Gala v. Bullock ( 2021 )


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  •             IN THE SUPREME COURT OF THE STATE OF DELAWARE
    NIHAR BHAVESH GALA,                 §
    §           No. 173, 2020
    Appellant Below,             §
    Appellant,                   §           Court Below: Superior Court
    §           of the State of Delaware
    v.                           §
    §           C.A. No. S19A-06-002 ESB
    JEFFREY W. BULLOCK, in his official §
    capacity as SECRETARY OF STATE, §
    §
    Appellee Below,              §
    Appellee.                    §
    NIHAR BHAVESH GALA,            §
    §                No. 174, 2020
    Appellant Below,          §
    Appellant,                §                Court Below: Superior Court
    §                of the State of Delaware
    v.                        §
    §                C.A. No. S19A-05-002 CAK
    BOARD OF MEDICAL LICENSURE §
    AND DISCIPLINE OF THE STATE OF §
    DELAWARE,                      §
    §
    Appellee Below,           §
    Appellee.                 §
    Submitted:    January 27, 2021
    Decided:       April 1, 2021
    Before VALIHURA, VAUGHN, and TRAYNOR, Justices.
    Upon appeal from the Superior Court of the State of Delaware. AFFIRMED.
    Benjamin A. Schwartz, Esquire, Gwendolyn M. Osborn-Gustavson, Esquire, Schwartz &
    Schwartz, Dover, Delaware for Appellant.
    Patricia A. Davis, Esquire, Deputy State Solicitor, Dover, Delaware for Appellees.
    VALIHURA, Justice:
    This is an appeal from a decision of the Delaware Superior Court affirming
    decisions by the Secretary of State (the “Secretary”) and the Delaware Board of Medical
    Licensure and Discipline (the “Board”) to revoke Dr. Nihar Gala’s (“Gala”) medical
    license and controlled substance registration (“CSR”). The Delaware Superior Court
    upheld the Board’s and Secretary’s decisions after finding that substantial evidence existed
    to support the issued discipline.1
    Gala appeals the Superior Court’s decision on three grounds. First, Gala argues that
    the Board’s decision to deliberate “behind closed doors” rendered the record incomplete
    for judicial review. Second, Gala argues that the Board and the Secretary were biased.
    Third, Gala argues that the Board’s and the Secretary’s decisions to revoke his medical
    license and CSR are not supported by substantial evidence. For the following reasons, we
    hold that the decisions by the Board and Secretary are supported by substantial evidence
    and are free from legal error. Accordingly, we AFFIRM the decision of the Superior Court.
    I.     Relevant Facts and Procedural Background
    1. The Parties
    The Appellant, Dr. Nihar Gala (“Gala”), was a Delaware board-licensed physician
    and controlled substance registrant. At the relevant times, Gala was employed as a
    physician at the Delaware-based “Got-a-Doc” medical clinics where he engaged in the
    1
    Gala v. Delaware Bd. of Med. Licensure & Discipline, 
    2020 WL 2111372
    , at *9 (Del. Super.
    May 1, 2020).
    2
    practice of pain management and addiction treatment.2
    The Appellee, Jeffrey W. Bullock, appears in his official capacity as the Secretary.
    The General Assembly has charged the Secretary with regulating the registration and
    control of the manufacturing, distribution, and dispensing of controlled substances within
    the State of Delaware.3 Accordingly, Delaware physicians must obtain a CSR from the
    Secretary to be able to prescribe patients controlled substances for treatment.4
    The Controlled Substance Advisory Committee (the “Committee”) is the designee
    of the Secretary, whose objective is to protect the public health, safety, and welfare by
    regulating and monitoring the use of controlled substances. The Committee also “makes
    recommendations to the Secretary of State of new or amended controlled substance
    regulations and disciplinary actions of registrants who violate the law.”5
    Co-Appellee, the Board, serves as the regulatory and disciplinary body for the
    practice of medicine in the State of Delaware. Accordingly, the Board is tasked with
    disciplining physicians for unprofessional conduct.6
    2
    “Got-a-Doc” at that time was owned and managed by Dr. Zahid Aslam. Dr. Aslam was later
    convicted in an unrelated federal criminal action for making false statements to a financial
    institution. See generally United States v. Aslam, 
    2020 WL 4501917
     (D. Del. Aug. 5, 2020)
    (granting Dr. Aslam compassionate early release).
    3
    16 Del. C. §§ 4731–33.
    4
    16 Del. C. § 4732(a).
    5
    24 Del. Admin C. § UCSAR-1.1 [hereinafter “Controlled Substance Reg.”].
    6
    24 Del. C. § 1710(a).
    3
    Non-party S.G. is Gala’s former patient.7 Gala’s treatment of S.G. gives rise to this
    appeal.
    2. S.G.’s First Appointment with Gala
    On September 23, 2016, S.G. went to a Got-a-Doc medical clinic to receive
    treatment from Gala for her chronic pain. During the initial consultation, S.G. informed
    Gala that she had a history of opioid addiction and was currently taking Suboxone.8
    Notwithstanding this disclosure, Gala prescribed S.G. Oxycodone without reviewing her
    prior medical records or discussing the relevant risks and benefits associated with opioid
    treatment.9 He did not make a diagnosis or physical findings. Nor did he first opt for
    treatment with non-opioids. He asked her for her cell phone number in case there was a
    “problem with prescriptions.”10 Gala gave S.G. his personal cell phone number.
    Within a day of the first appointment, S.G. called Gala asking for his help in getting
    her prescription covered by Medicaid. Over the next few days, S.G. and Gala exchanged
    a series of texts, and Gala eventually asked S.G. to “come hang out.” S.G. declined that
    invitation.
    7
    App. to Am. Opening Br. at A329 (Recommendation to the Board) [hereinafter “A___”].
    8
    Id.; First Am. App. to First Am. Ans. Br. at B71 (Excerpts from the Evidentiary Hearing)
    [hereinafter “B___”]. Suboxone is “a pain medicine” that “also blocks the effects of other opioids
    that the patient might be taking so that it decreases withdrawal and decreases the craving for the
    use of other opioids.” B12.
    9
    A329 (Recommendation to the Board); B13–14, B37, B84–85 (Excerpts from the Evidentiary
    Hearing). The General Assembly has classified Oxycodone as a Schedule II controlled substance
    in the State of Delaware. 16 Del. C. § 4716(b)(1). This means it has a high potential for abuse, is
    approved for medical use only with severe restrictions, and its abuse may lead to severe psychic
    or physical dependence. 16 Del. C. § 4715.
    10
    A332.
    4
    3. S.G.’s Second Appointment with Gala and the Start of Their Sexual Relationship
    The night before S.G.’s second appointment, S.G. received a strange text message
    from Gala reading, “I can give you special care.” Confused by the message, S.G. and Gala
    spoke over the phone where Gala informed S.G. that he could give her a higher dosage of
    Percocets.
    On October 20, 2016, S.G. had her second appointment with Gala. During this
    appointment Gala renewed her Oxycodone prescription and added a thirty-day supply of
    Fentanyl patches.11
    Later that day, Gala asked S.G. to meet in a Royal Farms parking lot. At Gala’s
    request, S.G. got into Gala’s car and performed oral sex on him as he drove around. S.G.
    and Gala’s sexual relationship continued for several months, where S.G. would go to
    Gala’s house and have sex with him in exchange for pills, including Vicodin, Morphine,
    Oxycodone, and Percocets.
    4. S.G.’s Third Appointment with Gala and Additional Prescriptions
    On October 28, 2016, S.G. had her third appointment with Gala. This was S.G.’s
    last documented and scheduled visit with Gala. During this appointment, Gala refilled
    S.G.’s Oxycodone prescription, prescribed her Oxycontin, and advised her to discontinue
    her Fentanyl prescription.
    11
    B77; A330 (Recommendation to the Board). Like Oxycodone, note 9 supra, the General
    Assembly has classified Fentanyl as a Schedule II controlled substance. 16 Del. C. § 4716(c)(6).
    It also has a high potential for abuse, is approved for medical use only with severe restrictions, and
    its abuse may lead to severe psychic or physical dependence. 16 Del. C. § 4715.
    5
    In November 2016, Gala wrote S.G. prescriptions for opioids on two separate
    occasions without corresponding office visits. On November 9, 2016, Gala prescribed S.G.
    “90 tabs of Oxycodone 20mg IR.”12 On November 30, 2016, he prescribed S.G. “Dilaudid
    4mg tabs every six hours for 30 days at 120 tabs.”13 Despite authorizing these medications,
    there was no documentation in Gala’s charting for S.G. showing the medical justifications
    for the prescriptions or of the attendant circumstances.
    5. Investigation into Gala
    On December 19, 2016, S.G. broke off the arrangement with Gala and reported him
    to at least two other Got-a-Doc employees, and later to the police. The day she confided
    in them, the Got-a-Doc employees filed a report against Gala with the Division of
    Professional Regulation.14 After Gala learned of S.G.’s December 19 disclosures, he told
    S.G. that her disclosures would cause “big trouble” for her.15
    In October 2018, the Delaware Department of Justice (“DOJ”) filed complaints
    against Gala with the Board and the Secretary. The DOJ complaint filed with the Board
    12
    A330. The documentation for the prescription is dated November 6, a Sunday. A284. Gala
    testified that the note should have referred to November 9, 2016 and contains a typographical error
    on his part. B80 (Excerpts from the Evidentiary Hearing). However, he agreed there was no
    patient record for either November 6 or November 9. Id.
    13
    A330 (Recommendation to the Board).
    14
    B1–2 (Initial Complaint Filed with the Division of Professional Regulation). The Division of
    Professional Regulation “oversees numerous state agencies, boards, and commissions, including
    the Board of Medical Licensure and Discipline, of which the Director of the Division is a voting
    member.” Del. Bd. of Med. Licensure & Discipline v. Grossinger, 
    224 A.3d 939
    , 953 n.110 (Del.
    2020); see also 29 Del. C. § 8735 (setting forth the powers, duties, and functions of Division of
    Professional Regulation).
    15
    A335 (Recommendation to the Board).
    6
    alleged that Gala had violated six subsections of the Delaware medical professionalism
    statute and numerous Board regulations. The DOJ complaint filed with the Committee and
    the Secretary alleged that he had violated four controlled substance statutes. Because the
    two complaints addressed the same factual circumstances, they were consolidated into a
    single administrative hearing.
    6. Gala Introduces a New Set of Medical Records for S.G.
    In October of 2018, Gala produced to his attorney a set of comprehensive records
    detailing S.G.’s treatment.16         Gala testified that the new records were S.G.’s
    contemporaneous medical records, and the records produced by Got-a-Doc were
    fraudulently created as part of a conspiracy against him.              The State was unable to
    forensically confirm the creation date of the new records, as Gala testified that he had
    delivered the laptop to some unidentified person in India who in turn “extrapolated” the
    records and sent them to Gala in encrypted form. Gala was unable to produce any evidence
    confirming the authenticity of the records, as Gala testified that the laptop had since been
    destroyed.17
    16
    A5–28 (Medical Records for S.G. provided by Gala). The State’s expert witness noted a number
    of suspicious features of these later-provided notes, including entries recording dates in September
    2018 instead of September 2016. B26, B86 (Excerpts from the Evidentiary Hearing).
    17
    A235 (Recommendation to the Board); see also A327–28 (“[Gala] offered no ‘paper trail’ to
    document the travel of the device, nor the identity of the person in India whom he had asked to
    assist him. . . there is no proof in the form of receipts or emails or discs or thumb drives that the
    alleged extrapolation was performed in India.”).
    7
    7. The Hearing Officer’s Recommendation
    A hearing officer received sworn testimony and other evidence during the period
    March 11–15, 2019. Following a review of the evidence, the Hearing Officer issued
    recommendations to the Board and to the Committee, respectively (collectively,
    “Recommendations”). The Recommendations contained findings of fact and conclusions
    of law that Gala failed to maintain proper treatment records, that the records produced from
    India were falsified, and that S.G. was a credible witness whose story was consistent.18
    Further, the Recommendations stated that S.G. became an “unwitting psychological
    hostage” to Gala’s “repetitive and bizarre and dehumanizing sexual demands.”19
    The Recommendations contained conclusions of law that Gala’s treatment of S.G.
    violated various subsections of the Delaware statute relating to unprofessional conduct in
    the practice of medicine as well as several subsections of the statute for discipline of CSR
    registrants.   Specifically, the Hearing Officer determined that Gala had violated six
    provisions of the Medical Practice Act, namely, 24 Del. C. §§ 1731(b)(1), 1731(b)(2),
    18
    A326 (finding that the purported documentation from India “was not prepared by Dr. Gala
    simultaneous with the medical care which it purports to document”); A328 (finding that the
    documentation was instead created responsively to the State’s expert report in “an attempt by Dr.
    Gala to anticipate the prosecution of this case”); A330 (at the first visit, Gala “did not make a
    diagnosis, nor physical findings,” and “[i]n addition to the prescribing documented at the time of
    the above office visits, Dr. Gala also prescribed other medications for S.G. which were not
    documented as having been provided to her in conjunction with documented office visits. . . there
    is no documentation in Dr. Gala’s charting for S.G. of the medical justifications for the
    prescriptions, nor documentation of the circumstances of having written those scripts.”); A333
    (finding that S.G. was “a generally credible witness. With the exception of a few minor details,
    her story remained consistent from the time of her first disclosures at Got-a-Doc in December 2016
    until her hearing testimony. . .”).
    19
    A356.
    8
    1731(b)(3), 1731(b)(6), 1731(b)(11), and 1731(b)(17)20 as well as various Board
    Regulations.21     The Hearing Officer also determined that Gala had violated four
    subsections of the controlled substances statutes.22 Consequently, the Recommendations
    suggested that the Board and the Secretary permanently revoke Gala’s medical license and
    CSR. The Recommendations were circulated to the parties.
    20
    Those provisions pertain to the use of any fraudulent, deceitful, dishonest, or unethical practice
    in connection with the practice of medicine (24 Del. C. § 1731(b)(1)); conduct that would
    constitute a crime substantially related to the practice of medicine (24 Del. C. § 1732(b)(2)); any
    dishonorable, unethical, or other conduct likely to deceive, defraud, or harm the public (24 Del. C.
    § 1731(b)(3)); the use, distribution, or issuance of prescriptions for a dangerous or narcotic drug
    for other than a therapeutic or diagnostic purpose (24 Del. C. § 1731(b)(6)); gross negligence or a
    pattern of negligence in the practice of medicine (24 Del. C. §1731(b)(11)); and, a violation of
    Board regulations which more probably than not will harm or injure the public or an individual
    (24 Del. C. § 1731(b)(17)). See also A354 (Recommendation to the Board) (reviewing the Board’s
    “parameters” for violations of 24 Del C. §§ 1731(b)(1–3), 1731(b)(6), 1731(b)(11), and
    1731(b)(17), “the violations proven in this case.”).
    21
    The Board’s regulations provide detail on the definition of “dishonorable or unethical conduct”
    referenced in Section 1731(b)(3) of the Medical Practice Act, defining it to include exploiting the
    doctor/patient privilege for sexual gratification (24 Del. Admin C. § 1700-8.1.2 [hereinafter “Bd.
    Reg.”]); engaging in sexual impropriety (Bd. Reg. 8.1.3); failing to comply with Board
    Regulations governing the use of controlled substances for the treatment of pain (Bd. Reg. 8.1.12);
    failing to adequately maintain or properly document patient records (Bd. Reg. 8.1.13), and acts
    tending to bring discredit upon the profession (Bd. Reg. 8.1.16). Board Regulation 18.0 governs
    the use of controlled substances for the treatment of pain, and is intended to minimize the
    occurrence of practices that deviate from the appropriate standard of care and lead to abuse and
    diversion.
    22
    The four controlled substance statutes concerned failing to maintain effective controls against
    diversion of controlled substances into other than legitimate medical, scientific, or industrial
    channels (16 Del. C. § 4735(b)(1)); failing to comply with applicable federal, state, or local law
    (16 Del. C. § 4735(b)(2)); violating a rule of the Secretary related to controlled substances (16 Del.
    C. § 4735(b)(6)); and, engaging in conduct the Secretary finds to be relevant and inconsistent with
    the public interest (16 Del. C. § 4735(b)(8)).
    9
    8. Gala Files Exceptions to the Recommendations
    On May 1, 2019, Gala’s counsel submitted Exceptions to the Hearing Officer’s
    Recommendation with the Board. On May 6, 2019, Gala submitted Exceptions to the
    Hearing Officer’s Recommendation to the Committee (collectively, “Exceptions”).23
    In the Exceptions, Gala’s counsel challenged the Recommendation to the Board on
    the following grounds: (1) the Hearing Officer failed to conduct a proper mitigating factor
    analysis, (2) the reference in the Recommendations to S.G. as a “psychological hostage”
    violated Gala’s due process rights, (3) the charges relating to the falsification of medical
    records were a violation of Gala’s due process rights as he was not given proper notice to
    defend against them, and (4) the Recommendations mischaracterized Gala’s counsel’s
    zealous representation as victimizing S.G.
    In the Exceptions to the Committee, Gala asserted that (1) the Committee’s and the
    Secretary’s decision should be stayed until the Board ruled, (2) they should reject the
    Recommendations for the same reasons as he argued the Board’s Recommendations should
    be rejected in those Exceptions, and (3) some of the Hearing Officer’s findings should be
    rejected for procedural reasons or because they do not justify discipline.
    9. The Board and the Secretary Issue Final Orders Revoking Gala’s Medical
    License and CSR
    The Board held a hearing and deliberated on the Recommendations and the
    Exceptions on May 7, 2019. The Board issued its Final Order on June 4, 2019. The Board
    23
    A483–89 (Exceptions to the Recommendations to the Board); A502–505 (Exceptions to the
    Recommendations to the Committee).
    10
    noted that it was bound by the Hearing Officer’s factual findings, but nevertheless rejected
    the Hearing Officer’s characterization of S.G. as Gala’s “psychological hostage.” The
    Board rejected the Hearing Officer’s conclusion of law that fabricating the false treatment
    records was a sanctionable instance of unprofessional conduct, since that accusation had
    not been included in the Complaints. The Board otherwise accepted the Hearing Officer’s
    recommended conclusions of law. Characterizing Gala’s actions as “inexcusable” and
    showing a “flagrant disregard for the Delaware law [sic] and the Board’s Regulations,” the
    Board ordered his medical license permanently revoked.
    On May 22, 2019, the Committee deliberated on the Hearing Officer’s
    recommendation and Gala’s Exceptions, and it issued a recommendation to the Secretary
    that Gala’s CSR be revoked. On June 18, 2019, the Secretary issued a Final Order revoking
    Gala’s CSR.24       In the Final Order, the Secretary explained that the decision was a
    consequence of Gala’s “repeated and egregious” inappropriate prescribing practices
    contravening the regulations governing the prescribing of controlled substances, and his
    abuse of his CSR authority in his relationship with S.G.25 The Secretary reviewed a variety
    of state and federal laws and regulations for controlled substances, and discussed how Gala
    had violated them based upon the facts found by the Hearing Officer. The Secretary did
    not use the fabrication of medical records finding as the basis for any violation of law or
    regulation, but noted that Gala’s behavior in that regard was an important consideration in
    24
    Am. Opening Br. Tab B (Secretary’s Final Order).
    25
    Id. at 4.
    11
    weighing Gala’s credibility. The Secretary ordered Gala’s CSR permanently revoked.
    10. Gala Appeals the Disciplinary Sanctions to the Superior Court
    Following the discipline issued by the Board and the Secretary, Gala timely
    appealed the decisions to the Delaware Superior Court, which consolidated them for
    purposes of briefing and argument. In its analysis, the Superior Court first addressed
    Gala’s argument that the Recommendations violated Gala’s due process rights by finding
    that Gala had falsified medical records, and that S.G. was a “psychological hostage.” The
    Superior Court rejected this argument, explaining that the Recommendations of the
    Hearing Officer are not case decisions, and, therefore, are not subject to judicial review
    under the Delaware Administrative Procedures Act (“APA”).26 Thus, the Superior Court
    concluded that only the Final Orders issued by the Board and the Secretary were subject to
    its review. When reviewing the Board’s Final Order, the court determined that the Board
    had cured any legal error by expressly rejecting those challenged findings in its Final Order.
    The Superior Court similarly concluded that the Secretary’s Final Order was free from
    legal error, as the Final Order established that the Secretary did not rely on the allegedly
    improper findings in revoking his license.
    The Superior Court next examined whether substantial evidence existed to support
    the Board’s and Secretary’s sanctions against Gala. Following a review of the record, it
    determined that substantial evidence existed to support the Board’s and the Secretary’s
    findings and conclusions that Gala’s prescribing practices and relationship with S.G. were
    26
    Gala, 
    2020 WL 2111372
    , at *5–6 (quoting Quaker Hill Place v. Saville, 
    523 A.2d 947
    , 952
    (Del. Super. 1987)) (citing 29 Del. C. § 10126(a)).
    12
    improper.
    Finally, the Superior Court rejected Gala’s argument that the sanctions were too
    severe, as it concluded that the Board and the Secretary exercised proper discretion as their
    discipline was supported by substantial evidence and was within the bounds of their
    statutory authority. The Superior Court affirmed the Secretary’s and Board’s Final Orders.
    11. Contentions on Appeal in this Court
    Gala timely appealed the Superior Court’s decision affirming both Final Orders to
    this Court. Following a joint request from the parties, this Court consolidated both matters
    for briefing purposes. On appeal, Gala raises three arguments.
    First, Gala asserts for the first time in these proceedings that the Board violated his
    due process rights by failing to create a complete record for judicial review by deliberating
    on the Recommendations “behind closed doors.” Second, Gala asserts that the Board and
    the Secretary failed to act as impartial fact finders by allowing “inflammatory” and
    unsupported remarks to taint their reviews of Gala’s case. Third, Gala argues that the
    Board’s and the Secretary’s Final Orders were not supported by substantial evidence.
    II.     Standard of Review
    Regarding appeals from administrative agencies where the Superior Court did not
    receive any evidence other than that presented to the agency, “we do not review the
    Superior Court’s decision directly” but instead “examine the agency’s decision to
    determine whether the agency’s ruling is supported by substantial evidence and free from
    13
    legal error.”27 Questions of law are reviewed de novo.28
    III.   Analysis
    1. Gala’s Board Deliberation Argument Fails Procedurally and Substantively
    Gala argues that the Board violated his due process rights and its statutory
    obligations by deliberating off the record. Gala asserts that the record is incomplete for the
    purposes of judicial review, as his filing of the Exceptions “triggered the protections of
    § 10125(d)” of the APA, which requires the agency to maintain a verbatim transcript of all
    hearings.29
    In response to Gala’s arguments, the Secretary and Board point out that Gala
    advances this argument for the first time in his opening brief on appeal. As to the merits
    of Gala’s argument, they state that Gala’s interpretation of § 10125(d) is misguided, as the
    Delaware APA does not require agencies to deliberate on the record, that the Board has
    separate statutory authority to deliberate in “executive session,” and that, in any event, Gala
    fails to articulate any prejudice he suffered even if he had been entitled to public
    deliberation with a transcript.
    We hold that Gala has waived any argument related to the Board failing to deliberate
    on the record. The Delaware Supreme Court will only review questions that are fairly
    27
    Grossinger, 224 A.3d at 951 (citing Stoltz Mgmt. Co. v. Consumer Affairs Bd., 
    616 A.2d 1205
    ,
    1208 (Del. 1992)); see also Prunckun v. Del. Dep’t. of Health & Soc. Servs., 
    201 A.3d 525
    , 539–
    40 (Del. 2019).
    28
    Prunckun, 201 A.3d at 540.
    29
    Am. Opening Br. at 13 (quoting Richardson v. Bd. of Cosmetology & Barbering, 
    69 A.3d 353
    ,
    358 (Del. 2013)).
    14
    presented to the trial court.30 In his briefing before the Superior Court, Gala failed to fairly
    raise this issue.31 Although the trial transcript from the Superior Court shows that Gala’s
    counsel mentioned that the Board conducted executive deliberations, Gala’s counsel did
    not argue that this procedure was improper, rather he merely expressed his desire to have
    the transcripts from the deliberation available to press his assertion that the Board was
    biased.32
    But even if we were to consider Gala’s argument on its merits, we would reject it.
    The Medical Practice Act provides that “[a] hearing on a complaint conducted by a hearing
    panel or examiner is open to the public, except the Board may conduct executive session
    for deliberations and purposes permitted by § 10004 of Title 29 [the APA].”33 Further, the
    Medical Practices Act provides that the hearings “shall be conducted pursuant to [the
    APA].”34 Thus, the General Assembly has provided that the APA will govern disciplinary
    30
    Del Supr. Ct. R. 8 (“Only questions fairly presented to the trial court may be presented for
    review. . .”); see also Weller v. Morris James LLP, 
    2021 WL 813002
    , at *1 (Del. 2021) (“Absent
    plain error, which we do not find here, the Court will not consider the arguments that the appellant
    makes for the first time on appeal.”); Mammarella v. Evantash, 
    93 A.3d 629
    , 638 n. 34 (Del. 2014);
    Del. Elec. Coop., Inc. v. Duphily, 
    703 A.2d 1202
    , 1206 (Del. 1997) (“It is a basic tenet of appellate
    practice that an appellate court reviews only matters considered in the first instance by a trial
    court.”).
    31
    The Superior Court noted that, other than “editorializing by the Hearing Officer and the
    allegation of falsifying medical records . . . Gala asserts no errors in the procedures that were
    followed by the Hearing Officer, the Board, the Committee and the Secretary under the applicable
    statutes and regulations.” Gala, 
    2020 WL 2111372
    , at *9.
    32
    See A549 (Transcript of Superior Court Proceeding) (“You know, I thought about this and I
    wish that we had the transcripts. You know, the Board went into executive session to deliberate
    on this, so we don’t have a transcript of the Board deliberation.”).
    33
    24 Del. C. § 1734(b) (emphasis added).
    34
    24 Del. C. § 1734(i).
    15
    hearings like Gala’s as a general matter, but it has specifically provided that the Board may
    deliberate in private.35
    2. The Board and the Secretary Were Not Biased
    Gala presents a two-fold argument that the Board and the Secretary violated his due
    process rights by failing to act impartially. First, Gala contends that the Board and the
    Secretary improperly relied upon the Hearing Officer’s findings that Gala falsified medical
    records, and that S.G was a “psychological hostage.”36 Second, Gala contends that the
    Board demonstrated bias in favor of the State because a member of the Board requested
    Gala’s counsel to “wrap it up” during arguments.37
    A professional license is considered property that is afforded protection under the
    35
    The APA distinguishes between two categories of agency action: “agency regulations” and “case
    decisions.” Free-Flow Packaging Int’l, Inc. v. Sec’y of the Dept. of Nat. Res. & Env’t Control,
    
    861 A.2d 1233
    , 1236 (Del. 2004) (citing 29 Del. C. § 10102(2)). The transcript requirement for
    public hearings on agency regulations includes the provision that “[n]o part of the public hearing
    is exempt from this record requirement.” 29 Del. C. § 10117(2). By contrast, regarding case
    decisions, “[a] record from which a verbatim transcript can be prepared shall be made of all
    hearings in all contested cases,” but there is no language requiring all parts of the hearing to be on
    the record. 29 Del. C. § 10125(d). In Mancus v. Merit Employee Relations Board, the Superior
    Court observed that the APA “provides different rules regarding the creation of a record for the
    different categories.” 
    2019 WL 480040
    , at *4 (Del. Super. Feb. 1, 2019). It held that “Section
    10125(d) does not contain language that requires all parts of the hearing to be on the record, as
    opposed to the language in § 10117(3) . . . .” Id. As the Superior Court observed, “[c]ase decisions
    are different, and the Court will turn to the [agency’s] own procedural rules for further clarification
    on the proper procedure for the instant underlying case decision.” Id. at *5. Because the agency
    followed its own procedural rules in that case, which expressly permitted it to deliberate off the
    record, the court found no error of law. Id. at *6.
    36
    Am. Opening Br. at 17.
    37
    Id. at 16; A506 (Excerpt from the Board Hearing).
    16
    due process clause of the Fourteenth Amendment to the United States Constitution.38 The
    right to a fair trial before an impartial tribunal is a fundamental principle of due process
    that applies to courts and administrative agency proceedings alike.39
    a. The Board Cured Any Legal Errors Committed by the Hearing Officer
    We hold that the challenged findings of the Hearing Officer do not provide Gala a
    basis for relief. The Board is bound by a hearing officer’s findings of fact, but it has the
    discretion to consider a party’s exceptions as to conclusions of law and recommended
    penalties.40
    In this case, the Board expressly chose not to adopt the Hearing Officer’s
    characterization of S.G. as a “psychological hostage,” concluding that such a
    characterization was a ‘diagnosis’ outside the Hearing Officer’s expertise.41 As to the
    charge of fabricating medical records, the Board “reject[ed] the recommended conclusion
    of law of the hearing officer that Dr. Gala violated 24 Del. C. § 1731 (b)(1) by falsifying
    38
    Sokoloff v. Bd. of Med. Practice, 
    2010 WL 5550692
    , at *5 (Del. Super. Aug. 25, 2010);
    Villabona v. Bd. of Med. Practice, 
    2004 WL 2827918
    , at *6 (Del. Super. Apr. 28, 2004) aff’d 
    858 A.2d 961
    , 
    2004 WL 1965436
     (Del. Aug. 23, 2004).
    39
    Sullivan v. Mayor of Elsmere, 
    23 A.3d 128
    , 135 (Del. 2011); see also Home Paramount Pest
    Control v. Gibbs, 
    953 A.2d 219
    , 222 (Del. 2008) (requiring neutrality and the appearance of
    neutrality from an administrative agency hearing officer as measured by the standard applied to
    judicial officers set forth in Los v. Los, 
    595 A.2d 381
    , 383–85 (Del. 1991)); Quaker Hill Place,
    
    523 A.2d at 967
     (“In performing its duties under the Equal Rights to Housing Act, the [State
    Human Relations] Commission is statutorily compelled to act with fairness and due process for all
    parties concerned. It is axiomatic that this obligation derives from the due process mandates of
    the Delaware Constitution.”) (italics removed) (internal citations omitted).
    40
    29 Del. C. § 8735(v)(1)(d).
    41
    See Opening Br. Tab A, at 6 (Final Board Order) (“The Board rejects the hearing officer’s
    characterization of S.G. as a ‘psychological hostage’ insofar as this diagnosis is outside of the
    hearing officer’s expertise.”) (emphasis added).
    17
    medical records.”42 It concluded that “[b]ecause falsifying medical records was not pled
    in the complaint, Dr. Gala was not adequately on notice that he would have to defend
    against this allegation.”43 The Board, therefore, cured any legal error resulting therefrom.
    Nor did the Secretary’s Final Order rely on the challenged findings. The Secretary’s
    Final Order expressly provided that the Hearing Officer’s conclusion that Gala had falsified
    medical records “went to the issue of Dr. Gala’s credibility,” but it did not otherwise
    consider that conclusion in determining Gala’s discipline. Further, the Secretary stated that
    the revocation of Gala’s CSR was a result of Gala’s improper prescribing practices and his
    unethical relationship with S.G. The Secretary did not refer to the Hearing Officer’s
    “psychological hostage” characterization.
    In affirming the Secretary’s and Board’s orders, the Superior Court stated with
    respect to the “psychological hostage” characterization that, “[l]ike the Board and the
    Secretary below, I disregard these characterizations as they are beyond the scope of the
    Hearing Examiner’s mandate and expertise.”44 It added that, “[t]hey did not underpin the
    Orders, and they play no part in my decision here.”45 It made a similar statement as to the
    falsification of medical records finding.46
    42
    Id.
    43
    Id.
    44
    Gala, 
    2020 WL 2111372
    , at *4.
    45
    
    Id.
    46
    
    Id.
    18
    In Bilski v. Board of Medical Licensure & Discipline47 the Superior Court held that,
    although an agency is bound to a hearing officer’s findings of fact, an agency can cure legal
    errors from improper recommendations made by a hearing officer if the agency expressly
    rejects the improper recommendations in the agency’s final order. There, a doctor appealed
    a Board decision on the grounds that the hearing officer improperly relied upon a policy
    that had not yet taken effect. In rejecting the argument, the Superior Court correctly
    observed that it was the Board’s decision, and not the Hearing Officer’s recommendation,
    that was subject to its appellate review. The Superior Court then held that any legal error
    stemming from the hearing officer’s reliance on the policy was cured by the Board
    expressly stating in its final order that the policy was not considered when deciding the
    appellant’s discipline. This Court affirmed that decision. Here we similarly reject Gala’s
    bias claims which are premised upon findings appropriately disregarded by both the Board
    and Secretary.
    b. Gala’s Due Process Rights Were Not Otherwise Violated
    Gala also contends that his due process rights were violated when a member of the
    Board at the hearing requested of Gala’s counsel, “for the sake of time, can you please
    wrap it up, please?”48 Gala was afforded a full hearing on his Exceptions before the Board
    where he was represented by counsel, and where counsel was able to fully introduce all of
    47
    
    2014 WL 3032703
    , at *7 (Del. Super. June 30, 2014), aff’d. 
    115 A.3d 1214
    , 
    2015 WL 2452821
    (Del. May 20, 2015).
    48
    A506 (Excerpt from the Board Hearing).
    19
    his arguments as to why the Hearing Officer’s Recommendations should not be accepted.49
    Administrative officials must conduct proceedings with impartiality and proper decorum.
    But litigants should be mindful that adjudicating bodies are entitled to impose reasonable
    limitations on the length of proceedings as judicial resources must be efficiently and
    effectively used.50 Gala points to no argument or evidence which the Board prevented him
    from presenting, and no authority by which such a request, standing alone, could be
    construed as demonstrating bias. Absent such evidence, Gala’s due process argument
    fails.51
    49
    Gala submitted only the single page of the transcript containing this “wrap it up” remark with
    his Opening Brief. 
    Id.
     Yet even this single page shows that the Board permitted Gala to articulate
    his arguments in full. Immediately after the challenged remark, Gala’s attorney led into his next
    argument by characterizing it as Gala’s “last exception.” 
    Id.
     The State also submitted a single
    page from the transcript. B106 (Excerpt from the Board Hearing). The State’s excerpt shows that
    when he finished that argument, Gala’s attorney concluded:
    Those are our exceptions. Thank you for hearing me out. I’m sorry I took so long.
    By lawyers’ standards, I was actually brief, but I appreciate your consideration.
    These excerpts, brief as they are, demonstrate that the Board permitted Gala to present his
    arguments and Exceptions in full.
    50
    See Kowalski v. Unemployment Ins. Appeal Bd., 
    1990 WL 28597
    , at *6 (Del. Super. Jan. 22,
    1990). In Kowalski, a claimant appealed a decision from the Unemployment Insurance Appeal
    Board arguing that its members violated his due process rights by “badgering” the claimant about
    time limits. The court rejected this argument and found that no due process violations occurred as
    the claimant was permitted to introduce all evidence and raise all relevant arguments. Id. at *8
    (“Unless such interruptions prevent claimants from presenting relevant evidence, which would be
    a denial of due process, it is not for this Court to require the Board to change the manner in which
    the proceedings are conducted.”).
    51
    Gala also contends that the transcript of the Committee’s deliberations “reveals that the majority
    of the committee’s members went in with minds made up to accept not just the Hearing Officer’s
    conclusions of fact, but also his conclusions of law and recommended discipline.” Am. Opening
    Br. at 18. Gala asserts that the Committee “did not discuss the significance of the Due Process
    violations on the recommended discipline.” Id. The record simply does not support Gala’s claim
    of bias. Gala’s disparagement of the Committee’s rigor is conclusory. Nor is it adequately
    supported by the three-page excerpt he included in the record before this Court. A507–09 (Excerpt
    from the Committee Hearing). Even in this short excerpt, the Committee members discuss
    20
    3. The Final Orders Are Supported by Substantial Evidence
    Finally, Gala argues that substantial evidence does not exist to support the most
    serious factual findings made by the Board and Secretary.                  Gala raises two broad
    challenges. First, he asserts that the Got-a-Doc records lacked sufficient indicia of
    reliability and a reasonable mind could not accept them as adequate support for the Board’s
    conclusions because they were falsely created by Got-a-Doc’s other physicians to destroy
    his reputation and competing medical practice.52 Second, he argues that the State did not
    present substantial evidence to establish that Gala engaged in an abusive or coercive sexual
    relationship with S.G., and that the evidence it did present supports only an inference that
    any alleged sexual relationship “was not only consensual but actively desired by S.G.”53
    Because he claims that, in combination, these findings form the basis of “nearly
    every finding of a Board violation,” the Final Orders are fundamentally erroneous.
    Accordingly, rather than focusing just on Gala’s two specific challenges, we address
    broadly whether the Board’s and Secretary’s findings are supported by substantial
    possible alternative sanctions. A508. They discuss whether Gala’s prescribing practices alone
    justify revocation, if they were to hypothetically trust the Board to adequately discipline Gala over
    his sexual relationship with S.G. A507. They discuss whether permanent revocation is appropriate
    in light of Delaware’s critical need for pain management providers. Id. Even those Committee
    members arguing for imposing the hearing officer’s recommended sanction were not doing so
    uncritically, but instead consistently articulating with particularity how that proposed penalty fit
    within the Committee’s mandate to safeguard the public health, safety, and welfare. A507, A509.
    52
    We note that the Hearing Officer concluded his factual findings by finding that “the evidence is
    non-existent or so sparse in this case as not to lead to a logical inference that Dr. Aslam was leading
    a crusade to ruin Dr. Gala.” A336 (Recommendation to the Board). Further, “[a]ccording to the
    record, no witness in this case (including S.G.) was offered money or any other form of inducement
    by anyone to testify against Dr. Gala or to falsely testify.” Id.
    53
    Am. Opening Br. at 3.
    21
    evidence. Violations subject to the Board’s discipline are “unprofessional conduct” under
    24 Del. C. § 1731 (“Section 1731”), whereas the Secretary’s disciplinary authority is vested
    by 16 Del C. § 4735 (“Section 4735”). As such, we group discussion of Gala’s violations
    as they relate to: (i) Gala’s improper prescribing practices, and (ii) Gala’s unethical
    relationship with S.G.
    a. The Final Orders Disciplining Gala for Improper Prescribing Practices are
    Supported by Substantial Evidence
    We first address whether substantial evidence supports the violations the Board and
    the Secretary found relating to Gala’s improper prescribing practices. In reviewing the
    record, the Superior Court found that substantial evidence exists to support the Board’s
    finding that Gala violated the following statutes and the Board’s regulations. First, Gala
    violated Section 1731(b)(2) by delivering controlled substances to a patient for other than
    a therapeutic medical purpose. Second, in violation of Section 1731(b)(3), he engaged in
    dishonorable or unethical conduct likely to deceive, defraud, or harm the public by failing
    to follow the Board’s regulations regarding the prescribing of controlled substances.54
    Third, he used, distributed, or issued a prescription to the patient other than for a therapeutic
    purpose in violation of Section 1731(b)(6). Fourth, his behavior over the four-month
    period constituted a pattern of negligence in the practice of medicine in violation of Section
    1731(b)(11). Fifth, because Section 1731(b)(17) provides that it may be a basis for
    54
    See also Bd. Reg. 8.1.12 (defining 24 Del. C. § 1731(b)(3) to include noncompliance with the
    Board’s regulations governing the use of controlled substances for the treatment of pain); Bd. Reg.
    18.0 (containing the Board’s regulations for the use of controlled substances for the treatment of
    pain).
    22
    professional discipline if a licensee of the Board violates a provision of the Medical
    Practice Act or a regulation of the Board where that violation more probably than not would
    harm or injure the public or an individual, the Board found that he violated that provision.
    In addition, the Superior Court found that substantial evidence exists to support the
    Secretary’s conclusions that Gala violated three statutes and the Secretary’s Controlled
    Substance Regulations as follows. First Gala failed to maintain effective controls against
    the diversion of controlled substances in violation of Section 4735(b)(1). Second, he failed
    to comply with applicable law regarding the prescribing and dispensing of controlled
    substances in violation of Section 4735(b)(2). Third, in violation of Section 4735(b)(6),
    he failed to comply with the Secretary’s Controlled Substance Regulations by violating the
    regulation requiring that every controlled substance prescription be for a legitimate medical
    purpose.55
    The Superior Court was required to determine whether the Hearing Officer’s
    decisions were supported by substantial evidence and free from legal error.56 “Our standard
    of review ‘mirrors that of the Superior Court.’”57         “Where there is a review of an
    administrative decision by both an intermediate and a higher appellate court and the
    intermediate court received no evidence other than that presented to the administrative
    agency, the higher court does not review the decision of the intermediate court, but, instead,
    55
    See Controlled Substance Reg. 4.2.1.
    56
    Prunckun, 201 A.3d at 539.
    57
    Id. (quoting Stoltz Mgmt Co., 
    616 A.2d at 1208
    ).
    23
    directly examines the decision of the agency.”58 Substantial evidence is that which a
    reasonable mind might accept as adequate to support a conclusion. It is greater than a
    scintilla and less than a preponderance.59 “This Court will not weigh the evidence,
    determine questions of credibility, or make its own factual findings.”60 Based upon our
    review of the record, we agree that each of the Board’s and Secretary’s findings and
    conclusions is supported by substantial evidence. We consider the violations and highlight
    some of the substantial evidence supporting each.61
    Section 1731(b)(2) provides that it is unprofessional conduct for a licensed
    physician to engage in a crime substantially related to the practice of medicine.62 Further,
    16 Del. C. § 4754(a) makes it unlawful, except as authorized, for any person “to
    manufacture, deliver, or possess with the intent to manufacture or deliver a controlled
    substance.”63
    The Board’s conclusion that Gala committed a crime substantially related to the
    practice of medicine through his improper distribution of controlled substances to S.G. is
    amply supported by substantial evidence. S.G. testified that on several occasions Gala
    58
    Id.
    59
    Olney v. Cooch, 
    425 A.2d 610
    , 614 (Del. 1981) (quoting Cross v. Califano, 
    475 F. Supp. 896
    ,
    898 (M.D. Fla. 1979)).
    60
    Grossinger, 224 A.3d at 959 (quoting Jain v. Bd. of Nursing, 
    72 A.3d 501
    , 
    2013 WL 3788095
    ,
    at *3 (Del. July 16, 2013) (TABLE)).
    61
    We note that much of the evidence overlaps and supports more than one violation. We will not
    identify each piece of supporting evidence for each violation as such an exercise is unnecessary
    and would be needlessly repetitious.
    62
    24 Del. C. § 1731(b)(2).
    63
    16 Del. C. § 4754(a).
    24
    provided her with a variety of prescription pills at his home from an unmarked pill bottle.
    When she asked about the source of the pills, Gala explained that he obtained the
    medication from patients who turned them in following the completion of their treatment.
    The Hearing Officer found “as a matter of fact that while Dr. Gala and S.G. were involved
    in unethical sexual activity in his home, he provided S.G. with multiple controlled
    substances,” and that “[t]hose drugs were provided to her while he was not acting as a
    licensed drug ‘dispenser,’ and were provided to her outside the channel of a valid and
    lawful prescription.”64 Accordingly, citing to 16 Del. C. § 4754, he found that such activity
    would constitute a crime substantially related to the practice of medicine. The Hearing
    Officer also found by a preponderance of the evidence that Gala engaged in witness or
    victim intimidation in violation of 11 Del. C. § 353265 when he informed S.G. that her
    disclosures would result in “big trouble” for her. The record contains substantial evidence
    to support the Board’s conclusion that Gala violated Section 1731(b)(2).
    Board Regulation 8.1.12 states that a physician violates Section 1731(b)(3) if the
    physician fails to comply with Board regulations governing the use of controlled
    substances for the treatment of pain.66 Board Regulation 18.0 establishes those procedures
    64
    A340 (Recommendation to the Board).
    65
    11 Del. C. § 3532 deems it a Class D felony if a person “knowingly and with malice attempts to
    prevent another person who has been the victim of a crime, or a witness to a crime . . . from (1)
    making any report of such crime or victimization to any peace officer, law-enforcement officer,
    prosecuting agency. . . [or] (2) causing a complaint . . . to be sought or prosecuted, or from assisting
    in the prosecution thereof. . . .”
    66
    Bd. Reg. 8.1.12.
    25
    and practices.67 From a review of the record, substantial evidence exists to support the
    Board’s finding that Gala failed to comply with Board Regulations 8.1.12 and 18.0. The
    Hearing Officer pointed to numerous deficiencies in Gala’s care under those regulations.
    For example, Gala did not review S.G.’s prior medical records, establish a proper treatment
    plan, obtain informed consent from S.G., conduct periodic reviews of treatment protocols,
    or maintain proper medical records.       Further, regarding his prescribing Fentanyl, Gala
    admits that S.G.’s medical record contained no discussion of risks and benefits of
    additional opioids and no mention of additional treatment other than medication. He
    admits that he did not request her prior treatment records. The record adequately supports
    findings that Gala wrote her a prescription for Oxycodone in November 2016 for which
    there is no documented justification in her medical record, and that by late November 2016,
    S.G. was overusing her medication and showing signs of “aberrant drug-seeking behavior.”
    Despite this, a week later, Gala wrote her a prescription for Dilaudid.           The record
    adequately supports findings that her record included no treatment note for that date, and
    that Gala wrote a December 20, 2016 prescription for Oxycodone without an office visit.
    The State’s expert witness, Dr. Stephen Thomas, also testified that Gala’s medical record
    keeping was sub-standard under the “Model Policy” and Board Regulation 18.0.
    Section 1731(b)(6) permits the Board to discipline a physician who uses, distributes,
    or prescribes “a dangerous or narcotic drug, other than for therapeutic or diagnostic
    67
    Bd. Reg. 18.0.
    26
    purposes.”68 Further, Section 4735(b)(6) permits the Secretary to discipline the holder of
    a CSR if the practitioner “[h]as violated . . . [a] rule of the Secretary related to controlled
    substances.”        The Secretary determined that Gala’s prescribing practices violated
    Controlled Substance Reg. 4.2.1 which provides that a controlled substance prescription
    “must be issued for a legitimate medical purpose.”69
    Substantial evidence exists to support the Secretary’s and the Board’s findings that
    Gala prescribed S.G. opioids without a legitimate medical purpose. Dr. Thomas testified
    that Gala’s decision to prescribe “opioids and only opioids” to a patient with a history of
    addiction and “clearly opioid non-responsive pain” was “medically nonsensical.”70
    Further, Dr. Thomas testified that Gala’s decision to increase S.G.’s dosage “in the absence
    of efficacy, outside the scope of the doctor/patient relationship with no documentation in
    the medical record” was not for “a medically legitimate purpose.”71 Accordingly, Dr.
    Thomas’s testimony provides substantial evidence to support the Secretary and the Board’s
    finding that Gala prescribed S.G. opioids without a legitimate medical purpose, in violation
    of Section 1731(b)(6) and Section 4735(b)(6).
    Section 1731(b)(11) states that it is unprofessional conduct for a physician to
    commit “misconduct, including but not limited to. . . gross negligence or pattern of
    68
    24 Del. C. § 1731(b)(6).
    69
    Controlled Substance Reg. 4.2.1.
    70
    B19 (Excerpts from the Evidentiary Hearing).
    71
    B23.
    27
    negligence in the practice of medicine.”72 The Board has established that pain management
    physicians must use reasonable care and diligence in the treatment of their patients.73
    Substantial evidence exists to show that Gala engaged in a pattern of negligence
    when treating S.G. First, Dr. Thomas testified that it was grossly negligent for Gala to
    increase S.G.’s opioid dosage outside of the scope of the doctor/patient relationship without
    proper documentation in the medical record. Second, Gala admitted that he knew of S.G.’s
    history of addiction, yet elected to write her a prescription for opioids despite not having
    reviewed her previous treatment records. Third, Gala allowed S.G., who admitted to drug
    addiction, to retain an excess supply of Fentanyl patches. Fourth, Gala elected to write
    S.G. an additional opioid prescription seven days after S.G. admitted to overusing her
    medication. Dr. Thomas testified that the prescriptions written on November 30 were not
    for a valid documented purpose. When Gala added Dilaudid on November 20, S.G. had a
    six-day supply of Oxycodone remaining. Hence, he was essentially increasing her dosage
    again. Dr. Thomas characterized this as “gross negligence.” In addition to his negligence
    regarding his medical treatment of S.G., Gala’s sexual misconduct towards S.G., discussed
    below, constituted a pattern of negligence and gross negligence.            As such, the record
    offers ample support to the Board’s finding that Gala engaged in a pattern of gross
    negligence in his prescribing practices involving S.G.
    72
    24 Del. C. § 1731(b)(11).
    73
    See Bd. Reg. 18.0 (establishing “specific requirements applicable to pain control, particularly
    related to the use of controlled substances” to be followed by pain management physicians
    practicing medicine in the state of Delaware).
    28
    The Secretary’s finding that Gala failed to maintain effective controls against the
    diversion of controlled substances is supported by substantial evidence. Section 4735(b)(1)
    states that the Secretary may impose discipline upon any individual who possesses a CSR
    if the practitioner “has failed to maintain effective controls against diversion of controlled
    substances into other than legitimate medical, scientific or industrial channels.”74
    S.G. signed a “pain management contract” with Gala during her initial
    appointment.75 S.G. testified that she and Gala did not discuss the contents of the
    agreement.76 The contract states that S.G. would be subject to a variety of tests, protocols,
    and screenings, to ensure that S.G. was not abusing her prescriptions.77 Yet the record
    illustrates that Gala did not enforce the terms as S.G. never participated in a pill count, Gala
    did not review the results of S.G’s drug screening prior to prescribing her additional
    opioids,78 and Gala did not discuss the results of a drug screening that revealed that S.G.
    tested positive for a controlled substance that Gala did not prescribe.79 While Gala and
    S.G. engaged in sexual activities in his home, Gala dispensed to S.G. certain quantities of
    unprescribed controlled substances. Thus, Gala failed to maintain effective controls
    against diversion by S.G. of prescribed medications. Substantial evidence exists to support
    74
    16 Del. C. § 4735(b)(1).
    75
    Am. Opening Br. Tab B, at 2 (Secretary’s Final Order).
    76
    A252 (Recommendation to the Board).
    77
    Id.; A126–27 (S.G. Medical Records).
    78
    A288 (Recommendation to the Board).
    79
    A469–70 (Recommendation to the Committee).
    29
    the Secretary’s finding that Gala violated Section 4735(b)(1).
    Section 4735(b)(2) provides that the Secretary may discipline any individual that
    possesses a CSR if the practitioner fails to comply with applicable federal, state, or local
    law.80 The Secretary’s finding that Gala’s prescribing practices were inconsistent with
    applicable law is supported by substantial evidence.
    Gala’s prescribing practices violated a multitude of state and local laws. As
    discussed above, the Board found that Gala violated Board Regulations 8.1.12 and 18.0
    and Section 1731(b)(2), (3), (6), and (11). In view of the foregoing, the Hearing Officer’s
    finding of a violation of Section 1731(b)(17) is supported by substantial evidence.81
    Accordingly, because the Board was able to meet the substantial evidence threshold for
    proving these violations, substantial evidence exists to support the Secretary’s finding that
    Gala violated Section 4735(b)(2) as well.
    b. The Board’s and the Secretary’s Conclusion that Gala’s Relationship Was
    Improper is Supported by Substantial Evidence
    Next, we examine the substantial evidence supporting the Board’s and the
    Secretary’s findings that Gala’s sexual relationship was improper and subject to discipline.
    As a preliminary matter, in his Opening Brief, Gala does not admit to having a
    80
    16 Del. C. § 4735(b)(2).
    81
    Am. Opening Br. Tab A, at 3–7 (Board’s Final Order) (enumerating and adopting in part the
    violations the hearing officer recommended the Board identify); see also Bd. Regs. 8.1.12, 18.0
    (“Failure to comply with the [Board’s] regulations governing the use of controlled substances for
    the treatment of pain” and “Model Policy for the Use of Controlled Substances for the Treatment
    of Pain”).
    30
    sexual relationship with S.G.82 In his testimony before the Hearing Officer, he denied any
    sexual relationship with S.G.83 Yet the Hearing Officer’s findings of a sexual relationship
    were supported by substantial evidence. For example, the Hearing Officer found that:
    After a professional physician-patient relationship had been established
    between the two, Dr. Gala asked to meet S.G. in a Royal Farms parking lot.
    She entered Dr. Gala’s car. At his request, S.G. performed oral sex on Dr.
    Gala as he drove. I find that this event has been proven by a preponderance
    of the evidence. I found S.G.’s testimony on the point credible and her claim
    is corroborated by the fact that her cell phone was subsequently found in his
    car.84
    The Hearing Officer found other facts by a preponderance of the evidence, including
    S.G.’s agreement to participate “in some form of ménage a trois.” 85                       He found
    corroboration of this when one of Gala’s co-workers testified that Gala admitted to her that
    82
    Am. Opening Br. at 25. Yet when asked that question directly by the Superior Court, Gala’s
    counsel’s response was less than clear:
    [THE COURT]: And, specifically, it appeared to me that he was denying that there
    was a sexual relationship with the patient at the hearing officer level, but now on
    appeal he’s admitting to that. Am I reading that correctly, sir?
    [COUNSEL]: No. I think that we probably wrote the briefs in a fashion that
    intimated that he was accepting that. Doctor Gala does not admit, he’s never
    admitted that he’s ever had an improper sexual relationship with this patient. I think
    that what you’re seeing in the briefs that we submitted is coming from the notion
    that we’re stuck with certain facts. . . .
    A552 (Excerpt of Proceedings Before the Superior Court). The Superior Court apparently
    understood this to mean that Gala was not denying a sexual relationship, stating in its
    opinion that, “[a]t first Dr. Gala denied any sexual relationship with the patient, but now
    admits that there was a sexual relationship but that it was consensual.” Gala, 
    2020 WL 2111372
    , at *8.
    83
    A292 (Recommendation to the Board).
    84
    A332.
    85
    A335.
    31
    “he had hosted ‘two prostitutes’ in his home and they all engaged in a ‘threesome.’”86 The
    next day, Gala wrote a personal check to S.G. for $440, purportedly for “housekeeping.”
    Another co-worker testified similarly.87 S.G. testified that she had a sexual relationship
    with Gala and “hung out” with him at his house.
    Substantial evidence exists to support the Board’s finding that Gala’s relationship
    with S.G. violated Section 1731(b)(1). Section 1731(b)(1) states that it is unprofessional
    conduct for a physician to engage in unethical conduct in connection with the practice of
    medicine. As the Hearing Officer found, Gala was exchanging off-prescription opioid
    painkillers for sexual favors with a patient he knew to be addicted. The record supports
    the Hearing Officer’s conclusions that Gala entered into an abusive sexual relationship with
    S.G. who was at high risk, vulnerable, and dependent on Gala for an uninterrupted supply
    of controlled substances as well as other controlled substances which he dispensed to her
    in his home without a prescription. S.G. testified that Gala forced her to continue taking
    opioid drugs rather than return to Suboxone therapy in an attempt to cease opioid abuse,
    threatening her with cessation of care entirely. She testified that on more than one occasion
    she feared that refusing Gala’s advances or demands for sexual favors would result in
    termination of their relationship and access to controlled substances prescriptions. She
    testified further that, while engaged in sexual misconduct at his home, Gala would give her
    non-prescribed drugs which rendered her more pliant. The Hearing Officer found her to
    86
    
    Id.
    87
    B60–61 (Excerpts from the Evidentiary Hearing).
    32
    be credible.
    Further, Dr. Thomas testified that such a relationship was “exceedingly” ethically
    improper because of the asymmetric power relationship between a doctor and the patient.
    Gala’s argument that S.G. was an “able, active, and willing participant” in the relationship
    is contrary to Dr. Thomas’s expert opinion testimony about ethical and moral standards of
    the medical profession. That expert opinion provides substantial evidentiary support to the
    Board’s finding that Gala’s relationship with S.G. violated Section 1731(b)(1).
    Board Regulation 8.1.2 states that a practitioner violates Section 1731(b)(3) by
    “exploitation of the doctor/patient privilege for personal gain or sexual gratification.”88
    Additionally, Board Regulation 8.1.3 provides that a practitioner violates Section
    1731(b)(3) by engaging in “sexual impropriety,” which includes “sexually suggestive
    behavior, gestures, expressions, statements and failure to respect a patient’s privacy.”89
    Substantial evidence exists to support the Board’s conclusion that Gala violated Section
    1731(b)(3) by exploiting the doctor/patient privilege for sexual gratification and for
    engaging in sexual impropriety.
    Section 1731(b)(3) also states that it is unprofessional conduct for a physician to
    engage in any “dishonorable, unethical, or other conduct likely to deceive, defraud, or harm
    the public.”90         The Board’s decision that Gala violated this statute is supported by
    substantial evidence in the record, both as to Gala’s improper prescribing practices towards
    88
    Bd. Reg. 8.1.2.
    89
    Bd. Reg. 8.1.3.
    90
    24 Del. C. § 1731(b)(3) (emphasis added).
    33
    S.G., and his improper sexual relationship with her. As the Board explained, “the power
    dynamic between a patient with an admitted substance abuse problem and a doctor who is
    willing to write prescriptions for controlled substances without adherence to this Board’s
    Regulation 18 regarding the keeping of records makes Gala’s exception that S.G. was a
    consenting party ring hollow.”91        Gala held immense power over S.G., and the record
    contains evidence adequate to support the Board’s and Secretary’s conclusions that Gala
    abused that power to control S.G. in a coercive sexual relationship.
    During the evidentiary hearing, Dr. Thomas testified that a sexual relationship
    between a physician and a patient is unethical.92 Dr. Thomas explained that such a
    relationship is improper because of the “asymmetric power position between the physician
    and the patient.”93 Dr. Thomas elaborated that the power dynamic becomes more skewed
    in favor of the physician when the patient is relying upon the physician to provide them
    with controlled substances to satisfy an addiction.       Dr. Thomas stated that such an
    arrangement leaves the patient in a “debilitative circumstance.”94 He testified that “[t]he
    introduction of sex in exchange for such prescriptions” is “exceedingly unethical and
    unsupportable by any means.”95
    91
    Opening Br. Tab A, at 6 (Final Board Order).
    92
    B23–24 (Excerpts from the Evidentiary Hearing).
    93
    B23.
    94
    B24.
    95
    Id.
    34
    The record shows that the power disparity affected S.G. and Gala’s relationship on
    at least three separate occasions. First, S.G. testified that she believed that if she refused
    to “hang out” with Gala that he would stop prescribing for her, and that she may lose her
    job. Second, Gala was only able to secure S.G.’s participation in a group sex activity after
    agreeing to pay for her opioid prescription. Third, Gala refused to treat S.G. and put her
    back on Suboxone after she requested to end the relationship with Gala. As such, these
    instances illustrate Gala’s abuse of his power in the relationship by using S.G.’s addiction
    and his ability to prescribe her medications as a means to exercise influence and control
    over her. The record supports the finding of a violation of Section 1731(b)(3).
    The Secretary’s finding that Gala’s relationship with S.G. was inconsistent with the
    public’s interest is supported by substantial evidence. Section 4735(b)(8) states that the
    Secretary may discipline the holder of a CSR if the practitioner engages in conduct that the
    Secretary deems to be “relevant and inconsistent with the public interest.”96
    Citing some of the evidence referred to above, the Secretary found that “Gala’s
    inappropriate prescribing was repeated and egregious.”97 Because Gala “knew that, as an
    addict, S.G. would do whatever he required in order to obtain controlled substances” and
    “abused his authority as a registrant in connection with his relationship with S.G.,” the
    Secretary concluded that “[i]n order to protect Dr. Gala’s other patients and the public
    interest, it is necessary to remove Dr. Gala’s authority to prescribe controlled substances
    96
    16 Del. C. § 4735(b)(8).
    97
    Am. Opening Br. Tab B, at 4 (Secretary’s Final Order).
    35
    by revoking his CSR.”98 The record supports the Secretary’s conclusions. As discussed
    above, Gala engaged in an abusive and unethical sexual relationship with S.G. Gala was
    aware of S.G.’s prior issues with substance abuse, and Gala’s election to exploit his CSR
    to exchange prescriptions for sex with S.G. illustrates the influence and power that Gala’s
    improper use of his CSR gave him over S.G.
    IV.    Conclusion
    For the foregoing reasons, the Board’s and Secretary’s decisions revoking Gala’s
    medical license and CSR are both supported by substantial evidence and free from legal
    error. The Delaware Superior Court’s judgment upholding those decisions is AFFIRMED.
    98
    Id. at 4–5.
    36