JOHNSON v. AVIS RENT a CAR SYSTEM, LLC (Two Cases) ( 2021 )


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  • In the Supreme Court of Georgia
    Decided: May 3, 2021
    S20G0695. JOHNSON v. AVIS RENT A CAR SYSTEM, LLC et al.
    S20G0696. SMITH v. AVIS RENT A CAR SYSTEM, LLC et al.
    MELTON, Chief Justice.
    These cases arise from a car accident that occurred after Byron
    Perry stole a sport utility vehicle (SUV) from a rental lot where he
    worked and later crashed into Brianna Johnson and Adrienne Smith
    while Perry was trying to evade police. Johnson and Smith
    (“plaintiffs”) each filed a lawsuit alleging claims of negligence and
    vicarious liability against the rental car company, Avis Rent A Car
    System, LLC and Avis Budget Group (collectively “Avis”), along with
    Avis’s regional security manager, Peter Duca, Jr.; the rental
    location’s operator, CSYG, Inc.; and CSYG’s owner, Yonas
    Gebremichael. Johnson and Smith also sued Perry, the CSYG
    employee who stole the SUV involved in the accident, although
    Johnson dismissed Perry before trial.
    Separate juries found that Johnson and Smith were entitled to
    recover damages, 1 but both jury verdicts were reversed on appeal.
    In Avis Rent A Car Sys., LLC v. Johnson, 
    352 Ga. App. 858
     (836
    SE2d 114) (2019), the Court of Appeals concluded that Avis – the
    only entity found liable for compensatory damages in Johnson’s case
    – was entitled to judgment notwithstanding the jury’s verdict
    (JNOV) on Johnson’s direct negligence claims because Perry’s
    intervening criminal conduct 2 was the proximate cause of Johnson’s
    1 In Johnson’s case, the jury found that Avis was 100% at fault for
    Johnson’s injuries and that Johnson was entitled to recover $7 million in
    damages from Avis. The jury found that CSYG, Gebremichael, and Duca were
    0% at fault, and further found that Perry was 0% at fault as a non-party, but
    also found that Perry was liable for punitive damages. In Smith’s case, the jury
    returned a $47 million verdict in favor of Smith, apportioned 50% to Avis, 1%
    to Duca, 15% to CSYG, 1% to Gebremichael, 33% to Perry, and 0% to “N.O.” (a
    non-party who Perry claimed was actually driving the stolen SUV).
    2  In connection with the incident, Perry pled guilty to two counts of
    serious injury by vehicle (OCGA § 40-6-394), two counts of hit and run
    resulting in serious injury (OCGA § 40-6-270), one count of reckless driving
    (OCGA § 40-6-390), one count of fleeing and attempting to elude police (OCGA
    § 40-6-395), one count of failure to maintain lane (OCGA § 40-6-48), and one
    count of felony theft by taking (OCGA § 16-8-2), and was sentenced to 20 years
    to serve in prison.
    2
    injuries. See id. at 863 (2) (b).3 And in Avis Rent a Car Sys., LLC v.
    Smith, 
    353 Ga. App. 24
     (836 SE2d 100) (2019), in addition to
    concluding that any breach of duty to secure the car rental lot and
    the stolen SUV was not the proximate cause of Smith’s injuries (due
    to Perry’s intervening criminal conduct), the Court of Appeals also
    concluded that CSYG and Gebremichael were entitled to a directed
    verdict on Smith’s claims that they negligently hired and retained
    Perry, because Perry was not acting “under color of employment” at
    the time that he collided with Smith. Id. at 25 (2) and 29-30 (5).
    Johnson and Smith petitioned for certiorari review in this
    Court, and we granted their petitions to address the following
    questions: (1) Did the Court of Appeals err in Divisions 2 of the
    opinions below in determining that the employee’s intervening
    criminal conduct was the proximate cause of the plaintiffs’ injuries,
    3  The Court of Appeals also concluded that Avis was entitled to JNOV on
    Johnson’s claims that Avis was vicariously liable for CSYG and Gebremichael’s
    negligence, including the negligent hiring and retention of Perry, because the
    verdicts in favor of CSYG and Gebremichael eliminated any basis for holding
    Avis liable through a theory of respondeat superior. See Johnson, supra, 352
    Ga. App. at 864-865 (3).
    3
    such that the defendants were entitled to judgment as a matter of
    law on the plaintiffs’ direct negligence claims? and (2) Did the Court
    of Appeals err in Division 5 of the Smith opinion in determining that
    the defendants were entitled to a directed verdict on Smith’s
    negligent hiring and retention claim, because their employee was
    not acting “under color of employment” when he collided with
    Smith? For the reasons that follow, we determine that the Court of
    Appeals correctly concluded that the defendants could not be held
    liable to Johnson and Smith as a matter of law under the facts of
    these cases. Accordingly, we affirm in both cases. However, we reject
    some of the Court of Appeals’ reasoning in the Smith case.
    Viewed in the light most favorable to Johnson and Smith,4 the
    evidence presented at both trials showed the following. Pursuant to
    an “Independent Operator Agreement” with Avis, CSYG was
    4See, e.g., Pendley v. Pendley, 
    251 Ga. 30
    , 30 (1) (302 SE2d 554) (1983)
    (“The standard for granting a directed verdict or a judgment notwithstanding
    the verdict [is] the same. Where there is no conflict in the evidence as to any
    material issue, and the evidence introduced, with all reasonable deductions
    therefrom, shall demand a particular verdict, such verdict shall be directed.”)
    4
    responsible for the day-to-day operations of an Avis car rental
    facility located on Courtland Street in Atlanta. In March of 2012,
    Gebremichael hired Perry on behalf of CSYG to wash and refuel cars
    at the facility. At the time that Perry was hired, he disclosed to
    Gebremichael that he had been in prison, but he did not reveal the
    extent of his criminal record, and Gebremichael did not conduct a
    criminal background check to discover the extent of Perry’s record. 5
    On the evening of August 23, 2013, Perry stole a Ford Edge
    SUV from the Courtland Street rental location after the facility was
    closed for the day. 6 Perry wore an Avis shirt while he drove the
    5A criminal background check would have revealed that Perry’s criminal
    record included arrests and convictions for, among other things, driving on a
    suspended license, DUI and drug-related offenses, and theft by receiving a
    stolen pickup truck in 1999 that involved reckless driving and an attempt by
    Perry to elude police.
    6  It is not clear from the record exactly how or when Perry stole the SUV
    after the lot closed around 7:00 p.m., but the plaintiffs theorize that he may
    have used bolt cutters to remove a spare key for the SUV from a key ring and
    he may have used a stolen gate key to exit the rental lot. However, even
    without knowing exactly how the SUV was stolen, we can assume for purposes
    of our analysis that Avis was negligent in allowing the vehicle to be stolen from
    its lot after hours, because the salient question in both cases is not about Avis’s
    alleged negligence, but about whether its alleged negligence was the proximate
    cause of the plaintiffs’ injuries. See Atlanta Obstetrics & Gynecology Group v.
    Coleman, 
    260 Ga. 569
    , 569 (398 SE2d 16) (1990) (“To recover damages in a tort
    5
    stolen SUV to provide an excuse in the event that he were pulled
    over by police. Perry intended to sell the vehicle that night, and he
    testified that he drove the SUV around Atlanta “for a few hours” in
    the hope of finding a buyer. Before Perry could find a buyer,
    however, police in a patrol car spotted him at around 11:30 p.m.,
    driving the SUV erratically. When the officers approached Perry, he
    sped off in an effort to evade them. Perry reached a speed of 73 miles
    per hour in a 25 mile-per-hour zone just before he lost control of the
    SUV and crashed into a wall where Johnson and Smith were sitting,
    severely injuring them.
    action, a plaintiff must prove that the defendant’s negligence was both the
    ‘cause in fact’ and the ‘proximate cause’ of the injury.”) (citation and
    punctuation omitted). We also assume only for purposes of addressing the first
    certiorari question that Avis had a duty to protect Johnson and Smith from
    harm. See Rasnick v. Krishna Hosp., Inc., 
    289 Ga. 565
    , 566 (713 SE2d 835)
    (2011) (“In order to have a viable negligence action, a plaintiff must satisfy the
    elements of the tort, namely, the existence of a duty on the part of the
    defendant, a breach of that duty, causation of the alleged injury, and damages
    resulting from the alleged breach of the duty.”) (citation omitted; emphasis
    supplied). We do not address whether Avis, in fact, had any duty to protect
    them from harm, as that issue is beyond the scope of the question presented.
    We note, however, that if Avis had no duty, the plaintiffs’ claims would fail as
    a matter of law, just as they would when the evidence is lacking on the issue
    of proximate cause.
    6
    Prior to the incident involving Perry, one other car theft had
    occurred at the Courtland Street location. This theft occurred in
    2012,7 but there was no evidence presented that this prior theft
    involved a high-speed chase or other danger to the public. 8
    Nevertheless, evidence was also presented at trial regarding Avis’s
    general concerns about nationwide car rental thefts 9 and Avis’s use
    7 Duca, Avis’s regional security manager, testified that the Courtland
    Street location “experienced zero theft or missing vehicles” in 2010 and 2011,
    and Ryan Janos, the Avis district manager in Atlanta, testified that he was
    unaware of any thefts occurring at the Courtland Street location in the 50
    years prior to 2012.
    8 In this 2012 incident, Perry was cleaning a Kia Sorrento when he
    stepped away for a moment, leaving the keys in the car. A stranger then
    jumped into the car and drove away. Perry immediately reported the car as
    stolen, and an internal investigation by Avis led Avis to the conclusion that
    Perry was not a party to the theft. Perry was never arrested or charged in
    connection with this 2012 theft, but Gebremichael warned Perry that Perry
    could lose his job if he ever allowed anything like the 2012 theft to happen
    again.
    9For example, between 2011 and 2013, about 500 cars were stolen per
    year from Avis lots nationwide out of a nationwide fleet in 2013 of about
    320,000 cars. Plaintiffs also presented evidence of a 2010 high-speed chase –
    that did not result in injuries – after a rental car was stolen during the day
    from an Avis lot in LaGrange, Georgia, and evidence of three other crimes
    occurring after rental cars had been stolen in other parts of the country: (1) a
    2001 incident in Tallahassee, Florida, where an Avis employee stole a car from
    a rental lot and rented the car out in an unauthorized “side deal,” and the car
    was then involved in a high-speed chase that ended in serious injuries to
    another driver; (2) a 2011 incident in California where a stolen rental car was
    7
    of a two-key system for its rental cars nationwide that made the cars
    more vulnerable to theft if someone were to cut one of the two keys
    from their common key ring. 10 And Avis’s National Security
    Manager, John Wotton, testified in his deposition that a car thief
    “could” attempt to evade police after stealing a rental car, and he
    further conceded that if one of Avis’s vehicles were stolen that people
    “could be” seriously injured. 11
    Even though Johnson and Smith presented no other direct
    evidence of additional car thefts at the Courtland Street location,
    because Avis had failed to produce and had destroyed certain
    “operator and location files” during discovery, the trial court gave a
    jury instruction that permitted an adverse inference – in other
    used in a convenience store robbery and a hit and run; and (3) a 2013 incident
    in Louisiana where employees stole a rental car that was later used in a
    shooting.
    10Avis maintained a two-key policy that required both car keys to remain
    with a rental car at all times to ensure that the duplicate key would be
    available when the time came to sell the car. The keys were supposed to be
    connected to each other on a steel security cable so that they could not be
    separated from each other without the cable being broken.
    11 Wotton’s video deposition was played at both Johnson’s and Smith’s
    trials, and Wotton testified at both trials.
    8
    words, an instruction that allowed the jury to make an inference
    that information contained in those files “would have been
    prejudicial to [Avis].” The operator and location files related to
    Gebremichael’s operation of the Courtland Street location and a
    North Carolina Avis location, and contained information on
    disciplinary action taken after internal investigations into any
    crimes or other infractions that occurred at the Avis locations in
    question over the past several years. Thus, the prejudicial inference
    that was reasonably raised by the missing files (and that the jury
    was authorized to make based on the trial court’s instruction) was
    that Avis must have known about additional car thefts at its
    facilities because the company would have disciplined employees in
    connection with at least some of these additional thefts. The jury
    instruction read:
    [Avis] destroyed the owner operator and location files for
    CSYG Incorporated. At th[e] time th[at Avis] destroyed
    the files, [it was] aware of the potential for litigation. The
    plaintiff is entitled to a presumption that the owner
    operator and location files would have been prejudicial to
    [Avis]. The presumption may be rebutted by [Avis]. This
    negative presumption does not apply to CSYG
    9
    Incorporated or to Yonas G. Gebremichael.
    Johnson and Smith
    Johnson and Smith argue that the Court of Appeals erred in
    concluding that Perry’s intervening criminal conduct was the
    proximate cause of their injuries, because the evidence presented at
    trial on that issue did not demand a verdict in favor of the
    defendants. See, e.g., Mosley v. Warnock, 
    282 Ga. 488
    , 488 (1) (651
    SE2d 696) (2007) (“The appellate standard for reviewing the grant
    of a judgment notwithstanding the verdict is whether the evidence,
    with all reasonable deductions therefrom, demanded a verdict
    contrary to that returned by the factfinder.”) (citations and
    punctuation omitted). We disagree.
    “Proximate cause is that which, in the natural and continuous
    sequence, unbroken by other causes, produces an event, and without
    which the event would not have occurred.” (Citation and
    punctuation omitted.) Zwiren v. Thompson, 
    276 Ga. 498
    , 500 (578
    SE2d 862) (2003). In this regard, a negligent actor who breaches a
    duty to another “is not responsible for a consequence which is merely
    10
    possible, according to occasional experience, but only for a
    consequence which is probable, according to ordinary and usual
    experience.” Johnson v. Am. Natl. Red Cross, 
    276 Ga. 270
    , 273 (3)
    (578 SE2d 106) (2003). It is important to recognize that
    ‘[p]robable,’ . . . in the . . . rule as to causation, does not
    mean ‘more likely than not,’ but rather ‘not unlikely’; or,
    more definitely, ‘such a chance of harm as would induce a
    prudent man not to run the risk; such a chance of harmful
    result that a prudent man would foresee an appreciable
    risk that some harm would happen.’
    Jeremiah Smith, Legal Cause in Actions of Tort, 
    25 Harv. L. Rev. 103
    , 116 (1911).
    “The requirement of proximate cause constitutes a limit on
    legal liability; it is a policy decision that, for a variety of reasons,
    e.g., intervening act, the defendant’s conduct and the plaintiff’s
    injury are too remote for the law to countenance recovery.” (Citation
    and punctuation omitted.) Atlanta Obstetrics & Gynecology Grp. v.
    Coleman, 
    260 Ga. 569
    , 569 (398 SE2d 16) (1990). The determination
    of whether proximate cause exists “requires both factfinding in the
    ‘what happened’ sense, and an evaluation of whether the facts
    11
    measure up to the legal standard set by precedent.” 
    Id. at 570
    . And,
    while proximate cause is ordinarily a jury question, “it will be
    determined by the court as a matter of law in plain and undisputed
    cases.” (Citation omitted.) McAuley v. Wills, 
    251 Ga. 3
    , 7 (5) (303
    SE2d 258) (1983).
    Where, as here,
    a defendant claims that its negligence is not the
    proximate cause of the plaintiff’s injuries, but that an act
    of a third party intervened to cause those injuries, the
    rule is that an intervening and independent wrongful act
    of a third person producing the injury, and without which
    it would not have occurred, should be treated as the
    proximate cause, insulating and excluding the negligence
    of the defendant. Ontario Sewing Machine Co., Ltd. v.
    Smith, 
    275 Ga. 683
    , 686 (2) (572 SE2d 533) (2002)
    (Citation and punctuation omitted.) But, this rule does
    not insulate the defendant “if the defendant had
    reasonable grounds for apprehending that such wrongful
    act would be committed.” 
    Id.
     (Citation and punctuation
    omitted.) Stated differently, if the character of the
    intervening act claimed to break the connection between
    the original wrongful act and the subsequent injury was
    such that its probable or natural consequences could
    reasonably have been anticipated, apprehended, or
    foreseen by the original wrong-doer, the causal connection
    is not broken, and the original wrong-doer is responsible
    for all of the consequences resulting from the intervening
    act. 
    Id.
     (Citation and punctuation omitted.)
    12
    Goldstein, Garber & Salama, LLC v. J.B., 
    300 Ga. 840
    , 841-842 (1)
    (797 SE2d 87) (2017).
    Thus, the question presented in this case is whether, after the
    defendants negligently allowed Perry to gain access to a car key and
    find a way to drive an SUV past the locked gate on the Courtland
    Street rental car lot after hours, 12 the evidence demanded the
    conclusion that the subsequent accident caused by Perry’s criminal
    conduct was not a probable or natural consequence that could have
    been reasonably foreseen by the defendants. We hold that the
    evidence in this case demanded such a conclusion.
    As the Court of Appeals correctly concluded below, the present
    case is analogous to those in which a car owner has left his or her
    keys unattended and a car thief then uses those keys to steal the car
    and causes an accident through his own negligent driving. See, e.g.,
    Long v. Hall County Bd. of Commrs., 
    219 Ga. App. 853
    , 855 (1) (467
    SE2d 186) (1996). In such cases, the car owner generally cannot be
    12  Again, we assume without deciding that the defendants were
    negligent, as the issue to be resolved here relates only to the question of
    proximate cause.
    13
    held liable for injuries caused by the car thief because those injuries
    would not ordinarily be something foreseeable to the car owner. See
    
    id.
     (“[T]he [mere] fact that the keys were left in the unguarded
    automobile would not authorize a recovery against the owner for the
    injuries which were the result of [the car’s] subsequent negligent
    operation by [the] thief.”). See also Butler v. Warren, 
    261 Ga. App. 375
    , 378 (2) (582 SE2d 530) (2003) (“Generally, a car owner does not
    act negligently simply by leaving the ignition key in a parked
    vehicle. Under certain circumstances, however, such conduct can
    result in liability. For example, if an owner knows that, on previous
    occasions when the key remained in the car, an incompetent driver
    took it on joy rides, a jury could find the owner negligent in
    subsequently leaving the key in the vehicle. This liability stems from
    the owner’s actual knowledge and ability to reasonably anticipate
    the taking.”) (footnotes and punctuation omitted); Price v. Big Creek
    of Ga., 
    191 Ga. App. 534
    , 535 (382 SE2d 356) (1989) (“Mere
    ownership of an automobile involved in a collision may not be made
    the basis for holding an owner liable for the negligent operation of
    14
    the automobile without showing that the defendant owner was
    guilty of some other negligent act which proximately contributed to
    the plaintiff’s injury. The fact that the keys were left in the
    unguarded automobile would not authorize a recovery against the
    owner for the injuries which were the result of its subsequent
    negligent operation by a thief.”) (citations and punctuation omitted).
    Here, there was no evidence that the defendants did anything
    more than negligently allow the SUV to be stolen from the
    Courtland Street lot. The evidence did not show that the defendants
    could have reasonably foreseen that Perry would lead police on a
    high-speed chase hours after stealing a car from the Courtland
    Street location and that a crash resulting in serious injuries would
    be the reasonably foreseeable consequence of the theft. In this
    regard, the direct evidence presented at trial showed that Avis was
    generally concerned about potential thefts of its vehicles nationwide,
    but that only one car theft had occurred at the Courtland Street
    location prior to the theft committed by Perry. The other evidence
    showed only two other specific instances of theft involving high-
    15
    speed chases among hundreds of thousands of vehicles at other Avis
    lots nationwide in the decade before the incident involving Perry.
    And, although one of these incidents (not resulting in injuries)
    happened in LaGrange, Georgia, in 2010, this would not make it
    reasonably foreseeable that a theft resulting in a high-speed police
    chase and injuries would occur in connection with the Courtland
    Street facility, which the direct evidence indicated had only one prior
    car theft that occurred in 2012 and no other thefts for the 50 years
    prior to 2012.13
    And, with regard to the specific 2012 incident of theft at
    Courtland Street, that theft was nothing like the 2013 theft in this
    case, as it occurred during regular business hours with a third party
    stealing the car and did not involve a theft by an employee, a high-
    speed chase, or any other known danger to the public. Here, by
    contrast, Perry stole the SUV after the Courtland Street lot was
    closed and then drove around “for a few hours” looking for a
    13But see also the discussion of spoliation, infra, relating to the adverse
    inference the jury was permitted to make.
    16
    potential buyer for the SUV before being spotted by police. Perry
    then decided to flee – apparently abandoning his initial plan to use
    his Avis shirt as an excuse in the event that he got pulled over – and
    crashed the SUV into a wall where Johnson and Smith were sitting.
    While, as Avis’s National Security Manager testified, it is
    possible that a car thief “could” attempt to evade police and that
    people “could be” seriously injured if a thief took such actions (as did
    Perry here), the direct evidence of the history and nature of thefts
    at the Courtland Street location and at Avis locations in general
    prior to the incident involving Perry did not show that the
    defendants in fact “had reasonable grounds for apprehending that
    [Perry’s] wrongful act [against Johnson and Smith] would be
    committed.” Ontario Sewing Machine Co., supra, 
    275 Ga. at 686
     (2).
    To the contrary, the evidence showed, at most, that an accident
    resulting in serious injuries during a high-speed chase following an
    after-hours car theft at the Courtland Street facility was “merely
    possible, according to occasional experience, [and not] probable,
    according to ordinary and usual experience.” Johnson, 
    supra,
     276
    17
    Ga. at 273 (3).14 Compare Martin v. Six Flags Over Ga. II, L.P., 
    301 Ga. 323
    , 332 (II) (A) (801 SE2d 24) (2017) (gang attack at bus stop
    near amusement park was reasonably foreseeable where multiple
    incidents of gang disturbances at the amusement park – including a
    gang-related fight – had occurred in the past and where attack on
    victim began on amusement park property).15
    14 We emphasize, however, that a reasonably foreseeable consequence
    does not need to be the “usual” result of the negligent act at issue, as the Court
    of Appeals incorrectly suggested in the Johnson opinion. Compare Johnson,
    supra, 352 Ga. App. at 862 (2) (b) (“Johnson failed to present evidence that a
    high speed chase ending in a crash injuring innocent bystanders usually
    happens when a car is stolen”) (emphasis supplied), with Coleman, 
    supra,
     
    260 Ga. at 570
     (holding that fact question existed on proximate causation where
    the injuries resulting from the negligent act “were unusual, but entirely
    foreseeable”) (emphasis supplied), and Smith, 
    supra,
     25 Harv. L. Rev. at 116
    (‘Probable,’ . . . in the . . . rule as to causation, does not mean ‘more likely than
    not,’ but rather ‘not unlikely’).
    15 The fundamental problem with the dissent’s position is that it
    conflates the concepts of negligence and proximate cause to create jury
    questions on proximate cause where none exist. Jury questions on proximate
    cause do not exist simply because it may be “possible” to connect a defendant’s
    negligence to an otherwise unforeseen outcome, and to do so stretches the
    concept of proximate cause beyond its legal limits. For example, it would be
    “possible” for a car thief to decide to drive a stolen car to a convenience store,
    rob that store, and injure someone during the robbery. But, such an occurrence
    obviously would not be a probable or natural consequence of car thefts in
    general. In order to hold liable the initial negligent actor from whom the car
    was stolen, the evidence would have to show under the specific facts of the case
    that the negligent actor “had reasonable grounds for apprehending that [the]
    wrongful act [of robbing the store and injuring someone] would be committed.”
    18
    The evidence did not show that the injuries caused by Perry
    were the reasonably foreseeable “probable or natural consequence”
    of the defendants’ alleged negligence in failing to secure the
    Courtland Street lot and the SUV. See, e.g., Long, supra, 219 Ga.
    App. at 855 (1). A “probable or natural consequence” is not the same
    Ontario Sewing Machine Co., 
    supra,
     
    275 Ga. at 686
     (2). In other words, the
    evidence would have to show that the defendant could have reasonably
    foreseen that the subsequent robbery and injury were more than “merely
    possible, according to occasional experience, but probable, according to
    ordinary and usual experience.” Johnson, 
    supra,
     276 Ga. at 273 (3).
    In this sense, the plaintiffs’ and the dissent’s reliance on Hewitt v. Avis
    Rent-A-Car Sys., 912 S2d 682 (Fla. Dist. Ct. App. 2005), is misplaced. Hewitt
    involved the 2001 Tallahassee incident discussed in footnote 9, supra, and a
    Florida appellate court held in that case that issues of fact existed regarding
    Avis’s potential liability where an employee stole a rental car and injured the
    plaintiff during a high-speed chase because, “[o]nce the car was stolen, it may
    have been foreseeable that it would be operated in a manner hazardous to the
    public.” Id. at 686. Again, while it may be reasonably foreseeable under the
    specific facts of a case that a theft may result in a high-speed chase and
    injuries, it is not reasonably foreseeable in every case of theft that a high-speed
    chase resulting in injuries is the anticipated consequence of the theft. See
    Butler, supra, 261 Ga. App. at 378 (2) (to be liable, car owner who leaves keys
    in ignition must have actual knowledge and ability to reasonably anticipate
    the taking and the subsequent dangerous driving, such as having knowledge
    of incompetent driver taking the car on joy rides in the past). To the extent
    that Hewitt implies that it is reasonably foreseeable in every case of car theft
    that a high-speed chase resulting in injuries is a reasonably foreseeable
    consequence of the theft, we disagree, and the dissent is incorrect for adopting
    Hewitt’s reasoning. But, in any event, that Florida decision is not binding on
    this Court, and we do not follow it.
    19
    thing as a “possible” consequence where that possible consequence
    is not reasonably predictable. Compare McAuley, 
    supra,
     251 Ga. at
    7 (5) (death of child from complications during childbirth a year after
    mother became a paraplegic in car accident was a consequence that
    was “too remote” to sustain a wrongful death cause of action against
    driver who injured the mother) with Martin, 
    supra,
     
    301 Ga. at 332
    (II) (A).16
    The adverse inference that the jury was authorized to make
    based on the missing “operator and location files” does not change
    the result.17 Even to the extent that other employees were
    disciplined in connection with additional thefts at the Courtland
    16 We note that, to the extent that Perry’s specific prior criminal history
    could have alerted CSYG and Gebremichael to the possibility that Perry would
    steal a car and try to evade police, such evidence relates to their failure to
    investigate Perry’s criminal background and the plaintiffs’ allegations of
    negligent hiring. However, for purposes of the plaintiffs’ direct negligence
    claims, there is no evidence that Avis, CSYG, and Gebremichael were
    independently aware of Perry’s criminal history before he committed the
    crimes that led to the plaintiffs’ injuries in this case. The negligent hiring claim
    will be addressed in connection with the second certiorari question in Case No.
    S20G0696.
    17We again note that the jury was instructed that it could not make this
    inference against Gebremichael or CSYG.
    20
    Street facility – an inference the jury was permitted to make based
    on the instruction the trial court gave – that inference pertains only
    to Avis’s negligent failure to prevent such thefts, not to any inference
    that employees were disciplined for injuring bystanders outside of
    the employees’ regular working hours and at locations completely
    unconnected to Avis. And the issue of Avis’s negligence is separate
    from the question of proximate cause. See, e.g., Goldstein, 
    supra,
     
    300 Ga. at 841
     (1) (“[I]n order to recover for any injuries resulting from
    the breach of a duty, there must be evidence that the injuries were
    proximately caused by the breach of the duty.”) (citation omitted).
    Here, additional thefts by other employees would not increase the
    likelihood that Avis could have reasonably foreseen that Perry’s
    criminal actions would cause an accident with injuries following a
    high-speed chase several hours after stealing a car.
    Moreover, other employee discipline does not change the fact
    that Perry’s specific disciplinary record shows only that he was
    reprimanded in connection with one other reported 2012 car theft at
    the Courtland Street lot. In that 2012 incident, Gebremichael
    21
    warned Perry that he could lose his job if he allowed another car to
    be stolen by a third party while he was at work. However, this
    incident did not involve any facts that would have alerted Avis to a
    potential future incident involving Perry himself stealing an extra
    key, exiting a locked rental lot in an SUV after hours, and injuring
    others while fleeing police.
    Accordingly, the defendants were entitled to JNOV due to
    Perry’s intervening criminal conduct being the sole proximate cause
    of the plaintiffs’ injuries in this case. See Long, supra, 219 Ga. App.
    at 855 (1).
    Smith Only
    Smith argues that the Court of Appeals erred in concluding
    that CSYG and Gebremichael were entitled to a directed verdict on
    her negligent hiring and retention claims, because there was
    evidence to support the conclusion that Perry was acting “under
    color of employment” at the time that he collided with Smith. See,
    e.g., Ammons v. Clouds, 
    295 Ga. 225
    , 230 (2) (758 SE2d 282) (2014)
    (“A directed verdict is authorized only when ‘there is no conflict in
    22
    the evidence as to any material issue and the evidence introduced,
    with all reasonable deductions therefrom, shall demand a particular
    verdict.’”) (punctuation omitted). We disagree.
    An employer “is bound to exercise ordinary care in the selection
    of employees and not to retain them after knowledge of
    incompetency.” OCGA § 34-7-20. And, where a plaintiff alleges that
    she is entitled to recover damages based on an employer’s negligent
    hiring and retention of an employee who injured her, that plaintiff
    must show, “at the very least[, that] the [employee’s] tortious act
    occurred during the tortfeasor’s working hours or the employee was
    acting under color of employment.” (Citation and punctuation
    omitted.) Harvey Freeman & Sons v. Stanley, 
    259 Ga. 233
    , 233-234
    (1) (378 SE2d 857) (1989). These parameters exist “to shield
    employers from liability for those torts [that an] employee commits
    on the public in general,” 
    id. at 234
    , while at the same time allowing
    for a plaintiff to recover damages where “it is reasonably foreseeable
    that [the tortfeasor] employee may injure others in the negligent
    23
    performance of the [employee’s] duties.” Munroe v. Universal Health
    Servs., Inc., 
    277 Ga. 861
    , 862 (1) (596 SE2d 604) (2004).
    Because Perry did not injure Smith during his working hours,
    she had to show that Perry was acting “under color of employment”
    when he injured her in order to sustain a potentially viable negligent
    hiring claim against CSYG and Gebremichael. See Harvey, 
    supra,
    259 Ga. at 233-234
     (1). In this regard, an employee can act “under
    color of employment” when that employee commits a tort against
    someone who has a business relationship or other “special
    relationship” with the employer and the tort arises out of that
    relationship. See 
    id. at 234
     (1) (a “landlord’s potential liability [to a
    tenant] could rest on the special landlord-tenant relationship, even
    for acts [by the landlord’s employee] which occurred in other than
    normal office hours and in other locations than the apartment
    complex”). See also TGM Ashley Lakes, Inc. v. Jennings, 
    264 Ga. App. 456
    , 462 (1) (b) (590 SE2d 807) (2003) (an employer is shielded
    “from liability for torts that their employees commit on the public in
    general, that is to say, people who have no relation to or association
    24
    with the employer’s business”); New Madison S. Partnership v.
    Gardner, 
    231 Ga. App. 730
    , 734 (1) (499 SE2d 133) (1998) (“[T]he
    theory of negligent hiring/retention applies even if the tort was
    committed outside the scope of employment where there is a special
    relationship such as landlord-tenant between the tortfeasor and the
    victim and the tortious conduct arises out of the relationship.”).
    However, a special relationship between the injured party and
    the employer is not always required for the employee tortfeasor to
    act “under color of employment” in committing a tort. While the
    phrase “under color of employment” has not been clearly defined in
    our case law on negligent hiring and retention, the phrase “under
    color of” has been defined in other contexts that may be instructive.
    For example, a deputy sheriff acts “under color of office” when his
    acts “are of such a nature that his official position does not authorize
    the doing of such acts, though they are done in a form that purports
    they are done by reason of official duty and by virtue of his office.”
    (Citation and punctuation omitted.) Culpepper v. United States Fid.
    & Guar. Co., 
    199 Ga. 56
    , 58 (33 SE2d 168) (1945). Similarly, a
    25
    government employee acts “under color of state law or custom” (for
    purposes of a viable constitutional deprivation claim under 42 USCA
    § 1983) where that employee acts while in the course of his or her
    employment or does something “in pursuit of” a customary state
    practice that lacks express direction of state law. City of Cave Spring
    v. Mason, 
    252 Ga. 3
    , 4 (310 SE2d 892) (1984). An employee may
    similarly act “under color of” his employment where the employee
    commits acts that are not authorized by his employment, but does
    those acts in a form that purports they are done by reason of his
    employment duties and by virtue of his employment.
    In this regard, the Court of Appeals has recognized that
    employees may act “under color of employment” in situations where
    they commit unauthorized acts in a manner that purports they are
    done by reason and by virtue of their employment positions. For
    example, an off-duty police officer who uses his or her position in
    order to commit (or as a means of committing) a tort against another
    could be said to be acting “under color of employment” even though
    the injured party does not necessarily have any special relationship
    26
    with the officer’s employer. See Graham v. City of Duluth, 
    328 Ga. App. 496
    , 506 (2) (c) (759 SE2d 645) (2014) (where off-duty police
    officer identified himself as a police officer, put on his police vest and
    radio, showed his badge, attacked plaintiff with his department-
    issued pepper spray, and engaged in shoot-out with his department-
    issued service weapon, jury was authorized to find that officer could
    have been acting under color of employment); Govea v. City of
    Norcross, 
    271 Ga. App. 36
    , 39 (608 SE2d 677) (2004) (where off-duty
    police officer wore his police uniform and handed his service weapon
    to child who accidentally shot himself with it, jury was authorized
    to find that officer could have been acting under color of
    employment). In such cases, the employee tortfeasor committed acts
    that were not authorized by his employment, but did those acts in a
    form that purported they were done by reason of his employment
    duties and by virtue of his employment as a police officer. See
    Graham, supra, 328 Ga. App. at 506 (2) (c); Govea, supra, 271 Ga.
    App. at 39. In this sense, the actions that led to the injuries were not
    necessarily unrelated to the officer’s negligent hiring and
    27
    employment, because the officer used his position to interact with
    the victim and to connect his at-work responsibilities to the actions
    that led to the victim’s injuries. See Graham, supra, 328 Ga. App. at
    506 (2) (c). 18
    In this case, it is undisputed that Smith had no special or
    business relationship with CSYG or Avis when Perry injured her
    outside of business hours, and the evidence does not support the
    conclusion that Perry was acting “under color of employment” at the
    time that he injured Smith. As an initial matter, while Perry had
    access to Avis’s vehicles during his regular working hours, he was
    not able to access the vehicles after hours as a function of his regular
    job duties. In this sense, Perry was not accessing the vehicles after
    hours by virtue of his employment as a car washer; he was simply
    stealing a rental car after hours. Indeed, Perry’s role at Avis was
    18 While it is clear that an employee is not acting “under color of
    employment” when the employee’s actions are “wholly unrelated” to his
    employment, Graham, supra, 328 Ga. App. at 506 (2) (c), this does not mean
    that an employee is acting “under color of employment” simply because one can
    find any conceivable connection between the employee’s actions and that
    person’s employment. Again, the employee must commit acts that are not
    authorized by his employment, but do those acts in a form that purports they
    are done by reason of his employment duties and by virtue of his employment.
    28
    quite different from that of someone like a police officer who used a
    service weapon or other police equipment outside of his or her
    regular working hours. Nor did Perry interact with Smith or
    represent himself as an Avis employee to her at the time that he
    stole the SUV or when he injured her as he fled from the police. The
    fact that Perry wore an Avis shirt when he stole the SUV does not
    suggest that he was acting “under color of employment” at the time
    of the collision, because the evidence presented at trial showed that
    Perry was wearing the shirt to cover up his crime if the police
    stopped him rather than as a means of representing to Smith that
    he was acting as an Avis employee when he collided with her. In
    other words, Perry’s theft of an Avis rental vehicle and his
    subsequent accident involving Smith were not connected to his
    employment duties and were not accomplished by virtue of his
    employment at Avis. Compare Graham, supra, 328 Ga. App. at 506
    (2) (c).
    Accordingly, the Court of Appeals was correct to conclude that
    Gebremichael and CSYG were entitled to a directed verdict on
    29
    Smith’s claims that they negligently hired and retained Perry.
    However, in reaching this conclusion, the Court of Appeals reasoned,
    incorrectly, that Perry was not acting “under color of employment”
    because the actions that he took were “against the defendants’
    interests or even crimes of which the defendants were victims.”
    Smith, supra, 353 Ga. App. at 29 (5). Acting against an employer’s
    interest does not drive the analysis regarding whether an employee
    is acting “under color of employment” for purposes of a negligent
    hiring and retention claim. Indeed, in nearly every case of negligent
    hiring and retention, it is likely the case that the tortfeasor
    employee has not acted in the employer’s interest by committing a
    tort that leads to the employer being sued. Because part of the Court
    of Appeals’ analysis relating to an employee acting “under color of
    employment” by acting against a defendant’s interest is incorrect,
    we reject it. However, “we ultimately affirm the judgment of the
    Court of Appeals” in concluding that Perry was not acting “under
    color of employment” at the time that he injured Smith. See, e.g.,
    30
    White v. State, 
    305 Ga. 111
    , 114 (823 SE2d 794) (2019) (affirming
    judgment of Court of Appeals, but rejecting the court’s reasoning). 19
    Judgments affirmed. All the Justices concur, except Warren, J.,
    who concurs in judgment only, and Ellington, J., who dissents in
    part. Peterson and McMillian, JJ., disqualified.
    19 We do not address the remaining issues raised by Smith in her
    appellate brief, as those issues are beyond the scope of the certiorari question
    posed in this case.
    31
    ELLINGTON, Justice, dissenting in part.
    “[I]t is axiomatic that questions regarding proximate cause are
    undeniably a jury question and may only be determined by the
    courts in plain and undisputed cases.” Ontario Sewing Machine Co.
    v. Smith, 
    275 Ga. 683
    , 687 (2) (572 SE2d 533) (2002) (footnote
    omitted). The decision whether proximate cause exists in a given
    case “may be made by the trial judge or appellate court only if
    reasonable persons could not differ as to both the relevant facts and
    the evaluative application of legal standards (such as the legal
    concept of ‘foreseeability’) to the facts.” Atlanta Obstetrics &
    Gynecology Group v. Coleman, 
    260 Ga. 569
    , 570 (398 SE2d 16)
    (1990) (citations omitted)).20 In the two cases now before us, after a
    ten-day trial in one case and a thirteen-day trial in the other, two
    20   See also Sherwood v. Williams, 
    347 Ga. App. 400
    , 404 (1) (c) (820 SE2d
    141) (2018) (“It is clear that[,] except in plain, palpable and undisputed cases
    where reasonable minds cannot differ as to the conclusions to be reached,
    questions of . . . proximate cause, including the related issues of foreseeability,
    . . . are for the jury.”).
    32
    separate juries, thoroughly instructed on Georgia law regarding
    negligence, proximate cause, foreseeability, and intervening third-
    party criminal conduct, 21 unanimously found that the plaintiffs were
    entitled to recover on their direct negligence claims against Avis.22
    In my view, the evidence did not demand the conclusion that Perry’s
    intervening criminal conduct was the sole proximate cause of the
    plaintiffs’ injuries as a matter of law, because reasonable minds can
    differ as to the conclusions to be reached on the issue of proximate
    cause from the evidence presented at the trials. While I fully concur
    in the majority’s analysis and conclusion in the Smith case that
    Perry was not acting “under color of employment” when he stole
    Avis’s vehicle and later injured Smith, I believe that the trial court
    in both cases correctly denied Avis’s motions for judgment
    notwithstanding the verdicts in connection with the plaintiffs’ direct
    21 On appeal, Avis does not enumerate any error regarding the jury
    instructions.
    22 The special verdict form used in each of these cases presented the jury
    with the question: “Was Defendant CSYG, Inc. an independent contractor or
    an employee of Avis Rent A Car System LLC and Avis Budget Group, Inc.?”
    Both juries determined that CSYG was an employee. In this dissenting
    opinion, “Avis” denotes Avis Rent A Car System, LLC, Avis Budget Group,
    Duca, CSYG, and Gebremichael.
    33
    negligence claims against Avis and that the Court of Appeals erred
    in reversing those rulings. Accordingly, I respectfully dissent from
    the majority opinion on the issue of proximate cause.
    In Johnson, the first of the instant cases to be decided, the
    Court of Appeals determined that Johnson failed to “muster[ ]
    evidence sufficient to distinguish [that court’s] venerable line of
    authority” dealing with car owners’ liability for injuries caused by
    car thieves, which all “held that the car thief’s acts were the
    proximate cause of the plaintiff’s injuries.” Johnson, 352 Ga. App. at
    863 (2) (b) (citation and punctuation omitted). The Court of Appeals
    specifically cited four cases: Long v. Hall County Bd. of Commrs.,
    
    219 Ga. App. 853
    , 855 (1) (467 SE2d 186) (1996)23; J. C. Lewis Motor
    Co. v. Giles, 
    194 Ga. App. 472
    , 472 (391 SE2d 19) (1990); Price v. Big
    Creek of Ga., 
    191 Ga. App. 534
     (382 SE2d 356) (1989); and Dunham
    v. Wade, 
    172 Ga. App. 391
    , 393 (2) (323 SE2d 223) (1984). See
    Johnson, 352 Ga. App. at 863 (2) (b). In the second of the instant
    23Long was abrogated on other grounds in Georgia Forestry Comm. v.
    Canady, 
    280 Ga. 825
     (632 SE2d 105) (2006).
    34
    cases to be decided, Smith, the Court incorporated its proximate-
    cause analysis from Johnson. See Smith, 353 Ga. App. at 25 (2).
    In Dunham, the Court of Appeals affirmed the dismissal of the
    plaintiff’s complaint against the stolen car’s owner, reasoning as
    follows:
    Mere ownership of an automobile involved in a collision
    may not be made the basis for holding an owner liable for
    the negligent operation of the automobile without
    showing that the defendant owner was guilty of some
    other negligent act which proximately contributed to the
    plaintiff’s injury. . . . The fact that the keys were left in
    the unguarded automobile would not authorize a recovery
    against the owner for the injuries which were the result
    of its subsequent negligent operation by a thief. The
    persons immediately responsible will be held to full
    liability; but persons only so remotely connected with the
    injury can not be held [liable].
    Dunham, 172 Ga. App. at 393 (2) (citations and punctuation
    omitted). In that case, a driver parked on the street in front of her
    babysitter’s home, left the keys in the ignition, and then was
    detained inside the babysitter’s home for several minutes while her
    child was readied for departure. Id. at 391-392. In those few
    minutes, a stranger took the car on a joyride, resulting in the
    35
    plaintiff’s injuries. Id. Similarly, in Price, a stranger stole a pickup
    truck parked on a street “virtually immediately after [the driver]
    had exited it.” Price, 191 Ga. App. at 534. The Court of Appeals
    quoted the above passage from Dunham in affirming the dismissal
    of the plaintiff’s claim. Price, 191 Ga. App. at 534. In Long, a driver
    parked his truck “near a county work farm” and left it unattended
    and with the keys in it. Long, 219 Ga. App. at 854-855 (1). A prisoner
    escaped from a work detail in the area, stole the truck, and wrecked
    with the plaintiffs’ vehicle. Id. at 853-854. The Court of Appeals
    affirmed the grant of summary judgment in favor of the defendant
    based on the reasoning in Dunham quoted above. Long, 219 Ga. App.
    at 855 (1). And, in Giles, where a car dealership was allegedly
    negligent in leaving keys to a car “in a place accessible to [a] 15-year-
    old” youth, who stole the car and wrecked with the plaintiff’s vehicle,
    the Court of Appeals relied on the Dunham reasoning to hold that
    alleging “only that [the owner] was negligent in permitting [its] car
    to be stolen” fails to state a claim upon which relief can be granted.
    Giles, 194 Ga. App. at 472.
    36
    Although the cases referenced in Johnson, like the cases now
    at issue, each involved a car thief who wrecked the stolen car and
    injured someone, there are significant dissimilarities between those
    cases and the instant cases. In the instant cases, unlike the
    opportunistic thieves in the cases referenced in Johnson, Perry, as
    an employee, had time to plan his crime. The jurors heard evidence
    that Avis’s business practices, including the two-key system for the
    majority of its fleet, allowed employees like Perry to surreptitiously
    possess a key to a fleet car after business hours; to obtain a key to
    the facility’s security gate; and to access the facility after hours. And
    Perry had the opportunity to learn that, because of Avis’s business
    practices, the theft of a car key from a two-key set would not be
    detected; the security gate lock would not be replaced after two
    managers’ gate keys were reported missing; and no security cameras
    would be present to record his illicit activities. The juries heard
    evidence that Avis knew that the theft of fleet cars, including by
    Avis’s employees, was a recurrent problem and that it needed to
    change its business practices to prevent such thefts – but failed to
    37
    make the necessary corrections. Although only a relatively small
    number of stolen Avis cars may have been involved in “high-speed
    police chases,” as the majority notes, a reasonable jury could find
    that Avis could reasonably anticipate that a person willing to steal
    a car would drive the stolen car in a manner representing a risk of
    serious harm to others in the thief’s path, whether from a high-speed
    police chase or otherwise. Reasonable jurors could find from the
    evidence presented that Avis reasonably should have foreseen that,
    as a result of its lax practices, an employee would steal a vehicle and
    then drive it in a manner that would cause injuries to others.24
    Even if all of the Court of Appeals’ prior keys-left-in-an-
    unguarded-vehicle cases were correctly decided, which I doubt,25 I
    24  As the majority notes in fn. 9, slip op. at *7-8, supra, in addition to
    evidence regarding the high-speed police chase at issue in Hewitt, the jury
    received evidence that Avis knew that an employee stole a fleet vehicle and
    was chased by the police at 100 m.p.h. in April 2010; a thief used a stolen fleet
    vehicle in a commercial robbery and in a hit-and-run in April 2011; and that a
    stolen vehicle was used in a shooting in July 2013.
    25 The Court of Appeals first announced without qualification that “[t]he
    fact that the keys were left in the unguarded automobile would not authorize
    a recovery against the owner for the injuries which were the result of its
    subsequent negligent operation by a thief” in Dunham, 172 Ga. App. at 393 (2),
    citing Robinson v. Pollard, 
    131 Ga. App. 105
     (205 SE2d 86) (1974), Chester v.
    38
    believe that the instant cases at the very least can be distinguished
    from that “venerable line of authority.”26 At any rate, those Court of
    Evans, 
    115 Ga. App. 46
     (153 SE2d 583) (1967), and Roach v. Dozier, 
    97 Ga. App. 568
     (103 SE2d 691) (1958). This statement is overbroad. None of those
    cases, or any other pre-Dunham cases I have found, support the premise that
    a car thief is as a matter of law the sole proximate cause of any injuries to
    others resulting from the thief’s operation of the stolen vehicle. See Robinson,
    131 Ga. App. at 105; Chester, 115 Ga. App. at 46; Roach, 97 Ga. App. at 568.
    Rather, the fact that keys were left in an unguarded vehicle alone does not
    authorize a recovery on a direct negligence claim against the owner for injuries
    that result from the subsequent negligent operation of the vehicle by a thief,
    joy-rider, or other unauthorized user. See Redd v. Brisbon, 
    113 Ga. App. 23
    ,
    26-27 (147 SE2d 15) (1966) (explaining that the effect of the ruling in Frankel
    v. Cone, 
    214 Ga. 733
     (107 SE2d 819) (1959), which held that former Code Ann.
    § 68-301 (1955) was unconstitutional because it authorized a recovery without
    fault against an automobile’s owner for damages resulting from the negligent
    operation of the vehicle by another “in the prosecution of the business of” the
    vehicle’s owner, “was that mere ownership of an automobile involved in a
    collision may not be made the basis for holding an owner liable for the negligent
    operation of the automobile without showing that the defendant owner was
    guilty of some other negligent act which proximately contributed to the
    plaintiff’s injury” (emphasis supplied)). Cf. Fielder v. Davison, 
    139 Ga. 509
     (2)
    (
    77 SE 618
    ) (2) (1913) (discussing the applicability of “the rules of law touching
    master and servant and the liability of the former for the act of the latter” to a
    claim against the owner of an automobile for damages on account of an injury
    caused by the vehicle while driven by his employee in the scope of his
    employment).
    26 In some keys-left-in-an-unguarded-vehicle cases, even as the Court of
    Appeals affirmed judgment on the pleadings or summary judgment in favor of
    vehicle owners, the court recognized that an owner could be liable if prior
    similar incidents put the vehicle’s owner on notice of a risk that the vehicle
    would be taken. See Butler v. Warren, 
    261 Ga. App. 375
    , 378 (2) (582 SE2d 530)
    (2003) (“[I]f an owner knows that, on previous occasions when the key
    remained in the car, an incompetent driver took it on joy rides, a jury could
    find the owner negligent in subsequently leaving the key in the vehicle.”
    (punctuation and footnote omitted)); Roach, 97 Ga. App. at 571 (“We do not say
    39
    Appeals cases are not binding on this Court, and it is time to
    reaffirm the principle that, in Georgia tort law, the adjudication as
    a matter of law of questions of negligence and proximate cause is “an
    unusual circumstance.” Robinson v. Kroger, 
    268 Ga. 735
    , 739 (1)
    (493 SE2d 403) (1997). Our courts must do more than pay lip service
    to the principle that proximate cause is “generally” or “ordinarily”
    for the jury 27 while in practice making it commonplace to take the
    question of proximate cause away from a jury. 28 See id.; see also
    that if an owner of a vehicle has actual knowledge that on previous occasions
    where he had left the key in a vehicle and the vehicle unattended, an
    incompetent driver had taken the vehicle on joy rides, a jury would not be
    authorized to find the owner negligent in subsequently leaving the keys in the
    vehicle and the vehicle unattended and accessible to the incompetent driver.”).
    27 See Preston v. Natl. Life & Acc. Ins. Co., 
    196 Ga. 217
    , 237 (26 SE2d
    439) (1943) (Questions “as to negligence, proximate cause, and similar matters,
    should ordinarily be submitted to the jury; yet, . . . where the evidence as a
    whole excludes every reasonable inference but one, the court may so rule as a
    matter of law.”); Bennett v. Dept. of Transp., 
    318 Ga. App. 369
    , 370 (734 SE2d
    77) (2012) (“While the issue of proximate cause is generally a question of fact
    for the jury, it may be decided as a matter of law where the evidence is clear
    and leads to only one reasonable conclusion — that defendant’s acts were not
    the proximate cause of the plaintiffs’ injury.” (citations and punctuation
    omitted)).
    28 In addition to the cases cited in Johnson, see Bashlor v. Walker, 
    303 Ga. App. 478
    , 482-483 (1) (b) (693 SE2d 858) (2010); Butler, 261 Ga. App. at
    378 (2); Williams v. Britton, 
    226 Ga. App. 263
    , 263 (485 SE2d 835) (1997); and
    Robinson, 131 Ga. App. at 107-108 (1).
    40
    Atlanta Obstetrics, 
    260 Ga. at 570
    . In two cases cited by the majority,
    Martin v. Six Flags Over Georgia II, 
    301 Ga. 323
    , 332 (II) (A) (801
    SE2d 24) (2017), and Hewitt v. Avis Rent-A-Car System, 912 S2d
    682, 686 (Fla. Dist. Ct. App. 2005), many case-specific circumstances
    informed the inquiry into whether the plaintiff’s injuries were not
    merely possible but were reasonably foreseeable. Among many other
    cases,29 Martin and Hewitt illustrate why assessing foreseeability is
    generally reserved for a jury, and courts should not adjudicate
    proximate cause as a matter of law based on the single fact that a
    third party’s criminal act brought to fruition the risk of harm seeded
    by the defendant’s negligence. 30
    29 See e.g., Sturbridge Partners, Ltd. v. Walker, 
    267 Ga. 785
    , 786-787 (482
    SE2d 339) (1997).
    30 The majority criticizes Hewitt to the extent it “implies that it is
    reasonably foreseeable in every case of car theft that a high-speed chase
    resulting in injuries is a reasonably foreseeable consequence of the theft[.]”
    See, supra, slip op. at *19, fn. 15. While I agree with the majority that Hewitt
    is not binding on this Court, I do not read Hewitt as the majority suggests. In
    Hewitt, the court reversed summary judgment in favor of Avis on the ground
    that reasonable persons could differ as to whether the facts established
    proximate cause based on “the combination of special circumstances that
    exist[ed] in the case at bar,” including previous vehicle thefts from the facility,
    “the absence of any safeguards by management against theft[,]” and “the
    knowledge that Avis had, or should have had, of the harm that often occurs
    41
    I do not believe that the instant cases are among the unusual
    cases in tort law where proximate cause can be adjudicated as a
    matter of law. I respectfully dissent.
    from the careless operation by thieves of stolen vehicles[.]” Hewitt, 912 S2d at
    686. In my view, the reasoning in Hewitt simply reflects that the role of a jury,
    composed of representatives of the community and sitting as the finder of fact,
    requires the use of jurors’ common sense and reasoning. A reasonable jury
    could conclude, as a matter of common sense in the jurors’ judgment, that a
    criminal on the run in a stolen car can be expected to drive in an unsafe
    manner. A court asked to adjudicate proximate cause as a matter of law should
    not impose its own metric of a certain kind and number of prior incidents the
    court considers necessary to create a question of fact for the jury.
    42