Waters v. Delaware Moving and Storage, Inc. ( 2023 )


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  •      IN THE SUPERIOR COURT OF THE STATE OF DELAWARE
    PAMELA WATERS,                            )
    )
    Plaintiff,              )   C.A. No. N21C-05-130 MAA
    )
    v.                            )
    )
    DELAWARE MOVING AND                       )
    STORAGE, INC. and GIBELLINO               )
    CONSTRUCTION CO., INC.,                   )
    )
    Defendants.             )
    Submitted: April 13, 2023
    Decided: June 28, 2023
    Upon Plaintiff Pamela Waters’ Motion for Partial Summary Judgment:
    DENIED.
    Upon Delaware Moving and Storage, Inc.’s Motion for
    Partial Summary Judgment:
    GRANTED.
    Upon Gibellino Construction Co., Inc.’s Motion for
    Summary Judgment:
    GRANTED.
    OPINION
    Andres Gutierrez de Cos, Esquire, of ANDRES DE COS LLC, Wilmington,
    Delaware, Attorney for Plaintiff.
    William A. Crawford, Esquire, of FRANKLIN & PROKOPIK, Newark, Delaware,
    Attorney for Defendant Delaware Moving and Storage, Inc.
    Lisa M. Grubb, Esquire, of MARSHALL, DENNEHEY, WARNER, COLEMAN
    & GOGGIN, Wilmington, Delaware, Attorney for Defendant Gibellino
    Construction, Co. Inc.
    Adams, J.
    1
    I.    INTRODUCTION
    Pending before the Court are Plaintiff Pamela Waters’ (“Plaintiff”) and
    Defendant-Subcontractor Delaware Moving and Storage’s (“Subcontractor”) cross-
    motions for partial summary judgment (collectively the “cross motions”); and
    Defendant Gibellino Construction’s (“Contractor”) motion for summary judgment.
    The narrow issue presented in the cross motions is whether the “Replacement
    Cost Value” provision (the “Valuation Provision” or “Provision”) in the Moving
    Contract between Plaintiff and Subcontractor, which purports to limit Plaintiff’s
    recovery for damages to her property to $20,000, is valid and enforceable. Plaintiff
    claims that her actual damages are $53,757.1 For the reasons that follow, Plaintiff’s
    motion for partial summary judgment is DENIED and Defendant’s motion for partial
    summary judgment is GRANTED.
    Contractor moves for summary judgment on Plaintiff’s breach of contract
    claim (Count III). There are two questions presented by Contractor’s motion: (1)
    does the damage allegedly caused by Subcontractor constitute a breach of the
    Restoration Contract between Plaintiff and Contractor; and (2) does Contractor’s
    alleged involvement in selecting the coverage amount in the Moving Contract
    constitute a breach of the Restoration Contract? For the reasons that follow, the
    1
    Compl. ¶ 60.
    2
    Court finds that the answers to these questions is no and Contractor’s motion for
    summary judgment is GRANTED.
    II.    FACTS
    A. Background
    Plaintiff is the owner of the property located at 303 Plymouth Rd.,
    Wilmington, DE 19803.2 On or about May 28, 2019, Plaintiff’s home was damaged
    by a fallen tree.3 Plaintiff hired Contractor to repair the damage to her home.4
    Plaintiff’s property was covered by a homeowner’s insurance policy issued by State
    Farm at the time the tree damaged her home.5 Contractor hired Subcontractor
    (collectively “Defendants”) to remove Plaintiff’s personal property and hold it in
    storage while Contractor was repairing the damage to her home.6 The parties do not
    dispute that Contractor selected Subcontractor and referred Subcontractor to
    2
    Compl. ¶ 1.
    3
    Compl. ¶ 6.
    4
    Compl. ¶ 8; see infra nn. 207-216 and accompanying text for a discussion of the contract between
    Plaintiff and Contractor.
    5
    Compl. ¶ 7.
    6
    See Dep. of Gabe Gibellino at 19:21-24 (“Gibellino Dep.”).
    3
    Plaintiff.7 David Hopkins (“Hopkins”), co-owner of Subcontractor, testified that he
    considered Plaintiff as the customer and Contractor as “our account.”8
    Approximately one week prior to the date when Subcontractor packed and
    moved Plaintiff’s property, James Sterling, an estimator for Subcontractor, came to
    Plaintiff’s home to assess the number of boxes needed for packing Plaintiff’s
    property.9 Sterling testified at his deposition that he did not assess the value of
    Plaintiff’s property during that visit.10             Sterling included on this estimate a
    replacement cost valuation of $20,000, which was the customary valuation amount
    for all jobs where their customer hired Contractor.11 Sterling then emailed the
    7
    Plaintiff alleges that she did not participate in hiring Subcontractor and that Contractor was solely
    responsible for hiring Subcontractor. Aff. of Plaintiff ¶ 3 (Sept. 28, 2022) (“Pl. Aff.”). Gabe
    Gibellino (“Gibellino”), an estimator for Contractor, similarly testified that Plaintiff was not asked
    whether she would like to use a particularly moving company. Gibellino Dep. at 20: 1-5. David
    Hopkins (“Hopkins”), co-owner of Subcontractor, averred in his affidavit that Contractor referred
    Plaintiff to Subcontractor and that Subcontractor then sent its estimator (David Sterling) to assess
    the size of the move. Affidavit of David Hopkins ¶ 8 (Aug. 26, 2022) (“Hopkins Aff.").
    8
    Dep. of David Hopkins at 45:15-17 (“Hopkins Dep.”). James Sterling (“Sterling”), an estimator
    for Subcontractor, testified to his belief that both Contractor and Plaintiff are Subcontractor’s
    customers. Dep. of James Sterling at 8:13-19, 13:4-5 (“Sterling Dep.”).
    9
    Sterling Dep. at 6: 14-24; 7-11.
    10
    Sterling Dep. at 48: 7-14. David Hopkins (“Hopkins”), co-owner of Subcontractor similarly
    testified that Subcontractor does not conduct an estimate of the actual value of a customer’s
    property before a coverage amount is selected. Hopkins Dep. at 38:14-23.
    11
    See Sterling Dep. at 18: 4-11; 19: 9-12 (A: “up until that time [before Plaintiff’s move], for a
    Gibellino [Contractor] job, we never had more than $20,000” . . . Q: “So the amount varied, but
    with Gibellino [Contractor] it was always $20,000?” A: “Correct.”); Hopkins Dep. at 39: 5-17
    (“…we don’t have a signed contract, but we have an agreement with Gibellino [Contractor] that
    we will . . . waive the minimal coverage, which is 60 cents a pound. We give them – we offer them
    $20,000. And then if there is more that wants to be selected or that valuation is not sufficient, then
    the client, the customer, in this case Ms. Waters, has the ability to go further. But we give a
    minimum of [$]20,000 instead of the minimum of 60 cents a pound.”); see also Hopkins Dep. at
    53:18-24; 54:1-2.
    4
    estimate for the move and storage to Contractor.12 Sterling testified that the estimate,
    which included the selected valuation of $20,000, was not emailed to Plaintiff.13
    Gibellino testified that he typically only sends quotes from subcontractors to the
    customer’s insurance carrier, not to the customer directly.14
    On or about August 15, 2019, Subcontractor arrived at Plaintiff’s home to
    move her personal belongings into storage.15 After Subcontractor had loaded
    Plaintiff’s personal belongings onto its truck, an employee for Subcontractor
    provided to Plaintiff a one-page document (the “Moving Contract” or the
    “Contract”) for her signature that included valuation options for Plaintiff’s
    property.16 Sterling testified that, as a general matter, he tells customers this
    document is a contract and testified in the affirmative that the terms of the contract
    are negotiable.17 Plaintiff averred in her Affidavit that, when she was handed the
    form, she assumed the document was a contract between Contractor and
    Subcontractor because “Gibellino’s [Contractor] name was first on the paper.”18
    12
    Gibellino Dep. at 41: 13-16 (Q: “At some point the quote is e-mailed from Delaware Moving
    and Storage to Gibellino, correct?” A: “Correct.”); Sterling Dep. at 8: 4-9 (Q: “and then once that
    estimate is ready you would e-mail it to Mr. Gibellino?” A: “Correct.”).
    13
    Sterling Dep. at 8:4-14.
    14
    Gibellino Dep. at 17: 5-10; 23: 11-14.
    15
    Compl. ¶ 11.
    16
    Aff. ¶ 4.
    17
    Sterling Dep. at 51: 11-20.
    18
    Aff. ¶ 5. In the top left corner of the Moving Contract, next to the line for “Customer” is hand-
    written “Gibellino Construction – Pamela Waters.”
    5
    Plaintiff alleges that before this date, she was not shown any documentation
    regarding the work that was to be performed by Subcontractor.19
    B. The Moving Contract
    The top left corner of the body of the Contract contains the following title in
    all caps, bolded, and underlined: “VALUATION OPTIONS.”20 The Contract
    provides three options “to establish the appropriate valuation in the event of a loss
    and/or damage.”21 The Contract instructs the customer to “[p]lease read each of the
    three choices carefully, as this will determine the Replacement method of your
    household goods and property if damaged in Transit and while shipment is in
    storage.”22
    The three options are labeled “A: NO CHARGE,” “B: IN-STORAGE
    VALUATION,” and “C: Transit Rates – Replacement Cost Valuation”
    (“Valuation Provision”) with check boxes next to each.23 Option A gives a customer
    the choice of selecting a replacement value of sixty cents per pound in the event their
    property is lost or destroyed.24 Option A is not checked and “N/A” is written in the
    corresponding signature line.25         For option B, next to “IN-STORAGE
    19
    Aff. ¶ 4.
    20
    Moving Contract.
    21
    Id.
    22
    Id.
    23
    Id. (Emphasis in original).
    24
    Id.
    25
    Id.
    6
    VALUATION” is the following: “$2.50 per 1,000 worth of valuation per month.”
    Option B provides a space for the value to be filled in.26 The box next to this option
    was checked and the amount of $20,000 was handwritten next to “Amount of
    valuation.”27 Option C, defines the “replacement cost value” as “the cost, at the time
    of loss of a new article identical to the one lost or destroyed.”28 This section contains
    a table listing valuation amounts and the corresponding premiums based on $250
    and $500 deductibles.29
    The lowest valuation amount of $20,000 was circled along with the
    corresponding $215 premium based on a $250 deductible.30 Above the column
    listing the premium, is the following handwritten notation: “$0 billed.” 31 Sterling
    testified that for all jobs with customers involving Contractor, the deductible is
    waived.32 Subcontractor absorbs the cost of the deductible.33 Below the table is a
    section where an individual can write in the valuation amount, deductible, and
    26
    Id.
    27
    Id. See also Sterling Dep. at 21: 1-3 (testifying that Section B covers customers if their property
    is damaged while in storage, while the Valuation Provision covers damage that occurs during
    transportation).
    28
    Moving Contract. Option C states that “[w]hen the identical article is not available, replacement
    cost value shall mean the cost of a new article similar to that damaged or destroyed and which is
    of comparable quality and usefulness.”
    29
    Id.
    30
    Id.
    31
    Id.
    32
    Sterling Dep. at 26: 18-24; 27: 1-4; 29: 16-18.
    33
    Hopkins Dep. at 50: 15-19 (“Q: When you waive the deductible, does that mean Vanliner
    [Subcontractor’s Insurer] pays the extra 250 or you chip that in?” . . . A: “We pay it.”).
    7
    premium due.34 “20,000” is handwritten as the valuation amount, the deductible is
    listed as $0, and the premium is $215.35 In this section (“Option C”), next to
    “Customer Signature,” Plaintiff signed her name.36
    The form also contains signature lines on the bottom of the form for the
    customer and employee of Subcontractor (“Driver”).37 The following notice is
    printed above the signature lines toward the bottom of the form:
    “[u]nless a greater value is stated herein, the customer
    declares, that the value, in case of loss or damage . . . and
    the liability of the mover, for each or any piece or package
    and the contents thereof, does not exceed and is limited to
    sixty (60 cents) per pound per article . . . such customer
    having been given the opportunity to declare a higher
    valuation, without limitation, in case of loss or damage
    from any cause which would make the mover liable and to
    pay the higher rates based thereon.”38
    Plaintiff signed her name above the line for “Customer” and an employee of
    Subcontractor wrote “To Be Billed” above the signature line for “Driver.”39 The
    valuation amount of $20,000 in section C of the form was circled when it was
    provided to her. 40
    34
    Moving Contract.
    35
    Id.
    36
    Id.
    37
    Id.
    38
    Id.
    39
    Id.; Aff. ¶ 5.
    40
    Id.; Aff. ¶ 6.
    8
    C. Circumstances Surrounding the Execution of the Contract
    Plaintiff avers in her Affidavit that she “was not provided time to review or
    read the contract,” that she was not told that she could change the valuation amount,
    and that she “was told to just sign.”41 Plaintiff avers that no one explained the terms
    of the Valuation Provision before she signed the Contract; specifically no one
    explained that she should calculate the value of her property, could change the
    coverage amount, or told that the Provision could function as a waiver.42
    Plaintiff further avers that she would not have signed had she known that the
    Valuation Provision “meant a waiver that limited any and all possible damage
    relating to the move,” and that she would not have chosen a limit of $20,000.43
    Plaintiff contends that she would not have been able to calculate the value of her
    property because Subcontractor had already placed it onto the truck when an
    employee presented the Contract to her.44
    Subcontractor did not appraise the value of Plaintiff’s property before the
    move.45 Sterling testified that he selects the $20,000 amount on estimates and that
    $20,000 was the minimum coverage he would add to customers who hired
    41
    Aff. ¶¶ 5-6.
    42
    Aff. ¶¶ 4-7.
    43
    Aff. ¶ 7; see also Gibellino Dep. at 38: 13-18 (Q: “was it obvious to Gibellino Construction
    [Contractor] that they might be releasing Delaware Moving and Storage [Subcontractor] from
    liability for damages caused beyond a certain number?” A: “No.”).
    44
    Aff. § 7.
    45
    Hopkins Dep. at 38: 14-23; see also Sterling Dep. at 6: 8-13; 18: 4-15.
    9
    Contractor.46 Sterling also testified that at the time he met with Plaintiff there was
    not a habit of discussing the valuation options with customers, but that he would
    explain it if asked.47 Hopkins testified that “we let the customer determine what
    their valuation coverage is . . . when we give them the contract at the start of the
    move.”48       Contractor paid $15,875 to Subcontractor for its moving and storage
    services, which included the $215 premium.49
    On January 23, 2020, Subcontractor removed Plaintiff’s household
    furnishings from storage and returned them to her home.50 Plaintiff’s claims against
    Subcontractor arise from damage that Subcontractor allegedly caused to Plaintiff’s
    household furnishings in the process of their removal, storage, and/or return to
    Plaintiff’s home.51 Plaintiff notified Subcontractor that Subcontractor had caused
    damage to Plaintiff’s property in the amount of $53,757.52 Subcontractor tendered
    Plaintiff’s damage claim to Subcontractor’s insurer, which paid $7,785 to repair
    46
    See Sterling Dep. at 18: 4-11; 19: 9-12.
    47
    Sterling Dep. at 31: 11-14.
    48
    Hopkins Dep. at 41: 18-24; 42: 1.
    49
    Subcontractor Invoice, Ex. 2 to Contractor’s Reply to Mot. Summ. J. In the Moving Contract,
    the estimated cost of moving and storing Plaintiff belongings is $13,067. Gibellino testified to his
    belief that Contractor paid around $15,800 to Subcontractor for Subcontractor’s services.
    (Gibellino Dep. at 34: 4-8); Sterling Dep. at 23: 3-4; 27: 13-16 (testifying that Contractor pays the
    cost of the premium to Subcontractor); Hopkins Dep. at 13: 14-16 (testifying that the premium
    was paid to Subcontractor).
    50
    Compl. ¶ 11; Hopkins Aff. ¶ 8.
    51
    Compl. ¶¶ 11-12.
    52
    Compl. ¶¶ 12-13.
    10
    some of the damaged items, but has refused to issue any further payment unless and
    until Plaintiff signs an agreement limiting Subcontractor’s liability to $20,000.53
    III.   PROCEDURAL HISTORY
    On May 17, 2021, Plaintiff filed her complaint listing 6 counts against
    Subcontractor and 6 counts against Contractor.54 Plaintiff alleges that Subcontractor
    caused damage to her property in the amount of $53,757.55 On June 14, 2021,
    Subcontractor filed a Motion to Dismiss the following counts against Subcontractor:
    Negligence (Count I), breach of implied covenant of good faith and fair dealing
    (Count V), fraudulent inducement (Count VI), and negligent misrepresentation
    (Count VII).56       On October 22, 2021, the Court held oral argument on
    Subcontractor’s motion.57 The Court granted Subcontractor’s motion and dismissed
    those counts.58 The two remaining counts against Subcontractor are for breach of
    53
    Compl. ¶ 24.
    54
    The counts in the Complaint are as follows: Count I: negligence against Subcontractor, Count
    II: negligence and Respondeat Superior against Contractor, Count III: breach of contract against
    Contractor, Count IV: breach of contract against Subcontractor, Count V: breach of implied
    covenant of good faith and fair dealing against Defendants, Count VI: fraudulent inducement
    against Defendants, Count VII: negligent misrepresentation against Defendants, and Count VIII:
    consumer fraud against Defendants.
    55
    Compl. ¶¶ 11-12.
    56
    Def. Mot. Dismiss.
    57
    Waters v. Delaware Moving & Storage, Inc., C.A. No. N21C-05-130 (MAA) (Del. Super. Oct.
    22, 2021), Judicial Action Form.
    58
    Id; Waters v. Delaware Moving & Storage, Inc., C.A. No. N21C-05-130 (MAA) (Del. Super.
    Oct. 22, 2021) (TRANSCRIPT at 35: 11-13). The Court dismissed the counts of negligence,
    fraudulent inducement, and negligent misrepresentation, finding that these counts violated the
    Economic Loss Rule pursuant to McKenna v. Terminex Intern. Co., 
    2006 WL 1229674
     (Del.
    Super. Mar. 13, 2006) and International Fidelity Ins. Co. v. Mattes Electric, Inc., 
    2002 WL 1400217
     (Del. Super. June 27, 2002).
    11
    contract (Count IV) and consumer fraud (Count VIII).59 On August 13, 2022,
    Plaintiff filed the instant motion for partial summary judgment. On September 9,
    2022, Subcontractor filed its motion for partial summary judgment. These cross-
    motions seek summary judgment on whether the Valuation Provision in the Moving
    Contract is valid and enforceable as a matter of law.60 On December 20, 2022, the
    Court held oral argument on the motions and reserved decision.61 On February 15,
    2023, the Court requested additional briefing on the law regarding limitations of
    liability in bailment contracts, i.e. carrier contracts.62 The parties completed this
    additional briefing on April 13, 2023 and the motions are now ripe for adjudication.
    Contractor filed its motion for summary judgment on Plaintiff’s breach of
    contract claim on February 2, 2023. Plaintiff filed her response on March 6, 2023
    and Contractor filed its reply on March 21, 2023. This motion is also ripe for
    adjudication.
    59
    Compl. ¶¶ 47-52, 80-83; Waters v. Delaware Moving & Storage, Inc. C.A. No. N21C-05-130
    (MAA) (Del. Super. Oct. 22, 2021), Judicial Action Form; Waters v. Delaware Moving & Storage,
    Inc., C.A. No. N21C-05-130 (MAA) (Del. Super. Oct. 22, 2021 (TRANSCRIPT at 35:11-13).
    60
    Pl. Mot. Part. Summ. J. Br. at 7; Subcontractor’s Mot. Part. Summ. J. Br. at 1-2.
    61
    Waters v. Delaware Moving & Storage, Inc., C.A. No. N21C-05-130 (MAA) (Del. Super. Oct.
    22, 2021), Judicial Action Form.
    62
    Waters v. Delaware Moving & Storage, Inc., C.A. No. N21C-05-130 (MAA) (Del. Super. Feb.
    15, 2023), Transaction ID 69154433.
    12
    IV.     CROSS MOTIONS FOR SUMMARY JUDGMENT
    A. THE PARTIES’ POSITIONS
    The parties each make a series of arguments regarding the validity of the
    Valuation Provision. In Plaintiff’s initial brief in support of her motion for partial
    summary judgment, she contends that the Valuation Provision is void on three
    grounds: (1) the clause is unreasonable considering the foreseeable damages; (2) the
    clause is not conspicuous and not agreed upon by the parties; and (3) the clause is
    unconscionable as a matter of law.63
    In Plaintiff’s response to the Court’s request for additional briefing, Plaintiff
    asserts that bailment caselaw and the factual record in this case further affirms that
    the Valuation Provision is void and unenforceable.64 Plaintiff asserts that the
    Valuation Provision is void because Subcontractor failed to assess the actual value
    of Plaintiff’s property, did not provide Plaintiff with an “actual choice regarding the
    Limitations Clause value,” and did not explain the Provision prior to execution.65
    Plaintiff further asserts that carrier contracts are subject to higher standards for
    clarity and understanding because they are contracts of adhesion, and therefore
    provisions are strictly construed against the carrier.66 Plaintiff alleges that the bailor
    63
    Pl. Mot. Part. Summ. J. Br. at 7.
    64
    Pl. Supp. Br. at 5.
    65
    Id. at 6.
    66
    Id.
    13
    or shipper needs to have actual knowledge of a limitation provision for it to be
    valid.67
    Plaintiff asserts “a correct valuation is necessary to determine the
    reasonableness of the limitations clause.”68 Plaintiff argues the word “value” in 6
    Del. C. § 7-309(b), relating to contractual limitations of a carrier’s liability, to mean
    the actual and correct value of the goods to be transported.69 Plaintiff takes the
    position that the Delaware Superior Court in Dunfee v. Blue Rock Van & Storage,
    Inc.70 upheld the liability limitations provision because the “contract fairly spells
    out the limitation of liability and contains a provision for increased charges and
    additional insurance where an excess value is declared.”71 Plaintiff contends that
    “Defendant [Subcontractor] was the only party who had the foresight, ability, and
    opportunity to ascertain Plaintiff’s damages.”72
    67
    Id. at 11 (citing Dunfee v. Blue Rock Van & Storage, Inc., 
    266 A.2d 187
    , 189 (Del. Super. Apr.
    30, 1970)); Calvin Klein Ltd., 
    892 F.2d 191
    , 194 (2nd Cir. 1989); Coutinho & Ferrostall, Inc. v.
    M/V Fed. Rhine, 
    799 F. Supp. 2d 550
     (D. Md. 2011); 8A AM. JUR 2d Bailments § 88.
    68
    Pl. Supp. Br. at 7.
    69
    Id. at 6-7. See infra n. 99-101 and accompanying text for a discussion of 6 Del. C. § 7-309(b).
    70
    
    266 A.2d 187
     (Del. Super. Apr. 30, 1970).
    71
    Pl. Supp. Br. at 7 quoting Dunfee, 
    266 A.2d at 189
    . See infra nn. 111-118 and accompanying
    text for a discussion of Dunfee. The remainder of the cases Plaintiff cites to support her position
    that the liability limitation must reflect the actual value of the goods are from other jurisdictions
    outside of the Third Circuit. See Pl. Supp. Br. at 7-8 quoting Federal Ins. Co. v. Transconex, Inc.,
    
    430 F. Supp. 290
    , 295 (D.P.R. 1976); Rappaport v. Storfer Bros., Inc., 
    138 N.Y.S.2d 584
    , 588
    (N.Y. Ct. 1955); Bauer v. Jackson, 
    15 Cal. App. 3d 358
    , 367 (Cal. Ct. App. 1971); Hogan Transfer
    & Storage Corp. v. Waymire, 
    399 N.E.2d 779
     (Ind. Ct. App. 1980).
    72
    Pl. Supp. Br. at 10.
    14
    Subcontractor asserts in its initial brief in support of its motion for partial
    summary judgment that the Valuation Provision is valid and enforceable, and that
    Plaintiff’s recovery is therefore limited to $20,000. In Subcontractor’s supplemental
    brief, it asserts that Sections 7-204(b) and 7-309(b) of Title 6 of the Delaware Code
    and caselaw on bailment contracts support upholding the Valuation Provision.
    Subcontractor notes that these sections are in alignment with the Federal Motor
    Carrier Safety Regulations that similarly permit carriers to limit their liability
    through such valuation provisions.73 Subcontractor contends that Dunfee supports
    upholding the Valuation Provision in this case.74
    B. STANDARD OF REVIEW
    To succeed on a motion for summary judgment, the moving party must
    demonstrate that there are no genuine issues of material fact and that they are entitled
    to judgment as a matter of law.75 When considering a motion for summary judgment,
    the Court must view the facts in the light most favorable to the non-moving party.76
    “If a defendant, as the moving party, can establish that there is no genuine issue of
    material fact, and the defendant is entitled to judgment as a matter of law, the burden
    will shift to the plaintiff to show the existence of specific facts to support the
    73
    
    49 U.S.C. § 14706
     (1935); 
    49 C.F.R. § 375.203
    .
    74
    
    266 A.2d 187
    , 189 (Del. Super. Apr. 30, 1970).
    75
    Super. Ct. Civ. R. 56(c).
    76
    Moore v. Sizemore, 
    405 A.2d 679
    , 680 (Del. 1979).
    15
    plaintiff's claim.”77 A genuine issue of material fact arises when “any rational trier
    of fact could infer that plaintiffs have proven the elements of [a] prima facie case by
    clear and convincing evidence.”78
    Pursuant to Superior Court Civil Rule 56(h), “where the parties have filed
    cross-motions for summary judgment and have not presented argument to the Court
    that there is an issue of fact material to the disposition of either motion, the Court
    shall deem the motions to be the equivalent of a stipulation for decision on the merits
    based on the record submitted with the motions.” The filing of cross-motions for
    summary judgment, however, does not equate to a concession of an absence of
    material fact.79 “Rather, a party moving for summary judgment concedes the
    absence of a factual issue and the truth of the nonmoving party’s allegations only for
    the purposes of its own motion, and does not waive its right to assert that there are
    disputed facts that preclude summary judgment in favor of the other party.”80 “Thus,
    ‘the mere filing of a cross motion for summary judgment does not serve as a waiver
    of the movant’s right to assert the existence of a factual dispute as to the other party’s
    motion.’”81
    77
    Singletary v. American Indep. Ins. Co., 
    2011 WL 607017
    , at *1 (Del. Super. Jan. 31, 2011).
    78
    
    Id.
     (citing Cerebus Intl. LTD. V. Apollo Mgmt., L.P., 
    794 A.2d 1141
    , 1149 (Del. 2002)).
    79
    Lukk v. State Farm Mut. Auto. Ins. Co., 
    2014 WL 4247767
    , at *3 (Del. Super. Aug. 27, 2014)
    (internal citations omitted).
    80
    
    Id.
     (quoting Fox v. RC Fabricators, Inc., 
    2013 WL 6916917
    , at *2 (Del. Super. Dec. 20, 2013))
    (internal citations omitted).
    81
    
    Id.
     (quoting JJID, Inc. v. Del. River Indus. Park, LLC, 
    2007 WL 2193735
    , at *3 (Del. Super.
    July 30, 2007)) (internal citations omitted).
    16
    “Summary judgment is especially appropriate where the motion is based only
    upon legal claims, and there are no material facts in dispute.”82 When the contested
    issue is the proper interpretation of a contract, summary judgment is only appropriate
    when the language at issue is clear and unambiguous.83 Therefore, the threshold
    inquiry when presented with a contract dispute on a motion for summary judgment
    is whether the contract is ambiguous.84 Both Plaintiff and Subcontractor have filed
    motions for partial summary judgment on whether, as a matter of law, the Valuation
    Provision purporting to limit Plaintiff’s claim of damages to $20,000, is valid and
    enforceable.85 Thus, the Court may grant summary judgment if the Valuation
    Provision is clear and unambiguous.
    C. REVIEW OF THE LAW ON BAILMENTS
    The facts of this case implicate general principles of contract law and, more
    specifically, the law on bailments. Plaintiff’s claims against Subcontractor arise
    primarily from damage that Subcontractor allegedly caused to Plaintiff’s property in
    the process of transporting and storing same.86 Before addressing the Valuation
    82
    Clark v. Kelly, 
    1999 WL 458625
    , at *3 (Del. Ch. June 24, 1999).
    83
    See GMG Capital Inv., LLC v. Athenian Venture Partners I, L.P., 
    36 A.3d 776
    , 783 n. 25 (Del.
    2012) (collecting cases upholding award of summary judgment where contractual language was
    clear and unambiguous) ; United Rentals, Inc. v. RAM Holdings, Inc., 
    937 A.2d 810
    , 830 (Del. Ch.
    Dec. 21, 2007) (“When the issue before the Court involves the interpretation of a contract,
    summary judgment is appropriate only if the contract in question is unambiguous.”). 
    Id.
    84
    United Rentals, Inc., 
    937 A.2d at 830
    .
    85
    Pl. Mot. Part. Summ. J. at 4; Def. Mot. Part. Summ. J. at 1-2.
    86
    Compl. ¶¶ 11, 27-31.
    17
    Provision, this decision outlines the legal framework guiding the Court’s analysis as
    informed by the law on bailments and general principles of contract law.
    1.      General Principles of the Bailment Relationship
    Delaware courts have defined a bailment “ as a delivery of personal property
    by one person, the bailor, to another, the bailee, who holds the property for a certain
    purpose, usually under an express or implied-in-fact contract.”87 “[A] bailment
    involves a change in possession but not in title.”88 “Inherent in the bailment
    relationship is the requirement that the property be returned to the bailor, or duly
    accounted for by the bailee, when the purpose of the bailment is accomplished.”89
    “Because a bailment is a contractual arrangement, the bailment contract is
    governed by the same rules of law that govern other contracts.”90 “Transactions to
    which the law of bailments applies include . . . the delivery and acceptance of
    custody of personal property for safekeeping, transportation, or storage.”                        In
    87
    Parseghian v. Frequency Therapeutics, Inc., 
    2023 WL 3533479
    , at *5 (Del. Super. May 18,
    2023) (quoting Devincentis v. European Performance, Inc., 
    2012 WL 1646347
    , at *4 (Del. Super.
    Ct. Apr. 17, 2012)) (citing BLACK’S LAW DICTIONARY, (9th ed. 2009)); see also Sports Complex,
    Inc. v. Golt, 
    647 A.2d 382
     (TABLE), 
    1994 WL 267697
    , at *1 (Del. 1994) (internal quotations
    omitted); Lee Tire & Rubber Co. of State of N.Y. v. Dormer, 
    108 A.2d 168
     (Del. 1954) (affirming
    the trial court’s statement of law on bailments: “Now, briefly, a bailment is a contract, such as
    arises where one delivers property to another to keep for hire either express or implied. It is where
    the control and possession of the property passes to the bailee, commonly designated as the
    keeper.”). 
    Id.
    88
    Bailment, BLACK’S LAW DICTIONARY (8th ed. 2004); see also 8A AM. JUR. 2d § 1 (2023)
    (defining a bailment as a legal relationship that is “created by the delivery of personal property by
    one person to another in trust for a specific purpose, pursuant to an express or implied contract to
    fulfill that trust.”).
    89
    8A AM. JUR. 2d at § 29 (2023).
    90
    Id.
    18
    Delaware, courts require “either an express or implied contract before a bailment
    will be found.”91 When a bailment relationship has been established by express or
    implied contract and plaintiff’s property has been lost, damaged or destroyed, the
    plaintiff can elect to sue in tort or contract.92
    2.      Limiting the Liability of a Bailee in Documents of Title
    In the bailment context, the contract is often expressed in a document of title.93
    Bills of lading and warehouse receipts are documents of title.94 Section 1-201 of
    Title 6 of the Delaware Code defines a bill of lading as “a document of title
    91
    Torrent Pharma, Inc. v. Priority Healthcare Distribution, Inc., 
    2022 WL 3272421
    , at *6 (Del.
    Super. Aug. 11, 2022) (quoting Manchester Equip. Co., Inc. v. Am. Way Moving & Storage, Inc.,
    
    176 F. Supp. 2d 239
    , 245–46 (D. Del. 2001).
    92
    See Celanese Corp. of America v. Mayor and Council of Wilmington, 
    78 A.2d 249
    , 250 (Del.
    Super. Dec. 29, 1950) (where plaintiff sought compensation for damage caused to her goods stored
    in defendant’s warehouse, the court found plaintiff had right to sue for breach of a bailment
    contract, which would require a showing of the following elements: proof of the contract, delivery
    of the goods in good condition, their return in bad condition, and the amount of damage.”);
    Devincentes v. European Performance, Inc., 
    2012 WL 1646347
    , at *4 (Apr. 17, 2012) (holding
    plaintiff could bring breach of bailment contract action when plaintiff’s car was stolen and
    damaged while in possession of Defendant-automotive shop owner); Ellis v. Tri State Realty
    Assoc. LP, 
    2015 WL 993438
    , at *8 (Del. Super. Feb. 27, 2015) (holding breach of bailment claim
    limited by the valuation provision in the contract, where defendant-storage company wrongfully
    sold plaintiff’s stored property to a third party); Nelson v. Jones, 
    2021 WL 5782384
    , at *3 (Del.
    C.P. Nov. 29, 2021) (finding a bailment relationship was established when plaintiff left his vehicle
    in the care of defendant-auto shop and that plaintiff had a cause of action in tort or contract to
    recover the value of his vehicle).
    93
    6 Del. C. § 1-201(16) defines “Document of title” as “a record (i) that in the regular course of
    business or financing is treated as adequately evidencing that the person in possession or control
    of the record is entitled to receive, control, hold, and dispose of the record and the goods the record
    covers and (ii) that purports to be issued by or addressed to a bailee and to cover goods in the
    bailee’s possession which are either identified or are fungible portions of an identified mass. The
    term includes a bill of lading, transport document, dock warrant, dock receipt, warehouse receipt
    . . . .”
    94
    Id.
    19
    evidencing the receipt of goods for shipment issued by a person engaged in the
    business of directly or indirectly transporting or forwarding goods. The term does
    not include a warehouse receipt.”95 Section 1-201 also defines a warehouse receipt
    as “a document of title issued by a person engaged in the business of storing goods
    for hire.”96
    Sections 7-204 and 7-309 of the Delaware Uniform Commercial Code
    (“UCC”) directly address liability limitations contained within warehouse receipts
    and bills of lading, respectively.97 Section 7-204 reads:
    “[d]amages may be limited by a term in the warehouse
    receipt or storage agreement limiting the amount of
    liability in case of loss or damage beyond which the
    warehouse is not liable . . . On request of the bailor in a
    record at the time of signing the storage agreement or
    within a reasonable time after receipt of the warehouse
    receipt, the warehouse’s liability may be increased on part
    or all of the goods covered by the storage agreement or the
    warehouse receipt. In this event, increased rates may be
    charged based on an increased valuation of the goods.”98
    Section 7-309(b) of the Delaware code, relating to contractual limitations of a
    carrier’s liability, reads:
    95
    Id. § 1-201(6). Similarly, Black’s Law Dictionary defines a bill of lading as     “[a] document
    acknowledging the receipt of goods by a carrier or by the shipper’s agent and the contract for the
    transportation of those goods; a document that indicates the receipt of goods for shipment and that
    is issued by a person engaged in the business of transporting or forwarding of goods.” Bill of
    lading, BLACK’S LAW DICTIONARY (8th ed. 2004).
    96
    6 Del. C. § 1-201(42).
    97
    Id. §§ 7-204(b) & 7-309(b).
    98
    Id. § 7-204(b).
    20
    “[d]amages may be limited by a term in the bill of lading
    or in a transportation agreement that the carrier’s liability
    may not exceed a value stated in the bill or transportation
    agreement if the carrier’s rates are dependent upon value
    and the consignor is afforded an opportunity to declare a
    higher value and the consignor is advised of the
    opportunity.”99
    The comment to Section 7-309 clarifies that “a bill of lading may also serve
    as the contract between the carrier and the bailor” and that subsection (b) applies not
    only to a carrier’s liability based on negligence, but also to its liability as an
    insurer.100 “Subsection (b) allows the term limiting damages to appear either in the
    bill of lading or in the parties’ transportation agreement.”101
    3.     Review of the Caselaw
    There are a limited number of recent Delaware cases involving the intrastate
    transport or storage of goods by a carrier that directly address whether a provision
    99
    Id. § 7-309(b).
    100
    Id. § 7-309 (Comment).
    101
    Id.
    21
    purporting to limit the carrier’s liability is enforceable.102 The Court, therefore,
    looks to decisions from other jurisdictions within the Third Circuit.103
    a. Delaware Caselaw
    Delaware precedent establishes that, when certain conditions are met, a carrier
    or warehouseman can limit its liability for loss or damage to an owner’s property in
    the storage contract.104 A storage contract complies with Section 7-204 when it
    “fairly spells out the limitation of liability and contain a provision for increased
    charges and additional insurance where an excess value is declared.”105
    In Ellis v. Tri State Realty Assoc. LP, the plaintiff brought a claim for breach
    of bailment and breach of contract, among other tort claims, after Defendant-storage
    company wrongfully sold the plaintiff’s stored property to a third party. 106 The
    102
    There are a plethora of Third Circuit cases involving claims for damage caused in the context
    of interstate transportation, as opposed to intrastate transport; however, interstate transportation
    cases are governed by the Carmack Amendment to the Interstate Commerce Act. 
    49 U.S.C. § 14706
    . The Carmack Amendment “preempts all state law claims arising out of the interstate
    transportation of household goods by a common carrier.” Tayloe v. Kachina Moving & Storage,
    
    16 F. Supp. 2d 1123
    , 1127 (D. Ariz. 1998) (internal citations omitted). Pursuant to “the Carmack
    Amendment, a common carrier is liable to the shipper for ‘actual loss or injury to property.’” Id.§
    14706(a)(1). However, a carrier may limit its liability for any such damage pursuant to Id. §
    14706(c)(1). Such a limitation is “contractual in nature and thus must be effectuated through a
    written agreement with the shipper evidencing the shipper’s ‘absolute, deliberate and well-
    informed choice.’” American Cyanamid Co. v. New Penn Motor Express, Inc., 
    979 F.2d 310
    , 313
    quoting Carmana Designs Ltd. v. North American Van Lines, Inc., 
    943 F.2d 316
    , 319 (3d. Cir.
    1991). Plaintiff’s contract claim is not governed by the Carmack Amendment because the
    transportation of her goods was intrastate.
    103
    The Court also analyzes a decision from the District Court of Maryland in addition to cases
    from the Third Circuit. See infra nn. 130-37 and accompanying text.
    104
    See infra nn. 105-118.
    105
    Dunfee v. Bluerock Van & Storage, Inc., 
    266 A.2d 187
    , 189 (Del. Super. Apr. 30, 1970).
    106
    
    2015 WL 993438
    , at *1-3 (Del. Super. Feb. 27, 2015).
    22
    contract contained a “value limit” provision whereby the plaintiff agreed to not store
    property with a value in excess of $5,000 without prior written consent, and agreed
    that the defendant’s maximum liability was $5,000.107 The court held that the
    relationship between the parties was defined by contract and that therefore, the duties
    owed arose from that contract.108 The court further held that, the breach of contract
    and bailment claims were limited by the value limit clause of the contract: “[s]uch a
    limitation is equivalent to the contractual limitation on the value of goods to be
    stored in the Unit. In other words, the limitation is equivalent to the risk which [the
    defendant] agreed to bear in the Contract.”109 The court found that this provision
    was enforceable and held that the plaintiff’s recovery was limited to $5,000.110
    Dunfee v. Blue Rock Van and Storage, Inc. involves a plaintiff-bailor who
    sued in negligence after her goods were destroyed while in storage at a warehouse
    owned by defendant-bailee.111 On the morning of trial, the court permitted the
    defendant to amend its answer to plead a limitation of liability provision contained
    in its warehouse receipt, which purported to limit the plaintiff’s recovery to
    107
    Id. at *4. The “value limit” clause of the contract read: “OCCUPANT agrees not to store
    property with a total value in excess of $5,000 without prior written consent of OWNER, which
    consent may be withheld in OWNER’S sole discretion and, if such written consent is not obtained,
    the total value of OCCUPANT’S property shall be deemed not to exceed $5,000. OCCUPANT
    further agrees that the maximum liability of OWNER to OCCUPANT for any claim by
    OCCUPANT . . . is $5,000.”
    108
    Id. at *7.
    109
    Id. at *8.
    110
    Id.
    111
    
    266 A.2d 187
    , 187-89 (Del. Super. Apr. 30, 1970).
    23
    $1,000.112 The jury returned a verdict of $5,500.113 The plaintiff filed a post-trial
    motion arguing that the court erred in permitting the defendant to amend its
    answer.114
    The court issued a post-trial per curiam decision which addressed whether it
    was proper for the trial court to permit the defendant to amend its answer pursuant
    to Superior Court Civil Rule 15(c), and whether the limitations provision in the
    warehouse receipt, which limited coverage to “.60 per pound, per article” complied
    with 6 Del. C. § 7-204(b).115 The court held that it was not error to permit the
    defendant to amend its answer because the plaintiff testified to her knowledge of the
    coverage limit and therefore could not claim surprise or severe prejudice from this
    last minute amendment.116 As to compliance with Section 7-204(b), the court held
    that it “[could not] read the statute to intend that a monetary limitation must be based
    upon either item or weight, without any possibility of using both, even though
    circumstances might so require.”117 “Where the storage contract fairly spells out the
    limitation of liability and contains a provision for increased charges and additional
    112
    Id. at 188.
    113
    Id.
    114
    Id.
    115
    Id. at 188-89.
    116
    Id.
    117
    Id. at 189.
    24
    insurance where an excess value is declared, there is substantial compliance with the
    requirements of the statute.”118
    b. Third Circuit Caselaw Outside of Delaware
    Caselaw from other jurisdictions within the Third Circuit have enforced
    limitation of liability provisions in transportation and storage agreements, including
    when the plaintiff-bailor alleges that they were unaware of such provision.119
    In Kane v. U-Haul Intern., Inc., the U.S. Court of Appeals for the Third Circuit
    affirmed the District Court’s grant of summary judgment to defendant-storage
    company, holding that the exculpatory clause in the storage contract, which
    exempted the defendant from claims of loss or damage to stored property, was
    enforceable and limited the plaintiffs’ recovery to the insurance policy.120
    The plaintiffs claimed that the exculpatory clause was unenforceable because
    they had unequal bargaining power and because the clause was unconscionable.121
    The court stated that, pursuant to New Jersey law, “exculpatory clauses in private
    agreements that do not adversely affect the public interest are generally sustained”
    unless there is a “public duty to perform, there is unequal bargaining power between
    the parties, or the clause is unconscionable.”122 The court found that there was not
    118
    Id.
    119
    See infra nn. 120-29.
    120
    
    218 Fed. Appx. 163
    , 165-67 (3d Cir. 2007).
    121
    Id. at 166-67.
    122
    Id. at 165-66.
    25
    unequal bargaining power because, although the form was standardized, the
    plaintiffs had an opportunity to purchase insurance for an additional reasonable fee,
    the clause was clear, and plaintiffs signed the form.123 The exculpatory clause was
    not unconscionable because the plaintiffs had a choice to purchase insurance, there
    were other storage companies plaintiffs could have contracted with, and there was
    no economic compulsion for plaintiffs to rent the units.124
    In Sylvestri v. South Orange Storage Corp., the plaintiff had stored her fridge
    in the defendant’s warehouse facility and entered into a contract which included a
    provision whereby the plaintiff agreed that the value of the stored property, in the
    case of loss or damage, did not exceed $50 unless the plaintiff selected a higher
    value.125 The plaintiff did not select a higher value.126 The court reasoned that the
    bailment relationship is “essentially the commonly one of contract” and that parties
    may contract to diminish a bailee’s liability if such limitation was not “offensive to
    law or public policy.”127 The court found that the plaintiff was on notice of this
    limitation even though the plaintiff alleged it was not called to her attention and she
    123
    Id. at 166.
    124
    Id.
    125
    
    81 A.2d 502
    , 503-04 (N.J. Super. Ct. App. Div. June 19, 1951). The valuation provision read
    that, “[u]nless a greater value is stated herein, the depositor declares that the value in case of loss
    or damage . . . does not exceed and is limited to fifty dollars . . . such depositor having been given
    the opportunity to declare a higher valuation without limitation . . . .” 
    Id.
    126
    
    Id. at 504
    .
    127
    
    Id.
    26
    did not read this particular provision.128 The court held, therefore, that Plaintiff’s
    recovery was limited to $50.129
    In Coutinho & Ferrostaal, Inc. v. M/V Federal Rhine, the defendant-bailee
    filed a request for a declaratory judgment that the liability limitation provision in its
    warehouse receipt was reasonable and enforceable and limited the plaintiff-bailor’s
    recovery for its damaged goods.130 The provision purported to limit the plaintiff’s
    recover to “10 times the provided, per ton, monthly storage rate[,]” the monthly
    storage rate being $1.50 per metric ton.131
    The United States District Court for the District of Maryland applied Section
    7-204(b) of the Maryland Commercial Code, which states that a “warehouseman can
    limit its liability by a term in its warehouse receipt.”132 The court held that the
    plaintiff did not rebut the presumption that it received the full warehouse receipt and,
    therefore, had actual notice of the provision limiting liability.133 The court also
    found that the provision was unambiguous and enforceable.134 The provision was
    not ambiguous for not having an actual storage rate because Section 7-204 did not
    require the defendant to customize its form for each transaction.135 Although the
    128
    
    Id. at 505-06
    .
    129
    
    Id. at 506
    .
    130
    
    799 F. Supp. 2d 550
    , 551-552 (D. Md. 2011).
    131
    
    Id. at 552
    .
    132
    
    Id. at 553
    ; MD. CODE ANN., COM. LAW § 7-204(b).
    133
    Id. at 555.
    134
    Id. at 554, 556.
    135
    Id. at 557.
    27
    warehouse receipt itself only contained the phrase, “monthly storage rate[,]” the rate
    letter contained the “per ton monthly storage rate,” thus the contract, when read as a
    whole, was unambiguous.136 The court also noted that sophisticated parties, like the
    plaintiff-multinational corporation in this case, are held to a higher standard than
    members of the general public.137
    D. ANALYSIS
    The Valuation Provision is valid and enforceable. The Court finds that
    Plaintiff and Subcontractor entered into a bailment relationship and that the
    Valuation Provision on its face meets the requirements of sections 7-204(b) and 7-
    309(b). The Provision is conspicuous, clear, and unambiguous. Plaintiff has not
    established that the Contract is a contract of adhesion or that the provision is
    unconscionable.
    1.     Plaintiff and subcontractor entered into a bailment contract.
    The Court concludes as an initial matter that the Contract Plaintiff and
    Subcontractor signed created a bailment relationship by express contract, and that
    their respective duties and responsibilities are governed by that Contract.138
    136
    Id.
    137
    Id. at 554.
    138
    Moving Contract; Devincentes v. European Performance, Inc., 
    2012 WL 1646347
    , at *4 (Apr.
    17, 2012); Ellis v. Tri State Realty Assoc. LP, 
    2015 WL 993438
    , at *7 (Del. Super. Feb. 27, 2015)
    (“The relationship between [Defendant] and [Plaintiff] was created by contract. Because the
    relationship exists solely by reason of contract, it follows that the duties owed to each other arise
    solely from the Contract.”).
    28
    The Contract qualifies generally as a document of title, specifically as both a
    bill of lading and warehouse receipt.139 The Contract is a document of title because
    it is a record regularly issued in Subcontractor’s course of business and indicates that
    Subcontractor is entitled to receive and hold the goods identified.140 The Contract is
    a bill of lading because it evidences “the receipt of goods for shipment issued by”
    Subcontractor, who is “engaged in the business of directly or indirectly transporting
    or forwarding goods.”141 The Contract also functions as a warehouse receipt because
    it is an agreement that Subcontractor, a company regularly engaged in storing goods
    for hire, would assume temporary possession of Plaintiff’s goods and place them
    into storage.142      This executed Contract is sufficient to establish a bailment
    relationship under Delaware law.
    2.      The text of the Valuation Provision complies with section 7-309(b).
    Section 7-309(b) relating to contractual limitations of a carrier’s liability
    applies to the Valuation Provision in Section C (“Transit Rates – Replacement Cost
    Value”).143 Section 7-309(b) permits a carrier to limit its liability for damages in a
    139
    Moving Contract; 6 Del. C. §§ 1-201(6), (16), (42).
    140
    Id.§ 1-201(16); The Contract.
    141
    Id. § 1-201 (6); Moving Contract (“The undersigned customer hereby orders the undersigned
    mover to furnish the transportation facilities and services described in this contract . . .”
    142
    Id.§ 1-201 (42).
    143
    Id. § 7-309(b). Plaintiff does not contest the validity of the “In-storage” provision (Section B).
    The Court nevertheless finds that this provision is valid pursuant to 6 Del. C. § 7-204(b) relating
    to contractual limitation of a warehouse’s liability. Pursuant to § 7-204(b), “[d]amages may be
    limited by a term in the warehouse receipt or storage agreement limiting the amount of liability in
    case of loss or damage beyond which the warehouse is not liable.” § 7-204(b). A bailor may
    29
    bill of lading or transportation agreement to a value specified therein “if the carrier’s
    rates are dependent upon value and the consignor [customer] is afforded an
    opportunity to declare a higher value and the consignor is advised of the
    opportunity.”144 With respect to the Valuation Provision here, the cost of the
    premium increases with the increase in valuation and the Contract indicates that the
    customer can choose between levels of valuation ranging from $20,000 to
    $100,000.145
    The comment to Section 7-309(b) states that this subsection may apply to a
    carrier’s liability as an insurer.146 The Valuation Provision in this case attempts to
    limit Subcontractor’s liability as an insurer, because a premium is paid in exchange
    for Subcontractor reimbursing customers up to the corresponding valuation of their
    personal belongings in the event they are lost or destroyed in transit.147 In this case,
    Plaintiff was provided with $20,000 in coverage at no cost because Contractor paid
    request an increase in the warehouse’s liability when signing the agreement or within a reasonable
    time after receiving the warehouse receipt and the bailee may increase the rate based on this
    increased valuation. Id.
    144
    § 7-309(b).
    145
    Moving Contract. The Valuation Provision instructs the customer to see a representative should
    they wish to select a valuation above $100,000. Id. Pursuant to § 7-309(b), “damages may be
    limited by a term in the bill of lading . . . if the carrier’s rates are dependent upon value and the
    consignor is afforded an opportunity to declare a higher value and the consignor is advised of the
    opportunity.”
    146
    § 309(b) (Comment).
    147
    Moving Contract.
    30
    the premium of $215 to Subcontractor.148                     Subcontractor also waived the
    deductible.149
    Plaintiff argues that the Valuation Provision is invalid because the rates are
    not dependent upon a correct valuation of Plaintiff’s property.150 The language of
    Section 7-309(b), the language of the Contract, and the Dunfee decision do not state
    that a valuation provision must equal the actual value of the property to be valid.
    Section 7-309(b) only states “to a value specified therein.”151 The paragraph in the
    bottom right corner of the Contract confirming customers’ understanding of the
    liability limitations of Subcontractor also states that its rates are based on the
    “declared or agreed value,” the customer having the opportunity to select a higher
    valuation.152 Nowhere in the Contract does it state that the valuation amount is
    meant to equal the true and accurate value of a customer’s property. Finally, Dunfee
    does not hold that a limitations provision is only valid if the value specified equates
    to the actual value of the goods.153             To the contrary, the court concluded the
    148
    The invoice from Subcontractor to Contractor includes an itemized list of charges including a
    charge of $215 for “in transit insurance.” Ex. 2 to Contractor’s Reply, Transaction ID 69595244;
    see Sterling Dep. at 23: 3-4; 27:13-16; Dep. of David Hopkins at 13:14-16.
    149
    See Moving Contract. In the Valuation Provision of the Contract, next to the line for
    “Deductible amount,” Subcontractor hand-wrote in $0. Id. Sterling Dep. at 26: 18-24; 27: 1-4;
    29: 16-18.
    150
    Pl. Supp. Br. at 7 (“Delaware case law interpreting this statute reflects that a correct valuation
    is necessary to determine the reasonableness of the limitations clause.”). Id.
    151
    See generally 6 Del. C. § 7-309(b).
    152
    Moving Contract. For ease of reference, this decision hereinafter refers to the paragraph at the
    bottom right corner of the form as the “declaration of understanding.”
    153
    See generally 
    266 A.2d 187
     (Del. Super. Apr. 30, 1970).
    31
    defendant was properly allowed to amend its answer to include the limitation
    provision of $1,000 in light of substantial evidence suggesting that the actual value
    of the plaintiff’s property was much greater.154
    3.     Plaintiff’s arguments as to voidness lack merit.
    Plaintiff makes several arguments as to why the Valuation Provision is void
    and unenforceable.155 The Court applies established principles of Delaware contract
    law to address each in turn. “Delaware adheres to the ‘objective’ theory of contracts,
    i.e. a contract’s construction should be that which would be understood by an
    objective, reasonable third party.”156 A reviewing court will read the contract as a
    whole and “enforce the plain meaning of clear and unambiguous language.”157
    Courts should endeavor to interpret a contract’s meaning so that each provision and
    term is given effect without rendering any terms “meaningless or illusory.”158
    a. An objective reasonable person would understand they were a
    party to a contract with Subcontractor.
    As a preliminary matter, while both “Gibellino Construction” and “Pamela
    Waters” are listed as “Customers” on the top of the form, the Court finds that
    154
    
    Id. at 188-89
    . Plaintiff submitted evidence that she purchased a separate insurance policy of
    $4,000 to compensate for the insufficient coverage provided by the defendant-storage company.
    
    Id. at 188
    . Additionally, the jury awarded damages of $5,500. 
    Id.
    155
    Pl. Mot. Summ. J. Br. at 7-10; Pl. Supp. Br. at 10-12.
    156
    Weinberg v. Waystar, Inc., 
    2023 WL 2534004
    , at *4 (Del. 2023) quoting Osborn ex rel. Osborn
    v. Kemp, 
    991 A.2d 1153
    , 1159 (Del. 2010).
    157
    
    Id.
     quoting Manti Hldgs, LLC v. Authentix Acquisition Co., Inc., 
    261 A.3d 1199
    , 1208 (Del.
    2021).
    158
    
    Id.
     (internal quotations omitted).
    32
    Plaintiff was on notice that she was Subcontractor’s customer as opposed to only
    Contractor.159 Considering that Subcontractor was directly providing services to
    Plaintiff for her benefit, the Court struggles to understand why Plaintiff would not
    consider herself a customer of Subcontractor. Plaintiff placed her signature on two
    different places on the form: at the bottom of Section C, next to the line for
    “Customer Signature” and on the bottom of the form, above the line marked for
    “Customer.” It is evident that Contractor did not sign this form and neither party
    has asserted that Contractor was present when this form was signed.160 Moreover,
    Plaintiff’s status as a customer to Subcontractor is not mutually exclusive of
    Contractor also being a customer of Subcontractor.161 Although Plaintiff did not
    directly hire Subcontractor, she hired Contractor, thereby implicitly consenting to
    Contractor’s hiring of Subcontractor.
    The Court finds that an objective reasonable third party would have
    understood that they were a party to the contract. The word “contract” appears in
    four different places on the document: in the line directly below and to the left of
    Subcontractor’s logo, once in the declaration of understanding, and twice toward the
    bottom of the contract, above the signature line. For these reasons, the Court finds
    159
    Moving Contract.
    160
    Moving Contract.
    161
    Plaintiff had hired Contractor in the past for other services. See Gibellino Dep. at 29: 23-24;
    30: 1.
    33
    that an objective reasonable person in Plaintiff’s position could have understood that
    they were a party to a contract with Subcontractor.
    b. Plaintiff’s failure to read or review the Contract does not justify
    its avoidance.
    Plaintiff avers in her Affidavit that Subcontractor did not explain the Contract
    or Valuation Provision to her before or on the day of the move, that she was not told
    that she should calculate the value of her property or could change the valuation
    amount, and that she was not provided time to read the Contract.162 Plaintiff claims
    in her supplemental brief that a bailor must be charged with notice in the absence of
    actual knowledge of a limitation of liability163 and suggests that, pursuant to Dunfee,
    a limitations provision is invalid absent plaintiff’s admission that she read,
    understood, and had knowledge of it.164 This is not an accurate statement of Dunfee
    or Delaware contract law in general.
    “One of the basic tenets of contract law is that a party is responsible for the
    terms of a contract they sign, even if unaware of the terms” and a party’s failure to
    read a contract cannot justify its avoidance.165 Plaintiff was provided with the
    162
    Pl. Aff. ¶¶ 4-7. See supra nn. 41-44 and accompanying text for a more detailed recitation of the
    pertinent parts of Plaintiff’s Affidavit.
    163
    Pl. Supp. Br. at 12 (quoting 8A AM. JUR 2d Bailments § 88: “[I]n the absence of actual
    knowledge of such limitation, however, the bailor is not bound thereby unless the bailor is charged
    with notice under the circumstances of the case”).
    164
    Pl. Supp. Br. at 11 quoting Dunfee, 
    266 A.2d at 189
     (“[a]ll parties understood that the limitations
    of liability, despite the items, articles, or weight, would not exceed $1,000.00.”).
    165
    Moore v. O’Connor, 
    2006 WL 2442027
    , at *4 (Del. Super. Aug. 23, 2006) (quoting Graham v.
    State Farm Mut. Auto. Ins. Co., 
    565 A.2d 908
    , 913 (Del. 1989)); Graham, 
    565 A.2d at 913
     (stating
    34
    Contract and signed it in two places— on the section for the Valuation Provision and
    on the bottom of the form.166 Plaintiff acknowledged by her signature her acceptance
    of the Contract’s terms regardless of whether she was aware or thoroughly read the
    terms beforehand.
    Plaintiff’s interpretation of Dunfee is incorrect and does not support her
    position. Dunfee does not state that the bailment contract was enforceable on the
    basis that the plaintiff knew and understood the coverage limit, a finding that would
    run contrary to the basic tenet of Delaware contract law that “a party’s failure to read
    a contract does not justify its avoidance.”167 The reviewing court in Dunfee had two
    questions before it: (1) whether the plaintiff could establish surprise or severe
    prejudice from the defendant amending the pleadings to include the limitation
    provision the morning of trial; and (2) and whether that provision substantially
    a party’s failure to read a contract does not justify its avoidance); Alabi v. DHL Airways, Inc., 
    583 A.2d 1358
    , 1362 (Del. Super. Aug. 1, 1990) (“It is an elementary principle of contract law that a
    person will be bound by the contents of an agreement that he purposely signs but fails to inform
    himself of the contents of that agreement”); Johnson v. Colonial Ins. Co., 
    1997 WL 126994
    , at *2
    (Del. Super. Jan. 2, 1997) (“The Court is aware that often times the terms of an insurance policy
    can be complex and confusing; however, an insured has a duty to read his or her insurance
    policy.”); Brokers Title Co., Inc. v. St. Paul Fire & Marine Ins. Co., 
    610 F.2d 1174
    , 1180-81 (3d
    Cir. 1979) (“A person of legal age is presumed to know the meaning of words in a contract, and
    if, relying upon his own ability, he enters into an agreement not in his best interest he cannot later
    be heard to complain that he was not acquainted with its contents and did not understand the
    meaning of the words used in the instrument that he signed).
    166
    Moving Contract.
    167
    See Graham, 
    565 A.2d at 913
    .
    35
    complied with Section 7-204.168 The court did not decide whether the plaintiff had
    sufficient knowledge and understanding of the provision for its enforceability.
    With respect to the first question, the court in Dunfee held that the defendant
    was permitted pursuant to Superior Court Civil Rule 15(c) to amend the pleadings
    because the plaintiff could not claim surprise or severe prejudice when she had
    admitted to her knowledge of this provision.169 Plaintiff’s knowledge of that
    provision was relevant to the question of surprise or severe prejudice, not to the
    question of voidness. With respect to the second question, the reviewing court held
    that “[w]here the storage contract fairly spells out the limitation of liability and
    contains a provision for increased charges and additional insurance where an excess
    value is declared, there is substantial compliance with the requirements of the
    statute.”170 The court did not hold that substantial compliance with the statute
    requires evidence that the bailor read and understood the contract prior to signing,
    or that the limitation of liability was equivalent to the actual value of the goods.
    Nowhere in the decision did the court hold that sufficient evidence of knowledge
    and understanding was necessary to uphold the limitations provision.
    168
    Dunfee, 
    266 A.2d 187
    , 188 (Del. Super. Apr. 30, 1970).
    169
    
    Id.
     “If evidence is objected to at the trial on the ground that it is not within the issues made by
    the pleadings, the court may allow the pleadings to be amended and shall do so freely when the
    presentation of the merits of the action will be subserved thereby and the objecting party fails to
    satisfy the court that the admission of such evidence would prejudice him in maintaining his action
    or defense upon the merits.” Super. Ct. Civ. R. 15(c).
    170
    
    Id. at 189
    .
    36
    Furthermore, even if the court had found that the plaintiff’s admission of
    knowledge was sufficient to enforce the limitations provision, it does not follow that
    such evidence is necessary for enforceability. Plaintiff here confuses necessary for
    sufficient. The evidence necessary to defeat a request to amend (surprise or severe
    prejudice from absence of knowledge) is separate and apart from evidence necessary
    to void a contractual provision as a matter of law.
    Plaintiff elected to sign the form before sufficiently reviewing it. The fact that
    Plaintiff did not read the form does not mean that she was not on notice as a matter
    of law. In Sylvestri, the court held the plaintiff was on notice and enforced the
    limitation provision even though the plaintiff alleged she did not read it nor was it
    called to her attention. 171 Similar to the plaintiff in Sylvestri, here, Plaintiff was on
    notice of the Contract’s terms when she was provided with it even if Subcontractor
    did not call the Valuation Provision to her attention, or if she neglected to read it.
    Plaintiff’s averment in her Affidavit that she was “told to just sign” is not sufficient
    for the Court to find as a matter of law that Plaintiff was deprived of the option to
    select greater coverage or was coerced into signing the Contract as is.
    171
    See 
    81 A.2d 502
    , 505-506 (N.J. Super. Ct. App. Div. June 19, 1951). “The fact that the plaintiff
    did not choose to read the paper, or the material parts of it, before signing, or did not know its
    contents at the time, cannot, in the absence of actual fraud, relieve him from its obligations. This
    doctrine arises from the well-settled principle that affixing a signature to a contract creates a
    conclusive presumption, except as against fraud, that the signer read, understood, and assented to
    its terms.” 
    Id. at 505
     (quoting Fivey v. Pennsylvania Railroad, 
    52 A. 472
    , 473 (E.&A.1902) and
    citing decisions in accordance therewith).
    37
    c. The Valuation Provision is sufficiently conspicuous.
    Plaintiff alleges that the Valuation Provision is not conspicuous.172 The Court
    finds the Provision is sufficiently conspicuous to place Plaintiff on notice of it.
    Whether a written term is conspicuous is a decision for the Court. 173 Section 1-201
    of Title 6 of the Delaware Code defines “conspicuous,” with reference to a term, as
    “so written, displayed, or presented that a reasonable person against which it is to
    operate ought to have noticed it.” Conspicuous terms include “[a] heading in capitals
    equal to or greater in size than the surrounding text, or in contrasting type, font, or
    color to the surrounding text of the same or lesser size.”174
    As an initial matter, the Contract is one page in length and for that reason
    alone the Court finds it difficult that any clause of the contract could have been so
    hidden or obscured to evade notice by a reasonably prudent person. The body of the
    Valuation Provision is in the same size font as the rest of the Contract and is located
    toward the top right of the page. The title of the Provision is in bold, centered, and
    separated by a space from the body of the Provision. These are all characteristics
    which should have facilitated notice. The headers of each column in the valuation
    table are also in bold.175 Additionally, the Valuation Provision contains its own
    172
    Pl. Mot. Summ. J. at 6.
    173
    6 Del. C. § 1-201(10).
    174
    Id.
    175
    Plaintiff cites to one case to support her contention that a provision must be entirely in bold to
    be held conspicuous as a matter of law. Mood v. White, 
    2020 WL 996736
    , at *5 (Del. Super. Mar.
    2, 2020) (holding provision was conspicuous because the font was capitalized, in bold, and in plain
    38
    signature line on which Plaintiff placed her signature, indicating that her attention
    was necessarily drawn to this section of the form during its execution. The fact that
    the entire definition of “Replacement Cost Valuation” itself was not in bold does not
    mean that it was not conspicuous.
    d. The language of the Contract is sufficiently clear and
    unambiguous.
    With respect to the legal question of whether a contractual provision is
    ambiguous, this is a determination which “lies within the sole province of the
    court.”176 When language is unambiguous, courts “will give effect to the plain
    meaning of the contract’s terms and provisions.”177 “Language is ambiguous if it is
    susceptible to more than one reasonable interpretation.                   An interpretation is
    unreasonable if it ‘produces an absurd result’ or a result ‘that no reasonable person
    would have accepted when entering the contract.’”178 In analyzing whether the
    Valuation Provision is ambiguous the Court reads the contract as a whole.179
    language). The Court cannot agree that Delaware law dictates that a provision be held void solely
    on the basis that it is not in bold font.
    176
    Osborn ex rel. Osborn v. Kemp, 
    991 A.2d 1153
    , 1160 (Del. 2010). The Court notes that Plaintiff
    first raised the issue of ambiguity in her Supplemental Brief in response to the Court’s request for
    additional briefing. Pl. Supp. Br. at 10. Plaintiff did not raise this issue in the opening brief in
    support of her Motion for Summary Judgment.
    177
    Manti Hldgs, LLC v. Authentix Acquisition Co., Inc., 
    261 A.3d 1199
    , 1208 (Del. 2021) (quoting
    Osborn, 
    991 A.2d at
    1159–60).
    178
    
    Id.
     (citing Osborn, 
    991 A.2d at 1159-60
    ).
    179
    Weinberg v. Waystar, Inc. 
    2023 WL 2534004
    , at *4 (Del. 2023) (quoting Manti Hldgs, LLC,
    261 A.3d at 1208).
    39
    The Court finds as a matter of law that the Provision is not ambiguous. The
    Provision is written in plain and clear language and is subject to only one reasonable
    interpretation. The meaning of the Valuation Provision is informed by predicate
    language above the section for “VALUATION OPTIONS,” the introductory
    paragraph in the top left section of the form, and the declaration of understanding in
    the bottom right corner of the form. Predicate language in the top left of the page,
    states “the undersigned customer hereby orders the undersigned mover to furnish the
    transportation facilities and services described in this contract pursuant to the terms,
    conditions and limitation of liability contained herein.”180 Thus the beginning of the
    contract indicates in unequivocal language that the services rendered are subject to
    limitations of liability contained in the form.
    The body of the form is titled “VALUATION OPTIONS.” This title is in
    all caps, bolded, underlined, and is spaced apart from the introductory paragraph
    below. The introductory paragraph reads, “[w]e have listed below the choices
    available to establish the appropriate valuation in the event of a loss and/or damage.”
    The Court finds that this language is clear and unambiguous and that a reasonable
    person would understand it to mean that the option selected would dictate how their
    property would be valued in the event it was lost or damaged. The clause in this first
    sentence, “in the event” signals to the reader that a valuation of their property would
    180
    Moving Contract (emphasis added).
    40
    take place if or on the condition that their property was lost or damaged and that this
    valuation would be based on which “choice” they selected in the Contract. The
    succeeding line instructs the reader to “[p]lease read each of the three choices
    carefully, as this will determine the Replacement method of your household goods
    and property if damaged in Transit and while shipment is in storage.”181 The three
    choices are titled as “A No Charge,” “B IN-STORAGE VALUATION,” and “C-
    Transit Rates – Replacement Cost Valuation.” The letters designating each
    section are in larger font than the rest of the form, are in all caps, and bolded. The
    titles for each section are also bolded, the titles for sections A and B printed in all
    caps.
    Section C (the Valuation Provision) explains the meaning of “Replacement
    Cost Valuation” referenced in the introductory paragraph in plain and unambiguous
    terms and contains a table, the columns of which have bolded titles for “Valuation
    Amount” and the two corresponding deductibles. This section further instructs the
    customer to “please see representative of carrier for higher coverages and premiums”
    if the customer desires more than $100,000 of valuation coverage. The bottom right
    of the form, in the same size font, is a declaration of understanding in which the
    customer declares that the “liability of the mover for any cause which he may be
    liable” is limited to sixty cents per pound “unless a greater value is stated herein”
    181
    Id. (emphasis added).
    41
    and that the rates are based on the “declared or agreed value[,]” “such customer
    having been given the opportunity to declare a higher valuation, without limitation,
    in case of loss or damage from any cause which would make the mover liable and to
    pay the higher rates based thereon.”182
    The Court finds that an objective reasonable person could readily understand
    the plain meaning of the Valuation Provision, especially when read in conjunction
    with the language detailed above. The language clearly indicates that, in the event
    a customer’s property was lost or destroyed, that Subcontractor would reimburse the
    customer for the monetary value of that property up to the valuation amount, and
    that the value or “replacement cost” was predetermined by the choice selected on
    the form.
    The Court further finds that there is no ambiguity that the Contract was
    intended to limit Subcontractor’s liability for damages. The term “liability” is used
    twice (predicate language and declaration of understanding) and “liable” is used
    twice (declaration of understanding).        The predicate language states that the
    customer is ordering the services described “pursuant to” . . . “the limitation of
    liability contained herein.” The declaration states that the “liability of the mover for
    any cause for which he may be liable” does not exceed 60 cents per pound “[u]nless
    a greater value is stated herein” and that the customer was “given the opportunity to
    182
    Id. (emphasis added).
    42
    declare a higher valuation, without limitation, in case of loss or damage from any
    cause which would make the mover liable . . . .”183 There is only one reasonable
    interpretation of this form: Subcontractor’s liability for loss or damage caused to a
    customer’s property is determined by the valuation of the customer’s property as
    indicated by the Contract.
    Plaintiff’s claim of ambiguity is belied by the fact that she neglects to offer an
    alternative interpretation of the Valuation Provision. Plaintiff claims only that this
    provision is not clear or explicit because it does not employ certain terms or
    formatting and was not explained to her.184 As detailed above, the Contract, if one
    reads its terms, is sufficiently clear and unambiguous as a matter of law. If Plaintiff
    did not sufficiently review the Contract before signing, this was done at her peril.
    e. The Contract is not a contract for adhesion.
    The Court does not find that the Contract is a contract of adhesion. A contract
    of adhesion is typically a standard form contract where the bargaining power of the
    drafter greatly outweighs that of the other party, and where the terms are presented
    183
    Plaintiff argues in her Supplemental Brief that the word “limitation” is not used in the Valuation
    Provision. Pl. Supp. Br. at 12. While this is true, this term is used in the beginning of the Moving
    Contract. As previously stated, the Court interprets a Contract as a whole and finds that the
    Valuation provision is informed by this language.
    184
    Pl. Mot. Part. Summ. J. at 10-11. Plaintiff alleges she was not on notice that she was agreeing
    to limiting Subcontractor’s liability because the Contract does not include the following terms:
    “negligence, waiver, damages, or limitations.” The predicate language in the Contract includes the
    phrase “limitation of liability.” The Court finds that the phrase in the Declaration paragraph “any
    cause for which the [mover] may be liable” includes a cause of negligence.
    43
    on a take-it-or-leave-it basis.185 In Plaintiff’s case, she had the option of selecting a
    higher valuation amount. Although this amount of coverage was circled when
    Subcontractor handed her the form, she could have opted to review it and select a
    higher coverage amount. 186 The form, absent Plaintiff’s signature, was not a binding
    agreement. The fact that “$20,000” was preselected is not sufficient to establish an
    absence of choice without additional evidence that Plaintiff was somehow pressured
    or coerced to accept the Contract on its terms. Plaintiff has provided no evidence
    that Subcontractor told her she was limited to this valuation amount and her belief
    that she was not permitted to select a higher coverage does not convert this Contract
    into a contract of adhesion.
    Even if the terms were presented on a take-it-or-leave-it basis, this is not
    sufficient to establish that the Contract is a contract of adhesion.187 A plaintiff must
    also show that “the contract at issue was gained through sheer economic force under
    circumstances where assent to its terms was absent.”188 In a typical contract of
    adhesion, “[t]he dominant party knows that the other would not accept the terms,
    185
    Contract of Adhesion, BLACK’S LAW DICTIONARY (8th ed. 2004); State Farm Mut. Auto. Ins.
    Co. v. Arms, 
    477 A.2d 1060
    , 1065 (Del. 1984) (explaining insurance contracts are contracts of
    adhesion because they are complex, employ obscure terminology, and are presented on a take-it-
    or-leave-it basis).
    186
    Hopkins Dep. at 41: 18-20, 22 (testifying that the customer can determine the valuation
    amount); Sterling Dep. at 51: 11-20 (testifying that, as a general matter, he tells customers the
    Moving Contract is a contract and testified in the affirmative that the terms of the Moving Contract
    are negotiable).
    187
    Harbour Cove Marine Serv., Inc. v. Rabinowitz, 
    2005 WL 1630871
    , n. 6 (D.N.J. 2005).
    188
    
    Id.
    44
    and thus employs the practices of minute print, unintelligible legalese, or high
    pressure sales technique.”189 Plaintiff has not raised a genuine issue of material fact
    that any of these circumstances were present in this case. As detailed above, the
    Contract was one page in length and the language was sufficiently clear and
    unambiguous for a reasonable person to understand. That Subcontractor provided
    the Contract to Plaintiff after loading her belongings into the truck and instructing
    her to sign on the highlighted sections is not sufficient evidence of “high pressure
    sales techniques.”190
    f. The Valuation Provision is not unconscionable as a matter of
    law.
    Plaintiff alleges that the Valuation Provision is unconscionable “because a
    reasonable person in a fair bargaining position would not have agreed to a
    $20,000.00 limitation on damages.”191                  Plaintiff points to the fact that
    Subcontractor’s quote was prepared prior to the moving date and shared with
    Contractor, but not with Plaintiff; that Subcontractor did not estimate the actual
    value of her property; and that the move would have been delayed if Plaintiff
    requested a change in coverage after the move had started.192
    189
    Brokers Title Co., Inc. v. St. Paul Fire & Marine Ins. Co., 
    610 F.2d 1174
    , 1180 (3d Cir. 1979).
    190
    
    Id.
    191
    Pl. Mot. Part. Summ. J. at 12.
    192
    Id. at 12-13 (“All parties also testified that . . . any change in coverage would have to be
    approved by the insurer which could delay the move.”). Id. In support of Plaintiff’s assertion that
    requesting a change in the coverage on the day of the move would have delayed the move, Plaintiff
    points to specific sections of Sterling’s, Hopkins,’ and Gibellino’s depositions. Id. None of the
    45
    “Unconscionability is a concept that is used sparingly” and is employed to
    evaluate the fairness of a contract.193               “Upholding freedom of contract is a
    fundamental policy of this State[,]”194 thus Delaware courts invoke “this doctrine
    with extreme reluctance and only when all of the facts suggest a level of unfairness
    that is unconscionable.”195 An unconscionable contract “is one that is so one-sided
    as to be oppressive”196 and that “no man in his senses and not under delusion would
    make on the one hand, and as no honest or fair man would accept, on the other.”197
    To evaluate whether a contract is unconscionable, courts assess “whether [a
    contractual] provision amounts to the taking of an unfair advantage by one party
    over the other.”198 “[T]here must be an absence of meaningful choice and contract
    terms unreasonably favorable to one of the parties.”199 Contracts are not necessarily
    cited deposition testimony supports Plaintiff’s assertion that the move would be delayed if Plaintiff
    had requested additional coverage on the day of the move. The form only states that if a customer
    wants “[o]ver $100,000 of valuation coverage” that they should see a representative of the
    company. Moving Contract. Sterling did testify that if a customer selected more than $100,000
    in coverage, he would have to ask ownership about addressing such a request, but he did not testify
    that any change in coverage would delay the move. Sterling Dep. at 53: 12-14.
    193
    Olga J. Nowak Irrevocable Trust v. Voya Financial, Inc., 
    2020 WL 7181368
    , at *10 (Del.
    Super. Nov. 30, 2020) (quoting Ketler v. PFPA, LLC, 
    132 A.3d 746
    , 748 (Del. 2016)).
    194
    Change Capital Partners I, LLC v. Volt Electrical Systems, LLC, 
    2018 WL 1635006
    , at *4 (Del.
    Super. Apr. 3, 2018) (internal citations omitted).
    195
    Olga, 
    2020 WL 7181368
    , at *10 (quoting Ryan v. Weiner, 
    610 A.3d 1377
    , 1381 (Del. Ch.
    1992)).
    196
    Graham v. State Farm Mut. Auto. Ins. Co., 
    565 A.2d 908
    , 912 (Del. 1989) (internal citations
    omitted).
    197
    Ketler, 
    132 A.3d at 748
    .
    198
    Olga, 
    2020 WL 7181368
    , at *11 (quoting J.A. Jones Const. Co. v. City of Dover, 
    372 A.2d 540
    ,
    552 (Del. Super. Feb. 28, 1977)).
    199
    
    Id.
     quoting Ketler, 
    132 A.3d at 748
    .
    46
    unconscionable due to a disparity in bargaining power alone.200 Unequal bargaining
    power amounts to unconscionability only if the stronger party is using its advantage
    unfairly and to the detriment of a weaker counterpart.201
    The Court finds as a matter of law that the Valuation Provision is not
    unconscionable. There is scant evidence that Subcontractor unfairly exerted its
    bargaining power to take advantage of Plaintiff. While it is true that Subcontractor
    is a sophisticated company and Plaintiff a member of the public, there is little, if any,
    evidence Subcontractor used its position or status to deprive Plaintiff of some
    advantage. Although the Contract was standardized, there is not sufficient evidence
    to find that Plaintiff was deprived of selecting a level of coverage.202 Plaintiff has
    also not alleged that selecting a valuation amount of $20,000 was unreasonably
    favorable to Subcontractor.
    Additionally, the coverage Subcontractor selected was above the minimum
    and was selected to prevent the possibility of Plaintiff having only the minimum
    coverage of sixty cents per pound.203 This above-minimum coverage was provided
    200
    Graham, 
    565 A.2d at 912
    .
    201
    
    Id.
    202
    See Kane v. U-Haul, Inc., 
    218 Fed. Appx. 163
    , 166 (3d Cir. 2007) (holding there was not
    unequal bargaining power between parties contracting for limitations provision in storage contract
    even though form was standardized because appellants had choice to purchase additional
    insurance).
    203
    Moving Contract; see Sterling Dep. at 19: 9-12 (Q: “Is there any specific reason why it was
    always $20,000 for Gibellino?” A: “Because they asked to have coverage for their clients.”);
    Hopkins Dep. at 39: 5-11 (“we have an agreement with Gibellino that we will give his
    47
    at no cost to Plaintiff. Plaintiff did not pay the premium204 and Subcontractor waived
    the deductible.205 These facts, which are not in dispute, are somewhat at odds with
    an allegation of unconscionability. Plaintiff has not submitted sufficient evidence
    of a level of unfairness warranting the Court to employ the doctrine of
    unconscionability and void the parties’ agreement.
    In conclusion, the Court finds that the Valuation Provision in the Moving
    Contract is valid and enforceable, thereby limiting Plaintiff’s recovery in her breach
    of contract claim to $20,000, less the amount Subcontractor’s insurance carrier has
    paid toward her claim. The provision is in compliance with 6 Del. C. § 7-309(b) and
    Plaintiff has not established sufficient grounds for voiding the Contract either on its
    face or due to circumstances of contract formation. Subcontractor’s motion for
    partial summary judgment is therefore GRANTED and Plaintiff motion for partial
    summary judgment is DENIED.
    customers/clients a -- the coverage. We waive the minimal coverage, which is 60 cents a pound.
    We give them – we offer them $20,000.”).
    204
    Subcontractor Invoice, Ex. 2 to Contractor’s Reply to Mot. Summ. J.; Sterling Dep. at 23: 3-4;
    27: 13-16 (testifying that Contractor pays the cost of the premium to Subcontractor); Hopkins Dep.
    at 13: 14-16 (testifying that the premium was paid to Subcontractor).
    205
    See supra nn. 32-33.
    48
    V.    CONTRACTOR’S MOTION FOR SUMMARY JUDGMENT
    A. FACTS
    As explained above, Plaintiff hired Contractor to repair and restore damage
    that was caused by a tree falling on her home.206 Contractor prepared a “Repair
    Estimate” for the cost of repairing and restoring Plaintiff’s home.207 In Plaintiff’s
    claim for breach of contract against Contractor, she refers to the “Contractor
    Contract with Contractor” she had with Contractor “to repair the property.” 208 For
    ease of reference, and to distinguish this contract from the one-page Moving
    Contract between Plaintiff and Subcontractor, the Court hereinafter refers to this
    document as the “Restoration Contract.”
    The Restoration Contract is thirty pages in length and contains the following
    header on page one: “Gibellino Construction Company -- Repair Estimate --
    1/27/2020.”209      The purpose of the estimate, as stated on page one, was for
    “restoration repairs” at Plaintiff’s home “as a result of tree impact damage.”210 The
    Restoration Contract contains an itemized list of services to be performed to restore
    and repair Plaintiff’s property as a result of the tree damage.211 The section for
    206
    Compl. ¶ 6.
    207
    Ex. 1 to Contractor’s Mot. Summ. J. (hereinafter “Restoration Contract”).
    208
    Compl. ¶ 40.
    209
    Restoration Contract at 1. “1/27/2020” is the date that Contractor updated the Restoration
    Contract with a revised estimate to include additional home repairs. Id. Plaintiff hired Contractor
    on May 29, 2019, the day after Plaintiff’s home was damaged by the fallen tree. Id.
    210
    Id.
    211
    See generally id.
    49
    “General Provisions” on page three, item twelve, includes the following service:
    “Content pack out – per quote from DE Moving & Storage [Subcontractor]”
    (Content Packout Provision”).212          The parties do not dispute that Contractor
    unilaterally selected Subcontractor for moving and storage services.213                 The
    estimated cost for Subcontractor to move and store Plaintiff’s property was
    $18,434.40.214 The total net claim amount Contractor submitted to Plaintiff’s
    insurance    company       was    $97,132.60,      which       includes   the   quote   from
    Subcontractor.215 Contractor paid Subcontractor for its services from the net claim
    amount.216
    B. BREACH OF CONTRACT CLAIM AGAINST CONTRACTOR
    The alleged damage to Plaintiff’s household furnishings proximately caused
    by Subcontractor gives rise to Plaintiff’s claims against Contractor.217 Plaintiff
    alleges that she entered into the Restoration Contract with Contractor “to repair the
    property, which included moving and protecting Plaintiff’s personal property.”218
    Plaintiff alleges that Contractor breached the Restoration Contract when Contractor
    “used an unqualified, unskilled, and otherwise unsuitable subcontractor, who failed
    212
    Id. at 3.
    213
    Compl. ¶ 44; Pl. Aff.; Gibellino Dep. at 20: 1-7.
    214
    Id.
    215
    Ex. 1 to Contractor’s Mot. Summ. J.; Mot. Summ. J. ¶ 10.
    216
    See Gibellino Dep. at 34: 4-8.
    217
    Compl. ¶¶ 11-12, 39-46.
    218
    Compl. ¶ 40.
    50
    to protect Plaintiff’s personal property during the commission of the contracted
    work.”219 Plaintiff further alleges that Contractor breached the Restoration Contract
    “via a subcontractor that he chose who was acting on his behalf, [who] damaged
    Plaintiff’s property.”220
    C. ANALYSIS
    Superior Court Civil Rule 56 “mandates the entry of summary judgment, after
    adequate time for discovery and upon motion, against a party who fails to make a
    showing sufficient to establish the existence of an element essential to that party’s
    case.”221 To succeed on a breach of contract claim, a plaintiff must establish the
    following three elements: “(1) the existence of a contract, whether express or
    implied; (2) breach of one or more of the contract’s obligations; and (3) damages
    resulting from the breach.”222
    With respect to the first element, there was an express contract between
    Contractor and Plaintiff in the form of the Restoration Contract, which plaintiff
    attached as Exhibit A to her complaint.223 With respect to the second element,
    Plaintiff essentially alleges that Contractor breached the Restoration Contract by
    219
    Compl. ¶ 41.
    220
    Compl. ¶ 42.
    221
    Burkhart v. Davies, 
    602 A.2d 56
    , 59 (Del. 1991).
    222
    GEICO Gen. Ins. Co. v. Green, 
    276 A.3d 462
     (TABLE), 
    2022 WL 1052195
    , at *5 (Del. 2022).
    The Court has set forth the summary judgment standard of review above and does not repeat it in
    this section in its entirety.
    223
    Transaction ID 66605515. The Court notes that Plaintiff attached the Moving Contract as a
    separate exhibit to her complaint: Exhibit B: “Subcontractor Contract.”
    51
    hiring Subcontractor and negotiating the terms of the Moving Contract, to the
    exclusion of Plaintiff.224 From Plaintiff’s allegations in the complaint and in her
    response to this motion, the Court infers that Plaintiff is alleging Contractor breached
    the Content Packout Provision.225
    1.      Alleged damage to Plaintiff’s property does not amount to a breach
    of the Restoration Contract.
    The overarching question presented by this motion is whether the Court can
    decide as a matter of law that Contractor did not breach the Restoration Contract.
    The determination of this question depends on the disposition of the following
    questions: (1) does the alleged damage to Plaintiff’s property, proximately caused
    by Subcontractor, constitute a breach of the Content Packout Provision by
    Contractor; and (2) does the fact that the valuation amount ($20,000) in the Moving
    Contract was preselected constitute a breach of the Restoration Contract?
    As to the first question, the Content Packout Provision shows that Contractor
    took on the responsibility of identifying a Subcontractor to move and store Plaintiff’s
    household furnishings and obtaining a quote from Subcontractor to include in the
    224
    Compl. ¶¶ 41-42, 46 (“Contractor breached the Contractor Contract [Restoration Contract]
    when Contractor used an unqualified, unskilled, and otherwise unsuitable subcontractor, who
    failed to protect Plaintiff’s personal property during the commission of the contracted work.
    Contractor breached the Contractor Contract [Restoration Contract] when Contractor, via a
    subcontractor that he chose who was acting on his behalf, damaged Plaintiff’s property.”) 
    Id.
     ¶ 41-
    42.
    225
    Restoration Contract at 3.
    52
    total insurance claim.226 The Restoration Contract is the only contract between
    Plaintiff and Contractor that has been submitted to the Court and is silent on the issue
    of indemnification or assumption of liability. Plaintiff has not submitted any
    supporting documentation that raises a genuine issue of material fact that Contractor
    had any further obligations with regard to moving and storing her belongings, let
    alone that Contractor breached these obligations.
    Nothing in the Restoration Contract indicates Contractor had any obligation
    or involvement in the execution or oversight of Subcontractor’s services. Plaintiff
    does not allege that Contractor was present during the moving and transportation of
    her belongings, let alone controlled or supervised Subcontractor’s work.227 The
    parties have not provided any contract or agreement between Plaintiff’s insurance
    company and Contractor or between Contractor and Subcontractor. Because there
    is no genuine issue of material fact that Contractor did not breach the Content
    Packout provision in the Restoration Contract, the Court finds as a matter of law that
    damage proximately caused by Subcontractor does not constitute a breach of the
    Restoration Contract by Contractor.
    226
    Id.; see also Gibellino Dep. at 12-14, 17 (testifying that he or Contractor’s project manager are
    responsible for obtaining quotes from subcontractors, that Contractor tends to use Subcontractor
    when a client’s personal belongings need to be moved into storage, and that Contractor coordinated
    with Subcontractor to estimate the cost of moving and storage.).
    227
    See Gibellino Dep. at 23: 5-10 (Q: “Was anyone from Gibellino Construction at the pack out
    when it happened?” A: “I can’t remember. I don’t – I never was there. I can’t say if Drew
    McMullen [Contractor’s project manager] was there.”). 
    Id.
    53
    2.      Contractor’s alleged involvement in preselecting a coverage
    amount in the Moving Contract does not amount to a breach of the
    Restoration Contract.
    As to the second question, the Court has already found in the adjudication of
    the cross motions for summary judgment that the Valuation Provision is valid and
    enforceable. The fact that Contractor may have required this minimum coverage in
    the Moving Contract does not constitute a breach of the Restoration Contract for
    similar reasons. As an initial matter, the testimony conflicts as to whether Contractor
    required or was even aware that Subcontractor preselected the amount of coverage
    in the Moving contract. Gibellino testified that he was not aware of the coverage
    amount chosen by Subcontractor.228 Hopkins and Sterling testified that Contractor
    and Subcontractor agreed that Subcontractor would provide a minimum coverage
    amount of $20,000 for all jobs involving Contractor.229
    Even if Contractor did require a minimum coverage amount, as the Court has
    explained above, this Provision was negotiable, not compulsory. Plaintiff has
    provided no caselaw supporting her assertion that a contractor’s arrangement of a
    minimum negotiable coverage amount in a subcontractor’s contract is a breach of
    228
    Gibellino Dep. at 22: 4-12; 35: 20-24; 36: 1-2 (“I don’t know if that’s their lowest value option.
    That’s – I’ve never looked at the – the insurance value of the quote. That’s typically - they discuss
    that with the customer when they do the move, I believe.” . . . Q: “Is the amount of coverage
    changed typically per customer or is it the same for everyone, if you know?” A: “I don’t know.”
    Q: “Is that something you typically look at?” A: “No.”). 
    Id.
     Gibellino also testified to his
    understanding that the moving Contract is reviewed with the customer when Subcontractor meets
    with the customer at the beginning or start of the move. 
    Id.
     at 38: 7-12.
    229
    See supra n. 11.
    54
    the Contractor’s contract. Contractor has established that there is no genuine issue
    of material fact as to whether the preselected valuation amount constitutes a breach
    of the Restoration Contract. For Plaintiff’s breach of contract claim to survive the
    summary judgment stage, she was thus required to raise a genuine issue of material
    fact as to whether Contractor breached the Restoration Contract and she has not.
    Because Plaintiff has not established an essential element of her claim, Contractor is
    entitled to judgment as a matter of law.
    VI.    CONCLUSION
    For the reasons expressed herein, the Court finds that there is no genuine issue
    of material fact that Contractor did not breach the Restoration Contract either by
    hiring Subcontractor or requiring a minimum amount of coverage, and that
    Contractor is entitled to judgment as a matter of law. Contractor’s motion for
    summary judgment is therefore GRANTED. As stated above, Subcontractor’s
    motion for partial summary judgment is GRANTED and Plaintiff’s cross motion for
    partial summary judgment is DENIED.
    IT IS SO ORDERED.
    55