PATRICIA GUY MOULTROP v. GEICO GENERAL INSURANCE COMPANY ( 2020 )


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  •           DISTRICT COURT OF APPEAL OF THE STATE OF FLORIDA
    FOURTH DISTRICT
    PATRICIA GUY MOULTROP, individually, and PATRICIA GUY
    MOULTROP, as personal representative of ESTATE OF GUY
    MOULTROP,
    Appellant,
    v.
    GEICO GENERAL INSURANCE COMPANY,
    Appellee.
    Nos. 4D19-225 and 4D19-1580
    [September 9, 2020]
    Consolidated appeals from the Circuit Court for the Fifteenth Judicial
    Circuit, Palm Beach County; Cymonie S. Rowe, Judge; L.T. Case No.
    502009CA042658.
    Andrew A. Harris of Burlington & Rockenbach, P.A., West Palm Beach,
    Todd S. Stewart of Law Office of Todd S. Stewart, P.A., Jupiter, and
    Richard M. Benrubi of Law Office of Richard M. Benrubi, P.A., West Palm
    Beach, for appellant.
    B. Richard Young, Adam A. Duke, Brentt E. Palmer and Christopher R.
    Machado of Young, Bill, Boles, Palmer & Duke, P.A., Miami, for appellee.
    MAY, J.
    Plaintiffs 1 appeal the dismissal of the wife’s consortium claim, and an
    adverse final judgment in a bad-faith case against their uninsured
    motorist’s carrier (“UM carrier”). They argue a new trial is warranted
    because the trial court erred in: (1) dismissing the wife’s loss of
    consortium claim; (2) excluding testimony that the UM carrier needed to
    adjust the wife’s claim; (3) admitting the UM carrier’s activity log note
    memorializing the plaintiffs’ settlement offer of $500,000 at mediation; and
    (4) allowing the UM carrier to inform the jury that the husband cancelled
    1 These appeals include the wife’s direct appeal from the dismissal of her
    consortium claim and a direct appeal by the personal representative of the
    husband’s estate (the wife) from an adverse verdict in a bad faith trial. We
    consolidated the appeals in a June 25, 2019 order.
    scheduled surgeries after the underlying negligence trial. They also argue
    the cumulative effect of these errors warrants a new trial. We agree with
    the plaintiffs on issues three and four. We therefore reverse and remand
    the case for a new trial.
    The Accident
    The case arose from a sequential three-car collision. The driver of the
    first car made an abrupt lane change and stepped on the brakes, causing
    the second car to rear-end the first car. The third car, driven by the
    husband, collided with the second car. The driver of the first car was cited
    and blamed for the accident.
    Between the Accident and the Negligence Trial
    Soon after the accident, on September 11, 2009, the plaintiffs sent a
    demand letter to their UM carrier for the full policy limits, but did not
    include the husband’s medical records. Those records were sent a few
    days later.    The UM carrier responded and requested additional
    information.
    The plaintiffs again sent a letter demanding the policy limits, this time
    including the husband’s medical records, the accident report, and other
    documentation. The UM carrier again denied the demand. The UM carrier
    also requested: (1) confirmation of coverage for the host vehicle, a tender
    of the available coverage or a denial of coverage; and (2) the husband’s
    additional medical and hospital records. The UM carrier followed up and
    again requested confirmation of the host vehicle’s coverage and the status
    of the husband’s injuries and medical records.
    The plaintiffs sent the UM carrier the requested documents and a third
    demand letter requesting the policy limits. On December 16, 2009, the
    UM carrier responded and requested the complete hospital records,
    billings, and treatment records from Atlantis Orthopedics.        It also
    suggested that the husband had been at fault and it considered him to be
    from 75-100% responsible for the accident.
    That same day, the plaintiffs sent the UM carrier a copy of the Delray
    Medical Center bill and medical records from Atlantis Orthopedics and
    Delray Medical Center. The accompanying letter advised the UM carrier
    the husband would sue if the policy limits were not paid on or before
    December 23, 2009.
    2
    On December 17, 2009, the husband filed a Civil Remedy Notice
    (“CRN”) with the Department of Financial Services. The wife did not file a
    CRN. On December 22, 2009, the plaintiffs filed a complaint against the
    driver of the first vehicle and their UM carrier, alleging: 1) the driver
    caused the accident; 2) the UM carrier failed to pay the plaintiffs’
    uninsured motorist policy limits; and 3) the UM carrier and the driver must
    pay for the wife’s loss of consortium.
    The following day, the UM carrier offered the plaintiffs $5,000 to settle
    the case. The offer letter reiterated the husband was anywhere between
    75% and 100% responsible and requested the complete billing for Atlantis
    Orthopedics to properly evaluate the claim. The UM carrier also requested
    an update on the husband’s condition, any further treatment undertaken,
    and medical bills.
    The plaintiffs sent the UM carrier a copy of the explanation of benefits
    from One Source EPO Health Plan reflecting medical bills totaling $37,040
    and an outstanding medical lien of $12,705. A few days later, the UM
    carrier increased its settlement offer to $7,000. That same day, the
    plaintiffs explained they previously sent the updated medical records
    together with the medical bills and outstanding lien. The plaintiffs’ letter
    challenged the UM carrier’s assessment of liability percentages, arguing
    the accident investigator determined the driver of the first car was
    responsible for the accident, was cited for it, and an independent
    eyewitness confirmed the driver of the first car caused the accident.
    The husband began physical therapy in February and forwarded the
    new records to the UM carrier. On February 24, 2010, the CRN expired.
    That same day, the UM carrier increased its offer to $30,000. In April, the
    husband was again treated for continuing knee and right foot pain; the
    medical records were forwarded to the UM carrier.
    On May 7, 2010, the UM carrier sent a memo to its adjuster
    recommending a full tender of policy limits “in light of recent discovery,
    specifically [the independent eyewitness]’s testimony. . . and Dr. Norris’
    comments that [the husband] may need an additional excision/surgery.”
    But, the UM carrier did not tender the policy limits.
    On May 24, 2010, the plaintiffs sent a letter to the UM carrier
    demanding it pay all their damages because it failed to tender the policy
    limits before the CRN expired. The plaintiffs then demanded $500,000 to
    settle the case, explaining the husband incurred medical specials of
    approximately $25,000 and anticipated additional medical bills of
    approximately $75,000–$100,000. The plaintiffs demanded $500,000.
    3
    On June 2, 2010, the UM carrier offered the full policy limits of $50,000
    in exchange for a dismissal with prejudice of the uninsured motorists’ suit.
    At mediation two days later, the UM carrier reiterated its offer to tender
    the full policy limits; the plaintiffs rejected the offer. The rejection was
    recorded in the UM carrier’s activity log as: “[l]ast [f]ormal [d]emand [w]as
    $500,000.”
    The negligence trial commenced. The jury returned a verdict of
    $362,704.50 in favor of the plaintiffs. 2 It placed 90% of the fault on the
    driver of the first car and 10% on the husband. The court reserved
    jurisdiction to conduct the bad faith trial.
    The First Bad Faith Trial
    The bad faith complaint alleged both the husband and wife provided
    the UM carrier with a CRN. 3 The UM carrier answered and asserted
    affirmative defenses. Those defenses included: (1) the husband’s claim
    was premature because the plaintiffs had not provided enough information
    to evaluate the claim; and (2) the plaintiffs’ claim included violations not
    specified in the CRN.
    The parties stipulated the jury would determine whether the UM carrier
    acted in bad faith by failing to settle the uninsured motorists claim and
    failed to settle the claim when it could and should have done so had it
    acted fairly and honestly.
    The UM carrier moved for a judgment on the pleadings, asserting the
    wife could not bring a claim for statutory bad-faith pursuant to section
    624.155, Florida Statutes (2009), because she did not serve a CRN. 4 The
    trial court denied the motion because the pretrial stipulation included the
    wife as a claimant. The UM carrier then moved for directed verdict, which
    was denied. But when the UM carrier’s expert improperly testified on the
    issue of permanency, the plaintiffs moved for a mistrial, which the court
    2 The UM carrier later moved to conform the judgment to the policy limits, which
    the trial court granted.
    3 The plaintiffs amended their negligence complaint to add a bad faith claim
    against the UM carrier for its failure to tender policy limits within 60 days of the
    CRN’s expiration. They later amended the complaint to allege the plaintiffs both
    provided the statutory CRN.
    4 At a pretrial hearing, the UM carrier’s counsel conceded, “I will candidly admit
    that we did not spot on this issue . . . I mean, the reason that [the wife]’s in [the
    pretrial stipulation] and the reason this wasn’t raised earlier is because, very
    frankly, we didn’t spot it. . . .”
    4
    granted.
    Following the mistrial, the UM carrier moved for summary judgment,
    on the wife’s consortium claim because she had not filed a CRN. The trial
    court granted the motion and dismissed the wife’s bad faith consortium
    claim.
    The Second Bad Faith Trial
    Prior to the second bad faith trial, the plaintiffs filed three motions in
    limine to preclude the admission of: (1) the bad faith mediation summary
    letter; (2) evidence of comparative bad faith or that impugned the integrity
    of the underlying negligence verdict and/or plaintiffs’ counsel; and (3)
    evidence of matters previously litigated in the negligence trial. The trial
    court granted all three motions, but permitted the UM carrier to introduce
    evidence of good faith.
    The UM carrier also moved in limine to admit its activity log
    summarizing the mediation. The parties were directed to go through the
    activity log and mark their objections. The plaintiffs marked an “x” next
    to all entries they objected to as irrelevant or hearsay within hearsay,
    including the activity log note memorializing their $500,000 settlement
    offer. The entire activity log was introduced, subject to the parties’
    objections.
    At the completion of the evidence, the plaintiffs moved to exclude the
    activity log note of the plaintiffs’ mediation settlement offer of $500,000.
    The plaintiffs argued the note was inadmissible because it was: (1) a
    settlement offer; (2) irrelevant; and (3) more prejudicial than probative.
    The UM carrier responded the objection was untimely and the log was
    relevant to show that: (1) two days after the UM carrier tendered policy
    limits, the plaintiffs wanted ten times as much; and (2) to counter the
    husband’s argument that he would have accepted policy limits until April
    or early May. The trial court overruled the objection.
    In closing, the UM carrier argued:
    They offer the full $50,000 to the [p]laintiffs – to [the husband]
    and what do we see happens next? They go to mediation, they
    offer the $50,000 again and now the [p]laintiffs want
    $500,000, fifty times the policy limits and that’s what this
    case is about. They want ten times as much.
    5
    The jury found in favor of the UM carrier. The plaintiffs moved for new
    trial, which the court denied. The plaintiffs now appeal. 5
    The wife appeals individually concerning the dismissal of her
    consortium claim. We affirm the dismissal because of her failure to file a
    CRN.
    In the husband’s appeal, he argues the trial court erred in overruling
    his motion to exclude the activity log note containing the $500,000
    mediation settlement offer because it: (1) was inadmissible as part of
    settlement negotiations and confidential as part of the mediation process;
    (2) was irrelevant to the bad faith trial; (3) violated the trial court’s orders
    on the motions in limine; 6 and (4) inflamed the jury. He argues the UM
    carrier’s discussion of the settlement offer during closing argument
    compounded the error.
    The UM carrier responds: (1) the activity log note was not a privileged
    mediation communication; (2) the settlement offer was relevant to the bad
    faith proceedings; and (3) the plaintiffs were not prejudiced by its
    admission.
    “A trial court’s ruling on the admissibility of evidence is subject to an
    abuse of discretion standard of review, but the court’s decision is limited
    by rules of evidence and the applicable case law.” Horowitz v. State, 
    189 So. 3d 800
    , 802 (Fla. 4th DCA 2015).
    As a preliminary matter, the UM carrier argues the husband’s
    arguments were waived or unpreserved because they were not raised until
    his motion for new trial. We disagree and address the merits.
    •   Relevance
    Bad faith claims center around whether the insurer has “investigate[d]
    the facts, give[n] fair consideration to a settlement offer that is not
    unreasonable under the facts, and settle, if possible, where a reasonably
    prudent person, faced with the prospect of paying the total recovery, would
    do so.” Harvey v. Geico Gen. Ins. Co., 
    259 So. 3d 1
    , 7 (Fla. 2018) (quoting
    Boston Old Colony Ins. Co. v. Gutierrez, 
    386 So. 2d 783
    , 785 (Fla. 1980)).
    5 The husband died after the appeal was filed; his wife was substituted as
    personal representative of his estate.
    6 Because the plaintiffs failed to raise this argument in the trial court, it is not
    preserved for appeal. See Franklin v. Patterson-Franklin, 
    98 So. 3d 732
    , 738 (Fla.
    2d DCA 2012).
    6
    “[T]he question of whether an insurer has acted in bad faith in handling
    claims against the insured is determined under the ‘totality of the
    circumstances standard.’” 
    Id.
     (quoting Berges v. Infinity Ins. Co., 
    896 So. 2d 665
    , 680 (Fla. 2004)) (alteration in original).
    Here, the husband argued the UM carrier failed to tender the full policy
    limits in a timely manner. On February 24, 2010, the CRN expired without
    the UM carrier tendering its policy limits. The UM carrier did not offer the
    full policy limits until June 2, 2010. At mediation two days later, the UM
    carrier reiterated its offer to tender the full policy limits. The plaintiffs
    rejected the offer as noted in the activity log note.
    It is well established that “the focus in a bad faith case is not on the
    actions of the claimant, but rather on those of the insurer in fulfilling its
    obligations to the insured.” Harvey, 259 So. 3d at 7 (quoting Berges, 
    896 So. 2d at 677
    ). The introduction of the plaintiffs’ offer had nothing to do
    with whether the UM carrier acted in bad faith when it failed to tender its
    policy limits until June 2, more than three months after the CRN expired.
    The UM carrier’s introduction of the plaintiffs’ settlement offer was
    solely to demonstrate that the plaintiffs, not the UM carrier, acted in bad
    faith. Because the activity log note was irrelevant, the court erred in
    admitting it into evidence. § 90.401, Fla. Stat. (2019).
    •   Settlement Offer
    The husband next argues the settlement offer was inadmissible,
    pursuant to section 90.408, Florida Statutes (2019). That section
    provides:
    Evidence of an offer to compromise a claim which was
    disputed as to validity or amount, as well as any relevant
    conduct or statements made in negotiations concerning a
    compromise, is inadmissible to prove liability or absence of
    liability for the claim or its value.
    § 90.408, Fla. Stat. (2019).
    “A fundamental premise for the application of this rule is that the offer
    to compromise must relate to the claim disputed in the lawsuit.” Rease v.
    Anheuser-Busch, Inc., 
    644 So. 2d 1383
    , 1388 (Fla. 1st DCA 1994). “The
    purpose of the statute is to allow counsel to communicate freely in an effort
    to settle litigation without the risk that any statement made will be used
    against his clients.” Rubrecht v. Cone Distributing, Inc., 
    95 So. 3d 950
    , 956
    7
    (Fla. 5th DCA 2012).
    The note reflected settlement negotiations between the same parties
    involved in the bad faith trial. For this additional reason, the activity log
    note should not have been admitted.
    •   Mediation Communications
    The husband last argues the activity log note was inadmissible because
    it was a privileged mediation communication pursuant to section 44.405,
    Florida Statutes (2019).        The statute provides, “all mediation
    communications shall be confidential. A mediation participant shall not
    disclose a mediation communication to a person other than another
    mediation participant or a participant’s counsel.” 
    Id.
     The statute defines
    a mediation communication as “an oral or written statement, or nonverbal
    conduct intended to make an assertion, by or to a mediation participant
    made during the course of a meditation, or prior to mediation if made in
    furtherance of a mediation.” § 44.403(1), Fla. Stat. (2019).
    The UM carrier responds the activity log note could not be a mediation
    communication because both the plaintiffs and the UM carrier were
    parties to the mediation. It relies on Bowdler v. State Farm Mutual
    Automobile Insurance Co., 2:13-cv-539-FtM-38CM, 
    2014 WL 2700672
    (M.D. Fla. Jun. 13, 2014) (holding activity logs containing summaries and
    analyses of communications in underlying mediation fell outside privilege
    because both parties participated in the mediation). The UM carrier’s
    reliance on Bowdler however is misplaced. There, the court addressed
    whether the summaries were discoverable, not their admissibility.
    A mediation party is defined as “a person participating directly, or
    through a designated representative, in a mediation and a person who: (a)
    is a named party; [or] (b) is a real party in interest. . . .” § 44.403(3), Fla.
    Stat. (2019). “Thus, the mediation privilege . . . protects disclosure of
    communications that were made during mediation from those who were
    not participants in the mediation process.” Strong v. GEICO Gen. Ins. Co.,
    8:16-cv-1757-T-36JSS, 
    2017 WL 1006457
    , at *3 (M.D. Fla. Mar. 15, 2017).
    Where the parties in the litigation were participants to the mediation in
    the underlying action, a party is precluded from asserting the mediation
    privilege. Id.; see also Bowdler, 
    2014 WL 2700672
    , at *3.
    Here, the activity log note was introduced into evidence and published
    to a third party not in attendance at mediation—the jury. In so doing, the
    activity log was published to a party outside the ambit of those privileged
    to see it under the statute. Drummond v. Zimmerman, 19-81532-CIV, 2020
    
    8 WL 1845003
    , at *1 (S.D. Fla. April 13, 2020) (“Inclusion of mediation
    statements in public court filings is a violation of [the Florida Mediation]
    Act.”). For this third reason, the activity log note should not have been
    admitted.
    Because the activity log note was irrelevant and ran afoul of the rules
    of evidence concerning settlement negotiations and the mediation
    privilege, the trial court erred in overruling the husband’s objection to its
    admission. We therefore reverse and remand the case for a new trial.
    Reversed and Remanded.
    WARNER, J., and HILAL, JENNIFER, Associate Judge, concur.
    *        *         *
    Not final until disposition of timely filed motion for rehearing.
    9