Surfrider Foundation v. Zoning Board of Appeal, City and County of Honolulu. ( 2015 )


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  •     ***FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER***
    Electronically Filed
    Supreme Court
    SCAP-13-0005781
    23-SEP-2015
    09:22 AM
    IN THE SUPREME COURT OF THE STATE OF HAWAIʻI
    ---o0o---
    SURFRIDER FOUNDATION; HAWAII’S THOUSAND
    FRIENDS; KA IWI COALITION; and KAHEA – THE
    HAWAIIAN-ENVIRONMENTAL ALLIANCE,
    Petitioners/Plaintiffs-Appellants,
    vs.
    ZONING BOARD OF APPEALS, CITY & COUNTY OF HONOLULU;
    DIRECTOR OF THE DEPARTMENT OF PLANNING &
    PERMITTING, CITY & COUNTY OF HONOLULU; KYO-YA
    HOTELS & RESORTS LP; AND 20,000 FRIENDS OF LABOR,
    Respondents/Defendants-Appellees.
    SCAP-13-0005781
    APPEAL FROM THE CIRCUIT COURT OF THE FIRST CIRCUIT
    (CAAP-13-0005781; CIV. NO. 13-1-0874-03)
    September 23, 2015
    NAKAYAMA, McKENNA, POLLACK, AND WILSON, JJ.,
    WITH RECKTENWALD, C.J., CONCURRING SEPARATELY
    OPINION OF THE COURT BY POLLACK, J.
    I. INTRODUCTION
    In 1976, the Honolulu City Council established the
    Waikiki Special Design District in response “to the rapid
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    development of the 1960s and 1970s, and the changes produced by
    that development.”    The City Council found that “[t]o the world,
    Waikiki is a recognized symbol of Hawaii [] and the allure of
    Waikiki continues, serving as the anchor for the state’s tourist
    industry.”    The Council concluded that while “Waikiki needs to
    maintain its place as one of the world’s premier resorts in an
    international market [], the sense of place that makes Waikiki
    unique needs to be retained and enhanced.”         Accordingly, the
    City Council developed specific requirements and design controls
    “to guide carefully Waikiki’s future and protect its unique
    Hawaiian identity.”
    Among the provisions enacted to protect Waikiki’s
    Hawaiian identity is a limitation on development next to the
    shoreline.    The Council established a coastal height setback
    requirement because of the “need to step back tall buildings
    from the shoreline to maximize public safety and the sense of
    open space and public enjoyment associated with coastal
    resources.”    The Council also provided for a variance process
    when compliance with the Land Use Ordinance would result in
    unnecessary hardship.
    In this case, we are called upon to determine whether
    a variance granted for a proposed 26-story hotel and residential
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    tower that permitted a 74 percent encroachment into the coastal
    height setback along the Waikiki shoreline was properly issued. 1
    II.   BACKGROUND
    A.    The Waikiki Special District
    The Land Use Ordinance of the City and County of
    Honolulu (LUO) designates “certain areas in the community in
    need of restoration, preservation, redevelopment or
    rejuvenation” as special districts.         Revised Ordinances of the
    City and County of Honolulu (ROH) § 21-9.20 (1990).            For each
    special district, the LUO sets forth objectives, identifies
    prominent view corridors and historic properties, and outlines
    requirements and design controls to guide development to
    “protect [and] enhance the physical and visual aspects of [the
    district] for the benefit of the community as a whole.”             ROH §
    21-9.20-1.
    The Honolulu City Council (City Council) designated
    the Waikiki Special District 2 “to guide carefully Waikiki’s
    future and protect its unique Hawaiian identity.”            ROH § 21-
    1
    The quoted passages in the Introduction are from provisions of
    the Land Use Ordinance of the City and County of Honolulu that will be
    discussed later in this Opinion.
    2
    The Waikiki Special Design District was renamed the Waikiki
    Special District. The boundaries of the WSD are defined by a map accessible
    at: http://www.honolulu.gov/rep/site/ocs/roh/ROH_Chapter_21_Exh9.1-
    9.18_art10__.pdf.pdf (last visited September 2, 2015). The WSD is bounded on
    the north and west by Ala Wai Blvd. (including the piers in the Ala Wai Yacht
    Harbor), on the south by the Pacific Ocean, and on the west by Kapahulu Ave.
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    9.80.     Within the Waikiki Special District (WSD), the City
    Council recognized the need to step back buildings from the
    shoreline in order to optimize “the sense of open space and
    public enjoyment along the beach.”          ROH § 21-9.80-4(g)(2).        To
    accomplish this objective, the City Council established the
    following minimum setbacks that “apply to all zoning lots along
    the shoreline” within the WSD:
    (A)   There shall be a building height setback of 100 feet in
    which no structure shall be permitted. This setback shall
    be measured from the certified shoreline;[ 3] and
    (B)   Beyond the 100-foot line there shall be a building height
    setback of 1:1 (45 degrees) measured from the certified
    shoreline.
    ROH § 21-9.80-4(g)(2) (Coastal Height Setback).
    The WSD requirements and design controls set forth in
    the LUO are “supplemented by a design guidebook” (WSD Design
    Guidebook) that “shall be used as a principal tool by the
    director to express those . . . elements which demonstrate
    consistency with the intent, objectives, guidelines, and
    3
    The certified shoreline is depicted in ROH Exhibit 21-1.15, and
    defined within the Hawaii Administrative Rules § 13-222-2 (adopted December
    13, 2002), as “a signed statement by the chairperson of the board of land and
    natural resources that the shoreline is as located and shown on the map as of
    a certain date.” “Shoreline” is defined as:
    the upper reaches of the wash of the waves, other than
    storm or seismic waves, at high tide during the season of
    the year in which the highest wash of the waves occurs,
    usually evidenced by the edge of vegetation growth, or the
    upper limit of debris left by the wash of the waves.
    Id.
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    standards of the [WSD].”       ROH § 21-9.80-4.     With respect to the
    Coastal Height Setback, the WSD Design Guidebook provides, “A
    setback from the shoreline is required to maximize public
    safety, the sense of open space, lateral access along the beach,
    and the public enjoyment associated with our coastal resources.” 4
    Additionally, the Coastal Height Setback is designed to
    “contribute to a Hawaiian sense of place” by “reduc[ing] the
    perception of crowding, enhanc[ing] the aesthetics of Waikiki
    and impart[ing] a greater sense of Hawaiiana in the built
    environment.”     WSD Design Guidebook at 25.
    Although the City Council enacted the LUO to “provide
    reasonable development and design standards for the location,
    height, bulk and size of structures,” a party may apply for a
    variance on the basis of unnecessary hardship by submitting an
    application to the Honolulu Department of Planning and
    Permitting.    Revised Charter of the City and County of Honolulu
    (RCCCH) § 6-1517 (2000 Edition, 2003 Supp.).           In order to
    establish unnecessary hardship, the applicant must demonstrate
    that the following three requirements as prescribed in the City
    Charter have all been met:
    4
    Dep’t of Planning and Permitting, City and Cnty. of Honolulu, WSD
    Design Guidebook (May 2002), http://www.honoluludpp.org/Portals/0/pdfs/zoning
    /WSD.pdf (last visited September 2, 2015); ROH § 21-9.80-4(g)(2).
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    (1) the applicant would be deprived of the reasonable use
    of such land or building if the provisions of the zoning
    code were strictly applicable;
    (2) the request of the applicant is due to unique
    circumstances and not the general conditions in the
    neighborhood, so that the reasonableness of the
    neighborhood zoning is not drawn into question; and
    (3) the request, if approved, will not alter the essential
    character of the neighborhood nor be contrary to the intent
    and purpose of the zoning ordinance.
    Id.   Upon receipt of a variance application, the Director of the
    Department of Planning and Permitting must hold a public
    hearing.    Id.   If the variance application is granted, the
    Director, in its decision, “shall specify the particular
    evidence which supports granting of [the] variance.”              Id.
    B.    Kyo-ya’s Variance Application to Encroach into the Coastal
    Height Setback
    Kyo-ya Hotels & Resorts LP (Kyo-ya) is the fee-simple
    owner of the Moana Surfrider hotel complex, which contains three
    hotel buildings--the Surfrider Tower, the Banyan Wing, and the
    Diamond Head Tower (DHT)--on a combined zoning lot located on
    Kalākaua Avenue along the Waikiki shoreline.            In 2010, Kyo-ya
    submitted a land use permit to redevelop the existing 8-story
    DHT with a 26-story, 282 foot hotel and residential tower (the
    Project).     Due to the Project’s size, location, and design, the
    Project required several permits and approvals, including a
    variance to allow the Project to encroach into the Coastal
    Height Setback.
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    On March 19, 2010, Kyo-ya submitted variance
    application No. 2010/VAR-9 (variance application) to the
    Department of Planning and Permitting requesting that the
    Project be allowed to encroach into the Coastal Height Setback.
    As proposed, the Project would encroach about 40 feet into the
    100-foot coastal setback at the building’s ewa corner 5 and about
    60 feet at the Diamond Head corner.         Additionally, a significant
    portion of the building up to the 16th floor would encroach into
    the 1:1 height setback measured from the certified shoreline,
    and “from the 17th floor, the entire building encroaches into
    the coastal height setback.”        In total, “about 74.3 percent of
    the building encroaches into the Coastal Height Setback”;
    “Conversely, only 25.7 percent of the building complies with the
    coastal height setback.”
    In its variance application, Kyo-ya maintained that
    although the Project was “unable to comply with the strict
    requirements of [the Coastal Height Setback],” the Project
    satisfied the three requirements for issuance of a variance.
    5
    “Ewa” is defined as a “[p]lace name west of Honolulu, used as a
    directional term.” M. Pukui & S. Elbert, Hawaiian Dictionary 42 (rev. ed.
    1986).
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    i. First Requirement: Deprived of the Reasonable Use of the
    Applicant’s Land or Building
    Kyo-ya argued it would be deprived of the reasonable
    use of its land if the LUO was strictly applied because the
    ordinance would “reduce the buildable portion of the property to
    roughly 11,283 square feet, or approximately 33% of the whole
    lot area.”     If the LUO “were strictly followed,” Kyo-ya
    contended that it “would not even be able to rebuild the
    existing [DHT].” 6
    Kyo-ya maintained that the State of Hawaii entered
    into an agreement in 1965 with the owners of certain beach front
    parcels under which the State committed to expand the beach and
    “[p]rotect and preserve all existing beach” in a designated area
    (1965 Beach Agreement). 7      Although the contemplated beach
    6
    As discussed infra, the LUO allows for the renovation or
    reconstruction of nonconforming uses and structures, subject to certain
    conditions and approvals. See ROH § 21-9.80-4(e).
    7
    In the 1965 Beach Agreement, Line B represents the makai
    property line and Line A designates the current certified shoreline. The
    text of the agreement states, in part, as follows:
    1. The State will use its best efforts to construct the
    beach seaward of Line B in the Surfrider-Royal Hawaiian
    Sector substantially in accordance with the Cooperative
    Project.
    . . .
    3. The Owners will release and quitclaim to the State
    forever all of their respective estate, right, title and
    interest . . . in and to the Surfrider-Royal Hawaiian
    Sector of Waikiki Beach now or from time to time
    hereafter existing seaward of Line B, whether created by
    (continued . . .)
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    expansion was never completed, Kyo-ya asserted that had “the
    beach been constructed by the State” pursuant to the 1965 Beach
    Agreement, “it is likely that the beach fronting the [DHT] site
    would be approximately 180 feet wider than it is today” and the
    shoreline would have been recertified to reflect the increased
    width.   Additionally, if the beach had been extended, Kyo-ya
    submitted that “almost no portion of the [Project] would
    encroach into the coastal height setback.”
    ii. Second Requirement: Unique Circumstances
    Kyo-ya contended that the reasonableness of the
    neighborhood zoning was not drawn into question by its variance
    request because it was “forced” to apply for a variance due to
    unique circumstances, rather than as a result of general
    conditions in the neighborhood.        For example, the Project site
    (continued . . .)
    construction or otherwise, reserving to the Owners . . .
    full and free access between their respective abutting
    lands and the sea across said beach and to use said
    beach for a bathing beach and foot passage.
    . . .
    5. The State will release and quitclaim to the respective
    Owners . . . severally in proportion to their respective
    frontages along Line A . . . contemporaneously with the
    Owners’ conveyance to the State . . . all the land of
    the Surfrider-Royal Hawaiian Sector of Waikiki Beach
    between Lines A and B . . . PROVIDED, HOWEVER, that said
    land between lines A and B shall remain subject to the
    public easement . . . until a beach at least seventy-
    five (75) feet wide shall have been created seaward of
    Line B.
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    “is bounded on the Ewa side by the historic Banyan Wing,” which
    is listed on the National and State Register of Historic Places.
    Kyo-ya argued that it had foregone considerable financial gain
    by choosing not to redevelop the Banyan Wing and that “[i]f Kyo-
    ya chose to redevelop this portion of the complex, it could
    develop a hotel or residential tower that meets all LUO, WSD and
    [Planned Development-Resort (PD-R)] requirements.”
    Additionally, Kyo-ya contended the Project site “is
    among the narrowest parcels of land along Waikiki Beach” that is
    subject to the Coastal Height Setback.”         The narrowness of the
    Project site “is exacerbated,” Kyo-ya argued, “by the absence of
    the substantial beach which was to have been built by the State
    per the 1965 Beach Agreement” in addition to the presence of the
    historic Banyan Wing.     Kyo-ya further argued that the parcel’s
    “unique size and shape” caused the impact of the Coastal Height
    Setback to be “greater than on any other parcel along Waikiki
    Beach.”
    iii. Third Requirement: Essential Character of the Neighborhood
    and Intent and Purpose of the Ordinance
    With respect to the third requirement, Kyo-ya
    submitted that the variance “will not alter the essential
    character of the locality nor be contrary to the intent and
    purpose of the zoning code.”      Kyo-ya characterized Waikiki as “a
    densely developed, urbanized area, filled with large hotels,
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    condominiums, and mixed-use projects which push (and in many
    cases exceed) the limits of permitted heights, densities, and
    other zoning and building regulations.”         Kyo-ya argued that many
    of the “existing hotels along Waikiki Beach already encroach
    into the coastal height setback” and that allowing the Project
    to similarly encroach would not alter the essential character of
    Waikiki.   Kyo-ya contended the Project’s “mauka-makai
    orientation, increased public open space, improved beach access
    and addition of surfboard racks should go a long way toward
    restoring the character of Waikiki.”
    Additionally, Kyo-ya asserted the Project was
    consistent with WSD objectives to “[p]rovide for the ability to
    renovate and redevelop existing structures which might otherwise
    experience deterioration” and allow for “creative development
    capable of substantially contributing to rejuvenation and
    revitalization of the [WSD].”       Kyo-ya maintained that the
    Project was consistent with the WSD objective to “improve where
    possible mauka views . . . and a visual relationship with the
    ocean” and the objective to “[p]rovide people-oriented,
    interactive, landscaped open spaces to offset the high-density
    urban ambience.”
    Finally, Kyo-ya argued that the impact of the
    encroachment into the Coastal Height Setback would be mitigated
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    by the State of Hawaii’s planned Waikiki Beach Maintenance
    Project (Beach Maintenance Project) that is “expected to add
    roughly forty-feet (40’) of dry beach to the beach fronting the
    [DHT].”
    C.    Director’s Decision
    The Director held a public hearing on Kyo-ya’s
    variance application and subsequently issued Findings of Fact,
    Conclusions of Law, and Decision and Order (Director’s Decision
    or Decision) granting “Partial Approval” of Kyo-ya’s variance
    application.
    In his Decision, the Director described the variance
    application as a request to allow the Project to encroach
    approximately 74 percent into the Coastal Height Setback.              The
    Director noted that in addition to the variance request from the
    Coastal Height Setback, the Project required additional
    approvals and permits, including a Planned Development-Resort
    (PD-R) Permit. 8
    8
    The purpose of a PD-R permit is described within the LUO as
    follows:
    [T]o provide opportunities for creative redevelopment not
    possible under a strict adherence to the development
    standards of the special district. Flexibility may be
    provided for project density, height, precinct transitional
    height setbacks, yards, open space and landscaping when
    timely, demonstrable contributions benefiting the community
    and the stability, function, and overall ambiance and
    appearance of Waikiki are produced.
    (continued . . .)
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    The Director then set forth his analysis of the City
    Charter variance test.      As to the first requirement--that the
    strict application of the zoning code would deprive Kyo-ya of
    the reasonable use of its land or building--the Director noted
    that Kyo-ya had argued the existing DHT is “extremely outdated”
    and if not allowed to be redeveloped, it “would contribute to
    the decline of the already aging structure.”           Consequently, the
    Director found that “the proposal is necessary to maintain
    economic viability.”      The Director also found that the proposal
    was consistent with the WSD objectives “to provide opportunities
    for creative development that contribute to the rejuvenation and
    revitalization of the special district,” “to provide the ability
    to renovate and redevelop existing structures which otherwise
    might experience deterioration,” and “to facilitate the desired
    character of Waikiki for areas susceptible to change.”
    The Director noted Kyo-ya had indicated that if it
    complied with all “required yard, height, and transitional
    (continued . . .)
    Reflective of the significance of the flexibility
    represented by this option, it is appropriate to approve
    projects conceptually by legislative review and approval
    prior to more detailed review and approval by the
    department.
    ROH § 21-9.80-4(d). Kyo-ya’s PD-R application requested flexibility in
    WSD standards to allow the Project to have greater density, increased
    height, and less open space than otherwise would be required.
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    height setbacks,” 9 the “building would have to take the form of a
    massive monolithic wall.”       The Director concluded that in
    comparison, the Project “offers some important design advantages
    that are more conducive to the WSD design objectives, but that
    can only be accomplished by a trade-off in terms of coastal
    setback encroachments.”
    The Director addressed the physical constraints of the
    site that restrict development along the shoreline.            The
    Director found that if the zoning code was strictly applied, the
    buildable area of the DHT Lot “would be reduced to less than 35
    percent” with a maximum height limit of about 170 feet.
    Consequently, the Director found that if Kyo-ya were not granted
    the requested variance, Kyo-ya “would not be able to develop in
    accordance with the [PD-R] permit.”
    Next, the Director found that the extent of Kyo-ya’s
    requested 74 percent encroachment into the Coastal Height
    Setback would have been significantly reduced “[i]f the beach
    9
    “Precinct transitional height setbacks” is a distinct requirement
    under the LUO and separate from the Coastal Height Setback at issue in this
    appeal. As set forth in ROH Table 21-9.6(B) and ROH § 21-9.80-6(c)(2),
    precinct transitional height setbacks are as follows:
    Transitional Height Setbacks. For any portion of a
    structure above 40 feet in height, additional front, side
    and rear height setbacks equal to one foot for each 10 feet
    in height, or fraction thereof, shall be provided. Within
    the height setback, buildings with graduated, stepped forms
    shall be encouraged (see Figure 21-9.2).
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    had been constructed and/or maintained as agreed to by the State
    [under the 1965 Beach Agreement, because] the certified
    shoreline would probably be located much farther seaward than
    the existing shoreline.”      The Director reasoned, “The proposal,
    viewed in [the context of the 1965 Beach Agreement], is not
    excessive.”   The Director additionally found that under the
    Waikiki Beach Maintenance Project, the beach would be increased
    by 40 feet and that the certified shoreline “would likely
    reflect the beach expansion.”
    The Director concluded that “[f]or these and other
    reasons,” Kyo-ya “would be denied reasonable use of the site if
    not allowed to encroach into the present 100-foot coastal
    setback and the coastal height setback.”         However, the Director
    also concluded that “the proposed setback encroachment exceeds
    what would be allowed if the beach width were increased by 180
    feet”; therefore, “the height of the [Project] should be reduced
    to comply with the . . . coastal height setback as measured from
    . . . (the beach width intended in the 1965 [Beach] Agreement).”
    With regard to the second requirement of the variance
    test, the Director found Kyo-ya’s application to be “supported
    by unique circumstances” including that the Project lot is “one
    of the narrowest lots along the shoreline in [the] area except
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    for the public beach park lots.” 10       The Director noted that
    compliance with the 20-foot front yard setback and the 100-foot
    coastal setback effectively reduces the buildable area of the
    DHT lot by 33 percent.
    The Director found the shoreline to be another “unique
    circumstance [of the site].”        The Director stated that while the
    “variance and/or encroachments are based on the existing
    [certified] shoreline,” “the shoreline along the site is subject
    to drastic change by artificial means, and, in fact, may move
    seaward by roughly 40 feet under the planned [Waikiki Beach
    Maintenance Project].”      In light of the restoration plan, the
    Director concluded, “It would be reasonable to allow full
    development to proceed at this time, considering that the
    encroachments will be reduced substantially once the beach
    restoration is done.”
    As to the third requirement of the variance test, the
    Director concluded the Project would not alter the essential
    character of the neighborhood.        The Director found the
    10
    The Director noted that Kyo-ya’s Special Management Permit
    required Kyo-ya to preserve the historic Banyan Wing for a minimum of 25
    years and that “[t]he proposed encroachments would permit [Kyo-ya], in
    effect, to transfer some of the development potential from the Banyan Wing
    site to the DHT site.” The Director maintained this “transfer” would “be a
    fair trade-off, since the proposal would also promote several important WSD
    goals and objectives.” However, the Director also noted that Kyo-ya
    “indicated that [it has] no intention of removing the historic Banyan Wing.”
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    “established character of Waikiki” to be “a densely populated
    and highly developed, urbanized area, which includes a wide mix
    of land uses.”       Further, the Director noted that “[m]any
    existing structures are nonconforming and exceed the height
    limit and maximum density [], encroach into required yards and
    setbacks, and lack the minimum open space and landscaping.”
    The Director additionally found the Project to be
    “consistent with several important WSD objectives.”              The
    Director determined that “the new building is necessary to
    replace an aging, declining structure with a new, more
    attractive and functional structure, which will enhance Waikiki
    as a visitor destination”; allow Kyo-ya to preserve the historic
    Banyan Wing; and “provide[] public access to the beach, view
    channels from Kalākaua Avenue to the ocean, as well as other
    significant public benefits.”
    After analyzing the variance test’s three
    requirements, the Director made the following Conclusions of
    Law:
    1) There is evidence that the Applicant would be deprived
    of a reasonable use of the land or building if the
    provisions of the zoning code were strictly applied.
    2) The request of the applicant is due to unique
    circumstances and not to general neighborhood
    conditions, and it does not question the reasonableness
    of the neighborhood zoning.
    3) The request will not alter the essential character of
    the neighborhood nor be contrary to the intent and
    purpose of the zoning ordinance.
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    Accordingly, the Director granted partial approval of Kyo-ya’s
    variance application to allow the Project to encroach
    approximately 74 percent into the Coastal Height Setback.              The
    Director’s partial approval was conditioned on, inter alia,
    submission of revised plans “which show the [Project] shall
    comply with the 1-to-1 (45-degree angle) coastal height setback
    as measured from . . . (the approximate beach width intended in
    the [1965 Beach Agreement]).” 11
    III. Appellate Proceedings
    A. Zoning Board of Appeals 12
    Surfrider Foundation, Hawaii’s Thousand Friends, Ka
    Iwi Coalition, and KAHEA--The Hawaiian Environmental Alliance
    (collectively, Surfrider) filed a petition (Petition) to the
    Zoning Board of Appeals (ZBA) challenging the Director’s
    findings and conclusion that Kyo-ya’s request for a variance
    from the Coastal Height Setback met the requirements for
    issuance of a variance as set forth by the City Charter. 13            In
    11
    According to Kyo-ya, the Director’s condition effectively reduced
    the height of the Project by approximately six floors.
    12
    The ZBA held a hearing to decide motions to intervene filed by
    numerous parties at which the ZBA granted intervenor status to Kyo-ya, 20,000
    Friends of Labor, Hawaii’s Thousand Friends, Ka Iwi Coalition, Surfrider
    Foundation, and KAHEA--The Hawaiian Environmental Alliance.
    13
    Kyo-ya filed a motion to dismiss Surfrider’s appeal, arguing that
    Surfrider’s appeal was substantively and procedurally insufficient under
    RCCCH § 6-1516.
    (continued . . .)
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    its position statement, Surfrider argued that the Director’s
    conclusion that the Project satisfied the three requirements of
    RCCCH § 6-1517 was based on erroneous findings of material
    facts.
    Surfrider maintained that Kyo-ya did not meet the
    first requirement for issuance of a variance because “the record
    indicates that [Kyo-ya] would not be deprived of reasonable use
    of the property if the variance is denied.”             Surfrider contended
    that the “property is already occupied by a non-conforming, 8-
    story hotel building that can be fully renovated without the
    need for a variance under the [LUO],” that Kyo-ya was not
    entitled to achieve all of the applicable maximum development
    standards in the LUO, and that the 1965 Beach Agreement had not
    been realized.
    (continued . . .)
    RCCCH § 6-1516 provides, in relevant part, as follows:
    Section 6-1516. Zoning Board of Appeals –
    . . . An appeal shall be sustained only   if the board finds
    that the director’s action was based on   an erroneous
    finding of a material fact, or that the   director had acted
    in an arbitrary or capricious manner or   had manifestly
    abused discretion.
    The ZBA granted in part, and denied in part Kyo-ya’s motion. The ZBA found
    that Surfrider “asserted in [its] Petition that the Director’s action in
    partially approving the Variance Application was based upon one or more
    erroneous findings of material fact” but that Surfrider “did not allege or
    argue in the Petition that any aspect of the Director’s action . . . was
    arbitrary or capricious or a manifest abuse of the Director’s discretion.”
    19
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    Surfrider argued that Kyo-ya failed to meet the second
    requirement because the property is not particularly unique and
    is typical of the general conditions of ocean-front property in
    that part of Waikiki.”     Thus, Surfrider maintained that the
    reasonableness of the neighborhood zoning is in fact drawn into
    question by the variance request.
    Surfrider argued the third requirement was also not
    met because “the request, if approved, will alter the essential
    character of the locality and is contrary to the intent and
    purpose of the zoning code.”      Surfrider pointed out that the
    Director’s findings “did not even address whether the project is
    contrary to the intent and purpose of the WSD, whose objectives
    center on maintaining Waikiki’s unique Hawaiian identity and
    reducing the apparent height of buildings.”
    Kyo-ya, the Director, and 20,000 Friends of Labor
    (Friends of Labor) each filed a position statement with the ZBA.
    Kyo-ya argued that Surfrider “fail[ed] to allege a single
    finding of material fact to have been in error let alone
    ‘clearly erroneous.’”     Kyo-ya maintained that the Director
    specified the particular evidence that supported his granting of
    the variance and properly concluded that all three requirements
    for a zoning variance had been satisfied.
    20
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    As to the first variance requirement, Kyo-ya contended
    that it would be denied reasonable use of its property if it
    were not allowed to encroach into the Coastal Height Setback.
    Kyo-ya asserted that the 1965 Beach Agreement conferred on it
    “rights and expectation granted by the state” that must be
    considered in determining what reasonable use it could expect of
    its property.   Kyo-ya additionally argued that it “has the right
    under the current WSD and its PD-R to construct the
    density/floor area it proposes” but that without the variance
    the resulting building would be materially inconsistent with the
    WSD objectives and guidelines.
    With regard to the second requirement, Kyo-ya asserted
    that the Moana Parcel has the greatest width-to-depth ratio of
    any parcel along Waikiki Beach and includes a historic
    structure.   Thus, Kyo-ya argued the Director properly concluded
    that the Moana Parcel has unique circumstances that do not call
    into question the general zoning code.
    In addressing the third requirement, Kyo-ya
    maintained, “It cannot be disputed that Waikiki is a highly
    urbanized area [] with many large and tall buildings in close
    proximity to the Moana Parcel.”       Kyo-ya therefore contended the
    “essential character of the neighborhood is a dense urban area
    full of tall hotel and condo buildings.”
    21
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    The Director in his position statement argued the
    record demonstrates that his partial approval of Kyo-ya’s
    variance application was based on clearly established facts and
    was a reasonable exercise of his discretion.          The Director
    restated his findings and analysis as to the requirements of the
    variance test from his Decision.         He also reiterated his
    conclusion that the Project satisfied the variance test with the
    condition that the Project’s height should be reduced to comply
    with the 1:1 coastal height setback measured from the beach
    width intended by the 1965 Beach Agreement because the agreement
    provided a basis to determine the parameters of a reasonable
    height limitation.
    The ZBA issued its Findings of Fact, Conclusions of
    Law, and Decision and Order (ZBA Order) on February 14, 2013.
    The ZBA found Surfrider “offered insufficient competent,
    reliable and probative evidence to establish that the Director’s
    Decision was clearly erroneous” or that any material fact relied
    upon by the Director was clearly erroneous.          The ZBA also found
    that Surfrider “offered no competent, reliable and probative
    evidence” to demonstrate the following:
    103.   That the 1965 Beach Agreement . . . was without legal
    effect, had terminated by its terms, or had been
    terminated by the parties or operation of law, [or]
    that the Director was precluded from considering, or
    in error for considering, the 1965 Beach Agreement to
    aid in his determination of what would be reasonable
    limits to the extent of the variance.
    22
    ***FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER***
    Accordingly, the ZBA denied Surfrider’s appeal of the
    Director’s Decision. 14     Surfrider timely filed a notice of appeal
    to the Circuit Court of the First Circuit (circuit court) from
    the ZBA Order.
    B. Circuit Court
    In its opening brief, 15 Surfrider argued that the
    Director breached his duty to enforce the LUO when he granted
    Kyo-ya a partial variance “contingent upon compliance with a
    hypothetical certified shoreline 180 feet out to sea from the
    current certified shoreline.”        Surfrider contended that
    “variances must be based on the current certified shoreline, not
    some undetermined future shoreline.”
    Surfrider next addressed the requirements for issuance
    of a variance.     As to the first requirement of the variance
    test, Surfrider reasserted the following: (1) the Director did
    not provide evidentiary support for its conclusion that Kyo-ya
    would be deprived of the reasonable use of its land if it was
    required to comply with the Coastal Height Setback; (2) the
    Director erroneously found that the failure of the State to
    14
    The ZBA additionally noted Surfrider waived any argument that the
    Director acted in an arbitrary or capricious manner or had manifestly abused
    his discretion.
    15
    In its opening brief, Surfrider presented seventeen points of
    error and identified nine erroneous findings with respect to the ZBA Order.
    23
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    implement the 1965 Beach Agreement amounts to a deprivation of
    reasonable use; and (3) the other findings in the Director’s
    analysis are not relevant to whether Kyo-ya would be denied
    reasonable use.    Surfrider further argued that reasonable use of
    the land, within the meaning of the City Charter does not
    necessarily mean “the use most desired by the owner” and the
    fact that Kyo-ya might make a greater profit by using its
    property in a manner prohibited by the ordinance is irrelevant.
    Next, in regard to the second requirement of the
    variance test, Surfrider argued that the Director addressed only
    the unique circumstances aspect and did not address whether the
    reasonableness of the neighborhood zoning would be drawn into
    question “by the granting of a variance of unprecedented
    magnitude.”
    With respect to the third requirement, Surfrider
    argued that, while the Director addressed the essential
    character of the neighborhood in his Decision, he did not
    address whether the Project is contrary to the intent and
    purpose of the zoning ordinance.         Surfrider conceded the Project
    may be in conformity with the non-conforming buildings in the
    neighborhood built before the WSD was adopted”; however,
    Surfrider argued it is not in conformity with the historic
    character of the neighborhood.
    24
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    In his answering brief, the Director restated his
    findings of fact and analysis contained within his Decision and
    reasserted his conclusions.       The Director contended that,
    contrary to Surfrider’s argument, he did not rely upon the 1965
    Beach Agreement to determine whether Kyo-ya would be denied
    reasonable use under RCCCH § 6-1517, but rather to consider the
    reasonableness and impose a limit on the extent of the variance
    permitted.
    Kyo-ya and Friends of Labor argued in their respective
    answering briefs that none of the alleged erroneous facts
    Surfrider identified were actually erroneous or material to the
    Director’s Decision. 16     Kyo-ya asserted that contrary to
    Surfrider’s contention, the ZBA’s findings of fact were “more
    than adequate” to support its conclusion.
    Kyo-ya also contended that Surfrider “misconstrue[d]
    the Director’s Decision,” which “did not grant a variance that
    is ‘conditioned upon compliance with a hypothetical certified
    shoreline.’”    Kyo-ya further argued that Surfrider’s
    interpretation of case law as requiring the applicant to prove
    that it “would have been denied ‘any reasonable use’ but for”
    16
    In its reply brief to Friends of Labor, Surfrider maintained that
    the Director did not evaluate the “economic viability of the proposed
    structure as compared to other structural options” but rather based his
    decision on “a series of hypothetical scenarios that amount to erroneous
    facts.”
    25
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    the variance is misleading, would eliminate the Director’s
    discretion, and “would bring an end to land use in Hawaii as it
    has been practiced since statehood.”
    After a hearing on Surfrider’s appeal, the circuit
    court entered its Findings of Fact, Conclusions of Law, and
    Decision and Order Affirming the Decision and Order of the ZBA
    (circuit court’s Order).       The circuit court concluded that
    Surfrider “failed to satisfy [its] burden to demonstrate that
    the Director’s action in partially approving the [Zoning]
    Variance Application was based on any erroneous findings of
    material fact.”
    Surfrider filed a notice of appeal from the circuit
    court’s Order affirming the ZBA Order. 17
    C. Supreme Court 18
    In its opening brief, Surfrider reiterates that it was
    Kyo-ya’s burden to prove that its project satisfies all three
    requirements of the variance test and that the Director’s
    17
    On April 10, 2014, Surfrider filed an application to transfer its
    appeal to this court, which was granted on May 15, 2014.
    18
    Additionally, Surfrider contends the Director failed to
    adequately support his findings and that evidence of insufficient material
    support for a required factual finding that a variance requirement has been
    met is evidence of an erroneous finding, not evidence of abuse of discretion.
    Kyo-ya argues that Surfrider’s challenge to the Director’s reliance on the
    1965 Beach Agreement, as well as to the Director’s determination of whether
    the Project meets the three requirements of the variance test, involves the
    Director’s discretion, and was thus waived.
    26
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    Decision “plainly indicate[s] that neither [Kyo-ya] nor the
    Director met [their] burden.” 19      Surfrider again points out that
    the 1965 Beach Agreement “does not provide a legal basis for a
    variance” from the LUO “which requires building setbacks to be
    measured from the current certified shoreline.”           Surfrider asks
    that this court reverse the circuit court’s Order and the
    Director’s Decision and deny Kyo-ya’s variance application.
    Kyo-ya responds that the Director did not rely on the
    1965 Beach Agreement to justify the variance, but rather looked
    to the agreement after the Director determined “a variance was
    warranted” to determine the extent of the variance to grant.                In
    any event, Kyo-ya argues that “even if Surfrider could somehow
    show that consideration of the 1965 Beach Agreement was
    improper, this would not be sufficient to reverse the ZBA.”
    With respect to finding deprivation of “reasonable use,” Kyo-ya
    argues “this was not a situation where Kyo-ya was simply trying
    to make a ‘greater profit’; instead, the Director found that the
    variance was ‘necessary to maintain economic viability.’”              Kyo-
    19
    Surfrider additionally argues that the Director does not have
    discretion to grant variances from “mandatory zoning code requirements.”
    Because Surfrider did not previously raise this argument, it is not
    considered. Mizoguchi v. State Farm Mut. Auto. Ins. Co., 
    66 Haw. 373
    , 383,
    
    663 P.2d 1071
    , 1077 (1983).
    27
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    ya additionally reasserts arguments that it previously made in
    prior proceedings. 20
    IV.   Standards of Review
    A. Findings and Conclusions
    Review of a decision made by the circuit court upon
    its review of an agency’s decision is a secondary appeal.
    Korean Buddhist Dae Won Sa Temple of Hawaii v. Sullivan, 87
    Hawaii 217, 229, 
    953 P.2d 1315
    , 1327 (1998).           The standard of
    review is one in which this court must determine whether the
    circuit court was right or wrong in its decision, applying the
    standards set forth in HRS § 91-14(g) to the agency’s decision.
    Id.
    Under HRS § 91-14(g)(5) (1993), findings of fact are
    reviewed to determine whether they are “[c]learly erroneous in
    view of the reliable, probative, and substantial evidence on the
    whole record.”      A finding of fact is clearly erroneous when the
    record lacks substantial evidence--i.e., credible evidence of a
    sufficient quality and probative value to enable a person of
    reasonable caution to support a conclusion--to support the
    finding.    Bremer v. Weeks, 104 Hawaii 43, 51, 
    85 P.3d 150
    , 158
    20
    The Director and Friends of Labor each filed their respective
    answering briefs in which they asserted arguments that were submitted in the
    proceedings below or presented by Kyo-ya in its answering brief.
    28
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    (2004); McPherson v. Zoning Bd. of Appeals, 
    67 Haw. 603
    , 606,
    
    699 P.2d 26
    , 28 (1985).
    A “[conclusion of law] that presents mixed questions
    of fact and law is reviewed under the clearly erroneous standard
    because the conclusion is dependent upon the facts and
    circumstances of the particular case.”         Price v. Zoning Bd. of
    Appeals of City & Cnty. of Honolulu, 77 Hawaii 168, 172, 
    883 P.2d 629
    , 633 (1994).     Because the Director’s conclusions of law
    in this case presented mixed questions of fact and law, they are
    reviewed “under the clearly erroneous standard to determine if
    the agency decision was clearly erroneous in view of reliable,
    probative, and substantial evidence on the whole record.”             Poe
    v. Hawaii Labor Relations Bd., 87 Hawaii 191, 195, 
    953 P.2d 569
    ,
    573 (1998).
    B. Incompetent Evidence
    “The admission of irrelevant or incompetent matter
    before an administrative agency does not constitute reversible
    error if there is substantial evidence in the record to sustain
    the agency’s determination.”      Shorba v. Bd. of Educ., 
    59 Haw. 388
    , 397, 
    583 P.2d 313
    , 319 (1979) (quoting Schyman v. Dep’t of
    Registration & Educ., 
    133 N.E.2d 551
    , 525-26 (Ill. App. Ct.
    1956)).   However, if a petitioner can show prejudice resulting
    from the admission of irrelevant or incompetent evidence, the
    29
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    admission of such evidence may be grounds for reversal.            See
    id.; Price, 77 Hawaii at 176, 
    883 P.2d at 637
    .          “[P]rejudice
    cannot be alleged to the admission of improper evidence unless
    it be shown that the [agency] relied on it.”          Shorba, 59 Haw. at
    397, 583 P.2d at 319 (quoting Schyman, 
    133 N.E.2d at 561-562
    ).
    C. Interpretation of a Statute, Ordinance, or Charter
    “The interpretation of a statute, ordinance or charter
    is a question of law reviewable de novo.”         Korean Buddhist, 87
    Hawaii at 229, 953 P.2d at 1327 (alterations omitted) (quoting
    State v. Arceo, 84 Hawaii 1, 10, 
    928 P.2d 843
    , 852 (1996))
    (internal quotation marks omitted).
    V. Discussion
    The Director may grant a variance from a provision of
    the LUO upon the ground of unnecessary hardship if the three
    requirements set forth in RCCCH § 6-1517 have been satisfied:
    (1) the applicant would be deprived of the reasonable use
    of such land or building if the provisions of the zoning
    code were strictly applicable;
    (2) the request of the applicant is due to unique
    circumstances and not the general conditions in the
    neighborhood, so that the reasonableness of the
    neighborhood zoning is not drawn into question; and
    (3) the request, if approved, will not alter the essential
    character of the neighborhood nor be contrary to the intent
    and purpose of the zoning ordinance.
    “The burden of establishing the factual foundation for the
    foregoing legal preconditions rests with the applicant,” Korean
    30
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    Buddhist, 87 Hawaii at 234, 953 P.2d at 1332 (citing McPherson,
    67 Haw. at 607, 
    699 P.2d at 28
    ); however, it is the Director
    who, prior to granting a variance, must “specify the particular
    evidence which supports the granting of the variance.”             RCCCH §
    6-1517. 21     In its appeal, Surfrider argues that the circuit court
    erred in affirming the ZBA Order and the Director’s Decision
    because the Director’s findings and conclusions did not
    demonstrate that Kyo-ya satisfied the three requirements for
    issuance of the variance.
    A. Deprived of the Reasonable Use of Land or Building
    To satisfy the first variance requirement, the record
    must show that “the applicant would be deprived of the
    reasonable use of such land or building if the provisions of the
    zoning code were strictly applicable.”          RCCCH § 6-1517.
    “Reasonable use,” within the meaning of the charter, “is not
    necessarily the use most desired by the property owner”; rather,
    to be deprived of the reasonable use of its property, the
    property owner must establish an inability to make reasonable
    21
    The role of the Director in evaluating an application for a
    variance from a provision of the LUO is greater than that of an impartial
    arbiter of fact. “Unlike an ordinary court, the [Director] has the function
    of serving as an advocate of the public interest.” Final Report of the
    Charter Commission of the City and County of Honolulu 1971-1972 at 34
    (citation omitted). The Director “should always place this consideration
    foremost, rather than looking upon its duties as that of a simple arbitration
    of disputes among private parties.” Id.
    31
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    use of its land or building without the variance.           Korean
    Buddhist, 87 Hawaii at 234-5, 953 P.2d at 1332-33 (applicant
    failed to show that it could not make reasonable use of the land
    or its hall without the requested variance); McPherson, 67 Haw.
    at 605-06, 
    699 P.2d at 28
     (finding the applicant had not
    established deprivation of reasonable use because the record was
    “devoid of any evidence that the applicant could not make
    reasonable use of the land or buildings in conformity with the
    [zoning code] or her pre-existing nonconforming use”); see also
    RCCCH § 6-1517 n.30 (“[W]ithin the meaning of the charter,”
    “reasonable use” “is not the use most desired by the property
    owner; [the] property owner must show inability to make any
    reasonable use of his land without the variance.”).
    In this case, the Director concluded “[t]here is
    evidence that [Kyo-ya] would be deprived of a reasonable use of
    the land or building if the [Coastal Height Setback] was
    strictly applied” for the following reasons: the Project is
    necessary to maintain economic viability; the zoning code would
    reduce the buildable area of the DHT lot; if not allowed the
    variance, Kyo-ya would not be able to develop in accordance with
    the PD-R permit; the 1965 Beach Agreement would have resulted in
    a significantly different buildable area on the site; and the
    current beach replenishment project will extend the beach width
    32
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    by a minimum of 40 feet and the certified shoreline will likely
    reflect the beach expansion. 22
    Surfrider challenges both the Director’s ultimate
    conclusion that Kyo-ya satisfied this requirement of the
    variance test, as well as several of the underlying findings the
    Director based his conclusion upon.         Surfrider specifically
    contends that the Director erroneously found that Kyo-ya would
    be denied reasonable use based on the 1965 Beach Agreement and
    that the Project “is necessary to maintain economic viability.”
    Each of the Director’s reasons for concluding that “there is
    evidence” that Kyo-ya would be deprived of the reasonable use of
    the land is addressed below.
    i. Economic Viability 23
    The Director based his conclusion that Kyo-ya would be
    deprived of a “reasonable use” if the Coastal Height Setback was
    strictly applied in part on his finding that the Project “is
    22
    The Director additionally mentioned several WSD objectives in his
    discussion of the first requirement of the variance test. For example, the
    Director stated that maintaining economic viability is consistent with the
    WSD objective to “provide opportunities for creative development that
    contribute[s] to the rejuvenation and revitalization of the special
    district.” The Director’s discussion of the WSD objectives will be discussed
    in relation to the third requirement of the variance test--the intent and
    purpose of the LUO--as the objectives do not pertain to whether the record
    establishes that Kyo-ya would be denied the reasonable use of its land under
    the first requirement of the variance test.
    23
    Because the parties analyze one aspect of reasonable use of the
    land or building in terms of economic viability, we apply this measure of
    analysis in this case.
    33
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    necessary to maintain economic viability.”          Surfrider argues
    that the Director’s finding as to economic viability is
    erroneous because it is not supported by the record.            Kyo-ya,
    the Director, and Friends of Labor argue that the Director
    sufficiently found that the Project was necessary for economic
    viability and that it was Surfrider’s burden to prove otherwise.
    To reiterate, in order to demonstrate deprivation of
    reasonable use within the meaning of the City Charter, the
    property owner must establish an inability to make reasonable
    use of its land or building without the requested variance.
    Korean Buddhist, 87 Hawaii at 234-35, 953 P.2d at 1332-33;
    McPherson, 67 Haw. at 605-06, 
    699 P.2d at 28
    ; see also RCCCH §
    6-1517 n.30; Final Report of the Charter Commission of the City
    and County of Honolulu 1971-1972 at 33 (citation omitted)
    (“[T]he property owner must be able to show, if he complies with
    the provisions of the ordinance, that he cannot make any
    reasonable use of his property.”). 24
    24
    In Korean Buddhist, the applicant sought a variance after the
    fact for its newly constructed temple hall that exceeded the maximum height
    allowed under the zoning code. 87 Hawaii at 234-35, 953 P.2d at 1332-33. In
    affirming the Director’s denial of the variance, this court held, inter alia,
    that “‘reasonable use’ of the land, within the meaning of the City Charter,
    is not necessarily the use most desired by the owner.” Id. The court
    reasoned that because the applicant failed “to establish that it could make
    no reasonable use of the land or its Hall without” the height variance, the
    first requirement of the variance test had not been satisfied. Id.
    (continued . . .)
    34
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    Further, “the fact that [an applicant] might make a
    greater profit by using his property in a manner prohibited by
    the ordinance is considered irrelevant, since almost any
    individual applicant could make that same showing.”            Korean
    Buddhist, 87 Hawaii at 234-35, 953 P.2d at 1332-33 (quoting
    Final Report of the Charter Commission of the City and County of
    Honolulu 1971-1972 at 33); see also 3 E.C. Yokley, Zoning Law &
    Practice, § 20-7 (4th ed. 1979) (“Under this prong of the test,
    the fact that another use would be more profitable to the
    property owner is not a sufficient basis for a board to grant a
    variance.”); Dep’t of Planning and Permitting, City and Cnty. of
    Honolulu, Zoning Variance Guidebook (August 3, 2010),
    http://www.honoluludpp.org/Portals/0/pdfs/zoning/zvar2.pdf
    (“Variances cannot be given to . . . allow the applicant to save
    money or make more money on a proposed project.”).
    As Surfrider argues, although the Director found that
    the variance was necessary to “maintain economic viability,”
    (continued . . .)
    Similarly, in McPherson, this court found the record to be
    “devoid of any evidence that the applicant could not make reasonable use of
    the land or buildings in conformity with the [zoning code] or her pre-
    existing nonconforming use,” and thus we concluded that the ZBA’s contrary
    finding was clearly erroneous. 67 Haw. at 605-06, 
    699 P.2d at 28
    . In other
    words, because the applicant had not established that she could not make
    other reasonable use of the land or buildings but for the variance, the court
    held that the applicant failed to satisfy the first requirement of the
    variance test. 
    Id.
    35
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    there is no financial data 25 in the record to support such a
    finding; rather, it appears the Director merely recited
    statements Kyo-ya made in its variance application: “[t]he
    Applicant indicates” that the “facilities and amenities of the
    existing [DHT] are extremely outdated”; if the DHT “is not
    allowed to be redeveloped that would contribute to the decline
    of the already aging structure”; and “[t]he Applicant suggests”
    that an older hotel “cannot compete with other tourist
    destinations that offer superior accommodations.” 26           However,
    these statements are merely assertions of Kyo-ya unsupported by
    the record.    See McPherson, 67 Haw. at 606, 
    699 P.2d at
    29
    25
    Although the Director did not make any economic findings as to
    the existing DHT or the proposed Project, he did make findings as to the
    economics of the Banyan Wing and a theoretical reconstructed Banyan Wing in
    his analysis of the second requirement of the variance test. The Director
    found that a reconstructed Banyan Wing may increase in value by 79 percent
    compared with the current wing. However, as noted supra, the Banyan Wing is
    a historic structure that cannot be redeveloped for a minimum of 25 years.
    Additionally, the Director noted that Kyo-ya indicated “that they have no
    intention of removing the historic Banyan Wing.” Thus, the economic findings
    pertaining to the Banyan Wing are not relevant to whether Kyo-ya would be
    denied the reasonable use of the land if not allowed a variance from the
    Coastal Height Setback for the Project.
    26
    The entirety of the Director’s analysis pertaining to economic
    viability of the DHT tower is as follows:
    The Applicant indicates that the facilities and amenities
    of the existing Diamond Head Tower are extremely outdated.
    If the DHT is not allowed to be redeveloped, that would
    contribute to the decline of the already aging structure.
    The Applicant suggests that older hotels that offer
    substandard visitor accommodations are not attractive to
    the modern visitor and often cannot compete with other
    tourist destinations that offer superior accommodations.
    Thus, the proposal is necessary to maintain economic
    viability.
    36
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    (“[T]he Charter limits the power of the [Director] to grant
    variances to cases where a rather narrow and somewhat technical
    set of facts must be established.”).
    Moreover, even if the record established that the DHT
    was “extremely outdated” and would continue to decline if not
    allowed to be redeveloped, those “facts” alone would not support
    the finding that the Project is necessary to maintain economic
    viability because the LUO expressly allows existing
    nonconforming buildings within the WSD to be repaired and
    renovated as long as the level of nonconformity is not
    increased. 27   See ROH § 21-9.80-4(e)(3) (“Nonconforming uses
    shall not be limited to ‘ordinary repairs’ or subject to value
    limits on repairs or renovation work performed.”).
    Additionally, ROH § 21-9.80-4(e) allows a
    nonconforming structure to be replaced by an entirely new
    27
    Other jurisdictions have held that if “the property has a
    nonconforming use, there is an additional burden on the applicant to
    establish that maintaining the nonconforming use will not allow the applicant
    to realize a reasonable return.” 2 Am. Law. Zoning § 13:15 (5th ed.); see
    also O’Connor v. Overall Laundry, 
    183 N.E. 134
    , 138 (Ind. App. 1932) (“It is
    not a hardship or practical difficulty in the meaning of the statute when a
    corporation’s business has outgrown its building to refuse to allow them to
    add to their present building.”); Crossroads Recreation, Inc. v. Broz, 
    149 N.E.2d 65
    , 67-69 (N.Y. 1958) (upholding the denial of a variance to renovate
    a nonconforming use, because the owner of a nonconforming gas station failed
    to show he could not realize a reasonable return by converting the property
    to a use permitted by the zoning ordinances); Goodman v. Zoning Bd. of Review
    of Cranston, 
    254 A.2d 743
     (R.I. 1969) (reversing the grant of a variance to
    convert a nonconforming nursery into a car dealership because there was
    insufficient proof that continued use of the nursery would deprive the owner
    of all beneficial use of the land).
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    structure, subject to certain conditions.         Accordingly, even
    assuming there was evidence in the record that established that
    the existing DHT is not economically viable due to its aging
    structure and “substandard accommodations,” renovation and or
    replacement of a nonconforming building subject to certain
    conditions is expressly authorized by the LUO.          For this reason
    also, there is insufficient evidence in the record to show that
    the Project is necessary to maintain economic viability.            See
    ROH § 21-9.80-4(e).
    The Zoning Variance Guidebook (Variance Guidebook)
    provides sample cases to illustrate how each requirement of the
    variance test may be properly applied.         Zoning Variance
    Guidebook, supra.    The Variance Guidebook’s second sample case
    provides a particularly relevant example of an applicant who
    requested a variance to build an addition to a dwelling that
    would encroach into the side yard setback.         The Guidebook notes
    in this hypothetical case, “The applicant argue[d] that the
    encroachment is necessary because it is the most practical,
    cost-effective solution.”      In evaluating the variance request,
    the Variance Guidebook notes that the applicant could build a
    conforming addition in other locations on the lot.           Id. at 4.
    The Guidebook concludes that the “variance cannot be supported,”
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    in part, because “the applicant is not deprived of reasonable
    use, since alternatives are available.”         Id. at 5.
    The Variance Guidebook’s example is consistent with
    the Korean Buddhist decision where this court held that an
    applicant who sought a variance to construct a taller building
    than that authorized by the ordinance had not demonstrated
    deprivation of reasonable use because the record showed that the
    applicant could have constructed a shorter, compliant building.
    87 Hawaii at 234-35, 953 P.2d at 1332-33.         Thus, the mere fact
    that Kyo-ya cannot build the specific building design it desires
    is not sufficient to support a finding that Kyo-ya would be
    deprived of the reasonable use of its land or building.            See
    Singer v. Phila. Zoning Bd. of Adjustment, 
    29 A.3d 144
    , 150 (Pa.
    Commw. Ct. 2011) (“It is well-settled that in order to establish
    unnecessary hardship for a dimensional variance, an applicant
    must demonstrate something more than a mere desire to develop a
    property as it wishes or that it will be financially burdened if
    the variance is not granted.”); Korean Buddhist, 87 Hawaii at
    234-35, 953 P.2d at 1332-33.
    As noted, the standard to evaluate deprivation of
    reasonable use under the charter is that the property owner must
    establish an inability to make reasonable use of its land or
    building without the requested variance.         Korean Buddhist, 87
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    Hawaii at 234-35, 953 P.2d at 1332-33 (applicant for variance
    failed to show that it could not make reasonable use of the land
    or its hall); McPherson, 67 Haw. at 605-06, 
    699 P.2d at 28
    (accord).    Kyo-ya apparently disputes the applicability of this
    standard, arguing to this court that Surfrider’s interpretation
    of Korean Buddhist is misleading and would eliminate the
    Director’s discretion.      However, the standard stated in the
    Charter’s variance test is clear--an applicant has the burden of
    establishing that the applicant would be deprived of the
    reasonable use of land or buildings if the provisions of the
    zoning code were strictly applicable.         Korean Buddhist, 87
    Hawaii at 234, 
    953 P.2d at 1332
     (“The burden of establishing the
    factual foundation for [each prong of the variance test] rests
    with the applicant.”).      Here, the reliable, probative, and
    substantial evidence does not support the conclusion that the
    variance is necessary for Kyo-ya to maintain economic viability
    of its land or building.
    ii. PD-R Permit Allowances
    The next reason 28 stated by the Director to show denial
    of reasonable use was that Kyo-ya would not be able to develop
    28
    The second reason given by the Director to show denial of
    reasonable use merely stated the effect of the zoning code provisions on the
    Project: the buildable area of the DHT lot would be reduced to less than 35
    (continued . . .)
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    in accordance with its PD-R permit if the variance was not
    allowed.    Under a PD-R permit, an applicant can apply to the
    City Council and the Director for flexibility from specifically
    enumerated provisions of the LUO within the WSD upon showing
    that “timely, demonstrable contributions benefiting the
    community and the stability, function, and overall ambiance and
    appearance of Waikiki are produced.”         ROH § 21-9.80-4(d).       While
    a PD-R permit allows an applicant to apply for flexibility from
    requirements relating to density, height, precinct transitional
    height setbacks, yards, open space, and landscaping, the permit
    notably does not allow flexibility with respect to the Coastal
    Height Setback provision.
    Therefore, an applicant who wishes to build a denser,
    taller building with less open space may apply for a PD-R permit
    upon showing that the project will benefit the community and
    contribute to the stability and overall ambience of Waikiki.                On
    the other hand, an applicant who wishes to build within the
    Coastal Height Setback must apply for a variance and satisfy the
    three requirements for issuance of a variance.           By excluding the
    Coastal Height Setback from the list of provisions that may be
    (continued . . .)
    percent with a density less than the existing DHT and the Coastal Height
    Setback would limit the building to approximately 170 feet.
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    given flexibility under a PD-R permit and requiring an applicant
    to prove unnecessary hardship as a result of the setback
    requirement, the City Council manifestly indicated that the
    Coastal Height Setback is of greater significance and requires
    greater protection than numerous other provisions in the LUO.
    Here, the Director appears to have sidestepped the
    City Council’s intent for an applicant to meet the distinct
    three-part hardship test by defining and evaluating the
    “reasonable use” of Kyo-ya’s property in terms of the PD-R
    permit’s flexible provisions.        Specifically, the Director used
    Kyo-ya’s inability to obtain the full benefit from the PD-R
    permit as a reason to find that Kyo-ya would be denied
    reasonable use of the site if the Coastal Height Setback was
    applied. 29    In other words, by obtaining the PD-R permit prior to
    seeking the variance, Kyo-ya was able to argue that it was
    deprived of the reasonable use of its land by pointing to the
    loss of the increased density and height that the PD-R permit
    allowed.      Thus, the three requirements that must be satisfied to
    obtain a variance from the Coastal Height Setback were
    29
    Kyo-ya’s PD-R permit allowed a 20 percent increase in density, an
    increased building height of 308 feet, and a decrease in required open space
    from 50 percent to 45 percent.
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    subordinated to Kyo-ya achieving the benefits of the PD-R
    permit.
    The effect of coordinating the permits in this manner
    resulted in the ostensible inclusion of the Coastal Height
    Setback as being among the provisions that can be modified under
    the PD-R permit.     This is directly contrary to the intention of
    the City Council: the Coastal Height Setback stands apart from
    the PD-R permit, and an applicant seeking a variance from the
    Coastal Height Setback requirements must independently satisfy
    the unnecessary hardship test.        Accordingly, the PD-R permit
    should not have been considered as a basis for determining
    reasonable use in order to satisfy the first requirement of the
    variance test, as it enables circumvention of the Coastal Height
    Setback.
    Additionally, even if the PD-R permit were relevant to
    the determination of “reasonable use,” the Director noted that
    there was an alternative building design that would achieve the
    increased density authorized by the PD-R permit without
    encroaching into the Coastal Height Setback. 30          Thus, the
    30
    The Director found that if Kyo-ya “is not allowed to encroach
    into the coastal height setback, the building design would have to be
    drastically changed from a relatively tall, slender design to a shorter,
    wider building with a larger footprint in order to achieve the density
    permitted by the PD-R.” (Emphasis added). The Director disregarded the
    alternative design after finding that it would obstruct views from Kalākaua
    (continued . . .)
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    Director expressly acknowledged that Kyo-ya could in fact
    achieve the full density permitted by its PD-R permit with an
    alternative design that would not encroach into the Coastal
    Height Setback.
    Additionally, aside from the single “monolithic”
    building design hypothesized in the Director’s Decision, the
    Director did not discuss any other alternative building designs
    that would not require a 74 percent encroachment into the
    Coastal Height Setback apparently because there was no evidence
    in the record regarding alternatives.         Thus, in effect, the
    Director’s Decision presented an artificial “either/or” scenario
    where Kyo-ya could only build either the proposed Project or a
    “shorter, wider building.”       This scenario resulted from the
    absence of evidence regarding other available options, including
    the renovation of the existing DHT, the construction of a
    compliant building design, or a building design with a greater
    degree of compliance with the Coastal Height Setback.
    An applicant for a variance is not deprived of the
    reasonable use of its land or buildings simply because the
    applicant may not be able to utilize the maximum potential
    (continued . . .)
    Avenue and thus be contrary to the WSD objectives. We address this finding
    with regard to the third requirement of the variance test.
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    density of the site.     See Korean Buddhist, 87 Hawaii at 234-35,
    953 P.2d at 1332-33; Singer, 
    29 A.3d at 150
    .          Accordingly, the
    Director’s discussion of the PD-R permit was not relevant to the
    analysis of reasonable use under the first requirement of the
    unnecessary hardship test.
    iii. 1965 Beach Agreement
    Next, the Director found that Kyo-ya would be denied
    reasonable use of its land because if the State had constructed
    the beach as required by the 1965 Beach Agreement, “the size and
    configuration of the buildable area of the site would be
    significantly different.”
    In 1965, the State and certain shoreline property
    owners, including Kyo-ya’s parent company, entered into a
    private agreement under which the State agreed to use its best
    efforts to extend the beach approximately 180 feet seaward of
    the current certified shoreline.         The 1965 Beach Agreement was
    not incorporated into the LUO or referenced in the provisions of
    the subsequently enacted WSD.       While there have been beach
    replenishment projects in the years since the agreement, the
    beach width envisioned by the 1965 Beach Agreement was never
    realized.    Therefore, the agreement had no effect on the
    certified shoreline by which the Coastal Height Setback is
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    measured. 31    Kyo-ya, the Director, and Friends of Labor
    (collectively, Appellees) cite no authority that would authorize
    the 1965 Agreement to have legal effect on a variance
    application.
    The Appellees contend that the Director did not rely
    on the 1965 Beach Agreement to determine whether Kyo-ya would be
    denied reasonable use; however, the plain language of the
    Director’s Decision indicates otherwise. 32         In its variance
    application, Kyo-ya acknowledged that the shoreline was never
    extended pursuant to the terms of the 1965 Beach Agreement yet
    contended that if the beach had been extended, “almost no
    portion of the [Project] would encroach into the Coastal Height
    Setback.”      The Director adopted Kyo-ya’s reasoning in his
    decision and concluded the variance, “viewed in [the context of
    the 1965 Beach Agreement], is not excessive.”           (Emphasis added).
    Additionally, after the Director had extensively discussed the
    31
    See note 3 for the definition of “certified shoreline.”
    32
    Kyo-ya argued to the Director, the ZBA, and the circuit court
    that the 1965 Beach Agreement conferred upon it certain rights and
    expectations that must be considered in determining what reasonable use Kyo-
    ya could expect of its property under the variance test. Kyo-ya also
    contended that the agreement “altered real property law as it applied to the
    Moana Parcel and the ‘bundle of legal sticks’ that [Kyo-ya] held as its
    property.” During the variance application proceeding, Kyo-ya maintained
    that “the Director was required to consider the shoreline that the State of
    Hawaii is absolutely legally obligated to maintain for the benefit of Kyo-ya
    and its adjoining landowners (and the general public)” and that if the
    Director had done so, “there would have been a more permissive variance
    issued.”
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    Beach Agreement, the Director found that “[f]or these and other
    reasons, it can be recognized that [Kyo-ya] would be denied
    reasonable use of the site if not allowed to encroach into the
    [Coastal Height Setback].”      (Emphasis added).
    By placing significant reliance on the 1965 Beach
    Agreement as a basis for its conclusion that Kyo-ya would be
    denied reasonable use if encroachment was not allowed, the
    Director effectively evaluated the reasonable use of Kyo-ya’s
    property in terms of the width of the beach intended by the 1965
    Beach Agreement.    Other statements in the Director’s Decision
    further support the conclusion that the Director relied on the
    1965 Beach Agreement to determine whether Kyo-ya would be
    deprived of reasonable use of its land.
    For example, after referencing the 1965 Beach
    Agreement, the Director stated, “A closer look at the 1965
    Agreement suggests that if the State had constructed the beach
    as required, the size and configuration of the buildable area of
    the site would be significantly different,” “the beach fronting
    the [Project site] might be as much as 180 feet wider than it is
    today,” and thus “the building setback and height encroachments
    would be reduced significantly.”         While there is no doubt that
    the buildable area of the lot would be different if the beach
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    had been extended, the fact is that the beach was not extended
    180 feet, and the shoreline was never certified at that point.
    Despite the Director’s findings relating to the
    intended beach width under the 1965 Beach Agreement, the
    variance must be based on the certified shoreline, and the
    hardship must be established in consideration of the facts and
    circumstances in effect at the time of the application.            See ROH
    § 21-9.80-4(g)(2).    Thus, consideration of the 1965 Beach
    Agreement and its hypothetical effects on Kyo-ya’s land if the
    shoreline had been extended 180 feet seaward were entirely
    irrelevant to determining whether Kyo-ya would be deprived of
    the reasonable use of its land.
    The Director’s Decision demonstrates that he not only
    considered the 1965 Beach Agreement to determine if Kyo-ya would
    be deprived of the reasonable use its land, but that he also
    considered the agreement when determining the extent of the
    variance to grant.    In fact, the Director’s partial approval was
    conditioned on, inter alia, “compliance with the 1-to-1 (45-
    degree angle) coastal height setback as measured from the face
    of the existing concrete seawall/walkway structure [] 180 feet
    seaward (the approximate beach width intended in the [1965 Beach
    Agreement).”   (Emphases added).      By relying on “the beach width
    intended in the 1965 Agreement,” the Director shaped the
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    variance to match the 1965 Beach Agreement.           However, the
    governing conditions for the variance approval must be based on
    valid criteria, not a hypothetical shoreline envisioned by an
    unexecuted private contract with no legal effect on the
    certified shoreline or the Coastal Height Setback. 33           The
    Director’s conditioning of the variance on the shoreline
    hypothesised by the 1965 Beach Agreement was therefore invalid.
    Further, by conditioning the variance on a theoretical shoreline
    derived from the 1965 Beach Agreement, the Director essentially
    disregarded the certified shoreline.
    The Director’s fifth reason for finding that Kyo-ya
    would be deprived of reasonable use of its land or buildings was
    because the Beach Maintenance Project would extend the beach by
    40 feet and thus reduce the extent of the encroachment.               As
    discussed, the Coastal Height Setback must be measured from the
    current certified shoreline and the hardship test met by the
    circumstances in place at the time of the variance application.
    33
    The ZBA found that “[a]t no time prior to the closing of the
    evidentiary portion of this proceeding did Petitioner’s [sic] offer any
    competent, reliable or probative evidence that the 1965 Beach Agreement,
    which had been entered into by the State of Hawaii and Applicant’s parent
    company, was without legal effect, had terminated by its terms, or had been
    terminated by the parties or operation of law.” Despite Kyo-ya’s arguments
    and the ZBA’s findings, there is no legal basis for concluding that the 1965
    Beach Agreement could be validly considered by the Director in evaluating the
    Zoning Variance Application.
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    Therefore, the Beach Maintenance Project was also improperly
    considered by the Director.
    Pursuant to ROH § 6-1517, the Director was required to
    “specify the particular evidence which supports the granting of
    a variance” with respect to each requirement of the variance
    test.   As to the first requirement, the Director was required to
    conclude that Kyo-ya would not be able to make other reasonable
    use of its land without a variance that allowed it to encroach
    74 percent into the Coastal Height Setback.          Korean Buddhist, 87
    Hawaiʻi 217, 
    953 P.2d 1315
    .      The Director not only failed to
    apply this standard as stated in the Charter, but apparently
    applied a different standard, concluding that Kyo-ya would be
    deprived of “a” reasonable use.
    Further, the Director’s finding that the variance was
    necessary for economic viability of the land or building was
    without evidentiary support in the record.         The Director’s
    remaining findings as to the PD-R permit, the 1965 Beach
    Agreement, and the Beach Maintenance Project are not relevant to
    determining whether Kyo-ya would be deprived of the reasonable
    use of the property.     Thus, because the reliable, probative, and
    substantial evidence on the whole record does not support the
    Director’s conclusion that the variance was necessary to
    maintain economic viability, his conclusion as to the first
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    requirement of the variance test was clearly erroneous.            See
    Bremer, 104 Hawaii at 51, 
    85 P.3d at 158
    .
    Additionally, “[t]he admission of irrelevant or
    incompetent matter before an administrative agency does not
    constitute reversible error if there is substantial evidence in
    the record to sustain the agency’s determination.”           Shorba, 59
    Haw. at 397, 583 P.2d at 319 (quoting Schyman, 
    133 N.E.2d at 525-26
    ).   However, if a petitioner can show prejudice resulting
    from the admission of irrelevant or incompetent evidence, the
    admission of such evidence may be grounds for reversal.            See
    id.; Price, 77 Hawaii at 176, 
    883 P.2d at 637
    .          “[P]rejudice
    cannot be alleged to the admission of improper evidence unless
    it be shown that the [agency] relied on it.”          Shorba, 59 Haw. at
    397, 583 P.2d at 319 (quoting Schyman, 
    133 N.E.2d at 561-562
    ).
    Here, Surfrider has clearly demonstrated that the
    Director placed great reliance on the 1965 Beach Agreement and
    the Beach Maintenance Project to find that Kyo-ya would be
    deprived of the reasonable use of its land or building if it was
    required to comply with the Coastal Height Setback as measured
    from the certified shoreline.       While any reliance on the 1965
    Beach Agreement and Beach Maintenance Project was error, the
    reliance in this case was crucial to the Director’s finding of
    deprivation of reasonable use, even to the extent that it
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    provided the basis for the configuration of the variance that
    was actually granted; thus, because the incompetent evidence was
    significant to the Director’s conclusion, the admission of such
    evidence was clearly prejudicial and “grounds for reversal.”
    
    Id.
    B. Unique Circumstances
    The second requirement of the City Charter’s variance
    test requires a showing that “the request of the applicant is
    due to unique circumstances and not the general conditions in
    the neighborhood, so that the reasonableness of the neighborhood
    zoning is not drawn into question.”          RCCCH § 6-1517.     The City
    Charter provides the meaning for unique circumstances: unique
    circumstances “has to do with whether specific attributes of the
    parcel are present that justify the request for a variance.”
    RCCCH § 6-1517 n.30 (emphasis added) (citing Korean Buddhist, 87
    Hawaii 217, 
    953 P.2d 1315
    ).        Thus, an owner’s unusual plans for
    a parcel do not, in themselves, constitute “unique
    circumstances.”      McPherson, 67 Haw. at 606, 
    699 P.2d at 28
    .
    Surfrider argues that the Project site is not
    particularly unique to justify the variance.            In addition,
    Surfrider argues the ZBA and Director’s Decision were clearly
    erroneous because it shows the Director addressed only the
    “unique circumstances” part of the variance test and “failed to
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    address whether ‘the reasonableness of the neighborhood is []
    drawn into question’ by the granting of a variance of
    unprecedented magnitude.”       The Appellees respond that the
    Director properly found Kyo-ya’s lot contained unique
    circumstances that presented development challenges.            The
    Appellees also contend that the phrase “so that the
    reasonableness of the zoning is not drawn into question” merely
    explains the purpose behind “unique circumstances.”
    In his Decision, the Director concluded that Kyo-ya’s
    variance application was based upon unique circumstances and not
    general neighborhood conditions and that the variance would not
    draw into question the reasonableness of the neighborhood
    zoning.    In support of his conclusion, the Director made the
    following relevant findings: (1) the Project site is one of the
    narrowest along the shoreline in the area with an average lot
    depth of about 182 feet; (2) compared with the DHT tower and
    Surfrider Tower, the Banyan Wing generates the least amount of
    revenue per room; 34 (3) the Project site is subject to the 100-
    foot coastal setback and an average 20-foot front yard setback
    along Kalākaua Avenue, thereby reducing the buildable area by an
    average of 120 feet; (4) the shoreline along the site is subject
    34
    We do not address this finding as it is not relevant to whether
    the site has specific attributes that justify the request for a variance.
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    to drastic change by artificial means compared with natural
    beaches that cannot be altered; and (5) the Beach Maintenance
    Project may extend the beach by roughly 40 feet and thus reduce
    the Project’s encroachments by 40 feet.
    i. Narrow Lot & Banyan Wing
    Surfrider does not directly challenge the Director’s
    finding that the Project site is one of the narrowest along the
    shoreline, or that because Kyo-ya was prohibited from
    redeveloping the historic Banyan Wing, Kyo-ya was limited to
    developing the narrower DHT portion of the property.
    Nevertheless, as made clear in the Variance Guidebook’s second
    and third example cases, the narrowness of a lot may not be
    sufficient, by itself, to find unique circumstances when
    alternative building designs are available.
    In the Variance Guidebook’s second example, discussed
    above, because the applicant could build a conforming addition
    in other locations on the lot, the guidebook concluded that the
    “variance cannot be supported,” in part, because “alternatives
    are available.”    Zoning Variance Guidebook, supra.
    In the third example of the Variance Guidebook, the
    applicant “has a small, narrow lot, only 35 feet in width,”
    while “[o]ther lots in the area are generally 50 feet wide.”
    Id. at 5-6.   “The applicant cannot raise the existing dwelling
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    and add a new ground floor without a variance because the second
    story would encroach slightly into the required height setback
    along one side.”    Id. (emphasis added).       The Variance Guidebook
    provides that the “variance can be supported,” because, in part,
    the lot “is the only such narrow lot in the neighborhood, which
    is a unique circumstance,” and because “[t]he structural
    conditions and dimensions of the existing dwelling do not afford
    a reasonable alternative.”      Id. (emphasis added).
    Here, Kyo-ya appears to have other alternatives that
    would not require a 74 percent encroachment into the Coastal
    Height Setback; thus, the relatively narrow lot does not alone
    justify the variance.     Additionally, the WSD allows for the
    refurbishment and rebuilding of nonconforming structures so long
    as the extent of its nonconformities does not increase.            It
    would appear that the Director recognized that the narrowness of
    the site was not sufficient to support granting the variance,
    and thus the Director evaluated and relied upon additional
    factors, discussed below, to support the finding of unique
    circumstances.
    ii. Coastal Height Setback, Front Yard Setback
    A significant reason underlying the Director’s
    conclusion that Kyo-ya’s variance application was based upon
    unique circumstances was that the Project site was subject to
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    “the 100-foot coastal setback . . . and an average 20-foot front
    yard setback along Kalākaua Avenue,” which together “reduce the
    buildable area depth by an average of 120 feet.”           However, as
    Surfrider argues, both the Coastal Height Setback and the
    average 20-foot front yard setback apply to all ocean front
    properties in the WSD, and thus, the setbacks do not constitute
    unique circumstances.     See ROH § 21-9.80-4; LUO Table 21-9.6(B)
    (front yard setbacks must be “an average of 20 feet for zoning
    lots fronting Kuhio Avenue, Kalākaua Avenue, Ala Moana and Ala
    Wai Boulevard within the resort mixed use precinct”); see also
    Collins v. Carusone, 
    126 A.D.2d 847
    , 848 (N.Y. App. Div. 1987)
    (since all properties near the subject property share the same
    hardship, the hardship is not “unique”); accord Greenawalt v.
    Zoning Bd. of Adjustment of Davenport, 
    345 N.W.2d 537
    , 544 (Iowa
    1984).
    By combining the footage of both setbacks and
    determining the property’s buildable area would be reduced by
    120 feet, the Director used generally applicable requirements to
    find unique circumstances.      However, since all shoreline
    properties in Waikiki have their buildable area reduced by
    setback requirements, this is not a unique attribute of Kyo-ya’s
    parcel.   See ROH § 21-9.80-4; LUO Table 21-9.6(B).          Moreover, as
    defined by the City Charter, “unique circumstances” “ha[ve] to
    56
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    do with whether specific attributes of the parcel are present
    that justify the request for a variance.”          RCCCH § 6-1517 n.30
    (emphasis added) (citing Korean Buddhist, 87 Hawaii 217, 
    953 P.2d 1315
    ).     The provisions of a zoning ordinance are not
    “specific attributes of [a] parcel,” but rather they are legal
    requirements that prescribe how a parcel may be used and
    developed. 35
    The Director further based his finding that the
    Project site was unique on the fact that the shoreline fronting
    the property “is subject to drastic change by artificial means”
    and the lot is subject to the 1965 Beach Agreement and the Beach
    Maintenance Project.      However, like the setback provisions of
    the LUO, these characteristics of the shoreline are not unique
    to the Project site but apply to all properties fronting Waikiki
    Beach, and they are not “attributes” of the parcel.
    Therefore, because the setbacks, shoreline, 1965 Beach
    Agreement, and Beach Maintenance Project are not attributes of
    the parcel, but rather are external conditions present in the
    35
    If, for example, a zoning ordinance imposed a maximum area height
    of 350 feet above which no building could be constructed, that factor itself
    would not constitute a unique circumstance. On the other hand, if a
    particular parcel was graded 20 feet higher than other parcels in the
    neighborhood, and an applicant sought a variance to construct a building on
    that parcel with a maximum ground to ceiling height of 360 feet, the fact
    that the parcel is 20 feet higher than neighboring parcels may be considered
    a unique factor because it is a unique attribute of the parcel itself.
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    neighborhood, the Director’s findings that these conditions are
    “unique” attributes of Kyo-ya’s property are clearly erroneous.
    The only remaining evidence supporting the Director’s
    conclusion that the second requirement was satisfied due to
    unique circumstances were his findings that the individual
    Project site was narrow and that the lot contained the Banyan
    Wing.   However, because the record does not show that the unique
    attributes of the lot--the narrowness and Banyan Wing--prevent
    Kyo-ya from renovating the DHT or replacing it with a new
    building that meets zoning requirements, the narrowness of the
    lot and the Banyan Wing do not sufficiently demonstrate the
    parcel’s “unique circumstances.”
    Consequently, the reliable, probative, and substantial
    evidence in the record does not support the Director’s
    conclusion that the variance was necessary due to the unique
    attributes of the property, and thus his conclusion as to the
    second requirement of the variance test was clearly erroneous.
    See Bremer, 104 Hawaii at 51, 
    85 P.3d at 158
    .          Additionally,
    because the Director significantly relied on external conditions
    that are not relevant to the uniqueness of the parcel and are
    commonly found in the neighborhood, the Director’s Decision was
    based on incompetent evidence that significantly prejudiced
    Surfrider.   Shorba, 59 Haw. at 397, 583 P.2d at 319.          Finally,
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    the Director’s reliance on conditions commonly found in the
    neighborhood necessarily draws the neighborhood zoning into
    question as every property along the shoreline would be found to
    have “unique” attributes and be potentially eligible for a
    variance from the provisions of the LUO.         Accordingly, the
    Director’s conclusion that Kyo-ya satisfied the second
    requirement of the variance test was clearly erroneous.
    C. Essential Character of the Neighborhood and Intent and Purpose
    of Zoning Ordinance
    To satisfy the third requirement for granting a
    variance, the record must show that “the request, if approved,
    will not alter the essential character of the neighborhood nor
    be contrary to the intent and purpose of the zoning ordinance.”
    RCCCH § 6-1517 (emphasis added).         Thus, in this case, the
    pivotal determination is whether the 74.3 percent encroachment
    into the Coastal Height Setback would alter the essential
    character of the neighborhood or be contrary to the intent and
    purpose of the zoning ordinance.         See Korean Buddhist, 87 Hawaii
    at 234-35, 953 P.2d at 1332-33 (court considered whether the
    increased height of the temple hall, not the temple hall itself,
    would alter the essential character of the neighborhood).
    Notably, in contrast to the first two requirements of the
    variance test requiring affirmative findings of deprivation of
    the reasonable use of the property and unique circumstances of
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    the property, the third requirement necessitates factual
    findings that the variance will not alter the neighborhood’s
    essential character and will not be contrary to the intent and
    purpose of the variance test. 36
    Surfrider argues that the Director erroneously found
    that the Project, rather than the variance, would not alter the
    essential character of the neighborhood and would not be
    contrary to the intent and purpose of the zoning ordinance.
    Surfrider additionally argues that the Director did not address
    whether or not the 74.3 percent encroachment itself “might be
    contrary to the intent and purpose of the WSD.”           In response,
    the Appellees argue that the Director properly considered the
    intent of the zoning code, as well as the essential character of
    the neighborhood, and correctly concluded that the variance
    would be consistent with both.
    i. Essential Character of the Neighborhood
    The Director found, as characterized in the LUO, that
    Waikiki is a “densely populated and highly developed, urbanized
    area” with a wide mix of land uses, many of which are
    36
    Importantly, rather than making findings that the variance is
    consistent with certain objectives, the variance test requires the Director
    to make findings as to whether the variance request is not contrary to the
    intent and purpose of the zoning ordinance. This analysis necessitates
    first, determining the intent and purpose of the zoning ordinance, and then
    evaluating the requested variance in light of such intent and purpose.
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    “nonconforming and exceed the height limit and maximum density
    [], encroach into required yards and setbacks, and lack the
    minimum open space and landscaping.”          Based on these findings,
    the Director concluded that the Project would not alter the
    essential character of the neighborhood.           However, the
    Director’s conclusion that the neighborhood’s essential
    character would not be altered is flawed.
    First, determining that the Waikiki neighborhood 37 is a
    “densely populated and highly developed urbanized area” with
    many nonconforming properties does not preclude the City Council
    from enacting an ordinance targeted at altering the
    neighborhood’s character when a sufficient basis exists to do
    so.   See Nine A, LLC v. Town of Chesterfield, 
    950 A.2d 197
    , 203
    (N.H. 2008).
    In Town of Chesterfield, the town determined that a
    lake, a unique natural resource, needed protection and enacted a
    special district to prevent, among other things, “the
    overcrowding of, and undue concentration of population on and
    37
    We note that the Director’s Decision did not discuss the fact
    that the WSD contains multiple neighborhoods. See ROH § 21-9.80-1(c)
    (“Support the retention of a residential sector in order to provide stability
    to the neighborhoods of Waikiki.” (emphasis added)). Thus, while the
    Director’s characterization of the neighborhood may reflect general
    attributes of the WSD, those attributes do not necessarily represent the
    “essential character” of the neighborhood that will be affected by the 74.3
    percent encroachment into the Coastal Height Setback.
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    around, the lake.”      Id.   With the creation of the special
    district, the town prohibited cluster residences around the lake
    and set forth new minimum lot requirements and minimum frontage
    requirements.     Id.   A developer sought a variance 38 to build
    cluster residences within the district on the basis that cluster
    housing was reflective of the current character of the
    neighborhood.     Id.   In affirming the zoning board’s denial of
    the applicant’s variance request, the Supreme Court of New
    Hampshire held that although the town previously permitted
    cluster residences in the lake district, the town rightfully
    determined that “the need to preserve a unique natural resource
    outweighed having the character of the neighborhood control the
    zoning ordinance.”      Id.
    38
    In Town of Chesterfield, to obtain a variance the applicant was
    required to prove the following:
    (1) the variance will not be contrary to the public
    interest;
    (2) special conditions exist such that literal enforcement
    of the ordinance results in unnecessary hardship;
    (3) the variance is consistent with the spirit of the
    ordinance;
    (4) substantial justice is done; and
    (5) granting the variance will not diminish the value of
    surrounding properties.
    Town of Chesterfield, 
    950 A.2d at 201
    .
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    Here, the City Council enacted the provisions of the
    WSD, including the Coastal Height Setback, in response “to the
    rapid development of the 1960s and 1970s, and the changes
    produced by that development” to protect the unique identity of
    Waikiki.    ROH § 21-9.80.     Accordingly, as in Town of
    Chesterfield, it is evident that the City Council was greatly
    concerned with the changing character of Waikiki and thus took
    affirmative steps to preserve Waikiki’s unique Hawaiian
    identity.    Therefore, the fact that there are nonconforming
    properties in the WSD that were built prior to the enactment of
    the special district in 1976 does not provide a basis for a
    finding that the variance is consistent with the essential
    character of the neighborhood.
    Further, the presence of nonconforming uses and
    structures should not serve as the basis for further non-
    conformance.    Martin v. City of Alexandria, 
    743 S.E.2d 139
    , 146
    (Va. 2013); Packer v. Hornsby, 
    267 S.E.2d 140
    -43 (Va. 1980).                In
    a factual context with some similarities to this case, the
    Supreme Court of Virginia reviewed the zoning board’s approval
    of an applicant-homeowners’ request for a variance 39 to encroach
    39
    The requirements to obtain a variance in Packer are similar to
    the City Charter’s variance test in this case. In Packer, the zoning board
    was permitted to authorize a variance only if “a literal enforcement of the
    (continued . . .)
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    73 percent into an oceanfront setback in order to expand their
    house.   Packer, 267 S.E.2d at 141.        The applicants’ stated
    reasons for the request were “improvement to existing structure
    is needed” and “development of adjacent property makes adherence
    to set back a hardship.”       Id. at 141.    The court noted that
    “[t]he applicants already have a dwelling, . . . and they can
    enlarge the house without violating the setback requirement by
    adding to the west side of the structure,” but the applicants
    preferred to expand to the east “in order to have a better floor
    plan with a better view of the ocean.”          Id. at 143.    The zoning
    board granted the variance on the basis that the applicant
    “should be entitled to build as close to the ocean as ‘the
    average of the houses along the block.’”          Id. at 143.        In
    (continued . . .)
    provisions (of a zoning ordinance) will result in unnecessary hardship” and
    it finds:
    (1) That the strict application of the ordinance would
    produce undue hardship.
    (2) That such hardship is not shared generally by other
    properties in the same zoning district and the same
    vicinity.
    (3) That the authorization of such variance will not be of
    substantial detriment to adjacent property and that the
    character of the district will not be changed by the
    granting of the variance.
    Packer, 267 S.E.2d at 142.
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    reversing the zoning board’s decision, the court cautioned as
    follows:
    If, as the Board concluded, one owner of the property
    complying with a restriction should be allowed to conform
    his structure to neighboring nonconforming structures, then
    every such owner would be entitled to do so. A board of
    zoning appeals could, by granting variances piecemeal,
    ultimately nullify a zoning restriction throughout the
    zoning district. But the statute provides that all
    variances shall be in harmony with the intended spirit and
    purpose of the ordinance . . . .
    Id. (emphasis added). 40
    The principle that existing nonconformity should not
    serve as the basis for additional nonconformity is itself
    reflected in the LUO, which provides while nonconforming uses
    and structures may be repaired and rebuilt, “constraints are
    placed on [the] nonconformities to facilitate eventual
    conformity with the provisions of the [LUO].”           ROH § 21-4.110.
    Thus, although the LUO allows existing nonconforming uses to
    continue, the expressed intent of the LUO is to reduce the
    extent of nonconformity over time.
    The Director’s finding of a “large number of
    nonconforming uses and structures” in the area is not a valid
    basis for granting another nonconforming use.           If nonconforming
    40
    The Supreme Court of Virginia also noted that “[p]roximity to the
    ocean is doubtless a ‘privilege or convenience’ coveted by every homeowner
    along the beach,” “[b]ut a zoning restriction upon that privilege does not
    constitute an ‘unnecessary hardship’ within the meaning of the Code.” Id. at
    142.
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    use is so pervasive that it is shared by the majority of
    properties in a zoning district, the proper remedy is to seek an
    amendment to the zoning ordinance, not a variance.           See Levy v.
    Bd. of Standards & Appeals of N.Y.C., 
    196 N.E. 284
     (N.Y. 1935);
    Appeal of Michener, 
    115 A.2d 367
     (Pa. 1955).          Thus, the presence
    of existing nonconformities in the neighborhood to justify new
    noncomformities constitutes incompetent evidence, and the
    Director’s reliance on such evidence undermines the protection
    of Waikiki’s unique identity and dilutes the intended effect of
    the Coastal Height Setback.
    Consequently, there is not reliable, probative, and
    substantial evidence on the whole record supporting the
    Director’s conclusion that Kyo-ya’s request to encroach 74
    percent into the Coastal Height Setback would not alter the
    essential character of the neighborhood, and thus the third
    requirement of the variance test was not satisfied.
    ii. Not be Contrary to the Intent and Purpose of the Zoning
    Ordinance
    Although we hold that the Director’s conclusion that
    the third requirement of the variance test was met is clearly
    erroneous, we also review whether the Director properly
    concluded that the variance would not be contrary to the intent
    and purpose of the zoning ordinance.        Thus, we consider the
    intent and purpose of the WSD and Coastal Height Setback and the
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    Director’s conclusion that a 74 percent encroachment would not
    be contrary to such intent and purpose.
    a. Intent and Purpose of the WSD
    The WSD was enacted by the City Council in 1976 in
    response “to the rapid development of the 1960s and 1970s, and
    the changes produced by that development,” in order “to guide
    carefully Waikiki’s future and protect its unique Hawaiian
    identity.”   ROH § 21-9.80.
    The Council stated, “Waikiki needs to maintain its
    place as one of the world’s premier resorts in an international
    market; yet, the sense of place that makes Waikiki unique needs
    to be retained and enhanced.”       Id. (emphasis added).      The WSD
    provides, “The design of buildings and structures in the [WSD]
    should always reflect a Hawaiian sense of place, as outlined in
    the [district’s] design controls.”        ROH § 21-9.80.
    “Just as there is no universally accepted definition
    of ‘aloha,’ there is no universally accepted definition of a
    Hawaiian sense of place.”      WSD Design Guidebook at 3.        Although
    there is no universal definition of “Hawaiian sense of place,”
    the guidebook contains the following discussion of what
    “Hawaiian sense of place” means within the context of
    development in the WSD:
    The concern that Waikiki has lost some of its appeal as a
    tropical beach resort raises many questions about its
    future. A common opinion is that Waikiki needs to improve
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    its physical attractiveness and enjoyment for residents,
    employees and visitors, by restoring the images and
    experiences which make it unique. A Hawaiian sense of
    place is not just a particular architectural style which
    echoes our historical past, but is also a reflection of
    attitudes, experiences, place, spaces and symbols which we
    have embraced as reminders of and contributors to a
    uniquely Hawaiian experience.
    WSD Design Guidebook at 5 (emphases added).          In particular,
    “[d]esign in Waikiki should compose spaces and elements in a way
    that encourages experiencing the natural environment.”            Id.
    (emphasis added).
    To contribute to the goal of establishing and
    preserving a Hawaiian sense of place, “[a]ll projects in Waikiki
    will be expected to make an appropriate contribution,” and
    “[n]ew developments will be required to demonstrate a high
    degree of compliance with applicable objectives, guidelines and
    standards.”   Id. (emphasis added).       Additionally, “[t]he
    renovation of existing buildings will be expected to comply to
    the extent possible.”     Id.
    Consequently, the City Council’s intent and purpose in
    establishing the WSD was first and foremost to protect, retain,
    and enhance a Hawaiian sense of place by restoring the
    experiences, places, and spaces that make Waikiki unique.
    b. Intent and Purpose of the Coastal Height Setback
    Although each provision of the WSD is designed to
    reflect a Hawaiian sense of place, few can endeavor to achieve
    this far-reaching goal as effectively as the Coastal Height
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    Setback, which was designed to maximize public safety, the sense
    of open space, lateral access along the beach, and public
    enjoyment of Hawaii’s coastal resources.         ROH § 21-9.80-4(g)(2);
    WSD Design Guidebook at 4, 25.       Additionally, the Coastal Height
    Setback, together with the other provisions of the WSD, is
    intended to reduce the perception of crowding, enhance the
    aesthetics of Waikiki, and generally impart a greater sense of
    Hawaiiana into the built environment.        Id.
    For example, although requirements pertaining to
    landscaping and building materials undoubtedly affect the
    Hawaiian sense of place in Waikiki, they do not directly impact
    lateral access along the beach, the public’s enjoyment of
    coastal resources, or the sense of open space and perception of
    crowding.    Thus, among the restrictions put in place by the WSD,
    the Coastal Height Setback uniquely affects the preservation of
    Waikiki’s Hawaiian sense of place.
    c. Director’s Findings on Intent and Purpose of the Ordinance
    The City Charter provides that the third requirement
    is satisfied only if “the request, if approved, will not alter
    the essential character of the neighborhood nor be contrary to
    the intent and purpose of the zoning ordinance.”           RCCCH § 6-1517
    (emphases added).    Accordingly, because Kyo-ya’s variance
    application sought approval to encroach into the Coastal Height
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    Setback, the Director’s evaluation should have focused on
    whether granting the variance application--i.e., a requested 74
    percent encroachment into the Coastal Height Setback--would be
    contrary to the intent and purpose of the Coastal Height Setback
    and the WSD.    See N. Bergen Action Grp. v. N. Bergen Twp.
    Planning Bd., 
    585 A.2d 939
    , 944 (N.J. 1991) (“Because zoning
    restrictions are enacted to further municipal planning and
    zoning objectives, it is fundamental that resolutions granting
    variances undertake to reconcile the deviation authorized . . .
    with the municipality’s objectives in establishing the
    restriction.”).
    However, rather than considering whether the variance
    request--i.e., a 74 percent encroachment into the Coastal Height
    Setback--was contrary to the intent and purpose of the WSD and
    the Coastal Height Setback, the Director evaluated whether the
    Project was consistent with three of the fourteen WSD
    “objectives.” 41   Consequently, the Director made no findings and
    41
    Additionally, the three objectives relied upon by the Director do
    not show that the Project would not be contrary to the intent and purpose of
    the WSD. First, the Director found that the Project would “[p]rovide for the
    ability to renovate and redevelop existing structures which otherwise might
    experience deterioration.” However, this WSD objective, which concerns the
    renovation of existing structures, has little bearing on the variance
    application in this case because, as discussed, the record does not show that
    the existing DHT may not be renovated or replaced without the variance.
    Thus, consideration of this WSD objective is not implicated by the variance
    application. See Ten Stary Dom P’ship v. Mauro, 
    76 A.3d 1236
    , 1245 (N.J.
    2013).
    (continued . . .)
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    provided no analysis as to whether the 74 percent encroachment
    would be contrary to the intent of the Coastal Height Setback,
    which is to reduce the perception of crowding, and maximize the
    sense of open space, lateral access along the beach, and public
    enjoyment of the coastal resources.         Nor did the Director’s
    findings address whether the proposed 74 percent encroachment
    would protect, retain, and enhance a Hawaiian sense of place by
    restoring the experiences, places, and spaces that make Waikiki
    unique.   The Director appears to have misapprehended the
    applicable legal standard set forth in the ordinance, having
    made no findings with respect to the effects of the 74 percent
    encroachment.       Thus, the Director’s conclusion that the
    (continued . . .)
    The Director’s second finding that the Project is consistent with
    the WSD objective for “creative development” did not reference the full text
    of the objective, which requires the Project to be “able to facilitate the
    desired character of Waikiki for areas susceptible to change.” LUO § 21-
    9.80-1(h) (emphasis added). The enactment of the Coastal Height Setback
    indicates that the City Council concluded that development close to the
    shoreline was to be strictly limited. Accordingly, a building that
    substantially encroaches into the Coastal Height Setback would not appear to
    be consistent with the “desired character of Waikiki.”
    The Director’s third finding was that the Project “provides a
    better public access to the beach, [and] view channels from Kalakaua Avenue
    to the ocean.” However, the objective relied upon begins as follows:
    “Maintain, and improve where possible: mauka views from public viewing areas
    in Waikiki, especially from public streets.” LUO § 21-9.80-1(j). Replacing
    an 8-story building with a 26-story tower adjacent to the shoreline would not
    appear to increase the mauka view from the public viewing area of Waikiki
    Beach.
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    encroachment would not be contrary to the intent and purpose of
    the zoning ordinance is based on an error of law.
    By the same token, the Director’s analysis must be
    focused on “those purposes of zoning that are actually
    implicated or triggered by the requested relief” rather than the
    Project as a whole.     See Ten Stary Dom P’ship v. Mauro, 
    76 A.3d 1236
    , 1245 (N.J. 2013) (“[N]ot every deviation from prescribed
    bulk standards implicates the same concerns.”).          Accordingly, as
    stated, the Director’s findings should have evaluated the
    impacts of a 74 percent encroachment into the Coastal Height
    Setback on a Hawaiian sense of place, the perception of
    crowding, sense of open space, and public enjoyment of the
    coastal resources--purposes that are actually implicated by the
    requested variance.     Instead, the Director made findings as to
    the Project’s compliance with selected objectives of the WSD
    rather than on the impacts of the encroachment as related to the
    intent and purpose of the Coastal Height Setback and WSD.             Thus,
    the Director’s findings did not, as required by the City
    Charter, “specify the particular evidence which supports the
    granting of the variance.”      RCCCH § 6-1517.
    Finally, even if consideration of the Project, rather
    than the effects of granting the variance application, were the
    correct measure for issuance of a variance, the Director’s
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    summary findings as to the three WSD objectives were clearly
    insufficient to support a conclusion that a 74 percent
    encroachment is not contrary to the intent and purpose of the
    Coastal Height Setback and the WSD.        This is particularly true
    when the magnitude of the variance is significant.           “[I]t is
    self-evident that the greater the disparity between the variance
    granted and the ordinance’s restriction, the more compelling and
    specific the proofs must be that the grant of the variance” will
    not be contrary to the intent and purpose of the zoning
    ordinance.   N. Bergen Action Grp., 585 A.2d at 944.
    As further explained by the Supreme Court of New
    Jersey,
    an impingement of the zoning restrictions may be of varying
    degrees[;] [t]he less of an impact, the more likely the
    restriction is not that vital to valid public interests.
    Conversely, where the change sought is substantial, the
    applicant will have to demonstrate more convincingly that
    the variance will not be contrary to the public good and
    general welfare expressed in the ordinance.
    Chirichello v. Zoning Bd. of Adjustment of Monmouth Beach, 
    397 A.2d 646
    , 654 (N.J. 1979) (emphasis added); cf. McPherson, 67
    Haw. at 606, 
    699 P.2d at 29
     (holding that the requisite evidence
    that must be adduced to satisfy the variance requirements
    involves proof of a rather narrow and somewhat technical set of
    facts).
    In this case, because of the great disparity of Kyo-
    ya’s request from the ordinance’s restriction--an encroachment
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    of 74.3 percent into the Coastal Height Setback--“the more
    compelling and specific the proofs must be that the grant of the
    variance” will not be contrary to the intent and purpose of the
    zoning ordinance.     Thus, the findings set forth in the
    Director’s Decision are markedly inadequate in light of the
    magnitude of the requested encroachment into the Coastal Height
    Setback.    Further, the lack of specificity in the Director’s
    findings does not allow this court to conduct a meaningful
    review of the Director’s Decision regarding this aspect of the
    third requirement of the variance test. 42        See also Gougeon v.
    Bd. of Adjustment of Stone Harbor, 
    245 A.2d 7
    , 10 (N.J. 1968)
    (“Supporting and explanatory facts and factual findings for the
    conclusions must be set forth.        Unless such facts and findings
    are recited, a reviewing court cannot determine whether the
    Board acted properly and within the limits of its authority.”).
    In summary, in concluding that the Project was
    consistent with the intent and purpose of the ordinance, the
    Director erred for several reasons.         First, the Director did not
    make findings demonstrating that the variance request--a 74
    42
    The Director’s findings did not expressly take into consideration
    the effects of the magnitude of the requested encroachment on the intent and
    purpose of the Coastal Height Setback and WSD. Thus, on the face of the
    Director’s Decision, it is not clear that the Director appropriately weighed
    the extent of the proposed encroachment against the intent and purpose of the
    ordinance.
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    percent encroachment into the Coastal Height Setback--was not
    contrary to the intent and purpose of the WSD and the Coastal
    Height Setback, and instead the Director relied entirely on the
    Project’s compliance with portions of three of fourteen WSD
    objectives.    Second, the Director did not evaluate the impacts
    implicated by the variance request in relation to the purpose of
    the zoning ordinance.     Third, the Director’s analysis did not
    expressly take into consideration the extent of the variance
    requested, and thus his abbreviated findings were insufficient
    to conclude that a 74 percent encroachment into the Coastal
    Height Setback was not contrary to the intent and purpose of the
    zoning ordinance.
    Accordingly, the Director’s finding that the Project
    is consistent with “several important WSD objectives”
    misapprehended applicable law, and the Director’s conclusion
    that a 74 percent encroachment into the Coastal Height Setback
    was not contrary to the intent and purpose of the zoning
    ordinance was not supported by findings that “specify the
    particular evidence which supports the granting of the
    variance.”    RCCCH § 6-1517.    Consequently, the third requirement
    of the variance test was not satisfied.
    75
    ***FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER***
    VI.   Conclusion
    In order for the Director to grant a variance request,
    the applicant must satisfy each requirement of the variance
    test.   Here, none of the requirements were met.         Accordingly,
    the circuit court’s judgment, the ZBA Order, and the Director’s
    Decision are reversed.     See Town v. Land Use Comm’n, 
    55 Haw. 538
    , 550, 
    524 P.2d 84
    , 92 (1974).
    Linda M. B. Paul                         /s/ Paula A. Nakayama
    for petitioners
    Surfrider Foundation et al.              /s/ Sabrina S. McKenna
    Peter T. Kashiwa,                        /s/ Richard W. Pollack
    Lisa Woods Munger,
    Randall C. Whattoff,                     /s/ Michael D. Wilson
    David J. Hoftiezer and
    Lisa A. Bail
    for respondent Kyo-ya
    Hotels & Resorts, LP
    William Meheula and
    Natasha Baldauf
    for respondent 20,000
    Friends of Labor
    Donna Y. L. Leong,
    Don S. Kitaoka and
    Brad T. Saito
    for respondent Department
    of Planning and Permitting
    City and County of Honolulu
    76