Images Hair Solutions Medical Center, a division of Images, Inc. ( 2016 )


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  •                         IN THE SUPERIOR COURT
    OF THE STATE OF DELAWARE
    IMAGES HAIR SOLUTIONS                  )
    MEDICAL CENTER, a division             )
    Of IMAGES, INC., and                   )
    TOM PRENTICE,                          )
    )
    Plaintiffs,               )
    v.                               )    C.A. No. N13C-05-077 WCC
    )
    FOX TELEVISION STATIONS,               )
    INC., a Delaware corporation, and      )
    JOYCE EVANS,                           )
    )
    Defendants.               )
    Submitted: October 5, 2015
    Decided: January 29, 2016
    Defendants’ Motion for Summary Judgment -- GRANTED
    MEMORANDUM OPINION
    Austen C. Endersby, Esquire, Michael K. Twersky, Esquire, Fox Rothschild LLP,
    919 N. Market Street, Suite 300, Wilmington, DE 19801. Attorneys for
    Defendants.
    Daniel A. Griffith, Esquire, Whiteford Taylor Preston, LLC, 405 North King
    Street, Suite 500, Wilmington, DE 19801. Attorney for Plaintiffs.
    CARPENTER, J.
    Before the Court is Defendants Fox Television Stations, Inc. (“Fox”) and
    Joyce Evans (“Evans”) (collectively, “Defendants”) joint Motion for Summary
    Judgment. The Plaintiffs in this matter are Images Hair Solutions Medical Center
    (“Images”) and Tom Prentice (“Prentice”) (collectively, “Plaintiffs”). On
    December 20, 2013, the Court granted Defendants’ Motion to Dismiss Plaintiffs’
    defamation and false light claims. 1 After discovery, Defendants have moved for
    summary judgment on Plaintiffs’ remaining claim for tortious interference with
    prospective business relations. For the foregoing reasons, the Motion will be
    GRANTED.
    BACKGROUND
    Tom Prentice, together with his wife Paulette, owned and operated Images, a
    business offering restorative hair loss treatments.2 The central focus of Plaintiffs’
    business model was the MEP-90 Hair Growth Stimulation System (“MEP-90”), a
    “revolutionary” laser-device recently approved by the FDA to treat androgenetic
    alopecia in females. 3 After securing start-up financing from an investor and
    contracting with a medical advisor, the Prentices opened the facility in April 2011. 4
    To advertise Images’ services, Plaintiffs purchased airtime on local radio stations
    1
    Images Hair Sols. Med. Ctr. v. Fox News Network, LLC, 
    2013 WL 6917138
    , at *1 (Del. Super.
    Dec. 20, 2013).
    2
    Pls. Compl., at 3, ¶ 11.
    3
    Id. at 4, ¶ ¶ 13-16; Pls. Br. in Opp’n to Defs. Mot. for Summ. J, at 3.
    4
    Pls. Compl., at 4, ¶¶ 17-19.
    2
    and television shows, including Talk Philly on CBS and the 10! Show on NBC, all
    of which were broadcasted throughout the greater-Philadelphia area. 5
    In March 2012, Defendant Joyce Evans, a reporter for Fox News, contacted
    Plaintiffs about producing and airing a segment on Images' MEP-90 treatments.
    Evans allegedly assured Plaintiffs that the broadcast would portray Images and the
    MEP-90 in a positive light. Relying on those assurances, Plaintiffs agreed to
    participate in the segment, which included interviews with Images’ staff, a
    demonstration of the MEP-90 treatment on an Images’ patient, and the patient’s
    testimonial about her results. Following filming, Evans allegedly reiterated the
    positive nature of the segment and informed Plaintiffs that it would air directly
    after American Idol, when Fox’s ratings were highest, on May 16, 2012. Given
    this information, Plaintiffs encouraged their current and prospective customer base
    to tune into Fox on the night of the broadcast.
    The final segment, which the Court has reviewed, was approximately five
    minutes long and included footage in addition to the scenes filmed at Images,
    interviews with two doctors, textual explanations of Images’ business, and
    commentary by Evans. Ultimately, Defendants are alleged to have “manipulated”
    the raw footage so as to present “Images and the MEP-90 system in the most
    5
    Id. at 4-5, ¶¶ 20-22.
    3
    negative light possible.” 6 Specifically, Plaintiffs claim Defendants selectively
    edited out a significant amount of the patient’s positive feedback 7 and replaced it
    with negative commentary by individuals Evans recruited.8 Additionally,
    Plaintiffs allege the following statements presented “misleading information and
    factual inaccuracies:”9
    (1) Evans's statement that she was “following up” on the “buzz” implying
    that she had conducted a prior investigation on Images, which she had not.
    6
    Pl. Resp. in Opp’n to Def. Mot. for Summ. J., at 6.
    7
    Id. at 6-7. Specifically, Plaintiffs object to the removal of the following portions of the raw
    footage with respect to the client’s, Ms. Shahikian, testimonial:
    • In the raw footage, Ms. Shahikian said on camera, “I’m not sure about how many
    treatments but I remember running in here in the middle of December and telling the girls
    in the front, ‘Today is the day my hair looks different. Today is the day that I’m okay to
    come out with the wind blowing’”. That positive comment in the raw footage was cut.
    Ms. Shahikian also said on camera in the raw footage that the MEP-90 device is “just
    something you have to try.” This comment was cut out.
    • Ms. Shahikian stated on camera in the raw footage “I feel better. I wake up every day, I
    do my hair, nobody is staring at me.” This positive comment about the MEP-90 device
    from the raw footage was cut as well.
    • In reflecting on the positive results she received, Ms. Shahikian said in the raw footage
    “How do you put a price on that?” This positive evaluation was also edited out.
    • In the raw footage, Ms. Shahikian said “I realize I can’t turn back the clock to where I
    used to be, but at least let me be able to go out and feel good.” This statement was also
    edited out.
    • In the raw footage, Ms. Shahikian stated “Not only am I growing new hair and I can
    see that from a number of different angles, but what I’ve got is healthier. There were two
    different textures of hair on my head not too long ago, oh yeah.” This comment was
    edited out of the final broadcast.
    • The raw footage had a comparison of Ms. Shahikian’s hair before and after her
    treatment with the MEP-90 device with Ms. Shahikian stating “Look at my picture. Look
    at me now.” That portion of the raw footage was edited out.
    • In the raw footage, Mr. Prentice principal of Images described the process of how
    Images’ customers receive treatment. That description stated only that customers receive
    oversight from Images’ physician, “Dr. Luke.”
    Id. (internal citations omitted).
    8
    Id. at 7.
    9
    Id. at 8.
    4
    (2) Evans's statements that Kim was “cooking under the hood” and that she
    became “flushed” during treatment; thus, portraying the treatment as
    uncomfortable.
    (3) The medical doctor's statements that “many if not all” of the positive
    results were attributable to the topical solution and not the MEP–90
    machine.
    (4) Evans's statement that patients at Images were required to go to their
    family doctor for examination and blood-work prior to being treated.
    (5) Evans's comparison of Images to “internet medicine.”
    (6) The medical doctor's statement that he did not believe the MEP–90
    treatment was worth $50 a treatment. 10
    Plaintiffs claim their business and reputation was “destroyed” as a result of
    the broadcast.11 Specifically, they allege Images realized an “obvious and
    precipitous drop in business,” lost profits, and lost value in its unsuccessful
    attempts to sell its locations for total damages of approximately $5.2 million. 12
    On May 9, 2013, Plaintiffs filed a Complaint asserting claims against
    Defendants for (1) defamation; (2) false light and invasion of privacy; and (3)
    tortious interference with prospective business relations. Defendants moved to
    dismiss Plaintiffs Complaint in response on July, 15, 2013. The Court heard oral
    10
    Id. at 8-9.
    11
    Id. at 9.
    12
    Id. at 10 & Ex. C. Plaintiffs also cite two emails they received as consequences of the
    broadcast:
    • Ms. Shahikian, who experienced positive results from the procedure (depicted in the
    broadcast as falsely positive results) wrote to Defendants, saying “…Watching your piece
    that night sickened me!! Why didn’t you tell me this was going to be some one-sided
    debate? You chose words from sentences that made me look angry, not pleased,…What
    you did to Tom and Paulette was just downright WRONG!!!
    • The producer from another television station wrote to Images, advising that
    Defendants’ “discredited” the process and said about Defendants “I can’t believe they did
    that”. Id. at 9 (internal citations omitted).
    5
    arguments on August 26, 2013 and granted Defendants’ motion with respect to the
    defamation and false light claims, but denied it as to the tortious interference claim
    in accordance with its December 20, 2013 opinion.13 On September 9, 2015, after
    discovery, Defendants filed the instant Motion for Summary Judgment.
    STANDARD OF REVIEW
    The Court will grant summary judgment when it is clear from the record
    “that there is no genuine issue as to any material fact and that the moving party is
    entitled to judgment as a matter of law.” 14 If the movant is able to show “that the
    undisputed facts support [its] claims or defenses,”15 the burden shifts to the non-
    moving party to demonstrate that material facts remain in dispute for “resolution
    by the ultimate fact-finder.” 16 While the Court is required to view the evidence in
    a light most favorable to the non-moving party, 17 “[t]hat evidence… must be more
    than bare assertions without supporting facts.”18
    13
    Images Hair Sols. Med. Ctr., 
    2013 WL 6917138
    , at *1.
    14
    Super. Ct. Civ. R. 56 (c).
    15
    See Gerstley v. Mayer, 
    2015 WL 756981
    , at *3 (Del. Super. Feb. 11, 2015). See also Acro
    Extrusion Corp. v. Cunningham, 
    810 A.2d 345
    , 347 (Del. 2002) (defendants must show both
    “the absence of a material fact and entitlement to judgment as a matter of law”).
    16
    See Gerstley, 
    2015 WL 756981
    , at *3 (“It is not enough for the opposing party merely to assert
    the existence of such a disputed issue of fact. The opponent to a motion for summary judgment
    ‘must do more than simply show that there is some metaphysical doubt as to material facts.’”).
    See also Brzoska v. Olson, 
    668 A.2d 1355
    , 1364 (Del. 1995).
    17
    See Brzoska, 668 A.2 at 1364. See also Merrill v. Crothall-Am., Inc., 
    606 A.2d 96
    , 99 (Del.
    1992) (“In discharging this function, the court must view the evidence in the light most favorable
    to the non-moving party.”).
    18
    Pfeiffer v. State Farm Mut. Auto. Ins. Co., 
    2011 WL 7062498
    , at *4 (Del. Super. Dec. 20,
    2011).
    6
    Summary judgment is also appropriate “after adequate time for
    discovery…against a party who fails to make a showing sufficient to establish the
    existence of an element essential to that party’s case, and on which that party will
    bear the burden of proof at trial.”19 In such cases, the Delaware Supreme Court has
    found “there can be ‘no genuine issue as to any material fact,’ since a complete
    failure of proof concerning an essential element of the nonmoving party's case
    necessarily renders all other facts immaterial.”20 Thus, the non-moving party must
    show sufficient evidence exists “for a jury to return a verdict for that party” and
    where “the evidence is merely colorable, or is not significantly probative,
    summary judgment may be granted.”21
    DISCUSSION
    In the instant motion, Defendants contend: (1) Plaintiffs failed “to adduce
    evidence on th[e] necessary elements” of tortious interference with prospective
    relations claim, namely with respect to the requisite elements of intent to interfere
    and improper conduct; and (2) the First Amendment bars the Plaintiffs “from
    trying to plead around a fatally flawed defamation claim by relabeling it as another
    19
    See Health Sols. Network, LLC v. Grigorov, 
    2011 WL 443996
    , at *2 (Del. Feb. 9, 2011)
    (quoting Burkhart v. Davies, 
    602 A.2d 56
    , 59 (Del. 1991)).
    20
    See 
    id.
    21
    See 
    id.
     (citing Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 264 (1986)(emphasis in
    original)).
    7
    tort.”22 In response, Plaintiffs argue (1) ample evidence supports their tortious
    interference claim and (2) issues of “intent” cannot properly be resolved on a
    motion for summary judgment. 23
    I.      Elements of Tortious Interference
    To succeed on a claim for tortious interference with prospective business
    relations, a plaintiff must prove: “(a) the reasonable probability of a business
    opportunity, (b) the intentional interference by defendant with that opportunity, (c)
    proximate causation, and (d) damages.”24 These elements must, however, “be
    considered in light of a defendant's privilege to compete or protect his [or her]
    business interests in a fair and lawful manner.” 25 In other words, even cases of
    intentional interference will fail when unaccompanied by some proof that the
    defendant’s conduct was improper.26
    22
    Defs. Br. in Supp. of Mot. for Summ. J., at 2, ¶¶ 5-6.
    23
    Pls. Br. in Opp’n to Defs. Mot. for Summ. J., at 11-12.
    24
    See DeBonaventura v. Nationwide Mut. Ins. Co., 
    428 A.2d 1151
    , 1153 (Del. 1981). See also
    Kimbleton v. White, 
    2014 WL 4386760
    , at *8 (D. Del. Sept. 4, 2014) (applying Delaware law)
    aff'd, 
    608 F. App'x 117
     (3d Cir. 2015); Hursey Porter & Associates v. Bounds,
    1994 WL 762670
    ,
    at *16 (Del. Super. Dec. 2, 1994) (“The last element's reference to ‘privilege’ has the same
    meaning as ‘with justification’ or ‘not improper’ as used in connection with claims of tortious
    interference with contractual relations.”).
    25
    See DeBonaventura, 
    428 A.2d at 1153
    .
    26
    See Agilent Techs., Inc. v. Kirkland, 
    2009 WL 119865
    , at *8 (Del. Ch. Jan. 20, 2009)(“An
    alleged interference in a prospective business relationship is only actionable if it is wrongful.”).
    See also Restatement (Second) of Torts § 766B (1979) (“One who intentionally and improperly
    interferes with another's prospective contractual relation…is subject to liability to the other for
    the pecuniary harm resulting from loss of the benefits of the relation, whether the interference
    consists of (a) inducing or otherwise causing a third person not to enter into or continue the
    prospective relation or (b) preventing the other from acquiring or continuing the prospective
    relation.”).
    8
    For purposes of Defendants’ Motion to Dismiss, this Court found Plaintiffs’
    allegations that a number of customers had cancelled appointments the day after
    the broadcast sufficed, at that juncture, to plead the first element of reasonable
    probability of business opportunity. 27 However, the Court expressed its concern,
    sua sponte, about whether Plaintiffs could show the requisite intent and
    impropriety:
    It is unclear to the Court what facts would support the allegation that
    Defendants, through the airing of their broadcast, intended to cause
    Plaintiffs' customers to cancel appointments or cease treatment or that
    Defendants knew such was certain or substantially certain to occur.
    Moreover, even if Plaintiffs were to point to facts supporting this contention,
    such interference must also be improper. 28
    Nevertheless, the Court allowed the tortious interference claim to proceed given
    the preliminary posture of the case and that the parties had not briefed the issue. 29
    Now, almost two years of discovery later, Defendants move for summary judgment
    on the grounds that Plaintiffs have yet to produce evidence that (1) Defendants
    intended to interfere with Images’ business or that (2) Defendants’ reporting and
    airing of the broadcast was improper.
    27
    See Images Hair Sols. Med. Ctr., 
    2013 WL 6917138
    , at *6 (“Although Plaintiffs did not plead
    the names or identifying information within the Complaint, such is not necessary in the pleading
    stage. Plaintiffs have justifiable reasons for initially excluding the names of their potential clients
    and, as the case progresses, these identities are the proper subject of discovery and further
    inquiry.”). Defendants do not, in the instant motion, again challenge this element.
    28
    Id. at *7.
    29
    See id.
    9
    A. Intentional Interference
    One intentionally interferes with another’s prospective business when he or
    she acts with a “desire[] to bring about” the interference or with knowledge that
    “the interference is certain or substantially certain to occur as a result of his [or
    her] action.”30 A finding of intent by “substantial certainty” requires more than just
    knowledge of a likelihood or risk that interference could result.31
    Here, Defendants argue Plaintiffs failed to offer evidence proving their
    conduct, airing the broadcast, was motivated by an intentional desire to harm
    Images or pursued despite substantial certainty that such harm would result.32
    Plaintiffs counter that a “cursory viewing” of the segment itself supplies adequate
    support for their position that the “only possible motivation” behind Defendants’
    decision to edit and air a broadcast depicting the MEP-90 in such a negative light
    was their desire to ruin the public’s perception of Images. 33 According to
    Plaintiffs, the “agenda-driven” broadcast was intended “to take a
    product…favorably portrayed by Defendants’ competitors (CBS and NBC) and
    30
    See Restatement (Second) of Torts § 766B (1979). See also Restatement (Second) of Torts §
    8A (1965) (stating that one acts intentionally when he or she “desires to cause consequences of
    [the] act, or …believes that the consequences are substantially certain to result from it”).
    31
    See Restatement (Second) of Torts § 8A (1965)(“As the probability that the consequences will
    follow decreases, and becomes less than substantial certainty, the actor's conduct loses the
    character of intent, and becomes mere recklessness, as defined in § 500. As the probability
    decreases further, and amounts only to a risk that the result will follow, it becomes ordinary
    negligence, as defined in § 282.”).
    32
    Defs. Br. in Support of Mot. for Summ. J., at 9-10, ¶¶ 26-28.
    33
    Pls. Br. in Opp’n to Defs. Mot. for Summ. J., at 8-9, 11-12.
    10
    about which there had been a ‘buzz’…and destroy it.” 34 Plaintiffs also maintain
    that it would be improper for this Court to resolve an issue of intent on a motion
    for summary judgment.
    It is generally true that, “when an ultimate fact to be determined is one of
    intention[,] a decision as to intent on motion for summary judgment is
    inappropriate.”35 However, Delaware law makes clear that this “general rule
    necessarily supposes that there is some evidence of the required intent.”36 Thus,
    where, as here, “a plaintiff … has had fair opportunity to utilize discovery to
    explore his defendant's subjective state of mind and yet cannot point to anything
    tangible which indicates that defendant had the intent…to interfere, plaintiff cannot
    prevail and the defense motion must be granted.”37
    In its December 2013 opinion, this Court expressed doubt as to the viability
    of Plaintiffs’ tortious interference claim, finding it “difficult to envision the motive
    or intent of the Defendants in interfering with the Plaintiffs' business
    relationship.”38 After two years of discovery, the Court has before it a copy of
    Images’ business plan, a damages calculation, emails received by the parties, and,
    perhaps most relevant to the present inquiry, depositions of the Prentices and Ms.
    34
    Id. at 8-10.
    35
    See Murphy v. Godwin, 
    303 A.2d 668
    , 672-73 (Del. Super. 1973).
    36
    See 
    id.
     (emphasis added).
    37
    See 
    id.
    38
    Images Hair Sols. Med. Ctr., 
    2013 WL 6917138
    , at *7.
    11
    Evans. Unfortunately for Plaintiffs, the record as developed serves only to further
    undermine their tortious interference claim.
    In her deposition testimony, Evans discussed her obligation to provide both
    sides of a news story and stated that the purpose of the Broadcast was to provide
    Fox’s audience with a comprehensive and balanced look at the information she
    recovered on a newly FDA-approved device from a spectrum of sources so that
    viewers could “make up their own minds about what they’re seeing.”39 To achieve
    this result, she testified that it is customary, as a news reporter at Fox, to consult a
    number of experts from varying fields especially when reporting on issues
    involving medicine or technology. 40 Evans further stated that “there was never any
    intent to harm the Prentices in anyway. …We did both sides, which is what I
    explained would happen from the very beginning.” 41 She testified she was
    surprised to learn of the Prentices’ complaints and that she relayed them to her
    supervisor immediately. Mr. Prentice’s deposition testimony provides additional
    insight as to Defendants’ conduct after the Broadcast, revealing that Fox responded
    to Plaintiffs’ dissatisfaction by removing the segment from the network’s public
    39
    Evans Dep. at 129-130.
    40
    Id. at 78-80.
    41
    Id. at 166.
    12
    archives and offering the Prentices an opportunity to “come in and rebut the
    statements,” which they declined. 42
    Having reviewed the record as a whole, this Court simply cannot agree with
    Plaintiffs’ position that Defendants’ “only possible motivation” for the Broadcast
    was to prevent Images from securing future business. Rather, the discovery tends
    to show that the Defendants’ intention was simply to do their jobs of reporting the
    news. As Mrs. Prentice’s testimony makes apparent, Plaintiffs were familiar with
    paying to advertise their services on local television networks and understood that
    their voluntarily participation in the Broadcast at no expense was not for
    advertisement, but for news purposes.43 While the Plaintiffs hoped the Broadcast
    would provide the same benefit as their paid advertisements, it is simply not the
    function of the news to ensure that result. There is nothing here to suggest
    Defendants intended anything other than to provide a comprehensive review of the
    advantages and disadvantages of the MEP-90 system. Even if the Court were to
    accept Plaintiffs’ dismay that positive footage was removed from the Broadcast to
    include commentary of other professionals as sufficient to prove intent to interfere,
    the claim would still fail because such conduct is justified by virtue of Defendants’
    journalistic profession. “[A] broadcaster whose motive and conduct is intended to
    foster public awareness or debate cannot be found to have engaged in the wrongful
    42
    Id. at 300.
    43
    Paulette Prentice Dep. at 46-49.
    13
    or improper conduct required to sustain a claim for interference with contractual
    relations.”44 Thus, the Court need not decide the element of intent because
    Defendants cannot be found to have acted with the requisite impropriety. 45
    B. Improper Conduct
    Whether a given interference was improper depends on the facts and
    circumstances of the specific case. Delaware courts assess the propriety of a
    defendant’s conduct by reference to the factors set forth in § 767 of the
    Restatement (Second) of Torts:46
    (a) the nature of the actor's conduct,
    (b) the actor's motive,
    (c) the interests of the other with which the actor's conduct interferes,
    (d) the interests sought to be advanced by the actor,
    (e) the social interests in protecting the freedom of action of the actor and
    the contractual interests of the other,
    (f) the proximity or remoteness of the actor's conduct to the interference and
    (g) the relations between the parties.47
    The ultimate inquiry then is “whether, upon a consideration of the relative
    significance of the factors involved, the conduct should be permitted without
    liability, despite its effect of harm to another.” 48
    44
    Huggins v. Povitch, 
    1996 WL 515498
    , at *9 (N.Y. Sup. Ct. Apr. 19, 1996).
    45
    See Hursey Porter & Assoc. v. Bounds, 
    1994 WL 762670
    , at *16 (Del. Super. Dec. 2, 1994)
    (“Even if plaintiff can establish the remaining elements of this cause of action, it cannot satisfy
    the ‘without privilege’ element. As a matter of law, the Bank's interference with the plaintiff's
    prospective business opportunity was not improper under the circumstances of this case. For this
    reason, defendants' summary judgment motion will be granted as to this claim.”).
    46
    See, e.g., WaveDivision Hldgs., LLC v. Highland Capital Mgmt., L.P., 
    49 A.3d 1168
    , 1174
    (Del. 2012).
    47
    See Restatement (Second) of Torts § 767 (1979).
    14
    The first consideration, the nature of the conduct at issue, involves inquiry
    into how Defendants caused the alleged interference. The Broadcast, as promoted,
    edited, and aired is the means by which Defendants are accused of influencing
    Plaintiffs’ prospective customers. 49 The Restatement provides that consideration
    of particular business customs or practices may be significant in determining
    whether Defendants’ means was improper or not. 50 As Evans’ deposition
    testimony supports, it is customary for the news to broadcast reports covering both
    sides of an issue of public interest. Plaintiffs have adduced no evidence purporting
    to prove this case was any different. Therefore, this factor must weigh in favor of
    Defendants.
    The second factor of motive concerns whether Defendants desired to bring
    about the interference as the sole or partial reason for the broadcast. Evans’s
    48
    See id.
    49
    Specifically, Plaintiffs maintain Defendants’ interfered by:
    • Recogniz[ing] the “buzz” created by Images’ burgeoning business and revolutionary
    hair-restoration device;
    • Solicit[ing] Images to have the device featured on Defendants’ news program
    • Advis[ing] Images that the segment would present the device in a favorable light,
    thereby inducing Images’ to maximize Images’ customers’ viewing of the segment;
    • Strategically tim[ing] the segment to maximize the viewership of the segment;
    • Edit[ing] the raw footage of the segment so as to eliminate the positive features of the
    device, misrepresent[ing] the experience of using the device and edit[ing] out the positive
    results obtained by a sample customer. Instead, in the editing process, Defendants
    replaced the positive “raw footage” with negative commentary and factual
    misrepresentations about the device.
    Pls. Resp. in Opp’n to Def. Mot. for Summ. J., at 1.
    50
    See Restatement (Second) of Torts § 767 (1979) (“Violation of recognized ethical codes for a
    particular area of business activity or of established customs or practices regarding disapproved
    actions or methods may also be significant in evaluating the nature of the actor's conduct as a
    factor in determining whether … interference with…contractual relations was improper or not.”).
    15
    deposition testimony reveals her motive was to inform Fox viewers about multiple
    perspectives on a recently FDA-approved product. Plaintiffs have not put forth
    any evidence to the contrary, which is especially significant because “[o]nly if the
    defendant's sole motive was to interfere with the contract will this factor support a
    finding of improper interference.”51 Thus, this factor weighs in favor of finding
    Defendants’ conduct was not improper.
    The third and fourth factors focus on the interests of the parties. The interest
    with which the Broadcast allegedly interfered was Plaintiffs’ interest in prospective
    business. This factor requires consideration of the definiteness of the expectancy,
    and carries less weight here than it would in cases involving interference with
    existing contractual relationships. The interest sought to be advanced by the
    Defendants’ conduct was to provide for the public a comprehensive report on a
    new technological device that had recently attracted local attention. A balance of
    these factors weighs in favor of finding Defendants did not act improperly.
    Additionally, consideration of the social interests at stake, the fifth Restatement
    factor, likewise weighs heavily in favor of Defendants given the First Amendment
    protections afforded to the news and society’s interest in obtaining balanced
    reporting.
    51
    See WaveDivision Holdings, LLC, 49 A.3d at 1174.
    16
    In terms of the proximity or remoteness of Defendants’ conduct to the
    alleged interference, the deposition testimony belies Plaintiffs’ contention that the
    Broadcast directly interfered with Images’ prospective customers. While
    Plaintiffs’ Complaint alleges five of six customers scheduled for appointments the
    day after the Broadcast cancelled, Mr. Prentice’s deposition reveals that there is no
    evidence anyone cancelled that day because of the Broadcast and that at least nine
    customers did in fact come into Images for appointments that day. 52 Moreover,
    when asked if she could name a single customer who avoided Images or stopped
    doing business there as a result of the Broadcast, Mrs. Prentice responded she
    could not identify any and all she knew was that Images “didn’t get calls” like it
    did after the paid advertisements. 53 As such, this factor also weighs in favor of
    finding Defendants did not act improperly.
    Finally, the Court must consider the relationship between the parties
    involved. Defendants role was that of a public news source, Plaintiffs were
    voluntary participants in Defendants’ report, and those who viewed the Broadcast
    were Defendants’ audience, some of which included Plaintiffs’ prospective
    customers. This was not a situation where Plaintiffs paid Fox to advertise its
    services, like they arranged with other networks on previous occasions, and Fox
    was under no obligation to tailor its Broadcast to Plaintiffs’ liking. Even if
    52
    Tom Prentice Dep., at 232-33.
    53
    Paulette Prentice Dep., at 56.
    17
    Defendants’ broadcast could be characterized as “interfering” with Plaintiffs’
    business, such interference was for the purpose of furthering their legitimate
    interest in relaying pertinent and well-balanced information to its viewership.
    Thus, this factor also weighs in favor of finding Defendants did not act improperly.
    Based on the foregoing, the Court concludes as a matter of law that any
    interference Defendants may have had with Plaintiffs’ prospective business was
    justified, or not improper. As such, Defendants are entitled to summary judgment
    on Plaintiffs’ tortious interference claim.
    II.      First Amendment & Tortious Interference
    Defendants also advance the argument that the First Amendment prohibits
    this Court from finding Defendants liable for tortious interference based on their
    non-defamatory broadcast. While the protections afforded by the First
    Amendment are broad, particularly in how the news is reported, the Court need not
    decide this issue because it has granted summary judgment on the grounds that
    Defendants’ conduct was not improper.
    CONCLUSION
    The Court has been extremely patient and has provided Plaintiffs a full
    opportunity to explore through discovery their tortious interference allegations. At
    best, Plaintiffs here were naive to believe that Fox news would do nothing more
    than a “flouf” piece and not investigate the MEP-90 system beyond Plaintiffs’ own
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    comments. While they may feel they were mislead and their business unfairly
    portrayed, such sentiments do not provide a basis to legally challenge the
    Broadcast. The piece obviously was not what Plaintiffs had hoped for but, by
    entering the public forum, they opened Images and the hair loss treatment it
    provides to critical review. No wrongful conduct occurred here. Summary
    judgment is hereby entered in favor of Defendants.
    IT IS SO ORDERED.
    /s/ William C. Carpenter, Jr.
    Judge William C. Carpenter, Jr.
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