Joseph Cammarata and Judy Cammarata v. State Farm Florida Insurance Company ( 2014 )


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  •        DISTRICT COURT OF APPEAL OF THE STATE OF FLORIDA
    FOURTH DISTRICT
    July Term 2014
    JOSEPH CAMMARATA and JUDY CAMMARATA,
    Appellants,
    v.
    STATE FARM FLORIDA INSURANCE COMPANY,
    Appellee.
    No. 4D13-185
    [September 3, 2014]
    Appeal from the Circuit Court for the Seventeenth Judicial Circuit,
    Broward County; Eileen O’Connor, Judge; L.T. Case No. 11-27972 14.
    George A. Vaka and Nancy A. Lauten of Vaka Law Group, Tampa, and
    Kelly L. Kubiak of Merlin Law Group, Tampa, for appellants.
    Paul L. Nettleton of Carlton Fields, P.A., Miami, for appellee.
    EN BANC
    PER CURIAM.
    The insureds appeal a final summary judgment finding that their bad
    faith action was not ripe. They argue that because the insurer’s liability
    for coverage and the extent of their damages has been determined, their
    bad faith action was ripe. The insurer argues that because the insurer’s
    liability for breach of contract has not been determined, the insureds’ bad
    faith action was not ripe. Based on Florida Supreme Court case law, we
    are compelled to agree with the insureds’ argument. We hold that an
    insurer’s liability for coverage and the extent of damages, and not
    necessarily an insurer’s liability for breach of contract, must be
    determined before a bad faith action becomes ripe. Thus, we reverse and
    remand for reinstatement of the insureds’ bad faith action in this case.
    In this opinion, we first present the policy claim’s chronology. Second,
    we present the bad faith action’s history, including discussion of our case
    law. Third, we examine Florida Supreme Court precedent which compels
    our reversal and our need to recede from one of our recent opinions.
    The Policy Claim’s Chronology
    October 2005 – The insureds sustained damages to their home as a
    result of Hurricane Wilma.
    September 2007 – The insureds filed a claim for benefits under their
    homeowners’ policy.
    October 2007 – The insurer notified the insureds that it had inspected
    their home, estimated the amount of their damages to be lower than the
    policy deductible, and owed no payment to them as a result.
    April 2008 – The insureds requested the insurer to participate in the
    policy’s appraisal process. The insureds’ request identified their appraiser.
    May 2008 – The insurer identified its appraiser and requested the
    insureds’ appraiser’s damage estimate.
    June 2008 – The insureds’ appraiser submitted a damage estimate
    which was higher than the policy deductible.
    July 2008 – The insurer’s appraiser submitted a damage estimate
    which was lower than the policy deductible.
    August 5, 2008 – The insurer filed a petition requesting the circuit court
    to appoint a neutral umpire pursuant to the policy.
    August 15, 2008 – The insureds filed a petition requesting the circuit
    court to appoint a neutral umpire pursuant to the policy.
    October 2008 – The circuit court appointed a neutral umpire.
    October 16, 2009 – The umpire issued a damage estimate in an amount
    lower than the insureds’ appraiser’s estimate but higher than the insurer’s
    appraiser’s estimate. The estimate was higher than the policy deductible.
    October 27, 2009 – The insurer’s appraiser agreed to the umpire’s
    damage estimate.
    December 2009 – The insurer paid the insureds the umpire’s damage
    estimate minus the policy deductible.
    April 2010 – The circuit court entered an agreed order dismissing with
    prejudice the parties’ petitions to appoint a neutral umpire.
    2
    The Bad Faith Action’s History
    After the circuit court entered the agreed order dismissing with
    prejudice the parties’ petitions to appoint a neutral umpire, the insureds
    filed their action against the insurer for not attempting in good faith to
    settle their claim. See § 624.155(1)(b)1., Fla. Stat. (2011) (“Any person
    may bring a civil action against an insurer when such person is damaged
    . . . . [b]y . . . [the insurer’s] [n]ot attempting in good faith to settle claims
    when, under all the circumstances, [the insurer] could and should have
    done so, had it acted fairly and honestly toward its insured and with due
    regard for her or his interests[.]”). The bad faith action alleged that, before
    the umpire was appointed, the insureds filed a notice of violation pursuant
    to section 624.155, Florida Statutes (2011). See § 624.155(3)(a), Fla. Stat.
    (2011) (“As a condition precedent to bringing an action under this section,
    the [Department of Financial Services] and the authorized insurer must
    have been given 60 days’ written notice of the violation.”). The bad faith
    action further alleged that the insurer did not pay the damages or correct
    the alleged violation. See § 624.155(3)(d), Fla. Stat. (2011) (“No action shall
    lie if, within 60 days after filing notice, the damages are paid or the
    circumstances giving rise to the violation are corrected.”).
    The insurer filed a motion for summary judgment, and the insureds
    responded. In support of their positions, the insurer and the insureds
    each cited a different opinion from this court. We will discuss the motion,
    the response, and the cited opinions in detail because of the apparent
    discrepancy between our opinions’ holdings.
    The insurer’s motion argued, among other things, that because the
    insurer’s liability for breach of contract had not been determined, the
    insureds’ bad faith action was not ripe. In support, the insurer relied on
    this court’s opinion in Lime Bay Condominium, Inc. v. State Farm Florida
    Insurance Co., 
    94 So. 3d 698
    (Fla. 4th DCA 2012).
    In Lime Bay, a dispute arose between the insured and the insurer over
    the amount of a claim for property damage suffered during Hurricane
    Wilma. The insured filed a complaint for breach of contract against the
    insurer. The breach of contract action later was abated when the parties
    engaged in the appraisal process. The appraisal process resulted in an
    award closer to the amount of the insured’s damage claim. The insurer
    paid the appraisal award to the insured. The insured then filed an action
    against the insurer for not attempting in good faith to settle the claim. The
    insurer filed a motion to dismiss the bad faith action, arguing that there
    had not been a final determination of liability and maintaining that it
    3
    intended to dispute liability in the breach of contract action. The circuit
    court agreed with the insurer and dismissed the bad faith action as
    prematurely filed.
    We affirmed. 
    Id. at 699.
    We reasoned that the insured “did not, and
    could not, allege that there had been a final determination of liability since
    the [insured’s] breach of contract case was still pending.” 
    Id. (citation omitted).
    We directed the circuit court to “first resolve the issue of [the
    insurer’s] liability for breach of contract, as well as the significance, if any,
    of the appraisal award.” 
    Id. (citation omitted).
    In response to the insurer’s reliance on Lime Bay in this case, the
    insureds argued that only an insurer’s liability for coverage and the extent
    of damages, and not for breach of contract, must be determined before a
    bad faith action becomes ripe. In support, the insureds relied on this
    court’s more recent opinion in Trafalgar at Greenacres, Ltd. v. Zurich
    American Insurance Co., 
    100 So. 3d 1155
    (Fla. 4th DCA 2012).
    In Trafalgar, a dispute arose between the insured and the insurer over
    the amount of a claim for property damage suffered during Hurricane
    Wilma. The insured filed a complaint for breach of contract against the
    insurer. The insurer invoked the appraisal provision of the contract. The
    appraisal process resulted in an award closer to the amount of the
    insured’s damage claim. The insurer paid the appraisal award to the
    insured and moved for summary judgment on the breach of contract claim.
    Meanwhile, the insured moved to amend its complaint to state an action
    against the insurer for not attempting in good faith to settle. The circuit
    court granted both the insurer’s motion for summary judgment on the
    breach of contract claim and the insured’s motion to amend to state a bad
    faith action. The insurer then moved for summary judgment on the bad
    faith action. The insurer argued that because the court granted the
    insurer’s motion for summary judgment on the breach of contract action,
    the insured failed to obtain a favorable resolution on the breach of contract
    claim. The circuit court agreed with the insurer and granted summary
    judgment on the bad faith action. The court rested its decision on a finding
    that the insured’s ability to assert a bad faith action was dependent upon
    the insured having obtained a favorable resolution or determination of
    liability in the underlying breach of contract action. The court reasoned
    that because the insured lost on summary judgment on the breach of
    contract action, the insured failed to satisfy that prerequisite and,
    therefore, was precluded from proceeding with a bad faith action.
    We reversed. 
    Id. at 1157-58.
    We held that an appraisal award which
    occurred after the insured filed suit for breach of contract, “constitute[d] a
    4
    ‘favorable resolution’ of an action for insurance benefits, so that [the
    insured] . . . satisfied the necessary prerequisite to filing a bad faith claim.”
    
    Id. at 1158.
    We reasoned that the circuit court’s summary judgment in
    the insurer’s favor on the breach of contract action was based on the
    insurer’s compliance with the contract after the appraisal process. 
    Id. at 1157.
    Thus, we concluded that “the appraisal award was tantamount to
    a ‘favorable resolution’ necessary to proceed with a bad faith action.” 
    Id. at 1157-58
    (citation omitted). We rejected the insurer’s argument that the
    summary judgment in its favor on the breach of contract action precluded
    the insured’s ability to pursue the bad faith action. 
    Id. at 1158.
    Citing
    our supreme court’s precedent, we reasoned that “[a] judgment on a
    breach of contract action is not the only way of obtaining a favorable
    resolution” necessary to proceed with a bad faith action. 
    Id. (citing Dadeland
    Depot, Inc. v. St. Paul Fire & Marine Ins. Co., 
    945 So. 2d 1216
    (Fla. 2006) (an arbitration award establishing the validity of an insured’s
    claim satisfies the condition precedent required to bring a bad faith
    action)). However, our opinion in Trafalgar did not mention its apparent
    discrepancy with Lime Bay.
    After considering the parties’ arguments in this case, the circuit court
    granted the insurer’s motion for summary judgment. In support of its
    decision, the circuit court relied on Lime Bay.
    After the circuit court entered a final judgment, this appeal followed.
    As in the circuit court, the insureds argue that because the insurer’s
    liability for coverage and the extent of their damages has been determined,
    their bad faith action was ripe. The insurer again argues that because the
    insurer’s liability for breach of contract has not been determined, the
    insureds’ bad faith action was not ripe.
    Our review is de novo. See Major League Baseball v. Morsani, 
    790 So. 2d
    1071, 1074 (Fla. 2001) (“The standard of review governing a trial court’s
    ruling on a motion for summary judgment posing a pure question of law
    is de novo.”) (footnote omitted).
    Supreme Court Precedent Compelling Our Reversal
    Based on our supreme court’s precedent, we are compelled to agree
    with the insureds’ argument. We hold that an insurer’s liability for
    coverage and the extent of damages, and not an insurer’s liability for
    breach of contract, must be determined before a bad faith action becomes
    ripe. Our holding is based on the evolution of our supreme court’s
    holdings from Blanchard v. State Farm Mutual Automobile Insurance Co.,
    5
    
    575 So. 2d 1289
    (Fla. 1991), to Vest v. Travelers Insurance Co., 
    753 So. 2d 1270
    (Fla. 2000). We address each case in detail.
    In Blanchard, the insureds filed a breach of contract action against
    their insurer in state court. The insureds won a verdict against the
    insurer. The insureds then filed an action against the insurer in federal
    court for bad faith failure to settle. The insurer moved to dismiss the bad
    faith action. The insurer argued that the insureds had to assert their bad
    faith action along with the breach of contract action in state court. The
    federal district court granted the motion to dismiss.
    On review, the Eleventh Circuit Court of Appeals certified to our
    supreme court the following question: “Does an insured’s claim . . . under
    section 624.155(1)(b)1., Florida Statutes, for allegedly failing to settle the
    . . . claim in good faith accrue before the conclusion of the underlying
    litigation for the contractual . . . benefits?” Blanchard v. State Farm Mut.
    Auto. Ins. Co., 
    903 F.2d 1398
    , 1400 (11th Cir. 1990).
    In response, our supreme court answered:
    [A]n insured’s underlying first-party action for insurance
    benefits against the insurer necessarily must be resolved
    favorably to the insured before the cause of action for bad faith
    in settlement negotiations can accrue. It follows that an
    insured’s claim . . . for failing to settle the claim in good faith
    does not accrue before the conclusion of the underlying
    litigation for the contractual . . . benefits.           Absent a
    determination of the existence of liability . . . and the extent of
    the [insured’s] damages, a cause of action cannot exist for a
    bad faith failure to settle.
    
    Blanchard, 575 So. 2d at 1291
    .
    Reading Blanchard’s certified question and answer in a vacuum,
    without the knowledge of the procedural context in which it arose – the
    pre-existence of a breach of contract action – the reader logically might
    assume that an insured must have filed a breach of contract action, and
    then obtained a favorable resolution of the breach of contract action,
    before a bad faith action accrues. However, no language in Blanchard
    expressly states that an insured must have filed any breach of contract
    action before a bad faith claim accrues. Rather, another interpretation of
    Blanchard is that: (1) the insured need only obtain a “determination of the
    existence of liability . . . and the extent of the [insured’s] damages” on the
    underlying claim “before the cause of action for bad faith in settlement
    6
    negotiations can accrue”; and (2) Blanchard’s references to the “underlying
    first-party action for insurance benefits” and “underlying litigation for the
    contractual . . . benefits” being “resolved favorably to the insured before
    the cause of action for bad faith in settlement negotiations can accrue”
    related only to the procedural context under which Blanchard arose.
    The latter interpretation of Blanchard appears to have been articulated
    by our supreme court’s later opinion in Vest. In Vest, the insured
    demanded her insurer to pay its policy limits on her claim. After the
    insurer did not pay its policy limits, the insured filed an action claiming
    that the insurer refused to settle and acted in bad faith in failing to pay its
    policy limits. The insurer later paid its policy limits to the insured. The
    insurer then filed a motion for summary judgment on the bad faith action.
    The circuit court granted the motion because the insurer had paid its
    policy limits to the insured. On appeal, the district court affirmed. Vest
    v. Travelers Ins. Co., 
    710 So. 2d 982
    , 984 (Fla. 1st DCA 1998).
    However, our supreme court quashed the district court’s decision with
    direction that the insured’s bad faith action be allowed to proceed. 
    Vest, 753 So. 2d at 1276
    . The supreme court reasoned:
    We understand that [Blanchard’s] language, “Absent a
    determination of the existence of liability . . . and the extent of
    the plaintiff’s damages, a cause of action cannot exist for a
    bad faith failure to settle,” . . . may be so broadly stated that
    our holding could be read as the district court has read it. For
    that reason we will here clarify.
    First, we point out that Blanchard arose in the context of a
    certified question arising out of an issue as to whether the
    failure to pursue a bad-faith action for violation of section
    624.155(1)(b)1[.] in an action for breach of the underlying
    insurance contract for nonpayment of benefits was the
    improper splitting of a cause of action. We held that it was
    not. Our decision in that case had to do with the timing of the
    bringing of causes of actions and not as to what claims could
    be pursued when a claim for bad faith ripened.
    Second, we expressly state that Blanchard is properly read
    to mean that the “determination of the existence of liability
    . . . and the extent of the [insured’s] damages” are elements of
    a cause of action for bad faith. Once those elements exist,
    there is no impediment as a matter of law to a recovery of
    7
    damages for violation of section 624.155(1)(b)1[.] dating from
    the date of a proven violation.
    Therefore, in this case, the trial court erred in ruling as a
    matter of law that there was no claim for bad faith for acts
    which occurred prior to the approval of the settlement . . . .
    An action prior to that settlement was premature and was
    subject to dismissal without prejudice. However, upon that
    settlement, the claim for bad-faith damages accrued from the
    date the violation of section 624.155(1)(b)1[.] ripened because
    at that time the final element of the cause of action occurred.
    In sum, we expressly hold that a claim for bad faith
    pursuant to section 624.155(1)(b)1[.] is founded upon the
    obligation of the insurer to pay when all conditions under the
    policy would require an insurer exercising good faith and fair
    dealing towards its insured to pay. This obligation on the part
    of an insurer requires the insurer to timely evaluate and pay
    benefits owed on the insurance policy. We hasten to point out
    that the denial of payment does not mean an insurer is guilty
    of bad faith as a matter of law. The insurer has a right to deny
    claims that it in good faith believes are not owed on a policy.
    Even when it is later determined by a court or arbitration that
    the insurer’s denial was mistaken, there is no cause of action
    if the denial was in good faith. Good-faith or bad-faith
    decisions depend upon various attendant circumstances and
    usually are issues of fact to be determined by a fact-finder.
    ....
    We continue to hold in accord with Blanchard that bringing
    a cause of action in court for violation of section
    624.155(1)(b)1[.] is premature until there is a determination
    of liability and extent of damages owed on the first-party
    insurance contract.
    
    Id. at 1275-76
    (emphasis added).
    In reaching the foregoing holding in Vest, the supreme court cited with
    approval our decision in Brookins v. Goodson, 
    640 So. 2d 110
    (Fla. 4th
    DCA 1994). The supreme court described the issue in Brookins as
    “whether a settlement constituted the ‘determination of damages’ required
    by Blanchard . . . .” 
    Vest, 753 So. 2d at 1273
    . The supreme court then
    quoted from Brookins the following excerpt of our holding and reasoning:
    8
    The supreme court has recently held that to state a cause
    of action for first party bad faith there must be an allegation
    that there has been a determination of the insured’s damages.
    Imhof v. Nationwide Mut. Ins. Co., 
    643 So. 2d 617
    (Fla. 1994).
    The court did not, however, require that the damages be
    determined by litigation, that there be an allegation of a
    specific amount of damages or that the damages be in excess
    of the policy limits. The court was not faced with the
    circumstance presented here where the policy limits are
    subsequently tendered by the insurer. The insured in Imhof
    received an award of damages through arbitration of an
    amount less than the policy limits. The amount or extent of
    damages was held not to be determinative of whether an
    insured could bring a first party bad faith claim; the purpose
    of the allegation concerning a determination of damages was
    to show that “Imhof had a valid claim.” 
    Id. at 618.
    We hold that the payment of the policy limits by the insurer
    here is the functional equivalent of an allegation that there has
    been a determination of the insured’s damages. It satisfies the
    purpose for the allegation – to show that the insured had a valid
    claim.
    ....
    Neither in Blanchard nor more recently in Imhof does the
    supreme court suggest that the required resolution of the
    insured’s underlying claim must be by trial or arbitration . . . .
    However, as noted in Blanchard, a resolution of some kind in
    favor of the insured is a prerequisite. There was a favorable
    resolution here.
    
    Vest, 753 So. 2d at 1273
    -74 (quoting 
    Brookins, 640 So. 2d at 112-13
    )
    (emphasis added).
    Based on Vest’s clarification of Blanchard and reliance on Brookins, we
    are compelled to hold that an insurer’s liability for coverage and the extent
    of damages, and not an insurer’s liability for breach of contract, must be
    determined before a bad faith action becomes ripe. To paraphrase Vest,
    the determination of the existence of liability and the extent of the
    insured’s damages are the conditions precedent to a bad faith action, along
    with the notice requirement of section 624.155(3)(a), Florida Statutes
    (2011). Those first two conditions may be established when a settlement
    9
    determines the existence of liability and the extent of the insured’s
    damages. As stated in Brookins, and as approved in Vest, that settlement
    does not require the damages to be determined by litigation.
    Applying the foregoing principles here, the parties’ settlement via the
    appraisal process, which determined the existence of liability and the
    extent of the insured’s damages, established the first two conditions
    precedent of a bad faith action. Put another way, the appraisal award
    “constitute[d] a ‘favorable resolution’ of an action for insurance benefits,
    so that [the insured] . . . satisfied the necessary prerequisite to filing a bad
    faith claim.” 
    Trafalgar, 100 So. 3d at 1158
    . Thus, the circuit court erred
    in finding that, because the insurer’s liability for breach of contract had
    not been determined, the insureds’ bad faith action was not ripe.
    We have considered the insurer’s arguments for affirmance. We
    conclude, without further discussion, that those arguments lack merit.
    Based on the foregoing, we reverse and remand for reinstatement of the
    insureds’ bad faith action. We take no position on whether the bad faith
    action has merit.
    Because of the conflict between this court’s opinion in Lime Bay versus
    (1) the supreme court’s opinion in Vest, (2) this court’s opinion in
    Trafalgar, and (3) today’s opinion, we are compelled to recede from Lime
    Bay to the extent it held that an insurer’s liability for breach of contract
    must be determined before a bad faith action becomes ripe, even though
    the insurer’s liability for coverage and the extent of the insured’s damages
    already have been determined by an appraisal award favoring the insured.
    However, we stand by our numerous prior opinions holding that, where
    the insurer’s liability for coverage and the extent of damages have not been
    determined in any form, an insurer’s liability for the underlying claim and
    the extent of damages must be determined before a bad faith action
    becomes ripe. See, e.g., State Farm Mut. Auto. Ins. Co. v. Tranchese, 
    49 So. 3d 809
    , 810 (Fla. 4th DCA 2010) (quashing order denying motion to
    abate bad faith action “because the final determination of coverage and
    damages for the underlying claim has not been made, which must precede
    a statutory bad faith action”).
    Reversed and remanded.
    DAMOORGIAN, C.J., STEVENSON, GROSS, TAYLOR, MAY, CIKLIN, GERBER, LEVINE,
    CONNER, FORST, and KLINGENSMITH, JJ., concur.
    WARNER, J., recused.
    10
    GERBER, J., concurs specially with an opinion, in which CONNER, FORST,
    and KLINGENSMITH, JJ., concur.
    GERBER, J., concurring specially.
    Based on Vest’s controlling nature, I am compelled to concur in the
    majority opinion. I write separately to express my concern regarding the
    possible effect of the majority opinion.
    In theory, the majority opinion would open the door to allow an insured
    to sue an insurer for bad faith any time the insurer dares to dispute a
    claim, but then pays the insured just a penny more than the insurer’s
    initial offer to settle, without a determination that the insurer breached
    the contract. Such a slippery slope would appear to conflict with the
    supreme court’s own warning in Vest:
    We hasten to point out that the denial of payment does not
    mean an insurer is guilty of bad faith as a matter of law. The
    insurer has a right to deny claims that it in good faith believes
    are not owed on a 
    policy. 753 So. 2d at 1275
    (emphasis added).
    This slippery slope may be avoided if an insured was required either to:
    (1) establish an insurer’s liability for breach of contract as a condition
    precedent to suing an insurer for bad faith; or (2) obtain a settlement
    amount which is at least a certain percentage above the insurer’s initial
    offer to settle. However, any such requirement is one which the legislature
    must impose through an amendment to section 624.155, Florida Statutes
    (2011). This court is unable to impose any such requirement because of
    Vest’s controlling nature. But see State Farm Mut. Auto. Ins. Co. v. Brewer,
    
    940 So. 2d 1284
    , 1286 n.3 (Fla. 5th DCA 2006) (“To obtain a determination
    regarding liability and the extent of damages owed on the insurance
    contract [to allow a statutory bad faith claim to proceed], [the insured]
    would need to bring an action on the contract . . . .”) (emphasis added).
    The policy claim history in this case provides a good example of why
    the legislature may wish to require an insured to establish an insurer’s
    liability for breach of contract, or to obtain a settlement amount which is
    at least a certain percentage above the insurer’s initial offer to settle, as a
    condition precedent to suing an insurer for bad faith. Here, after the
    insureds took two years to file their Hurricane Wilma claim, the insurer
    took only one month to inspect their home and estimate the amount of
    their damages. Then, after the insureds took six more months to request
    11
    the insurer to participate in the policy’s appraisal process, the insurer took
    only one month to agree to the appraisal process. When the parties’
    appraisers did not agree on a damage estimate, it was the insurer, and not
    the insureds, which first filed a petition requesting the circuit court to
    appoint a neutral umpire. Within two months of the neutral umpire
    issuing its own damage estimate, the insurer paid the insureds the neutral
    umpire’s damage estimate minus the policy deductible.
    In sum, the record here provides no basis indicating that the insurer
    breached the contract, much less failed to act in good faith to settle the
    claim. On the contrary, the record here indicates that the insurer merely
    exercised its rights under the contract’s agreed-upon dispute resolution
    process of appraisal. The insurer’s exposure should be at an end. As our
    sister court stated in Hill v. State Farm Florida Insurance Co., 
    35 So. 3d 956
    (Fla. 2d DCA 2010):
    The appraisal process . . . is not legal work arising from an
    insurance company’s denial of coverage or breach of contract;
    it is simply work done within the terms of the contract to
    resolve the claim. Thus, except under the most extraordinary
    of circumstances, we do not envision fees for such work to be
    recoverable . . . . Instead, the fees should normally be limited
    to the work associated with filing the lawsuit after the
    insurance carrier has ceased to negotiate or has breached the
    contract and the additional legal work [is] necessary and
    reasonable to resolve the breach of contract.
    
    Id. at 961
    (emphasis added). See also Nationwide Prop. & Cas. Ins. v.
    Bobinski, 
    776 So. 2d 1047
    , 1049 (Fla. 5th DCA 2001) (“[I]t maintains the
    better policy of this state to encourage insurance companies to resolve
    conflicts and claims quickly and efficiently without judicial intervention.
    Arbitration and appraisal are alternative methods of dispute resolution
    that provide quick and less expensive resolution of conflicts.”). Cf. State
    Farm Fla. Ins. Co. v. Silber, 
    72 So. 3d 286
    , 289-90 (Fla. 4th DCA 2011)
    (after insurer paid appraisal award, insureds had no cause of action
    against insurer to recover attorney’s fees under section 627.428, Florida
    Statutes, because the purpose of the appraisal process is to resolve
    disputes without litigation).
    *         *         *
    Not final until disposition of timely filed motion for rehearing.
    12