Delaware Veterans Home v. Dixon ( 2016 )


Menu:
  • IN THE SUPERIOR COURT OF THE STATE OF DELAWARE
    DELAWARE VETERANS HOME,
    . C.A. No. K15A-12-001 WLW
    Employer-Appellant, : Kent County
    v.
    MONICA DIXON,
    Employee-Appellee.
    Submitted: August 18, 2016
    Decided: November 4, 2016
    OPINION
    On Appeal from the Decision of
    The Industrial Accident Board
    of the State of Delaware
    Reversed and Remana'ed
    Andrew M. Lukashunas, Esquire of Tybout Redfearn & Pell, Wilmington, Delaware;
    attorney for Employer-Appellant.
    Walt F. Schrnittinger, Esquire of Schmittinger & Rodriguez, P.A., Dover, Delaware;
    attorney for Employee-Appellee.
    WITHAM, R.J.
    Delaware Veterans Home v. Monica Dz``xon
    C.A. No. KlSA-lZ-OOl WLW
    November 4, 2016
    Employer/Appellant Delaware Veterans Home appeals from a decision and
    award of the Industrial Accident Board (the “Board”). In that decision, the Industrial
    Accident Board directed the insurance carrier and physicianl to “communicate and
    determine the proper [billing] codes for the remaining unpaid procedures” and
    awarded attorney’s fees and a medical witness fee to Claimant/Appellee Monica
    Dixon.
    Because the Board incorrectly applied the law, rendered a Vague adjudication,
    and failed to base its findings on substantial evidence, the decision of the Board is
    REVERSED and REMANDED for further proceedings.
    ACTUAL AND PROCEDURAL BACKGROUND
    Monica Dixon was injured in a work accident on August 23, 2010, while
    working for Delaware Veterans Home. As the Board noted in its decision: “[She]
    sustained injuries to her low back and has undergone several surgeries, including: L4-
    5 diskectomy, decompression with a disk replacement; and L3-4 fusion . . . . ”2 The
    dispute that gave rise to this appeal involves a surgery that was performed on January
    29, 2014.
    The Employer acknowledges that the surgery was compensable but disputes
    the amount owed to both the provider, Dr. Ali Kalamchi, and his physician assistant,
    Russell Queen. Dr. Kalamchi performed a surgery that has alternately been described
    by the Employer as an “L3 -4 revision surgery that contemplated re-instrumenting that
    1 Neither of whom were parties.
    2 Dixon v. Del. Veterans Home, IAB Hearing No. 1358419, at l (Nov. l6, 2015).
    2
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    level”3 or by the Board as an “exploration, revision and re-instrumentation of the
    fusion.”4 lt is the exact description of the surgery performed, as well as whether there
    was a proper coding for the surgery, that lies at the heart of the dispute below.
    I. The Billing Dispute
    On January 29, 2014, Dr. Kalamchi submitted an Operative Report and Health
    Insurance Claim Form to the Employer through its third-party administrator, PMA
    (originally “Pennsylvania Manufacturers’ Association”). Dr. Kalamchi indicated that
    he had performed a procedure which included a laminectomy (code 22612) and
    arthrodesis, or fusion (63047). He further charged to explore the fusion (22830),to
    remove existing instrumentation (22852), and for spinal fixation (22841).
    On February 24 and February 26, PMA supplied Dr. Kalamchi with
    Explanation of Benefits (EOB) forms. The EOBs indicated that PMA had evaluated
    the charges under the Delaware Health Care Payment System and would be making
    payment only for codes 22612 (laminectomy) and 63047 (arthrodesis). PMA left
    codes 22830, 22852, and 22841 unpaid as “bundled” charges.
    Dr. Kalamchi appealed the denials and resubmitted on March 13 and March 16,
    2014, providing pages from a CPT coding textbook to show that at least code 22841
    should be paid. PMA continued to deny payment.
    The Claimant ultimately filed a Petition to Determine Additional Compensation
    Due before the Board to resolve the billing dispute.
    3 Employer-Below, Appellant’s Opening Br. on Appeal 3.
    4 Dixon, IAB Hearing No. 1358419, at 2.
    3
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    II. T he Board Proceedings and Award
    In preparation for the hearing, Dr. Kalamchi was deposed and provided his
    description of the surgery, as discussed above. He explained that he personally
    selected the codes to be charged and opined that the codes he selected were not
    bundled.
    At the hearing before the Board, the Employer offered the testimony of Krista
    Lenig, an employee of PMA. Ms. Lenig explained that she reviews bills for
    compliance with the Delaware Health Care Payment System, applying the National
    Correct Coding Initiative (NCCI) Policy Manual and the American Medical
    Association (AMA)’s Current Procedural Terminology (CPT).
    With respect to the denied charges, Ms. Lenig explained that code 22841 is
    never separately billable, and was contemplated within codes 63047 and 22612. She
    also testified that code 22830 is bundled within code 22852, which in turn is bundled
    into the master code 63047.
    The Board’s decision described the procedure in detail. lt placed significant
    weight on the doctor’s testimony and Ms. Lenig’s apparent admission that “the issue
    is that the wrong codes were given - not that the doctor is not owed the amounts
    charged.”5
    5 Dixon, IAB Hearing No. 1358419, at 7. The hearing officer did not provide a citation to
    where Ms. Lenig admitted that the doctor is not owed the amount charged. The closest record
    evidence for that admission is as follows, during cross examination by the Claimant’s attorney and
    a colloquy between the hearing officer and Ms. Lenig:
    Q [Claimant’s Attorney]: So what we have here is a problem of numbers, not
    the problem that he isn’t owed anymore money for the work that he did as
    4
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    On the basis of that admission, the Board found that the dispute here was over
    "billing/coding/bundling issues” and that the Employer was unable to present
    evidence “of the proper codes or any medical evidence that the procedures were
    unbundled.” The Board emphasized that Ms. Lenig had admitted that “the surgical
    procedure that Dr. Kalamchi performed was more complex than the one for which he
    was paid.”6 As a result, the Board found, the core of the dispute was a “failure in
    communication and cooperation between the billing personnel in Dr. Kalamchi’s
    office and in the carrier, PMA’s, office.”7
    Rather than awarding specific additional compensation, the Board’s decision
    purported to “direct[ ] those skilled on these matters . . . to communicate and
    determine the proper codes . . . so that the bills can be paid.”8 Because it believed it
    was awarding the Claimant compensation, the Board found the Claimant was entitled
    documented in the operative note.
    A: The problem is he billed for a service that is not documented or for other
    services that are bundled.
    Q [Hearing Officer]: And during Mr. Schmittinger’s cross examination of
    you, you admitted that, or it’s not contested that Dr. Kalamchi is owed for this
    procedure, these amounts. The dispute is that the wrong codes were given.
    A: Correct. l reviewed for the codes.
    Q [Hearing Officer]: Okay.
    Kalamchi Dep. 50:15-19, 60:20-25. lt is unclear how Ms. Lenig’s answer, given by an employee
    of a non-party insurance carrier, would operate as a sort of judicial admission and bind the Employer
    in these proceedings. Nonetheless, the Board’s decision seemed to assume that Ms. Lenig’s answer
    bound the Employer.
    6 Dixon, IAB Hearing No. 1358419, at 9.
    7 Id.
    8 ld. at 9-10.
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    to attorney’s fees and a medical witness fee.
    This appeal followed.
    EMPLOYER’S CONTENTIONS
    The Employer contends that the Board’s decision is unsupported by legal
    analysis, unsubstantiated by the evidence, and “fails to reach any meaningful
    determination.”
    The Claimant did not file a brief in this appeal, although counsel for the
    Claimant did enter an appearance
    STANDARD OF REVIEW
    This Court’s function on an appeal from a Board decision is limited. The Court
    “review[s] the record to determine whether the Board’s decision is supported by
    substantial evidence and is free from legal error.”9 “Substantial evidence means such
    relevant evidence as a reasonable mind might accept as adequate to support a
    conclusion.”lo When the issue appealed from is solely a question of law, the Court
    reviews its decision de novo.ll Otherwise, the Court reviews for an abuse of
    discretion.12
    DISCUSSION
    The Court has thoroughly examined the record, scrutinized the Employer’s
    9 Vincent v. E. Shore Mkts., 
    970 A.2d 160
    , 163 (Del. 2009).
    10 Breeding v. Contractors-One-Inc., 
    549 A.2d 1102
    , 1104 (Del. 1988) (citing DiFill``ppo v.
    Beck, 
    567 F. Supp. 110
    , 113 (D. Del. 1983) (applying state law in diversity)).
    ll Vincent, 
    970 A.2d at 163
    .
    12 
    Id.
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    brief, and reviewed the governing statutes, regulations, and applicable case law. The
    Employer’s arguments on appeal have merit, and the decision of the Board will be
    reversed, for three reasons: first, the Board’s decision was legally erroneous in that
    it incorrectly analyzed the coding and payment dispute and failed to follow the proper
    procedure; second, the award lacked the definiteness necessary to constitute a proper
    adjudication; and third, the decision was not supported by substantial evidence
    because the doctor’s opinion was not probative of whether the bill was properly
    coded.
    1. The Board Decision Failed to Apply the Law Governing its Decision.
    The Board’s decision misapprehended the applicable law: failing to apply the
    appropriate provisions, misplacing the burden of proof, and omitting a necessary
    party. While potentially helpful in their analysis of other issues, decisions like
    Rawley v. J.J. White, Inc. ,13 which were decided prior to the current statutory scheme,
    do not control the outcome of this dispute. This proceeding involves a more limited
    question about correct coding, and the legal standard is provided by statute and
    regulation.
    To explain the law that applies, it is important to review the changes that have
    recently been made to workers’ compensation in Delaware over the past decade.
    Delaware’s workers’ compensation system has been the subject of three major
    13 
    918 A.2d 316
     (Del. 2006).
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    statutory reform efforts.14 The first was the Workers’ Compensation lmprovement
    Act of 1997, which focused primarily on reducing delays in the delivery of benefits
    to claimants.15 The second reform, which bears directly on this case, was a consensus
    workers’ compensation reform bill (Senate Bill l) which passed in January 2007.16
    Senate Bill 1 was focused primarily on reducing high workers’ compensation
    premiums.17 While Senate Bill 1 enacted a number of measures, most relevant to this
    case is its creation of a Health Care Advisory Panel, which in turn developed the
    Delaware Health Care Payment System.18 The express purpose of the Health Care
    Payment System was to address increasing costs by:
    establish[ing] a system that eliminates outlier charges and streamlines
    payments by creating a presumption of acceptability of charges
    implemented through a transparent process, involving relevant interested
    parties, that prospectively responds to the cost of maintaining a health
    care practice, eliminating cost shifting among health care service
    categories and avoiding institutionalization of rate creep.19
    The results of the system’s adoption achieved some success. From 2007 to
    14 Workers’ Comp. Task Force, Report to the Governor and General Assembly of the State
    of Delaware l (2013), http://ltgov.delaware.gov/taskforces/wctf/ZOl30513/Workers’%20
    Compensation%ZOTask%ZOForce%20Report%20--%20final%20drafc.pdf; see generally Act of J an.
    17, 2007, ch. 1, 76 Del. Laws l, 1-13 (codified as amended at 18 Del. C. §§ 2607, 2609, and
    scattered sections of 19 Del. C.) (enacting workers’ compensation reform).
    15 Workers’ Comp. Task Force, supra note 26, at 1.
    16 Ia'. at 2.
    17 Ia'.
    18 Act of Jan. 17, 2007, §§ 10_11, 76 Del. Laws at 3_6 (codified as amended at 19 Del. C.
    §§ 2322A, 232213).
    19 Ia'. § 11, 76 Del. Laws at 4 (codified as amended at 19 Del. C. § 2322B).
    8
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    2012, premiums dropped by over forty percent.20 But in 2011 and 2012, premiums
    increased significantly, and in response the General Assembly created the Workers’
    Compensation Task Force to review the rise and make recommendations.21 The Task
    Force gave its recommendations in May 2013,22 and that third set of reforms were
    adopted by the General Assembly the next month.23
    The statutory scheme created by Senate Bill l consists of three parts that are
    particularly relevant here: the provider certification process, the Delaware Health
    Care Payment System, and the procedure for challenging a denied payment by a
    provider or employer.
    A. Provia'er Certification
    All parties appear to agree that Dr. Kalamchi was a certified provider.24 As
    such, he has certain rights and obligations under the reform provisions
    One component of the reforms is the provider certification process.25 Certified
    providers that meet the minimum certification requirements must also agree to a set
    of terms and conditions, including “[c]ompliance with Delaware workers’
    compensation law and rules” and “[a]cceptance of reimbursement and not unbundled
    20 Workers’ Comp. Task Force, supra note 26, at 1.
    21 Ia'. at 3.
    22 Workers’ Compensation Task Force, Off. Lieutenant Governor,
    http://ltgov.delaware.gov/taskforces/wctf/index.shtml (last visited Oct. 18, 2016).
    23 Act ofJune 27, 2013, 2013 Del. Legis. Serv. (West) 55.
    24 Employer-Below, Appellant’s Opening Br. on Appeal 15.
    25 Act of J an. 17, 2007, § 13, 76 Del Laws at 7 (codified as amended at 19 Del. C. § 2322D).
    9
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    [sic] charges into separate procedure codes when a single code is more appropriate.”26
    Essentially in exchange for a provider’s agreement to those terms and
    conditions, the provider is entitled to both (l) a presumption that her services are
    reasonable and necessary when she treats an acknowledged injury under the Delaware
    health-care practice guidelines27 and (2) to prompt payment (within thirty days) of
    each invoice unless the bill is contested in good faith.28
    Dr. Kalamchi is entitled to all of the benefits and subject to all the obligations
    of a certified provider, including a responsibility to submit compliant bills and to
    avoid submitting unbundled charges.
    B. T he Delaware Health Care Payment System
    The Board failed to`` apply provisions of law that established and defined the
    Delaware Health Care Payment System. The Board identified the correct regulation
    but then seemed to suggest that “improper coding” did not necessarily imply
    “improper unbundling.”29 That conclusion is a clear misapplication of the law.
    The most important facet of the statutory reforms, at least as pertains to this
    case, was the Delaware Health Care Payment System. The Delaware Department of
    Labor implemented the System by regulation, with the relevant version made
    26 19 Del. C. § 23 22D(a)(1), (a)(2). F or discussion of the term “bundling,” see infra Section
    I.B.
    27 Id_ § 2322€(6).
    28 1a § 2322F(h).
    29 Dixon, IAB Hearing No. 1358419, at 8-9.
    10
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    effective September ll, 2013.30
    Under the System, “an employer and/or insurance carrier shall pay the lesser
    of the rate set forth by the payment system or the health care provider’s actual
    charge.”31 The statute dictates that the payment system “shall conform to the Current
    Procedural Terminology (‘CPT’)” as laid out by the AMA.32 CPT codes, according
    to the AMA, are “the most widely accepted medical nomenclature used to report
    medical procedures and services under public and private health insurance
    programs.”
    lt also contemplates insurers applying so-called “bundling edits,” noting that
    “[p]ropietary bundling edits more restrictive than the National Correct Coding
    [(NCCI)] Policy Manual . . . shall be prohibited.”34
    “Bundling edits,” as defined by the statute, refers to “the process of reporting
    codes so that they most comprehensively describe the services performed.”35 As laid
    out in the NCCl Policy Manual, a physician “unbundles” if he uses multiple codes
    when a single comprehensive code is available:
    30 
    17 Del. Reg. Regs. 322
     (Sept. 1, 2013), http://regulations.delaware.gov/register/
    september2013/final/17%20DE%20Reg%20322%2009-01-13.htm (codified as amended at 19 Del.
    Aa'min. C. § 1341); see also 19 Del. C. § 2322B(14) (2013).
    31 19 Del. C. § 2322B(4) (2013).
    32 Id. § 2232B(10)(a); see also 19 Del. Aa'min. C. § 1341-4.1.5, -4.2, -4.3.
    33 About CPT®, Am. Med. Ass’n, http://www.ama-assn.org/ama/pub/physician-resources/
    solutions-managing-your-practice/coding-billing-insurance/cpt/about-cpt.page? (last visited Oct. 20,
    20 1 6).
    34 19 Del. C. § 2232B(10)(c); see also 19 Del. Admin. C. § 1341-4.1.5, -4.2.
    35 19 Del. C. § 2322B(10)(c).
    11
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    Procedures should be reported with the most comprehensive CPT
    code that describes the services performed. Physicians must not
    unbundle the services described by a HCPCS/CPT code. Some examples
    follow:
    ° A physician should not report multiple HCPS/CPT codes
    when a single comprehensive HCPS/CPT code describes
    these services. . . .
    ~ A physician should not fragment a procedure into
    component parts. . . .
    * A physician should not unbundle services that are integral
    to a more comprehensive procedure.36
    As for billing, the statute provides that “[c]harges for medical evaluation,
    treatment, and therapy . . . shall be submitted to the employer or insurance carrier
    along with a bill or invoice for such charges, accompanied by records or notes,
    concerning the treatment or services submitted for payment, documenting the
    employee’s condition and the appropriateness of the evaluation, treatment or
    therapy.”37 “Treatments . . . provided by a certified health care provider shall be paid
    within 30 days of receipt . . . unless compliance with the health care payment
    system . . . adopted pursuant to § 2322B . . . of this title is contested, in good faith, to
    the utilization review system set forth in subsection (j) of this section below.”38 And
    36 Ctrs. for Medicare & Medicaid Servs., National Correct Coding Initz``ative Policy Manual
    for Medicare Services l-7-8 (Jan. l, 2014), https://www.cms.gov/l\/ledicare/Coding/NationalCorrect
    CodlnitEd/index.html
    33 19 Del. C. § 2322F(a) (2013).
    33 Id. § 2322F(d).
    12
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    “[d]enial of payment . . . whether in whole or in part, shall be accompanied with
    written explanation of [the] reason for denial.”39
    ln reviewing the denial of the Claimant’s claim, the Board must consider
    whether the bill complies with the Delaware Health Care Payment System. Such an
    analysis should include a discussion of what service(s) are encompassed by each CPT
    code charged and whether any of the codes are subsumed within another code, by
    specific reference to the AMA’s authoritative CPT materials or the appropriate
    standards from the NCCl Policy Manual.
    lt is insufficient to make general, hypothetical statements (e.g., “if
    Employer/Carrier is following a proprietary bundling edit that is more restrictive
    [than the NCCl standards] . . . , that proprietary bundling edit would be prohibited”‘“))
    without identifying evidence that supports the statement. There was no record
    evidence (although there was contrary testimony by the carrier’s representative) to
    support a contention that the carrier’s edits were more restrictive than those dictated
    by the NCCl standards, and the Board did not make any effort to identify any such
    evidence.
    lnstead, the Board engaged in a freewheeling discussion of the evidence before
    it and came to its puzzling conclusion. That discussion did not include findings of
    fact other than a mere summary of evidence presented by both parties. The Court
    infers that the Board credited Dr. Kalamchi’s assertion that the “parts of the
    39 Id. § 2322F(e).
    40 Dixon, IAB Hearing No. 1358419, at 8 (emphasis added).
    13
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    procedure he performed” “were not unbundled” yet seemed also to credit Ms. Lenig’ s
    testimony that “improper codes” were submitted.41 Without a factual finding, it is
    unclear how the procedure can be both coded improperly and yet not unbundled. The
    Board seemed to believe that the question of bundling requires “medical evidence,”
    but the statute and regulations make clear that bundling edits are governed by the
    fairly extensive manual promulgated under the NCCl and not such a case-by-case
    determination Because the Board later concluded that the issue was one of
    “improper coding” and not improper bundling, it seems to have tried to harmonize
    both parties’ evidence without applying any analysis. That was problematic because
    it was attempting to resolve the principally legal contention that the codes were
    improperly unbundled.
    The Board also gave weight to its gloss on Ms. Lenig’s testimony, finding that
    she “admitted” that the procedure performed was more complex than the one reported
    by the provider. lt is unclear to what extent Ms. Lenig’s purported admission would
    be relevant in a determination of whether the bill as submitted was coded
    appropriately As discussed above, Delaware’s Healthcare Payment System places
    the onus on the provider to code his bills appropriately. A fortiori, it places no
    burden on the Employer to generate compliant bills on the provider’s behalf or to act
    against its own interest by suggesting codes or modifiers that may result in a higher
    reimbursement
    41 Ia'. at 9.
    14
    Delaware Veterans Home v. Monica Dz'xon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    C. Challenging a Deniea' Payment
    The parties and the Board failed to follow the correct process for handling the
    dispute, and failed to join the provider as a party.
    The procedure for an employer to challenge a bill or for a claimant to challenge
    a denial of payment based upon coding issues is opaque. At first blush, it may appear
    that utilization review is the proper route,42 but this presents a problem: utilization
    review was not and is not yet available for that purpose.43
    lnstead, the procedure is governed by a statute that predates the current reform
    efforts: 19 Del. C. § 2346. Under § 2346, the Board may be called upon by any
    interested party to resolve a dispute between a provider and an employer or carrier
    about payment of “medical and other services.” The statute lays out a few
    requirements for such adjudications, including proper notice and a requirement that
    the Board “hear and determine the matter.”44 lt limits a payer’s liability to “the
    amount deemed reasonable and necessary” so long as “the provider is subject to the
    jurisdiction of the Board and made a party to the proceedings.”
    As in all proceedings before the Board, a party bringing a petition carries the
    burden of proof.45
    43 Id_ § 2322F(d), (j).
    43 19 Del. Aa'min. C. § 1341-5.3.
    44 19 Del. c_ § 2346.
    43 See Walt v. Del. Home & Hosp. for the Chronz'cally Ill, 
    930 A.2d 929
     (Table), 
    2007 WL 1947370
    , at *2 (Del. July 5, 2007) (citing Strawbria'ge & Clothier v. Campbell, 
    492 A.2d 853
    , 854
    (Del. 1985)) (“As the moving party, [Claimant] had the burden of proving entitlement to workers’
    compensation benefits.”).
    15
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-l2-001 WLW
    November 4, 2016
    The Board and the Employer, at least, recognize that utilization review was not
    available given the nature of the dispute.46 But the Board did not make any reference
    to § 2346, instead citing pre-2007 cases for the proposition that reasonableness of
    medical expenses is a factual question for the Board to decide.47 Citation to that
    standard was misguided. The essential dispute is not over the reasonableness of the
    expenses (which the parties agree were for compensable services) but whether the
    charges, as billed, were payable under the Delaware Healthcare Payment System,
    ln such a situation, where there is a dispute over coding, and until utilization
    review becomes available, it is the Board’s role to determine whether the bill as
    submitted is compliant. lf it is not compliant, the inquiry ends, and the Employer is
    not responsible for paying the charges. lf it is compliant, again, the inquiry ends, and
    the Employer must pay the charges according to the Delaware Healthcare Payment
    System,
    The Board here attempted to go further after finding that the bill was
    noncompliant. lt tried to determine the matter by issuing an award ordering two non-
    parties to “communicate and determine the proper codes” rather than performing its
    own adjudicative function and meeting the statutory mandate to “hear and determine”
    the dispute between the parties.48 That is not within its purview under the workers’
    compensation law.
    46 Dixon, lAB Hearing No. 1358419, at 8.
    47 Ia'. at 7.
    43 See also infra Section ll.
    16
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    With utilization review unavailable, in a proceeding under § 23 46 that is based
    upon coding, the claimant as petitioner bears the burden of showing that the provider
    is entitled to the requested payment. A claimant can do so by demonstrating that the
    bill as submitted complied with the requirements of the workers’ compensation
    statutes and regulations. lf an employer brings a petition, the employer would bear
    the burden of showing noncompliance
    ln this case, the Board improperly placed the burden on the Employer to come
    forward with “evidence of the proper codes or . . . medical evidence that the
    procedures were unbundled.”49 The Employer bore no such burden, and was certainly
    under no burden to demonstrate to the provider how to maximize his revenue. The
    Claimant, as petitioner, had the burden of showing that the codes were justified. She
    could have done so by introducing evidence from the AMA’s CPT resources and by
    reference to the NCCl Policy Manual. lnstead, the only evidence the Claimant
    presented was testimony from the doctor, who was not qualified to determine the
    ultimate legal question of whether the charges were bundled or unbundled charges.
    Finally, neither the parties nor the Board took note of the statutory procedure
    for challenging payment of medical expenses, and thus failed to join the provider as
    a party to the action. That alone would likely rob the Board of jurisdiction over the
    dispute. But in combination with a failure to meaningfully interact with the statutory
    and regulatory requirements of the Health Care Payment System, it is fatal and
    requires remand for a new hearing.
    49 Dixon, IAB Hearing No. 1358419, at 9.
    17
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    II. The Board ’s Awara’ Was Too Ina'efinite.
    As was briefly discussed above, the Board’s purported adjudication did not
    meet the statutory requirements to constitute a final merits determination
    A review of Delaware case law does not readily uncover opinions explaining
    the requirements for a judgment such as the Board’s award to be valid. Nonetheless,
    courts hold it as “a fundamental rule that a judgment should be complete and certain
    in itself’
    and that the form of the judgment should be such as to indicate with
    reasonable cleamess the decision which the court has rendered, so that
    the parties may be able to ascertain the extent to which their rights and
    obligations are fixed, and so that the judgment is susceptible of
    enforcement in the manner provided by law. Thus, while the formal
    wording of a judgment is not sacramental, a judgment must be precise,
    definite, and certain.50
    And beyond general principles, the statutory authority granted to the Board
    seems to assume a certain amount of definiteness in its awards. For example, an
    award may only be entered as a judgment of record with the prothonotary if the party
    can file “the amount of the award and the date of the award.”51 And a written
    decision by the Board must “sucinctly and clearly state its findings of fact and
    1552
    conclusions of law.
    The reason a petition was submitted to the Board was to determine whether the
    30 46 Am. Jur. 2d Jua'gments § 66 (2016) (citations omitted).
    31 19 Del. C. §2349.
    32 Ia'. § 2348.
    18
    Delaware Veterans Home v. Monica Dixon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    bill was payable, not to determine how to make it payable. The Board went beyond
    its statutory authority when it ordered the parties to reach a negotiated resolution. lt
    could have reduced its award to a sum certain, denied the award outright, or requested
    the parties produce further evidence so that it could render a decision. lnstead, it
    proceeded to order the provider and carrier, both non-parties, essentially to settle the
    matter between themselves. Such a judgment would defeat the purpose of Board
    review-it is up to the Board to determine the matter, not to shift adjudicative
    responsibility to other parties. Failure to do so was legally erroneous.
    III. T he Boara1 ’s Decision Was Not Basea1 on Su-bstantial Evz'a'ence.
    lt also cannot be said that the decision was based on substantial evidence. The
    sole evidence that the coding was proper was Dr. Kalamchi’s testimony that he
    believed it to be proper. While Dr. Kalamchi’s testimony might be probative of his
    good intentions, it hardly establishes the accuracy of the coding under the Delaware
    Health Care Payment System. ln fact, Dr. Kalamchi testified that he was “not aware
    of all the national and local or Medicare [standards]” but that he was “aware of what
    l’m doing is the right coding.”33
    lnching closer to substantial was evidence presented by the Claimant with
    regard to code 22841 (fixation). On balance, though, it weighs against the Claimant
    rather than suggesting the charges are proper. The Claimant submitted to the insurer
    pages from an unidentified CPT manual (apparently published by Optumlnsight, lnc.
    33 Kalamchi Dep. 30:17-20.
    19
    Delaware Veterans Home v. Monica Dz'xon
    C.A. No. K15A-12-001 WLW
    November 4, 2016
    and not the AMA) that appear to show that 22841 is acceptable as an add-on code.34
    However, the same pages show that code 22841 has zero relative value units, which
    suggests that it may not be reimbursable. They also read “Do not report the . . .
    removal ( . . . 22852 . . . . ) procedures in addition to the insertion of the new
    instrumentation,” suggesting that even if code 22841 is payable, 22852 is not. And
    it says nothing about code 22830 (explore fusion), which is also disputed as a
    bundled charge. Expert testimony regarding coding or direct evidence of the
    controlling standards is necessary to determine the legal question of whether the
    charges comply with Delaware’s Health Care Payment System.
    Gn remand, then, the Claimant must be given an opportunity to make a stronger
    evidentiary showing sufficient for a reasonable mind to come to the conclusion that
    the bill was properly coded and payable as submitted.
    CONCLUSION
    Because the Board incorrectly applied the law, rendered a vague adjudication,
    and failed to base its findings on substantial evidence, the decision of the Board is
    REVERSED and REMANDED for further proceedings On remand, the Board must
    take evidence and make findings of fact as to the services performed and their proper
    coding under the Delaware Health Care Payment System. lf the Board finds that
    additional compensation is due, it must fix the amount due as a sum certain.
    34 Employer’s Ex. 3.
    20