Panoke v. Reef Development of Hawaii, Inc. , 136 Haw. 448 ( 2015 )


Menu:
  •    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Electronically Filed
    Supreme Court
    SCWC-11-0000556
    14-DEC-2015
    08:17 AM
    IN THE SUPREME COURT OF THE STATE OF HAWAI#I
    ---o0o---
    DAVID PANOKE, Petitioner/Claimant-Appellant,
    vs.
    REEF DEVELOPMENT OF HAWAII, INC.,
    Respondent/Employer-Appellee, and SEABRIGHT
    INSURANCE COMPANY, Respondent/Insurance Carrier-Appellee.
    SCWC-11-0000556
    CERTIORARI TO THE INTERMEDIATE COURT OF APPEALS
    (CAAP-11-0000556; CASE NO. AB 2005-243 (2-04-07185))
    DECEMBER 14, 2015
    RECKTENWALD, C.J., McKENNA, POLLACK, AND WILSON, JJ.,
    WITH NAKAYAMA, J., DISSENTING
    OPINION OF THE COURT BY RECKTENWALD, C.J.
    David Panoke was injured while he was working for his
    former employer, Reef Development of Hawaii, Inc.           This appeal
    concerns Panoke’s subsequent workers’ compensation claim made
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    against Reef and its insurance carrier, Seabright Insurance
    Company.
    Panoke was involved in a work accident in which he
    initially stated that he had injured his back.           Reef and
    Seabright accepted responsibility for Panoke’s back injury.
    Shortly thereafter, Panoke also began experiencing pain in both
    shoulders.    MRIs of Panoke’s shoulders showed that Panoke had
    labral tears and rotator cuff tendon tears in both shoulders.
    Reef and Seabright denied liability for Panoke’s shoulder
    injuries.
    Panoke argues that pursuant to Hawai#i Revised Statutes
    (HRS) § 386-85,1 the Labor and Industrial Relations Appeals Board
    (LIRAB) was required to presume that Panoke’s shoulder injuries
    were work-related in the absence of substantial evidence to the
    contrary.    The LIRAB concluded that Reef and Seabright adduced
    substantial evidence that rebutted the presumption that Panoke’s
    1
    HRS § 386-85 (1993) provides:
    In any proceeding for the enforcement of a claim
    for compensation under this chapter it shall be
    presumed, in the absence of substantial evidence to
    the contrary:
    (1) That the claim is for a covered work injury;
    (2) That sufficient notice of such injury has been
    given;
    (3) That the injury was not caused by the intoxication
    of the injured employee; and
    (4) That the injury was not caused by the wilful
    intention of the injured employee to injure oneself or
    another.
    -2-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    shoulder injuries were covered work-related injuries.              The LIRAB
    also limited Panoke’s Temporary Total Disability (TTD) benefits
    based on deficiencies in the certificates of disability submitted
    by Panoke’s attending physicians.           The ICA affirmed the LIRAB’s
    decision and order.
    For the reasons set forth below, we hold that the LIRAB
    erred in concluding that Reef and Seabright adduced substantial
    evidence that rebutted the presumption that Panoke’s shoulder
    injuries were related to his work accident.            We also hold that
    the LIRAB erred in relying on the deficiencies in Panoke’s
    physicians’ reports in limiting his TTD benefits.             We therefore
    vacate the ICA’s judgment and the LIRAB’s decision and order and
    remand the case to the LIRAB for further proceedings consistent
    with this opinion.
    I.   Background
    A.     Panoke’s June 17, 2004 Work Accident
    Panoke began working for Reef as an ironworker on
    February 19, 2004.       His job involved heavy manual labor,
    including welding, climbing scaffolding, carrying heavy
    equipment, pulling forty to fifty pound buckets up to the
    scaffolding using ropes, using jackhammers, and using pulleys,
    which involved pulling down on chain or rope with his arms to
    lift heavy objects.       Panoke was able to perform his job duties
    -3-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    without any physical restrictions or symptoms from February 19,
    2004 until June 17, 2004.
    On June 17, 2004, Panoke was working for Reef at a
    construction site.       Panoke’s work involved installing concrete
    wall panels on a building.        The crew used a pulley mechanism to
    lift the heavy panels.        While the crew members were guiding one
    of the panels into place, the panel slipped downwards in the
    chain that was holding it.        As the panel slipped, Panoke was
    guiding it with his hands underneath it, with his knees slightly
    bent.    The panel fell around two feet and stopped short of the
    ground, but Panoke’s body was jerked forward slightly while he
    held onto the panel, and then he let go and moved back to prevent
    the panel from landing on his toes.          Panoke later recalled that
    he immediately felt a sharp pain in his right lower back, but
    felt no pain in his shoulders at the time.
    B.     Panoke’s Subsequent Medical Treatment and Workers’
    Compensation Claims
    Immediately after the June 17, 2004 work accident,
    Panoke was taken to Concentra Medical Center (Concentra).               At
    Concentra, Dr. Diaz-Ordaz diagnosed Panoke with a lower back
    strain and placed Panoke off work duty for the rest of the day,
    informing Panoke that he could return to work the next day with
    modified duties.      On June 18, 2004, Reef completed a WC-1
    -4-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    “Employer’s Report of Industrial Injury” form, and did not
    contest that the back strain had occurred at work or that it was
    covered by workers’ compensation.         Panoke returned to Concentra
    on June 21, 2004, and June 28, 2004, and was informed on both
    occasions that he could return to work with modified duties.
    However, Panoke did not return to work because he felt he could
    not handle even light duties, and instead, on June 30, 2004, he
    visited a new doctor, Dr. Scott McCaffrey, at Work Star
    Occupational Health Systems.
    In his first visit to Work Star, Panoke complained of
    pain in his upper left back, right buttock, and right knee.             Dr.
    McCaffrey diagnosed Panoke with a lumbar strain or sprain, and
    right leg sciatica, and placed Panoke “off duty” but did not
    specify a date when Panoke could return to work.           Panoke next
    visited Work Star on July 2, 2004, when he complained of pain in
    his upper left back, lower back, and right hip.           Dr. McCaffrey
    again recorded Panoke’s work status as “off duty.”           Panoke
    returned to Work Star on July 6, 2004, complaining of upper and
    lower back and right buttock pain, and was also diagnosed with a
    left shoulder sprain.     On July 13, 2004, Panoke complained to Dr.
    McCaffrey of pain in his neck, mid back, right buttock, and right
    hamstring.   Again, Dr. McCaffrey placed Panoke “off duty.”
    On July 16, 2004, in addition to back pain, Panoke
    -5-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    complained to Dr. McCaffrey of pain in his left shoulder.             On
    July 30, 2004, Panoke began to complain of pain in both
    shoulders.   Panoke continued regular visits to Work Star from
    July 2004 until July 2007 with various pain complaints, including
    pain in his legs, feet, hips, back, and shoulders.
    On August 31, 2004, Panoke saw Dr. Gary Okamura, an
    orthopedic surgeon, for the pain in his shoulders.           Dr. Okamura
    noted that Panoke had previously fractured both of his shoulders
    in 1991, but did not have surgery at that time.           Panoke told Dr.
    Okamura that he had not noticed the shoulder pain until a few
    days after the work accident because his back had been so sore.
    Dr. Okamura stated that his initial impression was that Panoke
    had tendinitis and labral tears in both shoulders, but requested
    permission to obtain an MRI on both Panoke’s shoulders.
    On September 8, 2004, Reef and Seabright sought a
    second opinion on Panoke’s condition from Deborah Agles, M.D.
    Dr. Agles examined Panoke and his medical records, and noted that
    Panoke had been involved in a motor vehicle accident in 1991 that
    resulted in fractures to both of his shoulders and
    hospitalization for one week.       Dr. Agles opined that Panoke’s
    current shoulder injuries had not been caused by the June 17,
    2004 work accident due to the lack of close temporal proximity
    between the shoulder pain and the accident, Panoke’s inability to
    -6-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    account for the development of the shoulder symptoms, and
    Panoke’s history of prior shoulder injuries.          Seabright then
    informed Dr. McCaffrey, the State Disability Compensation
    Division (DCD), and Panoke’s attorney that Reef and Seabright
    were controverting Panoke’s bilateral shoulder injury diagnoses.
    On November 6, 2004, Reef and Seabright denied Dr.
    McCaffrey’s request for the shoulder MRIs based on Dr. Agles’s
    report.   Panoke then requested a DCD hearing to review the
    denial.   On February 15, 2005, Seabright obtained another medical
    opinion regarding Panoke’s shoulders from Clifford Lau, M.D., an
    orthopedic surgeon.     Dr. Lau agreed with Dr. Agles that Panoke’s
    shoulder injuries were not a result of his June 17, 2004 work
    accident.    Dr. Lau also opined that Panoke’s ongoing back pain
    was more likely a result of psychological factors than the
    June 17, 2004 accident.      Based on Dr. Lau’s report, Reef and
    Seabright terminated Panoke’s TTD benefits effective April 6,
    2005.   Panoke then amended his request for a DCD hearing to
    include review of Reef’s termination of TTD.
    On June 13, 2005, the DCD Director determined that
    Panoke’s shoulder injuries were a result of the June 17, 2004
    accident, and that “[Reef] ha[d] not provided sufficient evidence
    to support its denial of a shoulder injury.”          The Director
    therefore ordered Reef to pay for medical care, services, and
    -7-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    supplies for Panoke’s injuries, including both shoulder injuries.
    The Director also ordered Reef to pay TTD compensation for the
    periods of June 20, 2004 through June 22, 2004 and June 30, 2004
    through April 5, 2005.      Reef and Seabright filed a notice of
    appeal to the LIRAB, and a motion to stay the payments ordered by
    the Director.    The LIRAB denied Reef and Seabright’s motion to
    stay on August 5, 2005.
    Panoke underwent Dr. Okamura’s recommended shoulder
    MRIs, and Dr. Okamura diagnosed him with labral tears and rotator
    cuff tendon tears in both shoulders, and requested permission to
    perform surgery.    Reef and Seabright authorized the shoulder
    surgery, but reserved their right to seek reimbursement for any
    medical expenses paid in the event that the LIRAB overturned the
    Director’s order.    Dr. Okamura performed surgery to repair the
    rotator cuff and superior labral on Panoke’s right shoulder on
    February 3, 2006.
    Between March and June 2006, the parties disputed
    whether TTD was due to be paid to Panoke.         Panoke argued that
    “[t]here can be no dispute that [Panoke] has been disabled
    following his surgery, however, [Seabright] has failed to pay
    TTD.”   Reef and Seabright, however, argued that they “ha[d] not
    received certificates of disability from [Panoke’s] treating
    physicians.”    As a result of this dispute, on June 7, 2006,
    -8-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Panoke moved for temporary remand to the DCD to request the
    Director to compel Reef and Seabright to pay TTD and assess
    penalties against them.      On June 26, 2006, the LIRAB temporarily
    remanded the case to the DCD.
    Reef and Seabright argued to the Director that the
    disputed period of TTD payments dated from April 6, 2005 (the day
    after the last day of TTD ordered by the Director on June 13,
    2005) through February 2, 2006 (the day before Panoke’s right
    shoulder surgery).     Reef and Seabright stated that they had paid
    TTD for the period dating from February 3, 2006 to September 15,
    2006, while Panoke was recovering from surgery, and for the
    periods previously ordered by the Director.          Reef and Seabright
    claimed that their denial of TTD payments for the disputed period
    was justified, first because of Dr. Lau’s opinions that Panoke’s
    shoulder injuries were not caused by the June 17, 2004 accident
    and that Panoke could return to light work, and, second, because
    Dr. McCaffrey had not submitted any valid certifications of
    disability.
    On October 13, 2006, the Director issued a decision.
    The Director credited Dr. McCaffrey’s reports, and ordered Reef
    and Seabright to pay TTD benefits for the period of April 6, 2005
    through September 19, 2006.       The Director also ordered Reef and
    Seabright to pay additional TTD payments upon the receipt of
    -9-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    future medical certifications.         However, the Director declined to
    impose penalties against Reef and Seabright for late TTD
    payments.     Reef and Seabright appealed the Director’s decision to
    the LIRAB, and filed a motion to stay payments.             On December 8,
    2006, the motion to stay payments was denied.            Panoke underwent
    surgery on his left shoulder on October 20, 2007.
    C.     Appeal to the LIRAB
    The LIRAB trial was held on April 9, 2010.             The issues
    relevant to this appeal that were to be determined at the trial
    were:
    a. Whether Claimant sustained bilateral shoulder
    injuries on June 17, 2004, arising out of and in the
    course of employment.
    . . .
    c. What is the period of temporary total disability
    resulting from the work injury of June 17, 2004.
    d. Whether Employer is liable for a penalty for late
    payment of temporary total disability benefits for the
    period April 6, 2005 to February 2, 2006.
    Two witnesses testified at the trial, Dr. Peter Diamond
    and Panoke.     After Dr. Diamond was qualified as an expert in the
    area of orthopedic surgery, he testified to the following.               Dr.
    Diamond determined that the injuries to both of Panoke’s
    shoulders were the result of degenerative, long-term conditions,
    including arthritis.       The arthritis may have been caused by a
    previous trauma injury, such as a fracture.            Dr. Diamond also
    determined that the labral and rotator cuff tears in Panoke’s
    -10-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    shoulders were most likely not the result of the June 17, 2004
    work accident.
    Dr. Diamond gave several reasons for his opinion that
    the tears were not caused by the June 17, 2004 work accident.
    First, the mechanism of Panoke’s injury that caused his back
    injury was not consistent with the shoulder injuries.            Usually,
    tears in the shoulder like Panoke’s are caused by a compression
    injury of the shoulder joints, rather than a pulling (traction)
    injury, which is what occurred in Panoke’s case.           According to
    Dr. Diamond, it is possible to cause tearing of the labrum or
    rotator cuff through a traction injury, but this would usually
    also cause damage to the biceps, which Panoke lacked.            Second, it
    is very unlikely that someone would have a sudden tear of the
    labrum and not have any pain symptoms immediately.           Dr. Diamond
    also opined that it is unlikely that Panoke’s back pain would
    have masked his shoulder pain, particularly when Panoke
    complained of pain in his knee immediately following his back
    injury.
    On cross-examination, Dr. Diamond was questioned as to
    whether Panoke’s general job duties as an ironworker, such as
    pulling up objects by rope, or pulling down on a rope or chain,
    could have resulted in Panoke’s degenerative shoulder conditions.
    Dr. Diamond answered that although heavy labor such as Panoke’s
    -11-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    might increase the risk of arthritis, it is uncommon for heavy
    work to cause degenerative shoulder problems.          Dr. Diamond also
    testified that a patient with preexisting labrum tears would be
    more susceptible to traction injuries resulting in labrum tears.
    When asked if it was possible that Panoke’s June 17, 2004 work
    accident had aggravated Panoke’s arthritic condition or the
    labral tearing “even to the slightest degree,” Dr. Diamond
    responded that it was possible, but later testified that he did
    not think it was probable.      Dr. Diamond testified that he
    estimated a twelve- to eighteen-month recovery time from Panoke’s
    shoulder surgery.
    Panoke testified to the following.         When the concrete
    panel Panoke was helping to move slipped, he let go of the panel
    to move away after straining against the weight for a few
    seconds, and his body was jerked forward.         He experienced an
    immediate, sharp, and excruciating pain in his back, but he did
    not have any shoulder pain.       Panoke’s shoulder pain started
    “maybe a week, a week and a half, maybe two weeks later [than the
    accident].”   At first it was not intense, but the pain got worse
    over time, and Panoke still experienced significant pain at the
    time of the LIRAB trial.      Following his second shoulder surgery,
    Panoke’s TTD checks had stopped coming, and he was living on the
    beach because he had no other place to go.
    -12-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    On cross-examination, Panoke testified that after his
    second shoulder surgery, Dr. McCaffrey told him he could return
    to work with modified light duty, but that Reef did not have any
    light duty work at that time.       Panoke did not look for work
    outside of Reef.    Panoke also testified that in 1990 or 1991, he
    broke both of his shoulders after he fell from a moped and landed
    with both arms.
    In their post-hearing brief, Reef and Seabright relied
    on the reports of Drs. Agles and Lau, and the trial testimony of
    Dr. Diamond, to support their argument that Panoke’s shoulder
    injuries were not caused by the June 17, 2004 work accident.
    Reef and Seabright further argued that Panoke was not
    entitled to TTD benefits beyond December 17, 2005, based on Dr.
    Diamond’s opinion that Panoke’s back injury had achieved maximum
    medical improvement eighteen months after the June 17, 2004
    accident.
    Panoke argued in his post-hearing memorandum that his
    shoulder injuries were caused by the June 17, 2004 work accident.
    Panoke argued that this was established because he was able to
    perform his work duties before June 17, 2004 without problem,
    there were no intervening incidents between June 17, 2004, and
    the onset of his shoulder pain, his previous shoulder injuries
    had resolved, and his attending physicians concluded that his
    -13-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    shoulder injuries were work-related.
    Panoke also argued that the reports of Drs. Agles and
    Lau could not be relied upon because Dr. Agles had not examined
    Panoke’s shoulders, and because neither Dr. Agles nor Dr. Lau
    considered whether the June 17, 2004 accident could have
    exacerbated Panoke’s pre-existing condition.           Panoke further
    argued that Dr. Diamond’s reports were flawed because Dr. Diamond
    failed to consider whether the June 17, 2004 accident exacerbated
    Panoke’s shoulder injuries, and because Dr. Diamond’s testimony,
    that the type of tears Panoke suffered to his shoulders “usually”
    involve compression mechanisms or bicep injuries, was irrelevant.
    Panoke next argued that he was entitled to continuing
    TTD benefits from June 21, 2004 through July 12, 2007.               Panoke
    relied on the Work Star reports for this period placing Panoke
    off work.
    Finally, Panoke argued that Reef and Seabright should
    have been required to pay a twenty percent penalty for late
    payments of TTD under HRS § 386-92.
    On June 14, 2011, the LIRAB issued its decision.             The
    LIRAB made the following findings of fact (FOF) relevant to this
    appeal:
    7.    On July 2, 2004, Claimant sought treatment
    with Todd M. Uchima, [physician assistant] for Dr.
    McCaffrey and/or Dr. McCaffrey with complaints of pain
    -14-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    in his upper back, lower back, and right hip.
    Claimaint’s Pain diagram noted that he
    experienced burning pain in his posterior right
    shoulder, aching in his left scapular region, and low
    back burning and stabbing pain, and pins and needles
    in his right hip. Claimant rated his pain at 10/10.
    The [LIRAB] notes, however, that two other pain
    diagrams of the same date do not indicate any right
    shoulder symptoms.
    . . .
    10.   On July 16, 2004, Claimant sought
    treatment with Dr. McCaffrey with complaints of pain
    in his low back and left shoulder. According to
    Claimant’s July 16, 2004 pain diagram, he had pain in
    his right and left shoulder, his right hip, and his
    right leg.
    . . .
    18.   On August 31, 2004, Claimant informed
    Gary Y. Okamura, M.D. that he first noticed shoulder
    pain a few days after the subject accident, because
    his back was so sore. Claimant rated the pain on his
    right shoulder at 6/10 and on the left shoulder at
    4/10.
    . . .
    20.   At Employer’s request, Deborah A. Agles,
    M.D. examined Claimant on September 8, 2004.
    Claimant’s pain drawing noted right shoulder aching.
    Claimant informed Dr. Agles that his right shoulder
    began hurting about one week after the June 17, 2004
    work accident. He was unable to describe how the
    shoulder was injured, but assumed it was due to the
    heavy lifting. Claimant had no complaints regarding
    the left shoulder. Dr. Agles did not, however,
    examine Claimant’s shoulders.
    . . .
    29.   By letter dated January 31, 2005, Dr.
    McCaffrey opined that Claimant sustained a
    “[b]ilateral shoulder sprain with chronic persistent
    dysfunction, right greater than left.” Dr. McCaffrey
    noted that Claimant had no history of ongoing shoulder
    problems or medical treatment for the shoulders, and
    that Claimant “fully and totally” recovered from the
    prior motor vehicle accident-related shoulder trauma,
    without residual symptoms or impairment. Dr.
    McCaffrey further noted that Claimant had been
    involved in heavy work activities and recreational
    pursuits and was clinically asymptomatic before the
    subject work accident.
    . . .
    31.   Clifford K.H. Lau, M.D. examined Claimant
    at Employer’s request. In his report dated
    February 15, 2005, Dr. Lau noted Claimant’s report
    that he developed pain in the front of his right
    -15-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    shoulder and the back of his left shoulder about a
    week after the subject accident. Claimant also
    informed Dr. Lau that he had no problems with his
    moped accident-related shoulder injuries after they
    healed.
    Dr. Lau opined that Claimant’s subject
    complaints exceeded his objective findings and that
    his examination showed “multiple inconsistencies.”
    Dr. Lau opined that Claimant suffered a strain
    to his lower back as a result of the June 17, 2004
    work injury and that Claimant’s current problems were
    not related to that work injury. He further opined
    that, based on the “time sequence and development of
    the shoulder complaints,” Claimant’s shoulder
    complaints were not related to the subject work
    accident. Dr. Lau explained that “development of neck
    pain and severe shoulder pain at 3-4 weeks following
    an injury is not medically probable unless there was
    loss of consciousness or change to his mental status.”
    . . .
    43.   A September 21, 2005 MR arthogram [sic]
    (“MRA”) of [Panoke’s] left shoulder revealed:
    1.    . . . evidence of degenerative joint
    disease.
    2.    Moderate degenerative joint disease
    of the AC joint . . . .
    3.    High grade partial tear of the
    supraspinatus tendon . . . . There
    is also a tear involving the . . .
    infraspinatus tendon.
    4.    Stellate tear and degeneration of
    the superior labrum which extends
    into the posterior labrum. The
    anterior labrum is grossly normal.
    44.   A September 21, 2005 MRA of [Panoke’s]
    right shoulder revealed:
    1.    Degenerative changes of the
    glenohumeral joint and AC
    joint. . . .
    2.    Partial tear along the articular
    surface of the supraspinatus tendon
    near its insertion site.
    3.    Superior labral tear near its base.
    The superior labrum is of increased
    intensity related to degeneration.
    . . .
    -16-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    45.   By letter dated September 30, 2005, Dr.
    Okamura reported his impressions as:
    1.    Right shoulder superior labral tear
    2.    Right shoulder partial rotator cuff
    tendon tear.
    3.    Left shoulder superior labral tear.
    4.    Left shoulder partial versus full
    thickness rotator cuff tear.
    . . .
    47.  Dr. Lau prepared a supplemental report
    dated October 28, 2005. He acknowledged that Claimant
    had a “pain problem.” He continued to opine, however,
    that Claimant’s shoulder conditions were not related
    to the June 17, 2004 work injury. If the work
    accident caused the rotator cuff and labral tears to
    both shoulders, the significant force would have been
    applied to both shoulders, and “the pain would have
    been substantial and presentation would have occurred
    immediately or at least within several days to a
    week.”
    48.   Dr. Agles prepared a supplemental report
    dated November 15, 2005.
    . . . .
    [Dr. Agles] continued to opine that Claimant’s
    shoulder symptoms were not related to the subject
    accident, given the lack of temporal association and
    Claimant’s inability to describe how the shoulders
    were injured. Dr. Agles noted Claimant’s pre-existing
    shoulder pathology wherein Claimant had bilateral
    fractures and a left shoulder strain that was
    sustained while resisting arrest.
    . . .
    50.   On December 9, 2005, Claimant sought
    treatment with Dr. Baloy with complaints of pain in
    both shoulders, his lower back, buttocks, right upper
    leg, and right foot. Dr. Baloy noted Claimant’s “work
    status” as “off duty.”
    51.   On December 30, 2005, Claimant sought
    treatment with Dr. Baloy with complaints of pain in
    both shoulders, his lower back, buttocks, right leg,
    and right foot.
    . . .
    53.   On January 26, 2006, Claimant sought
    treatment with Dr. McCaffrey with complaints of pain
    in both shoulders, his mid to low back, right buttock,
    and right posterior thigh. Dr. McCaffrey noted
    Claimant’s “work status” as “off duty.”
    -17-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    . . .
    57.   On March 9, 2006 and April 11, 2006,
    Claimant sought treatment with Dr. McCaffrey with
    complaints of pain in both shoulders, his lower back,
    buttocks, and right leg.
    58.   On April 11, 2006 . . . Dr. McCaffrey
    noted that Claimant was not able to work light duty,
    pending a left shoulder surgery. He anticipated a
    return to work six months after left shoulder surgery.
    . . .
    62.   On May 2, 2006, Claimant sought treatment
    with Dr. McCaffrey with complaints of pain in both
    shoulders, his low back, and right leg.
    . . .
    67. . . . Dr. Diamond opined that Claimant’s
    shoulder complaints were not directly related to the
    subject accident because:
    •     There is a definite history of prior
    significant trauma to the shoulder, with a
    history of bilateral fracture.
    •     [Claimant] has documentation in the
    records of prior shoulder complaints.
    •     [Claimant] also has remarkably symmetrical
    complaints, and I suspect, findings.
    •     [Claimant] demonstrates multiple positive
    Waddell’s findings,2 tending to de-
    emphasize the importance of non-documented
    history and question the relationship of
    clinical findings to pain generators.
    Dr. Diamond also explained that “the mechanism
    of injury is not typical of the shoulder pathology
    found.” He explained that although it is debatable,
    “SLAP lesions[3] usually involve a
    compression mechanism, such as seen in
    overhead throwing, rather than a traction
    mechanism. In the rare cases where
    traction mechanism is implicated, SLAP
    lessions usually involve a biceps
    2
    Waddell findings are exaggerated responses to pain, not
    necessarily intentionally exaggerated, but which do not make sense in terms of
    the patient’s anatomical condition.
    3
    In his testimony at the LIRAB trial, Dr. Diamond explained that
    “SLAP” stands for “severe labrum from anterior to posterior.”
    -18-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    avulsion, as well as other pathology.”
    Dr. Diamond noted that Dr. Okamura found that
    Claimant’s biceps tendon was normal and that the
    operative note documented “extensive debridement due
    to glenohumeral joint arthritis,” which was suggestive
    of long term pathology.
    . . .
    71.  On October 31, 2006, Claimant sought
    treatment with Dr. McCaffrey with complaints of pain
    in both shoulders, his low back, buttocks, and right
    leg. Claimant’s “work status” was noted as “modified
    duty.”
    . . .
    73.   On March 3, 2007, Claimant sought “Urgent
    Care Walk-In” treatment with Dr. McCaffrey with
    complaints of pain in his left shoulder, low back,
    left buttock, and right leg.
    74.   On March 29, 2007, Claimant sought
    treatment with Dr. McCaffrey with complaints of pain
    in his left shoulder, low back, left buttock, and
    right leg. Claimant’s “work status” was noted as
    [“]off duty.”
    75.   On April 19, 2007, Claimant sought
    treatment with Dr. McCaffrey with complaints of pain
    in his left shoulder, low back, left buttock, left
    thigh, right knee, and left foot.
    76.   On May 31, 2007, Claimant sought treatment
    with Dr. McCaffrey with complaints of pain in both
    shoulders, his low back, left buttock, and right leg,
    and left leg and foot.
    77.   On June 21, 2007, Claimant sought
    treatment with Dr. McCaffrey with complaints of pain
    in both shoulders, his low back, left buttock, and
    both legs and left foot.
    . . .
    80.   In Claimant’s Answers to Employer’s First
    Request for Answers to Interrogatories . . . Claimant
    . . . revealed that he broke both shoulders in a moped
    accident in 1990 or 1991, wherein he “flew off the
    moped and landed with both arms extended”.
    . . .
    92.   Claimant was deposed on January 27, 2006.
    Claimant testified that at the time of the June 17,
    2004 work accident, his arms were straight out
    approximately three feet from the ground as he helped
    support a panel weighing 800 to 1200 pounds. The
    panel then fell approximately two-and-a-half feet in
    approximately two seconds or less. It stopped falling
    -19-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    approximately six inches from the ground.
    93.   Claimant did not feel immediate pain to
    the shoulders. He first experienced pain to both
    shoulders one to one-and-a-half-weeks later. He
    believed the pain in his shoulders was 4/10 or 5/10,
    but increased to 6/10 or 7/10 by the third week after
    the June 17, 2004 work accident.
    94.   At the trial on April 9, 2010, Dr. Diamond
    testified that Claimant had . . . a history of
    previously asymptomatic neck and shoulder pain, a
    history of prior bilateral shoulder fractures,
    multiple Waddell’s findings.
    Dr. Diamond testified that most of the
    impressions noted from the right shoulder MRA were
    indicative of long-standing (5-10 years) degenerative
    conditions. However, the changes noted in the
    supraspinatus could be considered acute and were not
    necessarily long-standing. The left shoulder MRA
    showed similar degenerative changes.
    He further testified that the labral and rotator
    cuff tears that resulted in Claimant’s surgeries were
    not related to the subject work accident, because the
    mechanism of the subject accident was not consistent
    with such injuries. He stated that he could
    definitely say that the labral tearing and
    degenerative arthritis were not acute injuries.
    Dr. Diamond testified that heavy lifting could
    cause degenerative conditions of the rotator cuff, but
    it would depend upon the position of the rope and
    arms. It would take abduction and positioning of the
    arms overhead to irritate the rotator cuff. Reaching
    overhead to pull down on a rope would likely lead to a
    biceps tendonitis rather than a rotator cuff
    tendonitis. Further, “heavy work” could lead to
    rotator cuff and labral degeneration.
    Labral tearing occurs with compressive injuries,
    where the humeral head grinds into the labrum, like a
    fall onto outstretched arms. Although it is possible
    to tear the labrum on the basis of a traction accident
    as in this case, but that usually involves damage to
    the biceps, which is not present [sic]. Therefore,
    can exclude [sic] traction as the mechanism of injury
    for the labral tear and arthritis, and the same
    reasoning applied to rotator cuff injuries. He opined
    that more likely than not, the tears and degenerative
    changes pre-existed the June 17, 2004 work accident.
    Further, if the tears as seen on the MRA
    occurred from the work injury, Claimant, more likely
    than not, would have felt pain immediately. It would
    also be probable that he would have felt the shoulder
    pain from the tears immediate [sic], regardless of
    pain in his back. Dr. Diamond pointed out that
    Claimant had a complaint of knee pain, and, the back
    -20-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    pain he experienced did not mask that pain.
    Dr. Diamond opined that although possible, it
    was “more likely than not” that the June 17, 2004
    accident did not cause, aggravate, or accelerate
    Claimant’s labral tears. He would expect immediate
    symptoms given the amount of tears noted on the MRA.
    Dr. Diamond further testified that it was
    virtually impossible to develop the advanced arthritic
    changes seen on the MRA during the period since the
    June 17, 2004 work accident.
    With regard to Claimant’s low back, Dr. Diamond
    testified that Claimant reached medically stability
    [sic] approximately one year after the June 17, 2004
    work accident.
    He further testified that he would generally
    tell his patients that it would take 12-18 months to
    fully recover strength after a shoulder surgery.
    Dr. Diamond clarified that the supraspinatus
    changes seen on the MRA in this particular case were
    not related to the subject work accident for the same
    reasons.
    95.    At trial, Claimant testified that he first
    noticed symptoms in his shoulders one to two weeks
    after the June 17, 2004 work accident, while he was
    washing rice. The pain in his shoulders thereafter
    intensified.
    96.   The [LIRAB] credits the opinion of Dr.
    Diamond and finds that Claimant’s bilateral shoulder
    conditions pre-existed the June 17, 2004 work accident
    and was [sic] not caused, aggravated, or accelerated
    by said accident. The [LIRAB] credits Dr. Diamond’s
    expert opinion that Claimant would have experienced
    immediate symptoms if his shoulder conditions were
    caused by the June 17, 2004 work injury. Claimant’s
    argument that his shoulder symptoms were masked by his
    low back injury is inconsistent with the report of
    knee symptoms immediately after the June 17, 2004 work
    accident. The [LIRAB] also credits Dr. Diamond’s
    opinion that Claimant’s shoulder conditions are not
    consistent with a traction type mechanism of injury.
    The LIRAB also made the following conclusions of law
    (COL):
    “Hawaii Revised Statutes (“HRS”) § 386-85(1)
    creates a presumption in favor of the claimant that
    the subject injury is causally related to the
    employment activity. . . . Furthermore, this
    presumption may be rebutted by “substantial evidence
    to the contrary . . . .” § 386-85, HRS. The Board
    -21-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    has applied the rebuttable presumption of
    compensability.
    1.    The [LIRAB] concludes that Claimant did
    not sustain bilateral shoulder injuries on June 17,
    2004, arising out of and in the course of employment.
    Employer has adduced substantial evidence to rebut or
    overcome the presumption of compensability.
    Although Claimant argues, in part, that his
    shoulder conditions could have been incurred over the
    period of his work for Employer, [the LIRAB] makes no
    determination as to Claimant’s cumulative trauma
    contention, where such theory or contention was raised
    for the very first time at the trial and in Claimant’s
    Post Hearing Memorandum.
    2.    The [LIRAB] concludes that Claimant’s
    periods of [TTD] resulting from the work injury of
    June 17, 2004 are:
    June 20, 2004 through June 22, 2004
    June 30, 2004 through December 17, 2005
    April 11, 2006 through May 11, 2006
    As stated in Alexis v. Kasseebeer v. Paul J.
    Samarin, AB 2007-207 (October 2, 2009):
    A medical certification of [TTD] requires
    an attending physician to certify that a
    claimant’s absence from work is due to
    disability attributed to a specific work
    injury or condition. Without such
    certification, an award of temporary total
    disability is not proper.
    The [LIRAB] interprets the laws and rules to
    require certifications of disability by the attending
    physician to be contemporaneous, in writing, and
    including the date of accident and work injury-related
    condition(s) for which such disability is certified.
    Statements that Claimant’s work status as [sic]
    “off duty” or that he is significantly impaired is
    [sic] insufficient as a certification of disability
    without a statement that such impairment or disability
    is due to the work injury.
    The record before the [LIRAB] does not include
    statements of certification that Claimant remained
    temporarily and totally disabled due to a work-related
    injury. For the period April 11, 2006 through May 11,
    2006, the [LIRAB] credits Dr. McCaffrey’s Work
    Restriction Profile and concludes that Claimant was
    disabled due to the June 17, 2004 work injury.
    The [LIRAB] makes no determination as to
    Claimant’s entitlement to TTD benefits after
    September 4, 2007, which was the medical reports
    deadline.
    -22-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    3. The [LIRAB] concludes Employer is not liable
    for a penalty for late payment of [TTD] benefits for
    the period April 6, 2005 to February 2, 2006. There
    is no evidence to indicate that payments were
    untimely. Further, the [LIRAB] determined that except
    for the period April 11, 2006 through May 11, 2006,
    Claimant was not entitled to TTD benefits after
    December 17, 2005.
    D.     Appeal to the ICA
    On July 21, 2011, Panoke filed a notice of appeal of
    the LIRAB’s decision to the ICA.          Panoke raised essentially the
    same arguments to the ICA that he raised before the LIRAB.
    Panoke also argued that it was error for the LIRAB to
    limit his TTD benefits to certain time periods when Work Star had
    provided clinical reports that kept Panoke off work from June 30,
    2004 through July 12, 2007.
    Panoke further asserted that it was error for the LIRAB
    to fail to assess a penalty against Reef and Seabright because
    Reef and Seabright’s WC-3 form showing TTD payments made for the
    year 2005 indicated that payments were only made until April 5,
    2005, but the LIRAB awarded TTD until December 17, 2005, and
    there were no grounds for the Director to excuse penalties.
    Reef and Seabright argued that Panoke’s shoulder
    injuries were not caused by the June 17, 2004 accident, relying
    on the reports of Dr. Lau and Dr. Agles, and on Dr. Diamond’s
    testimony.
    -23-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Reef and Seabright argued that it was not error for the
    LIRAB to limit Panoke’s TTD benefits to certain time periods.
    Reef and Seabright asserted that the Work Star reports were not
    sufficient to certify Panoke as disabled because they did not
    indicate the dates when his disability started, and when he would
    be able to return to work, as required by HRS § 386-96.
    Reef and Seabright also argued that no penalties for
    late TTD payments were due because the Director’s decision of
    June 13, 2005, only awarded TTD benefits until April 4, 2005.
    After that, according to Reef and Seabright, the disability was
    disputed, therefore no TTD benefits were due until October 13,
    2006, when the Director extended the TTD period beyond April 5,
    2005.
    In a summary disposition order (SDO) filed on June 30,
    2014, the ICA affirmed the LIRAB’s ruling.          The ICA first held
    that the opinions of Drs. Agles, Lau, and Diamond constituted
    substantial evidence sufficient to rebut the presumption of
    coverage.    In doing so, the ICA rejected Panoke’s argument that
    the opinions were generalized and therefore irrelevant because
    the opinions “identified specific reasons as to why the shoulder
    injuries were not work related and why the industrial accident
    did not exacerbate Panoke’s pre-existing condition.”            The ICA
    then held that, even though there was some evidence to the
    -24-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    contrary in the form of Dr. McCaffrey’s and Dr. Okamura’s
    opinions, the LIRAB did not err in giving more weight to the
    “high quantum of evidence” presented by Reef and Seabright.
    The ICA next determined that, although the LIRAB’s
    requirement that each disability certification contain a specific
    statement that the disability is due to work injury was
    “questionable,” any error by the LIRAB in this regard was
    harmless because the LIRAB did not err in determining the TTD
    periods.   The ICA concluded that the LIRAB’s determination of the
    TTD periods was not error because the first period, from June 20,
    2004 to June 22, 2004, was based on a statutory three-day waiting
    period after the accident and the initial reports of Dr. Diaz-
    Ordaz.   The second period, from June 30, 2004, to December 17,
    2005, started when Dr. McCaffrey first placed Panoke off duty,
    and ran for eighteen months from the June 17, 2004 accident,
    based on Dr. Diamond’s opinion that Panoke’s back injury had
    achieved maximum medical improvement after eighteen months.
    The ICA also agreed with Reef and Seabright that the
    LIRAB did not err in failing to assess penalties.           The ICA held
    that Panoke’s argument that he had not received TTD benefits
    since April 2005 was without merit because the Director’s order
    extending benefits beyond April 2005 was not issued until
    October 13, 2006.
    -25-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    II.   Standards of Review
    A.     The LIRAB’s decision
    Appellate review of a LIRAB decision is governed by
    HRS § 91-14(g) (1993), which states that:
    Upon review of the record the court may affirm
    the decision of the agency or remand the case
    with instructions for further proceedings; or it
    may reverse or modify the decision and order if
    the substantial rights of the petitioners may
    have been prejudiced because the administrative
    findings, conclusions, decisions, or orders are:
    (1) In violation of constitutional or
    statutory provisions; or
    (2) In excess of the statutory authority
    or jurisdiction of the agency; or
    (3) Made upon unlawful procedure; or
    (4) Affected by other error of law; or
    (5) Clearly erroneous in view of the
    reliable, probative, and substantial
    evidence on the whole record; or
    (6) Arbitrary, or capricious, or
    characterized by abuse of discretion
    or clearly unwarranted exercise of
    discretion.
    We have previously stated:
    [Findings of Fact] are reviewable under the
    clearly erroneous standard to determine if the
    agency decision was clearly erroneous in view of
    reliable, probative, and substantial evidence on
    the whole record.
    [Conclusions of Law] are freely reviewable to
    determine if the agency’s decision was in
    violation of constitutional or statutory
    provisions, in excess of statutory authority or
    jurisdiction of agency, or affected by other
    error of law.
    A [Conclusion of Law] that presents mixed
    questions of fact and law is reviewed under the
    clearly erroneous standard because the
    conclusion is dependent upon the facts and
    circumstances of the particular case. When
    mixed questions of law and fact are presented,
    an appellate court must give deference to the
    agency’s expertise and experience in the
    particular field. The court should not
    substitute its own judgment for that of the
    -26-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    agency.
    Igawa v. Koa House Rest., 97 Hawai#i 402, 405-06, 
    38 P.3d 570
    ,
    573-74 (2001) (internal quotation marks, citations, and brackets
    in original omitted) (quoting In re Water Use Permit
    Applications, 94 Hawai#i 97, 119, 
    9 P.3d 409
    , 431 (2000)).
    [A finding of fact] or a mixed determination of law
    and fact is clearly erroneous when (1) the record lacks
    substantial evidence to support the finding or
    determination, or (2) despite substantial evidence to
    support the finding or determination, the appellate court is
    left with the definite and firm conviction that a mistake
    has been made. We have defined “substantial evidence” as
    credible evidence which is of sufficient quality and
    probative value to enable a person of reasonable caution to
    support a conclusion.
    In re Water Use Permit Applications, 94 Hawai#i at 119, 
    9 P.3d at 431
     (internal quotation marks and citations omitted).
    B.     The LIRAB’s statutory interpretation
    An appellate court
    generally reviews questions of statutory
    interpretation de novo, #Olelo v. Office of Info.
    Practices, 116 Hawai#i 337, 344, 
    173 P.3d 484
    , 491
    (2007), but, “[i]n the case of . . . ambiguous
    statutory language, the applicable standard of review
    regarding an agency’s interpretation of its own
    governing statute requires this court to defer to the
    agency’s expertise and to follow the agency’s
    construction of the statute unless that construction
    is palpably erroneous,” Vail v. Employees’ Ret. Sys.,
    
    75 Haw. 42
    , 66, 
    856 P.2d 1227
    , 1240 (1993).
    Gillan v. Gov’t Employees Ins. Co., 119 Hawai#i 109, 114, 
    194 P.3d 1071
    , 1076 (2008).
    -27-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    III.   Discussion
    A.     The LIRAB erred in concluding that the employer presented
    substantial evidence to rebut the presumption that Panoke’s
    shoulder injuries were a covered employment-related injury
    In COL 1, the LIRAB concluded that “[Panoke] did not
    sustain bilateral shoulder injuries on June 17, 2004, arising out
    of and in the course of employment” because “[Reef and Seabright]
    ha[ve] adduced substantial evidence to rebut or overcome the
    presumption of compensability.”         In support of this conclusion,
    the LIRAB stated that it “credits the opinion of Dr. Diamond and
    finds that [Panoke’s] bilateral shoulder conditions pre-existed
    the June 17, 2004 work accident and was not caused, aggravated,
    or accelerated by said accident.”
    Panoke argues that the LIRAB clearly erred because it
    should not have relied on the “generalized” reports of Drs. Agles
    and Lau and the testimony of Dr. Diamond.           Panoke also claims
    that his degenerative shoulder conditions made him more
    susceptible to injury, that his shoulders were asymptomatic prior
    to June 17, 2004, that he did not immediately feel pain in his
    shoulders because it was masked by his back pain and pain
    medication, and that his prior shoulder injuries had completely
    -28-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    resolved.4
    As discussed below, the LIRAB erred in finding that
    Reef and Seabright presented substantial evidence sufficient to
    overcome the presumption that Pankoke’s shoulder injuries were
    work-related.     Although Reef and Seabright presented reports from
    three physicians opining that Panoke’s shoulder injuries were not
    caused by the June 17, 2004 work accident, none of these
    physicians explained why the June 17, 2004 accident could not
    have aggravated Panoke’s pre-existing shoulder injuries, or,
    similarly, why Panoke was asymptomatic prior to June 17, 2004,
    but then started suffering from shoulder problems shortly
    afterwards.     As a result, the medical reports of the employer’s
    physicians do not provide a sufficient degree of specificity to
    constitute substantial evidence to rebut the presumption that
    Panoke’s shoulder injuries were work-related.
    When determining whether a workers’ compensation claim
    is work-related, it is well established in Hawai#i that “it shall
    be presumed, in the absence of substantial evidence to the
    contrary . . . [t]hat the claim is for a covered work injury[.]”
    HRS § 386-85 (1993).      As indicated in Acoustic, Insulation &
    4
    Panoke also argues that the LIRAB erred in declining to consider
    the possibility that his shoulder injuries were caused cumulatively as a
    result of his heavy labor at work. Because of our holding, we do not reach
    this issue.
    -29-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Drywall, Inc. v. Labor and Indus. Relations Appeal Bd., 
    51 Haw. 312
    , 316, 
    459 P.2d 541
    , 544 (1969), to rebut the presumption, the
    employer has the burden of going forward with the evidence, which
    is the burden of production, as well as the burden of persuasion.
    The burden of production means that “the employer must initially
    introduce substantial evidence that, if true, could rebut the
    presumption that the injury is work-related.”          Nakamura v. State,
    98 Hawai#i 263, 267, 
    47 P.3d 730
    , 734 (2002) (citation omitted).
    In evaluating whether the burden of producing substantial
    evidence has been met, “the slightest aggravation or acceleration
    of an injury by the employment activity mandates compensation.”
    Van Ness v. State, Dep’t of Educ., 131 Hawai#i 545, 562, 
    319 P.3d 464
    , 481 (2014) (citation omitted).
    If the employer meets the burden of production, the
    burden of persuasion requires that “the trier of fact . . . weigh
    the evidence elicited by the employer against the evidence
    elicited by the claimant.”      Igawa, 97 Hawai#i at 409, 
    38 P.3d at 577
     (citation omitted).      In evaluating whether the burden of
    persuasion has been met in the workers’ compensation context,
    “the broad humanitarian purpose of the workers’ compensation
    statute read as a whole requires that all reasonable doubts be
    resolved in favor of the claimant[.]”         Van Ness, 131 Hawai#i at
    558, 584 P.3d at 477 (quoting Lawhead v. United Air Lines, 59
    -30-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Haw. 551, 560, 
    584 P.3d 119
    , 125 (1978)) (emphasis omitted); see
    also Akamine v. Hawaiian Packing & Crating Co., 
    53 Haw. 406
    , 408,
    
    495 P.2d 1164
    , 1166 (1972).       In this case, the employer failed to
    meet its initial burden of producing substantial evidence, and we
    therefore do not reach the burden of persuasion.
    In the workers’ compensation context, “substantial
    evidence” means “a high quantum of evidence which, at the
    minimum, must be relevant and credible evidence of a quality and
    quantity sufficient to justify a conclusion by a reasonable
    [person] that an injury or death is not work connected.”             Id. at
    267-68, 
    47 P.3d at 734-35
     (quoting Flor v. Holguin, 94 Hawai#i
    70, 79, 
    9 P.3d 382
    , 391 (2000)).        As this court explained in Van
    Ness, this is a “high burden” placed on the employer, which is
    necessary because of the purpose of Hawaii’s workers’
    compensation law:
    The legislature has decided that work injuries are
    among the costs of production which industry is
    required to bear. Workmen’s compensation laws were
    enacted as a humanitarian measure, to create legal
    liability without relation to fault. They represent a
    socially enforced bargain: the employee giving up his
    right to recover common law damages from the employer
    in exchange for the certainty of a statutory award for
    all work-connected injuries.
    131 Hawai#i at 558, 319 P.3d at 477 (quotation marks, brackets,
    and citation omitted).
    Two decisions by this court--Akamine and Nakamura--
    -31-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    illustrate the “substantial evidence” standard.
    In Akamine, the claimant died from a heart attack, and
    the employer’s experts, relying on the fact that heart disease
    originates early in life and physical exercise generally reduces
    the risk of heart disease, testified that there was no connection
    between the employee’s heart condition and his physical exertion
    at work.   53 Haw. at 410-12, 
    495 P.2d at 1167-68
    .          This court
    held that such testimony was generalized and thus did not rebut
    the presumption of coverage.       Id. at 412-14, 
    495 P.2d at 1168-69
    .
    This court also noted that “[t]he primary focus of the medical
    testimony should have been a discussion on whether the employment
    effort, whether great or little, in any way aggravated Mr.
    Akamine’s heart condition which resulted in his death.”            Id. at
    412, 
    495 P.2d at 1168
    .
    In Nakamura, the claimant, an employee of the
    University of Hawai#i (UH), claimed he had sustained a
    psychiatric stress injury at work due to “‘long term inhumane
    treatment’ and harassment . . . .”        98 Hawai#i at 264, 
    47 P.3d 730
     at 731.   Nakamura claimed his inability to work was a result
    of this treatment by his supervisors and also an IRS garnishment
    of his wages.    Id. at 264-65, 
    47 P.3d at 731-32
    .         At trial,
    Nakamura’s regular psychiatrist testified that she believed
    Nakamura had a pre-existing psychiatric illness that was
    -32-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    exacerbated by both the IRS garnishment and the UH work
    environment.      Id. at 266, 
    47 P.3d at 733
    .        UH relied on the
    report of another psychiatrist, Dr. Ponce, who had examined
    Nakamura at UH’s request and testified that Nakamura had a pre-
    existing psychiatric illness that was exacerbated by the IRS
    garnishment but not his treatment by UH supervisors.               
    Id.
       The
    LIRAB credited Dr. Ponce’s testimony, and thus found that
    Nakamura’s work did not cause his injury.            
    Id.
    This court in Nakamura clarified the Akamine decision,
    and stated that “the court [in Akamine] was intending to
    illustrate that a reasonable degree of specificity is required in
    order for medical opinion evidence to rebut the presumption of
    compensability.”       98 Hawai#i at 269, 
    47 P.3d at 736
    .         This court
    went on to affirm the LIRAB’s decision and held that Dr. Ponce’s
    opinion constituted substantial evidence because
    Dr. Ponce did more than opine generally that Nakamura
    had an illness predating his employment with UH. Dr.
    Ponce identified symptoms of paranoia and accompanying
    behaviors attributable to Nakamura’s pre-existing
    illness as the source of Nakamura’s pre-garnishment
    work-related difficulties, pointing out that the
    behaviors were similar to difficulties that Nakamura
    had encountered before starting work at UH.
    
    Id.
    In the present case, Reef and Seabright bore the
    initial burden of producing substantial evidence to rebut the
    presumption that Panoke’s shoulder injuries were the result of
    -33-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    the June 17, 2004 work accident.        Reef and Seabright rely on the
    testimony of Dr. Diamond, and the reports of Drs. Agles and Lau,
    and argue that these met their burden to produce substantial
    evidence.
    At trial, Dr. Diamond testified that the labral and
    rotator cuff tears found in the MRIs of Panoke’s shoulders were
    most likely not the result of the June 17, 2004 work accident.
    Dr. Diamond’s reasons for this opinion were that the traction
    mechanism of Panoke’s June 17, 2004 accident was inconsistent
    with the shoulder injury, Panoke lacked any injury to his biceps,
    Panoke did not complain of pain in his shoulders for
    approximately two weeks after the June 17, 2004 work accident,
    and, according to Dr. Diamond, Panoke’s shoulder injuries were
    more consistent with degenerative changes over time resulting
    from his previous shoulder fractures, rather than the June 17,
    2004 accident.    Drs. Agles and Lau also opined that Panoke’s
    shoulder injuries were not related to the June 17, 2004 accident
    because of Panoke’s delayed pain complaints in his shoulders.
    However, Panoke’s treating physician, Dr. McCaffrey,
    concluded in a January 31, 2005 letter that Panoke’s shoulder
    injuries were related to the June 17, 2004 accident.            As the
    LIRAB noted in FOF 29, Dr. McCaffrey explained that Panoke had no
    shoulder complaints or ongoing problems with his shoulder prior
    -34-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    to the June 17, 2004 accident and had “fully and totally”
    recovered from his 1991 vehicle accident in which he fractured
    his shoulders “without residual symptoms or impairment.”             Dr.
    McCaffrey also noted that Panoke had been involved in heavy work
    activities immediately prior to June 17, 2004, and had been
    “clinically asymptomatic” until the June 17, 2004 accident.
    None of the medical reports submitted by Reef and
    Seabright, or Dr. Diamond’s testimony at the LIRAB hearing,
    rebutted these bases for Dr. McCaffrey concluding that Panoke’s
    shoulder injuries were related to the June 17, 2004 accident.
    Moreover, all three of the employer’s physicians focused almost
    entirely on explaining why Panoke’s work accident on June 17,
    2004 could not have caused his shoulder injuries without
    adequately explaining how the accident could not have caused “the
    slightest aggravation or acceleration of an [existing] injury.”
    Van Ness, 131 Hawai#i at 562, 319 P.3d at 481.          Instead, the
    focus of the employer’s medical reports “should have been a
    discussion on whether the employment . . . in any way aggravated
    Mr. [Panoke’s] [shoulder] condition which resulted in his
    [injury].”   Akamine, 53 Haw. at 412, 
    495 P.2d at 1168
     (emphasis
    added).
    Given that Panoke had a history of shoulder injuries
    and his MRI scans showed degenerative arthritis in both
    -35-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    shoulders, which Dr. Diamond acknowledged was both “longstanding”
    and most likely pre-existing (because, as the LIRAB noted in FOF
    94, “it was virtually impossible to develop the advanced
    arthritic changes seen on the MRA during the period since the
    June 17, 2004 work accident”), evidence showing why Panoke’s
    June 17, 2004 accident could not have aggravated these conditions
    was necessary for the employer to adduce “substantial evidence”
    and overcome the presumption of coverage.
    Indeed, at the LIRAB trial, Dr. Diamond even
    acknowledged that it was “possible” that the June 17, 2004
    accident might have aggravated labral tears that pre-existed in
    Panoke’s shoulders.     Although Dr. Diamond testified that he
    thought that it was “more likely than not” that the work accident
    had not aggravated Panoke’s shoulder injuries, his only
    explanation was that “[h]e would expect immediate symptoms given
    the amount of tears” Panoke suffered.         However, this explanation
    was not sufficient to constitute “substantial evidence.”             First,
    one of the employer’s own physicians, Dr. Lau, acknowledged that
    the pain experienced with the type of injuries Panoke suffered
    would not necessarily be immediate, but could have manifested
    “within several days to a week.”        Second, although it is not
    necessary for the employer to provide evidence showing
    definitively what was the cause of the claimant’s injury (i.e.,
    -36-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    something other than the work accident), there is nothing in the
    record to explain why Panoke would have started experiencing
    serious shoulder pain approximately two weeks after the work
    accident if the work accident had not caused the injury or
    aggravated some pre-existing injury.
    Thus, unlike the physician in Nakamura, Reef and
    Seabright’s physicians did not do more than “opine generally that
    [Panoke] had an [injury] predating his employment,” Nakamura, 98
    Hawai#i at 269, 
    47 P.3d at 736
    , because the physicians did not
    consider how Panoke’s prior injury might have been affected or
    aggravated by the June 17, 2004 accident.           As a result, the LIRAB
    erred in concluding that Reef and Seabright had adduced
    substantial evidence to overcome the presumption that Panoke’s
    shoulder injuries were related to the June 17, 2004 work accident
    as he alleged.
    We therefore vacate the LIRAB’s ruling and remand the
    case to the LIRAB for further proceedings consistent with this
    opinion, including a determination on the merits of Panoke’s
    eligibility for TTD benefits.
    B.     The LIRAB erred in denying Panoke’s TTD benefits based on
    deficiencies in the certifications of disability submitted
    by Panoke’s physicians
    In COL 2, the LIRAB concluded that:
    Claimant’s periods of [TTD] resulting from the work
    -37-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    injury of June 17, 2004 are:
    June 20, 2004 through June 22, 2004
    June 30, 2004 through December 17, 2005
    April 11, 2006 through May 11, 2006
    As stated in Alexis v. Kasseebeer v. Paul J.
    Samarin, AB 2007-207 (October 2, 2009):
    A medical certification of [TTD] requires
    an attending physician to certify that a
    claimant’s absence from work is due to
    disability attributed to a specific work
    injury or condition. Without such
    certification, an award of temporary total
    disability is not proper.
    The [LIRAB] interprets the laws and rules to
    require certifications of disability by the attending
    physician to be contemporaneous, in writing, and
    including the date of accident and work injury-related
    condition(s) for which such disability is certified.
    Statements that Claimant’s work status as [sic]
    “off duty” or that he is significantly impaired is
    [sic] insufficient as a certification of disability
    without a statement that such impairment or disability
    is due to the work injury.
    The record before the board does not include
    statements of certification that Claimant remained
    temporarily and totally disabled due to a work-related
    injury. For the period April 11, 2006 through May 11,
    2006, the Board credits Dr. McCaffrey’s Work
    Restriction Profile and concludes that Claimant was
    disabled due to the June 17, 2004 work injury.
    The [LIRAB] makes no determination as to
    Claimant’s entitlement to TTD benefits after
    September 4, 2007, which was the medical reports
    deadline.
    The LIRAB therefore discredited Panoke’s Work Star
    reports because they did not indicate that Panoke’s “off work”
    status was due to a work injury--in this case Panoke’s back
    injury.   The ICA noted that the LIRAB’s requirements that
    physicians’ reports must include the dates of the accident and
    the disability “were based upon statutory authority [in HRS
    § 386-96] and were not error as a matter of law.”             The ICA then
    -38-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    held that although “the LIRAB’s requirement that each
    certification of disability contains a specific statement that
    the impairment/disability is due to work injury is
    questionable . . . the LIRAB did not err in its determination of
    the TTD benefits period.”
    Panoke argues that although the Work Star reports did
    not include all of the information required by the LIRAB, the
    reports nevertheless sufficiently certified Panoke as disabled
    because “[a] claimant should not be penalized simply because his
    physician failed to properly fill out a report.”            Therefore,
    according to Panoke, the LIRAB should have awarded him TTD
    benefits for the entire period for which the Work Star reports
    placed him off work duty.
    Although part III.A of this opinion vacates and remands
    Panoke’s claim to the LIRAB for redetermination of the TTD
    benefits he is due, clarification of the relevant law is
    warranted.5    We hold that the LIRAB may not deny a claimant
    5
    Compare Zhang v. State, Dept. of Land & Natural Res., No. CAAP-11-
    0001106 (App. Sept. 15, 2014) (SDO) (holding that a physician’s document “did
    not comport with the [statutory] requirement that it include the ‘dates of
    disability’ because it simply constituted a plan for future treatment and did
    not specify any range of time the document was supposed to cover”); Boydstun
    v. Polynesian Cultural Ctr., No. CAAP-11-0000803 (App. Sept. 11, 2014) (SDO)
    (affirming the LIRAB’s determination that “there were no contemporaneous
    medical certifications” for unaddressed “gap” periods); Custino v. State,
    Dept. of Transp., No. CAAP-11-0000570 (App. May 15, 2014) (SDO) (holding that
    the failure of a physician to include the information required in HRS § 389-
    96(2), including the dates of disability and the return to work date, violates
    (continued...)
    -39-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    benefits based on deficiencies in a physician’s certifications of
    disability.
    HRS § 386-966 requires a physician to include in
    5
    (...continued)
    HRS § 389-96(2) as an improper certification, and thus justifies a denial of
    the claimant’s TTD benefits) with Alayon v. Urban Management Corp., No. CAAP
    XX-XXXXXXX (App. Dec. 31, 2014) (SDO) (vacating the LIRAB’s ruling that the
    claimant was not entitled to TTD benefits because “the [LIRAB] cannot deny a
    claimant’s request for TTD benefits based solely on a physician’s failure to
    submit the certifications of disability in the proper form”).
    6
    HRS § 386-96 reads:
    (a) Any physician, surgeon, or hospital that has given any
    treatment or rendered any service to an injured employee shall
    make a report of the injury and treatment on forms prescribed by
    and to be obtained from the department as follows:
    (1) Within seven days after the date of first attendance or
    service rendered, an initial report shall be made to the
    department and to the employer of the injured employee in
    the manner prescribed by the department;
    (2) Interim reports to the same parties and in the same
    manner as prescribed in paragraph (1) shall be made at
    appropriate intervals to verify the claimant’s current
    diagnosis and prognosis, that the information as to the
    nature of the examinations and treatments performed is
    complete, including the dates of those treatments and the
    results obtained within the current reporting period, the
    execution of all tests performed within the current
    reporting period and the results of the tests, whether the
    injured employee is improving, worsening, or if “medical
    stabilization” has been reached, the dates of disability,
    any work restrictions, and the return to work date. When an
    injured employee is returned to full-time, regular, light,
    part-time, or restricted work, the attending physician shall
    submit a report to the employer within seven calendar days
    indicating the date of release to work or medical
    stabilization;
    . . .
    (b) No claim under this chapter for medical treatment, surgical
    treatment, or hospital services and supplies, shall be valid and
    enforceable unless the reports are made as provided in this
    section, except that the director may excuse the failure to make
    the report within the prescribed period or a nonsubmission of the
    report when the director finds it in the best interest of justice
    (continued...)
    -40-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    reports all of the information listed in HRS § 386-96(2),
    including the “dates of disability.”         In addition to the required
    information, HRS § 386-96 provides the consequences of not
    including such information:       “[n]o claim under this chapter for
    medical treatment, surgical treatment, or hospital services and
    supplies, shall be valid and enforceable unless the reports are
    made as provided in this section[.]”         HRS § 386-96(b) (emphasis
    added).
    Similarly, the Department of Labor and Industrial
    Relations (DLIR) administrative rule on this issue also allows
    for the denial of payment to the physician in the event that a
    disability certification does not comply with the reporting
    requirements.     Hawai#i Administrative Rules (HAR) § 12-15-80
    provides:
    (a) Any provider of service required by chapter 386,
    HRS, this chapter, or any related rules to make and
    submit reports of an injury and treatment shall:
    (1) Submit those reports to the director and the
    self-insured employer, or the insurer of the
    employer when the employer is not self-insured,
    whichever is applicable; and
    (2) Itemize its statement of services rendered
    in a manner showing the date of injury,
    diagnosis, date of each visit or service, the
    appropriate code number used as the basis for
    the charge, and the fee not to exceed the
    maximum allowed under the medical fee schedule.
    (...continued)
    to do so.
    -41-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    No service charge for preparing and submitting
    reports required by section 386-96, HRS, and any
    related rules shall be allowed.
    (3) Interim WC-2 reports shall be submitted
    monthly with the corresponding billing invoice,
    if applicable, to the employer and shall include
    the following:
    (A) Current diagnosis and prognosis;
    (B) Complete information as to the nature
    of the examination(s) and treatments
    performed, dates of those treatments, and
    the results obtained within the current
    reporting period;
    (C) A complete listing of all tests
    performed within the current reporting
    period and the results of the tests;
    (D) A statement of whether the injured
    employee is improving, worsening, or if
    “medical stabilization” has been reached;
    and
    (E) Dates of disability, work
    restrictions, if any, and return to work
    date.
    (c) The repeated failure of a physician, surgeon,
    hospital, or provider of service to comply with
    chapter 386, HRS, and any related rules shall be a
    reasonable basis for an employer to refuse to pay or
    withhold payment for services rendered.
    (Emphasis added).
    Therefore, according to a plain reading of the rule,
    the consequence of a physician not including the required
    information on a report is that the physician may not be
    compensated for medical services rendered.          Moreover, HAR § 12-
    15-80(c) provides that this sanction may only be applied after a
    physician’s “repeated failure” to comply with the requirements.
    However, even though HRS § 386-96 and HAR § 12-15-80
    -42-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    permit denial of payment to a physician who fails to comply with
    the reporting requirements, neither the statute nor the
    administrative rule provides that an employee’s claim for TTD
    benefits must be denied due to a physician’s non-compliance.
    Moreover, those provisions must be read in pari materia with the
    rest of the workers’ compensation statute, and in particular, the
    provision that establishes the employee’s entitlement to TTD, HRS
    § 386-31(b) (Supp. 2013).      That section provides that when “a
    work injury causes total disability not determined to be
    permanent in character, the employer, for the duration of the
    disability, but not including the first three calendar days
    thereof, shall pay the injured employee” the prescribed benefits.
    There is nothing in that provision which prescribes a
    particular method of proof, or that suggests that information not
    presented in accordance with HRS § 386-96 and HAR § 12-15-80
    cannot be considered.     To be sure, the LIRAB must assess the
    quality of the evidence that is presented, to determine whether
    the necessary showing has been made.        However, in doing so it
    cannot rely on the physician’s failure to comply with the
    certification requirements set forth in those provisions.             To the
    extent that the Board’s analysis in COL 2 suggests otherwise, it
    is clearly erroneous, and the ICA erred in finding that the LIRAB
    properly determined Panoke’s benefits period.
    -43-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    C.     The LIRAB did not err in denying Panoke’s request for
    additional penalties against Reef
    The LIRAB held in COL 3 that “[Reef and Seabright]
    [are] not liable for a penalty for late payment of [TTD] benefits
    for the period April 6, 2005 to February 2, 2006” because
    “[t]here is no evidence to indicate that payments were untimely.”
    Panoke argues that the LIRAB erred because Reef and Seabright
    were required to pay TTD benefits to Panoke as they accrued for
    the period January 5, 2005 through December 17, 2005, but that
    Reef and Seabright did not pay the TTD benefits for this period
    until much later.7      Panoke states that in June 2005, the Director
    ruled that Panoke had suffered compensable injuries to his back
    and shoulders, and that Panoke’s physician submitted disability
    certificates throughout 2005 certifying him as off work duty.
    According to Panoke, HRS § 386-31(b) requires payment of TTD
    7
    Panoke contends that “[t]he WC-3 reports . . . for 2004 and 2005
    demonstrated that [Reef and Seabright] failed to pay TTD benefits “from
    1/5/2005 - 12/17/2005 and from 5/6/2005 - 12/17/2005[.]” However, the 2004
    WC-3 form shows that in 2004, Reef and Seabright paid TTD benefits to Panoke
    for the periods of June 20, 2004 through June 22, 2004, and June 30, 2004
    through January 4, 2005. The 2005 WC-3 shows that Reef and Seabright paid TTD
    benefits to Panoke for the period of January 5, 2005 through April 5, 2005.
    Panoke has not pointed to any other evidence that the payments for the period
    January 1, 2005 through April 5, 2005, were late. Panoke’s argument appears
    to be based on the fact that payments for the period January 5, 2005 through
    April, 5, 2005 did not appear on the WC-3 for 2004. However, as Panoke
    acknowledges, the employer is required to file the WC-3 by January 31 of each
    year, showing payments made for the previous year. Payments from January
    through April 2005 therefore could not have appeared on the 2004 WC-3.
    Therefore, the only evidence in the record of any late payments, based on the
    2005 WC-3, is for the period April 6, 2005 through December 17, 2005, because
    it is clear from the 2005 WC-3 that Reef and Seabright did not make these
    payments in 2005.
    -44-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    without waiting for a decision from the Director, so the ICA
    therefore erred in holding that TTD was not due until the
    Director issued its second decision on October 13, 2006,
    extending TTD benefits beyond April 5, 2005.          Panoke contends
    that “[a] carrier should not be allowed to withhold TTD, gambling
    that on appeal there may be a ruling that TTD was not due.”
    The timing of TTD payments and the penalties for
    untimely payments are governed by HRS §§ 386-31 and 386-92.
    HRS § 386-31(b) (Supp. 2012) provides, in relevant part:
    The employer shall pay temporary total disability
    benefits promptly as they accrue to the person
    entitled thereto without waiting for a decision from
    the director, unless this right is controverted by the
    employer in the employer’s initial report of
    industrial injury. The first payment of benefits
    shall become due and shall be paid no later than on
    the tenth day after the employer has been notified of
    the occurrence of the total disability, and thereafter
    the benefits due shall be paid weekly except as
    otherwise authorized pursuant to section 386-53.
    (Emphasis added).
    HRS § 386-31(b) therefore requires that an employer pay
    TTD benefits to an employee within ten days of the employer being
    notified of the disability, without waiting for a decision from
    the Director, unless the employer controverts the employee’s
    claim “in the employer’s initial report of industrial injury.”
    HRS § 386-92 (Supp. 2012) provides:
    If any compensation payable under the terms of a final
    decision or judgment is not paid by a self-insured
    employer or an insurance carrier within thirty-one
    days after it becomes due, as provided by the final
    -45-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    decision or judgment, or if any temporary total
    disability benefits are not paid by the employer or
    carrier within ten days, exclusive of Saturdays,
    Sundays, and holidays, after the employer or carrier
    has been notified of the disability, and where the
    right to benefits are not controverted in the
    employer’s initial report of industrial injury or
    where temporary total disability benefits are
    terminated in violation of section 386-31, there shall
    be added to the unpaid compensation an amount equal to
    twenty per cent thereof payable at the same time as,
    but in addition to, the compensation, unless the
    nonpayment is excused by the director after a showing
    by the employer or insurance carrier that the payment
    of the compensation could not be made on the date
    prescribed therefor owing to the conditions over which
    the employer or carrier had no control.
    (Emphasis added).
    The legislative purpose behind HRS § 386-92 is “to
    assess a [20]% penalty[8] in cases where an employer or his [or
    her] insurance carrier is notified of a work injury, does not
    deny liability for said injury under the law, and still neglects
    to pay compensation to a [TTD] worker within 10 days of such
    notification.”          S. Stand. Comm. Rep. No. 216, in 1971 Senate
    Journal, at 878; H. Stand. Comm. Rep. No. 757, in 1971 House
    Journal, at 1007 (emphasis added).              Further comments in the
    committee reports also suggest that the legislature did not
    intend for employers contesting a determination of liability by
    the Director to be required to pay ongoing TTD benefits while the
    appeal is pending:
    8
    The penalty was changed from ten percent to twenty percent in
    1995.       1995 Haw. Sess. Laws Act 234, § 14 at 613.
    -46-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Even upon the issuance of such an order [by the
    Director], the employer or insurance carrier can still
    wait until the 30 day appeal period has run before
    making payment.
    This Bill proposes to grant the director
    discretion to add a 10% penalty on the compensation
    payments in cases where liability is not denied and
    there is no question that the compensation is due the
    injured worker.
    S. Stand. Comm. Rep. No. 216, in 1971 Senate Journal, at 878
    (emphasis added); see also H. Stand. Comm. Rep. No. 757, in 1971
    House Journal, at 1007.
    Here, the LIRAB did not err in declining to assess
    penalties against Reef and Seabright.         First, TTD payments for
    the period dating from April 5, 2005 to December 17, 2005 did not
    become due as a result of a “final judgment” after the Director’s
    June 13, 2005 decision because Reef and Seabright timely appealed
    to the LIRAB.    A decision by the Director shall be “final and
    conclusive between the parties . . . unless within twenty days
    after a copy has been sent to each party, either party appeals
    therefrom to the appellate board . . . .”         HRS § 386-87 (1993)
    (emphasis added).    The Director’s decision therefore was not
    “final” according to the statute.
    Although Reef and Seabright’s motion to stay payments
    was denied, this related only to the payments ordered by the
    Director, i.e., TTD payments through April 5, 2005.            The Director
    -47-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    did not order ongoing payments beyond that date.9
    Second, although Reef and Seabright were notified of
    Panoke’s disability during the period dating from April 5, 2005
    through December 17, 2005, they are not subject to penalties for
    not making immediate payments because the claim was still
    controverted.     HRS § 386-31(b) provides that the employer or
    carrier must pay TTD benefits within ten days after notification
    “unless this right is controverted by the employer in the
    employer's initial report of industrial injury.”            Here, Reef and
    Seabright were unable to controvert Panoke’s shoulder injury in
    the initial report because Panoke had not complained of any
    shoulder injury.     Reef and Seabright did, however, controvert the
    shoulder injuries as soon as Panoke made those claims.             Holding
    that Reef and Seabright had not controverted Panoke’s shoulder
    injury for the purposes of HRS § 386-92, merely because they had
    not done so in the initial injury report of June 17, 2004, would
    have the effect of allowing employees to subsequently add any
    injuries to their claims and prevent their employers from
    controverting them without paying a penalty.
    Furthermore, Panoke’s shoulder injury claims were still
    controverted after the Director’s June 13, 2005 decision.             Reef
    9
    This differed from the Director’s October 13, 2006 decision, in
    which the Director did order ongoing payments, and with which Reef and
    Seabright appear to have complied.
    -48-
    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    and Seabright immediately appealed the decision, so it was not a
    final judgment with respect to whether Panoke’s shoulder injuries
    were compensable work-related injuries.         The Director also made
    no determination as to Reef and Seabright’s obligation to pay TTD
    benefits after April 5, 2005.       Because coverage for Panoke’s
    shoulder injuries was still in dispute for the period dating from
    April 5, 2005 to December 5, 2005, and payments for that period
    had not been subject to a final judgment, Reef and Seabright are
    not liable for additional penalties under HRS § 386-92.
    V.   Conclusion
    The LIRAB erred in concluding that Reef and Seabright
    adduced substantial evidence sufficient to overcome the
    presumption that Panoke’s shoulder injuries were related to his
    June 17, 2004 work accident.       Further, the LIRAB erred in relying
    on deficiencies in Panoke’s treating physicians’ disability
    certifications when it limited Panoke’s TTD benefits.            We
    therefore vacate the ICA’s July 31, 2014 judgment on appeal and
    the LIRAB’s June 14, 2011 decision and order, and remand to the
    LIRAB for further proceedings consistent with this opinion.
    Wayne H. Mukaida                          /s/ Mark E. Recktenwald
    for petitioner
    /s/ Sabrina S. McKenna
    Colette H. Gomoto
    for respondent                            /s/ Richard W. Pollack
    /s/ Michael D. Wilson
    -49-