The Community Associations of Hualalai, Inc. v. Leeward Planning Commission. ( 2021 )


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  •     *** FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER ***
    Electronically Filed
    Supreme Court
    SCOT-XX-XXXXXXX
    02-DEC-2021
    09:17 AM
    Dkt. 103 OP
    IN THE SUPREME COURT OF THE STATE OF HAWAIʻI
    ---o0o---
    ________________________________________________________________
    THE COMMUNITY ASSOCIATIONS OF HUALALAI, INC.,
    Appellant,
    vs.
    LEEWARD PLANNING COMMISSION, COUNTY OF HAWAIʻI; and
    ZENDO KERN,1 PLANNING DIRECTOR, COUNTY OF HAWAIʻI,
    Appellees.
    ________________________________________________________________
    SCOT-XX-XXXXXXX
    APPEAL FROM THE LEEWARD PLANNING COMMISSION, COUNTY OF HAWAIʻI
    (Agency Docket No. SPP-16-000188)
    DECEMBER 2, 2021
    RECKTENWALD, C.J., NAKAYAMA, McKENNA, AND WILSON, JJ.2
    OPINION OF THE COURT BY WILSON, J.
    1      Pursuant to Hawaiʻi Rules of Appellate Procedure Rule 43(c)(1)
    (2019), Zendo Kern has been substituted as a party in place of Duane Kanuha,
    the former Planning Director of the County of Hawaiʻi.
    2     Associate Justice Richard W. Pollack, who was a member of the
    court when the oral argument was held, retired from the bench on June 30,
    2020.
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    This is a direct appeal3 from a special permit
    application proceeding before Appellee Leeward Planning
    Commission (“LPC”) and Appellee Planning Director (“Planning
    Director”) of the County of Hawaiʻi (collectively, “Appellees”)
    by Appellant The Community Associations of Hualalai
    (“Hualalai”), a group of Hawaiʻi County community associations.
    See HRS §§ 205-19 (2017) and 91-14 (2017).           The special permit
    application requested approval to use an agricultural parcel of
    land as an equipment base yard and security dwelling, and for
    stockpiling and crushing natural materials for commercial use.
    We find Appellees wrongfully denied Hualalai a hearing and
    decision on its petition to intervene as a party to contest the
    special permit application, and remand to the LPC for
    proceedings consistent with this opinion.
    I.   BACKGROUND
    A.    Bolton’s Permit Application and Appellant/Hualalai’s
    Petition to Intervene
    On February 4, 2000, the Hawaiʻi County Planning
    Commission4 issued Special Permit No. 1047 to Nani Kona Coffee
    3     In 2016, the legislature adopted Act 48 “to provide for the
    expedited judicial review of certain contested case proceedings.” Conf.
    Comm. Rep. No. 67-16, in 2016 House Journal, at 1363, 2016 Senate Journal, at
    789. Under Act 48, aggrieved parties may appeal from a final decision or
    order in certain administrative proceedings directly to the supreme court.
    Hawaiʻi Revised Statutes (“HRS”) § 205-19 (2017).
    4     At the time, the County of Hawaiʻi had one planning commission for
    the whole county. In 2008, the County Council passed, and the voters
    (continued . . .)
    2
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    LLC granting construction of a “coffee visitor center” and
    related improvements on a parcel of approximately 7.33 acres of
    land “located on the southeast corner of the Hawaii Belt Road
    and Hualalai Road intersection” within the state and county
    agricultural land use districts.          Approval was granted pursuant
    to the Planning Commission’s authority under HRS § 205-6 to
    issue special permits.      Approval of Special Permit No. 1047 was
    subject to conditions:      Condition No. 4 required that the
    “coffee visitor center and all related improvements” be
    established within five years from the effective date of the
    permit, and Condition No. 9 required the applicant to submit a
    drainage study to the Department of Public Works and complete
    all improvements required to mitigate flooding before the
    issuance of any building permits.         Nani Kona Coffee LLC was
    subsequently granted two administrative time extensions to
    comply with Condition No. 4:        one in September 2004 until
    February 2007, and one in 2007 until February 2010.
    Some years later, in 2015 and 2016, Bolton, Inc.
    (“Bolton”)5 applied for a grading permit (Permit No. 092524) and
    (. . . continued)
    approved, an ordinance dividing the commission into the windward and leeward
    planning commissions, effective April 1, 2009. Ord. No. 08-01 (2008).
    5     The record indicates that Daniel B. Bolton of Kona Coffee & Tea
    Company was one of Nani Kona Coffee LLC’s points of contact regarding Special
    Permit 1047 and communicated with the Planning Department between July 1998
    (continued . . .)
    3
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    two stockpiling permits (Permit Nos. 092525 and 092529) to
    complete the “Kona Coffee & Tea Co. Flood Channel Project” on
    two parcels of land on “Hualalai R[oa]d [m]auka of Queen
    K[aʻahumanu Highway].”      The first parcel, identified by Tax Map
    Key (“TMK”) number 7-5-17:31 (“Parcel 31”), is the parcel for
    which Special Permit No. 1047 was issued in 2000;6 the second
    parcel, identified by TMK number 7-5-17:44 (“Parcel 44”), is
    adjacent to and immediately east/mauka of Parcel 31.            The two
    parcels are owned by Daniel B. Bolton and Janet T. Bolton of
    Bolton, Inc.    Bolton’s applications for grading and stockpiling
    on the two parcels were approved in January 2016 by the Hawaiʻi
    County Planning Department and the Department of Public Works,
    with approval of the grading permit conditioned on compliance
    with Condition No. 9 of Special Permit No. 1047.
    Approximately one month after approval of the grading
    and stockpiling permits, on February 19, 2016, Appellee/Planning
    (. . . continued)
    and August 2004, both in his individual capacity and in an organizational
    capacity as Bolton, Inc.
    6     The record from 2000 identifies the parcel for which Special
    Permit No. 1047 was issued by TMK number “7-5-17:33[.]” However, the parcel
    is described as being at the location of the current Parcel 31, and elsewhere
    in the record, Special Permit No. 1047 is described as having been issued for
    Parcel 31. This discrepancy is not explained in the record, although there
    are indications that there was a “[c]orrection of TMK number” in 2001 and
    that “Parcel 44 was subdivided from [Parcel] 31” at some point in time.
    4
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    Director7 sent Bolton a “Warning Letter” concerning activity on
    the two parcels.     According to the letter, the Planning
    7     The Planning Director is part of the Hawaiʻi County Planning
    Department, which consists of “a planning director, a windward planning
    commission, a leeward planning commission and the necessary staff,” and
    regulates land use within the County of Hawaiʻi. Charter of the County of
    Hawaiʻi (“CCH” or the “Charter”) § 6-7.1 (2018). The Planning Director is
    “the chief planning officer of the county and the administrative head of the
    department[.]” CCH § 6-7.2(b). The duties and functions of the Planning
    Director are set out in the Charter as follows:
    The director . . . shall:
    (1) Advise the mayor, the windward planning commission,
    the leeward planning commission and the council on all
    planning and land use matters.
    (2) Prepare a general plan, implementation plans and any
    amendments thereto in accordance with Section 3-15.
    (3) Prepare proposed zoning and subdivision ordinances,
    zoning maps and regulations and any amendments thereto.
    (4) Review the lists of proposed capital improvements
    contemplated by agencies of the county and recommend the
    order of their priority.
    (5) Administer the subdivision and zoning ordinances and
    regulations adopted thereunder.
    (6) Render decisions on proposed subdivision plans
    pursuant to law.
    (7) Make recommendations on rezoning applications, special
    exceptions and other similar requests.
    (8) Render decisions on proposed variances pursuant to
    law, except that, if any written objections are made to the
    planning director’s actions under this section, said
    actions shall be subject to review by the board of appeals
    in accordance with Section 6-9.2, unless otherwise provided
    by law or this charter.
    (9) Perform such other related duties and functions as may
    be necessary or required pursuant to law and this charter.
    Id. The Planning Director also enforces all provisions of the Zoning Code
    pertaining to land use, other than those relating to building construction
    and occupancy. Hawaiʻi County Code (“HCC”) § 25-2-1(b) (2019). “Any person
    aggrieved by the decision of the director in the administration or
    (continued . . .)
    5
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    Department had received a complaint that Bolton was operating a
    quarry on the parcels and using the parcels as an equipment base
    yard without an applicable special permit.           A subsequent
    investigation revealed that Bolton appeared to be operating a
    rock crusher for commercial purposes (i.e., operating a quarry)
    on Parcel 44, storing construction equipment on the parcels
    (i.e., using the properties as a construction base yard), and
    maintaining a junk yard on the parcels.          The letter warned
    Bolton that those activities potentially violated the Zoning
    Code,8 and requested a response from Bolton by April 30, 2016.
    The letter stated that if Bolton wanted to conduct a commercial
    quarry operation, it could “submit an application for a special
    permit that would allow for the creation of a (Quarry) and would
    (. . . continued)
    application of [the Zoning Code], may, within thirty days after the date of
    the director’s written decision, appeal the decision to the board of
    appeals.” HCC § 25-2-20(a) (2019). The Board of Appeals “[h]ear[s] and
    determine[s] appeals from final decisions of the planning director or the
    director of public works regarding matters within their respective
    jurisdictions.” CCH § 6-9.2(a) (2018).
    8     Under state law and Chapter 25 of the HCC (“Zoning Code”), land
    within the state agricultural land use district is restricted to certain
    permitted uses. See HRS § 205-4.5(a) (2017); HCC § 25-5-72(a).
    “[E]nforcement of the restrictions and conditions relating to land-use-
    classification districts in a county” is delegated “to the county official
    charged with administering the zoning laws for that county[.]” County of
    Hawaiʻi v. Ala Loop Homeowners, 123 Hawaiʻi 391, 408, 
    235 P.3d 1103
    , 1120
    (2010) (quoting Pono v. Molokai Ranch, Ltd., 119 Hawaiʻi 164, 189, 
    194 P.3d 1126
    , 1151 (App. 2008)), partially abrogated on other grounds by Tax Found.
    of Haw. v. State, 144 Hawaiʻi 175, 
    439 P.3d 127
     (2019); HRS § 205-12 (2017).
    In this case, the official responsible for administering the zoning laws in
    Hawaiʻi County is the Planning Director, with the LPC also retaining some
    authority over zoning and land use within the County.
    6
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    allow for the use of the properties as a construction base
    yard,” so long as Bolton “immediately cease[d]” commercial and
    unauthorized activity.9
    On March 1, 2016, Bolton submitted an application
    (“Special Permit Application No. SPP-16-188”) to the Planning
    Department, requesting a special permit to use Parcel 44 for
    “[a] baseyard/staging yard for equipment, storage of materials,
    stockpiling and crushing of natural materials for commercial
    use” and a “[s]ecurity dwelling[.]”         Bolton stated that Special
    Permit Application No. SPP-16-188 was intended to resolve the
    issues raised in the February 19 warning letter and to bring
    Parcel 44 into compliance with the Zoning Code.
    On April 12, 2016, Bolton sent a letter to the
    Planning Department disputing that it had violated the Zoning
    Code, as suggested in the February 19 warning letter, but
    9     Regarding rock crushing or quarrying activity, the Zoning Code
    provides:
    (c) The following uses may be permitted in the [county
    agricultural] district, provided that a special permit is
    obtained for such use if the building site is located within the
    State land use agricultural district:
    . . . .
    (5) Excavation or removal of natural building material or
    minerals, for commercial use.
    HCC § 25-5-72.
    7
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    stating that it had filed Special Permit Application No. SPP-16-
    188 “[a]s a show of good faith and cooperation[.]”
    On April 22, 2016, Bolton was notified that Special
    Permit Application No. SPP-16-188 was scheduled for a public
    hearing before the LPC10 on May 19, 2016.11         The agenda for the
    10    Appellee/LPC, like the Planning Director, see supra note 7, is
    part of the Hawaiʻi County Planning Department, which regulates land use
    within the County of Hawaiʻi. CCH § 6-7.1 (2018). The duties and functions
    of the LPC are set out in the Charter:
    (a) Both [the windward and leeward planning] commissions
    shall:
    (1) Advise the mayor, council and the planning
    director on planning and land use matters pursuant to
    law and this charter.
    (2) Review the general plan, its amendments and
    other plans and modifications thereof and transmit
    such plans with recommendations thereon through the
    mayor to the council for consideration and action.
    (3) Review proposed subdivision and zoning
    ordinances and amendments thereto and transmit such
    ordinances with recommendations thereon through the
    mayor to the council for consideration and action.
    (4) Conduct public hearings in every case prior to
    action on any matter upon which the commission is
    required by law or this charter to act. Notice of
    the time and place of the hearing shall be published
    at least ten days prior to such hearing in at least
    two daily newspapers of general circulation in the
    county and shall also be distributed via an
    electronic medium, such as the Internet.
    (5) Perform such other related duties and functions
    as may be necessary or required pursuant to law and
    this charter.
    . . . .
    (c) Each planning commission shall review and take action
    upon applications for land use changes and community
    development plans involving only property within their
    (continued . . .)
    8
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    LPC’s May 19 meeting gave public notice that Special Permit
    Application No. SPP-16-188 would be considered as Agenda Item
    No. 4.     The agenda explained how a party could seek to
    intervene:
    Pursuant to Rule 4, Contested Case Procedure, of the County
    of Hawaiʻi Planning Commission Rules of Practice and
    Procedure, any person seeking to intervene as a party to a
    contested case hearing on the above Agenda Items Nos. 1
    through 4 is required to file a written request which must
    be received in the office of the Planning Department no
    later than seven (7) calendar days prior to the Planning
    Commission’s first public meeting on the matter. Such
    written request shall be in conformity with Rule 4, in a
    form as provided by the Planning Department entitled
    “Petition for Standing in a Contested Case Hearing.”
    The agenda referenced County of Hawaiʻi Planning Commission Rules
    of Practice and Procedure (“LPC Rules”) Rule 4 (2017), which
    allows a person to request to formally intervene and be admitted
    as a party to the proceeding.        LPC Rule 4-6 provides, in
    relevant part:
    (. . . continued)
    respective jurisdictions, other than those involving the
    general plan.
    CCH § 6-7.5 (2018). The LPC has adopted and is subject to “[a] uniform body
    of rules of practice and procedure[.]” CCH § 6-7.5(b).
    11    The LPC presides over special permit applications and proceedings
    because it has the authority to “permit certain unusual and reasonable uses
    within [the] agricultural . . . district[] other than those for which the
    district is classified.” HRS § 205-6(a) (2017). A party wishing to engage
    in such use, such as Bolton, “may petition the planning commission . . . for
    permission to use the person’s land in the manner desired” by applying for
    and obtaining a special permit from the planning commission pursuant to HRS
    § 205-6 before engaging in the “unusual” use. Id.; HCC § 25-5-72(c).
    Regarding the special permit application process, the county planning
    commission must “establish by rule or regulation, the time within which the
    hearing and action on petition for special permit shall occur[,]” HRS § 205-
    6(b), and may permit the desired use by a majority vote of the commission’s
    members, HRS § 205-6(c).
    9
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    (a) In all proceedings where the Commission’s action is
    directly appealable to Third Circuit Court, the applicant
    and the Planning Director will be designated parties to the
    action. Any other person seeking to intervene as a party
    shall file a written request on a form approved by the
    Planning Director and accompanied by a filing fee of $200
    no later than seven calendar days, prior to the
    Commission’s first meeting on the matter. If the applicant
    files a request with the Commission for the deferral or
    continuance of the hearing prior to the commencement of the
    hearing, the next regularly scheduled meeting of the
    Commission will then be considered the subsequent
    rescheduled hearing date. If the request for intervention
    is withdrawn in writing before the commencement of the
    hearing, the filing fee shall be refunded to the person
    seeking standing to intervene.
    (b) Upon receipt of a written request to intervene, the
    Commission, at the first meeting on the matter, shall hold
    a hearing on the written request. The petitioner shall be
    admitted as a party if it can demonstrate that:
    (1) His or her interest is clearly distinguishable
    from that of the general public; or
    (2) Government agencies whose jurisdiction includes
    the land involved in the subject request; or
    (3) That they have some property interest in the
    land or lawfully reside on the land; or
    (4) That even though they do not have an interest
    different than the public generally, that the
    proposed action will cause them actual or threatened
    injury in fact; or
    (5) Persons who are descendants of native Hawaiians
    who inhabited the Hawaiian Islands prior to 1778, who
    practice those rights which are customarily and
    traditionally exercised for subsistence, cultural or
    religious purposes.
    The Commission will grant or deny such written request
    prior to any further action on the matter.
    (c) Appeal from Denial. Any petitioner who has been
    denied standing as a party may appeal such denial to the
    Third Circuit Court pursuant to Section 91-14, Hawaiʻi
    Revised Statutes.
    (d) After establishing the parties to the proceeding, the
    Commission may either proceed with the hearing, or continue
    the matter to a more appropriate time and date.
    LPC Rule 4-6.
    10
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    On May 9, 2016 the Planning Department issued a
    background report on Special Permit Application No. SPP-16-188,
    in which it noted that Special Permit No. 1047 had been approved
    for Parcel 31 in 2000, that Bolton had received an extension
    until 2010 to comply with Condition No. 9, and that “[a]ny
    additional time extensions to comply with conditions will need
    to be approved by the [LPC].”        That same day, the Planning
    Department also issued a recommendation to the LPC in which the
    Planning Director recommended that the LPC approve Bolton’s
    Special Permit Application No. SPP-16-188, with the caveat that
    “[s]ince this recommendation is made without the benefit of
    public testimony, the Director reserves the right to modify
    and/or alter this position based upon additional information
    presented at the public hearing.”12
    On May 12, 2016, a week before the LPC’s scheduled
    public meeting on Special Permit Application No. SPP-16-188,
    Appellant/Hualalai submitted a “Petition for Standing in a
    Contested Case Hearing” (hereinafter “petition to intervene” or
    “petition”)13 and paid the associated $200.00 filing fee.
    12    Although the Planning Department’s background report and
    recommendation are not contiguous in the record, they appear to have been
    filed or published together as they are formatted identically and the first
    page of both documents are marked with “RBolton-SPP16-188.jwd 05-09-16” in
    the upper righthand corner.
    13    Hualalai submitted its petition alongside a LPC form titled,
    “Petition for Standing in a Contested Case Hearing.” The form’s language
    (continued . . .)
    11
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    Hualalai noted in its petition that it was “a non-profit
    association consisting of four community associations that
    represent[ed] and act[ed] for the interest of owners of
    residences and residential lots in four subdivisions” located
    near Hualalai Road in North Kona, Hawaiʻi County, as well as a
    limited liability company (“LLC”) with “interest in the
    ownership and use of residential properties” in the same area.
    Hualalai “act[ed] in a representative capacity” for the four
    community associations and their members, and the LLC.             Hualalai
    was formally organized on May 11, 2016.          In its petition,
    Hualalai identified a number of ways in which its interests were
    “clearly distinguishable from that of the general public,” and
    would be affected if the LPC granted Special Permit Application
    No. SPP-16-188.     Hualalai stated that it represented property
    owners who owned residential properties in the near vicinity of
    Parcel 44, enjoyed the protections of the County General Plan
    and the Kona Community Development Plan, and faced individual
    injuries and threatened injuries to their properties from the
    noise, dust, negative aesthetic effects, negative effects on
    (. . . continued)
    tracks LPC Rule 4-6(b), which outlines the criteria for establishing standing
    to intervene in a contested case. To avoid confusion, Hualalai’s petition
    will be referred to as a “petition to intervene” rather than a “petition for
    standing.”
    12
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    nearby neighborhoods, diminished property values, and increased
    traffic from the proposed development.
    On May 19, 2016, Bolton requested a continuance of the
    hearing scheduled for later that day.        During the LPC meeting
    that day, the LPC’s chair announced that, at Bolton’s request,
    the LPC would postpone the hearing on Special Permit Application
    No. SPP-16-188 until a future meeting.         The chair announced that
    “there would be no presentation by staff, the applicant, or the
    petitioner for a contested case hearing,” but that the LPC would
    permit oral testimony from members of the public.           The LPC heard
    testimony from members of the public, including residents of the
    subdivisions whose community associations comprise Hualalai, an
    attorney representing Hualalai, and the president of Hualalai.
    These individuals testified that the noise, dust, traffic, and
    vibrations caused by Bolton’s proposed activity would negatively
    affect their health, quality of life, and property values.             The
    LPC received additional written testimony from individuals
    opposed to Special Permit Application No. SPP-16-188 for the
    same reasons.
    On May 23, 2016, Bolton was notified that Special
    Permit Application No. SPP-16-188 had been rescheduled, per its
    request, for a public hearing on June 16, 2016.          That same day,
    the Planning Director notified Hualalai that its petition to
    intervene had been received and would be forwarded to the LPC
    13
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    for their review.    The Planning Director informed Hualalai that
    its presence was required at the upcoming June 16 hearing to
    answer questions from the LPC on its petition.
    On June 1, 2016, Bolton requested another postponement
    of the hearing for Special Permit Application No. SPP-16-188
    until further notice.     On June 7, 2016, the Planning Director
    notified Bolton that he would “defer the application” until
    Bolton requested that it be added back to the LPC agenda.
    Following the Planning Director’s June 7 letter,
    between June 17 and August 23, there was further communication
    between Bolton and the Planning Director regarding Bolton’s use
    of Parcels 31 and 44 and Special Permit Application No. SPP-16-
    188.   Bolton sent at least three letters to the Planning
    Director, and Bolton and the Planning Director scheduled an in-
    person site inspection of Bolton’s property.          The correspondence
    between Bolton and the Planning Director reflected substantial
    fact-finding by the Planning Director.         On June 30, 2016, Bolton
    attended an in-person meeting with the Planning Director, and
    sent a July 12 “follow up” letter that contained “specific
    information” the Planning Director had “requested” at the June
    30 meeting.   On July 27, 2016, the Planning Director sent Bolton
    a letter stating that although Bolton’s July 12 letter
    “provide[d] some clarity, it d[id] not quite contain the
    specific information” the Planning Director requested at the
    14
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    June 30 meeting, and made additional inquiries of Bolton.             On
    August 23, the Planning Director sent another letter informing
    Bolton that a site inspection was required due to “apparent
    contradictions between the information provided in [Bolton’s]
    previous July 12, 2016 letter and [Bolton’s] latest submittal.”
    The Planning Director asserted that the site inspection was
    “necessary in order for us to make a final determination on the
    parameters of [Bolton’s] Special Permit application.”
    The Planning Department’s Zoning Inspector and
    representatives from the Department of Public Works attended an
    in-person site inspection.      After the inspection, on September
    21, 2016, the Planning Director sent Bolton an “Assessment of
    Conditions Relating to Warning Letter dated February 19,
    2016 . . . and Disposition of Special Permit Application No. 16-
    000188[.]”14   In the September 21 letter, the Planning Director
    described the communications between Bolton and himself as “a
    series of letters and confirmations requested of Bolton Inc. in
    an effort to determine whether or not a violation of the Zoning
    Code or State Land Use Law had occurred and if so, whether or
    not the Special Permit application filed by Bolton Inc. would
    continue to move forward.”      The September 21 letter stated that
    “[a]fter further consultation and field verification,” the
    14   Hualalai was copied on this letter.
    15
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    Planning Director determined that the activity conducted on
    Parcel 44 fell under the grading permit and stockpiling permits
    previously granted to Bolton, and did not require a special
    permit under the Zoning Code.
    The letter noted that a special permit was required to
    run a quarry, which is the “excavation or removal of natural
    building materials or minerals, for commercial use.”           However,
    the letter concluded that “the evidence” indicated that Bolton’s
    “removal of natural building material from the subject property
    is related to on-site and off-site drainage improvement
    purposes[,]” and not for commercial purposes.          The letter
    advised Bolton that, because a special permit was not required,
    “your Special Permit application will be withdrawn from further
    processing[.]”
    In a September 28, 2016 letter, Bolton acknowledged
    receipt of the Planning Director’s September 21 letter and asked
    the Planning Director to “accept this letter as our formal
    request for the withdrawal of [Special Permit Application No.
    SPP-16-188].”     That same day, Hualalai sent a letter to the
    Planning Director objecting to his “purported ‘disposition’” of
    the February 19 warning letter and Special Permit Application
    No. SPP-16-188.    Hualalai noted that Special Permit Application
    No. SPP-16-188 and its intervention petition were currently
    pending before the LPC in a special permit proceeding, and
    16
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    requested that the Planning Director forward Hualalai’s letter
    to the Chairperson and LPC “before [the Planning Director] d[id]
    anything further on this matter.”        In its letter, Hualalai
    argued extensively against the issuance of Special Permit
    Application No. SPP-16-188.      Hualalai objected to the Planning
    Director’s purported “disposition” of Special Permit Application
    No. SPP-16-188, and argued that “no law gives the [LPC]’s staff
    the authority to ‘dispose’ of an accepted application or to
    allow an application to be ‘withdrawn’ after the [LPC] has taken
    jurisdiction of the application.”
    On October 4, 2016, the Planning Director notified
    Bolton that, “[based] on your request and our letter dated
    September 21, 2016, we will be withdrawing [Special Permit
    Application No. SPP-16-188].”
    On October 11, 2016, the Planning Director notified
    Hualalai that although the Planning Department had “previously
    acknowledged receipt” of Hualalai’s petition to intervene, he
    had “recently received a request by the applicant to withdraw
    [Special Permit Application No. SPP-16-188],” and notified
    Hualalai that the Planning Department would be refunding
    Hualalai’s $200.00 filing fee.
    On October 13, 2016, Hualalai filed a new petition
    with the LPC objecting to the Planning Director’s withdrawal of
    Special Permit Application No. SPP-16-188.         Hualalai argued that
    17
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    only the LPC had jurisdiction over the application, and that the
    LPC could “dispose” of the application only after holding a
    public hearing.      Hualalai requested that the matter be placed on
    the LPC’s agenda for an immediate public hearing.             The LPC did
    not take any further action.
    B.    Appeal to the Supreme Court
    As discussed above, Bolton submitted Special Permit
    Application No. SPP-16-188 pursuant to HRS § 205-6 to resolve
    the potential Zoning Code violations identified by the Planning
    Director, i.e., operating a quarry, and maintaining a
    construction base yard and a junk yard.           After the Planning
    Director withdrew Special Permit Application No. SPP-16-188,
    Hualalai filed a direct appeal to this court, challenging the
    LPC’s failure to issue a decision on its petition to intervene
    and objecting to the Planning Director’s withdrawal decision and
    the LPC’s decision to treat the proceeding as a closed matter.
    Hualalai presents five points of error to this court:
    (1) “The Appellee [LPC] erred when it failed to rule on the
    Appellant’s Petition to Intervene in the Contested Case”;
    (2) “The Appellee [LPC] erred when it failed to render a
    decision on [Special Permit Application No. SPP-16-188] itself”;
    (3) “The Appellee Planning Director erred in exercising the
    Appellee [LPC]’s adjudicatory powers when he ‘withdrew’ the
    Application”; (4) “The Appellee [LPC] erred when it allowed the
    18
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    Appellee Planning Director to act for the Commission”; and
    (5) “The Appellee Planning Director erred when he concluded that
    the county grading permit (issued in 2015 after Special Permit
    1047 had expired in 2010) ‘controlled’ and that the flood
    channelization project is a permitted use in the State
    Agriculture Land Use District.”       Hualalai requests the following
    relief:
    This court should vacate the Appellee Planning Director’s
    letters of September 21, 2016 . . . and October 4,
    2016 . . . to the extent that they constitute an agency
    order herein and should remand the contested case to the
    Appellee Leeward Planning Commission with instructions that
    (1) the Commission conduct a hearing on the Appellant’s
    Petition for Standing in a Contested Case, (2) that the
    Commission either grant or deny the petition and,
    thereafter and [sic] (3) the Commission take action on the
    Appellee-Applicant Bolton, Inc.’s Application, including
    any request that the Appellee-Applicant might make to
    withdraw the Application, giving the Appellant the
    opportunity to participate in the agency proceeding on
    remand if the Appellee Leeward Planning Commission votes to
    admit the Appellant as a party in the contested case.
    Hualalai contends this court has jurisdiction to
    consider its appeal under HRS § 205-19, which governs appeals of
    contested cases arising before the land use commission and
    applies the provisions in HRS chapter 91 to such appeals.
    Appellees argue that this court lacks jurisdiction over the
    LPC’s “non-action,” that the issue became moot when Special
    Permit Application No. SPP-16-188 was withdrawn, and that
    Hualalai lacks standing.      Appellees argue that this court also
    lacks jurisdiction because Hualalai should appeal the Planning
    Director’s decision to the Board of Appeals.          Finally, Appellees
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    argue that the LPC did not abuse its discretion by ending
    proceedings on Special Permit Application No. SPP-16-188 once it
    was voluntarily withdrawn by Bolton.         Throughout its brief,
    Appellees emphasize that Hualalai “got exactly what it wanted
    from the LPC” because Special Permit Application No. SPP-16-188
    “was never approved.”
    II.    STANDARD OF REVIEW
    Pursuant to HRS § 205-19, this court reviews agency
    decisions in contested cases under HRS § 91-14, which states, in
    relevant part:
    Upon review of the record, the court may affirm the
    decision of the agency or remand the case with instructions
    for further proceedings; or it may reverse or modify the
    decision and order if the substantial rights of the
    petitioners may have been prejudiced because the
    administrative findings, conclusions, decisions, or orders
    are:
    (1) In violation of constitutional or statutory
    provisions;
    (2) In excess of the statutory authority or
    jurisdiction of the agency;
    (3)   Made upon unlawful procedure;
    (4)   Affected by other error of law;
    (5) Clearly erroneous in view of the reliable,
    probative, and substantial evidence on the whole
    record; or
    (6) Arbitrary, or capricious, or characterized by
    abuse of discretion or clearly unwarranted exercise
    of discretion.
    HRS § 91-14(g).    This court has further clarified that
    [c]onclusions of law are reviewed de novo, pursuant to
    subsections (1), (2) and (4); questions regarding
    procedural defects are reviewable under subsection (3);
    findings of fact (FOF) are reviewable under the clearly
    20
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    erroneous standard, pursuant to subsection (5), and an
    agency’s exercise of discretion is reviewed under the
    arbitrary and capricious standard, pursuant to subsection
    (6).
    Lānaʻians for Sensible Growth v. Land Use Comm’n, 146 Hawaiʻi
    496, 502, 
    463 P.3d 1153
    , 1159 (2020) (quoting Kauai Springs,
    Inc. v. Planning Comm’n of Kauaʻi, 133 Hawaiʻi 141, 164, 
    324 P.3d 951
    , 974 (2014)).
    When interpreting agency rules, this court has stated
    that “[g]eneral principles of statutory construction apply,”
    which requires “look[ing] first at an administrative rule’s
    language.”     Liberty Dialysis-Haw., LLC v. Rainbow Dialysis, LLC,
    130 Hawaiʻi 95, 103, 
    306 P.3d 140
    , 148 (2013).
    If an administrative rule’s language is unambiguous, and
    its literal application is neither inconsistent with the
    policies of the statute the rule implements nor produces an
    absurd or unjust result, courts enforce the rule’s plain
    meaning. While an agency’s interpretation of its own rules
    is generally entitled to deference, this court does not
    defer to agency interpretations that are plainly erroneous
    or inconsistent with the underlying legislative purpose.
    
    Id.
     (internal citations and quotation marks omitted).
    III.   DISCUSSION
    A.    The Instant Appeal is Not Moot; This Court May Exercise
    Judicial Review of Hualalai’s Appeal Pursuant to HRS
    §§ 205-19 and 91-14
    1.    Appellees’ withdrawal of Special Permit Application
    No. SPP-16-188 does not render this case moot because
    Hualalai’s appeal presents a live controversy.
    Appellees contend that Hualalai’s appeal is moot
    because Special Permit Application No. SPP-16-188 has been
    withdrawn, thus ending Hualalai’s adverse interest in the case
    21
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    and removing this court’s ability to order an effective remedy.
    “This court has stated that ‘[a] case is moot if it has lost its
    character as a present, live controversy of the kind that must
    exist if courts are to avoid advisory opinions on abstract
    propositions of law.’”      In re Marn Family, 141 Hawaiʻi 1, 7, 
    403 P.3d 621
    , 627 (2016) (quoting Ala Loop Homeowners, 123 Hawaiʻi at
    405, 
    235 P.3d at 1117
    ).      In other words, “a ‘case is moot if the
    reviewing court can no longer grant effective relief.’”             
    Id.
    (quoting Ala Loop Homeowners, 123 Hawaiʻi at 405, 
    235 P.3d at 1117
    ).
    Appellees’ withdrawal of Special Permit Application
    No. SPP-16-188 does not render this case moot because, as in
    Kona Old Haw. Trail Grp. v. Lyman, 
    69 Haw. 81
    , 
    734 P.2d 161
    (1987), Hualalai’s appeal presents a “live controversy” and this
    court is able to “grant effective relief.”          In re Marn Family,
    141 Hawaiʻi at 7, 403 P.3d at 627 (internal citations and
    quotation marks omitted).       In Kona Old, an association of Kona
    residents (“Kona Old”) appealed the Planning Director’s issuance
    of a special management area minor use permit to the circuit
    court under HRS § 91-14(a).15       69 Haw. at 84-89, 
    734 P.2d at
    163-
    15     HRS § 91-14(a) states, in relevant part, “Any person aggrieved by
    a final decision and order in a contested case or by a preliminary ruling of
    the nature that deferral of review pending entry of a subsequent final
    decision would deprive appellant of adequate relief is entitled to judicial
    review thereof under this chapter[.]”
    22
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    66.    The permit authorized the property owner to develop the
    property by consolidating his two parcels, installing utility
    lines and roadways, and subdividing the property into
    residential lots.           Id. at 84, 
    734 P.2d at 163-64
    .     The Planning
    Director moved to dismiss the appeal, arguing that there was no
    “contested case”16 and Kona Old was not a “person aggrieved”
    within the meaning of HRS § 91-14.           Id. at 86, 
    734 P.2d at 165
    .
    The circuit court granted the dismissal,17 and Kona Old appealed
    to this court.        
    Id.
        While Kona Old’s appeal was pending, in
    anticipation of a sale, the landowner procured and completed
    work under a grubbing permit for the property.             
    Id.
       The
    landowner then argued that the appeal should be dismissed as
    moot because the work under the grubbing permit had been
    completed.      
    Id.
       The supreme court declined to dismiss the
    appeal as moot, holding that the appeal was a live controversy
    and “retain[ed] vitality” because, so long as the construction
    authorized under the original special management area minor use
    16   In Kona Old, the Planning Director issued to the landowner a
    “special management area minor use permit” as opposed to a “special
    management area use permit.” Id. at 84, 
    734 P.2d at 164
    . On appeal, the
    supreme court noted that the rules governing the issuance of special
    management area minor use permits did not mandate a hearing preceding the
    Planning Director’s issuance of such permits. Id. at 90, 
    734 P.2d at 167
    .
    Thus, as a hearing was not required by statute or agency rules, there was no
    contested case within the meaning of HRS § 91-14(a). Id.
    17    Although the circuit court did not give a reason for dismissal,
    this court stated that the circuit court dismissed the appeal “obviously on
    jurisdictional grounds.” Kona Old, 69 Haw. at 89, 
    734 P.2d at 166
    .
    23
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    permit was not complete, the appeal “present[ed] an adversity of
    interests and possibly afford[ed] [Kona Old] an effective
    remedy.”   Id. at 87, 
    734 P.2d at 165
    .        This court found that
    even if all work under the two permits was completed, “a basis
    for the exercise of our appellate jurisdiction remain[ed]”
    because the public interest exception to the mootness doctrine
    would apply.18    
    Id.
    In the present case, Appellees are correct that
    Special Permit Application No. SPP-16-188 was withdrawn.
    However, an adversity of interests continues to render the
    controversy “live” because either:         the original conduct that
    prompted Bolton to submit Special Permit Application No. SPP-16-
    188 remains ongoing, or, if Bolton’s development project is
    completed without review, similar withdrawal of permit
    applications subsequent to unpermitted construction is capable
    of repetition.     There remains an adversity of interests here
    because the Planning Director made a “final determination” that
    “the evidence” showed Bolton’s construction activity was covered
    by its existing permits, and Hualalai has an interest in arguing
    18    The public interest exception applies “[w]hen the question
    involved affects the public interest, and it is likely . . . that similar
    questions arising in the future would likewise become moot before a needed
    authoritative determination by an appellate court can be made[.]” 
    Id.
    (quoting Johnston v. Ing, 
    50 Haw. 379
    , 381, 
    441 P.2d 138
    , 140 (1968)). This
    court reasoned that the questions in Kona Old were of public concern and, if
    they were to recur in the future, would likely become moot before a
    determination on appeal could be made. Id. at 87-88, 
    734 P.2d at
    165–66.
    24
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    that the evidence showed otherwise.         Namely, Hualalai has an
    interest in arguing that Bolton’s construction activity exceeded
    the conditions of its existing grading and stockpiling permits
    (Permit Nos. 092524, 092525, and 092529) and, therefore,
    required an additional special permit.19
    Analogous to the appeal in Kona Old, Hualalai’s appeal
    also “retains vitality” because the appeal “possibly affords
    [it] an effective remedy[,]” that is, remand to the LPC for a
    hearing to determine whether Hualalai’s petition to intervene
    should be granted or denied.        
    Id.
       Thus, under the facts of this
    case, Appellees’ withdrawal of Special Permit Application No.
    SPP-16-188 does not render moot Hualalai’s appeal to this court.
    2.    Pursuant to HRS §§ 205-19 and 91-14, this court may
    exercise judicial review because Hualalai is aggrieved
    by a final decision in a contested case, participated
    in the contested case, followed LPC Rules, and has
    established standing.
    Appellees argue that this court lacks jurisdiction
    over Hualalai’s appeal pursuant to HRS §§ 205-19 and 91-14
    because the LPC did not issue a final decision in a contested
    case hearing and Hualalai was not injured by the LPC’s failure
    to issue a decision on Hualalai’s petition or the LPC’s
    withdrawal of Special Permit Application No. SPP-16-18.             HRS
    19    For example, evidence showing that Bolton’s excavation and
    removal of natural building material from the property was, in fact, for
    commercial purposes, as prohibited by HCC § 25-5-72(c) without a special
    permit.
    25
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    §§ 205-19 and 91-14 provide the requirements for judicial review
    of direct appeals of contested cases to this court; HRS § 205-
    19(a) applies the requirements of chapter 91 to contested cases
    before the LPC:
    Chapter 91 shall apply to every contested case arising
    under this chapter except where chapter 91 conflicts with
    this chapter, in which case this chapter shall apply. Any
    other law to the contrary notwithstanding, including
    chapter 91, any contested case under this chapter shall be
    appealed from a final decision and order or a preliminary
    ruling that is of the nature defined by section 91-14(a)
    upon the record directly to the supreme court for final
    decision.
    HRS § 205-19(a).     This case arises under chapter 205 because it
    involves a special permit application to the LPC, an agency20
    that possesses authority to rule on such applications pursuant
    to HRS § 205-6.21     HRS § 91-14(a) further provides, “Any person
    20     The LPC is an agency because it is a “county . . .
    commission . . . authorized by law to make rules or to adjudicate contested
    cases.” HRS § 91-1 (2017).
    21     HRS § 205-6 provides in relevant part:
    (a) Subject to this section, the county planning
    commission may permit certain unusual and reasonable uses
    within agricultural and rural districts other than those
    for which the district is classified. Any person who
    desires to use the person’s land within an agricultural or
    rural district other than for an agricultural or rural use,
    as the case may be, may petition the planning commission of
    the county within which the person’s land is located for
    permission to use the person’s land in the manner
    desired. . . .
    (b) The planning commission, upon consultation with the
    central coordinating agency, except in counties where the
    planning commission is advisory only in which case the
    central coordinating agency, shall establish by rule or
    regulation, the time within which the hearing and action on
    petition for special permit shall occur. The county
    planning commission shall notify the land use commission
    (continued . . .)
    26
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    aggrieved by a final decision and order in a contested case or
    by a preliminary ruling of the nature that deferral of review
    pending entry of a subsequent final decision would deprive
    appellant of adequate relief is entitled to judicial review
    thereof under this chapter[.]”22        In Pub. Access Shoreline Haw.
    v. Haw. Cnty Planning Comm’n (PASH), this court identified the
    “necessary inquiry” to determine whether a court may review an
    agency appeal under HRS § 91-14(a):         (1) there must have been a
    contested case hearing; (2) “the agency’s action must represent
    a final decision and order, or a preliminary ruling such that
    deferral of review would deprive the claimant of adequate
    relief;” (3) “the claimant must have followed the applicable
    agency rules and, therefore, have been involved in the contested
    case;” and (4) “the claimant’s legal interests must have been
    injured” such that the claimant has “standing to appeal.” 79
    (. . . continued)
    and such persons and agencies that may have an interest in
    the subject matter of the time and place of the hearing.
    (c) The county planning commission may, under such
    protective restrictions as may be deemed necessary, permit
    the desired use, but only when the use would promote the
    effectiveness and objectives of this chapter; provided that
    a use proposed for designated important agricultural lands
    shall not conflict with any part of this chapter. A
    decision in favor of the applicant shall require a majority
    vote of the total membership of the county planning
    commission.
    22    Hualalai is a “person,” as used in “person aggrieved,” because it
    is an association or organization as defined by HRS § 91-1.
    27
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    Hawaiʻi 425, 431, 
    903 P.2d 1246
    , 1252 (1995) (internal quotation
    marks omitted).    “In other words, there are four requirements
    for judicial review over an agency appeal:         a contested case
    hearing, finality, compliance with agency rule, and standing.”
    In re Maui Elec. Co., Ltd. (MECO), 141 Hawaiʻi 249, 258, 
    408 P.3d 1
    , 10 (2017).    This court may exercise judicial review of this
    appeal pursuant to HRS §§ 205-19 and 91-14 because Hualalai is
    aggrieved by a final decision in a contested case in which it
    has participated and followed agency rules, and has established
    standing.
    a.   The proceeding for Special Permit Application No.
    SPP-16-188 was a “contested case.”
    The first requirement for judicial review under HRS
    § 91-14 is that the appeal be from a contested case proceeding.
    PASH, 79 Hawaiʻi at 431, 
    903 P.2d at 1252
    .         A “contested case” is
    “a proceeding in which the legal rights, duties, or privileges
    of specific parties are required by law to be determined after
    an opportunity for agency hearing.”        HRS § 91-1.     For an agency
    hearing to be “required by law” it must be required by agency
    rule, statute, or constitutional due process.          See MECO, 141
    Hawaiʻi at 258, 408 P.3d at 10.       This court has found that “a
    public hearing, conducted pursuant to published notice, was a
    ‘contested case’ within the meaning of HRS [§] 91-1.”            In re
    Haw. Elec. Co., 
    56 Haw. 260
    , 264, 
    535 P.2d 1102
    , 1105 (1975)
    28
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    (citing E. Diamond Head Ass’n v. Zoning Bd. of Appeals, 
    52 Haw. 518
    , 524 
    479 P.2d 796
    , 799 (1971)).        A case in which no formal
    contested case hearing is held can be considered a “contested
    case” within the meaning of chapter 91.         In Kilakila ʻO Haleakalā
    v. Bd. of Land & Nat. Res., where administrative rules required
    a hearing by law but no contested case hearing was actually
    held, this court considered “whether a formal hearing would have
    determined--or whether the proceedings that did take place
    determined--the ‘rights, duties, or privileges of specific
    parties.’”   131 Hawaiʻi 193, 202, 
    317 P.3d 27
    , 36 (2013)
    (emphasis added) (finding a contested case where the proceedings
    that took place determined the agency’s rights, duties, and
    privileges, even though a formal hearing was never held).             Thus,
    absence of a formal contested case hearing does not preclude a
    finding that the proceeding was a contested case.
    The proceeding for Special Permit Application No. SPP-
    16-188 was a contested case because an agency hearing was
    required by the LPC rules and statutes relevant to the issuance
    of special permits, LPC Rule 4, 6; HRS §§ 91-9, 205-6
    (referenced by HCC § 25-2-61(c)), and such a hearing would have
    determined the “legal rights, duties, or privileges of specific
    parties[,]” HRS § 91-1.     Bolton submitted Special Permit
    Application No. SPP-16-188 pursuant to LPC Rule 6, which
    requires that the LPC hold a public hearing as part of the
    29
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    special permit application process.         LPC Rule 6-6(a) (“Upon
    acceptance of a Special Permit application, the Commission,
    through the Department, shall fix a date for the public
    hearing.”).    Hualalai submitted its petition to intervene
    pursuant to LPC Rule 4-6, which requires a hearing upon receipt
    of such petitions.23     LPC Rule 4-6(b) (“Upon receipt of a written
    request to intervene, the Commission, at the first meeting on
    the matter, shall hold a hearing on the written request.”).
    Neither LPC Rule 4 nor Rule 6 grant the LPC discretion to decide
    whether or not to hold a hearing; a hearing is mandatory under
    both Rules.    HRS § 91-9 also mandates that “in any contested
    case, all parties shall be afforded an opportunity for hearing
    after reasonable notice.”24       HRS § 91-9(a) (emphasis added).
    23    The LPC also expressly referenced LPC Rule 4 when it gave public
    notice of the hearing on Special Permit Application No. SPP-16-188. The
    LPC’s public agenda for the hearing on Special Permit Application No. SPP-16-
    188 stated:
    Pursuant to Rule 4, Contested Case Procedure, of the County
    of Hawaiʻi Planning Commission Rules of Practice and
    Procedure, any person seeking to intervene as a party to a
    contested case hearing on the above Agenda Items Nos. 1
    through 4 is required to file a written request which must
    be received in the office of the Planning Department no
    later than seven (7) calendar days prior to the Planning
    Commission’s first public meeting on the matter. Such
    written request shall be in conformity with Rule 4, in a
    form as provided by the Planning Department entitled
    “Petition for Standing in a Contested Case Hearing.”
    24     Additionally, HRS § 205-6, which governs the Land Use Commission
    and establishes criteria related to special permits, uses mandatory language
    in reference to scheduling and conducting special permit hearings, stating
    that the Land Use Commission “shall establish by rule or regulation, the time
    within which the hearing and action on petition for special permit shall
    (continued . . .)
    30
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    The proceedings following Bolton’s submission of
    Special Permit Application No. SPP-16-188 constituted a
    contested case within the meaning of HRS § 91-14(a) and PASH
    because, although no agency hearing occurred, a hearing was
    required by LPC Rules 4 and 6 and HRS § 91-9 to determine
    Bolton’s and Hualalai’s respective legal rights and duties.
    b.      The Planning Director’s withdrawal of Special
    Permit Application No. SPP-16-188 constituted a
    “final decision.”
    The second requirement for judicial review under HRS
    § 91-14 is that the appeal is from a final decision made by the
    agency.   PASH, 79 Hawaiʻi at 431, 
    903 P.2d at 1252
    .           A final
    decision or order is one that “end[s] the proceedings, leaving
    nothing further to be accomplished.”         Gealon v. Keala, 
    60 Haw. 513
    , 520, 
    591 P.2d 621
    , 626 (1979).         Such a decision can take
    the form of an agency’s formal denial of a party’s request for a
    contested case hearing, see, e.g., Kaleikini v. Thielen, 124
    Hawaiʻi 1, 26, 
    237 P.3d 1067
    , 1092 (2010), or an agency’s denial
    of a party’s request to intervene in a contested case, see,
    e.g., PASH, 79 Hawaiʻi at 433–34, 
    903 P.2d at
    1254–55.            An
    agency’s failure to deny or grant a party’s request for a
    (. . . continued)
    occur[,]” and “shall notify the land use commission and such persons and
    agencies that may have an interest in the subject matter of the time and
    place of the hearing.” § 205-6(b).
    31
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    contested case hearing followed by agency action that
    effectively ends the proceeding may also constitute a final
    decision.   See, e.g., Kilakila, 131 Hawaiʻi at 202–03, 317 P.3d
    at 36–37.
    The LPC rendered a final decision when it ended the
    contested case proceeding without first disposing of Hualalai’s
    petition to intervene.     When a party submits a petition to
    intervene, LPC Rule 4-6(b) states, “The Commission will grant or
    deny such written request prior to any further action on the
    matter.”    (emphasis added).    Appellees failed to follow this
    rule and as a consequence Hualalai did not receive a grant or
    denial of its petition to intervene.        This court has not yet
    considered a HRS § 91-14 appeal arising from an agency’s failure
    to deny or grant a party’s request to intervene.           However, the
    facts of Kilakila and PASH compel the conclusion that an
    agency’s failure to act on a party’s formal petition to
    intervene constitutes a final decision within the meaning of HRS
    § 91-14(a).
    A person may satisfy HRS § 91-14(a)’s “final decision”
    requirement and appeal an agency’s decision, even if the agency
    neither granted nor denied their request for a contested case
    hearing.    For example, in Kilakila, this court reviewed the
    Board of Land and Natural Resources (“BLNR”)’s decision to grant
    a permit for the construction of a telescope on the summit of
    32
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    Haleakalā without granting or denying Kilakila ʻO Haleakalā
    (“KOH”)’s formal request for a contested case hearing.               131
    Hawaiʻi at 195–96, 317 P.3d at 29–30.           The circuit court and ICA
    dismissed the appeal for lack of jurisdiction because a
    contested case hearing was not held.           Id. at 196, 317 P.3d at
    30.    This court, however, held that “the absence of a formal
    denial is not dispositive of the issue[,]” and found that
    “failure to either grant or deny KOH’s requests for a contested
    case hearing became an effective denial when BLNR proceeded to
    render a final decision by voting to grant the permit[.]”                Id.
    at 203, 317 P.3d at 37 (emphasis added).
    A person may satisfy HRS § 91-14(a)’s “final decision”
    requirement and appeal an agency’s decision, even if their
    request to intervene was denied by the agency.             For example, in
    PASH, this court reviewed the Hawaiʻi County Planning Commission
    (“HCPC”)’s decision to grant a permit for the construction of a
    resort complex on the Big Island.           79 Hawaiʻi at 429–30, 
    903 P.2d at
    1250–51.      PASH, a “public interest membership organization,”
    submitted a request to the HCPC to participate in the proceeding
    and to implement contested case procedures.             Id. at 429, 433,
    
    903 P.2d at 1250, 1254
    .        The HCPC denied PASH’s request on the
    basis that PASH did not have standing.            Id. at 429, 
    903 P.2d at 1250
    .     Though PASH’s request to intervene in the permit
    proceeding was denied, the circuit court properly exercised
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    judicial review of PASH’s appeal under HRS § 91-14(a), and
    affirmed the ICA’s decision affirming the circuit court’s order
    remanding to the HCPC to hold a contested case hearing in which
    PASH would be allowed to participate.        Id. at 433, 
    903 P.2d at 1254
    .
    In both Kilakila and PASH, this court found there was
    a final decision within the meaning of HRS § 91-14(a), despite
    lack of party status before the agency by PASH (whose request to
    intervene was denied) and KOH (who received no ruling on its
    request for a contested case hearing).         Thus, in the present
    case, where the LPC failed to rule on Hualalai’s petition to
    intervene and the Planning Director withdrew Special Permit
    Application No. SPP-16-188--action that effectively ended the
    contested case proceeding--it follows that there was a “final
    decision” by the LPC within the meaning of HRS § 91-14(a).
    Appellees’ contend there was “non-action” in this case
    and that there was no final decision because “the hearing . . .
    never happened.”    However, Appellees concede that they “elected
    to let [Special Permit Application No. SPP-16-188] lie as a
    closed matter.”    “Electing” to let a proceeding “lie as a closed
    matter” is reviewable agency action given that it had the
    consequence of effectively ending the proceeding for Special
    Permit Application No. SPP-16-188.        Appellees also argue that
    the LPC took no “affirmative action” that “stripp[ed]” any
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    aggrieved party of its rights because “the determinative action
    on SP 16-188 was taken by [Bolton], not the agency.”            However,
    the record--specifically, the Planning Director’s September 21,
    2016 letter to Bolton--indicates that Appellees, not Bolton,
    initiated the withdrawal of Special Permit Application No. SPP-
    16-188.     Additionally, the Planning Director’s August 23, 2016
    letter to Bolton stated that a site inspection was “necessary in
    order for us to make a final determination on the parameters of
    [Bolton’s] Special Permit application.”25         The Planning Director
    thus acknowledges that his actions constituted a “final
    determination” on Special Permit Application No. SPP-16-188.
    Even if Bolton, and not the Planning Director, had initiated the
    withdrawal process, the LPC still would have “elected” to let
    the proceeding for Special Permit Application No. SPP-16-188
    “lie as a closed matter,” an action that constitutes a final
    decision.
    The LPC’s failure to deny or grant Hualalai’s petition
    to intervene in the contested case and the Planning Director’s
    termination of the proceedings by withdrawing Special Permit
    Application No. SPP-16-188 constituted a final decision within
    the meaning of HRS § 91-14(a) and PASH.
    25    A site inspection occurred pursuant to the Planning Director’s
    August 23, 2016 letter.
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    c.    Hualalai followed LPC rules and participated in
    the contested case.
    The third requirement for judicial review under HRS
    § 91-14 is that the claimant follow agency rules and be involved
    in the contested case.     PASH, 79 Hawaiʻi at 431, 
    903 P.2d at 1252
    .   This court has clarified that “[a]lthough an aggrieved
    person must have participated in a contested case in order to
    invoke judicial intervention,” standing to appeal an agency
    decision is not “conditioned . . . upon formal intervention in
    the agency proceeding.”     In re Haw. Elec. Light Co. (HELCO), 145
    Hawaiʻi 1, 22, 
    445 P.3d 673
    , 694 (2019) (internal quotation marks
    omitted) (quoting Mahuiki v. Planning Comm’n of Kauaʻi, 
    65 Haw. 506
    , 515, 
    654 P.2d 874
    , 880 (1982).        In other words, “adversary
    participation need not be confined to formal proceedings before
    the agency.”   In re Haw. Elec. Co., 56 Haw. at 264, 
    535 P.2d at 1105
    .
    Hualalai followed LPC Rule 4-6(a) and participated in
    the proceeding by submitting a petition to intervene and paying
    the requisite filing fee.      Hualalai also participated before the
    LPC through oral testimony from residents of the subdivisions
    whose community associations comprise Hualalai, an attorney
    representing Hualalai, and the president of Hualalai.            The LPC’s
    failure to grant Hualalai’s petition to intervene does not
    preclude this court from finding that Hualalai clearly
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    participated and followed LPC Rules in the contested case
    proceeding for Special Permit Application No. SPP-16-188, as
    required by PASH for judicial review pursuant to HRS § 91-14(a).
    d.   Hualalai has established standing.
    The final requirement for judicial review under HRS
    § 91-14 is that the claimant show its legal interests were
    injured such that it has standing to appeal.          PASH, 79 Hawaiʻi at
    431, 
    903 P.2d at 1252
    ; see also HELCO, 145 Hawaiʻi at 21, 445
    P.3d at 693 (the claimant must be “specially, personally, and
    adversely affected” by the final decision).          This court
    “evaluate[s] standing using the ‘injury in fact’ test requiring:
    (1) an actual or threatened injury, which, (2) is traceable to
    the challenged action, and (3) is likely to be remedied by
    favorable judicial action.”      Kilakila, 131 Hawaiʻi at 204, 317
    P.3d at 38 (internal quotation marks omitted).          As we have
    noted, however, “where the interests at stake are in the realm
    of environmental concerns[,] we have not been inclined to
    foreclose challenges to administrative determinations through
    restrictive applications of standing requirements.”           Id. at 204-
    05, 317 P.3d at 38-39 (internal quotation marks omitted)
    (quoting Citizens for the Prot. of the N. Kohala Coastline v.
    County of Hawaiʻi, 91 Hawaiʻi 94, 100–01, 
    979 P.2d 1120
    , 1126–27
    (1999)).
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    Hualalai alleges an injury in fact to the property and
    environmental and aesthetic interests of area property owners
    who claim that Bolton’s development negatively affects their
    properties through noise, dust, negative aesthetic effects,
    diminished property values, and increased traffic.           These claims
    amount to a legally cognizable injury.         Our decision in Life of
    the Land, Inc. v. Land Use Comm’n, 
    61 Haw. 3
    , 
    594 P.2d 1079
    (1979), is instructive.     In Life of the Land, an environmental
    nonprofit appealed the Land Use Commission’s reclassification of
    property from agricultural to urban.        Id. at 4, 
    594 P.2d at 1080
    .   To show that it was personally and adversely affected by
    the Commission’s reclassification, and, thus, had standing under
    HRS § 91-14, the nonprofit submitted statements from its members
    who were residents in the vicinity of the reclassified lands,
    who used the lands for recreational activities such as swimming,
    hiking, and camping, as well as for “aesthetic, conservational,
    occupational, professional and academic pursuits[.]”           Id. at 8,
    
    594 P.2d at 1082
    .     The nonprofit contended that “future
    urbanization w[ould] destroy beaches and open space now enjoyed
    by” these residents such that “pursuits presently enjoyed
    [would] be irrevocably lost[,]” and that development of the land
    would “have an adverse effect on its members and on the
    environment.”   
    Id.
       This court found this to be a legally
    cognizable injury sufficient to establish the nonprofit’s
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    standing under HRS § 91-14, recognizing “the importance of
    aesthetic and environmental interests” where a claimant’s
    interests are “‘personal’ and ‘special’, or where a property
    interest is also affected.”      Id.     In another appeal brought
    under HRS § 91-14, Pele Def. Fund v. Puna Geothermal Venture,
    residents challenged the Department of Health’s decision to
    issue permits for geothermal wells and power plants, arguing
    that they were injured by “potential harm including diminished
    property values, deterioration of air quality, odor nuisance,
    and possible physical injury resulting from the permitted
    operations.”   77 Hawaiʻi 64, 70, 
    881 P.2d 1210
    , 1216 (1994).
    This court, again, found that the residents had “clearly
    demonstrated” an injury in fact.         
    Id.
    Recognizing that the injuries asserted by the Hualalai
    landowners to their property, environmental, and aesthetic
    interests in the present case are comparable to those recognized
    by this court in Life of the Land and Pele Def. Fund, we hold
    that Hualalai has alleged a legally cognizable injury.
    Hualalai has also satisfied the causation and
    redressability prongs of standing, as required by PASH and HRS
    § 91-14(a).    Hualalai’s alleged injury is traceable to the
    challenged action:    Hualalai alleges that by failing to follow
    the contested case procedure set forth in the LPC Rules,
    Appellees have improperly enabled development by Bolton that
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    resulted in the property, environmental, and aesthetic injuries
    Hualalai identified in its petition to intervene.            And finally,
    Hualalai’s injury is likely to be remedied by the favorable
    judicial action it seeks:       a hearing before the LPC.26       In light
    of this court’s lenient threshold for standing in cases that are
    “in the realm of environmental concerns,” Kilakila, 131 Hawaiʻi
    at 204, 317 P.3d at 38, Hualalai has shown that it has standing,
    as required by PASH for judicial review pursuant to HRS § 91-
    14(a).
    Accordingly, pursuant to the requirements for judicial
    review of agency decisions under HRS § 91-14(a), we hold that
    the proceeding for Special Permit Application No. SPP-16-188 was
    a contested case because a hearing--that would have determined
    the rights of both Bolton (as a permit applicant) and Hualalai
    (as an adverse party)--was required by LPC rules and statute.
    We also hold that Appellees’ failure to act on Hualalai’s
    petition followed by its withdrawal of Bolton’s application
    constituted a final decision within the meaning of HRS § 91-
    14(a).   We also hold that Hualalai participated and followed LPC
    26    Appellees repeatedly contend that the court cannot fashion a
    remedy for Hualalai because Hualalai “got exactly what it wanted” as Special
    Permit Application No. SPP-16-188 was never approved. While it is true that
    Hualalai initially sought the denial of Special Permit Application No. SPP-
    16-188, Hualalai, in substance, objects to Bolton’s actions and contends that
    Bolton exceeded the scope of the grading and stockpiling permits that it had
    previously been issued. Moreover, Appellees’ withdrawal of the application
    had the same practical effect as if Special Permit Application No. SPP-16-188
    were granted.
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    Rules in the proceeding for Special Permit Application No. SPP-
    16-188 and has standing to allege its legally cognizable
    property, environmental, and aesthetic injuries.             Therefore,
    pursuant to HRS §§ 205-19 and 91-14, and PASH, 79 Hawaiʻi at 431,
    
    903 P.2d at 1252
    , this court may exercise judicial review of
    Hualalai’s appeal.
    B.    Appellees’ Decisions were Made Upon Unlawful Procedure and
    Constituted Abuses of Discretion
    Under HRS § 91-14(g), upon reviewing the record, this
    court may “remand the case with instructions for further
    proceedings . . . if the substantial rights of the petitioner[]
    may have been prejudiced because the administrative findings,
    conclusions, decisions, or orders are: . . . [m]ade upon
    unlawful procedure; . . . or [a]rbitrary, or capricious, or
    characterized by abuse of discretion or clearly unwarranted
    exercise of discretion.”        HRS § 91-14(g)(3), (6).
    The Planning Director’s decision to withdraw Special
    Permit Application No. SPP-16-188 and to end the contested case
    proceeding without the LPC first issuing a decision on
    Hualalai’s petition to intervene relied upon “unlawful
    procedure” and constituted an “abuse of discretion,” which may
    have prejudiced Hualalai’s substantial rights.
    The LPC’s failure to grant or deny Hualalai’s petition
    to intervene and the Planning Director’s subsequent decision to
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    withdraw Special Permit Application No. SPP-16-188 was based
    upon unlawful procedure because, under LPC Rule 4-6’s
    unambiguous language, Hualalai was entitled to a ruling on its
    petition to intervene before any other action was taken in the
    contested case.    General principles of statutory construction
    apply when interpreting administrative rules.          See Liberty
    Dialysis-Haw., 130 Hawaiʻi at 103, 306 P.3d at 148.           If the
    agency rule is “unambiguous, and its literal application is
    neither inconsistent with the policies of the statute the rule
    implements nor produces an absurd or unjust result,” this court
    should “enforce the rule’s plain meaning.”         Id.   Although “an
    agency’s interpretation of its own rules is generally entitled
    to deference, this court does not defer to agency
    interpretations that are plainly erroneous or inconsistent with
    the underlying legislative purpose.”        Id. (internal quotation
    marks omitted).
    LPC Rule 4-6(b) states, “Upon receipt of a written
    request to intervene, the Commission, at the first meeting on
    the matter, shall hold a hearing on the written request. . . .
    The Commission will grant or deny such written request prior to
    any further action on the matter.”        (emphasis added).      LPC 4-
    6(d) continues, “[a]fter establishing the parties to the
    proceeding, the Commission may either proceed with the hearing,
    or continue the matter to a more appropriate time and date.”
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    (emphasis added).     The language of LPC Rule 4-6 is unambiguous:
    the LPC must issue a decision on a petition to intervene and
    establish the parties before taking further action in a
    contested case.     This interpretation of LPC Rule 4-6 is
    consistent with HRS chapter 91, which contains provisions
    ensuring all parties are afforded a full and fair opportunity to
    be heard and to develop the record throughout the proceeding;
    chapter 91 enumerates the rights afforded parties in a contested
    case proceeding.27
    Once a person files a petition to intervene, LPC Rule
    4-6(b) clearly requires that the LPC hold a hearing “on the
    first meeting on the matter” to determine whether to grant or
    deny that petition before it may take any further action in the
    27     For example, HRS § 91-9--which governs contested cases, notice,
    hearings, and records--states that “in any contested case, all parties shall
    be afforded an opportunity for hearing after reasonable notice.” HRS § 91-
    9(a) (emphasis added). The statute continues, “[o]pportunities shall be
    afforded all parties to present evidence and argument on all issues
    involved.” HRS § 91-9(c) (emphasis added). HRS § 91-10(3) states, “[e]very
    party shall have the right to conduct such cross-examination as may be
    required for a full and true disclosure of the facts, and shall have the
    right to submit rebuttal evidence[.]” (emphasis added). An agency is
    prohibited from considering “matters outside the record . . . in making its
    decision.” HRS § 91-9(g) (emphasis added). HRS § 91-13 similarly precludes
    an “official of an agency who renders a decision in a contested case” from
    “consult[ing] any person on any issue of fact except upon notice and
    opportunity for all parties to participate, save to the extent required for
    the disposition of ex parte matters authorized by law.” (emphasis added).
    LPC Rules establish additional rights afforded to parties in a
    contested case proceeding. See LPC Rule 4-6 (requiring a hearing on a
    petition to intervene and stating that “[t]he [LPC] will grant or deny such
    written request prior to any further action on the matter,” and all requiring
    one “good faith” mediation between all parties); Rule 4-7 (allowing the
    parties to hold a conference with the presiding officer); Rule 4-12 (giving
    each party the right to cross-examine witnesses and present rebuttal
    evidence); Rule 4-13 (allowing parties to request issuance of a subpoena).
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    contested case.     In the present case, although the original
    hearing on Special Permit Application No. SPP-16-188 was
    continued at Bolton’s request, Special Permit Application No.
    SPP-16-188 remained a live agenda item on which the LPC received
    oral testimony at the LPC’s May 19, 2016 meeting.28           Under LPC
    Rule 4-6(b), the LPC’s May 19 meeting was the “first meeting” on
    Special Permit Application No. SPP-16-188 and Hualalai’s
    petition should have been resolved at that time.            It was
    “plainly erroneous” for the LPC to disregard the procedures in
    LPC Rule 4-6 and continue with proceedings for Special Permit
    Application No. SPP-16-188 while leaving Hualalai’s petition
    pending.    Liberty Dialysis-Haw., 130 Hawaiʻi at 103, 306 P.3d at
    148.    By failing to follow LPC Rule 4-6, Appellees may have
    prejudiced Hualalai’s substantial rights--the rights it would
    have had as a party to the proceeding.29         Thus, because the LPC
    28   The LPC heard oral testimony from concerned members of the
    public, including from several individuals associated with Hualalai.
    29    See supra note 27 and accompanying text. Had Hualalai been
    approved by the LPC as a party, it would have been privy to the rights
    afforded to parties by HRS chapter 91 and LPC Rules. Moreover, HRS § 91-1
    and LPC Rule 1-3(m) define “party” as any person “named or admitted as a
    party, or properly seeking and entitled as of right to be admitted as a
    party” in any court or agency proceeding. (emphasis added). LPC Rule 4-6(b)
    establishes the criteria for an intervening party, which includes a person
    who can show “that the proposed action will cause them actual or threatened
    injury in fact.” LPC Rule 4-6(b)(4). Here, Hualalai qualifies as a
    “person . . . properly seeking and entitled as of right to be admitted as a
    party” under HRS § 91-1 and LPC Rule 1-3(m) because it followed the proper
    intervention procedures set forth in LPC Rule 4-6(a) and has established it
    will suffer actual or threatened injury in fact, see supra section III.A.2.d,
    as required by LPC Rule 4-6(b)(4). Although it is not a necessary holding to
    (continued . . .)
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    used unlawful procedure here, remand is appropriate under HRS
    § 91-14(g)(3).
    Remand is also appropriate under HRS § 91-14(g)(6)
    because the LPC and Planning Director made decisions that were
    “characterized by abuse of discretion.”          The Planning Director
    abused his discretion when he withdrew Bolton’s Special Permit
    Application No. SPP-16-188 after extensive nonpublic
    communication and fact-finding with only one party, Bolton, in
    the contested case.      This court has held that such ex parte
    arguments in a contested case violate HRS chapter 91.             In Town
    v. Land Use Comm’n, this court considered the Land Use
    Commission’s approval of a landowner’s petition to change his
    district’s designation from agricultural to rural.            
    55 Haw. 538
    ,
    539, 
    524 P.2d 84
    , 85 (1974).        Town, an adjoining landowner, had
    appeared at a public hearing and opposed the petition.               
    Id.,
     
    524 P.2d at 86
    .    Two meetings--one of which Town attended--were
    scheduled to render a final decision on the petition, but both
    meetings were deferred at the petitioner’s request.            
    Id.
        A
    third meeting was scheduled; Town did not attend the meeting,
    but wrote to the Commission and objected “to the taking of any
    testimony or further evidence from the petitioner.”            Id. at 540,
    (. . . continued)
    the disposition of this appeal, Hualalai qualifies as a “party” within the
    meaning of HRS chapter 91 and was privy to the rights enumerated therein.
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    524 P.2d at 86
    .     At this meeting, the petitioner, despite being
    told he was prohibited from introducing new evidence, submitted
    documents for the Commission’s consideration, argued in favor of
    his petition, and rebutted all statements made in opposition to
    his petition.     
    Id.
       The Commission approved the petition, and
    Town appealed to the circuit court, which granted summary
    judgment in favor of the Commission.         
    Id.
       We reversed the
    circuit court’s grant of summary judgment, and held that the
    Commission committed “prejudicial error.”          Id. at 549, 
    524 P.2d at 92
    .   We reasoned that Town “was not given the opportunity to
    present argument or rebuttal evidence of his own to counter the
    ex parte arguments presented by [the] petitioner,” nor did he
    have “the opportunity to cross-examine [the] petitioner[.]”              Id.
    at 549, 
    524 P.2d at
    91–92.       Town demonstrates a commitment to a
    core principle of contested case proceedings:           ensuring that all
    parties have a full and fair opportunity to develop the record
    before the agency renders a decision on the petition.             See HRS
    §§ 91-9(a), (c), (g), 91-10(3), 91-13.30
    30    HRS § 91-9 provides that “in any contested case, all parties
    shall be afforded an opportunity for hearing after reasonable notice[,]” HRS
    § 91-9(a), “[o]pportunities shall be afforded all parties to present evidence
    and argument on all issues involved[,]” HRS § 91-9(c), and “[n]o matters
    outside the record shall be considered by the agency in making its decision
    except as provided herein[,]” HRS § 91-9(g).
    HRS § 91-10(3) states, “Every party shall have the right to
    conduct such cross-examination as may be required for a full and true
    disclosure of the facts, and shall have the right to submit rebuttal
    evidence.”
    (continued . . .)
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    In the present case, the Planning Director’s actions--
    his unilateral, nonpublic communication with Bolton, without the
    knowledge or input of Hualalai, a party that he knew had already
    formally requested to intervene in the proceeding--did not
    facilitate a “full and true disclosure of the facts” before a
    final decision was rendered on Special Permit Application No.
    SPP-16-188, as chapter 91 requires.         HRS § 91-10(3).     Although
    the Planning Director necessarily exercises some discretion in
    performing his duties under the general grant of authority by
    the Hawaiʻi County Charter, the Zoning Code, and state law to
    “administer” and “enforce” the zoning laws, ordinances, and
    regulations,31 he exceeded the boundaries of this discretion by
    precluding Hualalai from participating in a contested case
    proceeding for Special Permit Application No. SPP-16-188.
    Appellees contend that the LPC did not abuse its
    discretion when it “elected to let [the proceeding] lie as a
    closed matter” because “[Bolton] voluntarily abandoned its
    (. . . continued)
    HRS § 91-13 prohibits an “official of an agency who renders a
    decision in a contested case” from “consult[ing] any person on any issue of
    fact except upon notice and opportunity for all parties to participate.”
    31    See CCH § 6-7.2(b)(5) (“The [planning] director shall . . .
    [a]dminister the subdivision and zoning ordinances and regulations adopted
    thereunder.”); HCC § 25-2-1(b) (“The [planning] director shall enforce all
    other provisions of this chapter pertaining to land use.”). The Planning
    Director is also responsible for “enforc[ing] . . . the use classification
    districts adopted by the land use commission and the restriction on use and
    the condition relating to agricultural districts[.]” HRS § 205-12.
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    pursuit of a special use permit[.]”        This mischaracterizes the
    facts:   the Planning Director’s September 21, 2016 letter to
    Bolton advised, “your Special Permit application will be
    withdrawn from further processing[.]”        The Planning Director’s
    September 21 letter is the first time withdrawal of Special
    Permit Application No. SPP-16-188 is mentioned.          Bolton did not
    initiate the withdrawal by “voluntarily abandon[ing]” its
    application; the Planning Director was the initiator.            There is
    no LPC Rule specifying who can withdraw a special permit
    application, or when a withdrawal can occur.          However, LPC Rule
    4-6 sets forth a procedure that requires the LPC to
    “establish[]” the parties and resolve any petitions to intervene
    “prior to any further action” in the contested case proceeding.
    Hualalai was therefore entitled to a decision on its petition
    before Appellees took any further action--such as withdrawing
    the application--in the proceeding.        LPC Rule 4-6 unambiguously
    states that the LPC “will grant or deny [a] written request [to
    intervene] prior to any further action on the matter.”            Thus,
    the LPC’s failure to grant or deny Hualalai’s petition was
    arbitrary and capricious, and constituted an abuse of
    discretion.
    IV.   CONCLUSION
    Appellees’ aforementioned actions in this case--the
    Planning Director’s extensive ex parte communication with Bolton
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    that culminated in his decision to withdraw Special Permit
    Application No. SPP-16-188, and the LPC’s failure to issue a
    decision on Hualalai’s petition and its decision to treat the
    proceeding for Special Permit Application No. SPP-16-188 as a
    closed matter--were made upon unlawful procedure in violation of
    HRS § 91-14(g)(3) and constituted abuses of discretion in
    violation of HRS § 91-14(g)(3)(6).        Therefore, pursuant to HRS
    § 91-14(g), remand is appropriate.        Accordingly, this case is
    remanded to the LPC for further proceedings consistent with this
    opinion.
    Michael J. Matsukawa                     /s/ Mark E. Recktenwald
    for appellant
    /s/ Paula A. Nakayama
    D. Kaena Horowitz,
    (Molly A. Stebbins and                   /s/ Sabrina S. McKenna
    Angelic M. Ho on the briefs)
    for appellees                            /s/ Michael D. Wilson
    J. Porter DeVries
    for applicant Bolton, Inc.
    49