Houser v. Marquis ( 2020 )


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  •                        UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLUMBIA
    ___________________________________
    )
    GEORGE D. HOUSER,                   )
    )
    Plaintiff,        )
    )
    v.                            )        Civil Action No. 16-0804 (RBW)
    )
    U.S. DEPARTMENT OF HEALTH AND )
    HUMAN SERVICES,                     )
    )
    Defendant.        )
    ___________________________________ )
    MEMORANDUM OPINION
    This matter is before the Court on Defendant’s Motion for Summary Judgment (ECF No.
    56). For the reasons discussed below, the Court grants the motion.1
    I. BACKGROUND
    A. Procedural History
    George D. Houser (“the plaintiff”) brought this civil action under the Freedom of
    Information Act (“FOIA”), 5 U.S.C. § 552 (2018), against the United States Department of
    Health & Human Services (“HHS”), Centers for Medicare and Medicaid Services (“CMS”). See
    Complaint (ECF No. 1, “Compl.”) ¶¶ 2, 9-16. After the Court denied without prejudice the
    defendant’s first motion for summary judgment on September 15, 2017, CMS undertook efforts
    to compile and process for the plaintiff information maintained by a CMS contractor. See
    Defendants’ Status Report and Proposed Schedule for Further Proceedings (ECF No. 43) at 1-2.
    1
    The plaintiff’s motions for extensions of time and for other relief (ECF Nos. 64-65, 67-68 and
    71) will also be denied.
    1
    In addition, CMS sought to determine whether certain potentially responsive records had been
    destroyed, see Defendants’ Status Report and Proposed Schedule for Further Proceedings (ECF
    No. 49) at 1-2, and to obtain potentially responsive records from the Georgia Department of
    Community Health, see id.; Defendants’ Status Report and Proposed Schedule for Further
    Proceedings (ECF No. 51) at 1-2.
    The defendant filed its renewed summary judgment motion (ECF No. 56) on April 8,
    2019. On April 9, 2019, the Court issued an Order (ECF No. 57) advising the plaintiff of his
    obligations under the Federal Rules of Civil Procedure and the Local Civil Rules of this Court to
    respond to the motion. Specifically, the Order advised the plaintiff that if he did not file an
    opposition by June 7, 2019, the Court may enter judgment in the defendant’s favor if the “Court
    satisfies itself that the record and any undisputed material facts justify granting summary
    judgment.” Order, Houser v. U.S. Dep’t of Health & Human Servs., No. 16-CV-804 (D.D.C.
    Apr. 9, 2019) (quoting Winston & Strawn, LLP v. McLean, 
    843 F.3d 503
    , 507 (D.C. Cir. 2016)
    (citing Fed. R. Civ. P. 56(e)(3))).
    The plaintiff requested three extensions of time to respond to the defendant’s motion for
    summary judgment (ECF Nos. 58, 59, 63), which the Court granted by Minute Orders dated July
    1, 2019, September 20, 2019, and January 22, 2020. The Court’s January 22, 2020 Minute Order
    set a new deadline of March 26, 2020, and advised the plaintiff that no further extensions of time
    would be granted absent a showing by the plaintiff of physical or mental incapacitation verified
    by a medical professional. Thereafter, the plaintiff filed his fourth and fifth requests for
    extensions of time (ECF Nos. 64-65). The plaintiff explained that the prison law library had
    been closed entirely for one week in March 2020, as a measure to prevent spread of the
    2
    coronavirus. Third Motion for an Extension of Time to Answer Defendant’s Motion for
    Summary Judgment (ECF No. 64, “Pl.’s Third Mot.”) at 1-2. The plaintiff subsequently
    represented that for two weeks he was unable to conduct legal research. See Fourth Motion for
    an Extension of Time to Answer Defendant’s Motion for Summary Judgment (ECF No. 65,
    “Pl.’s Fourth Mot.”) at 1-2. He further explained that prison authorities provided one typewriter
    and LexisNexis software at one computer work station in each cell block for prisoners’ use
    during a three-hour period each day. See
    id. at 2.
    The plaintiff generally described his access to
    the typewriter and computer work station as limited, given the number of prisoners who must
    share these resources. See
    id. The Court is
    not unsympathetic to the challenges presented to the plaintiff by the
    additional restrictions imposed at the institution because of the COVID-19 pandemic. But these
    restrictions have been in place only since March 2020. The plaintiff’s initial deadline for
    submitting his opposition to the defendant’s motion was June 7, 2019, meaning that he had had
    roughly nine months to respond to the defendants’ motion before the pandemic-related
    restrictions were imposed. Furthermore, the plaintiff missed the May 30, 2020 deadline he set
    for himself for the submission of his opposition. See Pl.’s Fourth Mot. at 1.
    Undaunted, the plaintiff has recently filed three motions for extensions of time for
    reasons unrelated to the COVID-19 pandemic. On August 4, 2020, the plaintiff filed a motion to
    defer consideration of the defendant’s pending summary judgment motion pending resolution of
    additional FOIA requests he made on or about July 25, 2020, to the National Archives and
    Records Administration for records which originated at HHS. See generally Motion Pursuant to
    Federal Rule of Civil Procedure § 56(e)(4) to Allow Further Time for Disclosure (ECF No. 67).
    3
    On August 10, 2020, the plaintiff filed a motion asking that the Court delay further proceedings
    in this case until “the mail room at FCI Ashland begins to mail [his] legal mail in accord with the
    prison’s standard regulations.” Motion to Pend Further Action Until the Prison Mails Plaintiff’s
    Legal Mail (ECF No. 68) at 1. The plaintiff explained that he intended to mail FOIA-related
    correspondence by certified mail, but prison officials have not returned to him the certified mail
    receipts, see
    id. at 2,
    and the plaintiff presumes that this mail has not been delivered, see
    id. at 3.
    For this reason, he contended, his access to the court is impaired. See
    id. at 2.
    Also on August 10, 2020, the plaintiff filed a Motion Pursuant to Federal Rule of Civil
    Procedure § 56(e)(4) to Allow Further Time for Disclosure Addendum of Explanation (ECF No.
    71). This document alleged that the defendant committed misconduct not only in the course of
    enforcing regulations against the skilled nursing facilities that corporate entities controlled by the
    plaintiff once operated, see
    id. at 2-3,
    but also in the course of responding to the plaintiff’s FOIA
    requests, see, e.g.
    , id. at 5.
    The plaintiff’s August 2020 motions do not justify further delay. The submission of a
    new FOIA request to a different government agency exceeds the scope of the plaintiff’s original
    complaint. The National Archives’ response to the plaintiff’s July 25, 2020, FOIA request,
    whether sent by certified mail or not, has no bearing on HHS’s response to the FOIA requests,
    submitted in 2015, which is at issue in this case. Having already granted the plaintiff three
    extensions of time to file his opposition, the Court will deny the plaintiff’s fourth and fifth
    requests for extensions of time, as they do not comply with the conditions set forth in the Court’s
    January 22, 2020 Minute Order. The Court will therefore resolve the defendant’s motion for
    4
    summary judgment based on the information currently before the Court and deny the plaintiff’s
    August 2020 motions.
    B. Defendant’s Assertions of Fact
    1. Forum Healthcare Group and the Plaintiff’s Criminal Conviction
    Through the Forum Healthcare Group, Inc., the plaintiff once operated three licensed care
    facilities which received Medicare and Medicaid funds. See Defendant’s Statement of Material
    Facts Not In Genuine Dispute (ECF No. 56-2, “Def.’s SMF”) ¶¶ 5-6. These facilities were:
    (1) Forum Group at Mount Berry Nursing and Rehabilitation Center in Rome, Georgia; (2)
    Forum Group at Moran Lake Nursing and Rehabilitation Center in Rome, Georgia; and (3)
    Forum Group at Wildwood Park Nursing and Rehabilitation Center in Brunswick, Georgia.
    Id. ¶ 19.
    The plaintiff is now serving a prison sentence imposed by the United States District Court
    for the Northern District of Georgia, arising from his operation of the three health care facilities.
    The United States Court of Appeals for the Eleventh Circuit provided the following summary of
    case that resulted in the plaintiff’s prison sentence:
    Following a four-week bench trial, George D. Houser was
    convicted of one count of conspiring with his wife, Rhonda
    Washington Houser . . . , to commit health care fraud, in violation
    of 18 U.S.C. § 1349, of eight counts of payroll tax fraud, in
    violation of 26 U.S.C. § 7202, and of two counts of failure to
    timely file income tax returns, in violation of 26 U.S.C. § 7203.
    The district court sentenced Mr. Houser to 240 months’
    imprisonment and ordered him to pay nearly $7 million in
    restitution to Medicare and Medicaid and more than $870,000 to
    the Internal Revenue Service[.]
    United States v. Houser, 
    754 F.3d 1335
    , 1337 (11th Cir. 2014); see Def.’s SMF ¶¶ 2-3.
    5
    2. The Plaintiff’s FOIA Requests
    On June 23, 2015, CMS received three letters from the plaintiff dated May 8, 2015, May
    10, 2015, and June 16, 2015. See Def.’s SMF ¶¶ 7-9. CMS treated them as “identical requests
    for records,” Declaration of Hugh Gilmore (ECF No. 12-3, “First Gilmore Decl.”) ¶ 5, and
    assigned the matter a single tracking number, 063020157066, see Def.’s SMF ¶ 9.
    CMS initially interpreted the plaintiff’s letters as a FOIA request for the following
    information:
    documents, including financial, accounting, reimbursement,
    programmatic, regulatory, and professional documents, CMS had
    regarding (1) the Forum Group at Mount Berry Nursing &
    Rehabilitation, LLC, its Medicare Provider Number 11-5311, and
    its Medicaid Identification Number . . . 0276[-]229A; (2) the
    Forum Group at Moran Lake Nursing & Rehabilitation Center,
    LLC, its Medicare Care Provider Number 11-5311; and its
    Medication Identification Number 00140[-]368S; (3) the Forum
    Group at Wildwood Park Nursing & Rehabilitation Center, LLC,
    its Medicare Care Provider Number 11- 5574; and its Medication
    Identification Number, which is unavailable; (4) any other
    facilities regardless of name providing skilled convalescent
    services at the above locations from May 1, 2003 to December 31,
    2007; and (5) Forum Health Group, Inc., Forum Healthcare Group,
    Inc. and Forum Group Management Services, Inc.
    Def.’s SMF ¶ 9.2 The plaintiff also requested a waiver of all search fees and expedited
    processing of his FOIA request
    , id. ¶ 9,
    and reiterated these requests in a subsequent letter dated
    July 21, 2015, see
    id. ¶¶ 12-13, 16.3
    Although CMS made no determination as to the plaintiff’s
    2
    See Compl., Exhibit (“Ex.”) 1 (ECF No. 1 at 35-39, May 8, 2015 letter to Diana Mott, with
    attachment);
    id., Ex. 2 (ECF
    No. 1 at 43-48, May 10, 2015 letter to Diana Mott, with
    attachment);
    id., Ex. 3 (ECF
    No. 1 at 52-88, June 16, 2015 letter to Hugh Gilmore, with
    attachments).
    3
    See Compl., Ex. 4 (ECF No. 1 at 89-99, July 21, 2015 letter to Gilbert Silva, III, with
    attachments).
    6
    requests for a fee waiver and expedited processing, it did advance the plaintiff’s FOIA request to
    the head of the queue when the plaintiff filed this lawsuit. See
    id. ¶¶ 12, 16.
    By letter dated August 20, 2015, the plaintiff asked CMS to extend the date range until
    either the date that it conducted its search or to December 31, 2015.
    Id. ¶ 14.4
    Because the
    named healthcare facilities were no longer operating or CMS had terminated their contracts in
    2007, CMS concluded that “extending the date range would not produce any more responsive
    documents.”
    Id. The plaintiff sent
    the defendant another letter dated August 20, 2015, which CMS did not
    receive until December 2015, in addition to yet another letter dated December 4, 2015. Id.5
    CMS mistakenly interpreted the December 4, 2015 letter as a complaint by the plaintiff about
    how CMS was processing his original FOIA request.
    Id. ¶ 15.6
    Accordingly, CMS did not treat
    the December 4, 2015 letter as “an expansion of [his] original request[],” and did not upload this
    letter to its FOIA tracking system.
    Id. 3.
    Referral to CMS Region 4
    As already noted, the Forum Healthcare nursing facilities were located in Georgia. For
    this reason, CMS referred the plaintiff’s FOIA request to its Region 4 office, the geographic area
    that includes the state of Georgia.
    Id. ¶ 19.
    4
    
      See Compl., Ex. 5 (ECF No. 1 at 100-06, August 20, 2015 letter to Gilbert Silva, III, with
    attachments).
    5
    See Compl., Ex. 6 (ECF No. 1 at 108, August 20, 2015 letter to Diana Mott).
    6
    See Compl., Ex. 7 Part 1 (ECF No. 1 at 111-252, December 4, 2015 letter to Gilbert Silva, III
    and Michael S. Marquis, with attachments).
    7
    a. Cohaba Government Benefit Administrators, LLC
    Because the plaintiff sought “financial information such as advances, recoupments and
    offsets, billed revenue, and notices of revenue and billing status,” Region 4 staff in turn referred
    the matter to its Medicare Administrative Contractor (“MAC”), Cohaba Government Benefit
    Administrators, LLC (“CGBA”), the entity “responsible for maintaining the types of Medicare
    financial and claims processing information CMS understood [the plaintiff to be] requesting.”
    Id. ¶ 21.
    Specifically, “CGBA maintained Medicare financial and claims processing records,
    such as claims, cost reports, and provider enrollment information, in both electronic and hard
    copy.” Supplemental Declaration of Hugh Gilmore (ECF No. 56-3, “Supp. Gilmore Decl.”)
    ¶ 37.
    The initial search for responsive records was limited to the use of the facilities’ names,
    Def.’s SMF ¶ 20, because “CMS and the MAC would only have records on the facilities
    providing medical services, not the corporate entities.”
    Id. The records systems
    that CMS and
    MAC searched did “not identify corporate structures of the entities and whether other entities
    may have been operating at the named facilities.”
    Id. Nor would CMS
    and the MAC have
    maintained Medicaid-related information because the state of Georgia administers the Medicaid
    program. See
    id. ¶ 11.
    Blue Cross/Blue Shield of Georgia preceded CGBA as the MAC for the geographic
    region where the facilities operated by the plaintiff were located.
    Id. ¶ 36.
    When CGBA became
    the MAC in May 2009, Blue Cross/Blue Shield gave CGBA “hard and soft copy records,”
    id., and “a manifest
    of cases for the hard copy records” generated during its time as the MAC
    , id. ¶ 37.
    CGBA personnel “searched the manifest by Provider Transaction Access Number (PTAN)
    8
    for the three skilled convalescent facilities” and located three boxes containing potentially
    responsive records.
    Id. ¶ 39.
    A search of these paper records yielded “55 pages of documents
    specific to the Moran Lake Nursing and Rehabilitation for the time period 2003-2007,” First
    Gilmore Decl. ¶ 8, described as ‘“Notice of Medicare Program Reimbursement,’ settlement
    notices and reviews of Medicare cost reports[,]”
    id. ¶ 11.
    Also searched were CGBA’s electronic records:
    CGBA . . . queried its electronic records keeping system for claims
    data for the providers specific in [the] Plaintiff’s FOIA request
    using each entities’ Provider Transaction Access Number
    (“PTAN”)[,] which is a unique identifying number assigned to all
    Medicare providers. The date ranges used to search for the claims
    data were May 1, 2003 through December 31, 2003 and January 1,
    2004 through December 31, 2007 . . . . CGBA also searched for
    data between January 1, 2008 through December 31, 2012,
    however, the PTAN’s for the entities identified in [the] Plaintiff’s
    FOIA request were terminated in 2007 and thus no records were
    located for the 2008-2012 timeframe.
    Id. ¶ 9;
    see Def.’s SMF ¶ 37.
    Blue Cross/Blue Shield of Georgia “maintained purged claim information” even after
    CGBA became the MAC. Def.’s SMF ¶ 36. CBGA gave Blue Cross/Blue Shield the PTAN,
    taxpayer identification number, and name of each health care facility.
    Id. ¶ 38.
    Blue Cross/Blue
    Shield located “507 pages of paid and denied claims in the search specific to the PTAN[] of each
    skilled convalescent facility.”
    Id. Each PTAN expired
    in 2007, and for this reason, no records
    after 2007 were found.
    Id. ¶ 39.
    b. Division of Survey and Certification
    As stated earlier, the three facilities operated by Forum Healthcare Group received
    Medicare funds. Regarding the Medicare program, the defendant’s declarant explains:
    9
    To determine whether a provider is meeting the Medicare
    conditions of participation, the HHS Secretary is required to enter
    into an agreement with a state, under which the services of
    appropriate state or local health agencies (or other appropriate state
    or local agencies) are used. To enter into such an agreement, the
    state must be able and willing to provide the contracted services
    and to determine whether a provider of services—a hospital,
    skilled nursing facility (SNF), home health agency (HHA),
    hospice, rural health clinic (RHC), critical access hospital (CAH),
    comprehensive outpatient rehabilitation facility, laboratory, clinic,
    rehabilitation agency, public health agency, or ambulatory surgical
    center (ASC)—meets the Medicare program [conditions of
    participation (CoPs)]. Before CMS will treat an institution or
    agency as a participating provider, the state agency conducts an
    investigation and determines that the provider or facility meets the
    CoPs; the state agency then certifies that fact to the HHS Secretary.
    State agencies also determine whether independent laboratories,
    RHCs, or suppliers of portable X-ray services meet the conditions
    for coverage (CfCs) of these services under Part B. State agencies
    advise providers and suppliers, as well as potential providers and
    suppliers, regarding applicable federal regulations to enable them
    to qualify for participation in federal health care programs and to
    maintain [the] standard of health care consistent with CoPs and
    CfCs.
    Supp. Gilmore Decl. ¶ 26. The defendant’s Division of Survey and Certification oversees this
    process.
    Id. The Georgia Department
    of Community Health, Division of Medical Assistance, is
    the state agency which CMS contracts with to perform the services described above.
    Id. ¶ 29.
    Upon review of the Court’s September 15, 2017 Memorandum Opinion and Order, and
    on further review of the plaintiff’s letters dated May 10, 2015 and December 4, 2015, CMS
    realized that the plaintiff also sought “program regulatory and professional records generated by
    [HHS],”
    id. ¶ 22,
    and documents related to sanctions imposed on the three facilities, id.7
    Accordingly, CMS expanded its interpretation of the plaintiff’s FOIA requests “to include
    7
    See Compl., Ex. 2 (May 10, 2015 letter), Ex. A at 1, 3 (ECF No. 1 at 45, 47).
    10
    records regarding the civil monetary penalty (‘CMP’) letter from Sandra M. Pace, Associate
    Regional Administrator, Division of Survey and Certification, to Amy Kaminshine-Berne,
    Assistant [United States] Attorney[,]”
    id. ¶ 23,
    a copy of which the plaintiff attached to his
    December 4, 2015 letter.8 It “tasked the Region 4 Division of Survey and Certification to
    conduct the search” because this “Division oversaw the surveys or visits to the facilities that lead
    to the imposition of the CMP.”
    Id. ¶ 24.
    Within the Division of Survey and Certification is the Long Term Care Certification and
    Enforcement Branch.
    Id. ¶ 27.
    Its Chief, “based on her knowledge of where records similar to
    those requested by [the] Plaintiff are typically stored,” searched the Automated Survey
    Processing Environment Enforcement Management System (“AEMS”), “which monitors
    facilities certified to participate in the Medicare program[.]”
    Id. The defendant’s declarant
    explained that monitoring providers “ensure[s] that they remedy deficient practices and establish
    procedures that sustain continued compliance.”
    Id. “In severe instances
    of noncompliance,
    enforcement allows imposition of significant sanctions against the provider, including monetary
    penalties and program termination.”
    Id. The Chief of
    the Long Term Care Certification and Enforcement Branch also searched a
    file room where paper copies related to each survey are maintained, as well as her own files on
    CMP matters. Def.’s SMF ¶ 26. The AEMS search yielded one responsive document, which
    was a two-page draft of the CMP letter.
    Id. ¶ 27.
    And, located in a three-ring binder maintained
    by the Chief was a four-page settlement agreement between the three facilities and CMS dated
    8
    See ECF No. 1 at 125-26.
    11
    July 21, 2008. Id.; see Supp. Gilmore Decl. ¶ 32. No other responsive records were located.
    Def.’s SMF ¶ 27.
    c. Georgia Department of Community Health
    Ordinarily, CMS retained “documents not subject to litigation” for seven years.
    Id. Not until December
    2017 did “CMS realize[] that potentially responsive records might have been lost
    due to the scheduled destruction timeframes under the retention policy[.]”
    Id. ¶ 28.
    Because
    CMS misunderstood “the breadth of [the] plaintiff[’s] request until December 2017, CMS did not
    retain any other records that may have been responsive” to the FOIA request.
    Id. ¶ 27.
    In an
    effort to replace records which may have been destroyed, CMS contacted the Georgia
    Department of Community Health, Division of Medical Assistance, and asked that it search for
    any federal records it had about the three facilities.
    Id. Deloris Cooper, Open
    Records Clerk with the Georgia Department of Community
    Health, Health Facilities Regulation Division, see Affidavit of Deloris Cooper (ECF No. 56-5,
    “Cooper Aff.”) ¶ II, “conducted a search for state agency records, correspondence or other
    information regarding a [CMP] imposed on the Forum Group at Mount Berry Nursing &
    Rehabilitation Center, LLC [and] two . . . related facilities, the Forum at Moran Lake and the
    Forum at Wildwood[,]”
    id. ¶ IV.
    Her search yielded no physical files, and the electronic records
    she found “were scanned and uploaded to the CMS FOIA sFTP folder on December 20, 2017.”
    Id. The Georgia Department
    of Community Health “provided [to CMS] three files totaling 654
    pages consisting of survey records related to each nursing and rehabilitation center identified in
    the request[.]” Def.’s SMF ¶ 28 (footnote omitted). It later produced to CMS another 921 pages
    of records.
    Id. ¶ 32. 12 5.
    Releases of Responsive Records
    CMS released in full 55 pages of records, identified as ‘“Notices of Medicare Program
    Reimbursement,’ settlement notices, and reviews of Medicare cost reports,” to the plaintiff on
    March 2, 2016. First Gilmore Decl. ¶ 11; see
    id. ¶ 10;
    Def.’s SMF ¶ 30. From “several Excel
    spreadsheets documenting paid and denied Medicare claims” associated with the three Forum
    Group facilities and released to the plaintiff. CMS redacted certain information under FOIA
    Exemption 6. See First Gilmore Decl. ¶¶ 12-14.
    On January 18, 2018, CMS released to the plaintiff the survey records obtained from the
    Georgia Department of Community Health (654 pages), the draft CMP letter (2 pages), and the
    settlement agreement (4 pages). Def.’s SMF ¶ 31. And on September 13, 2018, CMS released
    to the plaintiff the 921 additional pages of redacted records obtained from the Georgia
    Department of Community Health.
    Id. ¶ 32. II.
    DISCUSSION
    A. Summary Judgment Standard
    The Court may grant summary judgment to a government agency as the moving party if
    it shows that there is no genuine dispute as to any material fact and if it is entitled to judgment as
    a matter of law. Fed. R. Civ. P. 56(a). The Court may grant summary judgment based on
    information in an agency’s supporting declaration if the declaration is “relatively detailed and
    nonconclusory[.]” Goland v. CIA, 
    607 F.2d 339
    , 352 (D.C. Cir. 1978) (footnote omitted)
    (internal quotation marks omitted). Further, the supporting declaration must “describe the
    documents and the justifications for nondisclosure with reasonably specific detail, demonstrate
    that the information withheld logically falls within the claimed exemption, and [is] not
    13
    controverted by either contrary evidence in the record [or] by evidence of agency bad faith.”
    Military Audit Project v. Casey, 
    656 F.2d 724
    , 738 (D.C. Cir. 1981) (footnote omitted).
    B. Adequacy of the Defendant’s Searches
    An agency “fulfills its obligations under FOIA if it can demonstrate beyond material
    doubt that its search was reasonably calculated to uncover all relevant documents.” Ancient Coin
    Collectors Guild v. U.S. Dep’t of State, 
    641 F.3d 504
    , 514 (D.C. Cir. 2011) (citations and
    internal quotation marks omitted). The agency may submit affidavits or declarations to explain
    the method and scope of its search, see Perry v. Block, 
    684 F.2d 124
    , 127 (D.C. Cir. 1982), and
    such affidavits or declarations are “accorded a presumption of good faith, which cannot be
    rebutted by purely speculative claims about the existence and discoverability of other
    documents,” SafeCard Servs., Inc. v. SEC, 
    926 F.2d 1197
    , 1200 (D.C. Cir. 1991) (citation and
    internal quotation marks omitted).
    Because the plaintiff sought financial, claim reimbursement, and accounting information,
    and other materials pertaining to health care facilities in Georgia receiving Medicare funds,
    CMS, as noted earlier, referred his FOIA request to its Region 4, the region encompassing the
    state of Georgia. And because its contractor, CGBA, would maintain records of this nature,
    CMS Region 4 referred the matter to CGBA.
    The plaintiff sought records from 2003 to 2012, which included a time period preceding
    CGBA’s contract with CMS. For this reason, CGBA sought the assistance of its predecessor,
    Blue Cross/Blue Shield of Georgia. CGBA searched hard and soft copy records it acquired from
    Blue Cross/Blue Shield when its contract began in 2009. Using the PTAN for each facility,
    CGBA located three boxes containing potentially responsive records and found 55 pages of
    14
    records specific to the Moran Lake facility. From purged claim records retained by Blue
    Cross/Blue Shield, using the PTAN, taxpayer identification number and the name of each facility
    as search terms, CGBA located information about paid and denied claims. Because each PTAN
    expired in 2007, CGBA found no records for any years after 2007.
    Notwithstanding CMS’ overly-narrow initial interpretation of the plaintiff’s FOIA
    request, the defendant shows that CMS changed course and expanded its search to include
    program and regulatory records, such as the CMP letter regarding the Mount Berry facility. See
    Supp. Gilmore Decl. ¶¶ 23-24. It sought assistance from the Chief of the Division of Survey and
    Certification, who searched three sources where responsive records likely would be found: the
    Automated Survey Processing Environment Enforcement Management System, which monitors
    facilities participating in the Medicare program, a file room containing paper files, and her own
    files because her responsibilities involved CMP matters. See
    id. ¶¶ 25, 27.
    Her search
    discovered a two-page draft of a CMP letter in AEMS and a four-page settlement agreement.
    See
    id. ¶ 28.
    CMS did not place a “litigation hold” on potentially responsive records after it received
    the plaintiff’s FOIA request. As a result, certain survey-related records were destroyed, and
    could not be provided to the plaintiff. The plaintiff has made no showing that CMS purposely
    destroyed documents in order to avoid having to release them, and nothing in the record of this
    case suggests that CMS’s error was willful or otherwise warrants further action by the Court. Cf.
    Cal–Almond, Inc. v. U.S. Dep’t of Agric., 
    960 F.2d 105
    , 109 (9th Cir.1992) (“Absent a showing
    that the government has improperly destroyed agency records, FOIA does not require these
    records to be recreated.”) (internal quotations omitted). Furthermore, “[i]f the agency is no
    15
    longer in possession of the document, for a reason that is not itself suspect, then the agency is
    not improperly withholding that document and the court will not order the agency to take further
    action in order to produce it.” SafeCard 
    Servs., 926 F.2d at 1201
    (emphasis added). If anything,
    CMS sought to minimize the effects of not having implemented a litigation hold by contacting
    the Georgia Department of Community Health, Division of Medical Assistance, to possibly
    obtain copies of these records as substitutes for the records it had destroyed.
    An agency’s search need not be exhaustive, see Miller v. U.S. Dep’t of State, 
    779 F.2d 1378
    , 1383 (8th Cir. 1995), and it need not be perfect, see DiBacco v. U.S. Army, 
    795 F.3d 178
    ,
    191 (D.C. Cir. 2015) (“[A]dequacy – not perfection – is the standard that FOIA sets.”). Here,
    based on the record outlined above, the Court concludes that the defendant has demonstrated that
    its searches for responsive records were reasonable under the circumstances of this case.
    C. FOIA Exemption 6
    Information contained in responsive records has been withheld by the defendant from
    disclosure to the plaintiff under FOIA Exemption 6. Exemption 6 protects “personnel and
    medical files and similar files the disclosure of which would constitute a clearly unwarranted
    invasion of personal privacy.” 5 U.S.C. § 552(b)(6). The Court’s first task in assessing whether
    non-disclosure is warranted is to determine whether the responsive records are personal, medical
    or similar files. Multi Ag Media LLC v. Dep’t of Agric., 
    515 F.3d 1224
    , 1228 (D.C. Cir. 2008).
    Next, the Court must determine whether disclosure of the third-party information “would
    constitute a clearly unwarranted invasion of personal privacy.”
    Id. (quoting 5 U.S.C.
    § 552(b)(6)). “This second inquiry requires [the Court] to balance the privacy interest that would
    be compromised by disclosure against any public interest in the requested information.”
    Id. 16
    (citations omitted). Here, the only relevant public interest the Court must consider is the
    underlying purpose for the enactment of the FOIA: to “shed[] light on an agency’s performance
    of its statutory duties[.]” U.S. Dep’t of Justice v. Reporters Comm. for Freedom of the Press,
    
    489 U.S. 749
    , 762 (1989). The Court will evaluate the propriety of the non-disclosures from that
    perspective.
    1. Beneficiary Identification Numbers
    Among the records obtained from BlueCross/Blue Shield of Georgia were 507 pages of
    records of paid and denied claims, see Def.’s SMF ¶ 38, in the form of Excel spreadsheets, see
    First Gilmore Decl. ¶ 12. From the spreadsheets CMS withheld each beneficiary’s identification
    number (“HIC_NR”), see
    id., which at that
    time included the beneficiary’s Social Security
    number, see Supp. Gilmore Decl. ¶ 45. Its declarant offered the following rationale:
    I determined that release of the information in [the HIC-NR] column
    would result in a clearly unwarranted invasion of personal privacy,
    after balancing the privacy interests of the beneficiaries against the
    public benefit in disclosure. I determined that the beneficiaries
    maintain a strong privacy interest in their personal information
    captured in the Medicare claims records, including confidential
    information regarding their medical care. I found this substantial
    privacy interest to greatly outweigh the public interest in disclosure,
    if any.
    First Gilmore Decl. ¶ 15.
    2. Identifying Information in Survey Records9
    CMS also withheld the following information under FOIA Exemption 6: the position title
    of persons interviewed by the surveyors, residents’ names, and Social Security numbers, resident
    9
    CMS is relying on FOIA Exemption 6 in conjunction with FOIA Exemption 7(C) to withhold
    certain information from the survey records. See Def.’s SMF ¶ 42. The declarant does not
    identify a law enforcement purpose for which the survey records might have been compiled, and
    therefore has failed to demonstrate that FOIA Exemption 7(C) applies.
    17
    room numbers, the identities of state survey agency employees, and personally identifiable
    information of patients. Def.’s SMF ¶ 42. Its declarant explains the rationale for these non-
    disclosures as follows:
    CMS determined the release of this material in the survey records
    would result in a clearly unwarranted invasion of personal privacy,
    after balancing the privacy interests of the interviewees and patients
    against the public benefit in disclosure. Persons interviewed in
    connection with a survey of a nursing facility maintain a strong
    privacy interest in their position titles because with the position title,
    date, and facility name, the identity of the individual would be easily
    determined in connection with a particular survey. Additionally, the
    patients maintain a strong privacy interest in their names, social
    security numbers, identifying characteristics, and medical
    information. Although the patient names are not provided in the
    surveys, with the additional information of date, facility, location,
    and other contextual clues in the records, the patients could be
    identified . . . . Finally, an employee with the state survey agency
    maintains a strong privacy interest in his or her identity because it is
    associated with the surveys into Plaintiff’s facilities.
    Supp. Gilmore Decl. ¶ 45.
    Protection under Exemption 6 is not limited to “a narrow case of files,” but instead
    “cover[s] detailed Government records on an individual which can be identified as applying to
    that individual.” U.S. Dep’t of State v. Wash. Post Co., 
    456 U.S. 595
    , 602 (1982). In other
    words, Exemption 6 is designed “to protect individuals from the injury and embarrassment that
    can result from the unnecessary disclosure of personal information” maintained in government
    records
    , id. at 599,
    regardless of “the label on the file,”
    id. at 601
    (citation omitted). The Court is
    satisfied that documents like the ones identified above qualify as “medical or similar files” for
    purposes of Exemption 6.
    CMS maintains, and the Court concurs, that there is no public interest in disclosure of the
    redacted information, as disclosure of position titles, room numbers, residents’ identifying
    18
    characteristics, residents’ medical information, beneficiaries’ Social Security numbers, and the
    state survey agency employees’ identities “would shed no additional light on the government’s
    operations and activities that release of the overall survey investigation records does not
    provide.” Supp. Gilmore Decl. ¶ 45; see First Gilmore Decl. ¶ 15. Non-disclosure of the
    information was therefore appropriate.
    D. Segregability
    If a record contains some information that is exempt from disclosure, any reasonably
    segregable information not exempt from disclosure must be released after deleting the exempt
    portions, unless the non-exempt portions are inextricably intertwined with exempt portions. 5
    U.S.C. § 552(b); see Trans-Pacific Policing Agreement v. U.S. Customs Serv., 
    177 F.3d 1022
    ,
    1027 (D.C. Cir. 1999). The Court errs if it “simply approve[s] the withholding of an entire
    document without entering a finding on segregability, or the lack thereof.” Powell v. U.S.
    Bureau of Prisons, 
    927 F.2d 1239
    , 1242 n.4 (D.C. Cir. 1991) (quoting Church of Scientology of
    Cal. v. U.S. Dep’t of the Army, 
    611 F.2d 738
    , 744 (9th Cir. 1979)).
    Here, the defendant’s declarant represents that “a line by line review of all of the records
    involved [was conducted] and [that the defendant] released all reasonably segregable
    information.” Supp. Gilmore Decl. ¶ 46. Upon reviewing the defendant’s supporting
    declarations, the Court agrees that the agency has released all non-exempt portions of the
    responsive records.
    III. CONCLUSION
    The Court concludes that the defendant has demonstrated its compliance with the FOIA.
    It conducted adequate searches for records responsive to the plaintiff’s FOIA request and has
    19
    justified its decision to withhold all of the information not disclosed to the plaintiff under FOIA
    Exemption 6. Accordingly, the Court will grant the defendant’s motion for summary judgment.
    Additionally, the Court will deny the plaintiff’s motions for extensions of time to respond to the
    defendant’s motion for summary judgment. An order is issued separately.
    DATE: September 14, 2020                         /s/
    REGGIE B. WALTON
    United States District Judge
    20