Kinsey v. World Pac ( 2014 )


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    JEROME KINSEY v. WORLD PAC ET AL.
    (AC 36159)
    Lavine, Keller and Sullivan, Js.
    Argued April 21—officially released August 12, 2014
    (Appeal from workers’ compensation review board.)
    Alan Scott Pickel, for the appellant (petitioner).
    Colette S. Griffin, for the appellees (respondents).
    Opinion
    SULLIVAN, J. The petitioner, Jerome Kinsey, appeals
    from a decision rendered by the Workers’ Compensa-
    tion Review Board (board) affirming the decision of
    the Workers’ Compensation Commissioner (commis-
    sioner) ordering the respondents, World PAC and ACE
    USA, to pay past due benefits and attorney’s fees. On
    appeal, the petitioner claims that the board erred in
    affirming the commissioner’s conclusions that (1) attor-
    ney’s fees awarded pursuant to General Statutes §§ 31-
    300 and 31-327 (b) cannot include paralegal fees, (2)
    the respondents could not be sanctioned pursuant to
    General Statutes § 31-288 due to insufficient notice, (3)
    attorney’s fees should not be awarded for time
    expended pursuing sanctions, and (4) the commission-
    er’s knowledge of settlement negotiations did not neces-
    sitate recusal. Because we agree with the petitioner’s
    first claim, we reverse the board’s decision in part and
    remand the case for further proceedings as to paralegal
    fees. We affirm the board’s decision in all other respects.
    An examination of the board’s record reveals the
    following relevant facts. In 2000, the petitioner was
    injured during the course of his employment with World
    PAC. Since then, the petitioner has been receiving tem-
    porary total disability payments. Since 2005, the peti-
    tioner has been entitled to cost of living adjustment
    (COLA) payments.
    On December 5, 2011, the petitioner requested an
    informal hearing before the commissioner for benefits,
    sanctions, interest, and attorney’s fees, as a result of
    the respondent’s discontinuance of payments without
    warning and failure to provide a series of COLA adjust-
    ments. This request was triggered by the respondents’
    failure to adjust his weekly benefit checks to include
    the necessary COLA of $7.26 since October, 2011. Also,
    on November 6, 2011, the petitioner had received his
    weekly benefit check, and then the payments had
    stopped for approximately four weeks. The respon-
    dents had not filed a form 36 advising the petitioner
    that they were discontinuing payments or that COLA
    would not be provided. On December 8, 2011—a date
    after the petitioner’s request for an informal hearing
    before the commissioner—the petitioner received a
    check for the time period of November 9, 2011 to
    December 6, 2011. The petitioner did not receive any
    COLA adjustments until December 13, 2011, which was
    a period of seventy-three days from when they were
    due.
    Evidence submitted before the commissioner indi-
    cated that these stoppages were not the first time that
    the respondents had failed to timely provide the peti-
    tioner with his benefits. For example, on June 22, 2007,
    the petitioner received a check for $6000 as compensa-
    tion for benefits owed for the time period of October
    1, 2006 through June 5, 2007. On April 2, 2008, the
    petitioner received a check for $1448.60 as compensa-
    tion for benefits owed for the time period of February
    27, 2008 through April 1, 2008.
    Although all past due benefits were paid by December
    13, 2011, an informal hearing before the commissioner
    was held on December 27, 2011, at which the respon-
    dents’ counsel offered the petitioner $1000 to settle his
    claim for attorney’s fees and sanctions. Counsel for the
    petitioner declined the offer and pressed for $1500. On
    January 5, 2012, the petitioner requested a preformal
    hearing for benefits, sanctions, improper discontinu-
    ance of benefits, interest, and attorney’s fees. On Janu-
    ary 18, 2012, counsel for the petitioner received a check
    dated January 10, 2012, in the amount of $1500. The
    check for $1500 did not dissuade the petitioner from
    his pursuit of sanctions, and on February 17, 2012, the
    petitioner requested a formal hearing for an ‘‘award of
    sanctions, interest and attorney’s fees for undue delay.’’
    A formal hearing was held before the commissioner
    for sanctions, interest and attorney’s fees pursuant to
    § 31-300 on March 12, 2012. Counsel for the petitioner
    sought $23,118.75 in sanctions and attorney’s fees, plus
    interest. On September 21, 2012, the commissioner, in
    a written decision, ordered the respondents to pay the
    petitioner the sum of $26.96 as and for interest on
    unpaid temporary total disability benefits and unpaid
    COLA increases, and to pay the petitioner’s attorney
    the sum of $525 as and for a reasonable attorney’s fee
    in connection with his preparation and attendance at
    the December 27, 2011 preformal hearing.
    The commissioner made the following factual find-
    ings in regard to attorney’s fees that are relevant to this
    appeal. The commissioner determined $350 an hour to
    be a reasonable rate due to the ‘‘facile nature of the
    matter . . . .’’ The commissioner found that the
    respondents failed to provide requisite notice as to their
    discontinuance of COLA benefits, and failed to make
    this adjustment for a seventy-three day period, but that
    the petitioner’s counsel had expended no time in the
    pursuit of these arrearages; rather, all work performed
    in pursuit of the petitioner’s benefits was performed by
    counsel’s paralegal. The commissioner determined that
    ‘‘[t]here is no statutory authority for an award of parale-
    gal fees or charges’’ and that the facts did not support
    compensating attorney’s fees accrued subsequent to the
    informal hearing. The petitioner’s counsel, specifically,
    had expended only 1.5 hours of time in preparation
    for the informal hearing. The commissioner determined
    that, accordingly, the respondents’ offer at the informal
    hearing of $1000 to resolve the issue was reasonable
    to compensate counsel for his efforts, and that the
    demand of the petitioner’s counsel of $1500 was unrea-
    sonable.
    The petitioner appealed to the board from the com-
    missioner’s decision, pursuant to General Statutes § 31-
    301. On September 17, 2013, the board, in a written
    decision, determined that the commissioner’s findings
    were supported by evidence in the record and were a
    proper exercise of her discretion. The board determined
    that it was not persuaded that there was any legal error.
    The petitioner timely appealed to this court from the
    board’s decision, pursuant to General Statutes § 31-
    301b. Additional details of the findings and determina-
    tions of the commissioner and the board will be pre-
    sented as necessary.
    We set forth the relevant standards of review before
    turning to the specific claims raised by the petitioner.
    ‘‘A party aggrieved by a commissioner’s decision to
    grant or deny an award may appeal to the board . . . .
    The board is obliged to hear the appeal on the record
    and not retry the facts. . . . [T]he power and duty of
    determining the facts rests on the commissioner, the
    trier of facts. . . . The conclusions drawn by him from
    the facts found must stand unless they result from an
    incorrect application of the law to the subordinate facts
    or from an inference illegally or unreasonably drawn
    from them. . . . Our scope of review of the actions of
    the board is similarly limited. . . . The role of this
    court is to determine whether the . . . [board’s] deci-
    sion results from an incorrect application of the law to
    the subordinate facts or from an inference illegally or
    unreasonably drawn from them.’’ (Internal quotation
    marks omitted.) McFarland v. Dept. of Developmental
    Services, 
    115 Conn. App. 306
    , 310–11, 
    971 A.2d 853
    ,
    cert. denied, 
    293 Conn. 919
    , 
    979 A.2d 490
     (2009).
    I
    The petitioner first claims that the board erred in
    affirming the commissioner’s determination that she
    lacked the statutory authority to award paralegal fees.
    Specifically, the petitioner asserts that the commis-
    sioner may award paralegal fees pursuant to her author-
    ity to award ‘‘reasonable attorney’s fees’’ at her
    discretion under §§ 31-300 and 31-327 (b). We agree
    with the petitioner.
    The following additional facts are relevant to this
    claim. The board concluded that the commissioner’s
    determination that ‘‘[t]here is no statutory authority for
    an award of paralegal fees or charges’’ was reasonable,
    and that her decision not to award paralegal fees was
    a proper exercise of her discretion. In reaching this
    decision, the board stated: ‘‘We find that the provisions
    of § 31-327 . . . make the determination of what is a
    reasonable legal fee within the discretion of the trial
    commissioner. . . . [The petitioner’s] counsel cites
    Connecticut cases not involving [Workers’ Compensa-
    tion Commission (commission) matters] where judicial
    awards have included [paralegal fees as an] element of
    relief. This is unpersuasive, as none of these cases
    involve sanctions under [the Workers’ Compensation
    Act (act), General Statutes § 31-275 et seq.], and appel-
    late precedent supports the discretion of a trial judge
    in determining sanctions. Moreover, the statute herein,
    § 31-327 . . . discusses the award of fees for ‘attor-
    neys.’ While this statute does allow for fees to poten-
    tially be approved for ‘other persons;’ we also note that
    the statute utilized by the commissioner in this case,
    § 31-300 . . . calls for ‘a reasonable attorney’s fee’ to
    be awarded when payments are unduly delayed. Our
    decision in Heilweil v. Board of Education, No. 5161,
    CRB 8-06-11 (October 24, 2007), is instructive on this
    issue. In Heilweil, we reversed the award of a witness
    fee to a vocational expert, as such individuals were not
    among those enumerated under General Statutes § 31-
    298 as entitled to a witness fees. We find paralegals are
    not among the professionals enumerated under [§§] 31-
    300 . . . or 31-327 . . . who may receive fees as a
    component of sanctions against a respondent.’’ The
    board determined that, accordingly, the commissioner’s
    decision to not compensate counsel for the time that
    his paralegal spent pursuing the petitioner’s benefits
    was not reversible error.
    The issue presented requires us to determine whether
    paralegal fees can be awarded under §§ 31-300 and 31-
    327 (b). ‘‘It is well established that [a]lthough not dispos-
    itive, we accord great weight to the construction given
    to the workers’ compensation statutes by the commis-
    sioner and [the] board. . . . A state agency is not enti-
    tled, however, to special deference when its
    determination of a question of law has not previously
    been subject to judicial scrutiny. . . . [W]hen . . . [a
    workers’ compensation] appeal involves an issue of
    statutory construction that has not yet been subjected
    to judicial scrutiny, this court has plenary power to
    review the administrative decision.’’ (Internal quotation
    marks omitted.) Kuehl v. Z-Loda Systems Engineering,
    Inc., 
    265 Conn. 525
    , 532, 
    829 A.2d 818
     (2003). Neither
    party now contends that the board’s determination of
    this question of law has been previously subject to
    judicial scrutiny, or that its interpretation of the statute
    is time-tested. Accordingly, we exercise plenary review
    over this claim. See, e.g., Schiano v. Bliss Exterminat-
    ing Co., 
    260 Conn. 21
    , 33–34, 
    792 A.2d 835
     (2002).
    Our analysis of this claim is guided by our well estab-
    lished principles of statutory construction. ‘‘When con-
    struing a statute, [o]ur fundamental objective is to
    ascertain and give effect to the apparent intent of the
    legislature. . . . In other words, we seek to determine,
    in a reasoned manner, the meaning of the statutory
    language as applied to the facts of [the] case . . . . In
    seeking to determine that meaning, General Statutes
    § 1-2z directs us first to consider the text of the statute
    itself and its relationship to other statutes. If, after
    examining such text and considering such relationship,
    the meaning of such text is plain and unambiguous and
    does not yield absurd or unworkable results, extratex-
    tual evidence of the meaning of the statute shall not
    be considered. . . . When a statute is not plain and
    unambiguous, we also look for interpretive guidance
    to the legislative history and circumstances surrounding
    its enactment, to the legislative policy it was designed to
    implement, and to its relationship to existing legislation
    and common law principles governing the same general
    subject matter . . . .
    ‘‘Moreover, [i]n applying these general principles, we
    are mindful that the [act] indisputably is a remedial
    statute that should be construed generously to accom-
    plish its purpose. . . . The humanitarian and remedial
    purposes of the act counsel against an overly narrow
    construction that unduly limits eligibility for workers’
    compensation. . . . Accordingly, [i]n construing work-
    ers’ compensation law, we must resolve statutory ambi-
    guities or lacunae in a manner that will further the
    remedial purpose of the act. . . . [T]he purposes of
    the act itself are best served by allowing the remedial
    legislation a reasonable sphere of operation considering
    those purposes.’’ (Footnote omitted; internal quotation
    marks omitted.) Vincent v. New Haven, 
    285 Conn. 778
    ,
    784–85, 
    941 A.2d 932
     (2008).
    Our analysis begins with the language of the relevant
    provisions. Section 31-300 provides in relevant part:
    ‘‘In cases where, through the fault or neglect of the
    employer or insurer, adjustments of compensation have
    been unduly delayed, or where through such fault or
    neglect, payments have been unduly delayed, the com-
    missioner may include in the award interest at the rate
    prescribed in section 37-3a and a reasonable attorney’s
    fee in the case of undue delay in adjustments of compen-
    sation and may include in the award in the case of
    undue delay in payments of compensation, interest at
    twelve per cent per annum and a reasonable attorney’s
    fee. . . .’’ Also relevant to this claim is § 31-327 (b),
    which provides: ‘‘All fees of attorneys, physicians, podi-
    atrists or other persons for services under this chapter
    shall be subject to the approval of the commissioner.’’
    The petitioner asserts that the plain and unambiguous
    meaning of ‘‘reasonable attorney’s fees’’ in § 31-300
    includes fees accrued by an attorney’s paralegal. The
    petitioner contends that the term is plain and unambigu-
    ous because, in accordance with General Statutes § 1-
    1 (a),1 it is a term of art that has ‘‘ ‘acquired a peculiar
    and appropriate meaning in the law’ . . . .’’ Specifi-
    cally, the petitioner argues that ‘‘inherent in the defini-
    tion’’ of ‘‘reasonable attorney’s fee’’ are those fees that
    arise ‘‘from [the] work of nonattorneys supervised by
    attorneys,’’ and here, that would encompass the work
    performed by the paralegal for the petitioner’s counsel.
    We agree.
    The term ‘‘reasonable attorney’s fee’’ is not defined
    in the act.2 ‘‘Although [the act] does not itself define
    the phrase, such silence does not necessarily equate to
    ambiguity. See Mayfield v. Goshen Volunteer Fire Co.,
    
    301 Conn. 739
    , 745, 
    22 A.3d 1251
     (2011). ‘The test to
    determine ambiguity is whether the statute, when read
    in context, is susceptible to more than one reasonable
    interpretation.’ . . . Francis v. Fonfara, [
    303 Conn. 292
    , 297, 
    33 A.3d 185
     (2012)]. In the absence of express
    statutory guidance, we must inquire whether the phrase
    is a legal term of art that has ‘acquired a peculiar and
    appropriate meaning in the law’ requiring it to ‘be con-
    strued and understood accordingly.’ General Statutes
    § 1-1 (a). ‘[L]egal terms . . . absent any legislative
    intent shown to the contrary, are to be presumed to be
    used in their legal sense. . . . Words with a fixed legal
    or judicially settled meaning must be presumed to have
    been used in that sense. . . . In ascertaining legislative
    intent [r]ather than using terms in their everyday sense,
    [t]he law uses familiar legal expressions in their familiar
    legal sense.’ . . . State v. Dupigney, 
    295 Conn. 50
    , 59,
    
    988 A.2d 851
     (2010).’’ Patino v. Birken Mfg. Co., 
    304 Conn. 679
    , 689, 
    41 A.3d 1013
     (2012).
    We agree with the petitioner that the term ‘‘reason-
    able attorney’s fees’’ has acquired a judicially settled
    meaning that includes fees accrued by an attorney’s
    paralegal to aid the attorney in the representation of
    his client. ‘‘Reasonable’’ is defined as ‘‘[f]air, proper, or
    moderate under the circumstances. Fit and appropriate
    to the end in view.’’ Black’s Law Dictionary (9th Ed.
    2009). ‘‘Attorney fees’’ is defined as ‘‘[t]he charge to a
    client for services performed for the client . . . .’’ 
    Id.
    Accordingly, a strict interpretation of ‘‘reasonable attor-
    ney’s fee’’ would be a fair and moderate charge under
    the circumstances to a client for services performed.
    Courts presume that a fair and just charge for services
    performed may include those fees accrued by the attor-
    ney’s paralegal in the service of the client. ‘‘It has fre-
    quently been recognized . . . that paralegals are
    capable of carrying out many tasks, under the supervi-
    sion of an attorney, that might otherwise be performed
    by a lawyer and billed at a higher rate.’’ Missouri v.
    Jenkins, 
    491 U.S. 274
    , 288 n.10, 
    109 S. Ct. 2463
    , 
    109 L. Ed. 2d 31
     (1989). As detailed by the United States Supreme
    Court in Missouri, when reviewing an award of attor-
    ney’s fees under 
    42 U.S.C. § 1988
     (b), which, like § 31-
    300, provides simply for ‘‘a reasonable attorney’s fee
    as part of the costs’’: ‘‘Clearly, a ‘reasonable attorney’s
    fee’ cannot have been meant to compensate only work
    performed personally by members of the bar. Rather,
    the term must refer to a reasonable fee for the work
    product of an attorney. Thus, the fee must take into
    account the work not only of attorneys, but also of
    secretaries . . . and others whose labor contributes to
    the work product for which an attorney bills her client;
    and it must also take account of other expenses and
    profit. The parties have suggested no reason why the
    work of paralegals should not be similarly compen-
    sated, nor can we think of any. We thus take as our
    starting point the self-evident proposition that the ‘rea-
    sonable attorney’s fee’ provided for by statute should
    compensate the work of paralegals, as well as that of
    attorneys.’’ Id., 285.
    Our own Supreme Court extended the presumption
    that a reasonable attorney’s fee may include the work
    of nonattorneys when it considered the term reasonable
    attorney’s fee in another statute within the act. Namely,
    in Sorrentino v. All Seasons Services, Inc., 
    245 Conn. 756
    , 774–76, 
    717 A.2d 150
     (1998), our Supreme Court
    reviewed an award of attorney’s fees issued pursuant
    to General Statutes § 31-290a (b) (1),3 which, as is the
    case with the discretion granted to the commissioner
    in § 31-300, directs a trial court to award ‘‘reasonable
    attorney’s fees’’ to employees who prevail in civil
    actions for discriminatory or retaliatory discharge as a
    result of having filed a workers’ compensation claim.
    In Sorrentino, the trial court had sua sponte departed
    from the terms of the fee agreement between the plain-
    tiff and his counsel, not on the ground that it was an
    unreasonable agreement, but instead on the ground that
    ‘‘a downward modification was justified by the billing
    records, which described work performed by nonattor-
    neys . . . .’’ Sorrentino v. All Seasons Services, Inc.,
    supra, 776. On appeal, our Supreme Court determined
    that ‘‘[i]t is not unreasonable per se for attorneys to
    engage and to bill clients for services rendered by non-
    lawyers’’ and, accordingly, that the trial court’s depar-
    ture from the terms of a reasonable fee agreement was
    an abuse of its discretion.4 Id.
    Here, the commissioner awarded the attorney’s fees
    pursuant to § 31-300 and at her discretion pursuant to
    § 31-327. An interpretation of § 31-300 that permits para-
    legal fees to be included within the term ‘‘reasonable
    attorney’s fees’’ is in harmony with § 31-327 (b), which
    grants the commissioner the discretion to award ‘‘[a]ll
    fees of attorneys . . . or other persons for services
    under this chapter . . . .’’5
    We conclude that an award of ‘‘reasonable attorney’s
    fees’’ issued pursuant to §§ 31-300 and 31-327 (b) may,
    at the discretion of the commissioner, include fees
    accrued by paralegals. Accordingly, the commissioner’s
    determination that she was without the statutory
    authority to award such fees was improper.
    II
    Second, the petitioner claims that the board erred in
    upholding the commissioner’s conclusion that sanc-
    tions pursuant to § 31-288 could not be entered against
    the respondents due to lack of notice.6 Specifically, the
    petitioner asserts that the respondents received proper
    notice. We are not persuaded.
    A review of the record indicates that the petitioner
    requested an informal hearing for ‘‘[benefits], sanctions,
    improper discontinuance of [benefits], interest [and]
    attorney’s fees.’’ The petitioner later requested a formal
    hearing for an ‘‘award of sanctions, interest and attor-
    ney’s fees for undue delay.’’ Thereafter, the hearing
    notice issued by the commissioner listed the issue of
    the formal hearing to be ‘‘[§] 31-300: Award of Interest
    and Attorney’s Fees for Undue Delay.’’ The commis-
    sioner issued a corrected notice on February 21, 2012,
    which again detailed the issue of the hearing to be
    ‘‘[§] 31-300—Award of Interest and Attorney’s Fees for
    Undue Delay,’’ but listed at the bottom that it was cor-
    rected to include ‘‘sanctions.’’ There is no mention of
    § 31-288 in any of the notices.
    At the center of this issue is the petitioner’s failure
    to list explicitly on his requests for hearings that he
    was pursuing § 31-288 sanctions. With respect to this
    omission, the commissioner concluded: ‘‘[The respon-
    dents] object to any penalties being levied under the
    provisions of [§] 31-288 on the grounds that [the peti-
    tioner’s] counsel had not raised the issue of [§ 31-288]
    penalties prior to the March 12, 2012 formal hearing or
    during the course of the formal hearing. . . . Despite
    [the petitioner’s] request for sanctions under [§] 31-
    288, the preformal and formal hearing notices herein
    establish [that] the only issue before the commission
    is sanctions under [§] 31-300. No attempt was made by
    [the petitioner’s] counsel to amend either the preformal
    hearing notice (sent out two weeks prior to the [Febru-
    ary 2, 2012] hearing) or the formal hearing notice (sent
    out seven weeks prior to the [March 12, 2012] hearing)
    to include the issue of [§ 31-288] sanctions. Accordingly,
    the sanctions awarded herein are necessarily confined
    to [§] 31-300.’’ (Citation omitted.) The board affirmed
    this finding, determining: ‘‘While a trial commissioner
    may determine that during the course of a hearing a
    previously unnoticed issue is suitable for adjudication
    . . . the commissioner is under no obligation to do so.
    The trial commissioner concluded that the notices and
    correspondence prior to the formal hearing did not
    reference § 31-288 . . . . We also find that unlike Vali-
    ante [v. Burns Construction Co., No. 5393, CRB 4-08-
    11 (October 15, 2009)], the trial commissioner did not
    put the parties on notice at the opening of the formal
    hearing that this issue was under consideration. There-
    fore, we find no error from the trial commissioner[’s]
    not awarding the claimant sanctions pursuant to § 31-
    288 . . . .’’ (Citation omitted.)
    ‘‘It is fundamental in proper judicial administration
    that no matter shall be decided unless the parties have
    fair notice that it will be presented in sufficient time
    to prepare themselves upon the issue.’’ Osterlund v.
    State, 
    129 Conn. 591
    , 596, 
    30 A.2d 393
     (1943). ‘‘[D]ue
    process [in the administrative hearing context] requires
    that the notice given must . . . fairly indicate the legal
    theory under which such facts are claimed to constitute
    a violation of the law. . . . [T]he fundamental reason
    for the requirement of notice is to advise all affected
    parties of their opportunity to be heard and to be
    apprised of the relief sought. . . . [N]otice of a hearing
    is not required to contain an accurate forecast of the
    precise action which will be taken on the subject matter
    referred to in the notice. It is adequate if it fairly and
    sufficiently apprises those who may be affected of the
    nature and character of the action proposed, so as to
    make possible intelligent preparation for participation
    in the hearing . . . .’’ (Citations omitted; internal quo-
    tation marks omitted.) Goldstar Medical Services, Inc.
    v. Dept. of Social Services, 
    288 Conn. 790
    , 823–24, 
    955 A.2d 15
     (2008).
    ‘‘However, since [the] commission is not bound by
    strict pleading rules . . . a party may be apprised that
    a given claim is at issue by other means, such as the
    statements of parties at trial, the evidence they have
    introduced, or the papers they have filed. . . . Such
    flexibility is essential to an informal system that seeks
    to honor the requirements of due process while avoiding
    the presentation of cases in piecemeal fashion, where
    possible, and the undue prolongation of proceedings.
    . . . Still, freedom and flexibility need not be indepen-
    dent of some sort of structure. To that end, the parties
    involved in a formal hearing should recognize the impor-
    tance of taking the time at the outset of the hearing to
    articulate the issues they wish to address during the
    proceedings. Such an eye for detail will better serve
    them, as confusion and uncertainty will be less likely
    to arise.’’ (Citations omitted.) Mosman v. Sikorsky Air-
    craft Corp., No. 4180, CRB 4-00-1 (March 1, 2001); see
    also 4 A. Sevarino, Connecticut Workers’ Compensation
    After Reforms (J. Passaretti ed., 5th Ed. 2012) § 10.02,
    p. 1234, and § 10.19.1, pp. 1263–67.
    The petitioner asserts that the board’s decision is
    incorrect because, first, the statutory basis of the hear-
    ing is not required to be listed in the hearing notice,
    and second, the respondents had actual notice that he
    was pursuing § 31-288 sanctions and, thus, they suffered
    no prejudice from his failure to ensure that § 31-288
    was listed on the commissioner’s hearing notices. Spe-
    cifically, the petitioner asserts that the commissioner’s
    decision was a misapplication of the law, ‘‘as there is
    no statutory or regulatory rule asserting such a narrow,
    hypertechnical requirement as a prerequisite to exercis-
    ing discretion as a commissioner.’’ Further, the peti-
    tioner asserts that the respondents had actual notice
    that he was pursuing sanctions because: (1) his request
    for a formal hearing stated the issue to be an ‘‘award
    of sanctions, interest, and attorney’s fees for undue
    delay,’’ and only § 31-288 refers to the fees stemming
    from unduly delayed payments or other sanctionable
    behavior as penalties or sanctions; (2) the commis-
    sioner listed the issue of ‘‘sanctions’’ as a separate issue
    by placing it under the ‘‘special instructions’’ section
    at the bottom of the notice; (3) he announced at the
    beginning of the formal hearing that he was pursuing
    sanctions ‘‘under all applicable statutes’’; and (4) during
    settlement discussions, the respondents offered to pay
    attorney’s fees in exchange for his not pursuing sanc-
    tions or additional attorney’s fees. We are not per-
    suaded.
    A review of the record supports the commissioner’s
    finding that the respondents did not receive notice that
    the petitioner was pursuing sanctions under § 31-288.
    First, a plain reading of the amended notice indicated
    that the issue would be sanctions pursuant to § 31-
    300. Second, counsel for the respondents stated at the
    beginning of the formal hearing that she was ‘‘unclear
    as to when an attorney says ‘or all sanctions under the
    statute,’’ and counsel for the petitioner failed to specify
    in response, or at any point of that hearing, that § 31-
    288 was the statutory foundation for the petitioner’s
    pursuit of sanctions. Third, a review of the transcript
    of the formal hearing indicates that the commissioner
    never stated that § 31-288 sanctions were an issue to
    be addressed. Finally, if the respondents were aware
    that § 31-288 sanctions were at issue because of conver-
    sations during settlement negotiations, that is not sup-
    ported by the record before this court. ‘‘Because we
    are required to afford great deference to the commis-
    sioner’s conclusion . . . we must interpret [the com-
    missioner’s finding] with the goal of sustaining that
    conclusion in light of all of the other supporting evi-
    dence.’’ (Internal quotation marks omitted.) Weiss v.
    Chesebrough-Ponds USA Co., 
    51 Conn. App. 106
    , 110,
    
    719 A.2d 1225
     (1998). The commissioner’s conclusion
    is sustainable by the underlying facts in this case, and
    we decline to disturb her conclusion.
    III
    Third, the petitioner claims that the board erred in
    affirming the commissioner’s decision to not award
    attorney’s fees for time spent by his counsel in the
    pursuit of sanctions against the respondents. We are
    not persuaded.
    The following additional facts are relevant to our
    disposition of this claim. The commissioner found that
    her ‘‘inability to award sanctions against the respon-
    dents under the provisions of § 31-288 should not be
    construed by the respondents as an affirmation of their
    conduct in this case or, for the past instances of unilat-
    eral cessation of the payment of benefits to the claimant.
    . . . That a pattern and practice exists in this regard
    makes their conduct even more offensive. Said conduct
    is not in compliance with either the spirit or letter of
    the workers’ compensation law in this state. Had [§] 31-
    288 been duly noticed for the formal hearing, sanctions
    would have been levied to the fullest extent possible
    by the undersigned trial commissioner.’’
    Nonetheless, the commissioner declined to award
    attorney’s fees for counsel’s futile pursuit of sanctions.
    Instead, the commissioner found that compensation of
    attorney’s fees accrued after the date of the informal
    hearing was unreasonable under the circumstances.
    Specifically, the commissioner found: ‘‘[Counsel’s affi-
    davit] shows only 1.5 hours of time invested by [the
    petitioner’s] counsel for the period subsequent to the
    retirement of the debt [December 13, 2011] and the date
    of the first hearing thereafter [December 27, 2011]. Even
    at counsel’s $495 hourly rate, his fee would have
    amounted to $742.50; with the addition of the outstand-
    ing $26.96 interest, [the petitioner’s] total claim for the
    December 27, 2011 hearing should not have exceeded
    $796.46. Accordingly, the respondents’ December 27,
    2011 offer of $1000 to settle the dispute was beyond
    fair and reasonable. Counsel’s insistence on payment
    of $1500, with full knowledge that he only had 1.5 hours
    invested in the case was, therefore, unreasonable. For
    this reason, I decline to award attorney’s fees for any
    time invested by [the petitioner’s] counsel after the
    December 27, 2011 informal hearing. The [act] simply
    does not provide any statutory authority upon which
    to base an award of attorney’s fees for an attorney’s
    effort to collect a fee he had not earned.’’ The board
    affirmed this ruling as a proper exercise of the commis-
    sioner’s discretion.
    We begin by noting that the commissioner did not
    conclude that she lacked the statutory authority to
    award attorney’s fees for counsel’s pursuit of sanctions
    under §§ 31-288 or 31-300; instead, her decision was
    that, under the circumstances of this case, she consid-
    ered such an award to be unreasonable, and exercised
    her discretion accordingly. The petitioner now con-
    tends that this exercise of her discretion was nonethe-
    less legally unsound because, as asserted by the
    petitioner, ‘‘[t]he correct interpretation of the statutes
    at play, §§ 31-300 and 31-288, is that if a commissioner
    finds, in her discretion, that attorney’s fees are war-
    ranted, she must award them based on the time spent
    pursuing all successful legal remedies, including those
    promulgated by the legislature for deterrence purposes.
    She may not arbitrarily provide a cutoff time after which
    no attorney’s fees may be awarded without any legal
    or factual basis to do so.’’ (Emphasis in original.) To
    support these assertions, the petitioner notes that the
    ‘‘principles of statutory construction . . . require us to
    construe a statute in a manner that will not thwart its
    intended purpose or lead to absurd results’’; (internal
    quotation marks omitted) Coppola v. Coppola, 
    243 Conn. 657
    , 665, 
    707 A.2d 281
     (1998); and asserts that
    the commissioner’s findings and award, accordingly,
    are statutorily improper because their effect is to
    remove a petitioner’s incentive to pursue sanctions for
    repeated violations, in effect nullifying §§ 31-300 and
    31-288. The respondents counter the petitioner’s policy
    concerns; specifically, the respondents assert that an
    award of attorney’s fees under the circumstances of
    this case would be ‘‘tantamount to penalizing [the defen-
    dants] for their rapid correction of all issues relating
    to the delayed payments’’ and ‘‘would likewise result
    in deterring employers from quickly remedying out-
    standing payments owed injured workers . . . as there
    would be no benefit to doing so.’’
    ‘‘The decision to award attorney’s fees is within the
    commissioner’s discretion and dependent on the find-
    ings of fact.’’ McFarland v. Dept. of Developmental Ser-
    vices, 
    supra,
     
    115 Conn. App. 323
    . Contrary to the
    petitioner’s assertion, the commissioner has the discre-
    tion to award attorney’s fees pursuant to § 31-327, and
    neither § 31-300 nor § 31-288 removes that discretion.
    The petitioner’s appeal to policy is unavailing, as ‘‘[t]he
    role of this court is to determine whether the . . .
    [board’s] decision results from an incorrect application
    of the law to the subordinate facts or from an inference
    illegally or unreasonably drawn from them.’’ (Internal
    quotation marks omitted.) Id., 311. The petitioner has
    failed to establish that the commissioner’s exercise of
    discretion was an improper application of the relevant
    statutes to the facts of this case; rather, the petitioner
    asserts that this court should remove the commission-
    er’s discretion in all circumstances such as this, and that
    this court cannot do. Accordingly, the board properly
    affirmed the commissioner’s exercise of her discretion.
    IV
    As his final claim, the petitioner asserts that the board
    erred in deciding that the commissioner was not
    required to recuse herself from adjudicating the formal
    hearing. Specifically, the petitioner asserts that,
    because the commissioner was aware of the contents of
    settlement discussions, her adjudication of the formal
    hearing violated due process. We are not persuaded.
    The following additional facts are relevant to this
    claim. During the formal hearing, the parties raised the
    issue of settlement offers that were discussed at the
    informal hearing, and the commissioner admitted as
    evidence a letter from the petitioner’s counsel to the
    respondents’ counsel acknowledging receipt of a check
    for $1500. In her written decision, the commissioner
    noted that at the formal hearing the petitioner’s counsel
    had questioned whether the settlement offers should
    have been raised as an issue in regard to the consider-
    ation of a fine under § 31-300, and that counsel had
    requested that a new hearing be held on this issue at
    which the terms of prior settlement negotiations would
    not be considered as evidence. The commissioner deter-
    mined that counsel’s ‘‘request for a new trial is unwar-
    ranted, as the matter at hand did not involve ‘settlement
    demands and counteroffers’ in connection with the res-
    olution of the case-in-chief. . . . The [petitioner’s]
    interlocutory request for sanctions by way of attorney’s
    fees and interest under [§] 31-300 involved a ministerial
    function of the commissioner applying workers’ com-
    pensation statutes, reviewing the commission’s file,
    respondents’ payment history, the [petitioner’s] attor-
    ney’s affidavit and attached statement for services, and
    the [petitioner’s] testimony regarding the chronology
    of the payment history.’’
    The board affirmed the commissioner’s decision,
    determining that it was not an abuse of the commission-
    er’s discretion to admit the evidence of settlement dis-
    cussions because ‘‘it was certainly relevant as to
    whether the respondents had offered to pay sanctions
    at a certain date’’ and that such evidence ‘‘would either
    support or challenge whether [the petitioner’s] counsel
    should be compensated for work performed after that
    date seeking to obtain such an award.’’ Further, the
    board determined that the commissioner properly did
    not recuse herself, because, first, ‘‘the recusal of trial
    commissioners has been disfavored except for circum-
    stances under which a trial commissioner determined
    on his or her own that [his or her] impartiality was at
    issue’’; (internal quotation marks omitted) Martinez-
    McCord v. State/Judicial Branch, No. 5647, CRB 7-11-
    4 (August 1, 2012); and here, the record lacked any
    indication that the commissioner held any bias or favor-
    itism toward any party. Second, the board distinguished
    Jutkowitz v. Dept. of Health Services, 
    220 Conn. 86
    ,
    96–98, 
    596 A.2d 374
     (1991), relied upon by the petitioner
    for its holding that it is improper for administrative
    boards to consider settlement offers in their delibera-
    tions. As argued by the respondents, and agreed upon
    by the board, Jutkowitz is distinguishable from this
    case, as Jutkowitz concerned a reference to settlement
    negotiations by the administrative agency’s counsel dur-
    ing his case-in-chief, whereas the present dispute is
    interlocutory in nature and does not impact the substan-
    tive rights of the petitioner to benefits.
    The petitioner now asserts that the board’s determi-
    nation was incorrect, once again relying on Jutkowitz
    v. Dept. of Health Services, 
    supra,
     
    220 Conn. 96
    –98.
    Specifically, the petitioner asserts that, as in Jutkowitz
    v. Dept. of Health Services, 
    supra,
     97–98, where the
    court found that merely mentioning that a settlement
    offer had been made, but not specifying its terms, was
    improper, here, the petitioner states that ‘‘the commis-
    sioner specifically cited to and used evidence of settle-
    ment discussions in determining the award of attorney’s
    fees . . . .’’ (Emphasis omitted.)
    The petitioner’s argument is unavailing. The ‘‘settle-
    ment’’ that the petitioner refers to were attempts to
    resolve the issue of penalties and attorney’s fees, as all
    past due arrearages had been paid by the time of the
    discussions at issue. The petitioner does not challenge
    the board’s determination that the evidence was rele-
    vant and admissible as to the issue of the amount of
    sanctions and attorney’s fees to be awarded pursuant
    to § 31-300; see 1 A. Sevarino, Connecticut Workers’
    Compensation After Reforms (J. Passaretti ed., 5th Ed.
    2012) § 3.14.7, p. 206 (‘‘Normally, settlement negotia-
    tions have no bearing on the merits of a claim. However,
    where the pending issue is whether an insurer unduly
    delayed the payment of benefits evidence of good faith
    efforts to reach a compromise may be considered rele-
    vant.’’), citing Melendez v. Valley Metallurgical, No.
    4178, CRB 2-00-1 (May 1, 2001), appeal dismissed, AC
    23921 (May 14, 2003), cert. denied, 
    266 Conn. 904
    , 
    832 A.2d 64
     (2003); and we are not persuaded that the com-
    missioner should nevertheless have recused herself
    because the petitioner has cited no evidence of bias or
    favoritism exhibited by the commissioner as a result
    of her awareness of the contents of the settlement dis-
    cussions, and the record discloses none.
    Furthermore, we are not persuaded that the board’s
    unwillingness to rely on Jutkowitz v. Dept. of Health
    Services, 
    supra,
     
    220 Conn. 86
    , was the result of ‘‘an
    incorrect application of the law to the subordinate facts
    or from an inference illegally or unreasonably drawn
    from them.’’ (Internal quotation marks omitted.) McFar-
    land v. Dept. of Developmental Services, 
    supra,
     
    115 Conn. App. 311
    . Accordingly, we decline to disturb the
    board’s determination as to this claim.
    The decision of the Workers’ Compensation Review
    Board is reversed only as to the issue of an award of
    paralegal fees and the case is remanded to the board
    with direction to reverse the decision of the commis-
    sioner as to that issue only and to order further proceed-
    ings in accordance with law. The decision of the board
    is affirmed in all other respects.
    In this opinion the other judges concurred.
    1
    General Statutes § 1-1 (a) provides: ‘‘In the construction of the statutes,
    words and phrases shall be construed according to the commonly approved
    usage of the language; and technical words and phrases, and such as have
    acquired a peculiar and appropriate meaning in the law, shall be construed
    and understood accordingly.’’
    2
    The act also does not provide a definition for ‘‘attorney’s fee,’’ ‘‘attorney’’
    or ‘‘fee.’’
    3
    General Statutes § 31-290a (b) (1) provides in relevant part: ‘‘Any
    employee who prevails in such a civil action shall be awarded reasonable
    attorney’s fees and costs to be taxed by the court . . . .’’
    4
    We further note that this court has affirmed an award of paralegal fees
    included in an award of ‘‘reasonable attorney’s fees’’ under General Statutes
    § 42-110g (d) of the Connecticut Unfair Trade Practices Act (CUTPA). See
    Jacques All Trades Corp. v. Brown, 
    57 Conn. App. 189
    , 199 and n.4, 
    752 A.2d 1098
     (2000); see also Ulbrich v. Groth, Superior Court, judicial district
    of Waterbury, Complex Litigation Docket, Docket No. X06-CV-08-4016022-
    S (March 22, 2011) (‘‘As recognized by the Supreme Court in [Missouri v.
    Jenkins, 
    supra,
     
    491 U.S. 285
    ], separately billing for the services of a paralegal
    has become a widespread practice or custom in the legal community. A
    blanket prohibition against the recovery of paralegal services as part of
    an attorney fee award under CUTPA would place attorneys representing
    prevailing CUTPA plaintiffs in a qualitatively more limited or restrictive
    position than similarly situated attorneys representing plaintiffs in the mar-
    ketplace. . . . [S]uch a situation is neither required by the language of
    CUTPA, nor consistent with the legislative purpose of the attorney fee
    provision.’’), rev’d in part on other grounds, 
    310 Conn. 375
    , 
    78 A.3d 76
     (2013).
    Also, the trial courts of Connecticut frequently include paralegal fees
    within their attorney’s fees awards. See, e.g., Advanced Arms Dynamics v.
    Comprehensive Prosthetic Services, Superior Court, judicial district of New
    Haven, Docket No. CV-06-5004605 S (July 6, 2011) (‘‘[b]efore the court exam-
    ines the Johnson [v. Georgia Highway Express, Inc., 
    488 F.2d 714
     (5th Cir.
    1974)] factors it should also note that it seems to have always been assumed
    that staff such as paralegals assisting counsel are part of the total cost of
    litigation which can be charged against a defendant and to which the Johnson
    test applies’’); Machado v. Hartford, Superior Court, judicial district of
    Hartford, Docket No. CV-07-4028971 (August 5, 2009) (including paralegal
    fees and copier expenses in its attorney’s fees award).
    5
    Furthermore, an interpretation that bars compensation for paralegals
    raises serious policy concerns, because it requires attorneys to perform the
    paralegal’s work at a much higher rate, or to bill the paralegal’s work at
    their own higher rate. See Missouri v. Jenkins, 
    supra,
     
    491 U.S. 288
     n.10.
    An interpretation of ‘‘reasonable attorney’s fees’’ that fosters such behavior
    is inapposite to ‘‘[t]he humanitarian and remedial purposes of the [act,
    which] counsel against an overly narrow construction that unduly limits
    eligibility for workers’ compensation. . . . [T]he purposes of the act itself
    are best served by allowing the remedial legislation a reasonable sphere of
    operation considering those purposes.’’ (Internal quotation marks omitted.)
    Vincent v. New Haven, 
    supra,
     
    285 Conn. 785
    . Accordingly, an interpretation
    of ‘‘reasonable attorney’s fees’’ that excludes fees accrued by paralegals in
    the service of the claimant is absurd and unreasonable. See General Statutes
    § 1-2z. Nonetheless, ‘‘[a]lthough we recognize that the humanitarian and
    remedial purposes of the act counsel against an overly narrow construction
    that unduly limits eligibility for workers’ compensation . . . we are not
    free to accomplish a result that is contrary to the intent of the legislature as
    expressed in the act’s plain language.’’ (Citation omitted; internal quotation
    marks omitted.) Barton v. Ducci Electrical Contractors, Inc., 
    248 Conn. 793
    , 807, 
    730 A.2d 1149
     (1999). The plain language of the act, however, does
    not bar the compensation of paralegals that accrue fees in the service of
    the attorney for the claimant.
    6
    General Statutes § 31-288 (b) (1) provides in relevant part: ‘‘Whenever
    through the fault or neglect of an employer or an insurer, the adjustment
    or payment of compensation due under this chapter is unduly delayed, such
    employer or insurer may be assessed by the commissioner hearing the claim
    a civil penalty of not more than one thousand dollars for each case of delay,
    to be paid to the claimant. . . .’’