SBD Kitchens, LLC v. Jefferson ( 2015 )


Menu:
  • ******************************************************
    The ‘‘officially released’’ date that appears near the
    beginning of each opinion is the date the opinion will
    be published in the Connecticut Law Journal or the
    date it was released as a slip opinion. The operative
    date for the beginning of all time periods for filing
    postopinion motions and petitions for certification is
    the ‘‘officially released’’ date appearing in the opinion.
    In no event will any such motions be accepted before
    the ‘‘officially released’’ date.
    All opinions are subject to modification and technical
    correction prior to official publication in the Connecti-
    cut Reports and Connecticut Appellate Reports. In the
    event of discrepancies between the electronic version
    of an opinion and the print version appearing in the
    Connecticut Law Journal and subsequently in the Con-
    necticut Reports or Connecticut Appellate Reports, the
    latest print version is to be considered authoritative.
    The syllabus and procedural history accompanying
    the opinion as it appears on the Commission on Official
    Legal Publications Electronic Bulletin Board Service
    and in the Connecticut Law Journal and bound volumes
    of official reports are copyrighted by the Secretary of
    the State, State of Connecticut, and may not be repro-
    duced and distributed without the express written per-
    mission of the Commission on Official Legal
    Publications, Judicial Branch, State of Connecticut.
    ******************************************************
    SBD KITCHENS, LLC v. BRETT JEFFERSON ET AL.
    (AC 36411)
    BRETT JEFFERSON ET AL. v. SBD KITCHENS, LLC
    (AC 36412)
    (AC 36613)
    Gruendel, Lavine and Borden, Js.
    Argued December 10, 2014—officially released June 16, 2015
    (Appeal from Superior Court, judicial district of
    Stamford-Norwalk, Povodator, J.)
    Ethan A. Brecher, with whom, on the brief, was Ana
    M. Montoya, for the appellants-appellees (defendants
    in the first case, plaintiffs in the second case).
    James C. Riley, with whom, on the brief, was Thomas
    P. O’Connor, for the appellee-appellant (plaintiff in the
    first case, defendant in the second case).
    Opinion
    BORDEN, J. These three appeals arise out of an arbi-
    tration proceeding. In the first two consolidated
    appeals, AC 36411 and AC 36412, the defendants, Brett
    Jefferson and Catherine Jefferson, appeal from the trial
    court’s judgment confirming the arbitrator’s award of
    punitive damages to the plaintiff, SBD Kitchens, LLC,
    claiming that the award was made in manifest disregard
    of the law.1 In the third appeal, AC 36613, the plaintiff
    claims that the trial court improperly denied its motion
    for attorney’s fees incurred in the subsequent court
    proceedings. We affirm the judgments of the trial court.
    These claims arose out of work that the plaintiff
    performed at the home of the defendants, and the defen-
    dants’ creation and maintenance of a website criticizing
    the quality of that work. The defendants commenced an
    action against the plaintiff, claiming, inter alia, breach of
    contract and violations of the Connecticut Unfair Trade
    Practices Act (CUTPA), General Statutes § 42-110a et
    seq. (contract action). The plaintiff filed a demand for
    arbitration with the American Arbitration Association
    in accordance with the parties’ written agreement and
    filed an application in the trial court under a separate
    docket number for an order compelling arbitration
    (arbitration action).2 The plaintiff alleged breach of con-
    tract and defamation and sought compensatory and
    punitive damages, as well as injunctive relief. The court,
    Hon. Taggart Adams, judge trial referee, ordered all
    of the parties’ various claims to be arbitrated.
    Before the arbitrator,3 the plaintiff alleged breach of
    contract on the basis of the defendants’ failure to pay
    the final invoice for the work performed by it in the
    defendants’ residence. The plaintiff also claimed it was
    defamed by an Internet website created and maintained
    by the defendants, and sought compensatory and puni-
    tive damages as well as injunctive relief. The defendants
    raised various related defenses and counterclaims.4 The
    arbitrator found for the defendants on the plaintiff’s
    breach of contract claim, and found for the plaintiff
    on the defendants’ counterclaims. The arbitrator also
    found for the plaintiff on its defamation claim, and
    awarded the plaintiff compensatory damages in the
    amount of $25,000, and punitive damages, consisting of
    attorney’s fees and costs allocable to the defamation
    claim, in the amount of $166,038.89, as well as certain
    injunctive relief regarding the website.
    The plaintiff applied to the trial court to confirm the
    award. The defendants filed two applications: one, to
    confirm that part of the award denying the plaintiff’s
    breach of contract claim; and the second, to vacate the
    award of punitive damages. The court, Povodator, J.,
    granted the plaintiff’s application to confirm the award,
    granted the defendants’ first application, namely, to
    confirm that part of the award denying the plaintiff’s
    breach of contract claim, and denied the defendants’
    second application, namely, to vacate the award of puni-
    tive damages. Thereafter, the plaintiff filed a motion
    for attorney’s fees, which the court denied. These
    appeals followed.
    I
    In the first two appeals, AC 36411 and AC 36412, the
    defendants raise only one claim: the arbitrator’s award
    of punitive damages was made in manifest disregard
    of the law. We disagree and, accordingly, affirm the
    judgment of the trial court confirming the award of
    punitive damages to the plaintiff.
    Certain facts relevant to this appeal are undisputed.
    The plaintiff, owned by Sarah Blank and her husband,
    Charles Karas, is a small business engaged in the instal-
    lation of kitchens and other residential home projects.
    The defendants own a home at 225 Tokeneke Road in
    Darien. Brett Jefferson is the founder and head of an
    asset management firm, Hildene Capital Management
    (Hildene), with approximately $1.4 billion in assets
    under management. The defendants used Harry Russell,
    an employee of Hildene, to help them create and man-
    age the website that is at issue in the present case.
    The arbitrator made the following specific factual
    findings and conclusions in his written award, none of
    which the defendants challenge. First, the arbitrator
    summarized the proceedings before him as follows.
    ‘‘[The plaintiff] seeks the recovery of money damages
    for breach of contract on the part of [the defendants]
    in allegedly failing to pay the final invoice submitted
    by [the plaintiff] in the amount of $14,117.75 for services
    performed under separate agreements which the parties
    refer to familiarly as ‘the Kitchen Contract’ and ‘the
    Bathroom Contract’ in connection with the renovation
    work undertaken at the [defendants’] residence in Dar-
    ien, Connecticut. In addition, [the plaintiff] seeks an
    award of compensatory and punitive damages as well
    as injunctive relief resulting from and related to the
    content of an Internet website created by or at the
    direction of [Brett Jefferson] and containing statements
    critical of [the plaintiff’s] performance and practices
    during the course of the relationship between the par-
    ties. The website is alleged by [the plaintiff] to be
    defamatory.
    ‘‘By way of Amended Answer to Demand for Arbitra-
    tion and Amended Counterclaims . . . the [defen-
    dants] have denied liability to [the plaintiff] either for
    breach of contract or for defamation. [The defendants]
    have raised twelve defenses to [the plaintiff’s] claims
    and have asserted six counterclaims (which have been
    pleaded jointly as defenses and counterclaims).’’
    Second, the arbitrator made certain specific findings
    of fact and conclusions of law in his award. In the
    course of rejecting the plaintiff’s breach of contract
    claim,5 he addressed certain of the defendants’ counter-
    claims, namely, that the plaintiff had ‘‘charged an unrea-
    sonable markup on its underlying costs or represented
    that it would charge a markup only on cabinetry
    . . . .’’6 The arbitrator found that these assertions of the
    defendants were ‘‘belied by the evidence.’’ Specifically,
    with respect to the kitchen contract, the arbitrator
    found that the contract price of $212,835 was ‘‘consis-
    tent with budget information provided by [the plaintiff]
    to [the defendants] prior to the execution of the contract
    . . . . There is no evidence to suggest that the [defen-
    dants] did not know what they were to receive for that
    price. In addition, the testimony of Jennifer Howard, a
    designer who had initially been consulted by the [defen-
    dants] but who had no stake in this dispute, was instruc-
    tive in terms of the pricing exercise that she and [the
    plaintiff] undertook for the defendants in early February
    of 2010 as well as on this issue of markups in general.’’
    With respect to the bathroom contract, the arbitrator
    similarly found, on the basis of evidence that he detailed
    in his award, that ‘‘the [defendants] understood what
    they would be getting for [the contract price of]
    $276,028—the essence of a bargained-for exchange.’’
    Regarding the plaintiff’s defamation claim, the arbi-
    trator found as follows. ‘‘On or about November 11,
    2011, the [defendants] published a website entitled ‘SBD
    Kitchens Contract Issues’ and subtitled ‘SBD Kitchens
    SCAM (U) . . . in which numerous statements are
    made concerning the contracting process with [the
    plaintiff] as well as [its] performance.’’ Although the
    initial motivation for the website was the defendants’
    frustration regarding their inability to secure cost infor-
    mation from the plaintiff, the ‘‘relationship between the
    parties fractured irreparably in early March of 2011 as
    a result of a conversation between [Brett] Jefferson
    and Karas of [the plaintiff] in which [Brett] Jefferson
    according to Karas, told Karas ‘that he was going to
    destroy you, your business, your life, your reputation.’
    ‘‘Thereafter [Brett] Jefferson worked with an
    employee of his company, Harry Russell, who in turn
    worked with a website designer, Michael Walker of
    Walker, Tek, to create the website, culminating in an
    e-mail sent by [Brett] Jefferson to Blank of [the plaintiff]
    at the close of business on November 11, 2011, with
    the subject line ‘Happy Friday’ enclosing a link to the
    new website. . . . The website remained active for
    approximately a year. It went offline in late 2012 and
    then was reactivated in April of 2013.’’
    The arbitrator concluded that the contents of the
    website constituted ‘‘libel per se under Connecticut
    law.’’ The arbitrator stated that ‘‘the website contains
    several false and/or defamatory statements. In addition
    to the appearance of the term ‘SCAM’ in the subtitle of
    the website, examples of these include:
    ‘‘ ‘I feel that [the plaintiff] made misrepresentations
    as to their form of compensation and that much of their
    work was inferior.’
    ‘‘ ‘Another designer (Designer 2) was very clear that
    she only charged a markup on the cabinets. This meth-
    odology was similar to what was conveyed to us by
    [the plaintiff].’
    ‘‘ ‘[The plaintiff] with their deceptive pricing was
    motivated to have us select lesser quality items so they
    could achieve a greater markup.’
    ‘‘The section of the website entitled ‘Inferior Work-
    manship and Knowledge,’ to the extent that it contains
    inaccurate statements of the factual circumstances con-
    cerning the beverage refrigerator, the vanity in the chil-
    dren’s bathroom and the angled wall in Bathroom 6.’’
    (Emphasis added.)
    The arbitrator stated: ‘‘When coupled with the con-
    tent and tone of internal e-mails between and among
    [Brett Jefferson, Russell, Walker] and others, the con-
    clusion is inescapable that publication of the website
    was motivated in large measure by a desire to embarrass
    [the plaintiff] and tarnish its reputation in the eyes of
    those who visited the website. It is also evident that
    efforts were made by [Brett] Jefferson and his agents
    to optimize the website so that it appears as a prominent
    search result when the term ‘SBD’ is the subject of a
    ‘Google’ or related search inquiry.’’ The arbitrator also
    found, based on testimony of an advertising consultant,
    ‘‘that the existence of the website made it impractical
    and imprudent for [the plaintiff] to launch an advertising
    campaign.’’ The arbitrator then specifically rejected the
    defendants’ claims that the website statements consti-
    tuted protected opinion under the first amendment,
    were immunized by the doctrine of fair comment or
    other privilege, and were true.
    The arbitrator then stated: ‘‘In accordance with Con-
    necticut law, and with the discretion vested in the trier
    of fact, [the plaintiff] is awarded the sum of $25,000 in
    general damages on the defamation claim. . . . Fur-
    ther, [the plaintiff] is awarded punitive damages, con-
    sisting of attorney’s fees and costs allocable to the
    defamation issues, in the amount of $170,559.49, which
    consists of an award in the amount of $166,038.89 in
    attorney’s fees and an award in the amount of $4,560.60
    for stenographic services. These sums represent [70
    percent] of the fees and stenographic costs incurred by
    [the plaintiff] rather than the [80 percent] requested.’’7
    (Emphasis added.) Finally, the arbitrator specified that
    ‘‘[t]his Award is in full settlement of all claims and
    counterclaims submitted to this arbitration. All claims
    and counterclaims not expressly granted herein are
    denied.’’
    The defendants’ sole claim in their appeals to this
    court is that the arbitrator’s award of punitive damages,
    consisting of attorney’s fees and costs, must be vacated
    because it was made in manifest disregard of the law.
    Specifically, the defendants argue as follows: under
    Connecticut law, in order for there to be an award of
    punitive damages in a defamation case, there must be
    proof of actual malice, defined as ‘‘the publication of a
    false statement with knowledge of its falsity or reckless
    disregard for its truth . . . .’’ Gambardella v. Apple
    Health Care, Inc., 
    291 Conn. 620
    , 634, 
    969 A.2d 736
    (2009). Actual malice is to be distinguished from ‘‘mal-
    ice in fact,’’ defined as ‘‘the publication of a false state-
    ment with bad faith or improper motive.’’ 
    Id.
     The parties
    had extensively briefed and argued this proposition of
    law to the arbitrator, ‘‘an experienced attorney in Con-
    necticut with an extensive background in construction
    law.’’ Because the arbitrator was required to make a
    ‘‘Reasoned Award,’’ the defendants contend, he was
    required specifically to make a finding of actual malice
    in his award in order to justify his award of punitive
    damages, which he did not do. The language of his
    award, focusing on the defendants’ motives, indicates
    instead that he based his award of punitive damages
    on a finding of malice in fact, which falls short of the
    legally required proof of actual malice. In this respect,
    the defendants further argue that, in reviewing the ‘‘Rea-
    soned Award,’’ we are confined to its four corners and
    may not examine the record to determine whether the
    record supports a finding of actual malice. Thus, the
    defendants maintain, the arbitrator manifestly disre-
    garded the law of punitive damages in making his
    award. We disagree with the defendants.
    We agree with the parties that our scope of review
    of the trial court’s decision to confirm the award of
    punitive damages is plenary. See HH East Parcel, LLC
    v. Handy & Harman, Inc., 
    287 Conn. 189
    , 196, 
    947 A.2d 916
     (2008); Bridgeport v. Kasper Group, Inc., 
    278 Conn. 466
    , 475, 
    899 A.2d 523
     (2006). We also agree with the
    parties that even an award made pursuant to an
    unrestricted submission to arbitration, such as in the
    present case,8 must be vacated if the arbitrator mani-
    festly disregarded the law in making his award; see
    Design Tech, LLC v. Moriniere, 
    146 Conn. App. 60
    ,
    67–68, 
    76 A.3d 712
     (2013); Teamsters Local Union No.
    677 v. Board of Education, 
    122 Conn. App. 617
    , 622–23,
    
    998 A.2d 1239
     (2010); and that this rule of law applies
    equally to a punitive damage award made by an arbitra-
    tor. See Nxegen, LLC v. Carbone, 
    155 Conn. App. 264
    ,
    271, 
    109 A.3d 534
    , cert. denied, 
    316 Conn. 906
    ,    A.3d
    (2015). We conclude that the arbitrator, in awarding
    punitive damages, did not manifestly disregard the law.
    It is well settled that, in order for an arbitration award
    to be set aside on the ground of manifest disregard of
    the law, the party challenging the award has the burden
    to establish three elements: ‘‘(1) the error was obvious
    and capable of being readily and instantly perceived by
    the average person qualified to serve as an arbitrator;
    (2) the arbitration panel appreciated the existence of
    a clearly governing legal principle but decided to ignore
    it; and (3) the governing law alleged to have been
    ignored by the arbitration panel is well defined, explicit,
    and clearly applicable.’’ (Internal quotation marks omit-
    ted.) Harty v. Cantor Fitzgerald & Co., 
    275 Conn. 72
    ,
    102, 
    881 A.2d 139
     (2005). It is equally well settled that
    ‘‘[t]he manifest disregard of the law ground for vacating
    an arbitration award is narrow and should be reserved
    for circumstances of an arbitrator’s extraordinary lack
    of fidelity to established legal principles. . . . Even if
    the [arbitrator] were to have misapplied the law . . .
    such a misconstruction of the law would not demon-
    strate the [arbitrator’s] egregious or patently irrational
    rejection of clearly controlling legal principles. . . .
    ‘‘This standard of proof has rarely, if ever, been met
    in Connecticut. . . . Indeed, [our Supreme Court] has
    acknowledged that [t]he exceptionally high burden for
    proving a claim of manifest disregard of the law under
    [General Statutes] § 52-418 (a) (4) is demonstrated by
    the fact that, since the test was first outlined in Garrity
    [v. McCaskey, 
    223 Conn. 1
    , 9, 
    612 A.2d 742
     (1992), the
    court had] yet to conclude that an arbitrator manifestly
    disregarded the law.’’ (Citations omitted; internal quota-
    tion marks omitted.) Design Tech, LLC v. Moriniere,
    supra, 
    146 Conn. App. 68
    ; accord AFSCME, Council 4,
    Local 1565 v. Dept. of Correction, 
    298 Conn. 824
    , 848
    n.12, 
    6 A.3d 1142
     (2010); Nxegen, LLC v. Carbone, supra,
    
    155 Conn. App. 270
    –71.
    As a substantive matter, both parties also agree that
    the well settled legal test for awarding punitive damages
    is that of actual malice, namely, ‘‘the publication of a
    false statement with knowledge of its falsity or reckless
    disregard for its truth’’; Gambardella v. Apple Health
    Care, Inc., supra, 
    291 Conn. 634
    ; and that malice in
    fact, defined as ‘‘the publication of a false statement
    with bad faith or improper motive’’; id.; is insufficient.
    It is clear to us from this record that this governing law
    is well-defined, explicit, and clearly applicable to the
    plaintiff’s claim for punitive damages, and that the arbi-
    trator appreciated its applicability. It is also clear from
    the record, that this is not a case in which the arbitrator
    exhibited an extraordinary lack of fidelity to established
    legal principles or, to put it another way, demonstrated
    an egregious or patently irrational rejection of clearly
    controlling legal principles, or chose to ignore those
    principles.9
    In his award of punitive damages, the arbitrator, after
    identifying several ‘‘false and/or defamatory state-
    ments’’ that he found to have been made on the website,
    stated: ‘‘When coupled with the content and tone of
    internal e-mails between and among [Brett Jefferson,
    Russell, Walker] and others, the conclusion is inescap-
    able that publication of the website was motivated in
    large measure by a desire to embarrass [the plaintiff]
    and tarnish its reputation in the eyes of those who
    visited the website. It is also evident that efforts were
    made by Mr. Jefferson and his agents to optimize the
    website so that it appears as a prominent search result
    when the term ‘SBD’ is the subject of a ‘Google’ or
    related search inquiry. Further, Joseph Giaccone, an
    advertising consultant testified that the existence of the
    website made it impractical and imprudent for [the
    plaintiff] to launch an advertising campaign.’’
    The arbitrator then concluded: ‘‘In accordance with
    Connecticut law, and with the discretion vested in the
    trier of fact, [the plaintiff] is awarded the sum of $25,000
    in general damages on the defamation claim. See Mon-
    roe v. Crandall, 
    3 Conn. App. 214
    , [
    486 A.2d 657
    ] (1985).
    Further, [the plaintiff] is awarded punitive damages,
    consisting of attorney’s fees and costs allocable to the
    defamation issues, in the amount of $170,559.49, which
    consists of an award of $166,038.89 in attorney’s fees
    and award in the amount of $4,560.60 for stenographic
    services.’’ (Emphasis added.)
    The arbitrator’s decision and the record substantiat-
    ing it lead us to conclude that he did not manifestly
    disregard the law in his award of punitive damages.
    First, the language of the decision itself displays an
    effort to follow the law, rather than to decide to ignore
    it. He prefaced his damages award by: ‘‘In accordance
    with Connecticut law . . . .’’ Although this phrase spe-
    cifically preceded the compensatory damages award
    and was not repeated in the next sentence, which
    involved the punitive damages award, that next sen-
    tence began with ‘‘[f]urther,’’ which we read to refer
    back to the immediately preceding reference to ‘‘[i]n
    accordance with Connecticut law . . . .’’
    This reading is consistent with the appellate principle
    that a reviewing court will engage in every reasonable
    presumption in favor of the validity of an arbitral
    award.10 See Board of Education v. Waterbury Teachers
    Assn., 
    216 Conn. 612
    , 617–18, 
    583 A.2d 626
     (1990) (pre-
    sumption of validity of award requires court to adopt
    interpretation supporting validity); Bic Pen Corp. v.
    Local No. 134, 
    183 Conn. 579
    , 585, 
    440 A.2d 774
     (1981)
    (every reasonable presumption of validity will be made
    in favor of arbitrator’s decision). It is also consistent
    with the federal appellate principle of reading an arbi-
    tral award, challenged as a manifest disregard of the
    law, to yield a legally correct justification for its result.
    Duferco International Steel Trading Co. v. T. Klaveness
    Shipping A/S, 
    333 F.3d 383
    , 390 (2d Cir. 2003) (‘‘where
    an arbitral award contains more than one plausible
    reading, manifest disregard cannot be found if at least
    one of the readings yields a legally correct justification
    for the outcome’’).
    Second, the record amply supports the arbitrator’s
    award of punitive damages. In this regard, we note that,
    again, the decision itself makes clear that the arbitrator,
    in citing the evidence to support his factual determina-
    tions, did not intend his citations to be exclusive and
    plenary. For example, in finding that ‘‘the website con-
    tains several false and/or defamatory statements,’’ the
    arbitrator stated, ‘‘[i]n addition to the appearance of
    the term ‘SCAM’ in the subtitle of the website, examples
    of these include’’ the four examples noted previously
    in this opinion, namely, that the website: falsely claimed
    that the plaintiff misrepresented their compensation
    structure and presented inferior work; falsely asserted
    that plaintiff promised to only markup the price on the
    cabinets; falsely alleged that the plaintiff engaged in
    deceptive pricing to achieve a greater profit; and inaccu-
    rately portrayed the circumstances surrounding the
    beverage refrigerator, children’s bathroom vanity, and
    angled wall in one of the bathrooms. Additionally, when
    addressing the punitive damages award, the arbitrator
    prefaced that paragraph as follows: ‘‘[w]hen coupled
    with the content and tone of internal e-mails between
    and among [Brett Jefferson, Russell, Walker] and oth-
    ers’’ inviting the reader—including a reviewing court—
    to look beyond the four corners of his written decision
    for support.
    Furthermore, as we have stated, the record contains
    ample support for the award of punitive damages in
    the present case. As the plaintiff notes in its brief, the
    record contains the following evidence that supports a
    finding of actual malice. The defendants acknowledged
    in the arbitration hearing that, contrary to the assertions
    in the website, neither Blank nor Howard; see footnote
    6, of this opinion; had said that they only charged a
    markup on the cabinetry, or that other items would be
    passed through at cost. The defendants exercised no
    due diligence nor investigated the veracity of many
    of the defamatory statements in the website.11 Brett
    Jefferson stated to Karas that he was going to destroy
    the plaintiff’s business and reputation, as well as the
    lives and reputation of Karas and Blank. Brett Jefferson
    insisted on using the term ‘‘SCAM,’’ a term that his
    agent, Russell, equated to ‘‘BS.’’12 When the website was
    about to go live, Brett Jefferson asked Russell to e-mail
    a link to Blank under an anonymous name. Brett Jeffer-
    son posted a fake comment on the website, under a
    fake name, as part of a plan to get other people involved
    and join in the insults of Blank. He also e-mailed Karas
    as follows: ‘‘What I want you to know is that regardless
    of the outcome of the contract dispute the website . . .
    which I have created will never be taken down . . .
    and will have numerous back up sites in foreign jurisdic-
    tions . . . .’’ After temporarily taking down the web-
    site, the defendants republished it, including the false
    statements attributed to Howard, despite the fact that
    two months prior she had advised Brett Jefferson that
    she had never made those statements. We agree that
    this and other evidence in the record supports a finding
    of actual malice.
    As the defendants clarified at oral argument in this
    court, their claim that the arbitrator manifestly disre-
    garded the law of punitive damages—by finding only
    what amounts to malice in fact rather than actual mal-
    ice—rests solely on the fact that the parties required
    the arbitrator to render a ‘‘Reasoned Award’’ under
    the rules of the American Arbitration Association. This
    claim is without merit.
    We first note that those rules do not define further
    what is meant by a reasoned award—only that it is
    among the several forms of award that the parties to
    an arbitration may require, namely, that ‘‘[t]he parties
    may request a specific form of award, including a rea-
    soned opinion, an abbreviated opinion, findings of fact
    and conclusions of law . . . .’’13 Although there is no
    Connecticut authority defining a reasoned award under
    the rules of the American Arbitration Association, sev-
    eral federal courts have done so.14 The common theme
    of those federal authorities, with which we agree, is
    that a reasoned award means something more than a
    simple result and less than specific findings of fact and
    conclusions of law. See, e.g., Rain CII Carbon, LLC v.
    Conocophillips Co., 
    674 F.3d 469
    , 473 (5th Cir. 2012);
    Cat Charter, LLC v. Schurtenberger, 
    646 F.3d 836
    , 844
    (11th Cir. 2011); Sarofim v. Trust Co. of the West, 
    440 F.3d 213
    , 215 n.1 (5th Cir. 2006); R & Q Reinsurance Co.
    v. American Motorist Ins. Co., United States District
    Court, Docket No. 10 C 2825 (GWL) (N.D. Ill. October
    14, 2010).
    Of these authorities, the most compelling and perti-
    nent to the present case is that of the Fifth Circuit Court
    of Appeals in Sarofim v. Trust Company of the West,
    
    supra,
     
    440 F.3d 213
    , because in that case the court
    specifically rejected the proposition that the defendants
    argue here, namely, that appellate review of a ‘‘reasoned
    award’’ is ‘‘confined to the four corners of the arbitral
    award, and that [the court] may not consider evidence
    from the record which supports the punitive damages
    award.’’ (Internal quotation marks omitted.) 
    Id., 217
    .
    We agree with the court in Sarofim that, to the contrary,
    we may consider ‘‘all the information available to the
    court on review for manifest disregard.’’ (Internal quota-
    tion marks omitted.) 
    Id.
     We do so for two reasons.
    First, confining ourselves to the four corners of the
    arbitrator’s award would be inconsistent with the gener-
    ally accepted propositions that courts favor arbitration;
    Board of Education v. Wallingford Education Assn.,
    
    271 Conn. 634
    , 639, 
    858 A.2d 762
     (2004); and that we
    give great deference to the factual findings and legal
    conclusions of the arbitrator. State v. New England
    Health Care Employees Union, District 1199, AFL-
    CIO, 
    265 Conn. 771
    , 784, 
    830 A.2d 729
     (2003). Second,
    we are mindful that, although this arbitrator was an
    attorney with extensive experience in construction law,
    not all American Arbitration Association arbitrators
    would have the same level of expertise. Imposing on
    all such arbitrators the stringent drafting standard that
    the defendants’ argument entails would be unduly
    restrictive on those arbitrators who, although expert in
    the field of construction, probably would not possess
    the acumen in opinion drafting that would be required
    under that standard. Thus, it is the wiser policy, consis-
    tent with the judicial policy of favoring arbitration, to
    permit the reviewing court to examine the entire record
    for factual and evidentiary support of the award.
    II
    In the third appeal, AC 36613, the plaintiff makes a
    single claim: the trial court improperly denied its motion
    for attorney’s fees and costs incurred in litigating the
    applications to vacate and to confirm the arbitration
    awards in the trial court following the arbitration pro-
    ceedings and award. We disagree and, accordingly,
    affirm the judgment of the court denying the plaintiff’s
    motion for attorney’s fees.
    The following procedural posture of the case is rele-
    vant to this appeal. Following the arbitrator’s award of
    damages and injunctive relief in favor of the plaintiff,15
    considerable litigation and procedural wrangling took
    place. The defendants filed two separate applications,
    one to vacate in part and the other to confirm in part;
    and the plaintiff objected to both applications, claiming
    that the court lacked subject matter jurisdiction to
    decide the applications because they were filed in the
    arbitration action. The plaintiff filed its own application
    to confirm the award in the contract action, as well as
    a motion regarding the defendants’ assertion that they
    would be paying the compensatory damage award of
    $25,000, which they did not challenge, in coins.16
    The court heard argument on the competing applica-
    tions and the motion regarding payment of the compen-
    satory damage award over the course of three different
    days. The court identified what was not disputed by
    the defendants, namely, the validity of the agreement to
    arbitrate, the arbitrator’s authority to decide the matters
    submitted to him, including the request for injunctive
    relief, the award of compensatory damages, and the
    award of fees and expenses of the arbitration associa-
    tion. In addition, the defendants acknowledged that the
    submission was unrestricted. The defendants did not
    dispute at the time the court heard argument on the
    motions the validity of the arbitrator’s award regarding
    liability and compensatory damages, including those
    portions adverse to it.17 The only disputed issues, there-
    fore, at that time, were that the award of punitive dam-
    ages and the scope of the injunctive relief were in
    manifest disregard of the law, as claimed by the defen-
    dants, as well as the outstanding issue of the form of
    payment of the award of $25,000 in compensatory
    damages.
    With regard to this latter issue, the defendants
    asserted that they had the right to pay the award in
    coins because coins are legal tender. During the pro-
    ceedings, the court noted that, if the defendants were
    correct in this regard, the court would probably require
    them to file an affidavit attesting to the examination of
    every coin to ensure that it was in fact legal tender. In
    response, the defendants eventually represented on the
    record that any payment of the compensatory damages
    award would be made by check, as a result of which
    the court took no formal action on the matter. But see
    footnote 18 of this opinion.
    With respect to the merits of the applications, the
    court denied the defendants’ application to vacate the
    award, and granted the plaintiff’s application to confirm
    the award. Subsequently, the plaintiff moved for attor-
    ney’s fees and costs in both cases—the arbitration
    action and the contract action—in the total amount of
    $86,296.58. The court denied that motion. The plaintiff’s
    appeal followed.
    The plaintiff claims that it is entitled to an award of
    attorney’s fees and costs for the trial court proceedings
    because the original fees and costs were awarded by
    the arbitrator based upon the defendants’ ‘‘ ‘intentional
    and wrongful conduct,’ ’’ and the trial court proceedings
    were necessary ‘‘ ‘to obtain judgment in the matter.’ ’’
    Thus, the plaintiff maintains, such an award is justified
    to ensure that it is made whole and to avoid rewarding
    the defendants’ ‘‘clear strategy to effectively gut the
    Award—or wipe it out in full—by forcing [the plaintiff]
    to incur substantial additional fees.’’18 In short, the plain-
    tiff argues that the attorney’s fees and costs it seeks
    are simply an extension of the fees and costs awarded
    it by the arbitrator. We disagree.
    We first address, briefly, our scope of review.
    Because the issue involves the question of the court’s
    authority to award attorney’s fees in the present case,
    rather than whether the court abused its discretion in
    denying such an award, the question is one of law and
    our scope of review is plenary. See Deutsche Bank
    National Trust Co. v. Bertrand, 
    140 Conn. App. 646
    ,
    655–56, 
    59 A.3d 864
     (challenges to trial court’s authority
    to act raises questions of law resulting in plenary
    review), cert. dismissed, 
    309 Conn. 905
    , 
    68 A.3d 661
    (2013).
    Our starting point in the plaintiff’s claim, as with
    many claims for attorney’s fees and costs associated
    with litigation, is Connecticut’s adherence to the Ameri-
    can rule. ‘‘The general rule of law known as the Ameri-
    can rule is that attorney’s fees and ordinary expenses
    and burdens of litigation are not allowed to the success-
    ful party absent a contractual or statutory exception.
    . . . This rule is generally followed throughout the
    country. . . . Connecticut adheres to the American
    rule. . . . There are few exceptions. For example, a
    specific contractual term may provide for the recovery
    of attorney’s fees and costs . . . or a statute may con-
    fer such rights. . . . This court also has recognized a
    bad faith exception to the American rule, which permits
    a court to award attorney’s fees to the prevailing party
    on the basis of bad faith conduct of the other party or
    the other party’s attorney.’’ (Internal quotation marks
    omitted.) ACMAT Corp. v. Greater New York Mutual
    Ins. Co., 
    282 Conn. 576
    , 582, 
    923 A.2d 697
     (2007).19
    The short answer to the plaintiff’s claim is that there is
    neither a specific contractual term between the parties
    providing for attorney’s fees and costs in the event of
    litigation between them, nor a statute providing for
    litigation expenses in proceedings to confirm or vacate
    an arbitration award. See, e.g., General Statutes § 42-
    110g (d) (providing for recovery of attorney’s fees under
    CUTPA).20 It is true, as the plaintiff points out, a court
    or jury (or arbitrator, as in the present case), may, in
    addition to using contract or statute as a basis for an
    award of punitive damages, award such damages on
    the basis of a party’s wanton or wilful malicious miscon-
    duct. See, e.g., Stohlts v. Gilkinson, 
    87 Conn. App. 634
    ,
    646, 
    867 A.2d 860
    , cert. denied, 
    273 Conn. 930
    , 
    873 A.2d 1000
     (2005). But that award already has been made by
    the arbitrator in the present case, in the form of his
    award of punitive damages, which both the trial court
    and this court have affirmed. See part I of this opinion.
    The longer answer to the plaintiff’s claim lies in the
    reasoning of O’Leary v. Industrial Park Corp., 
    211 Conn. 648
    , 
    560 A.2d 968
     (1989). In O’Leary, the two
    plaintiffs prevailed in the trial court on a civil claim for
    fraud, and the jury awarded them punitive damages,
    including attorney’s fees, as part of the verdict in their
    favor. Id., 649. After successfully defending the judg-
    ment on the defendants’ appeal to this court, the plain-
    tiffs sought, in the trial court, additional attorney’s fees
    incurred in opposing the defendants’ appeal. Id., 651.
    The trial court denied their motion for such fees, and
    our Supreme Court affirmed, holding that the trial court
    was without authority to modify its judgment ‘‘to
    include attorney’s fees incurred in defending an
    appeal.’’ Id., 649.
    The court began its reasoning with a restatement of
    the American rule, namely, that ‘‘[a]bsent contractual
    or statutory authorization there can be no recovery,
    either as costs or damages . . . for counsel fees by a
    party opponent from his opponent.’’ (Internal quotation
    marks omitted.) Id., 651. The court then stated that an
    exception to this general rule is that such fees may be
    awarded as a component of punitive damages upon a
    showing of fraud. Id. The court concluded, however,
    that ‘‘[t]here is no authority to support the plaintiffs’
    contention that the common law rule providing for the
    recovery of punitive damages in actions of fraud
    includes recovery for the costs incurred in defending
    a subsequent appeal.’’ Id.
    Although not strictly controlling because of its differ-
    ent procedural posture from the present case, O’Leary
    is analogous. In both cases, the party seeking further
    punitive damages bases its claim, not on the prelitiga-
    tion substantive, tortious conduct of the other party—
    which had already been taken into account in the mone-
    tary award—but on the subsequent litigation tactics
    of the other party. In O’Leary, the party seeking the
    appellate fees did so on the purported basis that they
    were necessary to preserve the judgment secured in
    the trial court. In the present case, the plaintiff seeks
    such fees and costs on the basis that they were necessar-
    ily incurred in obtaining the judgment of confirmation
    of the underlying award. In our view, however, this is
    a distinction without a difference. In both, the parties
    seeking the additional fees argued that they were neces-
    sary to preserve the award gained in the underlying
    litigation. In sum, we can see no principled reason for
    distinguishing our Supreme Court’s conclusion in
    O’Leary from the present case.
    We are not persuaded by the plaintiff’s contention
    that the attorney’s fees and costs it seeks in the present
    case are simply an extension of the award made by the
    arbitrator. That award was made not on the basis of
    any litigation tactics of the defendants, but on the basis
    of their prearbitration tortious and malicious conduct.
    In the present appeal, the plaintiff seeks attorney’s fees
    as compensation for the defendants’ postarbitration liti-
    gation tactics in the trial court. Thus, contrary to the
    plaintiff’s argument, the fees and costs they seek here
    are not an extension of those awarded by the arbitrator.
    They are, instead, fees and costs incurred because of
    what they claim to be unnecessary and ill-founded litiga-
    tion tactics employed by the defendants and their coun-
    sel in the trial court. This is more than a difference in
    degree; it is a difference in kind.
    Nor are we persuaded by the five trial court authori-
    ties presented to us by the plaintiff in support of its
    position—all cases in which the trial court awarded
    the party who prevailed in an arbitration, including an
    award of attorney’s fees and costs, additional attorney’s
    fees and costs for the confirmation and vacating pro-
    ceedings. In four of those cases, there was either a
    fee shifting contractual provision between the parties
    authorizing attorney’s fees and costs to the prevailing
    party; see Loeb v. Blue Star Jets, LLC, United States
    District Court, Docket No. 09-CV-7858 (SAS) (S.D.N.Y.
    December 17, 2009); or a statute, such as CUTPA,
    authorizing such an award. See Gomez v. People’s
    United Bank, United States District Court, Docket No.
    3:10-CV-00904 (CSH) (D. Conn. September 5, 2012);
    Hadelman v. DeLuca, Superior Court, judicial district
    of Ansonia-Milford, Docket No. CV-97-0060279-S (April
    19, 2006) (
    41 Conn. L. Rptr. 238
    ); Saturn Construction
    Co. v. Premier Roofing Co., Superior Court, judicial
    district of New Haven, Docket No. CV-94-0363698-S
    (October 24, 1996) (
    18 Conn. L. Rptr. 106
    ). In the fifth
    case; Harris v. Bradley Memorial Hospital, Superior
    Court, judicial district of New Britain, Docket No. CV-
    02-0516962-S (February 17, 2011), rev’d on other
    grounds, 306 Conn 304, 
    50 A.3d 841
     (2012), cert. denied,
    U.S. , 
    133 S. Ct. 1809
    , 
    185 L. Ed. 2d 812
     (2013);
    the trial court awarded such fees and costs despite the
    absence of any contract or statute authorizing them.
    We simply disagree with that case, for the reasons we
    have stated herein.
    The judgments are affirmed.
    In this opinion the other judges concurred.
    1
    Although their formal status as plaintiff and defendant may differ as to
    each of the appeals, for convenience we refer in this opinion to SBD Kitchens,
    LLC, as the plaintiff, and to Brett Jefferson and Catherine Jefferson as
    the defendants.
    2
    The parties agree that their arbitration agreement required the arbitrator
    to render a ‘‘Reasoned Award,’’ which is a term contained in Rule 44 (b) of
    the American Arbitration Association Rules that governed the arbitration
    proceeding in the present case. That rule provides in relevant part that ‘‘[t]he
    parties may request a specific form of award, including a reasoned opinion,
    an abbreviated opinion, findings of fact and conclusions of law. . . . If the
    parties agree on a form of award other than that specified in R-44 (b) of
    these Rules the arbitrator shall provide the form of award agreed upon.’’
    (Emphasis added.) We discuss the meaning of this requirement later in
    this opinion.
    3
    The arbitrator, Robert J. O’Brien, is a partner in a Connecticut law firm,
    and was a past Chair of the Construction Law Section of the Connecticut
    Bar Association, and is a member of the American Bar Association’s Forum
    Committee of the Construction Industry.
    4
    The record does not reflect all of the counterclaims and defenses raised
    by the defendants. The arbitrator noted in his decision that the defendants
    raised twelve distinct counterclaims and defenses, six of which addressed
    the plaintiff’s breach of contract claim. Among those defenses raised in
    response to the plaintiff’s defamation claim, the arbitrator specifically
    addressed the defendants’ assertion that the speech was protected opinion,
    that it was immunized by the ‘‘fair comment’’ doctrine or other qualified
    privilege, and a defense of truth. The remaining defenses and counterclaims
    have not been specifically stated in the record.
    5
    The arbitrator rejected the plaintiff’s breach of contract claim on the
    ground that the two contracts were, for various reasons, not in compliance
    with the Connecticut Home Improvement Act, General Statutes § 20-148 et
    seq. Nonetheless, the arbitrator declined to award any monetary relief to
    the defendants because they had not established an ascertainable loss.
    Neither party has challenged these determinations.
    6
    The basis for this counterclaim, as described in the defendants’ appellate
    brief in this court, was that the plaintiff ‘‘misled the [defendants] concerning
    the markup they would be charged on their kitchen and bathroom renova-
    tion. The basis of this good faith belief was that both [the plaintiff] and
    another designer who[m] they interviewed told them that, in response to
    the [defendants’] question as to how they made their money, they made it
    through a markup on cabinetry.’’ Instead, according to the defendants, the
    plaintiff ‘‘charged the [defendants] an undisclosed 90 percent markup on
    nearly every aspect of the project, except appliances . . . .’’ Thus, it was
    the defendants’ contention in essence that, despite the written contracts
    that, albeit not enforceable under the Home Improvement Act, specified
    amounts for the plaintiff’s work, the plaintiff had agreed to charge on the
    basis that there would be a markup on the cabinetry only and that all other
    work, except for appliances, would be performed for the defendants on the
    basis of the plaintiff’s cost only. As part of this contention, the defendants
    had claimed that Jennifer Howard, the other designer mentioned in the
    arbitrator’s award, had agreed to this pricing model. At the hearing, however,
    Howard denied any such agreement, and instead confirmed that she provided
    estimates at above cost for all portions of the project.
    7
    In addition, the arbitrator permanently enjoined the defendants from
    making certain specified further statements on the website. The defendants
    do not challenge that part of the award.
    8
    The parties agree that, despite the requirement of a ‘‘reasoned award,’’
    the submission was unrestricted.
    9
    The plaintiff argues that, not only did the arbitrator not manifestly disre-
    gard the governing law, but that he applied it as properly as a trial court
    would have because a finding of actual malice is implicit in his award. It
    is not, however, necessary for us to decide whether the arbitrator correctly
    applied the law; we have only to decide whether the arbitrator manifestly
    disregarded the law. See Saturn Construction Co. v. Premier Roofing Co.,
    
    238 Conn. 293
    , 308 n.12, 
    680 A.2d 1274
     (1996).
    10
    In this opinion, we note that the defendants do not claim that the arbitral
    award is ambiguous, and we agree. Thus, this is not an occasion for a
    remand to the arbitrator for clarification of an ambiguous award. See, e.g., All
    Seasons Services, Inc. v. Guildner, 
    94 Conn. App. 1
    , 13, 
    891 A.2d 97
     (2006).
    11
    The record also indicates that the defendants failed to exercise any due
    diligence to determine the following: whether Howard had ever made any
    of the statements attributed to her on the website, which she denied having
    made; whether they inquired of their architect if the statements published
    on the website regarding the plaintiff’s role in the design of one of the
    bathrooms was accurate, as the evidence showed that the architect, not the
    plaintiff as claimed on the website, designed the bathroom in question;
    whether the statements on the website regarding the plaintiff’s knowledge
    of residential glass door refrigerators should have been removed, as the
    defendants acknowledged the falsity of said statements and the arbitrator
    ultimately enjoined them from further publication; and whether the defen-
    dants should have considered the general accuracy of the content on the
    website or its potential impact on the plaintiff’s business, which the defen-
    dants testified they failed to do.
    12
    In this regard, among the e-mails that the arbitrator referred to in his
    decision for tone and content, was one from Russell to the webhost: ‘‘How
    hard is it to change that by the way? He [Jefferson] wants to incorporate
    Scam or some BS. He cares far less now about discretion. Do you see the
    crap I deal with?’’ (Emphasis added.)
    13
    Although the rules of the American Arbitration Association refer to it
    as a ‘‘reasoned opinion,’’ the parties have used the term ‘‘reasoned award.’’
    Accordingly, we adopt the terminology used by the parties.
    14
    This court has only once contemplated the notion of a ‘‘reasoned award,’’
    and in those circumstances the term was used to mean a decision which
    ‘‘contains findings.’’ Alderman & Alderman v. Pollack, 
    100 Conn. App. 80
    ,
    94, 
    917 A.2d 60
     (2007). We note that in Alderman this court was using the
    term ‘‘reasoned’’ as a colloquialism under a different set of arbitration rules
    than those set out by the American Arbitration Association, and thus that
    case does not provide guidance in the present case.
    15
    The award specifically contemplated that confirmation would be
    required because it specified that interest on the award would start to accrue
    thirty days from the date of its confirmation.
    16
    The motion regarding the method of payment from the award stemmed
    from an e-mail to the plaintiff asserting that the defendants had elected to
    pay the $25,000 award in coins, to be delivered in fifty-five gallon containers.
    The e-mail noted that the coins would be dumped from the containers upon
    delivery unless the plaintiff paid the defendants $5000 per container. The
    defendants stated in the e-mail that failure to accept the coins would result
    in them deeming the plaintiff to have abandoned the award. The plaintiff
    immediately objected to this form of payment, and requested sanctions
    against both the defendants and their counsel. Because the trial court took
    no formal action on this motion due to the defendants agreeing to change
    the means of payment, the request for sanctions was not addressed.
    17
    Before the trial court ruled on the applications to vacate and confirm,
    the defendants reversed this position, claiming that the compensatory award
    was ‘‘fatally flawed’’ because it did not set a date certain for payment of
    the award. Because the defendants’ retraction was by motion for permission
    to submit an affidavit of their counsel, and was collateral to the existing
    application to vacate, the court ruled the affidavit immaterial and denied
    the defendants’ motion. Following the trial court’s decision regarding the
    applications to vacate and confirm, the plaintiff filed a judgment lien against
    the defendants’ property. On August 18, 2014, the defendants filed a motion
    to discharge the judgment lien upon substitution of a bond, or, in the alterna-
    tive, for declaratory judgment that the arbitrator’s decision was unenforce-
    able due to the ‘‘fatal flaws’’ that they asserted in the affidavit. The trial
    court denied the defendants’ motion as to the argument that the arbitrator’s
    decision was unenforceable on September 22, 2014. The defendants then
    appealed that decision to this court. That appeal was dismissed by this court
    on February 11, 2015.
    18
    The plaintiff points to the following tactics of the defendants in the trial
    court as support for its claim of attorney’s fees and costs: the defendants’
    initial threat to pay the compensatory award in coins; their subsequent
    attempt to retract their earlier representation on the record that they would
    pay it by check; their threat to the plaintiff’s counsel that ‘‘[Brett] Jefferson
    would like you to know that he has acquired the right to the web domain
    [a title that included the name of plaintiff’s counsel], where he intends to
    elaborate on your legal tactics’’; and their threat, following the issuance of
    the award by the arbitrator, to sue the plaintiff for vexatious litigation in
    connection with its defamation claim, in which suit the plaintiff’s present
    counsel would be precluded from representing the plaintiff, notwithstanding
    that the plaintiff had prevailed on the defamation claim and that, under
    Connecticut law, a claim asserted in arbitration cannot form the basis of a
    vexatious litigation claim. Thus, the plaintiff asserts, ‘‘[t]hat conduct, and
    the communications, legal research and motion practice arising therefrom,
    caused the cost of what should have been a straightforward confirmation
    proceeding to increase dramatically.’’
    19
    The plaintiff in the present action specifically does not rely on the bad
    faith exception for its claim of attorney’s fees and costs.
    20
    General Statutes § 42-110g (d) provides in relevant part: ‘‘In any action
    brought by a person under [CUTPA], the court may award, to the plaintiff,
    in addition to the relief provided in this section, costs and reasonable attor-
    neys’ fees based on the work reasonably performed by an attorney and not
    on the amount of recovery. . . .’’