Lyons Insurance Agency, Inc. v. Howard Wilson ( 2018 )


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  •    IN THE COURT OF CHANCERY OF THE STATE OF DELAWARE
    LYONS INSURANCE AGENCY, INC.           )
    )
    Plaintiff,            )
    )
    )
    v.                               ) C.A. No. 2017-0092-SG
    )
    )
    HOWARD WILSON and GMG                  )
    INSURANCE AGENCY,                      )
    )
    Defendants.           )
    MEMORANDUM OPINION
    Date Submitted: June 11, 2018
    Date Decided: September 28, 2018
    Michael P. Kelly, Andrew S. Dupre, and Janine L. Faben, of MCCARTER &
    ENGLISH, LLP, Wilmington, Delaware, Attorneys for Plaintiff.
    Herbert W. Mondros and Krista Reale Samis, of MARGOLIS EDELSTEIN,
    Wilmington, Delaware; OF COUNSEL: Christopher A. Tinari and Michael R.
    Miller, of MARGOLIS EDELSTEIN, Philadelphia, Pennsylvania, Attorneys for
    Defendants.
    GLASSCOCK, Vice Chancellor
    Madness, Einstein is famously (but apparently inaccurately) credited with
    saying, is illustrated by doing the same thing repeatedly while expecting different
    results. The individual defendant here, Howard Wilson, was in 2014 an employee
    of an insurance brokerage firm, USI Insurance Services (“USI”). Wilson left the
    employ of USI in July of that year, to work for another brokerage, the Plaintiff here,
    Lyons Insurance Agency, Inc. (“Lyons”). He brought with him his “book of
    business;” that is, his relationship with customers who had entrusted him with their
    insurance business. In fact, many of these customers left USI to become clients of
    Lyons. Wilson, however, was bound by a non-competition agreement with USI.
    USI sued Wilson and Lyons in Pennsylvania state court, and obtained an injunction
    preventing Lyons and Wilson from providing insurance brokerage to the entities in
    Wilson’s book of business.      Lyons was forced to discharge those entities as
    customers.   Nonetheless, and despite the fact that without the book of business,
    Wilson provided little value to Lyons, Lyons kept Wilson on the payroll during the
    two-year period of the injunction. Part of Wilson’s job was to keep in contact with
    the entities in the book of business, whom Lyons regarded as prospective customers
    once the injunction lifted. At the end of two years, Lyons bought out the book of
    business from USI, terminating the injunction. Lyons paid USI approximately one
    half million dollars, with the anticipation that Wilson could then encourage the
    return of the book entities to the Lyons fold.
    Wilson, however, doubted his ability to retrieve his former customers, some
    of whom had engaged another brokerage, GMG Insurance Agency (“GMG”), at
    Wilson’s suggestion during the pendency of the injunction. Instead of working to
    entice the customers to return to Wilson at Lyons, Wilson took an easier path: He
    joined GMG and began servicing some of the customers in his book of business
    there.     Wilson, however, has a non-compete provision in his Employment
    Agreement with Lyons.        Lyons sued Wilson and GMG, seeking preliminary
    injunctive relief. I denied the preliminary injunction, noting what serves as a
    liquidated damages clause in the Employment Agreement as preclusive of a
    preliminary finding of irreparable harm. Both sides have filed cross-motions for
    summary judgement, which I find must be granted in part and denied in part. It is
    clear, however, that Wilson has breached his non-competition agreement with
    Lyons, as he had a similar provision in his agreement with USI. What remain are
    primarily issues relating to remedy, which I find require a more complete record.
    My reasoning follows.
    2
    I. BACKGROUND
    A. The Parties
    Plaintiff Lyons is an insurance broker that serves clients in Delaware,
    Pennsylvania, and elsewhere.1 Lyons is a Delaware corporation with a principal
    place of business in Wilmington, Delaware.2
    Defendant Howard Wilson worked for Lyons from July 2014 to August 2016.3
    He executed a Confidentiality, Non-Solicitation, and Continuing Compensation
    Agreement (the “Employment Agreement”) with Lyons on July 23, 2014.4 He left
    Lyons on August 12, 2016.5
    Defendant GMG is an insurance broker that serves clients in Delaware,
    Pennsylvania, and elsewhere.6 Its principal place of business is Bucks County,
    Pennsylvania.7 Wilson began working at GMG on August 15, 2016, after leaving
    Lyons.8
    1
    June 14, 2017 Hr’g Tr. at 9:10–20, 15:17.
    2
    Compl. ¶ 4.
    3
    June 14, 2017 Hr’g Pl. Ex. 2; June 14, 2017 Hr’g Tr. at 50:9–12.
    4
    June 14, 2017 Hr’g Pl. Ex. 2, Confidentiality, Non-Soliciation, and Continuing Compensation
    Agreement [hereinafter, “Employment Agreement”].
    5
    June 14, 2017 Hr’g Tr. at 50:9–12.
    6
    
    Id. at 16:1–8,
    139:1–5.
    7
    
    Id. at 47:9–11.
    8
    
    Id. at 136:8.
                                                 3
    B. Factual Background
    1. Wilson joins Lyons
    Prior to joining Lyons, Wilson worked as an insurance professional at USI.9
    Because the insurance business is based on personal relationships, insurance
    professionals such as Lyons are said to have a book of business, which consists of
    the client and prospective relationships that an insurance professional has made.10
    In July 2014, Wilson left USI to join Lyons, with the intention of bringing his book
    of business from USI.11 Prior billings and experience indicated that the annual
    revenue of Wilson’s book of business was over $500,000.12 Lyons extended an offer
    of employment to Wilson on July 14, 2014;13 Wilson accepted and signed the offer
    and the Employment Agreement on July 23, 2014.14 The Employment Agreement
    defines Wilson’s book of business (the “Book of Business”) as “the customer
    relationships for which Employee is compensated during the term of his
    employment.”15 The same provision stipulates that the Book of Business is the
    property of Lyons, not Wilson.16
    9
    June 14, 2017 Hr’g Tr. at 28:1–12.
    10
    
    Id. at 19:6–10.
    11
    
    Id. at 106:9–20.
    12
    
    Id. at 30:3–7.
    13
    June 14, 2017 Hr’g, Pl. Ex. 1.
    14
    June 14, 2017 Hr’g, Pl. Ex. 2, Employment Agreement.
    15
    
    Id. § 4.1.
    16
    
    Id. 4 Approximately
    three-quarters of the clients in Wilson’s Book of Business
    followed him from USI to Lyons.17 Shortly thereafter, USI sued Wilson and Lyons
    in Pennsylvania state court, alleging breach of a non-competition agreement between
    Wilson and USI (the “USI litigation”).18 Lyons had been aware of that non-
    competition agreement when it hired Wilson.19 Although in the insurance brokerage
    industry an employer will often purchase a new employee’s Book of Business from
    her previous employer, USI would not agree to a buyout and instead sought an
    injunction.20
    The Pennsylvania court issued a preliminary injunction on August 8, 2014
    (the “USI injunction”).21 As a result, neither Wilson nor Lyons could service
    Wilson’s USI clients.22 The clients who had followed Wilson to Lyons were
    dispersed among other brokers, and Lyons encouraged Wilson to help them select
    new brokers.23 At Wilson’s suggestion, some of his former clients went to GMG.24
    Lyons paid for all of Wilson’s expenses in the USI litigation.25
    17
    June 14, 2017 Hr’g Tr. at 30:19–20, 31:23–32:4.
    18
    
    Id. at 32:24–33:3.
    19
    
    Id. at 106:21–22.
    20
    
    Id. at 31:4–7.
    21
    June 14, 2017 Hr’g, Pl. Ex. 3.
    22
    June 14, 2017 Hr’g Tr. at 96:12–22.
    23
    
    Id. at 35:13–15,
    36:11–14.
    24
    
    Id. at 94:5–7,
    116:21.
    25
    
    Id. at 40:16–22.
                                                   5
    2. Wilson’s Employment at Lyons
    In the two-year period that Wilson was employed at Lyons and the USI
    injunction was in place, Lyons paid Wilson an annual salary of $205,000, a $50,000
    signing bonus, life, health, and disability insurance, and contributions to a 401(k)
    plan. 26 This salary was based, at least in part, on the value of the Book of Business
    that Wilson was supposed to have brought from USI to Lyons, but which was subject
    to the two-year USI injunction.27 Lyons did not increase Wilson’s salary after his
    first year at Lyons, as was contemplated (but not required) by Wilson’s Employment
    Agreement.28
    While employed with Lyons, Wilson continued to contact and to meet with
    his former clients to the extent that the USI injunction would allow. 29 Maintaining
    those relationships was part of his employment duties.30 Wilson was also expected
    to cultivate relationships with “prospects” in order to bring new business to the
    firm.31 Prospects, as the name suggests, are potential clients with whom insurance
    brokers build relationships in the hopes of gaining new business.32 Lyons paid for
    26
    
    Id. at 40:12–15;
    June 14, 2014 Hr’g, Pl. Ex. 1.
    27
    June 14, 2017 Hr’g Tr. at 40:5–22.
    28
    
    Id. at 77:17–78:5;
    June 14, 2017 Hr’g, Pl. Ex. 1 (“On your one year employment anniversary . .
    . and pending approval from your manager and the CEO, David Lyons, Sr., your annual salary will
    increase to $230,000.”).
    29
    June 14, 2017 Hr’g Tr. at 37:15–23.
    30
    
    Id. 31 Id.
    at 37:8–14.
    32
    
    Id. at 13:9–24.
                                                   6
    Wilson to attend meetings in Las Vegas, the Bahamas, and elsewhere, in order to
    maintain contact with his former clients and his prospects.33 Contrary to Lyons’ and
    Wilson’s prior expectations, Wilson generated no income from his Book of Business
    because of the USI injunction.34 Furthermore, he generated only $30,000 to $40,000
    in new business during his employment with Lyons.35
    3. Wilson Leaves Lyons
    On July 18, 2016, Lyons paid USI $525,000 to settle the USI litigation.36
    Consequently, the USI injunction was lifted and its non-competition requirements
    ended.37    Wilson contacted the largest client in his Book of Business, OTG
    Management, Inc. (“OTG”), which was then serviced by GMG, to gauge OTG’s
    interest in moving from GMG to Lyons.38 OTG informed Wilson that it would not
    move its business at that time.39 At that point, Wilson felt as though his “career was
    in balance.”40 Wilson took a vacation in July 2016.41 Thereafter, Wilson resigned
    33
    
    Id. at 39:7–11,
    102:7–13.
    34
    
    Id. at 52:3–16.
    35
    
    Id. at 78:19–24,
    81:20–23.
    36
    
    Id. at 40:16–22.
    37
    
    Id. at 159:6–11.
    38
    
    Id. at 163:13–17.
    39
    
    Id. 40 Id.
    at 164:10–11.
    41
    
    Id. at 44:24–45:1,
    161:7–9.
    7
    from Lyons effective on August 12, 2016.42 He began employment with GMG on
    August 15, 2016.43
    As part of his employment at GMG, Wilson serviced clients that were
    previously part of his Book of Business when he moved from USI to Lyons, but
    which were serviced by GMG following the USI injunction.44 OTG was one such
    moved client.45 The annual revenue of the moved clients was approximately
    $500,000.46
    After he began working for GMG, Wilson contacted several of Lyons’
    existing clients using his GMG email address.47 These were clients whose business
    Wilson had generated while employed at Lyons.48 When contacting one such Lyons
    client, CODi, Wilson asked his contact at CODi to send him a copy of CODi’s policy
    with Lyons.49 Also, on October 4, 2016, Wilson circulated a spreadsheet to his GMG
    colleagues detailing Lyons business that Wilson hoped to move to GMG. 50 On
    December 21, 2016, Wilson met with a Lyons representative.51 At that meeting,
    Wilson asked if Lyons would be willing to enter into an agreement that would allow
    42
    
    Id. at 46:1–2,
    162:5–9.
    43
    
    Id. at 136:7–8,
    162:8–9.
    44
    
    Id. at 162:10–163:9.
    45
    
    Id. 46 Id.
    at 29:16–30:7, 151:3–8.
    47
    
    Id. at 53:11–55:10.
    48
    
    Id. at 67:14–17.
    49
    June 14, 2017 Hr’g, Pl. Ex. 8.
    50
    June 14, 2017 Hr’g, Pl. Ex. 10.
    51
    June 14, 2017 Hr’g Tr. at 68:11–19.
    8
    Wilson and GMG to buy out the Lyons clients that Wilson had previously serviced.52
    Lyons declined, and those clients remained with Lyons.53
    4. The Employment Agreement
    When Lyons hired Wilson in July 2014, he signed the Employment
    Agreement that is at the heart of this dispute.54 In entering the Employment
    Agreement, Wilson acknowledged that Lyons is engaged in a competitive industry,
    that Wilson would have access to proprietary and confidential information, that
    Wilson must keep that information in strict confidence, and that Lyons would be
    financially harmed if Wilson subsequently became employed by one of Lyons’
    competitors.55
    The Employment Agreement contained a confidentiality provision that
    applied to Lyons’ proprietary and confidential information, including customer and
    prospect identities and contact information, terms of customer and supplier contracts
    and proposals, and pricing policies.56 Under the confidentiality provisions,
    [a]t all times during and after Employee’s employment with Lyons,
    Employee will not disclose or communicate any of the Proprietary
    Information to any competitor or other third party, or use or refer to any
    of the Proprietary Information for any purpose. . . . Employee
    understands that these provisions apply even to information of this type
    52
    
    Id. 53 Id.
    at 69:8–10.
    54
    June 14, 2017 Hr’g Pl. Ex. 2, Employment Agreement.
    55
    
    Id. §§ 1.3–1.8.
    56
    
    Id. §§ 2.1–2.3.
                                                 9
    that is developed or conceived by Employee, alone or with others, at
    Lyons’s instruction or otherwise.57
    The Employment Agreement also prohibited Wilson from engaging in
    competitive behavior. It defined competitive behavior as, among other things,
    “engaging in activity . . . that is competitive with any business conducted by Lyons
    at the time of [Wilson’s] termination of employment or any business that Lyons
    proposed to be conducted during [Wilson’s] employment with Lyons, or engaging
    in an activity that would be a violation of Section 4.3,” the Employment
    Agreement’s Non-Solicitation and Non-Hire Provision.58 Section 4.3, in turn,
    prohibited Wilson from “impair[ing] or attempt[ing] to impair any relationship,
    whether contractual or otherwise, between the Company or any of the Company’s
    subsidiaries and any other person or entity (including, without limitation, customers,
    prospective customers, and suppliers).”59 This provision would remain in effect for
    two years after termination of Wilson’s employment with Lyons.60
    I surmise, based on this record, that insurance brokerages monetize their client
    services through receipt of commissions based on insurance premia paid by clients
    to insurance carriers.61 The Employment Agreement contained a buyout provision
    57
    
    Id. § 2.
    58
    
    Id. § 3.3.2.
    59
    
    Id. § 4.3(iii).
    60
    
    Id. § 4.3.
    61
    See, e.g., June 14, 2017 Hr’g Tr. at 11:2–7, 13:13–14.
    10
    that would take effect if Wilson left Lyons to work for a competitor and took some
    of his Book of Business with him.62 This would be deemed “Moved Business,”
    which the Employment Agreement defined as “the annualized amount of
    commissions generated by the portion of the Book of Business moved to Employee’s
    new employer . . . at the time such portion of the Book of Business is moved to
    Employee’s new employer.”63 In the case of moved business, Wilson was to pay
    Lyons “an amount equal to 1.5 times the Moved Business.”64 This provision would
    apply for two years after Wilson’s employment with Lyons terminated.65
    C. This Litigation
    Lyons filed this action on February 7, 2017. Count I of Lyons’ complaint
    seeks to hold Wilson liable for breach of contract. It alleges that Wilson engaged in
    competitive behavior, that he serviced his Book of Business at GMG, that he used
    Lyons’ confidential information, and that he failed to pay the “purchase price” for
    the Book of Business, all in breach of the Employment Agreement.66 Count II
    alleges that by his actions, Wilson breached the covenant of good faith and fair
    dealing.67 In Count III, Lyons seeks what it denominates “quantum meruit” relief
    from Defendant Wilson in the amount of $525,000, the cost Lyons bore from the
    62
    June 14, 2017 Hr’g Pl. Ex. 2, Employment Agreement § 4.1.
    63
    Id.§ 3.3.5.
    64
    
    Id. § 4.1
    65
    
    Id. 66 Compl.
    ¶¶ 54–61.
    67
    
    Id. ¶¶ 63–68.
                                                 11
    USI litigation.68 Count IV seeks to hold Defendant GMG liable for aiding and
    abetting Wilson’s breach of the Employment Agreement.69 Count V seeks to hold
    the Defendants liable for unjust enrichment regarding the moved clients,70 while
    Count VI seeks to hold the Defendants liable for civil conspiracy to deprive Lyons
    of its relationships with the moved clients.71 Finally, Count VII seeks to hold
    Defendant GMG liable for tortious interference with contract and prospective
    economic relations, caused by GMG’s alleged interference in the Employment
    Agreement that existed between Wilson and Lyons.72 The Defendants’ counterclaim
    seeks to hold Lyons liable for tortious interference with prospective contractual
    relations, which is allegedly the result of Lyons’ filing the present suit.73
    I granted Lyons’ Motion to Expedite on February 28, 2017. On July 12, 2017,
    I denied Lyons’ Motion for a Preliminary Injunction. On August 8, 2017, Lyons
    moved for Summary Judgment on all counts.74 I granted the Defendants’ Motion to
    Allow Discovery on October 11, 2017, and I granted the Defendants’ Motion for a
    Protective Order and to Quash Subpoena on December 14, 2017.                    After the
    completion of discovery, on February 23, 2018, Lyons filed a Renewed Motion for
    68
    
    Id. ¶¶ 69–72.
    69
    
    Id. ¶¶ 73–77.
    70
    
    Id. ¶¶ 78–83.
    71
    
    Id. ¶¶ 84–89.
    72
    
    Id. ¶¶ 90–94.
    73
    Defs. Answer ¶¶ 1–14.
    74
    Pl. Mot. for Summ. J. at 33.
    12
    Summary Judgment on Counts I, II, and VII.75 Also on February 23, 2018, the
    Defendants filed a cross-Motion for Summary Judgment on all counts.76 I heard oral
    argument on these Motions on June 11, 2018, at which time the parties agreed that
    there were no genuine issues of material fact.77
    II. ANALYSIS
    Under Court of Chancery Rule 56, summary judgment will be granted if
    “there is no genuine issue as to any material fact and . . . the moving party is entitled
    to a judgment as a matter of law.”78 The moving party bears the initial burden of
    demonstrating the “absence of a material factual dispute.”79 If the moving party
    makes this initial showing, “the burden shifts to the nonmovant to present some
    specific, admissible evidence that there is a genuine issue of fact for a trial.”80 In
    reviewing a summary judgment motion, the Court “must view the evidence in the
    light most favorable to the non-moving party.”81 Thus, the Court must deny a request
    for summary judgment “if there is any reasonable hypothesis by which the opposing
    75
    Pl. Renewed Mot. for Summ. J. at 37.
    76
    Defs. Mot. for Summ. J. at 39.
    77
    June 11, 2018 Oral Arg. Tr. at 3:13–17, 24:19–20.
    78
    Ct. Ch. R. 56(c).
    79
    In re Transkaryotic Therapies, Inc., 
    954 A.2d 346
    , 356 (Del. Ch. 2008) (quoting Levy v. HLI
    Operating Co., 
    924 A.2d 210
    , 219 (Del. Ch. 2007)).
    80
    
    Id. 81 Merrill
    v. Crothall-American, Inc., 
    606 A.2d 96
    , 99 (Del. 1992).
    13
    party may recover, or if there is a dispute as to a material fact or the inferences to be
    drawn therefrom.”82
    Where, as here, the parties have filed cross-motions for summary judgment
    and have not argued that a material issue of fact exists, “the Court shall deem the
    motions to be the equivalent of a stipulation for decision on the merits based on the
    record submitted with the motions.”83 Nevertheless, “even when presented with
    cross-motions for summary judgment, a court must deny summary judgment if a
    material factual dispute exists.”84
    A. The Employment Agreement is Enforceable
    The Defendants contend that the Employment Agreement is overbroad and
    therefore unenforceable. Under Delaware law, a covenant not to compete must: (1)
    be reasonable in geographic scope and temporal duration, (2) advance a legitimate
    economic interest of the party seeking its enforcement, and (3) survive a balancing
    of the equities in order to be enforceable.85
    This Court has previously held that it “may, in the appropriate circumstances,
    enforce an agreement without express territorial scope.”86 This is particularly true
    82
    In re El Paso Pipeline Partners, L.P. Derivative Litig., 
    2014 WL 2768782
    , at *8 (Del. Ch. June
    12, 2014) (quoting Vanaman v. Milford Mem’l Hosp., Inc., 
    272 A.2d 718
    , 720 (Del. 1970)).
    83
    Ct. Ch. R. 56(h).
    84
    Bank of N.Y. Mellon v. Realogy Corp., 
    979 A.2d 1113
    , 1119 (Del. Ch. 2008).
    85
    Concord Steel, Inc. v. Wilm. Steel Processing Co., Inc., 
    2008 WL 902406
    , at *4 (Del. Ch. Apr.
    3, 2008).
    86
    Del. Exp. Shuttle, Inc. v. Older, 
    2002 WL 31458243
    , at *12 (Del. Ch. Oct. 23, 2002).
    14
    when an employer’s non-compete agreement prohibits an employee from engaging
    in activity that is “in competition with” the employer’s business, as opposed to
    prohibiting activity that is “similar to” that business.87 Under this Court’s precedent,
    non-compete agreements that prohibit conduct that is “in competition with” the
    employer’s business or that prohibit soliciting the employer’s clients “inherently
    establish a geographic limit that ultimately protects the legitimate economic interests
    of the employer and provide a reasonable and foreseeable basis for ascertaining the
    territorial scope of the covenant not to compete, even if no geographic limitation is
    expressly set forth in the agreement.”88
    The Defendants posit that the Employment Agreement is unenforceable
    because, although it has a temporal limitation of two years, it has no specific
    geographic limitation.89 That is incorrect. The Employment Agreement at issue in
    this case prohibits Wilson from impairing Lyons’ relationships with any of its
    customers or prospective customers. It uses language that bars competition: it
    prohibits Wilson from engaging in “activity that is competitive with any business
    conducted by Lyons at the time of [Wilson’s] termination of employment.” 90 This
    is not a blanket prohibition on Wilson working elsewhere; rather, it protects Lyons’
    87
    
    Id. at *13;
    see also All Pro Maids, Inc. v. Layton, 
    2004 WL 1878784
    , at *5 (Del. Ch. Aug. 9,
    2004) aff’d, 
    880 A.2d 1047
    (Del. 2005).
    88
    Del. Exp. Shuttle, 
    2002 WL 31458243
    , at *12.
    89
    Def. Mot. for Summ. J. at 21–22.
    90
    June 14, 2017 Hr’g Pl. Ex. 2, Employment Agreement § 3.3.2 (emphasis added).
    15
    legitimate economic interests.91 Such a restriction is enforceable under Delaware
    law.92
    B. Lyons’ Claims
    Lyons’ complaint contained various allegations against Wilson, against
    GMG, and against the Defendants together, all of which relate to GMG’s hiring
    Wilson on August 15, 2016, and the Defendants’ subsequent conduct. I will discuss
    these claims in turn.
    1. Wilson’s Breach of the Employment Agreement
    Lyons alleges that Wilson breached the Employment Agreement when he quit
    Lyons and joined GMG.93 Specifically, Wilson purportedly breached the agreement
    by working for GMG and servicing Lyons prospects at GMG, by failing to pay the
    purchase price for his Book of Business when he left Lyons for GMG, and by using
    Lyons’ confidential information.94
    To succeed on its breach of contract claim, Lyons must show that there was a
    valid contract, breach of an obligation imposed by that contract, and resulting
    91
    Compare Res. & Trading Corp. v. Pfuhl, 
    1992 WL 345465
    , at *12 (Del. Ch. Nov. 18, 1992)
    (upholding a non-compete agreement that prohibited an employee from engaging in activity that
    “competes with” the employer’s business) with Caras v. Am. Original Corp., 
    1987 WL 15553
    , at
    *1–2 (Del. Ch. July 31, 1987) (a non-compete agreement that prohibited an employee from
    engaging in activity “similar to the employer’s business” was not valid).
    92
    See Del. Exp. Shuttle, 
    2002 WL 31458243
    , at *12–13.
    93
    Pl. Renewed Mot. for Summ. J. at 20–32.
    94
    Compl. ¶ 57.
    16
    damages.95 As I have discussed, the Employment Agreement between Lyons and
    Wilson is valid and enforceable. Thus, the next question is whether there was a
    breach of obligations imposed by that Agreement. To answer this question, I look
    to the terms of the Employment Agreement.96
    a. Competitive Behavior
    Section 3.3.2 of the Employment Agreement prohibits Wilson from engaging
    in “Competitive Behavior.”97 This includes working for a company that engages in
    business that is competitive with Lyons’ business within two years of leaving Lyons,
    as well as attempting to “impair any relationship, contractual or otherwise,” between
    Lyons and its customers or prospective customers.98 The prohibition on competitive
    activity continues for two years after an employee leaves Lyons, and the prohibition
    on interfering with Lyons’ customer and prospective customer relationships has no
    specified end date.99
    “Prospective customer” is not defined in the contract.100 The parties have
    somewhat different interpretations; they agree that this term, at minimum, refers to
    the companies whose business Lyons is actively soliciting; thus, it is broader than a
    95
    VLIW Tech., LLC v. Hewlett-Packard Co., 
    840 A.2d 606
    , 612 (Del. 2003).
    96
    See Ostroff v. Quality Serv. Labs, Inc., 
    2007 WL 121404
    , at *11 (Del. Ch. Jan. 5, 2007) (“A
    contract’s express terms provide the starting point in approaching a contract dispute.”).
    97
    June 14, 2017 Hr’g Pl. Ex. 2, Employment Agreement § 3.3.2.
    98
    
    Id. §§ 3.3.2,
    4.3.
    99
    
    Id. 100 See
    generally June 14, 2017 Hr’g Pl. Ex. 2, Employment Agreement.
    17
    broker’s actual clients.101 Still, the parties disagree about which companies should
    be considered Lyons’ prospective customers at the time Wilson left Lyons.102
    I find that Wilson breached the obligations imposed by the Employment
    Agreement. Lyons hired Wilson with the expectation that he would bring some of
    his Book of Business from USI to Lyons, which in fact would have occurred absent
    the USI injunction. Lyons paid Wilson’s salary for two years while the injunction
    was in place, and it paid all of Wilson’s legal fees associated with the USI injunction,
    to protect its interest in Wilson’s Book of Business. Promptly after Lyons bought
    the Book of Business from USI and the injunction lifted, Wilson quit Lyons. He
    immediately began working for GMG, where he serviced clients who were in his
    Book of Business, without compensating Lyons for its interest in the Book of
    Business—an interest demonstrated by Lyons’ investment in the Book of Business
    throughout the previous two years.
    While it is true that Wilson’s Book of Business dispersed to other brokers
    during the USI injunction, Wilson did not make a sincere effort to encourage that
    business to join Lyons’ clientele after the injunction lifted, nor did he make a sincere
    effort to achieve any return on Lyons’ investment in the Book of Business. Although
    at the moment the USI injunction lifted, none of the Book of Business was a Lyons
    101
    June 14, 2017 Hr’g Tr. at 13:9–14, 166:16–21.
    102
    See, e.g., 
    id. at 77:1–6,
    132:11–17, 163:22–24.
    18
    customer, Wilson agrees that the companies in his Book of Business were Lyons
    prospects after the injunction lifted on July 18, 2016.103 The Defendants apparently
    contend that although these companies were Lyons’ prospects on July 18, 2016, they
    ceased to be Lyons’ prospects less than a month later when Wilson joined GMG.
    They point to the fact that the largest client in the Book of Business told Wilson it
    would not move from GMG to Lyons at that time.104 The Defendants’ theory as to
    how this negates the entire Book of Business’s status as prospects remains unclear
    to me.
    Accordingly, the Book of Business entities must be considered prospective
    customers of Lyons as of August 12, 2016, the date Wilson left Lyons.105 By
    servicing his Book of Business at GMG, Wilson helped ensure that none of those
    clients would move to Lyons. As such, he impaired Lyons’ relationships with its
    prospective customers, in breach of the Employment Agreement.106
    103
    
    Id. at 160:12–22.
    104
    See 
    id. at 164:13–14
    (an OTG representative told Wilson, “I’m not leaving in the middle of my
    policy period”).
    105
    
    Id. at 162:5–9.
    I need not address the counterfactual scenario where Wilson made a rigorous
    effort to return his Book of Business to Lyons, yet failed. That is not what happened here; Wilson
    made no such effort, and instead left Lyons mere weeks after the USI injunction lifted.
    106
    Lyons posits that even if Wilson did not breach the Employment Agreement, his servicing the
    Book of Business at GMG constitutes a breach in the implied covenant of good faith and fair
    dealing. Pl. Renewed Mot. for Summ. J. at 30–32. Because I find that Wilson breached the
    Employment Agreement, I need not address Lyons’ alternative argument.
    19
    b. Lyons’ Confidential Information
    Section 2 of the Employment Agreement is titled “Confidentiality.”107 It
    states that “at the outset of and during [Wilson’s] employment with Lyons, Lyons
    will provide and teach [Wilson], and [Wilson] will have access to . . . information
    that is proprietary and confidential to Lyons.”108 It prohibits Wilson from using or
    referring to any such confidential information “for any purpose,” unless in
    furtherance of his employment with Lyons.109 Lyons posits that Wilson breached
    this provision by using Lyons’ confidential information to “capitalize” on Wilson’s
    relationships with Lyons’ customers and prospective customers.110 Specifically,
    breach occurred when Wilson emailed Lyons’ customer, CODi, to inquire about its
    policy with Lyons, and when he shared names of Lyons’ clients with GMG as
    potential GMG prospects.111
    I find that Wilson did not breach the Employment Agreement with respect to
    Lyons’ confidential information. First, Wilson did not breach the Employment
    Agreement by accessing Lyons’ customer identities, because that information is, put
    simply, not confidential or proprietary. The record indicates that the insurance
    brokerage industry is small and competitive.112 I find that the various brokers’ client
    107
    June 14, 2017 Hr’g Pl. Ex. 2, Employment Agreement § 2.
    108
    
    Id. § 1(5).
    109
    
    Id. § 2.
    110
    Pl. Renewed Mot. for Summ. J. at 21–22.
    111
    June 14, 2017 Hr’g Tr. at 53:11–54:16, 146:22–24; June 14, 2017 Hr’g, Pl. Ex. 8.
    112
    
    Id. at 11:2–7;
    13:13–14.
    20
    lists (as distinguished from proposals, policies, and other similar, confidential
    information) are common knowledge in the industry.113 Thus, because customer
    identities are available not just to Lyons employees, but also to outsiders, Wilson
    could not have breached the confidentiality provision of the Employment Agreement
    by using Lyons’ customer identities for GMG’s benefit.
    Wilson also did not breach the Employment Agreement as it relates to the
    terms of customer contracts because he did not use any of Lyons’ confidential
    information. The language of the Employment Agreement only prohibits Wilson
    from using confidential information that he acquired within the scope of his
    employment with Lyons. While Wilson likely had access to policy information for
    CODi and other Lyons clients during his employment at Lyons, Wilson did not take
    that information with him to GMG. Instead, after he was employed with GMG,
    Wilson emailed Lyons’ client (or clients)—using his GMG email address—and
    asked those clients to provide him with their Lyons policy information.114 The
    contract between Lyons and Wilson does not (and cannot) prohibit clients from
    disclosing their own policy information to Lyons’ competitors. Therefore, Wilson
    113
    
    Id. at 12:1–18.
    The record in this case contains abundant evidence to this point. In the insurance
    brokerage industry, clients fluidly move from one broker to another. An astute employee will
    monitor these changes, so that information can be used to convert prospective clients into clients.
    114
    June 14, 2017 Hr’g Pl. Ex. 8.
    21
    did not breach the Employment Agreement with respect to Lyons’ confidential
    information.
    2. Aiding and Abetting
    It is well established that “Delaware law does not recognize the concept of
    aiding and abetting a breach of contract.”115 For that reason, Lyons’ claim that GMG
    aided and abetted Wilson’s breach of the Employment Agreement must be denied.
    The Defendants’ Motion for Summary Judgment is granted on this count.
    3. Tortious Interference
    Tortious interference requires Lyons to show the existence of (1) a contract,
    (2) about which the particular defendant knew, (3) an intentional act that is a
    significant factor in causing the breach of such contract, (4) without justification,
    and (5) which causes injury.116
    Lyons alleges that GMG tortiously interfered with the Employment
    Agreement between Lyons and Wilson.117              As I have already explained, the
    Employment Agreement is a valid contract, and Wilson is in breach. However, the
    factual record is not sufficiently developed as to whether GMG’s actions satisfy the
    remainder of the tortious interference requirements.             Accordingly, summary
    judgment on the tortious interference claim is denied. The claim remains.
    115
    Feeley v. NHAOCG, LLC, 
    62 A.3d 649
    , 658 (Del. Ch. 2012) (citing Gotham P’rs, L.P. v.
    Hallwood Realty P’rs, L.P., 
    817 A.2d 160
    , 172 (Del. 2002)).
    116
    WaveDivision Hldgs, LLC v. Highland Capital Mgmt., L.P., 
    49 A.3d 1168
    , 1174 (Del. 2012).
    117
    Pl. Renewed Mot. for Summ. J. at 32–34.
    22
    4. Unjust Enrichment
    Unjust enrichment is the “unjust retention of a benefit to the loss of another,
    or the retention of money or property of another against the fundamental principles
    of justice or equity or good conscience.”118 To recover on a claim for unjust
    enrichment, a plaintiff must demonstrate: (1) an enrichment, (2) an impoverishment,
    (3) a relation between the enrichment and the impoverishment, (4) the absence of
    justification, and (5) the absence of a remedy provided by law. 119 Nevertheless,
    when “a contract comprehensively governs the parties’ relationship, then it alone
    must provide the measure of the plaintiff’s rights and any claim of unjust enrichment
    will be denied.”120
    A contract comprehensively governs the dispute between Lyons and Wilson.
    As such, Wilson’s Motion for Summary Judgment on the unjust enrichment count
    must be granted. As to the dispute between Lyons and GMG, Lyons did not argue
    that GMG was unjustly enriched in either its Renewed Motion for Summary
    Judgment or in its Answer to the Defendants’ Motion for Summary Judgment, nor
    did it address unjust enrichment at oral argument.121 I consider issues not so
    118
    Fleer Corp. v. Topps Chewing Gum, Inc., 
    539 A.2d 1060
    , 1062 (Del. 1988).
    119
    Jackson Nat’l Life Ins. Co. v. Kennedy, 
    741 A.3d 377
    , 393–94 (Del. Ch. 1999) (citing Cantor
    Fitzgerald, L.P. v. Cantor, 
    724 A.2d 571
    , 585 (Del. Ch. 1998)).
    120
    BAE Sys. Info. & Elec. Sys. Integration, Inc. v. Lockheed Martin Corp., 
    2009 WL 264088
    , at
    *7 (Del. Ch. Feb. 3, 2009).
    121
    See generally Pl. Renewed Mot. for Summ. J.; Pl. Answering Br. in Opp’n to Def. Mot. for
    Summ. J.; June 11, 2018 Hr’g Tr.
    23
    addressed to be waived.122 For these reasons, the Defendants’ Motion regarding the
    unjust enrichment claim must be granted.
    5. Civil Conspiracy
    Civil conspiracy requires Lyons to show (1) a confederation or combination
    of two or more persons, (2) an unlawful act done in furtherance of the conspiracy,
    and (3) that the conspirators caused actual damage to the plaintiff.123 Lyons did not
    address civil conspiracy in its Renewed Motion for Summary Judgment, nor did it
    discuss civil conspiracy in its Answering Brief in Opposition to the Defendants’
    Motion for Summary Judgment. Lyons’ claim is therefore waived. As such, as to
    this claim, the Defendants’ Motion for Summary Judgment is granted.
    C. Remedy
    Having found that Wilson breached the Employment Agreement, potentially
    with the tortious assistance of GMG, the question of the appropriate remedy remains.
    The parties have touched on the issue of damages, but it remains unclear to me what
    damages should be awarded under the unusual facts of this case, absent further
    development of the record. Lyons originally sought injunctive relief. Following the
    hearing on Lyons’ request for a preliminary injunction, however, I found that the
    122
    See In re Crimson Exploration S’holder Litig., 
    2014 WL 5447419
    , at *26 (Del. Ch. Oct. 24,
    2014) (waiving the plaintiffs’ claim where they “did not mention [the claim] in their Opposition
    Brief or at the Argument”) (citing Emerald Partners v. Berlin, 
    2003 WL 21003437
    , at *43 (Del.
    Ch. Apr. 28, 2003)).
    123
    Allied Capital Mgmt. Corp. v. GC-Sun Holdings, L.P., 
    910 A.3d 1020
    , 1036 (Del. 2006).
    24
    “buyout” provision of the Employment Agreement—discussed below—functioned
    as a liquidated damages clause, and prevented a finding of threatened irreparable
    harm, and thus injunctive relief, at that stage of the proceedings. That was a
    preliminary ruling, however, and a final injunction remains a viable remedy to the
    extent the facts warrant.
    In the Employment Agreement, the parties agreed that Lyons would be
    financially harmed if Wilson became employed with a competitor.124 Additionally,
    the Employment Agreement contains a “Purchase of Book” buyout provision,
    referenced above, that functions as a liquidated damages agreement. That provision
    states that if Wilson becomes employed with a competitor, and some or all of the
    Book of Business moves to the competitor “as a result” of the change in employment,
    he will owe Lyons 1.5 times the annual revenue of any “moved business.”125 Several
    clients, such as OTG, did move from Lyons to GMG; however, those clients moved
    as a result of the USI injunction, together with Wilson’s advice to so move, given
    during his employment with, and at the behest of, Lyons. The record is unclear as
    to how the parties intended the buyout provision to work in this scenario. I note that
    the breach here is Wilson’s anti-contractual competition through soliciting and
    servicing “prospective” Lyons clients from the Book of Business.             The list
    124
    June 14, 2017 Hr’g Pl. Ex. 2, Employment Agreement § 1.8.
    125
    
    Id. § 4.1.
                                                   25
    comprising prospective clients is broader than the “moved clients” defined in the
    buyout, under the peculiar scenario here. I find that Lyons has suffered compensable
    damages as a result of the breach, but on this record I remain uncertain of the
    quantum of damages compensable and how that amount is guided or cabined by the
    buyout provision. If damages are not ascertainable, injunctive relief, for a period
    tolled by this action, remains a potential remedy.
    The parties should confer regarding the appropriate remedy. By October 22,
    2018, the parties should inform me whether they have been able to reach an
    agreement, or whether further Court involvement is needed and what that
    involvement might entail.
    III. CONCLUSION
    For the foregoing reasons, the Plaintiff’s Motion for Summary Judgment is
    granted in part and denied in part, and the Defendants’ Motion for Summary
    Judgment is granted in part and denied in part. The parties should submit an
    appropriate form of order.
    26