In re Consolidated Delaware Real Estate Commission Appeals. ( 2024 )


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  •       IN THE SUPERIOR COURT OF THE STATE OF DELAWARE
    In re Consolidated Delaware Real Estate   :
    Commission Appeals.                       :   Cons. C.A. No. K23A-09-001 JCC
    Submitted: September 9, 2024
    Decided: November 25, 2024
    OPINION & ORDER
    Upon Appeals from the Delaware Real Estate Commission – AFFIRMED.
    Charles Slanina, Esquire and David L. Finger, Esquire, Finger & Slanina, LLC.,
    Wilmington, DE, Attorneys for Appellants.
    A. Zachary Naylor, Deputy Attorney General Department of Justice, Dover,
    Delaware, Attorney for Appellee.
    Clark, R. J.
    Three licensees (the “Licensees”) pursue a consolidated appeal of Delaware
    Real Estate Commission (“DREC” or the “Commission”) decisions assessing civil
    penalties against them and publicly reprimanding them.1 The Licensees allegedly
    failed to ensure that their subordinates, who were also licensed by DREC, completed
    the continuing education requirements necessary to renew their licenses.
    The Licensees raise several issues in support of their appeal, some of which
    are novel.      They fall into four principal categories, which include: (1) the
    constitutionality of the portion of DREC’s enabling statute which gives DREC the
    power to assess a civil penalty against the Licensees; (2) whether a DREC regulation
    that holds supervisory brokers vicariously liable for a subordinate’s failure to meet
    continuing education requirements exceeds DREC’s statutory authority; (3) whether
    DREC unlawfully assessed a civil penalty in a default amount without considering
    the Licensees’ individual circumstances; and (4) whether DREC had the authority
    to impose a public, as opposed to only a private, reprimand.
    For the reasons that follow, DREC constitutionally penalized the Licensees, acted
    within the parameters of the State’s statutes, and did not abuse its discretion. As a
    result, DREC’s decision must be affirmed.
    I.      FACTS AND PROCEDURAL HISTORY
    As background, the Court will address relevant portions of 24 Del. C. Ch.
    29 (hereinafter DREC’s “Enabling Statute”), the challenged regulations that DREC
    promulgated under the Enabling Statute, and DREC’s processes applicable to the
    Licensees’ appeal. The Court will then discuss the individual circumstances relevant
    1
    Pursuant to Superior Court Civil Rule 42(a), “[w]hen actions involving a common question of
    law or fact are pending before the Court, it may . . . order all the actions consolidated[.]” As such,
    this consolidated appeal retains the civil action number of the first filed appeal. K23A-09-001
    JJC. All docket item (“D.I.”) citations infra refer to this civil action number unless otherwise
    noted.
    2
    to the proceedings below because the Licensees’ appeal requires, in part, reviews
    of the records from the two cases below for substantial evidence.
    A. Relevant Statutory, Regulatory, and Procedural Background
    The Delaware General Assembly prescribed DREC’s purpose, powers, and
    duties in the Enabling Statute.2 There, it defined DREC’s primary objective as one
    “to protect the general public, specifically those persons who are the direct recipients
    of services regulated by this chapter, from unsafe practices and from occupational
    practices which tend to reduce competition or fix the price of services rendered.”3
    To meet those objectives, the General Assembly requires DREC to develop
    standards to assure professional competence, to adjudicate formal hearings, to
    promulgate rules and regulations, and to impose sanctions, when necessary, against
    licensees who provide real estate services.4 More specifically, the General Assembly
    requires DREC to:
    (1) [f]ormulate rules and regulations, with appropriate notice to those
    affected; all rules and regulations shall be promulgated in accordance
    with the procedures specified in the Administrative Procedures Act,
    Chapter 101 of Title 29. Each rule or regulation shall implement or
    clarify a specific section of this chapter[;]
    .     .   .
    (3) [e]stablish the qualifications for licensure and evaluate the
    credentials of all applicants for a license to practice real estate
    services[;]
    (4) [g]rant licenses to, and renew licenses of, all individuals who meet
    the qualifications for licensure and renewal[;]
    .     .   .
    (6) [e]stablish by rule and regulation prelicensing and continuing
    education standards required for licensure and license renewal[;]
    2
    See generally 24 Del. C. §§ 2900, 2906.
    3
    Id. § 2900(a). Germane to this appeal, DREC’s secondary objective is to “maintain minimum
    standards of licensee competency” and certain standards in the delivery of services to the public.
    Id. § 2900(c).
    4
    Id. § 2900(c).
    3
    (7) [p]erform random audits of continuing education credits submitted
    by licensees for license renewal[;]
    .    .    .
    (10) [c]onduct hearings and issue orders in accordance with procedures
    established pursuant to Chapter 101 of Title 29[; and]
    (11) [d]esignate and impose the appropriate sanction or penalty where
    it has been determined after a hearing that penalties or sanctions should
    be imposed.5
    DREC regulates licensees and non-licensees by tiers as required by the
    Enabling Statute. The licensing tiers include the categories of real estate brokers,
    associate brokers, salespersons, and non-licensees who perform real estate services
    without authority to do so.6 A “broker” is responsible for maintaining the office and
    escrow account for the brokerage organization.7 Both “associate brokers”8 and
    “salespersons”9 must be licensed under a broker and work within a broker’s office
    and brokerage organization.10
    Central to this appeal, the Enabling Statute defines a real estate broker as
    follows:
    any individual who holds a broker license from the Commission and
    who for a compensation or valuable consideration, is self-employed or
    is employed directly or indirectly by a brokerage organization to sell or
    5
    See generally id. § 2906(a)(1)–(13).
    6
    Id. § 2900(c).
    7
    24 Del. C. §§ 2902(a)(2), 2923(a).
    8
    An associate broker is defined as,
    any individual who holds an associate broker license from the Commission and
    who is licensed under a broker to sell or offer to sell, or to buy or to offer to buy,
    or to negotiate the purchase, sale, or exchange of real estate, or to lease or rent or
    offer for rent any real estate, or to negotiate leases or rental agreements thereof or
    of the improvements thereon for others. Id. § 2902(a)(1).
    9
    A salesperson is defined as,
    any individual who holds a salesperson license from the Commission and who is
    licensed under a broker to sell or offer to sell, or to buy or to offer to buy, or to
    negotiate the purchase, sale, auction or exchange of real estate, or to lease or rent
    or offer for rent any real estate, or to negotiate leases or rental agreements thereof
    or of the improvements thereon for others. Id. § 2902(a)(23).
    10
    Id. § 2902(2)–(3).
    4
    offer to sell, or to buy or offer to buy, or to negotiate the purchase, sale,
    or exchange of real estate, or to lease or rent or offer for rent any real
    estate, or to negotiate leases or rental agreements thereof or of the
    improvements thereon for others. The broker is responsible for
    providing real estate services and is primarily responsible for the day
    to day management and supervision of a brokerage organization as it
    relates to this chapter.11
    Also central to this appeal is DREC’s Regulation 1.3.1 which provides:
    [i]t is the responsibility of the employing Broker to ensure that the
    Broker’s Licensees comply with the Commission's Rules and
    Regulations. Every Broker is responsible for making certain that all of
    the Broker’s Salespersons and Associate Brokers are currently
    licensed, make timely application for license renewal, and meet the
    Commission's continuing education requirements. The Broker shall co-
    sign continuing education logs and shall maintain copies of continuing
    education certificates for the Broker’s Salespersons and Associate
    Brokers for at least three years after the conclusion of each renewal
    period.12
    DREC Regulation 12.0 requires licensees to renew their licenses every two
    years.13 When applying for renewal, licensees must complete continuing education
    (“CE”) modules in seven subject areas for a total of twenty-one hours within a two-
    year span.14 The Commission prorates the requirements for those who were licensed
    less than two years during a renewal period.15 Furthermore, if a licensee faces a
    hardship during the renewal period, he or she can seek a waiver or postponement.16
    11
    Id. § 2902(a)(2) (emphasis added).
    12
    24 Del. Admin. C. § 2900–1.3.1 (emphasis added) [hereafter “DREC Regulation 1.3.1”]. To
    remain consistent with DREC’s usage, the Court adopts the term “DREC Regulation __” to refer
    in the body of the Opinion to the corresponding section of the Delaware Administrative Code.
    13
    24 Del. Admin. C. § 2900–12.0; 24 Del. C. § 2910.
    14
    24 Del. C. § 2910(d); 24 Del. Admin. C. § 2900–14.0.
    15
    24 Del. Admin. C. § 2900–14.0.
    16
    Id. § 14.8.
    5
    When a licensee applies for renewal, he or she must “attest to completion of
    the required CE” during the two-year renewal period.17 DREC regulations further
    provide that the attestation of the subordinate licensee does not relieve a supervisory
    broker of the responsibility to ensure that the subordinate completed the CE
    requirements.18
    In the briefing, DREC represents that it has over 7,000 licensees.19 Any
    licensee who applies late for a renewal is subject to a CE audit.20 Apart from that,
    DREC randomly selects licensees to audit for CE compliance as authorized by the
    Enabling Statute. Those audited must supplementally verify their attendance for the
    required number of CE hours.21
    A licensee who is included in the audit who demonstrates compliance faces
    no administrative action.22 If the licensee fails to demonstrate CE compliance,
    however, a Division of Professional Regulation hearing officer holds an
    Administrative Procedures Act (the “APA”) compliant hearing to determine if the
    failure was justified.23         The hearing officer considers mitigating factors and
    extenuating circumstances during that hearing.24 To that end, DREC considers only
    unjustified noncompliance to be violative of 24 Del. C. § 2912(a)(9).25 An offending
    licensee is then subject to disciplinary sanctions by DREC.26
    17
    Id. § 14.4.
    18
    Id. § 14.5.
    19
    Answering Br. at 7 (D.I. 15).
    20
    Id. (citing 24 Del. Admin. C. § 2900–14.6.8).
    21
    Id.
    22
    Id. (citing 24 Del. Admin. C. § 2900–14.6.6).
    23
    Id.; see also 24 Del. C. § 2913(a)–(b); 24 Del. Admin. C. § 2900–14.6.6.
    24
    24 Del. Admin. C. § 2900–14.6.6.
    25
    In full, it provides that, “[a] licensee shall be subject to disciplinary sanctions set forth in § 2914
    of this title if after a hearing, the Commission finds that the licensee: . . . (9) Has violated a
    provision of this chapter, any of the rules and regulations established thereunder, or any order of
    the Commission[.]” 24 Del. C. § 2912(a)(9).
    26
    24 Del. C. § 2914; Pursuant to one of the challenged regulations adopted by DREC, a first
    offense results in a minimum fine of $250, in combination with any other sanctions available. A
    6
    After the hearing, an aggrieved licensee can submit exceptions, comments,
    and arguments to the Commission to contest the hearing officer’s conclusions of law
    and recommended penalties.27 While DREC is bound by the hearing officer’s
    findings of fact, it may affirm or modify the hearing officer’s conclusions of law and
    recommended penalty.28 The Commission deliberates, takes a vote, and then issues
    its final decision.
    If the Commission finds that a licensee violated 24 Del. C. § 2912(a),29 the
    Enabling Statute permits it to impose any of the following disciplinary sanctions,
    whether singularly or in combination:
    (1) [i]ssue a letter of reprimand;
    (2) [p]lace the licensee on probationary status and require the licensee
    to:
    a. [r]eport regularly to the Commission upon the matters which
    are the basis for the probation; and/or
    b. [l]imit real estate services activities to those areas prescribed
    by the Commission.
    (3) [i]mpose a monetary penalty not to exceed $5,000 for each
    violation;
    (4) [s]uspend any licensee’s license[;or]
    (5) [r]evoke or permanently revoke any licensee’s license.30
    An aggrieved licensee then has the right of appeal to the Superior Court.31
    B. The Facts of Record and Decisions Below
    The Licensees raised common issues of law and fact in their appeals. The
    parties then stipulated to consolidation. Most issues involve the constitutionality of
    second offense on unjustified noncompliance results in a $1,000 minimum fine. 24 Del. Admin.
    C. § 2900–14.6.7
    27
    29 Del. C. § 8735(v)(1)(d).
    28
    Id.
    29
    24 Del. C. § 2912(a) (providing that “[a] licensee shall be subject to [the] disciplinary actions
    set forth in § 2914 . . . if after a hearing, the Commission finds that the licensee” has engaged in
    any of the enumerated grounds for discipline within this section).
    30
    24 Del. C. § 2914(a)(1)–(5).
    31
    24 Del. C. § 2913(b).
    7
    a portion of the Enabling Statute and the lawfulness of DREC regulations and
    processes under the Enabling Statute. Those matters require no fact specific inquiry.
    One of the Licensees’ contentions, however—that DREC did not consider the
    individual facts and circumstances of their cases when deciding the appropriate
    penalty amounts—requires the Court to consider the individual facts of record in
    each case so it can perform substantial evidence reviews.
    1. John D’Ambrosia32
    John D’Ambrosia is a Delaware licensed real estate broker.33 He is also the
    broker responsible for Ho Jun Mun, a Delaware licensed real estate salesperson.34
    DREC randomly selected Mr. Mun for an audit to examine his CE compliance from
    May 1, 2020, through April 30, 2022 (the “renewal period”).35 The audit revealed
    that Mr. Mun failed to complete CE requirements during the renewal period and, as
    a result, potentially violated DREC Regulations 1.3.1 and 1.3.2 (hereinafter
    collectively the “Regulations”).36
    A hearing regarding the allegations followed.37 There, in a combined hearing
    with Mr. Mun, Mr. D’Ambrosia was required to show cause why he should not be
    disciplined by DREC for Mr. Mun’s failure to satisfy his CE requirements. 38 Both
    acknowledged that they violated the Regulations at the hearing.39 In mitigation, Mr.
    32
    The facts contained herein are taken from the Certified Record of the underlying DREC
    proceeding involving Mr. D’Ambrosia, Civil Action Number K23A-09-001 JJC. [hereinafter
    referred to as “D’Ambrosia Certified Record, Tab __, at __.”].
    33
    D’Ambrosia Certified Record, Tab 1, at 1.
    34
    Id.
    35
    Id.
    36
    Id. at 2. DREC Regulation 1.3.2 provides for potential disciplinary sanctions when a broker
    fails to ensure his or her subordinate meets CE requirements. Specifically, it provides that a
    “[b]roker’s failure to satisfy the requirements set forth in subsection 1.3.1 may result in
    disciplinary action and possible disciplinary sanctions pursuant to 24 Del. C. §2914.” Id.
    37
    D.I. 15, Ex. 3.
    38
    Id. at 3:24–4:8.
    39
    Id. at 27:10–13.
    8
    D’Ambrosia testified that, “we thought it was 12 hours. And we expected to be told
    everything is fine. And then, we were told we picked the wrong date. And it should
    have been 6 more hours. So, it is a mistake. I can’t change that.”40
    After the hearing, the hearing officer found the following by a preponderance
    of the evidence: Mr. Mun was an active salesperson licensee of DREC; DREC
    randomly selected him for an audit; Mr. Mun was deficient by three CE hours during
    the renewal period; but, Mr. Mun had completed the required hours after the renewal
    period by March 2023.41         The hearing officer then recommended that the
    Commission fine Mr. D’Ambrosia five hundred dollars and report the discipline
    publicly on the Commission’s online data base.42
    On July 13, 2023, DREC considered the hearing officer’s recommendations.43
    Mr. D’Ambrosia declined to file written exceptions to his recommendations. The
    Commission then provided a written decision accepting the hearing officer’s
    recommendations in their entirety.44
    2. Kyree Stein & Catherine York45
    The second matter in this consolidated appeal involves DREC’s actions taken
    after a hearing examining similar allegations against Kyree Stein and Catherine
    York. Ms. York is a Delaware licensed real estate broker; she is also the broker
    responsible for Kyree Stein, a Delaware licensed real estate associate broker.46 In
    April 2023, DREC held a joint hearing to examine their CE compliance.
    The hearing record demonstrates that DREC had randomly selected Ms. Stein
    40
    Id. at 27:17–20.
    41
    D’Ambrosia Certified Record, Tab 3, at 4.
    42
    Id. at 15.
    43
    D’Ambrosia Certified Record, Tab 2.
    44
    D’Ambrosia Certified Record, Tab 1, at 3.
    45
    The facts contained herein are taken from the Certified Record of the underlying DREC
    proceeding involving Ms. Stein and Ms. York, Civil Action Number K23A-09-002 NEP.
    [hereinafter referred to as “Stein & York Certified Record, Tab __, at __.”].
    46
    Stein & York Certified Record, Tab 1, at 1.
    9
    for an audit.47 The audit examined the renewal period, while noting that she had
    been licensed in Delaware for less than two years during that period.48 Again,
    Regulation 1.3.1 required Ms. York to ensure that Ms. Stein complied with CE
    requirements during the renewal period because Ms. York was Ms. Stein’s
    responsible broker.49 The audit revealed that Ms. Stein did not complete the required
    CE hours.50
    The matter then proceeded to a hearing.51 There, Ms. Stein testified that she
    had mistakenly believed she needed to complete twelve CE hours only.52 On that
    point, she testified as follows: “I’m currently licensed in 9 States [sic]. So, the
    [c]ontinuing [e]ducation courses can get a little mixed up. But it was just an
    oversight on my part.”53
    For Ms. York’s part, she also admitted to violating the Regulations. She
    testified as follows:
    Just to kind of explain our understanding of what the CE requirements
    were … [w]e understood it to be 12 hours. And that’s how we read it
    on the website for Ms. Stein.
    .     .   .
    [U]pon reviewing that Audit Notice, it was brought to our attention that
    one course was not completed. We understood that we did not read that
    correctly.
    .     .   .
    [w]e acknowledge that we did not meet the requirements and
    incorrectly read the requirements.54
    The hearing officer followed with written findings. As to Ms. Stein, he found
    47
    Stein & York Certified Record, Tab 5, at 10:16–11:1.
    48
    Id. at 10:11.
    49
    24 Del. Admin. C. § 2900–1.3.1.
    50
    Stein & York Certified Record, Tab 1, at 1.
    51
    Stein & York Certified Record, Tab 5.
    52
    Stein & York Certified Record, Tab 1, at 1.
    53
    Stein & York Certified Record, Tab 5, at 20:7–10.
    54
    Id. at 21:5–22:11.
    10
    her to be a licensed real estate salesperson during the renewal period.55 Furthermore,
    he found that Ms. Stein completed eighteen out of twenty-one CE requirements and
    failed to complete a training module during the renewal period.56 The hearing officer
    also found Ms. York to be Ms. Stein’s responsible broker during the renewal
    period.57 He further found Ms. York accountable under the Regulations for failing
    to ensure that Ms. Stein fulfilled her CE requirements.58
    The hearing officer then recommended that DREC sanction Ms. Stein and Ms.
    York as follows:
    • a letter of reprimand to both: as to Ms. Stein, for falsely attesting at
    her license renewal that she had completed the CE requirements. As
    to Ms. York, because she was responsible for Ms. Stein’s failure to
    comply;
    • for Ms. Stein, that her now-completed CE hours and modules be
    retroactively credited to her account and that she be audited for the
    next license renewal period;
    • for both, a $500 fine payable within 90 days; and
    • for both, in the event of non-compliance with DREC’s ensuing
    order, then suspension of license without further notice.59
    Ms. Stein and Ms. York filed objections with DREC arguing that their spotless
    disciplinary records justified lower sanctions.60       There, Ms. York urged the
    Commission to consider a reduced sanction because of the innocent nature of the
    mistake and that the penalty imposed was disproportionately harsh.61 Both objected
    to the Hearing Officer’s characterization of Ms. Stein’s attestations as “false.”62
    Finally, both contended that their states of mind mitigated their conduct, that the
    55
    Stein & York Certified Record, Tab 1, at 1–2.
    56
    Id. at 1.
    57
    Id.
    58
    Id. at 1–2.
    59
    Id. at 2.
    60
    Id.
    61
    Id. at 2–3.
    62
    Id. at 2.
    11
    transgression involved only a small number of CE hours, and that they quickly
    remediated the matter.63
    DREC considered the hearing officer’s conclusions of law and
    recommendations, and Ms. Stein and Ms. York’s objections.64 DREC accepted them
    and also recognized Ms. York’s contrition and that she had instituted new procedures
    to prevent further occurrences.65 As to the penalty assessment, DREC noted that
    “[a]ll of these factors have been considered in forming the recommended
    discipline.”66 Nevertheless, the Commission found that “its policy of maintaining
    consistency in its monetary penalties and issuance of letters of reprimand for
    violation of the [DREC]’s CE requirements outweighs any factors presented in this
    case that otherwise might favor reduction of the recommended sanctions and
    penalties.”67
    C. The Licensees’ Superior Court Appeal
    The Superior Court has jurisdiction to hear appeals from DREC pursuant to
    24 Del. C. § 2913(b).68 Mr. D’Ambrosia appealed DREC’s adverse decision.69 On
    the same day, Ms. Stein and Ms. York filed their joint appeal.70 At the request of
    the parties, the Court approved a stipulated order consolidating the two appeals as
    In re: Consolidated Delaware Real Estate Commission Appeals and set a briefing
    schedule.71 Oral argument followed, and the parties provided written supplements
    63
    Id.
    64
    Id. at 3.
    65
    See generally id. at 1–5.
    66
    Id. at 10.
    67
    Id. at 3.
    68
    See 24 Del. C. § 2913(b) (providing that, “[w]here the licensee is in disagreement with the action
    of the Commission, the licensee may appeal the Commission's decision to the Superior Court[.]”).
    69
    Notice of Appeal (D.I. 1, Sep. 14, 2023).
    70
    Notice of Appeal (D.I. 1, Sep. 14, 2023) in civil action number K23A-09-002 NEP (Stein &
    York).
    71
    Consolidation Order (D.I. 8).
    12
    regarding issues raised during the argument.
    Collectively, the Licensees contend that: (1) 24 Del. C. § 2914(a)(3) is
    unconstitutional because it violates the doctrine of separation of powers by
    improperly delegating to DREC the power to impose monetary penalties without
    providing guidance regarding how to exercise that discretion; (2) the Regulations
    exceed DREC’s statutory authority when imposing strict liability on supervisory
    brokers; (3) the Commission’s practice of imposing standard civil penalties of $500
    for like offenses is an abuse of discretion; and (4) DREC exceeded its statutory
    authority when publicly reprimanding the Licensees.
    DREC argues the opposite.               It contends that the General Assembly
    constitutionally delegated the challenged authority to DREC, that DREC is acting in
    furtherance of express authorization supplied by the General Assembly, that it did
    not abuse its discretion when fining the Licensees $500 each, and that the
    Commission possessed statutory authority to issue a public reprimand.
    II.    STANDARDS
    The scope of review in an administrative appeal to the Superior Court is
    generally limited to whether the agency’s ruling is supported by substantial evidence
    and free from legal error.72 Substantial evidence is the degree of evidence which “a
    reasonable mind might accept as adequate to support a conclusion.”73 The Court
    does not reweigh the evidence, reassess credibility, or make its own factual findings
    or conclusions.74 Rather, the Court must “search the entire record to determine
    whether, on the basis of all the testimony and exhibits before the agency, it could
    fairly and reasonably reach the conclusion that it did.”75
    72
    Prunckun v. Del. Dep’t of Health and Soc. Servs., 
    201 A.3d 525
    , 540 (Del. 2019) (quoting Stoltz
    Mgmt. Co. v. Consumer Affairs Bd., 
    616 A.2d 1205
    , 1208 (Del. 1992)).
    73
    
    Id.
     (citing Lehto v. Bd. of Educ., 
    962 A.2d 222
    , 225–26 (Del. 2008)).
    74
    Christiana Care Health Servs. v. Davis, 
    127 A.3d 391
    , 394 (Del. 1988).
    75
    Nat’l Cash Register v. Riner, 
    424 A.2d 669
    , 674–75 (Del. Super. 1980).
    13
    The Licensees constitutional and statutory challenges raise questions of law,
    however. The Court considers questions of law—which require reviews for legal
    error—de novo.76
    III.   ANALYSIS
    As explained below, the Enabling Statute constitutionally delegates authority
    to DREC to impose a civil penalty. Furthermore, the Enabling Statute provided the
    Commission the power to lawfully promulgate the Regulations. The Commission
    also did not abuse its discretion in this case when it placed emphasis on the
    consistency of penalties imposed against these Licensees and others. Finally, DREC
    acted within its statutory authority when issuing a public, as opposed to a private,
    reprimand.
    A. The provision in the Enabling Statute that grants DREC the authority
    to impose a monetary penalty for CE violations does not violate the
    separation of powers doctrine.
    The concept of separation of powers is as fundamental an underpinning of
    Delaware Constitutional law as in Federal Constitutional law, even though the
    Delaware Constitution has no express provision that provides for it.77 Delaware
    courts have nevertheless long acknowledged the appropriateness of the General
    Assembly’s delegation of regulatory authority to administrative agencies.78 As our
    Supreme Court has recognized, “a strict adherence and complete separation of
    governmental departments is neither desirable nor intended [and] a certain degree of
    pragmatic flexibility in the application of the Doctrine is essential [to permit] newly
    76
    Prunckun, 201 A.3d at 540 (citing Del. Dep’t of Nat. Res. & Env’t. Control v. Sussex Cnty., 
    34 A.3d 1087
    , 1090 (Del. 2011)).
    77
    Opinion of the Justices, 
    380 A.2d 109
    , 113 (Del. 1977); Joseph v. C.C. Oliphant Roofing Co.,
    
    711 A.2d 805
    , 808 (Del. Super. 1997) (quoting Evans v. State, 
    872 A.2d 539
    , 547 (Del. 2005)).
    78
    State v. Durham, 
    191 A.2d 646
    , 649 (Del. Super. 1963) (citing Hoff v. State, 
    197 A. 75
     (Del.
    Super. 1938)).
    14
    perceived needs and practical exigencies.”79
    Accordingly, there is a tension between impermissible delegation and the
    need to defer to the expertise of administrative agencies in modern society. The
    Delaware Supreme Court accounted for that tension in the following standard it set
    for unlawful delegations claims under Delaware’s Constitution:
    [a] statute or ordinance vesting discretion in administrative officials
    without fixing any adequate standards for their guidance is an
    unconstitutional delegation of legislative power. But a qualification to
    that rule is that where the discretion to be exercised relates to
    police regulation for the protection of public morals, health, safety, or
    general welfare, and it is impracticable to fix standards without
    destroying the flexibility necessary to enable the administrative
    officials to carry out the legislative will, the legislation delegating such
    discretion without such restrictions may be valid. Adequate safeguards
    and standards to guide discretion must be found in or be inferable from
    the statute, but the standards need not be minutely detailed, and the
    whole [statute] may be looked into in light of its surroundings and
    objectives for purposes of deciding whether there are standards and if
    they are sufficient.80
    Paragraph 2914(a)(3) of Title 24 of the Delaware Code (hereafter “Paragraph
    2914(a)(3)”) authorizes the Commission to impose a monetary penalty not to exceed
    $5,000 for violations of any DREC rule or regulation authorized by the Enabling
    Statute.81 The Licensees contend that this portion of the Enabling Statute is facially
    “unconstitutional on the ground that the [General Assembly] violated the Separation
    of Powers doctrine by failing to provide any criteria for DREC to use in imposing
    penalties.”82 They further argue that Paragraph 2914(a)(3) provides DREC with
    79
    Opinion of the Justices, 380 A.2d at 114.
    80
    Atlantis I Condo. Ass'n v. Bryson, 
    403 A.2d 711
    , 712–13 (Del. 1979) (quoting Durham, 191
    A.2d at 649–50); accord State v. Braun, 
    378 A.2d 640
     (Del. Super. 1977).
    81
    24 Del. C. § 2914(a)(3); see also 24 Del. C. § 2912(a)(9) (providing that a licensee is subject to
    disciplinary sanctions set forth in § 2914 if he or she violates “a provision of [the Enabling Statute],
    any of the rules and regulations established thereunder, or any order of the Commission.”).
    82
    Opening Br. at 6 (D.I. 13). Tellingly, the Licensees cite no Delaware case law to support their
    15
    “unfettered and unguided discretion to affix monetary penalties” for anything below
    $5,000. 83 In other words, they assert that it is unconstitutional because the Enabling
    Statute does not contain granular factors restricting DREC’s discretion.                        The
    Licensees contend that there should have been parameters to require the Commission
    to consider circumstances such as: (i) the willfulness of the violation; (ii) the gravity
    of the violation; (iii) past violations; (iv) the amount of violations; (v) whether the
    violator obtained an economic benefit; and (vi) other factors that justice may
    require.84
    Conversely, DREC contends that it “followed the legislative policy directions
    of the General Assembly to create rules for continuing education enforcement by
    creating a framework in its regulations to make the possible consequences of
    noncompliance clear for those affected by the rules.”85 DREC emphasizes APA
    strictures imposed upon it when promulgating regulations. The Commission also
    arguments. The Licensees do, however, cite several out-of-state cases that, on balance, do not tip
    the scale in their favor given Delaware Supreme Court benchmarks regarding delegation. See e.g.
    Cnty. Council for Montgomery Cnty. v. Invs. Funding Corp., 
    312 A.2d 225
    , 246 (Md. 1973)
    (holding that a state commission’s discretion to fix civil penalties in any amount up to $1,000 was
    unconstitutional because of a complete lack of any legislative safeguards or standards, but
    nevertheless recognizing that “the authority to impose a civil monetary penalty is not a power
    beyond constitutional delegation to an administrative agency”); Miller v. Pollution Control Bd.,
    
    642 N.E.2d 475
    , 482 (Ill. App. Ct. 1994) (rejecting an appellant’s argument that an administrative
    citation procedure violated the separation of powers principle because the state board in question
    only imposed an established fine and had no discretion in determining the amount of the penalty
    to be assessed); U.S. Steel Corp. v. State, 
    397 P.2d 440
    , 442 (Wash. 1964) (holding that a statute
    granting a tax commission exclusive and unrestricted discretion to determine the amount of
    interest, not to exceed six per cent per annum, as a penalty for delinquent taxes was “an
    unconstitutional delegation of legislative authority in the absence of a declared legislative purpose
    and of accompanying [standards] . . . whereby exercise of discretion might be measured”); Matter
    of Civ. Penalty, 
    379 S.E.2d 30
    , 34–37 (N.C. 1989) (holding, inter alia, the North Carolina
    legislature was not prohibited “from conferring on administrative agencies the power to exercise
    discretion in determining civil penalties within an authorized range, provided that adequate guiding
    standards accompany that discretion”).
    83
    Id. at 10.
    84
    Id. at 11.
    85
    D.I. 15, at 13.
    16
    stresses APA procedural requirements imposed on the case decision process which
    provide further safeguards. Finally, the Commission points to its regulations that
    recognize the potential for justified violations and set parameters regarding penalties
    as additional safeguards.
    There are two general principles that guide the Court’s analysis when deciding
    whether Paragraph 2914(a)(3) unconstitutionally delegates authority to the
    Commission. First, at the highest level, when evaluating the constitutionality of any
    statutory provision, any reasonable doubt regarding the constitutionality of an act
    should be resolved in favor of finding the legislation constitutional.86 In other words,
    if there is a possible constitutional construction of the law, then the law facially
    passes constitutional muster.87 Second, when narrowing the focus to the more
    specific—the question of the General Assembly’s ability to delegate functions to
    administrative agencies—the General Assembly is free to “establish basic policy and
    vest in others the power to administer the declared legislative policy.”88 As the
    Delaware Supreme Court explained,
    [t]he authority granted to an administrative agency should be construed
    so as to permit the fullest accomplishment of the legislative intent or
    policy. An expressed legislative grant of power or authority to an
    administrative agency includes the grant of power to do all that is
    reasonably necessary to execute that power or authority.89
    With those principles in mind, the focus narrows further to examining
    DREC’s Enabling Statute. At the outset, the Enabling Statute defines DREC’s
    primary objective as being one “to protect the general public, specifically those
    persons who are the direct recipients of services regulated by this chapter, from
    86
    Atlantis I, 403 A.2d at 714.
    87
    Id.
    88
    Schweizer v. Bd. of Adjustment of City of Newark, 
    980 A.2d 379
    , 384 (Del. 2009).
    89
    Atlantis I, 403 A.2d at 713 (citing Kreshtool v. Delmarva Power and Light Co., 
    310 A.2d 649
    (Del. 1973)).
    17
    unsafe practices and from occupational practices.”90               Furthermore, the Statute
    requires DREC to “develop standards assuring professional competence; . . .
    adjudicate at formal hearings; . . . promulgate rules and regulations; [and] impose
    sanctions where necessary against licensees and non licensees engaged in the
    practice of providing real estate services.”91 The General Assembly expressly tasks
    DREC in the Enabling Statute with establishing the qualifications for licensure,92
    and adopting rules and regulations that control licensure and license renewal.93
    Using these benchmarks to garner legislative intent, the Court must construe
    Paragraph 2914(a)(3) in a manner that provides the Commission the authority to do
    what is reasonably necessary to accomplish the General Assembly’s intent—i.e.,
    protecting the public by requiring competent real estate services for the citizens of
    Delaware, which includes setting standards for professional competency.
    The Delaware Supreme Court decision in State v. Durham94 is instructive.
    There, the defendant used the title of registered engineer without being licensed or
    registered pursuant to 24 Del. C. Ch. 28.95 The defendant contended, inter alia, that
    the General Assembly violated separation of powers principles by delegating
    legislative power to the Council of the Delaware Association of Professional
    Engineers, an administrative body.96 The Supreme Court disagreed. It found the
    delegation appropriate because it was necessary to protect the health, safety, and
    90
    24 Del. C. § 2900(a). The DREC’s secondary objective is to “maintain minimum standards of
    licensee competency” and certain standards in delivery of services to the public. Id. § 2900(c).
    91
    Id. § 2900(c).
    92
    24 Del. C. §2906(a)(3).
    93
    Id. § 2906 (a)(6).
    94
    
    191 A.2d 646
     (Del. 1963).
    95
    
    Id. at 648
    . At the time of the Durham decision, professional engineers were regulated under
    Chapter 27 of Title 24.
    96
    
    Id. at 649
    . The appellant in Durham also challenged the statute at issue on the grounds of
    vagueness. 
    Id.
     The Court denied the appeal on that basis as well for similar reasons as those used
    to address the appellant’s unconstitutional delegation argument. 
    Id.
    18
    welfare of the State’s citizens. The Court further explained that the delegation was
    appropriate because it required the Council to determine whether individuals were
    fit to practice in that licensed profession.97 Tellingly, the Supreme Court found
    licensing authority to fall “within the police power of the State to establish
    reasonable standards to be complied with as a prerequisite to engaging in such
    pursuits.”98 The Supreme Court’s recognition that licensing regulation should be
    considered an aspect of the State’s police power becomes important in the Court’s
    analysis that follows.
    The principal authority in Delaware that sets the standards for evaluating
    whether the General Assembly unconstitutionally delegated too much discretion to
    an agency is Atlantis I Condominium Association v. Bryson.99 There, the Supreme
    Court examined whether the Beach Preservation Act of 1972 (the “Act”) permissibly
    delegated authority to the Department of Natural Resources and Environmental
    Control (“DNREC”) to deny a permit to build on three beachfront lots.100 That Act
    provided DNREC only general authority: namely, the authority to adopt regulations
    governing residential construction on private beach property.101 The Act did not
    address permitting.
    The Atlantis I decision, which followed Durham, is important because, in it,
    the Supreme Court articulated the standard necessary to delineate between where
    regulated conduct and consequences must be defined by statute and when an agency
    can lawfully address matters through regulation.102          In Atlantis I, the Court
    highlighted the deferential nature of the test as follows:
    [a]dequate safeguards and standards to guide discretion must be found
    97
    
    Id. at 650
    .
    98
    
    Id. at 648
     (emphasis added).
    99
    
    403 A.2d 711
     (Del. 1979).
    100
    Id.; see generally 7 Del. C. Ch. 68.
    101
    7 Del. C. §§ 6801, 6803.
    102
    Atlantis I, 403 A.2d at 712.
    19
    in or be inferable from the statute, but the standards need not be
    minutely detailed, and the whole ordinance may be looked into in light
    of its surroundings and objectives for deciding whether there are
    standards and if they are sufficient.103
    The Supreme Court then examined the provisions in the Act that explained
    the General Assembly’s intent and applied an expansive view of DNREC’s powers.
    When doing so, the Court recognized DNREC’s authority to issue permits (and deny
    them) even though the Act did not address permitting.104 The Court found the
    delegation lawful because the Act provided DNREC such broad authority over the
    subject matter.105 In that way, the Court relied upon statements of legislative intent
    that deferred to DNREC’s expertise as a substitute for specific guidelines.106
    Similarly, the Enabling Statute provides DREC broad authority to regulate
    realtor licensing issues.     Significant deference is due the General Assembly’s
    findings that DREC’s expertise in licensing is an essential tool necessary to meet
    legislative goals.
    The Licensees focus too narrowly on what granular safeguards they contend
    are necessary to curtail unfettered discretion. Namely, the Atlantis I decision looked
    to the totality of protections offered property owners when deciding whether the
    safeguards were adequate.107 Delegation questions do not turn solely on whether
    there are minute statutory restrictions that constrain agency discretion within the
    Enabling Statute itself. Furthermore, as in Durham which addresses engineer
    licensing, DREC’s licensing authority over the real estate profession falls within the
    police power of the State. Expanded deference is due the General Assembly’s
    delegation to this case because it represents an exercise of the police power. To that
    103
    Id. at 713 (quoting Durham, 191 A.2d at 649–50) (emphasis added).
    104
    Id. at 717.
    105
    Id. at 715.
    106
    Id.
    107
    Id. at 713.
    20
    end, the deference due the Enabling Statute, from a police power’s perspective,
    recognizes that “the presence of procedural safeguards may compensate
    substantially for the lack of precise statutory standards.”108
    The provisions of Delaware’s Administrative Procedures Act rank high
    among relevant procedural safeguards. In fact, the Enabling Statute expressly
    incorporates those procedures. Namely, Paragraph 2906(a)(1) of the Enabling
    Statute provides that “all rules and regulations shall be promulgated in accordance
    with the procedures specified in the [APA].”109 Here, the Commission complied
    with the APA when it adopted the Regulations after publishing notice and providing
    the opportunity for public comment.110 In this case, after two public hearings, no
    interested party objected to or criticized the strengthening of DREC Regulation 1.3
    or the adoption of Regulation 14.6.7.111
    Turning from the protections afforded licensees during the rule making
    process, Subsection 2900(c) of the Enabling Statute provides DREC the authority
    to “adjudicate at formal hearings.”112 The APA defines what process is due during
    case decision proceedings by including mechanisms to ensure an aggrieved
    licensee’s right to notice and opportunity to be heard.113 DREC regulations further
    provide for a hearing “to determine if there are any extenuating circumstances
    justifying noncompliance with the [CE] requirements.”114 Accordingly, the hearing
    108
    Id. (citing State v. Boynton, 
    379 A.2d 994
     (Me. 1977)) (emphasis added).
    109
    24 Del. C. § 2906(a)(1).
    110
    D.I. 15, at 16; see generally 29 Del. C. §§ 10111–118.
    111
    D.I. 15, at 17.
    112
    24 Del. C. § 2900(c).
    113
    See 24 Del. C. § 2906(a)(1) (providing that hearings be conducted as required by the APA);
    see also 29 Del. C. §10161(a)(4) (including the Real Estate Commission in the list of agencies
    falling, inter alia, under the case decision provisions of the APA); 29 Del. C. Ch. 101, Subchapter
    III (providing the full range of rights afforded to an aggrieved party during the agency case decision
    process under the APA).
    114
    24 Del. Admin. C. § 2900–14.6.6 (“The hearing will be conducted to determine if there are any
    extenuating circumstances justifying noncompliance with the [CE] requirements. Unjustified
    21
    officer and the Commission must hold an APA-compliant hearing to consider the
    individual circumstances of each individual case.
    DREC regulations then provide further notice and protections that include the
    requirement that the Commission consider extenuating circumstances before issuing
    a penalty. Such extenuating circumstances include “evidence to the satisfaction of
    the [DREC] of an illness, injury, financial hardship, family hardship, or other similar
    extenuating circumstances.”115            Moreover, DREC permits both the waiver or
    postponement of CE requirements—the licensee need only submit a written request
    to trigger that review.116 Furthermore, the audit that starts the process is random; it
    is not targeted or calculated.117 Aggrieved parties also have the right to challenge
    the hearing officer’s recommendations before the Commission.118 DREC then may
    issue the final decision only upon an affirmative vote.119 Finally, if licensees remain
    unsatisfied with DREC’s decision, they have a further appeal to this Court.
    For the reasons above, DREC’s processes do not violate separation of powers
    principles because (1) the General Assembly defined DREC’s licensing role so
    broadly; (2) the APA separately provides sufficient procedural safeguards; and (3)
    DREC’s promulgated regulations bolster those protections. On balance, Paragraph
    2914(a)(3) does not leave unguided, uncontrolled, and unbridled discretion with
    DREC. The provision is constitutional on its face. Furthermore, the $500 civil
    penalties assessed against the Licensees, at the lower end of the statutory civil
    penalty range of “up to $5,000,” do not violate separation of powers principles as
    noncompliance with the [CE] requirements . . . shall constitute a violation of 24 Del. C. §
    2912(a)(9).”).
    115
    Id. § 14.8.
    116
    Id.
    117
    Of note, however, if there has been a proven, unjustified noncompliance in one renewal period,
    then the licensee is subject to an audit for the next renewal period. In that case, it would be targeted.
    118
    See 24 Del. C. § 2913(a) (providing that the APA applies).
    119
    24 Del. C. § 2904(c) (providing that, “no licensee shall be disciplined without the affirmative
    vote of at least 5 members.”).
    22
    applied.
    B. The Regulations, which impose vicarious liability on brokers for the
    CE violations of their subordinates, do not exceed the Commission’s
    statutory authority.
    The Licensees contend that Regulation 1.3.1120 “neither protects the public
    from improper occupational practices nor maintains standards of licensee
    competency or otherwise maintain standards for brokers.”121 They submit that
    pursuant to DREC Regulations 12.3.2122 and 14.3.3,123 “those goals are satisfied by
    requiring licensees to satisfy CE requirements and attesting to same.”124 Simply put,
    the Licensees suggest that vicariously subjecting brokers to liability for the failures
    of their subordinates does not advance those goals.125
    120
    Once again, Regulation 1.3.1 imposes strict liability on supervising brokers for the failures of
    their subordinates to meet CE requirements as follows:
    [i]t is the responsibility of the employing Broker to ensure that the Broker’s
    Licensees comply with the Commission's Rules and Regulations. Every Broker is
    responsible for making certain that all of the Broker’s Salespersons and Associate
    Brokers are currently licensed, make timely application for license renewal, and
    meet the Commission's continuing education requirements. The Broker shall co-
    sign continuing education logs and shall maintain copies of continuing education
    certificates for the Broker’s Salespersons and Associate Brokers for at least three
    years after the conclusion of each renewal period.
    121
    D.I. 13, at 13.
    122
    Regulation 12.3.2 provides:
    A licensee shall satisfy the continuing education requirements, set forth in Section 14.0,
    within the two year renewal period, which ends on April 30 of even numbered years.
    123
    Regulation 14.3.3 provides:
    For more than twenty-four months after course completion, twenty-one (21) hours of CE
    are required for each biennial renewal period, in compliance with the requirements of
    subsection 14.1.2.
    124
    D.I. 13, at 13. Here, the Licensees concede, however, that the General Assembly has provided
    DREC the primary objective of protecting “the general public, specifically those persons who are
    the direct recipients of services regulated by this chapter, from unsafe practices and from
    occupational practices which tend to reduce competition or fix the price of services rendered.” Id.
    (citing 24 Del. C. § 2900(a)).
    125
    Id. Further, Licensees argue that, because no other State administrative licensing agency has a
    similar requirement, DREC Regulation 1.3.1 is beyond the statutory authority provided to DREC
    by the General Assembly. Licensees cite no Delaware caselaw on this issue, however.
    23
    It is true that an “administrative agency has no right to incorporate substantive
    matters or drastic remedies into its regulations which are not implied, necessary or
    incidental to the powers granted to it by the statute under which it operates.”126
    Moreover, a regulation must be consistent with the provisions of the act that created
    it.127 An administrative agency’s sanction is lawful if the agency (1) does not exceed
    its statutory authority, and (2) substantial evidence supports its decision.128
    Here, the Regulations are consistent with the Enabling Statute. Namely, a
    broker is “responsible for the day to day management and supervision of a brokerage
    organization[.]”129 An associate broker and salesperson are both “licensed under a
    broker.”130     The Regulations make the broker jointly responsible with the
    subordinate to ensure, through supervision, that the subordinate complies with CE
    requirements. DREC’s regulations are also internally consistent. Namely, DREC
    Regulation 14.5 provides that “[t]he Licensee’s attestation as to completion of CE
    does not relieve the Broker of the Broker’s duty to ensure that the Licensee has
    completed the required CE during the licensure renewal period.”131
    In essence, the General Assembly tasks DREC with overseeing a tiered
    licensing system and monitoring CE compliance within that system.                              The
    Regulations, which hold a supervisory broker responsible for a subordinate’s failure
    to meet CE requirements, do not exceed DREC’s statutory authority.
    126
    Carroll v. Tarburton, 
    209 A.2d 86
    , 90 (Del. Super. 1965).
    127
    Am. Ins. Ass’n v. Del. Dept. of Ins., 
    2006 WL 3457623
    , at *3 (Del. Super. Nov. 29, 2006) (citing
    Matter of Dep't of Nat. Res. & Env't Control, 
    401 A.2d 93
    , 96 (Del. Super. 1978)).
    128
    Cary v. Del. Sec’y of State, 
    2022 WL 951262
    , at *4 (Del. Super. Mar. 28, 2022).
    129
    24 Del. C. § 2902(a)(2).
    130
    Id. § 2902(a)(1) (providing that an “associate broker” is “licensed under a broker”); id. §
    2902(a)(23) (providing that a “salesperson” is “licensed under a broker”).
    131
    24 Del. Admin. C. § 2900–14.5. Furthermore, even if a violation causes no harm, an
    administrative agency, pursuant to lawfully promulgated regulations, may impose disciplinary
    sanctions. Cooper v. Del. Bd. of Nursing, 
    264 A.3d 214
     (Del. 2021) (TABLE).
    24
    Finally, the Licensees argue that scienter is required before the Commission
    can lawfully impose a penalty. They cite no authority, however, to support the
    premise that DREC cannot set CE requirements that do not turn on a licensees’ state
    of mind. Scienter is a criminal concept; here, the Licensees faced no criminal
    exposure such as a fine, imprisonment, or indicia of arrest. Rather, the sanction is a
    civil penalty which falls within the powers of an agency provided the delegation of
    that authority is lawful.132 Again, here it is.
    C. DREC did not abuse its discretion when issuing what the Licensees
    contend to be a $500 default penalty.
    Here, the General Assembly requires DREC to “develop standards assuring
    professional competence” and to “promulgate rules and regulations.”133 DREC
    promulgated Regulations 14.6.6 and 14.6.7 pursuant to that authority. Under the
    Regulations, if a licensee is found to be in unjustified noncompliance, the following
    potential civil penalty range applies:
    [t]he minimum penalty for the first finding of unjustified
    noncompliance shall be a $250.00 monetary penalty and any of the
    additional penalties specified in 24 Del. C. Section 2914. The
    minimum penalty for the second finding of unjustified noncompliance
    shall be a $1,000 monetary penalty and any of the additional penalties
    specified in 24 Del. C. Section 2914.134
    Accordingly, Regulation 14.6.7 provides adequate notice to Licensees regarding the
    potential disciplinary sanctions for CE noncompliance.                  In addition, DREC
    Regulation 14.6.6 provides a licensee the opportunity for a hearing to address his or
    her individual circumstances.135         Accordingly, Regulations 14.6.6 and 14.6.7
    132
    See Schultz v. Delaware Bd. of Architects, 
    2018 WL 948624
    , at *3 (Del. Super. Feb. 16, 2018)
    (recognizing that at a licensee may be appropriately disciplined by a professional regulatory
    agency without regard to the licensee’s state of mind).
    133
    24 Del. C. § 2906(c).
    134
    24 Del. Admin. C. § 2900–14.6.7.
    135
    Id. § 14.6.6.
    25
    recognize the right to a hearing, the consideration of a licensee’s individual
    circumstances, and provide sufficient notice of potential penalties.
    The Licensees argue that the Commission acted arbitrarily by (1) setting a
    minimum penalty for violations, and (2) imposing a uniform penalty regardless of
    the circumstances.136 They advance the first of these arguments in an attempt to
    demonstrate that DREC’s regulations exceed its statutory authority. To that end,
    they contend that because the General Assembly did not include a minimum penalty
    in the Enabling Statute, the General Assembly intended that there not be one.137 The
    Licensees identify no authority in support of this point, however.
    A regulation such as this is the product of agency decision making that the
    courts have traditionally deferred to. Namely, it “is well settled that a Legislature,
    in enacting a law, complete in itself, for the regulation of particular matters, may
    expressly authorize an administrative body, within definite limits, to provide rules
    and regulations for the complete operation and enforcement of the law within its
    expressed general purpose.”138 When the Commission set a presumptively minimum
    penalty it did not violate the Enabling Statute. Nor did it act arbitrarily when
    promulgating Regulation 14.6.7.
    Turning from the Licensees’ argument regarding the minimum penalty, the
    Court next focuses on the Licensees’ claim that the Commission abused its discretion
    when it penalized the Licensees uniformly. As explained earlier, there is such an
    abuse of discretion only if there is not substantial evidence on the record to support
    the penalty imposed on each of the Licensees.
    On this point, the Licensees contend that DREC failed to exercise any
    136
    D.I. 13, at 10 (citing 24 Del. Admin. C. § 2900–14.6.7).
    137
    Id.
    138
    Hoff v. State, 
    197 A. 75
    , 79 (Del. Super. 1938).
    26
    discretion when imposing a “standard” flat penalty of $500.139 DREC counters that
    argument by emphasizing Delaware Supreme Court authority that stresses the
    importance of agency consistency in penalties.140 DREC further highlights cases
    where it deviated from the alleged default amount when the circumstances require
    it.141
    In Delaware Board of Medicine License & Disclosure v. Grossinger,142 the
    Supreme Court addressed the need for consistency in penalties when recognizing
    that for “notice to be adequate, [the administrative agency] must give reasonable
    persons clarity as to what conduct is proscribed. To that end, consistency is key.”143
    Conversely, it is axiomatic that agency case decisions must consider the individual
    circumstances of each case. Thus, there is a need in administrative law to balance
    (1) the requirement for consistency in penalties, with (2) the need that an agency
    consider the individual circumstances of each case. Here, the General Assembly
    entrusted that balancing to DREC. An agency does not abuse its discretion if it
    chooses to place controlling weight on consistency as long it considers the individual
    circumstances of each case and bases its decisions on substantial evidence.
    In Ms. Stein and Ms. York’s Order, DREC adequately explained the basis for
    its decision. Both admitted that they made mistakes which the Commission accepted
    as a demonstration of contrition.144 The Commission recognized, however, that “its
    policy of maintaining consistency in its monetary penalties and issuance of letters of
    reprimand for violation of the [DREC]’s CE requirements outweigh any factors
    presented in this case that otherwise might favor reduction of the recommended
    139
    See generally D.I. 13, at 14–18.
    140
    D.I. 15, at 18.
    141
    
    Id.
     at 19–20.
    142
    
    224 A.3d 939
     (Del. 2020).
    143
    Id. at 957.
    144
    Stein & York Certified Record, Tab 1, at 1–2.
    27
    sanctions and penalties.”145 In fact, at Ms. Stein and Ms. York’s hearing, the
    Commissioners specifically addressed their individual circumstances as follows:
    Commissioner Lane: I want to make very clear that we, as the
    commissioners, we review every case on its own fact-finding
    information. So, although our recommendation may be consistent in
    terms of the dollar amount. I don’t want it construed that we – or
    misconstrued that we are not considering these cases as individuals. I
    think we focus on the dollar amount to be fair across the board. Other
    factors in the order, other items in the order, I mean, we change all the
    time.146
    .      .     .
    Commissioner Marvel: We put a lot of faith in our Hearing Officer’s
    decision and their review of the fact and hearing the case.147
    .      .     .
    Commissioner Roger: I agree with [Commissioners Lane and]
    Marvel.148
    .      .     .
    Commissioner Director:           I agree with [Commissioner Lane’s]
    assessment of this. And I – I think we do take this individually and
    very seriously. But I think we strive for consistency and don’t want to
    seem arbitrary and vary the findings. I think, unless there’s a
    compelling reason for deviating that we have a – a minimal standard of
    what we’re going through in terms of how – how we would deviate
    from the hearing officer recommendation of what we feel is fair.149
    .      .     .
    Commissioner Olmstead: Hopefully that gives you some clarification
    from some of the commissioners.150
    The Licensees spent significant and laudable effort citing DREC decisions
    where a “standard” $500 fee was imposed in CE proceedings.151 When doing so,
    145
    Stein & York Certified Record, Tab 1, at 2–3.
    146
    Stein & York Certified Record, Tab 2, at 8:11–21.
    147
    Id. at 8:22–24.
    148
    Id. at 9:1–2.
    149
    Id. at 9:4–12.
    150
    Id. at 9:13–14.
    151
    D.I. 13, at 14–17. Licensees listed forty-eight instances of fines of this sort in their Opening
    Brief.
    28
    however, they conceded that DREC has at times altered its monetary penalties by
    increasing or decreasing the amount.152 Further, the Licensees did not address that
    Mr. D’Ambrosia, himself, appealed only one of two DREC orders entered against
    him on the same day.153 The court penalized him $250 in the matter he did not
    appeal, not $500.154 It did so because the subordinate salesperson in that matter
    convinced DREC that an illness was an extenuating circumstance.155 Thus, while
    the record demonstrates DREC’s efforts to maintain consistency, DREC’s
    imposition of some adjusted penalty amounts—including a different penalty
    imposed against one of the Licensees himself—supports that it evaluated the
    individual merits of the Licensees’ cases.
    In turning to Mr. D’Ambrosia’s case, neither the hearing officer nor the
    Commission found mitigating factors or extenuating circumstances.                           DREC
    considered, among other things, that he accepted responsibility by admitting that he
    made a mistake.156 That admission alone provided substantial evidence for the
    result.
    In summary, on this record, the Commission did not abuse its discretion when
    balancing the need for consistency in penalties against the need to consider the
    individual circumstances of each case. The records in all three cases contain the
    substantial evidence necessary to support DREC’s findings. As a result, those
    findings were not arbitrary or capricious.
    D. The Commission’s issuance of a public letter of reprimand was not an
    abuse of discretion.
    The Licensees also contend that the Commission impermissibly issued a
    152
    See id.; see also Reply Br. at 7 (D.I. 16) (“In its response, DREC points to a few cases where a
    different penalty was imposed. Those, however, are the exceptions that prove the rule.”).
    153
    See D.I. 15, Ex. 2.
    154
    Id. at 2.
    155
    Id.
    156
    D’Ambrosia Certified Record, Tab 1, at 2.
    29
    public letter of reprimand.157 Paragraph 2914(a)(1) of the Enabling Statute provides
    that the Commission may sanction a licensee, either alone or in combination with
    other sanctions, by issuing “a letter of reprimand.”158 The Licensees seize on the
    fact that the statutory provision does not specify whether the reprimand should be
    public or private, which they believe permits only private reprimands.159 They
    further rely on Subsection 2906(11) of the Enabling Statute which authorizes DREC
    to “[d]esignate and impose the appropriate sanction or penalty where it has been
    determined after a hearing that penalties or sanctions should be imposed.”160 The
    latter, they contend, prevents the Commission from expanding a penalty from a
    “reprimand” to a “public reprimand.”161
    The Licensees do not address the Delaware Freedom of Information Act
    (“FOIA”), however.162 As DREC correctly emphasizes, DREC is a “public body,”
    as defined by FOIA.163 Public bodies are required to maintain open records and
    conduct business in the open, with limited exceptions that are not applicable here.164
    DREC is also an “agency” as contemplated by the APA.165 The APA makes
    agencies, such as DREC, subject to FOIA, which correspondingly makes their
    records available to the public upon request.166
    157
    D.I. 13, at 19–21.
    158
    24 Del. C. § 2914(a)(1).
    159
    D.I. 13, at 20.
    160
    Id. at 19 (citing 24 Del. C. § 2906(11)).
    161
    Id. at 19–20.
    162
    29 Del. C. § 10001 (“It is vital in a democratic society that public business be performed in an
    open and public manner so that our citizens shall have the opportunity to observe the performance
    of public officials and to monitor the decisions that are made by such officials in formulating and
    executing public policy; and further, it is vital that citizens have easy access to public records in
    order that the society remain free and democratic. Toward these ends, and to further the
    accountability of government to the citizens of this State, this chapter is adopted, and shall be
    construed.”).
    163
    Id. § 10002(k).
    164
    Id. §§ 10003–10004, 10127; 24 Del. C. § 2905.
    165
    29 Del. C. § 10102(1).
    166
    Id. § 10112.
    30
    Thus, a DREC final order becomes a presumptively public record. The
    penalties assessed pursuant to those orders also become matters of public record
    absent specific legislative direction to the contrary. Had the General Assembly
    intended to override FOIA by permitting only private reprimands, it could have
    easily done so. For purposes of this appeal, DREC did not act outside of its statutory
    authority or abuse its discretion when issuing public reprimands given the open
    records requirements of FOIA.
    IV.    CONCLUSION
    For the reasons explained above, the orders of the Delaware Real Estate
    Commission in this consolidated matter are AFFIRMED.
    IT IS SO ORDERED.
    /s/Jeffrey J Clark
    Resident Judge
    31
    

Document Info

Docket Number: K23A-09-001 JJC

Judges: Clark R.J.

Filed Date: 11/25/2024

Precedential Status: Precedential

Modified Date: 11/26/2024