Pasco v. Board of Trustees of the Employees' Retirement System. , 420 P.3d 304 ( 2018 )


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  •   ***   FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER   ***
    Electronically Filed
    Supreme Court
    SCWC-13-0003629
    22-MAY-2018
    08:20 AM
    IN THE SUPREME COURT OF THE STATE OF HAWAIʻI
    ---oOo---
    ________________________________________________________________
    KIMBERLY A. PASCO, Respondent/Petitioner-Appellant,
    vs.
    BOARD OF TRUSTEES OF THE EMPLOYEES’ RETIREMENT SYSTEM,
    Petitioner/Respondent-Appellee.
    ________________________________________________________________
    SCWC-13-0003629
    APPEAL FROM THE CIRCUIT COURT OF THE FIRST CIRCUIT
    (CAAP-13-0003629; CIV. NO. 12-1-3294)
    MAY 22, 2018
    McKENNA, POLLACK, AND WILSON, JJ.,
    WITH NAKAYAMA, J., DISSENTING,
    WITH WHOM RECKTENWALD, C.J., JOINS
    OPINION OF THE COURT BY McKENNA, J.
    I.   Introduction
    This case concerns whether an injury suffered by Kimberly
    A. Pasco (“Pasco”) that arose while she worked as a Public
    Health Educator IV for the Department of Health of the State of
    Hawaiʻi (“DOH”) is a covered injury under Hawaiʻi Revised
    Statutes (“HRS”) § 88-336 (Supp. 2007),1 which provides service-
    connected disability retirement benefits under the Employees’
    Retirement System’s (“ERS[’s]”) Hybrid Plan to Class H public
    officers and employees, such as Pasco.         At issue is whether the
    Intermediate Court of Appeals (“ICA”) erred in ruling that
    Pasco’s injury resulted from an “accident,” i.e., an unlooked
    for mishap or untoward event which is not expected or designed2
    “occurring while in the actual performance of duty at some
    definite time and place.”
    We hold that Pasco’s permanent incapacitating injuries to
    her elbow, arm, and hand, which manifested on April 17, 2007
    while Pasco was in the actual performance of duty as a public
    health educator, were the result of an “accident occurring while
    in the actual performance of duty at some definite time and
    1
    Service-connected disability retirement. (a) Upon
    application of a class H member, or the person appointed by
    the family court as guardian of an incapacitated member,
    any class H member who has been permanently incapacitated
    for duty as the natural and proximate result of an accident
    occurring while in the actual performance of duty at some
    definite time and place, or as the cumulative result of
    some occupational hazard, through no wilful negligence on
    the member’s part, may be retired by the board for service-
    connected disability. . . .
    HRS § 88-336.
    2
    See Lopez v. Bd. of Trs., Emps.’ Ret. Sys., 
    66 Haw. 127
    , 130, 
    657 P.2d 1040
    , 1043 (1983) (“An accident is an unlooked for mishap or untoward event
    which is not expected or designed.” (citing Chun Wong Chu v. Yee Wo Chan, 
    26 Haw. 785
    (1923))). “Accident” is similarly defined in Hawaiʻi Administrative
    Rule (“HAR”) § 6-22-2 (1989) as follows: “‘Accident’ means an unlooked for
    mishap or untoward event which is not expected or designed, occurring while
    in the actual performance of duty at some definite time and place.”
    2
    place.”   We therefore affirm the ICA’s July 14, 2016 Judgment on
    Appeal, entered pursuant to its June 17, 2016 Memorandum
    Opinion, which vacated the September 17, 2013 “Decision and
    Order Affirming the Final Decision of Respondent-Appellee Board
    of Trustees of the Employees’ Retirement System of the State of
    Hawaii and Dismissing Petitioner-Appellant Kimberly Pasco’s
    Appeal” and the September 17, 2013 “Final Judgment,” and we
    remand this matter to the Circuit Court of the First Circuit
    (“circuit court”) for further proceedings consistent with the
    ICA’s Memorandum Opinion and this opinion.
    II.   Background
    A.   Factual Background
    In 2006, Pasco worked for the DOH as a public health
    educator who helped start a nutrition program on Kauaʻi, and
    later expanded it to Maui and the Big Island.   As she did not
    have a permanent desk, Pasco typed voluminous program reports on
    a laptop at vacant desk spaces in various DOH departments, as
    well as the lunchroom and conference room, based on
    availability.   By March 2007, Pasco was provided an old metal
    desk at the Kapaʻa Neighborhood Center, as well as a desktop
    computer to supplement her laptop.    Pasco typically typed two to
    three hours a day at work, but those hours increased when
    project deadlines neared.   Specifically, as a program report for
    3
    a federally funded project was due in mid-April 2007, Pasco’s
    typing increased in the weeks leading up to the deadline to the
    point that she typed seven hours per day from April 12 to April
    17 in an effort to timely complete the report.
    According to an April 25, 2007 workers’ compensation report
    completed by a supervisor, on April 17, 2007 at 4:15 p.m. during
    Pasco’s workshift, she was injured when she used her computer
    keyboard and mouse.   That injury, as described by Pasco, was an
    “instant” “severe throbbing, aching kind of pain,” that was
    located in her right inner elbow and led down to her fourth and
    fifth fingers, as well as an aching and burning sensation in her
    fingers.   Pasco’s right arm, wrist, and hand became so fatigued
    and painful that she had difficulty using her right arm and hand
    to do work, and she could not sleep.
    This was the first time Pasco had experienced pain in this
    area of her body, despite extensively typing for three weeks
    leading up to April 17, 2007, and carrying binders, training
    materials, and a laptop when traveling interisland bi-weekly in
    January 2007 to conduct training sessions.   Also, prior to April
    17, 2007, Pasco did not have any pre-existing injuries to her
    hands, arms, or elbows.
    Following April 17, 2007, Pasco began seeking medical
    treatment for her injury from physicians and physical or
    4
    occupational therapists on Kauaʻi, Oʻahu, and the mainland, as
    the pain would not cease.    After briefly returning to work on
    May 2, 2007, by May 14, 2007, Pasco reported that her left arm
    began to bother her.    She suspected it was because she used
    voice-activated software to type at work following her injury;
    however, the software made frequent errors and she used her left
    hand to manually correct them.
    Several of Pasco’s treating physicians diagnosed Pasco with
    medial epicondylitis, also referred to as tendinitis along the
    medial epicondyle.    In a March 31, 2008 independent medical
    evaluation, however, Dr. Daniel I. Singer concluded Pasco
    suffered from non-work-related myofascial pain syndrome, which
    is pain in the soft tissue that is unrelated to tendons or the
    ulnar or median nerves.
    When conservative treatment for medial epicondylitis proved
    unsuccessful, Pasco underwent left ulnar nerve decompression
    surgeries at the Mayo Clinic on August 27, 2008 and October 9,
    2008.   After her surgeries, Pasco began to experience a new type
    of burning pain in her left arm, and was diagnosed with complex
    regional pain syndrome, left upper extremity greater than right
    upper extremity.   Pasco continued to experience pain in her un-
    operated right arm.
    5
    B.   Pasco’s Application for Benefits
    On April 13, 2009, Pasco submitted an application for
    service-connected disability retirement.         In describing her
    April 17, 2007 accident, Pasco stated:
    During April 2007 I was required to do extensive and
    unreasonable amounts of typing up to 7 hrs a day to meet
    project deadlines. A support staff including a clerk was
    not given so I injured bi-lateral elbow, arm, hand. Also
    materials to train DOH/DOE staff were carried inter-island
    and this contributed to extensive injury.
    In a statement attached to her application, her employer
    described Pasco’s work conditions as: “New office for new
    program.   Clerk not yet hired, full computers not yet purchased.
    Extensive typing on a laptop computer.”         Additionally, the
    employer’s account of the accident stated: “Extensive typing on
    a laptop without assistance of a clerk typist put stress and
    strain on right arm, wrist, and hand.”         The employer also
    indicated the accident occurred at 4:15 p.m. on April 17, 2007
    at the Kapaʻa Neighborhood Center while Pasco was “on duty”; the
    accident was not the result of Pasco’s own willful negligence;
    Pasco appeared to have suffered a disability as the actual and
    proximate result of the accident; and that because Pasco was
    incapable of continued work in the position, her appointment was
    not extended.
    In its report to the Board of Trustees of the Employees’
    Retirement System (“ERS Board”) dated August 19, 2009, the ERS
    6
    Medical Board (“Medical Board”) concluded that Pasco’s
    incapacitating diagnosis was non-work-related myofascial pain
    syndrome of the arms, and not the medial epicondylitis that had
    been diagnosed by several of Pasco’s treating physicians.     Thus,
    although there was no dispute that Pasco was permanently
    incapacitated for the further performance of duty through no
    “wilful negligence on [her] part,” the Medical Board determined
    that Pasco’s incapacity was not the result of an “accident,”
    i.e., “an unlooked for mishap or an untoward event,” nor was it
    the result of an “occupational hazard,” i.e., “the cumulative
    result of a danger or risk inherent in and concomitant to [her]
    occupation.”   Accordingly, the Medical Board recommended to the
    ERS Board that Pasco be denied service-connected disability
    retirement.
    By letter dated December 29, 2009, notice was issued to
    Pasco that the ERS Board proposed to deny Pasco’s application
    based on the Medical Board’s report.   In a statement dated
    February 16, 2010, Pasco, pro se, timely filed an appeal with
    the ERS Board.   A hearing officer was assigned on March 2, 2010,
    and shortly thereafter, Pasco obtained counsel.
    A contested case hearing was held on September 12, 2011.     A
    member of the Medical Board, Dr. Patricia Chinn, testified that
    in her expert opinion, Dr. Singer’s diagnosis of non-work-
    7
    related myofascial pain syndrome was correct.     Dr. Chinn also
    clarified that the Medical Board determined that Pasco’s
    condition was not the result of an “accident” only because it
    did not occur at any definite place and time, as the injury was
    described in the medical record as a “cumulative or repetitive
    injury.”
    The hearing officer issued a Recommended Decision dated
    April 23, 2012.   As an initial matter, the hearing officer found
    that Pasco did not have pre-existing injuries to her elbow, arm,
    and hands prior to April 17, 2007, and that typing was part of
    Pasco’s normal and routine job duties.     The hearing officer
    disagreed with the Medical Board and concluded that Pasco’s
    incapacitating diagnosis was not myofascial pain syndrome.
    Rather, the hearing officer found Pasco’s testimony credible
    when she testified “that the unnatural positioning of elbows . .
    . while typing for extended periods of time . . . result[ed] in
    elbow pain.”   Further, as Pasco’s pain was specific and not
    diffused, and as several of Pasco’s treating physicians with
    various specializations from Kauaʻi, Honolulu, and Minnesota
    consistently diagnosed Pasco with medial epicondylitis, the
    hearing officer found Pasco initially had medial epicondylitis
    due to extensive typing, which led to complex regional pain
    syndrome, ultimately incapacitating her.     Additionally, the
    8
    hearing officer found that Pasco was not a malingerer as she
    diligently pursued many courses of treatment, including surgery
    as a last resort.
    Nevertheless, the hearing officer concluded that the
    “overuse of Petitioner’s arms over a period of time did not
    constitute an ‘accident’ and there was no occupational hazard.”
    The hearing officer opined that as the overuse of Pasco’s arms
    took place over a period of time, it did not occur at a
    “specific time and place” and thus did not constitute an
    “accident.”   Furthermore, in her opinion the hardships faced by
    Pasco, such as lacking a permanent desk, typing long hours, or
    transporting heavy materials were not hazards unique to Pasco’s
    job, and therefore did not constitute an occupational hazard.
    As to the issue of whether an “accident” occurred, the
    hearing officer distinguished Pasco’s circumstances from those
    in Myers v. Board of Trustees, Employees’ Retirement System, 
    68 Haw. 94
    , 
    704 P.2d 902
    (1985), a case in which this court
    affirmed the award of service-connected disability benefits to
    an employee who hurt his back when lifting a coffee pot, by
    noting that the employee in Myers suffered his injury from a
    single lifting, and not from multiple liftings or overuse over a
    period of time.   The hearing officer also appeared to reject the
    notion that any “accident” could occur due to overuse over a
    9
    period of time by noting that the Supreme Court had determined
    in Lopez, 
    66 Haw. 127
    , 
    657 P.2d 1040
    , that “an accident did not
    occur when [an] employee’s incapacitation was due to work
    pressures and stresses over a period of time.”
    Ultimately, the hearing officer recommended that the ERS
    Board reject the Medical Board’s finding that Pasco’s
    incapacitating diagnosis was myofascial pain syndrome, and
    concluded instead that Pasco suffered from medial epicondylitis,
    leading to complex regional pain syndrome.   In all other
    respects, the hearing officer recommended the findings and
    certification of the Medical Board dated August 19, 2009 be
    affirmed, and Pasco be denied service-connected disability
    retirement benefits.
    The ERS Board adopted the hearing officer’s Recommended
    Decision as its Proposed Decision dated June 22, 2012.      Upon
    consideration of Pasco’s exceptions, the Medical Board’s
    opposition to those exceptions, Pasco’s supplemental memorandum,
    and the parties’ oral argument regarding the exceptions at a
    hearing on November 13, 2012, the ERS Board issued its Final
    Decision on December 19, 2012.   The Final Decision affirmed the
    Proposed Decision, adopted the Recommended Decision, and denied
    Pasco’s application for service-connected disability retirement
    benefits.
    10
    C.   Circuit Court Proceedings
    Pasco timely filed an appeal with the circuit court3 on
    December 26, 2012.     In her opening brief filed on April 12,
    2013, Pasco’s points of error were solely based on whether the
    ERS Board erred in denying Pasco service-connected disability
    retirement benefits “on the basis that Petitioner had failed to
    prove by the preponderance of the evidence that her permanent
    incapacitation was the natural and proximate result of an
    accident at some definite time and place.”          Oral argument was
    held on August 15, 2013.
    On September 17, 2013, the circuit court issued its
    “Decision and Order Affirming the Final Decision of Respondent-
    Appellee Board of Trustees of the Employees’ Retirement System
    of the State of Hawaii and Dismissing Petitioner-Appellant
    Kimberly Pasco’s Appeal.”      The circuit court concluded that
    Pasco’s excessive keyboarding, whether over weeks or months,
    does not describe or constitute an accident occurring while in
    the actual performance of duty at some definite time and place
    within the meaning of HRS § 88-336.        Final Judgment was entered
    on September 17, 2013.
    D.   ICA Proceedings
    Pasco timely filed a notice of appeal on September 27,
    2013.   In its June 17, 2016 Memorandum Opinion, the ICA noted
    3
    The Honorable Rhonda A. Nishimura presiding.
    11
    that HRS § 88-336 uses analogous and identical language to that
    used in HRS § 88-79,4 and that, as clarified by the Supreme Court
    in Panado v. Board of Trustees, Employees’ Retirement System,
    134 Hawaiʻi 1, 
    332 P.3d 144
    (2014), the exact moment of injury
    need not be identified to conclude that an “accident” occurred
    for the purposes of HRS § 88-79.          See Pasco v. Bd. of Trs. of
    the Emps. Ret. Sys., No. CAAP-13-0003629, at 8–9 (App. June 17,
    2016) (mem.).
    Specifically, in Panado, we rejected the ERS Board’s
    argument that “the word ‘definite’ in ‘definite place and time’
    requires a showing of the ‘specific time and place’ at which
    [Panado’s] injury occurred.”        134 Hawaiʻi at 
    13, 332 P.3d at 156
    .
    In Panado, the employee had satisfied the statutory requirement
    that an accident had occurred “while in the actual performance
    of duty at some definite time and place” by establishing that
    she was injured some time during her October 8–9, 2004 work
    shift.    
    Id. Based on
    Panado, the ICA concluded here that Pasco was able
    to identify a “definite” time and place of her work-related
    injury:
    Pasco described her injury as resulting from extensive
    keyboarding that was required at her job as the cause of
    her disability. She could point to the period of time,
    4
    HRS § 88-79 is the service-connected disability retirement statute for
    Class A and Class B members of the ERS, whereas HRS § 88-336 is the service-
    connected disability retirement statute applicable to Class H members.
    12
    “April 2007” when this activity intensified, leading up to
    the point, on April 17, 2007, that the pain from her injury
    was so severe that it caused her to seek medical attention.
    Her employer, DOH, did not contest these assertions.
    Pasco, mem. op. at 9.    Accordingly, the ICA vacated the circuit
    court’s September 17, 2013 “Decision and Order . . .” and “Final
    Judgment,” and remanded the case to the circuit court with
    directions to vacate the ERS Board’s denial of disability
    retirement to Pasco and for further proceedings consistent with
    its decision.
    E.   Issues on Certiorari
    The ERS Board raises two questions on certiorari:
    A. Did the First Circuit Court and ERS Board err in
    concluding that Pasco’s overuse of her arms in typing and
    transporting training materials over weeks and months did
    not constitute an “accident occurring while in the actual
    performance of duty at some definite time and place” within
    the meaning of HRS § 88-336(a) and [Hawaiʻi Administrative
    Rules (“HAR”)] § 6-22-2?
    B. Was the First Circuit Court right or wrong in
    determining that the ERS Board was not clearly erroneous in
    finding that Pasco had failed to prove by a preponderance
    of the evidence that her permanent incapacity was the
    “natural and proximate result” of an accident as required
    by HRS § 88-336(a)?
    The ERS Board argues that it did not agree or stipulate
    that Pasco was injured on April 17, 2007.        Rather, the ERS Board
    argues that Dr. Chinn and the Medical Board had agreed with Dr.
    Singer that Pasco suffered from a pain syndrome not directly
    related to work.   As such, the ERS Board distinguishes Pasco’s
    case from Panado because the parties in Panado had stipulated
    that the applicant-employee had been injured during a specific
    13
    workshift.
    The ERS Board also argues that because Pasco’s injury
    “developed over weeks and months,” it was not the result of a
    discrete event that occurred at a fixed time and place, which is
    required under the statute.   The ERS further argues that because
    Pasco claims to have been injured while performing her regular
    work duties, “[t]he only thing that was unexpected or unforeseen
    was that Pasco began to have pain symptoms” while working, which
    does not amount to an “accident” for service-related disability
    retirement.   The ERS Board also asserts that because the ERS
    Board did not stipulate that Pasco’s permanent incapacity was
    the natural and proximate result of her “claimed accident,” the
    ICA erred in concluding otherwise.
    Pasco asserts in her opposition brief that the ICA was
    correct to apply Panado to Pasco’s case.   Pasco also appears to
    suggest that various workers’ compensation cases, such as Van
    Ness v. State of Hawaiʻi, Department of Education, 131 Hawaiʻi
    545, 
    319 P.3d 464
    (2014), and Lawhead v. United Air Lines, 
    59 Haw. 551
    , 
    584 P.2d 119
    (1978), are also applicable to her case.
    III.   Standards of Review
    A.   Interpretation of a Statute
    Statutory interpretation is a question of law reviewable de
    novo.   See Citizens Against Reckless Dev. v. Zoning Bd. of
    14
    Appeals, 114 Hawaiʻi 184, 193, 
    159 P.3d 143
    , 152 (2007) (citation
    omitted).    When construing statutes, the court is governed by
    the following rules:
    First, the fundamental starting point for statutory
    interpretation is the language of the statute itself.
    Second, where the statutory language is plain and
    unambiguous, our sole duty is to give effect to its plain
    and obvious meaning. Third, implicit in the task of
    statutory construction is our foremost obligation to
    ascertain and give effect to the intention of the
    legislature, which is to be obtained primarily from the
    language contained in the statute itself. Fourth, when
    there is doubt, doubleness of meaning, or indistinctiveness
    or uncertainty of an expression used in a statute, an
    ambiguity exists.
    When there is ambiguity in a statute, the meaning of
    the ambiguous words may be sought by examining the context,
    with which the ambiguous words, phrases, and sentences may
    be compared, in order to ascertain their true meaning.
    Moreover, the courts may resort to extrinsic aids in
    determining legislative intent, such as legislative
    history, or the reason and spirit of the law.
    114 Hawaiʻi at 
    193-94, 159 P.3d at 152-53
    (citations omitted).
    B.   Administrative Agency Appeals
    Ordinarily, deference will be given to decisions of
    administrative agencies acting within the realm of their
    expertise. The rule of judicial deference, however, does
    not apply when the agency’s reading of the statute
    contravenes the legislature’s manifest purpose.
    Consequently, we have not hesitated to reject an incorrect
    or unreasonable statutory construction advanced by the
    agency entrusted with the statute’s implementation.
    Coon v. City & Cnty. of Honolulu, 98 Hawaiʻi 233, 245, 
    47 P.3d 348
    , 360 (2002) (citations and brackets omitted).
    IV.   Discussion
    A.   The ERS Did Not Challenge the Nature of Pasco’s Injury
    As a preliminary matter, with respect to the second issue
    asserted by the ERS Board on certiorari, the hearing officer
    15
    specifically found that Pasco’s medial epicondylitis, which
    initially manifested on April 17, 2007, was due to work-related
    extensive typing.5     As the ERS Board adopted the hearing
    officer’s recommended decision as its final decision, it, too,
    agreed that Pasco’s injury was medial epicondylitis due to
    extensive typing, eventually leading to complex regional pain
    syndrome.    Accordingly, any assertions by the ERS Board on this
    appeal that Pasco’s injury was due to non-work-related
    myofascial pain syndrome, or that her incapacity was not the
    natural and proximate result of extensive typing, are contrary
    to its Final Decision.
    Therefore, the remaining questions are those contained in
    the first issue on certiorari:        whether Pasco suffered an
    5
    Neither of the parties contests the hearing officer’s findings, which
    include: (1) Pasco did not have pre-existing injuries of her elbow, arm and
    hands prior to the alleged accident of April 17, 2007; (2) Pasco’s testimony
    was credible when she testified “that the unnatural positioning of elbows . .
    . while typing for extended periods of time could result in elbow pain”; (3)
    Pasco began to feel pain in her right arm, wrist, and hand on April 17, 2007
    while typing at work; and (4) Pasco did initially have medial epicondylitis,
    which eventually led to complex regional pain syndrome.
    Although Pasco had asserted in her “Application for Disability
    Retirement” that the carrying of training materials contributed to her
    injury, the hearing officer did not specifically make such a finding; in
    contrast, the hearing officer did specifically note that she found Pasco’s
    testimony credible that extensive typing caused her elbow pain. Also,
    nothing in the record indicates that Pasco engaged in extensive typing
    outside of her position.
    Given these findings by the hearing officer, the ERS Board’s assertion
    that the hearing officer had found that “Pasco failed to prove by a
    preponderance of the evidence that her permanent incapacity was ‘the natural
    and proximate result’ of her claimed accident of April 17, 2007,” is plainly
    incorrect.
    16
    “accident occurring while in the actual performance of duty at
    some definite time and place.”
    B.   Pasco Qualifies for Service-Connected Disability Retirement
    HRS § 88-336 provides in relevant part:
    Service-connected disability retirement. (a) [A]ny class
    H member who has been permanently incapacitated for duty as
    the natural and proximate result of an accident occurring
    while in the actual performance of duty at some definite
    time and place . . . may be retired by the board for
    service-connected disability. . . .
    Thus, service-connected disability retirement is available to
    Pasco if she has been permanently incapacitated for duty as “the
    natural and proximate result of an accident occurring while in
    the actual performance of duty at some definite time and place.”
    1.     Pasco’s injury resulted from an “accident.”
    The first issue we must address is whether Pasco’s injury
    was the result of an “accident.”          “An accident is an unlooked
    for mishap or untoward event which is not expected or designed.”
    
    Lopez, 66 Haw. at 130
    , 657 P.2d at 1043 (citation omitted).
    “Accident” is similarly defined in HAR § 6-22-2 as follows:
    “‘Accident’ means an unlooked for mishap[6] or untoward event
    which is not expected or designed, occurring while in the actual
    performance of duty at some definite time and place.”
    In denying Pasco’s application for service-connected
    disability benefits by adopting the hearing officer’s
    6
    “Mishap” is defined as “[a] small accident or mistake, esp. when the
    consequences are not severe; a relatively trivial instance of bad luck,
    mischance.” Black’s Law Dictionary 1151 (10th ed. 2014).
    17
    recommendations, the ERS Board concluded that an “accident”
    could not occur “over a period of time” because in Lopez, 
    66 Haw. 127
    , 
    657 P.2d 1040
    , this court concluded that “an accident
    did not occur when [an] employee’s incapacitation was due to
    work pressures and stresses over a period of time.”           This
    conclusion misinterprets Lopez.
    Lopez must be viewed in light of Kikuta v. Board of
    Trustees, Employees’ Retirement System, 
    66 Haw. 111
    , 
    657 P.2d 1030
    (1983), as both cases were issued by this court on the same
    day, and each addressed the meaning of “accident” in the
    service-connected disability retirement context.           Indeed, in
    Myers, 
    68 Haw. 94
    , 
    704 P.2d 902
    , this court referred to both
    Lopez and Kikuta to explain why an employee, who was injured
    when lifting a coffee pot, suffered an “accident.”           
    See 68 Haw. at 97
    & 
    n.1, 704 P.2d at 904
    & n.1.
    In Lopez, an industrial safety engineer for the State
    applied for service-connected disability retirement after he
    became incapacitated from the further performance of his work
    due to manic-depressive psychosis.        
    See 66 Haw. at 128
    , 657 P.2d
    at 1041.   In concluding that the engineer’s job pressures and
    stresses did not constitute an “accident,”7 this court noted:
    “[T]here was no unexpected event or unforeseen occurrence which
    7
    The court also disagreed with the engineer’s argument that his job
    pressures and stresses amounted to an occupational hazard. See 
    Lopez, 66 Haw. at 129
    , 657 P.2d at 1042.
    18
    resulted in the appellant’s present incapacity.   It is not
    enough, under the retirement law, that work pressures and
    stresses over a period of time were contributory causes of his
    mental 
    infirmity.” 66 Haw. at 131
    , 657 P.2d at 1043.   The ERS
    Board focused on this holding from Lopez and took it to mean
    that the etiology of an “accident” could not develop over a
    period of time.   However, the Lopez court’s reasoning   shows
    that the court’s focus was on the fact that no “unexpected
    event” or “unforeseen occurrence” had caused the employee’s
    incapacitation.   In Lopez, the claimed “accident” was the result
    of general job stresses and pressures occurring over several
    years, but there simply was no “mishap” or “event.”
    In contrast, the manifestation of Pasco’s pain on April 17,
    2007 was an “unlooked for mishap or untoward event which [was]
    not expected or designed.”   Whether an event is not expected or
    designed is viewed from the perspective of the employee, as
    illustrated by Kikuta, 
    66 Haw. 111
    , 
    657 P.2d 1030
    .    In Kikuta,
    the ERS Board had denied benefits to an employee who was on
    working time when he was stabbed by his brother-in-law and
    consequently died.   The circuit court affirmed the decision.    On
    appeal to this court, the ERS Board argued the stabbing was not
    an “accident,” as the employee should have anticipated the
    attack because he was previously warned that his brother-in-law
    19
    was “out to get 
    him.” 66 Haw. at 113
    , 657 P.2d at 1032.   This
    court reversed, first noting that the common and accepted
    definition of “accident” is “an unexpected happening to which
    the claimant did not culpably 
    contribute.” 66 Haw. at 114
    , 657
    P.2d at 1033 (emphasis added).    This court went on to observe
    that the “warning” had been given by the assailant’s sister five
    months prior to the incident, that the employee and the
    assailant had friendly interactions prior to and since that
    time, and none of the witnesses on the date of the stabbing had
    seen or heard anything to indicate the assailant “was looking
    for trouble” when he first arrived at the employee’s 
    workplace. 66 Haw. at 116
    , 657 P.2d at 1034.     Further, there was nothing in
    the record to indicate that the employee had provoked the
    assailant.   Thus, from the point of view of the employee, the
    assault was unexpected, and therefore an 
    “accident.” 66 Haw. at 117
    , 657 P.2d at 1034.
    Similar to the injury in Kikuta, Pasco’s pain, which
    manifested on April 17, 2007, was not “expected or designed.”
    As in Kikuta, it was “an unexpected happening to which” Pasco
    “did not culpably contribute.”    The Dissent, however, suggests
    that although the Board found that “Pasco had no pre-existing
    injuries to her hands, wrists, and arms prior to April 17,
    2007,” because Pasco’s sub-optimal work conditions existed since
    20
    Pasco began the job, “[her] deteriorating physical conditions
    began far earlier than April 12, 2007” and therefore her “severe
    elbow injury could not have been unexpected.”    The record does
    not demonstrate that Pasco should have expected the level of
    pain she began experiencing on April 17, 2007, later diagnosed
    as medial epicondylitis, that would require surgeries and later
    lead to complex regional pain syndrome.    In any event, the ERS
    Board specifically found that Pasco did not have pre-existing
    injuries to her elbow, arm, and hands prior to April 17, 2007.
    Even if she did have a preexisting condition, however, pursuant
    to Myers discussed below, an “accident” occurs when an unlooked
    for mishap or unexpected event causes a preexisting condition to
    become symptomatic.    In addition, Myers also stands for the
    proposition that an unexpected result of a routine performance
    of duty, without any evidence of external force, or unusual
    stress or strain, is an “unlooked for untoward event” that
    constitutes an “accident.”
    In this regard, the ERS Board appears to argue that the
    manifestation of pain in the course of performing regular work
    duties cannot constitute an “accident.”    However, this court
    already rejected such an argument in Myers, 
    68 Haw. 94
    , 
    704 P.2d 902
    .    In Myers, a state employee who injured his back on July
    25, 1977 when setting down a thirty-five-pound half-full coffee
    21
    pot as part of his normal and routine preparation for conducting
    a management training class, and thereafter became disabled due
    to back pain, was denied service-connected disability retirement
    by the ERS Board.   The circuit court later reversed the ERS
    Board’s denial of benefits, and the ERS Board appealed,
    contending that the incident involving the coffee pot was not an
    “accident” within the meaning of the service-connected
    disability retirement 
    statute. 68 Haw. at 95
    , 704 P.2d at 904.
    Specifically, the ERS Board argued that an unexpected result of
    a routine performance of duty, without any evidence of external
    force, or unusual stress or strain, did not amount to an
    “unlooked for untoward event” and therefore did not constitute
    an “accident.”   See Myers, No. 10033, ERS Board’s Opening Br.,
    at 13, 19 (filed Nov. 9, 1984).
    In affirming the circuit court, this court rejected the ERS
    Board’s argument, stating, “Since the July 25, 1977 incident
    was, beyond question, an unlooked for mishap which was not
    expected or designed, it was an ‘accident[.]’”     
    Myers, 68 Haw. at 96
    & 
    n.1, 704 P.2d at 904
    & n.1 (emphasis added).     The weight
    of the coffee pot or the employee’s pre-existing
    spondylolisthesis and degenerative disks did not affect this
    court’s analysis as to whether an “accident” had occurred.
    Myers thus dispels the notion that an external force or unusual
    22
    strain is required to show that an “accident” befell an
    employee; rather, an unexpected result of a routine performance
    of duty may comprise an “accident.”8         In Myers, the “routine
    performance of duty” was the employee’s routine preparation of
    coffee for the training meetings he conducted; his “unlooked for
    mishap” was the “sharp pains across his left lower back into the
    hollow of his buttocks, and . . . pulsating pain radiating down
    his right leg” that he experienced when setting down the coffee
    
    pot. 68 Haw. at 95
    , 704 P.2d at 903.
    Just as lifting the coffee pot was part of the employee’s
    routine in Myers, here, typing was a normal and routine part of
    Pasco’s job.    Pasco also did not expect the onset of pain on
    April 17, 2007 while she typed, just as the employee in Myers
    did not expect to suffer severe back pain from lifting a coffee
    pot when, prior to the accident, he could lift sixty-five-pound
    bags of coral sand and ninety-five-pound bags of mortar mix
    without discomfort of any kind.        See Myers v. Bd. of Trs. of the
    8
    Indeed, after our decision in Myers, the ERS Board removed the sentence
    underlined below from its September 26, 1983 definition of “accident” in
    effect at the time of the case:
    “Accident” means an unlooked for mishap or untoward event
    which is not expected or designed, occurring while in the
    actual performance of duty at some definite time and place.
    It does not mean the unexpected result of routine
    performance of duties unless it can be shown that such
    unexpected result occurred because of some unusual strain
    or exertion or some unusual condition in the employment.”
    HAR § 6-22-2 (emphasis added). The second sentence of the definition was
    removed effective February 9, 1989. See HAR § 6-22-2 (am. Feb. 9, 1989).
    23
    Emps.’ Ret. Sys., Civil No. 79302, Findings of Fact &
    Conclusions of Law & Order, at 2 (filed May 17, 1984), aff’d, 
    68 Haw. 94
    , 
    704 P.2d 902
    .
    Nevertheless, in this case, the ERS Board ruled that Myers
    was distinguishable because the injury in Myers was caused by a
    single lifting of a coffee pot, as opposed to multiple liftings.
    To draw such an adverse conclusion from this distinction,
    however, does not comport with this court’s rejection of the ERS
    Board’s argument in Myers that there must be a showing of some
    unusual strain or exertion for an “accident” to occur in the
    routine performance of duty.   In sum, routinely performed duties
    are, by definition, performed regularly and repeatedly; and this
    court recognized in Myers that an “accident” may occur in the
    course of such regular and repeated performance of duties.
    Thus, the onset of Pasco’s medial epicondylitis in the course of
    her regular and repeated performance of her extensive typing
    duties was an unexpected event constituting an “accident.”
    2.   Pasco’s “accident” occurred “while in the actual
    performance of duty at some definite time and place.”
    The second issue in determining Pasco’s eligibility for
    service-connected disability retirement under HRS § 88-336 is
    whether her injury occurred “while in the actual performance of
    duty at some definite time and place.”   In contrast with the
    Dissent, we agree with the ICA that Pasco’s circumstances are
    24
    analogous to the relevant facts in Panado, 134 Hawaiʻi 1, 
    332 P.3d 144
    , where we held that an applicant had shown her injury
    was the result of an “accident” occurring at “some definite time
    and place” even though the employee could not identify the exact
    moment of injury.
    In Panado, Eden Panado (“Panado”), a computer operator with
    the City and County of Honolulu, was assigned to print voter
    registration forms during her October 8 to October 9, 2004 work
    shift, and she was therefore required to lift between ten and
    fifteen boxes of paper, and load and unload printers.   During
    the task, which Panado described as her alleged accident, Panado
    felt pain in her lower back, upper back, shoulder, neck, and
    right arm.   She experienced pain the day after her shift, and on
    October 10, she was admitted to a hospital emergency room,
    treated for neck and low back pain, and was subsequently unable
    to return to work.   See 134 Hawaiʻi at 
    3–4, 332 P.3d at 146
    –47.
    Panado’s application for service-connected disability benefits
    was ultimately denied by the ERS Board.
    On appeal, the parties stipulated that Panado was injured
    during her October 8–9, 2004 workshift.   However, Panado also
    conceded that she could not “pinpoint to the exact box” that was
    picked up when her injury occurred.   134 Hawaiʻi at 
    8, 332 P.3d at 141
    .   Thus, the issue before this court was whether the
    25
    statute requires an employee to establish the exact moment she
    was injured.
    We held that it does not.     See 134 Hawaiʻi at 
    13, 332 P.3d at 156
    .    We noted that the plain language of the phrase,
    “definite time and place,” does not mean the exact moment of
    injury, but rather requires that the time and place of injury be
    “clearly stated or decided; not vague or doubtful.”      
    Id. Additionally, we
    observed that “[t]he legislative history does
    not indicate the ‘some definite time and place’ language was
    meant to restrict the award of accidental disability retirement
    benefits to those claimants who could show an exact moment of
    injury.”   134 Hawaiʻi at 
    13, 332 P.3d at 156
    .     We held that
    Panado satisfied the “some definite time and place” requirement
    by establishing that she was injured during her workshift.        
    Id. Moreover, this
    court went on to observe that “there is no
    indication the legislature intended to categorically exclude
    coverage for accidents that do not result in immediate
    symptoms.”   134 Hawaiʻi at 
    15, 332 P.3d at 158
    .     We pointed out
    that the legislature “was concerned with whether an accident
    occurred during work, not with whether the employee could
    pinpoint the exact moment of injury.”    134 Hawaiʻi at 
    14, 332 P.3d at 157
    (emphasis added). Referring to the legislature’s
    1965 expansion of coverage to allow recovery for members who are
    26
    permanently incapacitated as the cumulative result of an
    occupational hazard, we also stated:
    Given the legislature’s decision to expand coverage, it would
    appear contrary to legislative policy to restrict coverage by
    interpreting HRS § 88–79 to categorically preclude claims that do
    not allege the exact moment of injury, even when it is undisputed
    that the injury occurred in the performance of work.
    
    Id. We also
    noted that “there is no indication the legislature
    intended to categorically exclude coverage for accidents that do
    not result in immediate symptoms.”       
    Id. To illustrate,
    we noted:
    If in Myers, the employee had lifted the coffee maker
    twice, but the onset of the same debilitating condition did
    not occur until the next day, there is no rational
    explanation why the employee should be denied retirement
    benefits because he could not point to which one of the two
    lifts caused the incapacity. So long as the claimant could
    establish the incapacity was the proximate and natural
    result of either of the two lifts, the claimant should be
    able to qualify for disability retirement benefits under
    HRS § 88–79. To deny benefits in this situation, either
    because a claimant cannot point to which exact incident, or
    because the onset of pain did not occur immediately, would
    be “unjust and unreasonable in its consequences.”
    
    Id. The ICA
    correctly held that Panado informs the analysis of
    Pasco’s case.   Although Pasco’s injury has been characterized as
    a “cumulative or repetitive stress” injury, as we stated in
    Panado, the fact that Pasco’s “onset of pain did not occur
    immediately” does not mean it was not “the natural and proximate
    result of an accident occurring while in the actual performance
    of duty at some definite time and place.”        Although Pasco cannot
    point to the exact keystroke that caused her to exceed her
    27
    physiological capacity, the injury occurred “while in the actual
    performance of duty,” during her workshift.   The “untoward
    event” manifested as pain at a “definite time and place” on
    April 17, 2007.   Even if the pain had manifested the day after a
    workshift, however, as discussed in Panado, that Pasco’s injury
    manifested as arm pain at some time after the moment she
    exceeded her physiological capacity to perform repetitive work
    does not mean that her accident did not occur “while in the
    actual performance of duty at some definite time and place.”
    134 Hawaiʻi at 
    14-15, 332 P.3d at 157-58
    .
    V.   Conclusion
    For the foregoing reasons, we affirm the Intermediate Court
    of Appeals’ July 14, 2016 Judgment on Appeal, entered pursuant
    to its June 17, 2016 Memorandum Opinion, which vacated the
    September 17, 2013 “Decision and Order Affirming the Final
    Decision of Respondent-Appellee Board of Trustees of the
    Employees’ Retirement System of the State of Hawaii and
    Dismissing Petitioner-Appellant Kimberly Pasco’s Appeal” and the
    September 17, 2013 “Final Judgment,” and we remand the matter to
    the Circuit Court of the First Circuit with directions to vacate
    the ERS Board’s denial of service-connected disability
    28
    retirement to Pasco and for proceedings consistent with the ICA’s
    Memorandum Opinion and this opinion.
    Patricia Ohara and                  /s/ Sabrina S. McKenna
    Brian P. Aburano
    for petitioner                      /s/ Richard W. Pollack
    Edmund L. Lee                       /s/ Michael D. Wilson
    for respondent
    29