Chipman v. Cigna Behavioral Health, Inc. ( 2020 )


Menu:
  •                              UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLUMBIA
    ROBERT CHIPMAN,
    Plaintiff,
    v.                                           Civil Action No. 19-456 (TJK)
    CIGNA BEHAVIORAL HEALTH, INC. et al.,
    Defendants.
    MEMORANDUM OPINION
    Robert Chipman alleges that his health insurance plan administrator, Cigna, improperly
    denied coverage for residential mental health treatment for his dependent. Cigna denied that
    coverage after determining that it was not medically necessary under Chipman’s health insurance
    plan. After exhausting Cigna’s internal review process, Chipman filed this suit. Cigna moved
    for summary judgment, but Chipman failed to oppose. Reviewing for abuse of discretion, the
    Court finds that Cigna’s determination was reasonable. As a result, it will grant Cigna’s motion.
    Background
    Chipman sues three defendants: his employer, Merkle Group Inc. (“Merkle”); his health
    insurance plan administrator, Cigna Behavioral Health, Inc. (“Cigna”); and his health insurance
    plan itself, Merkle Group Inc. Open Access Plus Medical Benefits Plan (“the Plan”). As a
    Merkle employee, Chipman is a member of the Plan, a self-funded group health plan sponsored
    by Merkle and administered by Cigna for the benefit of Merkle employees and their dependents.
    ECF No. 6 (“Am. Compl.”) ¶ 6. Incident to Chipman’s employment with Merkle, his dependent
    (“Dependent”) received health coverage under the Plan.
    Id. ¶ 7.
    Chipman’s Plan provides coverage for services “to the extent that [they] are
    recommended by a Physician, and are Medically Necessary for the care and treatment of an
    1
    Injury or a Sickness, as determined by Cigna.” ECF Nos. 23-1 to 23-6 (“AR”) at 2095. 1
    Services are “medically necessary” when they are “required to diagnose or treat an illness,
    injury, disease or its symptoms; in accordance with generally accepted standards of medical
    practice; clinically appropriate in terms of type, frequency, extent, site and duration; not
    primarily for the convenience of the patient, Physician or other health care provider; and
    rendered in the least intensive setting that is appropriate for the delivery of the services and
    supplies.”
    Id. at 2126.
    Dependent began struggling with mental health and behavioral issues in 2015.
    Id. at 343;
    see also Am. Compl. ¶ 18. After being admitted to several hospitals and attending various
    programs to treat mental health issues, Dependent was admitted in late 2016 to Catalyst RTC
    LLC (“Catalyst”), a facility in Utah “licensed to provide Residential Treatment for 26 Adult and
    Youth Clients Ages 13 to 18.” AR at 1357; see also Am. Compl. ¶¶ 19–29, 32–35. Soon after,
    Chipman began filing claims for coverage by submitting medical records and reports to Cigna
    for a retrospective review. AR at 1897; see also Am. Compl. ¶ 42. Chipman’s claims cover two
    separate periods during which Dependent was treated at Catalyst. The first period covers
    treatment from January to May 2017, AR at 1897–1901, and the second covers treatment from
    May 2017 to July 2018
    , id. at 1903–07.
    Dr. Karl Sieg, a board-certified psychiatrist, conducted Cigna’s initial “level-one” review
    for the claim covering the first treatment period.
    Id. at 1897–1901.
    He reviewed “information
    submitted by [the] provider and the terms of [Chipman’s] benefit plan.”
    Id. at 1873.
    He found
    1
    Because of the voluminous administrative record, Defendants filed it as six separate exhibits.
    See ECF Nos. 23-1 to 23-6. But the six documents are paginated with consecutive Bates
    numbers. Thus, for ease of reference, the Court will treat the six documents comprising the
    administrative record as a single filing and will refer to particular pages by their Bates number.
    2
    that Dependent’s symptoms and behaviors did not “require[] this intensity of service for safe and
    effective treatment,” and that Dependent’s admission to Catalyst “appear[ed] to be primarily for
    the purpose of providing a safe and structured environment.” Id.; see also Am. Compl. ¶ 43. Dr.
    Sieg also determined that even if residential treatment had been necessary, the Plan would still
    not have covered the treatment Catalyst was providing. AR at 1873–74; see also Am. Compl.
    ¶ 43. Based on this review, Cigna denied coverage. AR at 1874; see also Am. Compl. ¶ 43.
    Chipman both appealed this denial and filed another, separate claim for Dependent’s
    second treatment period at Catalyst. AR at 2224, 2259. As for the second treatment period, Dr.
    Liebe Gelman, another board-certified psychiatrist, conducted the level-one review of “the
    information submitted by [the] provider and the terms of [Chipman’s] benefit plan.”
    Id. at 1403;
    see also
    id. at 1903–07.
    Like Dr. Sieg before him, Dr. Gelman found that Dependent’s treatment
    from May 2017 to July 2018 at Catalyst was not medically necessary.
    Id. at 1907.
    Specifically,
    Dr. Gelman concluded among other things that “[l]ess restrictive levels of care were available for
    safe and effective treatment.”
    Id. Finally, shortly after
    Dr. Gelman finished his first-level review of Chipman’s claims for
    Dependent’s second treatment period, Dr. Mohsin Qayyum, also a board-certified psychiatrist,
    conducted a second-level review of Cigna’s decision to deny coverage for both treatment
    periods.
    Id. at 1907–10.
    After reviewing “the available clinical information received initially
    and with [the] appeal,” Dr. Qayyum affirmed Cigna’s decision to deny coverage for both
    periods. 2
    Id. at 1394–95.
    He agreed with the level-one reviewers that Dependent’s symptoms
    did not show that the treatment at Catalyst was medically necessary given the Plan’s criteria.
    Id. 2
      In support of his appeal, Chipman submitted a comprehensive set of Dependent’s medical
    records that spanned over a thousand pages. AR at 2254–3287.
    3
    at 1395; see also Am. Compl. ¶ 45. He also found that Dependent’s admission to Catalyst
    “appear[ed] to be primarily for the purpose of providing a safe and structured environment,” and
    that “[l]ess restrictive levels of care were available for safe and effective treatment.” AR at
    1395; see also Am. Compl. ¶ 45. As a result, Cigna upheld its denial of coverage for both
    periods. AR at 1394; see also Am. Compl. ¶ 45.
    After receiving letters detailing Dr. Gelman and Dr. Qayyum’s findings, Chipman
    requested an external review of all the first- and second-level reviews to date from Cigna’s
    Independent Review Organization (“IRO”). AR at 1415; see also Am. Compl. ¶ 46. The IRO,
    which is not “connected or related to [Cigna] in any way,” AR at 1418, provides an independent
    review of Cigna’s decisions, and the IRO’s decisions are binding upon Cigna
    , id. at 1397.
    The
    IRO reviewer—an independent, board-certified psychiatrist with subcertification in Child &
    Adolescent Psychiatry
    , id. at 1892—evaluated
    all the “relevant medical documents utilized in
    [Cigna’s] review process,”
    id. at 1863,
    as well as more information submitted by Chipman,
    including treatment records for the months immediately preceding Dependent’s admission to
    Catalyst
    , id. at 1868–72;
    see also
    id. at 1889–90
    (listing all records reviewed). The IRO agreed
    with Cigna’s determinations, concluding that the residential treatment “was not medically
    necessary,” as “[t]here were alternative, less intensive approaches that could provide safe and
    effective treatment during this time.”
    Id. at 1890–91;
    see also Am. Compl. ¶ 47.
    Chipman then filed this suit under the Employee Retirement Income Security Act of 1974
    (ERISA), Pub. L. No. 93-406, 88 Stat. 829. Section 502(a)(1)(B) of ERISA allows plan
    participants or beneficiaries “to recover benefits due to him under the terms of his plan, to
    enforce his rights under the terms of the plan, or to clarify his rights to future benefits under the
    4
    terms of the plan.” 29 U.S.C. § 1132(a)(1)(B). 3 Chipman claims that Dependent’s treatment at
    Catalyst should have been covered. Am. Compl. ¶¶ 6, 49–50. Earlier this year, Defendants
    moved for summary judgment, ECF No. 26, arguing that the Court should uphold Cigna’s
    decision because it was reasonable, ECF No. 26-1 (“MSJ”) at 1–2. But Chipman—who is
    represented by counsel—failed to respond, despite having been granted two extensions of time to
    do so. See Minute Orders of Apr. 15, 2020, and Apr. 23, 2020. 4
    Legal Standard
    Summary judgment is usually appropriate “if the movant shows that there is no genuine
    dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed.
    R. Civ. P. 56(a). “But in an ERISA case, when the decision to grant or deny benefits is reviewed
    for abuse of discretion, a motion for summary judgment is merely the conduit to bring the legal
    question before the district court and the usual tests of summary judgment, such as whether a
    genuine dispute of material fact exists, do not apply.” James v. Int’l Painters & Allied Trades
    Indus. Pension Plan, 
    844 F. Supp. 2d 131
    , 141 (D.D.C. 2012), aff’d, 
    738 F.3d 282
    (D.C. Cir.
    2013) (cleaned up).
    Under ERISA, a denial of benefits is subject to de novo review unless—as is often the
    case—the benefit plan gives its fiduciaries discretionary authority to determine eligibility for
    3
    Although Chipman makes a brief reference to 29 U.S.C. § 1132(a)(3)(B), which provides for
    equitable relief, see Am. Compl. ¶ 4, he does not appear to seek any relief other than
    reimbursement, see Am. Compl. at 13. Because Chipman “has an avenue for adequate relief
    under § 1132(a)(1)(B) to recover his benefits . . . [any] request for injunctive relief is simply a
    means to obtain the same relief.” Anthony v. Int’l Ass’n of Machinists & Aerospace Workers
    Dist. Lodge 1, 
    378 F. Supp. 3d 30
    , 45 (D.D.C. 2019). Thus, the Court need not consider Section
    1132(a)(3)(B). See
    id. 4
      On April 30, 2020—two days after the most recently extended deadline passed—Chipman’s
    counsel represented that she would be filing an opposition to Defendants’ motion that same day,
    along with a “Motion Requesting Acceptance of Late Filed Brief.” ECF No. 35. But she filed
    neither document.
    5
    benefits or to construe the terms of the plan. Firestone Tire & Rubber Co. v. Bruch, 
    489 U.S. 101
    , 115 (1989). When a plan grants that discretion, “a deferential standard of review [is]
    appropriate,”
    id. at 111,
    and the question before the court is whether a decision to deny benefits
    was reasonable, Block v. Pitney Bowes Inc., 
    952 F.2d 1450
    , 1454 (D.C. Cir. 1992). 5 The
    reasonableness “depends in large measure on what [the] determination [is] and the stated reasons
    behind it.” Marcin v. Reliance Standard Life Ins. Co., 
    138 F. Supp. 3d 14
    , 23 (D.D.C. 2015),
    aff’d, 
    861 F.3d 254
    (D.C. Cir. 2017) (citation omitted); see also Black & Decker Disability Plan
    v. Nord, 
    538 U.S. 822
    , 825 (2003) (noting that the plan administrator must provide a “full and
    fair assessment of claims and clear communication” to the insured of the “specific reasons for
    benefit denials” (internal quotation marks omitted)). A plan administrator’s decision was
    reasonable if it was “the result of a deliberate, principled, reasonable process and if it is
    5
    Because the Plan gives Cigna the kind of discretion described in Firestone, see AR at 2121,
    Cigna’s benefit determinations are entitled to deference. The relevant portion of the Plan states:
    The Plan Administrator delegates to Cigna the discretionary authority to interpret
    and apply plan terms and to make factual determinations in connection with its
    review of claims under the plan. Such discretionary authority is intended to
    include, but not limited to, the determination of the eligibility of persons desiring
    to enroll in or claim benefits under the plan, the determination of whether a
    person is entitled to benefits under the plan, and the computation of any and all
    benefit payments.
    Id. Because there are
    “no magic words required to trigger the application of one or another
    standard of judicial review,” the critical inquiry is whether it “appear[s] on the face of the plan
    documents that the fiduciary has been given the power to construe disputed or doubtful terms or
    to resolve disputes over benefits eligibility.” 
    Block, 952 F.2d at 1453
    (cleaned up). “What
    counts, in sum, is the character of the authority exercised by the administrators under the plan,”
    id. at 1454,
    and here the character is deferential, see Buford v. UNUM Life Ins. Co. of Am., 
    290 F. Supp. 2d 92
    , 97 (D.D.C. 2003). And Plaintiff has not “identified a conflict of interest arising
    from [an entity’s] dual role as payor and administrator” that would afford a stricter standard of
    review. Minute Order of Oct. 14, 2019 (quoting Crummett v. Metro. Life Ins. Co., No. 06-cv-
    1450 (HHK), 
    2007 WL 2071704
    , at *4 (D.D.C. July 16, 2007)).
    6
    supported by substantial evidence.” 
    Marcin, 138 F. Supp. 3d at 22
    (quotation omitted).
    Substantial evidence means “more than a scintilla but less than preponderance.”
    Id. (quotation omitted). And
    “[t]he Court’s review of a benefits determination may only be based on the record
    available to the administrator or fiduciary at the time the decision was made.” Boster v. Reliance
    Standard Life Ins. Co., 
    959 F. Supp. 2d 9
    , 23 (D.D.C. 2013) (quotation omitted).
    Courts may not grant a motion for summary judgment as conceded for want of
    opposition. Winston & Strawn, LLP v. McLean, 
    843 F.3d 503
    , 505 (D.C. Cir. 2016). Rather, the
    Court must independently determine whether the moving party has carried its burden
    , id., but need not
    “do counsel’s work” and consider arguments that the non-moving party elected not to
    raise, Kirkland v. McAleenan, 13-194 (RDM), 
    2019 WL 7067046
    , at *25 & n.17 (D.D.C. Dec.
    23, 2019) (quoting Schneider v. Kissinger, 
    412 F.3d 190
    , 200 n.1 (D.C. Cir. 2005)).
    Analysis
    Upon review of the administrative record, the Court finds that Cigna’s decisions to deny
    Chipman’s claims followed a deliberate, reasoned process and were supported by substantial
    evidence. 6
    A.      Cigna’s Process Was Reasonable
    The record reveals that Cigna arrived at its determinations after employing a sufficiently
    robust decision-making process. Cigna’s first-level reviewers represented that they reviewed all
    6
    Merkle appears to have played no role at all in the benefits decisions Chipman challenges, and
    so it cannot be held accountable for Cigna’s decisions. 
    Anthony, 378 F. Supp. 3d at 46
    (“Because District Lodge 1 made no decision, there is no basis to find that District Lodge 1 acted
    arbitrarily or capriciously.”); Am. Compl. ¶ 41 (“Merkle has delegated to Cigna the authority to
    interpret and apply terms of the Plan and to make factual determinations regarding claims for
    benefits.”); see also 
    Boster, 959 F. Supp. 2d at 28
    –29 (holding at summary judgment that
    “[s]ince the original complaint fails to plausibly allege that [the plaintiff’s former employer] had
    or exercised fiduciary responsibility in denying [the plaintiff’s] benefit claim, [the former
    employer] cannot be held liable for his loss of benefits”). As a result, the Court will grant
    Defendant’s request that Merkle be dismissed as a party. See MSJ at 32.
    7
    the information submitted by the relevant provider, AR at 1403, 1873, and the second-level
    reviewer represented that he reviewed “[a]ll the original information in [Dependent’s] file [and]
    the information submitted with [the appeal request],”
    id. at 1394
    . 7 
    Cigna provided a multi-
    layered review process that allowed beneficiaries like Chipman to submit additional
    documentation for consideration, see
    id. at 1404, 1874–75,
    an opportunity of which Chipman
    appears to have availed himself, see
    id. at 2254–3287.
    It also provided Chipman the chance to
    seek independent review from the IRO—a third party outside Cigna, see
    id. at 1397—an
    opportunity of which Chipman also took advantage, see
    id. at 1882–92.
    Based on four board-certified psychiatrists’ analyses of the available information—the
    last of which was cumulative of the three previous analyses and conducted by an independent
    reviewer—Cigna determined that the Plan did not cover Dependent’s treatment at Catalyst.
    Id. at 1394, 1403, 1873, 1890–92.
    The Court finds this process reasonable. It also tracks what other
    courts in this District have found reasonable. For example, in Dawson v. Pension Plan for Office
    Employees of International Brotherhood of Electrical Workers, the court found a plan’s decision
    to rely on the opinions of three independent medical professionals was reasonable in part because
    they each “had all the evidence then available,” including the material provided by the plaintiff.
    
    107 F. Supp. 3d 15
    , 20 (D.D.C. 2015). Likewise, in holding that a plan administrator acted
    reasonably, the court in Foster v. Sedgwick Claims Management Services, Inc. noted that the
    administrator relied on the opinions of two independent physicians who had “review[ed] all of
    the medical documentation in [the] claim file.” 
    125 F. Supp. 3d 200
    , 209 (D.D.C. 2015), aff’d,
    
    842 F.3d 721
    (D.C. Cir. 2016).
    7
    As discussed above, as part of his appeal, Chipman submitted a vast array of Dependent’s
    medical records, including records from Dependent’s treatment at Catalyst as well as from prior
    treatment. See AR at 2254–3287.
    8
    Here, the record shows that Cigna’s review process similarly relied on the opinions of
    medical professionals who based such opinions on the available medical documentation. As
    discussed above, both first-level reviewers represented that they reviewed all the information
    submitted by the relevant provider, AR at 1403, 1873, and Chipman offers no reason to doubt
    that. The second-level reviewer similarly represented that he based his opinion “upon the
    available clinical information received initially and with this appeal.”
    Id. at 1395
    (emphasis
    added); see also
    id. at 1394
    (noting that “[a]ll the original information in [the] file, the
    information submitted with this request and the terms of [the] benefit plan were reviewed”).
    Cigna’s process reasonably relied on the informed opinions of its doctors. See Marcin v.
    Reliance Standard Life Ins. Co., 
    861 F.3d 254
    , 265 (D.C. Cir. 2017) (“[A] ‘reliable’ opinion is
    one that includes an examination of all pertinent evidence.”). That Cigna ultimately credited the
    opinions of its medical specialists over the opinions of Dependent’s treating therapists to the
    contrary, see AR at 1870–72, 2301–02, 2308, 2330, 2332, does not render its decision
    unreasonable. See 
    Dawson, 107 F. Supp. 3d at 19
    (“The opinions of a treating physician are not
    entitled to a presumption of deference and plan administrators do not have to explain why they
    credit reliable evidence that conflicts with a treating physician’s evaluation.” (emphasis added)).
    Thus, the record shows that Cigna arrived at its conclusion after employing a reasoned and
    deliberate process.
    Although he did not oppose Defendants’ motion, Chipman alleges in his Complaint that
    the IRO “discounted the severity of [Dependent’s] conditions, while also failing to address the
    evidence supporting his placement in a residential treatment facility.” Am. Compl. ¶ 47.
    Chipman offers no support for this allegation, and the record shows otherwise. The IRO
    reviewer considered the entire clinical picture from spring 2015 through Dependent’s discharge
    9
    from Catalyst, including medical records and treatment notes Chipman provided from therapists
    who evaluated Dependent at Catalyst and previous facilities. AR at 1882–92. The reviewer
    detailed the history of Dependent’s conditions, reviewed the opinions of Dependent’s treating
    therapists, and specifically addressed the recommendations for placing Dependent in a residential
    treatment center.
    Id. Chipman may disagree
    with how the IRO weighed those records, see Am
    Compl. ¶ 47, but that is not enough to show that Cigna’s decision was unreasonable, see 
    Foster, 125 F. Supp. 3d at 210
    (“Plaintiff, in turn, points to no evidence that [the claim’s administrator]
    ignored the tests she provided; she simply does not like the weight it afforded them.”). And in
    addition,, a decision is not unreasonable just because it does not explicitly address or respond to
    every discrete piece of clinical information. See, e.g., Frame v. Hartford Life & Accident Ins.
    Co., 
    257 F. Supp. 3d 1268
    , 1278 (M.D. Fla. 2017) (“[A] reviewing physician is not required to
    address every single piece of evidence produced by a claimant.” (citation omitted)).
    In short, Chipman has provided no evidence to doubt the process reflected in the
    administrative record, which appears to have been a methodical and comprehensive review that
    evaluated the relevant clinical information.
    B.      Substantial Evidence Supported Cigna’s Decisions
    Cigna’s decisions were also based on substantial evidence, including the informed
    opinions of its physicians. As discussed above, to be medically necessary under the Plan,
    treatment must be rendered in the least intensive appropriate setting. AR at 2126. Cigna’s
    physicians determined that Dependent’s treatment could have been safely and effectively
    provided at a less restrictive level of care
    , id. at 1901, 1907, 1910,
    and Cigna’s reliance on that
    determination was reasonable, see 
    Dawson, 107 F. Supp. 3d at 20
    . Specifically, the record
    shows that Drs. Sieg and Gelman explicitly relied on a substantial subset of Dependent’s daily
    treatment reports and periodic progress reports from Catalyst, from which they reasonably
    10
    concluded that safe and effective treatment could be achieved in a less intensive setting. See AR
    at 1897–1901, 1903–07. 8 And in conducting his second-level review, Dr. Qayyum also
    explicitly relied on a substantial subset of the records Drs. Sieg and Gelman had considered, as
    well as new information Chipman submitted.
    Id. at 1907–10.
    9 These informed medical opinions
    are themselves evidence on which Cigna could reasonably rely. See Loucka v. Lincoln Nat’l Life
    Ins. Co., 
    334 F. Supp. 3d 1
    , 11 (D.D.C. 2018) (referencing “substantial, reliable evidence in the
    form of five separate medical opinions”). 10 Additionally, the IRO reviewer’s affirmation of
    Cigna’s decisions was based on his or her own review of a comprehensive set of Dependent’s
    medical records from 2015 through 2017—including over a year of records from Catalyst, AR at
    1889–90. 11 While the record contains plenty of information that would have supported the
    opposite conclusion, “[t]he ability to choose among conflicting evidence is, essentially, a natural
    outgrowth of the discretion that the plan affords to the plan administrator.” Mobley v. Cont’l Cas.
    Co., 
    405 F. Supp. 2d 42
    , 48 (D.D.C. 2005) (noting that “a deferential standard of review allows
    8
    Dr. Sieg also concluded that Dependent’s treatment at Catalyst was mainly to “promote healthy
    growth, stimulate learning, inspire motivation, and develop personal well-being,” AR at 1874,
    rather than “to diagnose or treat an illness, injury, disease, or its symptoms,” as the Plan requires
    , id. at 2126. 9
     Dr. Qayyum also concluded that the treatment was “primarily for the purpose of providing a
    safe and structured environment,” AR at 2231. This violates the Plan’s policy that treatment is
    not medically necessary when it is “primarily for the convenience of the patient, Physician, or
    other health care provider.”
    Id. at 2126.
    10
    See also Davis v. Unum Life Ins. Co. of Am., 
    444 F.3d 569
    , 577 (7th Cir. 2006) (“[In reviewing
    medical files], doctors are fully able to evaluate medical information, balance the objective data
    against the subjective opinions of the treating physicians, and render an expert opinion without
    direct consultation.”); Dreyer v. Metro. Life Ins. Co., 
    459 F. Supp. 2d 675
    , 682 (N.D. Ill. 2006)
    (“[A claim administrator’s] reliance on the opinion of a non-treating psychiatrist who reviewed
    the Plaintiff’s medical information was not arbitrary or capricious.”).
    11
    Indeed, the IRO explicitly noted that Dependent was receiving effective non-residential
    treatment right before beginning at Catalyst. AR at 1890; see also
    id. at 1324–32. 11
    the plan administrator to reach a conclusion that may technically be incorrect so long as it is
    reasonably supported by the administrative record”). The record contains much more than a
    scintilla of evidence supporting Cigna’s conclusion that Dependent’s treatment could have been
    provided in a less restrictive setting.
    Substantial evidence also supported Cigna’s conclusion that the treatment Catalyst
    provided—even if it had been medically necessary—would not have satisfied the Plan’s
    requirements for residential mental health treatment. AR at 1873–74. For starters, Catalyst
    would not have qualified as an appropriate residential mental health treatment provider. Under
    the Plan, a Mental Health Residential Treatment Center is an institution that “provides a
    subacute, structured, psychotherapeutic treatment program[] under the supervision of Physicians
    [and] 24-hour care.”
    Id. at 2098.
    But Dependent’s treatment plan and other records from
    Catalyst show that the facility did not satisfy these requirements.
    Id. at 1171–80, 1901.
    Instead,
    the treatment at Catalyst appears to have consisted of medication management with individual,
    group, and family therapy. See
    id. at 1171–80.
    For example, the treatment included daily
    individual therapy, weekly family therapy by phone, and daily group therapies, for “a minimum
    of 9 hours of therapy per week.”
    Id. at 408.
    Additionally, the guidelines Cigna uses when
    evaluating medical necessity in the mental health context, see
    id. at 1936–2069,
    require that
    residential mental health treatment include a discharge plan, the formulation of which must “start
    at the time of admission,”
    id. at 1969. 12
    However, the record shows that this never happened for
    12
    Cigna explains that the practices embodied in its guidelines are intended to “serve as a
    decision support tool to help define the most appropriate treatment setting and help assure
    consistency of care for each individual.” AR at 1939. Employing guidelines such as these—
    assuming they are consistent with the Plan itself and are properly applied—is the sort of exercise
    of discretion Cigna was empowered to do. See Doe v. MAMSI Life & Health Ins. Co., 
    471 F. Supp. 2d 139
    , 147 (D.D.C. 2007) (“[I]n utilizing [its internal criteria], MAMSI was attempting
    12
    Dependent. Dependent’s treatment plan—which Catalyst created when he was admitted—
    includes no discharge date.
    Id. at 1171;
    see also 1910 (“unknown discharge date”). As
    Defendant correctly notes, “[h]ad Catalyst provided Residential Treatment, the formulation of a
    discharge plan would have begun on day one and been based on the clinical picture.” MSJ at 24.
    Thus, Cigna’s conclusion that Catalyst did not provide residential mental health treatment as
    defined by the Plan was supported by substantial evidence.
    Chipman also alleges in his Complaint that the information Cigna reviewed did not
    support its conclusion that Dependent’s condition and treatment did not meet the criteria for
    coverage under the Plan. Am. Compl. ¶¶ 47, 49. 13 In support of this allegation, Chipman cites
    excerpts from two letters in which Dependent’s current or former treating therapists
    recommended residential mental health treatment. See
    id. ¶¶ 33, 38.
    But even assuming these
    excerpts are accurate, see Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 255 (1986), they
    amount to little more than contrary professional conclusions based on similar clinical
    information. Such a disagreement does not, without more, render Cigna’s denial unreasonable.
    See 
    Dawson, 107 F. Supp. 3d at 19
    –20. As discussed above, Cigna may credit the opinions of its
    own medical professionals over those of Dependent’s treating therapists. See id.; see also
    Pettaway v. Teachers Ins. & Annuity Ass’n of Am., 
    699 F. Supp. 2d 185
    , 205 (D.D.C. 2010),
    aff’d, 
    644 F.3d 427
    (D.C. Cir. 2011) (“It is not an abuse of discretion to value the opinions of the
    insurer’s own medical consultants over those of the participant’s treating physician.” (cleaned
    to apply or administer the medical necessity clause in the Group Certificate, as the Group
    Certificate and Group Agreement authorize it to do.”).
    13
    Chipman does not argue that Cigna’s reviewers failed to examine these records such that their
    opinions were unreliable. See 
    Marcin, 861 F.3d at 265
    (“We think a ‘reliable’ opinion is one that
    includes an examination of all pertinent evidence.” (quoting Black & Decker Disability 
    Plan, 538 U.S. at 834
    )).
    13
    up)). Further, “there is no heightened burden of explanation placed on the plan administrator if it
    decides to reject a treating physician’s opinion.” 
    Marcin, 861 F.3d at 265
    .
    Conclusion
    The administrative record, to be sure, paints a picture of Dependent as troubled and in
    need of mental health treatment. But given the deferential standard this Court must apply, it
    cannot say that Cigna’s decision not to cover the residential mental health treatment here was
    unreasonable or unsupported by substantial evidence. Defendants have therefore carried their
    burden, and the Court will grant their motion for summary judgment. Marcin v. Reliance
    Standard Life Ins. Co., 
    895 F. Supp. 2d 105
    , 113 (D.D.C. 2012) (“A court cannot overturn a
    decision so long as it is reasonable, even if an alternative decision also could have been
    considered reasonable.” (cleaned up)). A separate order will issue.
    /s/ Timothy J. Kelly
    TIMOTHY J. KELLY
    United States District Judge
    Date: August 14, 2020
    14