Ihara v. State. ( 2017 )


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  •    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Electronically Filed
    Supreme Court
    SCWC-12-0000398
    13-OCT-2017
    09:47 AM
    IN THE SUPREME COURT OF THE STATE OF HAWAI#I
    ---o0o---
    DENNIS T. IHARA,
    Petitioner/Claimant-Appellee, Cross-Appellant,
    vs.
    STATE OF HAWAI#I, DEPARTMENT OF LAND AND NATURAL RESOURCES
    Respondent/Employer-Appellant, Cross-Appellee, Self-Insured.
    SCWC-12-0000398
    CERTIORARI TO THE INTERMEDIATE COURT OF APPEALS
    (CAAP-12-0000398; CASE NO. AB 2008-266 (2-07-40277))
    OCTOBER 13, 2017
    RECKTENWALD, C.J., NAKAYAMA, McKENNA, POLLACK, AND WILSON, JJ.
    OPINION OF THE COURT BY WILSON, J.
    I.    INTRODUCTION
    This case raises two questions concerning the law of
    workers’ compensation in Hawai#i as it relates to permanent
    partial disability (PPD) awards.       First, must a PPD award for an
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    unscheduled injury that is not comparable to a scheduled injury
    be supported by some factual finding of a determinate percentage
    of impairment of a physical or mental function of the whole
    person?   This question relates to a required component in the way
    the PPD award for such an injury must be calculated under HRS §
    386-32(a).1   Second, may a PPD determination be based on a
    claimant’s post-injury inability (or reduced ability) to perform
    the usual and customary work activities in the position the
    1
    HRS § 386-32(a) states:
    Permanent partial disability. Where a work
    injury causes permanent partial disability, the employer
    shall pay the injured worker compensation in an amount
    determined by multiplying the effective maximum weekly
    benefit rate prescribed in section 386-31 by the number of
    weeks specified for the disability as follows:
    .   .   .
    Other cases. In all other cases of permanent
    partial disability resulting from the loss or loss of use of
    a part of the body or from the impairment of any physical
    function, weekly benefits shall be paid at the rate and
    subject to the limitations specified in this subsection for
    a period that bears the same relation to a period named in
    the schedule as the disability sustained bears to a
    comparable disability named in the schedule. In cases in
    which the permanent partial disability must be rated as a
    percentage of the total loss or impairment of a physical or
    mental function of the whole person, the maximum
    compensation shall be computed on the basis of the
    corresponding percentage of the product of three hundred
    twelve times the effective maximum weekly benefit rate
    prescribed in section 386-31. (Emphasis added.)
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    claimant occupied prior to the injury?2           This question relates to
    the range of permissible methods by which the degree of partial
    impairment may be assessed.         With the qualifications detailed
    below, we answer both questions in the affirmative.
    II.    BACKGROUND
    In March, 2012, the Labor and Industrial Relations
    Appeals Board (the LIRAB or the Board) awarded Ihara $250 in
    permanent partial disability (PPD) benefits and found the
    Department of Land and Natural Resources (DLNR) liable for
    vocational rehabilitation services.         Both Ihara and DLNR appealed
    to the Intermediate Court of Appeals (ICA).           The ICA vacated the
    LIRAB’s award of $250 in PPD and related vocational
    rehabilitation services, and it remanded to the LIRAB for further
    proceedings.    On certiorari, Ihara seeks reversal of the ICA’s
    decision to vacate the LIRAB’s award of permanent partial
    disability benefits to Ihara.         Ihara contends the ICA erred in
    holding that (1) the LIRAB was required to calculate the award
    based on a percentage-based finding of impairment, and (2) that
    2
    We consider only the issues raised by Ihara in his
    application for writ of certiorari. His application presented three
    questions: Did the ICA gravely err in ruling that a PPD award requires a
    finding of some mental or physical impairment? Did the ICA gravely err in
    ruling that PPD must equal impairment? Did the ICA gravely err in ruling that
    PPD should not be based on a claimant’s ability to work? We reformulate his
    first question more precisely above; we combine his second and third questions
    in the discussion below.
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    the LIRAB erred when it considered work activities in determining
    Ihara’s PPD award.
    A.   Ihara’s employment and injury
    Ihara was employed as a Deputy Registrar at the Bureau
    of Conveyances, a division within DLNR.           Although he was a Deputy
    Registrar, Ihara was in charge of operations for the Bureau of
    Conveyances and effectively performed the duties of the
    Registrar.     Ihara described the Bureau as being in a state of
    “disarray and dysfunction,” explaining that “the Land Court
    section staff was pitted against the Regular System section
    staff.”    Job stress caused Ihara to experience trouble sleeping,
    memory lapses, anxiety, and depression.
    Ihara reported to DLNR that he suffered increased
    hypertension and stress resulting from the pressures of his
    position, and that this injury occurred on approximately
    February 1, 2007.      On March 21, 2007, DLNR filed a Form WC-1:
    Employer’s Report of Industrial Injury, which documented Ihara’s
    claim and the nature of his injury, and on May 17, 2007, Ihara
    filed a Form WC-5: Employee’s Claim for Worker’s Compensation
    Benefits.     Ihara’s physician, Dr. Ronald A. Morton, submitted a
    letter stating that Ihara was in reasonably good health with
    controlled hypertension, but that high work stress had caused a
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    recent and marked elevation in his blood pressure.
    At the request of DLNR, Dr. Ajit Arora performed an
    Independent Medical Examination and Dr. Jon Streltzer performed
    an Independent Psychiatric Examination on Ihara.           Dr. Arora’s
    report from May 21, 2007 diagnosed Ihara with “[e]ssential
    hypertension, genetically based, with temporary aggravation.”
    Dr. Streltzer’s report from June 19, 2007 stated that Ihara
    suffered from “Adjustment Disorder with Anxiety, Primary
    Insomnia, Occupational Problem (not a mental disorder), and High
    Blood Pressure.”    Based on Dr. Arora’s and Dr. Streltzer’s
    Independent Medical Examination and Independent Psychiatric
    Evaluation, DLNR accepted compensability for Ihara’s claim as a
    temporary aggravation.
    The Department of Human Resources Development, Employee
    Claims Division, instructed the doctors to submit reports and
    statements to the Department of Human Resources Development,
    State Workers’ Compensation Division, documenting the medical
    services rendered in relation to his increased stress and
    hypertension.   Various notes from Dr. Morton were submitted, as
    well as from psychiatrist Dr. Dennis Lind, excusing Ihara from
    work and stating that he was disabled for certain dates.            Ihara
    was put on unpaid medical leave with his last day at work being
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    June 12, 2007.
    On June 19, 2008 the claims manager of the Employee
    Claims Division wrote to Drs. Lind and Morton requesting their
    opinions as to whether Ihara could return to work.             On June 25,
    2008, Dr. Lind responded that Ihara had reached medical stability
    and could work in other situations, but not at DLNR.              Dr. Morton
    wrote on June 27, 2008 that Ihara could return to regular duty
    and had reached medical stability.
    Based on Dr. Lind’s assessment that Ihara had reached
    medical stability but could only work in other situations, DLNR
    discharged Ihara from his position at the Bureau of Conveyances
    via a letter dated July 11, 2008.          Relying on Dr. Lind’s “medical
    assessment,” DLNR determined that Ihara was “medically
    disqualified for continued civil service employment,” not only
    for the Deputy Registrar position but also for “any DLNR
    employment.”
    B.   Hearings before the Department of Labor and Industrial
    Relations and the LIRAB
    Ihara claimed eligibility for temporary total
    disability benefits and vocational rehabilitation services.
    Ihara’s employer, DLNR, disputed his eligibility for some of
    those benefits and services.         Disputes concerning benefits are
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    decided by the director of the Department of Labor and Industrial
    Relations.   HRS § 386-86(a)-(b)(1993 & Supp. 2014).          The director
    conducts an informal hearing on the claim and issues findings of
    fact and conclusions of law.       
    Id. After an
    initial hearing in
    March 2008 and a decision in May 2008, the director, in a
    supplemental decision in October 2009, stated that DLNR was
    required to pay Ihara for “such medical care, services and
    supplies as the nature of the injury may require,” as well as
    weekly compensation for Ihara’s temporary total disability and
    temporary partial disability for the relevant weeks of his leave.
    In addition, the director found that no permanent disability
    resulted from Ihara’s injury.       Both Ihara and DLNR appealed the
    decision to the LIRAB.
    In its March 13, 2012 decision and order, the Board
    found that Ihara was entitled to certain periods of temporary
    total disability as a result of his work injury and to vocational
    rehabilitation benefits for certain periods.          The Board concluded
    that Ihara was entitled to benefits for permanent partial
    disability in the amount of $250 based on its finding that the
    DLNR’s statement in its July 11, 2008 letter that Ihara was
    medically disqualified from his position served as an admission
    that Ihara was permanently disabled.
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    The Board finds that Employer’s statement that Claimant was
    “medically disqualified” for his position was an admission or
    acknowledgement that Claimant was permanently disabled. The Board
    finds this to be especially so, because Employer sought out and
    received opinions of medical stability from Drs. Morton and Lind
    before it sent this letter.
    The Board credits the opinions that Claimant sustained no
    ratable impairment. However, Employer’s July 11, 2008 letter
    admitted or acknowledged permanent disability, stated that
    Claimant was “medically disqualified” for his position, and
    terminated him therefrom. Therefore, the Board finds that
    Claimant sustained permanent partial disability in the amount of
    $250.
    Both the DLNR and Ihara appealed the LIRAB’s decision to the ICA.
    C.   ICA proceedings
    The ICA vacated the Board’s ruling awarding Ihara $250
    in PPD benefits on two grounds.         First, the ICA held that the
    statute governing PPD benefits requires the assignment of a
    percentage of impairment for unscheduled injuries, i.e., for
    injuries not listed in the statute.          More precisely stated, the
    statute requires the assignment of a percentage of impairment for
    injuries not specifically listed in the statute or comparable to
    those listed in the statute.         The Board had failed to assign any
    percentage of impairment to Ihara’s injury, instead awarding him
    a lump sum of $250.
    Second, based on its analysis of the statute’s
    legislative history, the ICA held that PPD may not be based on
    “ability to work,” because, unlike total disability awards, PPD
    benefits are essentially indemnity payments for loss of bodily
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    integrity, not compensation to replace loss of wages.             The ICA
    found that the Board improperly awarded Ihara permanent partial
    disability benefits based on his reduced ability to work.              The
    ICA noted that the Board’s award of PPD benefits was based on the
    ambiguous position that, though Ihara suffered no ratable
    impairment, nonetheless he was “medically disqualified” to return
    to his position at DLNR, and the Board accordingly awarded him
    PPD benefits, based on his reduced ability to work.
    The ICA found the Board’s position on the extent of
    Ihara’s impairment ambiguous.        Either the Board meant by its
    findings that Ihara suffered no impairment at all, or it meant
    “that he had suffered some impairment, but in an amount incapable
    of being measured.”3
    The ICA vacated the Board’s award and remanded “for a
    determination of whether Ihara had suffered a permanent
    impairment, and if so, the percentage of the impairment and the
    award of PPD benefits based on that percentage.”4
    3
    As noted infra, an award of permanent partial disability
    benefits for an unscheduled injury that is not comparable to a scheduled
    injury must be based on a finding of a determinate degree or percentage of
    impairment.
    4
    Vocational rehabilitation services are available for
    employees who suffer permanent disability. HRS § 386-25(b)(Supp. 2014).
    Because the ICA vacated the Board’s award of PPD benefits to Ihara, it also
    vacated the Board’s determination that Ihara was entitled to vocational
    (continued...)
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    III.    STANDARDS OF REVIEW
    A.   Appeals from agency determinations relating to workers’
    compensation
    Appellate review of a LIRAB decision is governed by the
    provisions of the Hawai#i Administrative Procedure Act relating
    to judicial review of agency action.          HRS § 91-14(g)(1993);
    Bocalbos v. Kapiolani Med. Ctr. for Women & Children, 93 Hawai#i
    116, 123, 
    997 P.2d 42
    , 49 (App. 2000).           Under those provisions,
    the reviewing court “may affirm the decision of the agency or
    remand the case with instructions for further proceedings.”               
    Id. The reviewing
    court also “may reverse or modify the decision and
    order if the substantial rights of the petitioners may have been
    prejudiced because the administrative findings, conclusions,
    decisions, or orders” (1) violate provisions of the constitution
    or a statute, (2) are beyond the agency’s statutory authority or
    jurisdiction, (3) used “unlawful procedure,” (4) were “[a]ffected
    by other error of law,” (5) were clearly erroneous, or (6) were
    arbitrary or capricious “or characterized by abuse of discretion
    or clearly unwarranted exercise of discretion.”             HRS § 91-
    14(g)(1)-(6).     To be reversed as clearly erroneous, the agency’s
    4
    (...continued)
    rehabilitation services. The ICA then remanded that issue to the Board “for a
    redetermination consistent with its final decision on the PPD issue.”
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    findings, conclusions, decisions or orders must be clearly
    erroneous “in view of the reliable, probative, and substantial
    evidence on the whole record.”       HRS § 91-14(g)(5);      Poe v.
    Hawai#i Labor Relations Bd., 87 Hawai#i 191, 195, 
    953 P.2d 569
    ,
    573 (1998).    As to conclusions of law, the LIRAB’s conclusions
    will be reviewed de novo, under the right/wrong standard.             Tate
    v. GTE Hawaiian Tel. Co., 77 Hawai#i 100, 103, 
    881 P.2d 1246
    ,
    1249 (1994).   As to findings of fact, an “agency’s findings
    should be ‘sufficient to allow the reviewing court to track the
    steps by which the agency reached its decision.’”           Kauai Springs,
    Inc. v. Planning Comm’n of Cty. of Kauai, 133 Hawai#i 141, 164,
    
    324 P.3d 951
    , 974 (2014)(citation omitted); Int’l Bhd. of Elec.
    Workers, Local 1357 v. Hawaiian Tel. Co., 
    68 Haw. 316
    , 328, 
    713 P.2d 943
    , 953 (1986)(“A remand pursuant to HRS § 91–14(g) is
    appropriate if an agency’s findings are incomplete”).            “When
    mixed questions of law and fact are presented, an appellate court
    must give deference to the agency’s expertise and experience in
    the particular field.     The court should not substitute its own
    judgment for that of the agency.”        In re Water Use Permit
    Applications, 94 Hawai#i 97, 119, 
    9 P.3d 409
    , 431
    (2000)(citation, braces, and internal quotation marks omitted).
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    B.   Statutory interpretation
    Appellate courts review statutory interpretation de
    novo.    Van Ness v. State, Dep’t of Educ., 131 Hawai#i 545, 558,
    
    319 P.3d 464
    , 477 (2014), as corrected (Feb. 4, 2014).              “When
    construing a statute, our foremost obligation is to ascertain and
    give effect to the intention of the legislature, which is to be
    obtained primarily from the language contained in the statute
    itself.”    
    Id. (citation omitted).
           The “broad humanitarian
    purpose of the workers’ compensation statute read as a whole
    requires that all reasonable doubts be resolved in favor of the
    claimant.”     
    Id. (braces, underscoring,
    and citation omitted).
    The statute must be “construed . . . liberally” in order to
    effect its “beneficent purposes.”          Puchert v. Agsalud, 
    67 Haw. 25
    , 36, 
    677 P.2d 449
    , 457 (1984).
    IV.    DISCUSSION
    On certiorari, Ihara raises as issues (1) whether a PPD
    award for an unscheduled injury requires a finding of some mental
    or physical impairment and (2) whether a PPD award may reflect a
    claimant’s reduced ability to work.          To address these issues, we
    provide a brief overview of the relevant portions of the workers’
    compensation statute.
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    A.   Legislative and administrative background of permanent
    partial disability
    Workers’ compensation statutes “are highly remedial in
    character.     Their paramount purpose is to provide compensation
    for an employee for all work-connected injuries, regardless of
    questions of negligence and proximate cause.”            Flor v. Holguin,
    94 Hawai#i 70, 79, 
    9 P.3d 382
    , 391, on reconsideration in part,
    94 Hawai#i 92, 
    9 P.3d 404
    (2000).          The Hawai#i workers’
    compensation statute “is social legislation that is to be
    interpreted broadly.”       Davenport v. City & Cty. of Honolulu,
    Honolulu Fire Dep’t, 100 Hawai#i 481, 491, 
    60 P.3d 882
    , 892
    (2002).    The statute provides “an injured employee’s exclusive
    remedy for an injury arising out of and in the course of
    employment.”     Iddings v. Mee-Lee, 82 Hawai#i 1, 5, 
    919 P.2d 263
    ,
    267 (1996).     In addition, the statute embodies a presumption of
    compensability, and that “presumption has been described as one
    of the ‘keystone principles’ of our workers’ compensation plan.”
    Flor, 94 Hawai#i at 
    79, 9 P.3d at 391
    .
    Various benefit categories exist to meet different
    workers’ varied circumstances.         Two types of permanent disability
    are relevant to our discussion here: total disability and
    permanent partial disability.         Total disability benefits
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    compensate a worker for his or her loss of wage-earning capacity,
    while PPD benefits compensate a worker for the loss of bodily
    integrity, that is, the loss of a physical or mental function.
    HRS § 386-31(a); HRS § 386-32(a).        If an employee is injured on
    the job and is unable to work in any capacity after the injury,
    he or she is eligible for a total disability benefit.            H. Stand.
    Comm. Rep. No. 418-70, in 1970 House Journal, at 976.            Total
    permanent disability payments are wage replacement benefits meant
    to compensate the worker for the permanent loss of wage-earning
    capacity where the worker is unable to find work on the regular
    labor market.   
    Id. The purpose
    of a PPD award, on the other
    hand, is to compensate a worker for the loss or impairment of a
    physical or mental function.       Unlike total disability, a PPD
    award is not based on the amount of wages lost.           H. Stand. Comm.
    Rep. No. 193, in 1969 House Journal, at 702.          A PPD award is
    payable to the worker even if the worker returns to work, and the
    amount of the award derives from the extent of a worker’s
    impairment rather than his or her wage-earning capacity.            See HRS
    § 386-32(a).
    The distinction between total disability and PPD
    benefits is further clarified in the legislative history of the
    1970 amendments to the statute. “‘[T]otal disability’ is defined
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    as ‘disability of such an extent that the disabled employee has
    no reasonable prospect of finding regular employment of any kind
    in the normal labor market.’       .    .   .   Permanent partial
    disability compensation payments under the law, however, are
    based primarily on impairment of physical or mental function and
    not on ability for work.”      H. Stand. Comm. Rep. No. 418-70, in
    1970 House Journal, at 976.      Thus, the legislature intended that
    total disability benefits should compensate a worker for wages
    lost when he or she is unable to find regular employment of any
    kind due to a work-related injury, whereas PPD benefits should
    compensate for the loss or impairment of a mental or bodily
    function, irrespective of wage-earning capabilities.
    PPD injuries divide into two basic classes, scheduled and
    unscheduled.   2 Modern Workers Compensation § 200:10 (Thomson
    Reuters 2017).    Scheduled losses or injuries are those
    specifically listed and provided for by statute; unscheduled
    losses or injuries are those not specifically listed.            
    Id. Methods for
    determining or calculating the amount of compensation
    for permanent partial injuries differ depending on whether the
    injury is scheduled or unscheduled.          HRS § 386-32(a) illustrates
    the method for determining the amount of compensation for
    scheduled injuries.     It includes a schedule of body parts whose
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    loss is covered by permanent partial disability benefits, with
    the amount of compensation varying based on the specific body
    part.   The schedule lists benefits to be paid for specific
    losses, e.g., a finger or hand.        HRS § 386-32(a).
    For loss or impairment of a function that is not listed
    in the schedule, or is not comparable to a scheduled injury, the
    permanent partial disability is rated as a percentage of the
    total loss or impairment of a physical or mental function of the
    whole person.5    HRS § 386-32(a).        The percentage is used to
    calculate the dollar amount of the PPD award according to a
    formula in the statute.       HRS § 386-32(a) provides that the
    “maximum compensation” for an unscheduled PPD injury “shall be
    computed on the basis of the corresponding percentage . . . .”
    
    Id. (emphasis added).
    5
    The general outline of this “degree of whole person
    impairment” approach has been described as follows.
    Under the impairment of the whole person method of
    computing workers’ compensation for a permanent partial
    disability, the calculation of the workers’ compensation payable
    is the result of a multiplication. The multiplicand is the amount
    which the statute assigns to the whole person. This may be a flat
    dollar amount or a number of weeks or months of compensation . . .
    with the per-week compensation figured as a fraction or percentage
    of the employee’s pre-injury average weekly wages or earnings or
    the statewide average weekly wage. The multiplier is the
    proportion, fraction, percentage or degree (figured up to 100
    degrees) of the employee’s impairment.
    2 Modern Workers Compensation § 200:18.
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    In practice, initial PPD ratings for unscheduled
    injuries are typically provided by medical experts using rating
    categories outlined in the various editions of the American
    Medical Association’s Guides to the Evaluation of Permanent
    Impairment (AMA Guides), and then the LIRAB may add additional
    percentage points depending on the magnitude of the impairment
    rating.   See Hawai#i Administrative Rules (HAR) § 12-10-
    21(a)(“Impairment rating guides issued by the American Medical
    Association, American Academy of Orthopedic Surgeons, and any
    other such guides which the director deems appropriate and proper
    may be used as a reference or guide in measuring a disability.”).
    See also Ibarra v. Fireman’s Fund Ins. Co., Case No. AB 2009-504
    (2-06-01173); Chi v. City & Cty. of Honolulu, Case No. AB 2006-
    116 (2-04-01998).
    It is, however, ultimately the director of the
    Department of Labor and Industrial Relations or the Board, and
    not the physician, that decides the final PPD rating.            Cabatbat
    v. Cty of Hawai#i, Dep’t of Water Supply, 103 Hawai#i 1, 9, 
    78 P.3d 756
    , 764 (2003), as corrected (Dec. 8, 2003).           The LIRAB
    generally places great weight upon a physician’s initial
    impairment rating, but it is not the only component of the
    Board’s assessment.     
    Id. The LIRAB’s
    decisions show a marked
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    pattern in which the Board considers factors other than the
    physician’s impairment rating, such as whether the complainant is
    able to participate in the same types of hobbies and daily and
    work activities as prior to the accident.         See, e.g., Belanio v.
    State, Case No. AB 2007-532 (1-03-10259) at 8 (claimant’s
    inability to return to customary job resulted in 3% PPD); Deponte
    v. City & Cty. of Honolulu, Case No. AB 97-624 (2-95-11372) at 3-
    4 (claimant’s inability to perform activities of daily living
    resulted in 2% PPD); Chi, AB 2006-116 at 3 (claimant awarded 3%
    PPD due to inability to engage in recreational and daily living
    activities).
    Disputes concerning compensation under Hawaii’s
    workers’ compensation law are decided by the director.            HRS §
    386-86(a)-(b).    The director conducts an informal hearing on the
    claim and issues findings of fact and conclusions of law.             
    Id. The decision
    of the director may be administratively appealed to
    the LIRAB, which conducts a de novo, trial-like hearing on the
    appeal from the director’s determination.         HRS § 386-87(a)-(c).
    A LIRAB decision may be appealed directly to the ICA.            HRS § 386-
    73.5; HRS § 386-88.
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    B.   A PPD award requires a finding of some determinate impairment
    of a mental or physical function
    The ICA held that a PPD award requires a finding of
    some percentage of mental or physical impairment.             The ICA
    concluded that the Board’s findings as to the extent of Ihara’s
    impairment were ambiguous.        Under the Board’s findings, it is
    possible to conclude either that Ihara suffered no permanent
    impairment or that he suffered some impairment, but not in a
    ratable amount.      The ICA concluded that under either of the two
    alternative interpretations, the Board erred.            As to the first
    alternative, “[i]f the LIRAB’s conclusion was that Ihara suffered
    no impairment, then its interpretation of HRS § 386-32(a) was
    erroneous because a PPD award requires a finding that there is
    some mental or physical impairment.”          The ICA explained that the
    definition section of HRS chapter 386 defines disability as “loss
    or impairment of a physical or mental function,” and it concluded
    that an impairment is necessary to support a PPD award because
    the definition of disability explicitly includes a loss or
    impairment.     As to the second alternative, that Ihara had
    suffered some impairment, but not in a ratable amount, the ICA
    concluded that the Board had impermissibly imported Ihara’s
    reduced ability to work as a criterion in deciding Ihara’s PPD
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    impairment.   In the ICA’s view, the legislative intent of the
    statute “makes clear that PPD is solely based on a claimant’s
    physical or mental impairment and not on his ability to work.”
    We consider the ICA’s analysis of the first alternative in this
    section and its analysis of the second alternative in the next
    section.
    In regard to the first alternative, Ihara argues that
    the ICA failed to “recognize long-standing precedents which did
    not require a finding of some mental or physical impairment in
    order to award PPD.”     Ihara argues that the Hawai#i workers’
    compensation statute has an established history of awarding PPD
    even in the absence of impairment, citing a number of the LIRAB’s
    administrative adjudications.
    Ihara is mistaken.      His analysis of the LIRAB decisions
    confuses the LIRAB’s impairment rating with a physician’s
    impairment rating.    The LIRAB decisions Ihara cites do, in fact,
    serve as instances where a physician gave a 0% impairment rating,
    or found no impairment, and yet the LIRAB awarded a small
    percentage of PPD.    However, these decisions merely show that it
    is not necessary for a physician to find a percentage of
    impairment under the AMA Guides in order for the LIRAB to award
    PPD.   The LIRAB decisions he cites do not negate the fact that
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    the LIRAB must ultimately find impairment before making a PPD
    award.   In the decisions Ihara cites, the LIRAB found that the
    physician’s 0% or low impairment rating based on the AMA Guides
    did not fully reflect the claimant’s total loss or impairment,
    and so it further evaluated the record to reach an accurate
    impairment rating.6     We approved this practice in Cabatbat when
    we quoted the Arizona Supreme Court’s holding that where the AMA
    Guides and the physician’s assessment do not give an accurate
    portrayal of the total loss of impairment, the director or Board
    should take other factors into account to reach an accurate
    disability determination.       103 Hawai#i at 
    9, 78 P.3d at 764
    (“when the AMA Guides do not truly reflect a claimant’s loss, the
    [administrative law judge] must use his discretion to hear
    additional evidence and, from the whole record, establish a
    rating independent of the AMA recommendations.” (quoting Slover
    Masonry, Inc. v. Indus. Comm’n, 
    761 P.2d 1035
    , 1040 (Ariz.
    1988))).    We later reaffirmed this view when we stated that other
    factors affecting a PPD assessment include “skills, education,
    job history, adaptability, age, and environment . . . .”             Duque
    6
    See, e.g., Ibarra, AB 2009-504 at 7-8 (awarding claimant 2%
    PPD despite crediting physician’s 0% impairment rating under the AMA Guides
    because lower back injury affected ability to work); Chi, AB 2006-116 at 3-4
    (awarding claimant 3% PPD for residual eye problems despite AMA Guides rating
    his vision impairment at 0%).
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    v. Hilton Hawaiian Vill., 105 Hawai#i 433, 439, 
    98 P.3d 640
    , 646
    (2004)(quoting the AMA Guides).
    Furthermore, none of the LIRAB decisions Ihara marshals
    demonstrate circumstances where the LIRAB found the claimant
    suffered no impairment whatever; on the contrary, in each of
    these cases, the LIRAB found that the complainant’s daily
    activities at home or at work were permanently affected due to
    the injury.   For example, in Chi, a police officer who was struck
    in the eye rated at 0% impairment according to the vision test
    outlined in the AMA Guides, but based on testimony that he
    suffered from double vision and was no longer able to engage in
    certain activities of daily living as a result, the LIRAB awarded
    him 3% PPD.   AB 2006-116 at 3-4.
    It follows that even where a physician finds there is
    no impairment under the standards in the AMA Guides, or fails to
    give an impairment rating, the LIRAB has the discretion to
    consider the entire record, even beyond the physician’s
    impairment rating, to determine the most accurate impairment
    rating possible.    The AMA Guides itself does not require an award
    of permanent partial disability to be conditioned upon a finding
    of impairment by a physician.       Instead, the AMA Guides emphasizes
    that it “is not intended to be used for direct estimates of work
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    disability.   Impairment percentages derived according to the
    Guides criteria do not measure work disability.           Therefore, it is
    inappropriate to use the Guides’ criteria or ratings to make
    direct estimates of work disability.”        AMA Guides (Fifth Edition,
    2000), at 9; 
    id. at 13
    (“Impairment percentages estimate the
    extent of the impairment of the whole person functioning and
    account for basic activities of daily living, not including work.
    The complexity of work activities requires individual analysis.
    Impairment assessment is a necessary first step for determining
    disability.”)(emphasis in original)).
    The cases Ihara cites represent instances where the
    physician found no percentage of impairment, but after reviewing
    the record, the LIRAB found impairment based on additional or
    other evidence.    None of the cases Ihara highlights include a
    scenario where the LIRAB found that there was no impairment
    whatever, yet still awarded PPD.         Thus, the ICA accurately held
    that a PPD award requires a finding of some physical or mental
    impairment.
    Following Ihara’s hearing, the Board did not determine
    Ihara’s PPD using the percentage of impairment, and instead
    directly awarded him a monetary lump sum of $250 with no
    explanation as to how it calculated the amount of the award.
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    The statutory formula uses the impairment percentage to calculate
    the monetary amount of the PPD award, stating that “[i]n cases in
    which the permanent partial disability must be rated as a
    percentage of the total loss or impairment . . . the maximum
    compensation shall be computed on the basis of the corresponding
    percentage of the product of three hundred twelve times the
    effective maximum weekly benefit rate . . . .”           HRS § 386-32(a).7
    Given this statutory provision, the LIRAB cannot calculate
    Ihara’s monetary PPD award in accordance with the statute without
    first establishing his percentage of impairment.
    Accordingly, the ICA correctly vacated Ihara’s PPD
    award.   A PPD award for an unscheduled injury that is not
    comparable to a scheduled injury must be based on a finding of
    some determinate percentage of “the total loss or impairment of a
    physical or mental function of the whole person.”            HRS § 386-
    32(a).   The percentage may correspond to the percentage of
    impairment found by a physician using the AMA Guides.             The
    percentage may also correspond to a physician’s rating of
    7
    Ihara also contends that HRS § 386-32(a) only requires that
    a PPD percentage be used to calculate the maximum PPD for which a claimant is
    eligible, and that no percentage is required to calculate the PPD a claimant
    is actually awarded. Even were Ihara’s interpretation of the statutory
    language correct, the statute mandates that the LIRAB still must find a PPD
    percentage to set the ceiling of a claimant’s PPD award eligibility. Because
    the LIRAB failed to establish a percentage, it was unable to calculate the
    maximum PPD award for which Ihara was eligible.
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    impairment based on “any other such guides which the director
    deems appropriate and proper,” and therefore “may be used as a
    reference or guide in measuring a disability.”            HAR § 12-10-
    21(a).    Where a physician’s estimate of the permanent impairment
    under the AMA Guides is zero, the Board nonetheless has the
    discretion to find a determinate degree of impairment using
    standards not encompassed by the AMA Guides.
    C.   A claimant’s loss of wage-earning capacity cannot be
    considered in determining permanent partial disability;
    however, reduced ability to perform one’s usual and customary
    work post-injury can be considered in determining PPD
    The ICA concluded: “The legislative intent of HRS §
    386-32(a) makes clear that PPD is solely based on a claimant’s
    physical or mental impairment and not on his ability to work.”
    As the ICA stated, the legislative history of the statute
    “strengthens the conclusion that awards for PPD are meant to be
    based on the extent of a claimant’s impairment and not on his
    wage-earning capacity or ability to work.”           Accordingly, the ICA
    held that inability (or reduced ability) to perform work-related
    activities may never be a factor in determining PPD awards.
    This analysis fails to distinguish with sufficient
    precision between a post-injury reduced ability to perform the
    work activities of one’s former position (which may be relevant
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    to PPD), on the one hand, and loss of future wage-earning
    capacity (which is relevant only to total disability
    determinations), on the other.        While total disability awards
    compensate a worker who has lost his or her wage-earning
    capacity, permanent partial disability awards serve a different
    purpose: to compensate the worker for a loss of bodily integrity.
    Cuarisma v. Urban Painters, Ltd., 
    59 Haw. 409
    , 421, 
    583 P.2d 321
    ,
    327 (1978).
    Stated differently, loss of wages or earning capacity
    is relevant to total disability (whether temporary total
    disability or permanent total disability), but it is not a
    relevant criterion in determining permanent partial disability.
    
    Id. (“Permanent partial
    disability compensation is an indemnity
    payment for the loss or impairment of a physical function and,
    unlike temporary total disability benefits, is not compensation
    to replace current loss of wages.”).8         See also H. Stand. Comm.
    Rep. No. 418-470, in 1970 House Journal, at 76 (indicating that
    while loss of wage-earning capacity affects total disability
    8
    Cuarisma’s holding was limited to disfigurement benefits,
    which are a separate category of PPD under the statute. 
    Cuarisma, 59 Haw. at 413
    , 583 P.2d at 323-24.
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    awards, it should not be considered in PPD awards)9.           In short,
    the ICA correctly held that PPD awards may not be based on wage
    loss or earnings loss, because PPD awards rest on a different
    rationale than awards for total disability, whether permanent or
    temporary total disability.
    However, the ICA mistakenly concluded that eligibility
    for a PPD award may never be based, even in part, on an inability
    or reduced ability, post-injury, to perform one’s usual and
    customary work.     In so concluding, the ICA incorrectly supposed
    that considering the claimant’s post-injury inability to perform
    his or her usual and customary work is the equivalent of
    considering the loss-of-wages rationale appropriate only to total
    disability awards.
    A total disability award provides the injured worker
    with a replacement income stream because he or she can no longer
    work and therefore cannot earn a living.         For that reason, loss
    of income is a necessary component of a total disability award.
    9
    The relevant text reads:
    [T]otal disability is defined as disability of
    such an extent that the disabled employee has no reasonable
    prospect of finding regular employment of any kind in the
    normal labor market . . . Permanent partial disability
    compensation payments under the law, however, are based
    primarily on impairment of physical or mental function and
    not on ability for work.
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    Determination of a PPD award, in contrast, compensates the worker
    not for total loss of income but for partial loss of function,
    either physical function or mental function.          Phrased another
    way, a total disability award is ultimately income-based; a
    partial disability award is ultimately function-based.
    A reduced ability to perform one’s pre-injury work
    activities may indicate a permanent partial loss of function,
    that is, an impairment, and a permanent partial loss of function
    is precisely the kind of loss for which PPD awards compensate the
    injured worker.    The fact that the loss of function may be
    manifested in a reduced ability to perform one’s pre-injury work
    activities does not make a PPD award income-based rather than
    function-based.
    Our conclusion is buttressed by the Board’s expertise
    and experience in this complex field.        The LIRAB’s administrative
    adjudications consistently follow the distinction between wage-
    based total disability awards and function-based partial
    disability awards.    In Belanio, the LIRAB awarded permanent
    partial disability based on claimant Belanio’s inability to
    perform his usual and customary work.        Belanio suffered injuries
    to his lower back that prevented him from returning to his usual
    and customary job as an equipment operator.          LIRAB Case No. AB
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    2007-532, at 6.       The LIRAB stated that “[b]ased on Claimant’s
    testimony and medical evidence restricting Claimant from
    returning to his usual and customary job, the Board finds that
    Claimant sustained some loss or impairment of physical function.”
    
    Id. In Ibarra,
    the LIRAB again awarded PPD where an employee
    hurt his shoulder at work although -- according to the AMA Guides
    -- he was rated at 0% impairment of his whole person.               LIRAB Case
    No. AB 2009-504, at 6.        The LIRAB awarded a 2% PPD award based on
    its conclusion that “Claimant’s ability to work, even while [the
    doctor] released Claimant to ‘full capacity’ work, was affected
    by Claimant’s injury” where the claimant changed jobs following
    his injury due to his inability to undertake heavy-lifting
    activities.      
    Id. at 7.
    The LIRAB’s decisions stand for the proposition that a
    claimant’s inability to perform his or her usual and customary
    work activities legitimately may be considered in determining PPD
    awards, especially where the AMA Guides do not present an
    accurate rating of the full extent of the claimant’s impairment
    or loss of a physical or mental function.            Additionally, as
    
    discussed supra
    , Cabatbat and Duque support the LIRAB’s
    consideration of work activities, in that each holds that other
    factors outside of a physician’s impairment evaluation may
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    permissibly affect the determination of a claimant’s PPD award.
    Cabatbat, 103 Hawai#i at 
    9, 78 P.3d at 764
    ; Duque, 105 Hawai#i at
    
    439, 98 P.3d at 646
    .
    In Ihara’s case, the LIRAB appropriately considered his
    inability to return to his regular course of work when
    determining his PPD award:
    The Board credits the opinions that Claimant sustained no
    ratable impairment. However, Employer’s July 11, 2008 letter
    admitted or acknowledged permanent disability, stated that
    Claimant was “medically disqualified” for his position, and
    terminated him therefrom. Therefore, the Board finds that
    Claimant sustained permanent partial disability in the amount of
    $250.
    However, the LIRAB awarded Ihara a lump sum of $250
    without explaining its basis for doing so, when it should have
    first determined his percentage of impairment and then calculated
    the correct dollar amount of the PPD award according to the
    formula in the statute.      HRS § 386-32(a).     Thus, although the ICA
    incorrectly interpreted the law in holding that work activities
    cannot play a role in determining PPD awards, it properly vacated
    and remanded the LIRAB’s decision awarding Ihara $250 in PPD.
    We defer to the LIRAB’s expertise in determining that
    Ihara suffered from a permanent partial disability, and do not
    substitute our judgment for its judgment concerning that
    determination.    In re Water Use Permit Applications, 94 Hawai#i
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    97, 119, 
    9 P.3d 409
    , 431 (2000)(“When mixed questions of law and
    fact are presented, an appellate court must give deference to the
    agency’s expertise and experience in the particular field.             The
    court should not substitute its own judgment for that of the
    agency.” (citation, braces, and internal quotation marks
    omitted)).    On the other hand, we find the factual basis for the
    Board’s awarding Ihara a lump sum of $250 for his PPD
    insufficient to allow us to discern the steps by which the LIRAB
    reached that decision.     Kauai Springs, 133 Hawai#i at 
    164, 324 P.3d at 974
    (noting that an “agency’s findings should be
    ‘sufficient to allow the reviewing court to track the steps by
    which the agency reached its decision.’” (citation omitted));
    Int’l Bhd. of Elec. Workers, 68 Haw. at, 
    328, 713 P.2d at 953
    (“A
    remand pursuant to HRS § 91–14(g) is appropriate if an agency’s
    findings are incomplete”).
    We therefore remand this matter to the LIRAB to
    determine the relevant percentage of Ihara’s impairment, as well
    as to determine an award of PPD benefits based on that
    percentage.
    V.   CONCLUSION
    For the foregoing reasons, we affirm in part the ICA’s
    vacating of the LIRAB’s March 13, 2012 decision awarding $250 in
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    PPD to Ihara.   While we affirm in part, we also correct the ICA’s
    rationale for vacating and remanding.        We leave intact the
    LIRAB’s determination that Ihara suffered some permanent partial
    disability.   We vacate only the Board’s $250 lump sum award to
    Ihara, and we remand to the LIRAB for it to determine the
    relevant percentage of Ihara’s impairment, as well as an award of
    PPD benefits based on that percentage.
    Wayne H. Mukaida                         /s/ Mark E. Recktenwald
    for petitioner
    /s/ Paula A. Nakayama
    Scott G. Leong and
    Shawn L.M. Benton                        /s/ Sabrina S. McKenna
    for respondent
    /s/ Richard W. Pollack
    /s/ Michael D. Wilson
    32