State v. Bristol-Myers Squibb Company. ( 2023 )


Menu:
  •     *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Electronically Filed
    Supreme Court
    SCAP-XX-XXXXXXX
    15-MAR-2023
    08:05 AM
    Dkt. 67 OP
    IN THE SUPREME COURT OF THE STATE OF HAWAIʻI
    ---o0o---
    STATE OF HAWAIʻI, EX REL. HOLLY T. SHIKADA, ATTORNEY GENERAL,
    Plaintiff-Appellee,
    vs.
    BRISTOL-MYERS SQUIBB COMPANY; SANOFI-AVENTIS U.S. LLC;
    SANOFI US SERVICES INC., formerly known as
    SANOFI-AVENTIS U.S. INC.; and SANOFI-SYNTHELABO LLC,
    Defendants-Appellants,
    and
    SANOFI S.A., Defendant-Appellee.
    SCAP-XX-XXXXXXX
    CERTIORARI TO THE INTERMEDIATE COURT OF APPEALS
    (CAAP-XX-XXXXXXX; CASE NO. 1CC141000708)
    MARCH 15, 2023
    RECKTENWALD, C.J., NAKAYAMA, McKENNA, AND EDDINS, JJ.;
    AND WILSON, J., DISSENTING 1
    OPINION OF THE COURT BY EDDINS, J.
    1     At the time of this opinion’s publication, Justice Wilson’s dissent is
    forthcoming.
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    I.   INTRODUCTION
    This case is about whether two pharmaceutical companies —
    Defendants-Appellants Bristol-Myers Squibb and Sanofi — violated
    Hawai‘i’s Unfair or Deceptive Acts or Practices law (UDAP) by
    misleading the public about the safety and efficacy of their
    antiplatelet drug, Plavix.
    The State, in a 2014 complaint, alleged that Plavix was
    less effective in patients who had certain liver-enzyme
    mutations (poor responders).    It said that people with these
    mutations had worse outcomes on Plavix than others, and that
    Defendants knew this fact years before 2009, when the FDA
    updated Plavix’s label with information about the poor responder
    issue.
    The State alleged Defendants violated Hawaiʻi law in two
    ways.    First, it asserted that the companies – despite knowing
    about the issues with Plavix – failed to update the drug’s
    warnings to inform the public.    Second, the State claimed the
    defendant companies intentionally kept the poor responder issue
    under wraps and suppressed research into it in order to protect
    their bottom line.
    The Circuit Court of the First Circuit agreed with the
    State on both points.   After a bench trial that spanned more
    than a month, the court held that Bristol-Myers Squibb and
    2
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Sanofi had violated UDAP by engaging in deceptive and unfair
    acts and practices.
    The court said the defendant companies misled Hawai‘i
    consumers by failing to warn them that Plavix was less effective
    for poor responders.   It found that this omission injured
    consumers by denying them the drug’s full promised antiplatelet
    effect, hindering their ability to give informed consent, and
    preventing them from taking an alternative drug or undergoing
    genetic testing to determine whether they were poor responders.
    The court also faulted Defendants for both refusing to
    adequately research variability of response and suppressing
    research that might confirm a link between ethnicity or genotype
    and Plavix responsiveness.
    For these acts, the court imposed an $834 million penalty.
    We vacate this penalty.
    The court improperly granted the State’s motion for partial
    summary judgment on a central trial issue: Did the label matter
    to consumers?
    The summary judgment ruling on materiality circumscribed
    the companies’ ability to present a full defense, marred the
    court’s deceptive acts holding, and affected the penalty award.
    Bristol-Myers Squibb and Sanofi are entitled to a new trial on
    the deceptive acts or practices claim.
    3
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    But there will be no second trial on the unfair acts or
    practices claim.       The court’s holding that the companies
    committed unfair acts under UDAP has sufficient, independent
    evidentiary support.
    We also conclude that Defendants’ procedural arguments
    fail.      The court correctly determined that the State’s claims
    were not barred by UDAP’s safe harbor provision or its statute
    of limitations.      Nor were they preempted by federal law.
    We (1) reverse and remand the court’s deceptive acts UDAP
    holding, (2) vacate the court’s grant of partial summary
    judgment and the penalty award, (3) affirm the court’s unfair
    acts UDAP holding, and (4) remand for a penalty award after the
    deceptive-acts claim is resolved.
    II.   BACKGROUND
    A.      Factual Background
    Defendants-Appellants Bristol-Myers Squibb and Sanofi 2 are
    multinational pharmaceutical companies that developed Plavix, an
    antiplatelet or “blood thinner” drug.
    Platelets, tiny pieces of cells in the bloodstream, can
    form clots which create serious health problems like heart
    attacks.      Doctors often prescribe Plavix along with aspirin
    (called dual anti-platelet therapy or DAPT) to patients with
    2     The defendant companies are Bristol-Myers Squibb Company (BMS) and
    Sanofi-Aventis U.S. LLC, Sanofi US Services Inc., formerly known as Sanofi-
    Aventis U.S. Inc., and Sanofi-Synthelabo LLC (Sanofi).
    4
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    heart problems or patients who have recently had a procedure
    that might put them at risk for platelet clotting, such as
    angioplasty 3 or cardiac stenting.
    Cardiac stents work by propping and holding open arteries
    to improve blood flow.       Stents can disturb the plaque naturally
    lining our arteries.       Platelets in the blood can then accumulate
    around the disruption, forming a clot.         Patients may take blood
    thinners like Plavix to inhibit this clot formation.
    Plavix’s chemical name is “clopidogrel.”       Clopidogrel is a
    “prodrug,” meaning it is only effective once it is changed by
    the body.      Plavix achieves its antiplatelet effect when it is
    metabolized by the liver.
    There are a family of enzymes in the liver, called the
    “Cytochromes P450” (CYP) that are commonly involved in
    metabolizing prodrugs.
    Several CYP450 liver enzymes are involved in metabolizing
    Plavix.      The liver enzyme CYP2C19 is one of them.
    Different factors affect how well someone can metabolize
    Plavix.      “Variability of Response” is “a blanket term that
    basically reflects that no one person responds the same to any
    pharmaceutical agent.”       There will be variability of response to
    3      Angioplasty is a medical procedure for opening clogged or narrow
    arteries. It involves inserting a small catheter with a balloon tip into a
    blood vessel, and it can also be used to place stents in arteries. Coronary
    angioplasty and stents. https://www.mayoclinic.org/tests-
    procedures/coronary-angioplasty/about/pac-20384761 [https://perma.cc/B6SX-
    NM68].
    5
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    all drugs.   And it can be caused by intrinsic factors like
    height, weight, sex, and genetics, or by extrinsic factors like
    smoking, diet, exercise, and other drugs a patient is taking.
    If a prodrug is metabolized by CYP2C19, then genetic
    variation in the CYP2C19 liver enzyme can cause “poor
    responsiveness” to that drug.
    Pharmacogeneticists use the star allele system to describe
    genetic variation in liver enzymes.
    The *1 genetic version of CYP2C19 (CYP2C19*1) confers fully
    functional CYP2C19 enzymes.    The other versions of CYP2C19
    (CYP2C19*2, *3, *4, *5, *6, *7, or *8) confer a reduced ability
    to metabolize Plavix.    The CYP2C19*2 and CYP2C19*3 genetic types
    are the most commonly linked to poor Plavix responsiveness.
    Each person has two CYP2C19 alleles.
    People with two CYP2C19*1 alleles will have a CYP2C19 liver
    enzyme that is very good at metabolizing Plavix; those with one
    CYP2C19*1 and one CYP2C19*2 or *3 allele will be “intermediate
    metabolizers” and someone with two CYP2C19*2 or CYP2C19*3
    alleles (or one *2 and one *3) will be a “poor responder.”
    Scientific understandings of CYP2C19’s role in metabolizing
    Plavix have evolved over time.
    When Plavix launched in the late 1990s, it was known that
    the CYP450 enzymes — of which CYP2C19 is one — were involved in
    metabolizing Plavix.    But the extent of the enzyme’s role in
    6
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    metabolizing Plavix and – by extension — the possibility that
    poor responders might get less benefit from the drug — were not
    generally known at that time.
    Terms like “poor responder” or “Plavix resistant” are used
    (sometimes interchangeably) to refer to two distinct things: (1)
    the genetic makeup of a person’s CYP2C19 enzymes; and (2) the
    ability of a person’s liver enzymes (either collectively or
    isolated CYP2C19 enzymes alone) to metabolize Plavix in a test
    tube (called platelet-function).
    There is consensus that a genetic “poor responder” is
    someone with two *2 or *3 alleles.         But there is less consensus
    about what level of response to Plavix (either in a test tube or
    in the real world) makes someone a “poor responder” from a
    platelet-function perspective. 4
    CYP2C19 is not the only enzyme involved in Plavix’s
    metabolization.      And factors other than CYP2C19 genotype impact
    the likelihood of adverse clinical outcomes, including blood
    vessel size, family history, and lifestyle factors like diet or
    smoking.
    4     The trial court collectively called those patients that had less than
    20% response to the drug or those with zero response to the drug “poor
    responders.” The court’s classification of “poor responders” matched the
    companies’ rubric, which used a cut off of 20% for their meta-analysis. But
    a pharmacogenetics team leader for BMS pointed out that the 20% response line
    was “a somewhat arbitrary distinction,” because it was “not based on clinical
    outcomes” of the patients. She added, “what’s the difference between 20
    percent from the mean or 25 percent from the mean? It’s an author’s choice.”
    7
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    B.   Procedural Background
    This lawsuit began in March 2014 when the State filed a
    complaint alleging Bristol-Myers Squibb and Sanofi violated
    Hawaiʻi’s Unfair or Deceptive Acts or Practices law.
    Under UDAP, “unfair or deceptive acts or practices in the
    conduct of any trade or commerce are unlawful.”      HRS § 480-2(a)
    (2008).   The State’s complaint alleged that between 1998 and
    2010 Defendants had violated this law by: (1) failing to
    disclose that Plavix has diminished or no effect in poor
    metabolizers; and (2) allowing their research decisions to be
    driven by profit-seeking.    The State claimed the Defendants’
    behavior was both deceptive and unfair.
    1.    Motion for Summary Judgment
    The State moved for partial summary judgment on its
    deceptive acts or practices UDAP allegation.
    The State’s motion focused on one part of its deceptive
    acts claim.    A deceptive act is defined as: “(1) a
    representation, omission, or practice that (2) is likely to
    mislead consumers acting reasonably under the circumstances
    where (3) the representation, omission, or practice is
    material.”    Courbat v. Dahana Ranch, Inc., 111 Hawaiʻi 254, 262,
    
    141 P.3d 427
    , 435 (2006) (cleaned up).     The State argued that
    the third part – materiality – should not be up for debate.
    8
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The State argued that there was no need for a trial to
    determine the materiality of information about Plavix’s lower
    efficacy for poor responders.    There was “no doubt that the
    information contained in Plavix’s federally mandated black box
    warning is material as a matter of law.”     Thus, the State asked
    the court to decide materiality before trial, at summary
    judgment – it would “eliminate any unnecessary time at trial.”
    The court resolved the materiality element in the State’s
    favor.   It decided that there was no genuine dispute of material
    fact that Defendants’ omission involved “information that is
    important to consumers and, hence, likely to affect their choice
    of, or conduct regarding, a product.”     Courbat, 111 Hawaiʻi at
    262, 
    141 P.3d at 435
     (cleaned up).
    The court also gave what the companies dubbed an
    “alternative holding.”   Since it would fact-find and apply those
    facts to the law at a bench trial, the court - calling itself
    the “Ultimate Trier of Fact” - felt it “need not resolve
    inferences in favor of the non-moving party.”     It found the
    defendant companies’ evidence “weak and unpersuasive.”
    Materiality, an elemental fact to a deceptive acts UDAP
    violation, would go untested at trial.
    The court’s summary judgment ruling precluded Bristol-Myers
    Squibb and Sanofi from presenting trial evidence about the
    materiality of the warning.    This included evidence showing that
    9
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Hawaiʻi doctors and patients hadn’t changed how they prescribed
    or consumed Plavix after information about the poor responder
    issue was added in 2010 to the black box warning.          The court
    forbade the defendant companies from introducing evidence about
    what any person “did or did not do in response to, or as a
    result of, [t]he addition to the Black Box Warning to the Plavix
    label in 2010.”
    The rest of the State’s case proceeded to trial in October
    and November, 2020.
    2.    Trial 5
    The bench trial was a battle royale of testifying
    pharmacology experts, regulatory experts, and medical doctors.
    The parties presented evidence on everything from the minutiae
    of FDA regulations to whether St. John’s Wort could enhance
    Plavix’s efficacy.
    Much of the trial’s myriad and diverse evidence, however,
    speaks to three central issues.
    First, did the defendant companies mislead anyone through
    omitting the poor responder information from the Plavix label
    between 1998 and May 2009?         Or were the companies just doing the
    best they could with incomplete and conflicting scientific
    information about the causes of variability of response to
    Plavix?
    5       The Honorable Dean E. Ochiai presided.
    10
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Second, did Defendants suppress research into variability
    of response for financial reasons?    Did greed prevent them from
    confirming CYP2C19’s role in metabolizing Plavix sooner?
    And third, did the omission of the poor responder
    information from Plavix’s label hurt Hawaiʻi consumers?      Did this
    omission hinder consumers’ ability to give informed consent?
    Were patients duped into taking a drug that might harm them - or
    at least not help them - because of Defendants’ omissions?
    a.   Deception through omission?
    Regarding the first question of whether Defendants deceived
    consumers though omission, the parties introduced three major
    categories of evidence at trial: (1) scientific understanding
    before Plavix launched in 1998, (2) evidence concerning the
    scientific community’s changing perspectives between 1998 and
    2010 on which liver enzymes were principally responsible for
    metabolizing clopidogrel, and (3) evidence concerning shifts in
    scientific thinking about the link between CYP2C19 genotypes and
    clinical outcomes after 2010.
    i.   Pre-approval
    Almost four years before the FDA approved Plavix, Dr. Sonia
    de Morais identified the genetic mutation that causes poor
    responsiveness in CYP2C19.    She looked at the metabolization of
    S-mephenytoin - a drug that was known to almost exclusively be
    metabolized by CYP2C19 – not clopidogrel.
    11
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Dr. de Morais’ 1994 article also introduced the idea of
    genetic testing for poor response in CYP2C19. 6          For her work, she
    developed a “simple PCR-based genetic test for [identifying] the
    defective CYP2C19 allele.”        She later clarified that by
    “simple,” she meant when “compared to the expensive and
    laborious technique of complete gene sequencing.”            Her test “was
    only focused on the simple small fragment of DNA that had the
    mutation”; it was not intended for direct patient use.
    In addition to identifying (for the first time) CYP2C19*2
    and CYP2C19*3, Dr. de Morais’ 1994 study found that “[t]here are
    large interracial differences in the frequency of the poor
    metabolizer phenotype with [Asian] populations having a five
    fold greater frequency compared to Caucasians.”
    Then in 1996, BMS and Sanofi sponsored CAPRIE (Clopidogrel
    versus Aspirin in Patients at Risk of Ischemic Events): a
    19,000-person clinical trial designed to compare the relative
    efficacy of clopidogrel and aspirin in “reducing the risk of a
    composite outcome cluster of ischaemic stroke, myocardial
    infarction, or vascular death.”        CAPRIE showed that, compared to
    aspirin, Plavix conferred a “statistically significant
    6      At trial, the State argued that Dr. de Morais’ mid-90s genetic test
    could have been used to research any correlation between CYP2C19 gene
    mutations and poor response to Plavix early in the drug’s development. But
    it was also clear that easy access to genetic testing for patients who could
    be poor responders has only become available since the boxed warning was
    added.
    12
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    reduction” in the risk of death for patients who had recently
    had a heart attack or stroke or who had peripheral artery
    disease.
    CAPRIE also found a statistically significant relationship
    between race and treatment outcomes when Whites and non-Whites
    were compared.   The CAPRIE investigators noted, however, that
    these results should be interpreted cautiously since only 5% of
    the study population was non-White.    Also, non-Whites were not
    well represented in the peripheral artery disease study group
    (the subgroup for which Plavix was most effective).
    In 1997, BMS and Sanofi investigated which liver enzymes
    were involved in Plavix metabolization.     That study showed that
    the liver enzymes “CYP2B6, CYP2C19 and CYP3A4 are involved in
    clopidogrel metabolism in human liver microsomes.”      It also
    “suggest[ed] possible involvement of CYP1A2, CYP2C9 and CYP2E1
    in clopidogrel metabolism.”
    On March 5, 1997 – before Plavix’s approval — the companies
    wrote to the FDA proposing a label that stated in relevant part:
    “In vitro, the isoenzymes responsible for metabolism of
    clopidogrel and the carboxylic acid derivative are CYP2B6,
    CYP2C19 and CYP3A4; evidence also suggests possible involvement
    of CYP1A2, CYP2C9 and CYP2E1 in clopidogrel metabolism.”
    (Emphasis added.)
    13
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The FDA prevented Defendants from including that language
    on the label.
    The FDA approved Plavix in November 1997.        In its approval
    letter, the FDA warned Defendants that Plavix’s final printed
    label “must be identical to the enclosed draft labeling” because
    “[m]arketing the product with [a label] that is not identical to
    this draft labeling may render the product misbranded and an
    unapproved new drug.”
    ii.   Post-approval
    After Plavix was approved, Defendants conducted a “meta-
    analysis” of their internal clinical trial data from Phase I and
    Phase II clinical studies in March of 1998.           The meta-analysis
    was a retrospective review of prior studies that examined
    previously available data.
    The meta-analysis showed there was a variability of
    response to Plavix.       From the 469 samples examined, 67.8% of
    patients were considered good responders: the drug was at least
    20% effective at inhibiting clot formation.           Only 3.4% of
    patients had no response.       The extent of that variability
    depended on the test used to measure inhibition: one test showed
    that 32.2% of patients had less than 20% platelet inhibition
    while other tests showed 8.5% of patients. 7
    7     At trial, the companies’ witness explained that the 32.2% value
    encompassed the patients who had tested at least once for less than 20%
    14
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Defendants did not submit the 1998 meta-analysis to the FDA
    until 2005, seven years after Plavix’s launch. 8            When they
    eventually submitted the meta-analysis to the FDA, it was
    presented as an appendix to another document.
    Just before Plavix reached the market in December, Sanofi
    released a study in November 1998 which concluded that 57% of
    clopidogrel metabolization was attributable to the liver enzyme
    CYP3A4, while 13% was attributable to CYP2C19. 9
    The companies theorized that Plavix might principally be
    metabolized by CYP3A4.        CYP3A4 is “the most abundant” enzyme in
    the liver, and it has the ability to metabolize a variety of
    structures.      It does not have a loss-of-function allele.            CYP3A4
    variations are caused by non-genetic factors like diet and
    interactions with other drugs.
    Plavix sales began in December 1998.
    (1) 1998-2008
    From 1998 to 2008, the defendant companies sponsored
    various studies on Plavix.         Researchers not affiliated with the
    companies also published on clopidogrel.
    inhibition of platelet aggregation. Of that 32.2%, though, 23% of patients
    still had an overall inhibition of platelet aggregation over 20%.
    8     Defendants submitted the meta-analysis to Swiss medical authorities
    shortly after its completion in March 1998; the Swiss required the meta-
    analysis before they would approve Plavix.
    9       The remaining 30% was attributable to CYP1A2 (18%) and CYP2B6 (12%).
    15
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    BMS and Sanofi sponsored a large clinical trial, CURE,
    beginning in 1998 and ending in 2000.         CURE found that Plavix
    plus aspirin reduced the risk of cardiovascular death, heart
    attack, or stroke by 20% more than aspirin plus a placebo did.
    Of the 12,562 patients enrolled in the CURE trial, 82.1%
    (10,308) of them were Caucasian and 2% (254) of them were Asian.
    A 2003 study published by researchers outside the companies
    examined CYP liver enzymes and clopidogrel metabolization.              The
    results showed that CYP3A4 and CYP3A5 did the best job
    metabolizing clopidogrel.
    In June 2003, a BMS research group published an article on
    clopidogrel.    The group was led by Dr. Paul Gurbel - an expert
    on platelet variability of response, then a BMS scientist, and
    now a qui tam relator suing the companies elsewhere as he
    testified for the State at trial.         The article described
    clopidogrel non-responsiveness in 31% of the patient population
    after procedures such as stenting or angioplasty.            The study did
    not show a correlation between non-responsiveness to Plavix and
    adverse clinical outcomes. 10      But it did show that Plavix didn’t
    work so well for nearly one in three patients that had stents
    placed or underwent angioplasty.
    10    Dr. Gurbel’s paper implied a connection between clots blocking stents
    (stent thrombosis) and clopidogrel resistance. But because the rate of stent
    thrombosis was much lower than the rate of Plavix resistance, the study noted
    that the two were possibly unrelated.
    16
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The defendant companies sponsored the COMMIT study after
    CURE.   COMMIT was a clinical trial in China with more than
    45,000 patients; all enrolled patients were Chinese.            The
    results published in 2005 showed that when patients who’d had a
    heart attack were given Plavix and aspirin, their risk of having
    an adverse cardiac event dropped by 9%. 11
    Next, the defendant companies sponsored the CHARISMA trial.
    It was a large scale (15,000-patient) clinical trial comparing
    Plavix’s effects to those of a placebo.          It found that for high-
    risk patients, “clopidogrel plus aspirin was not significantly
    more effective than aspirin alone in reducing the rate of
    myocardial infarction, stroke, or death from cardiovascular
    causes.”
    But, data from the CHARISMA study (published in 2006)
    showed that Asian patients had the lowest occurrence of death,
    heart attack, or stroke while taking Plavix.
    The shift in focus to CYP2C19 and clopidogrel came in 2006.
    An independent pharmacogenetics researcher, Dr. Jean-Sebastien
    Hulot, published a proof-of-concept study which suggested that
    11    After the COMMIT study, the FDA approved a new indication for Plavix:
    it allowed the drug’s prescription to patients who’d had serious heart
    attacks even if they were not going to have stents put in.
    17
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    CYP2C19 genetic polymorphism was linked to reduced clopidogrel
    responsiveness. 12
    Then in October 2008, a study came out examining drug
    interactions between Plavix and Omeprazole.           Omeprazole is a
    proton pump inhibitor – a type of drug known to impede CYP2C19’s
    function.    The study showed that patients prescribed both Plavix
    and Omeprazole were more likely to have diagnostic codes for
    things like heart attack and stroke than those who weren’t
    prescribed Omeprazole.      Defendants submitted this study to the
    FDA “outside of the normal annual cycle of reporting.”
    Defendants met with the FDA.        An undated document titled
    “Response to FDA Discussion Held 05 December 2008” prepared by
    Sanofi summarized the meeting:
    The discussion centered on whether differences in the
    formation of the active metabolite could be a primary
    source of platelet response variability. It was recognized
    that the relationship between the variability in platelet
    response and clinical outcome, as well as the intrinsic and
    extrinsic factors which modulate the formation of the
    active metabolite, are not well understood. A specific
    focus of the discussion was the extrinsic [proton pump
    inhibitor drugs] and intrinsic (genetic polymorphisms)
    factors which impact the formation of the active metabolite
    through CYP2C19.
    At the December 5, 2008 meeting the FDA asked Defendants to
    prepare a written action plan “in response to the issues
    raised.”    Defendants did.     They proposed looking at “drug-drug
    12    Dr. Hulot wrote that “The CYP2C19*2 loss-of-function allele is
    associated with a marked decrease in platelet responsiveness to clopidogrel
    in young, healthy male volunteers and may therefore be an important genetic
    contributor to clopidogrel resistance in the clinical setting.”
    18
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    interaction with proton pump inhibitors” and “genetic
    polymorphisms and of CYP2C19 and its impact.”
    (2) 2008-2009
    Then on December 22, 2008, Dr. Jessica Mega published the
    results of a genetic study she had conducted using data
    collected as part of the TRITON trial.          It involved “a head-to-
    head-comparison” of Plavix and Effient (prasugrel), another
    antiplatelet that was then under development by Defendants’
    competitor, Eli Lilly.      Dr. Mega’s study (the Mega study) showed
    that clopidogrel-treated patients who carried a loss-of-function
    allele “had a three-fold greater risk of clotting their stent,
    and a 50 percent greater risk of having a heart attack, a stroke
    or death.”
    The Mega study’s results catalyzed discussions between the
    FDA and Defendants about revising Plavix’s label to include
    information about CYP2C19.       The FDA pushed the companies to act.
    It welcomed a counterproposal from the companies, with the
    understanding it would disregard unsatisfactory suggestions.
    In discussing these revisions, a BMS employee wrote
    in a March 30, 2009 email to his colleagues: 13
    13    The court overruled the defendant companies’ hearsay objection. The
    email was not offered for the truth of the matter asserted, the court ruled.
    Rather, it was evidence of the companies’ knowledge and how the Defendants
    reacted (or not) to the experts’ comments. We agree. The evidence was
    admissible for non-hearsay purposes.
    19
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Problem is that I don’t really see a counterproposal but
    instead it looks like we are into stalling some more. I
    have to tell you that I have had in depth 1:1’s with about
    6 senior [key opinion leaders] since I have been at [the
    American College of Cardiology] and the mood is very
    negative towards us (people like Dr. Topol, Gurbel,
    Eikelboom, Fox are all saying that they have been telling
    us this for years and we chose to ignore them and bury our
    head in the sand and so they feel no sympathy toward our
    current situation!)
    In May 2009, the FDA amended the “Precautions” section of
    Plavix’s label to read:
    Based on literature data, patients with genetically reduced
    CYP2C19 function have lower systemic exposure to the active
    metabolite of clopidogrel and diminished antiplatelet
    responses, and generally exhibit higher cardiovascular
    event rates following myocardial infarction than do
    patients with normal CYP2C19 function (see CLINICAL
    PHARMACOLOGY: Pharmacogenetics).[ 14]
    (First emphasis added.)
    The May 2009 label also stated that “patients with an
    impaired metabolizer status (intermediate and poor combined) had
    a higher rate of cardiovascular events (death, myocardial
    infarction, and stroke) or stent thrombosis compared to
    extensive metabolizers.”
    Regarding genetic testing, the 2009 label explained that
    “[p]harmacogenetic testing can identify genotypes associated
    with variability in CYP2C19 activity.”
    (3) 2009-2010
    Following the May 2009 label update, Defendants and the FDA
    discussed whether the information should be put in a black box
    14
    The May 2009 version of the “Pharmogenetics” section stated:
    “diminished antiplatelet responses to clopidogrel have been described . . .
    in 21 reported studies,” and that “[t]he relative difference in antiplatelet
    response between genotype groups . . . is typically greater than 30%.”
    20
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    warning — the most prominent type of warning on a drug label.
    The defendant companies told the FDA that Plavix’s
    “labeling adequately describes the safety and efficacy of
    clopidogrel and that a boxed warning [was] not necessary at this
    time.”
    Ultimately, the FDA decided to put the CYP2C19 information
    in a black box warning in 2010.        Like the May 2009 label, the
    black box included language stating that poor metabolizers
    taking Plavix are more likely to have adverse cardiac events on
    the drug than non-poor responders. 15
    iii.    After the 2010 Black Box Label
    In the first half of the 2010s, several research articles
    called into question the link between CYP2C19 genotype and
    clinical outcomes identified by the December 2008 Mega study. 16,17
    15    The 2010 Black Box label:
    16    In 2010, Paré et al. published a study that used genomic data collected
    in connection with two of Defendants’ big trials. At trial, the companies’
    21
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Others appeared to validate the Mega study’s findings.
    One question the research raised was whether CYP2C19 loss-
    of-function alleles were related to one particular adverse
    outcome: blood clots blocking stents (stent thrombosis).
    In a 2015 meta-meta-analysis, Osnabrugge et al. looked at
    11 meta-analyses.       They found a statistically significant
    relationship between CYP2C19 loss-of-function alleles and stent
    thrombosis.
    But the Osnabrugge study also concluded that the 11
    studies’ results and conclusions were “discordant.”              It said the
    primary culprits of this disagreement were between study
    heterogeneity and publication bias.           And it concluded
    “[c]onfidence in the presence of an association is limited, and
    personalized antiplatelet management based on genotyping is not
    witness, Dr.   Roome, explained that Paré et al.’s article showed that “if you
    have genomic   polymorphisms with loss of function on the CYP2C19, you do not
    have a worse   outcome when you are treated by clopidogrel. You have an
    outcome that   is comparable to those patients with no genomic polymorphisms on
    CYP2C19.”
    Dr. Gurbel, the State’s witness, faulted Paré et al.’s study for
    excluding people with stents.
    17    In 2011, Holmes et al. published a meta-analysis that synthesized the
    results of 32 original research studies looking at whether CYP2C19 genotype
    could predict a person’s response to clopidogrel. Holmes et al.’s meta-
    analysis found that there was “no evidence for a significant association
    between CYP2C19 genotype and any important cardiovascular outcome.”
    Dr. Gurbel criticized Holmes et al.’s work for relying on studies like
    CURE and CHARISMA, which had heterogeneous study populations. By casting
    such a wide net, he said, the meta-analysis “dilute[d] the signal of the
    importance of *2 [carriage].” Dr. Gurbel testified that if you just looked
    at people who’d had stents put in their hearts, then “the totality of the
    evidence [was] overwhelming” that there was a link between CYP2C19 genotype
    and clinical outcomes.
    22
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    supported by the currently available evidence.”
    Osnabrugge’s analysis suggested a possible correlation
    between CYP2C19 and stent thrombosis that was worth further
    exploration.   Dr. Todd Seto, the medical director of the Center
    for Outcomes Research and Evaluation at Queen’s Medical Center,
    testified that the “difficulties” in the 11 meta-analyses
    prevented Osnabrugge et al. drawing definite conclusions from
    the results.
    Dr. Gurbel thought differently about Osnabrugge et al.’s
    findings.   Concerning the link between CYP2C19 genotype and risk
    of stent thrombosis, he declared the “totality of the
    evidence . . . for stent thrombosis,” was “irrefutable.”
    “There’s no argument against it.       I mean, you have 11 meta-
    analyses reporting the same thing.”
    In September 2016, the FDA removed the statement that
    CYP2C19 poor metabolizers have worse clinical outcomes on Plavix
    from the boxed warning. 18
    18   The 2016 Black Box label:
    23
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    b.   Suppressed research?
    The second question the trial focused on was whether
    defendant companies suppressed research into Plavix’s poor-
    responder issue to protect their profit margins.      The State used
    internal documents and emails from the companies to support its
    allegation.
    i.   Internal Company Documents
    First, the State pointed to the defendant companies’
    internal committee documents.    They argued these established
    that the companies avoided research that could make Plavix look
    bad.
    BMS and Sanofi have a jointly-staffed Plavix “Life Cycle
    Management” committee (LCM).    The LCM is tasked with “discussing
    all the new data as well as major trials that were ongoing and
    sponsored by the companies” and “considering and approving or
    rejecting local studies from affiliates around the world.”
    24
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The minutes from LCM meetings in January 2001, June 2001,
    and June 2002 reveal that Defendants declined to fund local
    studies into variability of response to aspirin.
    The minutes from 2001 reflect that the companies were
    concerned the studies into variability of response to aspirin
    might “lead to a similar trial on clopidogrel resistance.”       The
    June 2002 meeting minutes reflected that Defendants were
    continuing to refuse funding research into this area because it
    could lead to a “restrictive positioning of clopidogrel and
    could open the door to ‘clopidogrel nonresponders.’”
    Another document summarizing the LCM’s activities in 2002
    indicated that the committee rejected studies about aspirin
    nonresponsiveness because “it could lead to the same questions
    about clopidogrel and because the commercial sensitivity and
    science of studies in this field is being assessed at a
    corporate level first.”
    The June 2003 LCM meeting minutes noted the increase in
    publications concerning “[v]ariability of response with
    clopidogrel.”    They identified “[t]hreats for clopidogrel,”
    related to variability, including “[p]otential threats for
    future sales.”
    Then the LCM outlined an “action plan” in 2003 concerning
    “clopidogrel response variability.”    The first item on the
    25
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    action plan was a meta-analysis which would be done exclusively
    with already-collected data.
    At trial, Dr. Dominique Roome, a Sanofi scientist who
    worked on Plavix-related issues from 1999 to 2011, conceded that
    their action plan did not include plans to conduct a large-scale
    clinical trial on the relationship between CYP2C19 genotype and
    clinical outcomes; but she explained this omission by saying
    that the issue of CYP2C19 poor metabolizers “wasn’t even a
    question that was being discussed or debated in the scientific
    literature at that point.”
    ii.   Internal Emails
    The State also presented internal emails from the early and
    mid-2000s to demonstrate the companies’ reluctance to engage in
    aspirin or clopidogrel-resistance studies.
    In May 2000, a BMS researcher wrote his colleagues to
    propose a small, clinical trial “comparing the response of
    blacks vs. whites on ADP-induced platelet aggregation.”      A
    colleague recommended holding off on the study to see what
    questions the FDA would ask, noting that the “low number of
    black people” was not an issue for the FDA in the earlier CAPRIE
    study.   He added that “[t]he problem is that, given the
    variability of the test, we always run the risk to show a
    difference in a pharmacology study . . . and then we really are
    in trouble.”   A counterpart at Sanofi agreed the proposed study
    26
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    “could bear a significant risk” and suggested waiting to see if
    the FDA would bring it up.
    In response to another proposed study on aspirin resistance
    in August 2002, a BMS scientist recounted that “Sanofi hs [sic]
    generally been ‘down’ on suggestions to study ASA [aspirin]
    resistance, because they are afraid that ‘clopidogrel
    resistance’ is right behind.”      He later wrote in a separate
    email:
    In my opinion, [Sanofi]’s/our reluctance to go down the
    path toward documentation of clopidogrel resistance is
    understandable, but it will catch up with us and perhaps be
    an unpleasant and costly surprise when others document it
    without asking our permission to do so.
    In June 2003, BMS employees forwarded and discussed Dr.
    Gurbel’s recently-published article on Plavix non-
    responsiveness.   See supra Section II.B.2.a.ii.(1).
    Three emails about Dr. Gurbel’s article were presented at
    trial.
    In the first, a BMS researcher wrote that he “view[ed] the
    paper with mixed feelings.”     He thought some of the data
    presented were “very positive and encouraging” but also noted
    that he had “received zero response internally” when he had
    asked for information on Plavix non-responders.
    In the second email, the Vice President of U.S. Marketing
    for Plavix at the time shared the article and wrote that “BMS
    U.S. has had difficulty mobilizing the LCM to address the
    27
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    importance of understanding Plavix resistance through our data
    and proactive research.”
    In the third email, the BMS Vice President for the “Sanofi
    Alliance” at the time wrote: “Sanofi had an in-house meeting on
    aspirin resistance in January and presented their data at the
    January LCM meeting.   However, Sanofi remains adverse [sic] to
    doing any further work on either aspirin or clopidogrel
    resistance because of the potential negative marketing
    implications.”
    In 2005, the defendant companies determined at a meeting
    that “[a]dditional studies” were needed on the variability of
    platelet response issue and suggested using “small trials to
    help [Defendants] ‘shape the debate.’”
    In 2006, the defendant companies discussed variability
    of platelet response during an advisory board meeting.
    They concluded that while some researchers believed that
    variability corresponded with “clinical events,” others
    disputed this relationship.
    c.     Consumer harm?
    The last question was whether defendant companies’ acts or
    practices harmed consumers.    The evidence concerned contemporary
    understandings of (1) whether CYP2C19 genotype is linked to
    adverse clinical outcomes and (2) whether non-White
    28
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    (particularly Asian) patients on Plavix are more likely to
    receive little or no benefit from the drug.
    i.    Clinical Outcomes
    The State sought to support its theory that poor responders
    taking Plavix were at a higher risk of adverse clinical outcomes
    like heart attacks, strokes, or death.          But this link is
    unclear.
    In 2019, the State’s witness, Dr. Gurbel, wrote that the
    link between poor responders and “major adverse cardiovascular
    events” on Plavix “remains controversial.” 19         At trial, he
    emphasized that while the link between major adverse
    cardiovascular events is not clear, he was “100 percent certain”
    that a link between adverse events and poor response exists.
    Dr. Laura Plunkett, the State’s regulatory and pharmacology
    expert, agreed with Dr. Gurbel.        She testified that “people that
    can’t metabolize the drug, poor metabolizers, are at an
    increased risk of experiencing heart attacks and strokes.”               Dr.
    Plunkett elaborated on why poor responders are at an increased
    risk:
    19   In an April 2010 editorial, Dr. Gurbel also wrote that:
    no single study has demonstrated a conclusive link between
    the presence of a loss-of function genetic polymorphism,
    suboptimal clopidogrel active metabolite generation
    (pharmacokinetic measurement), decreased clopidogrel
    responsiveness (pharmacodynamic measurement), and adverse
    clinical outcomes.
    29
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    if [poor responders] don’t activate [Plavix], they can’t
    get the benefit. And don’t forget this is a drug that’s
    being given to reduce the risk of life-threatening events
    -- heart attacks and strokes. So if you don’t activate it
    and you’re giving the drug to prevent that -- those events,
    then you’re going to be at increased risk, because
    obviously without the drug there, you can’t get the
    benefit.
    Dr. Gurbel and Dr. Plunkett didn’t think that poor
    responders were more likely to have adverse outcomes on Plavix
    because the drug was actively harming them.         They thought,
    rather, that for those who didn’t activate the drug at all, it
    was effectively a “placebo.”
    In response, the defendant companies focused on the
    difference between patients unable to metabolize the drug at all
    versus those who had a reduced but non-zero response to Plavix.
    Dr. Seto testified that even a patient with two CYP2C19
    loss-of-function alleles would still get some benefit from
    Plavix: “there are papers that have shown benefit in patients,
    including those who are poor metabolizers.”
    Dr. de Morais, the scientist who in 1994 identified the
    genetic mutation that causes poor responsiveness in CYP2C19,
    testified.   She explained that CYP2C19 poor responders may still
    metabolize Plavix because “CYP2C19 is not the only enzyme.
    There are other enzymes that form the active metabolite.”           These
    other enzymes, she said “will pick up the tab [and metabolize]”
    Plavix if the CYP2C19 enzyme can’t.
    30
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Adding to this, Dr. de Morais expounded on a “very unique”
    active metabolite that’s produced when liver CYPs oxidize
    Plavix.   Even for poor responders, patients can receive clinical
    benefits from Plavix, because the active metabolite forms a
    long-lasting, stable bond with blood platelets.      This bond makes
    the platelets slippery so they cannot easily form a clot and
    stays slippery for a “couple of days or [a] week or so” before
    it’s excreted from the body.
    ii.    Ethnicity and poor responsiveness
    The State also attempted to show that Asian patients faced
    a greater risk of adverse effects on Plavix.
    There was no dispute that Asians are more likely to carry
    the *2 or *3 CYP2C19 alleles than Whites.     Dr. Gurbel elaborated
    that Asians have a 15% chance of carrying two loss-of-function
    alleles and a 50% chance of carrying one.
    But the parties disagreed about whether Asian patients were
    likely to have worse outcomes on Plavix than White patients.
    The defendant companies maintained that the drug worked
    for Asian patients.   Dr. Seto testified that a 2005 study
    conducted at Queen’s Medical Center found that ethnicity did not
    appear to affect the success rate or complication rate of
    procedures like stenting or angioplasty.     Dr. Seto said the
    study confirmed that patients who were getting clopidogrel,
    “including Asians and our Pacific Islander patients,” did fine.
    31
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    For the State, Dr. Gurbel testified that Plavix was
    demonstrably less-effective for Asian patients.      He compared the
    results of the CURE clinical trial (which had mostly White
    patients) with the COMMIT clinical trial (which had exclusively
    Chinese patients).      He pointed out that Plavix had only a 9%
    risk reduction effect for the Chinese participants in the COMMIT
    trial, less than half of the 20% risk reduction shown in CURE.
    Thus, he reasoned, the COMMIT trial showed that Plavix was less
    effective for Chinese patients.
    In response, Dr. Seto disagreed that the CURE and COMMIT
    studies – which used different methodologies – showed a reduced
    effectiveness in one group versus another.      He testified that it
    was not possible to isolate if race or ethnicity was connected
    to any supposed difference in the results.      He further noted
    that the 2016 American College of Cardiology/American Heart
    Association (ACC/AHA) guidelines recommend Plavix as an
    antiplatelet without any regard to patients’ race or genetics.
    And that the guidelines recommend against routine genetic
    testing even for patients of Asian or Pacific Island descent.
    3.      FOF-COLs
    In its Findings of Fact and Conclusions of Law, the court
    found that the companies had committed both deceptive and unfair
    acts.     First, it stated that the companies had misled consumers
    by not informing patients about the poor responder issue from
    32
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    the beginning.     Second, the court determined that the companies
    engaged in a pattern and practice of suppressing inquiry into
    variability of response for financial reasons.           Third, the court
    decided that the defendant companies’ actions harmed Hawaiʻi
    consumers.
    a.    Deceptive Acts by Omission
    First, the court focused on Plavix’s labeling, stating that
    the “facts presented show that Defendants had sufficient
    knowledge, technology, and ability to update the Plavix label
    from launch and continuing for many years.”
    The court listed various facts that Defendants knew at the
    time of Plavix’s launch.       It highlighted these findings: (1)
    Defendants’ internal reports revealing that the Cytochrome P450
    enzymes, including CYP2C19, were involved in Plavix’s
    metabolization; (2) Defendants’ 1998 meta-analysis finding that
    32.2% of patients had a reduced response to Plavix when one test
    was used; 20 (3) the CAPRIE clinical trial’s showing of a
    statistically significant difference in Plavix’s effectiveness
    for White patients as compared to non-White patients; (4) Dr. de
    Morais’ work showing that “CYP2C19 polymorphisms were found to
    be a 100% predictor of poor metabolizers (for S-
    20    In a footnote, the trial court “consider[ed] it significant that
    Defendants did not disclose their 1998 Meta-Analysis to the FDA until after
    [the] Gurbel study was published.” See supra Section II.B.2.a.ii(1).
    33
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    mephenytoin[ 21])”; (5) East Asians were “five-fold” more likely
    to have a variant of CYP2C19 that made them Plavix poor
    responders; and (6) a genetic test for CYP2C19 variations had
    existed for laboratory use since 1994.
    The court found that after Dr. Hulot’s 2006 study
    supporting the hypothesis that CYP2C19 polymorphisms contribute
    to Plavix variability of response “Defendants took no action to
    update Plavix’s label to inform prescribing physicians and
    patients about Plavix resistance” even though “it was already
    established that these CYP2C19 polymorphisms were more prevalent
    among certain Asian populations.”
    The court concluded the companies failed to use the
    information they had about Plavix’s variability of response to
    “try to warn the public or the FDA” about the poor responder
    issue or pursue information about Plavix’s bioactivation.
    b.    Suppressed and Avoided Research
    Second, the court faulted Defendants for avoiding any
    serious examination into CYPC219’s role in driving variability
    of response to Plavix.      It rejected Defendants’ claim that they
    had supported clinical trials looking into variability of
    response. 22
    21    Unlike Plavix, S-mephenytoin is a drug almost exclusively metabolized
    by CYP2C19.
    22    In rejecting this argument, the court relied on Dr. Gurbel’s testimony
    that Defendants “didn’t . . . I would say broadly, you know, [do] any
    34
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The court found the companies “evidenced a clear intent not
    to conduct or sponsor any research that might confirm the
    existence of and/or reason for ‘Plavix resistance’ or
    ‘Variability of Response’ to a patient’s race or other
    identifiable genetic factors.”
    It further noted that the companies had a duty to
    investigate why some patients had a diminished response to
    Plavix.   The court cited Dr. Plunkett’s testimony that
    pharmaceutical companies must continue to investigate potential
    issues with the drugs they sell: “under Section 21 CFR [§] 314,
    there are specific requirements for companies to perform this
    type of surveillance of their drugs and the literature . . . in
    order to understand whether or not there are risks out there” 23
    and that this affirmative behavior is “part of good
    pharmacovigilance practice.”
    The court also rejected Defendants’ claim that they “did
    not investigate the impact of CYP2C19 polymorphisms on Plavix
    meaningful research, no.” The court also cited Dr. Plunkett’s testimony that
    “I haven’t seen a large clinical trial that has been done by the company or
    anyone else of the power to be able to answer definitively those questions,
    and specifically for the individuals that carry two loss-of-function alleles,
    we haven’t completely defined that. No study has been done.”
    23    More specifically, 
    21 CFR §§ 314.80
     (Postmarketing reporting of adverse
    drug experiences) and 314.81 (Other postmarketing reports) impose a broad
    duty of surveillance. 
    21 CFR §§ 314.80
    (b) requires, for example, “prompt[]
    review [of] all adverse drug experience information obtained or otherwise
    received by the applicant from any source, foreign or domestic, including
    information derived from commercial marketing experience, postmarketing
    clinical investigations, postmarketing epidemiological/surveillance studies,
    reports in the scientific literature, and unpublished scientific papers.”
    35
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Variability of Response because they believed at the time of
    launch and for many years afterward” that CYP3A4 was the
    “primary means by which a patient’s body produced Plavix’s
    active metabolite.”   The court said it found “much more
    persuasive the words and actions reflected in Defendants’
    corporate records, and testimony consistent with them, which
    evidence a clear intent by Defendants to avoid any studies that
    might unearth negative information about Plavix.”
    The court said Defendants’ records showed that their
    aversion to certain variability of response research was “tied
    to concerns about the potential impact of adverse clinical trial
    results on sales of the drug.”
    The court made a series of factual findings concerning
    Defendants’ internal records.    For example, it referenced emails
    from 2000 where Defendants shot down a proposed study comparing
    clopidogrel response in Black versus White patients as risky.
    It then quoted a 2001 document showing that the LCM had rejected
    a proposed study on aspirin resistance because “it could lead to
    a similar trial on [Plavix] resistance.”     The court also cited
    two 2002 LCM documents reflecting the committee’s decision to
    reject aspirin studies “because they ‘could lead to the same
    questions about [Plavix],’ they ‘could open the door to
    “[Plavix] non-responders,”’ and because there was ‘no commercial
    interest’ in such studies.”
    36
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The court also emphasized how the companies’ behavior
    undermined their claim that they believed CYP3A4 primarily
    metabolized Plavix.   It pointed to a November 2005 meeting
    summary (after the COMMIT study was published) where Defendants
    observed that they could support “small trials” on the
    variability of platelet response issue that could help them
    “shape the debate.”
    c.     Consumer Harm
    Lastly, the court found that the companies’ behavior harmed
    consumers.
    The court relied on the label’s materiality to reach its
    conclusion.    It noted that boxed warnings are usually reserved
    “for serious warnings, particularly those that may lead to death
    or serious injury.”   In response to Defendants’ argument at
    trial that “the 2016 boxed warning deleted any reference to a
    causal relationship between CYP2C19 poor metabolizer status and
    clinical outcomes,” the court said that “since the boxed warning
    remains on the Plavix label, Defendants’ argument is
    unpersuasive.”
    The court found that poor responders to the drug “receive
    only partial benefit or risk reduction, which may be
    insufficient to prevent an adverse event.”     It cited to studies
    from the later 2000s showing “CYP2C19-based poor responsiveness
    to Plavix led to an increased risk of cardiac events . . . when
    37
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    compared to patients who were normal or intermediate
    responders.”    It also found that “the evidence presented at
    trial established that Defendants knew . . . at the time of
    [Plavix’s] launch . . . that Plavix patients who are poor
    metabolizers are likely at higher risk of a recurrent heart
    attack or stroke than those who are not poor metabolizers.”
    The court’s finding about the increased risk for
    cardiovascular events faced by CYP2C19 poor metabolizers
    underpinned its conclusions that Defendants’ omission was likely
    to mislead consumers.    This finding also partly supported the
    court’s unfair acts or practices ruling, in particular, that the
    defendant companies’ “conduct was substantially injurious to
    consumers.”    That finding, in turn, informed the court’s
    analysis of the “injury to the public” prong of its penalty
    calculation.
    The court did not explicitly find that Asian patients were
    exposed to a high risk of adverse cardiac outcomes while taking
    Plavix.   But it referenced the notion that Plavix doesn’t work
    as well for non-Whites in its analysis of the injuries inflicted
    on consumers.    For example, the court highlighted Dr. Gurbel’s
    testimony comparing the COMMIT and CURE clinical trials.      It
    detected “a statistically significant disparity in the number of
    adverse events suffered by non-[W]hite racial groups.”
    The court then linked Defendants’ awareness (from the
    38
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    CAPRIE clinical trial) that Plavix was less effective for non-
    Whites to their “intent not to conduct or sponsor any research
    that might confirm the existence of and/or reason for ‘Plavix
    resistance’ or ‘Variability of Response’ to a patient’s race or
    other identifiable genetic factors.”
    From this, the court concluded that the companies “took no
    action to update Plavix’s label to inform prescribing physicians
    and patients about Plavix resistance” in spite of the
    “established” fact that “CYP2C19 polymorphisms [leading to poor
    response] were more prevalent among certain Asian populations.”
    4.   Appeal
    Defendants appealed the circuit court’s judgment to the
    Intermediate Court of Appeals.    We granted the State’s petition
    for transfer to this court.
    On appeal, Defendants challenge nearly all the circuit
    court’s findings of fact and conclusions of law.
    Defendants contend the evidence showed they didn’t know
    about the CYP2C19 metabolization issue until the Mega study came
    out in December 2008.   So, they argue, there is nothing
    “deceptive” or “unfair” about their failure to update the Plavix
    label with poor responder information before then.
    Defendants stress that they investigated Plavix’s safety
    and efficacy throughout the 2000s, and they claim that they
    decided against funding certain studies into variability of
    39
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    response because of those studies’ size and design limitations,
    not because they were trying to protect their profits.
    Defendants also emphasize the lack of evidence showing the
    omission of the poor responder information from Plavix’s label
    injured anyone.    Even poor responders, Defendants assert, can
    benefit from Plavix.
    In addition to challenging the substance of the court’s
    holding, Defendants also raise procedural defenses.
    First, they argue that the State’s claims about Plavix’s
    FDA-approved label are barred by UDAP’s “safe harbor” provision,
    which exempts from UDAP “[c]onduct in compliance with the orders
    or rules of, or a statute administered by, a federal, state, or
    local governmental agency.”    HRS § 481A-5(a)(1) (2008).
    Defendants say that because the FDA approved Plavix’s label they
    are “in compliance” with the FDA’s regulations and exempt from
    liability under UDAP.
    Second, the companies claim that the State’s suit is time-
    barred by UDAP’s four-year statute of limitation.
    Third, they claim the State’s UDAP claims are preempted by
    the Federal Food, Drug, and Cosmetic Act (FDCA) because it would
    be “impossible” for the companies to comply with both the
    federal law on drug labeling and the duties imposed by Hawaiʻi
    law.
    40
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    III. DISCUSSION
    A.   No Procedural Bars to the State’s Claims
    First, we address the defendant companies’ procedural
    arguments.   Neither the UDAP’s safe harbor provision nor its
    statute of limitations bar the State’s claims.      The claims are
    also not preempted by federal law.
    1.   No Safe harbor
    The UDAP’s safe harbor provision does not block the State’s
    action.
    UDAP’s “safe harbor” exempts “[c]onduct in compliance with
    the orders or rules of, or a statute administered by, a federal,
    state, or local governmental agency.”     HRS § 481A-5(a)(1).
    Courts interpreting safe harbor provisions often do so
    narrowly, holding they bar only conduct which is not
    specifically allowed or required by another authority.      See
    Showpiece Homes Corp. v. Assurance Co. of Am., 
    38 P.3d 47
    , 56
    (Colo. 2001) (explaining that “[c]onduct amounting to deceptive
    or unfair trade practices . . . would not appear to be ‘in
    compliance’ with other laws” where it was not specifically
    authorized by those laws).
    The FDA did not issue the companies a special dispensation
    absolving them of any state-law duties they may have (above and
    beyond their obligations under federal law) to update the Plavix
    label as the relevant science evolves.     The FDA’s approval of
    41
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Plavix’s label does not confer the agency’s imprimatur on the
    companies’ decision not to add information about variability of
    response to its warnings before 2009.     And Defendants have not
    pointed to any federal statutes specifically authorizing the
    omissions and conduct the State alleges violates the UDAP.
    This is not an old-fashioned false advertising consumer
    protection case.   The State’s allegations and the circuit
    court’s FOFs and COLs are concerned with Defendants’ conduct,
    not only the contents of the Plavix label.     The State’s UDAP
    allegations also expressly involve Defendants’ approach to
    publicizing and investigating the variability of response issue.
    Defendants offer no explanation of why UDAP’s safe harbor should
    bar the claims that, for instance, Defendants violated the law
    by failing to disclose the results of their 1998 meta-analysis
    to the public or by avoiding research on variability of response
    to protect their profits.
    Because there is no federal or state law, order, or rule
    expressly authorizing the omissions the State claims violated
    the UDAP, and because of the conduct-centric nature of the
    State’s allegations, we hold that the UDAP’s safe harbor
    provision does not bar the State’s claims.
    2.   No Statute of Limitations
    The State’s action is not time-barred.
    Under HRS § 657-1.5 (1993), the State is not subject to any
    42
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    limitations periods unless it is “specifically designated in
    such a statute as subject to the limitation period contained
    therein.”
    Defendants maintain that HRS § 480-24(b) (2008)
    “specifically designated” the State as subject to HRS § 480-
    24(a)’s four-year limitations period.         But it does not.
    A statute does not “specifically designate” the State as
    subject to its statute of limitations unless it clearly and
    unambiguously provides that its limitations period applies to
    the State.    HRS § 480-24(b) identifies three situations in which
    the State is exempted from subsection (a)’s statute of
    limitations. 24   But while those exemptions may imply that the
    24   HRS § 480-24(b) (2008) provides:
    (b) The following shall toll the time for commencement of
    actions by the State under this chapter if at any time:
    (1) Any cause of action arising under this chapter
    accrues against any person, the person is out of the
    State, the action may be commenced within the terms
    respectively limited, after the return of the person
    into the State, and if, after the cause of action has
    accrued, the person departs from and resides out of the
    State, the time of the person’s absence shall not be
    deemed or taken as any part of the time limited for the
    commencement of the action.
    (2) Any cause of action arising under this chapter
    accrues against any person, the person has petitioned
    for relief under the bankruptcy code, the time during
    which the bankruptcy case is pending shall not be deemed
    or taken as any part of the time limited for the
    commencement of the action.
    (3) Any cause of action arising under this chapter
    accrues against any person, there is a criminal action
    pending which arises out of the same occurrence, the
    time during which the criminal action is pending shall
    not be deemed or taken as any part of the time limited
    43
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    State is subject to HRS § 480-24(a)’s limitations period, they
    do not unambiguously and expressly state that HRS § 480-24(a)’s
    limitations period applies to the State.
    Under HRS § 657-1.5, then, the State is not subject to the
    limitations period contained in HRS § 480-24(a). 25
    3.    No Preemption
    Federal law does not preempt the State’s claims.
    The companies assert this case is one of implied conflict
    preemption, that is, Hawaiʻi law conflicts with or contradicts
    federal law.    See Rodrigues v. United Pub. Workers, AFSCME Local
    646, AFL-CIO, 135 Hawaiʻi 316, 323, 
    349 P.3d 1171
    , 1178 (2015)
    (defining “implied conflict preemption” as “when state law is in
    actual conflict with federal law.”) (citation omitted).             If “it
    is impossible for a private party to comply with both state and
    federal requirements,” then implied conflict preemption occurs.
    for the commencement of the action. As used in this
    paragraph, a criminal action is pending until its final
    adjudication in the trial court.
    25    The legislative history to the 2016 amendment repealing HRS § 480-24(b)
    supports this conclusion. The House bill that eventually became that
    amendment observed:
    In the context of claims brought by the State and its
    agencies pursuant to chapter 480 of the Hawaiʻi Revised
    Statutes, the Hawaiʻi legislature has never specifically
    designated the State or its agencies as being subject to
    any limitation period. Consequently, no limitation period
    can apply to actions brought by the State under chapter
    480, Hawaiʻi Revised Statutes.
    House Bill No. 2329, A Bill for an Act Relating to Consumer Protection.
    https://www.capitol.hawaii.gov/session2016/bills/HB2329_.pdf
    [https://perma.cc/C3FT-AHDF].
    44
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Hawaii Mgmt. All. Ass’n v. Ins. Comm’r, 106 Hawaiʻi 21, 30, 
    100 P.3d 952
    , 961 (2004) (cleaned up)).
    The companies argue there was no way they could have
    updated Plavix’s label to provide the warning the State says
    UDAP requires and at the same time comply with federal law.
    The Defendants overstate the differences between state and
    federal law.    The fact that state law imposes a greater duty to
    warn on drug makers than the FDA, does not give rise to implied
    conflict preemption. 26     On the other hand, if a drug maker cannot
    comply with both the labeling duties imposed by the FDA and its
    duties under state law, “federal law controls and . . . state-
    law tort claims must be dismissed.”         Guilbeau v. Pfizer Inc.,
    
    880 F.3d 304
    , 310 (7th Cir. 2018).
    Generally, drug manufacturers only update their products’
    labels once the FDA has approved a supplemental application.
    But under the agency’s CBE regulation:
    if a manufacturer is changing a label to “add or strengthen
    a contraindication, warning, precaution, or adverse
    reaction” or to “add or strengthen an instruction about
    dosage and administration that is intended to increase the
    safe use of the drug product,” it may make the labeling
    26    See Motus v. Pfizer Inc., 
    127 F. Supp. 2d 1085
    , 1092 (C.D. Cal. 2000)
    (“[M]ost courts have found that FDA regulations as to design and warning
    standards are minimum standards which do not preempt state law . . . failure
    to warn claims.”); Wells v. Ortho Pharm. Corp., 
    788 F.2d 741
    , 746 (11th Cir.
    1986) (“An FDA determination that a warning is not necessary may be
    sufficient for federal regulatory purposes but still not be sufficient for
    state tort law purposes.”); Hill v. Searle Lab’ys, a Div. of Searle Parms.,
    Inc., 
    884 F.2d 1064
    , 1068 (8th Cir. 1989) (“FDA approval is not a shield to
    liability. . . . FDA regulations are generally minimal standards of conduct
    unless Congress intended to preempt common law, which Congress has not done
    in this area.”).
    45
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    change upon filing its supplemental application with the
    FDA; it need not wait for FDA approval.
    Wyeth v. Levine, 
    555 U.S. 555
    , 568 (2009) (quoting 
    21 CFR §§ 314.70
    (c)(6)(iii)(A), (C)).
    In Wyeth, the Supreme Court said that the maker of a
    prescription drug could establish that it was impossible for it
    to comply with both state law and the FDCA with “clear evidence
    that the FDA would not have approved a change to [the brand name
    drug’s] label” required by state law.         
    Id. at 571
    .     “Clear
    evidence” that the FDA would not have approved a change requires
    a showing that the drug maker “fully informed the FDA of the
    justifications for the warning required by state law and that
    the FDA, in turn, informed the drug manufacturer that the FDA
    would not approve changing the drug’s label to include that
    warning.” 27   Merck Sharp & Dohme Corp. v. Albrecht, 
    139 S. Ct. 1668
    , 1678 (2019).
    Here, Defendants have not provided “clear evidence” that
    the FDA would have rejected an earlier label-update proposal.
    In fact, as the State points out, the record shows that the FDA
    eventually put information about the poor responder issue in a
    27    The drug maker need not show that the FDA formally rejected the
    proposed label change, just that it would have rejected it had it been
    sought. See In re Zofran (Ondansetron) Prod. Liab. Litig., 
    541 F. Supp. 3d 164
    , 203 (D. Mass. 2021) (“Multiple courts have found [conflict] preemption
    where the manufacturer had not requested the precise warning sought by the
    plaintiffs when the FDA had nonetheless made it clear that it would not
    accept that label change.”); Seufert v. Merck Sharp & Dohme Corp., 
    187 F. Supp. 3d 1163
    , 1170 (S.D. Cal. 2016) (“[M]anufacturer submission of a
    proposed labeling change is relevant, but not dispositive, in determining
    whether a defendant can establish conflict preemption.”).
    46
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    black box warning on Plavix’s label.         It’s conceivable that the
    FDA would have rejected any pre-Mega study attempts to update
    Plavix’s label on the grounds that the CYP2C19 poor responder
    information wasn’t necessarily clinically relevant.            But there’s
    no “clear evidence” that would have happened.
    Defendants’ contention that they could not have used the
    CBE regulation to update Plavix’s label before December 2008
    because CBE-updates are only allowed when drug makers have “new
    information” about a drug is unconvincing.          Wyeth considered -
    and rejected - the drug maker’s similar argument that it could
    not have used the CBE regulation to update its label with a
    warning required by state law because it did not have “newly
    acquired information” about its product. 28         The FDA’s definition
    of “‘newly acquired information’ is not limited to new data, but
    also encompasses ‘new analyses of previously submitted data.’”
    Wyeth, 
    555 U.S. at 569
     (citation omitted).
    The FDA’s expansive definition of “newly acquired
    information” 29 drowns Defendants’ preemption claim.          If, as the
    28    The Court explained that this broad definition of newly acquired
    information “accounts for the fact that risk information accumulates over
    time and that the same data may take on a different meaning in light of
    subsequent developments.” Wyeth, 
    555 U.S. at 569
    .
    29    The definition of “newly acquired information” provided in 
    21 CFR § 314.3
    (b) is:
    Newly acquired information is data, analyses, or other
    information not previously submitted to the Agency, which
    may include (but is not limited to) data derived from new
    clinical studies, reports of adverse events, or new
    47
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    State alleges, Defendants knew enough about the poor responder
    issue to trigger a duty under state law to update the Plavix
    label, then they would also have enough “newly acquired
    information” to effectuate that update through the CBE
    regulations.
    Defendants have not established it would have been
    impossible under federal law for them to add information about
    the poor responder issue to the Plavix label.
    B.   Summary judgment on materiality
    We now turn to the circuit court’s summary judgment ruling
    on materiality.
    The defendant companies argue that the court erred by
    granting partial summary judgment to the State on materiality.
    They also argue the court made an “alternative” ruling that
    ignored the summary judgment framework.         We agree.
    We review a trial court’s grant of summary judgment de
    novo.   Umberger v. Dep’t of Land & Nat. Res., 140 Hawaiʻi 500,
    512, 
    403 P.3d 277
    , 289 (2017).       Because materiality is
    “ordinarily for the trier of fact,” summary judgment on this
    element is “often inappropriate.”        Courbat, 111 Hawaiʻi at 263,
    
    141 P.3d at 436
     (cleaned up).
    analyses of previously submitted data (e.g., meta-analyses)
    if the studies, events, or analyses reveal risks of a
    different type or greater severity or frequency than
    previously included in submissions to FDA.
    48
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Here, the summary judgment grant was inappropriate for two
    reasons.   First, the circuit court disregarded evidence that
    raised genuine factual disputes about the materiality of the
    information in the 2010 Black Box Warning.      Second, calling
    itself the “Ultimate Trier of Fact,” the court made an
    alternative ruling and weighed evidence before trial, finding
    materiality, and straying from the summary judgment framework.
    We vacate both the court’s “traditional” and “alternative”
    summary judgment rulings.
    1.    Disregarded Evidence
    Under UDAP, a representation or omission is considered
    material if it “involves information that is important to
    consumers and, hence, likely to affect their choice of, or
    conduct regarding, a product” — in this case, Plavix.      Courbat,
    111 Hawaiʻi at 262, 
    141 P.3d at 435
     (cleaned up).     The test is
    objective, not subjective.    
    Id.
        It considers the viewpoint of
    the “reasonable consumer, not the particular consumer.”      See
    Yokoyama v. Midland Nat’l Life Ins. Co., 
    594 F.3d 1087
    , 1092
    (9th Cir. 2010).
    Urging summary judgment, the State argued that the
    information placed in the 2010 boxed warning was material to
    consumers.   The State stressed that a black box warning is the
    most serious warning the FDA can require.      Both BMS and the FDA
    considered the information on this label “the most important
    49
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    information.”   It also presented eight survey findings from the
    defendant companies’ 40-doctor telephone survey on how the boxed
    warning impacted the doctors’ prescribing behavior.
    The defendant companies did not deny that black box
    warnings are important in the abstract.     Rather, they argued
    that in this case, no speculation was necessary about whether
    the label information relating to poor-responders was “likely”
    to affect doctors’ prescribing decisions.     There was already a
    decade of evidence about what Hawaiʻi doctors actually did in
    response to the label change: not much.
    Their expert testimony, the companies said, “uniformly
    demonstrates that the boxed warning did not affect [doctors’]
    prescriptions of Plavix.”   The companies stressed that the
    Hawaiʻi doctors said that their clinical practices were not
    impacted by the disclosure of information about CYP2C19 poor
    metabolizers.
    Dr. Todd Seto, for example, stated that even though 70
    percent of his patients are of Asian or Pacific Island descent,
    the black box warning hasn’t affected his practice.      He
    maintained that “nearly all” the angioplasty patients at Queen’s
    Medical Center in Honolulu take Plavix.     Dr. Seto also said that
    he was “not aware” of any physician at Queen’s who “conducts
    routine genetic testing before prescribing Plavix” to determine
    if someone is a poor responder.
    50
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The companies also pointed to evidence from the State’s
    public health journal: it recommended that Hawaiʻi doctors not
    change their prescribing practice based on the boxed warning and
    that genetic testing not be done.     Adding to that, State public
    health agencies reimburse for Plavix without regard to race or
    genotype and without requiring genetic testing.      Further, the
    companies said, Hawaiʻi Medicaid reimbursements of Plavix
    increased after the boxed warning, including for patients of
    most Asian ethnicities.
    Taken in the light most favorable to them, the companies
    argued, the black box warning did not change the medical
    community’s prescribing practices or genetic testing practices.
    They maintained that consumers continued to take Plavix despite
    the warning, raising a strong inference that the warning was not
    material to consumers.
    The circuit court disagreed.     It rejected the companies’
    materiality evidence, finding that when information relates to
    safety and health, there’s a presumption that it’s material.
    Since materiality is determined by an objective, patient-
    oriented test, evidence about the behavior of doctors could
    never create a genuine issue of material fact.      The court ruled
    that the defendant companies failed to overcome the materiality
    presumption.
    51
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The court erred.     First, it overstated the presumption of
    materiality.    Second, in refusing to consider any evidence about
    doctors’ prescribing behavior, the court misinterpreted the
    objective, patient-centered materiality test.
    The presumption of materiality that the court relied on
    comes from the deceptive advertising context.           See Novartis
    Corp. v. F.T.C., 
    223 F.3d 783
     (D.C. Cir. 2000); In re Thompson
    Med. Co., Inc., 
    104 F.T.C. 648
     (1984); In re Simeon Mgmt. Corp.,
    
    87 F.T.C. 1184
     (1976). 30
    A presumption of materiality does not end things.            It’s not
    “an inflexible rule that eliminates [the] need to look at
    materiality on a case-by-case basis.”         Thompson Med., 104 F.T.C.
    at 648 n.45.    Overcoming the presumption of materiality is “not
    a high hurdle.”     In re Novartis Corp., 
    127 F.T.C. 580
    , 686
    (1999).   Defendants may always counter the presumption with
    extrinsic evidence, including “expert testimony, consumer
    research, and evidence of how the networks and other expert
    bodies interpreted the advertisements.”          Thompson Med., 104
    F.T.C. at 24.
    The State’s materiality argument is ultimately one from
    intuition – the intuition that something the FDA considers very
    30    The State only cited Novartis Corp. v. F.T.C. for its presumption of
    materiality argument. And the court cited only one case that concerned an
    omission, rather than affirmative deception. It involved a company that
    advertised its product as medical but did not tell consumers the product was
    not FDA-approved. In re Simeon Mgmt., 
    87 F.T.C. 1184
    . This case did not
    mention a presumption of materiality.
    52
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    important for consumers to see must be material to those
    consumers.
    But materiality is about what consumers do, not what the
    FDA thinks.   See In re ConAgra Foods, Inc., 
    90 F. Supp. 3d 919
    ,
    1020 (C.D. Cal. 2015) (in misleading marketing case the
    “relevant question” was not whether the FDA requires that GMO
    food be labeled non-natural, but rather, how a “reasonable
    consumer” would have understood the term “100% Natural” and
    whether it would have been “material to [their] purchasing
    decision”).   If the companies are able to present evidence that
    the information did not, in fact, change consumer behavior, they
    are entitled to do so.
    Nor are the companies’ statements that they considered the
    label information “important” a slam-dunk for the State.
    Because the standard is whether the information is material to a
    reasonable consumer, not the defendants.     See Courbat, 111
    Hawaiʻi at 262, 
    141 P.3d at 435
    ; see also In re McCormick & Co.,
    Inc., Pepper Products Mktg. & Sales Practices Litig., 
    422 F. Supp. 3d 194
    , 250 (D.D.C. 2019) (observing that “evidence of a
    defendant’s opinion as to materiality is not an adequate
    substitute for extrinsic evidence.”).
    In short, the circle of what the FDA and the companies
    consider “important” may not wholly overlap with the circle of
    what consumers consider “material” to their decisions.
    53
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The same can be said for what doctors consider important.
    But while the prescribing decisions of doctors are not
    synonymous with consumer behavior, they are certainly not
    irrelevant to it.
    The reality is that patients do not operate in a vacuum
    when making decisions about prescription drugs.      Objectively
    reasonable patients may rely on their doctors to help them make
    sense of drug labels.   See In re Reglan Litig., 
    142 A.3d 725
    ,
    738 n.8 (N.J. 2016) (“While the drug labels are initially
    disseminated to doctors and pharmacists, they, in turn, inform
    their patients, passing the warnings on to consumers.”).
    So, while patients and doctors cannot be conflated, the
    testimony of prescribing doctors also cannot be completely
    written off.   The fact that cardiologists in Hawaiʻi continued to
    prescribe Plavix to patients of all ethnicities even after the
    introduction of the black box warning bore on whether a
    “reasonable” patient would choose to purchase the drug.      The
    circuit court erred by shutting out this category of evidence
    entirely.
    The substantial evidence and testimony the defendant
    companies mustered that Hawaiʻi doctors did not change their
    Plavix prescribing practices after the placement of the label
    and did not recommend genetic testing to patients was enough to
    54
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    create a genuine dispute of material fact on materiality.       To
    hold otherwise was error.
    2.    Alternative Ruling
    The circuit court gave a back-up explanation for granting
    the State’s partial summary judgment motion.     This alternative
    ruling involved the court weighing the evidence as if it were
    trying the case.    The court felt “confident” it “would reach the
    same conclusion” if the materiality issue were presented at
    trial.    So it ruled on materiality at the summary judgment
    stage, disregarding the summary judgment framework: “When ruling
    on summary judgment prior to a bench trial — as here — the court
    need not resolve inferences in favor of the non-moving party.”
    That is not how summary judgment works.     A court must
    consider the evidence “in the light most favorable to the non-
    moving party” at summary judgment.    Ralston v. Yim, 129 Hawaiʻi
    46, 56, 
    292 P.3d 1276
    , 1286 (2013) (cleaned up).      The moving
    party bears the burden of persuasion.     Yoneda v. Tom, 110 Hawaiʻi
    367, 384, 
    133 P.3d 796
    , 813 (2006).    To prevail, the moving
    party must demonstrate that there’s no genuine dispute about the
    material facts and the “undisputed facts” show the court should
    grant summary judgment as a matter of law.     
    Id.
     (citing Lee v.
    Puamana Cmty. Ass’n, 109 Hawaiʻi 561, 567, 
    128 P.3d 874
    , 880
    (2006)).
    55
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Whether a motion for summary judgment is brought in a jury
    trial or a bench trial makes no difference.     A judge deciding a
    summary judgment motion may not fact-find, even if the matter is
    set for a for a bench trial.    See Anderson v. Liberty Lobby,
    Inc., 
    477 U.S. 242
    , 249 (1986) (“[A]t the summary judgment stage
    the judge’s function is not himself to weigh the evidence and
    determine the truth of the matter but to determine whether there
    is a genuine issue for trial.”)
    Summary judgment is no substitute for trial.      The record is
    thinner.   There’s no cross-examination.    The court has seen only
    a small snapshot of the case.    An improvident grant of summary
    judgment denies a party the chance to fully mount an offense or
    defense.
    That is why the summary judgment process has a safeguard –
    the inference in favor of the non-moving party.      Ralston, 129
    Hawaiʻi at 56, 
    292 P.3d at 1286
    ; see also Nolan v. Heald College,
    
    551 F.3d 1148
    , 1154 (9th Cir. 2009) (trial court that weighed
    evidence at the summary judgment stage “ignor[ed] the
    protections that summary judgment usually affords the non-moving
    party”).   Without this safeguard, summary judgment would end-run
    the trial right.
    The circuit court deviated from the normal summary judgment
    framework.   The court found a material fact – materiality -
    before trial, supporting its “alternative ruling” with a
    56
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    citation to TransWorld Airlines, Inc. v. Am. Coupon Exch., Inc.,
    
    913 F.2d 676
     (9th Cir. 1990), recommended by the State.       Quoting
    the Ninth Circuit, the court said: “where the ultimate fact in
    dispute is destined for decision by the court rather than by a
    jury, there is no reason why the court and the parties should go
    through the motions of a trial if the court will eventually end
    up deciding on the same record.”      TransWorld, 913 F.2d at 684.
    TransWorld did not prod trial judges to weigh facts at the
    summary judgment stage.   Rather, in TransWorld the court scolded
    the judge below for skipping to summary judgment on a “wholly
    inadequate” factual record.    Id. at 683 (“[W]e conclude that the
    record is wholly inadequate, and the district court’s own
    opinion is the most persuasive testimony to that inadequacy.”).
    TransWorld acknowledged that when a question was pure law,
    where trial would not alter the factual record, there is no need
    to “go through the motions of trial.”      Id. at 684.   But, the
    court stressed, “courts must not rush to dispose summarily of
    cases — especially novel, complex, or otherwise difficult cases
    of public importance — unless it is clear that more complete
    factual development could not possibly alter the outcome and
    that the credibility of the witnesses’ statements or testimony
    is not at issue.”   Id. at 684–85.
    57
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    For a case like this one – novel, complex, and of great
    public importance – a developed factual record is essential to a
    fair trial.
    Here, the court found the defendant companies’ evidence
    “weak and unpersuasive.”    It said that “even” if the Defendants
    presented other evidence, “this Court is convinced that if the
    issue of materiality were litigated at trial the Court would
    ultimately conclude that the information in the Black Box
    Warning is material.”
    Trial courts have no business factfinding at the summary
    judgment stage.   We vacate the court’s alternative ruling.
    C.   UDAP – Deceptive Acts or Practices
    The court’s grant of summary judgment on materiality
    reverberated throughout the trial.    Because the materiality
    ruling formed the basis of the court’s holding that the
    defendant companies committed deceptive acts or practices, we
    vacate this part of the holding.
    Materiality is an essential element of a UDAP deceptive
    acts violation.   See Courbat, 111 Hawaiʻi at 262, 
    141 P.3d at 435
    (To prove a deceptive act or practice under UDAP, a plaintiff
    must show “(1) a representation, omission, or practice that (2)
    is likely to mislead consumers acting reasonably under the
    circumstances where (3) the representation, omission, or
    practice is material.”)    When the court issued its findings of
    58
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    fact and conclusions of law, it remarked that it had “already
    determined that the information in the 2016 boxed warning was
    material.”    But we have vacated that determination.    Materiality
    is now an unproven element.    The deceptive acts holding based on
    it cannot stand.
    For deceptive acts liability, the court must also find that
    the omission in question was likely to mislead consumers.       In
    its decision, the court found that “the omission of this
    material information was likely to mislead consumers.”
    (Emphasis added.)    This phrasing suggests that the court found
    the omission likely to mislead consumers in part or in whole
    because it was an omission of material information.      This throws
    the other main element of deceptive acts liability into doubt as
    well.
    Lack of an essential element (or two) is enough to vacate a
    result.    But the materiality ruling marred the trial outcomes in
    other, more far-reaching ways.    In its summary judgment order,
    the court ruled that evidence of “what’s happening in Hawaiʻi,”
    such as “prescription practices and genetics testing practices”
    after the 2010 Black Box Warning could not be introduced at
    trial.    The court drew a thick line in the sand: it would not
    hear medical expert testimony on anything that happened after
    2010, when the FDA first placed its boxed warning on Plavix.
    59
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Based on its materiality ruling, the court granted a motion
    in limine by the State to substantially limit the testimony of
    Defendants’ main expert witnesses, three Hawaiʻi cardiologists.
    These doctors were not allowed to testify about “their own
    practices regarding use of Plavix” after 2010.      Nor could they
    provide any opinions based on “medical or scientific literature”
    that drew upon post-2010 data.
    Defendants had wanted to argue that the Plavix story didn’t
    end in 2010.   Hawaiʻi doctors continued to treat patients of all
    ethnic backgrounds with Plavix, guidelines continued to
    recommend Plavix treatment, and in 2016, the FDA walked back
    part of its 2010 warning, removing language that warned of worse
    clinical outcomes for CYP2C19 poor-responders.      But Defendants
    could not make this argument; their expert witnesses were not
    allowed to discuss any of it.
    At the heart of the State’s case is the notion that, for a
    large chunk of Hawaiʻi’s population, Plavix is a bad drug, little
    better than a placebo.   Bristol-Myers Squibb and Sanofi
    vehemently disagree.   But unlike the State, they did not have
    the chance to make their case fully at trial.     We therefore
    vacate the circuit court’s deceptive acts holding.
    D.   UDAP – Unfair Acts or Practices
    Unfair act UDAP claims are distinct from deceptive act UDAP
    claims.   To violate HRS § 480-2, a plaintiff may show that an
    60
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    act or practice is deceptive or unfair.     See Bronster v. U.S.
    Steel Corp., 82 Hawaiʻi 32, 50-51, 
    919 P.2d 294
    , 312-13 (1996)
    (jury instructions wrongly conflated deceptive acts and unfair
    acts under UDAP).    A practice is unfair if it (1) offended
    public policy, (2) was immoral, unethical, oppressive, or
    unscrupulous, or (3) substantially injured Hawaiʻi consumers.
    See Hungate v. Law Office of David B. Rosen, 139 Hawaiʻi 394,
    411, 
    391 P.3d 1
    , 18 (2017).
    The circuit court found that the defendant companies
    violated the UDAP in each unfair acts or practices way.
    We conclude that the court’s materiality ruling affected
    its unfair acts finding on “substantial injury.”      The State,
    however, proved separate and independent grounds to find the
    defendant companies’ conduct offended public policy and was
    immoral under UDAP.    These findings support the court’s unfair
    acts holding.
    1.   No Substantial Injury
    The Defendants argue that the court’s unfair acts holding
    must meet the same fate as its deceptive acts holding.      Because
    both were impermissibly tainted by the materiality ruling,
    neither can stand.
    The companies acknowledge, as they must, that materiality
    is not an element of unfair act claims.     But they maintain that
    the court’s premature materiality ruling prevented them from
    61
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    mounting a complete defense on their unfair acts or practice
    claim.   And they point to language in the court’s holding that
    assumed the materiality of the black box warning.
    We agree – up to a point.
    The circuit court found the companies’ conduct unfair by
    every possible measure: it was against public policy; it was
    immoral, unethical, and unscrupulous; and it was substantially
    injurious to consumers.
    The court’s misplaced materiality ruling played a part in
    some of these findings.   Most significantly, it impacted the
    court’s finding that the companies’ conduct substantially
    injured consumers.
    Substantial injury, more so than the other unfair prongs,
    focuses on consequences for consumers.     Defendants’ most basic
    argument against materiality – that in practice, the information
    in the black box did not matter and patients were not harmed by
    its absence – goes to substantial injury just as much as it goes
    to materiality.   And the evidence that Defendants wished to but
    could not introduce about what actually happened after 2010 is
    probative to the question of consumer injury.
    The court first found that consumers were injured because
    they were denied “the opportunity to consider whether to undergo
    genetic testing” to determine their response to Plavix.      At
    summary judgment, Defendants mustered evidence that Hawaiʻi
    62
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    hospitals and doctors do not currently perform genetic testing
    before prescribing Plavix.    If patients aren’t given genetic
    testing before taking Plavix now, Defendants argued, how were
    they harmed by not having genetic testing then?      This evidence
    and this argument were not tested at trial.      The court prevented
    the companies from introducing any evidence of medical practices
    after 2010, including genetic testing practices.
    Second, the court found that “patients with CYP2C19 loss-
    of-function alleles” were injured because they were deprived of
    “the opportunity to make informed decisions” about taking Plavix
    versus an alternative treatment.      For a lack of information to
    harm consumers, that information must be material to them.       It
    may well have been.   But because the court prematurely decided
    the materiality issue, findings of harm to consumers that hinge
    on that materiality also cannot stand.
    The court similarly found that patients were harmed because
    they could not “give informed consent to their treatment.”       This
    more broadly-phrased restatement of the court’s second finding
    fails for the same reason.
    Lastly, the court found that the defendant companies harmed
    “an indeterminate number” of patients who were deprived of the
    “intended risk reduction [they] were relying on Plavix to
    provide.”   This holding also rests on a chain of assumptions
    that the materiality ruling prevented the Defendants from
    63
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    contesting.   Namely, Defendants were foreclosed from arguing
    that if doctors do not currently test patients for CYP2C19
    alleles before prescribing and still prescribe Plavix regularly
    across ethnic groups, it is reasonable to infer that the medical
    community thinks Plavix provides adequate risk reduction.
    Doctor testimony on their current practice is plainly relevant
    to the question of whether a drug substantially injures patients
    by providing lower risk reduction, but the court’s materiality
    ruling effectively barred that testimony.
    Materiality mattered for each of the court’s substantial
    injury findings.   So we throw out that portion of the court’s
    unfair act holding.
    2.   Hawaiʻi Unfair Acts or Practices Law
    Substantial injury is out.    Under the Federal Trade
    Commission Act – the original inspiration for UDAP - this would
    be the end of the matter: no substantial injury, no unfair acts
    claim.
    But under Hawaiʻi law, the State didn’t need to run the
    table on unfair conduct.   Our UDAP caselaw does not require a
    plaintiff to prove all three prongs of unfair acts.      Rather,
    “[a] practice may be unfair because of the degree to which it
    meets one of the criteria or because to a lesser extent it meets
    all three.”   Hungate, 139 Hawaiʻi at 411, 
    391 P.3d at 18
     (quoting
    64
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    Kapunakea Partners v. Equilon Enters., LLC, 
    679 F. Supp. 2d 1203
    , 1210 (D. Haw. 2009)).
    This conflicts with the federal approach.          Congress amended
    the FTC Act in 1994.      Now, plaintiffs suing under the FTC Act
    must prove substantial injury (and more) for an unfair acts
    claim. 31   See LabMD, Inc. v. Fed. Trade Comm’n, 
    894 F.3d 1221
    ,
    1226 n.10 (11th Cir. 2018) (explaining that “for an act or
    practice to be unfair, the act or practice [1] causes or is
    likely to cause substantial injury to consumers [2] which is not
    reasonably avoidable by consumers themselves and [3] not
    outweighed by countervailing benefits to consumers or to
    competition.”) (quoting 
    15 U.S.C. § 45
    (n)) (cleaned up)).
    When interpreting the UDAP, we give “due consideration to
    the rules, regulations, and decisions of the Federal Trade
    Commission and the federal courts interpreting section 5(a)(1)
    of the Federal Trade Commission Act (15 U.S.C. [§] 45(a)(1)), as
    from time to time amended.”       HRS § 480-2(b).      But no one – not
    31    
    15 U.S.C. § 45
    (n) (2006) reads:
    The Commission shall have no authority under this section
    or section 57a of this title to declare unlawful an act or
    practice on the grounds that such act or practice is unfair
    unless the act or practice causes or is likely to cause
    substantial injury to consumers which is not reasonably
    avoidable by consumers themselves and not outweighed by
    countervailing benefits to consumers or to competition. In
    determining whether an act or practice is unfair, the
    Commission may consider established public policies as
    evidence to be considered with all other evidence. Such
    public policy considerations may not serve as a primary
    basis for such determination.
    (Emphases added.)
    65
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    the State, nor the defendant companies – raised the 1994 FTC Act
    amendment.   (Nor apparently did the parties in our earlier UDAP
    cases.)   Everyone operated under the assumption that the federal
    changes did not matter, and the State could win without proving
    substantial injury.   This assumption must remain.
    We turn to a separate issue that the circuit court
    spotlighted: an incongruity in this court’s treatment of UDAP
    unfair acts or practices suits.
    The circuit court pointed out that despite Hungate’s “meets
    one of the criteria” directive, that case also said “[a]
    practice is unfair when it [1] offends established public policy
    and [2] when the practice is immoral, unethical, oppressive,
    unscrupulous or [3] substantially injurious to consumers.”       139
    Hawaiʻi at 411, 
    391 P.3d at 18
     (citation omitted) (emphases
    added).   This implied that UDAP plaintiffs must demonstrate
    public policy plus one of the other elements, while at the same
    time allowing any one element, alone, to suffice.
    We clarify Hawaiʻi’s unfair acts or practices UDAP test in
    one respect: meeting any one of the three criteria supports an
    unfair acts or practices UDAP claim.
    Our approach to unfair acts or practices traces to F.T.C.
    v. Sperry & Hutchinson Co., 
    405 U.S. 233
     (1972).      In Sperry, the
    Supreme Court ruled that the FTC Act gave the FTC broad powers
    to determine practices as unfair or deceptive, despite their
    66
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    effect on competition.      Sperry adopted factors the FTC had
    developed in the cigarette advertising context to determine
    whether a practice was unfair:
    (1) [W]hether the practice, without necessarily having been
    previously considered unlawful, offends public policy as it
    has been established by statutes, the common law, or
    otherwise—whether, in other words, it is within at least
    the penumbra of some common-law, statutory, or other
    established concept of unfairness; (2) whether it is
    immoral, unethical, oppressive, or unscrupulous; (3)
    whether it causes substantial injury to consumers . . .
    
    405 U.S. at
    244 n.5.      Sperry left open what combination of these
    factors would be sufficient to show unfair acts liability.
    In Spiegel, Inc. v. F.T.C., 
    540 F.2d 287
     (7th Cir. 1976),
    the Seventh Circuit took a “public policy plus” approach to the
    Sperry factors.     It inserted the disjunctive “or” between
    Sperry’s second and third criteria, holding that “A practice is
    unfair when it offends established public policy and when the
    practice is immoral, unethical, oppressive, unscrupulous or
    substantially injurious to consumers.”          
    Id. at 293
     (emphases
    added).
    Then, in Rosa v. Johnston, 
    3 Haw. App. 420
    , 427, 
    651 P.2d 1228
    , 1234 (1982), the Intermediate Court of Appeals adopted
    Spiegel’s rearrangement of Sperry.         Later, in the context of
    holding that deceptive and unfair are distinct under UDAP, we
    mentioned Rosa in passing and said that the ICA “properly”
    defined unfair acts.      Bronster, 82 Hawaiʻi at 51, 
    919 P.2d at 313
    .
    67
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    But Spiegel’s interpretation of Sperry was not the only
    one.    The FTC read Sperry to mean that “[a]ll three criteria do
    not need to be satisfied to support a finding of unfairness.       A
    practice may be unfair because of the degree to which it meets
    one of the criteria or because to a lesser extent it meets all
    three.”    Promulgation of Trade Regulation Rule and Statement of
    Basis and Purpose, Disclosure Requirements and Prohibitions
    Concerning Franchising and Business Opportunity Ventures, 
    43 Fed. Reg. 59614
    , 59635 (1978).
    The FTC’s reading worked for the United States District
    Court for the District of Hawaiʻi.     Kapunakea, 
    679 F. Supp. 2d at 1210
    .    Weighing in on HRS § 480-2, the district court referred
    to Rosa, Bronster, and Spiegel.    Id.   Then it returned to
    Sperry, noting that the Sperry test came straight from the FTC
    and that the FTC in 1978 interpreted the three factors to be
    disjunctive.    The district court followed the FTC’s approach.
    When we took up the unfair acts issue once more in Hungate,
    we approved Kapunakea’s reasoning: any one of the three criteria
    could constitute an unfair practice under HRS § 480-2.      139
    Hawaiʻi at 411, 
    391 P.3d at 18
    .    But Hungate inharmoniously
    retained the “and-or” language from Spiegel.     Hungate didn’t
    clarify whether the appropriate test was fully disjunctive.
    We interpret Hawaiʻi’s consumer protection law in a way that
    maximizes consumer protection.    The UDAP “was constructed in
    68
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    broad language in order to constitute a flexible tool to stop
    and prevent fraudulent, unfair or deceptive business practices
    for the protection of both consumers and honest
    business[people].”    Zanakis-Pico v. Cutter Dodge, Inc., 98
    Hawaiʻi 309, 317, 
    47 P.3d 1222
    , 1230 (2002) (citation omitted).
    The Spiegel approach does not reflect this breadth.       We
    conclude that a disjunctive reading of the Sperry factors best
    aligns with UDAP’s primary purpose - to protect consumers.
    Other states have reached the same conclusion.      See
    Cheshire Mortg. Serv., Inc. v. Montes, 
    612 A.2d 1130
    , 1143–44
    (Conn. 1992) (holding that under Sperry, “[a] practice may be
    unfair because of the degree to which it meets one of the
    criteria or because to a lesser extent it meets all three.”);
    see also Robinson v. Toyota Motor Credit Corp., 
    775 N.E.2d 951
    ,
    961 (Ill. 2002) (“[A]ll three of the criteria in Sperry do not
    need to be satisfied to support a finding of unfairness.”).
    3.   Separate, Independent Grounds for UDAP Liability
    Having clarified UDAP unfair acts law, all that remains is
    to apply it to the present case.
    The circuit court determined that the defendant companies’
    conduct violated each of the three elements for an unfair acts
    or practices claim.    Their conduct: (1) offended public policy;
    (2) was immoral, unethical, oppressive or unscrupulous; and (3)
    69
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    substantially injured Hawaiʻi consumers.         See Hungate, 139
    Hawaiʻi at 411, 
    391 P.3d at 18
    .
    The court’s materiality ruling knocked out its
    substantially injurious findings.         See supra.
    That error, however, is not enough for the companies to
    avoid liability.     The court determined that two separate types
    of unfair acts or practices occurred.         The first type focused on
    the black box label.      These findings rely on – and thus were
    tainted by - the materiality finding.         But the second type of
    conduct – suppressing research and inquiry into the drug for
    financial reasons – had no connection to the court’s materiality
    ruling.   The court’s findings about the companies suppressing
    inquiry into Plavix poor response have nothing to do with the
    black box label.     They have nothing to do with doctors’
    prescribing habits after 2010.        Rather, these findings have
    everything to do with defendant companies “burying their heads
    in the sand” over potential issues with a drug on the market.
    The court’s findings spoke to the other two elements of
    UDAP unfair acts claims.       The court found sufficient facts to
    support the State’s allegation that defendant companies’ conduct
    offended public policy 32 and was unethical.
    32    Defendant companies argue that materiality impacted the court’s public
    policy findings, pointing out that the court said: “Defendants’ failure to
    update the Plavix drug warning after learning of the safety risks posed to
    poor metabolizers offends this well-established public policy.” We agree
    with Defendants: this finding is only relevant if the black box label matters
    70
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    First, we turn to the court’s public policy findings.
    Public policy covers a broad range, from state and federal law,
    to common law, to Hawaiʻi policy.          See Hungate, 139 Hawaiʻi at
    411, 
    391 P.3d at 18
     (“[a] practice may be unfair if it offends
    public policy as it has been established by statutes, the common
    law, or otherwise.”)       (Cleaned up.)
    Pharmaceutical companies have a common law duty to warn
    consumers “when the risks of a particular drug become apparent.”
    Albrecht, 
    139 S. Ct. at 1677
    .
    The court-as-factfinder concluded that the companies aimed
    to avoid their common law duty by: “suppressing research and
    continuously and repeatedly failing to further investigate the
    risks of reduced platelet inhibition in poor metabolizers.”                  In
    its findings, the court determined that the companies knew -
    from the moment Plavix launched - about the diminished effects
    of Plavix in non-White populations.          It maintained that the
    companies did not volunteer this information to the FDA.              The
    court further found the companies avoided funding studies which
    could draw more attention to the variability of response, for
    instance, by rejecting a study on aspirin resistance because “it
    could lead to a similar trial on [Plavix] resistance.”
    to consumers.   The court’s materiality ruling foreclosed that evidentiary
    inquiry.
    But the court’s reference to the label formed only one part of the
    court’s public policy decision. The other public policy findings had no
    connection to the black box label or related evidence.
    71
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    The companies’ actions, the court found, set back the
    research into CYP2C19 by consciously, repeatedly, and actively
    avoiding the poor responder problem.         All this, according to the
    court, was to avoid “negative marketing implications” for
    Plavix.
    Preventing risks from becoming apparent for financial gain
    offends Hawaiʻi public policy.       Hawaiʻi law cannot incentivize
    drug companies to ignore safety risks in the hope that
    everything will turn out all right in the end.          Even if the drug
    proves to be safe, avoiding investigation into known safety
    issues in order to keep profits up offends public policy.            See,
    e.g., 
    21 CFR §§ 314.80
    , 314.81 (requiring a continuing duty of
    surveillance and post-marketing reporting to the FDA of adverse
    drug experiences).
    The court’s findings also animate its determination that
    the companies behaved in an “immoral, unethical, oppressive,
    unscrupulous” manner. 33    The court determined that the companies
    prioritized profits over patients: defendant companies “buried
    their heads in the sand” about the problems with Plavix to
    protect the corporate bottom line.        The court found the
    33    There is another difference between Hawaiʻi’s consumer protection law
    and federal law. The FTC scrapped Sperry’s second criteria long ago. In its
    1980 Unfairness Policy Statement, the FTC called the “immoral, unethical,
    oppressive, unscrupulous” features of an unfair act or practice “largely
    duplicative.” “Conduct that is truly unethical or unscrupulous,” the FTC
    continued, “will almost always injure consumers or violate public policy as
    well.” FTC Policy Statement on Unfairness. https://www.ftc.gov/legal-
    library/browse/ftc-policy-statement-unfairness [https://perma.cc/3VA6-JMFK].
    72
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    companies “continued to deny” the issues surrounding poor
    response to the drug despite evidence to the contrary, giving
    the impression that no one had any reason to be alarmed.      See
    Hawaii Cmty. Fed. Credit Union v. Keka, 94 Hawaiʻi 213, 229, 
    11 P.3d 1
    , 17 (2000) (describing conduct as unethical and
    unscrupulous when defendant attempted to convince a family to
    execute loan documents through false assurances about a lower
    interest rate).
    4.   No Clear Error in FOFs
    The defendant companies argue the court clearly erred in
    most of the elemental unfair acts and practice factual findings.
    We disagree.
    The trial court fulfilled its duty as fact-finder.      See In
    re ASK, 152 Hawaiʻi 123, 127, 
    522 P.3d 270
    , 274 (2022) (“Our view
    reflects a central feature of any trial: the fact-finder – judge
    or jury - finds facts, weighs and values those facts, and finds
    other facts, the facts of consequence.”).     The court weighed the
    trial evidence; it drew inferences; it made credibility
    determinations; it valued some testimony and evidence over other
    testimony and evidence.
    Clearly erroneous facts are either (1) not supported by
    substantial evidence in the record, Panoke v. Reef Dev. of
    Hawaii, Inc., 136 Hawaiʻi 448, 460, 
    363 P.3d 296
    , 308 (2015) or
    (2) ones where “despite evidence to support the finding, the
    73
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    appellate court is left with the definite and firm conviction
    that a mistake has been committed.”     Chun v. Bd. of Trs. of the
    Emps.’ Ret. Sys. of the State of Hawaiʻi, 106 Hawaiʻi 416, 430,
    
    106 P.3d 339
    , 353 (2005) (cleaned up).     The circuit court’s
    findings do not leave us with either conviction.
    The court made sufficient findings of fact that defendant
    companies’ conduct offended public policy and was immoral under
    UDAP.   The substantial injury findings drop because they were
    affected by the materiality ruling.     But the court’s findings as
    to the other two elements are uncoupled from that error.      These
    findings support the court’s unfair acts decision.      Thus, the
    court’s ruling that Defendants committed unfair acts or
    practices under UDAP stands.
    E.   Penalties
    Lastly, we turn to the penalties.     The defendant companies
    maintain that the court’s materiality ruling impaired its
    damages calculation.   We agree.
    We vacate the damage award and remand the penalty issue for
    determination after the deceptive acts question has been
    settled.
    The court based the penalty for violating UDAP on both
    deceptive and unfair acts.    But now, only the State’s unfair
    acts UDAP violation remains.    Any penalty for the deceptive acts
    claim cannot continue to stand pending a new trial.
    74
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    We find that the court’s heavy reliance on its materiality
    ruling to reach its penalties determination makes it necessary
    to remand the entire question of damages.     The court reasoned
    that the $834 million penalty was justified because Defendants
    had substantially injured the public.     Those injuries, the court
    explained, flowed from the fact that Defendants had denied
    patients material information.    The “injury to the public”
    paragraph in the court’s penalty award discussion uses the word
    “material” no fewer than three times.     The court relied on its
    materiality findings – and thus the deceptive acts UDAP claim –
    to calculate its penalty award.
    The per-prescription based penalty also shows the circuit
    court’s reliance on the materiality ruling.     This type of
    penalty only makes sense if the missing black box warning was
    material to consumers.   To illustrate this point, the court used
    the example of hanging an unlawful billboard versus sending
    thousands of unlawful mailers.    For the billboard, an
    appropriate penalty would count every day the billboard hangs;
    for the mailers, an appropriate penalty would count every mailer
    sent.   The circuit court thought this case was more like the
    mailer situation.   But this only fits if the omitted information
    was material to consumers, making it an injury each time they
    75
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    received the prescription without that information.           That is
    what the new trial will consider. 34
    The claim that Defendants engaged in unfair practices
    better fits the billboard example.        Here, the State’s claim
    focuses on the idea that Defendants suppressed research or
    failed to sufficiently investigate leads.         In these
    circumstances, an appropriate penalty would correlate more with
    the length of time the Defendants “buried their heads in the
    sand.”
    That the court landed on a per-prescription penalty reveals
    how crucial materiality was to the damage calculations.
    Because the penalty award relied on the court’s faulty
    materiality ruling, it must be vacated.         Only the claim that
    Defendants committed unfair acts or practices in violation of
    UDAP remains.    At the new trial, it may be that Defendants will
    be found to have committed deceptive acts as well, or found to
    have only committed unfair practices.         The nature of the UDAP
    violation will determine the proper penalty for that violation.
    Since the final penalty will be partially contingent on the
    result, the penalty determination should take place after the
    new trial, by the judge who conducts that trial.
    34    We are unpersuaded by the defendant companies’ arguments regarding
    “coercive” and “biased” treatment by the trial court. This case, however, is
    remanded to a new trial judge.
    76
    *** FOR PUBLICATION IN WEST’S HAWAI‘I REPORTS AND PACIFIC REPORTER ***
    IV.   CONCLUSION
    We vacate the circuit court’s grant of partial summary
    judgment on materiality, the court’s deceptive acts holding, and
    its penalty award.    The court’s unfair acts holding stands.      We
    remand only as to the deceptive acts and penalty issues.
    Neal Kumar Katyal                       /s/ Mark E. Recktenwald
    (Paul Alston, Claire Wong Black,
    /s/ Paula A. Nakayama
    Anand Agneshwar, Daniel S.
    Pariser, Katherine B. Wellington        /s/ Sabrina S. McKenna
    on the briefs)
    /s/ Todd W. Eddins
    for appellants
    Thomas C. Goldstein
    (L. Richard Fried, Jr., Patrick
    F. McTernan, Kimberly T. Guidry,
    Nicholas M. Mclean, Daniel
    Alberstone, Peter Klausner, Evan
    Zucker, Elizabeth Smiley,
    Catherine H. Dorsey on the
    briefs)
    for appellees
    77