ARBOR MANAGEMENT SERVICES, LLC v. CARLOS HENDRIX ( 2022 )


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  •                              THIRD DIVISION
    DOYLE, P. J.,
    REESE, J., and SENIOR APPELLATE JUDGE PHIPPS
    NOTICE: Motions for reconsideration must be
    physically received in our clerk’s office within ten
    days of the date of decision to be deemed timely filed.
    https://www.gaappeals.us/rules
    June 22, 2022
    In the Court of Appeals of Georgia
    A22A0068. ARBOR MANAGEMENT SERVICES, LLC v.
    HENDRIX et al.
    DOYLE, Presiding Judge.
    Carlos Hendrix, Cedric Hendrix, and Meliton Barron sued Arbor Management
    Services, LLC (“AMS”), seeking damages based on the death of Catherine Hendrix,
    who died on April 6, 2020, from COVID-19 while she was a resident at a senior
    citizens’ residential facility allegedly managed by AMS.1 AMS now appeals from the
    denial of its motion to dismiss, contending that the trial court erred by ruling that (1)
    it is not immune from suit under the federal Public Readiness and Emergency
    Preparedness Act2 (“PREP Act”); and (2) it is not immune under the Georgia COVID-
    1
    Additional defendants related to Arbor were also named, but they were
    dismissed without prejudice.
    2
    42 USC § 247d-6d.
    19 Pandemic Business Safety Act3 (“GCPBSA”). For the reasons that follow, we
    conclude that the plaintiffs’ claims, as amended, are barred by the GCPBSA, and we
    reverse.
    The record shows that the plaintiffs filed this action in April 2020. According
    to the complaint, as amended, in 2017, Hendrix moved into Arbor Terrace at Cascade,
    a senior-citizen residential facility managed by AMS. On March 11, 2020, due to the
    emerging COVID-19 pandemic in the United States, Arbor Terrace announced that
    it would implement restrictions on outside visitation and contact among residents,
    effective at noon on March 12, 2020. The complaint further alleges that after March
    12, Arbor Terrace failed to enforce the restriction on outside visitation, failed to
    ensure that staff wore masks or other personal protective equipment, and allowed
    asymptomatic staff who had been exposed to the SARS-CoV-2 virus to continue to
    work.
    According to the complaint, Arbor Terrace did not enforce social distancing
    among residents until on or after March 17. On March 17, Arbor Terrace hosted a St.
    Patrick’s Day social event among the residents in the common area, but it did not
    require social distancing. The same day, Arbor Terrace also provided a scenic bus
    3
    OCGA § 51-16-1 et seq.
    2
    ride with other residents who were not socially distanced. Hendrix attended the
    gathering and the bus ride.
    On March 26, Hendrix was taken to Grady Memorial Hospital with a fever. On
    March 27, Hendrix tested positive for COVID-19, and she was put on a ventilator the
    next day. On April 6, ten days after testing positive, Hendrix died from complications
    due to COVID-19. By that time, Arbor Terrace had become aware that 29 residents
    had tested positive for the COVID-19 virus.
    The plaintiffs sued AMS in the State Court of Fulton County, alleging claims
    for negligence and gross negligence and seeking damages for wrongful death as well
    as punitive damages. The defendants answered and later filed a notice of removal to
    federal court, arguing that any state law claims were preempted by the PREP Act.4
    Following briefing by the parties, the federal court held that it lacked original
    jurisdiction because the PREP Act did not function as a total preemption of state law
    claims. Accordingly, it remanded the case back to the Georgia state court. That order
    was not appealed.
    4
    As discussed below, the PREP Act establishes immunity for certain covered
    persons (and an exclusive federal remedy) for certain claims arising from “the
    administration to or the use by an individual of a covered countermeasure.” 42 USC
    § 247d-6d (a) (1), 247d-6e. “Covered countermeasure” is defined as certain pandemic
    products, drugs, and devices. See 42 USC § 247d-6d (i) (1).
    3
    On remand to the state court and following discovery, AMS moved for
    judgment on the pleadings, arguing that it was immune under the PREP Act, the
    PREP Act was the exclusive remedy and the state court was not the proper tribunal,
    and it was immune from ordinary negligence claims under the Georgia Emergency
    Management Act5 (“GEMA”) and GCPBSA. The plaintiffs opposed the motion and
    amended their complaint to refine their claim for gross negligence, asserting “a want
    of even slight care and diligence” on the part of AMS.
    Fifteen days after the plaintiffs filed their amended complaint, the state court
    entered an order denying AMS’s motion for judgment on the pleadings.6 The court
    held that the plaintiffs’ amended complaint pleaded claims for gross negligence that,
    if proven, would fall outside the immunities set out in GEMA and GCPBSA. The
    court also held that the allegations of the complaint fell outside the scope of the PREP
    Act, so their claims were not barred by that act.
    5
    OCGA § 38-3-1 et seq.
    6
    The parties had stipulated that AMS would have until April 9, 2021, to
    respond to the amended complaint. The state court entered its order on the amended
    complaint on April 6, 2021. A second stipulation was filed by the parties, extending
    the response time to April 16, 2021.
    4
    One week after the trial court entered that order, AMS moved to dismiss the
    amended complaint. AMS argued that the amended complaint’s allegations of gross
    negligence were conclusory attempts to bolster what are essentially ordinary
    negligence claims, that the claims implicated professional negligence requiring an
    expert affidavit under OCGA § 9-11-9.1, and that the claims were barred under the
    PREP Act.
    The plaintiffs opposed the motion, and the state court denied the motion to
    dismiss, essentially reciting the same conclusions in its earlier order: the complaint
    adequately pleaded gross negligence, the action was not predicated on professional
    negligence requiring an expert affidavit under OCGA § 9-11-9.1, and the action did
    not fall within the scope of the PREP Act’s exclusive remedy and immunity
    provisions. AMS now appeals.
    1. Effect of the PREP Act. AMS contends that the state court erred by
    concluding that the PREP Act’s exclusive remedy and immunity provisions do not
    preempt or bar the state law claims brought in the amended complaint. We disagree.
    5
    “On appeal of a trial court’s ruling on a motion to dismiss, our review is de
    novo. However, we construe the pleadings in the light most favorable to the plaintiff
    with any doubts resolved in the plaintiff’s favor.”7
    A variety of courts have addressed the application of the PREP Act, passed in
    2005, in cases arising following a COVID-19 death. The Fifth Circuit Court of
    Appeals recently provided a useful summary in the context of claims based on the
    COVID-19 pandemic response:
    The Act contains a broad grant of immunity from any suit for losses
    caused by, arising out of, relating to, or resulting from the administration
    to or the use by an individual of a covered countermeasure. [A “covered
    countermeasure” is defined as a pandemic product, drug, or other
    device.8] Thus, there must be a causal relationship between an injury and
    the administration to or use by an individual of a covered
    countermeasure. These protections only apply, however, if the Secretary
    of the Department of Health and Human Services [“Department of
    HHS”] makes a declaration through the Federal Register, identifies a
    current or impending public health emergency, identifies covered
    countermeasures, states that the immunity provision is in effect, and
    meets other statutory requirements in the declaration. Courts lack
    7
    (Citation and punctuation omitted.) Handberry v. Stuckey Timberland, Inc.,
    
    345 Ga. App. 191
     (812 SE2d 547) (2018).
    8
    42 USC § 247d-6d (i).
    6
    jurisdiction to review any action by the Secretary in making a
    declaration. Likewise, declarations preempt state law.
    For most who suffer an injury that falls under the immunity
    provision, the sole remedy is compensation from the “Covered
    Countermeasures Process Fund,” as determined by an administrative
    process. This is likewise an exclusive remedy. There is an exception for
    “death or serious physical injury proximately caused by willful
    misconduct.” The United States District Court for the District of
    Columbia     has    exclusive     jurisdiction   to   adjudicate     these
    willful-misconduct claims. Generally, claimants must first exhaust the
    administrative remedies discussed above before going to court.
    The Act defines willful misconduct as “an act or omission that is
    taken intentionally to achieve a wrongful purpose; knowingly without
    legal or factual justification; and in disregard of a known or obvious risk
    that is so great as to make it highly probable that the harm will outweigh
    the benefit.” The Act also provides that the definition of willful
    misconduct “shall be construed as establishing a standard for liability
    that is more stringent than a standard of negligence in any form or
    recklessness.”
    In sum, once the Secretary promulgates a declaration, most
    injuries caused by a covered person administering a covered
    countermeasure are subject to the sole remedy of a compensation fund.
    There is a narrow exception for willful-misconduct claims, which
    proceed under an exclusive federal cause of action in the United States
    7
    District Court for the District of Columbia, but only after the claimant
    has exhausted administrative remedies.9
    With respect to preemption, the PREP Act includes the following language:
    During the effective period of a declaration [of a public health
    emergency] or at any time with respect to conduct undertaken in
    accordance with such declaration, no State or political subdivision of a
    State may establish, enforce, or continue in effect with respect to a
    covered countermeasure any provision of law or legal requirement that
    —
    (A) is different from, or is in conflict with, any requirement applicable
    under this section; and
    (B) relates to the design, development, clinical testing or investigation,
    formulation, manufacture, distribution, sale, donation, purchase,
    marketing, promotion, packaging, labeling, licensing, use, any other
    aspect of safety or efficacy, or the prescribing, dispensing, or
    administration by qualified persons of the covered countermeasure, or
    to any matter included in a requirement applicable to the covered
    countermeasure under this section or any other provision of this Act [42
    USCS §§ 201 et seq.], or under the Federal Food, Drug, and Cosmetic
    Act [21 USCS §§ 301 et seq.].10
    9
    (Citations and punctuation omitted.) Mitchell v. Advanced HCS, LLC, 28 F4th
    580, 586 (II) (A) (5th Cir. Mar. 10, 2022).
    10
    (Emphasis supplied.) 42 USC § 247d-6d (b) (8).
    8
    Finally, we note that
    the purpose of Congress is the ultimate touchstone in every preemption
    case. Second, in all preemption cases, and particularly in those in which
    Congress has legislated in a field which the States have traditionally
    occupied, we start with the assumption that the historic police powers
    of the States were not to be superseded by the Federal Act unless that
    was the clear and manifest purpose of Congress.11
    11
    (Citations and punctuation omitted.) Wyeth v. Levine, 
    555 U. S. 555
    , 565 (II)
    (129 SCt 1187, 173 LEd2d 51) (2009). To the extent that AMS relies on advisory
    opinions issued by HHS addressing preemption,
    [t]he Secretary’s or General Counsel’s interpretation of the preemptive
    effect of the PREP Act is not binding on this Court. Indeed, [certain]
    Advisory Opinion[s] explicitly state[] that [they do] “not have the force
    or effect of law.” Further, HHS is not delegated authority under the
    PREP Act to interpret the scope of federal courts’ jurisdiction.
    Therefore, the Advisory Opinion is not entitled to deference from this
    Court.
    (Citations and punctuation omitted.) Estate of Lindsay v. Gulf Shore Facility, Inc.,
    No. 8:21-cv-1238-WFJ-JSS at *10-11 (
    2021 U.S. Dist. LEXIS 240556
    ) (MD Fla.
    Dec. 16, 2021) (punctuation omitted), citing Christensen v. Harris County, 
    529 U. S. 576
    , 587 (120 SCt 1655, 146 LEd 2d 621) (2000) (explaining that “an interpretation
    contained in an opinion letter,” as opposed to the result of “a formal adjudication or
    notice-and-comment rulemaking,” does “not warrant Chevron-style deference”
    because it “lack[s] the force of law”). See generally Tibbles v. Teachers Retirement
    Sys. of Ga., 
    297 Ga. 557
    , 563 (2) (b) (775 SE2d 527) (2015) (“[A]dministrative
    implementation of a particular statutory provision qualifies for Chevron deference
    when it appears that Congress delegated authority to the agency generally to make
    9
    Here, it is clear from the above statutory language that in relation to both
    preemption and immunity, the PREP Act operates with respect to “covered
    countermeasures.” But the plaintiffs’ claims are not predicated on the use or even
    non-use of a “covered countermeasure.” As noted above, the PREP Act defines that
    term to include certain objects, devices, and drugs. Consistent with this, the Secretary
    of HHS issued declarations that, for example, “provided immunity for covered
    persons for the use of covered measures, including ‘any antiviral, any other drug, any
    biologic, any diagnostic, any other device, or any vaccine, used to treat, diagnose,
    cure, prevent, or mitigate COVID-19.’”12
    In contrast to this, the plaintiffs’ amended complaint alleges that it failed to
    adequately restrict visitation to the facility, it allowed staff to work without personal
    protective equipment until March 25, 2020, it failed to implement social distancing
    until after March 17, 2020, it allowed asymptomatic staff who had been exposed to
    rules carrying the force of law, and that the agency interpretation claiming deference
    was promulgated in the exercise of that authority.”); Chevron USA, Inc. v. Natural
    Resources Defense Council, Inc., 
    467 U. S. 837
    , 843-845 (104 SCt 2778, 81 LE2d
    694) (1984) (a reviewing court must defer to an agency’s interpretation of statute
    within its expertise so long as it is reasonable).
    12
    Saldana v. Glenhaven Healthcare LLC, 27 F4th 679, 687 (III) (B) (2) (9th
    Cir. Feb. 22, 2022).
    10
    COVID-19 to continue to work, it hosted a St. Patrick’s Day social gathering, and it
    arranged a scenic ride in which residents were not socially distanced from one
    another.
    As demonstrated by these allegations, the allegedly wrongful conduct is based
    on decisions made by AMS regarding visitation, staffing, recreation, and socialization
    — conduct that has nothing to do with administration of a “covered countermeasure”
    such as a drug, device, or other object as identified by HHS. For the PREP Act’s
    preemption or immunity to apply, “there must be a ‘causal relationship’ between an
    injury and the administration to or use by an individual of a covered
    countermeasure.”13 Accordingly, as the trial court ruled, this action falls outside the
    scope of the PREP Act’s immunity provisions or preemptive effect.14
    13
    Mitchell, 28 F4th at 586 (II) (A), quoting 42 USC § 247d-6d (a) (2) (B) (“The
    immunity under paragraph (1) applies to any claim for loss that has a causal
    relationship with the administration to or use by an individual of a covered
    countermeasure, including a causal relationship with the design, development,
    clinical testing or investigation, manufacture, labeling, distribution, formulation,
    packaging, marketing, promotion, sale, purchase, donation, dispensing, prescribing,
    administration, licensing, or use of such countermeasure.”). See also 42 USC § 247d-
    6d (b) (8) (“[N]o State or political subdivision of a State may establish, enforce, or
    continue in effect with respect to a covered countermeasure any provision of law or
    legal requirement that” conflicts with the PREP Act.) (emphasis supplied).
    14
    This conclusion is consistent with the overwhelming majority of decisions
    by federal courts that have decided that the PREP Act does not establish complete
    11
    2. Effect of the Georgia COVID-19 Pandemic Business Safety Act. AMS also
    contends that the trial court erred by denying their motions for judgment on the
    pleadings and to dismiss based on state-law immunities applicable to the COVID-19
    pandemic. These immunities apply except in cases of gross negligence or similar
    extreme conduct. Because the amended complaint fails to allege such conduct, we
    conclude that the trial court erred.
    On appeal, we review de novo the trial court’s decision on a
    motion for judgment on the pleadings to determine whether the
    undisputed facts appearing from the pleadings entitle the movant to
    judgment as a matter of law. The grant of a motion for judgment on the
    pleadings under OCGA § 9-11-12 (c) is proper only where there is a
    complete failure to state a cause of action. . . . For purposes of the
    motion, all well-pleaded material allegations by the nonmovant are taken
    preemption of all state law claims, and certain state law claims are outside the scope
    of the PREP Act. See, e.g., Perez v. Southeast SNF, L.L.C., Case No. 21-50399 at *
    7 (III) (2022 US App LEXIS 8599) (5th Cir. Mar. 31, 2022); Saldana, 27 F4th at 688
    (III) (B) (9th Cir. Feb. 22, 2022). Cf. Estate of Maglioli v. Alliance HC Holdings
    LLC, 16 F4th 393, 413 (VI) (3d Cir. 2021) (holding that state law negligence claims
    are not preempted by the PREP Act and that the PREP Act is not an exclusive federal
    cause of action requiring removal to federal court); Schleider v. GVDB Operations,
    LLC, No. 21-80664-CIV at *8 (
    2021 U.S. Dist. LEXIS 101976
    ) (SD Fla. May 20,
    2021) (“[S]tate-law claims of negligence and wrongful death based on a nursing
    home’s inaction in failing to protect against the spread of COVID-19 . . . are not
    within the scope of the PREP Act.”). See also Wyeth, 
    555 U. S. at 565
    .
    12
    as true, and all denials by the movant are taken as false. But the trial
    court need not adopt a party’s legal conclusions based on these facts.
    However, where . . . the part[y] moving for judgment on the
    pleadings do[es] not introduce affidavits, depositions, or interrogatories
    in support of [its] motion, such motion is the equivalent of a motion to
    dismiss the complaint for failure to state a claim upon which relief can
    be granted. The motion to dismiss should not be granted unless the
    averments in the complaint disclose with certainty that the plaintiff
    would not be entitled to relief under any state of facts which could be
    proved in support of [her] claim.15
    Further, “[q]uestions of negligence and diligence, even of gross negligence and slight
    diligence, usually are matters to be determined by the jury, but in plain and
    indisputable cases the court may solve the question as a matter of law.”16
    On March 14, 2020, pursuant to GEMA, the governor of Georgia issued an
    executive order declaring a public health emergency stating that all “healthcare
    facilities” shall comply with emergency orders issued by the governor.17 On April 14,
    15
    (Citation and punctuation omitted.) City of Albany v. GA HY Imports, LLC,
    
    348 Ga. App. 885
    , 887 (825 SE2d 385) (2019).
    16
    Wolfe v. Carter, 
    314 Ga. App. 854
    , 859 (2) (b) (726 SE2d 122) (2012).
    17
    State of Georgia Executive Order 3.14.20.01.
    13
    2020, the governor issued another executive order stating that “services provided or
    performed by healthcare institutions [including nursing homes and assisted living
    communities] . . . shall be considered emergency management activities pursuant to
    [OCGA §] 38-3-35.”18 Under OCGA § 38-3-35 (b), emergency management activities
    that are “reasonably attempting to comply with” emergency orders cannot serve as a
    basis for liability for death or personal injury “except in cases of willful misconduct,
    gross negligence, or bad faith.”19
    Similarly, in response to the COVID-19 pandemic, the General Assembly
    enacted the GCPBSA in August 2020.20 Under that act:
    18
    State of Georgia Executive Order 4.14.20.01. See also OCGA § 31-7-1 (4)
    (A) (defining “institution”). Any question regarding the retroactive application of this
    law is not properly before this Court because the question was not raised and ruled
    upon in the trial court. See Smith v. Baptiste, 
    287 Ga. 23
    , 29 (3) (694 SE2d 83)
    (2010). The plaintiffs’ motion to file a supplemental brief to address this question for
    the first time on appeal is hereby denied. See Lowery v. Atlanta Heart Assoc., PC, 
    266 Ga. App. 402
    , 404 (2) (597 SE2d 494) (2004) (“Our appellate courts are courts for
    the correction of errors of law committed in the trial court. Routinely, this Court
    refuses to review issues not raised in the trial court. . . . Fairness to the trial court and
    to the parties demands that legal issues be asserted in the trial court.”) (punctuation
    omitted).
    19
    (Emphasis supplied.)
    20
    Ga. L. 2020, p. 798, § 3.
    14
    No healthcare facility, healthcare provider, entity [including nursing
    homes and assisted living facilities21], or individual shall be held liable
    for damages in an action involving a COVID-19 liability claim against
    such healthcare facility, healthcare provider, entity, or individual, unless
    the claimant proves that the actions of the healthcare facility, healthcare
    provider, entity, or individual showed gross negligence, willful and
    wanton misconduct, reckless infliction of harm, or intentional infliction
    of harm.22
    Based on these statutes, AMS contends that the trial court should have
    dismissed the amended complaint because it does not sufficiently allege conduct
    amounting to gross negligence or other wanton misconduct outside the scope of
    immunity from COVID-based claims under Georgia law.
    First, we note that we look only to the conduct alleged in the complaint, not the
    plaintiffs’ legal characterization of it as grossly negligent: “we are under no
    21
    OCGA § 51-16-1 (5); 31-6-2 (17).
    22
    (Emphasis supplied.) OCGA § 51-16-2 (a).
    15
    obligation to adopt a party’s legal conclusions based on [the] facts.”23 As noted
    above, the complaint alleges that AMS:
    [A]fter restrictions [on outside visitation] were purportedly
    established, Arbor Terrace failed to exercise even slight diligence to
    enforce them as individuals from outside the facility were still permitted
    to visit individual[s] inside the facility and no commonsense safety
    precautions were implemented such as limiting visitation to an isolated
    area in the facility. . . .
    Arbor Terrace failed to exercise even slight diligence to prevent
    the spread of the coronavirus by allowing staff members to work at the
    facility without wearing masks or other protective equipment . . . as late
    as March 25, 2020. . . .
    Arbor Terrace failed to exercise even slight diligence to prevent
    the spread of the coronavirus by allowing asymptomatic staff who had
    been exposed to COVID-19 to continue to work at Arbor Terrace. . . .
    Arbor Terrace did not even implement a policy of social
    distancing among residents and in the common areas until on or after
    March 17, 2020.
    23
    (Punctuation omitted.) City of Sandy Springs v. City of Atlanta, 
    358 Ga. App. 604
    , 605 (855 SE2d 779) (2021). See also Best Jewelry Mfg. Co. v. Reed Elsevier
    Inc., 
    334 Ga. App. 826
    , 835 (2) (780 SE2d 689) (2015) (allegation that an e-filing fee
    was “unreasonable” and denied access to courts was a legal conclusion insufficient
    to save the complaint from dismissal).
    16
    On or about March 17, 2020, when any person of common sense
    would have recognized the catastrophic consequences of the spread of
    COVID-19 within an assisted living community, Arbor Terrace hosted
    a St. Patrick’s Day social among residents in its common areas. . . .
    On or about March 17, 2020, when any person of common sense
    would have recognized the catastrophic consequences of the spread of
    COVID-19 within an assisted living community, Catherine Hendrix was
    taken on a scenic ride organized by Arbor Terrace with several other
    residents of Arbor Terrace, a driver . . and a [s]taff [p]assenger. . . .
    These allegations show that the wrongful conduct alleged by the plaintiffs
    focuses on the decisions made by AMS during the onset of the pandemic and ending
    on March 26, 2020, at the latest. The decisions addressed whether and how to allow
    visitation, socialization, and recreation at the residential facility, and the relevant time
    frame was within the ten days following the declaration of a public health emergency
    by the governor. In particular, the complaint challenges the decision to hold a St.
    Patrick’s Day gathering and social outing on March 17, merely four days after the
    emergency declaration. The complaint alleges that Hendrix experienced symptoms
    of infection by March 26th, so any relevant misconduct on the part of AMS would
    have occurred before that date.
    17
    It is undisputed that the early days of the pandemic were marked by uncertainty
    and incomplete scientific understanding of the novel virus and its behavior, and any
    mitigation strategies were unsettled and unfamiliar. According to the allegations of
    the complaint, AMS’s response was belated and fell short, but it did respond. The
    complaint alleges that AMS had a policy limiting visitation, but it failed to adequately
    enforce it. Likewise, AMS implemented social distancing “on or after March 17,” and
    AMS eventually did require employee masking by March 25. Further, the social
    events on March 17 — merely three days after the governor had declared a public
    health emergency — were limited to an in-house social gathering and a supervised
    “scenic drive.” These are not the sort of events, such as inviting the public to a large
    indoor concert, that might demonstrate the total absence of even a slight amount of
    common sense that typifies gross negligence.24 AMS’s conduct in following through
    with ordinary social activities demonstrates a belatedness or lack of urgency in its
    response, but it does not demonstrate a total disregard for the welfare of the residents.
    24
    See OCGA § 51-1-4 (“In general, slight diligence is that degree of care
    which every man of common sense, however inattentive he may be, exercises under
    the same or similar circumstances. . . . The absence of such care is termed gross
    negligence.”).
    18
    Put another way, merely acting in a way that no prudent person would is
    negligence, but absent a greater deviation from ordinary care beyond that “which
    even careless” people observe, the conduct does not meet the gross negligence
    standard.25 The complaint does not allege that AMS was oblivious to risk, resistant
    to action, or undertook activities that increased the risk of exposure in a way that was
    not already a part of routine life at the facility. Thus, the facts alleged in the complaint
    demonstrate either an under-response or a temporary continuation of normal activity
    — all occurring at the time of uncertainty during the first days of the pandemic in
    Georgia. This does not meet the plaintiffs’ burden to allege gross negligence.26
    In sum, the amended complaint does not set out a factual basis for a claim of
    gross negligence or willful misconduct sufficient to overcome the immunity provided
    25
    (Punctuation omitted.) Colonial Properties Realty Partnership v. Lowder
    Constr. Co., 
    256 Ga. App. 106
    , 112 (5) (567 SE2d 389) (2002).
    26
    With respect to willful or wanton conduct, “[w]ilful conduct is based on an
    actual intention to do harm or inflict injury; wanton conduct is that which is so
    reckless or so charged with indifference to the consequences [as to be the equivalent
    in spirit to actual intent.” (Punctuation omitted.) Chrysler Corp. v. Batten, 
    264 Ga. 723
    , 726 (3) (450 SE2d 208) (1994). None of the facts alleged demonstrate an intent
    by AMS to harm its residents.
    19
    for in the GCPBSA.27 Accordingly, the trial court erred by denying AMS’s motion to
    dismiss.
    Judgment reversed. Reese, J., and Senior Appellate Judge Herbert E. Phipps
    concur.
    27
    Cf. Dept. of Human Res. v. Mitchell, 
    238 Ga. App. 477
    , 480 (2) (518 SE2d
    440) (1999) (physical precedent only) (trial court erred by denying a motion for a
    directed verdict because defendant was entitled to statutory immunity for ordinary
    negligence, and the facts proved did not demonstrate gross negligence).
    20