Raspberry Junction Holding, LLC v. Southeastern Connecticut Water Authority ( 2021 )


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    RASPBERRY JUNCTION HOLDING, LLC v.
    SOUTHEASTERN CONNECTICUT
    WATER AUTHORITY
    (SC 20454)
    Robinson, C. J., and McDonald, D’Auria, Mullins,
    Kahn, Ecker and Keller, Js.
    Syllabus
    The plaintiff, the owner of a hotel, sought to recover damages from the
    defendant municipal water authority for economic losses it incurred in
    connection with an explosion at the defendant’s pumping station, which
    allegedly was caused by the defendant’s negligence and resulted in an
    extended interruption of water service at the plaintiff’s hotel and loss
    of revenue. The defendant moved for summary judgment, contending,
    inter alia, that the plaintiff’s claim was barred by the economic loss
    doctrine. The trial court granted the defendant’s motion for summary
    judgment and rendered judgment thereon, concluding that the defendant
    owed the plaintiff no legal duty of care. In reaching its decision, the
    court determined that, although the plaintiff’s economic losses were
    reasonably foreseeable, imposing a duty on the defendant was inconsis-
    tent with public policy, as determined by the applicable four factor test
    first articulated in Jaworski v. Kiernan (
    241 Conn. 399
    ), which requires
    a court to consider the normal expectations of the participants in the
    activity, the public policy of encouraging participation in the activity
    while weighing the safety of the participants, the avoidance of increased
    litigation, and the decisions of other jurisdictions. On the plaintiff’s
    appeal from the judgment in favor of the defendant, held that the trial
    court correctly determined that the defendant owed the plaintiff no legal
    duty of care because, although it was reasonably foreseeable that an
    extended interruption of water service would cause economic losses
    for any of the defendant’s customers whose livelihood depended on the
    constant supply of water, each of the four factors in Jaworski militated
    against imposing a duty on the defendant, as a matter of public policy,
    under the circumstances of the case: the normal expectations of the
    parties in the purchase and sale of water militated decisively against
    the imposition of a duty because the relevant statutory and case law
    compelled the conclusion that neither party reasonably could have
    expected that the defendant, a municipal corporation, would be liable
    in negligence for economic losses incurred by its customers as a result
    of an interruption in water service; moreover, imposing a duty on the
    defendant to prevent economic losses from interruptions in water ser-
    vice would result in a predictable increase in litigation without a corres-
    ponding increase in the physical safety of the defendant’s customers,
    and, because water is an essential necessity of life, its use requires
    no encouragement by the law; furthermore, the vast majority of other
    jurisdictions bar recovery for economic losses in a negligence action
    arising out of damage to the person or property of another, and this
    court rejected the plaintiff’s contention that this factor weighed in favor
    of imposing a duty because a number of jurisdictions recognize an
    exception to the general rule barring recovery when a special relation-
    ship exists between the parties, as the plaintiff did not identify any
    attribute of its relationship with the defendant that would bring the
    present case into the extremely limited class of negligence cases that
    do not bar recovery for economic losses.
    (One justice concurring separately)
    Argued January 15—officially released August 18, 2021*
    Procedural History
    Action to recover damages sustained as a result of
    the defendant’s alleged negligence, and for other relief,
    brought to the Superior Court in the judicial district of
    New London, where the court, Vacchelli, J., granted
    the defendant’s motion for summary judgment and ren-
    dered judgment thereon, from which the plaintiff
    appealed; thereafter, this court reversed the trial court’s
    judgment and remanded the case for further proceed-
    ings; on remand, the court, Calmar, J., granted the
    defendant’s motion for summary judgment and ren-
    dered judgment thereon, from which the plaintiff
    appealed. Affirmed.
    Santa Mendoza, for the appellant (plaintiff).
    Stephanie S. Berry, with whom, on the brief, was
    Christopher C. Ring, for the appellee (defendant).
    Opinion
    KELLER, J. The plaintiff, Raspberry Junction Hold-
    ing, LLC, the owner of a 164 room hotel in North Ston-
    ington, commenced this negligence action against the
    defendant, Southeastern Connecticut Water Authority,
    a municipal corporation that provides water to twenty-
    one towns and boroughs in southeastern Connecticut,
    seeking damages for economic losses it incurred when
    an explosion at the defendant’s North Stonington pump-
    ing station caused an interruption in the hotel’s water
    service. The defendant moved for summary judgment,
    contending that (1) it was immune from liability under
    rules it had adopted pursuant to the rule-making author-
    ity conferred on it by the legislature, and (2) the plain-
    tiff’s claim was barred by the economic loss doctrine,
    a common-law rule, which, ‘‘generally characterized,
    reflects the principle that a plaintiff cannot sue in tort
    for purely monetary loss unaccompanied by physical
    injury or property damage.’’ Raspberry Junction Hold-
    ing, LLC v. Southeastern Connecticut Water Authority,
    
    331 Conn. 364
    , 368 n.3, 
    203 A.3d 1224
     (2019). The trial
    court, Vacchelli, J., agreed with the defendant’s first
    contention and granted its motion for summary judg-
    ment. Id., 368. The plaintiff appealed, and this court
    reversed the trial court’s judgment and remanded the
    case for consideration of the defendant’s alternative
    ground for summary judgment. Id., 378. Presently
    before us is the plaintiff’s appeal1 from the judgment
    of the trial court, Calmar, J., again granting the defen-
    dant’s motion for summary judgment, this time on the
    theory that the defendant owed the plaintiff no legal
    duty of care. On appeal, the plaintiff claims that the
    trial court incorrectly determined that the defendant
    could not be held liable for the plaintiff’s losses because
    public policy does not support the imposition of a duty
    on the defendant under the circumstances of this case.
    We disagree and, accordingly, affirm the judgment of
    that court.
    The following undisputed facts and procedural his-
    tory are relevant to our resolution of this appeal. ‘‘The
    defendant was created in 1967 by a special act of the
    General Assembly as a body politic and corporate of the
    state, designated to perform the ‘essential government
    function’ of planning, operating, and maintaining a
    water supply system for the benefit of the southeastern
    Connecticut planning region. 33 Spec. Acts 478, No. 381
    (1967) (special act).2 Section 14 of [the special] act sets
    forth the powers and duties conferred on the defendant,
    including ‘the power . . . to make . . . rules for the
    sale of water and the collection of rents and charges
    therefor . . . [and] to do all things necessary or conve-
    nient to carry out the powers expressly given in [the] act
    . . . .’ 33 Spec. Acts 481, 483–84, No. 381, § 14 (1967).’’
    (Footnote altered.) Raspberry Junction Holding, LLC
    v. Southeastern Connecticut Water Authority, supra,
    
    331 Conn. 366
    –67.
    ‘‘The [defendant] is a publicly owned agency of gov-
    ernment, not a private company. Its function, simply
    stated, is to plan, operate and construct water supply
    systems in Southeastern Connecticut. The underlying
    consideration in the creation of the [defendant] by the
    legislature, in response to local initiatives, was that the
    long range public interest is best served by a collective
    and cooperative approach to the water supply require-
    ments, present and future.’’ Southeastern Connecticut
    Water Authority, Rules Governing Water Service, avail-
    able at https://www.waterauthority.org/rules-govern
    ing-service (last visited August 9, 2021).
    The defendant consists of seven members appointed
    by the representative advisory board (advisory board),
    which is comprised of two members from each of the
    twenty-one towns and boroughs served by the defen-
    dant. 
    Id.
     Advisory board members are appointed by the
    board of selectmen or town council from each town or
    borough for a term of two years and serve without
    compensation. See 33 Spec. Acts 479, No. 381, §§ 4 and 5
    (1967). ‘‘The [advisory board], in addition to appointing
    [the defendant’s] members, annually audits the financial
    records of the [defendant]. It also holds public hearings
    on proposed changes in rates. Within the [advisory
    board], there are several standing committees, includ-
    ing [f]inance, [l]egislative, and [c]ustomer [a]ppeals.
    The [c]ustomer [a]ppeals [c]ommittee’s purpose is to
    resolve misunderstandings between the [defendant]
    and its customers. [Each] town’s [advisory board] mem-
    bers are [the] direct representatives [of the defendant’s
    customers] . . . .’’ Southeastern Connecticut Water
    Authority, supra.
    ‘‘In 2016, the plaintiff commenced the present action
    against the defendant, seeking damages [for] a loss of
    water service at [its hotel] . . . . In its one count com-
    plaint, the plaintiff alleged that the hotel lost water
    service for several days in June, 2015, due to the explo-
    sion of a hydropneumatic tank at a pumping station
    operated by the defendant as a result of the defendant’s
    negligent construction, operation, inspection or mainte-
    nance of the tank and its valves. The plaintiff further
    alleged that the water outage caused the plaintiff to
    lose revenue due to its inability to rent rooms and the
    need to give refunds to hotel guests during the water
    outage.
    ‘‘The defendant moved for summary judgment on
    two grounds. First, it contended that rule 5 [of the
    defendant’s ‘Rules Governing Water Service’] immu-
    nized it from liability for the plaintiff’s damages . . . .
    Second, it contended that, because the plaintiff was
    seeking damages for monetary loss only, the claim is
    barred by the common-law economic loss doctrine. The
    plaintiff opposed the motion, arguing that the defen-
    dant, as a municipal corporation engaged in a proprie-
    tary function, is not immune from suit and has no
    authority, express or implied, to promulgate rules that
    waive liability for negligence. The plaintiff also argued
    that the economic loss doctrine does not apply under
    the circumstances presented.’’ (Citation omitted; foot-
    note omitted.) Raspberry Junction Holding, LLC v.
    Southeastern Connecticut Water Authority, supra, 
    331 Conn. 367
    –68.
    The trial court, Vacchelli, J., agreed with the defen-
    dant’s first contention and rendered summary judgment
    in the defendant’s favor. Id., 368. On appeal, this court
    reversed the trial court’s judgment on the basis of our
    determination that the legislature did not authorize the
    defendant to promulgate rules immunizing itself from
    liability. Id., 370. In light of that determination, we
    remanded the case to the trial court for consideration
    of the defendant’s alternative ground for summary judg-
    ment, namely, that the plaintiff’s claim was barred by
    the economic loss doctrine. Id., 378.
    On remand, the parties filed additional briefs in sup-
    port of their respective positions. Following oral argu-
    ment, the trial court, Calmar, J., issued a memorandum
    of decision in which it granted the defendant’s motion
    for summary judgment. The trial court, citing Lawrence
    v. O & G Industries, Inc., 
    319 Conn. 641
    , 664, 
    126 A.3d 569
     (2015), explained that the economic loss doctrine
    is a common-law rule intended ‘‘to shield a defendant
    from unlimited liability for all of the economic conse-
    quences of a negligent act, particularly in a commercial
    or professional setting, and thus to keep the risk of
    liability reasonably calculable.’’ (Internal quotation marks
    omitted.) The trial court further explained that this
    court previously has declined to apply the economic
    loss doctrine as a categorical bar to the recovery of
    purely economic losses in a tort action, opting instead
    to apply a traditional duty analysis to the question of
    whether a defendant’s liability should extend to such
    losses. Applying this analysis, the trial court concluded
    that the defendant owed the plaintiff no legal duty of
    care.
    In reaching its determination, the court, quoting Law-
    rence, explained that whether a duty exists turns on
    two considerations, the foreseeability of the harm and
    ‘‘a determination, on the basis of a public policy analy-
    sis, of whether the defendant’s responsibility for its
    negligent conduct should extend to the particular con-
    sequences or particular plaintiff in the case.’’ (Internal
    quotation marks omitted.), quoting Lawrence v. O & G
    Industries, Inc., supra, 
    319 Conn. 650
    . The court further
    explained that, in determining whether public policy
    supports the imposition of a duty, courts apply the well
    established test first articulated in Jaworski v. Kiernan,
    
    241 Conn. 399
    , 407, 
    696 A.2d 332
     (1997), which requires
    courts to consider the following four factors: ‘‘(1) the
    normal expectations of the participants in the activity
    under review; (2) the public policy of encouraging par-
    ticipation in the activity, while weighing the safety of
    the participants; (3) the avoidance of increased litiga-
    tion; and (4) the decisions of other jurisdictions.’’ (Inter-
    nal quotation marks omitted.) Lawrence v. O & G Indus-
    tries, Inc., supra, 650. Applying these well established
    principles, the court determined that, although the
    plaintiff’s economic losses were reasonably foresee-
    able, imposing a duty on the defendant was inconsistent
    with public policy, as determined by the applicable four
    factor test.
    Specifically, the trial court concluded that, although
    the first factor favored the plaintiff ‘‘slightly’’ insofar as
    water service customers generally expect an interrup-
    tion in service to be ‘‘temporary,’’ lasting hours rather
    than days, the remaining three factors weighed against
    the imposition of a duty. With respect to the second
    factor, the court concluded that using water is not an
    activity that requires the encouragement of the law,
    and, because the defendant already may be held liable
    for personal injury or property damage resulting from
    its negligence, ‘‘[i]mposing a duty on the defendant to
    hold it liable for economic losses would . . . not posi-
    tively impact safety because it would not increase [the
    defendant’s] impetus to act with due care.’’ (Internal
    quotation marks omitted.) With respect to the third
    factor, the court determined that it too ‘‘weigh[ed] heav-
    ily against imposing a duty on the defendant,’’
    explaining that, ‘‘[s]hould the defendant ever need to
    halt its [water] service . . . in the future, it is possible
    that all of its affected customers, both residential and
    commercial, could initiate an action against [it] . . .
    [potentially] flooding the courts with spurious and
    fraudulent claims’’ and exposing the defendant to ‘‘end-
    less’’ litigation. (Internal quotation marks omitted.)
    Finally, the trial court concluded that the fourth fac-
    tor also weighed decisively against the imposition of a
    duty. Specifically, the court noted that most jurisdic-
    tions ‘‘bar a plaintiff from recovering purely economic
    losses in [a] tort [action] in the absence of personal
    injury or property damage.’’ The court reasoned that,
    were it to find that the defendant owed a duty to the
    plaintiff, it ‘‘would expose [the defendant] to potentially
    limitless liability,’’ the costs of which would be borne
    by the defendant’s other customers in the form of
    increased rates. The court also noted that, even in those
    jurisdictions that permit the recovery of purely eco-
    nomic losses in a negligence action, a plaintiff must
    establish that a special relationship existed between the
    parties such that the plaintiff’s losses were ‘‘particularly
    foreseeable’’ to the defendant, which the plaintiff in the
    present case could not do.
    On appeal, the plaintiff claims that the trial court
    incorrectly determined that the defendant owed the
    plaintiff no duty of care. Specifically, the plaintiff con-
    tends that the trial court, in analyzing the second and
    third factors of the public policy prong of the duty
    analysis, incorrectly concluded that, because the defen-
    dant may be held civilly liable for physical injury and
    damage to property resulting from its negligence,
    imposing an additional duty on the defendant for eco-
    nomic losses would not address a valid safety concern.
    In support of this contention, the plaintiff argues that,
    because the defendant is not subject to extensive state
    or federal regulation and knows that ‘‘even an extremely
    dangerous event’’ such as a ‘‘catastrophic explosion at
    a pumping station’’ is unlikely to cause bodily injury or
    damage to the property of another, ‘‘the possibility of
    civil liability for economic harm is perhaps the one
    and only avenue that would increase [the defendant’s]
    impetus to act with due care.’’ (Internal quotation marks
    omitted.) The plaintiff further contends that ‘‘[t]he ubiq-
    uitous need for water, both for basic hygiene and health
    and also [for] fire safety . . . suggests that . . . Con-
    necticut law . . . should be encouraging every effort to
    ensure the uninterrupted distribution of [that resource]
    . . . .’’ The plaintiff finally contends that the trial court,
    in applying the fourth factor of the public policy analy-
    sis, failed to consider the ‘‘growing list of jurisdictions
    willing to extend liability in opposition to the economic
    loss doctrine when a special relationship exists [between
    the parties].’’ The plaintiff asserts that a special relation-
    ship exists between the parties in the present case as
    a result of the ‘‘imbalance of power’’ between them,
    which allows the defendant ‘‘to take advantage of or
    exercise undue influence over’’ the plaintiff, who,
    because of the defendant’s monopoly over the supply
    of water in the plaintiff’s area, has no choice but to
    purchase water from the defendant. (Internal quotation
    marks omitted.)
    The defendant responds, inter alia, that the trial court
    correctly determined that it owed the plaintiff no legal
    duty of care. The defendant disagrees, however, with
    the trial court’s determination that the plaintiff’s eco-
    nomic losses were foreseeable, arguing instead that
    nonpotable water was restored to the plaintiff within
    twenty-four hours of the initial outage, while potable
    drinking water was provided free of charge until a new
    water system was installed. The defendant contends
    that the plaintiff’s business losses were not the result of
    a lack of water but, rather, resulted from unforeseeable
    ‘‘restrictions put in place by a fire marshal . . . [who]
    limited the number of rooms the plaintiff could rent
    and required the plaintiff to patrol its hotel to accommo-
    date a potential limitation on its ability to operate its
    sprinkler system.’’ As for the public policy prong of the
    duty analysis, the defendant argues that the trial court
    correctly determined that it militates against the imposi-
    tion of a duty, although the defendant disagrees with
    that court’s determination that the first factor of the
    analysis favors the plaintiff, even slightly. The defendant
    contends, rather, that the normal expectations of the
    parties were met because, although uninterrupted water
    service may be the expectation, that expectation does
    not apply when, as in the present case, there are exigent
    circumstances such as the explosion at the defendant’s
    pumping station. The defendant further maintains that
    the parties’ expectations were met in any event because
    the service interruption did not last for several days,
    as the plaintiff claims but, rather, for less than twenty-
    four hours, and the parties’ contract alerted the plaintiff
    that service interruptions may occur at any time and for
    any reason. We conclude that the trial court correctly
    determined that the defendant owed the plaintiff no
    legal duty of care.
    ‘‘Practice Book [§ 17-49] provides that summary judg-
    ment shall be rendered forthwith if the pleadings, affida-
    vits and any other proof submitted show that there is
    no genuine issue as to any material fact and that the
    moving party is entitled to judgment as a matter of
    law. . . . The party seeking summary judgment has the
    burden of showing the absence of any genuine issue
    [of] material facts which, under applicable principles
    of substantive law, entitle him to a judgment as a matter
    of law . . . . A material fact . . . [is] a fact [that] will
    make a difference in the result of the case.’’ (Internal
    quotation marks omitted.) Shoreline Shellfish, LLC v.
    Branford, 
    336 Conn. 403
    , 410, 
    246 A.3d 470
     (2020). The
    scope of our review of the trial court’s decision to
    grant the defendant’s motion for summary judgment is
    plenary. See 
    id.
    As we previously have explained, ‘‘[a] cause of action
    in negligence is comprised of four elements: duty;
    breach of that duty; causation; and actual injury. . . .
    Whether a duty exists is a question of law for the court,
    and only if the court finds that such a duty exists does
    the trier of fact consider whether that duty was
    breached.’’ (Internal quotation marks omitted.) Law-
    rence v. O & G Industries, Inc., supra, 
    319 Conn. 649
    .
    ‘‘If a court determines, as a matter of law, that a defen-
    dant owes no duty to a plaintiff, the plaintiff cannot
    recover in negligence from the defendant. . . . Duty is
    a legal conclusion about relationships between individ-
    uals, made after the fact, and imperative to a negligence
    cause of action. The nature of the duty, and the specific
    persons to whom it is owed, are determined by the
    circumstances surrounding the conduct of the individ-
    ual. . . . Foreseeability is a critical factor in the analy-
    sis, because no duty exists unless an ordinary person
    in the defendant’s position, knowing what the defendant
    knew or should have known, would anticipate that harm
    of the general nature of that suffered was likely to result
    . . . . Our law makes clear that foreseeability alone,
    however, does not automatically give rise to a duty of
    care . . . . A further inquiry must be made, for we
    recognize that duty is not sacrosanct in itself . . . but
    is only an expression of the sum total of those consider-
    ations of policy [that] lead the law to say that the plain-
    tiff is entitled to protection. . . . The final step in the
    duty inquiry, then, is to make a determination of the
    fundamental policy of the law, as to whether the defen-
    dant’s responsibility should extend to such results.
    (Citations omitted; internal quotation marks omitted.)
    Demond v. Project Service, LLC, 
    331 Conn. 816
    , 834–35,
    
    208 A.3d 626
     (2019).
    In Lawrence, in which a group of construction work-
    ers sought to recover lost wages after an explosion
    destroyed their work site; Lawrence v. O & G Indus-
    tries, Inc., supra, 
    319 Conn. 644
    –45; this court rejected a
    claim that, ‘‘independent of a duty analysis, [we] should
    adopt the economic loss doctrine as a ‘categorical bar’
    to a plaintiff’s recovery of ‘economic loss . . . in tort
    absent damage to [the plaintiff’s] person or property’ ’’
    because such a bar was ‘‘ ‘in line’ ’’ with more than one
    century of Connecticut case law. 
    Id.,
     648 n.8. In so
    doing, ‘‘we agree[d] with the trial court’s observation
    that the ‘[economic loss] doctrine, as employed in tort
    cases to preclude a plaintiff’s claim, is merely another
    way of saying that the defendant[s] owed no duty to
    the plaintiff because the claimed loss was a remote and
    indirect consequence of the misconduct of the defen-
    dants.’ ’’ Id.; see also Eastwood v. Horse Harbor Foun-
    dation, Inc., 
    170 Wn. 2d 380
    , 389, 
    241 P.3d 1256
     (2010)
    (‘‘A review of [Washington] cases on the economic loss
    rule shows that ordinary tort principles have always
    resolved th[e] question [of liability]. An injury is remedi-
    able in tort if it traces back to the breach of a tort duty
    arising independently of the terms of the contract. The
    court determines whether there is an independent tort
    duty of care, and [t]he existence of a duty is a question
    of law and depends on mixed considerations of logic,
    common sense, justice, policy, and precedent.’’ (Inter-
    nal quotation marks omitted.)).
    Our reluctance in Lawrence to adopt the economic
    loss doctrine as a categorical bar to recovery also
    reflected a desire to avoid the confusion that has arisen
    in jurisdictions that have adopted such a rule even
    though pure economic loss remained recoverable in
    those jurisdictions in a variety of tort contexts, includ-
    ing negligence. See, e.g., Alma v. AZCO Construction,
    Inc., 
    10 P.3d 1256
    , 1263 (Colo. 2000) (‘‘[S]ome torts are
    expressly designed to remedy pure economic loss (e.g.,
    professional negligence, fraud, and breach of fiduciary
    duty). It is here that substantial confusion arises from
    the use of the term ‘economic loss rule.’ ’’); see also
    Restatement (Third), Torts, Liability for Economic
    Harm § 1, comment (b), p. 2 (2020) (‘‘[s]tating the
    absence of a duty as a general rule can create confusion
    by seeming to threaten [well established] causes of
    action, by leaving behind an uncertain and unwieldy
    number of exceptions, and by implying a needless pre-
    sumption against the existence of a duty on facts not
    yet considered’’).
    The Restatement (Third) of Torts explains: ‘‘Liability
    for the unintentional infliction of economic loss
    emerged only within the last [forty] years as a distinct
    topic for analysis within the law of torts. . . . Refer-
    ences to an economic-loss ‘rule’ or ‘doctrine’ began to
    appear in American case law for the first time in the
    1970s. The expression sometimes referred to the idea
    that a plaintiff cannot collect in tort for economic losses
    suffered as a result of injury to the person or property
    of another—a doctrine covered here in § 7 . . . . Other
    courts treated the economic-loss rule as meaning that
    plaintiffs cannot collect in tort when they buy products
    that disappoint their economic expectations . . . .
    Many courts have extended that principle from cases
    involving products to other cases [in which] a defen-
    dant’s breach of contract causes financial losses to the
    plaintiff. . . . When articulating any of these doctrines,
    courts sometimes have spoken generally of a rule
    against recovery in tort for pure economic loss.
    ‘‘ ‘Economic loss’ thus has become a significant and
    distinct category within the law of liability for negli-
    gence. It has become a potent source of confusion as
    well. Courts have long assumed, often without much
    discussion, that no recovery can be had in tort for cer-
    tain types of economic loss; but they also have long
    allowed recovery of economic losses in cases of profes-
    sional malpractice and in certain other settings. . . .
    When some courts began to say that tort law should
    not be used to redress pure economic loss, they created
    uncertainty about whether [well established] causes of
    action still were valid, and about how one might sepa-
    rate emerging claims that survive the new rule from
    those that do not.’’ (Citations omitted.) Restatement
    (Third), supra, § 1, reporter’s note (a), pp. 6–7.
    We note, finally, that, regardless of whether this court
    applies a duty analysis to the question of liability in
    cases such as the present one or applies some iteration
    of the economic loss doctrine as a categorical bar to
    recovery, as many courts have done, the outcome is
    likely to be the same because, as we have explained,
    the purpose of a duty analysis is to ascertain the funda-
    mental policy of the law, and the economic loss doctrine
    is merely an expression of that policy as determined
    by other courts, in earlier cases.3 With this background
    in mind, we turn to an analysis of the question pre-
    sented, namely, whether the defendant owed the plain-
    tiff a duty of care.
    The first prong of that analysis is whether the harm
    complained of was foreseeable. As previously indicated,
    the defendant challenges the trial court’s determination
    that, in the present case, it was foreseeable, arguing that
    the plaintiff’s economic losses were the unforeseeable
    result of a fire marshal’s decision to require the plain-
    tiff’s hotel to operate at one-half capacity until a new
    potable water system was installed, even though nonpo-
    table water was restored within twenty-four hours and
    potable water was provided free of charge while the
    system was under repair. The plaintiff responds, and
    our independent review of the record confirms, that
    the defendant presented no evidence to the trial court
    to establish the factual predicates of this argument, and,
    therefore, it is not properly before us. See, e.g., Sena
    v. American Medical Response of Connecticut, Inc.,
    
    333 Conn. 30
    , 53, 
    213 A.3d 1110
     (2019) (‘‘courts are in
    entire agreement that the moving party for summary
    judgment has the burden of [presenting evidence] show-
    ing the absence of any genuine issue as to all the mate-
    rial facts’’ (internal quotation marks omitted)); Rom-
    prey v. Safeco Ins. Co. of America, 
    310 Conn. 304
    , 321,
    
    77 A.3d 726
     (2013) (‘‘[i]f the party moving for summary
    judgment fails to show that there are no genuine issues
    of material fact, the nonmoving party may rest on mere
    allegations or denials contained in his pleadings’’ (inter-
    nal quotation marks omitted)). For purposes of our
    analysis, therefore, we will assume that the water out-
    age at the plaintiff’s hotel lasted ‘‘several days,’’ as the
    plaintiff alleged in its complaint. Given that assumption,
    we agree with the trial court that it was reasonably
    foreseeable that a service interruption of that duration
    would cause economic losses for any of the defendant’s
    customers whose livelihood depended on a constant
    supply of water.
    Our law makes clear, however, that ‘‘[a] simple con-
    clusion that the harm to the plaintiff was foreseeable
    . . . cannot by itself mandate a determination that a
    legal duty exists. Many harms are quite literally foresee-
    able, yet for pragmatic reasons, no recovery is allowed.
    . . . The final step in the duty inquiry, then, is to make
    a determination of the fundamental policy of the law,
    as to whether the defendant’s responsibility should
    extend to such results.’’ (Internal quotation marks omit-
    ted.) Demond v. Project Service, LLC, supra, 
    331 Conn. 834
    –35. As we have explained, in making that determi-
    nation, our courts consider the following four factors:
    ‘‘(1) the normal expectations of the participants in the
    activity under review; (2) the public policy of encourag-
    ing participation in the activity, while weighing the
    safety of the participants; (3) the avoidance of increased
    litigation; and (4) the decisions of other jurisdictions.
    . . . [This] totality of the circumstances rule . . . is
    most consistent with the public policy goals of our
    legal system, as well as the general tenor of our [tort]
    jurisprudence.’’ (Internal quotation marks omitted.)
    Lawrence v. O & G Industries, Inc., 
    supra,
     
    319 Conn. 650
    –51. For the reasons that follow, we conclude that
    each of these factors militates against the imposition of
    a duty, and, therefore, imposing a duty on the defendant
    would be contrary to sound public policy.
    We begin with the normal expectations of the partici-
    pants in the activity under review. In the present case,
    that activity is the purchase and sale of water, where the
    seller is a municipal corporation tasked with planning,
    operating, and maintaining a public water supply sys-
    tem, and the buyer is a member of the public for whose
    benefit the system and the defendant were created.
    The trial court concluded that this factor favored the
    plaintiff—albeit only ‘‘slightly’’—because ‘‘[t]he normal
    expectation of a water delivery service customer is that,
    absent exigent circumstances, water will be provided’’
    and that any interruption in service that does occur will
    be short lived. Although we agree with the trial court’s
    analysis as far as it goes, by failing to take into account
    the reasonable expectations of the defendant, it did not
    go far enough. Our case law also establishes that, in
    applying this factor, courts must consider ‘‘Connecti-
    cut’s existing body of common law and statutory law
    relating to this issue’’; Lawrence v. O & G Industries,
    Inc., 
    supra,
     
    319 Conn. 651
    ; which the trial court failed
    to do. When these additional considerations are taken
    into account, we conclude that the first factor militates
    decisively against the imposition of a duty.
    In considering the normal expectations of the parties
    in Lawrence, we explained that, for well over one cen-
    tury and in a variety of factual contexts, this court
    has denied recovery in negligence for economic losses
    resulting from injury to the person or property of
    another, in each instance concluding that the damages
    were simply too remote or the relationship between
    the parties too attenuated for a duty to be imposed on
    the defendant. See, e.g., 
    id.,
     651–658 (citing and dis-
    cussing cases); 
    id.,
     643–44, 667 (plaintiff construction
    workers could not recover economic losses in form
    of lost wages from defendant construction companies
    whose negligence destroyed plaintiffs’ work site, caus-
    ing plaintiffs to lose their jobs); RK Constructors, Inc.
    v. Fusco Corp., 
    231 Conn. 381
    , 382–83, 
    650 A.2d 153
    (1994) (employer could not maintain negligence action
    against third-party tortfeasor to recover economic
    losses in form of increased workers’ compensation pre-
    miums resulting from tortfeasor’s injury of employer’s
    employee); Connecticut Mutual Life Ins. Co. v. New
    York & New Haven Railroad Co., 
    25 Conn. 265
    , 276
    (1856) (life insurance company could not recover life
    insurance benefits paid on behalf of its insured by bring-
    ing direct action against railroad company whose negli-
    gence caused insured’s death); see also Gregory v.
    Brooks, 
    35 Conn. 437
    , 446 (1868) (‘‘[when] one is injured
    by the wrongful act of another, and others are indirectly
    and consequentially injured, but not by reason of any
    natural or legal relation, the injuries of the latter are
    deemed too remote to constitute a cause of action’’).
    Given this body of case law, which spans more than 150
    years, we do not believe that the normal expectations
    of the parties in the present case reasonably could have
    included an expectation that the defendant would be
    liable in negligence for the economic losses of its cus-
    tomers under the circumstances of this case.
    Our conclusion is reinforced by General Statutes § 52-
    557n (a) (1), which provides in relevant part: ‘‘Except
    as otherwise provided by law, a political subdivision
    of the state shall be liable for damages to person or
    property caused by . . . (B) negligence in the perfor-
    mance of functions from which the political subdivision
    derives a special corporate profit or pecuniary benefit
    . . . .’’ (Emphasis added.) By its express terms, § 52-
    557n waives a municipal corporation’s governmental
    immunity ‘‘for damages to person or property . . . .’’
    It does not waive its immunity with respect to purely
    economic or commercial losses. E.g., Williams Ford,
    Inc. v. Hartford Courant Co., 
    232 Conn. 559
    , 583, 
    657 A.2d 212
     (1995) (interpreting General Statutes § 52-572h
    (b) and concluding that ‘‘the legislature intended the
    phrase ‘damage to property’ to encompass only its usual
    and traditional meaning in the law of negligence actions,
    namely, damage to or the loss of use of tangible prop-
    erty’’ and that, when drafting legislation, ‘‘the legislature
    [is] mindful of a distinction between property damage
    and commercial losses’’); see Mountain West Helicop-
    ter, LLC v. Kaman Aerospace Corp., 
    310 F. Supp. 2d 459
    ,
    465 (D. Conn. 2004) (‘‘Connecticut [S]upreme [C]ourt
    has, in the context of other statutes, recognized a cate-
    gorical distinction between commercial losses and dam-
    age to property’’ and ‘‘[when] the legislature has
    employed the term ‘damage to property,’ the . . . court
    has held that it [was] not intend[ed] to [permit the]
    recover[y] [of] purely [economic] losses unaccompa-
    nied by damages to some tangible property’’); see also
    General Statutes § 52-572h (a) (distinguishing, in negli-
    gence actions, between economic damages and noneco-
    nomic damages such as ‘‘physical pain and suffering’’);
    Restatement (Third), supra, § 2, comment (a), p. 10
    (‘‘When [the] Restatement [(Third) of Torts] refers to
    ‘property damage,’ it generally means damage to tangi-
    ble property. Usually the distinction between physical
    injury and pure economic loss is easy to draw, though
    it occasionally causes confusion when relatively minor
    damage to person or property leads to monetary losses
    on a large scale. It may then seem tempting to describe
    the plaintiff’s losses as purely economic in character.
    They are not. The property damage at the root of such
    a loss brings the case within the scope of Restatement
    [(Third)], Torts: Liability for Physical and Emotional
    Harm, and the rules stated there. Economic loss that
    accompanies even minor injury to the plaintiff’s person
    or property does not tend to raise the same considera-
    tions found when a plaintiff’s losses are economic
    alone.’’); id, § 1, comment (c), p. 2 (‘‘[a]n economic loss
    or injury, as the term is used [in the Restatement (Third)
    of Torts], means a financial loss not arising from injury
    to the plaintiff’s person or from physical harm to the
    plaintiff’s property’’).
    ‘‘Section 52-557n . . . specifically delineates cir-
    cumstances under which municipalities and its employ-
    ees can be held liable in tort and those under which
    they will retain the shield of governmental immunity.’’
    (Citation omitted.) Durrant v. Board of Education, 
    284 Conn. 91
    , 105, 
    931 A.2d 859
     (2007); see also Doe v.
    Petersen, 
    279 Conn. 607
    , 614, 
    903 A.2d 191
     (2006) (‘‘§ 52-
    557n abandons the common-law principle of municipal
    sovereign immunity and establishes the circumstances
    in which a municipality may be liable for damages’’
    (footnote omitted)). It is axiomatic that ‘‘[s]tatutes that
    abrogate or modify governmental immunity are to be
    strictly construed.’’ Rawling v. New Haven, 
    206 Conn. 100
    , 105, 
    537 A.2d 439
     (1988). ‘‘Since the codification
    of the common law under § 52-557n [in 1986], this court
    has recognized that it is not free to expand or alter the
    scope of governmental immunity therein.’’ Durrant v.
    Board of Education, supra, 107. In light of the foregoing,
    we conclude that the law of Connecticut,4 insofar as it
    informs our understanding of the parties’ normal expec-
    tations, compels the conclusion that neither party rea-
    sonably could have expected that the defendant, a
    municipal corporation, would be liable in negligence
    for economic losses incurred by its customers as a
    result of an interruption in the defendant’s water ser-
    vice.
    Because they are analytically related, we consider
    together the second and third factors, namely, ‘‘the pub-
    lic policy of encouraging participation in the activity,
    while weighing the safety of the participants, and the
    avoidance of increased litigation . . . .’’ (Internal quo-
    tation marks omitted.) Lawrence v. O & G Industries,
    Inc., 
    supra,
     
    319 Conn. 658
    . It is readily conceivable that
    imposing a duty of care on the defendant under the
    circumstances of the present case would encourage
    future plaintiffs to initiate actions of their own in the
    event of a prolonged interruption in water service.
    Despite the predictable increase in litigation that would
    follow such a decision, however, there would be no
    corresponding increase in public safety. This is so
    because the receipt of water is an inherently harmless
    activity, requiring the defendant’s customers to do no
    more than turn a faucet and, periodically, write a check
    to cover the cost of the water each has used. See 
    id.,
    658–59 (‘‘It is easy to fathom how affirmatively imposing
    a duty on the defendants . . . could encourage simi-
    larly situated future plaintiffs to litigate on the same
    grounds; this is true anytime a court establishes a poten-
    tial ground for recovery. . . . At the same time, the
    recognition of such a duty fails to provide a correspond-
    ing increase in safety . . . .’’ (Citation omitted; foot-
    note omitted; internal quotation marks omitted.)); see
    also id., 660 (‘‘[t]he probability that an increase in litiga-
    tion will not be offset by an increase in safety gives us
    particular pause with respect to recognizing a duty’’).
    In arguing to the contrary, the plaintiff contends that
    extended interruptions in water service implicate ‘‘a
    host of safety and sanitary public health problems.’’
    Relying on this court’s statement in Raspberry Junction
    Holding, LLC, that, under § 24 of the special act, ‘‘the
    defendant is not subject to comprehensive regulation
    of its rates, services, and facilities by this state’s public
    utilities regulatory authority’’; Raspberry Junction Hold-
    ing, LLC v. Southeastern Connecticut Water Authority,
    supra, 
    331 Conn. 375
    –76; the plaintiff contends that,
    because the defendant is not subject to any such regula-
    tion, ‘‘the possibility of civil liability for economic harm
    is perhaps the one and only avenue’’ to ensure that the
    defendant acts with due care to maintain an uninter-
    rupted supply of water, so as to avoid an array of public
    health and sanitation problems. The statement in Rasp-
    berry Junction Holding, LLC, was made in the context
    of explaining why the trial court’s reliance on case law
    from other jurisdictions, as a basis for concluding that
    the defendant had the authority to immunize itself from
    liability, was misplaced, namely, because all of the cited
    cases ‘‘involved water authorities subject to such regu-
    latory restrictions and thus implicated a corresponding
    public policy justification for the right to limit liability
    . . . .’’ Raspberry Junction Holding, LLC v. Southeast-
    ern Connecticut Water Authority, supra, 376. Contrary
    to the plaintiff’s contention, however, the defendant is
    subject to formidable health and safety regulation by
    various state agencies, the purpose of which is to ensure
    a safe and continuous supply of water to the defendant’s
    customers. See, e.g., 33 Spec. Acts 493, No. 381, § 34
    (1967) (‘‘[n]othing contained in this act shall be held to
    alter or abridge the powers and duties of the state
    [D]epartment of [Public] [H]ealth or of the water
    resources commissions over water supply matters’’).
    One such regulation requires the defendant to have
    in place a contingency plan for providing water to its
    customers in the event of a systemwide failure. Specifi-
    cally, ‘‘[u]nder General Statutes § 25-32d (a), water com-
    panies are required to submit a water supply plan to
    the [Commissioner] of [P]ublic [H]ealth for approval
    ‘with the concurrence of the Commissioner of [Energy
    and] Environmental Protection.’ A water supply plan is
    required to ‘evaluate the water supply needs in the
    service area of the water company submitting the plan
    and [to] propose a strategy to meet such needs.’ General
    Statutes § 25-32d (b). The plan must ‘include . . .
    [inter alia] (1) [a] description of existing water supply
    systems; (2) an analysis of future water supply
    demands; (3) an assessment of alternative water supply
    sources which may include sources receiving sewage
    and sources located on state land; [and] (4) contingency
    procedures for public drinking water supply emergen-
    cies, including emergencies concerning the contami-
    nation of water, the failure of a water supply system
    or the shortage of water . . . .’ General Statutes § 25-
    32d (b).’’ (Emphasis added; footnotes omitted.) Miller’s
    Pond Co., LLC v. New London, 
    273 Conn. 786
    , 820–22,
    
    873 A.2d 965
     (2005).
    In light of the foregoing, we are not persuaded that
    imposing a duty on the defendant to prevent economic
    loss resulting from interruptions in its water service is
    required to address the health and sanitation concerns
    identified by the plaintiff. It is apparent that those con-
    cerns have already been addressed by the legislature.5
    See Lawrence v. O & G Industries, Inc., 
    supra,
     
    319 Conn. 659
     (concluding that imposing duty on defen-
    dants to prevent economic loss would not improve
    physical safety of plaintiffs ‘‘given that companies like
    the defendants are subject to extensive state and federal
    regulation, and already may be held civilly liable to a
    wide variety of parties who may suffer personal injury
    or property damage as a result of their negligence’’).
    Thus, because improving public safety is a primary
    reason duties are imposed in the first instance, the fact
    that no duty we could impose on the defendant in the
    present case would be likely to increase the physical
    safety of the defendant’s customers is a compelling
    reason not to impose one. See, e.g., Rizzuto v. Davidson
    Ladders, Inc., 
    280 Conn. 225
    , 235–36, 
    905 A.2d 1165
    (2006) (‘‘It is sometimes said that compensation for
    losses is the primary function of tort law . . . [but it]
    is perhaps more accurate to describe the primary func-
    tion as one of determining when compensation [is]
    required. . . . An equally compelling function of the
    tort system is the prophylactic factor of preventing
    future harm . . . .’’ (Internal quotation marks omit-
    ted.)); Lodge v. Arett Sales Corp., 
    246 Conn. 563
    , 583, 
    717 A.2d 215
     (1998) (declining to impose duty on defendants
    when doing so ‘‘would achieve little in preventing the
    type of harm suffered by the plaintiffs’’); see also, e.g.,
    Ruiz v. Victory Properties, LLC, 
    315 Conn. 320
    , 340,
    
    107 A.3d 381
     (2015) (‘‘imposing a duty . . . will likely
    prompt landlords to act more responsibly toward their
    tenants in the interest of preventing foreseeable harm
    caused by unsafe conditions in areas where tenants are
    known to recreate or otherwise congregate’’); Monk v.
    Temple George Associates, LLC, 
    273 Conn. 108
    , 119–20,
    
    869 A.2d 179
     (2005) (imposing duty on parking garage
    owner to ‘‘protect customers by [taking] reasonable
    care to decrease the likelihood of crime occurring on
    [its] premises’’); Jagger v. Mohawk Mountain Ski Area,
    Inc., 
    269 Conn. 672
    , 703, 
    849 A.2d 813
     (2004) (imposing
    duty on skiers because ‘‘requiring [them] to participate
    in the reasonable manner prescribed by the rules of the
    sport . . . will promote participation in the sport of
    skiing’’ and ‘‘protect the safety’’ of those who do partici-
    pate). We note lastly, with respect to the issue of
    whether the law should be used to encourage participa-
    tion in the activity under review, the plaintiff concedes,
    as it must, that water is an essential necessity of life,
    and, as such, its use requires no encouragement by the
    law. In light of the foregoing, we conclude that the
    second and third factors also weigh heavily against the
    imposition of a duty.
    We turn, therefore, to the final factor, the decisions
    of other jurisdictions. As the trial court noted and the
    plaintiff does not dispute, the vast majority of jurisdic-
    tions bar recovery of economic losses in a negligence
    action arising out of damage to the person or property
    of another. See, e.g., Lawrence v. O & G Industries,
    Inc., supra, 
    319 Conn. 661
    –64 (discussing majority rule
    and reasons for it). ‘‘Courts that reject claims . . .
    under the economic loss doctrine reason that the pri-
    mary purpose of the rule is to shield a defendant from
    unlimited liability for all of the economic consequences
    of a negligent act, particularly in a commercial or pro-
    fessional setting, and thus to keep the risk of liability
    reasonably calculable. . . . They posit that the foresee-
    ability of economic loss, even when modified by other
    factors, is a standard that sweeps too broadly in a pro-
    fessional or commercial context, portending liability
    that is socially harmful in its potential scope and uncer-
    tainty. . . . [See] In re Chicago Flood Litigation, [
    176 Ill. 2d 179
    , 198, 
    680 N.E.2d 265
     (1997)] (observing that
    the economic consequences of any single accident are
    virtually limitless and that [i]f [the] defendants were
    held liable for every economic effect of their negligence,
    they would face virtually uninsurable risks far out of
    proportion to their culpability, and far greater than is
    necessary to encourage potential tort defendants to
    exercise care in their endeavors . . .).’’ (Citations omit-
    ted; footnote omitted; internal quotation marks omit-
    ted.) Lawrence v. O & G Industries, Inc., supra, 664;
    see also Southern California Gas Leak Cases, 
    7 Cal. 5th 391
    , 403, 
    441 P.3d 881
    , 
    247 Cal. Rptr. 3d 632
     (2019)
    (majority consensus ‘‘cuts sharply against imposing a
    duty of care to avoid causing purely economic losses in
    negligence cases like this one: where purely economic
    losses flow not from a financial transaction meant to
    benefit the plaintiff (and which is later botched by the
    defendant), but instead from an industrial accident
    caused by the defendant (and which happens to occur
    near the plaintiff’’)).
    The majority rule and its rationale are set forth in
    the Restatement (Third) of Torts, which provides that,
    ‘‘[e]xcept as provided elsewhere in this Restatement, a
    claimant cannot recover for economic loss caused by:
    (a) unintentional injury to another person; or (b) unin-
    tentional injury to property in which the claimant has
    no proprietary interest.’’ Restatement (Third), supra,
    § 7, p. 64. Comment (a) to § 7 explains that ‘‘[t]he two
    limits on recovery stated in this [s]ection are related
    applications of the same principle, and they apply to
    facts that usually have certain features in common.
    The plaintiff and defendant typically are strangers. The
    defendant commits a negligent act that injures a third
    party’s person or property, and indirectly—though per-
    haps foreseeably—causes various sorts of economic
    loss to the plaintiff: lost income or profits, missed busi-
    ness opportunities, expensive delays, or other disrup-
    tion. The plaintiff may suffer losses, for example,
    because the defendant injured someone with whom the
    plaintiff had a contract and from whom the plaintiff
    had been expecting performance, such as an employee
    or supplier. . . . Or the plaintiff may be unable to make
    new contracts with others, such as customers who can-
    not conveniently reach the plaintiff’s business because
    the defendant’s negligence has damaged property that
    now blocks the way. . . . The common law of tort does
    not recognize a plaintiff’s claim in such circumstances.’’
    (Citations omitted.) Id., comment (a), p. 65.
    The Restatement (Third) of Torts further explains
    that the rule ‘‘is justified by several considerations. The
    first . . . is that economic losses can proliferate long
    after the physical forces at work in an accident have
    spent themselves. A collision that sinks a ship will cause
    a well-defined loss to the ship’s owner; but it also may
    foreseeably cause economic losses to wholesalers who
    had expected to buy the ship’s cargo, then to retailers
    who had expected to buy from the wholesalers, and
    then to suppliers, employees, and customers of the
    retailers, and so on. Recognizing claims for those sorts
    of losses would greatly increase the number, complex-
    ity, and expense of potential lawsuits arising from many
    accidents. Recognition of such claims might also result
    in liabilities that are indeterminate and out of propor-
    tion to the culpability of the defendant. These costs do
    not seem likely to be justified by comparable benefits.
    Courts doubt that threats of open-ended liability would
    usefully improve the incentives of parties to take pre-
    cautions against accidents or would make a material
    contribution to the cause of fairness.
    ‘‘At the same time, the victims of economic injury
    often can protect themselves effectively by means other
    than a tort suit. They may be able to obtain first-party
    insurance against their losses,6 or recover in contract
    from those who do have good claims against the defen-
    dant. Those contractual lines of protection against eco-
    nomic loss, where available, are considered preferable
    to judicial assignments of liability in tort. . . . The
    rationales just stated are general, and no one of them
    is conclusive. They prevail by their cumulative force.
    And while they do not apply equally to every claim
    that arises under this [s]ection, most courts reject such
    claims categorically.’’ (Citation omitted; footnote
    added.) Id., comment (b), p. 66.
    The plaintiff contends, nevertheless, that a number
    of jurisdictions recognize an exception to this general
    rule when a special relationship exists between the
    parties. In those cases, the plaintiff argues, courts have
    permitted recovery when ‘‘the plaintiff was an intended
    beneficiary of a particular transaction but was harmed
    by the defendant’s negligence in carrying it out’’; South-
    ern California Gas Leak Cases, supra, 
    7 Cal. 5th 400
    ;
    or when ‘‘a special and narrowly defined relationship
    can be established between the tortfeasor and a plaintiff
    who was deprived of an economic benefit . . . . In
    cases of that nature, the duty exists because of the
    special relationship. The special class of plaintiffs
    involved in those cases were particularly foreseeable
    to the tortfeasor, and the economic losses were proxi-
    mately caused by the tortfeasor’s negligence.’’ Aikens
    v. Debow, 
    208 W. Va. 486
    , 500, 
    541 S.E.2d 576
     (2000);
    see also Lips v. Scottsdale Healthcare Corp., 
    224 Ariz. 266
    , 268, 
    229 P.3d 1008
     (2010) (‘‘Courts have not recog-
    nized a general duty to exercise reasonable care for the
    purely economic well-being of others, as distinguished
    from their physical safety or the physical safety of their
    property. . . . This reticence reflects concerns to
    avoid imposing onerous and possibly indeterminate lia-
    bility on defendants and undesirably burdening courts
    with litigation. . . . Consequently, commentators have
    recognized that liability for negligence [in such cases]
    . . . must depend upon the existence of some special
    reasons for finding a duty of care.’’ (Citations omitted;
    internal quotation marks omitted.)).
    The plaintiff argues that a special relationship existed
    between the parties in the present case by virtue of the
    ‘‘imbalance of power’’ between them, as evidenced by
    the parties’ water service agreement, which the plaintiff
    argues ‘‘[is] really an adhesion contract . . . .’’ The
    plaintiff further argues that its losses were particularly
    foreseeable to the defendant because it is universally
    understood that hotels require a constant supply of
    water to provide ‘‘comfort and cleanliness’’ to their
    guests. We are not persuaded.
    Indeed, the plaintiff has not cited a single case in
    which a special relationship was found to exist on
    remotely similar facts. As is evident from each of the
    cases cited in the plaintiff’s appellate brief, courts have
    found a special relationship to exist between the parties
    when the plaintiff was either the intended beneficiary
    of a particular transaction or was physically situated
    within the zone of risk created by the defendant’s negli-
    gence such as to make the plaintiff’s economic losses
    particularly foreseeable to the defendant. See, e.g., Mat-
    tingly v. Sheldon Jackson College, 
    743 P.2d 356
    , 358
    (Alaska 1987) (plaintiff’s economic losses were particu-
    larly foreseeable when defendant excavated and braced
    a trench so plaintiff’s employees could perform work
    and trench subsequently collapsed on three employees,
    causing plaintiff to incur business losses due to injured
    employees’ absence from work); People Express Air-
    lines, Inc. v. Consolidated Rail Corp., 
    100 N.J. 246
    ,
    248–49, 
    495 A.2d 107
     (1985) (airline’s commercial losses
    resulting from forced cancellation of flights due to
    chemical leak in railroad yard adjacent to airport were
    particularly foreseeable to defendant railroad).
    As the California Supreme Court explained in South-
    ern California Gas Leak Cases, which also is cited in
    the plaintiff’s brief: ‘‘What we mean by special relation-
    ship is that the plaintiff was an intended beneficiary of
    a particular transaction but was harmed by the defen-
    dant’s negligence in carrying it out. Take, for example,
    Biakanja v. Irving [
    49 Cal. 2d 647
    , 
    320 P.2d 16
     (1958)].
    There, we held that the intended beneficiary of a will
    could recover for assets she would have received if the
    notary had not been negligent in preparing the docu-
    ment. . . . A special relationship existed between the
    intended beneficiary and the notary in Biakanja, we
    emphasized, because the end and aim of the transaction
    between the nonparty decedent and the notary [were] to
    ensure that the decedent’s estate passed to the intended
    beneficiary.’’ (Citation omitted; internal quotation
    marks omitted.) Southern California Gas Leak Cases,
    supra, 
    7 Cal. 5th 400
    ; see 
    id.
     (plaintiff business owners
    could not recover economic losses resulting from
    forced closure of their businesses due to massive gas
    leak).
    It is clear, moreover, that to be particularly foresee-
    able within the meaning of the exception means that
    ‘‘the particular plaintiff is affected differently from soci-
    ety in general [and the plaintiff’s economic losses were
    particularly foreseeable to the defendant]. It may be
    evident from the defendant’s knowledge or specific rea-
    son to know of the potential consequences of the wrong-
    doing, the persons likely to be injured, and the damages
    likely to be suffered.’’ Aikens v. Debow, supra, 
    208 W. Va. 499
    . Suffice it to say that the plaintiff has not identi-
    fied any attribute of the relationship between itself and
    the defendant that would bring the present case into
    the ‘‘extremely limited group of cases [in which] the
    law of negligence extends its protections to a party’s
    economic interest.’’ (Internal quotation marks omitted.)
    Blahd v. Richard B. Smith, Inc., 
    141 Idaho 296
    , 301,
    
    108 P.3d 996
     (2005). The plaintiff is simply one of thou-
    sands of customers throughout southeastern Connecti-
    cut who subscribe to the defendant’s water service. The
    plaintiff’s assertions to the contrary notwithstanding,
    there is nothing to suggest that a water outage affects
    the plaintiff materially differently from any of the defen-
    dant’s other customers in the restaurant and hospitality
    industry, or that, based on the defendant’s specific
    knowledge of the plaintiff’s business, the plaintiff’s
    losses, in contrast to those of other customers, were
    particularly foreseeable and calculable to the defen-
    dant. Accordingly, we reject the plaintiff’s contention
    that the fourth factor favors the plaintiff because the
    present case falls within an exception to the general
    rule barring recovery of economic losses in cases such
    as the present one.
    In light of the foregoing, we conclude that the trial
    court correctly determined that public policy does not
    support the imposition of a duty on the defendant under
    the circumstances of this case.
    The judgment is affirmed.
    In this opinion ROBINSON, C. J., and McDONALD,
    D’AURIA, MULLINS and KAHN, Js., concurred.
    * August 18, 2021, the date that this decision was released as a slip opinion,
    is the operative date for all substantive and procedural purposes.
    1
    The plaintiff appealed from the trial court’s judgment to the Appellate
    Court, and we transferred the appeal to this court pursuant to General
    Statutes § 51-199 (c) and Practice Book § 65-1.
    2
    Although the special act has been amended several times since 1967,
    those amendments are not relevant to this appeal. All references herein are
    to the 1967 special act.
    3
    We note that the parties have not asked us to apply a different analysis
    to the question of whether the defendant should be liable for the plaintiff’s
    economic losses; rather, they have briefed the issue in conformance with
    the duty analysis adopted in Jaworski and applied in Lawrence.
    4
    We recognize, as we did in Raspberry Junction Holding, LLC v. South-
    eastern Connecticut Water Authority, supra, 
    331 Conn. 369
     n.5, that the
    defendant did not raise governmental immunity as a special defense in the
    trial court, and, therefore, that issue is not presently before us. We rely
    on § 52-557n only insofar as it informs our understanding of the normal
    expectations of the participants in the activity under review.
    5
    We note in this regard that the plaintiff does not actually dispute the
    defendant’s repeated assertion, throughout its brief to this court, that nonpo-
    table water was restored to all of the defendant’s customers within twenty-
    four hours of the explosion at its pumping station such that ‘‘the plaintiff’s
    hotel guests could utilize showers, sinks, and flush toilets . . . .’’ Nor does
    the plaintiff dispute that the defendant provided drinking water to all of its
    customers, including the plaintiff, free of charge throughout the outage. In
    other words, it would appear that, following the explosion, the defendant
    implemented the contingency plan required by § 25-32d (b). In its brief, the
    defendant asserts that it ‘‘responded to [the explosion at its pumping station]
    around 3:30 a.m. and immediately contacted [the] state police, the local fire
    department, the Connecticut Department of Public Health, the Connecticut
    Department of Energy and Environmental Protection, and the [federal] Envi-
    ronmental Protection Agency, all of whom responded to and investigated
    the scene. [It] was not allowed back on the property until it was cleared
    by these authorities at approximately 7 p.m. Once [it] regained access to
    the property, it began taking measures to provide water to its customers.
    It activated an interagency emergency response network, CTWARN, and
    the Connecticut Water Company responded to [its] request by shipping
    water to North Stonington from Groton. [It] also immediately began installing
    a temporary valve in the water main . . . [such that] [n]onpotable water
    was restored to all North Stonington customers by late evening . . . .’’
    6
    We agree with the trial court’s observation that ‘‘[t]he economic loss
    doctrine seeks to maintain the fundamental distinction between tort law
    and contract law, and encourages the party best situated to assess the risk
    of economic loss, generally the commercial purchaser, to assume, allocate,
    or insure against that risk. . . . Here, the plaintiff did exactly that. It
    assessed the risk of the economic losses it could sustain due to an interrup-
    tion in its water service, and [insured] against that risk [through the purchase
    of utility service interruption insurance].’’ (Citations omitted.) The trial court
    further observed, and the record reflects, that the plaintiff ‘‘was in fact
    compensated for some of the economic losses it sustained through [that]
    insurance [policy],’’ only ‘‘not enough to cover its losses, which led to the
    commencement of this action.’’ Finally, the court noted that the defendant’s
    rules governing water service, which are incorporated by reference into the
    parties’ contract, reserve the right of the defendant ‘‘at any time, without
    notice, to shut off the water in its mains for the purpose of making repairs
    or . . . for other purposes.’’ Southeastern Connecticut Water Authority,
    supra. As the trial court aptly noted, this provision put ‘‘the defendant’s
    customers . . . on notice that they should obtain utility service interruption
    insurance,’’ and, ‘‘[g]iven the number and variety of customers it serves, the
    defendant has no ability to predict the severity of economic damages that a
    prolonged interruption in its water services could cause . . . any individual
    customer,’’ whereas the defendant’s customers are perfectly capable of
    making that determination for themselves.