Envolve Pharmacy Solutions, Inc. v. Rite Aid Headquarters Corp. ( 2023 )


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  •       IN THE SUPERIOR COURT OF THE STATE OF DELAWARE
    ENVOLVE PHARMACY SOLUTIONS,          )
    INC., ET AL.,                        )
    )
    Plaintiffs, )
    )
    v.                         ) C.A. No. N19C-12-214
    )          PRW CCLD
    )
    RITE AID HEADQUARTERS CORP.,         )
    and RITE AID CORP.,                  )
    )
    Defendants. )
    Submitted: March 15, 2023
    Decided: March 17, 2023
    MEMORANDUM OPINION AND ORDER
    Upon Defendants Rite Aid Headquarters Corp. and Rite Aid Corp.’s Motion for
    Summary Judgment,
    DENIED,
    Upon Plaintiffs Envolve Pharmacy Solutions, Inc., et al.’s Motion for Partial
    Summary Judgment,
    DENIED.
    Karen Jacobs, Esquire, Alexandra M. Cumings, Esquire, MORRIS, NICHOLS, ARSHT
    & TUNNELL LLP, Wilmington, Delaware; Keith J. Harrison, Esquire, Christopher
    Flynn, Esquire, Daniel W. Wolff, Esquire, Jerome P. DeSanto, Esquire, Jed
    Wulfekotte, Esquire, CROWELL & MORING LLP, Washington, D.C., Attorneys for
    Plaintiffs Envolve Pharmacy Solutions, Inc., et al.
    Corinne Elise Amato, Esquire, Eric J. Juray, Esquire, Jason W. Rigby, Esquire,
    PRICKETT, JONES & ELLIOT, P.A., Wilmington, Delaware; Neil K. Gilman, Esquire,
    Christopher J. Dufek, Esquire, Brianne Reese, Esquire, HUNTON ANDREWS KURTH
    LLP, Washington, D.C.; John B. Shely, Esquire, Courtney B. Glaser, Esquire,
    Kelsey J. Hope, Esquire, HUNTON ANDREWS KURTH LLP, Houston, Texas, Attorneys
    for Defendants Rite Aid Headquarters Corp. and Rite Aid Corp.
    WALLACE, J.
    Plaintiffs are a collective of health plans and pharmacy-benefit managers who
    entered into contracts with Defendant Rite Aid, a retail pharmacy. These contracts
    governed payments between the parties for prescription drug sales and
    reimbursements. Plaintiffs’ remaining claims allege Defendants breached certain
    contracts and caused Plaintiffs to overpay Defendants.
    Plaintiffs move for summary judgment on Count II (breach of contract
    between one Plaintiff and Defendants) and Count IV (breach of contract between
    one Plaintiff and Defendants). Defendants also move for summary judgment on
    Counts II and IV. Additionally, Defendants move for summary judgment on Count
    VI (unjust enrichment regarding two contracts between non-parties and Defendants).
    For the reasons below, Plaintiffs’ Motion for Partial Summary Judgment is
    DENIED, and Defendants’ Motion for Summary Judgment is DENIED.
    I. FACTUAL AND PROCEDURAL BACKGROUND
    A. THE PARTIES
    Plaintiffs Centene Health Plans are subsidiaries of Centene Corporation.1
    Thirty-six entities named as Plaintiffs in this action fall under this umbrella term and
    are collectively referred to as Centene Health Plans.2 Centene Health Plans are
    1
    Amended Complaint (“Am. Compl.”) ¶ 11, Mar. 8, 2022 (D.I. 107).
    2
    See id. ¶ 11(a)-(jj).
    -1-
    “payors that offer both commercial and government-sponsored health plans,
    including pharmaceutical benefits products, to their customers.”3
    Plaintiffs Health Net Health Plans (collectively with Centene Health Plans,
    the “Health Plans”) are subsidiaries of Centene Corporation.4 Seven entities named
    as Plaintiffs in this action fall under this umbrella term and are collectively referred
    to as Health Net Health Plans.5 Like Centene Health Plans, Health Net Health Plans
    are payors that offer health plans to their customers.6
    Plaintiff Envolve Pharmacy Solutions, Inc. (“Envolve” and together with the
    Health Plans, “Centene Plaintiffs”), formerly known as US Script, Inc., is a
    subsidiary of Centene Corporation.7 Envolve acted as a pharmacy-benefit manager
    (“PBM”) for Centene Health Plans at all relevant times, and as a PBM for Health
    Net Health Plans beginning in March 2016.8 Envolve is incorporated in Delaware;
    maintains corporate offices in Orlando, Florida and St. Louis, Missouri; and acted
    from Fresno, California for all events related to this action.9
    3
    Id. ¶ 11.
    4
    Id. ¶ 12.
    5
    See id. ¶ 12(a)-(g).
    6
    Id. ¶ 12.
    7
    Id. ¶ 14.
    8
    See id. ¶¶ 7, 14.
    9
    Id. ¶ 14.
    -2-
    On March 24, 2016, Centene Corporation acquired Health Net, Inc. and its
    affiliates, including Plaintiffs Health Net Health Plans and Health Net
    Pharmaceutical Services (“HNPS”).10          HNPS was a subsidiary of Centene
    Corporation from March 2016 until its dissolution in February 2021.11 HNPS
    operated as a PBM for the Health Plans. HNPS was incorporated in California;
    maintained its corporate headquarters in San Rafael, California; and acted from San
    Rafael and Rancho Cordova, California for all events related to this action.12
    Defendant Rite Aid Headquarters Corp. is a Delaware corporation and
    maintains its corporate headquarters in Camp Hill, Pennsylvania.13 Defendant Rite
    Aid Corporation (collectively with Rite Aid Headquarters Corp., “Rite Aid”) is Rite
    Aid Headquarters Corp.’s parent.14       And Rite Aid Corporation is a Delaware
    corporation, too, maintaining its corporate headquarters in Camp Hill,
    Pennsylvania.15 Rite Aid is one of the largest retail drugstore chains in the United
    States, with 2,510 retail locations as of February 2021.16 In fiscal year 2021, Rite
    10
    Id. ¶ 15.
    11
    Id. ¶ 16.
    12
    Id.
    13
    Id. ¶ 18.
    14
    Id.
    15
    Id.
    16
    Id. ¶ 20.
    -3-
    Aid dispensed over 164 million prescriptions and had operating revenues that
    exceeded $24 billion.17
    B. CONNECTIONS BETWEEN             THE    PARTIES: RITE AID,        THE    PBMS,   AND THE
    HEALTH PLANS
    Rite Aid is a “provider” in the pharmacy industry.18 PBMs and health plans
    are “payors.”19 PBMs are intermediaries between pharmacies and other payors, such
    as health plans.20 Centene Plaintiffs include the Health Plans and one of their PBMs,
    Envolve.21
    Rite Aid had contracts with three relevant PBMs: Envolve, Caremark L.L.C.
    f/k/a PCS Health Systems (“Caremark”), and Argus Health Systems, Inc.
    (“Argus”).22 These contracts set reimbursement terms and rates.23 The PBMs,
    namely Envolve, in turn, had separate contracts with the Health Plans that contained
    their own contracted terms and conditions.24
    17
    Id.
    18
    Defendants’ (corrected) Motion for Summary Judgment (“Defs.’ Mot. for Summ. J.”) at 3,
    Dec. 22, 2022 (D.I. 231).
    19
    Id.
    20
    Id. (citing Am. Compl. ¶ 59).
    21
    Id.
    22
    Id.
    23
    Id.
    24
    Id.; see also id., Ex. 25 at Tr. 112:20-113:13, Ex. 26 at Tr. 125:17-127:24.
    -4-
    Rite Aid is a Centene network pharmacy, which means Centene members can
    use their “Centene prescription drug benefit to fill their prescriptions at Rite Aid
    pharmacy locations.”25 When a Rite Aid pharmacy fills a prescription for a Centene
    member, Rite Aid “causes a claim for payment to be sent to Centene [Plaintiffs].”26
    C. AGREEMENTS BETWEEN RITE AID                     AND   ENVOLVE,    AND   DEFINITIONS     OF
    “USUAL AND CUSTOMARY” PRICE
    1. The 2003 Contract between Rite Aid and Envolve
    In 2003, Rite Aid and Envolve entered into a Pharmacy Participation
    Agreement (the “2003 Contract”).27 Centene Plaintiffs claim the “2003 Contract
    applied to prescription drug claims submitted by Rite Aid to Envolve for the
    damages period [of] September 2008 through April 30, 2013.”28 Under the 2003
    Contract, Rite Aid filled drug prescriptions for Centene Health Plans members, then
    Rite Aid was reimbursed by Envolve.29 There are two Sections directly relevant to
    Centene Plaintiffs’ breach-of-contract claim under the 2003 Contract.30 Section 1.7
    defines “Usual and Customary Charges” (“U&C”) as: “Those amounts which [Rite
    Aid] normally charges its private pay patients for comparable Pharmaceutical
    25
    Am. Compl. ¶ 19.
    26
    Id.
    27
    See Centene Plaintiffs’ Motion for Partial Summary Judgment (“Pls.’ Mot. for Summ. J.”),
    Dec. 20, 2022 (D.I. 228, D.I. 229), Ex. 1 (2003 Contract / Pharmacy Participation Agreement).
    28
    Id. at 7.
    29
    Id. at 7-8 (citing Plaintiffs’ Exhibit 1).
    30
    See id. (discussing Sections 2.5 and 1.7 of the 2003 Contract); see id. at 32-34 (same).
    -5-
    Services and as may be provided to Patient-Beneficiaries of a Third Party Payor, as
    provided herein.”31 Section 2.5, titled “Claims Submission,” states:
    [Rite Aid] agrees to file claims for payment via on-line communication
    immediately before dispensing of Pharmaceutical Products to Patient-
    Beneficiaries. Under circumstances where on-line communication is
    not possible, [Rite Aid] agrees to file claims in writing for payment,
    using the industry standard Universal Claims Form, within 30 days of
    the date the service was provided, or earlier in accordance with the
    terms of an applicable Contract, which [Rite Aid] has accepted.32
    At its core, the dispute over the 2003 Contract concerns a “lesser-of” logic
    formula; the parties differ in their respective interpretations of this formula. Centene
    Plaintiffs maintain the lesser-of logic means “a pharmacy is paid the ‘lesser of’ a
    negotiated rate or its U&C price for a drug” and that Rite Aid agreed to be
    reimbursed by PBMs pursuant to the lesser-of logic. 33 Rite Aid posits that, under
    the 2003 Contract, the U&C price was not part of the lesser-of logic.34 Rite Aid says
    31
    Id., Ex. 1 § 1.7. “Patient-Beneficiaries” is defined, in relevant part, as: “Members and
    beneficiaries of members, who rely on a Third Party Payor . . . to purchase for them or reimburse
    them for the purchase of medical services or pharmaceutical products.” Id., Ex. 1 § 1.4.
    “Pharmaceutical Services” is defined, in relevant part, as: “The providing by Pharmacy of drugs
    and professional services to Patient-Beneficiaries enrolled in Third Party Payor programs . . . .
    Pharmaceutical Services includes the dispensing of any Generic Drug or Brand Name Drug,
    [among others].” Id., Ex. 1 § 1.5. “Third Party Payor” is defined as: “Any entity which purchases
    or reimburses the purchase of medical services or pharmaceutical products and services on behalf
    of Patient-Beneficiaries. Such entities include, but are not limited to, insurance companies, union
    trusts, employers, medical care foundations, and preferred provider organizations.” Id., Ex. 1 §
    1.6.
    32
    Id., Ex. 1 § 2.5.
    33
    Centene Plaintiffs’ Answering Brief (“Pls.’ Answering Br.”) at 7, Jan. 24, 2023 (D.I. 243); see
    also id., Ex. 5 at Tr. 206:6-9, 227:6-10, 271:7-12; Pls.’ Mot. for Summ. J. at 7, Ex. 3 at Tr. 39:22-
    40:14.
    34
    Defendants’ Answering Brief (Defs.’ Answering Br.”) at 7-8, Jan. 24, 2023 (D.I. 237).
    -6-
    Section 2.1 of the 2003 Contract covers the proper interpretation of “lesser-of”
    logic.35 Section 2.1, titled “Terms,” states:
    The following pricing applies to the On-Lok Third Party Payor only:
    Brand Name: AWP [Average Wholesale Price] less 12% or MAC
    [Maximum Allowable Cost], whichever is less, plus a $0.95 dispensing
    fee per 7-day supply. Generic: The lesser of AWP less 20% or MAC,
    whichever is less, plus a $0.95 dispensing fee per 7-day supply.36
    The parties to the 2003 Contract amended Section 2.1 in 2007. The 2007
    amendment changed the language: from “AWP less 12% or Mac” to “AWP less 15%
    or MAC” for “Brand Name”; from “AWP less 20% or MAC” to “AWP less 25% or
    MAC” for “Generic”; and from “plus a $0.95 dispensing fee” to “plus a $2.00
    dispensing fee” for both “Brand Name” and “Generic.”37 Rite Aid maintains that
    the 2007 amendment also does not incorporate U&C price into the lesser-of logic.38
    It appears that in June 2010, the 2003 Contract was amended again.39 The
    2010 amendment states in pertinent part that the “Generic Effective Rate” means:
    the overall rate of reimbursement for Covered Medications that are
    Generic Drugs (including MAC and non-MAC), expressed as a
    percentage reduction of the [AWP] as calculated quarterly including
    single source Generic Drug Claims, Usual and Customary Charge
    Claims, Zero Balance Claims, and multi-source Brand Name Drugs on
    35
    Id.
    36
    Pls.’ Mot. for Summ. J., Ex. 1 § 2.1 (underlining in original); Defs.’ Mot. for Summ. J., Ex. 26
    at Tr. 32:21-33:6, 34:10-15; Defs.’ Mot. for Summ. J., Ex. 25 at Tr. 94:15-95:2.
    37
    Defs.’ Answering Br., Ex. 3 § 2.1.
    38
    Id. at 8 n.29.
    39
    Plaintiffs’ Reply Brief (“Pls.’ Reply Br.”) at 12, Feb. 13, 2023 (D.I. 265); see also id., Ex. 8.
    -7-
    the MAC list or that price as Generic Drugs due to the DAW
    designation or that price as Usual and Customary Charge Claims.40
    This language states that U&C price was to be included in AWP. AWP is part
    of Section 2.1’s lesser-of logic in the 2003 Contract.41
    2. The 2013 Contract between Rite Aid and Envolve
    In 2013, Rite Aid and Envolve entered into a Participating Pharmacy
    Agreement (the “2013 Contract”).42 Centene Plaintiffs claim the “2013 Contract
    applied to prescription drug claims that Rite Aid submitted to Envolve for the
    damages period [of] May 1, 2013 through March 31, 2016.”43 Under the 2013
    Contract, Rite Aid filled drug prescriptions for Centene Health Plans members, then
    Rite Aid was reimbursed by Envolve.44                  In the 2013 Contract, “Usual and
    Customary” price is defined as “the lowest price [Rite Aid] would charge to a non-
    contracted, cash-paying customer with no insurance for an identical Pharmaceutical
    Service on the date and at the location that the product is dispensed, inclusive of all
    applicable discounts, promotions, or other offers to attract customers.”45 The parties
    40
    Id., Ex. 8 § 6.
    41
    See Pls.’ Mot. for Summ. J., Ex. 1 § 2.1.
    42
    See id., Ex. 2 (2013 Contract / Participating Pharmacy Agreement).
    43
    Id. at 9 (citing Plaintiffs’ Exhibit 2).
    44
    Id.
    45
    Id., Ex. 2 § 1(U).
    -8-
    agree that U&C price was included as a component of the lesser-of logic,46 but they
    disagree over whether Rite Aid’s Rx Savings Card Program (as explained further
    below) prices and price-matched prices (also explained further below) were
    incorporated into the 2013 Contract’s U&C definition.47 The 2013 Contract defines
    the lesser-of logic as:
    On Claims for an Extended Day Supply, [Rite Aid] agrees to accept the
    lesser of (i) the Usual and Customary price, (ii) the AWP discount and
    dispensing fee for the Extended Day Supply, and (iii) three (3) times
    the amount of the AWP discount and dispensing fee for the “Open
    Access (83 day supply or less)” network.48
    Like with the 2003 Contract, Centene Plaintiffs believe Rite Aid failed to
    comply with sections in the 2013 Contract that covered claims processing and
    submissions.49
    D. RITE AID’S RX SAVINGS CARD PROGRAM AND PRICE-MATCHING POLICY
    1. Rx Savings Card Program
    In 2008, Rite Aid launched its Rx Savings Card Program (the “Program”).50
    46
    See Defs.’ Answering Br. at 8 (“In the 2013 Contract, U&C is included as one component of
    Envolve’s ‘lesser of’ logic when specified by the contract.”).
    47
    See Pls.’ Mot. for Summ. J. at 35 (“The plain language . . . shows that the 2013 Contract did
    not permit Rite Aid to exclude its [Rite Aid Rx Savings Card Program] and price-matched prices
    from its U&C submission to Envolve.”); Defs.’ Answering Br. at 8 (noting that in the 2013
    Contract “the U&C definition was also updated to reflect that the [Rite Aid Savings Card] Program
    was not U&C—as it had never been”).
    48
    Pls.’ Mot. for Summ. J., Ex. 2 at Exhibit C-1 Fee Schedule.
    49
    See id. at 35-38; see also id., Ex. B § 4(C)-(D).
    50
    Id. at 10, Ex. 13; Defs.’ Answering Br. at 9.
    -9-
    The Program offered two types of discounts on generic and brand name drugs. First,
    the Program offered drugs on a national “flat fee list” at lower-than-usual prices.51
    Second, the Program offered “wrap” discounts for certain drugs, and these discounts
    were at times substantially lower than Rite Aid’s retail price.52 Rite Aid developed
    the Program in conjunction with ScriptSave.53 The parties dispute the extent of
    ScriptSave’s involvement in the Program. Centene Plaintiffs claim ScriptSave was
    “primarily responsible ‘for just processing claims, billing, and reporting back to
    [Rite Aid].’”54 Rite Aid maintains ScriptSave “administered the Program and
    adjudicated claims,” and ScriptSave’s “adjudication of the Program was essential to
    its operation.”55 This dispute is material because it goes to whether Rite Aid owned
    and controlled the Program. ScriptSave was replaced by EnvisionRx (now Elixir),
    which is a wholly-owned subsidiary of Rite Aid.56
    The Program was available to anyone and there was no enrollment fee to
    become a participant in the Program.57 To enroll in the Program, a person had to
    complete a form that contained demographic information, sign a HIPAA waiver, and
    51
    Pls.’ Mot. for Summ. J. at 10-11, Ex. 11 at Tr. 28:3-29:1, Ex. 18.
    52
    Id. at 11, Ex. 11 at Tr. at 57:8-12, 67:19-68:10.
    53
    Defs.’ Answering Br. at 9; Pls.’ Mot. for Summ. J. at 11.
    54
    Pls.’ Mot. for Summ. J. at 11 (quoting Pls.’ Mot. for Summ. J., Ex. 21 at Tr. 19:22-20:3).
    55
    Defs.’ Answering Br. at 9 (citing Defs.’ Answering Br., Ex. 25 at 32:13-19).
    56
    Pls.’ Mot. for Summ. J. at 12-13.
    57
    Id. at 13, Ex. 11 at Tr. 89:1-16.
    -10-
    sign a marketing authorization.58 The Program also permitted customers to enroll
    their family members without requiring the family member to sign the enrollment
    form.59
    One question the parties’ dispute is whether Program customers were “non-
    contracted, cash-paying” customers. This is key to whether the prices paid by
    Program customers were encompassed by the contracts’ U&C definitions and their
    respective lesser-of logics. Centene Plaintiffs maintain Program customers were
    simply “cash customers” and back it up with certain testimony that the Program
    targeted uninsured and underinsured customers.60 Centene Plaintiffs also contend
    the Program was not a contract because there was no consideration given by the
    customers.61 Rite Aid maintains the prices charged to these customers were not part
    of the U&C’s definition, and they point to the 2013 Contract definition of U&C that
    includes the language “non-contracted, cash paying customer,” to conclude the
    Program customers were not covered by the definition.62 Specifically, Rite Aid
    58
    Id. at 13-14; id., Ex. 11 at Tr. 95:11-18, 102:19-103:2, 104:15-105:3, 105:17-107:1.
    59
    Id. at 14, Ex. 11 at Tr. 102:3-10.
    60
    See id. at 14-15.
    61
    Id. at 37.
    62
    See Defs.’ Answering Br. at 26-27; Defs.’ Mot. for Summ. J. at 34.
    -11-
    contends the customers did provide consideration (i.e., their personal information
    and optional marketing authorization) to enroll in the Program.63
    2. Price-Matching Policy
    From 2008 to 2015, Rite Aid had a price-matching policy that allowed
    pharmacists to match a competitor’s price.64 Customers would provide a Rite Aid
    pharmacist with a competitor’s verified price (subject to geographical limitations).65
    This policy allowed Rite Aid to compete with other pharmacies offering lower
    prices, like Walmart’s $4 generic drugs program.66
    Like with the Program, the price-matching policy is relevant to whether the
    matched prices were part of Rite Aid’s U&C. Centene Plaintiffs seemingly contend
    the matched prices fall within the definition of U&C,67 and Rite Aid contends these
    matched prices don’t.68
    E. AGREEMENT BETWEEN RITE AID AND CAREMARK
    In 1996, Rite Aid and PBM Caremark entered into a “Provider Agreement”
    (the “Caremark Contract”).69 The Caremark Contract applied to prescription drugs
    63
    See Defs.’ Answering Br. at 39-40.
    64
    Id. at 12; Pls.’ Mot. for Summ. J. at 16.
    65
    Pls.’ Mot. for Summ. J. at 16-17; Defs.’ Answering Br. at 12.
    66
    Pls.’ Mot. for Summ. J. at 17.
    67
    See Pls.’ Answering Br. at 3-4; Pls.’ Mot. for Summ. J. at 16-19.
    68
    See Defs.’ Answering Br. at 12-13.
    69
    See Defs.’ Mot. for Summ. J., Ex. 1 (Caremark Contract).
    -12-
    purchased by members of the Health Plans.70 Health Net Health Plans reimbursed
    Rite Aid through PBM Caremark for the period of September 1, 2008, through
    December 23, 2019.71 Centene Health Plans reimbursed Rite Aid through PBM
    Caremark on a rolling basis for the period of September 1, 2016, through December
    23, 2019.72
    Under the Caremark Contract, U&C price is defined as “the lowest price [Rite
    Aid] would charge to a particular customer if such customer were paying cash for
    an identical prescription on that particular day.            This price must include any
    applicable discounts offered to attract customers.”73 In 2019, Rite Aid and Caremark
    amended the definition of U&C price. The amended definition states U&C price
    “shall exclude third party cash discount card networks and/or other discount
    programs that require program enrollment.”74 Caremark reimbursed Rite Aid using
    lesser-of logic for prescription drugs sold to members of the Health Plans.75 The
    Health Plans funded Rite Aid’s reimbursements.76
    70
    Pls.’ Answering Br. at 9, Ex. 5 at Tr. 220:2-19.
    71
    Id. at 8, Ex. 36 ¶ 11.
    72
    Id. at 8, Ex. 36 ¶ 13.
    73
    Defs.’ Mot. for Summ. J., Ex. 1 at Schedule of Terms.
    74
    Id., Ex. 18 § 13(f).
    75
    Pls.’ Answering Br. at 9, Ex. 5 at Tr. 227:6-10.
    76
    Id. at 9-10, Ex. 5 at Tr. 220:14-19.
    -13-
    F. AGREEMENT BETWEEN RITE AID AND ARGUS
    In 2010, Rite Aid and PBM Argus entered into a “Participating Agreement for
    Pharmacy” (the “Argus Contract”).77 The Argus Contract applied to prescription
    drugs purchased by members of Argus Centene Plans.78 Argus Centene Plans
    reimbursed Rite Aid through PBM Argus from May 1, 2013, through December 31,
    2017.79
    Under the Argus Contract, U&C price is defined as “the lowest price [Rite
    Aid] would charge to a cash paying, non-contracted customer for an identical
    prescription on the date and at the location that the prescription is dispensed,
    including any special promotions or discounts available to the public on such date
    of dispensing.”80 In 2018, Rite Aid and Argus amended the definition of U&C price.
    The amended definition states that U&C price “shall exclude cash discount card
    networks and/or other discount programs that require enrollment.”81 It appears
    undisputed that Argus reimbursed Rite Aid using a lesser-of logic for prescription
    77
    Defs.’ Mot. for Summ. J., Ex. 5 (Argus Contract).
    78
    Pls.’ Answering Br. at 10; Defs.’ Mot. for Summ. J., Ex. 5 § 3.
    79
    Pls.’ Answering Br. at 10, Ex. 36 ¶ 14.
    80
    Defs.’ Mot. for Summ. J., Ex. 5 at Ex. 1 § 1.40 (emphasis in original).
    81
    Pls.’ Answering Br., Ex. 13 § 4(b).
    -14-
    drugs sold to members of Argus Centene Plans.82 Argus Centene Plans funded Rite
    Aid’s reimbursements.83
    G. PROCEDURAL HISTORY
    On December 23, 2019, Centene Plaintiffs filed their original complaint in
    this action and asserted six causes of action: (1) fraud and intentional
    misrepresentation (by Centene Plaintiffs and against Rite Aid), (2) breach of the
    2003 Contract between Rite Aid and Envolve, (3) breach of the 2003 Contract—
    third party beneficiary (by Centene Health Plans and against Rite Aid), (4) breach
    of the 2013 Contract between Rite Aid and Envolve, (5) breach of the 2013
    Contract—third party beneficiary (by Centene Health Plans and against Rite Aid),
    and (6) unjust enrichment (by Centene Plaintiffs and against Rite Aid).84 Earlier,
    Rite Aid filed a motion to dismiss the complaint invoking statute of limitations,
    failure to state a claim, and the voluntary payment doctrine.85 The Court issued an
    earlier opinion on that motion to dismiss.86 Therein, the Court dismissed the fraud
    claim (Count I), and the third party beneficiaries breach-of-contract claims (Counts
    82
    See id. at 11 (“There is no evidence that Argus reimbursed Rite Aid using any methodology
    other than lesser-of U&C logic for prescriptions administered to members of Argus Centene
    Plans.”).
    83
    Id.
    84
    See Complaint ¶¶ 70-137, Dec. 23, 2019 (D.I. 1).
    85
    See Defendants’ Motion to Dismiss, Feb. 28, 2020 (D.I. 28, D.I. 29).
    86
    Memorandum Opinion (“Mem. Op.”), Jan. 15, 2021 (D.I. 62).
    -15-
    III and V).87 The Court denied the motion to dismiss Envolve’s breach-of-contract
    claims (Counts II and IV), and “the remaining Centene [Plaintiffs’] (excluding
    Envolve) claim for unjust enrichment” (Count VI).88 Additionally, the Court held
    the statute of limitations argument was fact-specific and unresolvable at motion to
    dismiss stage; the Court found the voluntary payment doctrine did not bar the
    Centene Plaintiffs’ claims.89
    Thereafter, Centene Plaintiffs filed their Amended Complaint.90       The
    Amended Complaint asserts three causes of action: (1) breach of the 2003 Contract
    between Rite Aid and Envolve (Count II), (2) breach of the 2013 Contract between
    Rite Aid and Envolve (Count IV), and (3) unjust enrichment brought by non-
    Envolve Plaintiffs against Rite Aid (Count VI).91
    Rite Aid has filed its instant summary judgment motion on all remaining
    claims.92 Simultaneously, Centene Plaintiffs a summary judgment motion on Counts
    II and IV.93 Thus, the parties have filed cross-motions for summary judgment on
    Counts II and IV. During these summary judgment proceedings, Centene Plaintiffs
    87
    See id. at 31.
    88
    See id.
    89
    See id. at 18-21, 29-30.
    90
    See Am. Compl.
    91
    See id. ¶¶ 99-106, 122-29, 145-49.
    92
    See Defs.’ Mot. for Summ. J.
    93
    See Pls.’ Mot. for Summ. J.
    -16-
    have also filed two Motions to Strike Rite Aid’s summary judgment exhibits—one
    aimed at a deposition, and one targeting an affidavit.94 The Court here disposes of
    all these motions.
    II. STANDARD OF REVIEW
    A. SUMMARY JUDGMENT STANDARD
    “Summary judgment is appropriate where the record demonstrates that ‘there
    is no genuine issue as to any material fact and that the moving party is entitled to
    judgment as a matter of law.’”95 The Court’s function when deciding a motion for
    summary judgment is to determine whether genuine issues of material fact exist,
    “but not to decide such issues.”96 Summary judgment “will not be granted if ‘a
    material fact is in dispute’ or ‘it seems desirable to inquire thoroughly into [the facts]
    to clarify the application of the law to the circumstances.’”97 Initially, the movant
    bears the burden of demonstrating its motion is supported by undisputed material
    facts.98 If the movant succeeds in that, the burden shifts to the non-movant to
    94
    See D.I. 235, D.I. 236.
    95
    Parexel Int’l (IRL) Ltd. v. Xynomic Pharms., Inc., 
    2020 WL 5202083
    , at *4 (Del. Super. Ct.
    Sept. 1, 2020) (quoting Del. Super. Ct. Civ. R. 56(c)).
    96
    Merrill v. Crothall-American Inc., 
    606 A.2d 96
    , 99 (Del. 1992) (citation omitted); see also
    Oliver B. Cannon & Sons, Inc. v. Dorr-Oliver Inc., 
    312 A.2d 322
    , 325 (Del. Super. Ct. 1973).
    97
    Unbound P’rs Ltd. P’ship v. Invoy Hldgs. Inc., 
    251 A.3d 1016
    , 1024 (Del. Super. Ct. 2021)
    (alteration in original) (quoting Ebersole v. Lowengrub, 
    180 A.2d 467
    , 468-69 (Del. 1962)).
    98
    Moore v. Sizemore, 
    405 A.2d 679
    , 680 (Del. 1979) (citation omitted).
    -17-
    demonstrate there is a “genuine issue for trial.”99 The Court construes the record in
    the light most favorable to the non-movant to determine whether there is a genuine
    issue for trial.100
    “These well-established standards and rules equally apply [where] the parties
    have filed cross-motions for summary judgment.”101 “[W]here cross-motions for
    summary judgment are filed and neither party argues the existence of a genuine issue
    of material fact, ‘the Court shall deem the motions to be the equivalent of a
    stipulation for decision on the merits based on the record submitted with the[m].’”102
    Even so, “the existence of cross motions for summary judgment does not act per se
    as a concession that there is an absence of factual issues.”103 In other words, “the
    [C]ourt is not relieved of its obligation to deny summary judgment if a material
    factual dispute exists.”104 To determine whether a genuine issue of material fact
    exists, the Court evaluates each motion separately.105 The Court will deny summary
    99
    Del. Super. Ct. Civ. R. 56(e).
    100
    Judah v. Del. Tr. Co., 
    378 A.2d 624
    , 632 (Del. 1977) (citation omitted).
    101
    IDT Corp. v. U.S. Specialty Ins. Co., 
    2019 WL 413692
    , at *5 (Del. Super. Ct. Jan. 31, 2019)
    (citations omitted); see Capano v. Lockwood, 
    2013 WL 2724634
    , at *2 (Del. Super. Ct. May 31,
    2013) (citing Total Care Physicians, P.A. v. O'Hara, 
    798 A.2d 1043
    , 1050 (Del. Super. Ct. 2001)).
    102
    Radulski v. Liberty Mutual Fire Ins. Co., 
    2020 WL 8676027
    , at *4 (Del. Super. Ct. Oct. 28,
    2020) (alteration in original) (quoting Del. Super. Ct. Civ. R. 56(h)).
    103
    United Vanguard Fund, Inc v. TakeCare, Inc., 
    693 A.2d 1076
    , 1079 (Del. 1997).
    104
    Fasciana v. Elec. Data Sys. Corp., 
    829 A.2d 160
    , 166 (Del. Ch. 2003).
    105
    See Empire of Am. Relocation Servs., Inc. v. Com. Credit Co., 
    551 A.2d 433
    , 435 (Del. 1988)
    (“It is imperative that the court consider whether there is a genuine issue of material fact each time
    [summary judgment] motions are presented.” (citation omitted)).
    -18-
    judgment if “it is not reasonably certain that there is no triable issue” of fact.106 And
    while “summary judgment is encouraged when possible, there is no absolute right
    to summary judgment.”107 In the end, summary judgment “must be denied if there
    is any reasonable hypothesis by which the opposing party may recover, or if there is
    a dispute as to a material fact or the inferences to be drawn therefrom.”108
    III. PARTIES’ CONTENTIONS
    Centene Plaintiffs moved for summary judgment on their breach-of-contract
    claims under the 2003 and 2013 Contracts (Counts II and IV). Centene Plaintiffs
    contend the U&C price definitions in the Contracts include cash discounts Rite Aid
    provided to its customers unless the parties agreed to exclude them, which Centene
    Plaintiffs say didn’t happen.109              Centene Plaintiffs also contend Rite Aid is
    collaterally estopped from relitigating whether its Program customers were “cash
    106
    Unbound Partners, 251 A.3d at 1024 (internal quotation marks omitted); see Cont’l Ins. Co.
    v. Rutledge & Co., Inc., 
    750 A.2d 1219
    , 1227–28 (Del. Ch. 2000) (“[T]he Court [] maintains the
    discretion to deny summary judgment if it decides a more thorough development of the record
    would clarify the law or its application.” (citing Alexander Indus., Inc. v. Hill, 
    211 A.2d 917
    , 918–
    19 (Del. 1965))); cf. Jeffries v. Kent Cty. Vocational Tech. Sch. Dist. Bd. of Educ., 
    743 A.2d 675
    ,
    677 (Del. Super. Ct. 1999) (“[A] matter should be disposed of by summary judgment whenever an
    issue of law is involved and a trial is unnecessary.” (emphasis added) (citing State ex rel. Mitchell
    v. Wolcott, 
    83 A.2d 759
    , 761 (Del. 1951))); see also Cerberus Int’l, Ltd. v. Apollo Mgmt., L.P.,
    
    794 A.2d 1141
    , 1150 (Del. 2002) (“The trial court may deny summary judgment in a case where
    there is reason to believe that the better course would be to proceed to a full trial.” (cleaned up)).
    107
    AeroGlobal Cap. Mgmt., LLC v. Cirrus Indus., Inc., 
    871 A.2d 428
    , 443 (Del. 2005) (citation
    omitted).
    108
    Vanaman v. Milford Mem’l Hosp., Inc., 
    272 A.2d 718
    , 720 (Del. 1970).
    109
    See Pls.’ Mot. for Summ. J. at 23-29.
    -19-
    customers” because, in their eyes, the issue was previously litigated.110 Centene
    Plaintiffs take the two above contentions and conclude that Rite Aid’s failure to
    incorporate its discounted and other prices into the U&C price caused Rite Aid to
    breach both the 2003 Contract and the 2013 Contract, entitling Centene Plaintiffs to
    money damages for overpayments made to Rite Aid.111
    Rite Aid moved for summary judgment on the two contract claims and the
    unjust enrichment claim (Counts II, IV, and VI). Rite Aid contends Delaware’s
    three-year statute of limitations for contract claims bars all of Centene Plaintiffs’
    remaining claims.112 Next, Rite Aid insists it fully complied with the contracts at
    issue—the 2003 Contract, the 2013 Contract, the Caremark Contract, and the Argus
    Contract.113 Rite Aid says that neither the Caremark Contract nor the Argus Contract
    encompassed Program prices or price-matched prices as part of the U&C price.114
    Rite Aid challenges Centene Plaintiffs have no evidence Rite Aid breached
    Envolve’s 2003 or 2013 Contracts, or that Rite Aid was overpaid. 115 Rite Aid also
    110
    See id. at 29-31.
    111
    See id. at 31-39.
    112
    See Defs.’ Mot. for Summ. J. at 12-25.
    113
    See id. at 25-36.
    114
    See id. at 26-31; see also Defs.’ Answering Br. at 12-13.
    115
    See Defs.’ Mot. for Summ. J. at 31-36.
    -20-
    contends Centene Plaintiffs cannot prove damages,116 and that the voluntary
    payment doctrine defeats all of Centene Plaintiffs’ claims.117
    IV. DISCUSSION
    A. RITE AID IS NOT ENTITLED           TO   SUMMARY JUDGMENT     ON   STATUTE    OF
    LIMITATIONS.
    Rite Aid posits Delaware’s three-year statute of limitations bars Centene
    Plaintiffs’ claims to the extent those claims accrued before December 23, 2016.118
    Specifically, Rite Aid argues the claims are based on the Program prices, which
    launched over a decade before this action commenced.119 Rite Aid also points out
    price-matching ended in 2015.120 And, says Rite Aid, no exception to the statute of
    limitations applies.121 Centene Plaintiffs deploy four counterarguments. First,
    Centene Plaintiffs say a federal class action, captioned as Josten v. Rite Aid Corp.
    (C.A. No. 3:18-cv-00152 (S.D. Cal.)) tolled the statute of limitations in this action.122
    Second, Centene Plaintiffs say the “inherently unknowable doctrine” tolled the
    statute of limitations starting in September 2008 when Rite Aid began the
    116
    See id. at 36-39.
    117
    See id. at 39-41.
    118
    Id. at 12.
    119
    Id.
    120
    Defs.’ Answering Br. at 12-13.
    121
    Defs.’ Mot. for Summ. J. at 12.
    122
    Pls.’ Answering Br. at 14-15.
    -21-
    Program.123 Third, Centene Plaintiffs contend the fraudulent concealment doctrine
    tolled the statute of limitations starting in September 2008.124 Fourth, Centene
    Plaintiffs maintain they “were not on inquiry notice of Rite Aid’s wrongful acts more
    than three years before bringing this suit, let alone more than three years before
    Josten was filed.”125
    In Delaware, contract claims are subject to a three-year statute of
    limitations.126 And those claims must be brought within three years “from the date
    that the cause of action accrued.”127 A breach-of-contract claim accrues “at the time
    the contract is broken, not at the time when the actual damage results or is
    ascertained.”128 Stated differently, “the statute is triggered as soon as the breach
    occurs, even if the aggrieved plaintiff is ignorant of the breach.” 129 When a claim
    falls outside the limitations period on its face, “the plaintiff bears the burden of
    123
    Id. at 16-17.
    124
    Id. at 19-20.
    125
    Id. at 20.
    126
    See DEL. CODE ANN. tit. 10, § 8106(a).
    127
    Levy v. Brownstone Asset Mgmt., LP, 
    76 A.3d 764
    , 768 (Del. 2013) (citation omitted).
    128
    Worrel v. Farmers Bank of State of Del., 
    430 A.2d 469
    , 472 (Del. 1981) (internal quotation
    marks and citation omitted).
    129
    Intermec IP Corp. v. TransCore, LP, 
    2021 WL 3620435
    , at *21 (Del. Super. Ct. Aug. 16, 2021)
    (citing Wal-Mart Stores, Inc. v. AIG Life Ins. Co., 
    860 A.2d 312
    , 319 (Del. 2004)); see also
    SmithKline Beecham Pharms. Co. v. Merck & Co., Inc., 
    766 A.2d 442
    , 450 (Del. 2000) (observing
    that Delaware’s contractual statute of limitations “is not a discovery statute” and so, absent tolling,
    constructive knowledge of the breach is enough to trigger the statutory period (internal quotations
    marks omitted)).
    -22-
    pleading facts leading to a reasonable inference that a tolling exception applies.”130
    “Ignorance of the cause of action will not toll the statute, absent concealment or
    fraud, or unless the injury is inherently unknowable and the claimant is blamelessly
    ignorant of the wrongful act and the injury complained of.”131
    Rite Aid, as the movant, must prove the evidence supports the conclusion that
    the limitations period has lapsed.132 If Rite Aid meets its burden, the burden shifts
    to Centene Plaintiffs to demonstrate that circumstances exist to justify tolling.133
    There is no dispute the claims accrued, i.e., the alleged breaches occurred, more than
    three years before this action was filed.134             As such, Centene Plaintiffs must
    demonstrate an exception applies to toll the running of the limitations period.
    This action was filed on December 23, 2019. Thus, claims that accrued before
    December 23, 2016, are barred unless an exception applies. Centene Plaintiffs have
    carried their burden to show a genuine issue of material fact exists over whether an
    exception to toll the limitations period applies, specifically as it relates to the
    130
    Intermec IP Corp., 
    2021 WL 3620435
    , at *21 (citation omitted).
    131
    Coleman v. Pricewaterhousecoopers, LLC, 
    854 A.2d 838
    , 842 (Del. 2004) (citation omitted).
    132
    See 
    id. at 843
     (holding that the lower court erred in granting summary judgment on the statute
    of limitations when genuine issues of material fact existed regarding the plaintiff’s notice of the
    wrongful acts leading to the cause of action).
    133
    Ins. Co. of N. Am. V. NVF Co., 
    2000 WL 305338
    , at *2 (Del. Super. Ct. Jan. 20, 2000) (citing
    U.S. Cellular Inv. Co. of Allentown v. Bell Atl. Mobile Sys. Inc., 
    677 A.2d 497
     (Del. 1996)).
    134
    See Pls.’ Answering Br. at 14-24 (arguing four exceptions justify tolling the statute of
    limitations, but not that the action was commenced within three years of any breach).
    -23-
    “inherently unknowable doctrine.” Under this doctrine, the statute of limitations
    begins to run “upon the discovery of facts constituting the basis of the cause of action
    or the existence of facts sufficient to put a person of ordinary intelligence and
    prudence on inquiry which if pursued, would lead to the discovery of such facts.”135
    Centene Plaintiffs maintain their injury caused by the exclusion of discount
    prices was “inherently unknowable until 2017” when they became aware of a
    “whistleblower lawsuit” claiming Rite Aid inflated its U&C prices.136 Moreover,
    Centene Plaintiffs state that the injury was not reasonably knowable until 2017
    because Rite Aid set its U&C price and did not share how it formulated that price.137
    Centene Plaintiffs contend that as a result of the confidential nature of Rite Aid’s
    pricing formula, they had no way to know Rite Aid did not include its Program prices
    in its U&C price until the 2017 whistleblower lawsuit.138
    135
    See Coleman, 
    854 A.2d at 842
     (emphasis in original) (internal quotation marks and citation
    omitted).
    136
    See Pls.’ Answering Br. at 17; Defs.’ Mot. for Summ. J., Ex. 19 at 10-11(Q: “Identify the date
    each Plaintiff became aware and describe how each Plaintiff became aware of Defendants’
    purported ‘scheme’ alleged in paragraphs 44 and 45 of the Complaint.” A: “[I]n 2017, based upon
    information in public litigation and government investigations of which it became aware,
    [Plaintiffs] began to suspect Rite Aid was falsely reporting its U&C charges to [Plaintiffs],
    resulting in potential overcharges for prescription drug reimbursement claims.”). Compare
    Complaint ¶¶ 44-45, with Am. Compl. ¶¶ 56-57.
    137
    See Pls.’ Answering Br. at 17-18. Rite Aid’s counsel stated in a February 2019 letter to
    Envolve that Rite Aid’s “proprietary pricing algorithm” involved “highly confidential
    information.” See 
    id.,
     Ex. 21 at 2.
    138
    See id. at 17-18.
    -24-
    Rite Aid, at bottom, argues Centene Plaintiffs were on notice and/or knew
    Program prices and price-matched prices were not incorporated into U&C more than
    three years before Centene Plaintiffs commenced this action.139
    In support thereof, Rite Aid has latched onto a 2010 email between an Envolve
    employee and HEB, a regional grocery chain based in Texas.140 HEB, like Rite Aid,
    was a Centene Corporation vendor.141 The 2010 email between that Envolve
    employee and HEB stated that HEB did not include any discounts or special program
    pricing as part of its U&C price.142 Rite Aid contends this is enough to put Centene
    Plaintiffs on inquiry notice, or at least that Centene Plaintiffs were required to
    investigate further after they received this information.143 Centene Plaintiffs counter
    that other stores, like Walmart, did include discount prices in its U&C metric.144
    The standard here is whether Centene Plaintiffs were aware of facts, more
    than three years before this action commenced, that constitute “the basis of the cause
    of action or the existence of facts sufficient to put a person of ordinary intelligence
    and prudence on inquiry which if pursued, would lead to the discovery of such
    139
    See Defendants’ Reply Brief (“Defs.’ Reply Br.”) at 1-6, Feb. 13, 2023 (D.I. 264).
    140
    See Defs.’ Mot. for Summ. J. at 17-19; Pls.’ Answering Br. at 22; Defs.’ Reply Br. at 2-3.
    141
    Defs.’ Mot. for Summ. J., Ex. 25 at Tr. 55:19-56:14.
    142
    See id., Ex. 25 at Tr. 58:10-21.
    143
    Defs.’ Reply Br. at 2-3.
    144
    See Pls.’ Answering Br. at 20-21.
    -25-
    facts.”145 Even “[a]ssuming without deciding that [Centene Plaintiffs] were on
    inquiry notice, it cannot be determined, on the present record, whether a diligent
    inquiry by [Centene Plaintiffs] would have uncovered facts sufficient for them to
    assert” their breach-of-contract claims.146
    Rite Aid also contends it clarified the U&C definition in the 2013 Contract.
    Specifically, Rite Aid argues the 2013 Contract addressed the Program, and the term
    “non-contracted” in the 2013 Contract U&C definition proves this.147 Rite Aid cites
    testimony from its own witness to support this “understanding,” but no Centene
    Plaintiffs’ witness. This is not enough; there remains a genuine issue of material
    fact. Whether Centene Plaintiffs were on inquiry notice, and, if they were, whether
    a diligent inquiry would’ve uncovered facts sufficient to assert their claims, is a
    disputed question of fact that “preclude[s] a determination as a matter of law.”148
    145
    See Coleman, 
    854 A.2d at 842
     (emphasis in original) (internal quotation marks and citation
    omitted).
    146
    See 
    id. at 843
    .
    147
    Defs.’ Reply Br. at 4-5 (citing Defs.’ Mot. for Summ. J. at 33-36).
    148
    Coleman, 
    854 A.2d at 843
     (emphasis in original). Rite Aid additionally argues the statute of
    limitations bars Centene Plaintiffs’ claim for unjust enrichment under the Caremark Contract. See
    Defs.’ Mot. for Summ. J. at 28-29. In July 2011, Caremark announced a change to its U&C
    definition for its Federal Employee Program (“FEP”). See Defs.’ Mot. for Summ. J., Ex. 6. Rite
    Aid says this put Centene Plaintiffs on inquiry notice that Program prices were not part of U&C.
    Defs.’ Mot. for Summ. J. at 28-29. Again, this is not enough. The FEP plan is entirely distinct
    from the contracts at issue in this case. And the FEP announcement gives no indication that
    Program prices were never part of U&C for other Caremark contracts. See Defs.’ Mot. for Summ.
    J., Ex. 6. As such, the statute of limitations does not bar Centene Plaintiffs’ Caremark Contract
    unjust enrichment claim.
    -26-
    B. RITE AID IS NOT COLLATERALLY ESTOPPED FROM LITIGATING WHETHER
    PROGRAM CUSTOMERS ARE “CASH” CUSTOMERS.
    Centene Plaintiffs contend collateral estoppel bars Rite Aid from relitigating
    whether its Program customers were “cash” customers. Centene Plaintiffs point to
    an arbitration between Humana Health Plan, Inc., and Rite Aid (the “Humana
    Arbitration”).149 On April 22, 2022, an arbitrator issued an award for Humana over
    a breach-of-contract claim by Humana and against Rite Aid.150 The arbitration
    decision discussed the scope of “cash” customers in participating pharmacy
    agreements.151 The contracts at issue in that decision did not define U&C price.152
    Rite Aid argues, inter alia, the fact that the contracts at issue in the Humana
    Arbitration were not the same as those here precludes Centene Plaintiffs’ collateral
    estoppel argument.153
    To determine whether collateral estoppel applies to bar consideration
    of an issue, a court must determine whether: (1) The issue previously
    decided is identical with the one presented in the action in question,
    (2) the prior action has been finally adjudicated on the merits, (3) the
    party against whom the doctrine is invoked was a party or in privity
    with a party to the prior adjudication, and (4) the party against whom
    the doctrine is raised had a full and fair opportunity to litigate the issue
    in the prior action.154
    149
    See Pls.’ Mot. for Summ. J., Ex. 40 (Humana Arbitration decision).
    150
    See 
    id.,
     Ex. 40 at 49.
    151
    See 
    id.,
     Ex. 40 at 21-22.
    152
    
    Id.,
     Ex. 40 at 12.
    153
    See Defs.’ Answering Br. at 23-24.
    154
    Betts v. Townsends, Inc., 
    765 A.2d 531
    , 535 (Del. 2000) (emphasis added) (citations omitted).
    -27-
    “Arbitration is included among the ‘prior actions’” that might trigger collateral
    estoppel.155 And trial courts have “broad discretion” to determine whether collateral
    estoppel should apply in a given instance.156
    Collateral estoppel does not apply to this action. The contracts at issue in the
    Humana Arbitration did not define U&C price. This caused the arbitrator to look
    outside the four corners for those contracts. The contracts here expressly define
    U&C price. A central issue in this case is whether Rite Aid’s Program and price-
    match customers were “cash” customers, and whether Program and price-matched
    prices should have been included in the U&C price. No doubt, the requisite analyses
    between the Humana Arbitration and this case differ. In other words, the “issue
    previously decided in the” Humana Arbitration is not “identical with the one
    presented” in this action.157
    C. THE 2003 CONTRACT AND THE 2013 CONTRACT
    The elements for a breach-of-contract claim under Delaware law are: “(1) the
    existence of a contractual obligation; (2) breach of that obligation; and (3) damages
    155
    In re Bracket Hldg. Corp. Litig., 
    2017 WL 3283169
    , at *6 (Del. Super. Ct. July 31, 2017)
    (citations omitted).
    156
    Chrysler Corp. v. New Castle Cnty., 
    464 A.2d 75
    , 82 (Del. Super. Ct. 1983); Boone v. Oy
    Partek Ab, 
    724 A.2d 1150
    , 1154 (Del. Super. Ct. 1997).
    157
    See Betts, 
    765 A.2d at 535
     (citation omitted).
    -28-
    resulting from the breach.”158 Delaware courts “adhere[] to the ‘objective’ theory of
    contracts, i.e.[,] a contract’s construction should be that which would be understood
    by an objective, reasonable third party.”159              “When the contract is clear and
    unambiguous, [the Court] will give effect to the plain-meaning of the contract’s
    terms and provisions.”160 But a contract is ambiguous when it is subject to multiple
    reasonable interpretations.161 When a contract is ambiguous, that “rais[es] factual
    issues requiring consideration of extrinsic evidence to determine the intended
    meaning of the provision[s] in light of the expectations of the contracting parties.”162
    1. The 2003 Contract
    Both parties move for summary judgment on breach of the 2003 Contract
    between Envolve and Rite Aid (Count II). Centene Plaintiffs contend Rite Aid did
    not accurately report its U&C price; in support thereof they point to two things. First,
    the National Council for Prescription Drug Programs (“NCPDP”) sets industry
    standards for transmitting prescription-drug claims information, including U&C
    price; NCPDP defines U&C as the “[a]mount charged cash customers for the
    158
    Buck v. Viking Hldg. Mgmt. Co. LLC, 
    2021 WL 673459
    , at *3 (Del. Super. Ct. Feb. 22, 2021)
    (citing VLIW Tech., LLC v. Hewlett-Packard Co., 
    840 A.2d 606
    , 612 (Del. 2003)).
    159
    Osborn ex rel. Osborn v. Kemp, 
    991 A.2d 1153
    , 1159 (Del. 2010) (citing NBC Universal v.
    Paxson Commc’ns, 
    2005 WL 1038997
    , at *5 (Del. Ch. Apr. 29, 2005)).
    160
    
    Id.
     at 1159-60 (citing Rhone-Poulenc Basic Chems. Co. v. Am. Motorists Ins. Co., 
    616 A.2d 1192
    , 1195 (Del. 1992)).
    161
    Id. at 1160.
    162
    Eagle Indus., Inc. v. DeVilbiss Health Care, Inc., 
    702 A.2d 1228
    , 1229 (Del. 1997).
    -29-
    prescription exclusive of sales tax or other amounts claimed”; and the NCPDP
    standards govern the 2003 Contract.163 Second, the Seventh Circuit in United States
    ex rel. Garbe v. Kmart Corporation164 held that a pharmacy’s U&C price must
    include discount prices that are widely and consistently available to uninsured cash
    customers unless those discount prices are expressly excluded from U&C by
    contract or law.165 In Centene Plaintiffs’ view, the 2003 Contract does not deviate
    from NCPDP standards or Garbe, and so Rite Aid had a duty to include Program or
    price-matched prices when reporting its U&C price to Envolve.166 Centene Plaintiffs
    say that because Rite Aid excluded these prices, Rite Aid breached the 2003 Contract
    and Envolve suffered damages.167
    Not so, counters Rite Aid. According to Rite Aid, the 2003 Contract’s
    reimbursement lesser-of logic did not include U&C price.168 As support, Rite Aid
    points out that while Centene Plaintiffs assert Rite Aid breached 2003 Contract
    163
    See Pls.’ Mot. for Summ. J. at 2, 31-32.
    164
    
    824 F.3d 632
     (7th Cir. 2016).
    165
    See Pls.’ Mot. for Summ. J. at 3, 31-32.
    166
    See id. at 32.
    167
    See id. at 32-34, 38-39.
    168
    See Defs.’ Answering Br. at 29-30.
    -30-
    Sections 1.7 (definition of U&C) and 2.5 (claim submissions), the reimbursement
    payments are actually governed by Section 2.1 (lesser-of logic).169
    At the outset, the plain words of the 2003 Contract control. Centene Plaintiffs
    focus on 2003 Contract Sections 1.7 and 2.5. But Centene Plaintiffs’ breach claim
    is, at its core, based on reimbursements via the 2003 Contract’s lesser-of logic. 170
    And that’s laid out in Section 2.1. Avoiding Section 2.1, Centene Plaintiffs ask the
    Court to look to the NCPDP standards and Garbe. But that’s extrinsic evidence the
    Court cannot consider unless the contract terms are ambiguous.171 In other words,
    “[e]xtrinsic evidence is not to be used to interpret contract language where that
    language is plain and clear on its face.”172
    Section 2.1’s lesser-of logic language controls here and it’s unambiguous.
    Section 2.1 states:
    The following pricing applies to the On-Lok Third Party Payor only:
    Brand Name: AWP [Average Wholesale Price] less 12% or MAC
    [Maximum Allowable Cost], whichever is less, plus a $0.95 dispensing
    169
    See Defs.’ Mot. for Summ. J. at 32 n.117; see also Pls.’ Mot. for Summ. J., Ex. 1 §§ 1.7, 2.1,
    2.5.
    170
    See Pls.’ Mot. for Summ. J. at 8 (contending that Rite Aid doesn’t dispute the Envolve was
    reimbursing Rite Aid under a “’lesser of’ U&C logic as of September 2008), 7 (noting that
    generally under a lesser-of logic, “a pharmacy is paid the lesser of a negotiated rate for the drug
    and the pharmacy’s U&C price for that drug”).
    171
    See Eagle Indus., Inc., 
    702 A.2d at 1232
     (“If a contract is unambiguous, extrinsic evidence
    may not be used to interpret the intent of the parties, to vary the terms of the contract or to create
    an ambiguity.”).
    172
    O’Brien v. Progressive N. Ins. Co., 
    785 A.2d 281
    , 289 (Del. 2001) (internal quotation marks
    and citation omitted).
    -31-
    fee per 7-day supply. Generic: The lesser of AWP less 20% or MAC,
    whichever is less, plus a $0.95 dispensing fee per 7-day supply.173
    U&C price is not included in this definition. U&C price also is not included in the
    2007 amendment to Section 2.1.174 The Court is bound by the plain meaning of an
    unambiguous contract. Centene Plaintiffs offer scads of extrinsic evidence and facts
    to suggest the parties’ course of dealing did not follow the 2003 Contract.175 Maybe
    so, but having before it an express breach-of-contract claim, the Court cannot
    consider this evidence when the operable language—that of Section 2.1—is
    unambiguous.176
    Turning to Sections 1.7 and 2.5, neither saves Centene Plaintiffs. Section 1.7
    defines U&C price as “[t]hose amounts which [Rite Aid] normally charges its private
    pay patients for comparable Pharmaceutical Services and as may be provided to
    Patient-Beneficiaries of a Third Party Payor, as provided herein.”177 But again, U&C
    173
    Pls.’ Mot. for Summ. J., Ex. 1 § 2.1 (underlining in original); Defs.’ Mot. for Summ. J., Ex. 26
    at Tr. 32:21-33:6; Defs.’ Mot. for Summ. J., Ex. 25 at Tr. 94:15-95:2.
    174
    Defs.’ Answering Br., Ex. 3 § 2.1.
    175
    See, e.g., Pls.’ Answering Br., Ex. 7 at Tr. 158:8-159:15 (acknowledging, as a Rite Aid
    representative, that Rite Aid was reimbursing Envolve under a lesser-of logic as of 2008, but noting
    that the 2003 Contract didn’t reference U&C in the lesser-of logic, and noting that if Rite Aid
    reimbursed Envolve using U&C as part of lesser-of logic it wasn’t “based on the written contract”).
    176
    Cf. In re Viking Pump, Inc., 
    148 A.3d 633
    , 648 (Del. 2016) (“When construing ambiguous
    contractual provisions, Delaware courts are permitted to consider the parties’ course of dealing.”
    (emphasis added) (citation omitted)).
    177
    Pls.’ Mot. for Summ. J., Ex. 1 § 1.7. “Patient-Beneficiaries” is defined, in relevant part, as:
    “Members and beneficiaries of members, who rely on a Third Party Payor . . . to purchase for them
    or reimburse them for the purchase of medical services or pharmaceutical products.” Id., Ex. 1 §
    1.4. “Pharmaceutical Services” is defined, in relevant part, as: “The providing by Pharmacy of
    drugs and professional services to Patient-Beneficiaries enrolled in Third Party Payor programs .
    -32-
    price is not included in the contractual definition of the parties’ lesser-of logic.178
    Section 2.5, likewise, doesn’t help Centene Plaintiffs. Centene Plaintiffs use this
    Section to suggest the U&C price must track the NCPDP definition because Section
    2.5 contains the language, “where on-line communication is not possible, [Rite Aid]
    agrees to file claims in writing for payment using the industry standard [i.e., NCPDP]
    Universal Claims Form.”179 The Court notes that simply because Section 2.5
    references “industry standard,” it does not follow that the otherwise contract-defined
    U&C price must track NCPDP standards. Sections 1.7 and 2.5 are separate and
    distinct provisions, and nothing in the 2003 Contract suggests Centene Plaintiffs’
    interpretation is reasonable.
    As it relates to the June 2010 amendment to the 2003 Contract, it appears
    U&C is incorporated into the lesser-of logic. Specifically, the June 2010 amendment
    modified the definition of “Generic Effective Rate” or “GER.” 180 The definition
    states that the GER is “expressed as a percentage reduction of the [AWP] as
    calculated quarterly including[, inter alia,] Usual and Customary Charge Claims, . . .
    . . . Pharmaceutical Services includes the dispensing of any Generic Drug or Brand Name Drug,
    [among others].” Id., Ex. 1 § 1.5. “Third Party Payor” is defined as: “Any entity which purchases
    or reimburses the purchase of medical services or pharmaceutical products and services on behalf
    of Patient-Beneficiaries. Such entities include, but are not limited to, insurance companies, union
    trusts, employers, medical care foundations, and preferred provider organizations.” Id., Ex. 1 §
    1.6.
    178
    See id., Ex. 1 § 2.1.
    179
    See id., Ex. 1 § 2.5; see also id. at 31-32; Pls.’ Reply Br. at 7-8.
    180
    See Pls.’ Reply Br., Ex. 8 § 6.
    -33-
    and multi-source Brand Name Drugs on the MAC list or . . . that price as Usual and
    Customary Charge Claims.”181 Section 2.1’s lesser-of logic includes the AWP
    metric for generic drugs.182 Accordingly, the June 2010 amendment incorporated
    U&C price into the lesser-of logic. But the parties dispute whether the Program
    prices and price-matched prices are included in the 2003 Contract’s U&C language.
    U&C price is ambiguous as it relates to whether the Program and price-match are
    included within the definition. Neither party cites helpful extrinsic evidence on this
    point. Thus, there is a genuine issue of material fact.
    Centene Plaintiffs have no bases to support their breach-of-contract claim
    under the unambiguous 2003 Contract from September 2008 (the start of the
    applicable time period) to June 2010. Rite Aid has carried its burden to prove there
    is no genuine issue of material fact on Count II for the September 2008 to June 2010
    period. But from June 2010 through April 30, 2013 (the end of the 2003 Contract
    term), U&C price was included in the lesser-of logic. Even so, there is a genuine
    issue of material fact over whether the Program prices and price-matched prices were
    included in that U&C definition. Therefore, Centene Plaintiffs’ claim for breach of
    the 2003 Contract is viable only for the period of June 2010 through the expiration
    181
    See id.
    182
    See Pls.’ Mot. for Summ. J., Ex. 1 § 2.1
    -34-
    of the 2003 Contract (i.e., April 30, 2013). The Court DENIES summary judgment
    for both parties on Count II.
    2. The 2013 Contract
    Both parties moved for summary judgment on breach of the 2013 Contract
    between Rite Aid and Envolve (Count IV). Centene Plaintiffs contend Rite Aid did
    not accurately report its U&C price on claim submissions to Envolve.183
    Specifically, Centene Plaintiffs argue the 2013 Contract did not permit Rite Aid to
    exclude its Program and price-matched prices from its U&C submissions.184
    Centene Plaintiffs break down the 2013 Contract’s definition of U&C price and
    allege: Rite Aid had a duty to report accurately; Rite Aid breached this duty; and
    Envolve suffered damages as a result of the breach.185 Centene Plaintiffs also argue
    the Program was not a contract between customers and Rite Aid186—that is an
    important key for analyzing the definition of U&C.
    Rite Aid contends the definition of U&C price in the 2013 Contract
    encompasses neither the Program prices nor the price-matched prices.187
    Specifically, Rite Aid insists that the language “non-contracted” in the U&C
    183
    See id. at 35.
    184
    See id.
    185
    See id. at 35-39.
    186
    See Pls.’ Answering Br. at 33-34.
    187
    Defs.’ Mot. for Summ. J. at 33.
    -35-
    definition was intended to exclude Program prices and other discounts from U&C
    because the Program was a contract between Rite Aid and Program members.188
    Again, as a starting point, the plain words of the 2013 Contract control. In the
    2013 Contract, “Usual and Customary” is defined as “the lowest price [Rite Aid]
    would charge to a non-contracted, cash-paying customer with no insurance for an
    identical Pharmaceutical Service on the date and at the location that the product is
    dispensed, inclusive of all applicable discounts, promotions, or other offers to attract
    customers.”189
    a. The Program was a contract. The price-matching policy was
    not. The price-matching policy was a promotion, discount or
    other offer to attract customers.
    The first issue is whether members who signed up for the Program were
    “contracted.” They were. “The elements necessary to prove the existence of an
    enforceable contract are: (1) the intent of the parties to be bound, (2) sufficiently
    definite terms, and (3) consideration.”190 Among these, the parties most hotly
    contest whether there was consideration. There was.
    Rite Aid says there was consideration because “Program members offered
    their personal information to Rite Aid and granted Rite Aid permission to share it
    188
    See id. at 33-36.
    189
    Pls.’ Mot. for Summ. J., Ex. 2 § 1(U).
    190
    Otto v. Gore, 
    45 A.3d 120
    , 138 (Del. 2012) (citation omitted).
    -36-
    with ScriptSave in exchange for access to Program discounts.”191 Centene Plaintiffs
    say there was no recognizable consideration.192 Not so. Consideration is “a benefit
    to a promisor or a detriment to a promisee pursuant to the promisor’s request.”193 As
    a general principle, “money is not the only acceptable form of consideration.”194
    With respect to the Program, prospective Program members provided Rite Aid with
    personal information in exchange for the right to receive discounted prescription
    drug prices.195 No doubt there is a growing trend among courts to recognize the
    value of personally identifiable information.196 With regard to the Program, the
    191
    Defs.’ Answering Br. at 39-40.
    192
    Pls.’ Mot. for Summ. J. at 36-37.
    193
    Cigna Health & Life Ins. Co. v. Audax Health Sols., Inc., 
    107 A.3d 1082
    , 1088 (Del. Ch. 2014)
    (cleaned up) (citation omitted).
    194
    Hennegan v. Cardiology Consultants, P.A., 
    2008 WL 4152678
    , at *1 (Del. Super. Ct. Sept. 9,
    2008); see also Cox Commc’ns, Inc. v. T-Mobile US, Inc., 
    273 A.3d 752
    , 764 (Del. 2022)
    (“Consideration requires that each party to a contract convey a benefit or incur a legal detriment,
    such that the exchange is bargained for. If this requirement is met, there is no additional
    requirement of equivalence in the values exchanged.” (cleaned up) (citations omitted)); Cox
    Commc’ns, Inc., 273 A.3d at 764 (explaining that the Court limits its consideration inquiry to
    whether it exists and “not whether it is fair or adequate” (internal quotation marks and citation
    omitted)).
    195
    See Pls.’ Mot. for Summ. J. at 13-14. This information included “name, address, phone
    number, email address, birth date, and dependent information.” Defs.’ Answering Br. at 38-39.
    196
    See, e.g., In re Marriott Int’l, Inc., Customer Data Sec. Breach Litig., 
    440 F. Supp. 3d 447
    , 462
    (D. Md. 2020) (“Neither should the Court ignore what common sense compels it to acknowledge
    – the value that personal identifying information has in our increasingly digital economy. Many
    companies . . . collect personal information. Consumers too recognize the value of their personal
    information and offer it in exchange for goods and services.”); In re Capital One Consumer Data
    Sec. Breach Litig., 
    488 F. Supp. 3d 374
    , 412 (E.D. Va. 2020) (noting the plaintiffs in that case
    delivered personally identifiable information to defendants “in consideration for receiving credit
    services”). Additionally, other comparable programs create binding contracts between a company
    and a customer. See, e.g., Gordon v. United Cont’l Hldg., Inc., 
    73 F. Supp. 3d 472
    , 475, 478
    (D.N.J. 2014) (stating that a frequent flyer program provided by the defendant created a contract
    -37-
    Court views this personally identifiable information as sufficient consideration to
    create a valid contract.197 Those customers enrolled in the Program were indeed
    “contracted.”
    But the price-matching policy is not a contract. The price-matching policy
    permitted any customer on any given visit to provide a Rite Aid pharmacist with a
    competitor’s verified price.198              Then the pharmacist handling the individual
    transaction could match the competitor’s price.199 The price-matching policy was
    widely advertised.200 “An offer is the ‘signification by one person to another of his
    willingness to enter into a contract with him on the terms specified in the offer.’”201
    between each plaintiff and the defendant (the parties agreed there was a contract) where members
    could enroll for the frequent flyer program by acknowledging and agreeing to a set of rules);
    Hongbo Han v. United Cont’l Hldg., Inc., 
    762 F.3d 598
    , 601 (7th Cir. 2014) (acknowledging that
    the same frequent flyer program in Gordon, 
    supra,
     created a contract and holding the plaintiff
    could not state a claim for breach of contract because defendant’s interpretation of that contract
    was reasonable); Hennessey v. Kohl’s Corp., 
    571 F. Supp. 3d 1060
    , 1071 (E.D. Mo. 2021) (finding
    consideration existed where the plaintiff created an online account with defendant and received
    website benefits such as express check-out, saved billing and shipping information, and review of
    pending and past online orders; such benefits constituting consideration).
    197
    “A valid contract requires and offer, acceptance, and consideration.” Trexler v. Billingsley,
    
    2017 WL 2665059
    , at *3 (Del. June 21, 2017) (citation omitted). Centene Plaintiffs additionally
    argue there can be no contract because customers could enroll family members (or pets) without
    those family members signing or being present. Pls.’ Mot. for Summ. J. at 14. But this does not
    change the end result. There was an offer to enter into the Program for discounted drug prices.
    Prospective customers accepted the offer by signing up for the Program. And there was
    consideration in the form of providing personally identifiable demographic information.
    198
    Defs.’ Answering Br. at 12.
    199
    Defs.’ Mot. for Summ. J. at 25 n.92.
    200
    See Pls.’ Mot. for Summ. J. at 16-17.
    201
    Hyetts Corner, LLC v. New Castle Cnty., 
    2021 WL 4166703
    , at *7 (Del. Ch. Sept. 14, 2021)
    (quoting Loveman v. Nusmile, Inc., 
    2009 WL 847655
    , at *3 (Del. Super. Ct. Mar. 31, 2009)).
    -38-
    “But a ‘mere statement of a person’s willingness to enter negotiations with another
    person is in no sense an offer, and cannot be accepted so as to form a binding
    contract.’”202 The price-matching policy was a statement of Rite Aid’s “willingness
    to enter negotiations with” a prospective customer.203 Thus, it “cannot be accepted
    so as to form a binding contract.”204
    Now, the price-matching policy was a promotion or discount. “Promotion” is
    defined as “the act of furthering the growth or development of something especially:
    the furtherance of the acceptance and sale of merchandise through advertising,
    publicity, or discounting.”205 “Discount” is “a reduction from the full amount or
    value of something.”206 The price-matching policy was a promotion because the
    goal was to further the “sale of [prescription drugs] through advertising, publicity,
    or discounting.”207 This is highlighted by the facts that the price-match was widely
    advertised, and it offered discounted prices to attract customers.208 The price-
    202
    
    Id.
     (quoting Salisbury v. Credit Serv., Inc., 
    199 A. 674
    , 681 (Del. Super. Ct. 1937)).
    203
    See 
    id.
     (internal quotations omitted).
    204
    See 
    id.
     (internal quotations omitted).
    205
    Promotion,          MERRIAM-WEBSTER              DICTIONARY,           https://www.merriam-
    webster.com/dictionary/promotion (last visited Mar. 16, 2023) (emphasis in original).
    206
    Discount, BLACK’S LAW DICTIONARY (11th ed. 2019). Merriam-Webster defines “discount”
    as “a reduction made from the gross amount or value of something: such as a reduction made from
    a regular or list price.” Discount, MERRIAM-WEBSTER DICTIONARY, https://www.merriam-
    webster.com/dictionary/discount (last visited Mar. 16, 2023).
    207
    See     Promotion,      MERRIAM-WEBSTER             DICTIONARY,             https://www.merriam-
    webster.com/dictionary/promotion (last visited Mar. 16, 2023).
    208
    See Pls.’ Mot. for Summ. J. at 16-17.
    -39-
    matching policy was also a discount because it reduced the full amount a customer
    would pay for a given prescription drug to a markdown price.209 In other words,
    when a customer entered Rite Aid with a verified lower price from a competitor, a
    Rite Aid pharmacist could choose to match that lower price. Thus, the price-
    matching policy was a promotion or discount.
    At bottom, the term “non-contracted” in the 2013 Contract is unambiguous
    because it’s susceptible to only one reasonable interpretation.210                   And U&C
    encompasses only those customers who, inter alia, did not enter into a contract with
    Rite Aid for prescription drugs. Additionally, the language that states “inclusive of
    all applicable discounts, promotions, or other offers to attract customers” is
    unambiguous. That is, for the purposes of this action, the price-matching policy is
    a discount or promotion.
    So, the Program is a contract and therefore falls outside the 2013 Contract’s
    U&C definition. The Program prices therefore cannot fall within the Centene
    Plaintiffs’ breach of the 2013 Contract claim. The price-matching policy though is
    209
    See Discount, BLACK’S LAW DICTIONARY (11th ed. 2019); see also Defs.’ Answering Br. at
    12; Defs.’ Mot. for Summ. J. at 25 n.92.
    210
    Cf. Osborn, 
    991 A.2d at 1160
     (noting that a contract is ambiguous when it is “reasonably
    ascrib[able] [to] multiple and different interpretations”). Even if the Court determined that “non-
    contracted” is ambiguous, Rite Aid produces certain testimony from Dianne Mason, who
    negotiated the 2013 contract. See Defs.’ Mot. for Summ. J. at 34. Ms. Mason testified “non-
    contracted” was included in the 2013 Contract with the intent to exclude the Program and other
    discount programs on the market from the U&C definition. See 
    id.
    -40-
    not a contract but is a promotion or discount. The price-matched prices therefore
    can support Centene Plaintiffs’ breach of the 2013 Contract claim.
    b. There remains a genuine factual issue as to whether price-
    matching customers are “cash-paying” customers.
    Centene Plaintiffs contend the price-match customers were cash-paying
    customers. They take the literal approach to the U&C definition, arguing price-
    match customers were solely responsible for their purchase and therefore were cash-
    paying customers.211 Centene Plaintiffs also point to: (1) a July 2008 Rite Aid
    Pharmacy Operations Bulletin that states price-match customers “should be treated
    as cash”;212 (2) Rite Aid’s former CFO who stated that he “believe[d] [price-
    matching] would have been a cash claim”;213 and (3) a former Rite Aid executive
    who stated that price-matched sales were “cash prescriptions.”214 Thus, Centene
    Plaintiffs conclude price-match customers fall within the “cash-paying customer”
    language of the U&C definition.
    Rite Aid contends the price-match customers were not “cash-paying”
    customers as defined by the U&C.215 Rite Aid points to an expert report by William
    211
    See Pls.’ Mot. for Summ. J. at 14.
    212
    
    Id.,
     Ex. 31.
    213
    
    Id.,
     Ex. 6 at Tr. 86:20-87:1.
    214
    
    Id.,
     Ex. 10 at Tr. 60:22-61:2.
    215
    See Defs.’ Answering Br. at 12.
    -41-
    Wolfe.216 Mr. Wolfe stated that price-matching was an “episodic practice, premised
    on a very clear policy around individual patient request[s] and other terms,” and that
    “[i]t is nonsensical to suggest price matching would be factored into retail prices that
    are reported as U&C.”217 Mr. Wolfe also stated price-matched prices could not be
    U&C because there was no mechanism to identify when a pharmacist matched a
    price.218
    “When the contract is clear and unambiguous, [the Court] will give effect to
    the plain-meaning of the contract’s terms and provisions.”219 But a contract is
    ambiguous when it is subject to multiple reasonable interpretations.220 When a
    contract is ambiguous, that “rais[es] factual issues requiring consideration of
    extrinsic evidence to determine the intended meaning of the provision[s] in light of
    the expectations of the contracting parties.”221
    The Court holds the “cash-paying customers” language of the 2013 Contract’s
    U&C definition is ambiguous.                  This term is subject to multiple reasonable
    interpretations.222 Both parties cite extrinsic evidence to suggest their respective
    216
    See id.; see also 
    id.,
     Ex. 34.
    217
    
    Id.,
     Ex. 34 ¶ 6.
    218
    
    Id.,
     Ex. 30 at Tr. 137-38; 
    id.,
     Ex. 30 at Tr. 162.
    219
    Osborn, 
    991 A.2d at
    1159-60 (citing Rhone-Poulenc Basic Chems. Co., 
    616 A.2d at 1195
    ).
    220
    Id. at 1160.
    221
    Eagle Indus., Inc., 
    702 A.2d at 1229
    .
    222
    Osborn, 
    991 A.2d at 1160
    .
    -42-
    interpretations are correct. There is a genuine issue of material fact over whether
    price-match customers are “cash-paying customers” and whether they fall within the
    2013 Contract’s U&C definition. This issue must be resolved by the trier of fact.
    The Court therefore DENIES summary judgment for both parties on Count
    IV.
    D. THE CAREMARK CONTRACT AND THE ARGUS CONTRACT
    Recall, the Court earlier decided Rite Aid’s motion to dismiss. On Count VI
    (unjust enrichment), the Court partially dismissed that count with respect to
    Envolve.223 But the Court held that Count VI survived with respect to the Health
    Plans, who were not parties to the contracts and who were determined to not be third-
    party beneficiaries either.224 Thus, Count VI survived with respect to the Health
    Plans, and Rite Aid now moves for summary judgment on that remainder.
    “Unjust enrichment is ‘the unjust retention of a benefit to the loss of another,
    or the retention of money or property of another against the fundamental principles
    of justice or equity and good conscience.’”225 “The elements of unjust enrichment
    are: (1) an enrichment, (2) an impoverishment, (3) a relation between the enrichment
    and impoverishment, (4) the absence of justification, and (5) the absence of a remedy
    223
    See Mem. Op. at 26.
    224
    See id. at 26-27.
    225
    Frederick Hsu Living Tr. v. ODN Hldg. Corp., 
    2017 WL 1437308
    , at *42 (Del. Ch. Apr. 14,
    2017) (quoting Fleer Corp. v. Topps Chewing Gum, Inc., 
    539 A.2d 1060
    , 1062 (Del. 1988)).
    -43-
    provided by law.”226 The last element—the absence of a remedy provided at law—
    is jurisdictional.227 Where the plaintiff seeks only money “damages to correct an
    unjust enrichment, jurisdiction lies in [this] Court even though the claim is
    fundamentally an equitable one.”228
    1. The Caremark Contract
    Rite Aid moves for summary judgment on Count VI regarding the Caremark
    Contract. Rite Aid argues the Caremark Contract’s U&C price was not required to
    include Program prices.229 It does not appear clear whether Rite Aid believes this to
    be true based on the Caremark Contract’s clear language or not. Rite Aid devotes
    most of its argument to course of dealing and other extrinsic evidence.230 Rite Aid
    additionally believes price-matched prices were not part of U&C.231
    Centene Plaintiffs contend the plain language of the Caremark Contract’s
    U&C definition included Rite Aid’s Program prices and price-matched prices
    because the definition contains “no carve-outs for discounts.”232 Centene Plaintiffs
    226
    Nemec v. Shrader, 
    991 A.2d 1120
    , 1130 (Del. 2010) (citation omitted).
    227
    See St. Search P’rs, L.P. v. Ricon Int’l, L.L.C., 
    2005 WL 1953094
    , at *3 (Del. Super. Ct. Aug.
    1, 2005).
    228
    
    Id.
    229
    See Defs.’ Mot. for Summ. J. at 26.
    230
    See id. at 26-30 (discussing testimony from Caremark personnel and discussing other
    Caremark contracts).
    231
    See Defs.’ Answering Br. at 12-13; see also id., Ex. 34.
    232
    See Pls.’ Answering Br. at 26.
    -44-
    argue the language is clear on its face, and even if the Court finds otherwise and
    looks to extrinsic evidence, “the record contains significant facts showing that both
    Caremark and Rite Aid understood that the [Caremark] Contract included Rite Aid’s
    [Program] prices in its definition of U&C.”233
    The Caremark Contract defines U&C as “the lowest price [Rite Aid] would
    charge to a particular customer if such customer were paying cash for an identical
    prescription on that particular day. This price must include any applicable discounts
    offered to attract customers.”234 In 2019, Rite Aid and Caremark amended the U&C
    price definition. That amended definition reads U&C price “shall exclude third party
    cash discount card networks and/or other discount programs that require program
    enrollment.”235
    At the outset, the language of the Caremark Contract controls. Initially, the
    Caremark Contract’s language appears ambiguous. But there is similarity between
    “cash paying customer” and “customer . . . paying cash” in the 2013 Contract and
    the Caremark Contract, respectively. As noted above, “cash paying customer” is
    ambiguous with respect to the price-matching policy.236 Equally here, the Court
    finds that the “customer . . . paying cash” language in the Caremark Contract is
    233
    Id. at 27 (emphasis in original).
    234
    Defs.’ Mot. for Summ. J., Ex. 1 at Schedule of Terms.
    235
    Id., Ex. 18 § 13(f).
    236
    See supra Part V.C.2.b.
    -45-
    ambiguous with respect to the price-matching policy. The Court thus looks to
    extrinsic evidence.237
    The extrinsic evidence mentioned in the 2013 Contract’s discussion, supra, is
    of equal weight here.238 Like with the 2013 Contract, the Court finds that the
    “customer . . . paying cash” language of the Caremark Contract is ambiguous and
    both sides present competing extrinsic evidence. But the Court notes the price-
    matching policy, as discussed supra, is an “applicable discount[] offered to attract
    customers.”239 So Rite Aid has not carried its burden to show its interpretation with
    respect to the price-matching policy is the only reasonable interpretation under the
    Caremark Contract’s language.
    Next, Rite Aid says Program prices were never included in the U&C
    definition.240 Rite Aid cites to an affidavit by a Caremark Senior Vice President.241
    Centene Plaintiffs say the Program prices were included in the U&C definition.242
    Centene Plaintiffs cite to: (1) a 2008 email allegedly showing Caremark understood
    237
    See Osborn, 
    991 A.2d at 1160
     (noting a contract is ambiguous when it is subject to multiple
    reasonable interpretations).
    238
    See supra Part V.C.2.b.
    239
    Defs.’ Mot. for Summ. J., Ex. 1 at Schedule of Terms; see also supra Part V.C.2.a.
    240
    See Defs.’ Mot. for Summ. J. at 26-29.
    241
    See id. at 26; see also id., Ex. 39 ¶¶ 17, 26.
    242
    See Pls.’ Answering Br. at 27-30.
    -46-
    the Program to be Rite Aid’s “new U&C”;243 (2) the 2019 amendment to the
    Caremark Contract that explicitly excluded “third party cash discount card networks
    and/or other discount programs that require program enrollment”;244 among other
    statements made by Caremark and Rite Aid personnel.245
    The Court notes that the “customer . . . paying cash” language is ambiguous
    with respect to the Program. First, one healthcare consulting expert with decades of
    experience opined that “NCPDP has never defined ‘cash customers’ to mean every
    customer not using insurance to purchase his or her prescription,” and that NCPDP
    distinguishes between “some self-pay customers who pay ‘cash’ and other self-pay
    customers who use a ‘discount program.’”246 Second, Rite Aid cites an affidavit by
    a Caremark Senior Vice President who stated Rite Aid was not required or expected
    to report Program prices as U&C.247 Third, Centene Plaintiffs cite a 2008 email from
    a “CVS Caremark executive” who stated the Program is Rite Aid’s new U&C.248
    Thus, there is a genuine issue of material fact regarding whether the Program should
    243
    See id. at 27-28; see also id., Ex. 22.
    244
    See id. at 28-29; see also Defs.’ Mot. for Summ. J., Ex. 18 § 13(f).
    245
    See Pls.’ Answering Br. at 28-30; see also id., Exs. 29-30, 26, 18-20.
    246
    See Defs.’ Answering Br., Ex. 32 ¶¶ 66-69 (emphasis in original).
    247
    See Defs.’ Mot. for Summ. J., Ex. 39 ¶¶ 17, 26.
    248
    See Pls.’ Answering Br., Ex. 22.
    -47-
    have been incorporated into Rite Aid’s U&C for the Caremark Contract. Rite Aid
    has failed to carry its burden; the issue must be resolved by the trier of fact.
    So, summary judgment is DENIED on Count VI regarding the price-matching
    policy and the Program with respect to the Caremark Contract.
    2. The Argus Contract
    Rite Aid moves for summary judgment on Count VI regarding the Argus
    Contract. The Argus Contract defines U&C price as “the lowest price [Rite Aid]
    would charge to a cash paying, non-contracted customer for an identical
    prescription on the date and at the location that the prescription is dispensed,
    including any special promotions or discounts available to the public on such date
    of dispensing.”249 In 2018, Rite Aid and Argus amended the definition of U&C
    price. The amended definition states the U&C price “shall exclude cash discount
    card networks and/or other discount programs that require enrollment.”250
    Up to this point, the Court has established: (1) the Program is a contract; (2)
    the price-matching policy is not a contract; (3) the price-matching policy is a
    discount or promotion; and (4) that “cash-paying customer” language in these
    contracts is ambiguous with both parties offering competing extrinsic evidence on
    their respective interpretations.
    249
    Defs.’ Mot. for Summ. J., Ex. 5 at Ex. 1 § 1.40 (emphasis in original).
    250
    Pls.’ Answering Br., Ex. 13 § 4(b).
    -48-
    In light of the above findings, the Court finds, with regard to the Argus
    Contract, that: (1) Program prices are excluded from the Argus Contract’s U&C
    definition; (2) the price-matching policy falls within the “non-contracted” language
    of the Argus Contract’s U&C definition; (3) the price-matching policy also falls
    within the “special promotions or discounts” language of the Argus Contract’s U&C
    definition; and (4) there is a genuine issue of material fact regarding whether the
    price-match customers fall within the “cash paying customers” language of the
    Argus Contract’s U&C definition. Accordingly, as it relates to the price-match
    customers, the trier of fact—which at this stage, the Court is not—must determine
    whether these customers were “cash paying customers” and whether price-matched
    prices should have been included in Rite Aid’s U&C for the Argus Contract.
    Rite Aid’s Motion for Summary Judgment on Count VI with respect to the
    Argus Contract is DENIED.
    V. CONCLUSION
    For the foregoing reasons, with respect to Count II (breach of the 2003
    Contract), both parties’ Motions for Summary Judgment are DENIED. With respect
    to Count IV (breach of the 2013 Contract), both parties’ Motions for Summary
    Judgment are DENIED. With respect to Count VI (unjust enrichment under the
    -49-
    Caremark Contract and the Argus Contract), Rite Aid’s Motion for Summary
    Judgment is DENIED.251
    IT IS SO ORDERED.
    _______________________
    Paul R. Wallace, Judge
    251
    Rite Aid’s two remaining arguments—that Centene Plaintiffs can’t prove damages and that the
    voluntary payment doctrine defeats Centene Plaintiffs’ claims—fail. First, Rite Aid argues
    Centene Plaintiffs can’t prove damages because their expert’s report allegedly omits important
    metrics. See Defs.’ Mot. for Summ. J. at 36-37. Centene Plaintiffs counter that “Rite Aid seeks
    to turn a dispute over how to calculate damages into a finding that no damages occurred.” See
    Pls.’ Answering Br. at 36. Centene Plaintiffs are correct. On summary judgment, there must be
    “some credible evidence . . . that supports a claim for damages.” Torrent Pharma, Inc. v. Priority
    Healthcare Distrib., Inc., 
    2022 WL 3272421
    , at *13 (Del. Super. Ct. Aug. 11, 2022) (internal
    quotation marks and citation omitted). If Centene Plaintiffs are able to prove the other elements
    of their remaining claims, damages will be established based on the facts of this case. Simply put,
    this is a case about overpayments. If Centene Plaintiffs overpaid, they will be entitled to damages.
    Thus, Rite Aid’s motion for summary judgment on this ground is denied.
    Second, Rite Aid argues the voluntary payment doctrine defeats Centene Plaintiffs’ claims.
    Not so. “The voluntary payment doctrine bars recovery of payment voluntarily made with full
    knowledge of the facts.” Intermec IP Corp., 
    2021 WL 3620435
    , at *15 (internal quotation marks
    and citation omitted). Moreover, when money is paid under a mistake of fact, as opposed to a
    mistake of law, “the payment may be excused and recovery [is] possible.” See 
    id.
     (citation
    omitted). As stated in the statute of limitations discussion, supra, there is a genuine issue of
    material fact as to whether Centene Plaintiffs were on any notice that Rite Aid did not include
    Program prices and other discount prices in its U&C metric and its lesser-of logic. Rite Aid has
    not carried its burden to show Centene Plaintiffs had “full knowledge of the facts.” Rite Aid’s
    motion for summary judgment on this ground is denied.
    -50-
    

Document Info

Docket Number: N19C-12-214 PRW CCLD

Judges: Wallace J.

Filed Date: 3/17/2023

Precedential Status: Precedential

Modified Date: 3/17/2023

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