English v. Washington Metropolitan Area Transit Authority ( 2017 )


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  •                             UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLUMBIA
    )
    CHIMWALA F. ENGLISH,                             )
    )
    Plaintiff,                                       )
    )
    v.                                               ) Civil Action No. 16-02335 (ABJ/RMM)
    )
    WASHINGTON METROPOLITAN AREA                     )
    TRANSIT AUTHORITY,                               )
    )
    Defendant.                                       )
    MEMORANDUM OPINION
    Three discovery motions are pending before the Court. Plaintiff Chimwala F. English
    (“Plaintiff” or “Ms. English”) filed a Motion to Compel [ECF No. 12], which challenges the
    completeness of Defendant Washington Metropolitan Area Transit Authority’s (“Defendant” or
    “WMATA”) responses to certain interrogatories and requests for production of documents.
    WMATA filed a Motion for Protective Order [ECF No. 15], which seeks to prohibit Ms. English
    from taking a Federal Rule of Civil Procedure 30(b)(6) deposition of designated WMATA
    employees. Ms. English opposed that motion and filed a Cross-Motion to Compel WMATA’s
    Deposition [ECF No. 17], which seeks to compel Defendant WMATA to designate and produce
    a witness to appear and testify at the 30(b)(6) deposition. The District Judge presiding over this
    case has referred all discovery disputes to the undersigned Magistrate Judge pursuant to Local
    Civil Rule 72.2(a). See Order, ECF No. 21. Having reviewed the parties’ written submissions,
    the arguments presented at the July 17, 2017 motions hearing, and the entire record herein, the
    Court will grant-in-part and deny-in-part Ms. English’s Motion to Compel [ECF No. 12], deny
    Defendant’s Motion for Protective Order [ECF No. 15], and grant Ms. English’s Cross-Motion to
    Compel [ECF No. 17] for the reasons set forth below.
    BACKGROUND
    Factual and Procedural History1
    On the morning of September 3, 2015, Reginald Burrell boarded WMATA Bus 2360.
    Compl. ¶ 7, ECF No. 1. Mr. Burrell felt lightheaded, and subsequently informed the WMATA
    bus driver that he was not feeling well. Id. ¶¶ 8, 10. Mr. Burrell exited the bus at the next stop
    from the passenger side door. Id. Upon exiting, Mr. Burrell attempted to steady himself by
    leaning on the side of the bus. Id. ¶ 11. Shortly thereafter, the bus driver began to drive away
    from the curb. Id. ¶ 12. Mr. Burrell was dragged under the rear right portion of the bus and
    injured. Id. ¶ 13. After the accident Mr. Burrell was taken to Washington Hospital Center,
    where he remained until he died on September 8, 2015. Id. ¶ 17.
    On November 28, 2016, Ms. English, daughter of Reginald Burrell, filed this action
    against WMATA alleging negligence and negligence per se in claims for wrongful death and a
    survival action. See Compl. Ms. English asserts that the incident on September 3, 2015 (“the
    Incident”) was the direct, sole, and proximate result of the negligence of WMATA’s bus driver.
    Id. ¶¶ 21, 58. Ms. English alleges that the bus driver owed Mr. Burrell “a duty of care to operate
    the WMATA bus in a proper fashion with the degree of care and skill that a reasonably
    competent driver would have exercised under similar circumstances.” Id. at ¶¶ 22, 59. Ms.
    English contends that WMATA, through its bus driver, breached the applicable duties and
    standards of care owed to Mr. Burrell and thus was negligent, negligent per se, or both. Id. at ¶¶
    51, 87. WMATA admits that at all relevant times the bus driver was acting within the scope of
    1
    Given the procedural posture of the case, the Court relies on the facts alleged in the
    Complaint.
    2
    his employment as a WMATA bus operator, but denies that it or the driver was negligent.
    Answer 2–3, ECF No. 5.
    In April 2017, after the parties notified the Court that they had a pending discovery
    dispute, Judge Amy Berman Jackson referred that dispute to the undersigned for resolution. See
    Referral to Magistrate Judge Order, ECF No. 9. The parties filed a joint Status Report outlining
    the nature and scope of outstanding discovery disputes, and the undersigned subsequently held a
    Telephonic Discovery Conference. See Status Report, ECF No. 10; April 19, 2017 Minute
    Entry. At that conference, the Court set a schedule for briefing of the outstanding discovery
    disputes.
    Ms. English subsequently filed a Motion to Compel [ECF No. 12], WMATA sought a
    Protective Order to preclude a Rule 30(b)(6) deposition [ECF No. 15], and Ms. English cross-
    moved to compel WMATA to produce a witness for the 30(b)(6) deposition [ECF No. 16]. The
    Motion to Compel concerns WMATA’s responses to a number of Ms. English’s interrogatories
    and requests for production of documents. In that motion, Ms. English requests that WMATA
    produce a privilege log that fully complies with the Federal Rules of Civil Procedure, requests an
    in camera review of redacted documents to ensure that all non-privileged information has been
    released to Plaintiff, and seeks to compel WMATA to provide relevant and discoverable
    information and documents in response to her interrogatories and requests for production. See
    Pl.’s Mot. to Compel 1–2, ECF No. 12.
    The Motion for Protective Order seeks to prohibit Ms. English from taking a Rule
    30(b)(6) deposition for which WMATA was asked to designate one or more witnesses to testify
    regarding eighteen topics. See Mot. for Protective Order of WMATA 1 (Def.’s Mot. for
    Protective Order), ECF No. 15 & Ex. 1, ECF No. 15-2 (Notice of Fed. R. Civ. P. 30(b)(6) Dep.
    3
    of Def. Wash. Metro. Area Transit Auth.). In its motion, WMATA challenges the scope of Ms.
    English’s request for a 30(b)(6) deposition and questions the deposition’s purpose, indicating
    that it duplicates other discovery requests and appears intended to burden or harass. See Def.’s
    Mot. for Protective Order 2. In her response, Ms. English cross-moves to compel the deposition.
    See Pl.’s Opp’n to Def.’s Mot. for Protective Order and Cross-Mot. to Compel WMATA’s Dep.
    9, ECF Nos. 16 & 17.
    On July 6, 2017, Judge Jackson expanded the referral to encompass the resolution of all
    discovery disputes. See Order, ECF No. 21. The undersigned held a motions hearing on July 17,
    2017, and on July 18, 2017 requested supplemental briefing regarding the applicability of the
    work product protection. See Order, ECF No. 25.
    LEGAL STANDARDS
    I.     Motion to Compel Responses to Interrogatories and Requests for Production
    Under Federal Rule of Civil Procedure 37, a party seeking discovery through an
    interrogatory under Rule 33 or the production of documents under Rule 34, and who believes
    that the opposing party has failed to meet its obligations under the relevant Rules, may — after
    conferring in good faith with the opposing party — seek to compel a response. See Fed. R. Civ.
    P. 37(a)(1), 37(a)(3)(B)(iii)–(iv). To satisfy Rule 33, “[a] party to whom an interrogatory is
    propounded ‘must provide true, explicit, responsive, complete, and candid answers.’”
    Guantanamera Cigar Co. v. Corporacion Habanos, S.A., 
    263 F.R.D. 1
    , 7 (D.D.C. 2009)
    (quoting Equal Rights Ctr. v. Post Props., Inc., 
    246 F.R.D. 29
    , 32 (D.D.C. 2007)); see Fed. R.
    Civ. P. 33(b)(3) (“Each interrogatory must, to the extent it is not objected to, be answered
    separately and fully in writing under oath.”). A party served with Rule 34 requests for
    production must produce or allow inspection of the requested records unless it has asserted a
    4
    viable objection. See Fed. R .Civ. P. 34(b)(2). Rule 37 further provides that evasive or
    incomplete answers or responses to written discovery requests will be treated as a failure to
    answer or respond. Fed. R. Civ. P. 37(a)(4).
    A party may serve written interrogatories or requests for production provided such
    requests fall within the scope of Rule 26(b). Fed. R. Civ. P. 33(a)(2) (“An interrogatory may
    relate to any matter that may be inquired into under Rule 26(b)”); Fed. R. Civ. P. 34(a) (“A party
    may serve on any other party a request within the scope of Rule 26(b)”). Rule 26(b) permits
    parties to “obtain discovery regarding any nonprivileged matter that is relevant to any party's
    claim or defense and proportional to the needs of the case.” Fed. R. Civ. P. 26(b)(1).
    Where a relevance objection has been raised, the moving party seeking to compel
    discovery “must demonstrate that the information sought to be compelled is discoverable.”
    Meijer, Inc. v. Warner Chilcott Holdings Co., III, 
    245 F.R.D. 26
    , 30 (D.D.C. 2007); see also
    Felder v. Wash. Metro. Area Transit Auth., 
    153 F. Supp. 3d 221
    , 224 (D.D.C. 2015). Once that
    showing has been made, “the burden shifts to the non-moving party ‘to explain why discovery
    should not be permitted.’” Felder, 153 F. Supp. 3d at 224 (quoting Jewish War Veterans of the
    U.S., Inc. v. Gates, 
    506 F. Supp. 2d 30
    , 42 (D.D.C. 2007)); see also United States v. All Assets
    Held at Bank Julius Baer & Co., 
    202 F. Supp. 3d 1
    , 6 (D.D.C. 2016).
    II.    Motion for Protective Order
    Under Federal Rule of Civil Procedure 26, a party may move for a protective order “on
    matters relating to a deposition.” Fed. R. Civ. P. 26(c)(1). “[F]or good cause,” the court may
    “issue an order to protect a party or person from annoyance, embarrassment, oppression, or
    undue burden or expense.” 
    Id.
     The party requesting the protective order bears the burden of
    showing good cause. Alexander v. FBI, 
    186 F.R.D. 71
    , 75 (D.D.C. 1998). In meeting this
    5
    burden, the party “must make a specific demonstration of facts in support of the request as
    opposed to conclusory or speculative statements about the need for a protective order and the
    harm which will be suffered without one.” Alexander, 186 F.R.D. at 75; see also Huthnance v.
    Dist. of Columbia, 
    255 F.R.D. 285
    , 296 (D.D.C. 2008).
    DISCUSSION
    “The Federal Rules of Civil Procedure encourage the exchange of information through
    broad discovery.” In re England, 
    375 F.3d 1169
    , 1177 (D.C. Cir. 2004). Specifically, Rule 26
    permits parties to:
    obtain discovery regarding any nonprivileged matter that is relevant to any
    party’s claim or defense and proportional to the needs of the case,
    considering the importance of the issues at stake in the action, the amount
    in controversy, the parties’ relative access to relevant information, the
    parties’ resources, the importance of the discovery in resolving the issues,
    and whether the burden or expense of the proposed discovery outweighs its
    likely benefit.
    Fed. R. Civ. P. 26(b)(1); see also Pederson v. Preston, 
    250 F.R.D. 61
    , 63–64 (D.D.C. 2008).
    The discovery objections at issue in the pending motions primarily concern privilege and
    relevance. Each motion will be addressed in turn below.
    I.     Motion to Compel Further Responses To Written Discovery
    Ms. English contends that WMATA has “failed to comply with its discovery obligations
    and wrongfully withheld plainly discoverable materials.” Pl.’s Mot. to Compel 1, ECF No. 12.
    Specifically, Ms. English moves to compel the following:
       A privilege log that fully complies with Federal Rule of Civil Procedure
    26(b)(5)(A);
       Disclosure of any non-privileged material that WMATA redacted from its
    discovery responses;
       Production of all documents in response to Ms. English’s Requests for
    Production 3, 7, 10, 11, 12, 14, 15, 18, and 24;
    6
       Substantive responses to Ms. English’s Interrogatories 2, 5, 6, 8, 9, 11, 12,
    13, 19, 21, and 23; and
       A response to Plaintiff’s second set of interrogatories.
    Pl.’s Mot. to Compel 1–2; Pl.’s Mem. in Support of Mot. to Compel (“MTC Mem.”), ECF No.
    12-1.
    Ms. English’s request for a privilege log that fully complies with the Federal Rules of
    Civil Procedure is moot because WMATA provided a revised privilege log under seal, to both
    Ms. English and the Court, on July 13, 2017. See Am. Privilege Log, ECF No. 23.2 The portion
    of the Motion to Compel that seeks a response to Plaintiff’s second set of interrogatories also has
    been rendered moot by intervening events; at the July 17, 2017 Motions Hearing, Plaintiff’s
    counsel advised the Court that WMATA had responded to Plaintiff’s Second Set of
    Interrogatories. Therefore, the following analysis addresses only the dispute regarding
    WMATA’s response to Ms. English’s requests for production of documents and her first set of
    interrogatories.
    A.       WMATA’s Assertion of Privileges to Redact Responsive Documents
    Ms. English challenges WMATA’s redaction of documents that are responsive to
    Plaintiff’s Interrogatory 2. See MTC Mem. 5. Plaintiff’s Interrogatory 2 seeks the following:
    Interrogatory 2: Identify and describe in detail all information regarding the
    Incident communicated or provided by you (or anyone acting on your behalf) to,
    or for the benefit of, the United States Department of Transportation, including
    the Federal Motor Carrier Safety Administration, relating, reflecting or referring
    to the Incident.
    2
    The revised privilege log was submitted in response to this Court’s July 11, 2017 Order
    directing WMATA to file a privilege log that “state[s] the basis upon which the privilege is
    claimed, the subject matter, number of pages, author, date created, and the identity of all persons
    to whom the original or any copies of the document were shown or provided.” Order, ECF No.
    22 (quoting Loftin v. Bande, 
    258 F.R.D. 31
    , 33 (D.D.C. 2009)) (internal quotation marks
    omitted).
    7
    MTC Mem. 5. The redacted documents responsive to that interrogatory include documents from
    an “investigative file” produced to Ms. English as part of WMATA’s initial disclosures and a
    Safety Report later produced by WMATA in response to Plaintiff’s Interrogatory 2. See 
    id.
     at 5–
    6.
    WMATA relies primarily on the self-evaluative privilege to redact information from the
    responsive documents, and also has redacted information that it describes as work product,
    “post-remedial measures,” and “Confidential Employee Numbers.” See Am. Privilege Log; see
    also Opp’n to Pl.’s Mot. to Compel Ex. 1 (“Privilege Log”), ECF No. 13-1. Ms. English
    disputes the applicability of the privileges and protections asserted. See MTC Mem. 5–7.
    Accordingly, Ms. English requested that the Court undertake an in camera review to determine
    whether the redacted information is privileged and then order WMATA to release to Plaintiff any
    information that was improperly withheld. See 
    id.
    When a party claims a privilege as the basis for withholding documents, that party “bears
    the burden of proving the communications are protected.” Felder, 153 F. Supp. 3d at 224
    (quoting In re Lindsey, 
    158 F.3d 1263
    , 1270 (D.C. Cir. 1998)); see also United States v. Legal
    Servs. for N.Y.C., 
    249 F.3d 1077
    , 1081 (D.C. Cir. 2001). To carry that burden, the party
    asserting the privilege must “present the underlying facts demonstrating the existence of the
    privilege,” and “conclusively prove each element of the privilege.” In re Lindsey, 
    158 F.3d at 1270
     (internal quotation marks and citation omitted). “[T]he proponent of a privilege . . . must
    offer more than just conclusory statements, generalized assertions, and unsworn averments of its
    counsel.” United States v. ISS Marine Servs., Inc., 
    905 F. Supp. 2d 121
    , 127 (D.D.C. 2012)
    (internal quotation marks and citation omitted). If the party asserting the privilege fails to
    present sufficient facts to allow the Court to “state with reasonable certainty that the privilege
    8
    applies, this burden is not met.” FTC v. TRW, Inc., 
    628 F.2d 207
    , 213 (D.C. Cir. 1980)
    (emphasis added).
    1.      Self-Evaluative Privilege
    WMATA relies principally on the self-evaluative privilege as justification for its
    redaction of documents from the investigative file. See Am. Privilege Log 1–2; Privilege Log 1–
    2. The self-evaluative privilege “encourage[s] confidential self-analysis and self-criticism” by
    shielding from discovery documents that reflect the conclusions an entity has reached as part of
    its internal investigation or evaluation of certain incidents or conduct. First E. Corp. v.
    Mainwaring, 
    21 F.3d 465
    , 467 (D.C. Cir. 1994) (quoting TRW, Inc., 
    628 F.2d at 210
    ) (internal
    quotation marks omitted); see also Felder, 153 F. Supp. 3d at 224–25. The privilege reflects
    courts’ recognition that “it is not realistic to expect candid expressions of opinion or suggested
    changes in policies, procedures or processes knowing that such statements or suggestions may
    very well be used against colleagues and employees in subsequent litigation.” Felder, 153 F.
    Supp. 3d at 225 (citing Bradley v. Melroe Co., 
    141 F.R.D. 1
    , 3 (D.D.C. 1992)).
    This Court first recognized the self-evaluative privilege in Bredice v. Doctors Hospital,
    where the privilege was held applicable to hospital staff meeting notes documenting physicians’
    retrospective reviews and critiques of the treatment and care provided by their colleagues. 
    50 F.R.D. 249
    , 251 (D.D.C. 1970). In Bredice, the Court found “an overwhelming public interest in
    having those staff meetings held on a confidential basis so that the flow of ideas and advice can
    continue unimpeded,” and therefore concluded that the records should not be discoverable absent
    “extraordinary circumstances.” 
    Id.
     Courts evaluating claims of the self-evaluative privilege
    have considered similar public policy concerns, assessing whether the value of candid and
    comprehensive self-evaluations outweighs a requestor’s need for the information. See Martin v.
    9
    Potomac Elec. Power Co., Nos. 86-0603, 87-1177, 87-2094, 88-0106, 
    1990 WL 158787
    , at *3
    (D.D.C. May 25, 1990) (unpublished); Wainwright v. Wash. Metro. Area Transit Auth., 
    163 F.R.D. 391
    , 396; see also Bradley, 141 F.R.D. at 3.
    Although parties rarely succeed in invoking the self-evaluative privilege, the cases where
    the privilege has been applied share common traits. First, the D.C. Circuit has suggested that the
    self-evaluative privilege should apply only in cases that implicate public health or safety.
    Mainwaring, 21 F.3d at 467 n.1; see also Wade v. Wash. Metro. Area Transit Auth., No. Civ. 01-
    0334, 
    2006 WL 890679
    , at *5 (D.D.C. Apr. 5, 2006) (citing Mainwaring) (noting that “the [D.C.
    Circuit] would be reluctant to expand [the self-evaluative privilege] beyond cases involving
    public health or safety”). Second, the applicability of the privilege frequently turns on whether a
    “document was created for the purpose of retrospective self-criticism to improve health and
    safety.” Felder, 153 F. Supp. 3d at 227; see also Wade, 
    2006 WL 890679
    , at *5 (citing
    Mainwaring, 21 F.3d at 467 n.1); Wainwright, 163 F.R.D. at 396. Members of this Court also
    have required that the privileged document be “a critique submitted as part of a mandatory
    government report.” Wainwright., 163 F.R.D. at 396; see also Mahnke v. Wash. Metro. Area
    Transit Auth., 
    821 F. Supp. 2d 125
    , 150 n.16 (D.D.C. 2011) (quoting Wainwright’s standard but
    declining to rule on the applicability of a self-evaluative privilege); Martin, 
    1990 WL 158787
    , at
    *3; cf. Felder, 153 F. Supp. 3d at 227 (questioning whether a document must be submitted as
    part of a mandatory government report to qualify for the self-evaluative privilege). Finally, the
    privilege applies only to the conclusions, subjective judgments, or mental impressions reached
    during the evaluative process, and “does not protect purely factual material appearing alongside
    self-critical analysis.” Felder, 153 F. Supp. 3d at 225; see also Martin, 
    1990 WL 158787
    , at *3
    n.4. In these cases, courts have concluded that the privilege is necessary to avoid a “chilling
    10
    effect” that otherwise might hinder a company or public entity from engaging in self-critical
    analysis. Felder, 153 F. Supp. 3d at 225 (quoting Granger v. Nat’l R.R. Passenger Corp., 
    116 F.R.D. 507
    , 509 (E.D. Pa. 1987)).
    WMATA invokes the self-evaluative privilege to redact portions of reports and other
    documents prepared as part of its post-accident investigation of the Incident. See Am. Privilege
    Log; Privilege Log. WMATA argues that “[r]equiring [it] to produce the mental impressions,
    conclusions and opinions of WMATA personnel and consulting experts who evaluated the
    incident and made decisions on how to make the work environment safer would chill and deter
    future evaluations aimed at improving WMATA’s safety.” Opp’n to Pl.’s Mot. to Compel 3–4
    (“Def.’s Opp’n”), ECF No. 13. Citing precedent applying the self-evaluative privilege to
    recommendations and conclusions made during post-accident evaluations, WMATA contends
    that it properly redacted portions of records from the investigative file that reflect: (1)
    recommendations, conclusions, and the results of WMATA’s investigation or review; 3 and (2)
    post-accident remedial measures and actions taken by WMATA.4 See Felder, 153 F. Supp. 3d at
    226–28 (finding that the self-evaluative privilege applied to recommendations and conclusions in
    a disciplinary memorandum that was prepared as part of a post-accident safety evaluation);
    Gilbert v. WMATA, No. 85-535, slip op. at 1 (D.D.C. Sept. 3, 1986) (applying self-evaluative
    privilege to materials from safety evaluation after finding that the “public policy exception
    encouraging evaluations and improvements to safety outweighs the plaintiff’s needs for the
    materials sought”).
    3
    This category pertains to information that may be found in the Accident Report Form and
    WMATA Dept. of Safety Final Report of Investigation.
    4
    This category pertains to information that may be found in the Accident Report Form,
    Remedial Bus Operator Training Form, WMATA Dept. of Safety Final Report of Investigation
    11
    Ms. English concedes that the self-evaluative privilege applies to any self-critical analysis
    and conclusions that appear in the redacted documents, and therefore does not challenge
    WMATA’s redactions of such information. Instead, she seeks only “all factual information that
    may be contained in the redacted reports WMATA has produced.” Pl.’s Reply in Further
    Support of Pl.’s Mot. to Compel Disc. Resps. 3 (“Pl.’s Reply”), ECF No. 14 (emphasis in
    original); see also MTC Mem. 6–7.
    Given that Ms. English does not challenge WMATA’s redaction of any self-critical
    analysis and conclusions, the Court need not determine whether the self-evaluative privilege
    protects those portions of the redacted documents.5 Instead this case presents the narrower
    question of whether the redactions include factual information that is outside the scope of the
    self-evaluative privilege. WMATA contends that all the redacted information is evaluative and
    thus not discoverable.
    Distinguishing between factual and evaluative information is more complex than it may
    initially appear. While some information may be purely factual or purely evaluative, other
    information falls on a continuum between those two extremes. For example, a document may
    contain factual information regarding actions an entity takes in response to an incident that, if
    disclosed, would implicitly reveal the self-critical analysis, evaluation, or conclusions upon
    which the decision to take those actions was based. Compelling the disclosure of such
    information would defeat the purpose of the self-evaluative privilege. On the other hand, some
    5
    Thus the Court need not and will not decide whether to follow Wainwright and limit the
    applicability of the self-evaluative privilege to documents that contain “a critique submitted as
    part of a mandatory government report.” 163 F.R.D. at 396. However, it appears that WMATA
    could have provided evidence demonstrating that the documents at issue were prepared for such
    a purpose. See, e.g., Felder, 153 F. Supp. 3d at 227 (applying self-evaluative privilege to
    WMATA disciplinary memorandum and safety reports prepared pursuant to WMATA’s
    “legally-mandated obligation to investigate [an] accident”).
    12
    actions responsive to an incident may be as consistent with a positive self-evaluation as with a
    negative one; in those cases, disclosing the action would not reveal the conclusions drawn in the
    underlying self-critical analysis. Accordingly, when determining whether the self-evaluative
    privilege applies to the redacted documents, the Court focused on the impact that disclosure of
    the redacted material would have, and applied the privilege to information whose disclosure
    would reveal WMATA’s self-critical evaluation, conclusions, or safety recommendations.
    The Court’s in camera review of the redacted documents, analyzed under the foregoing
    legal standards, reveals that the self-evaluative privilege applies to some, but not all, of the
    information that WMATA has redacted. While reviewing the claim of privilege, the Court also
    remained mindful that privileges generally are narrowly construed and that WMATA bears the
    burden of proving that the self-evaluative privilege applies here. See United States v. Nixon, 
    418 U.S. 683
    , 710 (1974) (“Whatever their origins, these exceptions to the demand for every man’s
    evidence are not lightly created nor expansively construed, for they are in derogation of the
    search for truth.”); In re Sealed Case, 
    676 F.2d 793
    , 806–07 (D.C. Cir. 1982) (noting that “courts
    are careful to construe recognized privileges narrowly”); Coastal States Gas Corp. v. Dep’t of
    Energy, 
    617 F.2d 854
    , 862 (D.C. Cir. 1980). The specific rationale for applying or disallowing
    the privilege is explained below on a document-by-document basis.
    Accident Report Form
    WMATA has redacted several sections of the Accident Report Form. See ECF No. 12-4
    at 3–6; ECF No. 23-1 at 2–5.6 Some of the redacted material contains the conclusions drawn in
    6
    WMATA submitted the redacted documents in multiple filings. See ECF No. 12-4 (redacted
    documents from investigative file); ECF No. 12-8 (redacted Final Report of Investigation); ECF
    No. 23-1 (redacted documents from investigative file annotated to clearly identify the asserted
    privilege). This Opinion’s citations to page numbers refer to the ECF page numbers of a filing
    13
    WMATA’s evaluation of the Incident, the disclosure of which would reveal WMATA’s internal
    self-critical analysis; the self-evaluative privilege shields that information from discovery. See
    Felder, 153 F. Supp. 3d at 226–28 (finding that the self-evaluative privilege applied to
    recommendations and conclusions in a disciplinary memorandum that was prepared as part of a
    post-accident safety evaluation); Gilbert v. WMATA, No. 85-535 (D.D.C. Oct. 9, 1986)
    (recognizing that the privilege applies to WMATA safety evaluations and candid self-criticism of
    WMATA employees). Accordingly, WMATA properly redacted the following portions of the
    Accident Report Form: on page three of ECF No. 12-4, the first four boxes in the line that
    commences with box number 1 and all of box number 16 except the last five words; on page four
    of ECF No. 23-1, all of the redacted material;7 and on page six of ECF No. 12-4, all of the
    redacted material except for the four lines of text in the final redacted paragraph.
    Some of the redacted material simply identifies the nature of certain proposed remedial
    actions and contains no self-critical analysis. WMATA argues that its recommendations and
    proposed remedial actions are privileged because their disclosure “would chill and deter future
    evaluations aimed at improving WMATA’s safety.” Def.’s Opp’n 3–4. But the proposed
    remedial actions at issue would logically follow any accident, regardless of who is at fault.
    Consequently, the fact that WMATA recommended or took those actions does not reveal the
    that contains WMATA’s redacted or annotated redacted documents, and do not refer to the
    individual pagination that may appear within each redacted document. As ECF No. 23-1 was
    filed under seal, the Court will cite to that filing only if the redactions differ from those in
    WMATA’s publicly docketed submission of the redacted documents.
    7
    On page four of ECF No. 23-1, WMATA also could have invoked the self-evaluative
    privilege to redact certain language in the paragraph (“Redacted Paragraph”) that immediately
    follows the paragraph ending in the words, “Medical Examination.” In the Redacted Paragraph,
    WMATA could have redacted the language which follows the last comma of that paragraph.
    Although WMATA redacted that entire paragraph in an earlier production, WMATA disclosed it
    in its more recent submission. Compare ECF No. 12-4 at 5 with ECF No. 23-1 at 4.
    14
    nature or outcome of WMATA’s self-critical assessment of the Incident, and disclosing those
    recommendations should not chill candid and objective self-evaluation. This material is,
    therefore, outside the scope of the self-evaluative privilege and is discoverable unless another
    privilege applies. See generally Felder, 153 F. Supp. 3d at 228 (concluding discipline imposed
    by WMATA was factual and thus must be disclosed to the plaintiff); Sutton v. Wash. Metro.
    Area Transit Auth., Civil Action No. 07-1197, slip op. at 3–4 (D.D.C. Dec. 17, 2007)
    (concluding self-evaluative privilege did not extend to factual information concerning actions
    WMATA took after an accident). Accordingly, WMATA improperly invoked the self-
    evaluative privilege to withhold the following portions of the Accident Report Form: on page
    three of ECF No. 12-4, the last five words in box numbers 16; and on page six of ECF No. 12-4,
    the four lines of text located above “Employee’s Comments” and at the bottom of the redacted
    section.
    WMATA also redacted portions of the Accident Report Form containing information
    about the driver’s appeal rights. WMATA already has disclosed to Ms. English that the bus
    driver filed an appeal, by releasing with minimal redactions a document titled “Accident Appeal
    Form” wherein the driver states that he “disagree[s] with the rating of the accident.” ECF No.
    12-4 at 3. That disclosure waived any self-evaluative privilege that arguably might protect
    information regarding the driver’s right to appeal. See generally In re Sealed Case, 
    121 F.3d 729
    , 741 (D.C. Cir. 1997) (noting, in the context of executive and deliberative process privileges,
    that the release of a document waives the privilege for the document or information specifically
    released); Ivy Sports Med., LLC v. Sebelius, No. 11-CV-1006 RLW, 
    2012 WL 5248176
    , at *2
    (D.D.C. Oct. 24, 2012) (unpublished) (noting waiver of deliberative process privilege where
    information was made public). Even if WMATA had not waived the privilege, disclosing the
    15
    driver’s right to appeal would not reveal any self-critical analysis. Accordingly, WMATA
    improperly relied on the self-evaluative privilege to redact the following portions of the Accident
    Report Form: on page three of ECF No. 12-4, box numbers 14 and 15 and the row of text
    between box 15 and box 16.
    Report for Incident
    WMATA also invoked the self-evaluative privilege as a basis for redacting two partial
    lines of text in the “Report for Incident.” See ECF No. 12-4 at 7. The text following “Response
    Level,” if disclosed, would reveal information about the conclusions drawn during WMATA’s
    assessment of the Incident; therefore it was properly redacted pursuant to the self-evaluative
    privilege. See 
    id.
     However, the information redacted in the text immediately following
    “B47546” would not reveal any analysis or conclusions, self-critical or otherwise; therefore that
    text must be disclosed to Ms. English unless another privilege protects it.8 See 
    id.
    Remedial Bus Operator Training Form
    WMATA also contends that the self-evaluative privilege applies to portions of the
    “Remedial Bus Operator Training Form.” See ECF No. 12-4 at 14–15. The first redacted line on
    pages 14 and 15, immediately below “Activity Details,” simply duplicates information that
    appears in unredacted form elsewhere in the document. Therefore WMATA has waived the self-
    evaluative privilege even if it otherwise might have protected this information. Moreover, these
    lines contain factual information regarding training, and the fact that training may have occurred
    does not disclose any self-critical analysis. Similarly, the remaining redactions of text under the
    categories “Start Date”, “End Date”, “Date”, “Start Time”, “End Time”, “Time Zone”, and
    8
    WMATA asserts the work product protection for all the information that it seeks to shield
    under the self-evaluative privilege. See Privilege Log at 2; Am. Privilege Log at 2. The
    applicability of that privilege will be addressed below.
    16
    “Location” consist of purely factual information which, if disclosed, would not reveal any self-
    critical analysis, evaluation, or conclusions. Accordingly, this information is not protected by
    the self-evaluative privilege and must be disclosed to Ms. English unless the work product
    protection applies.9
    WMATA Dept. of Safety Final Report of Investigation
    WMATA also asserts the self-evaluative privilege as a basis for redacting portions of the
    “Final Report of Investigation. See ECF No. 12-8 at 2–7. The redacted five paragraphs under
    the heading “Investigation” consist almost entirely of factual information concerning the
    background of the driver and the steps WMATA took to investigate the Incident. If disclosed,
    those facts would reveal no self-critical analysis, evaluation, or conclusions. The only evaluative
    information within the redacted paragraphs on page five of ECF No. 12-8 appears in the last
    sentence, immediately preceding the heading “Operator of Metrobus #2360 thirty day work
    history.” That sentence describes the conclusions WMATA reached regarding the driver’s
    actions, and therefore was properly redacted. The remaining redacted sentences on this page,
    however, are not evaluative and therefore must be disclosed to Ms. English unless the work
    product protection applies.
    Most, but not all, of the remaining redactions in this document were proper. The text
    under the headings “Findings/Analysis” and “Conclusion” contains WMATA’s substantive
    analysis and conclusions, which epitomize the type of information protected by the self-
    evaluative privilege. See ECF No. 12-8 at 7. However, the privilege protects only a portion of
    the text under the final heading on page seven, titled “Mitigation to Prevent Re-Occurrence.”
    9
    WMATA asserts the work product protection for all the information that it seeks to shield
    under the self-evaluative privilege. See ECF No. 23-1 at 12–13; see also Privilege Log at 2; Am.
    Privilege Log at 2. The applicability of that privilege will be addressed below.
    17
    See ECF No. 12-8 at 7. The last nine words of the first bullet point under that heading contain
    facts that implicitly reveal one of the conclusions reached by WMATA, and therefore are within
    the scope of the self-evaluative privilege. The remainder of the redacted information under this
    heading identifies future actions that likely would be pursued regardless of the conclusions
    WMATA reached when evaluating the cause of the Incident. Therefore the self-evaluative
    privilege does not apply to that portion of the report and the redacted information should be
    disclosed to Ms. English unless the work product protection applies.
    Finally, Ms. English asks the Court to compel WMATA to disclose the names of the
    individuals involved in generating and approving the Safety Report; the redacted report simply
    attributes the drafting, review, and approval of the report to individuals designated by the
    notation “SAFE” and a number in a box at the bottom of each page. See MTC Mem. 6. The
    Court’s in camera review has shown, however, that those individuals’ names do not appear in
    the unredacted document; the original unredacted document also identifies those individuals only
    with the notation “SAFE” and a number. Therefore this information was not withheld under the
    self-evaluative privilege.
    2.      Work Product Protection
    WMATA asserts the work product protection as an alternative basis for withholding all
    of the information it redacted under the self-evaluative privilege. See Privilege Log; Am.
    Privilege Log; Def.’s Opp’n 6. The work product doctrine is codified in Federal Rule of Civil
    Procedure 26(b)(3), which provides that a requesting party ordinarily may not “discover
    documents and tangible things that are prepared in anticipation of litigation or for trial by or for
    another party or its representative (including the other party’s attorney, consultant, surety,
    indemnitor, insurer, or agent).” Fed. R. Civ. P. 26(b)(3)(A); see also FTC v. Boehringer
    18
    Ingelheim Pharm., Inc., 
    180 F. Supp. 3d 1
    , 17 (D.D.C. 2016). “At its core, the work-product
    doctrine shelters the mental processes of the attorney, providing a privileged area within which
    he can analyze and prepare his client’s case.” United States v. Nobles, 
    422 U.S. 225
    , 238 (1975).
    The party invoking the work product protection bears the “burden of proving, by
    competent evidence and to a reasonable certainty, each of the essential elements” necessary to
    support the applicability of that protection. In re Veiga, 
    746 F. Supp. 2d 27
    , 41 (D.D.C. 2010);
    see also United States v. Clemens, 
    793 F. Supp. 2d 236
    , 255–56 (D.D.C. 2011). First, it is
    necessary to establish that the requested documents were “prepared in anticipation of litigation.”
    Fed. R. Civ. P. 26(b)(3); see also In re Sealed Case, 
    146 F.3d 881
    , 884 (D.C. Cir. 1998). After
    that showing has been made, the discoverability of the material turns on whether it is “fact” or
    “opinion” work product. Clemens, 
    793 F. Supp. 2d at 244
    ; see also Upjohn Co. v. United States,
    
    449 U.S. 383
    , 400–01 (1981). Opinion work product reveals the “mental impressions,
    conclusions, opinions, or legal theories of a party’s attorney or other representative concerning
    the litigation” and is “virtually undiscoverable.” Fed. R. Civ. P. 26(b)(3)(B); Dir., Office of
    Thrift Supervision v. Vinson & Elkins, LLP, 
    124 F.3d 1304
    , 1307 (D.C. Cir. 1997); see also
    Hickman v. Taylor, 
    329 U.S. 495
    , 508, 511–12 (1947); FTC v. Boehringer Ingelheim Pharm.,
    Inc. (Boehringer II), 
    778 F.3d 142
    , 149 (D.C. Cir. 2015). By contrast, a party may obtain fact
    work product by showing that it has a “substantial need for the materials to prepare its case and
    cannot, without undue hardship,” obtain the materials by other means. Fed. R. Civ. P.
    26(b)(3)(A)(ii); see also Boehringer II, 778 F.3d at 153.
    19
    WMATA has failed to demonstrate that these records were created because of a
    reasonable anticipation of litigation and otherwise qualify for work product protection.10
    WMATA’s opposition to Plaintiff’s Motion to Compel gives the work product protection scant
    attention; WMATA fails to identify the work product protection by name and states only that
    “[t]he investigative reports are also not discoverable as prepared in anticipation of litigation.”
    Def.’s Opp’n 6. Given the important purposes that the work product doctrine serves, the Court
    provided WMATA a second opportunity to establish the applicability of the work product
    protection and issued an order requesting supplemental briefing on this issue. See Order, ECF
    No. 25. That order specifically advised WMATA that a party asserting a privilege must “present
    the underlying facts demonstrating the existence of the privilege,” and “conclusively prove each
    element of the privilege.” Id. at 2 (quoting In re Lindsey, 
    158 F.3d at 1270
    ) (internal quotation
    marks omitted). Yet WMATA still has not presented facts that support the application of the
    work product protection. In its supplemental brief, WMATA continues to rely on “conclusory
    statements, generalized assertions, and unsworn averments of its counsel.” ISS Marine Servs.,
    Inc., 905 F. Supp. 2d at 127 (internal quotation marks and citation omitted). That falls far short
    of carrying WMATA’s burden to present sufficient facts to allow the Court to “state with
    reasonable certainty that the privilege applies.” TRW, Inc., 
    628 F.2d at 213
    .
    WMATA’s reliance on Whisenton v. WMATA, No. 88-2637 (D.D.C. Dec. 22, 1988), and
    other precedent reflects a fundamental misunderstanding of the evidentiary hurdle that it must
    clear to invoke the work product protection. WMATA appears to believe that the fact that a
    judge on this Court concluded in a different case that reports created by a WMATA supervisor or
    10
    Given WMATA’s failure to clear this threshold requirement for work product protection, the
    Court need not and will not address whether these documents constitute fact or opinion work
    product.
    20
    safety committee were prepared in anticipation of litigation and thus protected by the work
    product protection requires this Court to reach the same conclusion. See WMATA’s Mem.
    Regarding Work Product Privilege 1–2, ECF No. 26. But this Circuit’s precedent requires that
    courts ask “whether, in light of the nature of the document and the factual situation in the
    particular case, the document can fairly be said to have been prepared or obtained because of the
    prospect of litigation.” United States v. Deloitte LLP, 
    610 F.3d 129
    , 137 (D.C. Cir.2010)
    (emphasis added) (quoting In re Sealed Case, 
    146 F.3d 881
    , 884 (D.C. Cir.1998)). Thus
    WMATA must articulate specific facts to prove that the redacted documents at issue in this case
    were created because WMATA anticipated that litigation would ensue. See In re Veiga, 
    746 F. Supp. 2d at 41
    . It has wholly failed to do so. The fact that WMATA carried that burden in a
    different case does nothing to advance WMATA’s obligation to establish its reasons for creating
    the documents at issue here.
    For the foregoing reasons, WMATA’s assertion of the work product protection fails.
    WMATA shall release to Ms. English any information that was redacted pursuant to the work
    product protection that is not independently protected by the self-evaluative privilege.
    3.      Post Remedial Measures
    WMATA’s privilege log identifies “Post Remedial Measures” as a basis for redacting
    portions of the investigative file. See Am. Privilege Log; see also Privilege Log (noting “Post
    Remedial Measure(s)” in the “Privilege” column). WMATA also argues that post accident
    remedial measures are inadmissible and “therefore any exhibit related to that subject calls for
    information that is immaterial and irrelevant.” Def.’s Opp’n 5. However, the annotated
    documents submitted with the privilege log do not contain any redactions attributed to the fact
    that the materials describe post-remedial measures. At the motions hearing, counsel for
    21
    WMATA was unable to articulate any independent privilege applicable to post-remedial
    measures, and instead appeared to argue that the self-evaluative privilege shielded WMATA’s
    post-remedial actions from disclosure.11 Therefore the Court concludes that the Privilege Log’s
    reference to “post-remedial measures” merely describes a sub-category of the information that
    WMATA contends is within the scope of the self-evaluative privilege.
    To the extent WMATA means to invoke Federal Rule of Evidence 407 — which it has
    not cited — that rule would not provide a basis to withhold materials describing post-accident
    remedial measures in discovery. Rule 407 addresses the admissibility of post-accident remedial
    measures.12 But under Federal Rule of Civil Procedure 26, information “need not be admissible
    in evidence to be discoverable.” Fed. R. Civ. P. 26(b)(1). Further, Rule 407 expressly
    contemplates that evidence of post-accident remedial measures may be admitted for
    impeachment or certain other purposes. Fed. R. Evid. 407. See Mahnke, 821 F. Supp. 2d at 152.
    Therefore the rule does not support WMATA’s blanket assertion that all information regarding
    post-accident remedial measures is irrelevant and outside the scope of discovery. See generally
    Sutton, Civil Action No. 07-1197, slip op. at 4 (ordering the production of information regarding
    11
    During the July 17, 2017 Motions Hearing WMATA, upon inquiry from the Court and very
    briefly, contended that Rule 407 overlaps with the self-evaluative privilege.
    12
    Federal Rule of Evidence 407 states:
    When measures are taken that would have made an earlier injury or harm less
    likely to occur, evidence of the subsequent measures is not admissible to prove:
    • negligence;
    • culpable conduct;
    • a defect in a product or its design; or
    • a need for a warning or instruction.
    But the court may admit this evidence for another purpose, such as impeachment
    or — if disputed — proving ownership, control, or the feasibility of precautionary
    measures.
    Fed. R. Evid. 407.
    22
    post-remedial measures and “express[ing] no view on the admissibility, as opposed to the
    discoverability, of this information”).
    4.      Confidential Employee Numbers
    The Privilege Log identifies “Confidential Employee Number” as a basis for redacting
    portions of several documents from the investigative file. See Am. Privilege Log; Privilege Log.
    WMATA explained at the Motions Hearing that an employee number is a confidential
    identification number, similar to a Social Security Number, which is unique to each employee
    and can be used to access employee benefits such as metro passes. However, WMATA has cited
    no recognized privilege that insulates those numbers from discovery. Nor does there appear to
    be an agreement among the parties to allow the redaction of Confidential Employee Numbers.
    Although no privilege protects Confidential Employee Numbers, Ms. English has not
    established that they are relevant to her claims. As the moving party, Ms. English bears the
    burden of proving the relevance of the information whose production she seeks to compel. See
    Jewish War Veterans of the U.S., Inc., 
    506 F. Supp. 2d at 42
    . The Confidential Employee
    Numbers convey no substantive information regarding the Incident, and Ms. English has not
    explained how having the numbers would advance any of her claims. The numbers would not
    permit Ms. English to identify potential witnesses, because she would need additional
    information to match those numbers to a specific employee. Further, an interrogatory asking
    WMATA to identify the individuals who participated in the investigation would be a more
    efficient and straightforward means of obtaining that information. Therefore, the Court denies
    Ms. English’s request to compel WMATA to release the WMATA Confidential Employee
    Numbers that have been redacted from the investigative file documents. Those numbers —
    23
    which appear on the Accident Appeal Form, Accident Report Form, Report for Incident, Post
    Accident Decision, and Witness or Employee Statement Form — may remain redacted.
    B.      Responses to Interrogatories and Requests for Production
    In addition to challenging WMATA’s assertions of privilege, Ms. English contends that
    WMATA’s responses to certain interrogatories and requests for production are deficient. See
    MTC Mem. 7–13. The disputed discovery requests seek information regarding how the Incident
    occurred, the facts supporting WMATA’s defenses, the characteristics of the bus, the bus driver
    (including his personnel file and history of safety checks), and WMATA’s training and
    instruction of bus drivers. See 
    id.
     WMATA contends that it has produced all pertinent
    information, and that the information Ms. English seeks is neither relevant nor likely to lead to
    the discovery of admissible evidence. See Def.’s Opp’n 6–9. Ms. English counters that the
    information and documents requested are relevant to her claims and will help her fully evaluate
    WMATA’s defenses. See MTC Mem. 7–13.
    “[C]onsiderations of both relevance and proportionality . . . govern the scope of
    discovery” allowed under Rule 26. United States ex rel. Shamesh v. CA, Inc., 
    314 F.R.D. 1
    , 8
    (D.D.C. 2016). Specifically, a party may “take discovery ‘regarding any nonprivileged matter
    that is relevant to any party’s claim or defense and proportional to the needs of the case.’”13 Fed
    R. Civ. P. 26(b)(1). Relevance is “construed broadly to encompass any matter that bears on, or
    13
    Courts weigh six factors to evaluate the proportionality of a discovery request: “(1) the
    importance of the issues at stake in this action; (2) the amount in controversy; (3) the parties’
    relative access to relevant information; (4) the parties’ resources; (5) the importance of the
    discovery in resolving the issues; and (6) whether the burden or expense of the proposed
    discovery outweighs its likely benefit.” Oxbow Carbon & Minerals LLC v. Union Pac. R.R. Co.,
    No. 11-CV-1049 (PLF/GMH), 
    2017 WL 4011136
    , at *3 (D.D.C. Sept. 11, 2017) (quoting
    Williams v. BASF Catalysts, LLC, No. 11-1754, 
    2017 WL 3317295
    , at *4 (D.N.J. Aug. 3, 2017)
    (citing Fed. R. Civ. P. 26(b)(1)) (internal quotation marks omitted). WMATA has not raised a
    proportionality objection to the disputed interrogatories and document requests.
    24
    that reasonably could lead to other matter[s] that could bear on” a party’s claim or defense.
    Oppenheimer Fund, Inc. v. Sanders, 
    437 U.S. 340
    , 351 (1978); see Shamesh, 314 F.R.D. at 8
    (quoting Oppenheimer); Jewish War Veterans of the U.S., Inc., 
    506 F. Supp. 2d at 41
     (noting that
    Federal Rule of Civil Procedure 26 permits “broad access to relevant information at the
    discovery stage”). Information “need not be admissible in evidence to be discoverable.” Fed. R.
    Civ. P. 26(b)(1). Further, Rule 26, as amended, no longer limits discovery to information that is
    “reasonably calculated to lead to the discovery of admissible evidence.” Shamesh, 314 F.R.D. at
    8 (discussing changes implemented in December 2015 amendments to Rule 26); Fed. R. Civ. P.
    26 advisory committee’s note to 2015 Amendment (noting that the “former provision for
    discovery of relevant but inadmissible information . . . is also deleted”)).
    As the party seeking to compel further responses to interrogatories and requests for
    production of documents, Ms. English “bears the initial burden of explaining how the requested
    information is relevant.” Jewish War Veterans of the U.S., Inc., 
    506 F. Supp. 2d at 42
    ; see also
    Cartagena v. Centerpoint Nine, Inc., 
    303 F.R.D. 109
    , 112 (D.D.C. 2014). If Ms. English meets
    that burden, WMATA must then show “why discovery should not be permitted.” All Assets
    Held at Bank Julius Baer & Co., 202 F. Supp. 3d at 6 (quoting Alexander v. FBI, 
    194 F.R.D. 316
    , 326 (D.D.C. 2000)) (internal quotation marks omitted); see also Shamesh, 314 F.R.D. at 8.
    Most of the information Ms. English seeks is relevant and discoverable, and the Court therefore
    partially grants Ms. English’s Motion to Compel.
    1.      How the Incident Occurred
    Plaintiff’s request for WMATA’s description of how the Incident occurred concerns
    Interrogatory 9, which states:
       Interrogatory 9: Describe in detail and in chronological order how you contend that
    the Incident occurred, identifying each individual(s) upon whom or document(s) upon
    25
    which you rely for your answer and the specific information provided by each
    identified source.
    See MTC Mem. 7, 9 n.8; Pl.’s Mot. to Compel Ex. 4 at 3, ECF No. 12-5. In response, WMATA
    objected on the grounds that Terry Smith lacked personal knowledge of the Incident and then
    directed Ms. English to “see, investigative file and video previously produced.” Pl.’s Mot. to
    Compel Ex. 5 at 7, ECF No. 12-6. At the motions hearing WMATA clarified that it believes that
    only the investigative file and video of the Incident are relevant, and thus contends that it should
    not be required to provide any more information regarding the Incident.
    Information concerning how the Incident occurred is obviously relevant and goes to the
    heart of Ms. English’s claims. Indeed, it is difficult to conceive of any facts that would be more
    significant than those requested here. WMATA’s assertion that the video provides the “best
    evidence” of how the Incident occurred, and thus any further description would be irrelevant,
    misses the mark. See Def.’s Opp’n 6–7. WMATA identifies no precedent, and this Court is
    aware of none, that defines relevant evidence as that which constitutes the “best evidence” of an
    allegation or fact. To the contrary, discovery generally should be allowed “unless it is clear that
    the information sought can have no possible bearing on the claim or defense of a party.” Zelaya
    v. UNICCO Serv. Co., 
    682 F. Supp. 2d 28
    , 32 (D.D.C. 2010).
    Given the obvious relevance of the information requested in Interrogatory 9, WMATA’s
    response is incomplete. WMATA has refused to describe the Incident and simply directs Ms.
    English to the investigative file and a video. Rule 33(d) permits a party to provide business
    records instead of preparing a narrative written response to an interrogatory. Fed. R. Civ. P.
    33(d); see Haughton v. Dist. of Columbia, 
    161 F. Supp. 3d 100
    , 102 (D.D.C. 2014). But such a
    response must “specify[] the records that must be reviewed, in sufficient detail to enable the
    interrogating party to locate and identify them as readily as the responding party could.” Fed. R.
    26
    Civ. P. 33(d)(1). Here, WMATA has not identified any specific unredacted document in the
    investigative file that provides a detailed and comprehensive description of how the Incident
    occurred, and WMATA redacted portions of that file to withhold self-evaluative material.
    WMATA cannot, therefore, rely on Rule 33(d) to justify its refusal to provide a narrative
    response to this interrogatory. Further, the video does not capture the entirety of the Incident as
    it does not show what occurred inside the bus. See MTC Mem. 10. Thus neither the
    investigative file nor the video provides a complete answer to Ms. English’s Interrogatory 9. Ms.
    English is entitled to have a verified interrogatory response in which WMATA provides its
    account of how the Incident occurred. WMATA’s response to Interrogatory 9 is deficient, and
    WMATA must supplement it to provide non-privileged information regarding how the Incident
    occurred.
    2.      Facts Supporting WMATA’s Defenses
    Ms. English’s request for information concerning WMATA’s defenses arises from the
    following two discovery requests:
        Interrogatory 21: Describe in detail all factual bases for any affirmative defenses that
    you are asserting in this action, including, but not limited to, all facts that support any
    contention that Mr. Burrell was contributorily negligent and/or assumed the risk.
        Request for Production 3: All documents which relate, reflect, or refer to the grounds
    of, and substance of, each defense, affirmative or otherwise, asserted by you in this
    litigation.
    Pl.’s Mot. to Compel Ex. 4 at 5. In response to Interrogatory 21, WMATA raised privilege
    objections and then stated that “WMATA has previously produced all relevant documents in its
    Initial Disclosures.” 
    Id.
     Ex. 5 at 11. WMATA further noted that it needed to review Mr.
    Burrell’s medical records in order “to understand the nature and extent of Decedent’s medical
    condition(s) both while Decedent was on the bus, exiting the bus, leaning against the bus, falling
    under the bus and while in the hospital.” Pl.’s Mot. to Compel Ex. 5 at 11. In response to
    27
    Request for Production 3, WMATA objected on the grounds of the work product protection, the
    attorney-client and self-evaluative privileges, and then indicated that it had already produced
    non-privileged documents. See Pl.’s Mot. to Compel Ex. 6 at 3, ECF No. 12-7.
    Interrogatory 21 is a contention interrogatory. Such interrogatories “ask a party: to state
    what it contends, . . . [or] to state all the facts upon which it bases a contention.” Everett v.
    USAir Grp., Inc., 
    165 F.R.D. 1
    , 3 (D.D.C. 1995) (quoting B. Braun Med. Inc. v. Abbott Labs.,
    
    155 F.R.D. 525
    , 527 (E.D. Pa. 1994)) (internal quotation marks omitted). WMATA argues that
    this type of interrogatory is “contrary to law.” Def.’s Opp’n 6. But it is well settled that
    contention interrogatories that seek non-privileged information are permissible and warrant a
    response. See Barnes v. Dist. of Columbia, 
    270 F.R.D. 21
    , 24 (D.D.C. 2010); see also Fed. R.
    Civ. P. 33(a)(2) (“An interrogatory is not objectionable merely because it asks for an opinion or
    contention that relates to fact or the application of law to fact, but the court may order that the
    interrogatory need not be answered until designated discovery is complete . . . or some other
    time.”). However, the obligation to respond is often deferred “until near the end of the discovery
    period unless the proponent carries its burden of demonstrating why they are necessary earlier
    on.” Everett, 165 F.R.D. at 3 (citing In re Convergent Techs. Sec. Litig., 
    108 F.R.D. 328
    , 335–36
    (N.D. Cal. 1985)). WMATA cannot object to the timing of this contention interrogatory at this
    stage of litigation. Discovery closed on September 15, 2017, and WMATA should therefore
    possess all the facts necessary to formulate its response. See 7/18/17 Minute Entry (Status
    Conference before Judge Jackson).
    The work product protection and the privileges WMATA asserts do not relieve it of its
    duty to respond to this interrogatory. Where, as here, a contention interrogatory seeks only “the
    factual specifics which the party contends supports a claim,” the work product doctrine does not
    28
    allow the responding party to withhold information. Barnes, 270 F.R.D. at 24. WMATA has not
    offered any evidence that would indicate that the relevant facts are subject to the attorney-client
    privilege, nor has it identified any such information on the Privilege Log. Finally, the self-
    evaluative privilege protects only conclusions reflecting WMATA’s self-critical analysis of the
    Incident, and thus poses no bar to WMATA’s release of facts supporting its affirmative defenses.
    WMATA’s reference to its prior production of “all relevant documents in its Initial
    Disclosure” does not satisfy its obligation to respond to Interrogatory 21. Rule 33 requires a
    complete response, and a generic reference to prior productions lacking any citation to specific
    documents does not meet that requirement. See Fed. R. Civ. P. 33(d)(1); United States v.
    Kellogg Brown & Root Servs., Inc., 
    284 F.R.D. 22
    , 30 (D.D.C. 2012) (noting that Rule 33(d)
    requires a party to “specify [] the records that must be reviewed, in sufficient detail to enable the
    interrogating party to locate and identify them as readily as the responding party could”) (internal
    quotation marks omitted); Haughton, 161 F. Supp. 3d at 103 (quoting Kellogg Brown & Root
    Servs., Inc.). Therefore, WMATA must supplement its response to Interrogatory 21 to provide
    the facts supporting its affirmative defenses.
    WMATA’s response to the corresponding document request, Request for Production 3,
    also is deficient. WMATA states that it has produced all non-privileged responsive documents,
    but fails to identify which document(s) it deems responsive to this request. If WMATA has
    produced these documents, it must supplement its response to identify the responsive documents.
    See Weaver v. Gross, 
    107 F.R.D. 715
    , 718 (D.D.C. 1985) (finding summary response to
    document request insufficient and requiring party to provide a “precise and specific response . . .
    identifying the document or documents produced”). If WMATA possesses responsive non-
    29
    privileged documents that it has not yet produced, it must produce those documents to Ms.
    English.
    3.     Information Regarding the Bus
    Ms. English seeks to compel the production of information regarding the Metrobus
    involved in the Incident. Specifically, Plaintiff’s Interrogatory 5 requests that WMATA:
    [g]ive a complete description of the vehicle that was involved in the Incident
    including the year, make, model, color, motor, length, weight, type of transmission,
    type of brake system, type of steering system, horsepower, width of driver’s seat,
    height of driver’s seat from the ground, and any modifications to the vehicle,
    including the present location of the vehicle during hours of non-operation.
    Pl.’s Mot. to Compel Ex. 4 at 2. In response, WMATA stated that “[t]he subject vehicle was a
    2001 New Flyer passenger bus” and identified the VIN and License Plate Number. 
    Id.
     Ex. 5 at
    4. WMATA’s response raised no objection to the relevance or discoverability of the remaining
    information sought in Interrogatory 5.
    The information WMATA omitted — the motor, length, weight, type of transmission,
    type of brake system, type of steering system, horsepower, width of driver’s seat, height of
    driver’s seat from the ground, modifications to the vehicle, and information about the present
    location of the vehicle — is relevant to Ms. English’s claims. Ms. English could use those facts
    to establish the bus driver’s range of sight and whether he could see the bus’s blind spots. MTC
    Mem. 11; see also Pl.’s Reply 9–10. The information requested also would inform an expert’s
    assessment of how the accident occurred, including whether the driver should have seen Mr.
    Burrell, and what safety precautions may have been necessary given the size and structure of the
    bus in relation to the driver. At the Motions Hearing, counsel represented that the relevant bus
    manual does not appear to be publicly available. See also MTC Mem. 11. As the bus is no
    30
    longer available for physical inspection, Ms. English cannot obtain this critical information from
    any other source.
    WMATA’s response to Interrogatory 5 is, therefore, clearly deficient. WMATA ignored
    and failed to provide most of the requested details regarding the bus, and has offered no
    justification for its refusal to do so. Therefore WMATA must supplement its response to
    Interrogatory 5 to provide all the information requested.
    4.     Information Regarding the Bus Driver
    Ms. English also seeks information regarding the bus driver in Interrogatories 6 and 8,
    and Requests for Production 10, 11, 15, 18, and 24. See MTC Mem. 11–12. These
    interrogatories and requests for production span a range of information, including the bus
    driver’s physical characteristics, employment information and duties, health records, and any
    prior traffic and criminal charges. Specifically, Ms. English’s Interrogatories 6 and 8 request the
    following information:
       Interrogatory 6: Identify the operator (at the time of the Incident) of the WMATA
    vehicle involved in the Incident (including his height and weight at the time of
    Incident), and describe the operator’s employment history with you, including all
    employment assignments, positions, and responsibilities, and whether the operator
    was ever disciplined, reprimanded, suspended, demoted, placed on leave, reassigned
    or otherwise punished during the operator’s employment with you, and any such
    action taken in connection with the Incident.
       Interrogatory 8: Describe in detail what you believe to be all of the work-related
    activities of the operator of the vehicle involved in the Incident during what you
    maintain to be the operator’s working hours on September 3, 2015, including all such
    activities undertaken by him on your behalf.
    MTC Mem. 11 n.11, 12 n.14; Pl.’s Mot. to Compel Ex. 4 at 2–3. In response to Interrogatories 6
    and 8, WMATA identified the bus driver and identified the route he drove, but objected to
    providing any further information; WMATA based its objection on the self-evaluative privilege
    and relevance. See Pl.’s Mot. to Compel Ex. 5 at 4–6.
    31
    Requests for Production 10, 11, 15, 18, and 24 seek the following documents:
       Request for Production 10: All documents which relate, reflect or refer to the location
    of, and/or any activities, conducted by the operator of the WMATA Bus on
    September 3, 2015, including but not limited to, the operator’s conduct of business,
    whether for you or otherwise.
       Request for Production 11: All documents and things concerning the employment
    duties, tasks, and responsibilities of the operator of the WMATA Bus involved in the
    Incident (in general and on the day of the Incident), including all documents
    concerning the operator’s job description, work schedule, and use of your vehicles.
       Request for Production 15: All documents and things concerning any analyses,
    discussion, evaluation, or other appraisal concerning the physical, mental, emotional,
    and psychological health of the operator of the WMATA Bus involved in the
    Incident, conducted by or on behalf of you. This request specifically includes, all
    documents and medical records concerning the eyesight, hearing, and/or fitness to
    operate a motor vehicle of the operator of the WMATA Bus involved in the Incident,
    including, but not limited to, his most recent eyeglass or contact-lens prescription.
       Request for Production 18: All documents concerning any and all traffic and/or
    criminal charge(s) brought against the operator of the WMATA Bus involved in the
    Incident in the past ten (10) years, including any charges concerning the Incident.
    This request includes, but is not limited to, charging document(s), evidence,
    negotiation(s), plea(s), disposition(s), convictions, allocution(s) and sentencing(s).
       Request for Production 24: All personnel files of your agents, servants, and/or
    employees who were involved in the Incident.
    MTC Mem. 11 n.11, 12 n.14; Pl.’s Mot. to Compel Ex. 4 at 6–8. In response to the requests for
    production, WMATA directed Ms. English to: the video of the Incident and unspecified
    documents that already had been produced (see Response to Request for Production (“RFP”)
    10); WMATA’s Standard Operation Procedures Manual (see Response to RFP 11); and the
    driver’s commercial license and post occurrence drug/alcohol test results (see Response to RFP
    15). Pl.’s Mot. to Compel Ex. 6 at 5–6, 8, 9–10, 11–12. WMATA declined to provide any
    further documents, citing the attorney-client and self-evaluative privilege, work product
    32
    protection, and privacy concerns. WMATA also asserts that the lack of any viable claim of
    negligent hiring, supervision, or training14 renders most of the requested documents irrelevant.
    Ms. English argues that WMATA’s responses to these discovery requests are inadequate,
    and asks the Court to compel WMATA to supplement those responses. Although WMATA’s
    opposition memorandum does not specifically discuss many of the discovery requests at issue, at
    the Motions Hearing WMATA clarified that it raises a broad relevance objection to support its
    withholding of most of the requested information and documents. The following analysis
    discusses each disputed subcategory of information and documents regarding the bus driver that
    Ms. English seeks.
    The Bus Driver’s Physical Characteristics
    Ms. English seeks certain of the bus driver’s physical characteristics, including the
    driver’s height and weight. See Pl.’s Mot. to Compel Ex. 4 at 2 (Interrogatory 6). She contends
    that this information will help establish what the driver could see and what movements would be
    necessary for him to view the bus’s blind spots. See MTC Mem. 11. Those details are highly
    relevant to Ms. English’s negligence claims. None of WMATA’s objections purport to explain
    why this information would not be relevant. To the extent WMATA relies on its broad assertion
    that the video provides the best evidence of what happened on the day of the Incident, see Def.’s
    Opp’n 8, that argument fails because the video would not reveal specific details about the
    driver’s physical characteristics. Therefore, if WMATA possesses information about the driver’s
    14
    Sovereign immunity protects WMATA from suit on tort claims that allege negligent hiring,
    training, or supervision. See Burkhart v. Wash. Metro. Area Transit Auth., 
    112 F.3d 1207
    , 1217
    (D.C. Cir. 1997) (“[W]e hold that decisions concerning the hiring, training, and supervising of
    WMATA employees are discretionary in nature, and thus immune from judicial review.”);
    Martin v. Wash. Metro. Area Transit Auth., 
    273 F. Supp. 2d 114
    , 118 (D.D.C. 2003) (limiting
    Burkhart’s finding of immunity regarding “decisions concerning hiring, training, and
    supervising” to tort claims). Ms. English has not asserted any such claims in this action.
    33
    height and weight at the time of the Incident, it must supplement its response to Interrogatory 6
    to provide that information to Ms. English.
    The Bus Driver’s Activities on the Day of the Incident
    Ms. English also seeks information regarding the work-related activities the bus driver
    engaged in on the day of the Incident. See MTC Mem. 12; Pl.’s Mot. to Compel Ex. 4 at 3, 6
    (Interrogatory 8 and RFP 10). WMATA contends that any activities that occurred before or after
    the time of the Incident are irrelevant. See Def.’s Opp’n 8. At the Motions Hearing WMATA
    emphasized that discovery should be narrowly focused on the precise moment when the accident
    occurred, and argued that a video capturing that moment renders superfluous any other
    information. But the driver’s pre- and post-Incident activities are relevant because they could
    reveal whether the bus operator performed a pre-trip inspection prior to departing, performed
    safety checks when leaving bus stops, warned passengers of potential hazards, or dealt with
    medical situations. MTC Mem. 12. WMATA’s production of the video does not satisfy its
    obligation to respond to these discovery requests because the video does not capture all of the
    driver’s daily activities. Therefore, WMATA must supplement its response to Interrogatory 8
    and produce the documents requested in Request for Production 10.
    The Bus Driver’s Personnel Records Regarding Safety, Driving, and Bus Operation
    Ms. English also seeks production of the bus driver’s entire personnel file.15 See Pl.’s
    Mot. to Compel Ex. 4 at 8 (RFP 24); MTC Mem. 11. She contends that the information in that
    file would reveal whether the bus driver had previously had difficulties executing his duties; for
    example, the file may reveal whether the driver had a history of failing to properly conduct
    15
    Ms. English appears to use the phrase “personnel files” and “employment files”
    interchangeably. See MTC Mem. 11 & n.13; Pl.’s Mot. to Compel Ex. 4 at 8 (Request 24).
    34
    safety checks prior to departing a bus stop, failing to stop sufficiently close to the curb, or
    spending too much time at bus stops. See MTC Mem. 11–12. Ms. English notes that the
    requested information would “shed light” on the actions taken by the bus driver on the day of the
    Incident. 
    Id.
     WMATA asserts that the employee file is: (1) confidential; (2) not relevant as
    there are no claims of negligent hiring, training, or supervision against WMATA; and (3) not
    relevant because the video provides the best evidence of the Incident. See Def.’s Opp’n 7–8.
    Ms. English has established that the personnel file is relevant to the extent that it contains
    information relating to safety, driving, and operation of the bus. WMATA provides no credible
    argument to the contrary. The absence of any negligent hiring, training, or supervision claims is
    immaterial because information about the bus driver’s safety and driving history is relevant to
    the negligence claims that have been raised here. Finally, WMATA’s insistence that discovery
    should focus solely on the precise moment of the Incident, and that the video is the best and only
    discoverable evidence, lacks merit for the reasons discussed above.
    WMATA’s vague reference to “privacy laws” and its assertion that personnel files are
    confidential do not justify its refusal to provide the requested information. See Pl.’s Mot. to
    Compel Ex. 6 at 11–12 (Response to Request 24). “[R]esponsive information cannot be
    withheld merely because it is contained within a personnel file.” Nuskey v. Lambright, 
    251 F.R.D. 3
    , 11 (D.D.C. 2008); see also Waters v. U.S. Capitol Police Bd., 
    216 F.R.D. 153
    , 164
    (D.D.C. 2003) (ordering production of certain responsive documents from personnel files). Thus
    even if those files normally remain confidential, that does not place them outside the scope of
    discovery. Confidential materials are routinely produced in discovery, and a protective order can
    be used to safeguard sensitive personal information. See Sperling v. Harman Int’l Indus., Inc.,
    No. 10-2415 (JTB) (ETB), 
    2011 WL 4344165
    , at *2 (E.D.N.Y. Sept. 14, 2011) (quoting Duck v.
    35
    Port Jefferson Sch. Dist., No. 07 CV 2224, 
    2008 WL 2079916
    , at *4 (E.D.N.Y. May 14, 2008))
    (internal quotation marks omitted) (“[I]n most cases, a protective order can appropriately remedy
    privacy concerns arising from discovery of personnel records.”). Accordingly, WMATA must
    produce non-privileged responsive information from the bus driver’s personnel file pertaining to
    safety, driving, and operation of the bus. The discoverability of other information in the files
    will be addressed below.
    Additional Information Regarding the Bus Driver
    The remainder of the interrogatories and requests for production cover several areas: (1)
    employment history;16 (2) the driver’s employment duties, tasks, and responsibilities;17 (3)
    disciplinary information;18 (4) traffic and criminal charges;19 and (5) health records.20 As this
    entire case turns on whether or not the driver properly operated the bus at the time of the
    Incident, information about his professional background, responsibilities, disciplinary record,
    and any traffic and criminal charges is highly relevant to Ms. English’s claims. WMATA has
    identified no legitimate grounds for refusing to provide that information. Thus, to the extent that
    this information exists in the personnel file or other WMATA records, WMATA must
    supplement its discovery responses to provide it to Ms. English.
    However, Ms. English has not explained why all the health records requested in Request
    for Production 15 would be relevant and discoverable. WMATA has produced the results of the
    post-Incident drug and alcohol test. See Pl.’s Mot. to Compel Ex. 6 at 8 (Response to Request
    15). Documents “concerning the eyesight, hearing, and/or fitness to operate a motor vehicle,
    16
    See Interrogatory 6.
    17
    See Interrogatory 6, Request for Production 11
    18
    See Interrogatory 6.
    19
    See Request for Production 18.
    20
    See Request for Production 15.
    36
    including, but not limited to, [the driver’s] most recent eyeglass or contact-lens prescription,” see
    Pl.’s Mot. to Compel Ex. 4 at 7 (Request 15), are relevant because they might establish whether
    the driver had any impairments that rendered him unfit to operate the vehicle or that affected his
    ability to observe the passengers and the exterior of the bus at the time of the Incident. Thus, to
    the extent that WMATA possesses that information, it must provide it to Ms. English.
    However, the language in this document request seeking all documents concerning any
    appraisal of the driver’s health is not limited to issues that affect the driver’s ability to operate
    the bus. This category encompasses information that is not germane to Ms. English’s negligence
    claims. For example, if the driver missed work due to an illness several months prior to the
    incident, that would not be relevant to Ms. English’s negligence claims. Accordingly,
    WMATA’s obligation to produce the requested health records shall be limited to those records
    that concern the driver’s eyesight, hearing, and/or fitness to operate a motor vehicle during his
    tenure as a WMATA employee.
    5.      Information Regarding Training and Instruction
    Finally, Ms. English requests information regarding the training and instruction of
    WMATA bus drivers in Interrogatories 19 and 23, and Requests for Production 12 and 14. See
    MTC Mem. 12 n.15. Those discovery requests provide as follows:
       Interrogatory 19: Identify and describe in detail all training that the operator of the
    bus at the time of the Incident had received with respects [sic] to the following: (1)
    dealing with bus passengers who complained of illness while riding; (2) ensuring that
    alighting passengers were clear of the bus prior to leaving the bus stop; (3) ensuring
    that it was safe to depart a bus stop; (4) utilizing mirrors (exterior and interior) to
    determine whether it was safe to depart a bus stop; and (5) inspecting and adjusting
    mirrors prior to operating a bus.
       Interrogatory 23: To the extent not already described in your responses to
    Interrogatory 19, describe any training or instruction that the operator of the vehicle
    involved in the Incident received, prior to the Incident, concerning the operation of
    buses, including the bus involved in the Incident. Include in your answer the date,
    place, and time of such training or instruction; identify the sponsoring entity for such
    37
    training or instruction and the persons who provided such training or instruction;
    describe the nature of the training; state whether the training or instruction was
    mandated by you or anyone else; and identify any documents regarding, referring to,
    relating to or evidencing the training or instruction.
       Request for Production 12: All documents which relate, reflect or refer to training or
    instruction provided to, or received by, the operator of the WMATA Bus involved in
    the Incident prior to the Incident concerning the operation of buses, including the
    WMATA Bus.
       Request for Production 14: All documents which relate, reflect, or refer to your policy
    concerning the responsibility of your employees and/or agents to operate motor
    vehicles and buses in a competent and safe manner and in accordance with all motor
    vehicle laws and regulations while acting on your behalf.
    Pl.’s Mot. to Compel Ex. 4 at 4–7. In response to Interrogatories 19 and 23, WMATA declined
    to provide any responsive information and asserted that “there is no claim of negligent hiring,
    training, supervision, etc.” 
    Id.
     Ex. 5 at 10, 11–12. In response to Requests for Production 12 and
    14, WMATA averred that it produced its SOPs, admitted that its drivers must operate buses in a
    safe manner, and declined to provide any further responsive documents because this case does
    not involve a claim of negligent hiring, training, or supervision. See 
    id.
     Ex. 6 at 5–6.
    The information and documents that Ms. English seeks are highly relevant to her
    negligence claims. Her ability to prevail will hinge upon defining the standard of care and
    establishing whether the driver’s actions met that standard. Safety policies and information
    about driver training would provide evidence of how WMATA expects bus drivers to operate
    their buses and what actions they should take (including reasonable safety and operating
    precautions) if properly performing their duties. See MTC Mem. 13. The requested information
    about training, instruction, and standard operating procedures also potentially provides insight
    into the bus driver’s habits, which may be relevant under Federal Rule of Evidence 406 (Habit;
    Routine Practice).
    38
    WMATA argues that its internal rules and policies do not establish the national standard
    of care. See Def.’s Opp’n 9. WMATA correctly states that the policies may not be sufficient,
    standing alone, to establish the national standard of care. See Robinson v. Wash. Metro. Area
    Transit Auth., 
    774 F.3d 33
    , 39 (D.C. Cir. 2014) (noting that internal agency manuals “do not, on
    their own, establish the national standard”). But that does not render the policies or documents
    regarding driver training undiscoverable. Relevant information encompasses “‘any matter that
    bears on, or that reasonably could lead to other matter that could bear on’ any party’s claim or
    defense.” Shamesh 314 F.R.D. at 8 (quoting Oppenheimer, 
    437 U.S. at 351
    ). The D.C. Circuit
    has recognized that “internal agency manuals such as WMATA’s standard operating procedures
    may provide evidence bearing on the standard of care.” Robinson, 774 F.3d at 39. Therefore the
    records Ms. English seeks are clearly relevant.
    Given the obvious relevance of the requested information, WMATA’s responses to these
    discovery requests are incomplete. Although WMATA has produced its Standard Operating
    Procedures, it has not produced the other information and documents that Ms. English seeks.
    Therefore, WMATA must supplement its responses to Interrogatories 19 and 23 and Requests
    for Production 12 and 14.
    II.    Motion for Protective Order and Cross-Motion to Compel
    WMATA seeks a protective order to prohibit Ms. English from taking the Rule 30(b)(6)
    deposition noticed on June 5, 2017. See Def.’s Mot. for Protective Order, ECF No. 15 & Ex.1,
    ECF No. 15-2. The deposition notice outlines 18 “Subjects for Examination,” which overlap
    substantially with the interrogatories and requests for production at issue in the Motion to
    Compel considered above. Def.’s Mot. for Protective Order Ex. 1. WMATA contends that the
    proposed 30(b)(6) topics are duplicative, cumulative, and “appear[] intended to annoy,
    39
    embarrass, oppress or unduly burden WMATA.” Def.’s Mot. for Protective Order 2. WMATA
    notes that it requested that Ms. English’s counsel “narrow the ‘shot gun’ approach to discovery
    which amounts to a ‘fishing expedition.’” Id. at 2.
    Ms. English opposes the motion and has cross-moved to compel WMATA to produce
    one or more witnesses to testify on its behalf in accordance with Rule 30(b)(6). First, Ms.
    English argues that WMATA’s motion should be denied because it failed to comply with Local
    Civil Rule 7(m). Pl.’s Opp’n to Def.’s Mot for Protective Order and Cross-Mot. to Compel
    WMATA’s Dep. 2–6 (“Pl.’s Opp’n to MPO”), ECF Nos. 16 & 17. In the alternative, she argues
    that WMATA has not established good cause to issue a protective order, and therefore should be
    compelled to produce witnesses who will testify regarding the subjects outlined in the Notice.
    Id. at 6–7, 9.
    A.       Compliance With Local Civil Rule 7(m)
    The Local Rules require that “[b]efore filing any nondispositive motion in a civil action,
    counsel shall discuss the anticipated motion with opposing counsel in a good-faith effort to
    determine whether there is any opposition to the relief sought and, if there is, to narrow the areas
    of disagreement.” Local Civil Rule 7(m). The purpose of this rule “is to promote the resolution
    of as many litigation disputes as possible without court intervention, or at least to force the
    parties to narrow the issues that must be brought to the court.” Ellipso, Inc. v. Mann, 
    460 F. Supp. 2d 99
    , 102 (D.D.C. 2006); see also Dist. Hosp. Partners, L.P. v. Sebelius, 
    971 F. Supp. 2d 15
    , 21 (D.D.C. 2013); Fed. R. Civ. P. 26(c)(1) (requiring that a motion for protective order
    “include a certification that the movant has in good faith conferred or attempted to confer with
    other affected parties in an effort to resolve the dispute without court action”). “The obligation
    to confer may not be satisfied by perfunctory action, but requires a good faith effort to resolve
    40
    the non-dispositive disputes that occur in the course of litigation.” United States ex rel. Pogue v.
    Diabetes Treatment Ctrs. of Am., 
    235 F.R.D. 521
    , 529 (D.D.C. 2006). This Court routinely
    denies non-dispositive motions for failure to comply with Rule 7(m). See, e.g., Ellipso, Inc., 
    460 F. Supp. 2d at 102
    ; Alexander v. FBI, 
    186 F.R.D. 185
    , 187 (D.D.C. 1999).
    Ms. English contends that WMATA’s attempts to confer with plaintiff’s counsel were too
    perfunctory to constitute a “good faith” effort to resolve the parties’ dispute. Specifically, Ms.
    English asserts that WMATA’s failure to provide substantive objections despite repeated
    requests from Ms. English’s counsel deprived the parties of an opportunity to narrow the
    disputed issues. Pl.’s Opp’n to MPO 2–6. WMATA’s motion does not include a Rule 7(m)
    certification, but WMATA attached the parties’ email communications to its motion and appears
    to believe that those emails were sufficient to satisfy Rule 7(m). See generally Def.’s Mot. for
    Protective Order Ex. 2, ECF No. 15-3.
    The parties’ communications were too perfunctory to satisfy Rule 7(m). In the email
    exchange, counsel for WMATA asked plaintiff’s counsel what information Ms. English truly
    wanted and insisted that Plaintiff narrow the scope of the proposed 30(b)(6) deposition. See
    Def.’s Mot. for Protective Order Ex. 2; Pl.’s Opp’n to MPO Ex. 1, ECF No. 16-1. Plaintiff’s
    counsel requested specific objections to the noticed deposition topics, but contends that
    WMATA failed to provide any. See Pl.’s Opp’n to MPO Ex. 1. Simply stating an objection
    without elaborating further upon it or engaging in any meaningful dialogue is unlikely to narrow
    a dispute, and thus does not meet Rule 7(m)’s requirement to confer in good faith. See Pogue,
    235 F.R.D. at 529.
    Notwithstanding the lack of meaningful pre-filing discussions, the Court will consider the
    Motion for Protective Order on its merits. The Court may, in the interest of judicial economy,
    41
    reach the merits of a motion despite the parties’ failure to satisfy Local Civil Rule 7(m). See
    Styrene Info. & Research Ctr., Inc. v. Sebelius, 
    851 F. Supp. 2d 57
    , 62 n.3 (D.D.C. 2012). The
    breadth of the parties’ disputes regarding written discovery, which they could not resolve on
    their own despite protracted discussions and discovery status conferences, makes it highly
    unlikely that further discussions would narrow this discovery dispute. Accordingly, the Court
    will not require the parties to engage in likely futile efforts to resolve or narrow this dispute on
    their own.
    B.       Showing of Good Cause
    A protective order prohibiting a deposition is an “extraordinary measure which should be
    resorted to only in rare occasions.” Jennings v. Family Mgmt., 
    201 F.R.D. 272
    , 275 (D.D.C.
    2001); see Alexander v. FBI, 
    186 F.R.D. 71
    , 75 (D.D.C. 1998). The moving party “must make a
    specific demonstration of facts” that establish good cause to grant this extraordinary relief.
    Alexander, 186 F.R.D. at 75. Courts reviewing such motions generally employ a balancing test
    “weighing the movant’s proffer of harm against the adversary’s ‘significant interest’ in preparing
    for trial.” Jennings, 201 F.R.D. at 275; Huthnance, 255 F.R.D. at 296; see also Alexander, 186
    F.R.D. at 75.
    There is nothing extraordinary about the 30(b)(6) notice that would warrant a protective
    order. WMATA contends that allowing this deposition to proceed would subject it to
    “unreasonably cumulative and/or duplicative discovery in violation of FRCP 26.” Def.’s Mot.
    for Protective Order ¶ 3. Although the Motion for Protective Order does not identify why the
    requested deposition testimony would be cumulative or duplicative, WMATA clarified at the
    Motions Hearing that it objects to the fact that the notice encompasses the same topics as written
    42
    discovery, and objects on relevance grounds to many of those topics for the same reasons that it
    challenged the corresponding interrogatories.
    There is no rule that prohibits a party from deposing witnesses on the same topics that
    have been addressed in written discovery. To the contrary, depositions typically provide an
    opportunity to further probe the facts elicited through interrogatories and requests for production.
    See Tri-State Hosp. Supply Corp. v. United States, 
    226 F.R.D. 118
    , 126 (D.D.C. 2005) (“By its
    very nature the discovery process entails asking witnesses questions that have been the subject of
    other discovery.”). Therefore this is not a legitimate objection to the deposition notice.
    WMATA’s assertion that the identified topics are not relevant also lacks merit. Ms.
    English seeks testimony regarding: documents, photographs, videotapes, or other materials
    concerning the Incident and/or Mr. Burrell; communications concerning the Incident and/or Mr.
    Burrell; information concerning the Metrobus involved in the Incident; surveillance and/or
    security cameras on the Metrobus involved in the Incident; WMATA’s policies, procedures,
    training, and practices concerning bus operations and passenger safety at the time of the Incident,
    including how WMATA implements those policies; the manner in which WMATA trains and
    supervises its employees about its bus operations and passenger safety policies and procedures;
    WMATA’s communications with the federal government regarding the Incident; what WMATA
    believes to be the applicable standards of care concerning certain aspects of bus operation;
    actions WMATA took in response to the Incident; how WMATA contends the Incident
    occurred; WMATA’s retention and destruction of documents relevant to this case; the details,
    substance, and content of WMATA’s answers to Ms. English’s Interrogatories; the identity,
    responsibilities, and certain other details concerning WMATA employees and agents responsible
    for the transportation and safety of Mr. Burrell at the time of the Incident; information regarding
    43
    the Final Report of Investigation including the factual findings and the identities of the
    employees identified by “SAFE” and a number; and information regarding the schedule and
    route of the Metrobus involved in the Incident.
    Assuming arguendo that it would be appropriate for this Court to reject Rule 30(b)(6)
    topics on relevance grounds,21 the identified topics are all appropriate lines of inquiry for
    discovery because they concern the Incident, the applicable standard of care, training, and
    WMATA’s safety and bus operation policies. At the Motions Hearing, when invited to elaborate
    on the basis for its objection to the deposition topics and corresponding interrogatories, WMATA
    argued that only the events that occurred at the moment of the Incident are relevant. That
    argument is no more persuasive with respect to deposition testimony than it was regarding
    written discovery. WMATA’s suggestion that discovery must be limited to such a narrow
    window of time is at odds with Rule 26, which encourages “broad discovery.” In re England,
    
    375 F.3d 1169
    , 1177 (D.C. Cir. 2004).
    Finally, WMATA has offered no facts to support its assertion that the “precise purpose”
    of the deposition “is questionable, and appears to annoy, embarrass, oppress or unduly burden
    WMATA.” Def.’s Mot. for Protective Order ¶ 8. Nor has it proffered facts to establish that
    permitting this deposition would cause any harm. WMATA appears to consider it burdensome
    to prepare witnesses to address such a variety of topics. But that is the nature of litigation. If
    WMATA had provided more robust answers to the written discovery, perhaps Ms. English
    21
    Another judge on this Court has suggested that courts should not rule in advance on the
    relevance of Rule 30(b)(6) topics, given that in ordinary depositions a witness must answer
    irrelevant questions. See Banks v. Office of Senate Sergeant at Arms, 
    222 F.R.D. 7
    , 18 (D.D.C.
    2004) (“[I]nsisting that a federal court act to prevent the possibility that irrelevant questions will
    be asked at a deposition is completely unprecedented and would require the court to micro-
    manage the discovery process.”).
    44
    would not have felt compelled to use a 30(b)(6) deposition to obtain basic facts regarding her
    claims and WMATA’s defenses. The time limitations applicable to depositions, as well as
    Plaintiff’s counsel’s interest in efficiently using his time, should deter the prolonged “fishing
    expedition” that WMATA fears.
    For the foregoing reasons, WMATA has failed to show that a protective order should be
    issued. Accordingly, the Court denies Defendant’s Motion for Protective Order and grants
    Plaintiff’s Cross-Motion to Compel. Defendant WMATA shall designate one or more witnesses
    to testify at a 30(b)(6) deposition.
    CONCLUSION
    For the foregoing reasons, the Court hereby GRANTS IN PART and DENIES IN PART
    Plaintiff’s Motion to Compel [ECF No. 12]; DENIES Defendant’s Motion for Protective Order
    [ECF No. 15]; and GRANTS Plaintiff’s Cross-Motion to Compel [ECF No. 17]. A separate
    Order will accompany this Memorandum Opinion.
    Digitally signed by Robin M.
    Meriweather
    Date: 2017.10.13 18:25:31 -04'00'
    DATED: October 13, 2017
    ROBIN M. MERIWEATHER
    UNITED STATES MAGISTRATE JUDGE
    45