State of Delaware, Department of Correction v. Correctional Officers Association of Delaware ( 2016 )


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  •      IN THE COURT OF CHANCERY OF THE STATE OF DELAWARE
    STATE OF DELAWARE, DEPARTMENT           )
    OF CORRECTION,                          )
    )
    Plaintiff,                         )
    )
    v.                                )     C.A. No. 11926-VCL
    )
    CORRECTIONAL OFFICERS                   )
    ASSOCIATION OF DELAWARE,                )
    )
    Defendant.                         )
    MEMORANDUM OPINION
    Date Submitted: September 2, 2016
    Date Decided: November 18, 2016
    Jason Staib, Aleine Porterfield, STATE OF DELAWARE, DEPARTMENT OF
    JUSTICE; Counsel for State of Delaware, Department of Correction.
    Lance Geren, FREEDMAN AND LORRY, P.C.; Counsel for Correctional Officers
    Association of Delaware.
    LASTER, Vice Chancellor.
    The State of Delaware, Department of Correction (the ―Department‖) brought this
    action to vacate an arbitration award dated November 29, 2015 (the ―Award‖). The
    arbitration concerned a grievance brought by the Correctional Officers Association of
    Delaware (the ―Association‖) under its collective bargaining agreement with the
    Department (the ―Agreement‖). The grievance sought payment of an additional hour of
    paid time or compensatory time for each overtime hour that a member of the Association
    worked while state offices were closed due to severe weather on January 21 and 22,
    2014. The grievance claimed that the Association‘s members are entitled to this payment
    under the Executive Branch‘s policy for employee compensation during a weather
    closure (the ―Weather Policy‖). The grievance contended that the Department‘s non-
    compliance with the Weather Policy breached Article 19.2 of the Agreement, which
    provides that ―work rules, policies, orders and directives shall be interpreted and applied
    fairly to all employees.‖ The Department disputed the grievance, claiming that the
    Weather Policy does not require equal time off for overtime, and even if it did, the
    Weather Policy does not fall within the ambit of Article 19.2.
    The arbitrator found that the Weather Policy is an ―order‖ and a ―policy‖ within
    the meaning of Article 19.2 and therefore the grievance alleged an arbitrable violation of
    the Agreement. The arbitrator upheld the grievance. The arbitrator interpreted the
    Weather Policy as requiring equal time off for overtime and concluded that the
    Department‘s refusal to pay breached its duty to apply the Weather Policy ―fairly.‖ The
    Award ordered the Department to make all Association members whole by providing
    1
    them with equal time off for overtime worked during the weather closures on January 21
    and 22, 2014.
    In this action, the Department argues that the arbitrator‘s finding of arbitrability
    should be reviewed de novo, that the grievance is not arbitrable, and that the Award is
    unenforceable. The Association contends that the Award is valid in all respects. The
    parties have cross-moved for summary judgment.
    This decision grants the Association‘s cross-motion for summary judgment and
    enforces the Award. The Agreement demonstrates a clear and unmistakable intent to
    empower the arbitrator to decide whether the grievance was substantively arbitrable. The
    arbitrator‘s finding of arbitrability was based on a rational interpretation of the
    Agreement, foreclosing further judicial review. The Award claimed its essence from the
    Agreement, and it does not violate state public policy.
    I.      FACTUAL BACKGROUND
    The facts are drawn from the documentary record presented by the parties for
    purposes of summary judgment. Where, as here, the parties have filed cross-motions for
    summary judgment and agreed that there are no disputed issues of material fact, ―the
    Court shall deem the motion to be the equivalent of a stipulation for a decision on the
    merits based on the record submitted with the motion.‖ Ct. Ch. R. 56(h).
    A.     The Weather Policy
    In 2005, personnel in the Human Resources Management function of the Office of
    Management and Budget (the ―HR Division‖) drafted the current Weather Policy. In
    January 2006, then-Governor Ruth Ann Minner issued Executive Order 77, which
    2
    adopted the Weather Policy ―as the policy to govern Executive Branch agencies during
    severe weather conditions and other emergencies.‖ Exec. Order No. 77, 9 Del. Reg. 1269
    (Jan. 3, 2006). The Weather Policy provides that ―[i]n appropriate circumstances, the
    Governor shall issue an Order stating that, because of expected or existing conditions,
    certain employees (as designated in this policy) are excused from reporting to work.‖ 
    Id. at Ex.
    A. Those designated by their respective agency or department as ―Non-essential
    Employees‖ are excused from work without pay. Those designated as ―Essential
    Employees‖ are still required to report to work during the weather closure. The Weather
    Policy provides Essential Employees with additional compensation for working during a
    weather closure by giving them equal time off. 
    Id. ¶¶ 7–8.
    The parties agree that the Weather Policy provides employees with equal time off
    for regularly scheduled hours. They dispute whether employees are entitled to equal time
    off for overtime. This issue has been a subject of longstanding debate. The Weather
    Policy‘s immediate predecessor was an executive order issued by then-Governor Michael
    Castle in 1987. Exec. Order. No. 36 (Feb. 12, 1987) (repealed by Exec. Order No. 77, 9
    Del. Reg. 1269). Governor Castle‘s executive order cited ―ambiguity . . . concerning the
    use of overtime pay and compensatory time to compensate State employees who are
    required to work during an emergency.‖ It clarified that employees were entitled to equal
    time off for regularly scheduled hours of work:
    6. Essential Employees . . . who are required to work, are entitled to
    compensation at their regularly hourly rate plus equal time off for all hours
    worked during a normal work day and shift (7-1/2 or 8 hours, as
    applicable). All [E]ssential [E]mployees who work additional consecutive
    shifts shall be compensated for hours worked in excess of the normal shift
    3
    in accordance with existing rules and personnel policies governing
    overtime payment.
    
    Id. ¶ 6.
    When Governor Minner adopted the current Weather Policy, it muddied the
    waters. The current Weather Policy added a sentence that, on its face, grants employees
    equal time off for overtime as well. It then compounded matters by adding a new item
    that might be construed as limiting equal time off to normal state business hours. The
    current Weather Policy provides:
    7. Essential [E]mployees . . . are entitled to compensation at their regular
    hourly rate plus equal time off for all hours worked during their regularly
    scheduled work hours or shift. All Essential [E]mployees who work
    additional hours shall be compensated in accordance with existing rules and
    policies governing overtime payment. Employees covered by the Fair
    Labor Standards Act (FLSA) are compensated for overtime at time and a
    half and receive equal time off while employees exempt from the FLSA are
    compensated at straight time rates and receive equal time off.
    8. During any specified time periods when Essential [E]mployees are
    required to report to work and other State employees have been given
    approval by the Governor to not report to work (during normal state
    business hours of 8 a.m. to 4:30 p.m.), those who work will receive an
    additional hour of compensation for each hour worked.
    Exec. Order 77, 9 Del. Reg. 1269 ¶¶ 7-8 (emphasis added). The italicized phrase in item
    7 appears to grant ―equal time off‖ for overtime. The italicized phrase in item 8, which
    refers to ―any specified time periods,‖ can be interpreted in two ways. It might refer to
    the time period specified by the Governor as the duration of the weather closure.
    Alternatively, it might refer to any period within normal state business hours, as
    suggested by the parenthetical.
    4
    The HR Division adopted the latter interpretation and continued the prior practice
    of not awarding equal time off for overtime. The HR Division provided a form
    memorandum for state agencies to distribute to their employees after a weather closure.
    Its standardized language limited equal time off to regular hours: ―[Essential Employees]
    will be compensated with equal time off for all regularly scheduled hours [worked during
    the weather closure].‖ From 2006 to 2010, the Department used this form language in the
    memoranda that it distributed to Department employees after weather closures.
    In 2010, the Statewide Labor Management Committee asked the HR Division to
    clarify whether state agencies were awarding equal time off for overtime. The HR
    Division‘s research revealed that they did not, consistent with the standardized language
    of the memorandum. The HR Division also confirmed that it did not interpret the
    Weather Policy as entitling employees to equal time off for overtime:
    The intent of item #7 was to clarify that Essential [E]mployees working
    greater than their normal shift during a [weather closure] would only
    receive hour for hour compensatory time for the normal shift and not for
    additional hours worked. Additional hours worked are handled in
    accordance with existing rules and regulations governing payment of
    overtime.
    Dkt. 29, Ex. 6, Ex. A.
    In 2011, the Department complicated matters by altering the language in the
    memorandum that the Department distributed to its employees after a weather closure.
    The new language stated that ―[Essential Employees] will be compensated with equal
    time off for the hours specifically listed above [i.e. the duration of the weather closure].‖
    This language suggested that Essential Employees also would receive equal time off for
    5
    any overtime they worked during the weather closure. The Department used this
    language in the memoranda it sent to employees following weather closures until at least
    March 2015. See Dkt. 28, Ex. K. Notwithstanding the revised language, the Department
    does not appear to have compensated any employees with equal time off for overtime.
    Dkt. 29, Ex. 3, ¶¶ 13-14.
    B.     The Agreement
    The Department and the Association entered into the Agreement in November
    2011. It was the parties‘ first formal collective bargaining agreement and followed nearly
    ten years of negotiations. To align the Agreement with the state‘s fiscal year, the parties
    entered into two successor agreements. First, they signed a contract covering the period
    from December 1, 2011 through June 30, 2012, which included only non-compensation
    terms. Second, they agreed to a three-year restated agreement that implemented all of the
    terms of the Agreement effective July 1, 2012. The only revised term in the restated
    agreement provided for annual wage increases of 2%. See 
    id. at Ex.
    9, art. 38.1.
    The limited compensation terms in the Agreement reflect the restrictions on
    collective bargaining for state employees who are subject to Delaware‘s merit system
    (collectively, ―State Merit Employees‖). See 
    19 Del. C
    . § 1311A(a). The Merit Employee
    Relations Board promulgates rules governing many aspects of the employment of State
    Merit Employees. 19 Del. Admin. C. § 3001 (the ―Merit Rules‖). Chapter 4 of the Merit
    Rules provides for a uniform pay plan. 
    Id. at §
    3001-4.0. Notably, state law does
    contemplate that State Merit Employees will collectively bargain over certain aspects of
    compensation. 
    19 Del. C
    . § 1311A(a)(1). But in every year since 2008, the General
    6
    Assembly has passed an annual budget act that explicitly prohibited State Merit
    Employees from collectively bargaining over any subjects covered by Chapter 4 of the
    Merit Rules. See, e.g., 80 Del. Laws ch. 79, § 14 (2015) (FY 2016 Final Operating
    Budget). Under the resulting framework, the Association could collectively bargain for
    wage increases, which are not dictated by the Merit Rules, but it could not negotiate
    many compensation provisions typically found in collective bargaining agreements, such
    as base wage rates, overtime standards, and shift differentials, all of which are addressed
    by Chapter 4 of the Merit Rules.
    As required by state law, the Agreement contains a grievance procedure. See 
    19 Del. C
    . §1313(c). The Agreement defines a grievance as ―any dispute concerning the
    application or interpretation of the terms of the [Agreement].‖ Dkt. 29, Ex. 9, art. 8.2.1.
    Employees have the right to bring individual grievances, and the Association may also
    bring a ―System-Wide Grievance.‖ 
    Id. art. 8.6.
    If the parties are unable to resolve the
    grievance, the Association may submit the matter to arbitration. The only grievances that
    are not arbitrable are ―grievances alleging a violation of the Merit Rules.‖ 
    Id. art. 8.7
    (―Merit Rules Grievances‖). This exclusion reflects state law, which provides that the
    grievance procedures contained in the Merit Rules are the exclusive remedy for violations
    of the Merit Rules. 
    29 Del. C
    . § 5943(a); see 19 Del. Admin. C. § 3001-19.0.
    Under the Agreement, the arbitrator‘s decision is ―final and binding on the
    parties.‖ Dkt. 29, Ex. 9, art. 8.3.8. The arbitrator must apply the rules of the American
    Arbitration Association (the ―AAA‖). 
    Id. art. 8.3.11.
    The Agreement limits the
    arbitrator‘s role to ―the application and interpretation of the provisions of [the
    7
    Agreement].‖ 
    Id. art. 8.3.8.
    The arbitrator may not modify the Agreement and is
    prohibited from ―establish[ing] or chang[ing] any individual wage rate, wage schedule or
    the job content of any occupational specification.‖ 
    Id. art. 8.3.9.
    Article 19 of the Agreement is titled ―Working Conditions.‖ Article 19.2 provides
    in its entirety: ―Work rules, policies, orders, and directives shall be interpreted and
    applied fairly to all employees.‖ The bargaining history behind the provision is
    unilluminating. The Department‘s chief negotiator has stated that ―discussion of the
    content and the purpose of the Article was limited, and commanded relatively little of the
    parties‘ attention.‖ Dkt. 29, Ex. 4, ¶ 11. But he avers that the parties only discussed the
    provision in the context of policies promulgated by the Department. 
    Id. C. The
    Grievance
    The Governor declared a weather closure from 12:00 pm on January 21, 2014
    through 4:30 pm on January 22, 2014 (the ―January Weather Closure‖). Gordon Fletcher,
    a physical plant trades mechanic, was an Essential Employee scheduled to work for the
    Department from 7:00 am to 3:00 pm on both January 21 and January 22. Fletcher ended
    up working continuously from 7:00 am on January 21 through 3:00 pm on January 22.
    This resulted in sixteen hours of overtime for his work between 3:00 pm on January 21
    and 7:00 am on January 22. In accordance with the Department‘s practice, Fletcher
    received eleven hours of equal time off, one for each of his regularly scheduled hours
    worked during the January Weather Closure: 12:00 pm to 3:00 pm on January 21, and
    7:00 am to 3:00 pm on January 22. He did not receive equal time off for his sixteen hours
    of overtime.
    8
    Shortly after the January Weather Closure, Fletcher found the Weather Policy on
    the HR Division‘s website. He interpreted the Weather Policy as entitling him to equal
    time off for the overtime he worked during the January Weather Closure. He contacted
    the Department and requested this compensation. The Department referred the question
    to the HR Division. The HR Division reaffirmed its position that the Weather Policy does
    not grant employees equal time off for overtime and refused to grant Fletcher an
    additional sixteen hours of equal time off.
    On February 4, 2014, the Association filed a System-Wide Grievance against the
    Department. The grievance alleged that the Department had not fairly interpreted and
    applied the Weather Policy, breaching Article 19.2 of the Agreement.
    D.     The Arbitration
    The arbitrator held a hearing on September 11, 2015. The arbitrator accepted
    additional briefing from the parties, and the hearing was declared closed on November 2,
    2015. On November 29, the arbitrator issued the Award. Dkt. 29, Ex. 1.
    The Department contended before the arbitrator that the grievance was not
    arbitrable because it alleged a purported violation of the Weather Policy and not the
    Agreement. The Department argued that the words ―policy‖ and ―order‖ as used in
    Article 19.2 do not include the Weather Policy and Executive Order 77. The arbitrator
    rejected this argument, finding that ―the language of Article 19.2 imposes no such
    limitation on the term ‗order‘‖ and that Executive Order 77 specifically refers to the
    Weather Policy as a ―policy.‖ 
    Id. at 11-12.
    The arbitrator concluded that ―the parties‘
    9
    grievance and arbitration procedure . . . contemplates arbitration of the grievance here.‖
    
    Id. at 12.
    On the merits, the arbitrator rejected the Department‘s construction of the Weather
    Policy. The arbitrator found that the plain language of the second sentence of item 7—
    ―Employees covered by the Fair Labor Standards Act (FLSA) are compensated for
    overtime at time and a half and receive equal time off‖—grants equal time off for
    overtime hours. 
    Id. at 13.
    The arbitrator rejected the Department‘s argument that item 8
    dictates a different conclusion. The arbitrator found that ―any specified time periods‖ in
    item 8 ―refers to the time period specified by the Governor for a severe weather event
    during which Essential Employees must report to work‖ and not normal state business
    hours. 
    Id. at 14.
    The arbitrator concluded that ―[b]ecause ‗any specified time period[s]‘ is
    not restricted to regular business hours, it necessarily includes both regular shifts and
    overtime.‖ 
    Id. The arbitrator
    observed that this interpretation ―is reinforced by the final
    clause [of item 8], which states that those who work will receive ‗an additional hour of
    compensation for each hour worked.‘‖ 
    Id. The arbitrator
    also rejected the Department‘s fallback argument that, even if it had
    misinterpreted the Weather Policy, it had not breached its obligation under Article 19.2 to
    interpret and apply that policy ―fairly‖ because it had applied the Weather Policy in a
    uniform and consistent manner to all Essential Employees. The arbitrator found that
    ―[a]ssuming that such a practice existed, however, it merely shows that [the Department]
    has not discriminated in its application of [the Weather Policy].‖ The arbitrator construed
    10
    ―fairly‖ as requiring the Department to apply the Weather Policy in a manner consistent
    with its language.
    The arbitrator concluded that the Department ―improperly compensated
    Correctional Officers for the weather emergency on January 21 and 22, 2014.‖ 
    Id. at 15
    The Award ―direct[ed] that [the Department] make whole all adversely affected
    Correctional Officers.‖ 
    Id. E. This
    Litigation
    On January 22, 2016, the Department brought this action to vacate and stay
    enforcement of the Award. The Association counterclaimed to enforce the Award. After a
    brief period of discovery, both sides moved for summary judgment.
    II.    LEGAL ANALYSIS
    Summary judgment may be granted when ―there is no genuine issue as to any
    material fact and the moving party is entitled to judgment as a matter of law.‖ Ct. Ch. R.
    56(c). A motion for summary judgment is ―a common method for this court to determine
    whether to vacate or confirm an arbitrator‘s award.‖ TD Ameritade, Inc. v. McLaughlin,
    Piven, Vogel Sec. Inc., 
    953 A.2d 726
    , 730 (Del. Ch. 2008) (internal quotations and
    citations omitted).
    A.     Substantive Arbitrability
    When a party invokes an arbitration provision, the court must decide whether an
    arbitrator or a court has authority to determine whether the dispute is arbitrable. See DMS
    Properties–First, Inc. v. P.W. Scott Assocs., Inc., 
    748 A.2d 389
    , 392 (Del. 2000).
    Delaware law presumes that a court will decide substantive arbitrability ―unless the
    11
    parties clearly and unmistakably provide otherwise.‖ James & Jackson, LLC v. Willie
    Gary LLC, 
    906 A.2d 76
    , 78 (Del. 2006) (quoting Howsam v. Dean Witter Reynolds, Inc.,
    
    537 U.S. 79
    , 83 (2002)). The Delaware Supreme Court held in Willie Gary that parties
    have demonstrated their clear and unmistakable intent to submit questions of substantive
    arbitrability to the arbitrator when the contract ―generally provides for arbitration of all
    disputes and also incorporates a set of arbitration rules that empower arbitrators to decide
    arbitrability.‖ 
    Id. at 80.
    There is no dispute here that the second prong of Willie Gary is met. The
    Agreement plainly provides that AAA rules govern the arbitration, and those rules state
    that the arbitrator determines substantive arbitrability. The fight is over the first prong.
    The Department contends that because the Agreement exempts Merit Rules Grievances
    from arbitration, it does not ―generally provide for the arbitration of all disputes.‖ Dkt.
    29, at 28. Therefore, the Department contends that ―something other than the
    incorporation of the AAA rules [is] needed to establish that the parties intended to submit
    arbitrability questions to an arbitrator.‖ 
    Id. at 29
    (citing Willie 
    Gary, 906 A.2d at 81
    ).
    Delaware courts have repeatedly rejected the Department‘s argument that, if an
    arbitration provision contains any exceptions, then the parties did not intend to empower
    the arbitrator to determine substantive arbitrability for all other contractual claims.1 In
    1
    See, e.g., Milton Inv., LLC v. Lockwood Bros., II, LLC, 
    2010 WL 2836404
    , at *7
    (Del. Ch. July 20, 2016); McLaughlin v. McCann, 
    942 A.2d 616
    , 623 (Del. Ch. 2008)
    (Strine, V.C.); BAYPO Ltd. P’ship v. Tech. JV, LP, 
    940 A.2d 20
    , 26-27 (Del. Ch. 2007);
    Carder v. Nutzz.com, LLC v. Vertrue Inc., 
    2006 WL 2220971
    , at *6 (Del. Ch. July 25,
    2006).
    12
    McLaughlin v. McCann, Chief Justice Strine, then serving as a Vice Chancellor,
    explained that the first prong of Willie Gary does not require ―that an arbitration clause
    must refer all disputes to arbitration without 
    exception.‖ 942 A.2d at 623
    . Rather, the
    Chief Justice held that an arbitration clause will satisfy the first prong of Willie Gary so
    long as any exceptions are not ―obviously broad and substantial.‖ 
    Id. at 625.
    He further
    observed that the court should defer to the arbitrator on substantive arbitrability if ―there
    is any rational basis for doubt‖ about whether the contract meets the first prong of Willie
    Gary. 
    Id. at 627.
    Here, the Agreement commits to arbitration ―any dispute concerning the
    application or interpretation of the [Agreement].‖ Dkt. 29, Ex. 9, art. 8.2.1. Without any
    exceptions, this language would satisfy the first prong of Willie Gary.2 Merit Rules
    Grievances are the sole carve-out from this general language. This does not amount to an
    ―obviously broad and substantial‖ exception. 
    McCann, 942 A.2d at 625
    . The bulk of the
    Agreement concerns topics that are either not addressed by the Merit Rules3 or areas
    
    2 906 A.2d at 80
    . Compare Orix LF, LP v. Inscap Asset Mgmt., LLC, 
    2010 WL 1463404
    , at *7 (Del. Ch. Apr. 13, 2010) (Strine, V.C.) (―Delaware courts have found the
    use of both ‗arising out of‘ and ‗relating to‘ language in an arbitration provision to be a
    broad mandate.‖); Milton, 
    2010 WL 2836404
    , at *6 (holding that language referring to
    arbitration ―all disputes involving or relating to … interpretation of Agreement‖ satisfies
    Willie Gary).
    3
    See, e.g., Dkt 29., Ex. 9, arts. 5 (union security), 6 (release time for union
    representatives during negotiations), 26 (drug testing), 32 (subcontracting).
    13
    where the Agreement trumps the Merit Rules under state law.4 The exception for Merit
    Rule Grievances is a narrow carve-out to ensure that the Agreement does not circumvent
    the grievance procedure contained in the Merit Rules themselves, which state law makes
    exclusive. 
    29 Del. C
    . § 5943(a).
    Accordingly, the Agreement provides for arbitration of all grievances except for
    Merit Rule Grievances. The court‘s role, then, is limited to determining whether the
    grievance in this case was a Merit Rules Grievance. Nutzz.com, 
    2006 WL 2220971
    , at *6.
    If not, then Willie Gary applies, and the arbitrator was empowered to decide the issue of
    substantive arbitrability.
    It does not appear that the Department argued to the arbitrator that the grievance
    was a Merit Rules Grievance. On its face, the grievance did not ―alleg[e] a violation of
    the Merit Rules.‖ Dkt. 29, Ex. 9, art. 8.7. It alleged a violation of the Weather Policy,
    which in turn violated Article 19.2 of the Agreement. The Weather Policy is a standalone
    employment policy that has never been adopted by the Merit Employee Relations Board
    as part of the Merit Rules. See 
    29 Del. C
    . § 5914 (outlining procedure for additions to the
    Merit Rules). Its legal authority comes not from the Merit Rules, but from Executive
    Order 77. See AFSCME, Local 2004 v. Dep’t of Servs. for Children, Youth, and their
    4
    See 
    29 Del. C
    . §5938(d) (outlining various sections where provisions in
    collective bargaining agreements control over the Merit Rules, including probationary
    periods, transfers, grievances, scheduling, and layoffs). Compare Dkt. 29, Ex. 9, arts. 7
    (probationary period), 9-10 (employee discipline), 17 (seniority), 21 & 23 (scheduling),
    24 (transfers), 34 (layoffs).
    14
    Families, 
    696 A.2d 387
    , 390 (Del. 1997) (treating an executive order as a binding
    limitation on Executive Branch employment practices).
    Although the Department did not argue the point to the arbitrator, in this action the
    Department‘s core contention is that this grievance is a disguised Merit Rules Grievance.
    While acknowledging that the grievance did not technically allege a violation of the
    Merit Rules, the Department claims that it was ―in substance . . . about the proper pay
    standard for overtime worked during a[] [weather closure].‖ Dkt. 29, at 31. This subject,
    the Department claims, is covered by Merit Rule 4.13, which provides a ―universal
    standard for overtime pay.‖ 
    Id. at 31–32.
    The Department contends that, in seeking equal
    time off for overtime worked during a weather closure, the grievance amounted to ―a
    request for a modification of the Merit Rule‘s universal standard for overtime
    compensation based on the Association‘s erroneous interpretation of the [Weather
    Policy].‖ 
    Id. at 32.
    The Department reasons that the Association‘s interpretation of the Weather
    Policy necessarily modifies the overtime standards by providing additional pay during
    time that qualifies for overtime. But this does not follow. Overtime is ―additional
    compensation for work performed in excess of the standard work week.‖ Laborers’ Int’l
    Union of N. Am., Local 1029 v. State Dep’t of Health and Social Servs., 
    310 A.2d 664
    ,
    668 (Del. Ch. 1973). While working overtime, employees may remain eligible for other
    wage premiums that are triggered by different events other than the number of hours
    worked. One apt example is holiday pay, which is closely analogous to the Weather
    Policy. See Int’l Ass’n of Firefighters, Local 1590 v. City of Wilm., 
    2015 WL 2358627
    15
    (Del. Ch. May 15, 2015) (―It is generally accepted that employers compensate employees
    for holidays by either given them the day off with pay or pay them extra for working—
    colloquially, ‗the pay for the day.‘‖).
    Depending on the policy for holiday pay, employees may receive holiday pay
    during only regularly scheduled hours, or for some or all of overtime. See 
    id. at 1–3
    (comparing Wilmington law granting city employees double pay for all hours worked
    during a Mayor-declared weather closure with the city‘s collective bargaining agreement
    with city firefighters capping such pay at 16 hours for each shift). If they do receive
    holiday pay for overtime, it does not ―modify‖ the overtime standard. It simply extends
    an additional wage premium to overtime hours. The employee‘s eligibility for the wage
    premium accompanying overtime remains determined by the overtime policy and
    applicable law.
    The equal time off provided by the Weather Policy is similarly a distinct wage
    premium. Like holiday pay, it applies when an employee works during a period when
    other employees are excused from work with pay. This premium bears no relationship to
    overtime, which applies based on the number of hours an employee works in a given
    period. Accordingly, the Weather Policy alone, not the overtime provisions of Merit Rule
    4.13, determines whether equal time off under the Weather Policy includes overtime. It
    does not modify Merit Rule 4.13‘s standards for overtime eligibility.
    The grievance was what it purported to be: an allegation that the Department has
    misapplied the Weather Policy and thereby breached its obligation under Article 19.2 of
    the Agreement to fairly interpret and apply that policy. The Association‘s interpretation
    16
    of the Weather Policy does not modify the overtime standards in Merit Rule 4.13 or any
    other compensation standard contained in the Merit Rules. The grievance was not a Merit
    Rules Grievance. Whether it was arbitrable was for the arbitrator to decide. Willie 
    Gary, 906 A.2d at 80
    .
    B.    The Merits of the Arbitrator’s Ruling
    ―[R]eview of an arbitration award is one of the narrowest standards of judicial
    review in all of American jurisprudence.‖ SPX Corp. v. Garda USA, Inc., 
    94 A.3d 745
    ,
    750 (Del. 2013) (internal quotations and citations omitted). Delaware courts ―will not
    disturb a labor arbitration award unless (a) the integrity of the arbitration has been
    compromised by, for example, fraud, procedural irregularity, or a specific command of
    law; (b) the award does not claim its essence from the [collective bargaining agreement];
    or (c) the award violates a clearly defined public policy.‖ Meade v. Wilm. Hous. Auth.,
    
    2003 WL 939863
    , at *4 (Del. Ch. Mar. 6, 2003). An arbitration award does not claim its
    essence from the collective bargaining agreement only if it ―bears no reasonable
    relationship to the underlying contract from which it is derived.‖ 
    Id. ―If there
    is any
    rational construction of the [collective bargaining agreement] that would support the
    arbitrator‘s award, the award must be upheld.‖ 
    Id. Where, as
    here, the court has found
    that the parties committed the issue of substantive arbitrability to the arbitrator, the
    arbitrator‘s determination of this issue is subject to the same narrow standard of review.
    First Options of Chicago v. Kaplan, 
    514 U.S. 938
    , 943 (1995).
    In this action, the Department does not contest the arbitrator‘s construction of the
    Weather Policy. It rather challenges the arbitrator‘s conclusion that the grievance was
    17
    arbitrable. It first contends that the arbitrator erred in construing the terms ―policies‖ and
    ―orders‖ in Article 19.2 to encompass the Weather Policy. The Department claims that
    Article 19.2 was intended only to include policies and orders issued by the Department
    and not statewide compensation policies that the Department applies. Dkt. 29, at 48. The
    Department argues that the bargaining history supports this construction, claiming that
    ―the only reason offered by [the Association] for including this Article was to ensure that
    [the Department‘s] comprehensive body of policies would be applied consistently.‖ 
    Id. at Ex.
    4, ¶ 11. The Department also finds textual support for its argument in the heading of
    Article 19, ―Working Conditions.‖ The Department claims that this is ―a term of art that
    connotes workplace safety. It does not encompass wages, salaries, or other forms of
    employee compensation.‖ 
    Id. at 48.
    For this proposition, the Department relied on
    Corning Glass Works v. Brennan, 
    417 U.S. 188
    , 202 (1974).
    As noted by the arbitrator, the plain language of Article 19.2 contains no limitation
    on the ―orders‖ and ―policies‖ that the Department must apply fairly. ―When no
    ambiguity is present in a contractual provision, the court will not resort to extrinsic
    evidence in order to aid in interpretation, but will enforce the contract in accordance with
    the plain meaning of its terms.‖ Wilm. Firefighters Ass’n v. City of Wilm., 
    2002 WL 418032
    , at *7 (Del. Ch. Oct. 17, 2007) (Strine, V.C.) (citing City Investing Co. Liquid.
    Trust v. Cont’l Cas. Co., 
    624 A.2d 1191
    , 1198 (Del. 1993)). The arbitrator here
    reasonably found that the plain language of Article 19.2 unambiguously included the
    Weather Policy. He had no obligation to consider the bargaining history offered by the
    Department.
    18
    Nor does the heading of Article 19 mandate a different interpretation of the text.
    While contract headings may be evidence of meaning, they are not conclusive. Cantor
    Fitzgerald, L.P. v. Cantor, 
    724 A.2d 571
    , 581 n.35 (Del. Ch. 1998). Moreover, ―working
    conditions‖ has been interpreted more broadly than the Corning decision construed that
    term under the Equal Pay Act.5 Limited Delaware authority suggests that the term can
    take on a broader meaning when used in a collective bargaining agreement. See Bd. of
    Educ. of Sussex Cnty. Vocational Tech. Sch. Dist. v. Sussex Cnty. Vo-Tech Teachers’
    Ass’n, 
    1995 WL 1799135
    , at *2 (Del. Ch. June 28, 1995) (upholding arbitrator‘s finding
    of arbitrability on the grounds that ―working conditions,‖ as used in the parties‘ collective
    bargaining agreement, ―may be broadly interpreted to include the right to bump‖). As
    ―working conditions‖ lacks precise meaning, its use as a heading in the Agreement does
    not mandate the Department‘s narrow interpretation of Article 19.2.
    The Department next contends that the Award ―amended the [Agreement] to
    include a compensation standard that was not negotiated.‖ Dkt. 29, at 44. The
    Department claims that this result cannot claim its essence from the Agreement because
    its grievance provisions prohibit the arbitrator from modify[ing] . . . the terms of the
    Agreement‖ or ―establish[ing] or chang[ing] any individual wage rate.‖ 
    Id. at Ex.
    9, art.
    8.3.9. This misapprehends the Award. The arbitrator did not create a contractual right to
    5
    See, e.g., Indep. Fed. of Flight Attendants v. Trans World Airlines, 
    655 F.2d 155
    ,
    157 (8th Cir. 1984) (observing that ―the term ‗working conditions‘ is to be broadly
    interpreted‖ as used in the Railway Labor Act); Jurva v. Attorney Gen. of Mich., 
    351 N.W.2d 813
    , 819 (Mich. 1984) (finding that ―working conditions‖ as used in a state
    statute includes fringe benefits).
    19
    receive equal time off for overtime, as if such a term were collectively bargained. Rather,
    he found that the Department was obligated to follow the terms of the current Weather
    Policy, which he construed as providing employees with equal time off for overtime. The
    Association‘s members are accordingly only entitled to this benefit so long as the current
    Weather Policy remains in effect. The Award does nothing to prevent the Executive
    Branch from changing the Weather Policy to exclude overtime.6
    A similar flaw undermines the Department‘s argument that the Award cannot
    claims its essence from the Agreement because ―overtime and other forms of premium
    pay beyond base wage rates‖ are compensation matters determined by the Merit Rules,
    which may not be collectively bargained under state law. Dkt. 29, at 43. This decision has
    already rejected the argument that the Weather Policy implicates the overtime standards
    contained in the Merit Rules. The Department has not identified any other Merit Rules‘
    provision that addresses the premium awarded by the Weather Policy. Even assuming
    that compensation during a weather closure may not be collectively bargained, the Award
    6
    See, e.g., Armstrong Cnty. Mem’l Hosp. v. United Steel, Paper and Forestry,
    Rubber, Mfg., Energy, Allied Indus. & Serv. Workers Int’l Union, 419 Fed. App‘x 217,
    222 (3d. Cir. 2011) (holding that an employer‘s contractual right to ―make or change
    reasonable Employer rules, regulations, policies, and practice‖ gives the employer
    unilateral right to change smoking policy, and vacating arbitrator award imposing
    additional limitations); CP Kelco US, Inc. v. Int’l Union of Operating Eng’rs, 381 Fed.
    App‘x 808, 814–15 (10th Cir. 2010) (holding that the employer retained right to
    unilaterally change call-in policy under management rights provision, and vacating
    arbitrator‘s award imposing additional limitations); Enloe Med. Ctr. v. NLRB, 
    433 F.3d 834
    , 838–39 (D.C. Cir. 2006) (holding that contractual provision allowing employer to
    adopt or change policies during course of agreement permitted employer to unilaterally
    change on-call policy).
    20
    does not recognize the Association‘s authority to do so. Rather, it recognizes the
    Association‘s authority to hold the Department to the letter of its own employment
    policies. The Award plausibly found this authority in Article 19.2‘s requirement that
    ―work rules, orders, policies, and directives shall be interpreted and applied fairly.‖ 
    Id. at Ex.
    9, art. 19.2.
    Finally, the Department argues that the Award is contrary to Delaware‘s public
    policy. ―The public policy exception is narrow.‖ City of Wilm. v. AFSCME Local 1102,
    
    2003 WL 1530503
    , at *5 (Del. Ch. Mar. 21, 2003) (quoting E. Ass’n Coal Corp. v.
    UMW, 
    531 U.S. 57
    , 63 (2000)). ―The public policy must be explicit, well-defined, and
    dominant.‖ 
    Id. (internal citation
    and quotations omitted). The parties have not identified,
    and the court is not aware of, any Delaware case vacating an arbitrator‘s award under the
    public policy exception. Here, the Department contends that the Award results in only the
    Association‘s members receiving equal time off for overtime, which ―no other [Essential
    Employee] has received, ever.‖ Dkt. 29, at 5. The Department argues that this violates the
    ―fundamental precept of the Merit System‖ that State Merit Employees be treated
    uniformly. 
    Id. The precept
    is not as fundamental as the Department represents. Delaware‘s policy
    of uniformity for State Merit Employees is significantly qualified by the countervailing
    policy favoring collective bargaining rights for public employees.7 Not only does this
    7
    Section 1301 of Title 19 states:
    21
    policy contemplate resolution of grievances by a binding grievance-arbitration
    procedure,8 but the process of collective bargaining will necessarily result in some
    differences between groups of State Merit Employees. Delaware courts have noted the
    difficulty of reconciling collective bargaining and the merit system.9 The Department
    itself characterizes the interaction as ―fairly complex.‖ Dkt. 29, at 39. The Delaware
    Code contemplates areas where bargaining units may negotiate different terms from other
    It is the declared policy of the state and the purpose of this chapter to
    promote harmonious and cooperative relationships between public
    employers and their employees and to protect the public by assuring the
    orderly and uninterrupted operations and function of the public employer.
    These policies are best effectuated by:
    (1) Granting to public employees the right of organization and
    representation;
    (2) Obligating public employers and public employee organizations which
    have been certified as representing their public employees to enter into
    collective bargaining negotiations with the willingness to resolve
    disputes relating to terms and conditions of employment and to reduce
    to writing any agreements reached through such negotiations.
    
    19 Del. C
    . § 1301.
    8
    See 
    19 Del. C
    . § 1313(c) (mandating that public employers and unions negotiate
    grievance procedures ―by means of which bargaining unit employees . . . may appeal the
    interpretation or application of any term or terms of an existing collective bargaining
    agreement.‖).
    9
    See, e.g., AFSCME, Local 
    2004, 696 A.2d at 389
    (describing interaction of merit
    system with state collective bargaining rights as ―somewhat complex‖); Del. Nurses
    Ass’n v. Del., Dep’t of Health & Soc. Servs., 
    1984 WL 484508
    , at *1 (Del. Super. Jul. 30,
    1984) (noting that Delaware legislature‘s attempts to reconcile these statutory provisions
    ―has proved less than comprehensive‖); Laborers’ Int’l Union of N. Am., Local 
    1029, 310 A.2d at 666
    (noting that much of Delaware‘s merit system ―inevitably conflict[s] with the
    scope of collective bargaining authorized under state law.‖).
    22
    groups of State Merit Employees. See 
    19 Del. C
    . § 1311A(a). Whatever the ―dominant‖
    public policy is in this area, it demands something less than perfectly uniform treatment
    among State Merit Employees.
    This decision need not determine the precise bounds of the public policy, for the
    Award stays within them. The Award gives equal time off for one event to a limited class
    of State Merit Employees: Association members that were designated as Essential
    Employees and worked overtime during the January Weather Closure. Claims for
    previous events are time-barred under the Agreement. See Dkt. 29, Ex. 9, arts. 8.3.2, 8.5
    (individual and System-Wide Grievances must be filed either within 14 days of the event
    giving rise to the grievance or 14 days that the grievant could reasonably be expected to
    have knowledge of those events). It is also within the Executive Branch‘s power to
    prevent further disparities resulting from the Award. The Executive Branch may (i) pay
    all Essential Employees equal time off for overtime, (ii) amend the Weather Policy to
    foreclose equal time off for overtime, or (iii) negotiate an amended version of Article
    19.2 of the Agreement that excludes the Weather Policy. Under these circumstances, the
    Award creates only a de minimis deviation in compensation. This is insufficient to
    undermine a Delaware public policy concerning uniform treatment of State Merit
    Employees.
    III.   CONCLUSION
    The Department‘s cross-motion for summary judgment on its claim to vacate the
    Award is denied. The Association‘s cross-motion for summary judgment on its claim to
    enforce the Award is granted.
    23