MAYNARD v. SNAPCHAT, INC ( 2022 )

In the Supreme Court of Georgia
Decided: March 15, 2022
S21G0555. MAYNARD et al. v. SNAPCHAT, INC.
COLVIN, Justice.
While driving over 100 miles per hour, Christal McGee rear-
ended a car driven by Wentworth Maynard, causing him to suffer
severe injuries. When the collision occurred, McGee was using a
“Speed Filter” feature within Snapchat, a mobile phone application,
to record her real-life speed on a photo or video that she could then
share with other Snapchat users. Wentworth and his wife, Karen
Maynard, sued McGee and Snapchat, Inc. (“Snap”),1 alleging that
Snap had negligently designed Snapchat’s Speed Filter. The trial
court dismissed the design-defect claim against Snap, and a divided
panel of the Court of Appeals affirmed, holding that Snap did not
owe a legal duty to the Maynards because a manufacturer’s duty to
1 The record indicates that Snapchat, Inc. is now known as Snap Inc.
design reasonably safe products does not extend to people injured by
a third party’s intentional and tortious misuse of the manufacturer’s
product. See Maynard v. Snapchat, Inc., 357 Ga. App. 496, 500, 502
(851 SE2d 128) (2020).
On certiorari, we conclude that the Court of Appeals erred. For
the reasons discussed below, a manufacturer has a duty under our
decisional law to use reasonable care in selecting from alternative
designs to reduce reasonably foreseeable risks of harm posed by its
products. When a particular risk of harm from a product is not
reasonably foreseeable, a manufacturer owes no design duty to
reduce that risk. How a product was being used (e.g., intentionally,
negligently, properly, improperly, or not at all) and who was using
it (the plaintiff or a third party) when an injury occurred are
relevant considerations in determining whether a manufacturer
could reasonably foresee a particular risk of harm from its product.
Nevertheless, our decisional law does not recognize a blanket
exception to a manufacturer’s design duty in all cases of intentional
or tortious third-party use. Because the holding of the Court of
2
Appeals conflicts with these principles, and because the Maynards
adequately alleged that Snap could reasonably foresee the
particular risk of harm from the Speed Filter at issue here, we
reverse the judgment of the Court of Appeals and remand for further
proceedings.
1. In their second amended complaint, the Maynards alleged
that, around 10:15 p.m. on September 10, 2015, McGee crashed her
car into the back of Wentworth’s vehicle while driving 107 miles per
hour. According to the Maynards, McGee told her three passengers
right before the crash that she was “just trying to get the car to 100
m.p.h. to post it on Snapchat” using Snapchat’s Speed Filter.
The Maynards asserted a negligence claim and a derivative
loss-of-consortium claim against McGee and Snap, seeking
damages, punitive damages, and litigation expenses. In relevant
part, the Maynards alleged that Snap had negligently designed the
Speed Filter feature of the Snapchat application. Specifically, they
alleged that Snap “owed a duty to use ordinary care in designing . . .
its products, including but not limited to Snapchat’s Speed Filter.”
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“Snap[] breached that duty,” the Maynards alleged, because (1) Snap
“did not remove, abolish, restrict access to, or otherwise use
reasonable care to address the danger created by Snapchat’s Speed
Filter and other products,” (2) Snap’s “design decisions regarding its
Speed Filter and other products [were] unreasonable and negligent,”
and (3) Snap’s “disclaimers [and warnings were] also inadequate,
unreasonable, and knowingly ineffective.” The Maynards further
alleged that Snap had designed its products to “encourage”
dangerous behaviors and could “reasonably foresee[]” that the
“Speed Filter was motivating, incentivizing, or otherwise
encouraging its users to drive at excessive, dangerous speeds in
violation of traffic and safety laws.” Finally, the Maynards alleged
that Wentworth was injured “[a]s a result of [Snap’s] negligence,”
which was “concurrent with McGee’s negligence.”
Snap answered the complaint, attaching copies of its Terms of
Use and a “pop-up warning” that, according to Snap, “a user first
accessing the Snapchat ‘speed filter’ would see.” The Terms of Use
stated that the user agreed not to use Snapchat “for any illegal or
4
unauthorized purpose,” and the warning stated, “Please, DO NOT
Snap and drive.” Snap then moved to dismiss the Maynards’ second
amended complaint for failure to state a claim or, in the alternative,
for judgment on the pleadings.
The trial court granted Snap’s motion, dismissing the
Maynards’ claims without leave to amend for two reasons. First, the
court concluded that Snap owed no legal duty to the Maynards
because Snap did not owe a duty as a manufacturer to design its
product to prevent McGee from driving dangerously or to control
McGee’s conduct. Second, the court concluded that the Maynards
could not establish proximate causation because (a) a driver’s
inattention, not a mobile phone application, causes a driver to wreck
a car, and (b) McGee’s criminal and negligent driving, as reflected
in her May 17, 2018 plea of no contest to serious injury by vehicle,
constituted a superseding and intervening cause that broke the
causal chain. The trial court also granted Snap’s motion for
judgment on the pleadings, concluding that McGee’s violation of
Snap’s Terms of Use and disregard for Snap’s pop-up warning broke
5
the causal chain.
The Court of Appeals granted the Maynards’ application for an
interlocutory appeal, and a divided panel affirmed the trial court’s
determination that Snap did not owe a legal duty to the Maynards.
See Maynard, 357 Ga. App. at 498, 502.2 We granted certiorari to
determine whether the Court of Appeals erred in affirming the
dismissal of the Maynards’ second amended complaint.
2. We review de novo a trial court’s ruling on a motion to
dismiss, “accepting as true all well-pled material allegations in the
complaint and resolving any doubts in favor of the plaintiff.”
Williams v. DeKalb County, 308 Ga. 265, 270 (2) (840 SE2d 423)
(2020) (punctuation omitted). “The existence of a legal duty,” which
can arise by statute or be imposed by decisional law, “is a question
of law for the court.” Rasnick v. Krishna Hospitality, Inc., 289 Ga.
565, 566-567 (713 SE2d 835) (2011).
Because Georgia’s product-liability law is a creature of both
2 The Court of Appeals did not address the trial court’s alternative
grounds for dismissal and judgment on the pleadings.
6
statute and decisional law, there is more than one source for the
duties that manufacturers owe with respect to the design of their
products. By statute, Georgia “imposes strict liability [on
manufacturers] for defective products.” Banks v. ICI Americas, Inc.,
264 Ga. 732, 733 (1) (450 SE2d 671) (1994); see also Johns v. Suzuki
Motor of Am., Inc., 310 Ga. 159, 163 (3) (850 SE2d 59) (2020)
(“[S]trict products liability imposes liability irrespective of
negligence.” (punctuation omitted)). Georgia’s strict-product-
liability statute provides:
The manufacturer of any personal property sold as new
property directly or through a dealer or any other person
shall be liable in tort, irrespective of privity, to any
natural person who may use, consume, or reasonably be
affected by the property and who suffers injury to his
person or property because the property when sold by the
manufacturer was not merchantable and reasonably
suited to the use intended, and its condition when sold is
the proximate cause of the injury sustained.
OCGA § 51-1-11 (b) (1). As we have explained, the phrase “not
merchantable and reasonably suited to the use intended,” as used in
this statute, means that “the manufacturer’s product when sold by
the manufacturer was defective.” Center Chem. Co. v. Parzini, 234
7
Ga. 868, 869 (2) (218 SE2d 580) (1975). There are several ways in
which a product can be “defective,” including by being defectively
designed. See Banks, 264 Ga. at 733 (1) (“There are three general
categories of product defects: manufacturing defects, design defects,
and marketing/packaging defects.”). Accordingly, under Georgia’s
product-liability statute, a manufacturer who sells a product has a
duty to ensure that the product it sells does not have a design defect.
See id.; see also OCGA § 51-1-11 (b) (1).
Similarly, under our decisional law, when designing a product,
a manufacturer has a duty to exercise reasonable care in “selecting
from among alternative product designs” to “reduce[] the
[reasonably] foreseeable risks of harm presented by [a] product.”
Jones v. NordicTrack, Inc., 274 Ga. 115, 118 (550 SE2d 101) (2001).
Indeed, it has been a longstanding principle of our case law
regarding allegedly defective product designs that a designer’s duty
extends only to reasonably foreseeable risks of harm. See Richmond
& D.R. Co. v. Dickey, 90 Ga. 491, 492-493 (2) (16 SE 212) (1892)
(holding that a railroad company was “not required by law” to
8
exercise the “degree of diligence” necessary to reduce the risk of
injury from “a defect in [a flat-car] brake,” which allegedly had an
“unnecessarily long” bolt, because “no other servant of this company
ha[d] ever before been injured as the plaintiff was, and there was no
reason whatever for apprehending that such an injury was in the
least likely to occur”). 3
3 In this regard, the duty owed by a manufacturer charged with negligent
design is similar in scope to the duty owed by defendants charged with many
other types of negligent conduct, which is likewise generally limited to
reasonably foreseeable risks of harm. See, e.g., Martin v. Six Flags Over
Georgia II, L.P., 301 Ga. 323, 328 (II) (801 SE2d 24) (2017) (A landowner’s duty
to protect invitees from third-party criminal attacks “extends only to
foreseeable criminal acts.” (emphasis in original; citation and punctuation
omitted)); Steagald v. Eason, 300 Ga. 717, 717, 719-720 (797 SE2d 838) (2017)
(There is no duty to restrain a vicious or dangerous dog under OCGA § 51-2-7
unless “the owner or keeper has reason to know of the dog’s propensity to do
harm of the type which it inflicts,” meaning that the owner or keeper knows of
“at least one incident that would cause a prudent person to anticipate the
actual incident that caused the injury.” (emphasis supplied; citations and
punctuation omitted)); Thurman v. Applebrook Country Dayschool, Inc., 278
Ga. 784, 785 (1) (604 SE2d 832) (2004) (“[A] person who undertakes the control
and supervision of a child . . . has [a] duty to use reasonable care to protect the
child from . . . . reasonably foreseeable risk of harm.” (emphasis in original;
citation and punctuation omitted)); Munroe v. Universal Health Servs., Inc.,
277 Ga. 861, 863 (1) (596 SE2d 604) (2004) (“[A] defendant employer has
a duty to exercise ordinary care not to hire or retain an employee the employer
knew or should have known posed a risk of harm to others where it is
reasonably foreseeable from the employee’s ‘tendencies’ or propensities that the
employee could cause the type of harm sustained by the plaintiff.” (emphasis
supplied)); Southeastern Stages, Inc. v. Stringer, 263 Ga. 641, 643 (437 SE2d
315) (1993) (“[A] common carrier is not required to take measures to protect its
9
Because a manufacturer may owe a design duty under
Georgia’s product-liability statute or under this State’s decisional
law, a plaintiff injured by a defectively designed product can pursue
a claim against a manufacturer under either a statutory strict-
liability theory or a decisional-law negligence theory or both. See id.
at 117 (noting that defective-design claims can be brought based on
negligence or strict liability). Here, the Maynards pursued only a
negligence theory of design defect against Snap.
When a plaintiff alleges that a manufacturer defectively
designed a product, the same test is used to assess breach of the
manufacturer’s design duty – that is, “whether a product was
defective” for purposes of a strict-liability claim or “whether the
passengers from the intentional misconduct of third persons until something
occurs to put the carrier on notice that such conduct might be reasonably
anticipated. To establish reasonable foreseeability, more than the mere
possibility of an occurrence must be shown[.]” (emphasis supplied; citation
omitted)); Gregory v. Johnson, 249 Ga. 151, 151, 155 (289 SE2d 232) (1982) (A
landowner has a duty only “to exercise reasonable care to
prevent foreseeable injury” from an “attractive nuisance” on the premises.
(emphasis in original)); Ellington v. Tolar Const. Co., 237 Ga. 235, 238 (III)
(227 SE2d 336) (1976) (“Negligence consists of exposing another to whom one
owes a duty . . . to a foreseeable unreasonable probability of harm.” (emphasis
supplied)).
10
manufacturer’s conduct was reasonable” for purposes of a negligence
claim. Banks, 264 Ga. at 735 n.3 (1). Under either theory of
recovery, the factfinder performs a “risk-utility analysis,” assessing
“the reasonableness of choosing from among various alternative
product designs” by asking whether “the risk of harm outweighs the
utility of a particular design” to determine whether “the product is
not as safe as it should be.” Id. at 734-736 & n.3 (1) (punctuation
omitted).4 Because “negligence principles” underlying the risk-
4 Although this Court has said that the risk-utility test requires a fact-
intensive inquiry for which “no finite set of factors can be considered
comprehensive or applicable under every factual circumstance,” we have
identified “a non-exhaustive list of general factors” that might be relevant in
design-defect cases. Banks, 264 Ga. at 736 (1). These factors include:
the usefulness of the product; the gravity and severity of the
danger posed by the design; the likelihood of that danger; the
avoidability of the danger, i.e., the user’s knowledge of the product,
publicity surrounding the danger, or the efficacy of warnings, as
well as common knowledge and the expectation of danger; the
user’s ability to avoid danger; the state of the art at the time the
product is manufactured; the ability to eliminate danger without
impairing the usefulness of the product or making it too expensive;
. . . the feasibility of spreading the loss in the setting of the
product’s price or by purchasing insurance[;] . . . the feasibility of
an alternative design; the availability of an effective substitute for
the product which meets the same need but is safer; the financial
cost of the improved design; . . . the adverse effects from the
alternative[;] . . . the appearance and aesthetic attractiveness of
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utility analysis are used to determine breach of a manufacturer’s
statutory and decisional-law duties in many design-defect cases, we
have noted that there is often significant “overlap” between strict-
liability and decisional-law negligence claims premised on design
defects. Id. at 735 n.3 (1); but see id. (noting that we have never
“conclude[d] definitively that [strict-liability and negligence]
theories merge in design defect cases”).
In addition to proving that a product was defectively designed,
a plaintiff seeking to hold a manufacturer liable for a design defect
must show that the defect proximately caused the plaintiff’s injury.
See Jones, 274 Ga. at 117 (“[A] manufacturer [can] be held liable in
negligence or strict liability for injuries proximately caused by [a
defectively designed] product.”); OCGA § 51-1-11 (b) (1) (providing
that a product defect must be “the proximate cause of the injury
sustained”). “Proximate cause is that which, in the natural and
the product; its utility for multiple uses; the convenience and
extent of its use . . . ; and the collateral safety of a feature other
than the one that harmed the plaintiff.
Id. at 736 n.6 (1).
12
continuous sequence, unbroken by other causes, produces an event,
and without which the event would not have occurred.” Johnson v.
Avis Rent A Car Sys., LLC, 311 Ga. 588, 592 (858 SE2d 23) (2021)
(citation and punctuation omitted).
A breach of a duty constitutes a proximate cause of an injury
only if the injury is the “probable” result of the breach, “according to
ordinary and usual experience,” as opposed to “merely [a] possible”
result of a breach, “according to occasional experience.” Id. (citation
and punctuation omitted). We have explained that
[i]t is important to recognize that “probable,” in the rule
as to causation, does not mean “more likely than not” but
rather “not unlikely”; or, more definitely, “such a chance
of harm as would induce a prudent man not to run the
risk; such a chance of harmful result that a prudent man
would foresee an appreciable risk that some harm would
happen.”
Id. (citation and punctuation omitted); see, e.g., Blakely v. Johnson,
220 Ga. 572, 576-577 (140 SE2d 857) (1965) (holding that making
loud noises at a service station to attract the attention of potential
customers was not a proximate cause of a motorist collision because
“the probable consequence of [the employees’] acts” was not “that a
13
passing motorist would negligently disregard his own safety because
of their advertising acts, and that such motorist would violate traffic
laws and cause injuries to third persons”).
Further, under “the well-established doctrine of intervening
causes,” a defendant’s breach of a duty does not constitute a
“proximate cause” of a plaintiff’s injury when
there has intervened between the act of the defendant and
the injury to the plaintiff, an independent act or omission
of someone other than the defendant, which was
not foreseeable by [the] defendant, was not triggered by
[the] defendant’s act, and which was sufficient of itself to
cause the injury.
City of Richmond Hill v. Maia, 301 Ga. 257, 259 (1) (800 SE2d 573)
(2017) (emphasis in original; citation and punctuation omitted); see
also Jordan v. Everson, 302 Ga. 364, 365-366 (806 SE2d 533) (2017)
(holding that a third party’s intervening and independent act need
not be “wrongful or negligent” to break the causal chain); Goldstein,
Garber & Salama, LLC v. J.B., 300 Ga. 840, 841 (1) (797 SE2d 87)
(2017) (“[T]his [intervening-cause] rule does not insulate the
defendant if the defendant had reasonable grounds for
14
apprehending that such [an] act [of a third party] would be
committed.” (citation and punctuation omitted)).
As shown by the above discussion, considerations regarding
foreseeability are intertwined with questions of duty, breach, and
proximate causation in negligent-design cases. When determining
whether a manufacturer owes a decisional-law design duty with
respect to a particular risk of harm posed by a product, the question
is whether that particular risk was reasonably foreseeable. See
Jones, 274 Ga. at 118. Whether a manufacturer breached its design
duty turns on whether it “failed to adopt a reasonable, safer design
that would have reduced the foreseeable risks of harm presented by
the product.” Banks, 264 Ga. at 736 n.4 (1) (citation and punctuation
omitted). Finally, the proximate-cause inquiry asks whether “a
prudent [manufacturer] would foresee an appreciable risk that,” as
a result of an unreasonable design decision, “some harm would
happen” “according to ordinary and usual experience.” Johnson,
311 Ga. at 592 (citation and punctuation omitted).
3. As noted in Division 2 above, only reasonably foreseeable
15
risks of harm posed by a product trigger a manufacturer’s duty to
use reasonable care in selecting from alternative designs under our
decisional law. See Jones, 274 Ga. at 118. Applying that standard,
the Maynards adequately alleged at the motion-to-dismiss stage
that Snap owed Wentworth a design duty with respect to the
particular risk of harm at issue here – namely, injury to a driver
resulting from another person’s use of the Speed Filter while driving
at excess speed.
Specifically, the Maynards alleged that Snap could reasonably
foresee that its product design created this risk of harm based on,
among other things, the fact that Snap knew that other drivers were
using the Speed Filter while speeding at 100 miles per hour or more
as part of “a game,” purposefully designed its products to encourage
such behavior, knew of at least one other instance in which a driver
who was using Snapchat while speeding caused a car crash, and
warned users not to use the product while driving. The Maynards
further alleged that, “[o]nce downloaded, Snapchat’s software
continues to download and install upgrades, updates, or other new
16
features” from Snap, meaning that the Maynards may be able to
introduce evidence showing that Snap continued developing its
product and released new versions of the software between the
initial launch of the Speed Filter and the date of Wentworth’s
accident, after obtaining real-world information about how the
Speed Filter was in fact being used. Given these allegations, we
cannot say as a matter of law at the motion-to-dismiss stage that the
Maynards could not introduce evidence that, when designing the
Speed Filter, Snap could reasonably foresee that the product’s
design created a risk of car accidents like the one at issue here,
triggering a duty for Snap to use reasonable care in designing the
product in light of that risk. See Collins v. Athens Orthopedic Clinic,
P.A., 307 Ga. 555, 560 (2) (a) (837 SE2d 310) (2019) (noting that a
motion to dismiss for failure to state a claim cannot be granted
unless “the plaintiff would not be entitled to relief under any state
of provable facts asserted in support of the allegations in the
complaint and could not possibly introduce evidence within the
framework of the complaint sufficient to warrant a grant of the relief
17
sought” (punctuation omitted)); see also Lemmon v. Snap, Inc., Case
No. CV 19-4504-MWF (KSX), 2019 WL 7882079, at *7 (C.D. Cal. Oct.
30, 2019) (holding that plaintiffs asserting a car-crash-related
wrongful-death claim against Snap “sufficiently alleged a duty”
owed by Snap because the plaintiffs’ allegation that “[car] accidents
ha[d] occurred as a result of users attempting to capture [a 100
m.p.h.] Snap” as part of a “game” prevented the court from
“determin[ing] that the harm from the Speed Filter was not
foreseeable as a matter of law”). Cf. Sturbridge Partners, Ltd. v.
Walker, 267 Ga. 785, 787 (482 SE2d 339) (1997) (“[E]vidence of the
prior burglaries was sufficient to give rise to a triable issue as to
whether or not Sturbridge had the duty to exercise ordinary care to
safeguard its tenants against the foreseeable risks posed by the
prior burglaries.”). 5
4. The Court of Appeals majority opinion acknowledged the
5 We take no position as to whether summary judgment might be granted
on this point or on other elements of the Maynards’ claim, after the parties
have presented evidence regarding the foreseeability of risks posed by the
product and other issues.
18
general framework for alleging and assessing negligent-design
claims under our decisional law, which we set out in Division 2
above. Specifically, the majority noted that “manufacturers have a
duty to exercise reasonable care in manufacturing their products so
as to make products that are reasonably safe for intended or
foreseeable uses,” and that “the risk-utility balancing test . . . [i]s
the test for negligence [i.e., breach] in a design defect case such as
this one.” Maynard, 357 Ga. App. at 499-500 (citations and
punctuation omitted). Nevertheless, the majority concluded that a
manufacturer’s duty to use reasonable care to design reasonably
safe products “does not extend to the intentional (not accidental)
misuse of the product in a tortious way by a third party.” Id. at 500.
The majority did not cite any authority directly supporting this legal
proposition, and the dissenting opinion asserted that the majority
had “creat[ed] new law” in conflict with well-established principles
of product-liability law. Id. at 504 (McFadden, C.J., dissenting). We
agree with the dissent that established principles of Georgia law do
not support the majority’s holding with respect to decisional-law
19
negligent-design claims. Indeed, our decisional law provides no
basis for concluding that (1) intentional misuse, (2) third-party use
of a product, or (3) third-party tortious use of a product necessarily
negates a manufacturer’s duty to use reasonable care to reduce
reasonably foreseeable risks from its products. Rather, as described
in Division 2 above, a manufacturer’s design duty for purposes of a
negligent-design claim extends to all reasonably foreseeable risks
posed by a product.
(a) First, there is no blanket intentional-misuse exception to a
manufacturer’s design duty under Georgia decisional law. The
Court of Appeals majority relied on our decision in Jones to conclude
that, although an accidental misuse of a product could result in
manufacturer liability, an intentional misuse of a product could not.
See Maynard, 357 Ga. App. at 500 & n.11 (citing Jones, 274 Ga. at118 for support by comparison). But Jones actually contradicts this
proposition, as that decision clarified that a manufacturer may have
a design duty to reduce foreseeable risks from a product regardless
of how the product was being used or whether it was being used at
20
all.
In Jones, a plaintiff who was injured “when she fell against [a]
ski exerciser” that was not in use at the time filed design-defect
claims against the manufacturer in federal court based on strict
liability, negligence, and failure to warn. Jones, 274 Ga. at 116. The
federal district court concluded that Georgia design-defect claims
cannot “arise [absent] some use of the product” and granted the
defendant’s motion for judgment on the pleadings. Id. The United
States Court of Appeals for the Eleventh Circuit then certified a
question to this Court, asking whether a product needed to be “in
use at the time of injury for a [manufacturer] to be held liable for
defective design.” Id. at 115. We answered the question in the
negative, holding that “use” was not “a predicate to liability.” Id. at
117-118. Because “the focus [of a design-defect claim] remains on
the foreseeability of the risk of harm or the danger involved,” we
explained, it was “wholly unnecessary” to engage in the difficult task
of “characteriz[ing]” or “defining” the “type of use” of a product as,
for example, “in use,” “misuse, unintended use, or abnormal use.”
21
Id. at 117-118 & n.9 (punctuation omitted). “The ‘heart’ of a design
defect case,” we said, was instead whether a manufacturer had
breached its duty to “reduce[] the foreseeable risks of harm
presented by [a] product” by “fail[ing] to adopt a reasonable
alternative design.” Id. at 118.
Under Jones, then, regardless of how a product was being used
when an injury occurred – whether it was being used properly,
improperly, intentionally, negligently, or not at all – a manufacturer
may owe a design duty to an injured person. See id. at 117-118. As
explained above in Division 2, a manufacturer has a statutory duty
to ensure that products it sells are not defectively designed, see
OCGA § 51-1-11 (b) (1), and a duty under our decisional law to use
reasonable care to reduce foreseeable risks of harm from a product
when selecting from alternative designs, see Jones, 274 Ga. at 117-
118. Thus, Georgia law does not recognize a blanket exception to a
manufacturer’s design duty in all cases of intentional misuse. See
Jones, 274 Ga. at 117-118; Crosby v. Cooper Tire & Rubber Co., 240
Ga. App. 857, 861 (3) (b) (524 SE2d 313) (1999) (“Product misuse
22
d[oes] not relieve the manufacturer from liability for a defective
product when such misuse was known by the manufacturer or was
reasonably foreseeable by the manufacturer, as alleged in this
case.”), rev’d in part on other grounds, 273 Ga. 454 (543 SE2d 21)
(2001); Ford Motor Co. v. Stubblefield, 171 Ga. App. 331, 335-336 (2)
(319 SE2d 470) (1984) (rejecting an argument that product “misuse”
relieved an automobile manufacturer of its “legal duty” to reduce a
foreseeable risk of injury from “a defect which causes injury when
activated by a foreseeable collision”).
(b) Second, the Court of Appeals majority erred to the extent
that it concluded that a manufacturer cannot ever owe a design duty
to an injured person if the person was injured by a third party’s use
of its product. See Maynard, 357 Ga. App. at 499-500 (highlighting
that the Maynards’ claim was “predicated on McGee’s conduct”).
Under Georgia law, a manufacturer may owe a design duty to an
injured person regardless of who – the injured person or a third
party – was using the defectively designed product when the injury
occurred. “The plain language of the [strict-product-liability]
23
statute extends manufacturer liability not only to those who may
use the property, but also to those persons who may ‘consume’ the
property or ‘reasonably be affected’ by it.” Jones, 274 Ga. at 117.
Similarly, under our decisional law regarding negligent design, a
manufacturer may be liable for a plaintiff’s injury whether the
injury was caused by the plaintiff’s use or by a third party’s use of a
defectively designed product. See, e.g., Certainteed Corp. v. Fletcher,
300 Ga. 327, 327-328 (1) (794 SE2d 641) (2016) (concluding that,
where a plaintiff was injured by laundering the clothing of a third
party who had worked with a manufacturer’s asbestos-laden water
pipes, the manufacturer’s design duty under Georgia decisional law
extended to the plaintiff); Ogletree v. Navistar Int’l Transp. Corp.,
271 Ga. 644, 644-645 (522 SE2d 467) (1999) (reversing a trial court’s
grant of judgment notwithstanding the verdict to a defendant
manufacturer after a jury found the manufacturer liable for
negligently designing a fertilizer spreader truck without a back-up
alarm that killed the plaintiff’s husband while being driven by a
third party); Ford Motor Co., 171 Ga. App. at 335-336 (2) (“[A]n
24
automobile manufacturer may be held liable for negligently
producing a vehicle with a defect which causes injury when
activated by a foreseeable collision [caused by a third party].”).
The rationale offered by the Court of Appeals majority for
concluding that a manufacturer could never be held liable for a third
party’s use of a defectively designed product is unpersuasive. The
majority concluded that, even if Snap owed a duty to design a
reasonably safe product, that duty did not extend to people injured
by a third party’s use of the product because Georgia does not
recognize a general duty to the whole world or a general duty to
control a third person’s conduct. See Maynard, 357 Ga. App. at 499-
500. The majority further concluded that the Maynards sought to
“impos[e] a duty on Snap[] to control or avoid McGee’s allegedly
tortious conduct” because the Maynards alleged that Snapchat’s
design encouraged misuse. Id. This reasoning, however, relied upon
general negligence principles inapplicable to the Maynards’ product-
liability claim and misconstrued the Maynards’ allegations.
It is true that Georgia decisional law ordinarily does not
25
recognize a “general legal duty to all the world not to subject others
to an unreasonable risk of harm,” Dept. of Labor v. McConnell, 305
Ga. 812, 816 (3) (a) (828 SE2d 352) (2019) (citation and punctuation
omitted), or a general “duty to control the conduct of third persons
to prevent them from causing physical harm to others,” Bradley Ctr.,
Inc. v. Wessner, 250 Ga. 199, 201 (1) (296 SE2d 693) (1982) (lead
opinion), disapproved of on other grounds by McConnell, 305 Ga. at
815-816; see also Stanley v. Garrett, 356 Ga. App. 706, 710 (1) (848
SE2d 890) (2020). But the Maynards did not allege that Snap
breached a general duty to the whole world. Rather, the Maynards
alleged that Snap owed a duty under our decisional law “to use
ordinary care in designing . . . its products” to reduce reasonably
foreseeable “danger created by Snapchat’s Speed Filter.”
Nor did the Maynards’ allegations regarding “encouragement”
purport to impose a new type of duty on Snap as a manufacturer to
“control” users’ conduct. The Maynards alleged that Snap had
“purposefully designed its product to encourage” dangerous use of
the product rather than “address[ing] the danger created by [its]
26
Speed Filter,” and that Snap could “reasonably foresee[]” that the
“Speed Filter was motivating, incentivizing, or otherwise
encouraging its users to drive at excessive, dangerous speeds in
violation of traffic and safety laws,” given what it knew about how
users were in fact using the application. These allegations simply
supported the Maynards’ claim that (1) the particular risk of harm
was reasonably foreseeable, triggering Snap’s design duty, (2) Snap
breached its design duty under the risk-utility analysis, and (3)
Snap’s breach proximately caused Wentworth’s injuries. See Jones,
274 Ga. at 118 (noting that a design duty extends to “foreseeable
risks”); Banks, 264 Ga. at 736 n.6 (1) (noting that the likelihood of
the danger is a factor relevant to the risk-utility analysis, which is
an analysis of breach); see also Johnson, 311 Ga. at 592 (noting that
proximate causation turns on whether the consequence of a breach
is a foreseeable result “according to ordinary and usual experience”
(punctuation omitted)). We discern no allegation that Snap had a
27
duty to “control” McGee’s conduct.6
In short, the Maynards asserted a conventional design-defect
claim based on the ordinary design duty recognized under our
decisional law, a breach of that duty, and an injury proximately
caused by the breach. See Jones, 274 Ga. at 118 (addressing the
duty element of a decisional-law design-defect claim); Banks, 264
Ga. at 734-735 (1) (discussing breach of a design duty under the risk-
utility analysis); Ontario Sewing Mach. Co., Ltd. v. Smith, 275 Ga.
683, 687 (572 SE2d 533) (2002) (discussing the proximate-cause
element of a design-defect claim); Maynard, 357 Ga. App. at 503
(McFadden, C.J., dissenting) (noting that the Maynards’ allegations
“set out a substantively conventional design-defect claim”).
(c) Third, although it did not cite any supporting authority, the
Court of Appeals majority appeared to conclude that a manufacturer
can never have a duty to use reasonable care in designing its
6 Accordingly, we need not address the Court of Appeals majority’s
conclusion that public policy considerations do not favor imposing a new duty
upon manufacturers to “control” the conduct of product users. See Maynard,
357 Ga. App. at 500-502.
28
products if a third party used a product intentionally and tortiously.
See Maynard, 357 Ga. App. at 500. There is no support for this
proposition in our decisional law, which appears to have never
squarely addressed the issue. To the extent that our precedent has
any bearing on this issue, however, it suggests the opposite – that a
manufacturer may have a design duty, even when an injury is
caused by third-party tortious use of a product. See Pearson v.
Tippmann Pneumatics, Inc., 281 Ga. 740, 740-741, 744 (3) (642 SE2d
691) (2007) (holding in the context of a proximate-cause analysis
that both a third party, who tortiously fired a paintball gun at the
plaintiff’s eye while mistakenly believing the safety mechanism was
engaged, and the paintball-gun manufacturer, who allegedly
designed the safety mechanism with a defective “safe” indicator,
could be liable for the resulting injury).
(d) Contrary to the opinion of the Court of Appeals majority,
our decisional law does not recognize a blanket exception to a
manufacturer’s design duty in all cases of intentional or tortious
third-party product misuse. Nevertheless, we emphasize that
29
intentional or tortious third-party misuse may be an important
consideration in determining whether a manufacturer owes a
decisional-law design duty in a particular case, whether the
manufacturer breached that duty, and whether the manufacturer’s
breach was a proximate cause of the resulting injury. As in other
areas of the law where a defendant’s duty extends only to reasonably
foreseeable risks, the likelihood and nature of a third party’s use of
a product may be relevant in determining whether the particular
risk of harm from a product was reasonably foreseeable, and thus
whether a manufacturer owed a decisional-law design duty to avoid
that risk in a particular case. Cf. Doe v. Prudential-Bache/A.G.
Spanos Realty Partners, L.P., 268 Ga. 604, 605-606 (492 SE2d 865)
(1997) (concluding that, although “questions of foreseeability”
underlying a landlord’s “duty to protect tenants from the
[foreseeable] criminal attacks of third parties” are “generally for a
jury,” the evidence of foreseeability on summary judgment could not
support a finding that the landlord owed a duty to the victim of a
criminal attack). Third-party product use may also be relevant in
30
determining whether a manufacturer breached its design duty if, for
example, danger from such use was so unlikely as to render
reasonable a manufacturer’s decision not to address it. See Banks,
264 Ga. at 736 n.6 (1) (noting that a relevant factor in the risk-utility
analysis is the likelihood of a danger). Finally, the likelihood and
nature of a third party’s tortious product use may be relevant in
determining whether a manufacturer’s breach can be considered a
proximate cause of the injury or whether, under the doctrine of
intervening causes, the third party’s conduct should be deemed the
sole proximate cause of the injury. See Johnson, 311 Ga. at 593.
5. Snap and its amici curiae argue that, to the extent that our
decisional law does not recognize an exception to a manufacturer’s
design duty in every case of intentional, tortious product misuse,
Georgia law would be an outlier among American jurisdictions,
imposing a significantly greater scope of liability on manufacturers
for design defects. We acknowledge that some jurisdictions have
held that manufacturers do not owe a design duty in specific cases
of intentional, tortious product misuse. Nevertheless, the cases on
31
which Snap and its amici curiae rely do not demonstrate that
manufacturers face significantly greater risk of liability under
Georgia decisional law than under the law of other jurisdictions.
This is so because the legal principles underlying the duty, breach,
and proximate-cause elements of a negligent-design claim set out in
Division 2 above collectively address the significant considerations
other jurisdictions have relied upon in concluding that
manufacturers owe no design duty in particular cases of intentional,
tortious product misuse. In other words, Snap and its amici curiae
have not shown that the design-defect claims involving intentional,
tortious product misuse that other jurisdictions rejected for lack of
duty would fare markedly better under Georgia law.
The primary case on which Snap and its amici curiae rely,
Modisette v. Apple Inc., 30 Cal. App. 5th 136 (241 Cal. Rptr. 3d 209)
(2018), illustrates this point well. There, the California Court of
Appeals primarily relied on a proximate-cause analysis to conclude
at the motion-to-dismiss stage that, for purposes of a California
negligent-design claim, Apple did not have a duty as a cell-phone
32
manufacturer to design a phone “in such a manner that a user is
incapable of using it while driving.” Id. at 151-152 (II) (B).
Specifically, the court concluded that there was not a close
connection between Apple’s design choices and the injury suffered
because “[i]t was [the driver’s] conduct of utilizing FaceTime while
driving at highway speed that directly placed the [plaintiffs] in
danger,” “[n]othing that Apple did induced [the driver’s] reckless
driving,” and the court was not “willing to make a
baseline assumption that iPhone owners will ordinarily use their
phones in a dangerous manner while driving.” Id. at 147-148 (II) (B)
(citation and punctuation omitted). 7
Although Modisette characterized this reasoning as an aspect
of its “duty” analysis when addressing the plaintiffs’ negligent-
7 Notably, unlike Modisette, where there was no allegation that Apple
had induced reckless driving or that drivers ordinarily engaged in dangerous
phone use while driving, the Maynards alleged here that Snap “knew or should
have known that its Speed Filter was motivating, incentivizing, or otherwise
encouraging its users to drive at excessive, dangerous speeds in violation of
traffic and safety laws,” that “many of its users” were using the Speed Filter
as part of “a game” to capture photos of them driving 100 miles per hour, and
that Snap had in fact “purposefully designed its products to encourage such
behavior[].”
33
design claim, the court used the same reasoning to reject the
plaintiffs’ materially identical California strict-liability design-
defect claim for lack of proximate causation. Unlike the negligent-
design claim, the court explained, the plaintiffs’ “claims against
Apple for strict products liability . . . d[id] not require a showing that
Apple owed the [plaintiffs] a duty of care” because a duty was
imposed by California decisional law. Id. at 152 (II) (C).
Nevertheless, following the same “duty” analysis it had conducted
with respect to the negligence claim, the court concluded that the
strict-liability claim failed for lack of proximate causation. See id.
at 153-154 (II) (C). Specifically, the court held that designing the
cell phone without lock-out technology did not proximately cause the
plaintiffs’ injuries because it was the driver who had “caused the
[plaintiffs’] injuries when he crashed into their car while he willingly
diverted his attention from the highway,” and the product design
“did nothing more than create the condition that made Plaintiffs’
injuries possible.” Id. Thus, even Snap’s best example of a case
holding that a manufacturer did not have a design duty in a specific
34
case of intentional misuse demonstrates that failing to recognize a
per se duty exception in such cases does not necessarily expose a
manufacturer to greater liability: California’s proximate-cause
requirement, a version of which also applies under Georgia law,
served as an independent basis for rejecting a design-defect claim on
a motion to dismiss.
Notably, in concluding that a manufacturer should owe no
design duty in particular cases of product misuse, other cases on
which Snap relies likewise focused on considerations that would be
highly relevant to a Georgia proximate-cause analysis. See, e.g.,
Durkee v. C.H. Robinson Worldwide, Inc., 765 FSupp.2d 742, 750
(W.D.N.C. 2011) (concluding, on a motion to dismiss, that the
manufacturer of a texting system in a driver’s truck did not owe any
design duty to injured plaintiffs in another vehicle because “[t]he
alleged accident in this case was caused by the driver’s inattention
[while using the texting system], not any element of the design or
manufacture of the system that has been alleged”), aff’d sub
nom. Durkee v. Geologic Solutions, Inc., 502 Fed. Appx. 326 (4th Cir.
35
2013)8; Estate of Doyle v. Sprint/Nextel Corp., 248 P3d 947, 951 (Ok.
Civ. App. 2010) (holding at the motion-to-dismiss stage that cell-
phone manufacturers did not owe a duty to warn of the danger of
using a cell phone while driving because “it is not necessarily
foreseeable that [cell-phone use] will cause a collision or
unreasonably endanger a particular class of persons,” and “[i]t is not
reasonable to anticipate injury every time a person uses a cellular
phone while driving”); Halbrook v. Honda Motor Co., Ltd., 569
NW2d 836, 839-840 (II) (B), 840 (II) (C) (Mich. App. 1997) (holding,
based on the pleadings, that “an automobile manufacturer’s duty of
reasonable care does not extend to reducing the speed and
8 In concluding that the manufacturer did not have a duty to design its
texting system to prevent use while traveling at interstate highway speeds,
Durkee relied on two additional rationales that we find unpersuasive. First,
the court noted that North Carolina law did not recognize a duty owed by
manufacturers to non-users of a product. See Durkee, 765 FSupp.2d at 748,
752. As explained in Divisions 2 and 4 above, Georgia law is to the contrary.
Second, the court concluded that, “[i]f manufacturers or designers of products
had a legal duty to third parties to anticipate improper use of their products[,]
then no product that would potentially distract a driver could be marketed.”
Id. at 749. Durkee’s causation analysis discussed above, however,
demonstrates that this overbroad statement is untrue, as manufacturers are
not liable for injuries not proximately caused by an alleged defect, and the risk-
utility analysis also addresses this concern.
36
acceleration capabilities of its vehicles” because it is “not certain
that a motorcycle designed to travel in excess of the speed limit and
accelerate quickly will cause injury to others,” “[t]he risk of harm is
dependent, in part, on the way the driver handles the vehicle,”
injuries might not be averted “[e]ven if vehicles were designed to
travel no faster than the maximum highway speed limit,” and the
product design “did not cause [the driver] to disobey the law”).9 One
case on which Snap relies even skipped the duty analysis entirely
and dismissed a design-defect claim involving intentional misuse
based solely for lack of causation. See Meador v. Apple, Inc., 911
F3d 260, 263 (I), 267 (III) (5th Cir. 2018) (affirming the dismissal of
a design-defect claim alleging a duty to implement lock-out features
on a cell phone because a “neurobiological compulsion to engage in
texting behavior” triggered by receipt of a text message was not a
9 Although Halbrook also noted that motor vehicle manufacturers were
not in the best position to assume the costs of litigation and liability for
“careless misuse of their product by negligent drivers” and that the court was
“not willing to hold them liable for the consumers’ misuse of their products,”
Halbrook, 569 NW2d at 840 (II) (B), 840 (II) (C), there is no indication that the
result of the case would have been different had the court relied solely on
proximate-cause-related considerations.
37
substantial factor in causing a vehicular collision and therefore
“could not be a cause in fact of the injuries”).
Similarly, Snap and its amici curiae rely upon cases that
performed what might be characterized as a Georgia risk-utility
“breach” analysis in reaching a conclusion on summary judgment
that a manufacturer did not have a “duty” in certain cases of
intentional misuse. In Elsroth v. Johnson & Johnson, 700 FSupp.
151 (S.D.N.Y. 1988), for example, the court held that the
manufacturer of Tylenol gelatin capsules did not have a “duty” to
use a more tamper-resistant design in part because it was
impossible to make over-the-counter drugs tamper-proof, and the
FDA had concluded that it was not unreasonable to sell gelatin
capsules packaged in tamper-resistant packaging. See id at 164-165
(II) (B) (2) (b).10
10 Elsroth also asserted that forcing drug manufacturers to design their
products “as to anticipate and frustrate criminal tampering” would be “an
unprecedented extension of the common law.” Elsroth, 700 FSupp. at 164 (II)
(B) (2) (b). This was so, the court implied, because applying such a principle in
other cases would cause absurd results contrary to established law:
38
Snap and its amici curiae also cite at least one case that,
consistent with our decisional law regarding design duties,
concluded that no design duty was owed because the particular type
of intentional, tortious product misuse at issue was so unlikely that
the particular risk of harm from the product was not reasonably
foreseeable. See, e.g., Port Auth. of New York & New Jersey v.
Arcadian Corp., 189 F3d 305, 315 (II) (E) (3d Cir. 1999) (holding at
the motion-to-dismiss stage that a manufacturer had no duty to
design its fertilizer products to be less capable of incorporation into
explosive devices because, among other things, terrorists’
Automobile manufacturers are not liable to those burglarized
when automobiles are used to effectuate burglaries; telephone
companies are not liable to those defrauded when the telephone
lines are used to perpetrate fraudulent schemes; and handgun
manufacturers are not liable to those injured when handguns are
used to inflict criminal harm.
Id. Notably, however, our approach to design-defect claims would not
necessarily imply that a manufacturer would be liable in such cases. As
discussed in Divisions 2, 3, and 4 above, to establish that a manufacturer has
a decisional-law design duty in a particular case, a plaintiff must show that
the manufacturer could reasonably foresee that the product design posed the
particular risk of harm at issue in the case. Further, a plaintiff must show
breach and proximate causation.
39
“alteration and misuse of [the manufacturer’s] fertilizer products
were not objectively foreseeable”).11
Thus, we are unpersuaded that our decisional law regarding
the design duty owed by manufacturers is out of step with other
American jurisdictions. Categorizing certain considerations as
relevant to breach or proximate causation, rather than duty, does
not render our decisional law markedly different than that of the
jurisdictions on which Snap and its amici curiae rely. 12
11 Other cases cited by Snap and its amici curiae are unpersuasive as
they did not address design-defect claims. See, e.g., Williams v. Cingular
Wireless, 809 NE2d 473, 475, 479 (I) (D) (Ind. Ct. App. 2004) (holding that
Cingular Wireless had no duty not to furnish a cell phone to a third party who
later caused a car accident while using the phone); Ely v. Gen. Motors Corp.,
927 SW2d 774, 782 (Tex. App. 1996) (holding that a manufacturer had not
breached a fiduciary duty to the public by advertising that its automobile could
exceed the speed limit).
We note that Snap also cites for support Schemel v. General Motors
Corp., 384 F2d 802 (7th Cir. 1967), which relied on Evans v. General Motors
Corp., 359 F2d 822, 824 (7th Cir. 1966), to hold that an automobile
manufacturer sued for negligently designing an automobile capable of
speeding was “not bound to anticipate and guard against grossly careless
misuse of his product by reckless drivers.” Schemel, 384 F2d at 804-805.
Schemel, however, was later overruled “[i]nsofar as the decision in
Schemel rests on Evans,” Huff v. White Motor Corp., 565 F2d 104, 106 n.1 (II)
(7th Cir. 1977), and it is unclear to what extent, if any, the United States Court
of Appeals for the Seventh Circuit continues to consider Schemel good law.
12 It is unsurprising to find that courts do not all analyze duty in precisely
the same way, given that different jurisdictions have different conceptions of
40
6. Finally, Snap and its amici curiae offer various public policy
arguments for why manufacturers should owe no duty for purposes
of a negligent-design claim when an injury results from intentional
product misuse. Policy considerations “play an important role” in
“fixing the bounds of duty,” and we have “a responsibility to consider
the larger social consequences of the notion of duty and to
correspondingly tailor that notion so that the illegal consequences of
wrongs are limited to a controllable degree.” CSX Transp., Inc. v.
Williams, 278 Ga. 888, 890 (608 SE2d 208) (2005) (citation and
punctuation omitted); Certainteed Corp., 300 Ga. at 330 (2) (“To
impose a duty that either cannot feasibly be implemented or, even if
implemented, would have no practical effect would be poor public
policy indeed.” (citation and punctuation omitted)). Here, we are
duty. As described in Division 2 above, Georgia law generally relies upon
reasonable foreseeability as a principled basis for limiting the scope of a
person’s or entity’s duty to act with reasonable care. By contrast, many of the
jurisdictions discussed in this subdivision have adopted duty tests that allow
courts to make subjective value judgments and exercise significant discretion
in determining whether to limit the scope of duties owed by particular types of
defendants in particular types of cases. See, e.g., Halbrook, 569 NW2d at 839-
840 (II) (A), (B) (considering, among other things, which “participants to the
tragedy . . . were the most blameworthy” as part of a multi-factor test for
determining whether the defendant manufacturer owed a design duty).
41
unpersuaded that policy considerations warrant further limiting a
manufacturer’s ordinary decisional-law design duty in cases of
intentional, tortious product misuse.
First, Snap and its amici curiae argue that, absent a per se rule
that manufacturers owe no duty not to negligently design a product
in cases of intentional product misuse, “almost any product capable
of foreseeable, intentional misuse” would subject manufacturers “to
a jury trial under the risk-utility test,” leading to “devastating”
litigation costs and “limitless” liability. We disagree. As described
in Division 4 (d) above, intentional misuse may be a relevant factor
in determining whether a manufacturer owed a decisional-law
design duty with respect to a particular risk of harm, whether a
manufacturer breached that duty, and whether the manufacturer’s
breach was the proximate cause of an injury. Thus, for a variety of
reasons, pretrial adjudication – either at the motion-to-dismiss
stage or on summary judgment – may be warranted with respect to
certain negligent-design claims involving intentional product
misuse. See, e.g., McCarthy v. Olin Corp., 119 F3d 148, 155 (II) (A)
42
(2d Cir. 1997) (dismissing for lack of breach a claim that hollow-
point bullets were defectively designed “because the expanding of
the bullet was an intentional and functional element of the design
of the product,” and “some products, for example knives, must by
their very nature be dangerous in order to be functional”
(punctuation omitted)); Briscoe v. Amazing Products, Inc., 23 SW3d
228, 229-230 (Ky. Ct. App. 2000) (affirming the dismissal of a design-
defect claim where neither the dangerous nature of a drain-cleaning
product nor allegedly defective warnings on the product proximately
caused a plaintiff’s injuries because a criminal attack using the
product was an unforeseeable superseding cause); Port Auth. of New
York & New Jersey, 189 F3d at 319 (II) (F) (holding that any design
defect in a manufacturer’s fertilizer product was not the proximate
cause of a terrorist bombing because a “bombing was not a natural
or probable consequence” of the alleged design defect, and the
terrorists’ actions in incorporating the product into bombs were also
“superseding and intervening events breaking the chain of
43
causation”).13
Further, even if certain negligent-design claims involving
intentional misuse survive pretrial challenges and prevail before a
jury, manufacturers will not be subjected to “limitless” liability. In
cases where a jury finds that fault resides in the conduct of both a
manufacturer and a product user, the doctrines of comparative
negligence and apportionment operate to limit a manufacturer’s
liability to its degree of fault. See OCGA § 51-12-33 (a)-(c) (providing
that a damages award may be reduced in proportion to a plaintiff’s
percentage of fault, that the resulting amount may then be
apportioned among other persons according to their percentages of
fault, and that the factfinder “shall consider the fault of all persons
or entities who contributed to the alleged injury or damages” when
determining percentages of fault); Johns, 310 Ga. at 161-162 (2), 170
13 We express no opinion as to whether dismissal or summary judgment
on risk-utility or proximate-cause grounds may be appropriate in this case.
Further, although we concluded in Division 3 that the Maynards adequately
alleged the duty component of their design-defect claim for purposes of a
motion to dismiss, we express no opinion as to whether evidence regarding the
foreseeability of risk from the product may ultimately warrant summary
judgment on that element.
44
(5). This is true even when a plaintiff’s design-defect claim is
premised on strict liability rather than negligence. See Johns, 310
Ga. at 169 (4) (c) (“[T]he application of comparative negligence is
possible in strict products liability claims, where manufacturers and
consumers of products are not engaged in traditional concerted
action.”). Thus, we are unpersuaded that manufacturers will face
“devastating” litigation costs and “limitless” liability. See John
Crane, Inc. v. Jones, 278 Ga. 747, 751 (604 SE2d 822) (2004)
(declining to diverge from longstanding negligence principles for
public-policy reasons because the ordinary proximate-cause
standard already addressed the relevant policy concerns).
In any event, the fact that some manufacturers may have to
litigate negligent-design claims involving intentional misuse beyond
the motion-to-dismiss stage and may ultimately be liable in
proportion to their degree of fault does not offend Georgia public
policy. As demonstrated by the Georgia product-liability statute and
our decisional law described in Division 2 above, protecting the
public from being harmed by defective products is an important
45
aspect of this State’s public policy. See Alexander v. Gen. Motors
Corp., 267 Ga. 339, 340 (478 SE2d 123) (1996) (noting that “the
public policy of this state as expressed in [the product-liability]
statute” is “to protect those who are injured by defective products
placed in the stream of commerce in this state”). 14 Moreover, in
adopting a lenient notice-pleading standard, the General Assembly
has opted to allow plaintiffs to seek discovery on many claims – not
just product-liability claims – that may ultimately prove non-
meritorious. See Norman v. Xytex Corp., 310 Ga. 127, 138 (2) (e)
(848 SE2d 835) (2020) (noting that “the standard for granting a
motion to dismiss is a demanding one” because “[a] complaint need
only give fair notice of the claim”). Defendant manufacturers are
not unique in having to bear the costs inherent in litigation.
14 Although Snap points to several examples in which the General
Assembly has by statute prohibited drivers from engaging in certain dangerous
conduct while driving, we see nothing in those statutes suggesting that the
General Assembly sought to relieve manufacturers of their own duties with
respect to the products they sell, to the extent that they have any duties under
the particular circumstances of a case, simply because a driver also breached
a duty imposed by law. See, e.g., OCGA § 40-6-241 (c) (Georgia’s hands-free
law prohibiting drivers from holding mobile phones while driving a motor
vehicle on the highway); id. § 40-6-180 (making it illegal to “drive a vehicle at
a speed greater than is reasonable and prudent”).
46
Accordingly, we decline Snap’s invitation to further limit a
manufacturer’s ordinary decisional-law design duty in cases of
intentional product misuse.
7. The trial court granted Snap’s motions to dismiss and for
judgment on the pleadings not only because it concluded that Snap
owed no duty to Wentworth, but also because it concluded that any
negligent design was not a proximate cause of Wentworth’s injuries.
The Court of Appeals, however, did not address the Maynards’
challenge to the trial court’s proximate-cause analysis. On remand,
the Court of Appeals is directed to address whether the trial court
erred in dismissing the Maynards’ claims against Snap and in
granting judgment on the pleadings to Snap for lack of proximate
causation.
Judgment reversed and case remanded with direction. All the
Justices concur, except Boggs, P. J., Warren and McMillian, JJ., who
specially concur in part, and Bethel and LaGrua, JJ., who dissent.
Peterson and Ellington, JJ., disqualified.
47
WARREN, Justice, concurring specially in part.
Because I believe the lead opinion15 has faithfully applied
Georgia’s lenient notice pleading standard for civil cases, as well as
the relevant Georgia decisional law on products liability, I concur in
the judgment in this case and concur fully in Divisions 1, 2, 3, 4, and
7. I write separately to explain my misgivings with Divisions 5 and
6 of the lead opinion.
Divisions 5 and 6 largely serve as a rebuttal of arguments made
by Snap and amici curiae that Georgia products liability law would
be an outlier among other jurisdictions and would “impos[e] a
significantly greater scope of liability on manufacturers for design
defects,” Maj. Op. at 31, given that some other courts have granted
product manufacturers’ motions to dismiss in certain cases involving
intentional, tortious misuse of a product. The lead opinion concludes
that manufacturers do not “face significantly greater risk of liability
15A majority of the members of this Court have joined Divisions 1, 2, 3,
4, and 7 and the judgment of Justice Colvin’s opinion. But because Divisions
5 and 6 have no majority, I will refer to Justice Colvin’s opinion as the “lead
opinion.”
48
under Georgia decisional law than under the law of other
jurisdictions” because “the legal principles underlying the duty,
breach, and proximate-cause elements of a negligent-design claim .
. . collectively address the significant considerations other
jurisdictions have relied upon in concluding that manufacturers owe
no design duty in particular cases of intentional, tortious product
misuse.” Id. at 32. Though it does not say so outright, the
implication of this conclusion is that a manufacturer facing a design-
defect claim under Georgia law may not be able to prevail at the
motion-to-dismiss stage on the theory that the manufacturer did not
owe a duty to the person who intentionally misused its product, but
may nonetheless prevail at the summary-judgment stage—or
perhaps at trial—after the manufacturer successfully has proven
that the plaintiff cannot satisfy one or more elements of a design-
defect claim. This implication, however correct, is not insignificant.
I generally agree with the lead opinion’s conclusion that
Georgia law does not “impos[e] a significantly greater scope of
liability on manufacturers for design defects.” Id. at 31 (emphasis
49
supplied). In my view, however, the lead opinion’s assessment of the
end result too easily casts aside the costs and burdens that may be
incurred along the way. Specifically, manufacturers may face
significant discovery and other litigation expenses when (for
example) a product user properly pleads that a manufacturer owed
her a duty, the case survives a motion to dismiss, and the
manufacturer later prevails on summary judgment or at trial on
what seems to be a fairly obvious (but fact-dependent) proximate
causation argument—such as an intervening cause. Even if a
manufacturer ultimately does not face liability for the alleged design
defect, the cost of proceeding past a motion to dismiss is real, and it
is one that is not acknowledged adequately in Divisions 5 and 6 of
the lead opinion. 16
At the same time, however, the notice pleading standard
established by the General Assembly is a lenient one, and the lead
16 Of course, a manufacturer can prevail on a motion to dismiss on any
element of a design-defect claim. But given the procedural posture of this case,
the only element we are examining is duty, and whether the allegations of the
plaintiff’s operative complaint are sufficient here to allege duty under Georgia
law.
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opinion has analyzed carefully the allegations of the complaint in
this case in light of that standard. Moreover, policy-related concerns
about the real-world costs a manufacturer faces when it cannot
prove at the outset that it owed no duty to an injured plaintiff as a
matter of Georgia law—but can later show through discovery or at
trial that the design-defect claim fails on one or more elements—
cannot displace our obligation to apply Georgia law, as the lead
opinion does today.
Finally, I have studied the dissent and acknowledge that it
makes an intuitively appealing argument that manufacturers
should never owe a design duty to users for the “ways [a] product
might be used in the commission of a crime.” But that argument is
completely devoid of legal authority and appears to be inconsistent
with the Georgia authority on which the lead opinion relies, so I
cannot join it.
For these reasons, I concur in the judgment and in Divisions 1,
2, 3, 4, and 7.
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I am authorized to state that Presiding Justice Boggs and
Justice McMillian join this opinion.
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BETHEL, Justice, dissenting.
I agree with most of what is said in the majority opinion. By
and large, I believe it accurately captures the current state of the
law of Georgia. But, because I believe the majority expands and
extends the design duty of manufacturers beyond what is reasonably
foreseeable, I respectfully dissent.
Of critical importance to my perspective is that I understand
the theory of the case before us to be dependent on the product being
used in the course of criminal behavior in order for the alleged tort
to have been completed. This is not mere intentional or tortious
misuse. Nor is it a case where a crime happened to be committed at
the same time as the alleged tort. Rather, the Maynards’ second
amended complaint alleges that Snap’s product was being used by
McGee in the commission of several crimes under the laws of
Georgia when the harm was inflicted. There was no allegation that
the operation of the product itself could in any way cause the harm
sustained independent of criminal behavior.
As the majority discusses at length, when a particular risk of
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harm from a product is not reasonably foreseeable, a manufacturer
owes no design duty to reduce that risk. On that much, we agree.
However, “reasonable foreseeability” necessarily includes fewer
potential outcomes than “foreseeability.” In my view, imposing a
duty on a manufacturer at the design stage to account for and design
against its product being used in the commission of a crime falls
beyond what is reasonably foreseeable under traditional principles
of tort law.
Leaving for another day any consideration of a product
designed specifically and solely for criminal use, the universe of
reasonable uses of an otherwise legal product that a manufacturer
must anticipate extends only to those uses that are lawful. When
designing a product and considering the risks it poses, a
manufacturer is not responsible for contemplating and guarding
against the myriad ways the product might be used in the
commission of a crime or crimes. 17 I know of no case in the decisional
17 An alternate path to this conclusion is by considering how proximate
causation informs duty in a tort case. As the majority acknowledges, lack of
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law of this state, or in the common law adopted by this state,
imposing a duty on manufacturers to design their products to
preclude their use in a crime. And such a duty clearly does not arise
from our products-liability statute. See OCGA § 51-1-11 (b) (1)
(providing that manufacturers are liable when the property “sold by
the manufacturer was not merchantable and reasonably suited to
the use intended” (emphasis supplied)). In my view, this would be
the first occasion where Georgia law was understood to impose a
duty on manufacturers to account for the criminal conduct of others
in the design of their product. I am not inclined to join in this judicial
extension of our decisional law. Accordingly, I dissent.
I am authorized to state that Justice LaGrua joins in this
proximate causation can be determined in some cases as a matter of law,
including when a criminal act by a third party is the alleged intervening cause.
See, e.g., Goldstein, Garber & Salama, LLC v. J.B., 300 Ga. 840, 843 (797 SE2d
87) (2017) (“Although questions of the foreseeability of intervening criminal
acts are usually for the factfinder, when, as here, the evidence on the matter is
plain and undisputable, it is properly for the court’s adjudication.”). Where, as
here, the cause of action is dependent on criminal conduct in order to complete
a design defect claim, I would hold that the causal chain is broken as a matter
of law because the criminal conduct is an intervening cause of the injury. Thus,
manufacturers should have no duty to design a product to guard against what
are intervening causes as a matter of law.
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dissent.
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