Zayas v. State ( 2022 )


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  •            IN THE SUPREME COURT OF THE STATE OF DELAWARE
    CHRISTINA ZAYAS,                         §
    §       No. 232, 2021
    Claimant Below/Appellant,          §
    §
    v.                                 §       Court Below: Superior Court
    §       of the State of Delaware
    STATE OF DELAWARE,                       §
    §
    Employer Below/Appellee.           §       C.A. No. N20A-03-006
    Submitted:       January 26, 2022
    Decided:         March 7, 2022
    Before VALIHURA, VAUGHN, and MONTGOMERY-REEVES, Justices.
    Upon appeal from the Superior Court. REVERSED and REMANDED.
    Gary S. Nitsche, Esquire, Joel H. Fredericks, Esquire, Weik, Nitsche & Dougherty, LLC,
    Wilmington, Delaware for Appellant.
    John J. Klusman, Esquire, Megan E. Traynor, Esquire, Tybout, Redfearn & Pell,
    Wilmington, Delaware for Appellee.
    VALIHURA, Justice:
    Claimant Christina Zayas (“Zayas”), a paratransit bus driver, sued her employer,
    DART/State of Delaware (“Employer”), for injuries she sustained in a 2016 work incident
    where a passenger physically assaulted her (the “Incident”).1 Zayas sustained multiple
    injuries during the Incident. On May 2, 2019, Zayas underwent left shoulder arthroscopic
    surgery performed by Dr. Evan Crain (“Dr. Crain”).2 After the surgery, Zayas was placed
    on total disability from May 2019 through October 2019.
    Zayas filed Petitions to Determine Additional Compensation Due (the “Petitions”)
    relating to the Incident.      Specifically, Zayas’ Petitions sought payment of medical
    expenses, total disability benefits, and acknowledgement of the compensability of the
    surgery Dr. Crain performed in 2019. Zayas’ hearing was scheduled for November 14,
    2019 (the “Hearing”). Prior to the Hearing, the parties stipulated that the limited issue in
    dispute was whether the May 2, 2019 surgery was causally related to the Incident.
    On October 1, 2019, Zayas deposed Employer’s medical expert, Dr. Gregory
    Tadduni (“Dr. Tadduni”). At the deposition, Dr. Tadduni refused to answer questions
    concerning the treatment Zayas received from Dr. Damon Cary (“Dr. Cary”). Dr. Tadduni
    refused to discuss anything related to Dr. Cary because at the time of the Hearing,
    disciplinary charges were pending against Dr. Cary alleging that he had “fraudulently
    submitted bills to insurance carriers for physical examinations, medical discussions, and
    1
    A006 (IAB Decision at 6 dated March 20, 2020, hereinafter, “IAB Decision”).
    2
    A002 (IAB Decision at 2). Dr. Crain’s preoperative diagnosis was of a traumatic rotator cuff
    tear with post traumatic impingement syndrome. A011 (IAB Decision at 11).
    2
    diagnoses of medical complaints that never occurred.”3 However, none of those allegations
    involved his treatment of Zayas. Dr. Tadduni’s repeated refusal to testify concerning Dr.
    Cary’s treatment of Zayas prompted Zayas’ petition on October 7, 2019, requesting that
    the Board exclude Dr. Tadduni’s testimony at the Hearing.
    On the day of the Hearing, the Board denied Zayas’ request to exclude Dr. Tadduni’s
    testimony. The Board explained that the prejudice to the Employer in excluding Dr.
    Tadduni’s testimony outweighed any prejudice to Zayas.
    At the Hearing during Zayas’ direct examination, Zayas’ counsel sought to admit
    Dr. Cary’s medical records (“Medical Records”) because the records contained evidence
    of Zayas’ left shoulder pain between September 15, 2016 and July 26, 2018. 4 Employer
    objected, arguing that Zayas was not in a position to authenticate the Medical Records and
    that the information contained in the Medical Records was not credible due to Dr. Cary’s
    pending disciplinary matter. After a short discussion off the record, the Board returned
    and sustained the Employer’s objection to the admission of the Medical Records.5
    After the Hearing, the Board issued its written decision (the “IAB Decision”). The
    Board held that Zayas had failed to meet her burden of proof that the surgery in 2019 was
    causally related to the Incident. Specifically, the Board stated, “the evidence [did] not
    support that [Zayas] presented with pain upon rotator cuff testing within close proximity
    3
    A003 (IAB Decision at 3).
    4
    A061 (IAB Hr’g Tr. at 38).
    5
    A064 (IAB Hr’g Tr. at 41).
    3
    to the assault or in Dr. Cary’s records.”6 Notably, although the Board had excluded them,
    the Board stated in its Decision that the Medical Records were admissible. It stated:
    The charges against Dr. Cary are pending. Dr. Cary has not been found
    guilty. There was no evidence that the allegations against Dr. Cary involved
    [Zayas’] case. The treatment Dr. Cary provided to [Zayas] was not at issue
    or disputed but rather accepted as reasonable and necessary. The content of
    Dr. Cary’s records in this case is admissible evidence. During cross-
    examination, Dr. Tadduni repeatedly testified that he would not accept the
    validity of or acknowledge anything Dr. Cary documented because of the
    reasons Dr. Cary’s medical license was suspended. The latter is the basis
    for [Zayas’] motion.7
    However, a review of the record indicates that the Medical Records were never
    admitted into evidence. The Superior Court did not consider this apparent inconsistency,
    or the issues Zayas had raised regarding the medical testimony and records. Nevertheless,
    the Superior Court affirmed the Board’s decision and found that substantial evidence
    existed to support the Board’s legal conclusions.
    On appeal, Zayas again argues that the Board committed legal error by not admitting
    her Medical Records and that it abused its discretion by admitting Dr. Tadduni’s deposition
    testimony during the Hearing.
    We conclude that Dr. Tadduni’s refusal to answer relevant questions deprived Zayas
    of the opportunity to elicit relevant information. In essence, Dr. Tadduni unilaterally
    determined that he would not answer questions concerning Dr. Cary’s treatment of Zayas.
    In admitting Dr. Tadduni’s testimony, and simultaneously excluding the Medical Records,
    6
    A020 (IAB Decision at 20) (emphasis added).
    7
    A003 (IAB Decision at 3) (emphasis added).
    4
    the Board’s actions prevented Zayas from adequately presenting her case, violated
    fundamental notions of fairness, and thereby abused its discretion.
    Although the Board’s ultimate conclusion was based, in part, on credibility findings
    of other witnesses, we are of the view that the process was so flawed that it is difficult for
    us to have confidence in the outcome. As a result, we REVERSE and REMAND for
    proceedings consistent with this decision.
    I.       Factual and Procedural Background
    On September 2, 2016, Zayas sustained injuries while she was working as a
    paratransit bus driver for DART. At a scheduled stop, a male passenger assaulted a
    passenger sitting in front of him. The assailant was a large adult male with a mental
    disability. After the male (assailant) passenger got off the bus, Zayas exited the bus to
    escort him as required by her employment.8 While Zayas stood in front of the bus, he
    assaulted her. Zayas attempted to get back into the bus, but the assailant punched her
    repeatedly in her face, neck, and head. Zayas fought back and eventually fell to the ground.
    After she fell to the ground, the assailant continued to beat her. As a result of her injuries,
    Zayas received medical treatment.
    8
    A review of what has been described as footage of the Incident, described in the IAB record as
    Exhibit 7, reveals that incorrect video footage has been included in the record provided to this
    Court. The video footage included in the Appendix filed with this Court instead shows events that,
    according to the timestamp affixed to the video footage, transpired on October 23, 2020 at 5:01
    p.m. This video does not show footage of the Incident as described by the IAB/Board and Superior
    Court below.
    5
    After the Incident, Zayas was treated by three different doctors: Dr. Cary, Dr. Adam
    Ginsberg (“Dr. Ginsberg”), and Dr. Crain.9
    Zayas began having problems with both shoulders following the Incident and began
    treating with Dr. Cary. Zayas estimated that between September 15, 2016 and July 26,
    2018, she treated with Dr. Cary forty-three times. During each of these visits, according
    to the Medical Records, Zayas presented with left shoulder complaints.10 Dr. Cary
    attributed Zayas’s upper extremity complaints to her neck.11 However, Zayas continued to
    experience left shoulder symptoms throughout the course of treatment with Dr. Cary. In
    August 2018, Dr. Cary referred Zayas to Dr. Ginsberg.
    Zayas complained to Dr. Ginsberg that she could not move her arm. She “described
    the pain as being like crushed glass.”12 Dr. Ginsberg confirmed that some of Zayas’s issues
    stemmed from her neck. Despite this, Dr. Ginsberg suspected shoulder involvement and
    gave Zayas an injection in her shoulder. Within five minutes of receiving the injection,
    Zayas was able to move her left arm freely, lift things without pain, and otherwise had
    complete relief. Zayas rated her pain at a zero on a ten-point scale. Thereafter, Dr.
    Ginsberg referred Zayas to Dr. Crain to treat her left shoulder.
    9
    A006–07 (IAB Decision at 6–7). Zayas was involved in two prior work accidents -- one in 2011
    and one in 2014. For those two prior incidents, Zayas was treated by Dr. Cary and Dr. Ginsberg.
    A006.
    10
    A006 (IAB Decision at 6). Zayas confirmed that she raised left shoulder complaints at these
    visits when she testified after reviewing the Medical Records.
    11
    Id.
    12
    A007 (IAB Decision at 7).
    6
    On September 27, 2018, Zayas met with Dr. Crain for the first time. After an
    examination, Dr. Crain “summarized that [Zayas] had shoulder pain, pain with rotator cuff
    maneuvers and impingement maneuvers, but [Zayas] had much less pain than she had prior
    to receiving the injection.”13 On February 14, 2019, Zayas underwent an MRI of the left
    shoulder. Upon review, “Dr. Crain thought there was a high-grade bursal surface rotator
    cuff tear, almost full thickness but no major retraction.”14 Dr. Crain’s main findings were
    abnormalities of the rotator cuff suggestive of a rotator cuff injury and a tear. He reviewed
    the MRI results with Zayas on April 15, 2019.             After an examination, Dr. Crain
    recommended surgery as he believed that Zayas suffered from a traumatic rotator cuff tear
    with posttraumatic impingement syndrome.
    On May 2, 2019, Dr. Crain performed the surgery. Intraoperatively, he noted a
    complete tear of the supraspinatus, a loose flap of labrum consistent with a Type I tear, and
    a partial tear of the biceps. “Dr. Crain debrided the structures, repaired the rotator cuff and
    did an arthroscopic decompression.”15 According to Zayas, the surgery was successful in
    curing her shoulder issues.
    On September 24, 2019, Dr. Crain was deposed by Zayas’s attorney and the
    Employer’s attorney. During his deposition, Dr. Crain confirmed the following: (i) he had
    examined Dr. Cary’s records and Dr. Cary mentioned in the Medical Records that on every
    13
    A010 (IAB Decision at 10).
    14
    A011 (IAB Decision at 11).
    15
    Id.
    7
    visit, Zayas had “a diagnosis related to her left shoulder” from the Incident; 16 (ii) Zayas
    had “complaints of pain and some findings on physical exam[s] documented by Dr.
    Cary;”17 and (iii) Dr. Cary’s report, dated December 16, 2017, stated that Zayas’s left
    shoulder problem, among other injuries, was one hundred percent related to the Incident.
    Dr. Crain testified that he agreed with Dr. Cary’s conclusion regarding the causal
    connection between Zayas’ left shoulder problem and the Incident.18
    On October 1, 2019, Dr. Tadduni was deposed by the parties’ respective attorneys.
    Generally, Dr. Tadduni did not take issue with the “reasonableness and necessity of the
    treatment performed by Dr. Crain or . . . the surgery that he performed.”19 Although Dr.
    Tadduni answered questions about Dr. Ginsberg and Dr. Crain’s medical findings
    regarding Zayas’ injury and treatment, Dr. Tadduni refused to answer questions on cross-
    examination about Dr. Cary’s medical findings due to Dr. Cary’s pending disciplinary
    charges.20 Dr. Tadduni “repeatedly testified that he would not accept the validity of or
    acknowledge anything Dr. Cary documented” because Dr. Cary’s medical license was
    suspended on an emergency basis as a result of the pending charges.21
    On November 14, 2019, the IAB conducted the Hearing. At the start of it, Zayas’
    16
    A206 (Dr. Crain Dep. at 6).
    17
    Id.
    18
    Id.
    19
    A282 (Dr. Tadduni Dep. at 24).
    20
    A295–99, A302–08 (Dr. Tadduni Dep. at 37–41, 44–50). See also Appendix A to this opinion.
    21
    A003 (IAB Decision at 3).
    8
    counsel presented a motion to exclude Dr. Tadduni’s deposition testimony due to Dr.
    Tadduni’s refusal to answer questions concerning Dr. Cary’s treatment and records.22
    Zayas’ counsel argued that the Medical Records directly contradicted Dr. Tadduni’s
    opinion.     Further, Dr. Tadduni’s refusal to testify concerning the Medical Records
    significantly prejudiced Zayas by precluding relevant impeachment questions related to his
    opinions.23 For example, Dr. Tadduni had testified on direct examination that: “I think
    what you have to look at is the period after the injury where she’s examined multiple times,
    twice by me, and she’s not sent for an MRI of her shoulder at any point because she doesn’t
    really have symptoms or findings that point to a left shoulder problem.”24 The Board
    denied Zayas’s motion and stated that such conduct would affect the weight of the evidence
    being presented.25
    During Zayas’ direct testimony, Zayas’ counsel sought to admit Zayas’ Medical
    Records into evidence.26 Counsel for Employer objected and argued that Zayas was not in
    22
    A028–32 (IAB Hr’g Tr. at 5–9); see also A333–40 (Zayas’s October 7, 2019 Letter Requesting
    to Exclude Dr. Tadduni Testimony.).
    23
    A032 (IAB Hr’g Tr. at 9). Zayas’s counsel raised a prior instance where Dr. Tadduni behaved
    similarly. In 2018, Dr. Tadduni “refused to answer any questions [in another matter] about medical
    records of [a different doctor] that contradicted statements that Dr. Tadduni was making with
    regard to what was in the record.” A031 (IAB Hr’g Tr. at 8). Zayas’s counsel asserted that there
    is a pattern of inappropriate and unprofessional conduct by a doctor who is not “comp certified,”
    who does not treat patients in Delaware, whose sole involvement in Delaware is doing defense
    medical examinations and testifying before the Board. A032 (IAB Hr’g Tr. at 9).
    24
    A274 (Tadduni Dep. at 16) (emphasis added).
    25
    A038 (IAB Hr’g Tr. at 38). The Board was “sympathetic” to the objections of the Employer’s
    counsel and instructed Zayas’s counsel to “move on” after reading from Dr. Tadduni’s deposition.
    A149 (IAB Hr’g Tr. at 126).
    26
    A061 (IAB Hr’g Tr. at 38).
    9
    a position to authenticate the Medical Records and that those records were unreliable due
    to Dr. Cary’s pending disciplinary action. Zayas’s counsel argued that if the Board did not
    admit the Medical Records, Zayas would have no way of getting this evidence in front of
    the Board due to Dr. Tadduni’s prior refusal to answer questions. 27 Additionally, Zayas’s
    counsel argued that the emergency suspension of Dr. Cary was inadmissible for any
    consideration by the Board because, according to a Superior Court case, a suspension is
    not a finding.
    After a short discussion off the record, “[t]he Board sustained [Employer’s]
    objections to allowing [Zayas] to testify about the content of Dr. Cary’s medical records
    and to admitting Dr. Cary’s medical records into evidence.”28 Further, the Hearing Officer
    stated, with regard to Zayas’s counsel’s argument that there would be no way of getting
    the Medical Records evidence in front of the Board, that Zayas had her “own doctor to be
    able to talk about what was in those records.”29 But the testimony provided by Dr. Crain
    was pre-recorded, as was Dr. Tadduni’s testimony, and Dr. Crain’s deposition preceded
    Dr. Tadduni’s. Dr. Crain was deposed on September 24, 2019.30 Dr. Tadduni was deposed
    27
    A063 (IAB Hr’g Tr. at 40). Employer’s counsel responded that Zayas’s counsel could have
    subpoenaed Dr. Cary or could have gone through the records with Dr. Crain. Zayas’s counsel then
    countered that Dr. Crain testified before Dr. Tadduni and that “Dr. Cary will not testify.” A064
    (IAB Hr’g Tr. at 41).
    28
    A006 (IAB Decision at 6 n.4).
    29
    A065 (IAB Hr’g Tr. at 42).
    30
    A201–58 (Dr. Crain Dep.). Dr. Crain is a board-certified provider under the Workers’
    Compensation Guidelines who has testified on behalf of both claimants and employers. A204–05
    (Dr. Crain Dep.).
    10
    on October 1, 2019.31 Zayas argued that she should not be expected to have anticipated
    Dr. Tadduni’s improper deposition conduct.
    On March 20, 2020, the Board issued the IAB Decision.32 As a preliminary matter,
    the Board addressed Dr. Tadduni’s conduct during his deposition. Specifically, during his
    deposition, Dr. Tadduni was obstructive and disrespectful to Zayas’s counsel.33 The Board
    noted that this was not the first time Dr. Tadduni had refused to respond to questioning.
    Further, the Board noted that Dr. Tadduni is not licensed to practice medicine in
    Delaware.34 Nor is he a certified provider under the Delaware Workers’ Compensation
    Healthcare Payment System.             Rather, according to the IAB Decision, “[h]is only
    31
    A259–332 (Dr. Tadduni Dep.).
    32
    A001–22 (IAB Decision).
    33
    A003–04 (IAB Decision at 3–4). The IAB Decision states that:
    In Dr. Tadduni’s repeated refusals to respond to questioning, he continually
    obstructed deposition proceedings, insulted [Zayas’] counsel, inappropriately
    challenged [Zayas’] counsel’s ethics, wasted much time, and increased the fees
    associated with his deposition. Furthermore, Dr. Tadduni unilaterally made a legal
    decision (a decision to be made by the Board) that such evidence was not relevant,
    credible or admissible.
    A004 (IAB Decision at 4) (citations to Dr. Tadduni Dep. omitted).
    34
    In his deposition, Dr. Tadduni testified as follows:
    Q. Doctor, do you practice in Delaware?
    A. No.
    Q. Do you treat any patients in Delaware or have any privileges to perform surgery
    in Delaware?
    A. No.
    Q. Your interactions with Delaware, is that solely for the purpose of performing
    defense medical examinations?
    A. Correct.
    A313 (Dr. Tadduni Dep. at 55).
    11
    involvement in Delaware pertaining to workers’ compensation cases related to profiting
    from performing defense medical examinations and from providing medical expert
    testimony.”35 The Board stated that it was referring Dr. Tadduni to the Division of
    Professional Regulation. It also warned that if he repeated this conduct, “the Board will
    consider referring Dr. Tadduni to the Delaware Attorney General’s office to pursue before
    the Delaware Superior Court a finding of contempt.”36 Separately, citing this Court’s
    decision in In re Shorenstein Hays-Nederlander Theatres LLC Appeals,37 the Board stated
    that, “Employer’s counsel should have directed Dr. Tadduni to cooperate with cross-
    examination.”38
    After addressing Dr. Tadduni’s misconduct, the Board explained that Zayas failed
    to meet her burden of proof that the surgery on her left shoulder was causally related to the
    Incident. The Board specified three reasons underlying its decision: (1) it found Dr.
    Tadduni to be more credible than Dr. Crain because Dr. Crain did not explain how the
    injury could have caused the tears; (2) the video captured Zayas falling onto her right side,
    rather than her left side; and (3) “the evidence [did] not support that [Zayas] presented with
    pain upon rotator cuff testing within close proximity to the assault or in Dr. Cary’s
    records.”39
    35
    A005 (IAB Decision at 5).
    36
    Id. (citing 19 Del. C. § 2320(6)).
    37
    
    213 A.3d 39
    , 78 (Del. 2019).
    38
    A005 (IAB Decision at 5).
    39
    A020 (IAB Decision at 20) (emphasis added). We note that in her briefing on appeal, Zayas
    contends that she also fell on her left side. She states that that part of her fall was captured on the
    12
    Zayas timely appealed to the Superior Court. On appeal, Zayas argued that: (1) the
    Board erred in admitting the testimony of Dr. Tadduni and that his refusal to respond to
    questions on cross-examination regarding Dr. Cary’s records rendered his opinion
    unreliable under Delaware Rule of Evidence 702; and (2) the Board erred in excluding
    Zayas’s Medical Records that it later acknowledged were relevant and admissible.40 Zayas
    argued that the substance of these records directly contradicted the basis of Dr. Tadduni’s
    opinion and related to the heart of the issue in controversy. The Superior Court, in
    affirming the IAB Decision, determined that “the Board had sufficient evidence to
    conclude that Zayas had failed to meet her burden of proof that her left shoulder injury was
    causally related to the September 2016 assault,”41 and that the IAB Decision was “free
    from legal error.”42
    The Superior Court did not address the Board’s decision to exclude the Medical
    Records.43 Nor did it address the Board’s refusal to strike Dr. Tadduni’s testimony.
    video also, and that the video did not capture the entire Incident. Opening Br. at 1. See also A158
    (IAB Hr’g Tr. at 135). Her counsel stated that the video depicted her being hit “close to 30 times.”
    A159 (IAB Hr’g Tr. at 136).
    40
    A432–33 (Superior Ct. Op. at 20–21).
    41
    A440–41 (Superior Ct. Op. at 28–29).
    42
    
    Id.
    43
    See, e.g., A411–412 (Notice of Appeal to Delaware Superior Court) (The Notice provides the
    following: “4. The Board erred as a matter of law in permitting the testimony of Employer’s
    expert, Dr. Gregory Tadduni. 5. The board erred as a matter of law in precluding the Claimant
    from admitting her medical records, including records of Dr. Damon Cary, into evidence at the
    hearing.”). The Medical Records are included in Appellant’s Appendix filed with this Court.
    A341–94 (Zayas’ Medical Records from Dr. Cary). However, the Medical Records do not appear
    in the record below based upon our review of that record.
    13
    The Superior Court relied largely on the Board’s credibility determinations that
    Zayas was not credible and that Zayas had failed to show that the Board acted unreasonably
    or capriciously in crediting the Employer’s medical expert over Dr. Crain. The Superior
    Court concluded that:
    It is solely the Board’s function to weigh the evidence and to make credibility
    determinations. The Board is free to rely on either expert; thus, the Board
    was entitled to accept Dr. Tadduni’s opinion as more persuasive regarding
    the causal relationship between [Zayas’] left shoulder injury and the incident.
    Therefore, the Board did not commit legal error by accepting Dr. Tadduni’s
    opinion over Dr. Crain’s.44
    Thereafter, Zayas timely appealed to this Court.
    II.       Standard of Review
    “The review of an Industrial Accident Board's decision is limited to an examination
    of the record for errors of law and a determination of whether substantial evidence exists
    to support the Board's findings of fact and conclusions of law.”45 “Substantial evidence is
    ‘such relevant evidence as a reasonable mind might accept as adequate to support a
    conclusion.’”46
    “On appeal, this Court will not weigh the evidence, determine questions of
    credibility, or make its own factual findings.”47 “Weighing the evidence, determining the
    credibility of witnesses, and resolving any conflicts in the testimony are functions reserved
    44
    A440 (Superior Ct. Op. at 28).
    45
    Roos Foods v. Guardado, 
    152 A.3d 114
    , 118 (Del. 2016) (citing Stanley v. Kraft Foods, Inc.,
    
    2008 WL 2410212
    , at *2 (Del. Mar. 24, 2008)).
    46
    
    Id.
     (citing Olney v. Cooch, 
    425 A.2d 610
    , 614 (Del. 1981)).
    47
    
    Id.
     (citing Person-Gaines v. Pepco Holdings, Inc., 
    981 A.2d 1159
    , 1161 (Del. 2009)).
    14
    exclusively for the Board.”48 “When determining the reliability of an expert’s opinion, the
    Board must make a determination of the reliability of the sources on which the expert
    relied.”49 Further, “[t]he Board is not required to accept medical evidence that it deems
    unreliable[.]”50 Moreover, where factual determinations are at issue, this Court takes due
    account of the Board’s experience and specialized competence and of the purposes of
    Delaware’s worker’s compensation statute.51
    If the Board decided legal issues, this Court reviews them de novo.52 If there is no
    error of law and substantial evidence supports the Board’s findings, “the Board’s decision
    must be affirmed.”53
    III.      Analysis
    In considering the evidentiary issues presented here, we note at the outset that
    “[a]dministrative agencies operate less formally than courts of law.”54 For example, how
    the rules of evidence apply to IAB hearings is set forth under Section 1331 of the Industrial
    48
    Powell v. OTAC, Inc., 
    223 A.3d 864
    , 870 (Del. 2019) (citing Noel-Liszkiewicz v La-Z-Boy, 
    68 A.3d 188
    , 191 (Del. 2013)).
    49
    Adams v. F. Schumacher & Co., Inc., 
    886 A.2d 1277
    , 
    2005 WL 2895105
    , at *2 (Del. Nov. 1,
    2005) (TABLE) (citing Fensterer v. State, 
    509 A.2d 1106
    , 1110 (Del. 1986)).
    50
    White v. Volt Services, 
    35 A.3d 420
    , 
    2011 WL 6826438
    , at *1 (Del. Dec. 22, 2011) (TABLE).
    51
    Spellman v. Christiana Care Health Servs., 
    74 A.3d 619
    , 623 (Del. 2013).
    52
    Oceanport Indus., Inc. v. Wilm. Stevedores, Inc., 
    636 A.2d 892
    , 899 (Del. 1994) (internal
    quotation marks omitted).
    53
    Stevens v. State, 
    802 A.2d 939
    , 944 (Del. Super. 2002) (citing Breeding v. Contractors-One-
    Inc., 
    549 A.2d 1102
    , 1104 (Del. 1988)).
    54
    Standard Distrib. Co. v. Nally, 
    630 A.2d 640
    , 647 (Del. 1993).
    15
    Accident Board Regulations (the “Regulations”). Specifically, Section 1331.14.3 of the
    Regulations provides:
    The rules of evidence applicable to the Superior Court of the State of
    Delaware shall be followed insofar as practicable; however, that evidence
    will be considered by the Board which, in its opinion, possesses any
    probative value commonly accepted by reasonably prudent persons in the
    conduct of their affairs. The Board may, in its discretion, disregard any
    customary rules of evidence and legal procedures so long as such a
    disregard does not amount to an abuse of its discretion.55
    An abuse of discretion occurs when the Board’s decision has “exceeded the bounds of
    reason in view of the circumstances, [or] so ignored recognized rules of law or practice as
    to produce injustice.”56
    Further, Section 1331.10.6 of the Regulations sets forth the scope of administrative
    depositions, which provides that “[t]he deponent may be examined regarding any matter,
    55
    19 Del. Admin. C. § 1331-14.3. See Standard Distributing, Inc. v. Hall, 
    897 A.2d 155
    , 157
    (Del. 2006) (noting that “[w]hile the Board operates ‘less formally than courts of law,’ and ‘the
    rules of evidence do not strictly apply,’ it is nonetheless an adversarial proceeding where the rules
    of evidence apply insofar as practicable.”) (citing Standard Distributing Co. v. Nally, 
    630 A.2d 640
    , 647 (Del. 1993)). See also Paulley v. Second String, LLC d/b/a Hammerheads Dockside, No.
    1478726 (I.A.B. Oct. 9, 2019) (“[T]he Board will only consider evidence which in its opinion,
    possesses any probative value commonly accepted by reasonably prudent persons in the conduct
    of their affairs.”). See also Carey v. Bryan and Rollins, 
    105 A.2d 201
    , 203–05 (Del. Super. 1954)
    (holding that, where a question regarding claimant’s intoxication during the time of the accident
    was material, it was an error for Unemployment Industrial Accident Board (“UIAB”) to permit the
    claimant to refuse to answer the question). The Superior Court further held, if the claimant
    continued to refuse answering material questions regarding the issue of intoxication, that the UIAB
    may strike all of the claimant’s testimony regarding the accident. 
    Id.
    56
    Roos Foods, 152 A.3d at 118 (alteration in original) (quoting Lilly v. State, 
    649 A.2d 1055
    , 1059
    (Del. 1994)); see e.g., Abrahams v. Chrysler Grp., LLC., 
    44 A.3d 921
    , 
    2012 WL 1744270
     (Del.
    May 11, 2012) (TABLE). In Abrahams, the Court ruled that the “IAB improperly permitted
    Chrysler’s attorney to offer what amounted to expert testimony during her closing argument. This
    maneuver, defended before this Court as a tactical decision, violated fundamental notions of
    fairness by depriving Abrahams of the opportunity to dispute the facts material to the outcome of
    his case.” 
    Id.
     As a result, the Court determined that this case represented an abuse of discretion.
    
    Id.
    16
    not privileged, which is relevant to the subject matter involved in the pending action.”57 In
    refusing to strike Dr. Tadduni’s testimony, the Board reasoned that Dr. Tadduni’s
    testimony should be admitted because: (1) the Employer would have no medical expert to
    testify on its behalf; (2) Zayas had the opportunity to elicit the information contained in
    Dr. Cary’s records during the deposition of Dr. Crain; and (3) the prejudice to the Employer
    outweighed the prejudice to Zayas by allowing the testimony. The Board attempted to
    ameliorate any such prejudice by stating it would factor Dr. Tadduni’s refusal to cooperate
    into its deliberations when weighing the evidence.
    But we hold that it was improper for Dr. Tadduni to unilaterally determine that he
    did not have to testify about the Medical Records. Dr. Tadduni’s refusal to answer relevant
    questions, and the Employer’s counsel’s failure to address this conduct, deprived Zayas of
    the opportunity to elicit relevant information material to the outcome of her case, and to
    effectively cross-examine Dr. Tadduni about his medical opinion.58 Accordingly, the
    Board abused its discretion by admitting Dr. Tadduni’s testimony. Furthermore, the
    Board’s exclusion of the Medical Records, which it stated constituted relevant and
    “admissible evidence,” also reflects an internal inconsistency and illogical process.59
    57
    19 Del. Admin. C. § 1331-10.6.
    58
    Appendix A (attached hereto) contains illustrative excerpts of Dr. Tadduni’s deposition.
    59
    We also acknowledge Zayas’s explanation that she did not attempt to elicit such information
    during Dr. Crain’s deposition because Dr. Crain had appeared via an earlier pre-recorded
    deposition and Zayas had not anticipated that Dr. Tadduni would improperly refuse to answer
    questions about Dr. Cary’s treatment of Zayas.
    17
    Moreover, given the Board’s statement that the Medical Records were relevant and
    admissible, and given Dr. Tadduni’s testimony that he would not acknowledge anything
    Dr. Cary documented, Zayas’s argument that Dr. Tadduni’s testimony lacked a factual
    foundation and was based on an incomplete medical history has significant force. As we
    explained in Perry v. Berkley, “[t]his Court has adopted the United States Supreme Court
    holding in Daubert, which requires that an expert’s opinion be based upon a proper factual
    foundation and sound methodology to be admissible.”60 Pursuant to that rule, any expert
    who testifies must satisfy Delaware Rule of Evidence (“D.R.E.”) 702 in order for his or
    her testimony to be admissible as evidence.           If an expert’s opinion lacks a factual
    foundation, then the opinion is not valid.61
    In Perry, this Court affirmed the decision of the trial court’s exclusion of the
    testimony of plaintiff’s medical expert and its dismissal of the case due to lack of evidence
    of causation. The plaintiff in Perry alleged that she sustained back injuries as the result of
    a motor vehicle accident. Plaintiff’s only medical expert opined that the accident caused
    plaintiff’s back injury because she had not experienced any back pain prior to the accident.
    However, plaintiff’s expert had not personally treated her after the accident and based his
    opinion on medical records and the plaintiff’s self-reports. Although Perry’s counsel had
    advised plaintiff’s expert that the plaintiff had been treated for back pain prior to the
    accident in question, the expert “apparently did not read those communications . . . because
    60
    Perry v. Berkley, 
    996 A.2d 1262
    , 1267 (Del. 2010) (emphasis added).
    61
    
    Id. at 1265
    .
    18
    at his 2009 deposition [the expert] testified that he had no knowledge of Perry’s pre-
    existing back condition and prior treatments for pain.”62 Because the expert’s opinion was
    premised on the incorrect assumption that the plaintiff had not previously experienced back
    pain, the trial judge excluded the expert’s testimony on the grounds that it lacked the proper
    factual foundation.63
    Zayas compares Dr. Tadduni’s lack of a factual foundation to that of the medical
    expert’s in Perry. Zayas argues that Dr. Tadduni opined that she failed to “demonstrate
    left shoulder symptoms for nearly two years before she was referred to Dr. Crain,”64 but
    that Dr. Cary’s records confirm that Zayas had continued complaints of left shoulder
    symptoms during that period.
    62
    
    996 A.2d at 1266
    .
    63
    Specifically, the trial judge expressed concern about the factual basis for the medical expert’s
    opinion, stating that:
    [Y]our doctor, [] predicates his opinion as to causation on the lack of any
    complaints by your client [] as to her low back prior to the accident, . . . and that
    the trauma was causally related to the herniation . . . how can that opinion be valid
    when [the expert] didn’t know—when you[r] client didn’t tell him about the
    previous low-back complaints and it was never disclosed to him that she had been
    diagnosed with herniation before the accident.
    
    Id. at 1266
    . The Superior Court continued to express its concern by stating that “it’s really a
    Daubert problem. This motion, as I see it, doesn’t focus on qualifications or competence or
    methodology or science involved, it focuses on factual foundation. And if the factual foundation
    isn’t there, the opinion is not valid.” 
    Id.
    64
    Opening Br. at 27. Dr. Tadduni testified that Zayas did not have any left shoulder symptoms
    for two years following the Incident. A274 (Dr. Tadduni Dep. at 16). Zayas argues that his
    testimony disregards her forty-three visits to Dr. Cary which the Employer paid for where she
    specifically complained of left shoulder problems. See also Durmmond Fuel Oil v. O’Neal, 
    734 A.2d 1060
    , 1065 (Del. 1999) (stating that treating physicians have great familiarity with a patient’s
    condition and their opinions should be given substantial weight).
    19
    Employer contends that Zayas misapplies Perry because in Perry, the medical
    expert “rendered an expert opinion based on a completely incorrect case specific factual
    predicate.”65 Employer attempts to distinguish this case from the Perry case by arguing
    that Dr. Tadduni “had knowledge of the facts of the case, and the injuries sustained by
    [Zayas]” and that Dr. Tadduni “based his opinion that [Zayas’] surgery was not casually
    related to the [I]ncident on the fact that he found no left shoulder complaints until [Zayas]
    saw Dr. Ginsburg in August of 2018, almost two years after the [I]ncident.”66
    But according to the testimony of Dr. Crain and Zayas, Dr. Tadduni’s factual
    foundation contradicts the Medical Records that documented Zayas’ complaints of left
    shoulder injury. The Board said the Medical Records were “relevant” and “admissible”
    but excluded them. According to Zayas, given Dr. Tadduni’s refusal to respond to
    questions during cross examination, it was unclear whether Dr. Tadduni had even reviewed
    the Medical Records prior to arriving at his opinion.67
    This situation resembles the situation in Perry. Dr. Tadduni predicated his opinion,
    at least in part, on the lack of any complaints by Zayas as to her left shoulder. However,
    Zayas’ Medical Records documented numerous complaints regarding her left shoulder.
    Notwithstanding the professional issues in which Dr. Cary was involved, Dr. Tadduni’s
    65
    Answering Br. at 20 (quoting Perry, 
    996 A.2d at 1271
    ).
    66
    
    Id.
     (citing A288 (Dr. Tadduni Dep. at 30)).
    67
    See Opening Br. at 27–28 (“Dr. Tadduni’s outright refusal to answer any questions regarding
    those records let the Board, and the Superior Court, unable to conclude whether those records
    [from Dr. Cary] were even considered in [Dr. Tadduni’s] opinion at all. In fact, at one point, [Dr.
    Tadduni] indicated the records may have never been provided to him.”).
    20
    refusal to acknowledge, consider and to respond to cross-examination as to critical facts
    that go to the heart of the factual basis for his opinion, lead us to conclude that his opinion
    was based upon an incomplete factual predicate.                 The Board’s process violated
    fundamental notions of fairness, and it therefore, abused its discretion. Accordingly, we
    hold that the Board should have stricken Dr. Tadduni’s testimony. The Board’s errors were
    not harmless as the dueling experts were central to Zayas’s case.68
    Finally, the Employer’s counsel should not have tolerated Dr. Tadduni’s deposition
    misconduct.       We made clear in Shorenstein that such deposition misconduct is not
    acceptable Delaware practice. As we said there, that “[d]epositions are court proceedings,
    and counsel defending the deposition have an obligation to prevent their deponent from
    impeding or frustrating a fair examination.”69 We also said that, “[l]awyers have an
    obligation to ensure that their clients do not undermine the integrity of the deposition
    proceedings by engaging in bad faith litigation tactics; they cannot simply sit and passively
    observe as their client persists in such conduct.”70 In any proceedings on remand, Dr.
    Tadduni’s deposition taken in this case shall not be admitted for any purpose.
    68
    See, e.g., Abrahams v. Chrysler Group LLC, 
    44 A.3d 921
    , 
    2012 WL 1744270
    , at *4 (reversing
    and stating that, “[t]his case, at its heart, was about dueling experts, and an attempted impeachment
    of an expert without notice and an opportunity for the parties offering the expert to respond might
    well have determined the outcome.”). As Zayas’s counsel aptly noted at the close of the Hearing,
    Dr. Tadduni’s credibility was at issue -- “[t]he credibility of the person who while he profits from
    our workers’ compensation system, fails to fairly participate in it and engage in discussion through
    way of deposition.” (IAB Hr’g Tr. at 159).
    69
    213 A.3d at 78.
    70
    Id. at 79.
    21
    IV.   Conclusion
    For the reasons set forth above, we REVERSE the Superior Court’s order, and
    REMAND for proceedings consistent with this opinion.
    22
    Appendix A
    The following are selected excerpts from Dr. Tadduni’s deposition:
    [Mr. Fredericks]: You reviewed the medical records of Dr. Cary; correct?71
    [Dr. Tadduni]: I’m not even gonna talk about medical records of Dr. Cary.
    That would have absolutely no relevance to me at all and I think you know
    why.
    [Mr. Fredericks]: Doctor, I’m gonna just ask you to answer my questions.
    [Dr. Tadduni]: I’m gonna tell you that anything in the medical records of Dr.
    Cary would have absolutely no relevance to me –
    [Mr. Fredericks]: Okay.
    [Dr. Tadduni]: -- and you know why.
    [Mr. Fredericks]: Okay. And, again, just do me a favor and just answer the
    questions unless Mr. Klusman --
    [Dr. Tadduni]: I answered the question. Nothing in Dr. Cary’s records would
    have any relevance to me, so even if I mention them in my report, that would
    have been by mistake --
    [Mr. Fredericks]: Okay.
    [Dr. Tadduni]: -- in retrospect.
    [Mr. Fredericks]: I’m just trying to understand what you reviewed. Did you
    review --
    [Dr. Tadduni]: No, that’s not what you’re trying to do. I’m not going to tell
    you what Dr. Cary said because it’s obviously not relevant to any of us. It’s
    not relevant to you. It’s not relevant to the Board. It’s not relevant to Mr.
    Klusman.
    71
    Mr. Fredericks is Zayas’s counsel. The telephone deposition was taken on October 1, 2019.
    (A259–A332).
    23
    [Mr. Fredericks]: I understand that it may not be relevant to the Employer
    or to you. I understand that. It is relevant to me as --
    [Dr. Tadduni]: Well, it shouldn’t be. It shouldn’t be and you know it
    shouldn’t be.
    [Mr. Fredericks]: Doctor --
    [Dr. Tadduni]: You know it shouldn’t be.
    [Mr. Fredericks]: Doctor, I’m trying to be incredibly polite and respectful.
    [Dr. Tadduni]: And I’m being polite too. I’m being polite too. You’re
    bringing up something that is absurd.
    [Mr. Fredericks]: Doctor, can you tell me whether you reviewed the
    treatment records of Dr. Cary.
    [Dr. Tadduni]: I’m not even discussing Dr. Cary.
    [Mr. Fredericks]: All right.
    [Mr. Fredericks]: Mr. Klusman, if the Doctor refuses to answer questions,
    and if you think my question is inappropriate, certainly let me know, but if
    the Doctor refuses to answer questions from me that are reasonable and
    relevant, I’m gonna have to strike his testimony. I don’t want to have to do
    that.
    [Mr. Klusman]: Well, Joel, you’ll do whatever you think is appropriate. You
    have the opportunity to ask him whatever you want and he’s got the
    opportunity to answer in the way he sees fit.
    We all know that Dr. Cary’s been suspended for fraudulently preparing
    medical records which document diagnoses that are not accurate, not offered
    by the patient, complaints that were not offered by the patient and then
    submitting those records to insurance for payment based on those fraudulent
    records, so that’s I think the basis of Dr. Tadduni’s opinions. I can’t help
    you any more than that.
    [Mr. Fredericks]: But he also hasn’t been found guilty of any of those things.
    It’s a complaint and it’s still pending and he’s entitled to a hearing at this
    point and, again, these are treating doctor’s records, treating doctor’s records
    that are in his own report. Perhaps if you let him know that this information
    24
    is relevant and admissible, maybe that would change some of his testimony.
    I’m just trying to think of the path of least resistance, Mr. Klusman. I’m
    trying to get through this as expeditiously as possible.
    [Mr. Klusman]: I guess, Joel -- I can’t tell – I’m not gonna tell the Doctor to
    answer questions that he doesn’t feel comfortable answering.
    [Dr. Tadduni]: You’re asking me to perpetrate a fraud on the Board? Is that
    what it is?
    [Mr. Fredericks]: Doctor, I’m asking you to answer clear and relevant
    questions.
    [Dr. Tadduni]: No. You’re asking me to perpetrate a fraud on the Board.
    His license was emergently revoked. Emergently revoked; okay? And
    you’re gonna ask me to talk about what Dr. Cary found?
    [Mr. Klusman]: Joel, you’re gonna have to move on. Doctor clearly is not
    comfortable answering these questions relying on Dr. Cary’s records.72
    ...
    [Mr. Fredericks]: So let me be clear. Is there anything specifically that says
    left shoulder in any of those records?
    [Dr. Tadduni]: No.
    [Mr. Fredericks]: Is there any diagnosis as to the left shoulder in any of those
    records?
    [Dr. Tadduni]: No, and that’s consistent with the fact that when I see her in
    2016 she also doesn’t complain specifically about the shoulder. She has
    complaints everywhere and her exam is negative with regard to the shoulder,
    so that would be consistent with that.
    [Mr. Fredericks]: All right. But when she goes to see Dr. Cary after the
    assault the first visit on September 15, 2018 she’s complaining of left
    shoulder complaints specifically and she’s diagnosed with a left shoulder
    condition; correct?
    72
    A295–298 (Tadduni Deposition at 37–40).
    25
    [Dr. Tadduni]: How could we possibly know that? It’s Dr. Cary. We can’t
    possibly know what she actually complained of on that day.73
    ...
    [Mr. Fredericks]: On the physical examination it shows tenderness and
    restricted range of motion as to the left shoulder. Do you agree?
    [Dr. Tadduni]: Again, I’m not – I am not gonna substantiate the physical
    exam of somebody whose license has been emergently revoked. I’m not
    doing that.
    [Mr. Fredericks]: Doctor, all you have to say is I’m not answering and I can
    move on. You just have to say I’m not answering and I can move on.
    [Dr. Tadduni]: So why do you keep pressing this? I would think that you’d
    be embarrassed to ask that question. You should be embarrassed to ask that
    question.
    [Mr. Fredericks]: Doctor, I can appreciate your opinion but I have a job that
    I have to do.
    [Dr. Tadduni]: Right. And it doesn’t matter how you do it. Throw whatever
    you want on the wall and maybe some of it’ll stick.74
    ...
    [Mr. Fredericks]: All right. I want to jump back to the questions again. If
    you’re not gonna answer it, just say you’re not gonna answer. I’m actually
    going to instead go through them individually just lump them all together --
    okay? – for the purposes of time. I took a look at Dr. Cary's records after this
    injury, this assault, included evaluations and therapy, and there was a
    reference to a shoulder problem in almost all the records, and I pulled out a
    few dates. I'm just gonna go through them: September 20th, 2016; October
    6th, 2016; October 18th, 2016; October 25th, 2016; December 8th; 2016;
    January 5th, 2017; February 7th, 2017; March 16th, 2017; April 18th, 2017;
    May 23rd, 2017; July 6th, 2017; and August 17, 2017. I stopped at about a
    year. Do you have any reason to dispute that there are references to problems
    with the left shoulder in those records?
    73
    A301–302 (Tadduni Deposition at 43–44).
    74
    A303 (Tadduni Deposition at 45).
    26
    [Dr. Tadduni]: I'm not gonna substantiate records of Dr. Cary, so you can
    testify if you're allowed to testify, but I'm not gonna testify to that. I'm also
    looking at Dr. Gelman's report. It seems like the diagnoses he makes do not
    mention the left shoulder. Cervical spine. Lumbosacral spine. I don't see
    that he makes a left shoulder diagnosis.75
    ...
    [Mr. Fredericks]: So if you were in that position of a pain management
    doctor, not an orthopedic surgeon, not a specialist, when that problem is
    going on for a year, wouldn't it be reasonable at that point to send a person
    to a specialist or for an MRI?
    [Dr. Tadduni]: It would be, yes.
    [Mr. Fredericks]: Dr. Cary didn’t do that though; right?
    [Dr. Tadduni]: You really just want to prolong this unnecessarily.
    [Mr. Fredericks]: Well, not really. But Dr. Cary didn’t do that; right?
    [Dr. Tadduni]: I told you I’m not gonna testify to what Dr. Cary did or said
    or didn’t do.76
    ...
    [Mr. Fredericks]: Again, I'm gonna keep going with Dr. Cary. We stopped
    in August 2017. She continued to treat with Dr. Cary up until the time he
    referred her to Dr. Ginsberg in August of 2018 with continued consistent
    references to the left shoulder. Do you have any reason to dispute that?
    [Dr. Tadduni]: Yes, I have reason to dispute it.
    [Mr. Fredericks]: Do you have any reason to dispute that that is what is noted
    in the records, Doctor?
    75
    A305–306 (Tadduni Deposition at 47–48).
    76
    A307 (Tadduni Deposition at 49).
    27
    [Dr. Tadduni]: I'm not gonna testify to his records. I told you that. If you
    can testify, then testify. Why don't you bring him in, let him testify.77
    ...
    [Mr. Fredericks]: This opinion that you hold of Dr. Cary, is it an opinion that
    you formed before any issues with his medical license? Is this an opinion that
    you've held before then or since then?
    [Dr. Tadduni]: I’d say it’s a combination.
    [Mr. Fredericks]: Okay. He's not a doctor that you're particularly fond of; is
    that fair?
    [Dr. Tadduni]: I'm sure he's a doctor you're particularly fond of.78
    77
    A308 (Tadduni Deposition at 50).
    78
    A317–318 (Tadduni Deposition at 59–60).
    28