Sakyi v. Estee Lauder Companies, Inc. ( 2018 )

UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF COLUMBIA
PRINCESS SAKYI, individually and on
behalf of all others similarly situated,
Plaintiff,
Civil Action No. 17-1863 (BAH)
v.
Chief Judge Beryl A. Howell
ESTÉE LAUDER COMPANIES, INC., et al.,
Defendants.
MEMORANDUM OPINION
The plaintiff, Princess Sakyi, a former cosmetology student at the Aveda Institute in
Washington, D.C., filed a three-count complaint against defendants Beauty Basics, Inc., d/b/a
Aveda Institutes South (“BBI”), the Estée Lauder Companies, Inc. (“ELC”), and Aveda
Corporation (“Aveda”), on behalf of herself and all others similarly situated, alleging that the
defendants engaged in unlawful and deceptive trade practices, failed to pay minimum wages, and
failed to pay wages in a timely manner by using their students as unpaid employees. Am.
Compl. at 2, 8–10, ECF No. 10. Pending before the Court are defendant BBI’s Motion to
Dismiss and Compel Arbitration (“BBI Mot. Compel”), ECF No. 25, and defendants ELC and
Aveda’s Motion to Dismiss and Compel Arbitration, or in the Alternative, to Stay (“ELC Mot.
Compel”), ECF No. 28. The defendants seek to compel arbitration pursuant to an Arbitration
Agreement between the plaintiff and defendant BBI, see BBI Mot. Compel, Ex. 1, Decl. of Kalli
Blackwell Peterman (“Peterman Decl.”), Attach. A, Arbitration Agreement & Waiver of Jury
Trial (“Agreement”) at 5–6, ECF No. 25-1. For the reasons described below, the defendants’
motions are granted.
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I. BACKGROUND
The defendants have moved to dismiss the complaint and to compel arbitration. The
circumstances underlying, and terms of, the Arbitration Agreement will therefore be discussed
first, followed by a brief discussion of the plaintiff’s claims against the defendants.
A. The Plaintiff Signs an Arbitration Agreement with BBI
On March 9, 2016, plaintiff Princess Sakyi enrolled in a cosmetology course offered at
defendant BBI’s Washington, D.C., location. Peterman Decl. ¶ 9. 1 When the plaintiff enrolled
in this course, she signed an Enrollment Agreement as well as an Arbitration Agreement and
Waiver of Jury Trial (“Arbitration Agreement” or “Agreement”). Id. ¶ 10. The first paragraph
of the Arbitration Agreement states:
Any dispute I may bring against Aveda Institute (the “Institute”), or any of its parents,
subsidiaries, officers, directors, or employees, without limitation, or which the Institute
may bring against me, no matter how characterized, pleaded or styled, shall be resolved
by binding arbitration pursuant to the Federal Arbitration Act, conducted by the
American Arbitration Association (the “AAA”), under its Consumer Arbitration Rules
(“Consumer Rules”), and decided by a single arbitrator. The arbitration hearing will be
conducted in Washington, DC.
Agreement ¶ 1. The Agreement further provides that neither party would file any lawsuit against
the other and that “any suit filed in violation of this provision shall be promptly dismissed in
favor of arbitration.” Id. ¶ 3. In addition, the Agreement includes a provision prohibiting class
proceedings, in which the plaintiff agreed that “any dispute or claim I may bring shall be brought
solely in my individual capacity, and not as a plaintiff or class member in any purported class
action, representative proceeding, mass action or consolidated action.” Id. ¶ 5.
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BBI is a Louisiana corporation with its principal place of business in Louisiana, doing business under the
name “Aveda Institutes South.” Am. Compl. ¶ 11. According to BBI’s corporate disclosure statement, BBI has no
“parent companies, subsidiaries or affiliates” with “any outstanding securities in the hands of the public.” Def. BBI
LCvR 7.1 Disclosure Stmt. (“BBI Disclosure Stmt.”) at 1, ECF No. 26. Although BBI does business as “Aveda
Institutes South,” the record contains no licensing agreement between BBI and defendant Aveda Corporation, which
corporation is wholly owned by defendant ELC. See Def. ELC LCvR 7.1 Disclosure Stmt. (“ELC Disclosure Stmt.”)
at 1, ECF No. 8; Def. Aveda Corp. LCvR 7.1 Disclosure Stmt. (“Aveda Disclosure Stmt.”) at 1, ECF No. 19.
2
Several other provisions of the Agreement are relevant to this dispute. The Agreement
selects the law of the District of Columbia as controlling law, id. ¶ 8, and includes a severability
clause stating that “[i]f any paragraph, sub-paragraph, provision, or clause herein is held invalid,
said paragraph, sub-paragraph, provision, or clause shall not affect any other paragraph, sub-
paragraph, provision, or clause that can have effect without the invalidated paragraph, sub-
paragraph, provision, or clause, and thus is severable one from the other,” id. ¶ 10. The plaintiff
signed her initials at the end of each paragraph and also signed and dated the bottom of the
Agreement, which is countersigned by a school official. Id. at 5–6.
B. The Plaintiff’s Claims against the Defendants
BBI is a “nationally accredited private post-secondary institution offering career training
in a variety of beauty related fields, including cosmetology.” Peterman Decl. ¶ 2. BBI
“regularly receives funds in the form of student loans and grants that are regulated by the
Department of Education,” and “[m]ost of the tuition for BBI’s students are [sic] paid by way of
a mix of federal student loans and grants, all administered under the Title IV student financial aid
statutes” and “related regulations.” Id. ¶ 7. Each student pays “approximately $26,000 in
tuition” for this course. Am. Compl. ¶ 18. In this case, the plaintiff paid “approximately $5,000
out of pocket and $21,000 in student loans.” Id.
As part of the curriculum, and pursuant to cosmetology licensing requirements, “student
enrollees provide cosmetology services for paying customers.” Id. ¶ 13. According to the
plaintiff, prospective students were told that “supervised students train directly with guests,
delivering the trademark difference that defines an AVEDA school,” id. ¶ 15 (internal quotation
marks omitted); that “the one-of-a-kind hands-on experience that they would receive in training
at the Aveda Institute would be by licensed educators within a salon environment in which students
will learn the latest styles and techniques in haircutting, hair styling and hair coloring,” id. ¶ 16
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(internal quotation marks and alteration omitted); and that “they would receive all the
preparation they need to take the state board exam and would receive an ipad [sic] as part of the
program,” id. ¶ 17.
Nonetheless, the plaintiff’s complaint describes how the students were exploited: the
students “spent many days not training, but as line employees, performing simple, repetitive
tasks for Aveda clients without supervision—such as straightforward nail or hair jobs,” id. ¶ 19,
and did not receive an hourly wage for this work, although they did occasionally receive tips
from customers, id. ¶ 20. The students were required to “follow detailed requirements imposed
on them by Defendants” and were “subject to grading, discipline and even termination from the
program based on Defendants’ discretion and/or students’ failure to adhere to these requirements
(such as rules regarding their contact with customers, the hours they maintain in the salon, and
the accurateness of their services).” Id. ¶ 21. According to the plaintiff, “the amount of work
that Defendants required her and other students to perform in certain areas far exceeded the
requirements of licensure . . . . For example, regulations require 50 hours related to manicure
and pedicure for licensure, but Defendants required Plaintiff to perform approximately 180 hours
of nail work, during the period from July to September 2016.” Id. ¶ 23. After completing work
for their customers, students were also “required” to “show customers the Aveda-branded
products that they used on the customers and try to sell the products to customers,” id. ¶ 24, and
were asked to “occasionally fill-in on the retail sales floor, performing general sales and other
duties for Defendants unrelated to their degree,” id. In addition, “[s]taff at the Aveda Institute
required Plaintiff and other students to pay out-of-pocket for iPads, which were rarely
incorporated in to [sic] their study,” even though “students had been told that the cost of the iPad
would be included in tuition.” Id. ¶ 25.
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The plaintiff contends that because the students were “required to spend so much time in
the salon,” they “did not receive the coursework necessary to be properly prepared for the state
board exam.” Id. ¶ 26. The students allegedly raised this concern with the defendants, who
provided additional coursework to the students after the course had ended. Id. The plaintiff
states that this deficiency “meant that students had to spend additional resources coming to the
Institute for weeks after the program was supposed to end and also delay the start of their
cosmetology careers.” Id. In fact, the plaintiff avers that “[h]ad Defendants disclosed to Plaintiff
and other students the true nature of the Aveda Institute’s cosmetology program, including but
not limited to the amount of time they would spend on repetitive, comparatively unskilled nail
and hair work, the students would have chosen another cosmetology program.” Id. ¶ 27.
C. Litigation History
On July 30, 2017, the plaintiff filed a class action complaint against Aveda Institute, Inc.
(“AII”), and the Estée Lauder Companies in the Superior Court of the District of Columbia,
alleging unlawful and deceptive trade practices in violation of the District of Columbia
Consumer Protection Procedures Act (“DCCPPA”), D.C. Code § 28-3901 et seq., failure to pay
minimum wage in violation of the District of Columbia Minimum Wage Revision Act
(“DCMWRA”), D.C. Code § 32-1001 et seq., and failure to pay all wages earned in a timely
manner in violation of the District of Columbia Wage Payment and Collection Act
(“DCWPCA”), D.C. Code § 32-1301 et seq. Defs.’ Notice of Removal, Ex. 1, Compl.
(“Compl.”) at 8–10, ECF No. 1-1. The plaintiff brought this complaint on behalf of herself “and
all cosmetology students who have enrolled at the Aveda Institute in Washington D.C.” Id. ¶ 27.
Regarding the class claims, the complaint alleges that the “critical questions of law and
fact common to the Plaintiff Class that will materially advance the litigation are whether
Defendants misrepresented and/or omitted material facts about the cosmetology program to
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Plaintiffs and the class and whether applicable law required Defendants to pay wages to
Plaintiffs and the class for work that they performed at the Aveda salon.” Id. ¶ 31. The plaintiff
seeks damages and an injunction ordering the defendants to “pay students for work performed in
the Aveda salon and change their marketing practices to accurately reflect the nature of work
performed in the cosmetology program.” Id. at 11.
The defendants removed this action to federal court on September 12, 2017. See
generally Defs.’ Notice of Removal, ECF No. 1. Approximately three weeks later, AII moved to
dismiss the claims against it based on a lack of personal jurisdiction. Def. AII Mot. Dismiss
(“AII Mot. Dismiss”), Ex. 1, Def. AII Mem. Supp. Mot. Dismiss (“AII Mem.”) at 1, ECF No. 7-
1. AII noted that it “does not manage, operate, or have an ownership interest in the Aveda
Institute in Washington, D.C., or any school in the District of Columbia,” id., and that the
company instead “owns and operates two cosmetology schools in the United States, which do
business as the Aveda Institute of New York and Aveda Institute of Minneapolis,” which schools
are located in New York and Minnesota, respectively, id. at 2. AII merely “has a licensing
agreement with Aveda Corporation to use Aveda Institute curriculum and the school name
‘Aveda Institute.’” Id. According to AII, “Plaintiff ha[d] sued the wrong company.” Id. at 1. 2
The plaintiff subsequently filed an amended complaint, substituting Aveda Corporation
as a defendant in place of AII and also adding BBI as a defendant, Am. Compl. ¶¶ 10–11, but
otherwise leaving the substantive allegations of the complaint unchanged. Accordingly, AII’s
motion to dismiss was denied as moot. Minute Order (Nov. 29, 2017).
In February 2018, the plaintiff successfully moved, over the defendants’ objections, for
an extension of time in which to seek class certification. See Order, dated Feb. 6, 2018, ECF No.
2
In contrast to AII’s two schools, “BBI operates campuses in Texas, Louisiana, Georgia, North Carolina,
Tennessee, Alabama and the District of Columbia.” Peterman Decl. ¶ 4.
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23. The next day, on February 7, 2018, BBI requested that plaintiff arbitrate her claims, but the
plaintiff refused. Def. BBI Mem. Supp. Mot. Compel (“BBI Mem.”) at 7, ECF No. 25. BBI
then moved to compel arbitration of the plaintiff’s claims, invoking the Arbitration Agreement
signed by the plaintiff upon her enrollment in the cosmetology program. Id. at 1. Two weeks
later, ELC and Aveda Corporation similarly moved to compel arbitration, contending that the
Arbitration Agreement also encompassed the plaintiff’s claims against them, despite the fact that
they are not signatories to the Arbitration Agreement. ELC Mot. Compel, Ex. 1, Defs. ELC &
Aveda Corp. Mem. Supp. Mot. Compel (“ELC Mem.”) at 1, ECF No. 28-1.
II. LEGAL STANDARD FOR A MOTION TO COMPEL ARBITRATION
The Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq., aims to “reverse the
longstanding judicial hostility to arbitration agreements” and to “place arbitration agreements
upon the same footing as other contracts.” Gilmer v. Interstate/Johnson Lane Corp., 500 U.S.
20, 24 (1991) (citing Dean Witter Reynolds Inc. v. Byrd, 470 U.S. 213, 219–20 & n.6 (1985)).
The Act reflects “both a liberal federal policy favoring arbitration and the fundamental principle
that arbitration is a matter of contract,” AT&T Mobility LLC v. Concepcion, 131 S. Ct. 1740,
1745 (2011) (internal quotation marks and citation omitted), and “strongly favors the enforcement
of agreements to arbitrate as a means of securing prompt, economical and adequate solution of
controversies,” Rodriguez de Quijas v. Shearson/Am. Express, Inc., 490 U.S. 477, 479–80 (1989)
(internal quotation marks omitted); see also Southland Corp. v. Keating, 465 U.S. 1, 10 (1984)
(noting that the FAA “declare[s] a national policy favoring arbitration”). Accordingly, “district
courts shall direct the parties to proceed to arbitration on issues as to which an arbitration
agreement has been signed,” Dean Witter Reynolds, 470 U.S. at 218 (emphasis in original) (citing
9 U.S.C. §§ 3–4), and “any doubts concerning the scope of arbitrable issues should be resolved in
7
favor of arbitration,” Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24–25
(1983); see also Pearce v. E.F. Hutton Grp., 828 F.2d 826, 829 (D.C. Cir. 1987).
Section 2 of the FAA provides that written agreements to arbitrate disputes arising out of
transactions involving commerce “shall be valid, irrevocable, and enforceable, save upon such
grounds as exist at law or in equity for the revocation of any contract.” 9 U.S.C. § 2. Although
the FAA is silent regarding the evidentiary standard that a party attempting to avoid compelled
arbitration must meet, the D.C. Circuit has instructed that the validity of an unambiguous
arbitration agreement is a question of law for the court that may be resolved by summary
disposition under the summary judgment standard of Federal Rule of Civil Procedure 56(c).
Aliron Int’l, Inc. v. Cherokee Nation Indus., Inc., 531 F.3d 863, 865 (D.C. Cir. 2008). The
normal evidentiary standards under this rule apply such that the “party seeking to stay the case in
favor of arbitration bears an initial burden of demonstrating that an agreement to arbitrate was
made. This burden does not require the moving party to show initially that the agreement would
be enforceable, merely that one existed.” Hines v. Overstock.com, Inc., 380 F. App’x 22, 24 (2d
Cir. 2010) (emphasis in original; citations omitted) (citing Almacenes Fernandez, S.A. v. Golodetz,
148 F.2d 625, 628 (2d Cir. 1945)); Aliron Int’l, 531 F.3d at 865 (treating a motion to compel
arbitration as a request for “summary disposition of the issue of whether or not there had been a
meeting of the minds on the agreement to arbitrate” (internal quotation marks omitted)).
“[S]ummary judgment is appropriate only if ‘there is no genuine issue as to any material fact and
the moving party is entitled to a judgment as a matter of law.’” Aliron Int’l, 531 F.3d at 865
(alteration omitted) (quoting Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 247 (1986)).
Under this standard, “the party resisting arbitration bears the burden of proving that the
claims at issue are unsuitable for arbitration.” Green Tree Fin. Corp.-Ala. v. Randolph, 531 U.S.
8
79, 91 (2000); see also Gilmer, 500 U.S. at 26. Accordingly, “[t]he party opposing arbitration
must identify a triable issue of fact concerning the existence of the agreement in order to obtain a
trial on the merits of the contract.” Tinder v. Pinkerton Sec., 305 F.3d 728, 735 (7th Cir. 2002).
As with summary judgment proceedings, “[t]he evidence of the non-movant is to be believed,
and all justifiable inferences are to be drawn in his favor.” Anderson, 477 U.S. at 255; see also
Dillard v. Merrill Lynch, Pierce, Fenner & Smith, Inc., 961 F.2d 1148, 1154 (5th Cir. 1992)
(noting that the party resisting arbitration “must make at least some showing that under prevailing
law, he would be relieved of his contractual obligation to arbitrate if his allegations proved to be
true”); Par-Knit Mills, Inc. v. Stockbridge Fabrics Co., 636 F.2d 51, 54 (3d Cir. 1980) (“The
district court, when considering a motion to compel arbitration . . . , should give to the opposing
party the benefit of all reasonable doubts and inferences that may arise.”). Nonetheless, “a party
cannot avoid compelled arbitration by generally denying the facts upon which the right to
arbitration rests; the party must identify specific evidence in the record demonstrating a material
factual dispute for trial.” Tinder, 305 F.3d at 735.
In resolving a motion to compel arbitration, the focus is on the arbitrability of the dispute
rather than the dispute itself, Aliron Int’l, 531 F.3d at 865, and accordingly, “a court may not
weigh the merits of a grievance when determining whether to compel arbitration,” Trans World
Airlines, Inc. v. Air Line Pilots Ass’n, 172 F.3d 921, 1998 WL 720712, at *1 (D.C. Cir. 1998)
(Table); see also United Steelworkers of Am. v. Am. Mfg. Co., 363 U.S. 564, 568 (1960)
(concluding that when parties have agreed to arbitrate, courts “have no business weighing the
merits of the grievance”). The inquiry is instead limited to whether the parties have agreed to
arbitrate the matters at issue. See Aliron Int’l, 531 F.3d at 865.
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III. DISCUSSION
The defendants seek to compel arbitration of the plaintiff’s claims based on the
Arbitration Agreement entered into between the plaintiff and defendant BBI. See BBI Mem. at
7–9; ELC Mem. at 3–9. The plaintiff counters that the Arbitration Agreement is unenforceable
due to the inclusion of a class arbitration waiver, under which clause the plaintiff agreed that
“any dispute or claim I may bring shall be brought solely in my individual capacity, and not as a
plaintiff or class member in any purported class action, representative proceeding, mass action or
consolidated action.” Agreement ¶ 5; see also Pl.’s Opp’n BBI Mot. Compel (“Pl.’s BBI Opp’n”)
at 5–17, ECF No. 27. The validity of the class arbitration waiver poses, however, a gateway
question of arbitrability, which the parties agreed would be determined by an arbitrator rather
than by the Court. The plaintiff therefore must arbitrate her claims against BBI. Moreover,
because the plaintiff’s claims against ELC and Aveda are inextricably intertwined with her
claims against BBI, the plaintiff must also arbitrate her claims against these defendants and is
equitably estopped from refusing to arbitrate her claims. These issues are addressed in turn.
A. The Plaintiff Must Arbitrate Her Claims against BBI
“[A]rbitration is a matter of contract.” Rent-A-Center, W., Inc. v. Jackson, 561 U.S. 63,
69 (2010). Thus, the Supreme Court has directed that “the first task of a court asked to compel
arbitration of a dispute is to determine whether the parties agreed to arbitrate that dispute.”
Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc., 473 U.S. 614, 626 (1985); see also
Granite Rock Co. v. Int’l Bhd. of Teamsters, 561 U.S. 287, 297 (2010) (“[A] court may order
arbitration of a particular dispute only where the court is satisfied that the parties agreed to
arbitrate that dispute.” (emphasis omitted)). In making that determination, the court must apply
the “federal substantive law of arbitrability, applicable to any arbitration agreement within the
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coverage of the [FAA].” Mitsubishi Motors, 473 U.S. at 626 (quoting Moses H. Cone Mem’l
Hosp., 460 U.S. at 24).
When, as here, “ordinary contracts are at issue, it is up to the parties to determine whether
a particular matter is primarily for arbitrators or for courts to decide.” BG Grp. PLC v. Republic
of Arg., 134 S. Ct. 1198, 1206 (2014) (citing United Steelworkers of Am. v. Warrior & Gulf Nav.
Co., 363 U.S. 574, 582 (1960) (“[A]rbitration is a matter of contract and a party cannot be
required to submit to arbitration any dispute which he has not agreed so to submit.”)). “When
deciding whether the parties agreed to arbitrate a certain matter, courts generally should apply
ordinary state-law principles that govern the formation of contracts.” Aliron Int’l, 531 F.3d at
865 (alterations omitted) (quoting First Options of Chi., Inc. v. Kaplan, 514 U.S. 938, 944 (1995));
see also Arthur Andersen LLP v. Carlisle, 556 U.S. 624, 630–31 (2009). This dispute is governed
by the law of the District of Columbia, see Agreement ¶ 8, under which “[a]rbitration is predicated
upon the consent of the parties to a dispute, and the determination of whether the parties have
consented to arbitrate is a matter to be determined by the courts on the basis of the contracts
between the parties.” Bailey v. Fed. Nat’l Mortg. Ass’n, 209 F.3d 740, 746 (D.C. Cir. 2000)
(alteration in original) (quoting Ballard & Assocs., Inc. v. Mangum, 368 A.2d 548, 551 (D.C.
1977)). The parties do not dispute that the law of the District of Columbia governs this dispute.
See BBI Mem. at 9; see generally Pl.’s BBI Opp’n.
In this case, the plaintiff does not dispute that she and BBI agreed to arbitration. See Pl.’s
BBI Opp’n at 5–17. Rather, the plaintiff asserts that the Agreement’s class arbitration waiver is
unlawful under the National Labor Relations Act (“NLRA”), 29 U.S.C. § 151 et seq., and the
Norris–La Guardia Act (“NLA”), 29 U.S.C. § 101 et seq. See Pl.’s BBI Opp’n at 5–14. 3 This
3
The validity of such class arbitration waivers is currently pending before the D.C. Circuit, see Price-Simms,
Inc. v. NLRB, No. 15-1457 (D.C. Cir. filed Dec. 14, 2015), but that case has been held in abeyance pending the
11
issue is a question of arbitrability—one that the parties, by incorporating the rules of the AAA,
clearly and unmistakably agreed to arbitrate. Thus, BBI’s motion to compel arbitration is granted.
1. The Plaintiff and BBI Clearly and Unmistakably Agreed to Arbitrate
Gateway Questions of Arbitrability
Generally, “courts presume that the parties intend courts, not arbitrators,” to resolve
“disputes about ‘arbitrability,’” including “questions such as ‘whether the parties are bound by a
given arbitration clause,’ or ‘whether an arbitration clause in a concededly binding contract
applies to a particular type of controversy.’” BG Grp., 134 S. Ct. at 1206 (quoting Howsam v.
Dean Witter Reynolds, Inc., 537 U.S. 79, 84 (2002)). The Supreme Court has recognized,
however, that “parties can agree to arbitrate ‘gateway’ questions of ‘arbitrability,’ such as
whether the parties have agreed to arbitrate or whether their agreement covers a particular
controversy.” Rent-A-Center, 561 U.S. at 68–69. This “agreement to arbitrate a gateway issue is
simply an additional, antecedent agreement the party seeking arbitration asks the federal court to
enforce, and the FAA operates on this additional arbitration agreement just as it does on any
other.” Id. at 70.
In deciding “whether a party has agreed that arbitrators should decide arbitrability,”
courts “should not assume that the parties agreed to arbitrate arbitrability unless there is clear and
unmistakable evidence that they did so.” First Options, 514 U.S. at 944 (internal quotation
marks and alterations omitted); see also AT&T Techs., Inc. v. Commc’ns Workers of Am., 475
U.S. 643, 649 (1986) (“Unless the parties clearly and unmistakably provide otherwise, the
Supreme Court’s resolution of the issue in Murphy Oil USA, Inc. v. NLRB, 808 F.3d 1013 (5th Cir. 2015), cert.
granted, 137 S. Ct. 809 (2017) (addressing the question “[w]hether arbitration agreements with individual
employees that bar them from pursuing work-related claims on a collective or class basis in any forum are
prohibited as an unfair labor practice under 29 U.S.C. § 158(a)(1), because they limit the employees’ right under the
National Labor Relations Act to engage in ‘concerted activities’ in pursuit of their ‘mutual aid or protection,’ 29
U.S.C. § 157, and are therefore unenforceable under the saving clause of the Federal Arbitration Act, 9 U.S.C. § 2”).
The instant dispute need not be stayed for the reasons discussed infra, Part III.A.1–2.
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question of whether the parties agreed to arbitrate is to be decided by the court, not the
arbitrator.”); Skrynnikov v. Fed. Nat’l Mortg. Ass’n, 943 F. Supp. 2d 172, 176 (D.D.C. 2013)
(“[T]he question whether the parties have submitted a particular dispute to arbitration, i.e., the
‘question of arbitrability’ is ‘an issue for judicial determination unless the parties clearly and
unmistakably provide otherwise.’” (emphasis in original; alterations omitted) (quoting AT&T
Techs., 475 U.S. at 649)).
Here, the Arbitration Agreement provides that the plaintiff must arbitrate “[a]ny dispute
. . . against Aveda Institute (the ‘Institute’), or any of its parents, subsidiaries, officers, directors,
or employees, without limitation, . . . no matter how characterized, pleaded or styled.” Agreement
¶ 1. This “broad, all-encompassing language” is “clear evidence that the parties agreed to arbitrate
all issues” arising between them, including the question of arbitrability. W & T Travel Servs.,
LLC v. Priority One Servs., Inc., 69 F. Supp. 3d 158, 167 (D.D.C. 2014) (concluding that a
provision requiring the arbitration of “all claims, disputes and matters in question arising out of,
or relating to, this Subcontract” provided clear and convincing evidence of an intent to arbitrate
(internal quotation marks omitted)); see also Contec Corp. v. Remote Sol., Co., 398 F.3d 205,
211 (2d Cir. 2005) (finding that party to the contract “cannot now disown its agreed-to obligation
to arbitrate all disputes, including the question of arbitrability”); Avue Techs. Corp. v. DCI Grp.,
L.L.C., No. 06-cv-327, 2006 WL 1147662, at *7 (D.D.C. Apr. 28, 2006) (same).
The plaintiff and BBI also must arbitrate gateway questions for a second, independent
reason: the Arbitration Agreement incorporates the rules of the American Arbitration
Association (“AAA”), including Rule 14, which states that the arbitrator “shall have the power to
rule on his or her own jurisdiction, including any objections with respect to the existence, scope,
or validity of the arbitration agreement or to the arbitrability of any claim or counterclaim.”
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Consumer Arbitration Rules at R-14(a), AMERICAN ARBITRATION ASSOCIATION (Sept. 1, 2014),
https://www.adr.org/sites/default/files/Consumer%20Rules.pdf (visited Apr. 24, 2018);
Agreement ¶ 1. While the D.C. Circuit has not addressed this issue, this Court repeatedly has
held that adopting the AAA rules makes the issue of arbitrability one for the arbitrator, not the
court, to decide. See, e.g., Haire v. Smith, Currie & Hancock LLP, 925 F. Supp. 2d 126, 133
(D.D.C. 2013) (finding that “[i]n light of this caselaw . . . there is clear and unmistakable
evidence that the parties intended for an arbitrator to decide questions of arbitrability, including
challenges to the continued validity and existence of the arbitration provision” when the parties
incorporated the AAA rules into their arbitration agreement); Grynberg v. BP P.L.C., 585 F.
Supp. 2d 50, 54–55 (D.D.C. 2008) (finding that “[a]mple case law supports” the position that
“incorporation of the AAA Rules by reference constitutes ‘clear and unmistakable evidence’ that
the parties intended to submit the arbitrability determination to the arbitrator”).
Moreover, every circuit court to address this question has reached the same conclusion.
See, e.g., Brennan v. Opus Bank, 796 F.3d 1125, 1130 (9th Cir. 2015) (holding that
“incorporation of the AAA rules constitutes clear and unmistakable evidence that contracting
parties agreed to arbitrate arbitrability”); Fallo v. High-Tech Inst., 559 F.3d 874, 878 (8th Cir.
2009) (concluding “that the arbitration provision’s incorporation of the AAA Rules . . .
constitutes a clear and unmistakable expression of the parties’ intent to leave the question of
arbitrability to an arbitrator”); Awuah v. Coverall N. Am., Inc., 554 F.3d 7, 11 (1st Cir. 2009)
(stating that incorporation of the AAA rules “is about as ‘clear and unmistakable’ as language
can get”); Terminix Int’l Co., LP v. Palmer Ranch Ltd. P’ship, 432 F.3d 1327, 1332 (11th Cir.
2005) (“By incorporating the AAA Rules . . . into their agreement, the parties clearly and
unmistakably agreed that the arbitrator should decide whether the arbitration clause is valid.”);
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Contec, 398 F.3d at 211 (“We therefore conclude that as a signatory to a contract containing an
arbitration clause and incorporating by reference the AAA Rules, [the defendant] cannot now
disown its agreed-to obligation to arbitrate all disputes, including the question of arbitrability.”
(emphasis in original)).
Still other circuits have held the same regarding incorporation of the JAMS rules, which
are “substantively identical” to the AAA rules. 4 Simply Wireless, Inc. v. T-Mobile US, Inc., 877
F.3d 522, 527 (4th Cir. 2017); see also, e.g., id. at 528 (holding that, “in the context of a
commercial contract between sophisticated parties, the explicit incorporation of JAMS Rules
serves as ‘clear and unmistakable’ evidence of the parties’ intent to arbitrate arbitrability”);
Belnap v. Iasis Healthcare, 844 F.3d 1272, 1284 (10th Cir. 2017) (“[W]e conclude that by
incorporating the JAMS Rules into the Agreement, [the parties] clearly and unmistakably agreed
to submit arbitrability issues to an arbitrator.”); Cooper v. WestEnd Capital Mgmt., L.L.C., 832
F.3d 534, 546 (5th Cir. 2016) (“The express adoption of [the JAMS] rules presents clear and
unmistakable evidence that the parties agreed to arbitrate arbitrability.” (internal quotation marks
and alteration omitted)).
In sum, the Arbitration Agreement shows that the parties clearly and unmistakably agreed
to arbitrate any dispute arising between them, including disputes over arbitrability. 5
4
JAMS was formerly known as Judicial Arbitration and Mediation Services, Inc., but is now known simply
as “JAMS.”
5
Although the plaintiff challenges the validity of the class arbitration waiver, she does not specifically
challenge the validity of the provision delegating the resolution of all disputes to an arbitrator. “It is only when a
party challenges the delegation provision itself,” however, “that the district court intervenes.” Mercadante v. XE
Servs., LLC, 78 F. Supp. 3d 131, 137 (D.D.C. 2015) (internal quotation marks omitted). Thus, the Court must treat
the delegation provision “as valid under § 2 [of the FAA], and must enforce it under §§ 3 and 4, leaving any
challenge to the validity of the Agreement as a whole for the arbitrator.” Rent-A-Center, 561 U.S. at 72.
15
2. The Availability of Class Arbitration Is a Gateway Question
The plaintiff contends that the agreement is invalid due to its inclusion of a clause that
makes class adjudication unavailable to the plaintiff. 6 The availability of class arbitration is,
however, a gateway question of arbitrability. Given the clear and unmistakable evidence that the
parties intended to arbitrate such gateway questions, the enforceability of this provision and the
agreement as a whole must be decided by the arbitrator rather than by the Court.
Notably, even assuming that the plaintiff is correct that the class waiver is invalid, the
otherwise-valid Arbitration Agreement contains a severability clause, providing that “[i]f any
paragraph, sub-paragraph, provision, or clause herein is held invalid, said paragraph, sub-
paragraph, provision, or clause shall not affect any other paragraph, sub-paragraph, provision, or
clause that can have effect without the invalidated paragraph, sub-paragraph, provision, or
clause, and thus is severable one from the other.” Agreement ¶ 10; see also Booker v. Robert
Half Int’l, Inc., 413 F.3d 77, 85 (D.C. Cir. 2005) (concluding that severing an unenforceable
contract provision was appropriate when the agreement at issue contained a severability clause
and the plaintiff challenged “only one discrete illegal provision in the agreement”). The plaintiff
does not challenge any provision of the Arbitration Agreement other than the class arbitration
waiver, and accordingly, the Arbitration Agreement requires arbitration of the plaintiff’s
individual claims, whether or not the class arbitration waiver is enforceable.
Nevertheless, neither the Supreme Court nor the D.C. Circuit has addressed whether the
availability of class arbitration is a question of arbitrability. See Oxford Health Plans LLC v.
Sutter, 569 U.S. 564, 569 n.2 (2013) (“[T]his Court has not yet decided whether the availability
6
The majority of circuits to address this question have concluded that arbitration agreements containing
class waivers are enforceable. See, e.g., Cellular Sales of Mo., LLC v. NLRB, 824 F.3d 772, 776 (8th Cir. 2016);
D.R. Horton, Inc. v. NLRB, 737 F.3d 344, 362 (5th Cir. 2013); Richards v. Ernst & Young, LLP, 734 F.3d 871, 873–
74 (9th Cir. 2013); Sutherland v. Ernst & Young LLP, 726 F.3d 290, 297 & n.8 (2d Cir. 2013).
16
of class arbitration is a question of arbitrability.” (citing Stolt-Nielsen S.A. v. AnimalFeeds Int’l
Corp., 559 U.S. 662, 680 (2010))). All circuits that have weighed in, however, hold that “the
question whether an arbitration agreement permits classwide arbitration is a gateway matter,
which is reserved for judicial determination unless the parties clearly and unmistakably provide
otherwise.” Reed Elsevier, Inc. ex rel. LexisNexis Div. v. Crockett, 734 F.3d 594, 599 (6th Cir.
2013) (internal quotation marks omitted); see also Catamaran Corp. v. Towncrest Pharmacy,
864 F.3d 966, 972 (8th Cir. 2017) (concluding that the availability of class arbitration is a
“substantive question of arbitrability” to be determined by the courts, unless the parties “clearly
and unmistakably delegate the question to an arbitrator”); Dell Webb Cmtys., Inc. v. Carlson, 817
F.3d 867, 873 (4th Cir. 2016) (holding that “whether an arbitration clause permits class
arbitration is a gateway question of arbitrability”); Opalinski v. Robert Half Int’l Inc., 761 F.3d
326, 329 (3d Cir. 2014) (“[T]he availability of classwide arbitration is a substantive ‘question of
arbitrability’ to be decided by a court absent clear agreement otherwise.”).
This body of case law is persuasive. The availability of class arbitration bears directly on
the questions of “whose claims the arbitrator may resolve” and “whether a concededly binding
arbitration clause applies to a certain type of controversy.” Opalinski, 761 F.3d at 332–33
(internal quotation marks omitted). See also Catamaran, 864 F.3d at 972 (concluding that
whether the agreement permitted class arbitration was a “question[ ] concerning whether the
parties have submitted a particular dispute to arbitration” (internal quotation marks omitted)).
Unlike a subsidiary question, which “grow[s] out of the dispute and bear[s] on its final
disposition,” John Wiley & Sons, Inc. v. Livingston, 376 U.S. 543, 557 (1964), the availability of
class arbitration is “fundamental to the manner in which the parties will resolve their dispute,”
Reed Elsevier, 734 F.3d at 598. The plaintiff’s ability to bring class claims impacts whether the
17
Arbitration Agreement covers the parties’ dispute and which claims the arbitrator is empowered
to resolve. Accordingly, this question is “reserved for judicial determination unless the parties
clearly and unmistakably provide otherwise.” Reed Elsevier, 734 F.3d at 599 (internal quotation
marks omitted).
Although the leading decisions discussed above addressing this question each concluded
that the availability of class arbitration was a gateway question to be decided by the court, the
agreements at issue in those cases did not expressly mention class arbitration. See Opalinski,
761 F.3d at 329 (“Neither agreement mentions classwide arbitration.”); Dell Webb Cmtys., 817
F.3d at 877 (noting that “the sales agreement says nothing at all” about “whether [it] authorizes
class arbitration”); Reed Elsevier, 734 F.3d at 595 (“[T]he arbitration clause says nothing about
classwide arbitration.”); Catamaran, 864 F.3d at 969 (“Neither agreement uses the word ‘class’
or refers to class arbitration.”). Clear and unmistakable evidence of an intent to arbitrate
gateway questions was therefore lacking in each case. Unlike the agreements in those cases, the
Arbitration Agreement at issue here both expressly adopts the AAA rules and expressly states
that “any dispute[s] or claim[s]” must be “brought solely in [an] individual capacity, and not as a
plaintiff or class member in any purported class action, representative proceeding, mass action or
consolidated action.” Agreement ¶ 5. Thus, given the clear and unmistakable evidence of the
parties’ intent to arbitrate gateway questions, the availability of class arbitration is a question for
the arbitrator, not the Court, to decide.
3. Whether the Plaintiff Is an “Employee” Is a Gateway Question
The plaintiff’s primary argument is that the class arbitration waiver is unenforceable
because it is unlawful under the NLRA and the NLA. To be entitled to the protections of the
NLRA and the NLA, the plaintiff must have been an employee. See, e.g., 29 U.S.C. § 157
18
(“Employees shall have the right to self-organization . . . and to engage in other concerted activities
for the purpose of collective bargaining or other mutual aid or protection.” (emphasis added)). 7
Much like the availability of class arbitration, whether the plaintiff is an “employee” of
BBI is a gateway question of arbitrability that must be determined by an arbitrator, not the
Court. 8 As discussed, the parties have shown clear and unmistakable intent to arbitrate all
questions of arbitrability. Under the AAA rules, this delegation includes “any objections with
respect to the existence, scope, or validity of the arbitration agreement or to the arbitrability of
any claim or counterclaim.” Consumer Arbitration Rules at R-14(a), supra. Whether the
plaintiff was or was not an employee of BBI affects the scope of the Arbitration Agreement.
See, e.g., Muriithi v. Shuttle Exp., Inc., 712 F.3d 173, 179 (4th Cir. 2013) (concluding that the
question whether the plaintiff was an “independent contractor,” a “franchisee,” or an “employee”
7
Even if the merits were at issue in this motion, the plaintiff would face an uphill battle to establish her
status as an employee. “Whether a particular individual is an employee depends upon the facts” of the case at hand.
Physicians Nat’l House Staff Ass’n v. Fanning, 642 F.2d 492, 496 (D.C. Cir. 1980) (en banc). The National Labor
Relations Board itself has explained that vocational-school students are not employees. Towne Chevrolet, 230
N.L.R.B. 479, 480 (1977). Similarly, numerous courts addressing the same question under the Fair Labor Standards
Act (“FLSA”), 29 U.S.C. § 201 et seq., which uses the same definition of “employees” as the NLRA, have concluded
that cosmetology students are not “employees” for the purposes of the FLSA. See, e.g., Benjamin v. B & H Educ.,
Inc., 877 F.3d 1139, 1148 (9th Cir. 2017); Gerard v. Mitchell Sys., No. 14-cv-4999, 2016 WL 4479987, at *7 (C.D.
Cal. Aug. 22, 2016) (concluding that plaintiffs at a cosmetology school “were the primary beneficiaries of the
classroom clinic time” and that “[e]ven if Defendants sometimes incidentally benefitted, Plaintiffs benefitted by
completing the required hours for licensing” and “receiving the practical training required”); Hollins v. Regency Corp.,
144 F. Supp. 3d 990, 1007 (N.D. Ill. 2015), aff’d, 867 F.3d 830 (7th Cir. 2017); Jochim v. Jean Madeline Educ. Ctr. of
Cosmetology, Inc., 98 F. Supp. 3d 750, 758 (E.D. Pa. 2015) (concluding that the plaintiff was not an employee but
rather “a student who participated in a realistic clinic mimicking an actual salon as part of her education”); Ortega v.
Denver Inst. LLC, No. 14-cv-1351, 2015 WL 4576976, at *17 (D. Colo. July 30, 2015) (cosmetology students were
not employees under the FLSA); Atkins v. Capri Training Ctr., Inc., No. 13-cv-6820, 2014 WL 4930906, at *10
(D.N.J. Oct. 1, 2014) (plaintiff was not an employee because she “did not depend on [the salon] for either her
livelihood or continued employment particularly since Plaintiff was not paid for her work at the [salon]”).
8
BBI contends that the plaintiff “failed to provide any facts and made no attempt to conclusively establish her
implied argument that she is an ‘employee’ under the NLRA.” BBI Reply Supp. Mot. Compel (“BBI Reply”) at 5,
ECF No. 29. This claim is belied by the plaintiff’s amended complaint, in which she argues that “[a]lthough
considered by Defendants for purposes of labor laws as ‘trainees,’ the students are actually employees who are
economically integrated into Defendants’ profitable hair salons, and controlled by Defendants’ common policies and
practices.” Am. Compl. ¶ 21; see also Pl.’s BBI Opp’n at 3 (“While Defendant may consider Ms. Sakyi and other
Aveda Institute enrollees to be ‘trainees’ for purposes of labor laws, they actually serve as employees who are
economically integrated into Defendant’s profitable business, and are controlled by Defendants’ common policies
and practices.”).
19
fell within the scope of the arbitration clause). If she was not an employee, then she would not
be covered by the NLRA and the NLA and those statutes would have no impact on the
enforceability of the Arbitration Agreement. If, on the other hand, she was an employee, then
the NLRA and the NLA would apply and the question whether those statutes invalidate a class
arbitration waiver would be central to resolving the case. The plaintiff’s employment status thus
must be resolved before addressing the merits of her claim and is therefore a threshold question
of arbitration that the parties clearly and unmistakably agreed to arbitrate.
B. The Plaintiff Must Arbitrate Her Claims against ELC and Aveda
Although ELC and Aveda Corporation are not signatories to the Arbitration Agreement,
“‘traditional principles’ of state law allow a contract to be enforced by or against nonparties to
the contract through,” inter alia, “‘assumption, piercing the corporate veil, alter ego,
incorporation by reference, third-party beneficiary theories, waiver and estoppel.’” Arthur
Andersen, 556 U.S. at 631 (quoting 21 R. Lord, WILLISTON ON CONTRACTS § 57:19 at 183 (4th
ed. 2001)); see also Oehme, van Sweden & Assocs., Inc. v. Maypaul Trading & Servs. Ltd., 902
F. Supp. 2d 87, 97 (D.D.C. 2012) (“A nonsignatory to an arbitration agreement may be bound by
that agreement under traditional principles of contract and agency law.” (citing Arthur Andersen,
556 U.S. at 631)).
ELC and Aveda argue that they may enforce the Arbitration Agreement because they are
third-party beneficiaries to the Agreement and because the claims against them are so
intertwined with the claims against BBI that the plaintiff is equitably estopped from rejecting
arbitration. See ELC Mem. at 5–8. The plaintiff contests these points and also argues that ELC
and Aveda have conceded that jurisdiction is appropriate in district court. See Pl.’s Opp’n Defs.’
Mot. Compel (“Pl.’s ELC Opp’n”) at 2–8, ECF No. 30. For the reasons described below, the
plaintiff’s claims against ELC and Aveda also must be arbitrated.
20
1. ELC and Aveda Have Not Waived or Forfeited Their Rights to Compel
Arbitration
A defendant seeking to invoke the right to arbitration must do so “on the record at the first
available opportunity, typically in filing his first responsive pleading or motion to dismiss.”
Zuckerman Spaeder, LLP v. Auffenberg, 646 F.3d 919, 922 (D.C. Cir. 2011). Similarly, “a party
who has actively participated in litigation or otherwise acted in a manner inconsistent with an
intent to arbitrate” has waived the right to arbitrate. Id.; see also Nat’l Found. for Cancer Research
v. A.G. Edwards & Sons, Inc., 821 F.2d 772, 774 (D.C. Cir. 1987) (noting that a defendant may
waive a right to arbitrate by “act[ing] inconsistently with the arbitration right”); Cho v. Mallon &
McCool, LLC, 263 F. Supp. 3d 226, 230 (D.D.C. 2017) (finding waiver of right to arbitrate when
the party seeking arbitration “vigorous[ly] and intentional[ly]” litigated its claims).
Nevertheless, “[a] defendant who delays seeking a stay pending arbitration until after his
first available opportunity might still prevail on a later stay motion provided his delay did not
prejudice his opponent or the court.” Zuckerman Spaeder, 646 F.3d at 923 (concluding right to
arbitrate had been forfeited when the defendant sought to compel arbitration eight months after
filing his answer, a delay that “imposed substantial costs upon [the plaintiff] and the district
court”); Kelleher v. Dream Catcher, L.L.C., 263 F. Supp. 3d 253, 254 (D.D.C. 2017) (finding
that the defendant had forfeited its right to move for arbitration after waiting nearly six months to
move for arbitration); Cho, 263 F. Supp. 3d at 230 (finding that the plaintiff had forfeited his
right to invoke arbitration by waiting thirteen months into the litigation before requesting
arbitration, “impos[ing] substantial costs on Defendants and on th[e] Court”).
The plaintiff argues that, because ELC and Aveda did not object to venue, diversity
jurisdiction, or personal jurisdiction in their answers to the plaintiff’s complaint, see Def. ELC
Answer Compl. at 4, ECF No. 6; Def. Aveda Corp. Answer Am. Compl. (“Aveda Answer”) at 4,
21
ECF No. 18, “Defendants have already conceded that this Court is the appropriate forum for
adjudicating this dispute, and cannot retreat from this position now.” Pl.’s ELC Opp’n at 8. The
plaintiff is wrong. ELC and Aveda moved to compel arbitration on February 27, 2018,
approximately three months after ELC answered the amended complaint and approximately one
month after Aveda answered the amended complaint. See generally Def. ELC Answer Am.
Compl., ECF No. 11; Aveda Answer. These slight delays did not prejudice either the plaintiff or
the Court, and indeed, the plaintiff does not argue otherwise. See Pl.’s ELC Opp’n at 8.
Moreover, as nonsignatories to the Arbitration Agreement, ELC and Aveda did not learn
about the Arbitration Agreement until after BBI had filed its motion to compel, alerting the Court
and the nonsignatory defendants to the existence of the Arbitration Agreement. Defs. ELC &
Aveda Corp. Reply Supp. Mot. Compel (“ELC Reply”) at 8, ECF No. 31. ELC and Aveda
promptly moved to compel arbitration upon learning of the Arbitration Agreement, filing their
motion only two weeks after BBI filed its motion. Thus, ELC and Aveda have neither waived
nor forfeited their right to compel arbitration, nor have they acted inconsistently with an intent to
arbitrate the claims against them.
2. ELC and Aveda Are Not Third-Party Beneficiaries to the Arbitration
Agreement
Under District of Columbia law, “a third party may sue to enforce contract provisions if
the contracting parties intended for the third party to benefit directly from the contract.” Kelleher
v. Dream Catcher, L.L.C. (“Kelleher II”), 278 F. Supp. 3d 221, 224 (D.D.C. 2017) (citing Hossain
v. JMU Props., LLC, 147 A.3d 816, 820 (D.C. 2016)). This intent may be either express or
implied. See Oehme, van Sweden & Assocs., 902 F. Supp. 2d at 100 (permitting a third party to
enforce a contract if “‘the contracting parties had an express or implied intention to benefit
directly’ the party urged to be a third-party beneficiary” (quoting Fort Lincoln Civic Ass’n v. Fort
22
Lincoln New Town Corp., 944 A.2d 1055, 1064 (D.C. 2008))). While “[t]he absence of the third
party’s name from the contract is not fatal,” Monument Realty LLC v. Wash. Metro. Area Transit
Auth., 535 F. Supp. 2d 60, 70 (D.D.C. 2008), the record must provide evidence that the party’s
identity was “ascertainable from either the terms of the contract or the circumstances surrounding
its creation,” Kelleher II, 278 F. Supp. 3d at 224; see also Hossain, 147 A.3d at 820. Courts will
read the contract “as a whole to determine whether ‘the third party’s benefit . . . is intended or
incidental,’” Hossain, 147 A.3d at 820 (alteration in original) (quoting W. Union Tel. Co. v.
Massman Constr. Co., 402 A.2d 1275, 1277 (D.C. 1979)), and will consider factors including
whether the nonparty “clearly stood to benefit” from the agreement at issue and whether the
nonparty’s “involvement [was] plainly ascertainable from the four corners of the contract,” id.;
see also Kelleher II, 278 F. Supp. 3d at 225.
In this case, ELC’s and Aveda’s interests in the Arbitration Agreement are not “plainly
ascertainable from the four corners of the contract.” Hossain, 147 A.3d at 820. The Arbitration
Agreement does not mention ELC. While the Agreement has a header on both pages reading
“AVEDA INSTITUTE,” accompanied by the Institute’s logo, the Agreement does not mention
Aveda Corporation, the Aveda entity that remains a party to this action. Indeed, the litigation
history in this case shows that Aveda Corporation was not “ascertainable from the contract and
the circumstances of the contract.” Id. (internal quotation marks omitted). The plaintiff initially
brought this suit against AII and ELC. See Compl. at 1. After this case was removed to federal
district court, AII moved to dismiss the claims against AII based on a lack of personal
jurisdiction, explaining that the plaintiff had sued the wrong defendant: AII is “a private
educational institution that owns and operates two cosmetology schools in the United States,
which do business as the Aveda Institute of New York and Aveda Institute of Minneapolis,” and
23
AII “does not manage, operate or have an ownership interest in any school in the District of
Columbia.” AII Mem. at 2. Rather, AII “has a licensing agreement with Aveda Corporation to
use Aveda Institute curriculum and the school name ‘Aveda Institute.’” Id. The plaintiff
understandably thought that AII was the correct defendant based on the corporate logo on her
Arbitration Agreement, and consequently she was not “clearly aware” that Aveda Corporation
and/or its parent company, ELC, “stood to benefit” from the Arbitration Agreement. Kelleher II,
278 F. Supp. 3d at 225.
Notably, this result may have been different if the record provided evidence regarding the
relationship between BBI and Aveda Corporation. If, like former defendant AII, BBI were a
wholly owned subsidiary of Aveda Corporation, see Def. ELC LCvR 7.1 Disclosure Stmt.
(“ELC Disclosure Stmt.”) at 1, ECF No. 8, then Aveda Corporation and its parent company ELC
would be third-party beneficiaries under the plain terms of the contract. See Agreement ¶ 1
(requiring arbitration of any claims against Aveda Institute “or any of its parents, subsidiaries,
officers, directors, or employees”). Similarly, if BBI were a licensee of Aveda Corporation’s
“Aveda Institute” name, then Aveda Corporation might be a third-party beneficiary of the
Arbitration Agreement. The record provides no indication of the relationship between BBI and
Aveda Corporation, however, and BBI’s corporate disclosure statement avers that it has no
“parent companies, subsidiaries, or affiliates” with “any outstanding securities in the hands of the
public.” Def. BBI LCvR 7.1 Disclosure Stmt. (“BBI Disclosure Stmt.”) at 1, ECF No. 26.
Without more information, the involvement of ELC and Aveda in this contract is not plainly
ascertainable from the four corners of the Agreement.
3. ELC and Aveda Can Compel Arbitration Based on Equitable Estoppel
ELC and Aveda may nonetheless enforce the Arbitration Agreement based on the
principle of equitable estoppel. “Under the doctrine of estoppel, a non-signatory can compel
24
arbitration with a signatory ‘when the non-signatory is seeking to resolve issues that are
intertwined with an agreement that the signatory has signed.’” Riley v. BMO Harris Bank, N.A.,
61 F. Supp. 3d 92, 98–99 (D.D.C. 2014) (quoting Fox v. Comput. World Servs. Corp., 920 F.
Supp. 2d 90, 103 (D.D.C. 2013)); see also Aggarao v. MOL Ship Mgmt. Co., 675 F.3d 355, 373
(4th Cir. 2012) (“[A] nonsignatory to an arbitration clause may, in certain situations, compel a
signatory to the clause to arbitrate the signatory’s claims against the nonsignatory despite the fact
that the signatory and nonsignatory lack an agreement to arbitrate.” (internal quotation marks
omitted)). “[T]he propriety of applying the equitable estoppel doctrine . . . is reinforced” when
the parties have a relationship that “‘either supports the conclusion that the signatory had
consented to extend its agreement to the non-signatory, or, otherwise put, made it inequitable for
the signatory to refuse to arbitrate on the ground that it had made no agreement with the non-
signatory.’” Riley, 61 F. Supp. 3d at 101 (alterations omitted) (quoting Sokol Holdings, Inc. v.
BMB Munai, Inc., 542 F.3d 354, 361 (2d Cir. 2008)); see also Grigson v. Creative Artists Agency
L.L.C., 210 F.3d 524, 528 (5th Cir. 2000) (“[E]quitable estoppel is warranted when the signatory
to the contract containing an arbitration clause raises allegations of substantially interdependent
and concerted misconduct by both the nonsignatory and one or more of the signatories to the
contract. Otherwise the arbitration proceedings between the two signatories would be rendered
meaningless and the federal policy in favor of arbitration effectively thwarted.” (emphasis
omitted) (quoting MS Dealer Serv. Corp. v. Franklin, 177 F.3d 942, 947 (11th Cir. 1999))).
Applying the doctrine of equitable estoppel often “requires a multifactor factual and legal
inquiry to determine whether the issues to be litigated by the non-signatory and signatory are
sufficiently intertwined with the issues subject to arbitration.” DMSC Inc. v. Convera Corp., 349
F.3d 679, 683–84 (D.C. Cir. 2003), abrogated on other grounds by Arthur Andersen, 556 U.S.
25
624 (2009). For example, when “there would be no claim against the non-signatory defendant
but for the contract, applying the doctrine of estoppel is appropriate.” Kelleher II, 278 F. Supp.
3d at 225 (citing Riley, 61 F. Supp. 3d at 99); see also Ragone v. Atl. Video at Manhattan Ctr., 595
F.3d 115, 126–27 (2d Cir. 2010) (“[A] non-signatory to an arbitration agreement may compel a
signatory to that agreement to arbitrate a dispute where a careful review of the relationship among
the parties, the contracts they signed, and the issues that had arisen among them discloses that the
issues the nonsignatory is seeking to resolve in arbitration are intertwined with the agreement
that the estopped party has signed.” (internal quotation marks and alteration omitted)).
In this case, the plaintiff’s claims against ELC and Aveda are derived from and
intertwined with her claims against BBI such that the doctrine of equitable estoppel applies.
Throughout the Amended Complaint, the plaintiff “asserts the exact same claims, based on the
same operative set of facts,” Kelleher II, 278 F. Supp. 3d at 225–26, against all three defendants,
discussing the “Defendants” generally without specifying which claims pertain to which defendant.
See, e.g., Am. Compl. ¶ 1 (“This work primarily benefitted Defendants, who charged the clients
for the work performed and charged the students tuition higher than peer institutions, but did not
pay students for the work they did, which was not in the nature of training.”); id. ¶ 3 (“Defendants
have violated provisions of the Washington D.C. Consumer Protection Procedures Act (‘CPPA’)
by marketing that its cosmetology school was superior to its peer institutions because of the
‘training’ it provided on guests, which, in reality, amounted to hundreds of hours of unsupervised,
free labor for Defendants.”); id. ¶ 30 (“Defendants uniformly failed to pay Plaintiff and other
class members a minimum wage and failed to pay all wages earned in a timely manner.”); id.
¶ 44 (“Plaintiff and Class Members performed unpaid work controlled and required by Defendants
and pursued necessarily and primarily for the benefit of Defendants and their business.”).
26
On the face of the complaint, the plaintiff’s claims against BBI cannot be separated from
her claims against ELC and Aveda as she has brought “identical legal claims against all
Defendants.” ELC Reply at 1. Moreover, the plaintiff agreed to arbitrate “[a]ny dispute” she had
against BBI “or any of its parents, subsidiaries, officers, directors, or employees.” Agreement ¶ 1.
Thus, although the plaintiff claims that her “consumer protection and wage theft claims arise
from Washington D.C. statutes, rather than breach of a contract with the arbitration agreement,”
Pl.’s ELC Opp’n at 5, those claims still fall within the scope of the broadly worded Arbitration
Agreement. Given the lack of clarity about which of the plaintiff’s claims, if any, involve
signatory BBI alone, the issues that the plaintiff seeks to litigate against nonsignatories ELC and
Aveda are “sufficiently intertwined with the issues subject to arbitration” to invoke equitable
estoppel. DMSC, 349 F.3d at 683–84.
Indeed, requiring arbitration between the plaintiff and BBI, while allowing litigation
between the plaintiff, ELC, and Aveda, would deprive BBI of the benefit of the Arbitration
Agreement. As discussed, the plaintiff’s claims against ELC and Aveda are “plainly intertwined
with those against the signatory to the contract.” Kelleher II, 278 F. Supp. 3d at 226 (internal
quotation marks omitted). Thus, resolving the plaintiff’s claims against ELC and Aveda through
litigation would likely require the joinder of BBI in order to determine which claims apply to
ELC and Aveda rather than to BBI. Furthermore, because the arbitration proceedings between
the plaintiff and BBI would be confidential, see Agreement ¶ 8, witnesses would need to be
deposed twice—once in arbitration and once in litigation—imposing additional costs on the
parties and their witnesses. See ELC Reply at 9. Accordingly, because the plaintiff’s claims
against ELC and Aveda are so intertwined with the claims against BBI, ELC and Aveda may
enforce the Arbitration Agreement under the doctrine of equitable estoppel.
27
Finally, after filing her briefs in response to the defendants’ motions, the plaintiff notified
the Court of a supplemental authority from the Seventh Circuit, A.D. v. Credit One Bank, N.A.,
885 F.3d 1054 (7th Cir. 2018). That case, however, is not binding on this Court and does not
support the plaintiff’s argument. In A.D., a minor brought a putative class action, by and through
her mother, under the Telephone Consumer Protection Act seeking compensation for telephone
calls placed by defendant Credit One Bank to her cell phone in an attempt to collect a debt she
did not owe. Id. at 1057. The minor’s mother had opened a credit card account with Credit One
and signed a standard cardholder agreement, which included an arbitration provision. Id. at
1058. The mother occasionally used the minor’s cell phone to access the account information,
causing Credit One’s caller-identification software to link the minor’s cell phone number with
the mother’s account. Id. When Credit One moved to compel arbitration, the minor argued that,
because she was not a signatory to agreement with the arbitration provision, she could not be
compelled to arbitrate her claims. Id. at 1058–59. The Seventh Circuit agreed, holding that the
minor “had no relationship, contractual or otherwise, with Credit One” and “derived no direct
benefit from the cardholder agreement.” Id. at 1064.
The plaintiff in this case contends that A.D. supports her position because, like the minor
in A.D., “Defendants Estee Lauder and Aveda Corporation are not signatories to the arbitration
agreement” and “a party cannot be compelled to arbitrate with a non-signatory unless there was
an intention to benefit the third party.” Pl.’s Notice Supp. Auth. (“Pl.’s Notice”) at 2, ECF No.
32. In A.D., however, the minor had no relationship with the defendant corporation and had not
signed the arbitration agreement that the defendant was attempting to enforce. In this case, the
plaintiff has signed the arbitration agreement and a nonsignatory is attempting to enforce the
agreement executed by the plaintiff. This case is instead, as the defendants argue, more like
28
Khan v. Parsons Glob. Servs., Ltd., 480 F. Supp. 2d 327 (D.D.C. 2007), rev’d on other grounds,
521 F.3d 421 (D.C. Cir. 2008), in which a plaintiff filed a lawsuit against his employer even
though the employment agreement he had entered into with the employer contained an
arbitration agreement. Id. at 340; see also Defs.’ Resp. Pl.’s Subm. Supp. Auth. at 2, ECF No.
33. The employer’s corporate affiliates, who were not signatories to the employment agreement,
also sought to enforce the arbitration clause. Khan, 480 F. Supp. 2d at 340. The Court concluded
that equitable estoppel applied, noting that “courts have been ‘willing to estop a signatory from
avoiding arbitration with a nonsignatory when the issues the nonsignatory is seeking to resolve in
arbitration are intertwined with the agreement that the estopped party has signed.’” Id. at 341
(quoting Thomson-CSF, S.A. v. Am. Arbitration Ass’n, 64 F.3d 773, 779 (2d Cir. 1995)).
Here, the plaintiff asserts a relationship with all three defendants, as evidenced by her
referral, throughout the complaint, to “the defendants” and the defendants’ conduct. If the
plaintiff truly had no relationship with ELC and Aveda, she would have had no need to bring suit
against those companies in addition to BBI. ELC and Aveda may therefore enforce the
Arbitration Agreement pursuant to the doctrine of equitable estoppel.
C. This Case Will Be Dismissed in Favor of Arbitration
There is presently a circuit split on the question whether, when a motion to compel
arbitration is granted, the case should be stayed pending the resolution of arbitration or rather
dismissed in favor of arbitration. 9 This case does not require consideration of that circuit split
9
The majority of circuits to address this question have held that dismissal is appropriate if all of the claims
raised in the action are subject to arbitration. See, e.g., Johnmohammadi v. Bloomingdale’s, Inc., 755 F.3d 1072,
1073–74 (9th Cir. 2014) (“We have held that, notwithstanding the language of § 3, a district court may either stay
the action or dismiss it outright when, as here, the court determines that all of the claims raised in the action are
subject to arbitration.”); Dialysis Access Ctr., LLC v. RMS Lifeline, Inc., 638 F.3d 367, 372 (1st Cir. 2011) (“Where
one side is entitled to arbitration of a claim brought in court, in this circuit a district court can, in its discretion,
choose to dismiss the law suit, if all claims asserted in the case are found arbitrable.” (internal quotation marks and
citations omitted)); Ozormoor v. T-Mobile USA, Inc., 354 F. App’x. 972, 975 (6th Cir. 2009) (“[Plaintiff] challenges
the dismissal of his suit, asserting that 9 U.S.C. § 3 requires district courts to stay suits pending arbitration rather
29
because the parties expressly agreed, in the Arbitration Agreement, that neither party would “file
any lawsuit against the other in any Court” and that “any suit filed in violation of this provision
shall be promptly dismissed in favor of arbitration.” Agreement ¶ 3. Thus, the plaintiff’s claims
will be referred to arbitration and this case will be dismissed without prejudice. 10
IV. CONCLUSION
For the foregoing reasons, defendant BBI’s Motion to Dismiss and Compel Arbitration
and defendants ELC and Aveda Corporation’s Motion to Dismiss and Compel Arbitration, or in
the Alternative, to Stay, are granted. Accordingly, this matter is referred to arbitration and
dismissed without prejudice. An appropriate Order accompanies this Memorandum Opinion.
Date: April 25, 2018
__________________________
BERYL A. HOWELL
Chief Judge
than dismiss them. We have already rejected that argument.”); Choice Hotels Int’l, Inc. v. BSR Tropicana Resort,
Inc., 252 F.3d 707, 709–10 (4th Cir. 2001) (“Notwithstanding the terms of § 3, however, dismissal is a proper
remedy when all of the issues presented in a lawsuit are arbitrable.”); Alford v. Dean Witter Reynolds, Inc., 975 F.2d
1161, 1164 (5th Cir. 1992) (“The weight of authority clearly supports dismissal of the case when all of the issues
raised in the district court must be submitted to arbitration.” (emphasis in original)). At least three circuits hold that
a case should be stayed pending arbitration rather than dismissed. See, e.g., Cont’l Cas. Co. v. Am. Nat’l Ins. Co.,
417 F.3d 727, 732 n.7 (7th Cir. 2005) (“[T]he proper course of action when a party seeks to invoke an arbitration
clause is to stay the proceedings pending arbitration rather than to dismiss outright.” (emphasis in original)); Lloyd v.
HOVENSA, LLC, 369 F.3d 263, 269 (3d Cir. 2004) (“[T]he District Court was obligated under 9 U.S.C. § 3 to grant
the stay once it decided to order arbitration.”); Adair Bus Sales, Inc. v. Blue Bird Corp., 25 F.3d 953, 955 (10th Cir.
1994) (“The proper course, therefore, would have been for the district court to grant Defendant’s motion and stay
the action pending arbitration.”).
10
BBI and ELC request dismissal “with prejudice” without articulating why such dismissal, rather than
without prejudice, would be appropriate in this case. See BBI Mem. at 10; ELC Mem. at 10. In this case, the
arbitrator is tasked with addressing several gateway questions of arbitrability, including whether the class arbitration
waiver is enforceable and whether the plaintiff was an employee, and thus the arbitrator may still conclude that some
of the plaintiff’s claims are not arbitrable. See supra, Part III.A.2–3. Thus, if this case were dismissed with
prejudice, the plaintiff “would effectively be deprived of legal recourse, a most unjust result.” Frank v. Am. Gen.
Fin., Inc., 23 F. Supp. 2d 1346, 1350 n.3 (S.D. Ala. 1998); see also Jones v. Titlemax of Ga., Inc., No. 05-cv-1154,
2006 WL 562189, at *10 (N.D. Ga. Mar. 7, 2006) (“[T]he Court finds that a stay, not dismissal, is the appropriate
course where, as here, the threshold question of whether a claim is arbitrable is itself a matter of dispute to be
resolved through arbitration.”).
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