Medical Depot, Inc. v. RSUI Indemnity Company ( 2016 )


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  •              IN THE SUPERIOR COURT OF THE STATE OF DELAWARE
    MEDICAL DEPOT, INC.,                           )
    )
    Plaintiff,                )
    )
    v.                               )   C.A. No. N15C-04-133 EMD CCLD
    )
    RSUI INDEMNITY COMPANY,                        )
    )
    Defendant.                )
    Submitted: June 22, 2016
    Decided: September 29, 2016
    Upon Plaintiff Medical Depot, Inc.’s Motion for Summary Judgment
    GRANTED in Part and DENIED in Part
    Upon Defendant RSUI Indemnity Company’s Motion for Summary Judgment
    GRANTED in Part and DENIED in Part
    Jamie L. Edmonson, Esquire and Daniel A. O’Brien, Esquire, Venable LLP, Wilmington,
    Delaware, Michael C. Davis, Esquire, Venable LLP, Washington, District of Columbia and
    Edmund M. O’Toole, Esquire, Venable LLP, New York, New York. Attorneys for Medical
    Depot, Inc.
    James W. Semple, Esquire, and R. Grant Dick IV, Esquire, Cooch and Taylor, P.A.,
    Wilmington, Delaware, and Michael R. Delhagen, Tressler LLP, New York, New York.
    Attorneys for RSUI Indemnity Company.
    DAVIS, J.
    INTRODUCTION
    This is a civil action assigned to the Complex Commercial Litigation Division of the
    Court. By way of a complaint, Plaintiff Medical Depot, Inc. (“Medical Depot”) seeks a
    declaration and damages from its D&O liability insurer, Defendant RSUI Indemnity Company
    (“RIC”), regarding insurance coverage for a class action lawsuit. RIC and Medical Depot
    entered into two claims-made D&O insurance policies – one for the June 15, 2013–June 15,
    2014 policy period (Policy No. NHP652042, the “Policy”), and a renewal of the Policy for the
    June 15, 2014–June 15, 2015 policy period (Policy No. NHP657653, the “Renewal Policy”).
    On June 18, 2013, Tony Mezzadri sent Medical Depot a letter (the “Demand Letter”). In
    the Demand Letter, Mr. Mezzadri threatened to file a class action lawsuit against Medical Depot
    if it did not bring itself into compliance with California law. In March 2014, Mr. Mezzadri filed
    his initial complaint (the “Initial Complaint”), demanding injunctive and monetary relief.
    Although Mr. Mezzadri failed to serve the Initial Complaint on Medical Depot, Medical Depot
    obtained from its counsel a copy of the unserved Initial Complaint. Three months later, Mr.
    Mezzadri amended the Initial Complaint (the “Amended Complaint”). On September 2, 2014,
    Mr. Mezzadri served the Amended Complaint on Medical Depot during the Renewal Policy’s
    policy period. Medical Depot notified RIC of the Amended Complaint on September 9, 2014.
    RIC denied coverage. Medical Depot contends RIC has a duty to defend it against the
    underlying class action lawsuit under both policies as a matter of law.
    As set forth below, the Court finds that the Demand Letter does not constitute a “Claim”
    under the Policy or the Renewal Policy. The Court also finds that the Initial Complaint
    constitutes a Claim under the Policy because it is a written demand for monetary relief. Because
    the Initial Complaint constitutes a Claim under the Policy, the Court must find that Medical
    Depot did not provide “Notice” as provided in the Policy’s express terms. These findings,
    however, do not end the inquiry as to whether coverage exists for the Claim. The Court finds
    that the Claim falls within the Policy’s coverage period as part of the “Claims-made relationship”
    of the Policy, and the fact that the Policy was renewed. The Court cannot, however, grant full
    summary judgment to either party because a question of fact may remain as to what prejudice, if
    any, RIC suffered as a result Medical Depot’s untimely notice.
    2
    FACTUAL AND PROCEDURAL BACKGROUND
    BACKGROUND FACTS
    Medical Depot is a Delaware corporation. Medical Depot manufactures and distributes
    medical devices, including a full-body sling.1 RIC is an insurance company organized under the
    laws of New Hampshire, with its principal place of business in Atlanta, Georgia.2 RIC is
    licensed to do business in Delaware.3 RIC provided D&O liability coverage to Medical Depot
    under two policies: (i) the Policy – policy period June 15, 2013–June 15, 2014; and, (ii) the
    Renewal Policy – policy period June 15, 2014–June 15, 2015.4
    On June 18, 2013, Mr. Mezzadri’s counsel wrote a letter to Medical Depot (previously
    defined as the “Demand Letter”). Mr. Mezzadri alleged Medical Depot misrepresented the
    quality of its full-body sling.5 The Demand Letter stated:
    In order to avoid future harm, Mr. Mezzadri demands that [Medical Depot]
    immediately cease representations that its slings are “carefully inspected prior to
    shipment,” “built to exacting standards,” and will provide “years of dependable
    service.” Moreover, Mr. Mezzadri demands that [Medical Depot] make clear
    that, while the mesh body of its slings is made from polyester, the straps are made
    from polypropylene. And, of course, Mr. Mezzadri demands that [Medical
    Depot] not replace those misrepresentations with other tales or misleading
    representations.
    To rectify harms to past consumers, Mr. Mezzadri demands that [Medical Depot]
    undertake the measures set forth in Civil Code section 1782, subdivision (c)(1)–
    (4).6 This will require [Medical Depot] to identify all prior consumers who have
    1
    Plaintiff’s Complaint (“Pl.’s Compl.”) ¶5.
    2
    
    Id. ¶6. 3
      
    Id. 4 Id.
    ¶¶10–11.
    5
    Pl.’s Compl. ¶21.
    6
    CAL. CIV. CODE § 1782(c) (West 2016) (“No action for damages may be maintained under Section 1781 upon a
    showing by a person alleged to have employed or committed methods, acts, or practices declared unlawful by
    Section 1770 that all of the following exist: (1) All consumers similarly situated have been identified, or a
    reasonable effort to identify such other consumers has been made; (2) All consumers so identified have been notified
    that upon their request the person shall make the appropriate correction, repair, replacement, or other remedy of the
    goods and services; (3) The correction, repair, replacement, or other remedy requested by the consumers has been,
    or, in a reasonable time, shall be, given; (4) The person has ceased from engaging, or if immediate cessation is
    impossible or unreasonably expensive under the circumstances, the person will, within a reasonable time, cease to
    engage, in the methods, act, or practices.”)
    3
    purchased a [Medical Depot] sling within a reasonable time, notify them of their
    right to request an appropriate remedy from you, and then provide that remedy
    within a reasonable time to any consumers who request it. In Mr. Mezzadri’s
    view, an “appropriate remedy” under the circumstances would consist of a full
    refund of the sling purchase price, including any shipping charges and sales tax
    reimbursement.7
    Mr. Mezzadri stated that he intended to file a class action lawsuit if Medical Depot failed to meet
    these conditions. The Court notes that the Demand Letter makes no request for monetary relief
    or explicitly demands that Medical Depot pay Mr. Mezzadri and “past consumers” any money.8
    On March 27, 2014, Mr. Mezzadri filed a lawsuit against Medical Depot, styled Tony
    Mezzadri v. Medical Depot, Inc., d/b/a Drive Medical Design and Manufacturing, Case No. 37-
    2014-00008838-CU-BT-CTL, in the Superior Court of California, County of San Diego (“Initial
    Complaint”).9 This is the Initial Complaint. Mr. Mezzadri never served the Initial Complaint on
    Medical Depot.10 However, Medical Depot’s Director of Human Resources and President were
    notified of the Initial Complaint’s existence on or about March 31, 2014 by Medical Depot’s
    general counsel.11
    On June 12, 2014, Mr. Mezzadri filed an Amended Complaint.12 This filing occurred
    three days prior to June 15, 2014 which is the end of the Policy’s “Policy Period.”13
    Medical Depot and RIC renewed the Policy by way of the Renewal Policy. As stated
    above, the policy period for the Renewal Policy is June 15, 2014 through June 15, 2015.
    7
    RIC Indemnity Company’s Op. Br. in Supp. of its Mot. for Summ. J. (Def.’s Br.), App’x at A199-200.
    8
    
    Id. The Court
    does understand that Mr. Mezzadri contends that one “appropriate remedy” would be a full refund
    of the sling’s purchase price, shipping and handling. Mr. Mezzadri, however, does not state that payment be made.
    Instead, Mr. Mezzadri demands that Medical Depot notify past consumers of “their right to request an appropriate
    remedy from you, and then provide that remedy within a reasonable time to any consumers who request it.”
    9
    Pl.’s Compl. ¶24.
    10
    
    Id. 11 Mem.
    of Law in Supp. of Pl. Medical Depot, Inc.’s Mot. for Summ. J. (“Pl.’s Br.”), Ex. E, p. 2, n.1.
    12
    
    Id. ¶25. 13
       Def.’s Br. App’x at A002.
    4
    Accordingly, RIC is the claims-made D&O insurer for Medical Depot for the period of June 15,
    2013 through June 15, 2015.
    Medical Depot was served on September 2, 2014, within the Renewal Policy’s coverage
    timeline.14 Medical Depot notified RIC of the Amended Complaint on September 9, 2014.15
    RIC denied coverage on three separate occasions: September 18, 2014; October 20,
    2014; and December 29, 2014.16 RIC stated bases for the denials relate to the timeliness of
    Medical Depot’s written notice of the claim by Mr. Mezzadri. First, Medical Depot allegedly
    failed to timely notify RIC of the Demand Letter. Second, the three underlying events (Demand
    Letter, Initial Complaint, and Amended Complaint) all relate to the same set of facts: Medical
    Depot allegedly misrepresented the sling’s quality. RIC contends that the Initial Complaint and
    the Amended Complaint claims relate back to the untimely-notified Demand Letter. Last,
    Medical Depot’s Human Resources Director’s knowledge of the Initial Complaint triggered
    Medical Depot’s duty to notify RIC pursuant to the Notice Provision; Medical Depot’s failure to
    timely notify RIC obviated RIC’s duty to defend.17
    The parties did not provide facts to the Court regarding what, if any, prejudice RIC
    suffered as a result of receiving notice of Mr. Mezzadri’s claim on September 9, 2014.
    RELEVANT PORTION OF INSURANCE POLICIES
    The Court has reviewed the Policy and the Renewal Policy provided by the parties in
    briefing. The Court believes the following sections of the Policy to be the most relevant. From
    the “New York – Amendatory:”
    This endorsement modifies insurance provided under the following:
    14
    
    Id. 15 Id.
    ¶28.
    16
    Pl.’s Br. Exs. D–F.
    17
    See, e.g., 
    Id. Ex. D,
    at 2–3.
    5
    DIRECTORS AND OFFICERS LIABILITY POLICY – PRIVATE COMPANY
    1.     SECTION I. – INSURING AGREEMENTS, A., B. and C. are deleted and
    replaced by the following:
    A.    With the Insured Person that if a Claim for a Wrongful Act is first made against
    any Insured Person during the Policy Period, or any subsequent renewal of this
    policy or during any applicable extension period and reported in accordance with
    SECTION V. – CONDITIONS, C. Notice of Claim or Circumstance of this
    policy, the Insurer will pay on behalf of such Insured Person all Loss such
    Insured Person is legally obligated to pay, except and to the extent that the
    Insured Organization is required or permitted to indemnify such Insured
    Persons.
    B.    With the Insured Organization that if a Claim for a Wrongful Act is first made
    against any Insured Person during the Policy Period, or any subsequent renewal
    of this policy or during any applicable extension period and reported in
    accordance with SECTION V. – CONDITIONS, C. Notice of Claim or
    Circumstance of this policy, the Insurer will pay on behalf of the Insured
    Organization all Loss for which the Insured Organization is required or
    permitted to indemnify the Insured Person.
    C.    With the Insured Organization that if a Claim for a Wrongful Act is first made
    against the Insured Organization during the Policy Period, or any subsequent
    renewal of this policy or during any applicable extension period and reported in
    accordance with SECTION V. – CONDITIONS, C. Notice of Claim or
    Circumstance of this policy, the Insurer will pay on behalf of the Insured
    Organization all Loss the Insured Organization is legally obligated to pay.
    2.     SECTION III. – DEFINITIONS, B. Claim is deleted and replaced by the
    following:
    B.    Claim, either in the singular or the plural, means:
    1.     A written demand for monetary relief;
    2.     A civil, criminal, administrative, regulatory or arbitration proceeding for
    monetary relief which is commenced by:
    a.      Service of a complaint or similar pleading;
    b.      Return of an indictment (in the case of a criminal proceeding); or
    c.      Receipt of a notice of charges;
    3.     An administrative or regulatory investigation when conducted by the
    Equal Employment Opportunity Commission (“EEOC”) or similar state,
    local or foreign agency, which is commenced by the filing of a notice of
    charges, service of a complaint or similar document of which notice has
    been given to the Insured.
    6
    3.       SECTION V. – CONDITIONS, C. Notice of Claim or Circumstance is deleted
    and replaced by the following:
    C.       Notice of Claim or Circumstance
    1.       If, during the Policy Period or Discovery Period (if applicable), any
    Claim is first made, it shall be a condition precedent to the Insurer’s
    obligation to pay, that the Insured give written notice of such Claim to the
    Insurer (via certified mail at the address shown on the Declarations Page),
    as soon as practicable after such Claim is first made, but in no event shall
    such notice be given later than thirty (30) days after either the expiration
    date or any earlier cancellation date of this policy.
    2.       If, during the Policy Period or Discovery Period (if applicable), any
    Insured first becomes aware of any facts or circumstances which may
    reasonably be expected to give rise to a Claim against any Insured and, as
    soon as practicable thereafter, but before the expiration date or any earlier
    cancellation date of this policy, gives to the Insurer written notice (via
    certified mail at the address shown on the Declarations Page), of such
    facts or circumstances along with the full particulars described below, then
    any Claim subsequently made against any Insured arising out of such
    facts or circumstances will be deemed first made during the Policy
    Period. The written notice shall include, at a minimum:
    a.      The names or identity of the potential claimants and a detailed
    description of the specific alleged Wrongful Act; and
    b.      The circumstances by which the Insured first became aware of the
    specific alleged Wrongful Act.
    3.       Notice given by or on behalf of the Insured Persons, or written notice by
    or on behalf of the injured party or any other claimant, to any licensed
    agent of the Insurer in the state of New York, with particulars sufficient
    to identify the Insured, shall be deemed notice to the Insurer. Failure to
    give any notice within the time prescribed herein shall not invalidate any
    Claim made by the Insured or by any other claimant if it shall be shown
    not to have been reasonably possible to give such notice within the
    prescribed time period and notice was given as soon as was reasonably
    possible.18
    18
    Def.’s Br. App’x at A024-A025. RIC also cites to an earlier section of the Policy which is substantially similar
    but has a sixty (60) day period in the “Notice of Claim or Circumstance” subsection. 
    Id. at A007.
    The plain
    language of the Policy, however, provides that this New York – Ambulatory endorsement modifies the earlier
    language in the Policy. However, the Policy also contains another Notice provision that may have been superseded.
    
    Id. at A051.
    The Court thinks it interesting that RIC does not know the controlling provision. The Court does not
    believe it makes a difference here as to the number of day (thirty (30) versus sixty (60)). It could make a difference
    as to knowledge on the part of Medical Depot because A024-A025, unlike A007, does not reference “the Insured’s
    CEO, CFO, GC, or HR Director first becomes aware of the Claim…” Compare 
    id. at A007
    with A024-25 and
    A051.
    7
    Another relevant section of the Policy is the “New York Regulation 121 Disclosure
    Supplement” This section provides:
    The words “Us” and “We” as used in this Supplement means the Company issuing the
    Policy. “You” or “Your” means the Insured named on the Declarations Page of the
    Policy.
    1.       Claims-Made Relationship
    “Claims-made Relationship” means the period of time between the effective date
    of the first claims-made policy between Us and You and the cancellation and
    nonrenewal of the last consecutive claims-made policy between Us and You,
    where there has been no gap in coverage and does not include any period covered
    by Discovery Period coverage. During the first several years of this “claims-made
    relationship”, claims-made rates are comparatively lower than rates for
    occurrence policies. However, You can expect substantial annual premium
    increases; independent of overall rate level increases, until the “claims made
    relationship” reaches maturity.
    3.       Claims-Made Policy
    Under a Claims-Made policy, coverage is provided for liability ONLY IF THE
    CLAIM FOR DAMAGES IS FIRST MADE AGAINST THE INSURED AND
    REPORTED TO US IN WRITING DURING THE POLICY PERIOD, ANY
    SUBSEQUENT RENEWAL AND ANY APPLICABLE DISCOVERY PERIOD.
    All coverage ceases upon termination of this policy, except for the Automatic
    Discovery Period, and if You purchase an Optional Discovery Period.19
    The Court also finds relevant to the parties’ arguments a portion of the “Limitation,
    Retention, Payment of Loss” section of the Policy. This subsection provides the following:
    3.       All Claims based on, arising out of, directly or indirectly resulting from, in
    consequence of, or in any way involving the same or related facts, circumstances,
    situations, transactions or events, or the same or related series of facts,
    circumstances, situations, transactions or events, shall be deemed to be a single
    Claim for all purposes under this policy, shall be subject to the Retention stated in
    Item 4. of the Declarations Page, and shall be deemed first made when the earliest
    of such Claims is first made, regardless of whether such date is before or during
    the Policy Period.20
    19
    Def.’s Br. App’x at A040.
    20
    Id at A050.
    8
    The Policy does contain a choice of law provision. This provision is entitled “Governing
    Law Clause and provides:
    S.       Governing Law Clause
    This policy shall, to the extent permitted by applicable law, be construed in
    accordance with the laws of the state or jurisdiction of incorporation or
    organization of the Insured Organization or, in the case of matters pertaining to a
    Subsidiary, the laws of the state or jurisdiction of incorporation or organization
    thereof.21
    PROCEDURAL STATUS
    On April 14, 2015, Medical Depot filed this action. On June 4, 2015, RIC answered. On
    January 21, 2016, the parties stipulated to stay discovery and establish a cross-summary
    judgment briefing schedule.22 On February 10, 2016, Medical Depot filed its Memorandum of
    Law in Support of Plaintiff Medical Depot, Inc.’s Motion for Summary Judgment (“Medical
    Depot Motion” or “Pl.’s Br.”), and Defendant filed RSUI Indemnity Company’s Opening Brief
    in Support of its Motion for Summary Judgment (“RIC Motion” or “Def.’s Br.”). On March 9,
    2016, Medical Depot filed its Plaintiff Medical Depot, Inc.’s Answer to Defendant RSUI
    Indemnity Company’s Motion for Summary Judgment (“Pl’s, Opp.”), and Defendant filed its
    RSUI Indemnity Company’s Brief in Response to Medical Depot Inc.’s Motion for Summary
    Judgment (“Def.’s Opp.”). On March 23, 2016, Medical Depot filed its Plaintiff Medical Depot,
    Inc.’s Reply to Defendant RSUI Indemnity Company’s Brief in Response (“Pl.’s Rep.”), and
    Defendant filed RSUI Indemnity Company’s Reply Brief in Support of its Motion for Summary
    Judgment (“Def.’s Rep.”). The Court heard oral argument on June 22, 2016. At the end of the
    hearing, the Court took the matters under advisement and reserved decision.
    21
    
    Id. at A054.
    22
    Stipulation Revising Section IV of the Case Management Order, Jan. 21, 2016 (D.I. 26).
    9
    This is the Court’s decision on the Medical Depot Motion and the RIC Motion. For the
    reasons set forth below, the Court will GRANT in part and DENY in part both the Medical
    Depot Motion and the RIC Motion.
    LEGAL STANDARD
    Summary judgment is granted only if the moving party establishes that there are no
    genuine issues of material fact in dispute and judgment may be granted as a matter of law.23 All
    facts are viewed in a light most favorable to the non-moving party.24 Summary judgment may
    not be granted if the record indicates that a material fact is in dispute, or if there is a need to
    clarify the application of law to the specific circumstances.25 When the facts permit a reasonable
    person to draw only one inference, the question becomes one for decision as a matter of law.26 If
    the non-moving party bears the burden of proof at trial, yet “fails to make a showing sufficient to
    establish the existence of an element essential to that party’s case,” then summary judgment may
    be granted against that party.27
    Where the parties have filed cross motions for summary judgment and have not argued
    that there are genuine issues of material fact, “the Court shall deem the motions to be the
    equivalent of a stipulation for decision on the merits based on the record submitted with the
    motions.”28 Neither party’s motion will be granted unless no genuine issue of material fact exists
    and one of the parties is entitled to judgment as a matter of law.29
    23
    Super. Ct. Civ. R. 56(c).
    24
    Burkhart v. Davies, 
    602 A.2d 56
    , 58–59 (Del. 1991).
    25
    Super. Ct. Civ. R. 56(c).
    26
    Wooten v. Kiger, 
    226 A.2d 238
    , 239 (Del. 1967).
    27
    Celotex Corp. v. Catrett, 
    477 U.S. 317
    , 322 (1986).
    28
    Super. Ct. Civ. R. 56(h).
    29
    E.I. DuPont de Nemours and Co. v. Medtronic Vascular, Inc., 
    2013 WL 261415
    , at *10 (Del. Super. Jan. 18,
    2013).
    10
    MEDICAL DEPOT’S CONTENTIONS
    Medical Depot contends that the Amended Complaint is the only claim under the
    policies. Medical Depot contends the Demand Letter is not a claim because Mr. Mezzadri did
    not demand monetary relief. Further, Medical Depot contends Mr. Mezzadri’s Initial Complaint
    is not a claim because it was never served on Medical Depot.
    Medical Depot also contends that both the Policy and the Renewal Policy cover this
    claim. The policies’ insuring agreement endorsements state:
    [I]f a Claim for a Wrongful Act is first made against the Insured Organization
    during the Policy Period, or any subsequent renewal of this policy or during any
    applicable extension period and reported in accordance with [the Notice
    Provision] of this policy, the Insurer will pay on behalf of the Insured
    Organization all Loss the Insured Organization is legally obligated to pay.30
    Medical Depot argues that the claim was made during the Renewal Policy’s policy period,
    triggering the aforementioned clause. Alternatively, Medical Depot contends the claim triggers
    the Policy because the claim was made during a subsequent renewal of the Policy and reported to
    RIC in accordance with the Notice Provision.
    RIC’S CONTENTIONS
    RIC contends Medical Depot did not timely notify RIC of the Demand Letter. Second,
    RIC contends that the Initial Complaint is a written demand for monetary relief and a civil suit.
    Medical Depot’s HR Director knew about Mr. Mezzadri’s unserved Initial Complaint. Medical
    Depot is not entitled to coverage for failure to timely notify RIC. Third, RIC contends Mr.
    Mezzadri’s Amended Complaint relates back to the Demand Letter. RIC contends the Amended
    Complaint involves the same facts as the Demand Letter. RIC argues that because Medical
    Depot never timely notified RIC of the Demand Letter, it cannot notify RIC of a later, related
    claim.
    30
    Def.’s Br. App’x at A024; see also 
    id. at A086.
    11
    Alternatively, RIC argues no coverage exists because Mr. Mezzadri’s claim relates back
    to a similar action. In 2011, Karen Swisher filed a wrongful death, products liability, and
    negligence lawsuit against Medical Depot in the Superior Court of California in and for the
    County of San Diego.31 Ms. Swisher alleged her husband suffered fatal head trauma when
    multiple straps on his full-body sling failed. Ms. Swisher further alleged that Medical Depot
    intentionally and/or recklessly advertised that the slings were made of strong polyester, rather
    than weaker polypropylene. RIC alleges that Mr. Mezzadri’s class action lawsuit relates back to
    Ms. Swisher’s wrongful death claim because there is an overlap in several misrepresentations:
    both allege defective medical straps and intentional misrepresentation about the straps’
    capabilities.
    DISCUSSION
    A.      DELAWARE CONTRACT INTERPRETATION
    Initially, the Court holds that Delaware law applies in this case. The policies’ governing
    law provision states:
    This policy shall, to the extent permitted by applicable law, be construed in accordance
    with the laws of the state or jurisdiction of incorporation or organization of the Insured
    Organization[.]32
    In Delaware, the Court will recognize the choice of law agreed upon by the parties in the contract
    if the choice of governing law bears some material relationship to the transaction.33 Medical
    Depot is a Delaware corporation. Moreover, this case involves a D&O policy for a Delaware
    corporation. The Court understands that Medical Depot’s principal place of business is in New
    York; however, Delaware law bears a material relationship to the transaction.
    31
    
    Id. at A311–332.
    32
    
    Id. at A054;
    see also 
    id. at A116.
    33
    Annan v. Wilmington Trust Co., 
    559 A.2d 1289
    , 1293 (Del. 1989).
    12
    Insurance policies “are construed as a whole, to give effect to the parties’ intentions.”34
    In other words, the Court is to interpret the insurance policy through a reading of all of the
    relevant provisions of the contract as a whole, “and not on any single passage in isolation.”35
    Moreover, an interpretation that gives effect to all the terms of an insurance policy is preferable
    to any interpretation that would result in a conclusion that some terms are uselessly repetitive. 36
    The Court is also to interpret an insurance policy in a manner that does not render any provisions
    “illusory or meaningless.”37
    Where the language of an insurance policy is “clear and unambiguous, the parties’ intent
    is ascertained by giving the language its ordinary and usual meaning.”38 Ambiguous insurance
    policy language is construed in the insured’s favor – i.e., under the doctrine of contra
    proferentem, the language of an insurance policy must be construed most strongly against the
    insurance company that drafted the policy.39 This is because insurance contracts are contracts of
    adhesion.40 An insurance policy is ambiguous when the provisions at issue “are reasonably or
    fairly susceptible of different interpretations or may have two or more different meanings.”41 An
    insurance policy is not ambiguous merely because the parties do not agree on the proper
    construction.42
    34
    AT&T Corp. v. Faraday Capital Ltd., 
    918 A.2d 1104
    , 1108 (Del. 2007).
    35
    O’Brien v. Progressive Northern Ins., 
    785 A.2d 281
    , 287 (Del. 2001).
    36
    
    Id. 37 Id.
    (quoting from Sonitrol Holding Co. v. Marceau Investissements, 
    607 A.2d 1177
    , 1183 (Del. Super. 1992)).
    38
    Faraday Capital 
    Ltd., 918 A.2d at 1108
    .
    39
    
    O’Brien, 785 A.2d at 288
    ; see also Weiner v. Selective Way Ins. Co., 
    793 A.2d 434
    , 440 (Del. Super. 2002).
    40
    See State Farm Mut. Auto. Ins. Co. v. Johnson, 
    320 A.2d 345
    , 347 (Del. 1974)(holding that an insurance contract
    is “an adhesion contract, not a truly consensual agreement.”).
    41
    
    Weiner, 793 A.2d at 440
    .
    42
    
    O’Brien, 785 A.2d at 288
    .
    13
    Coverage language is interpreted broadly to protect the insured’s objectively reasonable
    expectations.43 Exclusionary clauses, on the other hand, are “accorded a strict and narrow
    construction.”44 Even so, courts will give effect to exclusionary language where it is found to be
    “specific,” “clear,” “plain,” “conspicuous” and “not contrary to public policy.” 45 The Court also
    recognizes that case law exists that permits judicial application of the reasonable expectation
    doctrine to fulfill an insured’s expectations even where those expectations contravene the
    unambiguous, plain meaning of exclusionary clauses. 46
    B.      THE INITIAL COMPLAINT CONSTITUTES A CLAIM UNDER THE POLICY
    a.      THE DEMAND LETTER IS NOT A CLAIM PER THE POLICIES’ WRITTEN TERMS
    The policies define a claim as, inter alia, a written demand for monetary relief. The
    Demand Letter is not a written demand for monetary relief. The Demand Letter does demand
    that Medical Depot bring its operations into compliance with applicable state law. It also
    demands that Medical Depot stop marketing its products incorrectly. Mr. Mezzadri used the
    word demand four times in his Demand Letter. But, Mr. Mezzadri never demanded money. The
    Court does understand that Mr. Mezzadri goes on at one point and contends that one “appropriate
    remedy” could be a full refund of the sling’s purchase price, shipping and handling. Mr.
    Mezzadri, however, does not state that payment be made. Instead, Mr. Mezzadri demands that
    Medical Depot notify past consumers of “their right to request an appropriate remedy from you,
    and then provide that remedy within a reasonable time to any consumers who request it.”
    43
    AT&T Corp. v. Clarendon Am. Ins. Co., C.A. No. 04C-11-167(JRJ), 
    2006 WL 1382268
    , at *9 (Del. Super. April
    25, 2006), rev’d in part on other grounds, AT&T Corp. v. Fraday Capital Ltd., 
    918 A.2d 1104
    (Del. 2007).
    44
    
    Id. 45 Id.
    46
    Id.at *9, n. 123 (citing and reviewing cases that utilized the “reasonable expectation doctrine”).
    14
    First Bank of Delaware v. Fidelity and Deposit Company of Maryland47 discussed an
    example of a “written demand letter for monetary relief.” In First Bank, plaintiff sued its insurer
    for the insurer’s failure to cover assessments plaintiff paid to Visa and MasterCard. Visa notified
    plaintiff that Visa owed approximately $1.38 million for losses on October 30, 2009.48 Plaintiff
    then reimbursed Visa and MasterCard for losses occurred during a data breach.
    Plaintiff and the insurance company filed cross-motions for summary judgment. Plaintiff
    contended its insurer had to pay for the loss due to the policy’s language. The policy’s payments
    provision stated: “The Insurer will pay on behalf of the insured all loss resulting from [a written
    demand for monetary damages] first made against the Insured during the policy period. . ....”49
    The First Bank Court found that Visa’s October 30, 2009 letter to Plaintiff constituted a policy-
    triggering “claim” because it was a written demand for monetary damages.50
    RIC tacitly admits the Demand Letter is not a claim for monetary relief due to
    California’s Civil Code.51 As a condition precedent to the filing of any civil suit, Mr. Mezzadri
    first had to request equitable relief pursuant to California Civil Code Section 1782.52 Mr.
    Mezzadri’s Demand Letter may have been a precursor to a lawsuit for monetary relief; however,
    that letter could not be a written demand for monetary relief. At most, the Court finds that the
    Demand Letter is a demand that constituted a fact or circumstance “which may reasonably be
    expected to give rise to a Claim against” Medical Depot. Such a “fact or circumstance” does not
    implicate the notice deadline provisions of the Policy and, instead, deals with a situation where a
    47
    
    2013 WL 5858794
    (Del. Super. Oct. 30, 2013).
    48
    
    Id. at *2.
    49
    
    Id. at *3.
    50
    
    Id. at *4.
    51
    See Def.’s Rep. at 10–11 (“[B]efore Mr. Mezzadri could commence the Mezzadri Action, he was required [by
    Civil Code 1782] to notify Medical Depot and demand a remedy[.]”).
    52
    See Benson v. S. California Auto Sales, Inc., 
    192 Cal. Rptr. 3d 67
    , 72 (Cal. Ct. App. 2015) (citing Morgan v. AT &
    T Wireless Services, Inc., 
    99 Cal. Rptr. 3d 768
    , 788 (Cal. Ct. App. 2009)) (“[Section 1782’s notice] requirement exists
    in order to allow a defendant to avoid liability for damages if the defendant corrects the alleged wrongs within 30
    days after notice, or indicates within that 30–day period that it will correct those wrongs within a reasonable time.”).
    15
    “Claim” made after the expiration date of the Policy would relate back to a time during the
    Policy Period.53
    b.       THE MARCH 27, 2014 INITIAL COMPLAINT IS A CLAIM UNDER THE PLAIN
    LANGUAGE OF THE POLICY
    RIC alleges that the Initial Complaint is a Claim because it is a written demand for
    monetary damages. Although the Initial Complaint was unserved, Medical Depot’s Human
    Resources Director knew about the filing of that complaint, learning of its existence from
    Medical Depot’s counsel.54 RIC argues that the Initial Complaint is a Claim as it is a written
    demand for monetary relief and that Medical Depot’s failure to provide timely notice obviated
    RIC’s duty to defend. Medical Depot counters by arguing that the Policy provides, when a civil
    action is involved, that a “Claim” does not exist until after service of the Initial Complaint
    (which did not occur), or, as here, the service of the Amended Complaint.
    The Court holds that RIC’s position is supported by the plain language of the Policy. In
    addition to a written demand for monetary relief, the Policy also defines a Claim as a “civil
    proceeding for monetary relief which is commenced by Service of a complaint or similar
    pleading.”55 The parties do not dispute that Mr. Mezzadri never served the Initial Complaint on
    Medical Depot. The parties, however, do not contend that the Initial Complaint failed to demand
    monetary relief from Medical Depot, or that the Initial Complaint was not in writing. The Policy
    states that a Claim can be a written demand, a served complaint or a notice of charges. The
    Policy does not exclude an unserved complaint for monetary damages from the definition of
    Claim. While the Initial Complaint had not been served, the Initial Complaint is a written
    demand for monetary relief.
    53
    Def.’s Br. App’x at A007, A024-25 and/or A051.
    54
    
    Id. at A215.
    55
    
    Id. at A024;
    see also 
    id. at A086.
    16
    Neither party cited Delaware case law on this issue. RIC cited HealthSmart Benefit
    Solutions, Inc. v. Principia Underwriting56 for the proposition that an initial complaint can
    constitute a written demand for monetary relief. In HealthSmart, plaintiff sought coverage for an
    underlying lawsuit from its claims-made professional liability insurer, Flectat.57 The policy
    period was December 31, 2012–December 31, 2013.58 Plaintiff was added to the underlying
    lawsuit on December 18, 2013, and served on January 15, 2014.59
    The HealthSmart policy defined a claim as “a written demand or service of civil
    proceedings by one or more claimants seeking any of the following: monetary damages,
    injunctive relief, retraction or correction, arbitration or mediation.”60 Flectat moved for
    summary judgment on its denying coverage, asserting that the claim occurred when plaintiff was
    served, after the policy expired.61 Plaintiff argued that the amended complaint was a “written
    demand,” and covered by the policies. So, the policy covered the claim.62
    The HealthSmart Court agreed with the plaintiff and held that the amended complaint
    constituted a written demand. The HealthSmart Court noted that while the insurance policy
    defined “claim” as service of civil proceedings, the definition also lists a “written demand”
    against the insured.63 The HealthSmart Court then went on to deny Flectat’s motion, holding
    that the written demand does not require that the insured “discover, receive, be served, or
    otherwise [be] provided” the demand.64 The court stated the definition merely acknowledges the
    56
    
    2015 WL 339524
    (W.D. La. Jan. 23, 2015).
    57
    
    Id. at *1.
    58
    
    Id. 59 Id.
    60
    
    Id. at *2.
    61
    
    Id. at *3.
    62
    
    Id. 63 Id.
    64
    
    Id. 17 distinction
    between the date a claim is made against the insured and the date the insurer receives
    written notice of the claim.65
    Few Delaware Courts have analyzed scenarios in which a “claim” can fall under two
    definitions. In United Westlabs, Inc., et al., v. Greenwich Insurance Company, et al.,66 plaintiffs
    (“UWL”) sought coverage from their insurers regarding a dispute with another entity, Seacoast
    Laboratory Data Systems (“Seacoast”). UWL sued Seacoast for breach of contract. Seacoast
    filed counterclaims.
    UWL obtained coverage from Greenwich.67 The Greenwich policy defined a claim as
    “(1) any written notice received by an insured that any person or entity intends to hold any
    Insured responsible for a Wrongful Act, including any such notice seeking monetary or non-
    monetary relief; or (2) any civil proceeding in a court of law or equity, or arbitration.”68 The
    United Westlabs Court held that Seacoast’s counterclaims constituted a claim under both
    Greenwich claim definitions: it was a civil proceeding and a written notice.69
    In Hurley v. Columbia Cas. Co.,70 an underlying lawsuit’s complaint was forwarded
    directly to Hurley, hoping to spur out-of-court settlement discussions.71 Plaintiffs sought
    coverage from their D&O insurer.72 The policy’s claim definition was: (1) a civil, criminal or
    administrative adjudicatory proceeding, or (2) a written demand for monetary damages. 73
    65
    
    Id. 66 2011
    WL 2623932 (Del. Super. Jul. 1, 2011).
    67
    
    Id. at *4.
    68
    
    Id. 69 Id.
    at *13.
    70
    
    976 F. Supp. 268
    (D. Del. 1997).
    71
    
    Id. at 270.
    72
    
    Id. 73 Id.
    at 274.
    18
    Notably, the claim definition did not require service. The parties ultimately stipulated that the
    draft complaint constituted a written demand for monetary damages.74
    The Court agrees with the straightforward analysis used in United Westlabs and
    HealthSmart. The Initial Complaint is a written demand and, if it had been served, it also would
    have constituted a civil proceeding commenced by service of a complaint.
    c.       THE JUNE 12, 2014 AMENDED COMPLAINT IS A CLAIM
    The parties agree Medical Depot was served with the Amended Complaint on September
    2, 2014. The parties also agree that Medical Depot notified RIC on September 9, 2014.
    Pursuant to the policies’ plain terms, the Amended Complaint is a Claim.
    d.       UNLESS RIC CAN SHOW PREJUDICE, MEDICAL DEPOT IS ENTITLED TO
    COVERAGE UNDER THE POLICY EVEN THOUGH MEDICAL DEPOT DID NOT
    PROVIDE NOTICE “AS SOON AS PRACTICABLE” AS THE POLICY WAS RENEWED
    AND MEDICAL DEPOT PROVIDED NOTICE DURING THE SUBSEQUENT RENEWAL
    OF THE POLICY.
    The Policy is a claims-made policy. The distinction between an occurrence policy and a
    claims-made policy relates to the insured risk.75 In an occurrence policy, the insured risk is the
    “occurrence” itself. Once the occurrence takes place, coverage will attach even though the claim
    may not be made until some later date.76 In a claims-made policy, it is the making of the “claim”
    which is the event and risk being insured and, subject to policy terms, regardless of when the
    “occurrence” took place.77
    As stated in Homsey Architects, Inc. v. Harry David Zutz Ins., Inc.:
    The purpose of a claims-made policy is to minimize the time between the insured
    event and the payment. For that reason, the insured event is the claim being made
    against the insured during the policy period and the claim being reported to the
    74
    
    Id. 75 Homsey
    Architects, Inc. v. Harry David Zutz Ins., Inc., C.A. No. 96C-06-082-JOH, 
    2000 WL 973285
    . at *12 (Del.
    Super. May 25, 2000).
    76
    See id. at 
    2000 WL 973285
    , at *13.
    77
    See 
    id. 19 insurer
    within that same period or a slightly extended, and specified, period. If a
    claim is made against an insured, but the insurer does not know about it until
    years later, the primary purpose of insuring claims rather than occurrences is
    frustrated. Accordingly, the requirement that notice of the claim be given in the
    policy period or shortly thereafter in the claims-made policy is of the essence in
    determining whether coverage exists. Prejudice for an untimely report in this
    instance is not an appropriate inquiry.78
    The reasoning of Homsey Architects, Inc., and the cases reviewed and relied upon in that
    decision, is not implicated here. The Policy provides two important additional insurance policy
    sections and one important additional fact. The fact is that the Policy was renewed.79 The
    relevant insurance policy sections are contained in “New York Regulation 121 Disclosure
    Supplement.” These sections are:
    The words “Us” and “We” as used in this Supplement means the Company issuing the
    Policy. “You” or “Your” means the Insured named on the Declarations Page of the
    Policy.
    1.       Claims-Made Relationship
    “Claims-made Relationship” means the period of time between the effective date
    of the first claims-made policy between Us and You and the cancellation and
    nonrenewal of the last consecutive claims-made policy between Us and You,
    where there has been no gap in coverage and does not include any period covered
    by Discovery Period coverage.
    During the first several years of this “claims-made relationship”, claims-made
    rates are comparatively lower than rates for occurrence policies. However, You
    can expect substantial annual premium increases; independent of overall rate level
    increases, until the “claims made relationship” reaches maturity.
    3.       Claims-Made Policy
    Under a Claims-Made policy, coverage is provided for liability ONLY IF THE
    CLAIM FOR DAMAGES IS FIRST MADE AGAINST THE INSURED AND
    REPORTED TO US IN WRITING DURING THE POLICY PERIOD, ANY
    SUBSEQUENT RENEWAL AND ANY APPLICABLE DISCOVERY PERIOD.
    78
    Id., 
    2000 WL 973285
    , at *12 (quoting from Charles T. Main v. Fireman’s Fund Ins. Co., 
    551 N.E.2d 28
    , 30
    (Mass 1990)).
    79
    Def.’s Br. App’x at A119-A129.
    20
    All coverage ceases upon termination of this policy, except for the Automatic
    Discovery Period, and if You purchase an Optional Discovery Period.80
    The clear import of these two disclosures is that RIC agreed to extend coverage
    when there is a “claims-made relationship” with Medical Depot. The claims-made
    relationship between RIC and Medical Depot is June 15, 2013 through June 15, 2015.
    Accordingly, there should be no gap in coverage for Medical Depot between June 15,
    2013 and June 15, 2015. Moreover, the “Claims-Made Policy” disclosure supplement
    provides that coverage exists if a Claim is made and reported to RIC by Medical Depot
    during the “policy period, any subsequent renewal and any applicable discovery period.”
    As discussed above, the Initial Complaint constitutes a Claim under the Policy.
    Medical Depot knew of the Initial Complaint on or about March 31, 2014. Medical
    Depot, however, did not provide notice to RIC of the underlying civil action until
    September 9, 2014 – seven days after Medical Depot was served with the Amended
    Complaint on September 2, 2014.
    The Court finds that Medical Depot did not comply with the notice provisions of
    the Policy. Medical Depot did not provide RIC with notice of the written demand for
    monetary relief (the Initial Complaint) “as soon practicable” or within thirty (30) days –
    or even sixty (60) days – of the expiration date. But, Medical Depot did provide notice
    within “any subsequent renewal.” As the Policy provides, RIC and Medical Depot are in
    a claims-made relationship, without gaps in coverage and Medical Depot did report Mr.
    Mezzadri’s Claim during any “subsequent renewal” of the Policy.
    In Delaware, an insurance policy is to be read in accord with the reasonable
    expectations of the insured.81 This is true “so far as the language” of the insurance policy
    80
    
    Id. at A040.
    21
    permits.82 Clearly, the Policy and the Renewal Policy create a two year period of claims-
    made insurance coverage. This is the claims-made relationship. Given the express
    language of the Policy and the fact that the Policy was renewed, Medical Depot has every
    right to expect that Claims made during the claims-made relationship will be covered.
    RIC’s arguments about this particular Claim – discovered but not reported during the
    Policy’s policy period then reported during the Renewal Policy’s policy period but not
    covered under either – defeats Medical Depot’s reasonable expectation that Medical
    Depot would have extended policy coverage if it renewed the Policy.
    Delaware law abhors forfeiture where to do so would deny the insured the very
    thing paid for.83 Medical Depot paid for claims-made coverage for the claims-made
    relationship spanning the period June 15, 2013 through June 15, 2015 with no gap in
    coverage. RIC’s purely technical position defeats the clearly contracted for relationship
    between the parties.
    RIC argues that the provisions of the Policy and the Policy’s Endorsements
    should control over the language in the “New York Regulation 121 Disclosure
    Statement.” For this argument, RIC relies on additional language in the “New York
    Regulation 121 Disclosure Supplement” that provides as follows:
    THIS SUPPLEMENTAL DISCLOSURE GENERALLY DISCUSSES
    CERTAIN IMPORTANT FEATURES OF THE POLICY. PLEASE READ THE
    ENTIRE POLICY CAREFULLY AND DISCUSS IT WITH YOUR
    INSURANCE AGENT OR BROKER OR OTHER PROFESSIONAL
    INSURANCE ADVISOR. THE PROVISIONS OF THE POLICY AND THE
    ENDORSEMENTS ATTACHED THERETO ARE CONTROLLING.84
    81
    State Farm Mut. Auto. Ins., Co. Johnson, 
    320 A.2d 345
    , 347 (Del. 1974).
    82
    
    Id. 83 Id.
    84
    Def.’s Br. App’x at A041.
    22
    RIC contends that this language means that the provisions of the “New York Regulation
    121 Disclosure Statement” are overridden by the Policy’s Notice of Claim or
    Circumstance provisions.
    The Court disagrees. The Court must read the Policy’s relevant provisions as a
    whole and not focus on any one single provision in isolation.85 The Notice of Claim or
    Circumstance provisions would control in the event the Policy had not been renewed.
    But, the parties agreed that the Policy’s coverage is extended in a situation where the
    Policy is renewed. Here, Medical Depot, with the agreement of RIC, renewed the Policy.
    The only place where extension of coverage is discussed in a renewal situation is in the
    “New York Regulation 121 Disclosure Statement.” As such, the Policy’s Provisions and
    Endorsements do not conflict with the disclosures of coverage made in the “New York
    Regulation 121 Disclosure Statement.”
    RIC claims that under Delaware law, an insurer does not have to show prejudice
    under a claims-made policy if the notice is untimely.86 RIC contends that notice was
    untimely under both policies and, therefore, Medical Depot is not entitled to coverage.87
    In other words, RIC argues that Medical Depot has forfeited its paid for right to coverage
    because it provided notice of the Claim to RIC approximately eighty-two (82) days after
    June 15, 2014. And, this is true even though Medical Depot paid its premium on the
    Policy, renewed the Policy, entered into the Renewal Policy, paid a premium on the
    Renewal Policy and provided notice of the Claim during the renewal period of the Policy
    (which under the Renewal Policy is June 15, 2014 through June 15, 2015). However, the
    85
    O’Brien v. Progressive Northern Ins., 
    785 A.2d 281
    , 287 (Del. 2007).
    86
    Homsey Architects, Inc. v. Harry David Zutz Ins., Inc., 
    2000 WL 973285
    , at *12–13 (Del. Super. May 25, 2000).
    87
    Def.’s Br. at *12–13.
    23
    case relied upon by RIC for this argument, Homsey Architects, Inc. v. Harry David Zutz
    Ins. Inc., does not apply under the facts of this case.
    Homsey is a case involving an untimely claim where coverage no longer was in
    place – the claims-made policy expired in 1993, the insured unilaterally resolved a claim
    in 1995 and the insured provided notice of the claim to the insurer in 1995. Here, the
    Court has found that coverage still existed at the time Medical Depot provided RIC notice
    of the Claim. The law since Homsey has developed to provide that in such
    circumstances, the insurer must demonstrate prejudice in order to prevail on an untimely
    notice argument.88
    In Antonacci v. Darwin Select Ins. Co., the court reviewed the state of the law as
    it related to untimely notice made under a claims-made insurance policy.89 The
    Antonacci Court agreed with cases like Homsey which reason that to overlay a prejudice
    requirement on a claims-made policy where the claim is made outside the policy period,
    effectively converts the policy to an occurrence policy, for which the insured has neither
    bargained for nor paid for.90 But, the Antonacci Court notes that to extend this rule to
    cases where the notice is untimely but within the policy period even when the insurer has
    not been prejudiced would, “in the words of Judge Cardozo, ‘visit venial faults with
    oppressive retribution.’” 91
    88
    See, e.g., Antonacci v. Darwin Select Ins. Co., 
    49 Conn. L. Rptr. 692
    , 
    2010 WL 2108125
    , at *4 (Conn. Super.
    2010)(engaging in analysis of decisions regarding late notice and claims-made policies); see also Arrowood Indem.
    Co. v. King, 
    39 A.3d 712
    (Conn. 2012).
    89
    Antonacci, 
    2010 WL 2108125
    , at*4.
    90
    
    Id. 91 Id.(quoting
    Jacobs & Young, Inc. v. Kent, 
    129 N.E. 889
    (N.Y. 1921)); cf. 
    Johnson, 320 A.2d at 347
    (when
    discussing forfeiture in the case of an occurrence policy, holding that “…that when an insured fails in his burden of
    proving compliance with the notice condition, before any forfeiture can result, the insurer has the burden of showing
    that it has thereby been prejudiced.”)
    24
    This Court agrees. The essence of a claims-made policy is notice to the insurer
    within the policy period. This allows the insurer certainty that when the policy period
    ends without a claim being made, the insurer will be exposed to no more liability. A
    claims-made policy also acts to minimize disputes with subsequent insurers as to when a
    triggering event as to coverage takes place. As stated in Antonacci, “[t]hese legitimate
    interests of the insurer will not be hindered by a requirement that it has to have suffered
    prejudice from a notice of claim, which, though untimely, is within the policy period. 92
    The Court has found that Medical Depot provided untimely notice of the Claim
    under the Policy. As discussed above, however, Medical Depot did provide notice within
    the period of coverage under the Policy. In this factual scenario, RIC must demonstrate
    that it was prejudiced by the untimely notice. As the parties have not provided a factual
    record regarding prejudice, the Court cannot grant full summary judgment in favor of
    either Medical Depot or RIC.
    C.         EXCLUSIONS
    To avoid coverage, RIC now has to show an exclusion applies. RIC makes two
    arguments: (i) claim backdating and (ii) similar act. The Court does not find either applies here.
    a.      CLAIM BACKDATING
    RIC contends that, if the Initial Complaint is a Claim, it relates back to the initial Demand
    Letter. Service of the Demand Letter occurred after notice requirement in the Policy. Therefore,
    RIC contends it does not have to provide coverage.
    As discussed above, the Demand Letter is not a Claim under the terms of either the
    Policy or the Renewal Policy. The Initial Complaint, therefore, cannot relate-back to the
    Demand Letter.
    92
    Antonacci, 
    2010 WL 2108125
    , at*4.
    25
    b.       SIMILAR ACT – THE SWISHER COMPLAINT
    The Policy and the Renewal Policy contain identical “deemer clauses,” which state:
    All Claims based on, arising out of, directly or indirectly resulting from, in
    consequence of, or in any way involving the same or related facts, circumstances,
    situations, transactions or events, or the same or related series of facts,
    circumstances, situations, transactions or events, shall be deemed to be a single
    Claim for all purposes under this policy, . . . and shall be deemed first made when
    the earliest of such Claims is first made, regardless of whether such date is before
    or during the Policy Period.93
    This exact language was at issue in RIC Indemnity Company v. Sempris, LLC.94 In
    Sempris, Sempris, LLC was sued by an individual for allegedly violating the Telephone
    Consumer Protection Act.95 Sempris sought coverage from its D&O insurer, RIC.96 RIC filed a
    declaratory action in this Court, seeking an order that it owed Sempris no insurance coverage,
    citing the same deemer clause found in this case.97
    RIC contended four prior lawsuits involved similar facts or circumstances, precluding
    coverage for Sempris in the Toney lawsuit.98 None involved alleged violations of the Telephone
    Consumer Protection Act. The Sempris Court found:
    [T]he Prior Lawsuits are not related to the Toney Lawsuit. The Prior Lawsuits all
    arise out of a plaintiff contacting a third-party product vendor, and in that same
    transaction, the third party enrolls the plaintiff in, and initiates billing for,
    membership in a Sempris Membership Program. . . .Toney placed an online
    order[, and] was contacted by [a third-party telemarketer]. . . .It is this initiation
    of contact . . .which gave rise to the Toney Lawsuit. Further, Ms. Toney never was
    enrolled in a Sempris Membership Program, separating her from the fraud-based
    claims of the Prior Lawsuits.99
    93
    Def.’s Br. App’x at A050; see also 
    id. A112. 94
       
    2014 WL 4407717
    (Del. Super. Sept. 3, 2014).
    95
    
    Id. at *1.
    96
    
    Id. 97 Id.
    98
    
    Id. at *4–6.
    99
    
    Id. at *7.
    26
    The Swisher action and the Mezzadri action are different. The Swisher action was a
    wrongful death and products liability action.100 Swisher sought redress for the sling’s causing a
    death. The Initial Complaint and Amended Complaint are a class action lawsuit alleging
    violations of California’s Business & Professions Code sections 17200 and 17500, and Civil
    Code 1750, et seq.101 Mr. Mezzadri is seeking redress for buying the sling. Mr. Mezzadri never
    claimed that the sling caused him physical harm. The two actions are not fundamentally
    identical. Mr. Mezzadri’s claim does not relate back to the Swisher action.
    CONCLUSION
    For the foregoing reasons, Medical Depot’s Motion for Summary Judgment is
    GRANTED in part and DENIED in part, and RIC Indemnity Company’s Motion for Summary
    Judgment is GRANTED in part and DENIED in part.
    The parties are to provide a status report to the Court within thirty (30) days of the date of
    this Opinion on whether (i) summary judgment motions on the issue of prejudice would resolve
    this civil action, or (ii) the Court should set the matter for trial on the factual issue of prejudice.
    IT IS SO ORDERED.
    /s/ Eric M. Davis
    Eric M. Davis, Judge
    100
    See Def.’s Br. App’x at A313–A328.
    101
    
    Id. A136–A158 (Mr.
    Mezzadri’s Amended State Court Complaint, filed June 12, 2014); see also 
    id. at A335–
    A362 (Mezzadri’s Second Amended District Court Complaint, filed March 4, 2015).
    27