Kelly v. D.C. Department of Employment Services & Potomac Electric Power Company ( 2019 )


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    DISTRICT OF COLUMBIA COURT OF APPEALS
    No. 18-AA-13
    DARRYL KELLY, PETITIONER,
    V.
    DISTRICT OF COLUMBIA
    DEPARTMENT OF EMPLOYMENT SERVICES, RESPONDENT,
    and
    POTOMAC ELECTRIC POWER COMPANY, INTERVENOR.
    On Petition for Review of an Order of the
    Compensation Review Board
    (CRB-110-17)
    (Argued January 16, 2019                               Decided August 29, 2019)
    Benjamin E. Douglas for petitioner.
    Karl A. Racine, Attorney General for the District of Columbia, Loren L.
    AliKhan, Solicitor General, and Stacy L. Anderson, Acting Deputy Solicitor
    General, filed a statement in lieu of brief in support of respondent.
    William H. Schladt for intervenor.
    Before FISHER and EASTERLY, Associate Judges, and WASHINGTON, Senior
    Judge.
    Opinion of the court by Senior Judge WASHINGTON.
    Dissenting opinion by Associate Judge EASTERLY at page 36.
    2
    WASHINGTON, Senior Judge: Workers’ compensation claimant Darryl Kelly
    petitions for review of a decision holding that he cannot recover attorney’s fees
    from his former employer, the Potomac Electric Power Company (“Pepco”),
    because the conditions precedent to an award of attorney’s fees under D.C. Code
    § 32-1530 were not satisfied. For the reasons discussed below, we affirm.
    I. Factual Background & Procedural Posture
    Kelly was employed by Pepco as an underground linesman helper. He was
    injured on the job on December 14, 2015, and his injury was aggravated on the job
    on May 20, 2016. Kelly filed a workers’ compensation claim, and Pepco accepted
    the claim and began paying him compensation.
    On December 27, 2016, Kelly, represented by counsel, applied for an
    informal conference with the Officer of Workers’ Compensation (“OWC”) of the
    District of Columbia Department of Employment Services (“DOES”), in order to
    resolve a controversy that had developed over the amount of compensation to
    which Kelly was entitled. OWC scheduled the informal conference for February 9,
    2017. On January 26, Pepco and its insurer, represented by counsel, applied for a
    formal hearing before the Administrative Hearings Division (“AHD”) of DOES.
    3
    Following this request, Kelly wrote a letter to the chief administrative law judge
    (“ALJ”) of DOES, dated February 3, in which he asserted that Pepco should not be
    able to circumvent the informal conference mechanism by applying for a formal
    hearing after an informal conference had already been scheduled.              Pepco
    responded the same day with its own letter to the chief ALJ, arguing that it was not
    obligated to participate in the informal conference and was well within its rights to
    request a formal hearing. On February 16, the chief ALJ issued a letter to Kelly
    stating that, while he “agree[d]” with Kelly that “the statute favors the informal
    conference mechanism as a way to avoid litigation costs,” under the applicable
    regulations, “participation in the informal conference ‘shall be voluntary’” and
    “‘all informal procedures shall terminate when an application for formal hearing is
    filed,’ which [he] consider[ed] controlling in this situation.” He concluded that,
    because Pepco had applied for a formal hearing, AHD now had jurisdiction over
    the matter and would schedule a formal hearing. Thus, no informal conference
    occurred.
    The formal hearing was held before an ALJ on May 15, 2017. On July 14,
    the ALJ issued an order awarding additional compensation to Kelly. Neither party
    petitioned the Compensation Review Board (“CRB”) of DOES for review of the
    compensation order, and Pepco paid Kelly pursuant to the compensation order.
    4
    However, Kelly then applied for attorney’s fees from Pepco, pursuant to D.C.
    Code § 32-1530, and the ALJ issued a summary order denying the application on
    August 28.     On review of the attorney’s fees order, the CRB vacated and
    remanded, stating that, because the order contained no substantive content, it could
    not determine whether the order was arbitrary, capricious, an abuse of discretion,
    or otherwise not in accordance with the law.
    On remand, the ALJ issued an October 20, 2017 order concluding that Kelly
    was not entitled to attorney’s fees because: (1) the arguments raised by Kelly in
    support of his attorney’s fees application had been considered and rejected by the
    chief ALJ, and were thus barred by the doctrine of res judicata; and (2) the
    conditions precedent to obtaining attorney’s fees from the employer under § 32-
    1530(b) were not met in this case – specifically, the employer did not reject a
    Memorandum of Informal Conference from OWC, as no informal conference was
    held.
    In a decision and order issued on December 15, 2017, the CRB affirmed the
    ALJ’s order, rejecting the res judicata rationale, but finding that the ALJ’s
    interpretation of D.C. Code § 32-1530 was correct under this court’s jurisprudence
    and the CRB’s past holdings. Kelly then petitioned this court for review of the
    5
    CRB’s decision and order.
    II. Standard of Review
    “Our review of administrative agency decisions is limited.” Providence
    Hosp. v. District of Columbia Dep’t of Emp’t Servs., 
    855 A.2d 1108
    , 1111 (D.C.
    2004). In general, we “will not disturb an agency ruling as long as the decision
    flows rationally from the facts, and the facts are supported by substantial evidence
    in the record,” 
    id. at 1111,
    and will “affirm an agency’s decision unless it is
    arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with
    law.” Travelers Indem. Co. of Ill. v. District of Columbia Dep’t of Emp’t Servs.,
    
    975 A.2d 823
    , 826 (D.C. 2009). While our review of the CRB’s legal rulings is de
    novo, Fluellyn v. District of Columbia Dep’t of Emp’t Servs., 
    54 A.3d 1156
    , 1160
    (D.C. 2012); Providence 
    Hosp., 855 A.2d at 1111
    , we accord deference to its
    reasonable interpretation of the statute it administers where there is an ambiguity to
    be resolved. Pannell-Pringle v. District of Columbia Dep’t of Emp’t Servs., 
    806 A.2d 209
    , 211 (D.C. 2002); Johnson v. District of Columbia Dep’t of Emp’t Servs.,
    
    111 A.3d 9
    , 11 (D.C. 2015). Indeed, we will “defer to an agency’s interpretation
    of a statute or regulation it is charged with implementing if it is reasonable in light
    of the language of the statute (or rule), the legislative history, and judicial
    6
    precedent.”    
    Travelers, 975 A.2d at 826
    .          Thus, “[u]nless the agency’s
    interpretation is plainly wrong or inconsistent with the statute, we will sustain it
    even if there are other constructions which may be equally reasonable.” National
    Geographic Soc’y v. District of Columbia Dep’t of Emp’t Servs., 
    721 A.2d 618
    ,
    620 (D.C. 1998).     “However, the natural corollary of the agency deference
    proposition is that we are not obliged to stand aside and affirm an administrative
    determination which reflects a misconception of the relevant law or a faulty
    application of the law,” 
    id. (citation, internal
    quotation marks, and emphasis
    omitted), as “this court is the final authority on issues of statutory construction.”
    
    Fluellyn, 54 A.3d at 1160
    (citation and internal quotation marks omitted).
    III. The Legal Framework
    The D.C. Workers’ Compensation Act (“the Act”), D.C. Code §§ 32-1501–
    1545, creates a comprehensive scheme for workers to recover wage loss and
    medical benefits from their employers for injuries sustained on the job. It is an
    exclusive and mandatory regime – one that includes a “statutory presumption of
    compensability” – because “[e]mployees and employers were both thought to gain
    by a system in which common law tort remedies were discarded for assured
    compensation regardless of negligence or fault.” Ferreira v. District of Columbia
    7
    Dep’t of Emp’t Servs., 
    531 A.2d 651
    , 654-55 (D.C. 1987); see also D.C. Code
    §§ 32-1503 (“Coverage”), -1504 (“Exclusiveness of liability and remedy”), -1521
    (“Presumptions”), -1538 (“Insurance policies”), -1539 (“Failure to secure payment
    of compensation”), -1542.04 (“Compliance”) (2019 Repl.).
    A. Claim Procedures
    D.C. Code § 32-1520 outlines the procedures an employee must follow to
    file a claim of injury, as well as the obligations of the Mayor (through DOES) to
    provide notice of the claim to the employer, investigate the claim, and provide an
    opportunity for a hearing on the claim. D.C. Code § 32-1520 (2019 Repl.). 1 The
    regulations promulgated pursuant to the Act elaborate upon various aspects of the
    1
    Generally, an employee must provide notice of an injury within thirty days
    of the injury. D.C. Code § 32-1513(a) (2019 Repl.) (“[n]otice of any injury or
    death in respect of which compensation is payable under this chapter shall be given
    within 30 days”); 7 DCMR § 206.1 (“written Notice of Injury shall be given . . . by
    an employee or beneficiary within thirty (30) days”). Generally, an employee must
    also file a claim within one year of the injury. D.C. Code § 32-1514(a) (2019
    Repl.) (“the right to compensation for disability or death under this chapter shall be
    barred unless a claim therefor is filed within 1 year”); 7 DCMR § 207.1 (“all
    claims shall be made by injured employees or their beneficiaries in writing within
    one (1) year”); see, e.g., KOH Sys. v. District of Columbia Dep’t of Emp’t Servs.,
    
    683 A.2d 446
    , 450 (D.C. 1996) (“D.C. Code [§ 32-1514(a)] requires the employee
    to file a workers’ compensation claim within one year”). There are limited
    exceptions to these provisions, but the dissent’s assertion that, in general, an
    employee need not file a claim to trigger the employer’s obligation to pay, post at
    41 n.4, cannot be squared with the text of the Act or the regulations.
    8
    claims process, 7 DCMR §§ 203-212 (2019), and state that OWC “may utilize . . .
    non-adjudicative fact finding procedures including informal conferences under
    § 219 of this chapter to narrow issues, encourage voluntary payment of claims, and
    encourage agreement between interested parties.” 7 DCMR § 211.2.
    Regulation 219, entitled “informal procedures,” outlines the process by
    which OWC conducts informal conferences. If an agreement is reached at an
    informal conference, OWC must prepare a final order embodying the agreement. 7
    DCMR § 219.16 (2019). If an agreement is not reached at an informal conference,
    OWC must prepare a Memorandum of Informal Conference containing
    recommendations, and the parties have fourteen working days to indicate in
    writing whether they accept or reject its terms. 7 DCMR § 219.18-.20. Once the
    Memorandum is issued, if the parties submit a joint statement to OWC within
    fourteen working days accepting its terms and indicating their intent to be bound
    by it, and if neither party applies for a formal hearing within thirty-four working
    days, the Memorandum becomes final and OWC must issue a final order to that
    effect.      7 DCMR § 219.21-.22; see 
    Travelers, 975 A.2d at 829
    (“[T]he
    Memorandum’s legal force derives from its acceptance by the parties.”).
    Participation in the conference is voluntary, 7 DCMR § 219.2, and, if either party
    applies for a formal hearing, informal procedures must terminate.        7 DCMR
    9
    § 219.23; see National Geographic 
    Soc’y, 721 A.2d at 622
    (“Once an application
    for a formal hearing is filed . . . all informal procedures must be terminated.”
    (citing 7 DCMR § 219.23)); 
    Travelers, 975 A.2d at 829
    (“[T]he initial filing of an
    application for a formal hearing [is] the point when the informal procedures
    ‘terminate.’” (citing 7 DCMR § 219.23)). The regulations also outline the process
    by which AHD conducts formal hearings, 7 DCMR §§ 220-223 (2019), and state
    that the Memorandum cannot be admitted as evidence at a hearing. 7 DCMR
    § 223.3.
    B. Attorney’s Fees
    Under the Act, a workers’ compensation claimant is presumed to be entitled
    to compensation paid by the employer, but is only allowed to recover attorney’s
    fees from the employer in the two scenarios described in the Act’s attorney’s fees
    provision, D.C. Code § 32-1530 (2019 Repl.):
    First, [under subsection (a)], a claimant may recover
    attorney’s fees if the employer disputes liability for the
    disability and the claimant thereafter uses an attorney’s
    services to successfully obtain compensation.
    ...
    [Second, under subsection (b)], a claimant may recover
    attorney’s fees if the employer tenders compensation
    initially without an award, but later refuses to pay
    additional compensation recommended by the agency
    10
    after an informal conference, and the claimant uses an
    attorney to recover a greater amount via an award of
    compensation.
    
    Fluellyn, 54 A.3d at 1160
    (discussing D.C. Code § 32-1530). 2 Subsection (c)
    2
    These subsections provide, in full:
    (a) If the employer or carrier declines to pay any
    compensation on or before the 30th day after
    receiving written notice from the Mayor that a claim
    for compensation has been filed, on the grounds that
    there is no liability for compensation within the
    provisions of this chapter, and the person seeking
    benefits thereafter utilizes the services of an attorney-
    at-law in the successful prosecution of his claim, there
    shall be awarded, in addition to the award of
    compensation, in a compensation order, a reasonable
    attorney’s fee against the employer or carrier in an
    amount approved by the Mayor, or court, as the case
    may be, which shall be paid directly by the employer
    or carrier to the attorney for the claimant in a lump
    sum after the compensation order becomes final.
    (b) If the employer or carrier pays or tenders payment of
    compensation without an award pursuant to this
    chapter, and thereafter a controversy develops over
    the amount of additional compensation, if any, to
    which the employee may be entitled, the Mayor shall
    recommend in writing a disposition of the
    controversy. If the employer or carrier refuse to
    accept such written recommendation, within 14 days
    after its receipt by them, they shall pay or tender to
    the employee in writing the additional compensation,
    if any, to which they believe the employee is entitled.
    If the employee refuses to accept such payment or
    tender of compensation and thereafter utilizes the
    (continued . . .)
    11
    further states: “In all cases, fees for attorneys representing the claimant shall be
    approved in the manner herein provided.”             D.C. Code § 32-1530(c).     The
    regulations, in turn, set forth the content, contours, and logistical requirements of
    applications for attorney’s fees. 7 DCMR §§ 224, 269 (2019).
    This court has interpreted § 32-1530 strictly, and has denied applications for
    (. . . continued)
    services of an attorney-at-law, and if the
    compensation thereafter awarded is greater than the
    amount paid or tendered by the employer or carrier, a
    reasonable attorney’s fee based solely upon the
    difference between the amount awarded and the
    amount tendered or paid shall be awarded in addition
    to the amount of compensation. The foregoing
    sentence shall not apply if the controversy relates to
    degree or length of disability, and if the employer or
    carrier offers to submit the case for evaluation by
    physicians employed or selected by the Mayor, as
    authorized in § 32-1507(e), and offers to tender an
    amount of compensation based upon the degree or
    length of disability found by the independent medical
    report at such time as an evaluation of disability can
    be made. If the claimant is successful in review
    proceedings before the Mayor or court in any such
    case, an award may be made in favor of the claimant
    and against the employer or carrier for a reasonable
    attorney’s fee for claimant’s counsel in accordance
    with the above provisions. In all other cases any claim
    for legal services shall not be assessed against the
    employer or carrier.
    D.C. Code § 32-1530(a)-(b).
    12
    attorney’s fees where the criteria set forth in the provision are not satisfied. In C &
    P Telephone Co. v. District of Columbia Department of Employment Services, 
    638 A.2d 690
    (D.C. 1994), we noted that, under the Act, “a person claiming
    compensation may be entitled to recover attorney’s fees in only two situations,” 
    id. at 693,
    and held that the claimant could not recover attorney’s fees from the
    employer because neither situation obtained in that case: the employer initially
    paid medical benefits and thus did not “decline to pay any compensation,” making
    subsection (a) inapplicable, 
    id. at 691,
    696, and the employer paid the full amount
    claimed within fourteen days of issuance of the Memorandum of Informal
    Conference, making subsection (b) inapplicable. 
    Id. at 691-92,
    697.
    Similarly, in National Geographic, we stated that “[t]he statute is clear and
    unambiguous in setting forth the circumstances under which a claimant can be
    awarded attorney’s fees.” National Geographic 
    Soc’y, 721 A.2d at 621
    . We found
    that “[t]he last sentence of [subsection] (b), [which] reads[,] ‘In all other cases any
    claim for legal services shall not be assessed against the employer or carrier,’”
    provides “the clearest expression of legislative intent to limit the circumstances
    under which the claimant may recover attorney fees to those outlined explicitly in
    13
    the statute.” 
    Id. (quoting §
    32-1530).3 We concluded that, because the claimant in
    that case applied for a formal hearing when no informal conference had been held,
    thereby terminating all informal procedures, the parties never received a
    “recommendation by the Mayor” following an informal conference – meaning that
    the employer could not and did not reject such a recommendation. 
    Id. at 621-22.
    We held that, because this criterion of subsection (b) was not met, claimant was
    not entitled to fees, noting that “the language of the statute [] specifies the
    circumstances under which an award of attorney’s fees is authorized and denies
    such fees in all other circumstances.” 
    Id. at 622.
    In Providence Hospital, we again stated that “a claimant [can] recover
    attorney’s fees in only two situations.” Providence 
    Hosp., 855 A.2d at 1111
    . In
    that case, an informal conference occurred and a written recommendation was
    issued, but the claimant rejected the recommendation and sought a formal hearing.
    
    Id. at 1110,
    1112. We held that “[t]he statute clearly did not apply because [the
    employer] never rejected the Mayor’s recommendation” – and thus the claimant
    could not recover attorney’s fees. 
    Id. at 1113.
    We concluded: “The statute is
    specific in setting forth the requisite conditions for a claimant to recover attorney’s
    3
    When C & P and National Geographic were decided, this statutory
    provision appeared at D.C. Code § 36-330; it now appears at D.C. Code § 32-1530,
    but the text has not changed.
    14
    fees, and leaves no discretion to the agency or court to decide cases in which all the
    conditions are not met.” 
    Id. at 1114.
    Then, in Fluellyn, we began by noting the “two distinct scenarios” under
    which attorney’s fees can be assessed against an employer, 
    Fluellyn, 54 A.3d at 1160
    , and found that the case did not meet the criteria of either scenario. The
    employer initially paid compensation to the claimant, the parties participated in an
    informal conference, OWC issued a written recommendation, and the employer
    rejected the recommendation and applied for a formal hearing.           
    Id. at 1158.
    However, the parties reached a settlement before the hearing was held, so the
    employer withdrew its application for a formal hearing, which was dismissed
    without prejudice. 
    Id. Because there
    was no formal hearing and thus no ALJ order
    awarding compensation to the claimant, the final condition was not met and
    claimant was not eligible for attorney’s fees under subsection (b). 
    Id. at 1164-65.
    Most recently, in Turner v. District of Columbia Department of Employment
    Services, 
    210 A.3d 156
    (D.C. 2019), we noted that “attorney’s fees are warranted
    under § 32-1530 in only two limited situations.” 
    Id. at 159.
    In Turner, an informal
    conference was held and a Memorandum of Informal Conference was issued, but
    the claimant rejected the Memorandum, sought a formal hearing, and received a
    15
    compensation award. 
    Id. at 158.
    We concluded that, because the claimant rejected
    the Memorandum, the claimant “failed to satisfy the ‘express condition’ of
    subsection (b) that the employer must ‘refuse to accept [the Mayor’s] written
    recommendation.” 
    Id. at 160
    (brackets in original). 4 Thus, the claimant was not
    entitled to receive attorney’s fees from the employer under § 1530(b), as “the plain
    language of the fee award statute . . . expressly excludes ‘all other cases’ than those
    that meet the criteri[a] of either subsection (a) or (b).” 
    Id. at 162.
    5
    4
    On appeal, the claimant argued that that the employer rejected the
    Memorandum before she did when it noted in an email (to the claimant, not
    DOES) that it “may” seek a credit for payments already tendered to her. We
    disagreed, holding that this unofficial, noncommittal communication did not
    constitute a rejection of the Memorandum. 
    Turner, 210 A.3d at 158
    n.1, 160-61.
    5
    As is clear from our discussion in this section, our prior cases held that a
    claimant is prohibited from obtaining attorney’s fees from the employer unless the
    specific statutory preconditions of § 1530(b) are satisfied. They did not hold, as
    the dissent asserts, that § 1530(b) creates an “incentive structure” that prohibits a
    claimant from obtaining attorney’s fees only where s/he is the cause of the
    statutory preconditions being unsatisfied. Post at 37, 51-53, 58. This is because
    the claimant allowing an informal conference to proceed (i.e., by refraining from
    seeking a formal hearing that terminates informal procedures) is a necessary but
    not sufficient condition to ultimately obtaining attorney’s fees. Under the plain
    language of § 32-1530(b), see supra note 2, there are several conditions that must
    be satisfied for a claimant to recover attorney’s fees from the employer, and the
    issuance of a Memorandum of Informal Conference is only one of them.
    The dissent also argues that we should reverse or else remand to the CRB
    because, “[u]ntil now, this court has not confronted [the particular] situation”
    presented in this case. Post at 54-55. Of course, it is the rare case that presents
    exactly the same facts. However, where the factual distinctions are not material to
    the legal issue, the authoritative rule must be applied – and, as discussed in detail
    (continued . . .)
    16
    IV. Discussion
    The parties agree that subsection (a) of § 32-1530 does not apply, as Pepco
    initially paid on Kelly’s claim and did not “decline to pay any compensation.”
    The parties disagree, however, regarding whether subsection (b) applies. This is a
    question of statutory interpretation, which we review de novo, but we will defer to
    the CRB’s reasonable interpretation of an ambiguous provision of the Act.
    Kelly argues that the facts of this case fit under § 32-1530(b), as Pepco
    initially paid him compensation without an award, Pepco then (effectively) refused
    to pay additional compensation recommended by DOES, and Kelly then used an
    attorney to recover a greater amount via an award of compensation from an ALJ.
    He contends that, while an informal conference did not occur because Pepco
    (. . . continued)
    below, that is exactly what we do today. Nevertheless, the dissent contends that
    we should award attorney’s fees in this case, even though the preconditions of
    § 1530(b) were not satisfied, because the employer, rather than the employee, was
    the cause of these preconditions being unsatisfied. The dissent is, in essence,
    urging us to articulate a new rule that deviates from our precedent – an invitation
    we decline, as doing so would run afoul of M.A.P. v. Ryan, 
    285 A.2d 310
    , 312
    (D.C. 1971) (“[N]o division of this court will overrule a prior decision of this court
    . . . . [S]uch result can only be accomplished by this court en banc.”).
    17
    applied for a formal hearing before the conference could take place, this action on
    Pepco’s part amounted to a rejection of the informal conference and thus a
    rejection of any possible written recommendation from the Mayor. He argues that
    the statutory language encompasses not only a situation in which an employer
    rejects an actual written recommendation issued by OWC after a conference, but
    also encompasses Pepco’s actions, which were tantamount to “refus[ing] to accept
    such written recommendation.”
    Kelly further asserts that our decision in National Geographic and the
    CRB’s decision in Anderson v. Washington Hospital Center, CRB No. 12-078,
    
    2013 WL 494504
    (January 23, 2013), stand for the proposition that a claimant
    cannot file for a formal hearing before an informal conference is held and then
    seek to recover attorney’s fees – but they do not prevent a claimant from
    recovering attorney’s fees when it is the employer (not the claimant) who has
    evaded informal procedures. He also claims that the intent of the Act is to promote
    informal procedures as a means of inexpensive and efficient dispute resolution, and
    that the denial of attorney’s fees to a claimant in his position destroys the parties’
    incentives to use informal procedures.
    “Section 32-1530(b) specifies that a claimant may recover attorney’s fees
    18
    only where, after making voluntary payments, the employer has rejected the
    recommendation of the agency . . . after an informal conference, and compensation
    is thereafter awarded that is greater than the amount of compensation tendered by
    the employer.” 
    Fluellyn, 54 A.3d at 1161
    (internal quotation marks and brackets
    omitted). It is undisputed that Pepco made voluntary payments and that Kelly was
    ultimately awarded compensation that was greater than that tendered by Pepco.
    The question, then, is whether what occurred here can be construed as Pepco
    “reject[ing] the recommendation of the agency . . . after an informal conference.”
    A. The Plain Language of the Attorney’s Fees Provision
    Subsection (b) states that “the Mayor shall recommend in writing a
    disposition of the controversy,” and it authorizes attorney’s fees “[i]f the employer
    or carrier refuse[s] to accept such written recommendation, within 14 days after its
    receipt by them.” It appears that, for reasons that are not entirely clear, “written
    recommendation” is not defined in the Act or the regulations. Nor does the statute
    itself refer to the informal conference; the informal conference and Memorandum
    of Informal Conference are discussed in Regulation 219, which outlines informal
    procedures.   7 DCMR § 219.18-.22.       Nevertheless, our case law has read the
    language in § 32-1530(b) – “the Mayor shall recommend in writing a disposition of
    19
    the controversy” – to implicate the informal conference described in Regulation
    219, meaning that the Mayor’s “written recommendation” referred to in the statute
    is the Memorandum of Informal Conference described in the regulation. 
    Turner, 210 A.3d at 158
    -59; 
    Fluellyn, 54 A.3d at 1158
    , 1161, 1164; Providence 
    Hosp., 855 A.2d at 1110
    , 1113-14; National Geographic 
    Soc’y, 721 A.2d at 621
    -22; see also
    
    Travelers, 975 A.2d at 829
    ; Anderson, 
    2013 WL 494504
    , at *2-3. 6
    6
    In addition to noting this definitional gap, we pause here to observe that
    the language of the statute, which states that “the Mayor shall recommend in
    writing a disposition of the controversy,” § 32-1530(b) (emphasis added), appears
    to be in tension with the language of the regulation, which states that “participation
    by interested parties in [informal] conferences shall be voluntary,” 7 DCMR
    § 219.2, and that “[a]ll informal procedures shall terminate when an application for
    formal hearing is filed.” 7 DCMR § 219.23. This issue is not before us because it
    was neither addressed by the CRB nor – crucially – raised by Kelly in his briefing
    before this court. Indeed, Kelly’s counsel explicitly stated at oral argument that he
    was not challenging the statute or the regulation. However, we take note of this
    tension in order to bring it to the attention of the D.C. Council, DOES, and future
    litigants. See, e.g., District of Columbia v. Brookstowne Cmty. Dev. Co., 
    987 A.2d 442
    , 449 (D.C. 2010) (“Agencies are creatures of statute and their authority and
    discretion are limited to that which is granted under their founding statutes.
    Therefore, regulations they enact pursuant to that statutorily provided authority
    cannot expand that authority.”); Anderson v. William J. Davis, Inc., 
    553 A.2d 648
    ,
    650 n.6 (D.C. 1989) (“To the extent that the regulation may be inconsistent with [a
    statutory definition], the statute must prevail over the regulation.”); District of
    Columbia v. Catholic Univ. of Am., 
    397 A.2d 915
    , 919 (D.C. 1979) (“[I]t is
    axiomatic that a regulation be consistent with the statute under which it was
    promulgated.”); Marshall v. District Unemp’t Comp. Bd., 
    377 A.2d 429
    , 434 (D.C.
    1977) (“[A]gency regulations or guidelines must not be inconsistent with the basic
    act.”).
    We also note that D.C. Code § 32-1530 closely tracks the text of the
    comparable provision in the federal Longshore and Harbor Workers’
    (continued . . .)
    20
    As is clear from the discussion of our case law above, we have construed
    § 32-1530(b) narrowly and have denied applications for attorney’s fees when the
    conditions described in that subsection are not fully satisfied. The language of the
    statute, read in conjunction with the regulation, dictates that the employer must
    reject the Mayor’s written recommendation – the Memorandum of Informal
    Conference – in order for the conditions of subsection (b) to be satisfied. 7 This is
    (. . . continued)
    Compensation Act. However, the federal analogue contains one key difference: a
    clause mandating an informal conference and defining the written recommendation
    as the product of an informal conference. 33 U.S.C. § 928(b) (2012) (“[T]he
    deputy commissioner or Board shall set the matter for an informal conference and
    following such conference . . . shall recommend in writing a disposition of the
    controversy.”). Additionally, unlike 7 DCMR § 219, the relevant federal
    regulations do not appear to state that participation in informal conferences is
    voluntary or that a request for a formal hearing terminates all informal procedures.
    20 C.F.R. §§ 702.301, 702.311-317 (2019). To the contrary, 20 C.F.R. § 702.134
    (2019) contains language nearly identical to 33 U.S.C. § 928(a) and (b).
    7
    The dissent appears to accept that, as discussed in this section, under our
    case law, the Mayor’s written recommendation, referred to in D.C. Code
    § 1530(b), is the Memorandum of Informal Conference described in 7 DCMR
    § 219, post at 44 n.6, and that, as discussed in section 
    III.A, supra
    , the regulation
    describes the informal procedures. Post at 49 n.11. While the dissent may be
    correct that the statute intends to promote informal procedures, 
    id. at 36,
    40, 43-44,
    its characterization of informal procedures as mandatory, 
    id. at 37,
    49 n.11, 51,
    cannot be reconciled with the regulation, which states that “[a]ll informal
    procedures shall terminate when an application for formal hearing is filed.” 7
    DCMR § 219.23. This categorical provision of the regulation also means that, the
    dissent’s assertion’s notwithstanding, no additional, affirmative “authoriz[ation]” is
    required for a party to request a formal hearing while informal procedures are
    underway. Post at 49 n.11. On a related note, the dissent contends that “the
    statute, by its plain language, does not envision a world where the OWC’s
    (continued . . .)
    21
    particularly so in light of the fact that the statute requires that the employer reject
    the written recommendation “within 14 days after its receipt,” and one can only
    receive something that actually exists. Further, the regulation states that this
    refusal must be submitted “in writing.” 7 DCMR § 219.20. Thus, there can be no
    constructive refusal to accept a written recommendation, as Kelly urges. Rather,
    Pepco must have actually received a written recommendation from DOES and
    refused to accept it – in writing – within fourteen days. That is not what occurred
    (. . . continued)
    recommendation does not exist,” 
    id. at 49
    – but the regulation and our case law
    clearly do envision such a world. See, e.g., Providence 
    Hosp., 855 A.2d at 1113
    -
    14; National Geographic 
    Soc’y, 721 A.2d at 621
    -22.
    As we discuss in note 
    6, supra
    , we do not reach the apparent tension
    between the statute and the regulation because the issue was not presented to us.
    The dissent would excuse Kelly’s failure to challenge the statute (and, presumably,
    the regulation) before this court because Kelly argued – and our dissenting
    colleague agrees – that the plain language of the statute supports his position. Post
    at 49 n.11. But, as explained in this section, logic and our precedents establish that
    it does not. Moreover, Kelly had, in fact, raised the potential invalidity of the
    regulation in his brief before the CRB, presumably at least in part because the chief
    ALJ expressly relied on the regulation in his letter to the parties – but, for whatever
    reason, Kelly chose to abandon this argument when petitioning for review to this
    court.
    While the dissent asserts that a statute must control over a conflicting a
    regulation, post at 49 n.11, we cannot simply ignore a regulation based on a
    putative inconsistency that has not been presented to this court. On the contrary,
    the issue must be raised on appeal in order for the court to address and, if
    necessary, remedy it. See, e.g., Chevron, U.S.A., Inc. v. Nat. Res. Def. Council,
    Inc., 
    467 U.S. 837
    , 865-66 (1984) (discussing the role of a court in considering a
    “challenge” to an agency action taken pursuant to a statute).
    22
    here, and this case therefore falls into the category of “all other cases [in which]
    any claim for legal services shall not be assessed against the employer or carrier.”
    § 32-1530(b); see also § 32-1530(c) (“In all cases, fees for attorneys representing
    the claimant shall be approved in the manner herein provided.”). Hence, the
    CRB’s holding that attorney’s fees are not authorized in this case was reasonable in
    light of the language of the statute and judicial precedent.8
    8
    The Fourth, Fifth, and Sixth Circuits, interpreting the analogous federal
    provision, see supra note 6, have reached the same result. See, e.g., Lincoln v.
    Director, Office of Workers’ Comp. Programs, 
    744 F.3d 911
    , 915 (4th Cir. 2014)
    (“[T]aken together, § 928(a) and (b) mandate fee-shifting in certain defined
    circumstances, but plainly do not provide for attorneys’ fee awards in every case in
    which the claimant is successful.” (citation and internal quotation marks omitted));
    Virginia Int’l Terminals, Inc. v. Edwards, 
    398 F.3d 313
    , 318 (4th Cir. 2005) (“The
    failure to hold an informal conference or issue a written recommendation is fatal to
    a claim for attorney’s fees under the plain terms of section 928(b).”); Carey v.
    Ormet Primary Aluminum Corp., 
    627 F.3d 979
    , 982 (5th Cir. 2010) (“[S]ection
    928(b) requires all of the following: (1) an informal conference, (2) a written
    recommendation . . . , (3) the employer’s refusal to adopt the written
    recommendation, and (4) the employee[ hiring] a lawyer to achieve a greater award
    than what the employer was willing to pay after the written recommendation.”
    (citation omitted)); Andrepont v. Murphy Expl. & Prod. Co., 
    566 F.3d 415
    , 421
    (5th Cir. 2009) (“[T]he plain language . . . requires that an employer must refuse to
    accept the informal recommendation before attorneys’ fees are shifted”; “[W]e
    [cannot] elevate the purposes of the statute above the plain text reading.”);
    Pittsburgh & Conneaut Dock Co. v. Director, Office of Workers’ Comp. Programs,
    
    473 F.3d 253
    , 266 (6th Cir. 2007) (“We adopt the approach taken by the Fourth
    and Fifth Circuits” because “[t]he language of subsection (b) plainly states that in
    order for fees to be assessed under its terms there must be a written
    recommendation.”).
    The Ninth Circuit has allowed a claimant to recover attorney’s fees in the
    absence of a written recommendation. National Steel & Shipbuilding Co. v. U.S.
    (continued . . .)
    23
    While Kelly may argue that this outcome is formalistic or even harsh, we are
    bound by the plain language of the statute, and we have held that “the plain
    language of § 32-1530(b) authorizes an award of attorney’s fees only when the
    express conditions of the statute are met, including the employer’s rejection of the
    Mayor’s written recommendation in the case.” Providence 
    Hosp., 855 A.2d at 1114
    . As we stated in response to a similar argument regarding the “humanitarian
    purpose” of the Act:
    In applying the Act, we are aware of the principle that
    workers’ compensation laws are to be liberally construed
    for the benefit of the employee. While that principle
    allows doubts to be resolved favorably to the employee,
    it does not relieve the courts of the obligation to apply the
    law as it is written and in accordance with its plain
    meaning. The plain language of [subsection] (b) makes
    (. . . continued)
    Dep’t of Labor, Office of Workers’ Comp. Programs, 
    606 F.2d 875
    , 882 (9th Cir.
    1979); see also Matulic v. Director, Office of Workers’ Comp. Programs, 
    154 F.3d 1052
    , 1060-61 (9th Cir. 1998); Todd Shipyards Corp. v. Director, Office of
    Workers’ Comp. Programs, 
    950 F.2d 607
    , 610-11 (9th Cir. 1991). However, the
    other circuits have rejected this approach. 
    Andrepont, 566 F.3d at 420
    (noting that
    the Fourth, Fifth, and Sixth Circuits have “rejected the Ninth Circuit’s ‘legislative
    intent’ approach, . . . [and] conclud[ed] that one of section 928(b)’s explicit
    prerequisites for an attorneys’ fees award is that the employer must reject the
    recommendations that emerge from the informal conference”); Pittsburgh &
    Conneaut Dock 
    Co., 473 F.3d at 267
    (noting that “there is little, if any, support for
    the Ninth Circuit’s position, even in the legislative history”). Moreover, in
    examining the Ninth Circuit’s position, this court has noted that “[t]he difficulty
    with the analysis in National Steel is that the court resorted to legislative intent
    without addressing the statutory language or determining whether the statute was
    clear and unambiguous.” National Geographic 
    Soc’y, 721 A.2d at 622
    n.3.
    24
    an award of attorney’s fees appropriate, insofar as it is
    relevant here, only where a controversy develops over
    additional compensation and the employer declines to
    accept the Mayor’s recommendation for resolution within
    fourteen days of its receipt. That did not occur here.
    National Geographic 
    Soc’y, 721 A.2d at 622
    (citation, internal quotation marks,
    and footnote omitted).
    On a related note, Kelly’s contention that the workers’ compensation regime
    favors informal resolution of disputes may well be true, as the chief ALJ
    acknowledged in his February 2017 letter to the parties. But we look to statutory
    intent only when the statutory language is ambiguous.
    In interpreting a statute, we first look to its language; if
    the words are clear and unambiguous, we must give
    effect to its plain meaning. The intent of the legislature
    is to be found in the language used. The burden on a
    litigant who seeks to disregard the plain meaning of the
    statute is a heavy one, and this court will look beyond the
    ordinary meaning of the words of a statute only where
    there are persuasive reasons for doing so.
    National Geographic 
    Soc’y, 721 A.2d at 620
    (citations, internal quotation marks,
    25
    and brackets omitted). 9 We have repeatedly held that the text of § 32-1530(b) is
    clear and unambiguous. 
    See supra
    section III.B; see also 
    Turner, 210 A.3d at 162
    (discussing “the plain language of the fee award statute”); 
    Fluellyn, 54 A.3d at 1161
    , 1164 (noting this court’s holdings that the language of § 32-1530(b) is
    “clear,” “unambiguous,” and “plain”); Providence 
    Hosp., 855 A.2d at 1113
    (discussing the court’s “rel[iance] on the plain language”); National Geographic
    
    Soc’y, 721 A.2d at 621
    -22 (discussing “the clear[,] unambiguous,” and “plain
    language”); C & P Tel. 
    Co., 638 A.2d at 696-97
    (applying “the plain language of
    the provision”). 10 And we have rejected a similar argument in a related context:
    [T]he insurer argues that unless the OWC’s jurisdiction is
    continued after a formal hearing application is
    withdrawn, there will be little incentive to use the
    OWC’s informal proceedings, which are more cost-
    effective and accessible to claimants, and a necessary
    prerequisite for a claimant’s entitlement to receive
    attorney’s fees. See D.C. Code § 32-1530(b) (2001);
    9
    Cf. 
    Andrepont, 566 F.3d at 421
    (“[W]hen a statute speaks with clarity to
    an issue[,] judicial inquiry into the statute’s meaning, in all but the most
    extraordinary circumstance, is finished.” (citation omitted)).
    10
    We therefore cannot discern what a remand to the CRB, as suggested by
    the dissent, post at 54-55, would accomplish. We defer to the CRB’s reasonable
    interpretation of ambiguous statutory provisions, see supra section II, but, given
    our repeated holdings that the plain language of § 1530 is clear and unambiguous,
    there is no ambiguity for the CRB to interpret. This is presumably why the CRB
    relied on this court’s precedents applying § 1530’s plain language to resolve
    Kelly’s claim. 
    See supra
    section I.
    26
    Nat’l Geographic 
    Soc’y, 721 A.2d at 622
    . These policy-
    based concerns cannot, however, trump the clear
    language of the regulations.
    
    Travelers, 975 A.2d at 829
    .       Kelly has simply not met his heavy burden to
    persuade us to disregard the language of the statute and look beyond the ordinary
    meaning of its words in order to reach the interpretation he is urging. 11
    11
    We are similarly unpersuaded by our dissenting colleague’s invocation of
    the legislative history of § 1530. Post at 46 n.8. As we observed above with
    respect to a federal circuit decision that contravened the plain language of the
    comparable federal provision, supra note 8, courts ordinarily do not probe
    legislative intent when the statutory language is plain. See 
    Johnson, 111 A.3d at 10
    (“If the meaning of the statute is plain on its face, resort to legislative history or
    other extrinsic aids to assist in its interpretation is not necessary.” (citation
    omitted)).
    In any event, the legislative history that the dissent cites does not speak with
    any clarity to this issue, discussing in only the briefest, most general terms the role
    of attorney’s fees awards in “penalizing insurance companies for not paying valid
    claims” and “discouraging dilatory action by companies.” D.C. Council, Comm.
    on Public Servs. and Consumer Affairs, Report on Bill 3-106, “D.C. Workers’
    Comp. Act of 1979,” at 17 (Jan. 16, 1980). See also National Geographic 
    Soc’y, 721 A.2d at 622
    (rejecting claimant’s reliance on the same report because the
    report “simply urges the retention of a provision of the law which authorized
    attorney’s fees ‘where a claim is contested and not voluntarily paid by the
    employer and insurance carrier . . . .’ Nothing in the cited provision provides a
    persuasive reason for ignoring the plain language of [subsection] (b).”).
    Moreover, this court has noted that legislative history contemporaneous and
    complementary to that cited by the dissent confirms that the “overall objective [of
    the Act] was to reduce employer and carrier expenses resulting from workers’
    compensation claims.” Baghini v. District of Columbia Dep’t of Emp’t Servs., 
    525 A.2d 1027
    , 1030 (D.C. 1987) (discussing D.C. Council, Comm. on Hous. and
    Econ. Dev., Report on Bill 3-106, “D.C. Workers’ Comp. Act of 1979” (Jan. 29,
    (continued . . .)
    27
    B. The Purpose and Effect of the Attorney’s Fees Provision
    Kelly’s argument regarding unfairness to claimants is likewise unavailing.
    Kelly is correct that it was the claimants in National Geographic and Anderson
    who bypassed the informal conference and proceeded directly to a formal hearing.
    National Geographic 
    Soc’y, 721 A.2d at 622
    ; Anderson, 
    2013 WL 494504
    , at *3.
    Similarly, in Providence Hospital, it was the claimant who received and rejected
    the Memorandum of Informal Conference and sought a formal hearing.
    Providence 
    Hosp., 855 A.2d at 1110
    .           And we did indeed state in National
    Geographic that “[w]hen claimants decline to use that informal procedure in favor
    of the formal claims procedure, they do so at the risk of increased expense to
    themselves and to the system.” National Geographic 
    Soc’y, 721 A.2d at 622
    .
    (. . . continued)
    1980)). After years of operating under the federal statute, see supra note 6, the
    D.C. Council passed the Act in 1980 to create its own workers’ compensation
    regime because “coverage and compensation under the prior law was unduly broad
    and generous.” 
    Id. (citation omitted);
    see also Comm. on Hous. and Econ. Dev.,
    Report on Bill 3-106, at 2-5. Thus, while § 1530 does provide for attorney’s fees,
    subsection (f) “put[s] a ceiling on what may be regarded as ‘reasonable’”
    attorney’s fees because doing so “ensures that the Act’s main purpose of reducing
    employer and carrier expenses is fulfilled.” 
    Baghini, 525 A.2d at 1030
    .
    Accordingly, even if we were to bypass the plain language of the statute and
    examine the legislative history, that history casts significant doubt on the dissent’s
    attempts to relax the preconditions to obtaining employer-paid attorney’s fees
    under § 1530(b).
    28
    But the claimants in those cases were not denied attorney’s fees as
    punishment for refusing to participate in an informal conference; they were denied
    attorney’s fees because the statutory preconditions were not met. This case is not
    meaningfully distinguishable from those cases, as it is immaterial whether it is the
    claimant or the employer who chooses to forgo the informal conference. There is
    simply no basis in the statute for distinguishing between cases in which the
    claimant forgoes an informal conference and cases in which an employer forgoes
    an informal conference. The statute, read in conjunction with the regulation,
    dictates that the employer must reject the Mayor’s written recommendation – the
    Memorandum of Informal Conference – in order for the claimant to recover
    attorney’s fees. No exceptions or variations are permitted.
    Moreover, to the extent that there is a strategic disparity between claimants
    and employers vis-à-vis the use of informal procedures, it is created by the statute
    itself, read in conjunction with the regulation. It may (or may not) be that, given
    the strictures of § 32-1530(b), it would be strategically ill-advised for a claimant to
    bypass informal procedures if s/he is ultimately seeking to recover attorney’s fees,
    while it would be strategically sound for an employer to proceed directly to a
    formal hearing, as this will remove the employer from the ambit of § 32-1530(b)
    29
    and thus reduce its exposure to liability for attorney’s fees. 12 Yet we must give
    12
    Pepco contended in its brief and at oral argument that it is also prudent for
    employers to forgo informal procedures and proceed to formal hearings because,
    pursuant to the CRB’s holding in Levy v. Washington Metropolitan Area Transit
    Authority, CRB No. 11-151, 
    2014 WL 5847461
    (Oct. 8, 2014), the statute of
    limitations on modification of awards under D.C. Code § 32-1524 (2019 Repl.)
    only begins to run upon the issuance of a compensation award after a formal
    adjudication – meaning that, in order to avoid the possibility of serial modifications
    of compensation by claimants in certain types of cases, employers must seek
    formal hearings to ensure the finality of awards.
    In Levy, on instructions from this court on remand, the CRB interpreted
    § 32-1524 in light of 
    Fluellyn, 54 A.3d at 1163
    (interpreting “award” in § 32-
    1530(b) to mean compensation payable pursuant to an official adjudication), and
    Sodexho Marriott Corp. v. District of Columbia Dep’t of Emp’t Servs., 
    858 A.2d 452
    , 456 (D.C. 2004) (holding that an agreement between employer and claimant
    that leaves open the possibility of additional benefits is not a “complete and final
    settlement” under § 32-1508(8) (2019 Repl.), and therefore not a compensation
    order under § 32-1524). Levy, 
    2014 WL 5847461
    , at *3, 6. Yet the CRB’s holding
    in Levy was a limited one, as it found only that the settlement agreement in that
    case was open-ended and therefore not a compensation order or an award within
    the meaning of the Act. 
    Id. at *6.
    As a result, the agreement did not start the clock
    running on the one-year statute of limitations for modification of awards under §
    32-1524, meaning the claimant’s later claim for additional benefits was not time-
    barred. 
    Id. Levy did
    not hold that employers seeking to ensure that the statute of
    limitations on modification of awards will begin to run must always proceed to
    formal hearings; it only suggested that they must take care to ensure that the
    settlement agreements they enter into with claimants are complete and final
    dispositions of the matters.
    There is nothing in our case law to suggest that employers must proceed to
    formal adjudication to protect their interests with respect to modification of
    awards. To the contrary, relevant authority indicates that settlement agreements,
    informal conference agreements, and Memoranda of Informal Conference will
    serve as the equivalent of compensation orders for the purposes of the statute of
    limitations under § 32-1524 – so long as they are, by their terms, full and final
    dispositions. See D.C. Code § 32-1508(8) (“These settlements [approved by the
    (continued . . .)
    30
    meaning and effect to statutory language unless doing so would lead to an absurd
    or unreasonable result.      See, e.g., Peoples Drug Stores, Inc. v. District of
    Columbia, 
    470 A.2d 751
    , 754 (D.C. 1983) (en banc). No such result obtains here.
    A strategic disparity between the parties would not be absurd because parties
    to litigation have no inherent right to recover attorney’s fees, and are permitted to
    do so only in particular situations in which the recovery of such fees is specifically
    authorized for policy reasons.      See, e.g., 20 Am. Jur. 2d Costs § 48 (2019)
    (explaining the “American Rule” that, “absent statutory authority or a contractual
    agreement between the parties, each party to litigation must bear its own attorney’s
    fees and may not recover those fees from an adversary”); 22 Am. Jur. 2d Damages
    § 444 cmt. (2019) (“The ‘American rule’ as to litigants being responsible for their
    own attorney’s fees has been observed from the earliest days of the Republic.”);
    (. . . continued)
    Mayor] . . . shall be a final binding compensation order.”); 7 DCMR § 219.16
    (“Following an informal conference at which an agreement is reached, [OWC]
    shall . . . prepare a Final Order which embodies the agreement”); 7 DCMR
    §§ 219.18, .21 (“If at the close of an informal conference, the parties have not
    reached an agreement on all of the disputed issues, [OWC] shall . . . prepare a
    Memorandum of Informal Conference containing recommendations.” “If the
    parties agree with the Memorandum of Informal Conference . . . and submit . . . a
    joint statement . . . indicating their acceptance of the terms . . . and their intent to
    be bound . . . [OWC] shall issue a Final Order.”). Thus, to the extent employers
    are concerned about the finality of awards, there is nothing to discourage them
    from engaging in informal, non-adjudicatory processes to dispose of claims
    efficiently and cost-effectively.
    31
    6921 Georgia Ave., N.W., Ltd. P’ship v. Universal Cmty. Dev., LLC, 
    954 A.2d 967
    ,
    971 (D.C. 2008) (“The responsibility for paying attorneys’ fees stemming from
    litigation, in virtually every jurisdiction, is guided by the settled general principle
    that each party will pay its respective fees for legal services. However, this
    American Rule is subject to exception premised upon statutory authority,
    contractual agreement, or certain narrowly defined common law exceptions.”).13
    Here, the D.C. Council created a regime in which workers’ compensation
    claimants can only recover attorney’s fees from their employers in the scenarios
    described in subsections (a) and (b) of § 32-1530. These scenarios are admittedly
    narrow and specific,14 and the result may (or may not) be that, in practice,
    employers often forgo the informal process and claimants rarely recover attorney’s
    fees. We do not pass upon the advisability of the scheme created by the statute,
    substitute our opinion for that of the Council, or seek to legislate in its place;
    rather, we take the D.C. Code as we find it. See, e.g., Ferguson v. Skrupa, 372
    13
    Cf. 
    Andrepont, 566 F.3d at 420
    (“[A] literal reading of [33 U.S.C.
    § 928(b), see supra note 6] subjects claimants . . . to the presumptive and generally
    applicable American Rule . . . [u]nder [which] a fee-shift is allowed only if there is
    some ‘specific and explicit’ statutory exception.” (citation omitted)).
    14
    Given that the main purpose of the Act was to reduce employers’
    expenses, see supra note 11, it is perhaps unsurprising that the D.C. Council
    limited employers’ liability for claimants’ attorney’s fees.
    
    32 U.S. 726
    , 729 (1963) (“[I]t is up to legislatures, not courts, to decide on the
    wisdom and utility of legislation.”); Vanderhoof v. District of Columbia, 
    269 A.2d 112
    , 115 (D.C. 1970) (“Courts will not inquire into the wisdom of such enactments
    when the measures used are not arbitrary or discriminatory.”); Bogen v. Green, 
    239 A.2d 154
    , 155 (D.C. 1968) (“[I]t is our function to say what the law is, rather than
    what it should be.”); Hurley v. Reed, 
    288 F.2d 844
    , 847 (D.C. Cir. 1961) (“Courts
    do not sit to determine the expediency and wisdom of statutes, but to see that the
    directions and authorizations of the legislative body within its constitutional
    powers are adhered to.”). 15 Thus, to the extent that claimants, attorneys, or others
    (including our dissenting colleague, post at 37-38, 53-54, 56-58) are concerned that
    employers may use the language of subsection (b) to engage in gamesmanship,
    these concerns must be addressed to the D.C. Council.
    In addition, we note that the Act already contains a provision designed to
    penalize employers for bad faith delays in the payment of compensation. D.C.
    Code § 32-1528(b) (2019 Repl.). And, as to informal procedures in particular,
    employers may still be inclined to utilize them because “the cost and time
    advantages of the informal OWC route remain as incentives for most parties.”
    15
    Cf. 
    Andrepont, 566 F.3d at 421
    (“[B]ased on the plain text of Section
    928(b) . . . fee-shifting is unavailable here . . . . [Claimant’s] policy arguments are
    therefore best addressed to Congress, not the courts.”).
    33
    
    Travelers, 975 A.2d at 829
    .
    Finally, and perhaps most fundamentally, our holding today amounts to a
    logical application of the plain language of § 32-1530(b) that is entirely consistent
    with our prior decisions – and in no way affects the entitlement of a workers’
    compensation claimant to obtain wage-loss and medical benefits, which is the
    purpose of the workers’ compensation regime. 16 As noted above, employers pay
    these benefits because they are required to do so by the Act – not because they are
    deterred by the prospect that they may have to pay attorney’s fees in certain limited
    circumstances.17    The regime requires employers to pay compensation for
    16
    We are, therefore, perplexed by the dissent’s accusation that our decision
    is a “third path” that “depart[s] from the plain language of § 32-1530.” Post at 56.
    We are similarly puzzled by the dissent’s speculative pronouncements regarding
    the impact of today’s decision on the workers’ compensation scheme and on the
    plight of claimants. 
    Id. at 37-38,
    57-58 & n.16. Claimants’ attorneys have never
    been guaranteed attorney’s fees paid by the employer. Indeed, the dissent itself
    notes that Kelly’s attorney was apparently concerned from the outset about
    receiving fees, 
    id. at 57
    n.16 – and yet he proceeded to represent Kelly throughout
    the entirety of the proceedings, despite receiving no upfront guarantee that he
    would ultimately be entitled to fees paid by the employer under § 1530. In fact,
    Kelly has been represented by counsel since his initial request for an informal
    conference; had the parties successfully reached agreement through informal
    procedures, as he argues the statute intends, he certainly would not have been
    entitled to recover attorney’s fees from Pepco under the statute. Still, counsel was
    undeterred.
    17
    Our dissenting colleague’s assertions notwithstanding, post at 36, 42-46,
    58, the existence and functioning of the workers’ compensation regime simply
    (continued . . .)
    34
    workplace injuries in all cases, but it only requires them to pay attorney’s fees in
    particular cases where particular conditions are satisfied: under subsection (a), the
    employer must decline to pay any compensation, and, under subsection (b), a
    specific sequence of events involving an informal conference must occur, as
    described above. These conditions were simply not satisfied in this case.18
    (. . . continued)
    does not depend on the attorney’s fees authorization found in § 1530, which, by its
    own terms, is limited. 
    See supra
    section III.B. Still, the dissent contends that,
    because § 1530(a) and (b) “describe the universe where the employer forces an
    employee to litigate and then loses,” the provision “is a critical lever to promote
    the core objectives of the workers’ compensation scheme: voluntary, prompt
    compensation.” Post at 45. Even assuming this were true, it is for the D.C.
    Council to determine the size and scope of that universe. It has already done so
    through “the plain language of the statute,” which – as our dissenting colleague has
    elsewhere recognized – “we assume best reflects the intent of the legislature.”
    
    Johnson, 111 A.3d at 10
    .
    18
    Significantly, the nonpayment of attorney’s fees does not appear to have
    compromised Kelly’s ability to receive wage-loss and disability benefits. Indeed,
    as noted, Pepco accepted Kelly’s claim and began paying him compensation for
    temporary total disability at the outset. (On a related note, we do not, as the dissent
    asserts, fail to “acknowledge the central import of voluntary, prompt payment,”
    post at 40; rather, because voluntary, prompt payment occurred in this case, there
    was no need to examine it here.) Kelly then requested an informal conference to
    seek permanent partial disability (PPD) benefits, but Pepco applied for a formal
    hearing before the informal conference was held. The evidence presented at the
    hearing showed that one of the physicians who had examined Kelly opined that he
    had a 21% impairment rating, while Pepco’s independent medical examiner opined
    that he had 0% impairment. After the hearing, the ALJ issued a compensation
    order awarding Kelly 7% PPD. (This amount was apparently greater than what
    Pepco initially paid to Kelly voluntarily, though how much greater is unclear from
    the record.) Neither party petitioned for review of the compensation order and
    (continued . . .)
    35
    C. Costs
    Because Kelly is not entitled to recover attorney’s fees under subsections (a)
    or (b) of § 32-1530, he is not permitted to recover costs under subsection (d). D.C.
    Code § 32-1530(d) (“In cases where an attorney’s fee is awarded against an
    employer . . . there may be further assessed against such employer . . . costs.”).
    V. Conclusion
    The plain language of D.C. Code § 32-1530 authorizes a workers’
    compensation claimant to recover attorney’s fees from the employer in two
    specific situations, neither of which occurred in this case. Therefore, Kelly is not
    entitled to recover attorney’s fees from Pepco and the CRB’s decision and order is
    affirmed.
    So ordered.
    (. . . continued)
    Pepco paid Kelly pursuant to that order. On the whole, then, the statutory scheme
    appears to have operated as it was intended to in this case.
    36
    EASTERLY, Associate Judge, dissenting:               The District’s workers’
    compensation scheme is based on the premise that employee injuries are a cost of
    doing business and should be absorbed by the employer, not the employee. The
    employer benefits from this scheme by gaining protection from tort liability. It is
    critical to the functioning of this safety net for workers injured on the job that
    employers voluntarily and promptly pay the benefits due.               The statute thus
    provides multiple inducements for voluntary, prompt payment. Key among these
    is the one-sided, employee-only attorney’s fee statute, D.C. Code § 32-1530, which
    covers the cost of legal assistance whenever an employer opts to formally litigate
    an employee’s entitlement to benefits and loses.
    In particular, the subsection at issue in this case, § 32-1530(b), promotes
    swift, informal resolution of any controversy that arises after voluntary payment is
    made. The controversy must first be submitted to the Mayor, in this context
    represented by the Department of Employment Services’ (DOES) Office of
    Workers’ Compensation (OWC), which “shall recommend in writing a disposition
    of the controversy.” D.C. Code § 32-1530(b) (2019 Repl.) (emphasis added). The
    statute then permits the employer either to accept that recommendation and avoid
    an award of attorney’s fees, or to challenge the recommendation and expose itself
    to an attorney’s fee award if it loses in ensuing formal litigation.
    37
    Under the plain language of the statute, informal procedures before the
    OWC are mandatory; the employer cannot bypass the OWC to avoid accepting or
    rejecting its recommendation and thereby insulate itself from an attorney’s fee
    award. Accordingly, I cannot agree with my colleagues in the Majority that the
    employer in this case defeated Mr. Kelly’s right to attorney’s fees by taking such
    evasive action.
    To reach their conclusion, my colleagues purport to rely on the plain
    language of D.C. Code § 32-1530(b). But in fact the foundation of their analysis
    rests on prior decisions of this court that do not address, much less resolve, the
    issue before us.   The Majority Opinion breaks new ground, and in so doing
    actually inverts the worker’s compensation statute’s incentive structure.      By
    holding that an employer can take steps to insulate itself from an attorney’s fee
    award – namely, by controverting benefits that are legitimately due, refusing to
    participate in informal proceedings before the OWC, and instead forcing an
    employee to litigate his right to compensation at a formal hearing before an ALJ –
    the Majority Opinion motivates employers to do just that. Going forward, we can
    expect more cases to go to formal hearings where fewer employees will have
    counsel to advocate on their behalf for benefits legitimately due; we can also
    expect more employers to minimize, if not disregard, their obligations to their
    38
    injured employees. In short, the Majority Opinion not only is incorrect as a matter
    of law, but also deals a serious blow to the District’s safety net for injured workers.
    I.   The District’s Workers’ Compensation Act Favors Voluntary,
    Prompt Payments, and the Attorney’s Fee Provision Furthers that
    Goal.
    The District’s Workers’ Compensation Act recognizes that employers are
    generally liable for the injuries their employees receive while at work, and it is
    meant to provide an “inexpensive mechanism to pursue claims against employers.”
    Nat’l Geographic Soc’y v. District of Columbia Dep’t of Emp’t Servs., 
    721 A.2d 618
    , 622 (D.C. 1998). “The justification for workmen’s compensation is best
    expressed in terms of law and economics.”           District of Columbia Workers’
    Compensation Act of 1979, D.C. Council, Committee on Public Services and
    Consumer Affairs, Report on Bill 3-106 at 5 (Jan. 16, 1980) (“Committee
    Report”). The premise is that
    [d]isabling injuries by accident and disease are inevitable
    results of the economic activities which make modern
    civilization possible. . . . People who are crippled in the
    production of the community’s wealth, and the
    dependents of those who are killed, have a right to
    indemnification from the public who consume the fruits
    of their labor. The economic cost of work injuries are
    treated as a direct expense of doing business, similar to
    wages, machinery[,] and materials. If the employer is
    held responsible for death or disability in the course of
    39
    employment he will insure against the loss and price his
    goods and services accordingly. This method ensures the
    widest, and least burdensome[,] distribution of the cost of
    work-related accidents and diseases.
    
    Id. at 6.
    As the Majority Opinion acknowledges, both employees and employers
    stand to gain from a workers’ compensation scheme. Employees gain “assured
    compensation regardless of negligence or fault”; employers avoid costly civil
    litigation and potentially large damages awards. Ante at 6-7 (quoting Ferreira v.
    District of Columbia Dep’t of Emp’t Servs., 531 A.2 651, 654-55 (D.C. 1987)); see
    also D.C. Code § 32-1504 (2019 Repl.) (making workers’ compensation the
    “exclusive” remedy for employees “otherwise entitled to recover damages from
    such employer at law on account of . . . injury or death”). 1
    1
    As the Majority Opinion acknowledges, ante at 19 n.6, the District’s
    Workers’ Compensation Act is patterned on the federal Longshore and Harbor
    Workers’ Compensation Act (LHWCA), 33 U.S.C. §§ 901-950 (2017), which
    protected the District’s workers before the District enacted its own worker’s
    compensation scheme. The primary aim of the District’s Workers’ Compensation
    Act was not to reduce costs for employers. But see ante at 26 n.11. Instead, it was
    to shift from a costly and ill-fitting federal program to a locally-operated one that
    continued to protect the District’s workers. As the Committee on Public Services
    and Consumer Affairs noted of its (eventually adopted in relevant part)
    recommendations to the Council: “[Our] amendment [to draft legislation replacing
    the federal law]. . . incorporates changes that demonstrably will result in cost
    savings; however, [it] does not include changes in the law which will result in a
    loss of benefits or inequities to workers.” Committee Report at 5.
    40
    As injured employees have no choice but to rely on workers’ compensation,
    the success of the District’s workers’ compensation scheme turns on voluntary,
    prompt payment by employers. 2 The Majority Opinion does not acknowledge the
    central import of voluntary, prompt payment, and allows only that it “may well be
    true” “that the workers’ compensation regime favors informal resolution of
    disputes.” Ante at 24. But it is plain from the text of the statute that voluntary,
    prompt payment is employers’ default obligation and swift, informal resolution of
    any compensation disputes is highly favored.         Attorney’s fee awards made
    statutorily available only to employees, and only when employers opt to formally
    litigate and lose, promotes this goal.
    Under the statute, both injured employees and their employers have initial
    reporting obligations to the OWC, thereby ensuring everyone is on notice that a
    compensable injury may have occurred. D.C. Code §§ 32-1513, -1532(a) (2019
    Repl.); see DOES OWC Forms 7, 8.3             Thereafter, the statute provides that
    2
    I use “employer” to refer to both the actual employer and its insurance
    carrier, which is often the real party in interest.
    3
    The statute refers to the Mayor. Pursuant to Mayor’s Order 82-126, the
    Mayor has delegated her authority and obligations under the statute to DOES.
    Within DOES, workers’ compensation matters are handled by the OWC and, when
    a formal hearing is required, the DOES ALJs. See, e.g., 7 DCMR §§ 220.1, 221.1.
    41
    “[c]ompensation under this chapter shall be paid periodically, promptly, and
    directly to the person entitled thereto, without an award, except where liability to
    pay compensation is controverted by the employer.” D.C. Code § 32-1515(a)
    (emphasis added). The statute imposes deadlines for initial voluntary payments
    without an award – which are tied not to the filing of the claim but rather to the
    employer’s “knowledge of the job-related injury or death,” § 32-1515(b)-(e);
    accord 7 DCMR § 209 – so the employer cannot string along employees with
    empty promises of payment. The statute also requires the employer to document
    with the OWC that voluntary payment has been made. D.C. Code § 32-1515(b),
    (c), (g); see also DOES OWC “Memo of Payment of Workers’ Compensation”
    Form. Lastly, the statute sets a schedule for continued voluntary payment of fees
    and imposes a penalty when such payments are late. D.C. Code § 32-1515(e).4
    4
    Thus, the Majority Opinion’s assertion that an employee must generally
    file a claim for benefits to trigger the employer’s payment obligation, ante at 7 n.1,
    is unsupported by the statute and incorrect.
    The Majority Opinion mistakenly relies on D.C. Code § 32-1514 (2019
    Repl.), a statute of limitations provision. But § 32-1514 makes clear that an
    employee need only file a claim if the employer fails to voluntarily pay the benefits
    due. It clearly conceives that employers will voluntarily pay benefits upon notice
    of the injury, but without the filing of a claim, by providing that employees must
    either file a claim “within 1 year after the injury or death” or “[i]f payment of
    compensation has been made without an award on account of such injury or death,
    . . . within 1 year after the date of the last payment.” D.C. Code § 32-1514(a); see
    also 7 DCMR §§ 207.1, 207.2.
    42
    The only way an employer may legitimately decline to pay compensation is
    by filing a “Notice of Controversion” form with the OWC within a certain time
    period.    See D.C Code § 32-1515(a), (d); DOES OWC Form 11.                 Whenever
    payment is controverted – whether or not benefits have been previously awarded –
    the statute broadly requires DOES, through its OWC and its ALJs in its
    Administrative Hearings Division, to “make such investigations, cause such
    medical examinations to be made, or hold such hearings, and take further action as
    [DOES] considers will properly protect the rights of all parties.” D.C. Code § 32-
    1515(h).
    An employer who controverts an employee’s right to compensation,
    however, exposes itself to financial risk. This risk comes in the form of a one-
    sided, employee-only attorney’s fee provision. 5 If an employer rejects at the outset
    5
    The default “American rule” in civil litigation is that each party assumes
    responsibility for the fees and costs it incurs in prosecuting or defending an action.
    Synanon Found., Inc. v. Bernstein, 
    517 A.2d 28
    , 35 (D.C. 1986). The attorney’s
    fee statute in the District of Columbia’s workers’ compensation regime is a
    statutory departure from this common-law rule, as the Majority Opinion
    acknowledges. See ante at 30-31 (noting statutory exceptions to the American rule
    where “the recovery of [attorney’s] fees is specifically authorized for policy
    reasons”). It is a departure not only because of its fee-shifting provisions, but also
    because absent a settlement agreement, see 7 DCMR § 269.5, fee awards are the
    mechanism by which employees’ attorneys get paid for their services; they must
    seek and receive DOES approval for payment of services rendered under the act.
    (continued . . .)
    43
    a legitimate request to pay benefits, subsection (a) makes an award of attorney’s
    fees mandatory:
    If the employer or carrier declines to pay any
    compensation on or before the 30th day after receiving
    written notice from the Mayor that a claim for
    compensation has been filed, on the grounds that there is
    no liability for compensation within the provisions of this
    chapter, and the person seeking benefits thereafter
    utilizes the services of an attorney-at-law in the
    successful prosecution of his claim, there shall be
    awarded, in addition to the award of compensation, in a
    compensation order, a reasonable attorney’s fee against
    the employer or carrier in an amount approved by the
    Mayor, or court, as the case may be, which shall be paid
    directly by the employer or carrier to the attorney for the
    claimant in a lump sum after the compensation order
    becomes final.
    D.C. Code § 32-1530(a) (emphasis added).
    Even when an employer voluntarily pays benefits to an employee,
    subsection (b) mandates an award of attorney’s fees if a controversy subsequently
    arises about the amount of payment due and the employer litigates and loses. § 32-
    1530(b). There is, however, a predicate step that gives the employer a safe harbor
    from fees and again promotes swift, informal resolution of disputes: Before any
    (. . . continued)
    D.C. Code § 32-1530(c), (e), (f); 7 DCMR §§ 224.1 et seq., 269.1 et seq. The only
    question is who DOES orders to pay such fees: the employer or the employee.
    44
    formal litigation that leads to an award in favor of the employee that serves as the
    basis for an application for attorney’s fees, the OWC must weigh in on the
    controversy.      If the employer accepts the OWC’s recommended informal
    disposition, the employer avoids liability for attorney’s fees. In relevant part, D.C.
    Code § 32-1530(b) states:
    If the employer or carrier pays or tenders payment of
    compensation without an award pursuant to this chapter,
    and thereafter a controversy develops over the amount of
    additional compensation, if any, to which the employee
    may be entitled, the [OWC] shall recommend in writing
    a disposition of the controversy. If the employer or
    carrier refuse to accept such written recommendation,
    within 14 days after its receipt by them, they shall pay or
    tender to the employee in writing the additional
    compensation, if any, to which they believe the employee
    is entitled. If the employee refuses to accept such
    payment or tender of compensation and thereafter utilizes
    the services of an attorney-at-law, and if the
    compensation thereafter awarded [by an ALJ] is greater
    than the amount paid or tendered by the employer or
    carrier, a reasonable attorney’s fee based solely upon the
    difference between the amount awarded and the amount
    tendered or paid shall be awarded in addition to the
    amount of compensation.
    (emphasis added).6
    6
    As the Majority Opinion acknowledges, ante at 18, the statute is silent
    about the process for the issuance of a recommendation from the Mayor, but our
    court appears to have assumed that this recommendation must be the product of the
    OWC’s informal procedures described in 7 DCMR § 219.1 et seq. The federal
    (continued . . .)
    45
    The Majority Opinion repeatedly emphasizes that an employee is “only
    allowed to recover attorney’s fees . . . in the two scenarios described in [§ 32-
    1530],” ante at 9; see also 
    id. at 12,
    13, 14, 15, 31, 33-34, suggesting the attorney’s
    fee provision does not do much work in the workers’ compensation regime. But
    the Majority Opinion fails to appreciate that these two provisions describe the
    universe where the employer forces an employee to litigate and then loses. Thus
    the attorney’s fee provision is a critical lever to promote the core objective of the
    workers’ compensation scheme: voluntary, prompt payment of compensation. 7 It
    does this not only by creating a financial inducement for employers to voluntarily
    (. . . continued)
    statute makes this process explicit in its analogue to D.C. Code § 32-1530(b). It
    provides that, if a controversy develops after an initial voluntary payment, the
    OWC analogue “shall set the matter for an informal conference and following such
    conference . . . shall recommend in writing a disposition of the controversy.”
    33 U.S.C. § 928(b).
    7
    D.C. Code § 32-1528(a) (2019 Repl.) additionally authorizes “the trier of
    fact or court having jurisdiction of proceedings in respect of any claim or
    compensation order [to] determine[] that the proceedings in respect of such claim
    or order have been instituted or continued without reasonable ground,” and to then
    assess “the costs of such proceedings . . . against the party who has so instituted or
    continued such proceedings.” Section 32-1528(b) authorizes DOES to order
    additional payments to employees where it finds the employer is acting “in bad
    faith” to delay payment of compensation. While those provisions certainly give
    employers an incentive not to force or prolong litigation of a compensation claim,
    because they require a showing that the employer either acted unreasonably or in
    bad faith, they do not render superfluous the automatic, no-fault attorney’s fee
    provision of D.C. Code § 32-1530.
    46
    pay compensation that is legitimately due, but also by empowering employees who
    might not be able to pay for counsel out-of-pocket to hire lawyers to help them
    vindicate their rights under the statute (thus further dissuading employers from
    disputing their compensation obligations).8
    8
    As the Majority Opinion rightly observes, this court looks primarily to the
    text of the statute to discern the legislature’s objective. Ante at 12-13 (quoting
    Nat’l 
    Geographic, 721 A.2d at 621
    ). But we need not ignore that the legislative
    history reinforces the plain text in this case. See Peoples Drug Stores, Inc. v.
    District of Columbia, 
    470 A.2d 751
    , 754 (D.C. 1983) (en banc) (noting “there is
    wisely no rule of law forbidding resort to explanatory legislative history no matter
    how clear the words may appear on superficial examination” (internal quotation
    marks omitted)).
    When the District first considered enacting its own workers’ compensation
    scheme, the Housing and Economic Development Committee wrote the first draft
    of legislation and proposed, inter alia, departing from the LHWCA and discarding
    fee-shifting in the D.C. act. See Committee Report at 7, 17. In response, the
    Public Services and Consumer Affairs Committee forcefully defended its
    inclusion. The Committee explained that “assessing attorney’s fees and penalizing
    insurance companies for not paying valid claims is a method [of] discouraging
    dilatory action by companies to force an injured employee to settle for less than the
    statutorily established rate of compensation” and that, without an attorney’s fee
    provision, it would be “extremely difficult for an injured worker to obtain
    competent counsel.” Committee Report at 17. The Committee Report also
    indicated that ensuring access to counsel by awarding attorney’s fees would further
    promote voluntary compliance by leveling the playing field, noting that employees
    would be fighting against “the specialized legal counsel the insurance companies
    hire.” 
    Id. The Council
    rejected the omission of fees proposed by the Housing and
    Economic Development Committee and adopted the Public Services and
    Consumer Affairs Committee recommendation on fees nearly verbatim. Compare
    Committee Report at 69-73 with D.C. Code § 32-1530.
    My colleagues in the Majority dismiss these statements as “brief” and
    “general.” Ante at 26 n.11. The legislative history speaks for itself.
    47
    II.   The Majority Opinion lgnores the Plain Language of the Statute
    and Threatens to Render the Attorney’s Fee Provision Entirely
    Ineffective as an Incentive to Promote Prompt, Voluntary
    Payment of Worker’s Compensation Benefits.
    Having voluntarily paid temporary total disability benefits, ante at 34 n.18,
    the employer in this case did not make voluntary prompt payment of permanent
    partial disability (PPD) benefits legitimately due. Instead the employer forced Mr.
    Kelly to litigate his right to these benefits at a formal (and more costly) hearing
    before a DOES Administrative Law Judge (ALJ).9 This is precisely the course of
    action the attorney’s fee provision of D.C. Code § 32-1530 is intended to
    discourage. Nevertheless, the Majority Opinion sees no impediment to denying
    Mr. Kelly attorney’s fees and giving employers total power to neutralize § 32-
    1530. The Majority Opinion does this by holding that employers can insulate
    themselves from attorney’s fee awards by bypassing informal procedures before
    OWC to resolve benefits controversies.       The Majority Opinion’s holding is
    contrary to the plain language of the statute, is not compelled by our case law, and
    makes little sense.
    9
    The employer took the position it owed Mr. Kelly nothing in the way of
    PPD benefits. The ALJ disagreed and ordered the employer to pay approximately
    $10,140 in PPD benefits, which the employer then paid by check.
    48
    The Majority Opinion asserts that it is “bound” by the plain language of
    § 32-1530(b), ante at 23, which provides that an employer cannot be held liable for
    an employee’s attorney’s fees unless the employer has “reject[ed] the [OWC’s]
    written recommendation” regarding any controversy over compensation “within 14
    days after its receipt.” Ante at 21. The Majority Opinion reasons that the employer
    can only receive and reject “something that actually exists.” 
    Id. Thus if
    the OWC
    recommendation has not come into existence (because the employer bypassed the
    procedure for its creation), then the employer cannot be liable for attorney’s fees.
    The flaw in this analysis is that the statute, by its plain language, does not
    envision a world where the OWC’s recommendation does not exist.                To the
    contrary, as the Majority Opinion acknowledges, the preceding sentence of § 32-
    1530(b) dictates that “[i]f the employer or carrier pays or tenders payment of
    compensation without an award pursuant to this chapter, and thereafter a
    controversy develops over the amount of additional compensation, if any, to which
    the employee may be entitled, the [OWC] shall recommend in writing a disposition
    of the controversy.” 
    Id. (emphasis added).
    10 The statute then provides that “[i]f
    10
    See Washington v. District of Columbia, 
    137 A.3d 170
    , 173-74 (D.C.
    2016) (“The interpretation of statutes is a holistic endeavor. . . . Inevitably,
    therefore, in expounding a statute, we must not be guided by a single sentence or
    (continued . . .)
    49
    the employer . . . refuse[s] to accept such written recommendation,” and the
    employee proceeds to litigate and wins, the employer is liable for attorney’s fees.
    
    Id. In other
    words, under the plain language of the statute, the OWC’s informal
    resolution of a controversy that arises after voluntary payment may not be
    bypassed. My colleagues’ assertion that the plain language of § 32-1530 compels
    their holding simply disregards the whole of the statute’s plain language.11 See
    (. . . continued)
    member of a sentence, but must look to the provisions of the whole law, and to its
    object and policy.” (internal quotation marks omitted)).
    11
    Although the Majority Opinion suggests that Mr. Kelly did not make a
    plain language argument to this court, ante at 20 n.7, Mr. Kelly has argued at every
    step of this litigation – before DOES, the CRB, and this court – that he is entitled
    to attorney’s fees under the plain language of § 32-1530, including the language
    that mandates the OWC to issue a written disposition of any controversy.
    My colleagues in the Majority further suggest the real problem exposed by
    this case is that (1) the workers’ compensation statute conflicts with the regulations
    promulgated under that statute, ante 19 n.6, 20 n.7 (discussing 7 DCMR §§ 219.2,
    219.23), but (2) that conflict has not been properly presented to this court for our
    resolution. 
    Id. Although the
    statute would control in any such conflict, none
    exists. As explained above, the plain language of § 32-1530(b) requires the OWC
    to issue a recommendation where an employee’s claim to compensation is
    controverted by his employer. The regulations do not provide otherwise. 7 DCMR
    § 219.2 makes participation in informal OWC proceedings voluntary, and thereby
    gives employers the option of not engaging in those proceedings, but it does not
    excuse the OWC from fulfilling its statutory obligation to issue a recommendation
    informally resolving any controversy. Similarly, 7 DCMR § 219.23 provides that
    an application for a formal hearing terminates all informal procedures thereby,
    obviating concerns about concurrent jurisdiction, see Travelers Indem. Co. of Ill. v.
    District of Columbia Dep’t of Emp’t Servs., 
    975 A.2d 823
    , 829 (D.C. 2009), but it
    does not follow that a litigant may apply for such a hearing at any time, nor does it
    (continued . . .)
    50
    Goba v. District of Columbia Dep’t of Emp’t Servs., 
    960 A.2d 591
    , 594 (D.C.
    2008) (“An interpretation of the statute that nullifies some of its language is neither
    reasonable nor permissible.”); Providence Hosp. v. District of Columbia Dep’t of
    Emp’t Servs., 
    855 A.2d 1108
    , 1114 (D.C. 2004) (“Each provision of the statute
    should be given effect, so as not to read any language out of a statute whenever a
    reasonable interpretation is available that can give meaning to each word in the
    statute.” (internal quotation marks omitted)).
    The actual foundation of the Majority Opinion is not the plain language of
    § 32-1530(b), but rather the decisions of this court. Ante at 20-21 (discussing how
    this court in prior decisions has “construed” § 32-1530(b)); 
    id. at 20
    n.7
    (explaining that “our case law clearly do[es] envision . . . a world” where the OWC
    does not issue a recommendation to resolve a controversy about benefits due and
    that Mr. Kelly’s argument is foreclosed by “precedent”); 
    id. at 24-26
    (discussing
    our case law). My colleagues’ reliance on these decisions, however, is misplaced.
    None of the cases cited address the issue before us or carefully examine the full
    language of § 32-1530, much less dictate the Majority Opinion’s holding that an
    (. . . continued)
    authorize an interested party to request a formal hearing in order to bypass
    informal procedures mandated by the statute.
    51
    employer may insulate itself against an employee’s claim for attorney’s fees by
    bypassing informal proceedings before the OWC.
    The Majority Opinion principally relies on National Geographic, 
    721 A.2d 618
    . In that case, we held that an employee could not get an attorney’s fee award
    where he “decline[d]” to use the OWC’s informal procedures and “chose to
    commence formal proceedings,” 
    id. at 622,
    thereby depriving the employer of the
    safe harbor from an attorney’s fees award afforded by § 32-1530(b): acceptance of
    the OWC’s recommended resolution for a benefits dispute. But we did not discuss
    the statutory language mandating that OWC issue an informal resolution of any
    benefits controversy and instead appeared to accept without question that an
    employee could opt to go straight to a formal hearing before an ALJ. 
    12 721 A.2d at 621-22
    . National Geographic does not resolve the issue presented in this case.
    My colleagues in the Majority also rely on Providence Hospital, 
    855 A.2d 1108
    ; Fluellyn v. District of Columbia Dep’t of Emp’t Servs., 
    54 A.3d 1156
    (D.C.
    2012); and Turner v. District of Columbia Dep’t of Emp’t Servs., 
    210 A.3d 156
    12
    Nonetheless we interpreted the statute in a manner consistent with its
    purpose to discourage litigation and to promote voluntary and prompt payment of
    benefits and explained that “[w]hen claimants decline to use that informal
    procedure in favor of the formal claims procedure, they do so at the risk of
    increased expense to themselves and to the 
    system.” 721 A.2d at 622
    .
    52
    (2019), but no attempt to bypass informal resolution by the OWC was made in any
    of those cases. In Providence Hospital and Turner, we held that an employee
    could not get an award of attorney’s fees under § 32-1530(b) where the employer
    and employee participated in the informal procedures before the OWC but the
    employee, not the employer, rejected the OWC’s recommendation for resolution of
    the benefits 
    controversy. 855 A.2d at 1114
    ; 210 A.3d at 158, 162. In Fluellyn, we
    held that an employee could not get an award of attorney’s fees under § 32-1530(b)
    where the employer did not force the employee to litigate his entitlement to
    compensation at a formal hearing because the parties settled after receiving OWC’s
    recommended     resolution   for   the   benefits   controversy   but   before   the
    commencement of a formal 
    hearing. 54 A.3d at 1158
    , 1164. These cases, like
    National Geographic, are examples of how the court has upheld the incentive
    structure of the worker’s compensation statute to encourage employers to make
    prompt, voluntary benefits payment. 13 They provide no support for the Majority
    13
    Seeking to counter this point, the Majority Opinion cites Baghini v.
    District of Columbia Dep’t of Emp’t Servs., 
    525 A.2d 1027
    , 1030 (D.C. 1987), for
    the proposition that this court has already recognized that the Council meant to
    limit the availability of attorney’s fees. Baghini addressed an entirely different
    issue. When the Council enacted the D.C. Workers’ Compensation Act, there was
    an attempt to get rid of the fee-shifting provisions of the LHWCA requiring
    employers to pay fees whenever they opt to formally litigate and lose. See
    Committee Report at 17. But it failed. The Council imported the LHWCA fee-
    shifting provisions into the D.C. act nearly verbatim. The only nod to concern
    about employer costs regarding attorney’s fees was the imposition of a statutory
    (continued . . .)
    53
    Opinion’s holding inverting that incentive structure and encouraging employers to
    immediately proceed to formal litigation of benefits controversies before a DOES
    ALJ. 14
    (. . . continued)
    cap on fee awards. This was the subject of the litigation in Baghini. Baghini
    provides no support, however, for the proposition that the Council meant to limit
    access to employer-paid fees though § 32-1530.
    14
    None of the LHWCA cases favorably cited by my colleagues in the
    Majority Opinion, ante at 22 n.8, even contemplate that an employer can
    unilaterally bypass informal procedures before the OWC analogue, much less hold
    that an employer can defeat an award of attorney’s fees by proceeding directly to
    formal litigation. (The federal statute specifies both that the OWC analogue
    “shall” hold an informal conference and thereafter “shall” issue an informal
    recommendation. 33 U.S.C. § 928.) To the contrary, the federal cases cited by my
    colleagues support an interpretation of the statute that authorizes fee awards when
    the employer forces an employee to litigate to get the full benefits to which the
    employee is entitled, and rejects them when the employer does not do this.
    Compare Carey v. Ormet Primary Aluminum Corp., 
    627 F.3d 979
    , 983 (5th Cir.
    2010) (upholding an award of fees where an employer sought informal resolution
    but then rejected the resulting recommendation, observing that the employer’s
    argument that it was not liable for attorney’s fees “border[ed] on frivolous” where
    the employer “sought a formal hearing” with the aim of “overturn[ing] the
    director’s recommendation through litigation”) with Andrepont v. Murphy Expl. &
    Prod. Co., 
    566 F.3d 415
    (5th Cir. 2009) (upholding the denial of fees under
    § 928(b) where an informal hearing was held and the employer accepted the
    recommendation from the informal process); Pittsburgh & Conneaut Dock Co. v.
    Dir., Office of Workers’ Comp. Programs, 
    473 F.3d 253
    (6th Cir. 2007) (reversing
    an award of fees where an informal hearing was held, but no recommendation
    issued because parties were considering settlement and the claimant apparently did
    not request that a recommendation issue before initiating formal proceedings);
    Virginia Int’l Terminal, Inc. v. Edwards, 
    398 F.3d 313
    (4th Cir. 2005) (upholding
    the denial of fees under § 928(b) where an informal hearing was held but the
    employee aborted the process before the informal recommendation issued).
    (continued . . .)
    54
    Until now, this court has not confronted a situation where an employer has
    bypassed an informal resolution of a benefits controversy by the OWC, and then
    used that maneuver to justify the denial of an attorney’s fee award after the
    employee prevailed at a formal hearing before a DOES ALJ. The plain language
    of § 32-1530(b) precludes the employer from employing this maneuver.
    Moreover, this court has previously indicated that it would look with disfavor on
    an employer who resisted voluntary payment of legitimate benefits claims and then
    sought to engage in gamesmanship to defeat an attorney’s fee award under § 32-
    1530(a).15 We thus certainly have the authority to hold that the CRB erred in
    affirming the denial of attorney’s fees and to direct the CRB to remand so that
    those fees could be awarded. See Nunnally v. District of Columbia Metro. Police
    (. . . continued)
    The one exception is Lincoln v. Dir., Office of Workers’ Comp. Programs,
    
    744 F.3d 911
    , 915 (4th Cir. 2014), which provides no guidance as to how to
    interpret § 32-1530(b) because it does not address an award of fees under § 32-
    1350(b)’s federal analogue. 
    Id. (award of
    fees rejected under § 928(a), not
    § 928(b)).
    15
    See 
    Goba, 960 A.2d at 594-95
    (indicating that it would be unreasonable
    to interpret the “decline[d] to pay any compensation” language in § 1350(a) to
    allow the employer to “evade [attorney’s] fee liability for refusing to pay
    compensation by the simple expedient of remaining silent and failing to decline
    payment formally,” and instead stating “the fact finder should be able to infer that
    the employer declined to pay because it denied liability” (internal quotation marks
    omitted)).
    55
    Dep’t., 
    80 A.3d 1004
    , 1010-11 (D.C. 2013) (acknowledging that this court is the
    final authority on issues of statutory construction and owes no deference to an
    agency’s interpretation of a statute where the plain language is clear).
    If we do not reverse outright, we should at the very least remand this case to
    the CRB to allow it to consider the full language of § 32-1530(b) for the first time.
    In the decision on review, the CRB did not engage in any meaningful analysis of
    § 32-1530 or the Workers’ Compensation Act as a whole. It largely block-quoted
    the employer’s brief and the ALJ’s ruling. Those sources, in turn, did not engage
    in meaningful statutory analysis; instead they rely on our decisions in National
    Geographic and Providence Hospital, even though, as explained, those decisions
    do not compel the conclusion that the employer should be able to avoid an award
    of attorney’s fees in this case. See District of Columbia Office of Human Rights v.
    District of Columbia Dep’t of Corr., 
    40 A.3d 917
    , 925 (D.C. 2012) (explaining that
    although we generally defer to an agency’s reasonable interpretation of an
    ambiguous statute, we do not afford such deference to the agency where the
    agency “did not conduct any analysis of the language, structure, or purpose of the
    statutory provision” (internal quotation marks omitted)); 
    Nunnally, 80 A.3d at 1012
    (explaining that we owe no deference to an agency’s interpretation of our
    case law).
    56
    The Majority’s decision to choose a third path – to depart from the plain
    language of § 32-1530 in a way that is contrary to the purpose of the statute and is
    harmful to employees – is untenable. Cf. Peoples Drug 
    Stores, 470 A.2d at 754
    (acknowledging, inter alia, that “the literal meaning of a statute will not be
    followed when it produces absurd results,” and “whenever possible, the words of a
    statute are to be construed to avoid obvious injustice” (internal quotation marks
    omitted)). “Workers’ compensation laws are to be liberally construed for the
    benefit of the employee.” Jimenez v. District of Columbia Dep’t of Emp’t Servs.,
    701 A2d 837, 840 (D.C. 1997) (internal quotation marks omitted). The Majority
    Opinion does not adhere to this directive, as my colleagues concede. Although my
    colleagues incorrectly fault the text of the statute, they agree that their holding may
    create “a strategic disparity between claimants and employers vis-à-vis the use of
    informal procedures,” making it “strategically ill-advised for a claimant to bypass
    informal procedures if s/he is ultimately seeking to recover attorney’s fees” but
    “strategically sound for an employer to proceed directly to a formal hearing, as this
    will remove the employer from the ambit of § 32-1530(b).” Ante at 28. Employers
    can easily exploit this disparity to broadly deprive employees of access to
    attorney’s fees under § 32-1530.
    57
    The consequences are predictable. There is no rational reason an employer
    will not choose to bypass informal proceedings before the OWC and opt instead to
    litigate an employee’s entitlement to benefits in a formal hearing before an ALJ in
    order to cut off an employee’s ability to obtain attorney’s fees from her employer.
    More aggressive litigation tactics will almost certainly be accompanied by offers of
    lowball settlements or refusals to pay entirely, because employers – who are likely
    to have counsel and the resources to litigate – will know that that their employees
    will either be paying for counsel out-of-pocket or fighting for their benefits alone.16
    16
    The Majority notes that “significantly, the nonpayment of attorney’s fees
    does not appear to have compromised [Mr.] Kelly’s ability to receive” benefits,
    and thus “the statutory scheme appears to have operated as it was intended to in
    this case.” Ante at 34 n.18. This ignores the record. As soon as the employer
    requested a formal hearing, Mr. Kelly’s counsel contacted the chief ALJ to ensure
    Mr. Kelly would still be entitled to attorney’s fees from the employer if he
    prevailed, and in the alternative asked that the case be remanded for a
    recommendation from OWC. Even at this relatively early stage in these
    proceedings, it was clearly important to Mr. Kelly that attorney’s fees paid by the
    employer would remain available notwithstanding the employer’s procedural
    maneuver; indeed, this may have been crucial to Mr. Kelly’s decision or ability to
    retain counsel in this matter. Because the Majority Opinion affirms a denial of an
    award of attorney’s fees payable by his employer, any obligation to pay the
    attorney will fall to Mr. Kelly, either out-of-pocket or via a lien on his benefits.
    See § 32-1530(c). From here on, employees like Mr. Kelly who are forced by their
    employer to fight for their right to benefits will know at the outset that they will
    have to assume the cost of counsel, and they will act accordingly – in ways that, as
    
    explained supra
    , are likely to subvert the goals of the District’s workers’
    compensation scheme.
    My colleagues in the Majority respond that “had the parties successfully
    reached agreement through informal procedures . . . [Mr. Kelly’s attorney]
    (continued . . .)
    58
    Access to attorney’s fees under D.C. Code § 32-1530(b) is key to the smooth
    operation of our worker’s compensation scheme: An employee with a strong claim
    whose employer refuses to pay the compensation due is more likely not to give up
    and instead to choose to advance to a formal conference, knowing their employer
    will pay their legal fees; by contrast, an employee with a weak claim will be aware
    prior to advancing to a formal conference of their obligation to pay their counsel
    should they lose. Meanwhile, employers are incentivized to settle prior to a formal
    conference to limit their liability for fees. The fees thus operate as a disincentive
    to needless litigation. The Majority Opinion upsets this incentive structure to reach
    a conclusion contrary to the purpose and plain language of the Workers’
    Compensation Act. For all the reasons discussed above, I respectfully dissent.
    (. . . continued)
    certainly would not have been entitled to recover attorney’s fees from Pepco,” ante
    at 33 n.16. This argument is not only incorrect, see 7 DCMR §§ 224.5, 269.5, but
    also, more importantly, misses the point that formal proceedings require more
    attorney time and are more expensive, thus making it imperative for employers to
    shoulder the cost when they have bypassed informal proceedings.