LINCARE HOLDINGS, INC. v. SHARON D. FORD ( 2020 )


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  •               NOT FINAL UNTIL TIME EXPIRES TO FILE REHEARING
    MOTION AND, IF FILED, DETERMINED
    IN THE DISTRICT COURT OF APPEAL
    OF FLORIDA
    SECOND DISTRICT
    LINCARE HOLDINGS INC.,                      )
    )
    Appellant,                     )
    )
    v.                                          )         Case No. 2D19-1758
    )
    SHARON D. FORD,                             )
    )
    Appellee.                      )
    )
    Opinion filed September 30, 2020.
    Appeal from the Circuit Court for
    Hillsborough County; Paul L. Huey, Judge.
    Kristin A. Norse, Stuart C. Markman, and
    Robert W. Ritsch, Of Counsel, of Kynes,
    Markman & Felman, P.A., Tampa, for
    Appellant.
    Christopher D. Donovan of Roetzel &
    Andress, LPA, Naples, for Appellee.
    CASE, Associate Senior Judge.
    Lincare Holdings Inc. appeals from a final judgment partially entered in
    favor of its former employee, Sharon Ford, in a four-count action she brought against
    Lincare regarding her alleged contractual entitlement to an annual bonus amount for her
    job performance in 2016. Among other reasons specific to individually claimed bonus
    amounts, the jury determined that Ms. Ford was not entitled to receive any payment for
    2016 bonuses to which she might have otherwise been entitled because her
    employment ended prior to the payment of those amounts. However, the trial court
    granted Ms. Ford's motion for directed verdict related to this jury finding, and it
    accordingly entered a judgment in the amount of $509,765.65 in her favor. This was
    error because, under the factual and legal standards the trial court was required to
    apply, Ms. Ford was not entitled to payment for these bonus amounts according to
    Lincare's bonus policy. We therefore reverse the judgment entered in favor of Ms. Ford.
    Ms. Ford worked in Lincare's in-house legal department as the director of
    its mergers and acquisitions team. Her compensation package included both a salary
    and an annual bonus. The bonus portion was based on a formula which gave Ms. Ford
    a percentage of Lincare's pro forma revenue from its acquisitions over the past year.
    Thus, the more money Lincare made from its acquisitions, the higher Ms. Ford's bonus
    was for that year. This bonus structure was entirely unique to Ms. Ford at Lincare, and
    she had individually contracted with the company's CEO for it. While the compensation
    contract was renegotiated several times over the years, Ms. Ford's most recent
    contract—the one now in dispute—was drafted in 2014 in an email exchange with
    Shawn Schabel, who was the CEO of Lincare at that time. Mr. Schabel emailed Ms.
    Ford the following terms:
    Base of 130k
    Bonus plan to include respiratory at 1.85 proforma revenue
    No guaranteed quarterly tiers
    Bonus paid out annually
    KC employee to report to this position
    M/W/F/ in LNCR office from 8am – 5PM
    T/Thurs at home office from 8am – 5PM
    In 2016, Lincare completed two large, atypical transactions. In the first,
    Lincare's parent company helped Lincare acquire a significantly larger corporation than
    Lincare had ever acquired before. In the second, Lincare divested itself of a portion of
    its company. Ms. Ford applied her usual bonus formula to these two transactions and
    to other more typical ones that she had performed over the course of the year and
    calculated that her total bonus for 2016 should be $1,013,678—an amount that was far
    greater than past years due to the two atypical transactions. She submitted this amount
    to Lincare, but Lincare refused to pay it, claiming that Ms. Ford's bonus contract did not
    apply to the acquisition or the divestiture. As a result of this disagreement and an
    inability to negotiate a mutually agreeable resolution, Ms. Ford's employment with
    Lincare ended in early 2017.1 Ms. Ford filed suit against Lincare shortly thereafter,
    seeking payment of the 2016 bonus amounts and raising clams for breach of contract,
    breach of implied contract, unjust enrichment, and quantum meruit.
    Lincare presented two main defenses at trial. First, it argued that neither
    the large acquisition nor the divestment were subject to the bonus portion of Ms. Ford's
    compensation contract because of their unusual natures. Next, it argued that even if
    these transactions were subject to this bonus provision, Ms. Ford nevertheless was not
    entitled to the claimed 2016 bonus amount because she was no longer an employee by
    the time when the bonus was due to be paid in Spring 2017. This second argument
    relied upon Lincare's bonus policy, which was admitted into evidence. That policy
    1Whether   Ms. Ford resigned or was fired was factually disputed at trial and
    was not expressly resolved by the jury, but the most significant fact related to this issue
    for the purposes of this opinion is undisputed and is that Ms. Ford was no longer
    employed at Lincare when the 2016 company bonuses were paid to its employees in
    Spring 2017.
    provided for a four-million-dollar bonus pool to be paid out to employees by a specified
    date each year for the past year's performance. It also provided that "all non-executive
    officer employees must be employed by the Corporations or their subsidiaries at the
    time of the bonus payment to receive the bonus." (Emphasis added.) There was
    testimony that Ms. Ford's bonuses each year were paid out of this bonus pool and were
    always paid at the same time as all of the other employees under the bonus policy.
    There was also testimony that the bonus policy applied to all of the administrative staff
    in Lincare's headquarters, including Ms. Ford.
    Ms. Ford moved for a directed verdict at the close of evidence, but the trial
    court did not rule on her motion at that time and deferred until after the factual
    determinations were made by the jury. Three questions were submitted to the jury. The
    first asked whether the bonus provision in Ms. Ford's compensation contract applied to
    the large acquisition, and the second asked whether it applied to the divestiture.2 The
    third asked whether the fact that Ms. Ford was not employed by Lincare at the time the
    bonuses were paid made her ineligible for her 2016 bonus. The jury answered that the
    bonus provision in Ms. Ford's compensation contract did not apply to the divestiture. As
    for the large acquisition, the jury answered that although the bonus contract applied to
    it, Ms. Ford ultimately became ineligible to receive that bonus because she was no
    longer an employee at the time when it was to be paid. The trial court then granted Ms.
    Ford's request for a directed verdict on the basis that the bonus policy could not affect
    Ms. Ford's eligibility for the bonus because she had fulfilled her employment obligations
    2Claimsfor the other bonus amounts for the more typical work Ms. Ford
    performed in 2016 were also resolved in her favor in the directed verdict, and those
    claims are not argued directly as part of this appeal.
    for 2016 under the compensation contract and Ms. Ford did not assent to the terms of
    the bonus policy. Lincare appealed from the judgment entered following the grant of the
    motion for directed verdict.
    We review a trial court's ruling on a motion for directed verdict de novo.
    Christensen v. Bowen, 
    140 So. 3d 498
    , 501 (Fla. 2014); Omega Ins. Co. v. Wallace,
    
    224 So. 3d 864
    , 867 (Fla. 2d DCA 2017). In so doing, "we apply the same test that the
    trial court applies in ruling on the motion." Jackson Hewitt, Inc. v. Kaman, 
    100 So. 3d 19
    , 27 (Fla. 2d DCA 2011).
    A motion for directed verdict should be granted only where
    no view of the evidence, or inferences made therefrom,
    could support a verdict for the nonmoving party. In
    considering a motion for directed verdict, the court must
    evaluate the testimony in the light most favorable to the
    nonmoving party and every reasonable inference deduced
    from the evidence must be indulged in favor of the
    nonmoving party. If there are conflicts in the evidence or
    different reasonable inferences that may be drawn from the
    evidence, the issue is factual and should be submitted to the
    jury.
    Fell v. Carlin, 
    6 So. 3d 119
    , 120 (Fla. 2d DCA 2009) (quoting Sims v. Cristinzio, 
    898 So. 2d 1004
    , 1005 (Fla. 2d DCA 2005)). In making this determination, we resolve any
    factual conflicts in favor of the nonmoving party—Lincare. See 
    id.
    The motion acts to test the legal sufficiency of the evidence and "must be
    viewed as one that admits the truth of all facts in evidence and every reasonable
    conclusion or inference based thereon which is favorable to the non-moving party."
    Moisan v. Frank K. Kriz, Jr., M.D., P.A., 
    531 So. 2d 398
    , 399 (Fla. 2d DCA 1988).
    "Thus, where as here, a trial court enters a directed verdict, it implicitly holds that there
    is a lack of evidence to support one side of the case." 
    Id.
     In reviewing that directed
    verdict, we "must consider whether the trial court abused its discretion in deciding there
    was no evidence on which a jury could lawfully return [its] verdict." 
    Id.
    Lincare argues on appeal that the trial court erred by failing to apply the
    company's bonus policy to the factual findings made by the jury and that this was a
    misapplication of the law of contracts because the trial court was required by case law
    to look to the company's bonus policy to determine whether Ms. Ford's entitlement to
    her bonus terminated when her employment did, where Ms. Ford's agreement with Mr.
    Schabel was silent as to conditions for entitlement to the calculated bonus under the
    compensation contract. Ms. Ford essentially argues that her entitlement to all of the
    earned bonus amounts for 2016 vested under the contractual provisions in 2016 and
    that the Lincare bonus policy does not change that, and she further argues that she was
    never given notice of that policy as a change to the contractual obligation owed to her
    by Lincare.3
    That an enforceable compensation contract existed and entitled Ms. Ford
    to a calculated bonus structure for her 2016 work performed thereunder is not in
    dispute, and no one has challenged the jury's findings that the acquisition qualified for
    3To   the extent Ms. Ford's argument that Lincare changed the terms of the
    compensation contract by approving its 2016 bonus policy despite testimony that she
    was paid under the terms of the past years' same bonus policies, involves factual
    determinations within the purview of the jury, the trial court considering the motion for
    directed verdict and this court on review of that decision must give deference to those
    findings and consider the facts presented in the light most favorable to Lincare as the
    nonmoving party. See Barco Chems. Div., Inc. v. Colton, 
    296 So. 2d 649
    , 651 (Fla. 3d
    DCA 1974) ("Defendant appears to contend that the terms of his employment were
    changed and that he was thereby relieved of the provisions of the contract. This factual
    conclusion would not have been justified upon a motion for directed verdict. Upon such
    motion, the plaintiff[, as the nonmoving party,] is entitled to all reasonable inferences
    from the evidence, and the record must be viewed in the light most favorable to
    plaintiff's position.").
    bonus calculation under the terms of the contract or that the divestiture did not. We
    therefore accept and do not further address those factual matters related to the
    contract.
    To the extent that "[t]he issue that gave rise to the directed verdict is a
    matter of contract interpretation," Omega Ins., 224 So. 3d at 867, it is likewise not in
    dispute that there is nothing in the plain language of the compensation contract detailing
    the terms, mechanisms, or schedules for the payment of any qualified bonus amounts.
    What remains at issue is whether the terms of the compensation contract vested any
    earned bonus amounts associated with transactions completed in 2016 without regard
    to the company's bonus policy that did not pay bonus amounts until Spring 2017 and
    that it then paid them only to employees who remained with Lincare at the time of
    payment—where it is also undisputed that Ms. Ford ceased being an employee prior to
    that time.4 Compare Patwary v. Evana Petroleum Corp., 
    18 So. 3d 1237
    , 1238 (Fla. 2d
    DCA 2009) ("An employer's right to terminate an at-will contract does not entitle the
    employer to renounce compensation or other benefits that vest while the contract is in
    force."), with Parrish v. Gen. Motors Corp., 
    137 So. 2d 255
    , 258 (Fla. 2d DCA 1962)
    ("We hold that the bonus plan involved in the instant case was not so contractually
    interwoven with the terms and conditions of the plaintiff's employment as to confer upon
    4Cf. Cmty. Design Corp. v. Antonell, 
    459 So. 2d 343
    , 345 n.4 (Fla. 3d DCA
    1984) ("Here, the contract is oral and the evidence is reasonably susceptible to the
    conclusion that once the drawings were complete the duty to recommend and pay a
    bonus arose. To find otherwise would allow [the company] to induce extra efforts from
    its employees by oral promises and then hide behind a cloak of vagueness resulting
    from conflicting testimony.").
    him a vested right to a bonus award for the year 1956, even though he was employed
    by the defendant and served through that period.").
    "Where contracts are clear and unambiguous, they should be construed
    as written, and the court can give them no other meaning." Khosrow Maleki, P.A. v.
    M.A. Hajianpour, M.D., P.A., 
    771 So. 2d 628
    , 631 (Fla. 4th DCA 2000). However,
    where a term, such as the time for payment, "is missing, it may be supplied in
    accordance with usual, reasonable, and customary practices." Vanater v. Tom Lilly
    Constr., 
    483 So. 2d 506
    , 508 (Fla. 4th DCA 1986); see also NCP Lake Power, Inc. v.
    Fla. Power Corp., 
    781 So. 2d 531
    , 537 (Fla. 5th DCA 2001) ("[E]xtrinsic evidence of
    custom and trade usage may be introduced to 'annex incidents to a written contract'
    regarding matters to which the contract is silent." (quoting Carr v. Stockton, 
    92 So. 814
    ,
    815 (Fla. 1992))). This extrinsic evidence, commonly referred to as parol evidence, "is
    proper when a contract's terms are incomplete or facially ambiguous." Wright v. Czariki,
    
    142 So. 3d 924
    , 927 (Fla. 2d DCA 2014) (quoting RX Sols., Inc. v. Express Pharm.
    Servs., Inc., 
    746 So. 2d 475
    , 476 (Fla. 2d DCA 1999)); see also Fabian v. Ryan, 
    486 So. 2d 10
    , 11 (Fla. 3d DCA 1986) (explaining that parol evidence is admissible to
    complete but not to contradict or vary missing elements of an agreement).
    "These theories cannot be used to vary the terms of an unambiguous
    contract." Indian Harbor Citrus, Inc. v. Poppell, 
    658 So. 2d 605
    , 606 (Fla. 4th DCA
    1995).
    Common usage may be resorted to to clear up and
    make definite that which is doubtful or uncertain but it will not
    be employed to vary or contradict that which the parties have
    set down and agreed to in no uncertain terms. If the terms
    of the contract are clear and certain, they will not be
    disturbed by usage no matter how well settled it may be nor
    will usage be permitted to read express terms from the
    contract.
    Roe v. Henderson, 
    190 So. 618
    , 619 (Fla. 1939). These principles apply in situations
    involving a former employee seeking payment for bonuses or commissions, and
    outcomes vary depending on the express terms of the contract and the existence of
    company or industry custom when there are no express terms.
    Ordinarily an employee does not forfeit his right to
    commissions, already earned under his contract, by the
    termination of his employment, as by his discharge, unless
    the contract of employment provides otherwise or provides
    for the performance of services as an entirety, or unless
    there is a recognized custom in the business that such right
    will terminate with the employment.
    E.H. Crump of Fla., Inc. v. Aikin, 
    571 So. 2d 1353
    , 1354 (Fla. 2d DCA 1990) (emphasis
    added) (quoting Cornell Computer Corp. v. Damion, 
    530 So. 2d 497
    , 498-99 (Fla. 3d
    DCA 1988)). Thus, if there is an industry custom that an employee forfeits any bonus
    upon termination, and if the employee's contractual bonus provision is silent as to
    forfeiture, the industry custom applies. Id.; see also Comerford v. Sunshine Network,
    
    710 So. 2d 197
    , 198 (Fla. 5th DCA 1998) (recognizing that one of the three exceptions
    to an employee's general right to collect commissions after termination is when there is
    an industry custom that "the right to be paid a commission terminates with the
    employment").
    The burden of proof in such circumstances rests with the plaintiff claiming
    entitlement to contractual commission or bonus amounts to show those amounts were
    earned at the time that employment ceased. See Gulfstream Homes of Tampa, Inc. v.
    Crawford, 
    583 So. 2d 704
    , 705 (Fla. 2d DCA 1991) ("Defendant in effect argues that the
    inescapable import of that testimony was that at the time of the termination of plaintiff's
    employment substantial such services remained to be performed by plaintiff for the
    sales which are the subject of this suit; be that as it may, plaintiff made no showing
    otherwise, and of course the burden of showing entitlement to the commissions was on
    plaintiff. Thus, it was not proved that at the time her employment was terminated
    plaintiff had earned the commissions."). And in these instances, the best evidence of an
    industry custom is the employer's own policy. See Comerford, 
    710 So. 2d at 199
    (explaining that company policy trumps custom and practice and thus that "[t]he
    company policy effectively becomes an implied term of the employment relationship");
    Cornell Computer Corp., 
    530 So. 2d at 499
     ("[T]he best guide for the courts to follow in
    interpreting the contractual obligation of the parties is the usages of the particular
    business involved . . . ." (quoting Trent v. Channel 10, WPLG–TV, Post–Newsweek
    Stations, Fla., Inc., 
    309 So. 2d 631
    , 634 (Fla. 3d DCA 1975))).
    Under the factual deference that must be given in consideration of
    directed verdicts, the compensation contract emailed from Mr. Schabel to Ms. Ford in
    2014 was not a complete recitation of the terms of how the bonus provision vested or
    was to be paid. In other words, while it provided that the bonus was to consist of 1.85
    percent of Lincare's pro forma revenue and that it was to be paid annually, the contract
    was silent as to any further details regarding when and how the contractual bonus
    amount vested or would be paid to Ms. Ford. Nor did it otherwise purport that it was the
    complete integration of the parties' agreement by the inclusion of a merger clause. See
    Lowe v. Nissan of Brandon, Inc., 
    235 So. 3d 1021
    , 1027 (Fla. 2d DCA 2018) (describing
    merger clauses). In such situations, we look to industry standard—or company policy—
    to fill in the gaps. See Wright, 142 So. 3d at 927; E.H. Crump, 
    571 So. 2d at 1354
    .
    Lincare's bonus policy stated that an employee is not entitled to a bonus
    unless that employee is still employed by Lincare at the time when the bonus is to be
    paid. There was also testimony that this policy applied specifically to Ms. Ford. For the
    purposes of a directed verdict, Ms. Ford must admit these facts and the trial court had to
    consider them in the light most favorable to Lincare. See Fell, 
    6 So. 3d at 120
    . And
    given that Ms. Ford's compensation contract was otherwise incomplete in providing
    such terms, we look to Lincare's bonus policy to fill in any missing terms. See Wright,
    142 So. 3d at 927; E.H. Crump, 
    571 So. 2d at 1354
    . Because Ms. Ford's bonus
    contract was silent as to whether she had to be employed by Lincare at the time when
    the bonus was due to be paid, and because the bonus policy does speak to that issue,
    "[t]he company policy effectively [became] an implied term." See Comerford, 
    710 So. 2d at 199
    .
    As a factual matter, Ms. Ford was not employed by Lincare at the time
    when the bonuses were paid, and as a legal matter, the trial court erred by directing a
    verdict contrary to these findings by concluding that Ms. Ford was entitled to the bonus
    as a matter of her compensation contract without regard to the bonus policy under these
    circumstances. The facts in this record support that the parties already understood the
    bonus policy as a source of implied terms for Ms. Ford's bonus contract because,
    although the contract is silent as to when bonuses are to be paid, Ms. Ford's bonuses
    were always paid at the same time as the other employees and from the same bonus
    pool established by the bonus policy. This remains unchanged despite Ms. Ford's
    argument on appeal that Lincare waived this argument by citing different case law to the
    trial court.
    "[T]o be preserved for appeal, 'the specific legal ground upon which a
    claim is based must be raised at trial and a claim different than that will not be heard on
    appeal.' " Aills v. Boemi, 
    29 So. 3d 1105
    , 1109 (Fla. 2010) (alteration in original)
    (quoting Chamberlain v. State, 
    881 So. 2d 1087
    , 1100 (Fla. 2004)). A party need not
    "cite the exact cases on point to the trial court" in order to preserve a claim, so long as
    its objection is "sufficiently precise that it fairly apprised the trial court of the relief sought
    and the grounds therefor." See Baskin v. State, 
    898 So. 2d 266
    , 267 (Fla. 2d DCA
    2005) (recognizing that citation to legal authority is not the critical component of
    preserving an issue in the trial court for appeal); cf. State v. Casey, 
    908 So. 2d 600
    , 601
    (Fla. 2d DCA 2005) (quoting § 924.051(1)(b), Fla. Stat. (2004)). Lincare repeatedly
    argued to the trial court that Ms. Ford was not entitled to the bonus because of the
    bonus policy's requirement that the employee be employed at the time the bonus was
    paid. This was sufficiently specific to apprise the trial court as to its argument on
    appeal, and it is immaterial that Lincare did not cite to the same cases or use the same
    exact language at trial as it does on appeal. See id. Lincare's argument was
    adequately preserved, and a directed verdict in Ms. Ford's favor was error as a matter
    of law.
    We therefore reverse and remand for reinstatement of the jury's verdict.
    See Nunez v. Lee County, 
    777 So. 2d 1016
    , 1016-17 (Fla. 2d DCA 2000) (reinstating
    the jury's verdict where the trial court erroneously granted a motion for directed verdict).
    We note that the reinstatement of the verdict reached by the jury will necessarily result
    in the imposition of a judgment consistent with those findings. Whether any matters
    beyond the issue of the claims related to breach of contract, such as Ms. Ford's claim
    for unjust enrichment, remain pending are matters resolved by the parties and the trial
    court and are not reached by the limited scope of this appeal.
    Reversed and remanded with instructions.
    MORRIS and ATKINSON, JJ., Concur.