
    degree of trust and confidence between the parties, one
    of whom has superior knowledge, skill or expertise and
    is under a duty to represent the interests of the other.
    . . . The superior position of the fiduciary or dominant
    party affords him great opportunity for abuse of the
    confidence reposed in him.’’ (Citations omitted.) Dun-
    ham v. Dunham, 
    204 Conn. 303
    , 322, 
    528 A.2d 1123
    (1987), overruled in part on other grounds by Santopie-
    tro v. New 
    Haven, supra
    , 
    239 Conn. 213
    n.8; see, e.g.,
    Konover Development Corp. v. Zeller, 
    228 Conn. 206
    ,
    218, 
    635 A.2d 798
    (1994) (general and limited partners
    bound in fiduciary relationship because partners act as
    trustees toward each other and toward partnership);
    Alaimo v. Royer, 
    188 Conn. 36
    , 37, 41, 
    448 A.2d 207
    (1982) (fiduciary relationship between elderly disabled
    woman and president of real estate investment club on
    whom she had been encouraged to rely). ‘‘Fiduciaries
    appear in a variety of forms, including agents, partners,
    lawyers, directors, trustees, executors, receivers, bail-
    ees and guardians.’’ Konover Development Corp. v.
    
    Zeller, supra
    , 222. ‘‘The fact that one business person
    trusts another and relies on [the person] to perform [his
    obligations] does not rise to the level of a confidential
    relationship for purposes of establishing a fiduciary
    duty.’’ (Internal quotation marks omitted.) Hi-Ho
    Tower, Inc. v. Com-Tronics, Inc., 
    255 Conn. 20
    , 41,
    
    761 A.2d 1268
    (2000) ‘‘[N]ot all business relationships
    implicate the duty of a fiduciary. . . . In the cases in
    which this court has, as a matter of law, refused to
    recognize a fiduciary relationship, the parties were
    either dealing at arm’s length, thereby lacking a relation-
    ship of dominance and dependence, or the parties were
    not engaged in a relationship of special trust and confi-
    dence.’’ (Internal quotation marks omitted.) Biller Asso-
    ciates v. Peterken, 
    269 Conn. 716
    , 723–24, 
    849 A.2d 847
    (2004). Accordingly, a mere contractual relationship
    does not create a fiduciary or confidential relationship.
    See Fichera v. Mine Hill Corp., 
    207 Conn. 204
    , 210, 
    541 A.2d 472
    (1988).
    In the context of a claim between a depositor and a
    bank under the UCC, we conclude that it is appropriate
    to look to cases considering whether such parties have
    established a fiduciary or confidential relationship. It
    is well settled, however, that ‘‘[g]enerally there exists
    no fiduciary relationship merely by virtue of a borrower-
    lender relationship between a bank and its customer.’’
    Southbridge Associates, LLC v. Garofalo, 
    53 Conn. App. 11
    , 19, 
    728 A.2d 1114
    , cert. denied, 
    249 Conn. 919
    , 
    733 A.2d 229
    (1999). ‘‘The fact that a bank is indebted to
    its account holders for the amount of the funds that
    they have deposited . . . imposes no special duty of
    care for the safekeeping of the funds on deposit.’’ (Cita-
    tions omitted.) Frigon v. Enfield Savings & Loan Assn.,
    
    195 Conn. 82
    , 87, 
    486 A.2d 630
    (1985). Accordingly,
    the plaintiff must assert and demonstrate additional
    circumstances that establish more than a bank-deposi-
    tor relationship.
    In support of the jury’s finding of a special relation-
    ship for purposes of tolling, the plaintiff points to the
    following facts: the plaintiff was a customer of the
    defendant for more than twenty years; the plaintiff was
    one of the Montville branch’s biggest customers; the
    Montville branch is a small branch that is located one
    and one-half miles from the plaintiff; the plaintiff had
    several accounts with the defendant; and the branch
    manager, Napolitano, was familiar with the plaintiff and
    its employees. We conclude that these facts, without
    more, did not give rise to a unique degree of trust and
    confidence sufficient to establish a fiduciary or confi-
    dential relationship as a matter of law. Moreover, even
    if we were persuaded by the plaintiff’s contention that
    some special relationship other than a fiduciary rela-
    tionship could support tolling, these facts would not
    satisfy a reasonable standard for that term. Indeed, we
    note that many of the plaintiff’s allegations do not relate
    to its relationship with the defendant, but specifically
    and exclusively to its relationship with the Montville
    branch.
    Therefore, we consider the other basis for tolling—
    the breach of a duty that remained in existence after
    commission of the original wrong related thereto, estab-
    lished through later wrongful conduct related to the
    prior act. In considering this question, we are mindful
    that ‘‘[t]he continuing course of conduct doctrine
    reflects the policy that, during an ongoing relationship,
    lawsuits are premature because specific tortious acts
    or omissions may be difficult to identify and may yet be
    remedied.’’ (Internal quotation marks omitted.) Watts v.
    Chittenden, 
    301 Conn. 575
    , 583–84, 
    22 A.3d 1214
    (2011).
    As to what constitutes a continuing violation of a
    breach, this court cited with approval the following
    explanation: ‘‘In between the case in which a single
    event gives rise to continuing injuries and the case in
    which a continuous series of events gives rise to a
    cumulative injury is the case in which repeated events
    give rise to discrete injuries . . . . [In such a case] the
    damages from each discrete act . . . would be readily
    calculable without waiting for the entire series of acts
    to end. There would be no excuse for the delay. And
    so the violation would not be deemed continuing.’’
    (Citations omitted; internal quotation marks omitted.)
    
    Id., 588–89. Because
    our analysis is limited to the jury’s verdict
    in favor of the plaintiff on counts two and three, alleging
    violations of the UCC, we begin with an examination
    of those counts. Count two alleged violations of §§ 42a-
    4-205 and 42a-4-401. This count relates to checks drawn
    on the plaintiff’s operating fund account that were
    improperly paid or deposited into the Camp Sunshine
    account because the checks either were not endorsed
    or were not properly endorsed by the payee. Count
    three alleged violations of §§ 42a-3-206 and 42a-3-420.
    This count relates to checks payable to the plaintiff
    that the defendant improperly accepted for deposit into
    the Camp Sunshine account or improperly paid to a
    person not entitled to deposit or to obtain payment
    on them.
    The fundamental defect with these claims with regard
    to tolling principles is that there is no commission of
    an original wrong under these provisions of the UCC.
    The defendant breached no duty under the UCC provi-
    sions at issue by opening the Camp Sunshine account
    for Licitra, by failing to inform the plaintiff of this
    account or by mailing the statements for this account
    to Licitra. Rather, it is the defendant’s conduct in depos-
    iting or paying these checks that constituted the breach
    of the defendant’s duties under the UCC. Each check
    so deposited or paid constituted a discrete violation
    of the UCC. There is no difficulty in identifying each
    wrongful act or assigning a remedy for that wrong.
    Although undoubtedly the defendant’s conduct in open-
    ing the account for Licitra facilitated, or even made
    possible, Licitra’s theft of the plaintiff’s funds, that con-
    duct is not a breach of a duty owed under the relevant
    provisions of the UCC. See Martinelli v. Fusi, 
    290 Conn. 347
    , 357, 
    963 A.2d 640
    (2009) (‘‘[w]hen presented with
    a motion for summary judgment under the continuous
    course of conduct doctrine, we must determine whether
    there is a genuine issue of material fact with respect to
    whether the defendant: [1] committed an initial wrong
    upon the plaintiff; [2] owed a continuing duty to the
    plaintiff that was related to the alleged original wrong;
    and [3] continually breached that duty’’ [emphasis
    added; internal quotation marks omitted]). Therefore,
    the evidence does not support the jury’s finding of a
    continuing course of conduct under counts two and
    three.
    In the absence of a basis for tolling, the plaintiff’s
    claims under the UCC were subject to a three year
    statute of limitations. See General Statutes §§ 42a-3-
    118 (g) and 42a-4-111. Therefore, an action under these
    provisions for any wrongful deposit or payment
    occurring more than three years before the plaintiff
    commenced the present action would be time barred.
    Because the plaintiff filed the present action on May 6,
    2008, any checks wrongfully paid or deposited more
    than three years prior to this date cannot be a basis
    for recovery. It is evident from the accounting summary
    that the plaintiff provided to the jury that, prior to May
    6, 2005, Licitra deposited into and withdrew from the
    Camp Sunshine account an amount many times in
    excess of $5156.42, the difference between the breach
    of contract award and the award for violations of the
    UCC. Therefore, the defendant is entitled to a reduction
    in damages of $5156.42.
    IV
    Last, we turn to the defendant’s argument that the
    trial court improperly denied its motion for remittitur.
    The defendant contends that the motion should have
    been granted for two reasons. First, the plaintiff
    obtained insurance proceeds of $100,000 toward the
    loss that it sustained.13 Second, the jury determined that
    prejudgment interest should begin to run on November
    8, 2002, the date on which the defendant opened the
    Camp Sunshine account, when the only ‘‘ ‘wrongful
    detention’ ’’ of the plaintiff’s money on that date was
    the initial deposit of $62.50.14
    Our analysis of this claim is guided by settled princi-
    ples. ‘‘The court’s broad power to order a remittitur
    should be exercised only when it is manifest that the
    jury [has] included items of damage which are contrary
    to law, not supported by proof, or contrary to the court’s
    explicit and unchallenged instructions.’’ (Internal quo-
    tation marks omitted.) Saleh v. Ribeiro Trucking, LLC,
    
    303 Conn. 276
    , 281, 
    32 A.3d 318
    (2011). The relevant
    inquiry is whether the verdict falls within the necessar-
    ily uncertain limits of fair and reasonable compensation
    or whether it so shocks the conscience as to compel
    the conclusion that it was due to partiality, prejudice
    or mistake. See 
    id. We can
    readily dispose of the defendant’s claim inso-
    far as it relates to the plaintiff’s insurance proceeds.
    Under case law dating back more than one century,
    this court has held that ‘‘a defendant is not entitled to
    be relieved from paying any part of the compensation
    due for injuries proximately resulting from his act
    where payment comes from a collateral source, wholly
    independent of him.’’ Lashin v. Corcoran, 
    146 Conn. 512
    , 515, 
    152 A.2d 639
    (1959); accord Regan v. New
    York & New England Railroad Co., 
    60 Conn. 124
    , 130,
    
    22 A. 503
    (1891) (concluding that party causing loss was
    not entitled to reduction due to payment by insurance
    company); but see Jones v. Riley, 
    263 Conn. 93
    , 103,
    
    818 A.2d 749
    (2003) (explaining that General Statutes
    § 52-225a legislatively abrogated common-law collat-
    eral source rule with respect to actions to recover for
    personal injuries). ‘‘The reason for the [collateral
    source] rule . . . is that a windfall ought not to be
    granted to a defendant. . . . If there must be a windfall
    certainly it is more just that the injured person shall
    profit therefrom, rather than the wrongdoer shall be
    relieved of his full responsibility for his wrongdoing.’’
    (Citation omitted; internal quotation marks omitted.)
    Gorham v. Farmington Motor Inn, Inc., 
    159 Conn. 576
    ,
    580, 
    271 A.2d 94
    (1970).
    The case law cited by the defendant in support of its
    position is wholly inapposite, as the funds that were
    the subject of remittitur in those cases were in the form
    of settlements from joint tortfeasors, and the trial court
    concluded in the exercise of its discretion that remitti-
    tur was warranted. See Alfano v. Ins. Center of Torring-
    ton, 
    203 Conn. 607
    , 610–11, 
    525 A.2d 1338
    (1987); Peck
    v. Jacquemin, 
    196 Conn. 53
    , 71, 
    491 A.2d 1043
    (1985).
    Indeed, we note that the defendant’s characterization
    of the insurance proceeds as pure double recovery over-
    looks the fact that the plaintiff presumably paid premi-
    ums to obtain those proceeds.
    With respect to the defendant’s claim regarding pre-
    judgment interest, we note that the plaintiff neither
    requested, nor was awarded, interest on the entire
    amount of damages beginning on November 8, 2002.
    Rather, the plaintiff’s motion for prejudgment interest
    requested 2 percent interest per year on each check
    with interest beginning to accrue from the date of each
    check’s deposit. The award of interest conforms to the
    exhibit submitted by the plaintiff calculating interest
    for each check. The first of those checks simply was
    deposited on November 8, 2002, and thus the interest
    on that first deposit began to accrue on that date.
    Accordingly, the award in this case neither shocks
    the conscience of this court nor falls outside the limits
    of just damages. Nonetheless, in light of our conclusion
    in part III of this opinion that the damage award was
    excessive by $5156.42, the defendant also is entitled to
    a proportionate reduction in interest.
    The judgment is reversed only with respect to the
    award of damages and interest and the case is remanded
    with direction to reduce the award of damages by
    $5156.42 and to proportionately reduce prejudgment
    interest. The judgment is affirmed in all other respects.
    In this opinion the other justices concurred.
    1
    The defendant appealed to the Appellate Court, and we transferred the
    appeal to this court pursuant to General Statutes § 51-199 (c) and Practice
    Book § 65-1.
    2
    The account was opened at the Montville branch of Connecticut National
    Bank, which later became Fleet Bank, which in turn became the defendant
    in or around 2005. For convenience, we refer to the Montville branch without
    distinguishing which bank had possession of the plaintiff’s funds at various
    time periods, and to the defendant as the operative bank.
    3
    With some minor variations, most of the checks were made payable to
    Saint Bernard High School or Saint Bernard Academy.
    4
    The plaintiff offered expert testimony on commercial law and reasonable
    commercial standards of the banking industry.
    5
    The plaintiff amended an earlier complaint to eliminate any allegations
    that the checks deposited into the Camp Sunshine account bore unautho-
    rized or forged signatures/endorsements in response to the defendant’s
    special defense that claims predicated on fraudulent signatures or endorse-
    ment were time barred under the UCC.
    6
    The jury interrogatories reflected that the jury had found in favor of the
    plaintiff on all five counts, and indicated as follows:
    Part A—Breach of Contract: yes, the contract existed; yes, the contract
    was breached; the total of damages suffered as a result of breach:
    $818,620.54;
    Part B—Negligence: (1) yes, the defendant was negligent; the damages
    suffered: $818,620.54; yes, the defendant proved that the plaintiff was contrib-
    utorily negligent; the percentage loss caused by the defendant’s negligence:
    95 percent; the percentage loss caused by the plaintiff’s negligence: 5 percent;
    the award as reduced by the percentage of the plaintiff’s negligence:
    $777,689.51;
    Part C—Conversion: yes, the defendant converted the plaintiff’s funds;
    the total amount of damages suffered as a result of the defendant’s conver-
    sion: $818,620.54;
    Part D—Checks from the Plaintiff’s Operating Fund (§ 42a-4-401): yes,
    the defendant deposited checks into the Camp Sunshine account that were
    from the plaintiff’s operating fund and had either no endorsement or restric-
    tive endorsement; the dollar amount of those checks: $516,476.75;
    Part E—Checks Payable to the Plaintiff (§ 42a-3-420): yes, the defendant
    deposited checks into the Camp Sunshine account that were payable to the
    plaintiff in violation of § 42a-3-420; the total amount of those checks:
    $298,562.37;
    Part F—Checks with Restrictive Endorsements to the Plaintiff (§ 42a-3-
    206): yes, the defendant deposited checks into the Camp Sunshine Account
    that were payable to the plaintiff and had restrictive endorsements directing
    that payment be made to the plaintiff in violation of § 42a-3-206; the total
    amount of those checks: $307,300.21;
    Part G—Tolling: yes, the defendant engaged in a continuous course of
    conduct; yes, the parties had a special relationship from 2002 through 2006;
    Part H—Interest: yes, the plaintiff is entitled to prejudgment interest; 2
    percent per year is the appropriate rate of interest; the wrongful detention
    began on November 8, 2002.
    The $823,776.96 award was the total amount of damages under Part D
    and Part F. It is unclear why the total award under those provisions exceeds
    the damages found under parts A, B (prior to the reduction for contributory
    negligence) and C. The defendant did not challenge the difference between
    these damage amounts in its motion for remittitur.
    7
    The plaintiff claimed that there was no evidence that it had found unau-
    thorized transactions upon its review of the statements as required to trigger
    notice obligations, that, in fact, there was evidence to the contrary, and
    that the defendant had not even introduced the operating fund account
    statements into evidence. The plaintiff also claimed that: there was no
    evidence that the agreements formed part of the contract governing the
    plaintiff’s operating fund; even if the account agreements were part of the
    contract, they are not enforceable because the jury found that the defendant
    had materially breached its contract; they do not apply to the claims asserted
    in counts one and five as they are predicated on allegations of bad faith
    and intentional acts; and they do not bar judgments predicated on negligence
    or violations of the UCC because the allegations extend beyond liability for
    the processing of unauthorized withdrawals. Our concern focuses on the
    evidentiary question relating to the plaintiff’s knowledge of unauthorized
    transactions.
    8
    The plaintiff had filed a motion in limine to exclude the deposit account
    agreements on the grounds that they: (1) do not apply to the plaintiff’s
    operating account; and (2) are unenforceable because they violate § 42a-4-
    103 of the UCC and public policy under the factors identified in Hanks v.
    Powder Ridge Restaurant 
    Corp., supra
    , 
    276 Conn. 314
    . The trial court held
    a hearing on the motion before the first day of trial, but did not issue a
    decision. After the close of the plaintiff’s case-in-chief and its denial of the
    defendant’s motion for a directed verdict, the court continued the hearing
    on the motion in limine. At the end of the hearing, the court concluded that
    there was sufficient evidence for the jury to consider whether the agreements
    were part of the plaintiff’s contract with the defendant, but did not address
    the enforceability of the agreements. After the close of evidence, the trial
    court permitted the defendant to file an amended answer and defenses in
    response to the plaintiff’s recently amended complaint. In connection with
    the amended answer and defenses, the trial court ruled on the issue pre-
    viously raised by the plaintiff’s motion in limine, ruling that ‘‘the exculpatory
    language in the [deposit] account agreements is unenforceable pursuant to
    [§] 42a-4-103, and as a matter of public policy pursuant to Hanks . . . .’’
    Before the parties made closing arguments to the jury, the court stated to
    the jury: ‘‘[T]he court has made a ruling in your absence concerning some
    exhibits and I’m advising you that the court has excluded defendant’s exhib-
    its A, B, C and D as evidence of any contract between the plaintiff and the
    defendant and the jury should not consider these exhibits or reference to
    these exhibits in oral testimony by witnesses and/or reference to them in
    other exhibits. I believe we will also bring that up, again, in our charge. But
    I wanted to advise you of that, because that ruling was made outside of
    your presence.’’ Shortly thereafter, in its closing argument, the plaintiff
    reiterated: ‘‘His Honor told you a little while ago that those deposit—those
    so-called deposit account agreements, exhibits A through D that were put
    in evidence when you were last here on Friday, as His Honor told you, those
    have been stricken. You are not to consider those as part of this case. So
    the question with the checks is: Did the bank put them in the account against
    the rules and against the law?’’ In its charge, the court further stated: ‘‘It is
    up to you to decide whether or not the documents relied on by the plaintiff
    constitute a contract and whether or not the defendant breached that con-
    tract. In making your determination, on this or any other issue in the case,
    you may not consider the defendant’s exhibits A, B, C and D as part of
    the contract, or any testimony you heard about the terms contained in
    these exhibits.’’
    9
    Outside the presence of the jury, the defendant conceded that the deposit
    account agreements would apply to the plaintiff’s operating fund account
    only, not the Camp Sunshine account.
    10
    The special defense alleged as follows: ‘‘On information and belief, the
    plaintiff was guilty of negligence which was a contributing cause of any
    loss allegedly sustained by the plaintiff, in that the plaintiff:
    ‘‘(a) allowed . . . Licitra to obtain possession of and endorse the checks
    that are the subject of the plaintiff’s complaint;
    ‘‘(b) did not take proper and necessary precautions to prevent . . . Lic-
    itra, an allegedly unauthorized signatory, from having access to, taking
    possession of and endorsing the checks that are the subject of the plain-
    tiff’s complaint;
    ‘‘(c) did not take proper and necessary precautions to prevent . . . Lic-
    itra, an allegedly unauthorized signatory, from using the plaintiff’s accounts
    payable system to generate allegedly fraudulent checks which were then
    signed by authorized signatories and deposited into the Camp Sunshine
    account;
    ‘‘(d) failed to use reasonable care to detect the alleged removal and/or
    endorsement of the checks;
    ‘‘(e) failed to adopt and implement a policy or procedure to detect the
    removal and/or endorsement of the checks;
    ‘‘(f) did not take proper and necessary precautions to prevent . . . Licitra
    from having access to and taking possession of signature stamp(s);
    ‘‘(g) failed to conduct a criminal background check on . . . Licitra prior
    to his employment; and
    ‘‘(h) failed to review bank statements that were sent to the plaintiff by
    the defendant, which bank statements would have alerted the plaintiff to
    the alleged unauthorized transactions and alleged unauthorized account.’’
    11
    The defendant does not contend that this tolling doctrine is per se
    inapplicable to claims under the UCC, but that it is merely inapplicable
    under the facts of the case. Although our Appellate Court has questioned
    the extent to which this doctrine applies outside of claims sounding in tort,
    we have no occasion to consider that question in the present case. See
    Fradianni v. Protective Life Ins. Co., 
    145 Conn. App. 90
    , 100 n.9, 
    73 A.3d 896
    (‘‘We note that the continuing course of conduct doctrine is one classically
    applicable to causes of action in tort, rather than in contract. The doctrine
    concerns itself with ‘wrongs,’ the nomenclature of tort, not with ‘breach,’
    the language of contract. . . . Because, however, we have determined that
    the plaintiff’s allegations do not constitute a ‘course of conduct’ in the first
    instance, we need not address whether the continuing course of conduct
    doctrine may apply outside of actions in tort.’’ [Citation omitted.]), cert.
    denied, 
    310 Conn. 934
    , 
    79 A.3d 888
    (2013).
    12
    The defendant also challenges the jury instruction on tolling. The plain-
    tiff contends that the instruction was proper, relying in part on the fact
    that it largely mirrored the Judicial Branch’s model jury instruction. See
    Connecticut Civil Jury Instructions (2008) instruction 3.3-3, available at
    http://jud.ct.gov/JI/Civil/part3/3.3-3.htm (last visited July 24, 2014). In light
    of our conclusion that the evidence does not support the jury’s findings
    under a proper application of the law to the evidence relating to the claims
    under the UCC, we need not examine the propriety of the jury instruction.
    13
    The plaintiff does not dispute that it received insurance proceeds. Nei-
    ther party has indicated the nature and basis for the insurance recovery.
    14
    The defendant also contends that the plaintiff took the position that
    interest did not begin to accrue until September 6, 2006, which appears to
    be the date of the final transaction on the Camp Sunshine account. The
    defendant made no such argument in its motion for remittitur and we
    therefore need not consider this contention.