Lales v. Wholesale Motors Company ( 2012 )


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  •   NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    NO. 28516
    IN THE INTERMEDIATE COURT OF APPEALS
    OF THE STATE OF HAWAI#I
    GERARD R. LALES, Plaintiff-Appellant,
    v.
    WHOLESALE MOTORS COMPANY, dba JN AUTOMOTIVE GROUP,
    JOHNNY MARTINEZ, and GARY MARXEN, SR.,
    Defendants-Appellees.
    APPEAL FROM THE CIRCUIT COURT OF THE FIRST CIRCUIT
    (CV. NO. 03-1-2415)
    MEMORANDUM OPINION
    (By: Nakamura, Chief Judge, and Foley and Fujise, JJ.)
    This case arises out of an employment discrimination
    lawsuit brought by Plaintiff-Appellant Gerald R. Lales (Lales).
    Lales filed a First Amended Complaint in the Circuit Court of the
    First Circuit (Circuit Court)1 against Defendants-Appellees
    Wholesale Motors Company, dba JN Automotive Group (JN), Johnny
    Martinez (Martinez), and Gary Marxen, Sr. (Marxen) (collectively,
    Defendants). Lales alleged, among other things, that during the
    course of his employment by JN as a car salesperson, he was
    harassed by derogatory comments about his French national origin
    and ancestry made by Martinez and Marxen and was later
    terminated, in retaliation for his complaints of discrimination.
    1
    The Honorable Randal K.O. Lee presided over the proceedings relevant
    to this appeal.
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    The First Amended Complaint asserted six causes of action (COA):
    (1) discriminatory acts towards Lales, in violation of Hawaii
    Revised Statutes (HRS) Chapter 3782 (COA 1); (2) retaliation for
    Lales's complaints of discrimination, in violation of HRS Chapter
    378 (COA 2); (3) breach of employment contract (COA 3); (4)
    termination of Lales after he complained of national origin
    harassment, in violation of public policy (COA 4); (5)
    discriminatory acts towards Lales, in violation of Section 703 of
    Title VII of the Civil Rights Act of 1964 (Title VII), 42 U.S.C.
    § 2000e-23 (COA 5); and (6) retaliation for Lales's opposing
    2
    At the time relevant to this case, HRS § 378-2 (Supp. 1999) provided
    in pertinent part:
    It shall be an unlawful discriminatory practice:
    (1)   Because of race, sex, sexual orientation, age,
    religion, color, ancestry, disability, marital status,
    or arrest and court record:
    (A)     For any employer to refuse to hire or employ or
    to bar or discharge from employment, or
    otherwise to discriminate against any individual
    in compensation or in the terms, conditions, or
    privileges of employment;
    . . .
    (2)   For any employer, labor organization, or employment
    agency to discharge, expel, or otherwise discriminate
    against any individual because the individual has
    opposed any practice forbidden by this part or has
    filed a complaint, testified, or assisted in any
    proceeding respecting the discriminatory practices
    prohibited under this part; [or]
    (3)   For any person whether an employer, employee, or not,
    to aid, abet, incite, compel, or coerce the doing of
    any of the discriminatory practices forbidden by this
    part, or to attempt to do so[.]
    3
    42 U.S.C. § 2000e-2(a)(1) states as follows:
    (a) Employer practices
    It shall be an unlawful employment practice for an employer--
    (1) to fail or refuse to hire or to discharge any
    individual, or otherwise to discriminate against any
    individual with respect to his compensation, terms,
    conditions, or privileges of employment, because of such
    individual's race, color, religion, sex, or national
    origin[.]
    2
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    harassment, in violation of Section 704(a) of Title VII, 42
    U.S.C. § 2000e-3(a)4 (COA 6). The Circuit Court granted summary
    judgment in favor of Martinez, Marxen, and JN on all COAs raised
    by Lales in the First Amended Complaint. The Circuit Court also
    found that the claims raised by Lales in his First Amended
    Complaint were frivolous and awarded attorney's fees of
    $149,667.85 and costs of $9,272.81 to Defendants.
    On appeal, Lales asserts that the Circuit Court: (1)
    abused its discretion in failing to recuse itself on the basis of
    bias or the appearance of bias; (2) erred in granting summary
    judgment in favor of Marxen on COAs 1 and 2; (3) erred in
    granting summary judgment in favor of JN on COAs 1, 2, 4, 5, and
    6; (4) erred in awarding attorney's fees and costs to Defendants;
    and (5) abused its discretion in denying Lales's post-judgment
    motions.
    For the reasons discussed below, we: (1) conclude that
    the Circuit Court did not err in failing to recuse itself; (2)
    vacate the Circuit Court's grant of summary judgment in favor of
    Marxen on COAs 1 and 2; (3) vacate the Circuit Court's grant of
    summary judgment in favor of JN on COAs 1, 2, 4, 5, and 6; (4)
    vacate the Circuit Court's award of attorney's fees and costs to
    Defendants; (5) conclude that it is unnecessary for us to
    separately address Lales's claim that the Circuit Court abused
    its discretion in denying his post-judgment motions; and (6)
    4
    42 U.S.C. § 2000e-3(a) states, in pertinent part, as follows:
    (a) Discrimination for making charges, testifying, assisting, or
    participating in enforcement proceedings
    It shall be an unlawful employment practice for an employer to
    discriminate against any of his employees or applicants for
    employment . . . because he has opposed any practice made an
    unlawful employment practice by this subchapter, or because he has
    made a charge, testified, assisted, or participated in any manner
    in an investigation, proceeding, or hearing under this subchapter.
    3
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    remand the case for further proceedings consistent with this
    Memorandum Opinion.5
    BACKGROUND6
    I.
    Lales was employed by JN as a car salesperson for
    almost a year before he was terminated. While employed by JN,
    Lales worked with Martinez, who was his sales manager and
    immediate supervisor for a period of time, and was supervised by
    Marxen, the General Sales Manager for JN.
    Lales received a termination notice, which stated that
    he was being terminated due to a "lack of production," and
    because he missed a "training meeting." Lales questioned Marxen
    about these reasons, and Marxen reconsidered and allowed Lales to
    continue working. However, the following day, Lales was again
    terminated for allegedly selling a car to a customer by falsely
    representing that it was equipped with air conditioning. The
    previously issued termination notice was modified by changing the
    date and adding the comment: "LIED TO CUSTOMER & THE USED CAR
    MANAGER. CAUSING US TO INSTALL AIR CONDITIONING."
    After his termination, Lales jointly filed a complaint
    alleging national origin discrimination and retaliation with the
    federal Equal Employment Opportunity Commission (EEOC) and the
    Hawai#i Civil Rights Commission (HCRC). As part of his
    5
    In the Circuit Court, Lales did not oppose the grant of summary
    judgment in favor of all Defendants on COA 3 for breach of employment contract
    and did not oppose the grant of summary judgment in favor of Martinez and
    Marxen on COAs 5 and 6 for claims under Title VII. On appeal, Lales does not
    challenge: (1) the Circuit Court's grant of summary judgment in favor of
    Martinez on all COAs; (2) the Circuit Court's grant of summary judgment in
    favor of Marxen on COAs 3 through 6; and (3) the Circuit Court's grant of
    summary judgment in favor of JN on COA 3. We affirm the Circuit Court's grant
    of summary judgment in favor of Martinez, Marxen, and JN on the COAs that
    Lales does not challenge on appeal; Lales has abandoned any challenge to these
    rulings by failing to contest them on appeal. See State v. Cummings, 101
    Hawai#i 139, 141 n.2, 
    63 P.3d 1109
    , 1111 n.2 (2003).
    6
    Because we must view the evidence in the light most favorable to the
    non-moving party in reviewing a trial court's decision on a motion for summary
    judgment, Kamaka v. Goodsill Anderson Quinn & Stifel, 117 Hawai#i 92, 104, 
    176 P.3d 91
    , 103 (2008), we present the evidence in the light most favorable to
    Lales.
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    complaint, Lales submitted a statement under penalty of perjury,
    in which he alleged, among other things, that Marxen "frequently
    referred to me as a '[F]rench bastard'[] and told me to go back
    to my country because America does not need French people[,]" and
    that Marxen told Martinez "'to go and kick the ass of that French
    bastard.'" According to Lales's statement, Martinez repeatedly
    harassed Lales by calling him "Frenchy" and telling him that
    "'the French are useless bastards'"; that despite his complaints
    about Martinez's discrimination and harassment, Lales was
    transferred to Martinez's sales team; and that Lales remained on
    Martinez's sales team for months before being allowed to transfer
    to a new sales team, despite protesting Martinez's continuing
    harassment and discrimination. Lales alleged that he was
    "discriminated against and harassed because of my national
    origin, French"; that he "worked in a hostile environment and was
    retaliated against for protesting the discrimination and
    harassment"; and that the reasons given for his termination were
    "pretextual."
    The EEOC issued a "Determination" which stated that its
    investigation revealed that Lales "was harassed because of his
    national origin, French[,]" but that it was unable to conclude,
    based on the information obtained, that Lales was discharged in
    retaliation for opposing discrimination in the workplace. The
    EEOC determined that "there is reasonable cause to believe that
    Respondent [(identified in the Determination as JN)]
    discriminated against [Lales] because of his national origin."
    After the EEOC's Determination, the HCRC issued a "Notice of
    Dismissal and Right to Sue" letter to Lales.
    II.
    Lales subsequently filed his Complaint and the First
    Amended Complaint in Circuit Court. Martinez, Marxen, and JN
    each filed separate motions for summary judgment. Lales filed
    memoranda in opposition to these motions, which included his
    declaration. In Lales's declaration submitted in opposition to
    Marxen's motion for summary, Lales stated:
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    5.    . . . I was subjected to discrimination on the
    basis of my national origin/ancestry when my supervisor,
    Defendant MARXEN[,] referred to me as "fucking French
    bastard," "Frenchie," made derogatory remarks about French
    people, told my immediate supervisor, Defendant JOHNNY
    MARTINEZ[,] to "beat my fucken French ass," and made remarks
    about French people. I was also subjected to ancestry
    harassment by Defendant MARTINEZ and other employees at my
    workplace, based upon my national origin - French. During
    my work at JN AUTOMOTIVE GROUP, someone placed feces on my
    car, for which a police report was made.
    6.    Defendant MARTINEZ was my immediate supervisor
    and referred to me as "French fries," "Pepe Le Pieu," I was
    told that I stink, that French women are just whores,
    "French are wimps" and other derogatory remarks. I asked to
    be transferred because of Defendant MARTINEZ's behavior
    towards me which included threats.
    Lales also asserted that Marxen prevented him from participating
    in a radio promotion because of his French accent. Lales stated
    that he was terminated for the false reason of not selling enough
    vehicles, when he did not have the lowest sales at that time;
    that he was told he was terminated for not attending a meeting,
    but did not recall receiving notice of the meeting and did not
    know of anyone being terminated for not attending a sales
    meeting; and that he did not see or sign the termination notice
    referring to his lying to a customer about air conditioning and
    that he denied telling the customer the vehicle had air
    conditioning. Lales declared that before he was terminated, he
    complained orally to Marxen, his co-workers, and others about the
    remarks made about his ancestry, and that he sought advice from
    an attorney about hostile work environment and ancestry
    discrimination. He stated that he was aware of other sales
    representatives who were discriminated against on the basis of
    race or national origin by Marxen and JN.
    In Lales's declaration submitted in opposition to JN's
    motion for summary judgment, he generally repeated these matters
    and asserted additional details, including that: (1) he is French
    and was born in France; (2) about a month before he was
    terminated, he complained to Marxen about being harassed and
    Marxen called him a "'Fucken French Bastard,'" told him to get
    out of Marxen's office, and told Maritnez to "'beat his F******
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    French Ass'"; (3) after questioning the initial reasons for his
    termination -- failing to sell enough vehicles and missing a
    meeting -- Marxen changed his mind and allowed Lales to continue
    to work; (4) the next day, Lales was terminated and told to leave
    for selling a truck without air conditioning; (5) he "den[ied]
    that [he] told the customer the truck had air conditioning" and
    asserted that the sales agreement did not identify the truck as
    having air conditioning and that the sales documents given to the
    customer show that the truck was sold "'as is'"; and (6) "[o]ther
    employees told [the customer] that the [t]ruck had air
    conditioning in it and were not fired"; and (7) he suffered
    financially and emotionally as a result of the discrimination and
    being fired.
    III.
    The Circuit Court granted the motions for summary
    judgment filed by Martinez, Marxen, and JN. In granting JN's
    motion, the Circuit Court filed its "Findings of Fact,
    Conclusions of Law and Order." The Circuit Court also issued an
    order awarding attorney's fees and costs to Defendants.
    The Circuit Court filed an Amended Final Judgment on
    February 5, 2007, which entered judgment in favor of Defendants
    and against Lales on all of Lales's COAs and awarded $149,667.85
    in attorney's fees and $9,272.81 in costs to Defendants. The
    Circuit Court subsequently denied Lales's motion for
    reconsideration of the order awarding attorney's fees and costs
    and Lales's "Motion to Vacate, Alter or Amend Judgment, Motion
    for Stay of Entry of Judgment and for Rule 54(b) Certification
    for Appeal." This appeal followed.
    DISCUSSION
    I.
    Lales argues that the Circuit Court abused its
    discretion in denying his motion for recusal, which was based on
    the Circuit Court's alleged bias against Lales's counsel. We
    disagree.
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    We review the denial of a motion for recusal or
    disqualification for abuse of discretion. State v. Ross, 89
    Hawai#i 371, 376, 
    974 P.2d 11
    , 16 (1998). The Hawai#i Supreme
    Court has stated that "[d]ecisions on recusal or disqualification
    present perhaps the ultimate test of judicial discretion and
    should thus lie undisturbed absent a showing of abuse of that
    discretion." Id. at 375, 974 P.2d at 15.
    Over a year after Lales filed his First Amended
    Complaint, the case was reassigned to Judge Randal K.O. Lee
    (Judge Lee). Lales filed a motion to recuse Judge Lee because
    before Judge Lee became a judge, he and Lales's attorney, Daphne
    Barbee (Barbee), had been opposing counsel in a lengthy criminal
    case, in which Judge Lee served as the prosecutor and Barbee
    served as defense counsel. In support of this motion, Barbee
    submitted a declaration of counsel, in which she stated that the
    supreme court reversed her client's conviction after the first
    trial, which lasted six months, due to the prosecutor's discovery
    violations, and that a mistrial was granted at the retrial due to
    the unconstitutionality of the indictment, which was affirmed on
    appeal. Barbee asserted that as the result of "the longstanding
    adversarial positions and lengthy litigation" between herself and
    Judge Lee when he served as a prosecutor, she believed that Judge
    Lee was biased against her, which may adversely affect her
    clients, including Lales. Judge Lee denied Lales's motion for
    recusal.
    The Hawai#i Supreme Court has "suggested a two-part
    analysis for disqualification or recusal cases." Ross, 89
    Hawai#i at 377, 974 P.2d at 17. First, "HRS § 601-7 [(the
    judicial disqualification statute)] is applied to determine
    whether the alleged bias is covered by any of the specific
    instances prohibited therein." Id. Second, "[i]f the alleged
    bias falls outside of the provisions of HRS § 601-7, the court
    may then turn, if appropriate, to . . . notions of due process
    . . . in conducting the broader inquiry of whether 'circumstances
    fairly give rise to an appearance of impropriety and reasonably
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    cast suspicion on the judge's impartiality." Id. (citation,
    brackets, and ellipsis points omitted).
    HRS § 601-7 (1993 & Supp. 2011) provides, in pertinent
    part:
    (b) Whenever a party to any suit, action, or
    proceeding, civil or criminal, makes and files an affidavit
    that the judge before whom the action or proceeding is to be
    tried or heard has a personal bias or prejudice either
    against the party or in favor of any opposite party to the
    suit, the judge shall be disqualified from proceeding
    therein. Every such affidavit shall state the facts and the
    reasons for the belief that bias or prejudice exists . . . .
    (Emphasis added.) HRS § 601-7 only refers to personal bias or
    prejudice against a "party." However, Canon 3(E) of the Hawai#i
    Code of Judicial Conduct (Revised) (1992) (HCJC), which was in
    effect when Judge Lee rendered his decision, also required a
    judge to disqualify himself or herself where the judge has a
    personal bias or prejudice concerning a party's lawyer. In
    addition, Canon 2 of the HCJC provided that "[a] judge shall
    avoid impropriety and the appearance of impropriety in all of the
    judge's activities."7
    On appeal, Lales argues that Judge Lee abused his
    discretion in failing to recuse himself on the basis of bias or
    the appearance of bias. In support of this argument, Lales cites
    the circumstances set forth in Barbee's declaration. Lales also
    argues that Judge Lee's unfavorable rulings against Lales in this
    case demonstrate bias.
    We conclude that Judge Lee did not abuse his discretion
    in denying Lales's motion for recusal. The circumstances cited
    in Barbee's declaration did not demonstrate actual bias, that
    Judge Lee's impartiality might reasonably be questioned, or that
    Judge Lee's presiding over Lales's case would create an
    appearance of impropriety. See Schutter v. Soong, 76 Hawai#i
    187, 205-06, 
    873 P.2d 66
    , 84-85 (1994) ("[I]n order to establish
    a 'personal' bias, [movant] must be able to show 'marked personal
    7
    The current Hawai#i Revised Code of Judicial Conduct contains
    provisions very similar to Canon 3(E) and Canon 2 of the HCJC.
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    feelings on both sides inflicting lingering personal stings' on
    [the judge]." (citation and ellipsis points omitted.)). There
    was nothing to "'create in reasonable minds a perception that the
    judge's ability to carry out judicial responsibilities with
    integrity, impartiality and competence [was] impaired.'" Ross,
    89 Hawai#i at 380, 974 P.2d at 20 (quoting commentary to Canon 2
    of the HCJC). The rulings by Judge Lee against Lales also do not
    support Lales's argument because parties "may not predicate their
    claims of disqualifying bias on adverse rulings, even if the
    rulings are erroneous." Id. at 378, 974 P.2d at 18.
    II.
    Marxen moved for summary judgment against Lales. With
    respect to Lales's COAs 1 and 2, which asserted claims under HRS
    Chapter 378, Marxen argued that he was entitled to summary
    judgment because: (1) the right to sue letter issued by the HCRC
    only covered JN and not Marxen; and (2) HRS § 378-2 only permits
    claims against employers and not individual employees. In its
    written order, the Circuit Court granted summary judgment in
    favor of Marxen on Lales's HRS Chapter 378 claims on the ground
    that "Lales did not receive [from the HCRC] a Right to Sue
    [letter] against Defendant Marxen."
    On appeal, Lales asserts that the Circuit Court erred
    in granting summary judgment in favor of Marxen on COAs 1 and 2.
    Lales argues that the Circuit Court erred in ruling that the
    HCRC's right to sue letter did not cover Marxen simply because
    Marxen's name was not in the caption of the letter. He also
    argues that he is entitled to sue individual employees for
    violating HRS § 378-2.
    We review a trial court's grant of summary judgment de
    novo. Kamaka v. Goodsill Anderson Quinn & Stifel, 117 Hawai#i
    92, 104, 
    176 P.3d 91
    , 103 (2008).
    Summary judgment is appropriate if the pleadings,
    depositions, answers to interrogatories, and admissions on
    file, together with the affidavits, if any, show that there
    is no genuine issue as to any material fact and that the
    moving party is entitled to judgment as a matter of law. A
    fact is material if proof of that fact would have the effect
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    of establishing or refuting one of the essential elements of
    a cause of action or defense asserted by the parties. The
    evidence must be viewed in the light most favorable to the
    non-moving party. In other words, this court must view all
    of the evidence and the inferences drawn therefrom in the
    light most favorable to the party opposing the motion.
    
    Id.
     (brackets omitted) (quoting Price v. AIG Hawai#i Ins. Co.,
    107 Hawai#i 106, 110, 
    111 P.3d 1
    , 5 (2005)).
    As explained in greater detail below, we conclude that
    the Circuit Court erred in granting summary judgment in favor of
    Marxen on Lales's HRS Chapter 378 claims.
    A.
    The background concerning the HCRC's issuance of its
    right to sue letter and the Circuit Court's grant of summary
    judgment in favor of Marxen is as follows. After he was
    terminated by JN, Lales filed a complaint with both the HCRC and
    the EEOC by means of a declaration. In his declaration, Lales
    alleged that he had been discriminated against and harassed by
    Marxen and Martinez while employed by JN, and that he had been
    subjected to retaliation for protesting the discrimination and
    harassment. Lales's complaint identified both JN and Marxen as
    respondents. Lales's complaint was dual filed as Charge No.
    11620 with the HCRC and Charge No. 378-A3-00050 with the EEOC.
    The HCRC sent the same "Notice of Charge of
    Discrimination" letter (Charge Letter) to both JN and Marxen. In
    the caption, the Charge Letter stated:
    Re:   Gerard Lales vs. Wholesale Motors, Inc. JN Automotive
    Group and Gary Marxen, Individually
    FEPA[ 8] No. 11620; EEOC No. 378-A3-00050
    The Charge Letter to Marxen informed him that Lales had filed
    "the enclosed complaint of employment discrimination under the
    Hawaii Employment Practices Law and the U.S. Civil Rights Act of
    1964, as amended, . . . against your organization." Pursuant to
    a work sharing agreement between the HCRC and the EEOC, Lales's
    complaint was investigated by the EEOC. Based on its
    investigation, the EEOC issued a "Determination" which identified
    8
    The acronym FEPA stands for "Fair Employment Practices Agency."
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    Lales as the "Charging Party" and only JN as the "Respondent."
    In its Determination, the EEOC found reasonable cause to believe
    that Respondent harassed and discriminated against Lales because
    of his national origin, but was unable to conclude that he was
    discharged in retaliation for opposing discrimination. As the
    result of the EEOC's investigation and final determination of
    Lales's complaint, the HCRC dismissed Lales's complaint and
    issued a notice of right to sue to Lales, pursuant to Hawai#i
    Administrative Rules (HAR) §§ 12-46-11 (1999) and HAR 12-46-20
    (1993).9
    The caption of the "Notice of Dismissal and Right to
    Sue" letter (Right to Sue Letter) sent by the HCRC to Lales did
    not include Marxen's name and stated:
    Re:     Notice of Dismissal and Right to Sue in
    Gerard Lales vs. Wholesale Motors, Inc. JN Automotive Group
    FEP No. 11620; EEOC No. 378-2003-00050
    9
    HAR § 12-46-11 provides in pertinent part:
    (a)       The executive director [of the HCRC] shall dismiss the
    complaint:
    . . .
    (6)     If the complaint has been investigated by an
    appropriate local, state, or federal enforcement
    agency, such as the Equal Employment Opportunity
    Commission, Department of Housing and Urban
    Development, Office for Civil Rights, or Office of
    Federal Contract Compliance Programs, and a final
    determination regarding the complaint has been made by
    the agency[.]
    HAR § 12-46-20 provides in pertinent part:
    (a)     A notice of right to sue shall authorize:
    (1)     A complainant alleging violations of chapters 368,
    378, or 489, HRS, to bring a civil suit pursuant to
    section 368-12, HRS, within ninety days after receipt
    of the notice;
    . . . .
    (d) The commission's executive director shall issue a notice
    of right to sue:
    (1)     Upon dismissal of the complaint pursuant to section
    12-46-11[.]
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    The Right to Sue Letter indicated that JN's president, Joseph
    Nicolai, and Marxen received a copy of the letter, by the
    notation:
    c:    Joseph Nicolai, President/Director
    Gary Marxen, as an individual
    at the end of the letter. The Right to Sue Letter informed Lales
    that in accordance with HAR § 12-46-11, the HCRC was dismissing
    Lales's complaint and issuing him a right to sue letter. It
    further informed Lales that he had the right to file a private
    lawsuit against "the Respondent in the State Circuit Court within
    ninety (90) days after receipt of this notice pursuant to [HRS]
    § 368-12[10] and [HAR] § 12-46-20."
    B.
    The Circuit Court granted summary judgment in favor of
    Marxen on Lales's HRS Chapter 378 claims on the ground that Lales
    "did not receive a Right to Sue [letter] against Defendant
    MARXEN." Noting the difference between the caption of the Charge
    Letter, which includes Marxen's name, and the caption of the
    Right to Sue Letter, which does not, the Circuit Court found that
    10
    HRS § 368-12 (1993) states:
    The [Hawaii Civil Rights] commission may issue a notice of right
    to sue upon written request of the complainant. Within ninety
    days after receipt of a notice of right to sue, the complainant
    may bring a civil action under this chapter. The commission may
    intervene in a civil action brought pursuant to this chapter if
    the case is of general importance.
    The Hawai#i Supreme Court has explained that
    Pursuant to HRS § 368–11(a) (1993), the HCRC has
    jurisdiction, inter alia, "over the subject of discriminatory
    practices made unlawful by . . . part I of [HRS] chapter 378,"
    which includes HRS § 378–2 (1993). HRS § 368–11(d) (1993)
    provides in relevant part that, "[f]or purposes of [HRS ch. 368,]
    'unlawful discriminatory practice' means an unfair discriminatory
    practice or like terms, as may be used in . . . part I of [HRS]
    chapter 378."
    Brown v. KFC Nat'l Mgmt. Co., 82 Hawai#i 226, 230 n.4, 
    921 P.2d 146
    , 150 n.4
    (1996). As a section of HRS Chapter 378, Part I, HRS § 378-2 "is incorporated
    by reference into the substantive and procedural provisions of HRS [Chapter]
    368[.]" Id. at 231 n.6, 
    921 P.2d at
    151 n.6.
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    Marxen was "distinctively missing" from the Right to Sue Letter.
    The Circuit Court subsequently issued an order awarding
    attorney's fees and costs to Defendants. The Circuit Court's
    order was based, in part, on its determination that Lales's
    complaint against Marxen was frivolous because Lales did not have
    a right to sue letter covering Marxen. Lales filed a motion for
    reconsideration of the Circuit Court's order granting attorney's
    fees and costs to Defendants. In support of his motion, Lales
    submitted the declaration of William Hoshijo (Hoshijo), the
    Executive Director of the HCRC. In his declaration, Hoshijo
    asserted that: (1) the omission of any reference to Marxen in the
    caption of the Right to Sue Letter was "an inadvertent clerical
    error"; (2) "[t]he case numbers [in the caption], FEPA No. 11620,
    EEOC No. 378-A3-00050,[11]. . . indicate that the entire case was
    being dismissed, including any claims against Gary Marxen,
    individually"; (3) the HCRC sent a copy of the Right to Sue
    Letter to Marxen; and (4) the Right to Sue Letter "allowed Mr.
    Lales to file a civil action against Gary Marxen despite the fact
    that the 'with regards to' line of the letter did not contain Mr.
    Marxen's name." The Circuit Court denied Lales's motion for
    reconsideration.
    C.
    Lales was required to exhaust administrative remedies
    by filing a complaint with the HCRC and obtaining a notice of
    right to sue from the HCRC in order to file a civil action on his
    HRS Chapter 378 claims. See French v. Hawaii Pizza Hut, Inc.,
    105 Hawai#i 462, 475-77, 
    99 P.3d 1046
    , 1059-61 (2004); Schefke v.
    Reliable Collection Agency, Ltd., 96 Hawai#i 408, 416 n.5, 
    32 P.3d 52
    , 60 n.5 (2001) (citing HRS §§ 368-11, 368-12, and 378-4);
    Ross v. Stouffer Hotel Co., 76 Hawai#i 454, 460, 
    879 P.2d 1037
    ,
    11
    Hoshijo explained that the initials "FEPA" stand for "Fair Employment
    Practices Agency" and that numbers for the HCRC Charge No. 11620 and the
    "FEPA" No. 11620 are the same. We note that the caption of the Right to Sue
    Letter used the initials "FEP" rather than "FEPA" and states the EEOC charge
    number as "EEOC No. 378-2003-00050" rather than "EEOC No. 378-A3-00050."
    14
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    1043 (1994); Linville v. State of Hawai#i, 
    874 F. Supp. 1095
    ,
    1104 n.4 (D. Hawai#i 1994). We conclude that the Right to Sue
    Letter issued to Lales was sufficient to authorize Lales to
    proceed with his lawsuit against Marxen.
    HRS Chapter 368, which establishes the filing of an
    administrative action and the issuance of notice of right to sue
    as prerequisites for Lales to bring a civil action on his HRS
    Chapter 378 claims in court, is "a remedial statute designed to
    enforce civil rights protections and remedy the effects of
    discrimination," and therefore, "should be liberally construed in
    order to accomplish that purpose." Furukawa v. Honolulu
    Zoological Soc'y, 85 Hawai#i 7, 17, 
    936 P.2d 643
    , 653 (1997); see
    also Ramirez v. Nat'l Distillers & Cem. Corp., 
    586 F.2d 1315
    ,
    1321 (9th Cir. 1978) (concluding that in keeping with the
    remedial goals of the Civil Rights Act of 1964, the statute, the
    procedural framework, and the pleadings must be liberally
    construed in favor alleged victims of discrimination and that
    "[p]rocedural technicalities should not be employed to impede a
    Title VII claimant from obtaining a judicial hearing on the
    merits"). The Hawai#i Supreme Court has held that construing a
    prior statute of limitations provision in HRS Chapter 378 to
    favor "adjudication on the merits is more consistent with the
    remedial purposes of Part I of HRS Chapter 378 than one likely to
    bar potentially meritorious claims." Ross, 76 Hawai#i at 462,
    879 P.2d at 1045.
    The purpose of requiring the filing of a prior
    administrative complaint is to provide notice to the charged
    party of the claim and to give the administrative agency the
    opportunity to investigate and conciliate the claim. See Woodman
    v. Runyon, 
    132 F.3d 1330
    , 1342 (10th Cir. 1997) (explaining the
    purpose of the requirement of exhaustion of administrative
    remedies with respect to Title VII claims); Martin v. Fisher, 
    13 Cal. Rptr. 2d 922
    , 924 (Cal. Ct. App. 1992) (explaining the
    purpose of the exhaustion requirement under California's
    employment discrimination law). Given the function served by the
    15
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    administrative complaint and the remedial goals of the Civil
    Rights Act of 1964, federal courts have liberally construed the
    scope of a Title VII plaintiff's administrative claim to permit
    the filing of a discrimination lawsuit, in response to arguments
    that the plaintiff failed to exhaust administrative remedies.
    See Sosa v. Hiraoka, 
    920 F.2d 1451
    , 1456-57 (9th Cir. 1990);
    B.K.B. v. Maui Police Dept., 
    276 F.3d 1091
    , 1100-03 (9th Cir.
    2002). Thus, even where a party is not named in an EEOC charge,
    federal courts have permitted a Title VII lawsuit to be brought
    against that party as long as the party not named in the EEOC
    charge was involved in the acts giving rise to the EEOC charge or
    should have anticipated that the claimant would name the party in
    a Title VII lawsuit. Sosa, 
    920 F.2d at 1458-59
    ; E.E.O.C. v.
    Nat'l Educ. Ass'n, Alaska, 
    422 F.3d 840
    , 847 (9th Cir. 2005).
    In Martin v. Fisher, 
    13 Cal. Rptr. 2d 922
    , the
    California Court of Appeals considered a situation very similar
    to this case under California's employment discrimination
    statutory scheme. Martin jointly filed a discrimination
    complaint against her employer, Texaco Refining and Marketing
    Inc. (TRMI), with the EEOC and the analogous California
    administrative agency, the Department of Fair Employment and
    Housing (DFEH). Id. at 922. The administrative complaint did
    not name Fisher as a charged party, but identified Fisher,
    Martin's functional superior at TRMI, as the individual who had
    taken some of the discriminatory actions against Martin. Id. at
    922-23. Martin received right to sue letters from the EEOC and
    the DFEH which named only TRMI and not Fisher. Id. at 923. The
    trial court dismissed Martin's lawsuit against Fisher on the
    grounds of failure to exhaust administrative remedies. Id. at
    922.
    On appeal, the California Court of Appeals framed the
    issue as whether Martin's discrimination suit was barred "where
    [Fisher] was named in the body of [Martin's] administrative
    complaint, but not as a charged party." Id. at 923. In holding
    that Martin's lawsuit against Fisher was not barred, the court
    16
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    reasoned as follows:
    The function of an administrative complaint is to
    provide the basis for an investigation into an
    employee's claim of discrimination against an
    employer, and not to limit access to the courts. A
    strict rule [that only a party named in the caption of
    the administrative suit may be sued, regardless of any
    other circumstances,] would harm victims of
    discrimination without providing legitimate protection
    to individuals who are made aware of the charges
    through the administrative proceeding. If they are
    described in the charge as the perpetrators of the
    harm, they can certainly anticipate they will be named
    as parties in any ensuing lawsuit.
    . . . .
    Similarly, the right-to-sue letter, while triggering
    certain rights in the plaintiff, is primarily notification
    that no further administrative action will be taken in the
    case. Although its issuance is a prerequisite to judicial
    action . . . , we do not believe the plaintiff should be
    bound by the caption of the administrative charge, which is
    reflected in the right-to-sue letter.
    Id. at 924.
    The reasoning in Martin is consistent with the Hawai#i
    Supreme Court's liberal construction of Hawai#i's employment
    discrimination statutes to accomplish their remedial purposes.
    In this case, Lales's administrative complaint, which was jointly
    filed with the HCRC and the EEOC, identified "Gary Marxen,
    Individually" as a respondent and alleged that Marxen harassed
    and discriminated against Lales on the basis of his national
    origin. The record reflects that Marxen was notified of and
    served with Lales's administrative complaint. Thus, Marxen had
    ample and specific notice of Lales's discrimination claim against
    Marxen and should clearly have anticipated that Lales would name
    him in a discrimination lawsuit. In addition, Marxen was named
    in the caption of the Charge Letter; the caption of the Right to
    Sue Letter referred to Lales's discrimination cases before the
    HCRC and EEOC, "FEP No. 11620; EEOC No. 378-2003-00050"; and
    Marxen does not dispute that he was mailed a copy of the Right to
    Sue Letter. Indeed, Lales presents a more compelling case for
    allowing his lawsuit to proceed than that presented in Martin.
    Lales's administrative complaint actually named Marxen as a
    17
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    respondent, whereas Martin's complaint did not name Fisher as a
    charged party, and Marxen received a copy of the complaint and
    Right to Sue Letter, while Fisher was not served with either the
    complaint or right to sue letter, but learned of the charges
    through his employment and his interview by an EEOC
    representative. See Martin, 
    13 Cal. Rptr. 2d at 922-23
    .
    The purpose of a right to sue letter is to provide
    notice that no further administrative action will be taken, that
    the complainant has exhausted his or her administrative remedies,
    and that the time for bringing suit has started to run. See HRS
    § 368-12; Martin, 
    13 Cal. Rptr. 2d at 924
    ; Lacy v. Chrysler
    Corp., 
    533 F.2d 353
    , 356-59 (8th Cir. 1976). Neither the
    relevant statutes nor the HCRC rules require the HCRC to name a
    person in the caption of the notice of right to sue in order for
    that person to be sued in court for discrimination. Under the
    circumstances of this case, to deny Lales the ability to pursue
    his complaint in Circuit Court because the Right to Sue Letter
    did not specifically name Marxen in the caption would elevate
    form over substance and would be inconsistent with the remedial
    purposes of Hawai#i's employment discrimination statutes. See
    Furukawa, 85 Hawai#i at 17, 
    936 P.2d at 653
    ; Ross, 76 Hawai#i at
    462, 879 P.2d at 1045; Martin, 
    13 Cal. Rptr. 2d at 924
    ; B.K.B.,
    
    276 F.3d at 1100-03
    . We therefore conclude that the Circuit
    Court erred in granting summary judgment in favor Marxen on COAs
    1 and 2, Lales's HRS Chapter 378 claims, on the ground that the
    HCRC's Right to Sue Letter did not authorize Lales to file suit
    against Marxen.
    D.
    Because the Circuit Court granted summary judgment on
    this ground, it did not address Marxen's alternative argument
    that Marxen was not subject to liability in his individual
    capacity under HRS § 378-2. If Lales was not entitled to sue
    Marxen individually under HRS § 378-2, then the Circuit Court
    would have been correct in granting summary judgment in favor of
    Marxen on COAs 1 and 2, albeit on a different ground than it
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    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    asserted. We therefore consider whether Lales was entitled to
    bring suit against Marxen individually under HRS § 378-2.
    Citing federal cases holding that liability under Title
    VII only extends to employers and not to employees in their
    individual capacities, e.g., Miller v. Maxwell's Int'l. Inc., 
    991 F.2d 583
    , 587-88 (9th Cir. 1993), Marxen argues that HRS Chapter
    378 and HRS § 378-2 should similarly be construed as only
    subjecting employers, and not individual employees, to liability
    for discriminatory acts.12 We disagree. As explained below, we
    conclude that employees are subject to individual liability under
    HRS § 378-2 when they are agents of an employer or when they aid,
    abet, incite, compel, or coerce prohibited discriminatory
    practices. Accordingly, Marxen was not entitled to summary
    judgment on Lales's HRS Chapter 378 claims on the ground that HRS
    § 378-2 only permits claims against employers, and not employees
    in their individual capacities.
    We start with the language of the statute. HRS § 378-2
    provided in relevant part:
    It shall be an unlawful discriminatory practice:
    (1)   Because of race, sex, sexual orientation, age,
    religion, color, ancestry, disability, marital status,
    or arrest and court record:
    (A)     For any employer to refuse to hire or employ or
    to bar or discharge from employment, or
    otherwise to discriminate against any individual
    in compensation or in the terms, conditions, or
    privileges of employment;
    . . .
    (2)   For any employer . . . to discharge, expel, or
    otherwise discriminate against any individual because
    the individual has opposed any practice forbidden by
    this part or has filed a complaint, testified, or
    assisted in any proceeding respecting the
    discriminatory practices prohibited under this part;
    [or]
    12
    The Circuit Court granted summary judgment in favor on Marxen on
    Lales's Title VII claims, COAs 5 and 6, based on Lales's concession that
    Marxen was not subject to individual liability under Title VII. As noted in
    footnote 5, supra, Lales does not challenge the Circuit Court's grant of
    summary judgment in favor of Marxen on COAs 5 and 6.
    19
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    (3)   For any person whether an employer, employee, or not,
    to aid, abet, incite, compel, or coerce the doing of
    any of the discriminatory practices forbidden by this
    part, or to attempt to do so[.]
    HRS § 378-1 (1993), in turn, (1) defines "employer" to mean "any
    person, including the State or any of its political subdivisions
    and any agent of such person, having one or more employees, but
    shall not include the United States" (emphasis added); and (2)
    defines "person" to mean "one or more individuals, and includes,
    but is not limited to, partnerships, associations, or
    corporations, legal representatives, trustees, trustees in
    bankruptcy, receivers, or the State or any of its political
    subdivisions."
    Therefore, under HRS § 378-2, an employer, which is
    broadly defined to include "any person . . . having one or more
    employees" and "any agent of such person," is subject to
    liability for engaging in the specified unlawful discriminatory
    practices. A plain reading of the statutory provisions supports
    the conclusion that an individual employee, who is an agent of an
    employer, can be held individually liable as an "employer."
    Moreover, HRS § 378-2(3) clearly provides that "any person[,]
    whether an employee, employer, or not[,]" is subject to
    individual liability for aiding and abetting the prohibited
    discriminatory practices. Thus, the statutory language
    contradicts Marxen's contention that HRS § 378-2 does not permit
    claims against employees in their individual capacities.
    In Sherez v. State of Hawai'i Dept. of Educ., 
    396 F. Supp. 2d 1138
     (D. Hawai#i 2005), the United States District Court
    for the District of Hawai#i considered the question of whether
    employees are subject to liability in their individual capacities
    under HRS § 378-2. Noting a split among the judges of the
    District of Hawai#i on this issue, the court in Sherez held that
    under HRS § 378-2, employees are subject to individual liability
    when they act as agents of an employer. Id. at 1146 & n.7. The
    court employed the following reasoning, with which we agree,
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    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    in analyzing the Hawai#i Legislature's intent in using the term
    "agent" in the definition of "employer":
    [HRS] Chapter 378 casts liability for employment
    discrimination broadly. It applies to the smallest
    employers, even individual employers who employ only one
    other person. In addition, [HRS § 378-2(3)] imposes
    individual liability on those who aid, abet, or incite
    employment discrimination. Aider and abettor liability
    extends to everyone, even those not employed or affiliated
    with the discriminatory employer. It is hard to imagine
    that the Hawaii legislature meant to impose liability on
    small employers and on individuals who aid and abet
    discrimination, yet at the same time meant to immunize the
    individual agents who actually engage in unlawful
    discrimination. Thus, taken in context, the language "any
    person . . . including . . . any agent of such person" in
    the definition of employer contemplates that agents are
    individually liable as employers under the statute.
    Id. at 1147 (ellipsis points in original).
    The Sherez court also explained, in a manner we find
    persuasive, why federal precedents that had construed Title VII
    as not subjecting employees to individual liability should not be
    followed in construing HRS Chapter 378.
    As discussed above, individual employees are not subject to
    liability under Title VII which, like [HRS] chapter 378,
    imposes liability on employers for employment
    discrimination. Miller v. Maxwell's Int'l, Inc., 
    991 F.2d 583
    , 587 (9th Cir.1993). Miller interpreted the agency
    language in the Title VII definition of "employer" as
    imposing respondeat superior liability on the employer for
    its agents' acts, while not imposing individual liability on
    the agent. However, Title VII differs from chapter 378 in
    relevant detail: federal law imposes liability only on
    employers with fifteen or more employees while chapter 378
    imposes liability on employers with one or more employees.
    Compare HRS § 378-1 with 42 U.S.C. § 2000e-2.
    Miller viewed the fifteen or more employee requirement
    in Title VII critical in determining Congressional intent
    with respect to individual liability. The court reasoned
    that "if Congress decided to protect small entities with
    limited resources from liability, it is inconceivable that
    Congress intended to allow civil liability to run against
    individual employees." Id. In contrast, HRS § 378-1 does
    not limit employer liability to larger employers.
    Additionally, unlike Title VII, chapter 378 imposes aider
    and abetter liability on individuals. HRS § 378-2(3). As
    discussed above, construing "employer" to include individual
    agents of employers is entirely consistent with the
    statutory scheme of chapter 378. Because of these crucial
    differences between the levels [of] liability imposed by
    Title VII and chapter 378, the court does not find Title VII
    precedent helpful in interpreting the HRS § 378-1 definition
    of employer.
    Id. at 1148 (brackets omitted).
    21
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    Although the Hawai#i Supreme Court has not directly
    addressed the issue of liability of employees in their individual
    capacities presented by this appeal, decisions of the Hawai#i
    Supreme Court support the conclusion that liability under HRS
    § 378-2 extends to employees in their individual capacities. In
    Steinberg v. Hoshijo, 88 Hawai#i 10, 
    960 P.2d 1218
     (1998), the
    complainant and Dr. Steinberg were both employed by a medical
    clinic, and Dr. Steinberg was the complainant's supervisor. Id.
    at 11, 
    960 P.2d at 1219
    . The Hawai#i Supreme Court affirmed the
    circuit court's order, which upheld a decision of the HCRC that
    Dr. Steinberg had subjected the complainant to sexual harassment,
    in violation of HRS § 378-2, and was liable for compensatory and
    punitive damages. Id. The court noted that "[t]he parties do
    not dispute that Dr. Steinberg was an agent of the Clinic and
    therefore an 'employer' as defined by HRS § 378-1." Id. at 18
    n.10, 
    960 P.2d at
    1226 n.10; see also Sam Teague, Ltd. v Hawai#i
    Civil Rights Comm'n, 89 Hawai#i 269, 275-77, 
    971 P.2d 1104
    , 1110-
    12 (1999) (concluding that the HCRC properly allowed complainant
    to amend her complaint to add owner of employer as a party in his
    personal capacity because HRS § 378-1 defines "employer" to
    include agents of persons having one or more employees).
    In Schefke v. Reliable Collection Agency, Ltd., 96
    Hawai#i 408, 
    32 P.3d 52
    , the plaintiff sued his two corporate
    employers as well as the individual owners, Jonathan and Fred
    Kirshner, of one of the corporate employers. Id. at 415, 417, 
    32 P.3d at 59, 61
    . The Hawai#i Supreme Court overturned the trial
    court's grant of directed verdicts in favor of Jonathan and Fred
    as to their liability in their individual capacities on
    plaintiff's claim of retaliation in violation of HRS § 378-2.
    Id. at 441-42, 
    32 P.3d at 85-86
    . The court rejected Fred's claim
    that he could not be held personally liable for the alleged
    retaliatory decision because the decision had ultimately been
    left to Jonathan. The court held that given the broad language
    of HRS § 378-2(3), which "provides that 'any person whether an
    employer, employee, or not' can be held liable for 'aid[ing],
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    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    abet[ing], incit[ing], compel[ling], or coerc[ing] the doing of
    any discriminatory practices forbidden by this part,'" Fred could
    be held liable for inciting the discriminatory decision, even if
    he was offering advice, and not making any decision. Id. at 442,
    
    32 P.3d at 86
     (brackets in original). The supreme court
    concluded that the trial court erred in granting the directed
    verdicts because based on the evidence presented at trial, the
    jury could have found discriminatory retaliation by Jonathan and
    Fred in violation of HRS § 378-2(3). Id.
    Based on the plain language of the relevant statutory
    provisions and Hawai#i Supreme Court decisions, we conclude that
    Lales was entitled to bring suit against Marxen individually
    under HRS § 378-2.
    III.
    Lales argues that the Circuit Court erred in granting
    summary judgment in favor of JN on Lales's COA 1 (HRS Chapter 378
    harassment), COA 2 (HRS Chapter 378 retaliation), COA 4
    (termination in violation of public policy), COA 5 (Title VII
    harassment), and COA 6 (Title VII retaliation). We agree.
    A.
    We first address the Circuit Court's grant of summary
    judgment in favor of JN on COAs 1 and 5, Lales's HRS Chapter 378
    and Title VII claims for harassment based on ancestry and
    national origin discrimination. Lales argues that the Circuit
    Court erred in granting summary judgment in favor of JN on these
    claims because: (1) the Circuit Court erroneously applied the
    legal test for vicarious liability based on harassment by a co-
    worker, rather than harassment by a supervisor; (2) the Circuit
    Court erroneously applied the affirmative defense set forth in
    Faragher v. City of Boca Raton, 
    524 U.S. 775
     (1998), to Lales's
    HRS Chapter 378 harassment claim; and (3) the Circuit Court
    failed to view the evidence in the light most favorable to Lales
    and instead based its grant of summary judgment on improper
    credibility determinations and findings on disputed facts. As
    explained below, we conclude that the Circuit Court erred in
    granting summary in favor of JN on COAs 1 and 5.
    23
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    1.
    HAR § 12-46-175 (1990), the HCRC rule for harassment
    based on ancestry, provides, in relevant part, as follows:
    Harrassment. (a) Harassment on the basis of ancestry
    is a violation of chapter 378, HRS.
    (b) Ethnic slurs and other verbal or physical conduct
    relating to an individual's ancestry constitute harassment
    when this conduct:
    (1)   Has the purpose or effect of creating an
    intimidating, hostile, or offensive working
    environment;
    (2)   Has the purpose or effect of unreasonably
    interfering with an individual's work
    performance; or
    (3)   Otherwise adversely affects an
    individual's employment opportunity.
    Similar standards apply to hostile work environment
    harassment based on national origin under Title VII, which
    requires a plaintiff to prove:
    (1) that he [or she] belongs to a protected group, (2) that
    he [or she] has been subject to unwelcome harassment, (3)
    that the harassment was based on a protected characteristic
    of the employee, such as . . . national origin, (4) that the
    harassment was sufficiently severe or pervasive to alter the
    terms and conditions of employment and create a
    discriminatorily abusive working environment, and (5) that
    the employer is responsible for such environment under
    either a theory of vicarious or direct liability.
    Piquion v Walgreen Co., 
    369 F. Supp. 2d 1339
    , 1346 (S.D. Fla.
    2005).
    HAR § 12-46-175 also addresses the circumstances under
    which an employer may be held vicariously liable for the acts of
    its employees, and it provides, in relevant part, as follows:
    (c) The employer has an affirmative duty to maintain a
    working environment free of harassment on the basis of
    ancestry.
    (d) An employer is responsible for its acts and those
    of its agents and supervisory employees with respect to
    harassment on the basis of ancestry regardless of whether
    the specific acts complained of were authorized or even
    forbidden by the employer and regardless of whether the
    employer knew or should have known of their occurrence. The
    commission will examine the circumstances of the particular
    employment relationship and the job functions performed by
    the individual in determining whether an individual acts in
    a supervisory or agency capacity.
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    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    (e) With respect to conduct between fellow employees,
    an employer shall be responsible for acts of harassment in
    the workplace on the basis of ancestry, where the employer,
    its agent, or supervisory employee, knows or should have
    known of the conduct, unless the employer can show that it
    took immediate and appropriate corrective action.
    For purposes of imposing vicarious liability on an
    employer for ancestry harassment, HAR § 12-46-175 distinguishes
    between harassment by a co-worker and harassment by a supervisor.
    With respect to harassment by a supervisor, HAR § 12-46-175(d)
    imposes "strict" vicarious liability on the employer. On the
    other hand, with respect to harassment by a co-worker, HAR § 12-
    46-175(e) imposes vicarious liability on an employer if it knows
    or should have known of the harassing conduct and fails to take
    corrective action.
    In Faragher and the companion case of Burlington
    Indus., Inc. v. Ellerth, 
    524 U.S. 742
     (1998), the United States
    Supreme Court addressed the circumstances under which an employer
    could be held vicariously liable under Title VII for sexual
    harassment committed by a supervisory employee against a
    subordinate. The Court in Faragher held as follows:
    In order to accommodate the principle of vicarious
    liability for harm caused by misuse of supervisory
    authority, as well as Title VII's equally basic policies of
    encouraging forethought by employers and saving action by
    objecting employees, we adopt the following holding in this
    case and in Burlington Industries, Inc. v. Ellerth, 
    524 U.S. 742
    , 
    118 S.Ct. 2257
    , 
    141 L.Ed.2d 633
     (1998), also decided
    today. An employer is subject to vicarious liability to a
    victimized employee for an actionable hostile environment
    created by a supervisor with immediate (or successively
    higher) authority over the employee. When no tangible
    employment action is taken, a defending employer may raise
    an affirmative defense to liability or damages, subject to
    proof by a preponderance of the evidence, see Fed. Rule Civ.
    Proc. 8(c). The defense comprises two necessary elements:
    (a) that the employer exercised reasonable care to prevent
    and correct promptly any sexually harassing behavior, and
    (b) that the plaintiff employee unreasonably failed to take
    advantage of any preventive or corrective opportunities
    provided by the employer or to avoid harm otherwise. While
    proof that an employer had promulgated an antiharassment
    policy with complaint procedure is not necessary in every
    instance as a matter of law, the need for a stated policy
    suitable to the employment circumstances may appropriately
    be addressed in any case when litigating the first element
    of the defense. And while proof that an employee failed to
    fulfill the corresponding obligation of reasonable care to
    avoid harm is not limited to showing an unreasonable failure
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    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    to use any complaint procedure provided by the employer, a
    demonstration of such failure will normally suffice to
    satisfy the employer's burden under the second element of
    the defense. No affirmative defense is available, however,
    when the supervisor's harassment culminates in a tangible
    employment action, such as discharge, demotion, or
    undesirable reassignment. See Burlington, 
    524 U.S., at 762-763
    , 118 S.Ct., at 2269.
    Faragher, 
    524 U.S. at 807-08
     (emphases added).
    Thus, under Faragher, an employer is subject to
    "strict" vicarious liability for harassment by a supervisor, but
    may assert the articulated affirmative defense, except "when the
    supervisor's harassment culminates in a[n] [adverse] tangible
    employment action." 
    Id. at 808
    .
    2.
    In granting summary judgment in favor of JN on Lales's
    harassment claims, the Circuit Court relied on the Hawai#i
    Supreme Court's decision in Arquero v. Hilton Hawaiian Village
    LLC, 104 Hawai#i 423, 
    91 P.3d 505
     (2004), for the proposition
    that to establish employer liability, the harassed employee must
    show that the employer knew or should have known of the
    harassment and failed to take appropriate corrective action. We
    conclude that such reliance was misplaced because Arquero
    involved co-worker harassment, and not harassment by a
    supervisor.13 Here, Lales alleged that he was subjected to
    repeated acts of harassment based on his ancestry and national
    origin by Marxen who was his supervisor.
    The Circuit Court also erred in applying the
    affirmative defense set forth in Faragher because as Faragher
    itself makes clear, the affirmative defense does not apply "where
    a supervisor's harassment culminates in tangible employment
    13
    In Arquero, plaintiff sued her employer, claiming that she had been
    sexually harassed by a co-worker. In support of the standards it applied to
    evaluate the employer's liability, the Hawai#i Supreme Court cited the HCRC
    rules for sexual harassment, HAR § 12-46-109 (1990), which basically applies
    the same distinction between an employer's vicarious liability for harassment
    by a co-worker and harassment by a supervisor as the HCRC rules for ancestry
    harassment. See Arquero, 104 Hawai#i at 428 n.7, 
    91 P.3d at
    510 n.7. Because
    Arquero involved harassment by a co-worker, the Hawai#i Supreme Court did not
    consider HAR § 12-46-109(c), which imposes "strict" vicarious liability on an
    employer for sexual harassment by a supervisor.
    26
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    action, such as a discharge . . . ." Here, because the alleged
    harassment by Marxen did culminate in Lales's discharge, the
    Faragher affirmative defense did not apply. We note that the
    parties argue over, and several amicus curiae briefs were filed
    on, the question of whether this court should apply the Faragher
    affirmative defense to harassment claims brought under HRS
    Chapter 378. We decline to decide this question. Because the
    requirements set forth in Faragher for applying the Faragher
    affirmative defense have not been met in this case, we need not
    address what the result would be in a different case where a
    supervisor's alleged harassment does not culminate in tangible
    employment action.
    Where a supervisor's harassment culminates in
    tangible employment action, both Faragher and HAR § 12-46-175
    impose "strict" vicarious liability on an employer. Accordingly,
    the Circuit Court erred in applying the Arquero standards for co-
    worker harassment and the Faragher affirmative defense in
    granting summary judgment in favor of JN.14
    3.
    In ruling on JN's motion for summary judgment, the
    Circuit Court was required to view all the evidence, including
    the inferences drawn therefrom, in the light most favorable to
    Lales, the non-moving party. See Kamaka, 117 Hawai#i at 104, 
    176 P.3d at 103
    . Lales argues that the Circuit Court failed to view
    the evidence in the light most favorable to him and instead drew
    inferences and made credibility determinations against him. We
    agree.
    For example, the Circuit Court supported its rejection
    of Lales's assertion that he was subjected to numerous abusive
    14
    Relying in part on Faragher, Defendants, supported by several amicus
    curiae, also argue that HAR § 12-46-175(d), which imposes "strict" vicarious
    liability on employers for harassment by supervisors, is ultra vires as not
    within the HCRC's rulemaking authority. We do not address the asserted
    argument because it is directed at situations where the Faragher affirmative
    defense would apply, a situation not presented by this case. We also decline
    to address the argument because Defendants did not challenge HAR §
    12-46-175(d) on ultra vires grounds in the Circuit Court.
    27
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    verbal comments by Marxen regarding Lales's French ancestry and
    national origin, which Lales set forth in his declaration filed
    in opposition to JN's motion for summary judgment, by finding
    that "Lales's credibility is questionable . . . ."15 In
    addition, the Circuit Court rejected Lales's assertion, also
    contained in his declaration in opposition to JN's motion for
    summary judgment, that Lales opposed Marxen's suggestion that
    Lales call himself "Frenchy" and use that name on Lales's
    business cards because Lales felt that this was offensive. The
    Circuit Court cited conflicting evidence presented on this issue
    by JN and found that Lales's credibility was questionable.
    We conclude that when viewed in the light most
    favorable to Lales, the matters set forth in Lales's declaration
    in opposition to JN's motion for summary judgment, which
    presented evidence that Lales was subjected to persistent,
    derogatory, and unwelcome statements and comments about his
    ancestry and national origin, established that there were genuine
    issues of material fact regarding his claims against JN for
    harassment based on ancestry and national origin discrimination.
    Therefore, the Circuit Court erred in granting summary judgment
    in favor of JN on COAs 1 and 5.
    B.
    We also conclude that the Circuit Court erred in
    granting summary judgment in favor of JN on COAs 2 and 4, Lales's
    HRS Chapter 378 and Title VII claims for retaliation.
    The Hawai#i Supreme Court has adopted a three-part test
    for retaliation claims under HRS § 378-2(2) that is consistent
    with the test applicable to such claims under Title VII. Under
    the test adopted by the Hawai#i Supreme Court for retaliation
    claims under HRS § 378-2(2):
    (1) the plaintiff must first establish a prima facie case of
    such retaliation by demonstrating that (a) the plaintiff (i)
    15
    The Circuit Court's finding that Lales's credibility was questionable
    was based on inferences it drew from Lales's answers to requests for
    admissions that did not directly refute Lales's claims.
    28
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    "has opposed any practice forbidden by [HRS chapter 378,
    Employment Practices, Part I, Discriminatory Practices] or
    (ii) has filed a complaint, testified, or assisted in any
    proceeding respecting the discriminatory practices
    prohibited under this part," HRS § 378-2(2), (b) his or her
    "employer, labor organization, or employment agency [has]
    . . . discharge[d], expel[led], or otherwise discriminate[d]
    against the plaintiff," id., and (c) "a causal link [has]
    exist[ed] between the protected activity and the adverse
    action"; (2) if the plaintiff establishes a prima facie case
    of retaliation, the burden shifts to the defendant to
    provide a legitimate, nondiscriminatory reason for the
    adverse employment action; and (3) if the defendant
    articulates such a reason, the burden shifts back to the
    plaintiff to show evidence demonstrating that the reason
    given by the defendant is pretextual.
    Schefke, 96 Hawai#i at 426, 
    32 P.3d at 70
     (case citations
    omitted; brackets in original).16
    In support of its motion for summary judgment, JN
    presented evidence in the form of declarations and deposition
    testimony of the following: (1) Lales never submitted a complaint
    to Nicolai, JN's president, or other management personnel
    regarding discriminatory treatment; (2) Lales introduced himself
    as "Frenchy," asked people at JN to call him "Frenchy," and used
    the name "Frenchy" on documents he submitted to JN; (3) Marxen
    was not biased against Lales due to his French national origin,
    Marxen would not have hired Lales if he were biased, and Marxen
    did not harass or witness anyone else harassing Lales; (4) Lales
    was initially terminated for his low sales production and missing
    a mandatory meeting; (5) this termination was withdrawn based on
    16
    In Schefke, the Hawai#i Supreme Court described the test for
    retaliation claims under Title VII as follows:
    Under Title VII . . . federal courts have held that, in a
    prima facie case of retaliation, "an employee must show that (1)
    he [or she] engaged in a protected activity; (2) his [or her]
    employer subjected him [or her] to an adverse employment action;
    and (3) a causal link exist[ed] between the protected activity and
    the adverse action." "If a plaintiff has asserted a prima facie
    retaliation claim, the burden shifts to the defendant to
    articulate a legitimate nondiscriminatory reason for its
    decision." "If the defendant articulates such a reason, the
    plaintiff bears the ultimate burden of demonstrating that the
    reason was merely a pretext for a discriminatory motive."
    Schefke, 96 Hawai#i at 425, 
    32 P.3d at 69
     (citations and footnote omitted;
    brackets in original).
    29
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    Lales's pleas, but was reinstated upon discovery that Lales had
    misrepresented to customers that a vehicle sold by Lales had air
    conditioning, when it did not; (6) the customers, husband and
    wife, advised JN that Lales lied about the vehicle containing air
    conditioning and the wife stated that Lales introduced himself as
    "Frenchy."
    Lales submitted a declaration in opposition to JN's
    summary judgment motion, which presented the following evidence:
    (1) Lales is French; (2) Marxen, his supervisor, and Martinez,
    his immediate supervisor for a period of time, repeatedly made
    derogatory comments to Lales about, and used derogatory terms to
    describe, Lales's French ancestry and national origin; (3)
    shortly before his termination, Lales verbally complained to
    Marxen about the ancestry and national origin harassment; (4)
    Marxen told Lales "'You Fucking French Bastard, get out of my
    office'"; (5) Lales was initially told he was being terminated
    for not selling enough cars and for missing a meeting, even
    though other employees had lower sales, he had not received
    notice of the meeting, and was not aware of other employees being
    terminated for missing a meeting; (6) after Lales questioned
    Marxen about the reasons given for his termination, Lales was
    allowed to continue to work, but the next day, Lales was
    terminated for purportedly lying to a customer about air
    conditioning; (7) Lales denied telling the customer that the car
    had air conditioning and asserted that other JN employee had told
    the customer that the car had air conditioning, but were not
    fired; and (8) he suffered financially and emotionally as a
    result of the discrimination and being fired.
    In granting summary judgment in favor of JN on Lales's
    retaliation claims, the Circuit Court concluded that there were
    no genuine issues of material fact and that JN was entitled to
    judgment as a matter of law because: (1) Lales failed to prove a
    causal link between the protected activity and the adverse
    action, an element of his prima facie case; and (2) Lales failed
    30
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    to prove that JN's proffered reason for termination was
    pretextual.
    We conclude that given the conflicting evidence
    presented by the parties, the Circuit Court erred in granting
    summary judgment in favor of JN on Lales's retaliation claims.
    When viewed in the light most favorable to Lales, he presented
    sufficient evidence to establish a prima facie case of
    retaliation by showing that: (1) he verbally complained to Marxen
    about harassment based on Lales's ancestry and national origin,
    see O'Neal v. Ferguson Const. Co., 
    237 F.3d 1248
    , 1255 (10th Cir.
    2001) ("Informal complaints to superiors constitute protected
    activity."); Passantino v. Johnson & Johnson Consumer Products,
    Inc., 
    212 F.3d 493
    , 506 (9th Cir. 2000) (same); (2) JN terminated
    Lales, thereby subjecting Lales to an adverse employment action;
    and (3) his termination was within a month of his complaints to
    Marxen regarding the harassment. See Suzuki v. State, 119
    Hawai#i 288, 302, 
    196 P.3d 290
    , 304 (App. 2008) ("Causation in
    retaliation cases 'can be inferred from timing alone where an
    adverse employment action follows on the heels of protected
    activity.'" (quoting Villiarimo v. Aloha Island Air, Inc., 
    281 F.3d 1054
    , 1065 (9th Cir. 2002)); Passantino, 
    212 F.3d at 507
    ("[W]hen adverse employment decisions are taken within a
    reasonable period of time after complaints of discrimination have
    been made, retaliatory intent may be inferred. Moreover, . . .
    evidence based on timing can be sufficient to let the issue go to
    the jury, even in the face of alternative reasons proffered by
    the defendant." (citations omitted)). In addition, Lales
    presented sufficient evidence to establish genuine issues of
    material fact regarding whether JN's proffered reasons for
    Lales's termination were pretextual. The Circuit Court erred in
    granting summary judgment in favor of JN on Lales's COAs 2 and 4.
    C.
    Lales contends that the Circuit Court erred in granting
    summary judgment in favor of JN on Lales's COA 4 for termination
    in violation of public policy because JN did not address this
    31
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    claim in its motion for summary judgment and thus Lales was not
    given a fair opportunity to respond. A trial court is normally
    precluded from granting summary judgment on a ground to which the
    nonmovant was given "either an inadequate opportunity or no
    opportunity to respond." Edwards v. Honeywell, Inc., 
    960 F.2d 673
    , 674 (7th Cir. 1992). On the other hand, to the extent that
    Lales's COA 4 is based on public policy derived from the
    provisions of HRS Chapter 378, it would be barred. See Takaki v.
    Allied Machinery Corp., 87 Hawai#i 57, 63, 
    951 P.2d 507
    , 513
    (App. 1998) ("If . . . the statutory or regulatory provisions
    which evidence the public policy themselves provide a remedy for
    the wrongful discharge, provision of a further remedy under the
    public policy exception is unnecessary." (block quote format,
    citation, and emphasis omitted)).
    In this case, the substance of Lales's public policy
    claim is unclear because the parties did not address it in
    connection with JN's motion for summary judgment. In light of
    the undeveloped state of the record regarding Lales's COA 4 and
    our decision to remand the case for further proceedings on other
    COAs asserted by Lales, we vacate the Circuit Court's grant of
    summary judgment in favor of JN on COA 4.
    IV.
    The Circuit Court's decision to award attorney's fees
    and costs to Defendants was based in significant part on its
    finding that Lales made claims against Marxen and JN that were
    frivolous, and thus attorney's fees and costs were authorized by
    HRS § 607-14.5 (Supp. 2011). The Circuit Court found that Lales
    made frivolous claims against Marxen and JN in that: (1) Marxen
    was not entitled to file suit against Marxen on Lales's HRS
    Chapter 378 discrimination claims because the Right to Sue Letter
    issued by the HCRC did not name Marxen in the caption; and (2)
    Lales's claims against JN were not reasonably supported by the
    facts and law as evidenced by the Circuit Court grant of summary
    judgment in favor of JN on all of Lales's COAs. Our analysis in
    this case and decision to vacate the Circuit Court's grant of
    32
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    summary judgment in favor of Marxen and JN on numerous COAs
    asserted by Lales undermines the principal bases for the Circuit
    Court award of attorney's fees and costs in favor of
    Defendants.17 Accordingly, we vacate the Circuit Court's award
    of attorney's fees and costs to Defendants.
    V.
    We need not separately address Lales's claim that the
    Circuit Court abused its discretion in denying his post-judgment
    motions. This is because in support of this claim, Lales simply
    incorporates the arguments he previously made with respect to his
    other points of error.
    CONCLUSION
    For the foregoing reasons, (1) we vacate the Circuit
    Court's Amended Final Judgment to the extent that it (a) entered
    judgment in favor of Marxen on COAs 1 and 2, (b) entered judgment
    in favor of JN on COAs 1, 2, 4, 5, and 6, and (c) awarded
    attorney's fees and costs to Defendants; (2) we affirm the
    Amended Final Judgment to the extent that it (a) entered judgment
    in favor of Martinez, (b) entered judgment in favor Marxen on
    COAs 3, 4, 5, and 6, and (c) entered judgment in favor of JN on
    COA 3; and (3) we remand the case for further proceedings
    consistent with this Memorandum Opinion.
    DATED: Honolulu, Hawai#i, May 9, 2012.
    On the briefs:
    Daphne E. Barbee
    for Plaintiff-Appellant                         Chief Judge
    Roger S. Moseley
    Renee M. Furuta
    (Moseley Biehl Tsugawa Lau &                    Associate Judge
    Muzzi LLLC)
    for Defendants-Appellees
    Associate Judge
    17
    We also note that the Circuit Court did not have the benefit of our
    analysis in this Memorandum Opinion in evaluating Martinez's request for
    attorney's fees and costs.
    33
    NOT FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    On the briefs (continued):
    Wesley M. Fujimoto
    Bryan P. Andaya
    Ryan E. Sanada
    (Imanaka Kudo & Fujimoto LLLC)
    for Amicus Curiae
    Hawai#i Employers Council
    John Ishihara
    Hawai#i Civil Rights Commission
    Department of Labor and
    Industrial Relations
    for Amicus Curiae
    Hawai#i Civil Rights Commission
    Shelton G.W. Jim On
    Henry F. Beerman
    (Jim On & Beerman)
    for Amicus Curiae
    Hawaii Automobile Dealers Assn.
    John L. Knorek
    (Torkildson, Katz, Moore &
    Hetherington)
    for Amicus Curiae
    The Chamber of Commerce of Hawaii
    Ronald Albu
    (Albu & Albu)
    for Amicus Curiae
    National Employment Lawyers
    Association- Hawai#i Chapter
    34
    

Document Info

Docket Number: 28516

Filed Date: 5/9/2012

Precedential Status: Precedential

Modified Date: 10/30/2014

Authorities (27)

Brown v. KFC National Management Co. , 82 Haw. 226 ( 1996 )

Piquion v. Walgreen, Co. , 369 F. Supp. 2d 1339 ( 2005 )

jennifer-l-passantino-and-the-marital-community-charles-passantino-and , 212 F.3d 493 ( 2000 )

12-fair-emplpraccas-471-11-empl-prac-dec-p-10746-mary-lacy-v , 533 F.2d 353 ( 1976 )

Martin v. Fisher , 13 Cal. Rptr. 2d 922 ( 1992 )

State v. Cummings , 101 Haw. 139 ( 2003 )

Suzuki v. State , 119 Haw. 288 ( 2008 )

Arquero v. Hilton Hawaiian Village LLC , 104 Haw. 423 ( 2004 )

Sherez v. State of Hawai'i Department of Education , 396 F. Supp. 2d 1138 ( 2005 )

Kamaka v. Goodsill Anderson Quinn & Stifel , 117 Haw. 92 ( 2008 )

Furukawa v. Honolulu Zoological Society , 85 Haw. 7 ( 1997 )

O'Neal v. Ferguson Construction Co. , 237 F.3d 1248 ( 2001 )

Burlington Industries, Inc. v. Ellerth , 118 S. Ct. 2257 ( 1998 )

B.K.B., Plaintiff-Appellant-Cross-Appellee v. Maui Police ... , 276 F.3d 1091 ( 2002 )

Reloynne K. Villiarimo Joseph Harvest v. Aloha Island Air, ... , 281 F.3d 1054 ( 2002 )

luis-roberto-sosa-v-harry-hiraoka-dorothy-smith-warren-kessler-john , 920 F.2d 1451 ( 1990 )

Schutter v. Soong , 76 Haw. 187 ( 1994 )

Linville v. State of Hawaii , 874 F. Supp. 1095 ( 1994 )

Sam Teague, Ltd. v. Hawai'i Civil Rights Commission , 89 Haw. 269 ( 1999 )

Takaki v. Allied MacHinery Corp. , 87 Haw. 57 ( 1998 )

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