Carvalho v. AIG Hawaii Insurance Company, Inc. ( 2020 )


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  •  FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    Electronically Filed
    Intermediate Court of Appeals
    CAAP-XX-XXXXXXX
    16-NOV-2020
    08:08 AM
    Dkt. 59 ORD
    IN THE INTERMEDIATE COURT OF APPEALS
    OF THE STATE OF HAWAI#I
    ---o0o---
    BERNET CARVALHO, Individually, and as
    Personal Representative of the Estate of
    ROYDEN KALAVI, Deceased, Plaintiffs-Appellants,
    v.
    AIG HAWAII INSURANCE COMPANY, INC.;
    HAWAII INSURANCE CONSULTANTS, LTD.
    Defendants-Appellees,
    and
    JOHN DOES 1-10; JANE DOES 1-10; DOE PARTNERSHIPS 1-10;
    DOE CORPORATIONS 1-10; ROE "NON-PROFIT" CORPORATIONS 1-10;
    AND ROE GOVERNMENTAL ENTITIES 1-10, Defendants
    NO. CAAP-XX-XXXXXXX
    APPEAL FROM THE CIRCUIT COURT OF THE THIRD CIRCUIT
    (CIVIL NO. 07-1-294K)
    NOVEMBER 16, 2020
    GINOZA, CHIEF JUDGE, LEONARD AND HIRAOKA, JJ.
    OPINION OF THE COURT BY GINOZA, CHIEF JUDGE
    Plaintiff-Appellant Bernet Carvalho, individually, and
    as personal representative of the Estate of Royden Kalavi,
    deceased, (Plaintiff Carvalho), appeals from the Judgment filed
    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    on February 23, 2016, by the Circuit Court of the Third Circuit
    (circuit court)1 in favor of Defendants-Appellees AIG Hawaii
    Insurance Company, Inc. and Hawaii Insurance Consultants, Ltd.
    (collectively AIG).
    In this appeal, Plaintiff Carvalho challenges the
    following interlocutory orders by the circuit court: (1) the
    "Order Granting Defendants AIG Hawaii Insurance Company, Inc. and
    Hawaii Insurance Consultants, Ltd.'s Motion to Preclude Evidence
    and Argument re: Failure to Settle" (Order Precluding Evidence);
    (2) the "Order Denying Plaintiffs' Motion to Amend Complaint"
    (Order Denying Motion to Amend Complaint); (3) the "Order Denying
    Plaintiffs' Motion for Reconsideration, and/or Clarification, and
    in the Alternative, for Leave to File an Interlocutory Appeal
    pursuant to Hawaii Revised Statutes (HRS) § 641-1(b), of the
    Order Denying Plaintiffs' Motion to Amend Complaint" (Order
    Denying Reconsideration); and (4) the "Order Granting Defendants
    AIG Hawaii Insurance Company, Inc. and Hawaii Insurance
    Consultants, Ltd.'s Motion for Summary Judgment as to all
    Remaining Claims and Causes of Action re: Lack of Causation"
    (Order Granting AIG's MSJ).
    Plaintiff Carvalho contends the Judgment should be
    vacated because the circuit court: (1) abused its discretion in
    entering the Order Precluding Evidence where it precluded
    Plaintiff Carvalho from seeking or introducing relevant evidence
    on her claim for bad faith against AIG; (2) abused its discretion
    in entering the Order Denying Motion to Amend Complaint because
    Plaintiff Carvalho made a prima facie showing under Hawai#i Rules
    of Civil Procedure (HRCP) Rule 15(a) and pertinent case law
    warranting leave to amend her complaint; (3) abused its
    discretion in entering the Order Denying Reconsideration because
    the motion was timely filed, and the circuit court refused
    Plaintiff Carvalho's request to provide specific guidance on the
    1
    The Honorable Ronald Ibarra and Melvin H. Fujino presided over the
    relevant proceedings.
    2
    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    admissibility of evidence at trial; and (4) erred in entering the
    Order Granting AIG's MSJ in light of the Hawai#i Supreme Court's
    disfavor in granting summary judgment in fact-intensive insurance
    bad faith claim handling cases.
    We conclude it was error for the circuit court to grant
    summary judgment and therefore we vacate the Judgment and the
    Order Granting AIG's MSJ, and remand the case to the circuit
    court. However, we affirm the Order Precluding Evidence, the
    Order Denying Motion to Amend Complaint, and the Order Denying
    Reconsideration.
    I. Background
    On September 23, 2005, Plaintiff Carvalho's son, Royden
    Kalavi (Royden), was involved in a two-car automobile accident
    which resulted in his death. Royden was a passenger in a car
    operated by one of his friends. The other car and driver
    involved in the accident were uninsured. At the time of the
    accident, Royden was covered by an insurance policy purchased by
    his maternal grandparents, John and Barbara Carvalho (the
    Carvalhos), from AIG.      After the accident, Plaintiff Carvalho
    made a claim to AIG for uninsured motorist (UM) and underinsured
    motorist (UIM) benefits available under the Carvalhos' AIG
    policy, asserting that Royden was covered as a "resident
    relative" of the Carvalhos. In response, AIG informed Plaintiff
    Carvalho that only non-stacked UM and UIM coverages totaling
    $70,000 were available to Royden under the Carvalhos' AIG policy.
    On December 31, 2007, Plaintiff Carvalho filed the
    Complaint initiating the instant action against AIG seeking,
    inter alia, a declaratory judgment for increased and stacked UM
    and UIM insurance coverage totaling $1.2 million under the
    Carvalhos' AIG policy. The Complaint alleges further causes of
    action2 premised on Plaintiff Carvalho's contention that AIG had
    2
    Plaintiff Carvalho's Complaint alleges seven "causes of action"
    against AIG: (1) Declaratory Judgment; (2) Negligence; (3) Breach of Contract
    and/or Contractual Warranties; (4) HRS Chapter 480, Unfair and/or Deceptive
    (continued...)
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    refused to acknowledge the stacked UM and UIM coverages totaling
    $1.2 million that were available to her, and asserting that AIG
    failed to increase UM and UIM limits as instructed by John
    Carvalho on September 28, 2004, and failed to offer stacked or
    increased UM and UIM coverages given the "material change to an
    existing policy" doctrine adopted in Allstate Ins. Co. v.
    Kaneshiro, 93 Hawai#i 210, 221, 
    998 P.2d 490
    , 501 (2000).
    In its February 21, 2008 answer, AIG acknowledged that
    prior to the accident, it had not increased the Carvalhos' UM and
    UIM coverages. AIG asserted, however, that prior to the filing
    of the Complaint, it did increase the Carvalhos' limits to
    "maximum available amounts of $300,000/[$300,000] each person,
    each accident stacked over two vehicles effective September 28,
    2004." The record indicates that, in a letter dated February 19,
    2008 (less than two months after the Complaint was filed), AIG
    informed Plaintiff Carvalho of its determination that the stacked
    maximum UM and UIM coverage limits under the Carvalho's policy
    was $1.2 million. This letter further stated: "However, the
    issue that remains to be resolved is the value of the wrongful
    death claim resulting from Royden's death which is being asserted
    against the UM/UIM coverage."
    On March 11, 2008, AIG filed a motion requesting that
    the circuit court stay the instant case pending the resolution of
    a separate declaratory judgment action filed by AIG against,
    inter alia, Plaintiff Carvalho, the Carvalhos, and Hesekaia
    Kalavi (Kalavi), Royden's father. The declaratory judgment
    action was initiated by AIG to determine whether Royden was
    2
    (...continued)
    Trade Practices Violations; (5) Breaches of Covenant of Good Faith and Fair
    Dealing; (6) Negligent and/or Intentional Infliction of Emotional Distress;
    and (7) Punitive Damages. We note the assertion for punitive damages is not
    an independent tort, but is incidental to a separate cause of action. Ross v.
    Stouffer Hotel Co. (Hawai#i), 76 Hawai#i 454, 466, 
    879 P.2d 1037
    , 1049 (1994)
    (citation omitted). Plaintiff Carvalho's prayer for relief seeks declaratory
    relief for coverage of $1.2 million under the Carvalhos' AIG policy, special
    damages, general damages, treble/punitive/exemplary damages, attorneys' fees
    and costs, and prejudgment interest.
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    covered under the Carvalhos' AIG policy or Kalavi's AIG policy.3
    The circuit court entered an order granting AIG's request to stay
    this case on April 15, 2008.
    On July 16, 2008, AIG's declaratory judgment action was
    resolved via a stipulated judgment, whereby it was determined
    that Royden was covered under the Carvalhos' AIG policy but not
    under Kalavi's AIG policy. Once the AIG declaratory judgment
    action was resolved, the parties submitted to private UM/UIM
    Arbitration to resolve the value of the loss sustained by
    Royden's estate, Plaintiff Carvalho and Kalavi.4 On September 9,
    2008, by stipulation of the parties, the circuit court issued an
    order continuing the previously issued stay "until said
    arbitration is finally concluded or until otherwise ordered by
    the Court."
    On April 2, 2009, an arbitration award was issued to
    Royden's estate, and his surviving parents Plaintiff Carvalho and
    Kalavi, totaling $3 million in damages (with no deductions for
    any other insurance).5 In the arbitration award, Royden's estate
    was awarded $500,000, Plaintiff Carvalho was awarded $1.25
    million, and Kalavi was awarded $1.25 million. On April 29,
    2009, AIG transmitted $1.2 million to Plaintiff Carvalho in
    payment of the combined UM and UIM policy limits under the
    Carvalhos' policy. Pursuant to the circuit court's prior order,
    3
    In its motion for stay, AIG alleged the basis for the separate
    declaratory action was that Royden's estate had initially made a claim for UM
    and UIM benefits under Kalavi's AIG policy, that Kalavi had given sworn
    testimony that in the six months before the accident Royden stayed with Kalavi
    and his family on the weekends, but that a claim was later made under the AIG
    policy issued to the Carvalhos with the estate's counsel asserting that Royden
    stayed with the Carvalhos on the weekends.
    4
    The Carvalhos' AIG policy provided for arbitration if the parties did
    not agree on "the amount of damages" which the covered persons were entitled
    to recover from an uninsured or underinsured motorist.
    5
    According to correspondence by counsel for Royden's estate dated
    February 20, 2008, Royden's estate had previously recovered a total of
    $140,000 from the insurer of the car in which Royden was a passenger,
    Plaintiff Carvalho's own UM/UIM insurer, and the UM/UIM insurer of Plaintiff
    Carvalho's sister, who lived with Plaintiff Carvalho.
    5
    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    the stay of the instant case was presumably lifted on April 2,
    2009, the day the arbitration award was issued.
    For reasons unclear in the record, this case remained
    dormant for a number of years following the arbitration award,
    until the circuit court filed a Notice of Status Hearing on
    November 1, 2013. On June 25, 2014, Plaintiff Carvalho filed a
    Notice of Trial Setting Status Conference, indicating her intent
    to set the case for trial. The circuit court then set a trial
    date of January 12, 2016, and set all pretrial deadlines,
    including a discovery cut-off date of November 13, 2015.
    On June 12, 2015, AIG filed "Defendants AIG Hawaii
    Insurance Company, Inc. and Hawaii Insurance Consultants, Ltd.'s
    Motion to Preclude Evidence and Argument re: Failure to Settle"
    (Motion to Preclude Evidence). In its motion, AIG sought an
    order from the circuit court "precluding any and all evidence and
    argument from being presented to the jury at the time of trial in
    furtherance of [Plaintiff Carvalho's] unpled claim that [AIG]
    somehow breached a duty to settle the underlying UM and UIM claim
    . . . prior to the issuance of the UM/UIM Arbitration Award."
    AIG's motion was apparently brought in response to a settlement
    conference statement filed by Carvalho on February 6, 2015,6 and
    a discovery request on or around June 8, 2015, which made
    reference to what AIG characterized as a previously unpled claim
    that AIG had acted in bad faith for its failure to tender the
    policy limits to Plaintiff Carvalho prior to the UM/UIM
    arbitration award.
    On August 10, 2015, Plaintiff Carvalho filed a motion
    to amend her Complaint. At that point, trial was scheduled to
    6
    February 6, 2015 is the ex officio filing date. Various documents in
    this case were filed ex officio. See HRS § 606-1(b) (2016 Repl.) ("The
    respective clerks of the supreme court, intermediate appellate court, circuit
    courts, and district courts shall be ex officio clerks of all the courts of
    records, and as such may issue process returnable in all such courts."); Rules
    of the Circuit Courts of the State of Hawai #i, Rule 2.1. ("The respective
    clerks of the circuit courts shall be ex officio clerks of all the courts of
    record and as such may accept documents for filing and may issue summons
    returnable in all such courts.").
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    commence five months later, on January 12, 2016, and the
    discovery cut-off was in November 2015. Although Plaintiff
    Carvalho's proposed First Amended Complaint did not seek to add
    further causes of action, it sought to add extensive factual
    allegations, with the proposed First Amended Complaint expanding
    to forty-five pages compared to the original Complaint's fifteen
    pages, and sought to include assertions that AIG "deliberately,
    deceptively, unfairly, and/or in bad faith unreasonably delayed
    their payment of $1.2 million in UM and UIM benefits to
    [Plaintiff Carvalho] from at least on or about April 16, 2007
    until after the April 2, 2009 Arbitration Award was issued[.]"
    Two days later, the circuit court orally granted AIG's
    Motion to Preclude Evidence. The circuit court granted AIG's
    motion "based on the state of the pleadings" at the time of the
    hearing, noting specifically that it had not yet considered
    Carvalho's motion to amend her Complaint. The circuit court
    noted, however, that it may reconsider its holding on AIG's
    Motion to Preclude Evidence if it were to subsequently grant
    Plaintiff Carvalho's motion to amend her Complaint, assuming the
    proposed amended complaint incorporated the previously unpled
    assertions.7
    On October 15, 2015, the circuit court entered its
    Order Denying Motion to Amend Complaint, which states the motion
    was denied "as the Court finds undue delay."8 On November 23,
    2015, more than thirty days after the circuit court filed its
    Order Denying Motion to Amend Complaint, Plaintiff Carvalho filed
    "Plaintiff's Motion for Reconsideration, and/or clarification,
    and in the alternative, for leave to file an interlocutory appeal
    pursuant to HRS § 641-1(b), of the Order Denying Plaintiffs'
    Motion to Amend Complaint" (Motion for Reconsideration). On the
    7
    The Honorable Melvin H. Fujino presided regarding Plaintiff
    Carvalho's Motion to Preclude Evidence and entered the corresponding order,
    which was filed on September 2, 2015.
    8
    The Honorable Melvin H. Fujino presided regarding Plaintiff
    Carvalho's motion to amend complaint, and entered the corresponding order.
    7
    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    same day, AIG filed "Defendants AIG Hawaii Insurance Company,
    Inc. and Hawaii Insurance Consultants, Ltd.'s Motion for Summary
    Judgment as to all Remaining Claims and Causes of Action re: Lack
    of Causation" (AIG's MSJ).
    On January 5, 2016, the circuit court entered its Order
    Denying Reconsideration and Order Granting AIG's MSJ.9 The
    Judgment was thereafter entered on February 23, 2016.
    II. Standards of Review
    A.   Motion for Summary Judgment
    "This court reviews a circuit court's grant or denial
    of summary judgment de novo." Enoka v. AIG Hawaii Ins. Co.,
    Inc., 109 Hawai#i 537, 543, 
    128 P.3d 850
    , 856 (2006). It is well
    settled that:
    Summary judgment is appropriate if the pleadings,
    depositions, answers to interrogatories, and admissions on
    file, together with the affidavits, if any, show that there
    is no genuine issue as to any material fact and that the
    moving party is entitled to judgment as a matter of law. A
    fact is material if proof of that fact would have the effect
    of establishing or refuting one of the essential elements of
    a cause of action or defense asserted by the parties. The
    evidence must be viewed in the light most favorable to the
    non-moving party. In other words, we must view all of the
    evidence and the inferences drawn therefrom in the light
    most favorable to the party opposing the motion.
    Id. at 543-44, 128
    P.3d at 856-57 (brackets and citation marks
    omitted).
    B.   AIG's Motion to Preclude Evidence
    As discussed infra, we construe AIG's Motion to
    Preclude Evidence as a motion in limine.
    The granting or denying of a motion in limine is reviewed
    for abuse of discretion. The denial of a motion in limine,
    in itself, is not reversible error. The harm, if any,
    occurs when the evidence is improperly admitted at trial.
    Thus, even if the trial court abused its discretion in
    denying a party's motion, the real test is not in the
    disposition of the motion but the admission of evidence at
    trial.
    Kobashigawa v. Silva, 129 Hawai#i 313, 320, 
    300 P.3d 579
    , 586
    (2013).
    9
    The Honorable Ronald Ibarra presided regarding Plaintiff Carvalho's
    Motion for Reconsideration and AIG's MSJ, and entered the corresponding
    orders.
    8
    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    C.   Plaintiff Carvalho's Motion to Amend Complaint
    "This court reviews a denial of leave to amend a
    complaint under HRCP Rule 15(a) or (b) under the abuse of
    discretion standard." Kamaka v. Goodsill Anderson Quinn &
    Stifel, 117 Hawai#i 92, 104, 
    176 P.3d 91
    , 103 (2008) (citations
    omitted). See also Seki ex rel. Louie v. Hawaii Gov't Emps.
    Ass'n, AFSCME Local No. 152, AFL-CIO, 133 Hawai#i 385, 400, 
    328 P.3d 394
    , 409 (2014).
    The trial court abuses its discretion if it bases its ruling
    on an erroneous view of the law or on a clearly erroneous
    assessment of the evidence. Stated differently, an abuse of
    discretion occurs where the trial court has clearly exceeded
    the bounds of reason or disregarded rules or principles of
    law or practice to the substantial detriment of a party
    litigant.
    Kamaka, 117 Hawai#i at 
    104, 176 P.3d at 103
    (citation omitted).
    D.   Motion for Reconsideration
    "The trial court's ruling on a motion for
    reconsideration is reviewed under the abuse of discretion
    standard."
    Id. (citation omitted). It
    is also well established
    that:
    the purpose of a motion for reconsideration is to allow the
    parties to present new evidence and/or arguments that could
    not have been presented during the earlier adjudicated
    motion. Reconsideration is not a device to relitigate old
    matters or to raise arguments or evidence that could and
    should have been brought during the earlier proceeding.
    Id. (citation and internal
    quotation marks omitted).
    III. Discussion
    A.   The circuit court erred in granting summary
    judgment for AIG
    We first address Plaintiff Carvalho's contention that
    the circuit court erred in its Order Granting AIG's MSJ. On
    appeal, Plaintiff Carvalho asserts that the circuit court erred
    because: (1) it disregarded all applicable summary judgment case
    law; (2) it disregarded the conflicting evidence on causation and
    damages; and (3) AIG had known in 2007 of its obligations to
    promptly handle Plaintiff Carvalho's UM and UIM claims in good
    faith.
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    In response, AIG asserts that while there may have been
    a genuine issue of material fact as to whether AIG had acted in
    bad faith in failing to initially acknowledge the increased
    UM/UIM policy limits and as to the amount of damages sustained by
    Plaintiff Carvalho, summary judgment was appropriate because
    Plaintiff Carvalho could not establish that she incurred any
    damages as a result of AIG's conduct. Specifically, AIG asserts
    that Plaintiff Carvalho could not establish that she had incurred
    any damages as of February 19, 2008, the date that AIG by letter
    recognized the increased UM/UIM policy limits, where it was not
    until five months later that it was determined that Plaintiff
    Carvalho was entitled to recover under the Carvalhos' AIG
    insurance policy in AIG's separate declaratory judgment action,
    and it was not until April 2, 2009, that the arbitrator
    determined the amount of damages that Royden's estate, Plaintiff
    Carvalho, and Kalavi sustained because of Royden's death.
    It is established Hawai#i law that there is a legal
    duty implied in a first-party insurance contract that "the
    insurer must act in good faith in dealing with its insured, and a
    breach of that duty of good faith gives rise to an independent
    tort cause of action." Miller v. Hartford Life Ins. Co., 126
    Hawai#i 165, 174, 
    268 P.3d 418
    , 427 (2011) (citing Best Place,
    Inc. v. Penn America Ins. Co., 82 Hawai#i 120, 132, 
    920 P.2d 334
    ,
    346 (1996)). Such duty is independent of the insurer's
    contractual duty to pay claims.
    Id. In Enoka, the
    Hawai#i Supreme Court held that an
    insured can maintain a claim against an insurer for bad faith
    mishandling of the insured's claim even where the insurer had no
    contractual duty to pay any benefits. 109 Hawai#i at 
    549-52, 128 P.3d at 862-65
    . The supreme court stated:
    Surely an insurer must act in good faith in dealing with its
    insured and in handling the insured's claim, even when the
    policy clearly and unambiguously excludes coverage.
    Inasmuch as Enoka has alleged that AIG handled the denial of
    her claim for no-fault benefits in bad faith, we conclude
    that she is not precluded from bringing her bad faith claim
    even where there is no coverage liability on the underlying
    policy. Accordingly, we hold that the trial court erred in
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    determining that, because Enoka's breach of contract claim
    failed, her bad faith claim must fail.
    Id. at 552, 128
    P.3d at 865 (emphasis added).
    Further, in Miller, the Hawai#i Supreme Court answered
    a certified question from the U.S. District Court for the
    District of Hawai#i by holding: "If a first-party insurer commits
    bad faith, an insured need not prove that the insured suffered
    economic or physical loss caused by the bad faith in order to
    recover emotional distress damages caused by the bad faith." 126
    Hawai#i at 
    179, 268 P.3d at 432
    (emphasis in original). The
    supreme court had explained that:
    In summary, Best Place and our subsequent case law evidence
    an intent to provide the insured with a vehicle for
    compensation for all damages incurred as a result of the
    insurer's misconduct, including damages for emotional
    distress, without imposing a threshold requirement of
    economic or physical loss. Best Place, 82 Hawai #i at 
    132, 920 P.2d at 346
    .
    Id. at 176, 268
    P.3d at 429 (emphasis added). The supreme court
    further expressed its view that "the basis for an insured's
    first-party bad faith claim is the insurer's conduct in breaching
    its duty to deal with its insured in good faith, not the
    insured's ultimate financial liability."
    Id. at 178
    , 268 
    P.3d at
    431. It was noted, however, that "[w]hile economic loss is not
    required to recover for emotional distress in this context,
    nevertheless the existence of such loss, or lack thereof, could
    be relevant to determining the amount of damages recoverable."
    Id. at 178
    n.17, 268 P.3d at 421 
    n.17.
    Applying these principles here, we conclude the circuit
    court erred in granting AIG's MSJ on the basis argued by AIG. As
    explained in Enoka, Plaintiff Carvalho could maintain her bad
    faith mishandling claim even assuming AIG had no contractual duty
    to pay any benefits to her. See Enoka, 109 Hawai#i at 
    552, 128 P.3d at 865
    . Further, Plaintiff Carvalho is not required to
    prove that she suffered economic loss caused by AIG's alleged bad
    faith in order to recover emotional distress damages caused by
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    AIG's alleged bad faith, which she sought in her Complaint.10
    See Miller, 126 Hawai#i at 
    179, 268 P.3d at 432
    . Accordingly,
    contrary to AIG's argument, summary judgment was not appropriate
    on the basis that AIG's February 19, 2008 letter had acknowledged
    the increased UM/UIM policy limits, before it was determined in
    the separate declaratory action that Royden was covered under the
    Carvalhos' AIG policy, and that it was not until April 2, 2009,
    that the arbitrator determined that Royden's estate, Plaintiff
    Carvalho, and Kalavi sustained damages totaling $3 million
    because of Royden's death. In short, AIG's obligation to act in
    good faith is independent from its contractual obligation to
    tender benefits to the insured. As the Hawai#i Supreme Court has
    stated:
    In Best Place, we held that "there is a legal duty,
    implied in a first- and third-party insurance contract, that
    the insurer must act in good faith in dealing with its
    insured, and a breach of that duty of good faith gives rise
    to an independent tort cause of action." 82 Hawai #i at 
    132, 920 P.2d at 346
    . "The implied covenant is breached, whether
    the carrier pays the claim or not, when its conduct damages
    the very protection or security which the insured sought to
    gain by buying insurance."
    Id. (quoting Rawlings v.
                Apodaca, 
    151 Ariz. 149
    , 
    726 P.2d 565
    , 573 (1986)). . . .
    [F]ailure to pay a claim is not a sine qua non of a
    cognizable cause of action for bad faith.
    Catron v. Tokio Marine Mgmt., Inc., 90 Hawai#i 407, 410, 
    978 P.2d 845
    , 848 (1999).
    The Hawai#i Supreme Court has expressed that the
    question of whether an insurer has acted in bad faith is
    generally a question of fact. Willis v. Swain, 129 Hawai#i 478,
    496, 
    304 P.3d 619
    , 637 (2013). "[R]easonableness can only
    constitute a question of law suitable for summary judgment when
    the facts are undisputed and not fairly susceptible of divergent
    inferences, because, where, upon all the evidence, but one
    inference may reasonably be drawn, there is no issue for the
    jury."
    Id. (citation and internal
    quotation marks omitted).
    10
    As previously noted, one cause of action alleged by Plaintiff
    Carvalho in her Complaint was negligent and/or intentional infliction of
    emotional distress, for which she sought damages.
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    Given the applicable standards, we conclude that AIG failed to
    establish, as a matter of law, that the only inference to be
    reasonably drawn from the record was that AIG had reasonably
    handled Plaintiff Carvalho's claim for UM/UIM benefits.
    AIG concedes in its answering brief that there were
    genuine issues of material fact on the merits of the underlying
    claim, which in our view are relevant to the bad faith claim,
    i.e., whether AIG acted reasonably in initially declining to
    raise and stack the UM/UIM policy limits or to initially
    acknowledge the increased limits. Plaintiff Carvalho had
    produced in her opposition to AIG's MSJ, inter alia, portions of
    AIG's claim diary which indicated that AIG may have internally
    recognized that Plaintiff Carvalho could be entitled to the $1.2
    million in stacked UM/UIM coverages as early as April 2007.
    Accordingly, because Plaintiff Carvalho was entitled to maintain
    her bad faith mishandling claim against AIG and, viewing the
    facts and inferences therefrom in the light most favorable to
    Plaintiff Carvalho, genuine issues of material fact exist as to
    whether AIG acted in bad faith in regard to offering and
    determining the available UM and UIM coverage and initially
    refusing to acknowledge that the Carvalhos' AIG policy should
    have provided a total of $1.2 million in stacked UM and UIM
    coverage. Accordingly, summary judgment on the bad faith claim
    was not appropriate.
    We thus conclude that the circuit court erred in
    granting AIG's MSJ. For purposes of the remand, we also address
    the remaining points of error below.
    B.   The circuit court did not abuse its discretion in
    granting AIG's Motion to Preclude Evidence
    We next address Plaintiff Carvalho's contention that
    the circuit court abused its discretion in granting AIG's Motion
    to Preclude Evidence. On appeal, Plaintiff Carvalho asserts that
    AIG's motion was an improper form of a motion in limine that
    precluded her from introducing relevant evidence at trial and
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    summarily dismissed a portion of her claim. While we agree with
    Plaintiff Carvalho to the extent that AIG's Motion to Preclude
    Evidence constituted a motion in limine, for the following
    reasons we conclude that the circuit court did not abuse its
    discretion in entering its Order Precluding Evidence.
    AIG's Motion to Preclude Evidence sought an order
    "precluding any and all evidence and argument from being
    presented to the jury at the time of trial in furtherance of
    [Plaintiff Carvalho's] unpled claim that [AIG] somehow breached a
    duty to settle the underlying UM and UIM claim . . . prior to the
    issuance of the UM/UIM Arbitration Award." We construe AIG's
    Motion to Preclude Evidence as a motion in limine, inasmuch as it
    was used as "a procedural device which requests a pretrial order
    enjoining opposing counsel from using certain prejudicial
    evidence in front of a jury at a later trial." See Kobashigawa,
    129 Hawai#i at 
    321, 300 P.3d at 587
    . However, we conclude that
    the circuit court did not abuse its discretion in its Order
    Precluding Evidence because it appropriately prohibited Plaintiff
    Carvalho from introducing evidence not related to her Complaint.
    As previously mentioned, Plaintiff Carvalho's Complaint
    was premised on her allegation that AIG had initially failed to
    recognize the increased stacked UM/UIM policy limits due under
    the Carvalhos' AIG policy. Nowhere in Plaintiff Carvalho's
    Complaint does she make a claim that AIG had acted in bad faith
    for failing to settle the instant case prior to the issuance of
    the arbitration award. Plaintiff Carvalho's motion to amend her
    Complaint also was not before the circuit court at the time it
    ruled on AIG's Motion to Preclude Evidence. As such, it was well
    within the circuit court's discretion to grant AIG's motion to
    exclude any evidence pertaining to this unpled claim from being
    presented at trial. See
    id., at 322, 30
    P.3d at 588 (noting that
    "the granting or denying of a motion in limine is within the
    trial court's inherent power to exclude and admit evidence"); cf.
    Cresencia v. Kim, 
    10 Haw. App. 461
    , 476-77, 
    878 P.2d 725
    , 734
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    (1994) (discussing without criticism the circuit court's grant of
    a motion in limine to exclude evidence related to claims not
    properly pled in complaint). Likewise, the circuit court's Order
    Precluding Evidence could not have summarily dismissed any claim
    that AIG had acted in bad faith for failure to settle because no
    such claim was asserted in Plaintiff Carvalho's Complaint.
    As noted by the circuit court at the August 12, 2015
    hearing on the Motion to Preclude Evidence, the court had granted
    the motion "based on the state of the pleadings," specifically
    noting that no motion to amend a complaint was before the court
    at that time. Accordingly, as there was no assertion in the
    Complaint that AIG had acted in bad faith in failing to settle
    Plaintiff Carvalho's claim prior to the arbitration award, it
    cannot be said that the circuit court abused its discretion in
    entering its Order Precluding Evidence.
    C.   The circuit court did not abuse its discretion in its
    Order Denying Motion to Amend Complaint
    We next address Plaintiff Carvalho's point of error
    asserting the circuit court erred in denying her motion to amend
    her Complaint. Plaintiff Carvalho contends that the circuit
    court abused its discretion in denying her motion because she had
    made a prima facie showing under HRCP Rule 15(a) and pertinent
    case law that she was entitled to amend her Complaint.
    As noted by the Hawai#i Supreme Court, "unless there is
    an apparent reason indicating otherwise, under HRCP Rule 15(a),
    leave to amend shall be freely given to a party to amend its
    complaint when justice so requires." Dejetley v. Kaho#ohalahala,
    122 Hawai#i 251, 269, 
    226 P.3d 421
    , 439 (2010) (citation and
    internal quotation marks omitted). The Hawai#i Supreme Court has
    further explained that
    in the absence of any apparent or declared reason-such as
    undue delay, bad faith or dilatory motive on the part of the
    movant, repeated failure to cure deficiencies by amendments
    previously allowed, undue prejudice to the opposing party by
    virtue of allowance of the amendment, futility of amendment,
    etc.—the leave sought should, as HRCP Rule 15(a) requires,
    be freely given.
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    Kamaka, 117 Hawai#i at 
    112, 176 P.3d at 111
    (citation, brackets,
    and quotation marks omitted) (affirming an order denying a motion
    to amend complaint because the trial court had justifiable
    reasons for denying the motion); Gonsalves v. Nissan Motor Corp.
    in Hawaii, Ltd., 100 Hawai#i 149, 160, 
    58 P.3d 1196
    , 1207 (2002);
    Hirasa v. Burtner, 
    68 Haw. 22
    , 26, 
    702 P.2d 772
    , 775 (1985);
    Bishop Trust Co., Ltd. v. Kamokila Dev. Corp., 
    57 Haw. 330
    , 337,
    
    555 P.2d 1193
    , 1198 (1976) (quoting Foman v. Davis, 
    371 U.S. 178
    ,
    182 (1962)). Thus, while leave to amend pleadings is to be
    freely given, undue delay and prejudice provide justifying
    reasons to deny leave to amend under HRCP Rule 15(a).
    Upon review of the record and arguments of the parties,
    it appears that reasonable minds could differ as to whether
    Plaintiff Carvalho was entitled to amend her Complaint pursuant
    to HRCP Rule 15(a). On one hand, the motion was filed
    approximately three months prior to the discovery cut-off date
    and five months prior to trial, which was by no means prompt, but
    not as late into the court deadlines as other cases where our
    appellate courts have determined undue delay provided justifiable
    reason to deny a request to amend a complaint or answer. See
    Kamaka, 117 Hawai#i at 
    111-12, 176 P.3d at 110-111
    (affirming
    circuit court's denial of leave to amend complaint where hearing
    on motion to amend was held two weeks prior to trial, and motion
    was filed seven days after discovery deadline and nearly four
    years after pre-trial statement referring to unpled claims had
    been filed); Bishop Trust 
    Co., 57 Haw. at 336-38
    , 555 P.2d at
    1197-99 (holding undue delay and prejudice provided ample
    justifying reasons to deny motion to amend answer that was filed
    less than two months before trial, which would likely require
    trial to be delayed to complete further discovery on previously
    unpled issues); Arthur v. State, Dept. Of Hawaiian Home Lands,
    135 Hawai#i 149, 169, 
    346 P.3d 218
    , 238 (App. 2015), vacated on
    other grounds, 138 Hawai#i 85, 
    377 P.3d 26
    (2016) (reasoning
    there was undue delay where plaintiff sought to name new
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    defendant in amended complaint more than four years after that
    defendant had been named in a third-party complaint, three weeks
    before the discovery deadline, and where allowing the amendment
    likely would require further discovery for the new claims).
    On the other hand, the circuit court had justifiable
    reasons to deny Plaintiff Carvalho's motion because she had
    waited multiple years to request leave to amend her Complaint,
    and her motion was based on information that she had access to
    since 2008. See Keawe v. Hawaiian Elec. Co., Inc., 
    65 Haw. 232
    ,
    238-39, 
    649 P.2d 1149
    , 1154 (1982) (holding circuit court had not
    abused its discretion in denying leave to amend complaint where
    moving party chose to wait four years to amend its complaint and
    made a conscious choice as to the exclusiveness of its claim
    despite being fully cognizant of other grounds for remedy);
    Bishop Trust 
    Co., 57 Haw. at 336-38
    , 555 P.2d at 1197-98 (finding
    undue delay and prejudice where motion to amend answer was filed
    more than fifteen months after the original answer was filed and
    relied on statements and actions taken by deceased declarant that
    were known to moving party when the original answer was filed,
    thus inhibiting non-moving party's ability to preserve rebuttal
    testimony); Yoneji v. Yoneji, 137 Hawai#i 299, 318, 
    370 P.3d 704
    ,
    723 (App. 2016) (holding that the circuit court did not abuse its
    discretion in denying leave to amend complaint for undue delay
    where moving party did not file its motion until a week before
    trial and failed to provide any evidence of when they had
    obtained information relevant to amended pleading).
    Here, Plaintiff Carvalho's motion to amend was filed
    approximately seven and a half years after her Complaint had been
    filed, more than six years after the UM/UIM Arbitration award was
    issued and the stay in this case had expired, and almost one and
    a half years after she had filed her pretrial statement, which
    made no reference or mention of the previously unpled
    allegations. Also, Plaintiff Carvalho has stated, both to the
    circuit court and now on appeal, that the additional factual
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    allegations alleged in her proposed First Amended Complaint were
    based on the claim handling conduct documented in AIG's claim
    file documents that AIG had produced in discovery on May 1, 2008,
    and correspondence between her counsel and AIG's counsel. This
    indicates that Plaintiff Carvalho was aware of the circumstances
    pertaining to her proposed amended complaint as early as 2008,
    and yet chose not to request leave to amend her Complaint until
    multiple years after the arbitration award was issued and the
    stay in this case had expired.
    As the record indicates that there were justifiable
    reasons for the circuit court to deny Plaintiff Carvalho's motion
    to amend her Complaint for undue delay, it cannot be said that
    the circuit court clearly exceeded the bounds of reason or
    disregarded rules or principles of law or practice to the
    substantial detriment of Plaintiff Carvalho in entering its Order
    Denying Motion to Amend Complaint. See Kamaka, 117 Hawai#i at
    104, 
    111-12, 176 P.3d at 103
    , 110-11; 
    Keawe, 65 Haw. at 238-39
    ,
    649 P.2d at 1154; Bishop Trust 
    Co., 57 Haw. at 338
    , 555 P.2d at
    1198-99; Yoneji, 137 Hawai#i at 
    318, 370 P.3d at 723
    .11
    D.   The circuit court did not abuse its discretion in its
    Order Denying Reconsideration
    We finally address Plaintiff Carvalho's point of error
    asserting the circuit court erred in denying her Motion for
    Reconsideration. In her motion, Plaintiff Carvalho requested
    that the circuit court: (1) vacate its Order Denying Motion to
    Amend Complaint at least in part to allow the use of certain
    11
    While both parties present arguments as to whether Plaintiff
    Carvalho was time-barred by the statute of limitations prescribed under
    HRS § 431:10C-315 to amend her Complaint, the circuit court's Order Denying
    Motion to Amend Complaint was explicitly denied solely on the basis of undue
    delay. Because Plaintiff Carvalho's motion to amend was not denied on the
    basis of statute of limitations, and in light of our holding that the circuit
    court did not abuse its discretion for finding undue delay, we need not
    address the statute of limitation issue. We further note Plaintiff Carvalho
    asserts the circuit court should have allowed her leave to file supplemental
    pleadings under HRCP Rule 15(d), but she fails to cite where in the record she
    requested such leave from the circuit court. Thus, that contention is deemed
    waived. See Lales v. Wholesale Motors Co., 133 Hawai #i 332, 343 n.9, 
    328 P.3d 341
    , 352 n.9 (2014).
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    evidence referenced in her proposed First Amended Complaint;
    and/or (2) explain and clarify the circuit court's intent in
    denying her motion to amend with respect to the evidence that she
    would be allowed to present at trial; or (3) grant her leave
    pursuant to HRS § 641-1(b) (2016), to file an interlocutory
    appeal of the Order Denying Motion to Amend Complaint.
    The circuit court denied the Motion for Reconsideration
    because it found that Plaintiff Carvalho did not introduce any
    new matter or evidence that could not have been presented to the
    judge presiding over the Order Denying Reconsideration, and as to
    the alternative request for leave to file an interlocutory
    appeal, the petition was untimely made because it was filed more
    than thirty days after the Order Denying Motion to Amend
    Complaint was entered. On appeal, Plaintiff Carvalho contends
    that the circuit court abused its discretion in denying her
    Motion for Reconsideration because: (1) her request for leave to
    file an interlocutory appeal of the Order Denying Motion to Amend
    Complaint was timely; (2) the circuit court failed to provide
    guidance as to what evidence would be allowed at trial; and (3)
    she had provided new information not previously available to the
    court in its prior rulings.
    1.   Plaintiff Carvalho's request for leave to file an
    interlocutory appeal was untimely
    We conclude that Plaintiff Carvalho's request for leave
    to file an interlocutory appeal in her Motion for Reconsideration
    was untimely. The Supreme Court of Hawai#i interpreted an
    earlier version of Hawai#i Rules of Appellate Procedure (HRAP)
    Rule 4(a)(1) (1987),12 along with HRS § 641-1(b) (2016),13 as
    12
    The 1987 version of HRAP Rule 4(a)(1) applicable in King v.
    Wholesale Produce Dealers Ass'n of Hawaii, 
    69 Haw. 334
    , 335, 
    741 P.2d 721
    , 722
    (1987) stated:
    In a civil case in which an appeal is permitted by law as of
    right from a court or agency or by an order of a court
    granting an interlocutory appeal or by a Rule 54(b), HRCP or
    DCRCP, certificate from the court appealed from, the notice
    of appeal required by Rule 3 shall be filed by a party with
    (continued...)
    19
    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    requiring "a party wanting to take an interlocutory appeal to
    move for an order allowing the appeal, for the court to enter the
    order and for the appellant to file the notice of appeal all
    within 30 days from the filing of the order appealed from, unless
    the time for appeal is extended[.]" King v. Wholesale Produce
    Dealers Ass'n of Hawaii, 
    69 Haw. 334
    , 335, 
    741 P.2d 721
    , 722
    (1987), abrogated on other grounds by Jenkins v. Cades Schutte
    Fleming & Wright, 76 Hawai#i 115, 
    869 P.2d 1334
    (1994); see also
    Kohala Agriculture v. Deloitte & Touche, 86 Hawai#i 301, 311, 
    949 P.2d 141
    , 151 (App. 1997). The version of HRAP Rule 4(a)(1)
    applicable in this case is somewhat different than in King, but
    still required that "[w]hen a civil appeal is permitted by law,
    the notice of appeal shall be filed within 30 days after entry of
    the judgment or appealable order." HRAP Rule 4(a)(1)
    (2015)(emphasis added). Thus, the holding in King as to
    interlocutory appeals remained applicable in this case.14
    12
    (...continued)
    the clerk of the court or agency appealed from within 30
    days after the date of entry of the judgment or order
    appealed from.
    13
    The current version of HRS § 641-1(b) remains the same as in 1987.
    This provision states:
    (b) Upon application made within the time provided by the
    rules of court, an appeal in a civil matter may be allowed
    by a circuit court in its discretion from an order denying a
    motion to dismiss or from any interlocutory judgment, order,
    or decree whenever the circuit court may think the same
    advisable for the speedy termination of litigation before
    it. The refusal of the circuit court to allow an appeal from
    an interlocutory judgment, order, or decree shall not be
    reviewable by any other court.
    14
    We note that effective July 1, 2016, after the relevant dates in
    this appeal, HRAP Rule 4(a)(1) was amended to add the following language which
    specifically addresses motions in circuit court requesting interlocutory
    appeal:
    A motion for leave to file an interlocutory appeal from an
    order of the circuit court must be filed within 30 days of
    the court’s entry of the order. If such a motion is filed
    and granted, then the notice of appeal shall be filed within
    30 days after entry of the circuit court’s order granting
    permission for leave to file an interlocutory appeal.
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    Here, the Order Denying Motion to Amend Complaint was
    filed on October 15, 2015. Plaintiff Carvalho filed her Motion
    for Reconsideration on November 23, 2015, which was already
    beyond the thirty days, as articulated in King, within which she
    was required to have filed her motion for interlocutory appeal,
    obtained a court order allowing the interlocutory appeal, and to
    have filed an appeal. Accordingly, the circuit court did not
    abuse its discretion in denying Plaintiff Carvalho's request for
    leave to file an interlocutory appeal from the Order Denying
    Motion to Amend Complaint.
    2.   The circuit court did not abuse its discretion in
    not providing guidance on evidentiary issues in
    its Order Denying Reconsideration
    Plaintiff Carvalho also asserts that the circuit court
    abused its discretion in entering its Order Denying
    Reconsideration by failing to provide guidance on what evidence
    the court would allow at trial. In her Motion for
    Reconsideration, Plaintiff Carvalho appeared to seek
    clarification as to whether she would be allowed to present
    evidence and argument pertaining to AIG's delay in payment of the
    UM and UIM benefits in 2008-2009, in light of the circuit court's
    Order Precluding Evidence and Order Denying Motion to Amend
    Complaint.
    As pointed out by the circuit court at the December 16,
    2015 hearing on the Motion for Reconsideration, the Order Denying
    Motion to Amend Complaint, from which Plaintiff Carvalho sought
    reconsideration, did not relate to or resolve any evidentiary
    issues. As such, the evidentiary issues which Plaintiff Carvalho
    sought to have clarified were not pertinent to the circuit
    court's determination on her Motion for Reconsideration.
    Instead, those issues were more appropriately resolved at trial,
    or in a prior motion in limine as the circuit court indicated at
    the hearing. Accordingly, the circuit court did not abuse its
    discretion in deciding not to rule on any evidentiary matters in
    its Order Denying Reconsideration.
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    3.   There was no new information or evidence that
    could not have been previously presented to the
    circuit court
    "The purpose of a motion for reconsideration is to
    allow the parties to present new evidence and/or arguments that
    could not have been presented during the earlier adjudicated
    motion." Omerod v. Heirs of Kaheananui, 116 Hawai#i 239, 270,
    
    172 P.3d 983
    , 1014 (2007) (brackets and citations omitted). The
    only new evidence that Plaintiff Carvalho submitted in support of
    her Motion For Reconsideration was a report (the Souza Report)
    prepared by her insurance bad faith claim handling expert, Bill
    Souza (Souza), dated September 12, 2015. Plaintiff Carvalho,
    however, fails to explain or address why this report could not
    have been produced at the time of her August 10, 2015 motion to
    amend her Complaint. Accordingly, because this evidence could
    and should have been submitted by Plaintiff Carvalho in support
    of her motion to amend her Complaint, it cannot be said that the
    circuit court abused its discretion in denying her Motion for
    Reconsideration. See Amfac, Inc. v. Waikiki Beachcomber Inv.
    Co., 
    74 Haw. 85
    , 114-15, 
    839 P.2d 10
    , 27 (1992).
    IV. Conclusion
    For the reasons discussed above, we vacate the: (1)
    "Order Granting Defendants AIG Hawaii Insurance Company, Inc. and
    Hawaii Insurance Consultants, Ltd.'s Motion for Summary Judgment
    as to all Remaining Claims and Causes of Action re: Lack of
    Causation," entered on January 5, 2016; and (2) the "Judgment"
    entered on February 23, 2016, both entered by the Circuit Court
    of the Third Circuit.
    The following orders entered by the Circuit Court of
    the Third Circuit are affirmed:
    (1) The "Order Granting Defendants AIG Hawaii Insurance
    Company, Inc. and Hawaii Insurance Consultants, Ltd.'s Motion to
    Preclude Evidence and Argument re: Failure to Settle", entered on
    September 2, 2015.
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    FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER
    (2) The "Order Denying Plaintiffs' Motion to Amend
    Complaint," entered on October 15, 2015.
    (3) The "Order Denying Plaintiffs' Motion for
    Reconsideration, and/or Clarification, and in the Alternative,
    for Leave to File an Interlocutory Appeal pursuant to HRS § 641-
    1(b), of the Order Denying Plaintiffs' Motion to Amend
    Complaint," entered on January 5, 2016.
    We remand this case to the circuit court for
    proceedings consistent with this opinion on the claims asserted
    in the Complaint.
    On the briefs:                      /s/ Lisa M. Ginoza
    Chief Judge
    Arthur Y. Park,
    Patricia Kim Park,                  /s/ Katherine G. Leonard
    John C. McLaren,                    Associate Judge
    (Park & Park)
    for Plaintiffs-Appellants.          /s/ Keith K. Hiraoka
    Associate Judge
    Steven L. Goto,
    (Chong, Nishimoto, Sia,
    Nakamura & Goya, LLP)
    for Defendants-Appellees.
    23