Thomas J. Gilmartin and Jill Singer v. Whaley Royce, LLC ( 2017 )


Menu:
  •      IN THE COURT OF CHANCERY OF THE STATE OF DELAWARE
    )
    Thomas J. Gilmartin and Jill Singer,                    )    C.A. No. 11356-MA
    Plaintiffs,                           )
    v.                                                      )
    )
    Whaley Royce, LLC,                                      )
    Defendant.                              )
    MASTER’S REPORT
    Date Submitted: July 6, 2016
    Draft Report: October 7, 2016
    Final Report: March 28, 2017
    This case involves a real estate contract that required disputes between the
    parties to be resolved by arbitration. Buyer requested arbitration after seller refused
    to return buyer’s deposit when he sought to cancel the contract. Following a hearing,
    the arbitrator found in favor of seller, awarding seller the deposit as liquidated
    damages, plus attorney fees and costs.            Dissatisfied with the outcome of the
    arbitration, buyer filed a complaint in this Court, alleging fraud and seeking to vacate
    the arbitrator’s award.      Seller now has moved to dismiss the complaint as an
    impermissible collateral attack on the merits of the arbitrator’s decision, among other
    grounds. For the reasons that follow, I recommend that the Court dismiss buyer’s
    complaint in its entirety.
    Page 1 of 26
    Factual and Procedural Background1
    On October 31, 2013, Plaintiff Thomas J. Gilmartin and Defendant Whaley
    Royce, LLC (“Whaley Royce” or “Seller”) entered into a contract for the purchase of
    Lot 27 in a single family home community under development in Dagsboro,
    Delaware.2 The contract called for a deposit of ten percent of the purchase price upon
    execution, but provided a two-day due diligence period.3 If Gilmartin notified Seller
    within this time period that he no longer wanted to proceed with the contract, it would
    be declared null and void and Seller would refund Gilmartin’s deposit. Otherwise,
    the deposit and all other monies paid to Seller would be nonrefundable in the event of
    Gilmartin’s default.4
    On the same day he signed the contract, Gilmartin also executed several
    addenda to the contract. The first addendum provided that “this contract is subject to
    buyer receiving his Final 9/11 First responder settlement on or before 12/2/2013. If
    buyer does not receive his final settlement agreement by 12/2/2013 all deposit
    monies, at the buyers request, will be returned” (“Zadroga Funds Addendum”).5
    1
    This factual background is based on the allegations in Plaintiffs’ Amended Verified
    Complaint and the documents incorporated therein as exhibits. Docket Item “DI” 1.
    2
    Amended Verified Complaint, Ex. C (“Ellis Point Purchase Agreement”).
    3
    
    Id. at ¶¶
    3-4.
    4
    
    Id. at ¶
    4.
    5
    Amended Verified Complaint, Ex. E. See Letter dated Feb. 7, 2014, to Gilmartin
    from the September 11th Victim Compensation Fund (“VCF”) explaining that under
    the Zadroga Act, total funding for the VCF was capped and only some of the VCF’s
    funding was available during the VCF’s first five years. Payments were to be
    Page 2 of 26
    Another addendum acknowledged that the buyer did not have the full deposit and
    required a deposit of $1,000 upon the execution of the contract, and the balance of
    deposit in the amount of $63,670 by December 2, 2013 (“Deposit Schedule
    Contingency Addendum”).6 A third addendum executed by Gilmartin, which was
    also executed by Plaintiff Jill Singer, purported to include Singer as an additional
    buyer under the terms of the contract (“Add Buyer Addendum”). 7 The Add Buyer
    Addendum was not executed by Seller. On October 31 st, Singer wrote a check to
    Seller in the amount of $1,000 as an initial deposit on Lot 27.8
    On November 30, 2013, Gilmartin and Singer executed another addendum
    releasing “[a]ny or all contingencies for the purchase of” Lot 27 (“Revocation of
    Contingencies Addendum”).9 In September 2014, a dispute arose between the parties
    concerning the contract and Gilmartin sought the return of his deposit and termination
    of the contract, citing the Zadroga Funds Addendum. 10       Whaley Royce refused to
    return Gilmartin’s deposit and claimed the contingency had been valid only until
    distributed to claimants in at least two installments and each claimant might receive a
    total payment that was less than the amount of that claimant’s calculated loss. 
    Id., Ex. D.
    6
    Amended Verified Complaint, Ex. L.
    7
    Amended Verified Complaint, Ex. F.
    8
    Amended Verified Complaint, Ex. G.
    9
    Amended Verified Complaint, Ex. R.
    10
    Amended Verified Complaint, Ex. S & Ex. T (Letters dated September 22, 2014
    and October 6, 2014 from Douglas M. Herman, Esq. to K. William Scott, Esq. re:
    Ellis Point Unit 27).
    Page 3 of 26
    December 2, 2013, after which it was waived.11       Gilmartin then sought arbitration
    through the American Arbitration Association (“AAA”) in accordance with
    Paragraph 37 of the contract.12
    During the arbitration process, Gilmartin was represented by counsel and
    Whaley Royce was represented by a non-lawyer.13 The parties selected Christopher I.
    McCabe, Esquire as their arbitrator (“Arbitrator”) from a list of five neutral
    arbitrators provided by the AAA.14 Singer was not given notice of the arbitration
    hearing and, although she traveled with Gilmartin to the hearing, Singer was excluded
    from the proceedings by Arbitrator. On May 4, 2015, Arbitrator issued his written
    award, declaring that Whaley Royce was entitled to retain all deposit monies as
    liquidated damages, and be reimbursed by Gilmartin for all costs and expenses,
    including reasonable attorneys’ fees incurred by Whaley Royce in the arbitration
    action.15 Gilmartin was also required to pay the AAA’s administrative fees and
    Arbitrator’s compensation.16
    11
    
    Id. 12 Amended
    Verified Complaint, Ex. C & Ex. Q (Letter dated January 22, 2015 from
    the American Arbitration Association to Victoria Petrone, Esq. and Nick Hammonds
    re: Case Number 01-14-0002-2045 Thomas Gilmartin -vs- Whaley Royce, LLC).
    13
    Amended Verified Complaint, Ex. Q.
    14
    Amended Verified Complaint, Ex. O & Ex. P.
    15
    Amended Verified Complaint, Ex. M.
    16
    
    Id. Page 4
    of 26
    On July 31, 2015, Gilmartin and Singer filed a pro se complaint to vacate the
    arbitration award.17   On October 2nd, Whaley Royce filed a motion to dismiss the
    complaint.18 An attorney subsequently filed an amended complaint on March 18,
    2016,19 and the parties thereafter briefed the motion to dismiss. Oral argument took
    place on July 6, 2016.20
    The Complaint
    Five causes of action are alleged in the amended complaint. The first count is
    based on fraud. Plaintiffs allege that Whaley Royce knew they could not afford to
    purchase the property unless Gilmartin received his September 11 th settlement funds.
    Plaintiffs further claim that Whaley Royce never intended to refund their deposit
    money, as evidenced by the fact that Whaley Royce induced them to execute the
    Revocation of Contingencies Addendum purporting to nullify the Zadroga Funds
    Addendum. In addition, Plaintiffs allege that the arbitration award was procured by
    Whaley Royce’s “improper, fraudulent and bad faith dealings with these
    unsophisticated Plaintiffs and by manipulation of the Arbitration proceeding to hold
    plaintiffs to standards designed for Commercial and/or Construction Industry
    Professionals.”21
    17
    DI 1.
    18
    DI 8.
    19
    DI 21.
    20
    DI 32.
    21
    Amended Verified Complaint, at ¶ 81.
    Page 5 of 26
    In their second count, Plaintiffs allege that Arbitrator was unduly and
    impermissibly biased in favor of Whaley Royce because of his history of representing
    construction industry professionals and entities. Although Plaintiffs had received
    Arbitrator’s biography from the AAA,22 they allege that it did not accurately portray
    Arbitrator’s employment experience or the nature of his professional practice.
    According to Plaintiffs, his law firm’s website revealed that Arbitrator primarily
    represented construction professionals and was likely concerned with drafting the sort
    of “one-sided contract” used by Whaley Royce.23
    In their third count, Plaintiffs allege that Arbitrator exceeded or imperfectly
    executed his powers by: (a) using the AAA Commercial Arbitration Rules rather than
    the AAA Construction Industry Arbitration Rules that were required by the parties’
    contract or, what would have been preferable to Plaintiffs, the AAA Consumer
    Arbitration Rules that are more suited to unsophisticated consumers like themselves ;
    (b) excluding Singer from the arbitration proceedings when she was a material and
    necessary party to the contract and the arbitration; (c) allowing the arbitration to
    proceed when Whaley Royce, a limited liability company, appeared without counsel
    in violation of Delaware law; (d) failing to provide any reason or explanation for his
    failure to credit the Zadroga Funds Addendum as an integral part of the contract that
    could not be waived or revoked by any subsequent document; (e) failing to allow
    22
    Amended Verified Complaint, Ex. P.
    Page 6 of 26
    Singer to take part in the arbitration even though she was present and desired to take
    part in the proceedings; and (f) failing to enter a default against Whaley Royce when
    it appeared without legal counsel.
    In their fourth count, Plaintiffs allege that the contract impermissibly required
    arbitration under the AAA Construction Industry Arbitration Rules rather than the
    AAA Consumer Arbitration Rules. Finally, Plaintiffs allege in their fifth count that,
    by virtue of the internally incompatible operation of the Zadroga Funds Addendum
    and the Revocation of Contingencies Addendum, there could not have been a valid
    arbitration agreement between the parties.
    The Issues
    Whaley Royce argues that Plaintiffs waived their right to challenge the contract
    and arbitration clause because Gilmartin initiated and participated in the AAA
    arbitration proceedings. Even if Plaintiffs’ claims have not been waived, Whaley
    Royce contends that the arbitration clause is valid and enforceable because the
    contract was not a standard form contract, and could have been cancelled during the
    due diligence period if Gilmartin had objected to the arbitration clause. Furthermore,
    the arbitration clause was not unfairly structured and the type of contract between the
    parties did not meet the criteria for application of the AAA Consumer Arbitration
    Rules. Whaley Royce also argues that: (a) Plaintiffs’ claim of fraud does not meet
    23
    Amended Verified Complaint, at ¶ 57.
    Page 7 of 26
    the heightened pleading standard of Court of Chancery Rule 9(b) because the
    allegations lack specificity; (b) Plaintiffs fail to state a claim under 
    10 Del. C
    . §
    5714(a)(2) because there is no allegation that Arbitrator had a substantial personal or
    financial relationship with any party or its agent; and (c) Plaintiffs fail to state a claim
    under Section 5714(a)(3) that Arbitrator exceeded his powers or imperfectly executed
    them because (i) there is no allegation that the use of the AAA Commercial Rules
    prejudiced Plaintiffs, (ii) Singer was not a party to the contract, was not entitled to
    notice, and was properly excluded from the proceedings, and (iii) arbitration is not a
    court proceeding and, therefore, Whaley Royce was not required to be represented by
    counsel. Finally, Whaley Royce argues that AAA rules only require an award to be
    in writing and to provide a financial breakdown of any monetary reward; there is no
    requirement that an arbitrator provide an explanation or detailed opinion related to his
    decision.
    Plaintiffs oppose the motion to dismiss, arguing that they have sufficiently
    pleaded a claim of fraud in the inducement by Whaley Royce. First, Plaintiffs
    contend that when Whaley Royce accepted Plaintiffs’ offer to purchase Lot 27,
    knowing that Plaintiffs could not afford the property without the full payment of
    Gilmartin’s benefits from the September 11th fund, Whaley Royce breached its duty
    to negotiate and enter into contracts in good faith. Whaley Royce’s subsequent
    mischaracterization of the intent of the Zadroga Funds Addendum to avoid its
    Page 8 of 26
    consequences compounded this breach, according to Plaintiffs, because there is no
    provision or language in the Zadroga Funds Addendum that rendered it contingent or
    nullified if not exercised prior to December 2, 2013. Plaintiffs contend that Whaley
    Royce never intended to refund their deposit because Whaley Royce proffered the
    Revocation of Contingencies Addendum to Plaintiffs without clearly stating and
    warning that it would rely on this document to assert the nullification of the Zadroga
    Funds Addendum.        Accordingly, Plaintiffs claim they relied on the promises of
    Whaley Royce to their detriment, and Whaley Royce induced them to enter a contract
    that it had every reason to know they could not afford. Plaintiffs also argue that the
    arbitration award was procured by Whaley Royce’s “improper, fraudulent and bad
    faith dealings” with them, and Whaley Royce “manipulated the Arbitration
    proceeding” to deprive Singer of an opportunity to be heard and Plaintiffs of their
    deposit funds.24
    Plaintiffs also argue that they have sufficiently pleaded a cause of action for
    arbitrator partiality because the AAA biography differed in material aspects from the
    curriculum vitae obtained from the website of Arbitrator’s law firm. As a result,
    Plaintiffs claim they were denied the benefit of their bargain because they were
    unable to make an informed selection of an unbiased arbitrator. Instead, they selected
    one who, by virtue of his employment and practice primarily representing
    24
    Plaintiffs’ Brief in Opposition to Defendant Whaley Royce, LLC’s Motion to
    Page 9 of 26
    construction industry professionals and entities, was unduly and impermissibly biased
    in favor of Whaley Royce and against them.
    In addition, Plaintiffs argue that they have pleaded a cognizable cause of action
    of overreaching by Arbitrator, who used AAA Commercial Arbitration Rules rather
    than AAA Construction Industry Arbitration Rules as required by the parties’
    contract, thereby depriving the parties the benefit of their bargain. Also, Arbitrator
    was not authorized to overlook the law requiring a limited liability company to have
    legal representation in a quasi-judicial proceeding or to exclude Singer from the
    proceedings.
    Plaintiffs argue that Arbitrator was provided a complete contract that
    included, among other documents, the Zadroga Funds Addendum and the Add Buyer
    Addendum, yet he so imperfectly exercised his powers as to render no final and
    definite award on the subject matter. This was demonstrated by the fact that Whaley
    Royce’s interpretation of the Revocation of Contingencies Addendum requires a
    construction of the contract that is internally incompatible, rendering the Zadroga
    Funds Addendum meaningless. According to Plaintiffs, Arbitrator had sufficient
    proof to support their contentions that Singer was a party to the contract and that the
    Zadroga Funds Addendum demonstrated the parties understood the contract would be
    nullified and deposit monies would be refunded at Gilmartin’s request if the
    Dismiss Plaintiff’s Complaint pursuant to Ct. Ch. Rule 12(b)(6), at p. 20. DI 24.
    Page 10 of 26
    September 11th settlement funds were not received by December 2, 2013.
    Nevertheless, Arbitrator ignored these documents, impermissibly excluded Singer
    from the hearing despite her protests, and failed to enter an award in accord with the
    language and clear intent of the Zadroga Funds Addendum. Finally, Plaintiffs argue
    that they have adequately pleaded and demonstrated that the AAA rules expressly
    required by the contract were not followed.
    Standard of Review
    When considering a motion to dismiss for failure to state a claim under Rule
    12(b)(6), the court must assume the truthfulness of all well-pleaded allegations and
    give the plaintiff the benefit of all reasonable inferences that can be drawn from its
    pleadings.25   Nevertheless, “the court need not accept inferences or factual
    conclusions unsupported by specific allegations of fact,”      26
    nor must it draw
    unreasonable inferences in favor of the non-moving party.27
    Analysis
    25
    Solomon v. Pathe Communications Corp., 
    672 A.2d 35
    , 38 (Del. 1996) (citing
    Grobow v. Perot, 
    539 A.2d 189
    , 187 n. 6 (Del. 1988); In re USACafes, L.P. Litig.,
    
    600 A.2d 43
    , 47 (Del. Ch. 1991)).
    26
    Meso Scale Diagnostics, LLC v. Roche Diagnostics GMBH, 
    2011 WL 1348438
    , at
    * 7 (Del. Ch. April 8, 2011) (citing Ruffalo v. Transtech Serv. P’rs Inc., 
    2010 WL 3307487
    at *10 (Del. Ch. Aug. 23, 2010)).
    27
    CSH Theatres, LLC v. Nederlander of San Francisco Assoc., 
    2015 WL 1839684
    , at
    * 5 (Del. Ch. April 21, 2015) (citing Price v. E.I. DuPont de Nemours & Co., Inc., 
    26 A.3d 162
    , 166 (Del. 2011)).
    Page 11 of 26
    In their complaint, Plaintiffs have attacked the arbitration award on several
    fronts.   First, they challenge the validity of the entire contract, claiming that it had
    been fraudulently induced by Whaley Royce. Second, they challenge the validity of
    the contract’s arbitration clause and, more narrowly, the clause’s requirement of
    arbitration under the AAA Construction Industry Arbitration Rules.               Finally,
    Plaintiffs directly attack Arbitrator’s award on the following grounds: (a)
    manipulation, bad faith, and fraud in its procurement; (b) partiality of the arbitrator;
    (c) Arbitrator’s overreaching and exceeding his powers by: (i) excluding Singer from
    the hearing, (ii) using the AAA Commercial Arbitration Rules rather than the AAA
    Construction Industry Arbitration Rules as required by the parties’ contract, (iii)
    allowing Whaley Royce to appear without counsel, and (iv) failing to provide any
    explanation for Arbitrator’s failure to credit the Zadroga Funds Addendum.
    Paragraph      37    of   the    contract,       which   is   captioned   “Dispute
    Resolution/Arbitration,” provides:
    If any dispute, claim or controversy arises related to this Agreement, the
    Limited Builders Warranty (as defined in the attached Addendum), or other
    agreements, communications, or dealings involving Buyer, or the construction
    or condition of the Property including, but not limited to, disputes concerning
    breach of contract, express and implied warranties, personal injuries and/or
    illness, mold related claims, representations and/or omissions by Seller or its
    representatives or agents, on-site and off-site conditions and all other torts and
    statutory causes of actions (“Claims”), the Seller and Buyer agree to attempt to
    settle the dispute first through direct discussions. In the event the dispute
    cannot be resolved through direct discussions, the parties agree to settle their
    differences by binding arbitration administered by the American Arbitration
    Association under its Construction Industry Arbitration Rules, applying the
    Page 12 of 26
    substantive laws of the State of Delaware, and judgment on the award rendered
    by the arbitrator(s) may be entered in any court having jurisdiction thereof.
    The location of the arbitration shall be the location of the Community or any
    other location mutually agreed to by the Seller and Builder. Once a party files
    a request for arbitration with the other party and with the American Arbitration
    Association, the parties agree to commence such arbitration within sixty (60)
    days of filing of the request.
    The parties agree that the award or order rendered by the arbitrator or
    arbitrators shall be final and binding and enforceable in a court of law or
    equity. The prevailing party in any dispute arising out of or relating to this
    Agreement or its breach shall be captioned to recover from the other party
    reasonable attorney’s fees, costs and expenses incurred by the prevailing party
    in connection with such dispute resolution process. Notwithstanding any other
    provision of this Agreement to the contrary, all rights, remedies, claims or
    actions arising out of or connected with this Agreement, including any claims
    of default, breach or conduct giving rise to suspension of payment or services,
    shall be solely and conclusively resolved by the Dispute Resolution provisions
    of this Dispute Resolution Section. Any attempt to circumvent or disregard the
    dispute resolution procedure as delineated in this Agreement by either party
    shall constitute default of this Agreement. Buyer hereby waives the right to a
    proceeding in a court of law (including without limitation a trial by jury) for
    any claims or counterclaims brought pursuant to this Agreement. The
    provisions of this section shall survive the expiration or earlier termination of
    this Agreement or the settlement under this Agreement, as applicable, and shall
    not be merged or extinguished by any settlement, closing, payment of the
    Purchase Price or by execution and delivery of any deed.28
    The broad language of this arbitration clause precludes any challenge by
    Gilmartin and Singer to the merits of the arbitration award.29 In his award, Arbitrator
    declared that Whaley Royce was entitled to retain Gilmartin’s deposit monies as
    liquidated damages.30 The only reasonable inference to be drawn from this award is
    28
    Amended Verified Complaint, Ex. C at ¶ 37.
    29
    See Malekzadeh v. Wyshock, 
    611 A.2d 18
    , 20 (Del. Ch. 1992) (citing James Julian,
    Inc. v. Raytheon Service Co., 
    424 A.2d 665
    (Del. Ch. 1980)).
    30
    Amended Verified Complaint, Ex. M.
    Page 13 of 26
    that Arbitrator found Gilmartin to have breached the contract. Plaintiffs’ current
    attempt to invalidate the contract by claiming fraud in the inducement is a “dispute
    arising out of or relating to this agreement or its breach” which must be submitted to
    Arbitration.31 Plaintiffs’ fraud claim in Count I, therefore, is an “impermissible
    collateral attack on the award itself,”32 and should be dismissed as waived.
    Count I also includes an allegation that Whaley Royce procured the arbitration
    award by “improper, fraudulent and bad faith dealings” with Plaintiffs and
    “manipulation of the Arbitration proceeding.”33 Under Delaware law, the Court shall
    vacate an arbitration award that “was procured by corruption, fraud or other undue
    means[.]”34 However, Rule 9(b) provides that: “[i]n all averments of fraud or
    mistake, the circumstances constituting fraud of mistake shall be stated with
    particularity. Malice, intent, knowledge and other condition of mind of a person may
    be averred generally.”35 To satisfy Rule 9(b), a complainant must allege: “(1) the
    time, place, and contents of the false representation; (2) the identity of the person
    31
    See Farnsworth v. Towboat Nantucket Sound, Inc. 
    790 F.3d 90
    , 96 (1st Cir. 2015)
    (challenges to the validity of an entire contract which contains an arbitration clause
    are for the arbitrator to decide) (citing Rent-A-Center, W., Inc. v. Jackson, 
    561 U.S. 63
    , 70-71 (2010); Buckeye Check Cashing, Inc. v. Cardegna, 
    546 U.S. 440
    , 444
    (2006); Prima Paint Corp. v. Flood & Conklin Manufacturing Co., 
    388 U.S. 395
    (1967)).
    32
    Pryor v. IAC/InterActiveCorp, 
    2012 WL 2046827
    , at *6 (Del. Ch. June 7, 2012).
    33
    Amended Verified Complaint, at ¶ 81.
    34
    
    10 Del. C
    . § 5714(a)(1).
    35
    Ct.Ch.R. 9(b).
    Page 14 of 26
    making the representation; and (3) what the person intended to gain by making the
    misrepresentations.”36
    In their complaint, Plaintiffs allege that Whaley Royce was aware Plaintiffs
    were unable to purchase the home unless Gilmartin received his full September 11th
    settlement award by December 2, 2013, and was advised that Gilmartin was only
    going to receive ten percent of his award by December 2, 2013. Whaley Royce also
    was aware that Plaintiffs would put down approximately ten percent on the purchase
    price of the home.       Plaintiffs relied on Whaley Royce’s “assurances” and the
    language of the contract and the Zadroga Funds Addendum, 37 and believed that upon
    advising Whaley Royce that Gilmartin’s full award had not been paid by December 2,
    2013, and by demanding the return of the deposit funds, the full deposit would be
    returned to them. Finally, the complaint alleges that Whaley Royce never intended to
    refund Plaintiffs’ deposit money because it subsequently induced Plaintiffs to execute
    the Revocation of Contingencies Addendum purporting to nullify the Zadroga Funds
    Addendum, and that Whaley Royce entered the contract with two unsophisticated
    layperson buyers “knowing they would not refund Plaintiffs’ deposit money even
    36
    CSH Theatres, LLC, 2015 WL, at * 22 (quoting Abry P’rs V, L.P. v. F & W Acq.
    LLC, 
    891 A.2d 1032
    , 1050 (Del. Ch. 2006)).
    37
    Amended Verified Complaint, at ¶ 75.
    Page 15 of 26
    upon their demand for such refund and notwithstanding the language of the Zadroga
    Funds Addendum.”38
    The complaint does not identify the time, place or contents of the false
    representation.         Nor does it identify the representative of the limited liability
    company who gave the alleged “assurances” to Plaintiffs.              Plaintiffs cite the
    Revocation of Contingencies Addendum, executed on November 30, 2013, as proof
    that Whaley Royce never intended to refund their deposit money.             However, a
    plaintiff “cannot ‘bootstrap’ a claim of breach of contract into a claim of fraud by
    alleging that a contracting party never intended to perform its obligations.”39 Such a
    claim requires a misrepresentation of present fact. Nowhere does the complaint
    allege specific facts that would lead to the reasonable inference that Whaley Royce
    never intended to return Plaintiffs’ deposit at the time the parties executed the
    contract on October 31, 2013.
    Plaintiffs also accuse Whaley Royce of manipulating the arbitration
    proceedings to hold them to standards designed for professionals in the commercial
    or construction industry. Nowhere in the amended complaint do Plaintiffs allege
    specific facts from which the Court could draw a reasonable inference that Whaley
    Royce manipulated the arbitration proceedings in this or any manner.             To the
    38
    
    Id. at ¶¶
    68-80.
    Page 16 of 26
    contrary, the contract signed by the parties called for the use of AAA Construction
    Industry Arbitration Rules.40
    The allegations contained in Paragraph 81 of the amended complaint are
    wholly conclusory and fail to state a claim for relief. They are also an impermissible
    collateral attack on the merits of the arbitration award. Therefore, I recommend that
    Count I in its entirety be dismissed.
    In Count II, Plaintiffs allege that Arbitrator was not neutral, but instead was
    “unduly and impermissibly biased in favor of [Whaley Royce] and against Plaintiffs”
    by virtue of his employment and professional practice representing construction
    industry professionals and entities.41        According to Plaintiffs, the biographical
    information received from the AAA omitted Arbitrator’s work experience and
    professional practice, thereby depriving Plaintiffs of the benefit of their bargain. As a
    result, they allegedly received an “improperly and impermissibly biased outcome” at
    arbitration.42
    An arbitration award shall be vacated if “there was evident partiality by an
    arbitrator appointed as a neutral … or corruption in any of the arbitrators or
    39
    CSH Theatres, LLC, 
    2015 WL 1839684
    , at *22 (quoting Narrowstep, Inc. v.
    Onstream Media Corp., 
    2010 WL 5422405
    , at * 15 (Del. Ch. Dec. 22, 2010) (quoting
    Iotex Commc’ns, Inc. v.Defries, 
    1998 WL 914265
    , at * 4(Del. Ch. Dec. 21, 1998)).
    40
    Amended Verified Complaint, Ex. C at ¶ 37.
    41
    Amended Verified Complaint, at ¶ 84.
    42
    
    Id. at ¶
    86.
    Page 17 of 26
    misconduct prejudicing the rights of any party[.]” 43 In order to demonstrate evident
    partiality there must be proof that an arbitrator “failed to disclose a substantial
    personal or financial relationship with a party, a party’s agent, or a party’s attorney
    that a reasonable person would conclude was powerfully suggestive of bias.”44
    Nowhere do Plaintiffs allege that Arbitrator had a personal or financial relationship
    with Whaley Royce, its agent or attorney, and had failed to disclose this relationship.
    As a result, Plaintiffs fail to state a claim of evident partiality under 
    10 Del. C
    . §
    5714(a)(2) that would warrant vacatur of the arbitrator’s award.          Therefore, I
    recommend that the Court dismiss Count II.
    In Count III, Plaintiffs seek to vacate the award under 
    10 Del. C
    . § 5714 (a) (3)
    on the ground that Arbitrator overreached and exceeded his powers by using the
    AAA Commercial Arbitration Rules rather than the AAA Construction Industry
    Arbitration Rules required by the contract.           The document dated May 4, 2015,
    constituting the Award of the Arbitrator, is attached to the amended complaint as
    Exhibit M. At the head of this document are the words “American Arbitration
    Association Commercial Arbitration Tribunal.”45            Underneath the caption, the
    preamble to the award states:
    43
    
    10 Del. C
    . § 5714(a)(2).
    44
    Delaware Transit Corp. v. Amalgamated Transit Union Local 842, 
    34 A.3d 1064
    ,
    1072 (Del. 2011).
    45
    Amended Verified Complaint, Ex. M.
    Page 18 of 26
    I, THE UNDERSIGNED ARBITRATOR, having been designated in
    accordance with the arbitration agreement entered into by the above-named
    Parties, and in accordance with the American Arbitration Association’s
    Expedited Procedures of the Commercial Arbitration Rules, as Amended and
    Effective October 1, 2013, and having been duly sworn, and having duly
    considered the proofs and allegations of the Parties, AWARD as follows: 46
    The contract between the parties required arbitration to be administered by the AAA
    under its Construction Industry Arbitration Rules. A reasonable inference to be
    drawn from the above preamble is that Arbitrator deviated from the express terms of
    the parties’ contract by employing another set of rules during the arbitration
    proceeding. However, while Plaintiffs allege that the parties were denied the benefit
    of their bargain, they fail to point to any specific rule or procedure that prejudiced
    them or that prevented Arbitrator from making “a final and definite award on the
    subject matter submitted.”47 Instead, Plaintiffs complain that Arbitrator should have
    required the parties to proceed instead under an entirely different set of rules, i.e., the
    AAA Consumer Arbitration Rules.           Therefore, I recommend that this claim be
    dismissed as Plaintiffs have failed to state a claim for relief under Section 5714(a)(3).
    Plaintiffs also allege that Arbitrator overreached and exceeded his powers by
    excluding Singer, a material and necessary party to the contract, from the arbitration
    proceedings. However, whether Singer was a party to the contract was a question for
    46
    
    Id. 47 See
    10 Del. C
    . § 5714(a)(3).
    Page 19 of 26
    the Arbitrator to decide, given the broad language of the arbitration clause.48 Under
    both the AAA Commercial Arbitration Rules and the AAA Construction Industry
    Arbitration Rules, an arbitrator has the discretion to determine the attendance of any
    person “other than a party or other essential person.”49 If Singer was excluded from
    the arbitration proceeding despite having protested that she was a party, then the only
    reasonable inference to be drawn from these allegations is that Arbitrator had
    determined Singer was not a party or another essential person. Since there is no
    allegation that Gilmartin objected to Singer’s exclusion or sought to postpone the
    hearing after her exclusion, there is no basis to infer that Gilmartin suffered
    48
    See CVD Equipment Corp. v. Development Specialists, Inc., 
    2015 WL 4506052
    , at
    *2 (Del. Ch, July 23, 2015).
    49
    Rule 25 of the AAA Commercial Arbitration Rules states:
    The arbitrator and the AAA shall maintain the privacy of the hearings unless
    the law provides to the contrary. Any person having a direct interest in the
    arbitration is entitled to attend hearings. The arbitrator shall otherwise have the
    power to require the exclusion of any witness, other than a party or other
    essential person, during the testimony of any other witness. It shall be
    discretionary with the arbitrator to determine the propriety of the attendance of
    any other person.
    Amended Verified Complaint, Ex. J. Rule 26 of the AAA Construction Industry
    Arbitration Rule states:
    The arbitrator and the AAA shall maintain the privacy of the hearings unless
    the law provides to the contrary. Any person having a direct interest in the
    arbitration is entitled to attend hearings. The arbitrator shall otherwise have the
    power to require the exclusion of any witness, other than a party or other
    essential person, during the testimony of any other witness. It shall be
    discretionary with the arbitrator to determine the propriety of the attendance of
    any person other than a party and its representative.”
    Amended Verified Complaint, Ex. I.
    Page 20 of 26
    substantial prejudice as a result.50 In other words, Plaintiffs fail to allege sufficient
    grounds to vacate an award under 
    10 Del. C
    . § 5714(a)(4).51 Plaintiffs’ attack on the
    Arbitrator’s decision to exclude Singer is simply another impermissible attack on the
    merits of the Arbitrator’s award, and should be dismissed.
    During the arbitration proceeding, Whaley Royce was represented by a non-
    attorney, and Plaintiffs accuse the Arbitrator of having exceeded his powers by
    allowing the arbitration to proceed without legal counsel representing Whaley Royce.
    Delaware law provides that parties have a right to be represented by an attorney
    during an arbitration proceeding or hearing.52 While Plaintiffs correctly point out that
    corporations and limited liability companies must be represented by an attorney in
    court proceedings,53 Plaintiffs have failed to demonstrate that Delaware law requires
    a limited liability company to be represented by an attorney in a private arbitration
    proceeding.    Since Whaley Royce appeared and participated in the arbitration
    50
    See M3 Healthcare Solutions v. Family Practice Assoc., P.A., 
    996 A.2d 1279
    , 1284
    (Del. 2010).
    51
    10 Del C. § 5714(4) provides for vacating an award where:
    The arbitrators refused to postpone the hearing upon sufficient cause being
    shown therefor, or refused to hear evidence material to the controversy, or
    otherwise so conducted the hearing, contrary to the provisions of § 5706 of this
    title, or failed to follow the procedures set forth in this chapter, so as to
    prejudice substantially the rights of a party, unless the party applying to vacate
    the award continued with the arbitration with notice of the defect and without
    objection[.]
    52
    See 
    10 Del. C
    . § 5707.
    53
    See Poore v. Fox Hollow Enterprises, 
    1994 WL 150872
    , at *2 (Del. Super. March
    29, 1994).
    Page 21 of 26
    proceeding, there was no basis for an entry of default against Whaley Royce.
    Therefore, Plaintiffs have failed to state a claim for relief under Section 5714(a)(3).
    In his award, Arbitrator did not provide any reason for his decision to deny
    Gilmartin’s claim and to award Whaley Royce liquidated damages in the form of the
    retained deposit monies. In a conclusory fashion, Plaintiffs allege that Arbitrator’s
    failure to provide an explanation for his award is proof of Arbitrator’s imperfect
    execution of his powers such that a final and definite award upon the subject matter
    submitted was not made. To buttress their allegations, Plaintiffs repeat their attacks
    on the merits of the arbitration award.54     However, an arbitrator need not state the
    grounds for his decision,55 and nothing in the arbitration clause of the contract or any
    other written agreement between the parties required Arbitrator to set forth his
    reasons for the award.56 Therefore, I recommend that the Court dismiss this claim
    because Plaintiffs fail to state a claim for vacatur under 
    10 Del. C
    . § 5714(a)(3).
    54
    In Paragraphs 93-99 of the Amended Verified Complaint, Plaintiffs reiterate these
    allegations: (1) Whaley Royce’s interpretation of the Revocation of Contingencies
    Addendum requires a construction of the parties’ contract that is internally
    incompatible and renders the Zadroga Funds Addendum meaningless; and (2)
    Arbitrator was provided a complete contract including the Zadroga Funds Addendum
    and was aware that Singer was a material and necessary party to the contract;
    nonetheless, Arbitrator refused to allow Singer to take part in the arbitration hearing
    even though she was present and desired to take part in the proceedings.
    55
    See 
    Malekzadeh, 611 A.2d at 22
    (citing Sargent v. Paine Webber, Jackson Curtis,
    Inc., 
    674 F. Supp. 9201
    (D.D.C. 1987) , reconsideration denied, 
    687 F. Supp. 7
    (1988)).
    56
    See Mansoory v. SC & A Construction, Inc., 
    2009 WL 2140030
    , at **3-5 (Del.Ch.
    July 9, 2009).
    Page 22 of 26
    In Counts IV and V of the amended complaint, Plaintiffs focus on the
    arbitration clause of the contract. In Count IV, Plaintiffs allege that the contract
    should not have required arbitration under the AAA Construction Industry Arbitration
    Rules because Plaintiffs were laypersons and consumers, and that the AAA
    Consumer Arbitration Rules should have been used instead during the arbitration
    proceedings. In Count V, Plaintiffs allege that the entire arbitration clause is invalid
    “[b]y virtue of the internally incompatible operation of [Zadroga Funds Addendum]
    and the Revocation of Contingencies Addendum[.]” 57 A challenge to the validity of
    an arbitration clause must be raised before submitting to arbitration or during the
    arbitration itself.58 Gilmartin initiated the arbitration proceedings in this case. There
    is no allegation that Gilmartin ever objected to the arbitrability of his claims under the
    AAA’s Construction Industry Arbitration Rules or raised any issue about the validity
    57
    Amended Verified Complaint, at ¶ 114.
    58
    See James & Jackson, LLC v. Willie Gary, LLC, 
    906 A.2d 76
    , 78 (Del. 2006)
    (where the arbitration clause provides that arbitration will be conducted under the
    rules of the AAA, that is clear evidence the parties intended to have an arbitrator
    determine substantive arbitrability, i.e., a dispute over the scope of an arbitration
    provision). See also 
    Farnsworth, 790 F.3d at 96-97
    (challenges to the validity of the
    specific agreement to resolve the dispute through arbitration … are for the courts to
    decide, “if timely and properly made.” … . “If a party fails to challenge the validity
    of the arbitration clause itself, the agreement to arbitrate is enforceable and any
    dispute about the validity of the contract as a whole goes to the arbitrator.”) (quoting
    
    Rent-A-Center, 561 U.S. at 70-72
    )); Lewis v. Circuit City Stores, Inc., 
    500 F.3d 1140
    ,
    1148 - 1150 (10th Cir. 2007) (because plaintiff never objected in arbitration to the
    arbitrability of his claims or raised a question as to the validity of the arbitration
    agreement, he waived his opportunity to do so and is estopped from raising such
    issues now).
    Page 23 of 26
    of the arbitration clause before or during the arbitration proceeding. Plaintiffs have
    waived the opportunity to question the validity of the arbitration clause, and are
    estopped from raising these issues now. Therefore, I recommend that the Court
    dismiss Counts IV and V as untimely.
    Exceptions to Draft Report
    Plaintiffs have taken exception to my draft report under Court of Chancery
    Rule 144. In their exception, Plaintiffs argue that my draft report has deprived Singer
    of the ability to assert her claims either through arbitration or in this Court.
    According to Plaintiffs, if the Arbitrator correctly determined that Singer was not a
    party or other essential person, then Singer is not bound by the arbitration provision
    in the contract, and has the right to proceed with her claims in this Court. If, on the
    other hand, Singer is required to arbitrate her claims, then it would be inconsistent to
    leave the arbitration award intact when Singer was barred from participating in the
    arbitration proceeding.
    Whaley Royce opposes the exception, arguing that Singer was never a party to
    the contract between Gilmartin and Whaley Royce.           The record shows that the
    arbitration proceeding was initiated by Gilmartin, who was represented by counsel
    during the arbitration hearing.    When Singer appeared at the hearing, she was
    excluded by the Arbitrator. According to Whaley Royce, Singer had the opportunity
    to assert her claims at that time, including any claim that she was also a party to the
    Page 24 of 26
    contract, and the Arbitrator properly exercised his authority to reject Singer’s claims.
    Even if Singer were a third-party beneficiary of the contract, which Whaley Royce
    explicitly denies, Singer’s claims still would be subject to arbitration according to the
    arbitration clause in the contract between Gilmartin and Whaley Royce. Therefore,
    Whaley Royce argues that Singer does not have a separate remedy before this Court
    because Singer exhausted any remedy she might have had when she appeared at the
    arbitration and the Arbitrator dismissed her.
    In reply, Plaintiffs argue that Singer is being denied the guarantee of due
    process. According to Plaintiffs, if the Arbitrator correctly determined that Singer
    was not a party to the contract or other essential person, then Singer has the right to
    proceed with her claims in this Court since she is not bound by the arbitration clause
    of the contract. The draft report, according to Plaintiffs, deprives Singer of her right
    to have her claims heard in this Court. Plaintiffs, therefore, propose a simple solution
    to this dispute, e.g., the Court should vacate the arbitration award and direct the
    selection of a new arbitrator to hold a new hearing in which Singer would be allowed
    to participate and to be heard.
    Plaintiffs’ exceptions are without merit since they represent another attempt to
    collaterally attack the Arbitrator’s decision. Therefore, I am adopting my draft report
    as my final report, as modified herein. The parties are referred to Court of Chancery
    Page 25 of 26
    Rule 144 for the process of taking exception to a Master’s Final Report.
    Respectfully,
    /s/ Kim E. Ayvazian
    Kim E. Ayvazian
    Master in Chancery
    KEA/kekz
    Page 26 of 26