Urquhart v. State ( 2019 )


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  •            IN THE SUPREME COURT OF THE STATE OF DELAWARE
    EVERETT URQUHART,                    §
    §     No. 16, 2018
    Defendant Below,               §
    Appellant,                     §     Court Below—Superior Court
    §     of the State of Delaware
    v.                             §
    §     Cr. ID No. 1407012946 (N)
    STATE OF DELAWARE,                   §
    §
    Plaintiff Below,               §
    Appellee.                      §
    Submitted: November 14, 2018
    Decided:   January 24, 2019
    Revised:   February 11, 2019
    Before STRINE, Chief Justice; VALIHURA, VAUGHN, SEITZ, and
    TRAYNOR, Justices, constituting the Court en Banc.
    Upon Appeal from the Superior Court of the State of Delaware: REVERSED and
    REMANDED.
    Eugene J. Maurer, Jr., Esquire and Elise K. Wolpert, Esquire, (argued), Eugene J.
    Maurer, Jr. P.A., Wilmington, Delaware, for Appellant, Everett Urquhart.
    Abby Adams, Esquire, Department of Justice, Georgetown, Delaware, for Appellee,
    State of Delaware.
    SEITZ, Justice, for the Majority:
    A New Castle County grand jury indicted Everett Urquhart for the armed
    robbery of a corner grocery store in Wilmington. Urquhart was poor and needed a
    public defender. In the five months before trial, three different public defenders
    represented Urquhart at preliminary court hearings. A fourth public defender would
    be his trial counsel, assigned to defend Urquhart against charges carrying a lengthy
    minimum prison sentence.
    Because of a trial the preceding week, and other professional commitments
    before that, Urquhart’s trial counsel did not meet with Urquhart to prepare for trial.
    The morning of trial was also the first time trial counsel showed Urquhart the State’s
    key evidence against him. Before jury selection, Urquhart expressed frustration and
    confusion to the court about seeing his trial counsel for essentially the first time the
    morning of trial and seeing the State’s evidence against him. Trial went ahead, and
    a Superior Court jury convicted Urquhart of all charges. The judge sentenced him
    to fifteen years in prison. We affirmed the convictions on direct appeal.1
    Urquhart moved for post-conviction relief, and claimed that his trial counsel’s
    absence before trial denied him his Sixth Amendment right to the assistance of
    counsel. The Superior Court denied the motion. The question is now before us—
    whether a defendant’s Sixth Amendment right to the assistance of counsel in a
    serious felony trial requires more than the mere presence of a defense attorney the
    1
    Urquhart v. State, 
    133 A.3d 981
    , 
    2016 WL 768268
    (Del. Feb. 26, 2016) (TABLE).
    2
    day of trial. We find that it does, and reverse Urquhart’s conviction and remand for
    a new trial.
    I.
    On July 15, 2014 a masked man wearing a black hooded North Face jacket
    robbed a corner store in Wilmington. A security camera captured the robbery. A
    witness told police she saw someone flee the area in a four-door green sedan and
    gave police the license plate number. The car belonged to Caree Matsen, who told
    police she loaned the car to her sister’s boyfriend, Urquhart. The police found
    Urquhart’s belongings in Matsen’s sister’s bedroom, and found cell phone photos of
    him wearing a black hooded North Face jacket. Police arrested Urquhart on July 18,
    2014.
    The State charged Urquhart with first degree robbery, possession of a firearm
    during the commission of a felony, wearing a disguise during the commission of a
    felony, first degree reckless endangering, and possession of a firearm by a person
    prohibited. Urquhart could not afford a private attorney, and was assigned a public
    defender. Before his arraignment, Urquhart had the following contacts with defense
    counsel:2
     July 28, 2014: A public defender represented Urquhart at the
    preliminary hearing.3
    2
    The record is unclear which attorneys contacted Urquhart between August 14th and September
    30th.
    3
    App. to Opening Br. at A53 (Pet’r’s Am. Mot. for Post-Conviction Relief, Urquhart v. State, No.
    1407012946, at 5 (Del. Super. July 10, 2017)).
    3
     July 31: Trial counsel sent Urquhart a letter of representation
    explaining the trial process.4
     August 14: A public defender, possibly trial counsel, met with
    Urquhart and might have reviewed the probable cause affidavit
    with hm.5
     August 27: Urquhart called trial counsel and discussed filing a
    motion to dismiss the indictment.6
     September 2: A public defender sent Urquhart a copy of
    discovery from the State.7
     September 30: A public defender sent Urquhart the case
    scheduling order.8
     October 20: A public defender represented Urquhart at the first
    case review, when he was arraigned.9
    After arraignment and leading up to trial, Urquhart had the following
    contacts with defense counsel:
    4
    
    Id. at A81
    (Trial Counsel Aff., Urquhart, No. 1407012946, ¶ 2 (Del. Super. Aug. 31, 2017)).
    5
    
    Id. (Trial Counsel
    Aff. ¶ 3). Trial counsel told the court that he met with Urquhart “back in July.”
    
    Id. at A140
    (Trial Tr., Urquhart, No. 1407012946, at 20 (Del. Super. Feb. 3, 2015)). An e-mail
    addressed to trial counsel, however, suggests that there were no prison visits between Urquhart’s
    arrest on July 18, 2014 and the final case review on January 26, 2015. 
    Id. at A100
    (E-mail Jan.
    26, 2015). It appears that the only time trial counsel could have met with Urquhart, according to
    the trial transcript and the e-mail, is the date of Urquhart’s arrest, July 18, 2014. This date is not
    referenced in trial counsel’s affidavit.
    6
    App. to Opening Br. at A81 (Trial Counsel Aff., ¶ 5); 
    Id. at A100
    (E-mail).
    7
    
    Id. at A82
    (Trial Counsel Aff. ¶ 6).
    8
    
    Id. at A81
    (¶ 4).
    9
    
    Id. at A82
    (¶ 12); 
    Id. at A100
    (E-mail).
    4
     November 10: Trial counsel spoke with him by phone to explain
    that he was busy with another trial, and that “discovery is still
    forth coming” and he would “send it as [he] receive[d] it.”10
     November 14: Trial counsel sent him a second copy of the State’s
    earlier discovery responses. These were the same responses sent
    to Urquhart on September 2.11
     January 26, 2015: A different public defender represented
    Urquhart at the final case review.12
    Trial counsel’s supervisor represented Urquhart at his final case review. At
    the review, the State offered Urquhart a plea with “a minimum of 15 years of
    prison.”13 Urquhart had not seen the State’s evidence against him, and rejected the
    plea offer. In an e-mail after the review, trial counsel’s supervisor warned trial
    counsel that Urquhart had received “[n]o video or prison visit since his July 18, 2014
    arrest”14 and “[a]s soon as you can, I would suggest you turn your attention to this
    case to determine what you need to be prepared for trial.”15
    10
    
    Id. at A82
    (Trial Counsel Aff., ¶ 6). It is unclear if trial counsel was forgetting this event when
    he stated to the court that trial counsel did not contact Urquhart between the arraignment and trial.
    See 
    id. at A144
    (Trial Tr., at 24).
    11
    The second copy was just that—a duplicate of the first copy, with no additional material. Neither
    the first nor the second copy of discovery contained the video surveillance footage or the cell phone
    download. See 
    id. at A100
    (E-mail).
    12
    
    Id. 13 Id.
    14
    
    Id. 15 Id.
    The e-mail also informs trial counsel that the evidence included “video surveillance of the
    crime [and] a cell phone dump—neither of which appears to have made it to your file.” 
    Id. Trial counsel
    had received the video and cell phone photos five days earlier. 
    Id. at A97
    (Letter from
    Brian J. Robertson, Deputy Attorney Gen. to Trial Counsel, Pub. Def., Jan. 21, 2015). Trial
    counsel sent the supplemental discovery responses to Urquhart two days after the final case review.
    
    Id. at A81
    –A82 (Trial Counsel Aff., ¶ 9). Trial counsel should have requested the surveillance
    5
    Urquhart was evidently frustrated with his lack of contact with trial counsel
    and the progression of his case. On November 5, 2014, Urquhart filed a pro se
    motion to compel discovery materials.16 Additionally, his only two-way contact
    with trial counsel were calls he initiated.17 The week before trial, Urquhart’s trial
    counsel sent him the State’s supplemental discovery responses which contained the
    surveillance footage and photos. Given prison mail delays, Urquhart did not receive
    the evidence until his trial counsel brought copies for Urquhart the morning of trial.18
    Despite his supervisor’s warning to get on top of the case, trial counsel did
    not speak to or meet with Urquhart until February 3, 2015—the morning of trial.
    Trial counsel showed Urquhart the State’s surveillance footage and photographs.19
    The State also offered Urquhart a five-year plea deal.20 Urquhart turned it down.21
    Before jury selection, Urquhart addressed the court, expressing his frustration with
    his current situation:
    footage earlier, because it was mentioned at Urquhart’s preliminary hearing. 
    Id. at A109–A10
    (Prelim. Hr’g Tr., Urquhart, No. 1407012946, at 8–9 (Del. Super. July 28, 2014)).
    16
    
    Id. at A2
    (Super. Ct. Docket, Urquhart, No. 1407012946. at 2).
    17
    
    Id. at A100
    (E-mail).
    18
    See State v. Urquhart, No. 1407012946, Memo. Op. at 5 (Del. Super. Dec. 7, 2017) (hereinafter
    “Memo. Op.”); App. to Opening Br. at A82 (Trial Counsel Aff., ¶ 10). His trial counsel received
    the supplemental discovery one week earlier, on January 21, 2015.
    19
    There were two DVDs with images from the surveillance videos and two CDRs with sixty-four
    images from surveillance and cell phones. 
    Id. at A97
    (Robertson Letter, ¶¶ 4–8). The State
    acknowledged that Urquhart would likely not have been able to see the video, just the still photos.
    Urquhart v. State Oral Argument, Delaware Supreme Court (Nov. 14, 2018),
    https://livestream.com/accounts/5969852/events/8448562/videos/183565127 at 32:30.
    20
    App. to Opening Br. at A82 (Trial Counsel Aff., ¶ 10).
    21
    
    Id. 6 Mr.
    Urquhart: I just don’t understand a lot of things right now. It’s
    too much at once. Like, I’m just hearing stuff for the first time today,
    and I don’t—I don’t even know what’s coming on. I’m thinking they
    coming to trial, they do have this, they don’t have this, and all this stuff
    is coming out of nowhere. . . . I want to find out about this, what’s
    going on. I just want some help. I just need somebody to let me know
    something, what’s going on. I never—nothing. All I know is this, Your
    Honor: A plea. That’s all I keep hearing. Plea this, plea that.
    The Court: I am not suggesting you take your plea. I just want to make
    sure that you understand that you were extended an offer and you
    decided to reject it. I don’t care whether you plea or not.22
    He next asked to address the court about the evidence trial counsel showed
    him that morning—the video surveillance and cell phone photos:
    Mr. Urquhart: Your Honor, I just want to know if somebody want to
    come to me and show me all the evidence that they want to pop up with
    tomorrow, next week, or whatever is going on, because every couple of
    seconds, or every other day, I’m getting stuff late. I don’t know what’s
    going on. I don’t know why. I just came here today, I’m seeing pictures
    for the first time. I’m seeing a lot of stuff for the first time. I don’t
    know nothing about that stuff.
    The Court: What are you seeing for the first time, sir?
    Mr. Urquhart: Pictures. And also out of a cell phone that’s not even
    mine—I don’t even know what’s going on. . . . And, also, it just—it
    just—a lot of things that just—I don’t understand it. I don’t, at all. I
    don’t know what’s going on.
    The Court: All right.
    Mr. Urquhart: I came here today. I just want justice. I just want some
    help. I decided not to [plea]. I just want some help. I don’t know what
    is going on.
    22
    
    Id. at A130–31
    (Trial Tr., at 10–11).
    7
    The Court: Are you telling me that you are dissatisfied with your
    representation?
    Mr. Urquhart: I’m not saying—like, I’m not saying I’m
    dissatisfied. . . . I come here today. Now it’s just like—it’s throwing
    me for a loop.
    The Court: Have you met with [trial counsel] before today?
    Trial Counsel: No, Your Honor. And I can explain why, Your Honor.
    I met with him back in July, and then I started a trial, a capital murder
    trial, that lasted from September to mid-December. At his first case
    review the case was covered by [another defense attorney]. The second
    case review, final case review, I was actually in another trial that did
    not end until Thursday of last week . . . .
    The Court: [trial counsel], I can understand your schedule.
    Trial Counsel: We met today. I showed him the pictures. The
    pictures—I received a package from the State dated January 21st. It
    would have come while I was in the trial. I was not able to send it to
    him until the 28th, that’s when my secretary was able to send it out. But
    he has not received them.23
    ...
    The Court: Your client has not seen these [pictures] until today?
    Trial Counsel: He saw them this morning, Your Honor.
    The Court: I gather because of your schedule, [Trial Counsel], you
    haven’t had a chance to meet with your client?
    Trial Counsel: Your Honor—
    The Court: Personally before today.
    Trial Counsel: Before today; no, Your Honor, I have not.
    23
    
    Id. at A137–40
    (Trial Tr., at 17–20).
    8
    The Court: Have you been able to communicate with him by
    telephone?
    Trial Counsel: He has written me letters, and I have not been able—in
    response to a letter I did send it out, but he hadn’t received the
    information that I—
    The Court: Well, I can understand the schedule that you have, so don’t
    feel that you are personally at issue here.
    Trial Counsel: I understand that, Your Honor.
    The Court: But has he heard from you before today?
    Trial Counsel: No, he has not had an opportunity. I went from one
    trial into another trial into another trial.24
    ...
    The Court: I think—I take it, frankly, the defendant to be asking me
    pro se for a continuance? Is that correct, sir? Stand up, sir. Do you
    want a delay in your trial so that you can go over this stuff; is that what
    you are asking for?
    Mr. Urquhart: I just wanted to know, like, how this stuff—how is this
    stuff, like, allowed in? I just don’t understand it.
    The Court: Mr. Urquhart, what I am asking you is are you asking me
    to delay the trial?
    Mr. Urquhart: No, sir.
    The Court: Then [trial counsel] can explain to you how this stuff is
    coming in, if it comes in. I don’t know if it is coming in. I haven’t
    ruled on it yet.25
    ...
    24
    
    Id. at A143–44
    (Trial Tr., at 23–24).
    25
    
    Id. at A144–45
    (Trial Tr., at 24–25).
    9
    Mr. Urquhart: I don’t understand nothing what’s going on. I’m asking
    for help.26
    Instead of trial counsel speaking up and asking for a continuance, the court
    put the onus on Urquhart to request a delay. Urquhart declined, and trial proceeded
    that day. After a three-day trial, the jury convicted Urquhart of all charges, and the
    court sentenced him to forty-three years at Level V incarceration, suspended after
    fifteen years, followed by decreasing levels of supervision. He appealed on June 8,
    2015, and this Court affirmed his convictions.27 The Superior Court eventually
    appointed new counsel to represent Urquhart in post-conviction proceedings.
    Urquhart claimed in his postconviction motion that trial counsel’s failure to
    meet with him and prepare for trial deprived him of his Sixth Amendment right to
    the assistance of counsel. The claim was not, however, stated as a typical ineffective
    assistance of counsel claim under the United States Supreme Court case Strickland
    v. Washington,28 where a defendant must prove both counsel’s ineffectiveness and
    prejudice. Instead, Urquhart relied on a United States Supreme Court case decided
    the same day as Strickland—United States v. Cronic.29 In Cronic, the Supreme
    Court recognized that, when the accused is completely denied counsel at a critical
    stage of the judicial proceedings, the accused is excused from demonstrating
    26
    
    Id. at A146
    (Trial Tr., at 26).
    27
    Urquhart v. State, 
    133 A.3d 981
    , 
    2016 WL 768268
    (Del. Feb. 26, 2016) (TABLE).
    28
    
    467 U.S. 1267
    (1984).
    29
    
    466 U.S. 648
    (1984).
    10
    prejudice under Strickland.            Urquhart argued that he was excused from
    demonstrating prejudice because trial counsel failed to represent him in the critical
    pretrial stage of the proceedings.
    The Superior Court agreed with the State that the Supreme Court’s Cronic
    decision required that Urquhart’s counsel be “completely absent” from
    representation to forgo Strickland’s prejudice requirement. Because trial counsel
    supposedly met with Urquhart once, spoke on the telephone with him twice, and sent
    him five letters before trial, the Superior Court found that trial counsel was not
    completely absent during the pretrial proceedings.30 Thus, Urquhart could only
    pursue an ineffectiveness claim under Strickland, which required a showing of
    prejudice. Because Urquhart did not argue prejudice, the Superior Court denied
    postconviction relief.31
    II.
    This Court reviews the denial of a motion for postconviction relief for an
    abuse of discretion.32 Legal and constitutional questions are reviewed de novo.33
    30
    Memo. Op., at 9–10.
    31
    Urquhart also argued that his counsel was ineffective for failing to investigate two potential
    witnesses. The court rejected this argument, finding that counsel made a strategic choice that was
    “well within the range of professionally reasonable judgments.” 
    Id. at 12.
    Urquhart did not appeal
    this aspect of the Superior Court’s decision.
    32
    Dawson v. State, 
    673 A.2d 1186
    , 1190 (Del. 1996).
    33
    Ploof v. State, 
    75 A.3d 840
    , 851 (Del. 2013).
    11
    A.
    With any appeal from a motion denying postconviction relief, we first address
    whether Urquhart’s motion is timely and meets the requirements of Superior Court
    Criminal Rule 61.34 This is Urquhart’s first motion for postconviction relief. It was
    filed within one year after conviction. Further, a Sixth Amendment claim arguing
    ineffective assistance of counsel cannot be raised on direct appeal and thus his
    motion is not repetitive or procedurally defaulted.35 Urquhart’s claims are not barred
    or procedurally defaulted under Rule 61.
    B.
    As another preliminary matter, we address the State’s argument that Urquhart
    waived his ineffective assistance of counsel claims by stating the morning of trial he
    was not dissatisfied with his trial counsel and declined, in the Superior Court’s
    words, a “pro se” continuance.36 According to the State, “Urquhart could have
    obtained a continuance and gone over any evidentiary questions with his attorney,
    and taken more time to prepare his defense, but he declined.”37                        Thus, he
    34
    We apply the version of Rule 61 in effect at the time the motion is filed. Bradley v. State, 
    135 A.3d 748
    , 757 (Del. 2016). Urquhart filed this motion for postconviction relief in 2016, at which
    time the 2015 version of Rule 61 was in effect.
    35
    Preston v. State, 
    306 A.2d 712
    , 715–16 (Del. 1973) (“[T]he issue of the effectiveness and
    competency of defense counsel may not be raised for the first time on direct appeal from a
    conviction . . . .”).
    36
    
    Id. at A144–45
    (Trial Tr., at 24–25).
    37
    Answering Br. at 11. The State also suggests that Urquhart turned down the continuance because
    he suspected one witness would not show up. But Urquhart had heard the State explicitly state
    that the witness was present and available to testify immediately before this. App. to Opening Br.
    at A126 (Trial Tr., at 6).
    12
    “affirmatively waived any claim regarding trial counsel’s pretrial performance and
    alleged lack of communication.”38
    An accused’s waiver of his Sixth Amendment right to effective counsel must
    be knowing, intelligent, and voluntary.39 Here, Urquhart was in a state of confusion
    when the trial judge addressed him about a continuance. He expressed a lack of
    understanding of his predicament and requested help over ten times.40 When first
    asked whether he wanted the continuance, Urquhart’s answer was to ask for
    clarification about the State’s evidence he had seen for the first time. Neither the
    judge nor Urquhart’s trial counsel responded to his question—the judge merely
    rephrased the question, stating “Mr. Urquhart, what I am asking you is are you asking
    me to delay the trial?”41 It was then that his trial counsel should have spoken up to
    address Urquhart’s confusion or request a continuance on his behalf. Instead,
    Urquhart’s trial counsel focused solely on explaining to the judge his reasons for
    failing to meet with Urquhart. The judge stated that he understood counsel’s
    caseload, telling him not to feel that he was “personally at issue.”42
    38
    Answering Br. at 10.
    39
    Morrison v. State, 
    135 A.3d 69
    , 76 (Del. 2016) (requiring any waiver of the right to counsel to
    be knowing, intelligent, and voluntary).
    40
    At the time of the first plea negotiations, Urquhart had not seen the most incriminating evidence
    against him—the surveillance video and the photos—and thus arguably could not have appreciated
    the value of a plea deal. And at the time of the second plea discussion on the morning of the trial,
    Urquhart had just seen the photos for the first time because trial counsel had brought them to the
    courthouse, and could not view the video evidence.
    41
    
    Id. at A145
    (Trial Tr., at 25).
    42
    
    Id. at A144
    (Trial Tr., at 24).
    13
    While Urquhart’s trial counsel was not responsible for his caseload, it did
    cause trial counsel not to meet with his client to prepare for trial and should have led
    him to pause and ask the court for a continuance.43 As we explained in Harden v.
    State, while “the heavy caseloads that too many of our defense counsel carry may
    impel them to push ahead without reflecting on the need for more time” this does
    not negate counsel’s responsibility “to take the time necessary to develop a reasoned
    approach to [trial] with the client’s input.”44 Viewed in the context of Urquhart’s
    overall response to the court’s questions—repeated requests for help and
    clarification—and trial counsel’s failure to speak up and request a continuance for
    the benefit of his client, we find that Urquhart did not knowingly and intelligently
    waive his right to later appeal his trial counsel’s failure to provide effective
    assistance of counsel.
    III.
    We now reach the heart of this appeal—whether trial counsel’s failure to meet
    with his client and prepare for trial violated Urquhart’s Sixth Amendment right to
    the effective assistance of counsel in his criminal trial. On appeal, Urquhart and the
    State essentially reiterate the arguments made in the Superior Court—for Urquhart,
    43
    See Commonwealth v. Brooks, 
    839 A.2d 245
    , 250 (Pa. 2003) (“[A] busy schedule simply cannot
    serve as a reasonable basis for failing to have personal contact with a client prior to that client’s
    trial.”).
    44
    
    180 A.3d 1037
    , 1049 (Del. 2018).
    14
    trial counsel’s complete absence from the critical pretrial stage of the criminal
    proceedings was indisputably ineffective, and under Cronic prejudice need not be
    shown—and for the State, that counsel was not “completely absent” pretrial, his
    claim fell under Strickland and not Cronic, and thus Urquhart was not excused from
    demonstrating prejudice.
    A.
    The Sixth Amendment to the United States Constitution guarantees that “[i]n
    all criminal prosecutions the accused shall enjoy the right … to have the Assistance
    of Counsel for his defence.” The accused’s right to counsel “is a fundamental
    component of our criminal justice system.”45 ‘“Of all the rights that an accused
    person has, the right to be represented by counsel is by far the most pervasive for it
    affects his ability to assert any other rights he may have.”’46 Because the right has
    such special value, “[i]t has long been recognized that the right to counsel is the right
    to effective assistance of counsel.”47 “If no actual ‘Assistance’ ‘for’ the accused’s
    ‘defence’ is provided, then the constitutional guarantee has been violated.”48
    In Bell v. Cone,49 the United States Supreme Court explained the interplay
    between its two seminal Sixth Amendment cases—Strickland v. Washington and
    45
    United States v. Cronic, 
    466 U.S. 648
    , 653 (1984).
    46
    
    Id., quoting Schaefer,
    Federalism and State Criminal Procedure, 70 Harv. L. Rev. 1, 8 (1956).
    47
    McMann v. Richardson, 
    397 U.S. 759
    , 771 n.14 (1970).
    48
    
    Cronic, 466 U.S. at 654
    .
    49
    535 U.S 685 (2002).
    15
    United States v. Cronic.50 The difference between Strickland and Cronic is not one
    “of degree but of kind.”51 In Strickland, the Court “announced a two-part test for
    evaluating claims that a defendant’s counsel performed so incompetently in his or
    her representation of a defendant that the defendant’s sentence or conviction should
    be reversed.”52 The defendant must prove that “counsel’s ‘representation fell below
    an objective standard of reasonableness’” and second that ‘“there is a reasonable
    probability that, but for counsel’s unprofessional errors, the result of the proceeding
    would have been different….”’53
    In Cronic, the Supreme Court “identified three situations implicating the right
    to counsel that involved circumstances ‘so likely to prejudice the accused that the
    cost of litigating their effect in a particular case is unjustified.’”54 The first, and,
    according to the Court, “most obvious” is the complete denial of counsel at “a critical
    stage,”55 meaning “a step of a criminal proceeding, such as arraignment, that held
    significant consequences for the accused.”56 A “critical stage” includes the pretrial
    50
    See also Jackson v. State, 
    21 A.3d 27
    , 40 (Del. 2011) (“Two United States Supreme Court cases,
    espousing divergent rules for divergent circumstances, embody the law of ineffective assistance
    claims.”).
    51
    
    Bell, 535 U.S. at 697
    .
    52
    
    Id. at 695.
    53
    
    Id., quoting Strickland,
    466 U.S. at 688.
    54
    
    Id., quoting Cronic,
    466 U.S. at 658-59.
    55
    
    Id., quoting Cronic,
    466 U.S. at 659 (internal quotation marks omitted).
    56
    
    Id. at 696.
                                                   16
    process.57 Next, the presumption is warranted if “counsel entirely fails to subject the
    prosecution’s case to meaningful adversarial testing.”58 And finally, the Cronic
    presumption should be applied when “counsel is called upon to render assistance
    under circumstances where competent counsel very likely could not….”59 When
    any of these three situations occur, the likelihood of prejudice is so high that “the
    defendant need not show that the proceedings were affected.”60
    57
    Deputy v. State, 
    500 A.2d 581
    , 591 n.13 (Del. 1985) (citing Powell v. Alabama, 
    287 U.S. 45
    , 54
    (1932)) (“The Supreme Court has stated that the presence of counsel at critical pretrial stages is
    often as important, if not more so, than the presence of counsel at trial.”). See also Gerstein v.
    Pugh, 
    420 U.S. 103
    , 122 (1975) (“The Court has identified as ‘critical stages'
    those pretrial procedures that would impair defense on the merits if the accused is required to
    proceed without counsel.”); Mitchell v. Mason, 
    325 F.3d 732
    , 742 (6th Cir. 2003) (“[T]he pre-trial
    period is indeed a critical stage, the denial of counsel during which supports a Cronic analysis.”);
    see 
    id. at 744
    n.5 (“[T]he Supreme Court has considered the pre-trial period to be a critical stage
    of the proceedings since at least 1932, when it handed down Powell.”).
    58
    
    Cronic, 466 U.S. at 659
    .
    59
    
    Bell, 535 U.S. at 696
    .
    60
    
    Id. This Court
    has recently discussed Cronic claims. See, e.g., Sahin v. State, 
    72 A.3d 111
    , 114-
    15 (Del. 2013) (finding Cronic was not the proper test where defense counsel suggested to the
    court his client was lying); Jackson v. State, 
    21 A.3d 27
    , 41 (Del. 2011) (finding the defendant was
    not completely denied counsel when he was represented “at all times during the trial, the appeal,
    and the post-trial proceedings”); Cooke v. State, 
    977 A.2d 803
    , 850 (Del. 2009) (finding prejudice
    was presumed when counsel proceeded with a guilty but mentally ill defense completely against
    the defendant’s wishes to present a defense of factual innocence, which “failed to subject the
    prosecution’s case to meaningful adversarial testing” under Cronic). In the Superior Court, in
    Pringle v. State, 
    2011 WL 6000834
    Del. Super. Nov. 17, 2011), aff’d on other grounds, 
    2011 WL 1087633
    (Del. Mar. 13, 2013), the court found a defendant was not completely denied counsel
    when the trial court granted his pro se motion to withdraw his guilty plea without giving him the
    opportunity to consult with his counsel. The court explained that the defendant “had more than
    ample opportunity to discuss his case with defense counsel” up until the sentencing hearing—and
    his counsel “made it clear that he recommended to [the defendant] that he take the plea.” Pringle,
    
    2011 WL 6000834
    , at *7. Pringle is distinguishable, however, because unlike the defendant in
    Pringle, Urquhart did not have “ample opportunity” to discuss his case with his trial counsel nor
    see the key evidence against him until the morning of trial.
    17
    B.
    Urquhart claims that his case falls under the first Cronic exception—that he
    was completely denied counsel at the critical pretrial phase. A complete denial of
    counsel occurs “when a criminal defendant must navigate a critical stage of the
    proceedings against him without the aid of ‘an attorney dedicated to the protection
    of his client’s rights under our adversarial system of justice.’”61 But, “bad lawyering,
    regardless of how bad, does not support the [Cronic] presumption.”62 Under Cronic
    the question is not whether Urquhart’s trial counsel was inadequate, but whether the
    inadequacy rose to a complete denial of representation.
    The Superior Court held that Urquhart was not completely denied counsel
    under Cronic because he was represented at the preliminary hearing, arraignment,
    and both case reviews; and he received two phone calls and four letters.63 Urquhart
    correctly points out, however, that all but two of these occurrences took place before
    61
    Childress v. Johnson, 
    103 F.3d 1221
    , 1229 (5th Cir. 1997) (citing U.S. v. Swanson, 
    943 F.2d 1070
    , 1075 (9th Cir. 1991)); see 
    Cronic, 466 U.S. at 655
    n.11 (explaining a complete denial of
    counsel occurs when “the performance of counsel [is] so inadequate that, in effect, no assistance
    of counsel is provided” (quoting United States v. Decoster, 
    624 F.2d 196
    , 219 (D.C. Cir. 1976))).
    62
    Sullivan v. State, 
    1998 WL 231264
    , at *22 (D. Del. Apr. 30, 1998), aff’d sub nom. Sullivan v.
    Snyder, 
    187 F.3d 626
    (3d Cir. 1999) (quoting McInerney v. Puckett, 
    919 F.2d 350
    , 353 (5th Cir.
    1990)); see also Scarpa v. Dubois, 
    38 F.3d 1
    , 15 (1st Cir. 1994) (“Put bluntly, [when counsel’s]
    errors are more an example of maladroit performance than of non-performance, Strickland
    necessitates an inquiry into the existence of actual prejudice.”); 
    Childress, 103 F.3d at 1229
    (“In
    essence, we have consistently distinguished shoddy representation from no defense at all.”).
    63
    Memo. Op., at 1. Urquhart only received three distinct letters: the “fourth letter” (dated Nov.
    14, 2014) sent “another copy” of the trial counsel’s discovery that was previously enclosed in the
    “third letter” (dated Sept. 2, 2014). App. to Opening Br. at A82 (Trial Counsel Aff., ¶ 8). Urquhart
    never received the fifth letter. Memo. Op. at 5.
    18
    arraignment. The United States Supreme Court has emphasized that “the most
    critical period of the proceedings” is “the time of their arraignment until the
    beginning of their trial, when consultation, thorough-going investigation and
    preparation [are] vitally important.”64         Although different counsel represented
    Urquhart at court appearances before trial, for the nearly four months between
    arraignment and trial, Urquhart received what appears to be one non-substantive
    phone call and one transmittal letter from trial counsel.65 Trial counsel’s notes
    summarized the phone call: “Spoke to client. Explained that I was in a trial. That
    discovery is still forth coming and that I would send it as I received it.”66
    This entry, trial counsel explained, was “an indication to trial counsel that [he]
    pulled and reviewed discovery with the client.”67 Even if the entry indicated that he
    reviewed discovery with Urquhart, trial counsel had not received the photos or
    surveillance footage, and, as Urquhart points out, “[w]ithout that evidence, . . .
    review of the discovery was inconsequential and did not provide [him] with an
    opportunity to appreciate the evidence against him.”68 As for the November 14
    letter, it contained a copy of the discovery trial counsel received from the State that
    64
    
    Powell, 287 U.S. at 57
    .
    65
    Opening Br. at 14–15.
    66
    App. to Opening Br. at A82 (Trial Counsel Aff., ¶ 7). This call presumably only occurred
    because Urquhart had filed a pro se motion to compel discovery which was then referred to trial
    counsel by the court.
    67
    
    Id. 68 Opening
    Br. at 15.
    19
    had already been sent to Urquhart on September 2.69 This second copy still lacked
    the photos and surveillance footage—more than three months after the State had
    revealed their existence at the preliminary hearing.70 The grim reality is, in the
    critical pretrial phase when trial counsel must meet with his client to review the
    evidence, develop strategy, and prepare for trial, that did not occur. Trial counsel
    admitted as much when asked by the judge.71
    We would not be the first court to find a complete denial of counsel under
    Cronic in the pretrial phase when counsel was absent before trial and did not meet
    with his client to prepare for trial. In Mitchell v. Mason, the Sixth Circuit found the
    defendant was completely denied counsel during the critical pretrial phase, when
    “counsel was suspended from the practice of law for the month immediately
    preceding trial, . . . met with [the defendant] for no more than six minutes over the
    seven-month period before trial, . . . and the trial court repeatedly ignored [the
    69
    App. to Opening Br. at A82 (Trial Counsel Aff., ¶ 8) (“Enclosed please find another copy of
    your discovery dated September 2, 2014.”).
    70
    
    Id. at A109–10
    (Prelim. Hr’g Tr., at 8–9). It should be noted that trial counsel was not at the
    preliminary hearing.
    71
    
    Id. at A139
    (Trial Tr., at 19) (In response to the court asking “have you met with [trial counsel]
    before today?” trial counsel responded “[n]o, Your Honor”). See also Weathers v. State, 
    149 A.3d 1194
    , 1209 (Md. Ct. Spec. App. 2016) (“[Defendant’s counsel] conceded that he had not yet
    discussed the surveillance video with appellant. Indisputably, the video was a key piece of the
    evidence against appellant. Contrary to any suggestion otherwise, we question whether defense
    counsel could truly be prepared when he or she did not discuss the primary evidence in the case
    with the client prior to the commencement of trial. We would be presented with a much different
    case had the court simply granted a brief postponement, or perhaps simply continued the case until
    the next day, so that these communications could take place.”).
    20
    defendant’s] entreaties for counsel who would properly prepare a defense.”72 The
    court focused on counsel’s duty to investigate, explaining there was no way to
    discharge the duty if he failed to consult with his client. The court concluded that,
    in these circumstances, “no effort to consult with the client was made,” and thus the
    defendant was completely denied his Sixth Amendment right to the assistance of
    counsel during a critical pretrial stage of the proceedings.73
    The facts here are similar. While Urquhart’s counsel was not suspended from
    the practice of law, he “went from one trial into another trial into another trial” over
    Urquhart’s entire pretrial period—requiring different public defenders to represent
    Urquhart in his place at the pretrial hearings, including the final case review.74 In
    addition, while counsel in Mitchell met with the defendant for no more than six
    minutes, Urquhart’s counsel did not meet with him for almost four months before
    trial. Lastly, and most significantly, Urquhart’s repeated requests for help were
    effectively pushed aside by his trial counsel and the court. Thus, following Mitchell
    would lead to the conclusion that Urquhart was completely denied counsel under
    Cronic.75
    72
    
    325 F.3d 732
    , 742 (6th Cir. 2003).
    73
    
    Id. at 744.
    74
    App. to Opening Br. at A144 (Trial Tr., at 24).
    75
    In Hunt v. Mitchell, 
    261 F.3d 575
    , 584 (6th Cir. 2001), the Sixth Circuit Court of Appeals found
    that forcing trial to proceed without allowing counsel more time to prepare amounted to a complete
    denial of representation. The court found there was “no indication that [the defendant] consulted
    with his lawyer even once before the start of voir dire.” 
    Id. at 583.
    In addition, “counsel was not
    21
    We recognize that the line between a Strickland violation and a Cronic
    violation is not always easy to draw. Other courts have given Cronic a limited
    reading, making a distinction between an actual complete denial of counsel and a
    constructive complete denial—the situation in Mitchell.76 The Superior Court took
    the conservative tack, and held that the mere presence of counsel satisfied Cronic,
    regardless of the degree of counsel’s effectiveness.
    This appeal has elements of both a Cronic and a Strickland violation, and leads
    us to the conclusion that the Sixth Amendment demands more than the presence the
    morning of trial of a warm body with a law degree. No one seriously argues that
    trial counsel’s failure to meet in advance of trial with a client facing a serious felony
    charge with lengthy minimum mandatory jail time was effective. Under the stark
    facts in this appeal—no advance discussion with Urquhart of trial strategy, what
    witnesses to call, how to respond to the State’s evidence, whether the defendant
    should testify, and no sober conversation with counsel outside the distractions of the
    morning of trial whether to enter into plea negotiations and accept a plea—the
    even afforded ten minutes to confer with [the defendant] to discuss the possibility of entering into
    a plea agreement.” 
    Id. 76 See,
    e.g., U.S. v. Nguyen, 619 F. App’x 136, 140 (3d Cir. 2015) (in a “complex” case, one
    meeting the week of trial was sufficient to remove the issue from the Cronic presumption); State
    v. Miller, 
    216 N.J. 40
    , 62 (2013) (affirming a conviction after defendant only had one brief meeting
    with counsel); Parker v. Booker, 
    2011 WL 5984035
    , at *15 (E.D. Mich. Nov. 30, 2011), aff'd
    Parker v. Burt, 595 F. App’x 595 (6th Cir. 2015) (finding one brief discussion with counsel was
    enough to remove the case from Cronic grounds); see also Morris v. Slappy, 
    461 U.S. 1
    , 14 (1983)
    (rejecting the argument that the Sixth Amendment “guarantees a meaningful relationship between
    an accused and his counsel”).
    22
    defendant should not have to point to any specific event of prejudice and disprove
    the State’s contention that trial counsel was able to “wing it” enough at trial to satisfy
    the Sixth Amendment. As the Supreme Court said in Cronic, some situations
    “ma[k]e it so unlikely that any lawyer could provide effective assistance that
    ineffectiveness [i]s properly presumed without inquiry into actual performance at
    trial.”77
    Even if specific prejudice need be shown, under a Strickland analysis trial
    counsel’s pretrial ineffectiveness prejudiced Urquhart in plea negotiations.
    Postconviction counsel did not argue prejudice, complicating our review of a
    Strickland claim. It would have been preferable for postconviction counsel to make
    a fully briefed Strickland claim as an alternative to Cronic. But, the State has
    consistently maintained that Strickland, not Cronic, applies to this appeal, and that
    Urquhart has not demonstrated prejudice. Because the prejudice is manifest from
    the record, in the interest of justice, we will consider prejudice under Strickland.78
    The reasonable probability standard under Strickland asks whether there is “a
    probability sufficient to undermine confidence in the outcome.”79 In the context of
    77
    
    Cronic, 466 U.S. at 661
    (discussing Powell, 
    287 U.S. 45
    , where defense counsel was appointed
    the day of trial in a capital murder case).
    78
    Sup. Ct. R. 8 (questions may be considered and determined “when the interests of justice so
    require”); N. River Ins. v. Mine Safety Appliances Co., 
    105 A.3d 369
    , 382-83 (Del. 2014)
    (rejecting a Rule 8 argument when the “broader issue” was raised below).
    79
    
    Strickland, 466 U.S. at 694
    . See also Harrington v. Richter, 
    562 U.S. 86
    , 111–12 (2011)
    (“Strickland asks whether it is ‘reasonably likely’ the result would have been different. This does
    23
    a plea offer, Strickland requires a reasonable probability “that the plea offer would
    have been presented to the court . . . that the court would have accepted its terms,
    and that the conviction or sentence, or both, under the offer's terms would have been
    less severe than under the judgment and sentence that in fact were imposed.”80 A
    fair trial does not “wipe[] clean any deficient performance by defense counsel during
    plea bargaining.”81
    Here, we think it is obvious that had the objective circumstances—the
    evidence the State was going to present, the length of time Urquhart faced if he went
    to trial and was convicted, and the likelihood of an acquittal—been the subject of
    professionally adequate consultation between client and counsel, there is a
    “reasonable probability” that Urquhart would have accepted the plea. That is all
    Strickland requires.82
    Trial counsel in a criminal case must discuss with his client the possibility of
    a plea instead of going to trial, especially if the State has offered to resolve the case
    for a sentence significantly shorter than the defendant could face if convicted at
    not require a showing that counsel’s actions ‘more likely than not altered the outcome.’”) (quoting
    
    Strickland, 466 U.S. at 693
    , 697).
    80
    Burns v. State, 
    76 A.3d 780
    , 785 (Del. 2013) (quoting Lafler v. Cooper, 
    566 U.S. 156
    , 164
    (2012)).
    81
    
    Lafler, 566 U.S. at 169
    .
    82
    
    Strickland, 466 U.S. at 694
    (holding that, under Strickland’s prejudice prong, all that the
    defendant must show is “that there is a reasonable probability that, but for counsel’s unprofessional
    errors, the result of the proceeding would have been different”).
    24
    trial.83   Plea discussions are sensitive, and for counsel to be effective in a case like
    this, counsel must build trust between attorney and client through pretrial contact, a
    review of the strengths and weaknesses of the State’s case, and a frank discussion
    about the defendant’s chances of an acquittal after trial.84 None of that happened
    here before the day of trial.85 No groundwork was laid, no trust was built up, and
    there was no review of the State’s evidence against him. Whether in a fit of pique
    about his attorney’s performance, a state of confusion, or because he was “seeing
    things for the first time,” “getting things late,” and “needing help,” Urquhart turned
    down a plea offer of ten years less than offered at the final case review. Had trial
    counsel performed his pretrial responsibilities, communicated with Urquhart, and
    had counsel had a rational conversation with him outside the distractions of the
    morning of trial, we think under Strickland there is a reasonable probability that “the
    result would have been different.”
    83
    Nat’l Legal Aid and Def. Ass’n., Performance Guidelines for Criminal Defense Representation,
    § 6.1, 6.3 (2006) (suggesting counsel should fully explore and explain options to defendant during
    plea negotiations and explain the advantages and disadvantages of an offer); see also ABA
    Standards for Criminal Justice: The Defense Function, Standard 4-5.1 (4th ed. 2015) (suggesting
    counsel should promptly communicate any plea offer and all associated risks, hazards, or
    prospects).
    84
    See 
    Brooks, 576 Pa. at 337
    –38 (2003) (“Without such a [in person] meeting, there is little to no
    hope that the client will develop a fundamental base of communication with his attorney, such that
    the client will freely share important information and work comfortably with the lawyer in
    developing a defense plan. Moreover, only a face-to-face meeting allows an attorney to assess the
    client's demeanor, credibility, and the overall impression he might have on a jury.”).
    85
    In trial counsel’s affidavit, he states that the morning of trial Urquhart agreed not to call any
    witnesses. App. to Opening Br. at A82–A83 (Trial Counsel Aff., 2–3). We are, however, skeptical
    of after-the-fact rationalizations for not calling witnesses when the alternative would prove
    difficult if not impossible—getting witnesses to appear with no notice and no subpoena.
    25
    IV.
    The parties have framed this dispute as a choice between two United States
    Supreme Court cases—Cronic or Strickland. This appeal, however, has elements of
    both cases. Under Cronic, its “presumption of prejudice is the fundamental idea that
    a defendant must have the actual assistance of counsel at every critical stage of a
    criminal proceeding for the court’s reliance on the fairness of that proceeding to be
    justified.”86 Trial counsel was absent for the critical pretrial stage of Urquhart’s
    prosecution.       Under Strickland, “prejudice can be shown if loss of the plea
    opportunity led to a trial resulting in a conviction on more serious charges or the
    imposition of a more severe sentence.”87               Urquhart could not make informed
    decisions about the new plea offer.
    Not all plea decisions, including decisions to enter a plea on the morning of
    trial, are subject to challenge for ineffective assistance of counsel. Obviously, there
    are material differences between a case when a defendant faces a modest sentence
    and the facts and law are not complex, and this case. In the former, defendant and
    counsel can often come to a reasoned decision in a compact time frame. But where,
    as here, the defendant faces serious charges and the possibility of generations of
    prison time, the need for a correspondingly serious effort to counsel the client must
    86
    Burdine v. Johnson, 
    262 F.3d 336
    , 345 (5th Cir. 2001).
    87
    
    Lafler, 566 U.S. at 168
    .
    26
    be recognized if Strickland is to have its intended protective effect. And where, as
    here, defense counsel has not engaged in a meaningful review of the evidence with
    the defendant, who in turn tells the court that he is confused and needs help, we are
    unwilling to ignore trial counsel’s shortcomings by saying that trial counsel did
    competent work at trial with what he had. The Sixth Amendment requires more than
    the physical presence of counsel the first day of trial in a serious felony case with
    the possibility of a lengthy minimum mandatory incarceration.
    The Superior Court’s judgment is reversed, and the case remanded to the
    Superior Court. Although the defendant has asked for a new trial, we leave it to the
    Superior Court to decide whether a new trial should be ordered, or the State and the
    defendant agree on another remedy.88 Jurisdiction is not retained.
    88
    See Lafler v. Cooper, 
    566 U.S. 156
    , 174 (2012) (when counsel is ineffective in plea negotiations
    the appropriate remedy “is to order the State to reoffer the plea agreement.”).
    27
    VAUGHN, Justice, dissenting:
    The Majority finds that the Public Defender’s Office was ineffective in its
    representation of Urquhart under both United States v. Cronic1 and Strickland v.
    Washington.2 I disagree.
    For claims of ineffective assistance of counsel under Cronic, prejudice need
    not be shown and is presumed in three specific situations.3 First and “[m]ost
    obvious” is the “complete denial of counsel”—that is, where the accused is denied
    counsel at a “critical stage” of trial.4 A “critical stage,” according to the Supreme
    Court, is “a step of a criminal proceeding, such as arraignment, that [has] significant
    consequences for the accused.”5 Prejudice is also presumed “if counsel entirely fails
    to subject the prosecution’s case to meaningful adversarial testing.”6 Finally, “in
    cases like Powell v. Alabama, where counsel is called upon to render assistance
    under circumstances where competent counsel very likely could not, the defendant
    need not show that the proceedings were affected.”7
    Urquhart relies upon the first situation—complete denial of counsel. I would
    find that he was not completely denied counsel at any critical stage of the proceeding.
    1
    
    466 U.S. 648
    (1984).
    2
    
    466 U.S. 668
    (1984).
    3
    See Bell v. Cone, 
    535 U.S. 685
    , 695-96 (2002) (listing the three situations that Cronic recognized
    as involving circumstances “so likely to prejudice the accused that the cost of litigating their effect
    in a particular case is unjustified” (quoting 
    Cronic, 466 U.S. at 658-59
    )).
    4
    
    Cronic, 466 U.S. at 659
    .
    5
    
    Bell, 535 U.S. at 696
    .
    6
    
    Cronic, 466 U.S. at 659
    .
    7
    
    Bell, 535 U.S. at 696
    (citing Powell, 
    287 U.S. 45
    , 53 (1932)).
    Urquhart was represented by the Public Defender’s Office continuously from his
    preliminary hearing to the completion of his direct appeal. An attorney from that
    office appeared with Urquhart at every court proceeding, including his three-day
    trial in the Superior Court. According to assigned trial counsel’s affidavit, trial
    counsel met with Urquhart on August 14, 2014. In September 2014, trial counsel
    sent Urquhart the State’s initial discovery response. On January 21, 2015, trial
    counsel obtained supplemental discovery from the State and on January 28, 2015,
    shortly prior to trial, sent it to Urquhart. As it developed, the supplemental discovery
    apparently did not reach Urquhart at the prison before the February 3 trial date. On
    the morning of trial, trial counsel discussed the case with Urquhart. In his affidavit,
    trial counsel described his discussion of the case with Urquhart:
    On the day of trial, client confirmed what he had told trial
    counsel at a previous discussion: client did not have any
    witnesses or alibi witnesses for his case. Prior to the start
    of Trial[,] counsel reviewed the evidence and determined
    what evidence was objectionable or unauthenticated, as
    well as what evidence was admissible. A review of the
    evidence was that there was no evidence placing my client
    in the getaway car. Client was correctly confident that no
    one would identify him as “E.”
    ....
    Trial counsel was aware of Nyla Miller as a potential
    witness. Trial counsel and client were also aware of the
    fact that no witness would identify him as the getaway
    driver or an operator of the car, and that Nyla Miller was
    absent from the Court. Prior to starting the trial, trial
    counsel and client discussed the facts concerning Nyla
    Miller, and agreed not to call her as a witness. We
    2
    concluded that there was no tactical advantage to calling a
    witness who could not provide an alibi, and who could
    provide detrimental and incriminating evidence. Trial
    counsel decided not to attempt to secure her appearance
    for the second day of trial.
    ....
    Trial counsel was aware of the fact that there was a witness
    who identified a black jacket worn by the perpetrator.
    Trial counsel made a professional decision not to pursue
    this witness. Prior to trial, trial counsel discussed with
    client the fact that the “backhoe operator” could not and
    did not identify the perpetrator. Trial counsel, with client
    consent, wanted to focus on the fact that the client had a
    large and distinguishable tattoo that was not visible on the
    store’s video tape. Trial counsel had the video stilled,
    enlarged and presented as evidence.8
    Trial counsel developed a strategy for trial and also discussed the State’s morning-
    of-trial plea offer with Urquhart.
    Because Cronic requires a complete denial of counsel at a critical stage of the
    proceeding, it is “very narrow” in scope and the burden of showing that it applies is
    “very heavy.”9 I think the activities of the Public Defender’s Office, including
    assigned trial counsel, set forth above, are sufficient to establish that Urquhart was
    8
    App. to Appellant’s Opening Br. at A82-83.
    9
    United States v. Roy, 
    855 F.3d 1133
    , 1144, 1144-45 (11th Cir. 2017) (en banc) (noting that “the
    Supreme Court has repeatedly refused to find [Cronic] applicable” and “[o]nly once in the 30 years
    since the Cronic decision was issued has the Supreme Court applied Cronic to presume prejudice”
    (citing Penson v. Ohio, 
    488 U.S. 75
    , 88 (1988) (applying the presumption of prejudice when the
    granting of an attorney’s motion to withdraw had left the petitioner “entirely without the assistance
    of counsel on appeal”))), cert. denied, 
    138 S. Ct. 1279
    (2018).
    3
    not “completely denied” counsel at a critical stage of the proceeding. I would reject
    his Cronic claim and find that he is not entitled to a presumption of prejudice.
    I would find that Urquhart’s claim is governed by Strickland.10 The United
    States Supreme Court has stated that the difference between Cronic and Strickland
    “is not of degree but of kind.”11 They do not overlap. It is one or the other, but not
    both. Here, counsel can be criticized for not requesting a continuance, for not being
    more aggressive in obtaining the photos and surveillance footage earlier, for not
    investigating the case more thoroughly, for not meeting with Urquhart before the
    day of trial as the trial date approached, and perhaps for other things, but these are
    all Strickland issues.
    Under Strickland, “[i]t is not enough for the defendant to show that errors had
    some conceivable effect on the outcome of the proceeding.”12 The movant “must
    make specific allegations of actual prejudice and substantiate them”;13 these
    allegations must show “that there is a reasonable probability that, but for counsel’s
    unprofessional errors, the result of the proceeding would have been different.”14 “A
    reasonable probability is a probability sufficient to undermine confidence in the
    10
    
    466 U.S. 668
    .
    11
    
    Bell, 535 U.S. at 697
    .
    
    12 466 U.S. at 693
    .
    13
    Outten v. State, 
    720 A.2d 547
    , 552 (Del. 1998) (en banc) (quoting Wright v. State, 
    671 A.2d 1353
    , 1356 (Del.) (en banc), cert. denied, 
    517 U.S. 1249
    (1996)).
    14
    Albury v. State, 
    551 A.2d 53
    , 58 (Del. 1988) (quoting 
    Strickland, 466 U.S. at 694
    ).
    4
    outcome.”15 “[I]t requires more than a showing of a theoretical possibility that the
    outcome was affected.”16 In sum, the defendant must prove actual prejudice.17
    The problem is that Urquhart has not presented a Strickland claim in this
    appeal and has not claimed that trial counsel’s conduct caused him any specific,
    actual prejudice. The Majority thinks that if trial counsel had done more pretrial
    preparation and discussed the case more fully with Urquhart before the morning of
    trial, there is a reasonable probability that the result would have been different; that
    is, Urquhart probably would have accepted the State’s plea offer.
    The record suggests otherwise. Urquhart’s first case review was held on
    October 20, 2014. At that case review, no plea offer was made. His final case review
    was held on January 26, 2015, in the week preceding trial. At that time, the State
    made an offer with a fifteen-year minimum at Level V. Urquhart rejected that offer.
    On the morning of trial, the State made a revised plea offer of five years at Level V.
    Urquhart rejected that plea offer, stating to trial counsel, “I rather do 95 years then
    [sic] take a plea to 5, [i]t all the same to me.”18
    15
    
    Strickland, 466 U.S. at 694
    .
    16
    Frey v. Fulcomer, 
    974 F.2d 348
    , 358 (3d Cir. 1992), cert. denied, 
    507 U.S. 954
    (1993); see also
    
    Strickland, 466 U.S. at 693
    (“Even if a defendant shows that particular errors of counsel were
    unreasonable, therefore, the defendant must show that they actually had an adverse effect on the
    defense.”).
    17
    
    Strickland, 466 U.S. at 693
    (“[A]ctual ineffectiveness claims alleging a deficiency in attorney
    performance are subject to a general requirement that the defendant affirmatively prove
    prejudice.”).
    18
    App. to Appellant’s Opening Br. at A82.
    5
    Urquhart’s only opportunity to take the five-year plea offer was on the
    morning of trial. Whether Urquhart would have accepted the offer that morning if
    his trial counsel had done more preparation or spoken more with him before the day
    of trial is speculative. Urquhart has never even claimed that if trial counsel’s
    representation had been different, he probably would have accepted the plea offer
    made to him the morning of trial. The idea that he would have accepted the plea
    offer if things had happened differently is not supported by the record. It is the kind
    of hypothetical, theoretical prejudice that the Strickland standard specifically
    rejects.19
    I would affirm the judgment of the Superior Court.
    19
    See, e.g., 
    Frey, 974 F.2d at 351
    (“[A]lthough it is theoretically possible that, if [the defendant]
    had proper assistance of counsel, the jury would have sentenced him to life imprisonment, that
    outcome was not ‘reasonably probable.’”).
    6